Tire Kingdom Reviews

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2.3(376)

About Tire Kingdom

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Tire Kingdom provides tire and automotive services. The company offers tire sales, alignments, brake services and routine vehicle maintenance. Serving customers since 1972, Tire Kingdom combines a wide selection of tire brands with automotive care, aiming to ensure optimal vehicle performance and safety.

Pros
  • Quick service
  • Good value for money
Cons
  • Poor communication from staff
  • Inconsistent service quality

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Tire Kingdom Reviews

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    Page 1 Reviews 0 - 17
    Customer ServiceStaff

    Reviewed May 7, 2026

    Nick and Jason were excellent customer service. I am employed directly behind the Tire Kingdom on University Sarasota, FL. They brought battery box to my vehicle and started my vehicle. I highly recommend this Tire Kingdom. It's refreshing know there is great customer service today. Thank you Nick for helping me yesterday.

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    TechStaff

    Reviewed April 15, 2026

    The Tire Kingdom in Oxford Florida is excellent. They fix all tires that can be fixed. I had and excellent girl technician. Very responsible and competent. Would recommend their services to anyone.

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      Punctuality & Speed

      Reviewed March 11, 2026

      Took my car in for vibration. I had bought four tires a few weeks ago. Lewis front desk manager is really good guy. Nice guy. He took me in quickly and what the problem was that one of my rims in the front were bent so they rebound the tire. So far so good with the results. I really haven’t driven it on the highway yet. I’m hoping it doesn’t vibrate anymore and if it does, that means, I have to get a new rim, but Lewis took me in quickly. Diagnosed a problem and it had nothing to do with the work that they did. It was that my rim was bent. I think I hit a curb.

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      Customer ServiceTechPriceMaintenanceStaff

      Reviewed May 18, 2026

      On 5/16/2026 I Stopped in the Tire Kingdom at 5887 Normandy Blvd for TPMS service on my Rav 4. I asked an employee who appeared to be a manager for a quote on a set of truck tires. He said sure! Then commenced to ignore me while he ate his breakfast and attend to other business. They fixed the Rav 4 but I never got my quote. I don’t tolerate poor customer service and will take my business elsewhere.

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      Customer ServiceSales & MarketingPriceMaintenanceStaffTimeliness

      Reviewed May 4, 2026

      I went to the Tire Kingdom on Brent in Pensacola. Had 4 brand new tires installed on my wife’s 2015 Chevy Malibu. At check out the guy told me I had 30 days to bring them back if there was a problem. Drove home only 13 miles away, parked the car and didn’t drive it anymore. The next day the back left tire was completely flat. Called the store. They told me to bring it back so I did. When I got there the technician said it was a factory defect in the tire and it could not be fixed and since I didn’t buy the warranty there’s nothing that they could do for me.

      I could not believe that they would put a tire on without making sure that it was in good condition before letting me drive off. I would avoid this tire chain at all cost. Absolutely worst performance and rude people. I took the tire to Pep Boys and told them what happened and they couldn’t believe it. They gave me a 10% discount on a brand new tire with a free warranty. I recommend getting your tires or any work done with them.

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      Customer ServicePunctuality & SpeedRefunds & PayoutsStaff

      Reviewed March 20, 2026

      Paid for four new tires and two hours waiting, the tires were not properly balanced. When I came to explain the Service employee had a bad attitude. I had to go the another Tire Kingdom to balance all four tires in Juno Beach, FL. Never recommend Palm Beach Gardens location.

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      Customer ServicePriceStaffRates

      Reviewed March 12, 2026

      Came in for a tire. I mentioned I wanted prices because my car needed a few things like brakes and oil change. Turns out signed to do an oil change instead of my Tire for almost the same price, terrible communication and got forcefully held down and told authorities will come if I didn't pay. Ended up paying the tire I needed and a oil change I did not even request. I said the van needed it not that I wanted it. There is terrible communication from staff. Palm Beach Lakes Location.

