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Consumer Affairs


Is this your Business?

Winn Dixie


Consumer Complaints & Reviews

I attempted to pick up my daughters fluoride prescription on three different days. Finally on the 3rd day when it was in and available, I picked it up. I took it home, opened the bottle, and much to my surprise, the bottle contained an adult strength Levoxyl tablet. I was horrified to think of what could have happened to my 4-year old had I given her this medication. I went right back to the pharmacy and let them know their mistake. After some excuses that didn't change anything for me, they gave me a $10 gift card for use in the store. I am not sure if I ever want to step foot back in there. I was not looking for a free gift card. I need a peace of mind that you can trust your pharmacist to watch what medications are being dispensed.

I have had a bad experience with the pharmacy at Winn Dixie. I work in Alaska and my wife has to send me meds through the mail for 1 month when I am working. In April, I received my prescription and did not notice that I was going to run out, so I did without my pain medication in April for 10 days. It is really bad when you have taken this medication for 2 years and suddenly you don't have it and have no way of getting it. When this occurred, I looked at the bottle and it said on it, take 1 tablet 3 times a day. That equals 90 for 1 month. The pharmacy is blaming the doctor and I don't think that is the case for the very simple observation. The pharmacy would not print a label for the bottle, the meds are in to say take 1 a day, 3 times a day, if the doctor only prescribed 60. If I am wrong, then explain to me how that can occur.

So now, I am still in Alaska without all the meds. And they are saying that they are giving the right amount according to the doctor's prescription. I want this complaint to get to somebody in Winn Dixie that cares enough to do something about it. I have spent thousands on prescriptions for me and my wife at that pharmacy and I feel they need to own up to their mistakes and not put my wife through crap because of them. Thanks to whomever I am typing this to. I have gotten to know a few of the people that work at the pharmacy and think the world of them, but this is ridiculous to put somebody through. Some of the people have moved on and there are just a few left and it may be the turnover has hurt the quality of their service.

It's bad enough that since you redesigned your stores, your prices increased to unacceptable levels. You also decided to get more greedy and cheapen the plastic bags to such a thin wall that it tears so your food ends up on the floor as mine did today! I realize you are trying to cut costs but those bags are cheapening your image. I've been a loyal customer of yours for many years and yes, I like the new design of your stores and am always greeted by happy workers. Please upgrade your plastic bags.

My wife and I were shopping at the Winter Springs store with our 3 children - 2, 5 and 13. I went to the cosmetic section where my wife asked me to grab a couple of things for her. I had 4 or 5 items in my hands and went to get my wife's approval. Of course, out of the 4 or 5 items, she wanted 2 of them so I put 3 items back on a shelf, not the correct shelf. I took my children to the bathroom and then my family and I were followed by 2 managers for the remainder of our shopping experience. As we were checking out, the managers, a large black man and a short fat white guy, put 4 or 5 empty boxes on the checkout line and asked my wife "were those products for the empty boxes?". I explained to them that we never had any of those products. They told me I was lying in front of my wife and children. I told them that this was ridiculous and if they thought I stole something, then where were the police?

The black guy made a rude comment as I walked out of the store with my family. I am extremely mad and if my children were not with me, I would have made a big problem and called the police myself. I did not do that because the managers by following us all over the store and their accusations had my children upset enough. We have been shopping at that store for 10+ years and will never go back.

Rude Treatment: I went in to the Cahaba Heights store in Vestavia this past Sunday 3/4/12 to purchase a few items. When I went to the check out one of their lead employees (I do not know the name, but she is dark skinned) decided to bag my items. She placed the turkey I was purchasing in the bottom of the bag with everything on top. I informed her that was not OK and proceeded to replace the main item I felt was contaminated, and when I came back, I asked for the apple I was to purchase to be taken off. This person complained (it was not the cashier) and threw the apple at another register counter. I told the cashier to keep the items and walked out. I am very tired of the attitude at this store not only have I seen employees steal (I reported this to a manager), but it seems to be not stocked very well.

I was in Winn Dixie on Oakridge Dr., Albany, GA. As I was checking out an employee was hollering from the produce area to the front desk to a female employee. He said, "Special today: dogs up for adoption." He then ran across the store laughing towards the female employee. I asked the cashier who he was. He said it was Cory **. There was more loud laughing, but I did not hear what else was said. The attention was on him instead of the customers. I was not impressed and I will not shop there anymore.

