Kumho

Kumho tires are worthless. I had to buy a new tire at only 7,000 miles on my new Hyundai and now I have another tire that's low. I didn't know I'd have to buy a new tire every 4 months! Who can afford to have Kumho? I only drive about 80 gentle miles a week.

My fianc bought a 2012 Hyundai Tucson, which came with Kumho Eco Solus, KL21 tires. While traveling home from a trip, the left rear tire blew out. At the time, the vehicle had around 3900 miles on it. The tires were not worn at all. I located an authorized Kumho dealer, SEARS Auto Center. I was hopeful the tire would be covered, as nothing was hit to cause the blowout. SEARS also thought the tire would be covered by Kumho. Upon inspection by mechanics at SEARS, it was determined a cord broke near the sidewall of the tire. This was a manufacturing defect, and should be covered by Kumho. SEARS placed numerous calls to Kumho, which were all unreturned, as messages had to be left on voicemails.

SEARS indicated that they have had problems establishing communication with Kumho representatives. I, in turn, emailed Kumho regarding this incident. I received no response whatsoever from them. Needless to say, I had to go out and purchase a tire for something Kumho should have made good on. I absolutely would avoid this company at all cost. They obviously have horrible customer relations, not only with customers like myself, but with their own dealers, who sell their product. I have made the Hyundai Dealership where the vehicle was purchased aware of this. They have forwarded this incident to their Hyundai Representative.

I bought a new Chevy Aveo on August 28, 2008 and paid $13,600 for my car. At my 5,500 maintenance, my Kumho tires had 8/32 wear. At my 13,890 service at The Chevrolet Dealer, they were worn to 4/32. They have premature ozone cracks. They only have 8,900 miles on them and are worn. Because of the recent news about Kumho tires being suspended from making tires in Northern China, due to faulty materials and workmanship, I wanted them to be replaced at a Tire Dealer. GM is refusing to replace them. My car only has 14,000 miles on it, and I don't want to go to the Chevy Dealer to have them replaced. The Tire Dealer offers a tire warranty and free balancing and rotation. Am I being unreasonable? I might have to take them to Small Claims Court for $300.00. How ridiculous?

I bought a new Hyundai Accent around March. The vehicle and tires have less than 18,000 miles. I noticed that the tires were already showing significant wear. I called Kumho's warranty department and was told they do not cover premature wear. Why is a company that does not stand by its product be allowed to sell to unwary consumers? I've always used Firestone before so I was shocked to find that a tire company does not stand behind it's product.

I purchased a Kumho tire from Big-O Tire in Chino, California in May of 2009. It has been balanced and aligned regularly. The last time it was aligned was on October 31, 2009. I returned on December 28, 2009 to have my tires balanced and the store manager, Jose, showed me the tire and the uneven wear on the inside of the tire. I showed him where the inner sidewall of the tire is all split and he said that they couldn;t warranty the tire due to the wear of the inner 2" of the tire measured at 3/32" but the rest of the tire measured 7/32".

He contacted Kumho Tire and they told him they wouldn't do any thing for us.I called Kumho Tires three different times and never got a return call. On January 5, 2010, Jose from Big-O Tire called me to see what happened with Kumho Tires. I told him they never called me back. He called them and then they called me. I spoke with Charles Rouse about the tire, the split sidewall and the uneven wear, but he told me that there wasn't anything they could do for us.

I asked for his boss, who told me that after reading the report, informed me that Kumho wasn't going to do anything for us, either. After telling him that I would take it further up the chain, he said he will give me 50% off the tire or nothing just to get me off the phone, but he still didn't want to address the manufacturer's defect in the tire. We now have to go pay for a tire I don't feel we should be paying for.