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      Customer ServiceCoveragePunctuality & Speed

      Reviewed March 2, 2026

      Sold me tires less than a year later. I call back and they said they were not covered. No warranty. Of course I would get tires covered under warranty. BAD Business... They know I bought the warranty. DO NOT COME HERE.

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      CoverageTechPunctuality & SpeedStaff

      Reviewed Feb. 12, 2026

      This is the third time using Tire Kingdom. The first two times were for tire purchases. They really did a great job then when I bought the tires so being they were so helpful, I decided to go there to have a flat fixed. Tire Kingdom did not disappoint. I was told that there were 4 cars ahead of me, but they would get to it as fast as they can. They repaired the tire and got me in and out in less than an hour. Staff was courteous and friendly. I will use them again for all of my tire needs. Great job guys!

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      Customer ServiceRefunds & Payouts

      Reviewed Jan. 20, 2026

      They are a bunch of thieves! I paid for life time wheel balancing. They said they couldn't do it because my tire are tire rot. Then I said I wanted the conversational oil change. They said they don't do that anymore. I said, "I just got email saying you do." They said they haven't for over a year. I just got it in July. So they wanted me to buy new tires which I only have 37000 on them and pay more for oil change. Now I'm out money because I brought the free wheel balancing for life as I own the vehicle.

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      Refunds & PayoutsMaintenanceBilling

      Reviewed Jan. 20, 2026

      I was traveling. Told them what was wrong. They argued till the end. Made repairs but could not finish job. Said I would have to take it to dealer and replace computer. (I was 400 miles from home). Made it home with no breaks. Took it to dealership and they said the repairs done by Tire Kingdom were done wrong. They placed break calipers on the wrong side making them impossible to bleed. Company will not give refund not to mention the bill for the dealership that was unnecessary. Also, tell h spoke no English carried a electronic translator with him. Can't make this up.

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      Customer ServiceCoveragePunctuality & SpeedRefunds & PayoutsStaffTransparency

      Reviewed Dec. 22, 2025

      I went to the Tire Kingdom store in Davie 13760 W. State road 84 Fl, 33325 date 05/27/2025 to replace my car battery. I was told the service would take one hour. I paid $301.95 for the battery. INV **. After waiting more than seven hours with no updates, I was informed that they could not guarantee my car would start. I arrived with my car fully functional, but Tire Kingdom returned it damaged and not running. I had to pay for multiple tow trucks and take my car to Ford, where it was confirmed that a cable was damaged during the battery replacement.

      What should have been a simple service turned into nearly $3,000 in additional expenses, including towing and a rental car. I submitted a formal complaint for postal mail, followed up in person, and call, but I never received any response or accountability. This experience shows a serious lack of professionalism and responsibility. I do not recommend this company.

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      Customer ServicePricePunctuality & SpeedMaintenanceStaffTimelinessHonesty & Transparency

      Reviewed Dec. 2, 2025

      Went there with my best friend on OCT 18, 2025 to get an oil change to go to Orlando for the weekend. We arrived about 9:45am and cashed out 10:53am. It took about a hour and some. Only for the car to break down almost and hour later right before jumping on the highway it began to sputter and stall with the check engine light flashing on and off. We luckily made it to a side road and got out of traffic and harms way. We cut the car off thinking it wasn’t nothing major only for the car to never crank again at all from the time we cut it off till this very day of me writing this review. Stranded we immediately called Tire Kingdom and told them what happened. They told us that an oil change could have not possibly made the car break down and to bring the vehicle back to them so that they could service it which that took almost 4-6 hours to get Triple A to come out. The vehicle was finally picked up at 5:58pm.

      Curious the Triple A driver asked why did we need a tow. Once he arrived we told him what happened. He ask us to turn the vehicle on but it would not crank. He proceeded to tell me to check the oil. Pulled out the dip stick and nothing. Not enough oil in the car at all to say we just got an oil change. IDK what they did or didn’t do but they were negligent in changing my best friend's oil. We never told them that we knew it wasn’t any oil in the car to see if they would be truthful and accept responsibility for doing a messed up oil change. Car Sat for 3 days at their Green-acre location 5901 Lake Worth Road before any one touched the vehicle. On the 21st of October Manager Carlos looked at the vehicle with two other technicians and they seen it was no oil and proceeded to lie and say it was oil in the car because we are women and they think we are ineligible of having any car knowledge.

