Complain about a product or service

Winn Dixie

Janet of College Park GA (3/7/02):
I slipped and fell in a puddle of wet, slippery cleaning substance on the floor at Winn Dixie in August 2001. In February of 2002 I was notified by letter that Sedgwick Claims Mgmt for Winn-Dixie states, "we find no liability on the part of Winn-Dixie and can make no voluntary payment to your client at this time." They claim that they forwarded my complaint to the "vendor" who was cleaning the store at the time of my fall.

There were no "caution wet floor" signs and no cleaning/mopping person at or near the site where I slipped on the solution. The attorney who was handling my case enclosed this letter from the adjuster (dated back in November, 2001) with his letter (dated February, 2002) notifying me that he was terminating Attorney/Client relationship and would "take no further action on" my behalf. Unfortunately, I was not notified of the claim denial nor atty/client termination until two weeks after I notified atty's office that I had been released from medical treatments. I was released in January, 2002.

I have $9,000.00+ medical bills dropped in my lap, and I still experience neck pain, headaches, lower back pain, ankle pain periodically (ankle was sprained in slip & fall), urinary and pelvic problems that I did not have prior to the fall. Emotionally, I was insulted on top of the injuries by the distasteful tone, and attitude of indifference demonstrated by the store manager. To date, I still have problems going into any grocery store, will delay it until its an absolute necessity and will not go by myself. I was a physically active person prior to this incident and now it seems like I will never get back to how I was.

Janet should get a better lawyer.

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