Tires-Easy.com

They sell tires 4 or 5 years old as if they were new. This is not safe; this is very dangerous on the highway. Also, they say the consumer cannot return the tires once they are mounted. This is not true. You can ride the tires for 30 days, no question asked. If you don't like them, you can return them. People wake up: don't buy from these people. This can be life threatening.

I purchased set of (4) tires for $350. The company sent them to Tire Kingdom where they were installed and mounted. The only problem is that the tires are 4 and 5 years old and they told me at the company that all of their tires are the same way. I told them that I was looking for a full refund since I paid for them with an AMEX. I am willing to take them to Small Claims Court.

I ordered tires that were to be shipped in 1 to 2 weeks. I called and cancelled the order the following day and ordered the correct tires. They claim that the tires were shipped overnight, so they could not lift the hold on the account. This resulted in 2 holds on my bank account which in turn resulted to overdraft fees. I contacted them via e-mail several times and also by phone. They keep telling me that they will lift the hold but has not as of yet. The company still has 2 holds that are causing great disturbance to my account. I need the hold for the cancelled orders lifted so my account balances don't incur any more overdraft or returned check fees accruing. Thank You Ed **

I purchased tires online at tires-easy.com. I have included the information from an email I received: "We are referring to your tire order ** from 28.12.2010 03:14:15, and are sorry to inform you that we can only process your order if you choose to pay the amount of $532.92 for order number ** by the following alternative payment option: via PayPal at paypal_us@delti.com." The price of the tires was $120.60 on 12/27 plus shipping costs. On 12/28, the price was $158.60. This alone is suspicious. I keep getting generic, open-ended responses.

After years of purchasing tires through my local tire dealer, I decided to try making my purchase online. I searched extensively through a variety of different tire websites and discovered that tires-easy had the lowest prices. I was able to order 4 new tires for 1/3 off the price that I'm used to paying at my local tire dealer. The ordering process was easy.

My only real complaint involved dealing with customer service. We mostly corresponded through email. I prefer going to a local store where I can speak to someone in person. Luckily the tires came on time, and I didn't have any problems. But I would imagine that if something did go wrong, it would be tough to sort out the issue.

I purchased 6 Sigma Wild Spirit truck tires from tires-easy.com in November for my F350 diesel dual wheel truck. I hand them installed in December and with less than 10K miles they have cracked all around the bead. I took the truck to a Sigma tire dealer who declared them defective. I was told to park the truck. This is my work vehicle which means I am virtually unemployed until this is settled. I called and emailed tires-easy.com and they sent me to TBC corporation who did not even know who tires-easy was. They are not a of "dealer" of Sigma tires. They buy factory rejects and dry rotted tires and sell them to the public. Everyone keeps trying to pass the buck. I am getting a lawyer. No work for me until I either replace all the tires at my own expense which I cannot afford because my truck is down.

Purchased tubeless tires to replace the tires on my lawn tractor. Tires delivered smashed flat. Took tires to be installed. I was told they could not be installed in that condition unless you went to the extra expense to make them tubed tires. I have pictures of the tires and a letter from John Deere stating that the tires would need tubes to hold air pressure. Can't be installed as tubeless tires. I have been talking to seller since May 24, 2010 until now and can not get anywhere. In the meantime, I had to purchase tires elsewhere at a higher cost. I needed to use my mower. You can have the tires back. I would like by money refunded.

They sent me tires that were manufactured in 2006 making them 4 years old and no shop would install them. Tires expire after 6 years and these tires, if mounted, could have killed me or one of my family members or another driver on the road. Now, they will do nothing to give me my money back. They say, "Oh well, too bad, that's what you get." This is a garbage company. Please do not give your hard-earned money to them and go shop at a local company that gives money to Americans and not some scam artist group in Romania.

I purchased tires from their website, they were shipped to a local installer and put on. I drove home from the installer, maybe thee miles total, and the bead failed on the tire. I tried a can of Fix-a-Flat and it all came out of the back side of the tire. I called the installer, they came to my house and removed the tire and said it was done. This is junk, no good. I am currently attempting to get a refund, thus far to no avail.

I am not satisfied with the way tires-easy.com does business. The information about prices for installation is completely wrong. I claim that this information is part of the product that tires-easy sells. The website says to "- Please make sure that you show your invoice at the Installer. This proves that you are a tires-easy customer and will get you better deals. - Please contact the Installer in advance to arrange an appointment." The installation price on their website is given as $11 per tire + $2 disposal fee.

I contacted the mechanic before I went to have them installed (but unfortunately after I ordered the tires). The mechanic is irritated that tires-easy sends customers who think that the installation price on the website is correct. The tires-easy representative actually said it was my responsibility to check the installation prices BEFORE even ordering them and that they are not responsible for the accuracy of the installation prices! Then why bother with "fittng station partners" at all?? Caveat emptor.

I cancelled the order and the confirmation said that the reason for cancellation was "Will be cancelled, the wrong tire was ordered." They are automated and not attending to details. And when they do find a mistake, the customer ends up paying for it.

I purchased 4 tires from this company. One of the tires started cracking. these tires are less than 6 months old. I went to an authorized an Pireli dealer and came to find out they sold me 3 tires that were manufactured in 2007 and one that was manufactured in 2004. The tire was dry rotted.

I have been trying to resolve this issue for over 3 months. I have been driving without a spare all of this time. I finally had to buy another tire because I could not resolve this with them I am still waiting for a replacement tire or my money back

While searching for deals on new tires, I came across a website called Tires-Easy.com. They had a Canadian website as well, called Tires-Easy.ca, which apparently was all owned and operated by a German company called, Delticom AG. On their site, I found a great deal on the tires I wanted and ordered them. I even got a confirmation e-mail that my order was processed and would be shipped soon, with all the prices, shipping, taxes, etc. stated on the e-mail. About 1 month later, I still didn't get my tires and was ready to call them to see what was going on, as all the links on their website didn't work. Around the same time, I got a phonecall from the US company saying there was a problem with my order. The computer made a mistake quoting me on the price of shipping.

My quote was $12.77 CAD, and the real shipping charges would be over $400. So he asked if I wanted to cancel my order. Well, since I already had a confirmation e-mail I stated they were obligated to fill my order, no matter what prices were quoted. About 2 weeks and several phonecalls later, the parent company still didn't want to fulfill their obligation. Against my wishes, they cancelled my order. Even the person whom I was talking to in the US office agreed with me that they had to fill my order, but the parent company in Germany refused.

I am extremely upset as to how this situation was handled. It seems like the Germans do not care about consumer rights in North America, although they are happy to open companies here and take our money. I feel like I have been taken advantage of as a consumer by a "bully" company. I want to take legal action against the parent company, but am not sure as to how to proceed. I still have all the e-mails they sent to me stored on my computer.