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Consumer Affairs


Cooper


Consumer Complaints & Reviews

I purchased four Cooper tires on 10/11. I was told there was a $75 rebate. I was given a rebate form, filled out by the dealer. Now, four months and four letters later, I received word that my tires did not qualify for a rebate.

We purchased 4 brand new Cooper tires for my husband's Nissan Frontier truck. Since having them mounted and installed, the truck shakes like crazy when you go over 45mph. If you let go of the steering wheel, the truck immediately veers to the left lane of the road. We went back to the tire shop with the truck and they said all they could do was to see if a Cooper representative would look at them. They remounted one tire and put it back on but it has made no difference.

We took the truck to another garage and had the mechanic drive it and he said something was definitely wrong. He checked the tires on another type of tire machine that can analyze the tires more intensely and he said they are all coming up as out of round and the tread on one is wrong and that's causing it to veer to the left.

We asked the original tire shop to replace them and we were told that they could not do that and if we did get new ones, we'd have to pay for the wear on the tires since they were mounted. They were put on the truck on February 2, 2012 and my husband has to get to work, so he has to use the truck.

We feel that this is a dangerous situation especially since my husband works for the state and has to go to work in bad weather to plow snow and maintain the roads. We feel he is at risk driving with these tires but could have serious problems driving on them in bad weather. We were sold an inferior product and in the interest of safety, the tire shop should replace the tires and return the bad ones to Cooper.

I intend to contact the New York State Attorney General at this time.

I bought 4 Cooper Discoverer H/T Tires and was supposed to get $75.00 rebate. The Visa card came in the mail today and the value was only $40.00. What happened?

I purchased 4 Cooper CS Touring, 225-55-17 tires for my 2007 Impala. I noticed immediately that they were extremely noisy. I was told by the dealer that the noise would subside after a few miles. It didn't, it got worse, to the point where I couldn't stand to be in the car. I replaced the tires yesterday (they were barely worn), and the noise has disappeared completely. At the same time I purchased these tires, I purchased 4 Cooper Discovery tires for my Explorer. These tires are also unbearably noisy, and now that I know Cooper tires are to blame, I will replace them also. Unless you're a young person who listens to your radio cranked up to full volume, stay away from Cooper tires. They will drive you nuts with their noise!

I bought 5 Cooper Discoverer H/T tires. One was discarded after signs of tread separation. After 8,000 miles on remaining tires, one tire's tread separated just prior to service and tire checks at the dealer. Extensive damage ensued. The dealer and Cooper Tires make it impossible to resolve replacement or damage claim settlement. They'll ask you for the tire (evidence) then deny any culpability. I found numerous cases of deaths and injuries from Cooper tires. Caveat emptor!

First, I don't expect any representative from Cooper Tires to acknowledge this, or to contact me, as I have already complained about their tires by email. So,

a few weeks ago, I was on my way to Michigan's UP for bear hunting when at 75 mph, I had the right rear tire start bouncing and wobbling, then a loud explosion, damaging my Chevrolet Silverado Z-71 so bad that the bed side panel had to be replaced to the tune of $2000. The tire did all the damage, not to mention how close I came to rolling the truck. The tires were Cooper Discover tires. On returning home, the left rear tire blew out, another Cooper tire. I now ride on Goodyear Wrangler tires, but am discussing Cooper Tires with an attorney!

I bought a set of 265/70/16 for my Tahoe less than 2500 miles ago and on a recent road trip, one of the tires disintegrated. By the time I stopped it was so hot it almost was on fire. Fortunately, it did not catch fire or my Tahoe would be toast. I had just come off Red Mtn Pass in Colorado when this happened. I likely will never buy another Cooper tire. I bought them because they were made in America. I will look at tires from other countries next time.

I purchased MCRAFT Touring LSR 95 V tires (Size 215/50/r17v) on 07/13/10, just over a year ago and the tires all had several side wall cracking, making the tires unsafe for myself and others on the road. It was an obvious workmanship issue from the manufacturer, Cooper Tires.

I had no choice due to other commitments and the need for the vehicle to be safe. I had to have Town fair replace all for tires with exactly the same tires and I was given credit and not a full refund. I ultimately had to pay $169.23 for the new tires and had originally paid $684.74. I asked for a full refund but manager said he couldn't do it and I can not take additional time off to get this addressed.