One week, I purchased a pound of cooked ham from the deli, and another visit, a pound of mild cheddar cheese at $7.49 a lb. The same problem occurred, when we went to eat the items. They were not right. The ham and the cheese tasted funny. I only shop at this location, when my husband has an appointment at the VA across the street. So, I can't make a special trip back to handle the problem. It is 25 miles one way. This was the Lake City location.

I went to buy a loaf of Meriya old fashioned bread on Tuesday. There was only bread from last week but the kicker was that it was marked $2.89. I pay $2 in the local store in my neighborhood. Why such a big mark up on a staple like bread? I do not want buy a private label to save money. How many other things are marked up such as this item? I am not even comparing this item to Sam's or Walmart. You have seen me for the last time as well as my family members. I will also pass this info to all my neighbors. Thank you for allowing me to blow off some steam.

Winn Dixie Headquarters should be notified that the Winn Dixie store here in Enterprise will suffer greatly if the landlord of the shopping center where the store is located is in desperate need of a new or resurfaced parking lot. It is so worn and bumpy that you can hardly get a shopping cart across it. This is a long term problem. The only thing that has been done in years is a coating of paint to make it darker. A new Publix grocery store will be opening here soon and Winn Dixie will lose a lot of business. The management is wonderful but their hands are tied. People are friendly and helpful and I don't want to see them close.

At the Tavares, FL location, nearly every week I order fried catfish. It has in the past been very good. Now, they say they are selling Swaie as Catfish. The clerk told me it's the same. After trying the fish, my wife and I were very unhappy with the taste and texture of the fish. I was told that this was going to be the permanent switch. If it is, there will be another switch. There are other retailers that sell catfish and other food items.

My prescription of Xanex (30 counts) was short 4 pills. After just visiting my doctor and getting the refill, I had to sign forms stating I had no intent to distribute the medication, or visit multiple pharmacies, etc. The new state law makes the patient feel like a criminal. Upon explaining to Beth, that because of this, my doctor advised that I count my pills upon opening the bottle. That is when I discovered the discrepancy. Beth said they had recounted their inventory, and the numbers matched, and that they also count the scripts twice. So, when she handed me my medicines, all the pills were there.

She even asked me if anyone else could have access to them. Said she could call the doctor for an early refill. I told her that wasn't necessary, and still didn't explain the missing pills. She was neither sympathetic or apologetic. In so many words, I was called a liar. Who holds pharmacists accountable? From now on I will count the medicines in front of the pharmacist, before leaving the store. It's the patient's word against the pharmacists. I will no longer do business with Winn Dixie Pharmacy Cantonment, FL.

I've complained numerous times about the nastiness and the uncleanliness of the people who work in the deli meat, sandwich prep, and cooked dinner foods department of the Winn-Dixie store, the one located at 777 N. Market Street in Jacksonville, FL. The food handlers in the deli don't use hair nets. They use the visor type head wear, leaving their hair exposed usually in a pony-tail style. Worse yet, they very, very rarely wash their hands or use gloves in handling food items or while preparing foods or when slicing meats unless the customer requests it and they aren't at all nice about it.

They become offended if customers ask them to practice cleanliness in preparing cooked food or in handling and slicing the deli meats. They will use their hands to wipe their faces, scratch their faces, arms or chest areas, to rearrange and fix their hair, then handle food immediately afterward with no hand washing and/or gloves. Sometimes they will use gloves; but if they haven't washed their hands before handling the gloves, then putting them onto their hands without first washing their contaminated fingers and hands, there is no point in using the gloves.

Winn-Dixie is losing some of their deli customers, customers like myself, who have qualms or phobias about eating unclean food because of the employees who refuse to practice proper food-handling procedures. Consumers are becoming more health-conscious of potential food-borne contamination which could be avoided by the on-going practice of hand-washing and wearing clean plastic gloves by all personnel working in the deli. I've noticed that foods prepared in America for dogs and cats are handled more carefully than the foods that are prepared for human consumption and this is not right. Give "we" the "people" the same courtesy and protection in the foods we consume.

I live in the Galt for fifteen years. I am amazed at how this store is allowed to sell rotten (yes, spoiled) produce to the public. This store is so neglectful that it's a wonder it is still open. I always am reminded why I travel across the bridge to Publix to shop when I try to shop at Winn Dixie in the hopes that maybe your company has made some much needed changes.

Well, I couldn't buy 80% of what I needed because it was rotten. Then the fruit that I did purchase was terrible. You need a secret shopper to make sure that things are going the way they should. Sorry to say, this store should be shut down. Never have I ever seen a store so run down. I live across the street and cannot even shop at the store. You should also be aware that many people walked out without buying because of the state of the store.

