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Michelin Tires |
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Mary of Norwood, PA November 19, 2009 I bought a 2008 Chrysler Pacifica on 12.05.09 and my car presently has under 30,000 miles on it. Upon inspection on September 3rd I was told the tires were dry rot and cracked. I had to buy new tires to replace the Michelin's that were on it. Michelin, as per their web site, has a 6 year warranty on their tires. Today I was informed that I will not get an adjusted amount for the tires because they were too old. When I got new tires, Hancook brand, I was informed that Michelin has an adjuster and that I would be re-emberced for the faulty tires on my car. I cannot see how Michelin is not accountable, to some degree, for the faulty tires. I paid 700 for the new tires and even the tire dealer said that I would be receiving a rebate for the faulty tires. If you log onto michelinman.com you can read their warranty. I have not exceeded the years for how old the tires were, let alone the mileage. Jamil of Chicago, IL November 6, 2009 I purchased a 2006 Hyundai Sonata back in 2007. The standard tires on these cars are Michelin Tires. The tires (just like the car) was in showroom new condition. However, when the winter months came along, the performance of these tires was anything but new. I couldn't figure it out at first. When I drove the car in 1-2 inches of snow, it would slid and slide every time I barely touched the brake pedal. "And don't let me you what happens on ice". This was dangerous during rush hour traffic. What's worse? The car made a funny clicking noise almost as if slush was building up on the rotors or something. I thought there was a break problem, or a serious problem with the ESC System. I took the car back to the dealer and had it inspected, but they said everything was fine. One day (still winter) while driving, I hit a pot hole, and a silver dollar size lump developed on the driver side (side wall) front tire. I took my car to JUST TIRES and was told that they didn't carry the expensive Michelin Brand tires. However, the salesman suggested that I purchase what he described as a much better brand. [Good Year Eagle GT All Season - Dual Tread Pattern Tires] As I drove from the shop back in the street and onto the snow, it was like night and day. The Good Year Tires dug right into the snow with amazing grip. There was no more sliding when I hit the brakes, no loud funny clicking noises. To convince myself that it really was the tires, I intentionally drove a bit faster in the deep snow. I hit the brakes a little harder than needed. The car did not even sway, but stayed the course as it quickly came to a complete stop. Nowadays, when the subject of cars and tires come up, I tell people my story and recommend they get Good Year Eagle GT All Season -Dual Tread Pattern Tires. It's amazing how a company can get free word of mouth advertising. TONYA of ELKTON, MD October 29, 2009 I am very disappointed in the quality of the Michelin Harmony tires. We have the P195/65R15 tires on our 2002 Honda Accord, they are not even 3 years old and the tread is great, but they are dry rotting. To me that is bad quality tires and they need to be replaced. Someone could get injured or even killed if the tires were to blow. I would like this matter to be taken care of immediately! I should not have to dish out more money for four new tires, when these four have plenty of tread and are still like new. I want these tires replaced free of charge! Leeann of Staten Island, NY October 19, 2009 I own a 2009 Toyota Camry with only 2300 mi. The front driver side tire had a blowout while driving at 30 mph. Nothing touched or hit the tire. the car is garage-kept. At work, the car is parked in a reserved parking space which is visable from my desk. The tire is a Michelin P215 60R16. JO of Decatur, AL October 1, 2009 Michelin right front tire blew out on straight 2 lane road drawing car to right - running 40 miles hr hitting garbage can. Tires are rotated on regular basis and regular routine maintance. The car is 1 1/2 year old bought new and one owner. Damage was to right top fender dent and mirror broke off. Driver was ok but shook up --reported to police and insurance. [2009 Toyota Camry] Keith of Wheeling, IL September 21, 2009 Purchased Michelin LXT tires for 2003 Toyota Highlander in June 2008. On September 21, 2009 with ~ 3,000 miles, passenger side tire blew out - ~ 4 inch by 4 inch square piece of sidewall @ 45 mph. Fortunately, maintained control of car and no further incident. Tire pressure checked ~ 30 days ago @ 30 psi. No signs of road hazard. Tire destroyed. Wheel damaged. Douglas of Mechanicsville , VA September 3, 2009 My 2008 Caddilac STS has Michelin Pilot tires. They ride hard and have flat spots until they warm up. I have taken them to 3 places to try to remedy the problem. First told me the rim was bent and I had a bad bearing. Second said the rim was bent and the tires were bad. Caddilac dealere checked rims and bearing. Found no bent rim or bad bearing. John at Michelin called second dealer and they said I should take it to Sears. Obviously Michelin isn't going to do anything about these crummy tires. I am stuck with a 55,000 car with 8 ply truck tires on it. Roger of Sun City West, AZ August 20, 2009 In August 2007 I purchased a new KIA Sedona with Michelin tires. I have now driven 18745 miles in 24 months and need new tires since the treads have worn thin. I have two with severe road damage and as such contacted Michelin who advised that I seek out an independent tire dealer to inspect the tires and phone them in my presence. After the conversation, the C/S rep (a male) told the dealer that they would allow me to purchase new tires at 75%. Since the cost of the tires are already outrageously priced at approximately 170. After inspecting the tires myself and seeing the inordinate tread wear and the road damage to these tires, I would no longer put Michelin tires on my wife's home power wheelchair without worrying about when the tires would blow out or go flat. Michelin's goodwill offer of 24% off is like an airline offering free peanuts. If the Michelin company doesn't pride itself on excellent customer care and treats their customers as we have been treated, then their goodwill is a joke! I now have to go out and purchase four new tires in order to sleep at night. There is no way that I would trust the Michelin tires to keep me safe. My life and that of my wife are much too important to live with that kind of fear. Curtis of Winnipeg, MB August 14, 2009 As i read all these complaints about a "catastrophic sidewall failure" that seemed to happen "out of the blue, or for no reason" i laugh somewhat to myself. After being in the tire industry for over 18 years, and dealing with all products, michelin/bfg/goodyear/bridgestone/firestone/etc i can tell you all, that a tire just does not "Explode" spontaniously, ever, period. if you have/had/or will have a blow out, there will be some external forces at play. improper air pressure, overload on tires, running tires with incorrect load index for your vehicle, hitting pot holes, road hazzards, etc. however, when it comes to micheling, no other tire company on the market stands behind its product better, try call goodyear or firestone and tell then you have a nail in ur sidewall, and ask for some sort of goodwill or warranty, then hold the line for laughter. Michelin on the other hand will even try to offer something out of customer satisfaction even if its not covered by warranty. and the last point i would like to make is how incorrect you all are about "reading this information, it seems that its a common problem" google search "complaints" for any product ever made, and im positive you will find mis informed consumers complaining about it, this does not make their claims founded. Thomas of Takoma Park, MD July 20, 2009 I purchased a used vehicle in June in 2008 with new Michelin MXV4 Plus tires and in less than 13 months and 20,000 miles all four tires have had sidewall blowouts. Advertisement
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