
Wolfgang of Margate, FL on July 16, 2009
Bought a 2006 Mercury Montego in early 2007 from the local Lincoln/Mercury dealer.Car had 7500 mi.on it with 4 Continental tires.After about 2mo. in our possession the car developed humming noises at the right rear side.Sounded like the wheel bearing was going.Noise really got worse when hitting any speed above 45 mi./hr.Put up with noise for about another month until it got to be unbearable.Took the car in to the local Lincoln/Mercury dealer.Explained the problem to the Service Rep.who looked at me a little skeptical and stated that wheel bearing don't wear that fast on a new car.Inspected the tires and after rubbing her hand across the left rear tire came up with a hand-full of little rubber pellets from the tire.Defective Continental tire! Dry Rot!After going around with her with a few good arguments (I thought)such as why does Ford put on substandard tires on a brand-new Mercury product dealer relented after explaining that tires on a new car are not under warranty and said 2 new tires have to go on the car.
I have to pay for one tire and dealer will pay for one tire.Also I have to pay for a wheel alignment.I felt the alignment was unnecessary but I was behind the proverbial 8-ball-- no alignment, no tires -good bye.Drove the car out with 2 new Continental tires on the car.Cost to me: 1 wheel alignment and 1 new Continental tire.
Now the wheel bearing noise is not too bad and the car is driven for another 5000 to 6000 miles but humming noise is gradually coming back.Again back to the Lincoln/Mercury dealer.This time I by-pass the Service Rep. and go directly to the Service manager who who humours me and test-drives the Montego.
Yep, the noise comes from the tires.. his opinion.Thank you very much..Back to square One.Crabby Continental tires ..wheelbearing noise.. humming and whining is now with us(me and my wife)permanently.That is one dealer who will not see me again in his showroom for another car.
We put up with the noisy tires for another 8-9month.It gets to be embarrassing when we have friends riding with us.Finally the corker came last week when we went to my granddaughter's soccer tournament in Naples, Fla.We drove on Alligator Alley from Ft.Lauderdale to Naples.(about 110 miles)and the humming,singing noise of the tires got so bad(you could hardly hear yourself talking to each other in the Montego) that we were mentally exhausted on the return trip.
We ran to a local reputable tire dealer and explained the noise problem to him.
Ah,yes... it is your tires.. Continentals maybe? He put the car on a State-of-the-art wheel alignment machine(Electronic wheel alignment with computer screens) and I saw how much the wheels were out of alignment.The right rear tire was so much out of round it was useless to keep it on the car.Original lousy wheel alignment by the Lincoln/Mercury service Dept..
We bit the bullet and had 4 new Yokohama tires installed, balanced and aligned and sh.t- canned the 4 Continental tires.
Now, there is peace and quiet in the Montego.. quiet as the proverbial church mouse.
In conclusion, I will never ever buy another car with Continental tires on it.If a dealer has them on the car he either puts on different set of tires or it is good-bye in the show-room.
For those individuals who read this and have Continental tires on their car or truck, run ..don,t walk to your tire dealer,bite the bullet and replace those Continentals as fast as you possibly can.I will not deal nor talk to Continental tires.