I have been there for almost three years and I have had experience with Winn-Dixie for years. Every time I asked for more hours, it's always I'm not doing a good enough job. I have had one complaint, never been written up, never got suspended and have many compliments but the managers never came to tell me "good job". I have had another manager came to tell me, "my boss has told me to find something on you and he wants to fire you so any little thing you do, he is willing to fire you.

On this particular day, August 4, 2011, I was pulled to the side with another witness and I was told I asked a customer if she needed help. That she replied yes and then she asked me again and I ignored her. That was not true. I replied to Mr. Leo that I asked her and she replied no. He then replied, "That's not good enough. Even though she said no. You want more hours but you're not meeting Winn-Dixie requirements." I said, "Mr. Leo I have a witness." But he did not call the witness so that she could vouch for me and I did not think it was fair because I am a hard working cashier and I got plenty of compliments every time I work.

I am always on time and always in dress code. I address everybody with a smile on my face even when some of the managers don't even notice me as an employee and I feel that I should be treated fairly. If someone could go in there and run the cameras, they would see the personality that I have. They have customers that say I am fit to be a manager because I treat the customers and employers with the upmost respect. And I truly feel like I am not being treated the same way.

I was sent home for no reason, no notice saying I'm written up, suspended or fired. Never have I, since I have been there, that I signed a written notice, and when I went to work this morning, I was scratched off without a warning. I was prepared to work with a smile as usual on August 5, 2011. I do have witnesses that could say I am an outstanding worker but I feel like I'm being overlooked for what reason, I don't know. I would appreciate if something can be done about this situation because I love my job and I love my customers and co-workers. And they know that I am a good worker.

I have worked in different departments because as a Winn-Dixie associate, we are supposed to help others and I have done that. I have been the best employee Winn-Dixie could ask for. I have good customer service and I am well put together. I just want to be able to keep my job and move on up. I think I earned it. Thanks, Sameka

A customer overheard them saying they are not going to let me get any extra hours. I have been a great employee to Winn Dixie. I have a such great customer review such as a lot of people calling and I also have a pin to prove it . All the customers in Laplace love me, you can check it out.

Then a customer overheard them saying they want to get rid of me. I have been working for Winn Dixie since 2006 and only been getting 6hours a week. My boss, Shawn ** hasn't been doing employee of month until she heard I was going to report them. A lot of new hires have been getting more hours than I am. I think it's discrimination to the white race.

I was hurt on Oct. 27, 2007. Brass plate attached to floor had no screws, so basically I fell on the left side of body and plate flew to the other side of the store. I underwent surgery on left shoulder, which is still not fixed. They are saying that it is a bicep tendon impingement. I also saw a spine doctor, Dr. **, who stated Workers' Comp and Winn Dixie waited too long to fix. Workers' Comp denied claim and I settled with them but nothing was still done to fix neck. Now, Winn Dixie wants to settle for less than injuries that are owed back to Work Comp. Thank God I'm a vet and can have some therapy done there for free.

I lost my job due to this injury and yet to find a job because my employer wrote they let me go for medical reasons.

I was not offered (Winn-Dixie Pharmacy) the generic form of MS Contin CR 30mg, so I paid $157.00/month for 10 months when I could have paid $10/month. I have always been happy to use generics because of the huge difference in price.

Since 6/17/10 I was not told that there was a generic form of the drug MS Contin 30mg CR, and was given the branded name for 11 months. Recently I talked to my doctor because my prescriptions are so costly and was told there is a generic. The pharmacists I have talked to are saying I specifically asked for the brand name form which is a lie. My husband and I remember being flabbergasted by how much it cost. I have always been happy to take the generic drugs because of the huge savings. I feel I should be reimbursed for the money I have been overcharged. I can provide you with the receipts. A district manager I have been in touch with says they will not give me a refund. Her name is Cindy **; her phone # is **. I have been struggling to get by and it has resulted to my economic hardship. I have paid a total of approx. $1527.00 when the generic would have been just about $10 each refill.

I bought cans of fruit cocktail in pear juice concentrate. I was eating it out of the can, one night in bed in the dark, and bit into a 1x1 piece of peach shell, I could have broken my tooth or swallowed it, or gave it to a child.

I contacted Winn Dixie from the label on the can and got a letter from Roderick **. He sent me a $5.00 gift card. I called him and he asked what do I want and hung-up. I spoke to Florence at Winn Dixie and she said to call the vendor. I have had 2 cans, another one had a sliver in it I hurt a tooth and could have swallowed it. I am afraid to eat Winn Dixie Fruit anymore! I am scared, and shaking up that I can 't get anyone to listen. I would like to sue.

