1. Skip to navigation
  2. Skip to content
  3. Skip to sidebar

Consumer Affairs


Evenflo Safety Gates


Consumer Complaints & Reviews

There have been safety recalls of some Evenflo gates. Check now to see if yours is included.

I purchased the evenflo pressure wooden safety gate. My 10 month old son who is just starting to stand ended up climbing that safety gate like a ladder, fell on his head and blacked out. The gate still remained in tact however there is a MAJOR FLAW in the design of that gate, as a new mother, I didn't know that the diamond shape design could be damaging to a child not to mention the wooden bar that gives the child and extra step over.

I know now that a child safety gate should have vertical bars. Because my son fell on his head, he blacked out. Fortunantly my son is ok only I'm left with a hospital bill and ambulance bill. I WANT TO MAKE SURE THAT EVENFLO DOES DISTRIBUTE THIS PRODUCT AND THAT STORES SHOULD NOT SELL THIS GATE FOR THE SAFETY OF ALL CHILDREN.

Ambulance bill + emergency visit + cat scan + follow up doctors visit + time off work. My son has a huge lump on his forehead

The wooden swing gate (not the one already recalled, another style) sold as a top-of-the-stairs gate ($60) was packaged without the proper top latch hardware. We discovered this at the final stage of installation ~ sigh ~ I phoned Evenflo customer service and was told that the piece was back-ordered by 3 months. They would not replace the gate and without a receipt, we could not return it to the place of purchase. We were told to make do and wait.

We managed to create our own lip to secure the latch on that has worked without flaw. However, 5 months have passed and I have had no response from Evenflo. Their Canadian office has only an answering service and does not return my calls. Then, my 17 month old son, whom the gate was purchased to protect, climbed onto the bottom rail of the gate (he just stepped on to it). Without any prior warning the spindles separated from the bottom rails, the bottom of the gate swung away and he tumbled through the gate. Thankfully we have 3 steps to a landing before the steepest set of stairs, so he didn't fall far and was only minimally injured.

I am horrified to thik what would have happened had it been mounted at the top of a full set of stairs. Again, I called Evenflo Canada, left a message and have had no return call in more than a week.

I bought an evenflo baby gate was putting it in the doorway when my arm got pinched by the metal piece that keep's the two piece's together. I bought the gate to keep my little dog from getting out when i have the door to my house open. It pinched me real hard. I feel if this was to happen to a baby's finger it would do great harm. I have a bruise and a bump on my arm and it is very sore.

Evenflo 4 in 1 pressure + swing gate. Misleading advertising on package. On package is stated the following: Hardware and pressure mount; All Traffic; Pressure Mount - installs in seconds for use in light traffic areas; Metal rail pressure mounts - Snap-on adapter pressure mounts to metal railing on one or both sides; Swing Mount - Swings both ways for easy access to high traffic areas. Swing Gate Installation - Phillips screwdriver and electric drill with 1/8 bit required. Mounting templates included; Pressure gate Installation - No tools required. Simply position and lock in place; Metal rail installation - Just snap adapter on. No tools required. Nowhere in or on the packaging does it tell you a very important little Secret: You do not lear the Secret until you open the package and get to the instructions. To Install the gate: 1. Install handle (See page 2). 2, Place the gate (A) in a doorway that is 27-42 inches (69 cm - 106 cm) wide. ****HERE'S THE SECRET: NOTE: DO NOT pressurize gtate against drywall.

This was a royal pain in the you know where. Now the gate has to be repackaged and taken back to the store, where hopefully, they will accept it back, without any hassles or restocking fees. This is something that should be stated right on the outside of the box, along with all of their remarkable claims of ease of installation and use. From a company as large and as well known as evenflo, this is a disgusting waste of consumers time and money. Here is a good very basic example of where truth in advertising is needed.


Quantcast