The wear on the treads of the tire were minimal and in normal good condition. I could have kept the tires for at least another year or longer. I would like to know if it would be to my best interest to request a full refund of the 169.23 from either Town fair tires and/or Cooper. I have all documents from original tire purchase as well as the replacement tires which were installed today, 08/25/11. I'd appreciate if I could receive advice and if an attorney would be best to handle this situation. Thank you very much.

On July 23, I was traveling on interstate in S.C. at 70 mph when my left rear tire exploded. It caused my car to fish tail; enter other lane of traffic, and doing several hundred dollars damage to my rear bumper.

We were stranded waiting for a road service for three hours in 100 degrees heat. The tire was replaced and on the road. Fifty miles later, my left front tire exploded. When these happened both times, the tread separated from my tires.

Was it a coincidence? I feel not. Poor job of manufacture of these tires, I think so.

I had purchased two Cooper Touring SLE LifeLiner tires for my Dodge Caravan not long ago and within the past month or so, I noticed that there was a wobbling feeling when I was driving at any speed. I took the van in and had it checked and I was told that the aforementioned tires were bad, that the steel belts inside each had separated. Have there been any recalls on these tires? I have been driving for over 40 years and have never heard of such a problem with tires. As of now, I must have the two tires replaced due to their conditions. Is there anything that Cooper can do to help me out?

We had a catastrophic failure of a Cooper Mastercraft Sensys 01 205X70R15 from belt separation. While driving at 75MPH on I-10, 25 miles West of Tonopah, Arizona, the right front tire began bouncing, followed by a loud bang. We got off of I-10 a few feet and put the spare tire on. The tire was totally destroyed in one small area. These tires were manufactured week 6 2003 but have lived in a covered garage since new in 2004 or 2005 (records are in CA). There is over 10/32nds of tread depth on all 4 tires. As we feel these almost-new-tires are unsafe, we attempted to get Cooper Tire to provide some type of warranty coverage but they refused. No matter when you purchase their tires, if the manufacture date is over 6 years old, it seems they can wash their hands of any liability.

Bought Cooper tires from them on 1-4-2010 245/70R17 110s Coop Discover ATR. I was driving in town (Robinson, Ill) when another vehicle ran a red light, cutting the corner right in front of me causing metro brake on wet pavement. The truck slid and the right rear tire tapped the curb at about 5 miles per hour at which time the tire went flat.

Had the Ford garage change the tire for me as I figured that it had just come off the rim. They informed me that the sidewall had blown out. These tires had only a little over 3900 miles on them and are supposed to be all terrain. This should never have happened. Tire Barn said they would do nothing as I did not purchase the expensive road Hazard insurance from them. I will never buy Cooper tires again.

Bought four brand new Cooper Discover tires for my 2007 F150 last year for $200 each and now 16,000 miles later the wear bars are showing and need replacement already. We have rotated them three times during this 16,000 miles. The shop we bought them from sent them back to the distributor (Carols in Tampa) and after three weeks of these tires sitting there, Carols told my shop that they could not offer any warranty due to no rotation documentation. When I called Cooper, they wanted me to have my shop and the distributor call her. I told her that this was her job. Cooper told me that I should have received a booklet defining their warranty. She told me that if we rotate our own tires there is no documentation to prove it. I noticed the rubber compound of these tires to be softer than the previous coopers I had with 70,000 miles on them. You can pick the rubber off with your fingernail. Cooper has my tires but will not release them to me. I am contacting consumer affairs in my state.

I have 4 Cooper Zeon 305/50/20 LTZ tires (with 09 manufacturing date on them). All 4 have splits coming from the tread down through the side walls. They only have 12,000 miles on them. They all start in the lighting bolt design and go down into the side walls. Luckily enough I work on cars for a living so I noticed it early.

Cooper will not replace these and told me to see a Cooper dealer. They said I will have to buy the new set and hope to get reimbursed.

I bought a set of Cooper Discover ST 285 75 R tires in 2006 at $190.00 a piece. With proper tire rotation and alignment, the tires have worn evenly, but became rough and bumpy over the last couple of years. Recently, my wife was driving our 2002 Chevy Silverado while she was exiting the interstate, the right rear tire exploded. The tread came of the shell of the tire doing $800.00 worth of damage to the rear quarter of the truck. The steel belts were all broken and twisted and the tire actually has a 7-inch slit in it. I bought a replacement tire. One week later, I was driving the truck when the left front tire started shaking and jumping up and down.

