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Consumer Affairs


B.F. Goodrich Tires


Consumer Complaints & Reviews

I have a set of BF Goodrich KM2 Mud Terrain tires on my 2007 Power Wagon. They have about 30,000 miles on them and I'm now worried if I can even make the drive back home from work. I just noticed a big bulge in the tread where it seems the tread is separating from the rest of the tire. A few months ago, I noticed cracking on the side walls and in the treads.

But I read all of the complaints and saw it was "normal wear and tear". These tires are a few thousand miles away from the "rock ejectors" and need to be replaced anyway. But I was hoping to get some more mileage out of them as 30K is pretty pathetic on a truck that never hauls anything and has spent most of its life putting around town. These tires were never any good in the mud and the worst thing I have ever been on in the sand. Beyond a doubt these are the worst tires I have ever owned and I have bought some cheap tires before.

2011 Jeep Wrangler Unlimited Rubicon. These tires are absolutely horrible. Can I trade them in for a quieter riding tire with the same capability?

I am a first-time car buyer in Singapore. I have a Hyundai Getz, changed my tires through BF Goodrich, but to my surprise, the tires are not working well on wet conditions. I had two lives since there were no cars in the front, even when speeding at 60kph the car skids to 3 to 4 motors. I would like to get a solution from Goodrich.

I have had BF Goodrich Revelation Touring Tires on my car for less than 20,000 and three out of the four tires in less than six weeks have gone flat due to a faulty valve stem. I have gone to Sears to have two replaced and now have to go for a third and I will have them replace the fourth. This is absolutely ridiculous. I plan on writing a letter to the Attorney General as well as the Better Business Bureau regarding this matter.

I purchased four BFGoodrich tires at Sears. After using 10,000 miles, a few side cracks appeared on one of the front tires. I brought the car to Sears and a sales representative claims that it is a normal wear and tear that he cannot do nothing about. But the crack gets bigger and longer. I sent an email to BFGoodrich customer service explaining about the crack. Without seeing the crack, he claimed that it is normal wear and tear. He cannot do anything about it. I told him that I am driving cars more than 30 years and have never experienced a normal wear and tear like this. This is my first time using BFGoodrich tires.

I sent him a photo of the crack by email. I am driving a car with BFGoodrich tires risking my life as well as my family members. He asked me to bring the car to Sears and call him, which I did. Sears salesman found out that BFGoodrich can replace the similar tire if I pay the half price which is a little more expensive than I paid. How come I should pay the full price after I use 1/6 of the guaranteed mileage? I do not want the potential BFGoodrich customers to risk their lives anymore just like I did.

The tread came apart. It was separated from tire. The side wall and remainder of tire stayed in tack. The tire maintained inflation. I noticed flat spotting and bulging of tread on the other front tire today. It appears that this tire is coming apart also.

I purchased a 2007 Toyota Tundra from Kent Brown Toyota in Elmira, NY in the fall of 2007. The next year, I had 18,000 miles on my truck and had to get it inspected. It failed due to dry rot in between the tire tread lugs. I talked to my local dealership (Williams Toyota) and they prorated the tires (BF Goodrich /27565R18)

I had to pay over $400 difference for a new set. I now have 37,000 miles on the last set of BF Goodrich tires (27565R18) that replaced the first set and these failed inspection for the same reason. I just payed $223 per tire for four tires. I changed the brand to Cooper (27565R18 A/t3) tires. I am now on my 3rd set of tires with only 37,000 miles on my 2007 Toyota Tundra. I think BF Goodrich needs to make this right with me and also check out those style of tires before one blows up and kills someone.

I have a 2006 Wrangler that had 33" BF Goodrich Mud Terrain tires on it. I have found out that the tires were 5-6 years old but they had over 75% of their tread left. They still looked like good, almost new tires. Around 5 months ago, I took them off a 73 CJ5 that I had in the garage that I bought 2 years ago which what looked like it had almost new tires on them, to put on my 06 Wrangler.

