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Jim of Woodstock GA (08/02/08)
I was backing out of a parking space with my 2007 Audi A4 convertible with only 8000 miles on it when the front tire just blew out! Fortunately I was in a parking lot and was able to control the car.
Robert of Danville VA (07/15/08)
Purchased a new Mercedes with 265/35R1897V and 245/40R1893V tires oem. Less than 26,000 miles on them and two of the tires have tread separation. Upon inspection we have found that all 4 tires are splitting on the inside sidewall at multible locations. Had to purchase a new set as this was a very dangerous situation.
Ted of Grapeland TX (05/14/08)
On 11-Apr-2007 the tread on Continental Tire P255/70R16, Conti Trac SUV DOT: A3CU3JJ2703 suffered a catastrophic failure. 95% of the tread separated from the carcass. Since the tread did not fully separate but remained partially attached to the carcass, the loose tread was slung around inside the drivers side rear wheel well on my 1999 Ford F150 pickup. I was traveling at 65mph in the north bound lanes of Interstate 45 approximately 45 minutes south of Dallas Texas. The tire had begun to exhibit out-of-balance behavior during the 3 hour drive from my home to the Dallas/Ft Worth Airport.
I planned to visit the retailer, Discount Tire of Texas, who had sold me the tire upon my return from my business trip. When I did visit a Discount Tire store, the tire was replaced without cost. The defective tire was sent to Bud Jorgensen by the Discount Tire store manager. Claim was opened with Continental Tire North America Inc. The claim was denied on the grounds that the tire had been worn into the carcass allowing contaminates to weaken the tire thus causing the tread to separate from the carcass....
The only response was a letter from Continental Tire on 20-Jul-2007 restating that their examination did not reveal and material or workmanship related conditions to explain the tire failure and the name and address of the president of Continental Tire, North America. Matthias Schoenberg, President - 1800 Continental Blvd. - Charlotte, NC 28273. The claim remains unresolved. I recently purchased two new tires from Discount of Texas for the same vehicle on which the damage was caused by the failure of the tire from Continental Tire, North America. I noticed that Discount Tire did not even offer me a tire from Continental Tire, North America. I wonder why?
The loose tire tread spinning around inside the wheel well caused cracks in the fiberglass fender, knocked loose a stabilizer rod, knocked out the fender well liner and knocked off the mud flap along with the bottom 6 inches of the fender. The fill spout for the gas tank was pushed down below the door in the fender causing several cracks in the fiberglass fender. Three estimates of the damaged ranged from $2466.42 to $2496.46.
Derek of Woodland Hills CA (05/12/08)
6 month old Audi with 11k miles on Continental tires are OEM equipment (ContiSportsContact2 225/45/R17). One tire starting bulging at the sidewall for no apparent reason other than a defect (inflation good, no impacts/curbs). Local Continental tire deal said Continental would only give me $11 credit on this $180 tire even though the OEM warranty states 100% replacement in the first 12 months. Since I was a customer at that tire shop, they gave me a little more credit on replacing that one tire.
Will be avoiding Continental Tires as purchase or as OEM on new cars going forward unless I hear from Continental corporate and they credit the full amount they are legally obligated to according to their own warranty. If I do not get satisfaction from Continental Tires I will post my experience/complaint on as many consumer websites as I can find. To say nothing of the accident that could have resulted from a freeway speed blowout....
Had to pay to replace defective tire that was legally supposed to be covered under Continental warranty. If the tire were to seperate on the freeway, who knows the amount of damage, injury or death that would have resulted.
Jason of Springfield VA (04/09/08)
In April of 2007 while travelling in my '97 Toyota Camry on I-95S my Continental tire's tread separated destroying my car's exterior which covers the wheel compartment and severed the wires from the wiring harness stored above the wheel compartment on the front driver's side. This all occured while travelling 70 mph on the interstate when I began to feel a vibration in my steering wheel column.
At the time I didn't know what had happend and pulled over to the side of the road. Upon examining the tire I found that the tread had completely pulled away from the tires inner layer exposing the steel belts. I've tried searching for a point of contact with Continental but can't determine how to file a claim for the damages. I have kept my tire for evidence since the tire's tread was not overly worn and appears to be a result of a defective tire.
I had to have my car towed and paid well over $100 just to reconnect the wiring so that my car was functional. I have not made any repairs as yet and have not received an estimate on the damages only because at the time I knew I couldn't afford the repairs but will probably go soon to have that done so that I can repair it and pass inspection.
Jeff of Gainesville FL (03/02/08)
My Continental SUV P265/70R17 tire nearly got my family killed yesterday on I-75 in Florida. The tire separated as we were traveling 70 mph. After a little research I found that this is the replacement tire for the P275/60/P17 tire that was recalled for doing the same thing. I cannot find a contact number for Continental. I talked to a dealer and was told that I had to go to the website. There is no contact information there. These tires are dangerous, and I would like to somehow help in making this stop happening.
Kelly of Rockvill Centre NY (02/22/07)
On 2/2/07 I brought my Toyota Camry in for service at a dealership for a very noticeable vibration in the front end (as if the tires were wobbling) at 50-60 mph on the highway. It was explained to me that the 2 front tires' (Continental Touring 205/65x15) steel belts had shifted causing the tires to wobble.
The tires were rotated to the back to reduce the wobbling until I am able to go back to where I had purchased the tires (Auburndale Tire). They told me to contact Continental Tire to tell them the tires were out of round. Continental Tire refused to warranty their tires due to the original purchase date being 8/8/05. They only warranty vibration for 1 year.
There is only 19,000 miles on the tires and due to current increase of highway driving, the problem just occurred. Continental told me they wouldn't do anything except discount 2 new tires for me (which Auburndale Tire had already done). Continental Tire did not back their product which I considered hazardous to myself and my family.
Kristy of Thibodaux LA (01/02/07)
On Aug.4,2006 traveling 50 mph. the passenger rear tire blew out hard causing my truck to jolt backwards. On Sept.15,2006 traveling 55 mph. my truck suddenly began to shimmy up and down then left and right hard, then the driver front tire blew out. The tires are original factory - General Tires, Ameri-Trac LT235/85R16. I submitted a claim and blown tires to Continental Tire. The results of the technical examination were impact damage.
My truck has close to $3,000.00 in damages to both front and rear as a result of these tire blowouts. (no human injury or vehicle rollover). I bought my truck brand new - ordered from factory in 2003. Iam original owner and only driver.Truck has never been in an accident or hit curbs and/or holes.
Amy of Hamburg NY (09/11/05)
We purchased a new Toyota Matrix in Aug. of 2003. After only having 16,000 miles on the car we were forced to replace all four of the tires due to how poorly worn down they were. After an inspection Continental only agreed to pay 20% of the cost to replace the damaged tires and refused my husband and I any more financial help. The company tried to denie anything being wrong with their product and blamed the poor tire condition on low air pressure. The tires were rotated at 6,000 and 13,000 miles. Air was put into the tires whenever it was needed. As a cumsumer I am very displeased with their response to our complaints. I feel Continental's solution to our problem to be unacceptable.
We are now forced to pay $428.00 for 4 new tires.
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