I stopped and looked at the tire to find a big knot and a portion of the tread completely gone and broken belts sticking up. I put the spare on once more and had the tire replaced. If that wasn't enough as I became very suspicious of these tires almost a week later. I was driving once more at 55 mph when the other rear Cooper tire started jumping up and down violently almost causing me to have a accident before I could get it stopped. Oh, yeah, I forgot to mention what my wife went through at 70 mph in a curved exit ramp to get stopped with no tire left! Well, I got out and looked and the tire was egg shaped from broken belts. I put the spare on again and went to find another tire. Because I was in different places when this happened, I have mixed matched brands of tires on my truck now. I went ahead and took the remaining Cooper tire off the right front in fear of what was to come.

After doing some research, I found through Recall Cast that Cooper recalled that very tire with a recall no.145 for the tires inability to keep water from entering into the steel belt region of the tire and rusting causing long term tire failure. I called Cooper at 1-800-854-6288 and they told me that, "Oh, your tires just missed that recall by a couple of months." I don't believe it. Besides recall or not, no tires should do what these tires have done. They told me to go to my nearest Cooper dealer and let them look at the tires to evaluate and maybe they would make an adjustment for me. So I did and the dealer told me to contact Cooper. He couldn't help me that Cooper wouldn't even reimburse him in the past for defective tires. I would like to be contacted by an attorney to help me with my problem. I still have the original receipt when I purchased the tires in my possession.

We have bought four cooper tires not at the same time but within the past 2 years. Three of the four tires have had belts break in the tires. It seems like they break while taking trips of a hundred miles or more. When I bought these tires, I was told that this was a good tire for my Cadillac. It has proven to be not so. I did not buy these tires from the same dealer I bought them from different dealers. So that tells me that there is a flaw in the tires. I am very displeased with the product.

Further to earlier notes, I contacted the Ohio Better Business Bureau regarding Cooper Zeon tires that I purchased in December 2008, only to have them go bald within 1 1/2 year. I've reached out to Cooper's and spoke with Dave **, who's done everything from blaming me for the tire defects to lying his way through the investigation process by the BBB. During the 1 1/2 year, I had to purchase a new tire as one of them developed a bubble. As a result, BBB closed the case. Evidently, Cooper sells their products without any regard for their customers. Evidently, Cooper does not care about their customers as long as they can make a sale.

I purchased 4 Cooper CS 4 touring tires, size 215-70-15. Exactly 175 miles later, I was on the Interstate and asked my wife to close the window as there was loud (I thought was air) noise coming from the outside of the vehicle. She advised me that all the windows were shut and the noise was coming from the tires.

I called the sales rep from the company that I purchased the tires from and was told to drop the tire pressure 4 psi from the manufacturers recommended pressure. I did not do that and wrote to Cooper. They said "New tires will sometimes be very noisy and they should improve as I drive". They also advised me that they would do nothing about the problem.

Fortunately the shop from which I purchased the tires took them back and I went to another manufacturer. I will highly recommend to anyone I speak to that there is now way that they should consider Cooper products.

I called Cooper Tires Customer Relations Department today, July 13th 2010, and spoke with a Dave. I explained that I purchased tires approximately one and a half years ago and the tread has completely worn down already. I wanted to know what they would do to remedy this situation. His response was that there's nothing they can do. Maybe I had alignment or tire rotation issues. Basically, he just shrugged me off and mentioned that if I have the workmanship warranty, then I'm responsible for purchasing my own new tires. I cannot explain how angry and frustrated I am. The tire was purchased on December 2008 and they are already bald. I want a refund!

I purchased four brand new Cooper Zeon Tires for my vehicle during late December 2008 and already I am in need of four new replacements. I paid approximately $600 for the tires and there is no way I should have to replace my tires before two years has gone by.

It has left me in need of tires with no funds to purchase at this time as I had no idea I would need to go back and purchase tires again so soon. I would like a refund or complete new set of tires for my vehicles; something other than Coopers. I will never buy them again.