In July 2011, I was driving down the highway doing around 75 mph when all of a sudden the car began to vibrate, like I was going over rumble strips. I was in the right lane but the rear left tire blew out. Two to three seconds later, I heard a pop and the rear end slid to the left immediately sending my car to the right into the ditch. It then flipped/rolled totaling out the jeep. I was airlifted to Phoenix to get tests done but was released later that day. I have had the tires looked like Michelin suggested and they said that it was caused from a road hazard. I was 100% guaranteed that nothing was on the road that I hit, there were no potholes, and it was just a bad tire.

After the accident, I thought I saw that the tire was split across the tread from almost rim to rim but I wasn't sure. When I finally got the vehicle back, I know exactly what happened. It looks like it popped about 1-2 inches from either side of the rim and where it met the tread it blew that piece off. After inspecting the inside of the tire, the only thing I could find was dust. I wasn't driving on a low tire that caused the damage. I have plenty of pictures of the tires, crash scene, and even videotaped a couple of miles of the road prior to the accident.

My tire blew out and the side wall got destroyed. I was driving an '06 Tacoma with brand new BF Goodrich km2 tires. I had the tires for less than a week, and got them installed at Allen Tires in Downey, California. It was 6:00 a.m, and I traveled at 70 mph along I-15 Southbound. The car attained minor damage to the right rear fender. The cause was that something punctured the tire and blew out. Well, I don't believe it. This is an off-road tire, designed for extreme use and should be highly puncture-resistant.

My 2004 explorer had a blow out on i4. Rear left, the tire disintegrated going about 55mph. The damage is about 400.00 dollars. I checked the other tires and they have started to crack all around the outer side. The tires are about 3 years old and has as much tread as a new tire. The trail huggers are defected and no one wants to here that the over priced tire is garbage.

I have had two BF Goodrich tires on my F350 truck to come apart. At 14,000 miles, the tread separated on the first tire, then, at 15,000 miles, the tread separated on a second tire. The shredded tire beat my truck up badly. It broke the spoiler, broke the side step, and banged up and dented the quarter panel. BF Goodrich said that I had to take it to a dealer and let the dealer call them. I did, and the poor guy had to stay on the phone with them forever. The bottom line is that BF Goodrich will not pay for any repairs to the truck. I will not be using their tires again.

I have run BF Goodrich Mud-Terrain tires on 8 different 4x4 trucks over the last 20 years. I bragged to all my friends about the mileage I got as well as the raw digging ability. Don't get me wrong, I don't go mud bogging. But when I go hunting, I want to get out of the woods.

Being as some person you have in charge of design (obviously, has never been off road) has changed the tread design of the Mud-Terrain and I could no longer get the old Mud-Terrain. I was forced to buy the new tire. Well, I'm here to tell you, I have bought my last BFG tire. These are the sorriest excuse for mud tires I've ever bought. I guess the old ones lasted too long, never got less than 66,000 miles on a set. This new crap only has 12,000 miles (rotated every 3000) and is right at half gone. Grip? It doesn't exist. I now have to use 4-wheel drive in places I never did before.

You have lost a 20-year customer and I'm not the only one. Everybody I've talked to says they are going back to Swampers and so am I. Somebody needs to have their butt kicked. Believe me, you are losing business.

I own a 2004 Ford Excursion LTD with BFG Rugged Trail OWL P265-75x16 tires. The outside sidewall showed cracking around the rim. I always maintained correct pressure (50-55psi). I brought it to the attention of the dealer and was told that it was not a safety issue. I had 59,000 miles on tires and at least 60% tread left.

The left front tire exploded violently without warning on the Interstate. The vehicle went out of control, crossed median, became airborne, and nearly rolled over. There is an extensive damage to the fender area and undercarriage occurred. I or others could easily have been killed. I believe BFG and Ford were aware of the problem and were negligent in not recalling the product. I believe I am entitled to repairs on my vehicle and replacement tires.