I have shopped at Winn Dixie since arriving here in Louisiana and did for so many years in Florida. The Winn Dixie here in Crowley, LA is a great store with really great employees. However, I do have a problem. When I used the restroom in the store, I noticed that there is always a sign that says "Wet Floor" although the sign is stating that the floor area is clean, what about the overall cleanliness of the bathroom! It is really awful. I know that there is a hard water problem here in Louisiana as well as other southern cities.

But I don't think that the restroom should look that way. It looks and appears really dirty. How can the employees feel that they have washed their hands properly with the way the bathroom is? I think they need to have this bathroom cleaned professionally once or twice a year for the hard water deposits and other materials that make the restroom appear and feel dirty. This is my only concern with Winn Dixie here in Crowley, LA.

Concern customer at Winn Dixie, Store # 0247, and my complaint state as follows: I am a frequently customer at Winn Dixie, Store # 0247, Miami, Florida. I have notice that there are not black Americans working at your store. Most of the employees are white Hispanic that believe that the store belong only to them. I feel that there is a lot of hate among the Hispanic employees, in which it shows. They really do not like black Americans.There are no black person stocking the shelves or in the meat area. It seems to me that this is their store and black people are not supposed to be working there, only the ones that they chose.

I have seen two black female as cashier today while I was passing down the aisle at your store # 0247, Miami, Florida. One of your female store employees, I believe she is a manger or acting as the manager, I'm not sure. She has a long pony tail, slim female. She started yelling loud in spinach, as I was passing by. I thought that was rude of here. I have notice her before and I really believed that she dose not like black Americans.

This particular location is literally within walking distance from my home, so obviously the location is very convenient and having to shop elsewhere is what I must now do. I am in the store 3-4 times per week to buy groceries, fill prescriptions, and to Western Union. I utilize their services quite a bit. From here on out, however, I will drive the 5 miles to the next closest grocer.

I went in last weekend to pickup something quick from the deli and I was on my cell phone while waiting. I was approached by an employee, whom I didn't get the name of (I was in a state of shock) and let it slip my mind. Anyway, the first words out of her mouth were, "Are you married? If not, do you have a girlfriend?" I must've stuttered because I couldn't believe I was being asked this. I looked around to see if she had been put up to this from a friend as a joke.

However, she had not.

I must've answered because the next thing she said was, "See that lady in the back of the bakery over there? She said she doesn't what happens to her every time she sees you, but she melts when you walk in and she really wants to hook up with you." Still in disbelief, I grabbed my purchase, and rattled off what I believed was a bogus phone number and got out of there as quickly as possible. I am in a long-term relationship and soon to marry. I suppose I could've been flattered, but I felt violated, harassed, and downright embarrassed. If there were legal action I could take against Winn Dixie stores for this harassment, I would do so immediately; unfortunately I am not sure that there is.

I hope I am not alone in this, not ever wanting to step foot back in that store. I would be terribly uncomfortable in doing so and don't feel that I should have been put in that situation by any store employee at any type of business.

August 10, 2010, I was grocery shopping and I purchased a lemon pepper chicken between 3 and 4 pm. When I got home I did not feel like eating it and put it in the fridge. Today on the 11th, I put a leg in the microwave to eat it with lunch. I look one bite and had to spit it out. The taste was horrible and I threw up—it was so bad. For the last hour I have still been feeling sick. I don't know if I should go to the hospital for a check up. I do not have insurance or a job to afford going to see a doctor.

While shopping I removed a bottle of Check cola from the shelf. I didn't realize its label glue was stuck to the bottle next to it. The bottle next to the one I had selected fell on the floor and exploded, spraying me and everyone in the isle with coke. I was covered in coke; the entire isle was sprayed including spraying both me and my mom 10 feet away in the face with coke and another customer further down the aisle. Trying to walk away from the coke I almost fell. The label glue was the cause and Check cola needs to investigate this defect before someone gets seriously hurt.

I entered this store in hopes of purchasing groceries. Obviously, it is for this purpose alone I visited this location instead of Walmart in D'iberville, which is 10 miles. On the afternoon of June 10, I spoke to four different people in this store within a half hour. The first gentleman was very nice. I think his name was Dallas. He understood my concerns and got me in touch with customer service.

After talking to a girl who couldn't be older than 18, I waited for a half hour until another person walked by and introduced his self. This man is Darren **, the store director or something. First off, as I was speaking, he cut me off before I even finished my sentence. The man was arrogant; he was talking to me like a child and had no concern for anything I was talking about.