I purchased four brand new Cooper Zeon Tires for my vehicle during late December 2008 and I am already in need of four new replacements. I paid approximately $600 for the tires and there is no way I should have to replace my tires before two years has gone by. Financialwise, it has left me in need of tires with no funds to purchase at this time, as I had no idea I would need to go back and purchase tires again so soon.

I would like a refund or a complete new set of tires for my vehicles; something other than Cooper's. I will never buy them again.

I had a 1990 Chevy suburban that had four cooper tires.They had a lot of thread and were properly inflated. Wife and I were going to vacation when the two rear tires of the suburban were throwing chunks of rubber. The rear driver's side came all apart and the passenger rear tire, there were chunks coming off of it too but still had air. I put a spare on the driver's rear and slowly drove it to Corpus Christi. In the morning, I drove to Sears where I replaced all the Cooper Tires. I work at a local shop and have seen many Cooper tires that just come apart especially on dullys. They can't take a load. The Michelin tires work great and our customers are happy. I would not recommend Cooper tires unless you just put around town under 45.

I had a blowout on the front passenger tire on my truck. We were going down the highway at 75 miles per hour and started to fill the front end start to shimmy a little so I started slow down for I could pull over to figure out what was wrong. Then there was a loud noise and then the tire blew. We started seeing piece of the tire fly by the windshield then there was a lot of noise. I was able to get it pulled over but it broke all the plastic under the truck. It dented the finder, the door, the bumper, the nerf bars and the rim on the tire. It did $3,200.00 damage to the truck that's not counting the rim. I'm going to have it replaced and the tire. Now we are going to replace all the tires because it made us nervous. The rest of the tires seem to be in the same shape as the other one that blew. We replace one tire at 4,000 miles because the belt had slipped.

After leaving my place of employment on 10/27/2009, I traveled toward on a ramp to the highway. The tire exploded and the truck bounced violently. I stopped the truck on shoulder and went to see what the problem was--that had produced such a loud bang. My right bedside and exhaust were bent, twisted and mangled. The tire was split apart like someone had used shears on it, and the damage to the vehicle was from a piece of rubber--about a foot long which was still attached to the tire that was spinning around at approximately 55 mph.

I called Cooper tire to inform them about the accident, and asked how I should proceed. Crawford and company then sent me information regarding the process of having the damage, having the tire assessed including two estimates--and sending the tire to Cooper with photographs. About a month later, I received a letter from Tia ** at Crawford that stated, "The tire failed as a result of an impact. Our principal finds that there is no liability on their part and regrets that it must decline any claim resulting from this incident."

There was no impact to make this tire explode! I am very upset and angry that Cooper tire cannot admit to their tire malfunction, or defect. This is the second Cooper tire that I would be responsible for replacing far before the life of the tire would be over. The first one did not cause damage that I knew of, just shook the truck in 2007 on my way to Newark Airport to catch a flight. I pulled over and tried to get the tire changed, nearly missing my flight--this was a whole other problem I will not go into details about.

If the tire had just gone flat, or exploded, and held together, like most tires seem to, I would not have a problem. I would just not purchase Cooper tires again. The problem is that the three other tires on my truck show signs of a sidewall indent that scares me to drive under normal conditions, and I believe that any tire should not blow apart in this manner.

I purchased four Cooper Discoverer H/T tires with a 70k warranty in July 2007. The tires probably have only 40k mileson them. On Sept. 27, 2009 I had a flat which resulted in the tire essentially collapsing, the sidewall splitting in several places and the cap separating.

Mind you I did not drive any distance with the flat. The dealer said this was standard damage although I'n never seen this before. On Dec. 29, 2009 I had another flat, puled over immediately and saw that the tire was shredded as the previous one had done. I went to the president of the dealership, a real tire man, but got no satisfaction. I went to Sam's Club, got rid of the Coopers and put on four new Michelins. No more Cooper tires for me.

I bought a 2009 volkwagon CC and around the 15-17 thousand mile mark, my tires started making an annoying warping sound. I went to the dealer several times and complained. They told me I had to buy new tires or deal with the noise. I went back a couple thousand later because it got louder and still no help. My car is not out of line, i kept up maintenance with rotation and balance. Why should I have to purchase new tires when my car isn't either a year old yet.