We purchased 4 BFG Radial T/A tires from Summit Racing and they only have 10,000 miles on them and they have started to bulge in the tread area and they are cupping. When riding down the road, it feels like a jumping feeling; it's gotten so bad and the cupping has went as far as where it makes a roaring noise.

So we take them to Summit and one of the guys comes out and looks at it and he fully agrees with us with our issue, and he goes back in and calls BFG to let them know to see what can be done. He gets mad and hangs up the phone and goes to the back to talk with his manager and 5 minutes later, he comes back out and says, "Sir, I'm sorry but your vehicle has an alignment issue."

Well, we take it to our local tire dealership and he looks at them and says, "***, how long have you had these things?" And we tell him 9 months, and also about what Summit said and he said, "No, there is no alignment issue; it's a defect with your tires." If he was to align the truck, it would be a waste of time and money. Now we are on a rat race to try to get something done and BFG needs to do something about their quality issues. They need to back up the products that they sell.

I have a set of BF Goodrich Rugged Trail T/A tires. The sidewalls are cracking badly on them. One tire started this a long time ago, but I thought I hit a curb or something to damage the sidewall. But now all 4 are doing the same thing. I will be contacting Goodrich to see if I can get them to cover something on a new set. I have never seen this on any pair of tires before.

I have a set of BF Goodrich All-Terrain tires with 25,000 miles, and the sidewalls are cracking. They told me, it wasn't a safety issue, but I spent $850.00 for these tires, and they won't help me. They said all they could do is give 60% off a new set. Me and my wife are a low income household, with 3 kids, and we cant afford to buy these tires again, and my opinion is even if it isn't a safety issue, the tires have a defect, and should be replaced .

I have a 2008 Dodge Ram 2500 pickup that all four tires are cracking and peeling on the side walls. The tires are the BF Goodrich Rugged trail. This truck has very low mileage and I have kept the proper air pressure in them. The Dodge dealership told me to contact a tire dealership, but I want to know why this is happening and these tires look terrible. I pull a 5th wheel trailer with my truck and I don't need a blowout. I believe the tires should be replaced and I don't think I, as the consumer, have gotten the life out of the tires that I should have.

I am currently having a reoccurring problem with sidewall cracking on the second set of BF Goodrich Rugged Trail LT265/70R17 Tires on my 2003 Dodge Ram 3500. About 3 years ago, I had all 4 tires replaced due to the same issue. I have noted that there appears to be an issue with the same tires, and need some assistance in getting this resolved.

I purchased a set of BFG g-force super sports. Ihave always maintained proper tire pressure and rotation on these tires. After just 9000 miles they need replaced. BF Goodrich will not make right on these tires.I have been buying BFG tires for 20yrs now and will never purchase another set nor will I recommend them to anyone. They are poorly designed and the BF Goodrich warranty isn't worth the paper its wrote on. They claim irregular wear pattern. Well duh who would return tires if you were not having irregular wear. They are rated for 50,000 miles and I only got 9000 out of them.

I purchased 4 new B.F. Goodrich All Terrain T/A radial truck tires, and have 5,000 miles on them. The sidewalls are cracking around the bead. I have maintained correct pressure (65 psi), and do not drive this vehicle during winters. The dealer put in a claim to B.F Goodrich/Michelin, and they want nearly $400 to replace them, even when their tread-wear gauge hardly shows any wear! These tires had to be defective out of production, and with this kind of support, I will not buy anymore tires from any of the French owned Michelin line of tires. Cracking tire sidewalls can lead to tire failure, and are therefore dangerous.

