I bought a Cosco car seat and stroller travel package and only used it a few times. And yesterday, I used it because my son was sleeping and he woke up and my mama picked him up and right after that it collapsed in the store. And I picked it up and got it standing again and put him back in it. It was fine. We got to the car and I went to move it backwards to pick my son up and it collapsed again and my son was in it. Thank God, he was okay but they seriously need to test these things better because that's our children and mainly infants that were trusting in their products in putting out a good product. And the car seat that come with the stroller had a recall a few months ago.
Consumer Complaints & Reviews
I purchased the Cosco Seneca car seat 22-120-WAL, L#15B121042. I first emailed them requesting a new cup-holder since the one that we had, was broken. They alerted me that my son's seat was included in a recall for the harness and promptly sent me a new one and charged me for the cup holder. The cup-holder broke the first day. We've used the replacement belt with the seat for the last 8months or so and the harness just started loosening on its own.
I went to pull the strap tight and then pulled on each belt at his shoulders and it pulled completely out. I repeated this several times and made sure that the belt had locked into place, it still came out. I pulled the top of the harness to simulate me slamming on the brakes and it pulled right out! My 3yr old child could have been ejected from my car. I couldn't believe that I had been driving around like that unknowingly! How many other parents don't know this about their Cosco car seat! I've just sent them another email and purchased another car seat. I hope that they will look further into this situation. We will not use this seat again. No damage, I caught this soon enough, thank God!
Nothing really happened. Just the seat cover has started ripping and I need a new one. I've looked all over the internet trying to find one and this is what I ended up with. So maybe you can help me. Thank you, and I look forward to hearing from you soon.
I am having no luck with help solving this problem that happened twice now. I have an Infant car seat, the Cosco Scenera Convertible Car Seat - Sandy Hill is the exact name of the car seat i have. where the harness strap goes onto the yoke (i believe thats the name for the metal thing on the back). The straps came off of my childs seat there twice and we did not even loosen them or nothing.
I saw other car seats that have new rubber caps for the car seats that go on the yoke that keeps the straps secure. This should be done for your carseats also. When I get responses from the company, they keep asking for my receipt. This to me is considered a defect, something needs to be done about it before a child or several of them die or inquire serious injuries. I hope this helps to warn people.
We got a stroller car seat combo as a present when my son was born. It worked great for a month or two. At first I noticed the straps were becoming loose frequently, but I would adjust them and think nothing more of it. However, when the problem continued and gradually got worse I realized there was a serious problem.
We finally had to go out and buy another car seat after I went to get him out a few times and the straps were completely loosened from there holders and laying in the seat. My son enjoyed the extra freedom from the straps, but I shudder to think what could have happened if we had been involved in an accident during one of these incidents. My husband and I will never buy another cosco product.
the info off carseat #1 is: model # 22-120-WAL L# 15B 007156 manufacture date: 04/15/05
the info off carseat #2 is: model # 22-120-POL L# 14C 059325 manufacture date: 12/07/05
The above carseats have large elastic loops that attach the fabric cover to the seat. These loops are located by the child's head when seated. My three year old son pulled one loop over his head and had it wrapped tightly around his neck. I was so lucky that I caught it fast enough that all I found is a panicked toddler.
I have been contacting Cosco and receiving no help- their company even claims to have a repair kit, but I haven't been able to get one of those either. At this point, I just want new carseats, but they refuse to recall them. I have talked to two other people whose children have become tangled in the elastic loops.
Thankfully, I caught it fast enough, so my son was just scared- not injured.
I have dealt with this company twice with no avail my son choked twice on his car seat. I bought him a Cosco Touriva overhead car seat that pulls down and locks at the crotch well the seat pad started pulling from the sides and he pulled them around his neck twice once I couldn’t get them off and if I cut them the seat is no good. I want a replacement seat.
We received a Cosco car seat as a gift from a relative for my son, we have put it in my mom's car, and have had nothing but problems with it. The latch part that goes between my son's legs is extremely hard to buckle into the shoulder harnesses, I LITERALLY have to stand and push down with all my might on each buckle to get them to snap in!!! There is hardly any padding to protect his head should we be in a crash, and it WILL NOT stay secure (it wobbles from side to side tremendously - so much so, I have to sit in the back seat with him to hold it steady!!).
I wish i would have read this site before i bought my daughter hers in 2004. The car seat was great in price and fit her well and easy to latch and unlatch. even for my mom with bad arthritis in her hands. I was plased with it, that is until the day we were on the way to the zoo and got in a side impact car accident. The carseat held up but did not have enough padding to protect my little girl;14 months of age.
She died 3 days later in a coma (in and out of cardiac arrest I might add) of brain injuries because the padding in the headrest wasn't to standard.we are presently in a multimilion dollar lawsuit with the company. I have a son now who will be 1 next week, and i can't tell you how scared i am to take him out of his infant carrier.
I brought a Eddie Bauer car seat made by Cosco back in March of 05. I paid about 169.00.By the time my son was 16 mths old he was able to figure out how to undo the chest harness. All you have to do is push the button in the middle of the harness and it easily comes a part. This is very dangerous when driving. So I called Cosco to see if there was another type of chest harness available that was compatible with the car seat. The customer service person I spoke with told me there was not another harness available. So I ask that if she had any recommendation of placing something over the harness to prevent my son from opening the harness.
I am very displeased with the lack of service and the lack of concern that the customer service person had over my complaint. I know if my child is able to open the harness I am sure there are other children that can do the same. I recommend that Cosco change there chest harness to it make them a little harder to open, so a toddler can open them so easily. I usually pull over and reattach the harness but sometimes you are not able to do that.
My aunt purchased a Cosco stroller / carrier combination for my newborn. The carrier is also approved to be used as a carseat upto 20 or so pounds. I noticed that once my baby was old enough to start moving her arms around that the shoulder straps would come completely loose. Once I started looking at the back of the seat where the straps are secured I noticed that the only thing securing the straps was a metal piece on each strap. The straps are in no way secured to the seat to keep them from coming loose.
If a 2 month old infant could pull the straps out so easily there is no way that the straps could secure the child on impact. I started reading the warnings labled on the seat and they state that the seat meets all federal requirements, but I believe that this carrier needs to be recalled and pulled of the shelves before a child is seriously injured or even killed.
In addition, the carrier comes with a base that can be anchored in the car and the carrier snaps into it instead of having to buckle the carrier in every time. The first time I used that base I went to get my baby, at that time only a few weeks old, out of the car and was shocked to see that she was completely slumped over her neck in a very compromising position. The base is too elevated and causes the seat to sit almost straight up and in the result the baby slips dangerously forward.
Once I discovered the problem with the seat I immediately went out and bought another carseat that had secure straps and anchors. Luckily I noticed the problem before my child had the chance to become injured.
I received the Spirit Travel System by Cosco at my baby shower. The shoulder straps on the carseat part of it wont stay tightened down. They always come out, and my 5-month-old son has nothing holding him in. Because of this, he turns around in his seat, and I'm afraid of him falling out. Also, he wouldn't be safe if we got into an auto accident.
We were on our way to my older child's football game and when we got there and got out our 10 month old daughter we noticed that the are on the left side of the car seat had broken. This car seat that isn't even a year old and is a issue to my childs safety.