      On the 22nd of October the very next day we returned with her dad to check the vehicle after manager Carlos had check the car only to find that the car had been broken into and the engine was filled with oil. Mind you they never service the car like they said they would and only looked at it on the 21st. The car sat 3 days with no oil. Once we arrived and check the car to see it was full of oil manager David said he was there the day before with Carlos the General manger. He was aware of what was going on and that Carlos told him to refuse us of a service check so we still never got the service check even though that was the initial reason the car was towed back and David was the initial manager of the final transaction on October 18 when we got the oil change and he was not present on the 21st the day Carlos and the two technicians checked the car.

      For whatever reason he lied and proceeded to say he was present until the sheriffs came to get statements then he admitted he was not there and also refused us service of any kind. This is not the first time or the last time they have messed up a perfectly good vehicle due to negligence and it seems as if it’s a sexist thing because majority of the people who have been done like this with no reparations and them not wanting to take accountability is women because they believe we don’t know anything and that they can do whatever. Since then my friend has had to Uber her 5 year old daughter to and from school and uber to and from work which is not fair.

      She has had to rent a vehicle multiple times on top of that and just ended up having to get a whole new vehicle with no remorse or help from tire kingdom in no way, shape or form. They don’t care about woman and think that they can keep getting away with treating us like our voices don't matter. This is not the first time they have done this nor will it be the last. Even the district or corporate manager Hector does not care about what these managers and technicians at tire kingdom 5901 Lake Worth Road green acres Fl do to people cars. We can’t stand for this. They need to take accountability and fix this situation. It’s just saddens me they would do a hard working single mother with a deceased child’s father like this! Zero out of ten. DO NOT RECOMMEND ESPECIALLY IF YOU ARE A WOMAN. STAY AWAY FROM THIS LOCATION!!! 0 OUT OF 10. THEY DO NOT VALUE THEIR CUSTOMERS ESPECIALLY NOT THE WOMEN ONES.

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      Customer ServiceCoverageTechPunctuality & SpeedMaintenance

      Reviewed Dec. 2, 2025

      My experience with Tire Kingdom on Ulmerton RD in Largo FL was without a doubt the worst service ever received. Our van was skipping at the time and they fixed a few issues but that didn't stop the skipping in the engine. Three days later still in the shop. They replaced the valve cover gasket but had problems putting everything back together. Day four still in the shop. They said the injectors or whatever were bad causing the skip but their mechanic called out and they only got 4 injectors and not 6. At this point we had to rent a vehicle not knowing when it would be completed. The service manager there was not on top of things and had to ask the mechanic every time we called them.

      Finally on day 5 we got the vehicle back and was still skipping so my wife brought it back and the mechanic gave her big time problems like accusing her that she did something to it. They said the computer had to adjust to everything that was replaced and now the transmission feels like it slipping or something which it was not doing that when we took it in. End result is they lost us as a customer. It seemed like there was one excuse after another. Ever since Mavis Tires took over Tire Kingdom their service in my eyes has diminished poorly.

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      Customer ServicePunctuality & SpeedStaffHonesty & Transparency

      Reviewed Nov. 30, 2025

      Terrible customer service! Make an appointment to purchase and have a tire installed. Arrived 15 minutes early, sat and noticed other cars being service at my appointment time. Asked about why my wasn’t and was flat out lied to. Unfortunately made an appointment for my son to have his brake pads replaced. Very nice on the phone and agreed to a 1:00, that day, Sunday appointment. Again arrive 15 minutes early and waited until 2:30, thinking the car would be ready, not even touched yet. Actually had to remind them about my car. Very unprofessional, rude and out of touch management. Screw them!!

