The front bars in the high chair are dangerous for children. My grandson always gets stuck in between the two bars, causing him to get bruised. It takes two people to get him free. Also, he gets his feet hung under the straddle bar that has a two-inch gap between bar and seat. We had to deal with numerous bruises and scratches on his hands and feet due to these issues. Plus, it leans too far back for a small child learning to eat properly. We bought a new high chair of different brand because of these issues. I would like a refund for the high chair and be glad to send it back to you. I will not allow any other child to sit in this high chair. I have told other relatives not to use this type of high chair. I will appreciate a response.
Consumer Complaints & Reviews
Cosco/Safety 1st make a lot of products that are inherently dangerous -- infant car seats, cribs, high chairs and other products that can result in serious injury or even death if they're defective or not properly used.
Unfortunately, these hazards are more than theoretical. Infants are injured and killed every day. For a glimpse of what such a tragedy means to a family, consider Joanie's story.
I have been trying to access their internet site to receive the replacement parts for the Cosco Options 5 High Chair that has been recalled and it keeps saying that the web site cannot be found. I work during their business hours so I can never call.
I am not able to use this high chair until it is fixed. I had talked to them once before and it was before the recall to complain that the seat belt kept sliding through and they told me I was doing something wrong.
My baby just turned 5 months and we decided to start using the Cosco Options 5 high chair. It can convert into an infant chair. I was feeding my baby and the seat fell off the legs of the high chair. We made sure that it wasn't operator error and she still fell off a second time. The chair is not secure as the infant feeding option.
Luckily my baby was in the seat belt provided and I caught the chair both times. But, it still upset me that the chair is not safe. I called the store where it was purchased -- "Toys R' Us" -- but they said they could only exchange it for the same chair. We are out $50.00.
We purchased the Cosco Alpha-Omega convertible car seat for our 6-month old son. Almost immediately, he is able to detach the left side of the chest strap. They promote the 5-point suspension and its advantages. I can not believe this product has not been recalled.
Every picture I see of the seat online it does not show the same seat as what is sold at "Babies-R-Us". The left side of the clip is actually very easy to pull off. Because of the way it is threaded and not permanent your child can push it away from him and it immediately comes off. Do not buy this product on-line. Go to the store to see what you are actually getting first.