This entire situation is over guess what? Their weekly ad and the store not correctly labeling the items. His argument was that there were misprints; the ad wasn't clear, and someone in the store tagged it wrong. And they were responsible, whom I am sure he'll attempt to take it out on later. No, the ad was very clear, and the items were tagged right!

While I'm talking to him he walked away from me into his office and simply did so by saying, "Excuse me. I'll get back to you in a minute." And went into this hole in the wall office for almost 30 minutes.

I watched my watch, and he took twenty-eight minutes. And I stood there, because I was going to give him a piece of my mind. Even the customer service girls were wondering what was going on. He finally came back out and noticed I am still standing there. He told me he forgot I was out there. Look, I'm a very large man. It's impossible to forget me or anything, I have to say. Then he proceeded to practically argue with me that it's not his fault. I never accused him of anything.

This man should be terminated or placed in a management class all over again. He has no idea how to talk to anyone. Another gentleman named Doug (I think he's some kind of director or something as well) assisted me, fixed it when I was ready to check out, and made it right. Darren is probably the worst store manager I have ever seen! Fraud, fraud, fraud.

On Tuesday night, 6.22.10, while shopping at this Winn Dixie particularly for the Powerade sale deal in which they were out of. (buy 10 get 5 free) After completing my shopping, I went to the customer service desk. I had to wait at least 5 minutes before anyone came to help me. While shopping, I saw that the store was in complete disarray because they were preparing to do the floors that night. I had no problem with the disarray but with the attitude I was met with when someone (Sean) finally came to assist me. Apparently, I interrupted whatever he was doing. I asked for a rain check for 20 Powerades. Of course that would be 10 free ones. Note there was no limit in the sale ads for purchase amount. It read buy 10 Powerade for $10 and get 5 free!

I hav e3 teenage boys at my house (6'3" - 6'6" 185lbs - 300lbs) big boys who work out every day and drink gallons of Gatorade, Powerade and juice all day long. So of course, I wanted more than the 1 deal. Sean refused to give me more than the 1 deal rain check and stated it was his right to limit this deal to 1 per customer and walked off. So I asked another customer to help me out. Sean (manager?) refused to come back to the customer service desk. Instead Andrew (manager) came with just as much attitude as Sean and threatened to refuse to give the other customer a rain check if they gave it to me. I couldn't understand what was the big deal over a rain check. If they had the product I needed, I could have purchased (as I've done in the past) what I needed. Management's attitude was unsolicited, uncalled for and definitely unprofessional! I do intend to contact their corporate office.

I wanted to see if it helped me to identify who committed fraud with my bank card, approved this store while being stolen.

All Winn-Dixie stores now has begun to scan personal driver's licenses when purchasing any alcoholic beverages.This is a new company policy according to the head manager at the Colonial location downtown Orlando FL. This to me is clearly an infringement on my rights. After all, doesn't the police department only have the right to do that? Winn-Dixie is now in the business of collecting information from their customers rather than selling groceries. Beware all who fall prey.

I was in the store this afternoon and got treated with disrespect. The employee in the deli department finally takes my order after gossiping with another co-worker; she sees I'm at the counter and roles her eyes. Then says with an attitude, "What do you want?" Then as I'm trying to tell her what I want she keeps huffin and puffin impatiently, like she has better things to do than serve me. I mean that is her job, right? To serve customers? I just moved to the area a month ago and I hate to shop elsewhere since this grocery store is close to my apartment. I have never encountered such lack of respect from a grocery store worker.

The issue is with your Middleburg store. My son works there and was basically denied a promotion from front counter to stock. The person given the position has 2 days with your company. What kind of management do you run here. He was coming in to perform the job as stocking shelves etc. etc. and was told the position would be his. Your store flat out ignored him. I want this to be known if it's not corrected by Friday I will make it a point to discuss this on my radio show which is broadcasted every Sunday to 1000s of listeners. I will mention the store and mention the reason I feel he was turned down. I won't let this go away. Very unprofessional attitude towards a young man who has worked there 9 months compared to a new person of only 2 days. Don't ignore me it will cost you, I can assure you of this.

I feel that Winn Dixxie is false advertising. Below is the email I sent them and their response.