I purchased a 2003 Mercury Marauder in 10/2003. I am told the only tire that fits my vehicle is made by BF Goodrich. I am extremely unhappy with these tires and concerned with my safety in having no other choice in tires. I want to register a complaint before someone has a tire blow up and is hurt or killed or hurts or kills someone else. Here is the history of my tires that have either gone flat or literally blown up:

On 2/19/2005, the front driver-side tire went flat, had to be replaced. No history of mileage, because the tire dealer and I neither one made a notation of the mileage. On 2/19/05, the front passenger-side tire was found to have a large bulge and had to be replaced. On 2/5/2007 at 56,944 miles, the front driver-side tire went flat while driving. Other tires appeared to be fine. On 2/19/07, 14 days later, just over 57,000 miles, the front passenger-side tire blew up while I was driving on free-way in rush hour traffic. On 3/24/2009 at 80,904 miles, the front driver-side tire went flat while driving, had to be replaced. On 3/24/09, the front passenger-side tire was found to be worn out as well, and had to be replaced. On 2/8/2010 at 94,035 miles, my tire was completely worn out on the outer tread portion and had to be replaced. On 2/11/2010, 3 days later with 95,100 miles, the front passenger-side tire blew apart while I was driving on freeway.

When I say my tires blew up, I sincerely mean they blew apart, with the tread completely separating from the side wall of the tire. The AAA rescue drivers and the tire dealer told me they had never seen anything like it. I drive approximately 15,000 miles per year, a combination of in town streets, state routes and freeway driving. All roads are well maintained. This is simply cheaply made tires. BF Goodrich will likely wait to do the right thing, wait until someone is seriously injured or killed to own up to the problem that they certainly are aware of with these tires.

We purchased a new used car in 2006, it is now 2009, we have had to change the tires on our car "3" times since we purchased it. We even changed the shocks on it in December 2008, thinking maybe they need changing, why else are we needing our second set of tires so soon? When we had this done in December the Bf Goodrich company paid for only the tires. Then in January 2009, my husband was driving to work on a main road and the right rear tire blew out on him. BF Goodrich blamed it on road hazard and we had to pay half for the tire.

Here it is August and we have taken it in AGAIN due to the rear tires being worn to needing immediate changing. BF Goodrich tried to tell me due to it being under so many miles (which is under 20,000) we had to pay 25% for the tire change. I then was telling the manager on the phone that to me that was not at all fair, he then hung up on me. I am appauled at a so called good company doing this to us. We do not drive our car any more than necessary, so why is it that we are having to replace a so called brand name well known here in amaerica?

I will not spend one more cent on BF Goodrich tires when they have proven to be hazardous themselves, however what are we as customers supposed to do in the mean time? Drive on un safe tires?

I will not allow this to continue that is why I am turnning this case over to your org. I have been impressed with what consumer affairs has done for people and I am hoping now I can depend on you to help in this situation, preferably before we have an accident while having no money to change to new tires and no other resources of transportation commuting to and from work. Please conatct me as soon as you can, due to my fear of my husband driving to work. I am also on disability therefore the stress from this is not at all helping my heart condition when worrying about the shape of the tires.

I started replacing my original Michelin tires in the Spring of '08. I went with the BF Goodrich super sport for my car. Within 4 months, 3 of those tires blew. The whole sidewall caved. I bought 2 more and the same thing happened. Within a years time. This happened to 5 of the brand new tires that I purchased. I contacted Discount Tires where they were bought brand new and got the run around. By the 2nd blow-out, I asked them to send the tire in to be examined. They failed to do so. They never sent any in to be examined. I paid almost $200 for each tire and they were acting like this was nothing. They were cheaper than the Michelin replacements, but still a mid-grade for my car. I asked to trade those in and contacted Goodrich. I was told that I would be contacted by 1 of the VPs, but I wasn't. I wanted reimburst for the full cost of each and I wanted a different replacement. Dicount Tires decided to go to a Good Year for the replacement, but not any other brand. I requested to look at other tires for my vehicle, but they refused in that store.

When I contacted BF Goodrich, I was told that they would assist me in upgrading to the next tire which cost more money, but wouldn't refund the money. I advised that all had done the same thing and that I requested the merchant to send them in for examination. The tires were still within the warrantyn period and I did advise that there had to be some type of manufacturing defect.