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      Tech

      Reviewed Nov. 29, 2025

      I took my 2015 Corvette in for four new tires and they damaged the front end of my car. This was 11/2 and it is now 11/28 and they refuse to do anything. They say they checked their cameras and then broke off all contact with me. I’m only asking for common courtesy from them.

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      TechPrice

      Reviewed Nov. 28, 2025

      I would like to thank the crew at Tire Kingdom Tyrone area for their service. I had purchased tires years ago with no warranty. I had a nail in my tire they fixed for free of charge. Thank you for everything.

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      Customer ServicePriceHonesty & Transparency

      Reviewed Nov. 7, 2025

      One star because there isn't a no star, Lake Wales FL location took my company car (from Enterprise) to get a tire patched, walked out with a new tire. When we got the bill, they threw on a fictitious oil change. Went to the store to call them on it and they swore they did the oil change until I called the complaint line. Then got a text from the store manager telling me that he “found the hard copy,” and they didn't do an oil change and would remove the charge. Total sh$t show, dishonest company. Use at your own risk expect to be screwed.

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      Customer ServiceTechPunctuality & SpeedRefunds & PayoutsMaintenance

      Reviewed Nov. 3, 2025

      Brought my in my 2021 jeep wrangler Rubicon in for a wheel alignment 3 different times because they weren't able to get it right. As I'm driving my jeep keep pulling to the right and my steering wheel isn't straight. The 3rd time I went in I told them they needed to use a adjustable wrench (2) to get my brand new tie rod and drag link out so they could do the wheel alignment. They didn't listen and scratch both tie rod and drag link and end up breaking them.

      Spoke with someone in corporate office 4 days later after calling 5 times. Jonathan decided to call me back to tell me they had no records of me ever being at Tire Kingdom in ST Augustine FL. Called corporate when I got there and show the manager what they did. And all they wanted to do was issue me a refund for my wheel alignment and told me they would not fix the broken drag link and tie rod they broke and scratch. Been on the phone several times they to get a manager to help fix this but all I been getting is the runaround. Be extremely careful with this company. All the techs are drug addicts or heavy drinkers. The will damage your car and lie about it. When you call corporate office to file a complaint, they will give you nothing but the runaround especially that girl Brook. She made it seems like she was helping me but at the very end she ended up ignoring all my calls. This place is nothing but trash.

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      Customer ServiceStaffHonesty & Transparency

      Reviewed Sept. 29, 2025

      I had my alignment done at Tire Kingdom in Ormond Beach. The employee who worked on my car stole my Apple AirPods out of my center console and admitted it to the manager. When the manager confronted him, Bernard ** was the thief. I have reached out to the store to talk to the GM, left my number twice, and emailed twice. I haven't gotten a response yet. I just received a call from the regional Manager, after calling corporate. He said his company's policy is not to replace anything left in the car. The alignment was done twice, and it still pulls to the left, so don't go here. Dishonest thief employee.

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      Tire Kingdom author review by Kathryn Parkman

      Tire Kingdom was founded in Florida in 1972. Since then, the company has joined the nationwide TBC Corporation family of companies.

      • Convenient hours: Tire Kingdom stores are open early and stay open late. They are also open on Sunday.

      • Major brands: Tire Kingdom stocks all major brands of tires, including BF Goodrich, Bridgestone and Continental.

      • Schedule or buy online: Schedule an appointment or buy tires online, 24/7.

      • Discounts: By signing up on the company website, consumers can receive discounts and special offers.

      • Location: Tire Kingdom operates more than 1200 stores in 41 states, as well as in Alberta and British Columbia, Canada.

      by Kathryn Parkman Senior Solar Editor

      Kathryn writes about topics important to both homeowners and renters, including security systems, pest control, solar panels, warranties and more. Her goal is to demystify complex purchases and empower readers to make informed decisions. Before ConsumerAffairs, she earned an English degree from Northeastern State University and worked in community journalism and digital marketing for several years.

      Tire Kingdom Company Information

      Company Name:
      Tire Kingdom
      Website:
      www.tirekingdom.com