"I have been ripped off my fuel perks. I received 14.9 gallons last month and 18 gallons this month. Both times I asked for 20 gallons. I went inside and talked to the attendant at the Shell, and she told me there was nothing she can do. I frequently shop at Winn Dixxie and I have called and shared this problem with them and they tell me there is nothing they can do. This is really bothers me to the point I do not even want to shop at Winn Dixxie. With as much money as I spend in there, I should receive what is rightfully mine. I feel this gas perk is a scam. Is there anyone who can help me? This is my final try."

"Thank you for contacting us with your inquiry. The Fuel perks! program is set up for one-time redemption for up to 20 gallons. If your vehicle does not hold 20 gallons, then you would not be entitled to redeem again for the remainder of the 20 gallons. Also, the program is not set up for customers to redeem on multiple transactions such as filling up your vehicle then putting the remainder in a gas can or another vehicle. Any pause in pumping for such a transaction will cause the pump to shut off. We apologize for any inconvenience this may have caused you. We are sorry to hear that you are considering not returning to Winn-Dixie because of this matter and we hope that in the near future, we can earn the privilege of serving your supermarket shopping needs. We hope to see you again in our stores. Thank you for shopping at Winn-Dixie."

Nowhere in their advertising does it say it has to be used in a vehicle. It says valid for a fill up up to 20 gallons. If I walk in the Shell and tell them I want 20 gallons, I should receive 20 gallons. It doesn't matter what I am putting it in. I rightfully earned a discount up to 20 gallons which is what I would like to use.

Last week I went into the store to cash a pay check, but, the woman told me that they couldn't cash it because it was hand written and signed. It is from a school in Jacksonville that I work for, but they have the head office in Orlando. Then, today, 12-11-2009 I tried to cash a pay check from my SECOND job, and they wouldn't cash that either because it isn't a local business!!!! Come on!!!Nurse On Call, Inc. has almost 30 offices throughout Fl....too bad for me that I have to travel to Jacksonville for work. So, I guess my $ isn't good enough for you people. Well guess what? I will NEVER step into a Winn Dixie store ever again!!! You just lost 2 customers.

My complaint is that the front of the store is so dirty, really needs a power wash and more, itmes that are out of date. The clerks are so young and just do not have a clue as to how to treat customers, work instead of customers having to hear about what time they get off, what they did last night and how to clear up their complections. I hate to sound like an old fuddy duddy but I have choices and I will be going to [their] store only in an emergency, otherwise I will giving my business to Publix.

I responded to an ad for Winn-Dixie $250 that required you to complete the full offers. These offers included responding to 6 different offers in silver, gold and platinum. After doing so, each offer had its own set of "trial offer" guidelines, that were pretty straightforward. The problem came with Consumer Incentive Promotions when I actually completed the offers and tried to end the process and receive a confirmation. After several attempts to end, I left an e-mail and voice mail and called them the day after. On the following day, I spoke with Rene and told her of my dilemma. She told me the process was to keep the programs for a minimum of 60 days with the cancellation of no more than 2 offers.

At the end of that period, proofs of purchase had to be supplied before any gifts could be issued. I told her that you could end up exceeding the amount of the gift offer and that it was not explained in the offer in the beginning. Rene said it's all depending on what offers you choose to participate in. The truth is, this seemingly simple offer was very time-consuming and in the end, bogus. My immediate concern is that I must now contact all these sub-vendors that attached themselves to this original offers page. Each one having a different set of criteria. Please let the consuming public know there is a real threat to their bank account and privacy. Because of a lack of disclosure and integrity, if I can possibly save the innocent or naive any wasted time and/or money, I believe my expensive lesson will have some redemptive features.

I went to Winn Dixie as I have for 15 years last week and left my wallet on the counter. As soon as I got home, I realized it and called the store and they said yes, they found it and would put it in the locked office. I went to the store early the next morning to pick it up and someone had stolen $100, all my money out of it. Several complaints later, they did nothing and could care less. They will never ever get my business again and I will tell everyone I know in Zachary about my experience.

I purchased Sugar Free ice cream on 4 separate occasions. I had to return it to the store every time. It was melted half way down the container. It was covered with ice and looked old. I was told on the 1st and 2Nd return it was because they were defrosting the freezers. The third time I was told It was the fault of the people who bring the ice cream to the store. The forth and last time I purchased the Edy's ice cream there I was told the same thing. I call for the manager and told him about it. He said it was the first he heard of this problem. If it is the fault of the Edy's company, then why isn't the Rouses grocery store next store having this same problem. I never get bad ice cream there. My husband parks near your store to get a ride to work. Again last week he looked at the ice cream on his way home and said it was still bad. WHAT IN THE WORLD IS THE PROBLEM???

