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Bridgestone Tires




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Peggy of Groves, TX October 6, 2009

October 2008, I purchased 4 tires for my 2005 Toyota Corolla, P19565H15. After driving a short time, I noticed a roaring sound that was so loud that it was hard to hold a conversation. I took the car to an automotive shop on two different ocassions and they couldn't find anything wrong but told me that they thought it was coming from the tires. Having just bought brand new tires I was sceptical about their diagnosis so I tolerated the noise as long as I could. Today, October 5, 2009, my dad decided that something had to be done so he brought me back to Sears to buy a different set of tires although the tires I have are nearly new looking. We decided on a different brand of the same passenger tire. My car now drives like a totally new car without any noise whatsoever. I would like to receive some credit for wasting the 494.19 on the first set of tires. They are in great shape if you would like to have them back, I am very disappointed with my Bridgestone purchase.

Courtney of Mesquite, TX September 30, 2009

I took my car in for overheating and they kept my car for almost 2 weeks. The day after I got my car back my daughter and I went to a fast food place to eat. While we were trying to leave the bumper came off of my car. I took it back and they fixed it. The next day on my way to work my car overheated on me again. I was upset considering I had just spent 1300 dollars for this problem. They took my car back and said they fixed it again. The very next day after I got it back it overheated again. They took it back and said they fixed it again.

When I got it back the last time it came out of their shop and my AC didn't work. It worked just fine when I gave them my car, which I have witnesses to. I called them and they told me to bring my car back again so I did and they gave me an 1100 dollar quote to fix the air conditioner they broke saying my air compressor and some type of dryer fan were out. I had had enough and took my car to an honest shop. They said my high right hose was punctured and it it would cost my about 400 to fix with tax. I fixed my own AC and Firestone refused to pay for the damages. PLEASE HELP!

praveen of SATARA, India September 10, 2009

this is a very sad note i have to write regarding service and quality of tyre. i drive a tyota inova vehicle and this is my first tyre change after i brought my vehicle. i changed my tyre at 64,546kms at satara that is my home town in maharashtra. after driving about 1200km i find air bubbles coming out of my tyre. i have been regularly using bridgstone tyres for my erlier toyota inova and i was really happy with the tyre, the only reason to buy tyre was the reputation but i am very sorry company has totally failed to stand to the name and brand vaule it carries.

threr is absolutelly no supporting response from your delear nor company. NOW SEEING THE CONDITION OF MY TYRE I DONT FEEL SAFE TO TRAVEL. I AM TAKING THE RISK OF MY LIFE. [Bridgestone] TYRES ARE MORE COSTLY THAN THE OTHERS BUT UR SERVICE IS ZERO. IF THERE IS ANY AUTHORITY WHO CAN HEAR MY PROBLEM TAKE BACK YOUR TYRE AND RETURN MY MONEY BACK OR I HAVE TO REPORT TO CONSUMER COURT.....THERE IS NO VALID JUSTIFICATION FROM PUNE OFFICE OR FROM DELEAR M/S VASUDEV TYRES, JAGTAP TOWER, OPP.GODOLI NAKA,SATARA-415001

SEEING THE CONDITION OF MY TYRE I DONT FEEL SAFE TO TRAVEL I AM TAKING THE RISK OF MY LIFE.I REALLY DONT KNOW WHEN THE TYRE IS GOING TO BUST

Koweta of San Bernardino, CA September 5, 2009

Plaintiff went into Firestone for a standard maintenance service check-up. Defendant gave Plaintiff a itemized check off list of what was checked and signed by one of the mechanics who worked there he gave our 1999 Camry a satisfactory, i.e. oils both basic oil and transmission oil was okay. It was not.

The next day while traveling on 210 fwy. the car just froze. We that we were getting on the freeway and still in the first lane. We were able to coast off the freeway. We immediately called A.J.'s Automotive, where we purchased the car. There tow trucks picked the car up and their mechanic told us that there was no oil in this car.

One day after inspection August 14,2009. We called the Firestone store we had the inspection done, they referred us to the Firestone Corporate office. We were given the wrong information. We called Firestone back and Jim Flint who said that he represented the Firestone and gave us the claim number 73935. But it turns out, their supervisors reviewed our case and said it had no merit.

