I got an Evenflo expressions high chair for my baby shower in July of 2008. When my son was ready and we started using it, I noticed a screw on the floor. It was a small screw but I had no idea where it could have came from, since we had just started using the high chair I didnt even think twice to check it. As time went on I notice the seat of the high chair didnt feel as secure as i would like, when i got on the floor and looked under the seat i new right away what the problem was.
I went online to the goverment recall site and only the majestic and one other high chair from evenflo were on recall. I read the reason for the recall on those two and it sounded like the same problem i was having. I emailed evenflo and asked them why my high chair was not on recall and if anyone else had the same complaint.
I received an email back almost a month later asking me what was wrong with the high chair even though i explained in my first email that the screws in the bottom of the seat keep falling out and when you screw them back in they just come out again. I told evenflo that i had stopped using the high chair because i was affraid for my childs safety and they told me that there was no recall and that they had no other complaints, and that either my son was too big for the chair or that it was user error and we didnt put it together right.
My son did not get hurt thank god but no thanks to evenflo. they said the seat would not come off and that i can continue to use it with out the screws. I would never have taken the chance of my son getting hurt and i feel that when it comes to products made for infants and toddlers the company should not take their faults so lightly and basically ask you to risk your child getting hurt just so they have proof of their mistake.