I also purchased a bag of Winn Dixie's version of Splenda. In a Black and Yellow bag. It is supposed to contain 9.7 Oz's of the product. I had a bag of Walmart's Altern in my pantry. When I picked up both bags the Walmart bag was full and it was used a few times. The unopened Winn Dixie bag was half empty. I weighed both bags. Walmart bag was used ( remember? )it weighed 9.3ozs, the Winn Dixie bag didn't even weigh 5 ozs. I will bring it back tomorrow.{PS The man that works in the freeza department was the one who told me it was The company that brings the ice cream in that was the fault.}

i went this weekend and i bought a broom that was broken. i didnt realize it was broken till i got home. so i went back to the store and wanted to return it but she was giving me attitude and a hard time.

on saturday 03/21/09 i went to winn dixie and i paid with a 100 dollar bill but they didnt accepted saying that the bill was fake. when i am posistive that bill was real when i complaint to the manager she told me to pay with a different bill or to leave with out the food.

I have had a constant battle to perform my job to the desired title that I have struggled to reach asst deli manager for the last year my boss the manager of my department has not allowed me to perform the duties of an asst witch include ordering and doing all the things that an asst doees instead she passes it off to others in the store for them to do and Jermy estell has been told about this issue plenty of times,but the worst thing has been the fact I was dateing the sea food manager at the store for two years and that has been the worst problem and a complaint was filed with human resources about this problem and I have been scared of this man for a year and a half for the abuse and mental abuse he has conflicted on me for the last year and a half constantly being told the only reason I have a job is because of him and the store director will not allow me to transfer to another store because he does not like me this man has threating me that he will get me fired that he has all control I have had to take several leaves from my job because of mental breakdowns have had to see a doctor because of stress i

I have shopped at winn dixie sense they opened in Eufaula and have always wrote checks.I lost a check book and I had thebank to close the account and open a new one. They gave me some counter checks to use until my new ones got to me,. They would not accept my counter check. I could understand if it was some one they didn't reconize,but they check me out all the

time. So winn dixie will not be my favorite grocery store now.

my dtr. and I were there on sunday 2-15-09. I have shopped for 11 yrs at this store. When we checked out I wrote my check,. there was over 2,000.00 in the account. my dtr. took one cart out to the car when they told me they could not accept my check. Tt call customer service which is no in on sunday. I do not carry a purse so I only had my check. They went out and took the groceries from the car. I had to sit and wait until my dtr. went home to get a charge card.

I have never been so embarassed in my life. I felt like a theif. then monday when I called customer service and had to wait until they called me back they told me the store had reached their limit on checks they could cash for the week. I have never heard of such a stupid thing. I guess [they] do not care about customers. If this is [their] stupid policy [they] should tell us before we check out. Every body I talked to could care less about my embarasement. I think the least could do is explaine this stupid policy to me. I wrote to [them] on tuesday and have not got a responce.

mental anguish plus nowI have to pay interest on the charge. If i do not hear from [Winn Dixie] I will write again

My wife bought some beef backribs (buy one get one free)yesterday. We cooked them today. To our horror and disgust my 12 year old daughter bit into one of the ribs and pulled out a worm. I took it back to the supermarket. The manager did refund my money, but I was left with the feeling that there wasn't a great ammount of concern over the fact that there was a worm in the Winn Dixie brand meat. I just want to make sure that some action is taken by the company to insure the safety of the consumers.


Every time I visit and shop a this store the entire management team follow me the whole time I'm in the store making me feel very uncomfortable. I don't steal and never will. I wouldn't visit the store if I didn't have the money to do so. I have don't know if it's a racial thing or not be they need to have a reason to follow and I hate to shop and not feel comfortable shopping.

I will next time have my camera phone video taping so I can have proof of this and I would like to take this farther.

This store manager treats his employees very badly. He yells at them in front of customers. He has been over heard talking about employees to other employees calling employees names.

Mental stress of all employess involved. This is grounds for a law suit. I want this matter resolved ASP. These employees do not deserve this type of treament.

i went winn-dixie and bought my daughter a can of chef boyardee mac and cheese in the little microwave cans on 4/28/08. I put it in her lunchbox on 4/29/08 to eat for lunch at daycare. When lunchtime came they opened the can and there was mold and mildew all in the mac n cheese. The expiration date on the can is oct 05 2008.

my 3-year old daughter didnt eat lunch that day and if it wasnt as bad as it was she could have possibly consumed it.