Discount Tires failed to assist and one of the employees/Grove City Police officers had the audacity to say that I trashed my car/that I didn't take care of it and that it was out of alignnment. He said this to cover-up the fact that they didn't have any of the tires send to the manufacturer for examination. I stated, 'he was ignorant for saying such a thing, because I had the car in at the dealership where I bought it brand enw in '05.' He was advised that the dealership changed the oil 3 days prior and didn't say they found this type of problem. I stated, 'I that I hoped that he lost his job or in this case both jobs, because he was going to cause someone to get killed.' Luckily, I don't have a sports utility, I have a sports car. I had to remind him of the lawsuits with Goodyear and the roll over accidents that caused deaths. I also had to say that this was dangerous for a tire to blow when your on the highway going at least 65 mph.

The best part of it is, neither merchant assisted and now I have to turn them both into the government agaencies for investigation.

While driving on I 75 in Michigan The side wall blew out on a b f goodrich tire. It was on a pickup with 5ooo miles on it. When the pick up was brought in to the dealer they said all the tires are faulty. The side walls are cracked like the old tires after the second world war. These have to be the worst tires on the market.

TREAD SEPARATED FROM TIRE. DAMAGED REAR PASSENGER PANEL OF BODY AND DESTROYED TIRE.

In the spring of 2004, I bought a set of bf goodrich tires at Costco for my PT Cruiser. For the first few years there were no problems. Now I have had 3 tires with issues in the last 5 months. The sides of tires are cracking and losing air. I am not diving on flat tires and only put about 6000 miles on the tires per year.

The first time Costco replaced the tire for $10, the next time (2 months later) I was charged over $50 and was told it was because I bought an inferior brand. Now I have another tire with the same issue and have to start this issue again. My car is stored inside and the tires were rotated on schedule.

The first time this happened I asked Costco to inspect all tires for possible issues &/or recalls they said the tires were fine. Costco's good service is failing and bf goodrich needs an overhaul.

I own a '97 Chevy Suburban. Last week I had all new tires put on the car, P245 75R16 (Long Trail B/W) because my daughter and son-in-law planned to use my Suburban to drive down to Florida from NY with my 5 grandchildren. I wanted the car to give them no problems and be safe for their trip.

On the second day on the road they had a blowout with one of the brand new tires. Fortunately no one was injured in the mishap but I am thoroughly disgusted with the performance of the tires and the fact that my family was put at risk. I have since found out that BF Goodrich tires have been reported to be faulty. Others have had similar problems, even the WalMart tire shop that replaced the tire in Savannah, Ga. for my son-in-law said that they and the manufacturer were aware of problems with those tires.

I have no confidence in the tires that are on the Suburban and when the kids get home I plan to have all the tires exchanged. I hope that the tire place where I bought them will not give me a problem.


I have a set of bf Goodrich 265/75r16 long trail tires on my truck. There is about 90 percent wear remaining. They do not have 10,000 klm on them. One has a large bulge on the sidewall near the top of the tire. The dealer will not prorate the tire. He has ordered me a new one. I have been told it will cost me $229 plus taxes mounted and balanced. The tire is faulty, it is an obvious factory defect. I have heard of this defect with this brand of product before. What does warranty mean if the supplier will not back the warranty? If the representative will not back the product? I was left to drive home on the freeway. I will need to return next Wednesday to pay for the replacement, once more driving on the Freeway. The tire shop is about 30 klm away from my home. I fail to understand.

I had to replace a BF Goodrich 17 inch tire (P45/65R17) due to thumping noise on my Ford Explorer. Last time that occurred, it was a bad tire. I returned the next day to have new tire checked. Turns out the new tire is about 1 1/2 inch smaller in circumference than original tires on the Explorer. I was told I had to buy all new tires x 5 (4 on ground and spare) any time I replaced a tire. I have 4x4 auto where system did not recognize the smaller tire and was told it would probably burn out my transmission/transfer case. I told them I was not satisfied with tire, to remove it and give me something in writing that they owed me a tire. Instead, I spent about 3 1/2 hours while they discussed what to do. Currently, they have 1st new tire on front left and a 2nd new tire on back right. All new BF Goodrich tires measure smaller circumference than original tire circumferences. They had 4 on hand. Another Explorer was having a new transmission installed because he did not replace all tires when one was replaced. I had no problems with single tire replacement over last two years and now I do.