For the money I paid for this car and being bought new, I thought I would have got a better response besides deal with it or buy new ones. I will not purchase anything from volkswagon again. They neither offered me a proration of new tires. Who can I get help from?

They advertised a $75 rebate/visa card if you purchase 4 new "Discoverer H/T" tires. I purchased 4 new "Discoverer H/T PLUS" tires, was handed a rebate form by the Cooper Tire dealer, and mailed in the rebate form. Their rebate center rejected my form and responded saying the "Discoverer H/T PLUS" did not qualify for the rebate, only the Discoverer H/T tires qualify.

When I talked with their customer service agent she told me that a "Discoverer H/T PLUS" tire is not a "Discoverer H/T" tire - they are different. I felt that their offer was misleading and I would not have purchased the more expensive set of tires.

I bought 4 brand new CS4 225/65r17 Touring tires on Friday 10-30-09 and on Saturday evening 10-31-09 I had a flat tire. They found a "hole " in it advising me I had run over something and refused to replace the tire although they did fix it for me. I am worried now after reading about all the Cooper tire problems that my tires may cause me a serious accident.

I asked for a new tire but was refused again they say because it was "my fault"! I dont drive any differently than I did before,with General tires for 33000 miles with no problems. How come in 32 hours I had a flat tire after not having one for about 7 years. It seems fishy to me this tire gave way with a hole in it after only a few hours of being on the car, appoximately 3 hours of driving on it.

I am appalled that they would not replace the tire and inspect all of them for defects. Certainly a large company like this knew of the recalls and dangers the Cooper tire problems have caused. I was not offered hazard insurance either. I am very dissappointed in Cooper tire and in Skander Tire Co. I had to borrow my husbands car for three days and am worried sick now everytime I go out that my tires may come apart or get more holes in them at high speeds since I do travel state routes a lot for business reasons.

If anything happens to me or my vehicle because of these tires I want the world to know this could have been preventable, if only this company and owner would have given me new fully inspected tires inside and out (by them) and offered me hazard insurance having known about previous recalls and Cooper tire problems.

I purchased a set of Cooper Zeon 2XS tires for my 2002 Corvette on 7/3/07, at the time the car had 25,929 miles on it.

The 2 back tires were 275/40ZR/18 and cost $175.95 each.
The 2 front tires were 245/45ZR/17 and cost $120.95 each.

The total bill for all 4 installed on the car was $781.29.

All 4 tires were wore out completely when the car reached 35,196 miles on 8/27/09.
This is only 9,267 miles.
The car is meticulously maintained, including tire pressure, and hardly ever driven over 60-MPH, no fast starts, or fast stops to account for the wear to the tires.

When I questioned the installer about it, he said there was no mileage warranty on them, so they could not be prorated for a refund.

I have a Ford F250 diesel and have had three cooper tires separate. Two did quite a bit of damage to my truck (2 separate instances) and the third was found when I took my truck to someone else to look at it and do maintenance work on it. Over $5000 worth of damage. Front passenger side one time and the back passenger side one time. I will be returning all the tires to Tubel's and will be putting Toyo tires all the way around.

June 2007 Our F350 dually has cooper discoverer s/t tires on it. The front drivers tire seperated and caused our truck to go into the median and the car hauler we were pulling saved our lives when the truck jacknifed and started to roll. Sent the tire in and oooper said we had ran over something to cause this. We had just checked the tires at a gas station when we fueled up and we certainly did not run over anything. No lawyer will take our case because no one died and we are not asking for millions dollars-just want our truck replaced(as it was totaled) and damages to the trailer reimbursed and my husbands chiro bills paid. Do not buy Cooper Tires.

I have had two different cooper tires blow on my Ford F250 Powerstroke and both time received damage to my truck.


I have a fairly new cooper trendsetter 235-15 that developed a buldge. Took it to a cooper dealer but could not get tire waranted.

will replace with a toyo tire and never buy another cooper tire

thank you


to make a long story short have 4 cooper tires on nice travel trailor -- the right rear blew out damanged my travel trailor, was running about 50 mph liked to wrecked and hit a bridge swervev to miss the bridge hit some debrree and damanged the travol travel slightly ,,,,, would like some new tires and damanges to travel trailor fixed if possible.


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