We checked further and came across the information that Firestone was bought out by Bridgestone Tire Comany, their agent P. Gee, heard our story and give us a new claim number. No transportation. We are forced to use the local buses, then rental of car. It has put on tremendous stress and monetary defects.

stephanie of Atlantic Highlands, NJ September 2, 2009

I have a 2008 Mazda cx-7 with 22,000 miles on it. I noticed mt tires looked bald in the center of all 4 tires about 2 weeks ago. I called Mazda and then Bridgestone to ask about the balding tires which had so few miles on them.They both told me that the tires(P23560-18) were not meant to last to long since they are soft rubber.I was appalled and so upset since I have had 5 other Mazdas and never have I had to replace any tires after 22, 000 miles. No other car ever had a similar problem. Since then I had to spend 900.00 for 4 new tires. I now see so many other Mazda owners and make them aware of this horrible tread wear.I had my tires rotated and did all the right things. Can I take some legal action since it is unheard of to have tires so poorly made and most of all not safe.

John of Carencro, LA July 16, 2009

I am seeking assistance with a racial discrimination case regarding myself vs. Bridgestone/Firestone. I was employed with Bridgestone/Firestone for 17 years as a Auto Technician. In September 2003 I became aware of discrimation acts regarding time worked and job assignments. My time worked was altered (reduced) by management and jobs that were assigned to me previously were no longer being assigned to me. I have filed a compliant with EEOC where I was issued a right to sue letter under Title VII. I've seek assistance from an attorney that agreed with Bridgestone / Firestone to proceed with a dispute resolution without my knowledge. I have experienced stress, high blood pressure, anxiety, depression, loss wages which has brought financial strain to my family.

Lorraine of Farmingville, NY June 29, 2009

I have a 328i hard top convertible with Run Flat tires from Bridgestone. In the past 6 months, I have had to replace 3 tires which cost me over 1000. The dealership explained that these tires are particularly sensitive to potholes and the side wall bubbles up causing a flat. This is not considered a defect in the rubber so it is not under warranty. I am a 62 year old woman and not an aggressive driver. There is no way I am confident driving on these tires. In NY, we have many potholes due to our winters. I feel frustrated knowing that there is no compensation from the tire manufacturer. Does BMW stand behind this company? I am certain that I am not alone with this complaint. Question is what is my alternative to this problem?

Maria of Buena Park, CA June 27, 2009

I bought a 2008 Toyota Camary LE in January of same year. I never expected for the bridgetone tire that came with the new car to be worned out so soon. Only after a year the tires were already worned out at least 65%. I did not know weather they were still under the warranty so I went and bought a set of new tires of a different brand. This is a rip off... you would think by buying a brand new car tires would at least last you through 60,000 miles. I am definitely not happy about this.

Barbara of Yuba City, CA May 12, 2009

September 22, 2007 I was on my way to Los Angeles traveling south on insterstate 5 at the posted speed limit (70 mph). In an instance and without warning my left rear tire (Bridgestone Dueler 684, P245/70R16) blew out and my 2003 Isuzu Rodeo started was out of control fish tailing violently. I tried desparately to slow the vehicle down and regain control, but the Rodeo went off the roadway and as soon as it hit the gravel and grass on the side of the highway it flipped the rear of the vehicle south and catapulted the SUV in the air, over a fence, and then landed on the driver's side and rolled 1 1/2 times. Fortunately my passenger and I sustained just minor injuries, but the nightmare of this accident lives with you. Thank goodness my passenger and I were wearing our seatbelts!

The following day we went back to where the accident occured and I found pieces of my tire on the side of the road. I picked up the tire fragments and then went to the tow yard to retrieve my personal items that were in my Rodeo. That is when I first inspected the tire that blew out. It looked like it was peeled apart like a banana. The damage to my Rodeo was extensive and was totalled. I investigated the reason for the recall of the Dueler AT 693 and found that its internal failure is the same as what occured with my tire, therefore I have filed a legal complaint against Bridgestone.

Lisa of Fredonia, NY February 21, 2009

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