I called in a refill on my clonidine and they filled my bottle with clonazepam. The clonazepam was for seizure not high blood prere suppos ssure. They took the bottle that they gave in the mistake and wouldnotgive it back. They are suppose to fill out a report of there mistake to the main office I feel they should be accountable for there mistakes .


I havehad TIA inthe past and I feel just because I was smart to have catch it they should go and be able to keep making the same mistakes over.



I got a prescription refill and was

given the incorrect dosage. It should have been Lisinop/HCTZ 10-12 but I got double the correct dose.


We were on a family trip to Mobile, Alabama (I am originally from Dallas, Texas). I decided to stop at Winn Dixie to purchase a Provolone cheese and a glad container since I am on low carbohydrate diet. I paid for the products with my Visa Card and upon exiting the store, I was confronted by four guys. The first guy approached me and asked me what I did with the two products. At first, I thought he was joking then suddenly I realized, they were accusing me of stealing right after he asked me what I had in my pockets.

I felt so offended and humiliated, I asked him to produce evidence or to get out of my face. Then he asked me to go back in the store. After seeing the product, he suddenly realized that he made a mistake. I asked for a refund and asked to speak with someone above him. He told me there was no harm done and no one was available. I insisted that he would give me the phone number to the corporate office. He wrote the corporate phone number on the receipt and I was asked to leave the property.

At this point, I went to the Shell Gas Station which was located right across the street to call 911. Five minutes later, two police officers showed up and I explained my side of the story. Much to my surprise, before I finished my story, one of the officers described the manager and said; The manager tends to pick on certain groups and he advised me to file a complaint with the corporate office since the incident was a civil matter.

I tried to contact the corporate office however the phone number that the manager provided was invalid. I called the information and obtained a valid number for Winn Dixie (866)946-6349 and spoke with Mathew. He filed a complaint on my behalf and advised me that someone would get in touch with me within 24hr - 48hr. I still havent received a call.

The reason, I am filling this complaint is; I was wrongfully targeted and humiliated in front of my son and the manager was so arrogant that he didnt even have the decency to apologize.



I slipped and fell in a puddle of wet,
sllippery cleaning substance on the floor in the above mentioned grocery store back in August, 2001. In February
of 2002 I was notified by letter that Sedgwick Claims Mgmt for Winn-Dixie states, we find no liability on the part of Winn-Dixie and can make no voluntary payment to your client at this time. They claim that they forwarded my complaint to the vendor who was cleaning the store at the time of my fall. There were no caution wet

floor signs and no cleaning/mopping person at or near the site where I slipped on the solution.

The attorney who was handling my case enclosed this letter from the adjuster (dated back in November, 2001) with his letter (dated

February, 2002) notifying me that he was terminating Attorney/Client relationship and would take no further action on my behalf. Unfortunately, I was not notified of the claim denial nor atty/client termination until two weeks after I notified atty's office that I had been released from medical treatments. I was released in January, 2002.

I have $9,000.00+ medical bills dropped in my lap, and I still experience neck pain, headaches, lower back pain, ankle pain periodically (ankle was sprained in slip & fall), urinary and pelvic
problems that I did not have prior to
the fall. Emotionally, I was insulted on top of the injuries by the distasteful tone, and attitude of indifference demonstrated by the store manager. To date, I still have problems going into any grocery store, will delay it until its an absolute necessity and will not go by myself.
I was a physically active person prior to this incident and now it seems like

I will never get back to how I was.

I dropped my dry cleaning off at Winn Dixie Market Place. I was told that the cleaning was actually performed by Boston Cleaners in Burlington, NC. I was fine with that. I had a family member to pick up the dry cleaning and she noticed that my black skirt had tremendously shrunk.

When I saw it I was very upset. The black skirt is lined and the lining was hanging out about 6 inches longer than the skirt. I am almost 6 feet tall and this skirt now looks like a knee length skirt. The waist line has shrunk as well and the lining underneath was split somehow all the way to the waist line where the split in the skirt was. It was never all the way up I assure you. The skirt is clearly stated on the label made of acrylic and polyester with a polyester lining and clearly says DRY CLEAN ONLY.

The skirt has been cleaned numerous times before. I found out that the skirt actually was sent to a cleaners in Durham, Scott and Roberts, I spoke with one of the owners, who was very rude and argumentative. He was loud and throwing out several accusations. I was so angry with the way I was treated.

He said that he would not pay for it until he had it sent out to some place in Maryland to find out why the material did that. I told him that I did not care what was said about why it shrunk, it is now ruined and the ticket plainly states DRY CLEAN ONLY. Presently, I am awaiting antoher phone call from someone else. He practically hung up on me.


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