I am not guaranteed that my transmission or something else won't go out, that the 'solution' they came up with will work and that they (Ford) will cover any future transmission replacement or other work on my vehicle. Has BF Goodrich changed the circumference measurements on their tires so people have to buy all new tires--with their tires--or is this just a bad lot? Bluebonnet Ford is dragging their feet on this. They said this is a problem that is occurring on all vehicles with the new traction correction on them, which mine has.

Ford said it is not their problem, but a BF Goodrich problem. Tire warranty company said it is Bluebonnet Ford's problem, not theirs as they just authorize payment for the new tire that had 'road hazard' damage. I am suppose to return in morning (12/10/07) to let them know. They wanted to remove the spare tire and told me that I can't drive on it due to different tread--which is not what I have been told by persons in the tire business for over 25 years. If I go somewhere else to buy tires, that will cost me at least $165.00 x 5 plus cost of putting them on and new road hazard warranty, and I will lose last 3 years on my current tire warranty, for which I paid $300, and the cost of use left on the 4 tires I have on the vehicle (3 plus spare) plus possibly the cost of the second tire, not to mention all of the time spent at the location dealing with this.

While driving on the Florida Turnpike at interstate speed, the left front tire separated while doing 70 mph. The tires were meticulously maintained and rotated every 7500 miles. The tires were B.F. Goodrich LT 265/75R16.

The separated tread caused $2800,00 damage to my vehicle, and could have had a very bad ending. I also felt it necessary to replace all of the tires due to lack of faith in the B. F. Goodrich tires. Fortunately no one was hurt.


I have a 2005 Nissan Xterra that came factory equipped with B.F. Goodrich Long Trail T/A tires. I have to date (at 20K miles) experienced a blowout that of course cannot be proven to be the result of defect and have logded multiple complaints regarding the wear on these tires. I currently have 28K miles on the vehicle and tires and they are ready to be replaced due to excessive wear.

After my initial contact in April this year I was requested to take the vehicle to a local dealer for evaluation and have the dealer call the service center for instruction. While at the dealer (who by the way made the statement at that time sometimes you just get bad tires) refused to call Goodrich. I returned home with the written evaluation and called Goodrich who then gave me a list of other retailers and asked that I repeat this process which I did with similar results each time with such variants as most likely aggressive driving, the vehicle is causing the problem etc.

In any event I took 5 hours off of work to complete visiting each of the retailers listed (and at least another 3 hours of my own time) all without success.

To this point I have been told be the retailers that the tires are definatley worn beyond normal, Goodrich has stated that the wear measurements (from the sheet I recieved from a retailer) is abnormal but, Goodrich is refusing to do a thing until they hear this from a retailer (this is a nice Catch-22).

I have made multiple attempts by phone and mail to resolve this and the last couple of mails from Mr. Tschappat are saying that they are not going to do anything as I am unwilling to do as they ask...and yes to a point I am as the only thing this man wants me to do is go to a local reatiler and have them call us.

Th epoint of all of this is that I am out one tire to a tire failure, I now have one that you can clearly see the top of Lincoln's head on a penny (which is marker that the tire is in need of replacement) and two others that are just marginally better, all of which as I say only have 28K miles and Goodrich maintains I should expect 50K out of.

I have in my last two mails requested that this issue be brought to management so that I may speak with someone else but to this point has gone ignored.

I find it absolutley unreasonable that I should have to shoulder the cost to replace a defective product and the manufacturer and it's representatives ahve clearly used any means available to evade their responsibility.


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