Wegmans

I certainly don't have an "angry" complaint but I can't find another place to let you know that I think there is something very wrong with the quantities listed in the brochure for Cooking Greens-4 easy steps. Way too much water so I cut that down to 1 cup. Garlic is huge amount (6 cloves) for 1 package of greens and the salt (1 tbsp) was ridiculous. Unfortunately, I used 4 cloves of garlic and 2 tsp. of salt and it was so salty it was inedible. It looked great in the store when they were cooking it but I was in a hurry so I didn't taste it. I'm always on the lookout for different veggies this time of year but was very disappointed in this one.

Wegmans is very unprofessional. During the hustle of Christmas week, I made the mistake of shopping at this store. After eight hours of day's work I went grocery shopping picked up a few things, ordered a large sub and Chinese food from the walkery. Every cashier line was open and crowded so we made our way over to the pizzaria to cash out. While there waiting I began a phone call that lasted til I was at the register. Being absent minded I forgot about the Chinese food in the bottom basket and the cashier has not said anything about it either. Not realizing it I walked out of the store with the food, soon after security was yelling at me and having my boyfriend and I come back into the store.

Once I was in the security office I was being told I'm going to be arrested. I still had 70 dollars on me that day and was more than willing to pay for the Chinese food. The male security guard began swearing at me in front of another female employee who became teary eyed. He kept calling me a "lying *****" and using words like "****". Even under the circumstances where I found the male security guard's language to be very unprofessional, I was being cooperative and compliant. The only time he stopped speaking like that was when I pulled my cell phone out and began recording the conversation.

After being arrested and publicly humiliated in front of other customers, I was told my groceries could be picked up by my boyfriend but the security guard gave him a hard time about it even though there was a receipt for the groceries in the bag. Regardless to say I am upset this has happened and disappointed in the way the matter was handled. But just like a former Wegmans employee told me before, I'm just a quota.

My daughter's life hung in extreme danger for about half hour while preparing broccoli and eating it at the same time. There was a live Black Widow spider in the head of broccoli purchased from Wegman's store, corner Dick rd./George Urban blvd. Cheektowaga, NY 14225. Handed over (live) to above named doctor Friday, Nov.5,2010. My daughter Audrey contacted Wegman's Consumer Affairs earlier in the day concerning the situation. The representative offered to send her some store coupons! Needless to say, I was extremely offended. There is nothing left for you to do except install damage control. Need I contact the news. Contact me.

I purchased a loaf of giant white bread at Wegmans. When I opened the bread, there was bugs on the bread! I was so disgusted. I immediately contacted Wegmans on the Contact Us webpage. I received a response from Mary Joan from Wegmans's Consumer Affairs. Her response back to me was very generic and unconcerned. I was amazed and will never be shopping at any Wegmans ever again!

I teach food safety, and whoever is teaching the baggers to bag food, should be taught how to do it properly themselves. I just unpacked my bag, to find leaking chicken in with vegetables, cold cuts, canned goods, etc. The food goes down a belt at the cash register and although I carefully load it onto the cart the way I would like it to be packed, it doesn't seem to matter to the teenaged cashier.

Pounds of bananas smashed into delicate boxes of blueberries, bottles of alcohol and peroxide put in with freshly baked bread in plastic with holes in it. I did not notice this in the store, as they were already in bags by the time I made my way to the front where the cashier had already finished ringing up my items. Am I upset? Yes, because food is expensive and I am risking an already compromised immune system by taking a chance with improperly packed groceries. I did go to the front counter to let them know, and they were clueless, saying they could only let the manager know about it.

I went to Wegmans in Brockport NY to buy 4 pounds of pork butt because I was making Italian sausage. It was wrapped in an eight pound package. The kid working said, he'd cut it in half and grind it for me. 3 minutes later, over speaker they called me back to meat department. Apparently, the boy told another worker about cutting it in half.

She told me instead of 1.29 a pound I had to pay 1.99 a pound because they had to reduce the package. I asked why 70 cents a pound more. Why can't you sell the other 4 pounds left the same way. She said that's store policy. I talked to a meat manager on Friday, April 16th and he said that's store policy and if I was dissatisfied, call consumer affairs. I just think this is ridiculous to charge that price. My question is what are they going to do with the 4 pounds left. I bet not throw it away.

I found a dead fly in a can of Wegman's Tuna. I called Wegmans Consumer Affairs today to explain the problem thinking they would apologize and perhaps reimburse us for time & trouble. I was made to feel like I was wasting their time because I did NOT keep the can (just the label), nor did I keep the FLY...(honest)! I was told the fly could be valuable for microscopic analysis (My pictures were useless too). They claimed they could not ascertain any valuable information from the label I saved, then quickly asked for my address. When I asked WHY they said they were going to send me a letter. I said I didn't need a letter, I was told there was nothing else they could do. When I said, well you could at the very least give me your manager, I was told none was available. When I said, stop acting like an "ass" and give me your manager, I was hung-up on.

I called back and talked to Debbie, also in Consumer Affairs. I asked to speak with Miss Burris, the head of consumer affairs. She was in a meeting. I asked for the supervisor, and was told "she" also was in a meeting. When I asked if the supervisor was in the same meeting as Miss Burris, I received silence. I waited, received a sigh. When I said, "boy you people aren't very friendly are you, I was told they were number one in customer service. When I asked by "whom", she said consumer reports. Then I was disconnected.

Later I learned consumer reports did not rate customer service, but only overall store cleanliness, and in-store service in general. Wegmans scored in the Top with Raley's, Trader Joes, Publix (chains).

All of these grocery stores are selling professional hair care products.

I am a hair stylist in Rochester, NY and because this grocery store chain is selling professional hair care products, I have seen a dramatic decrease in the sales of my professional hair care products. Wegmans is a grocery store, why do they have to sell professional hair care products and aide in putting the small business person out of business or decrease our income. Also, this is diversion which is illegal.

There is and has been a delinquent account on MY credit report since 2005 that is not mine and never has been. Equifax is currently disputing this AGAIN, and I am having ANOTHER credit report ran which is going to cost me money yet again. Terry at Wegmans told me that there was nothing I could do and nothing she WOULD do and when I asked her if I should hire a lawyer, she said that was a good idea. She was extremely patronizing and rude.

I am in Customer Service and as a representetive of this field and a consumer, I am highly embarrassed and shocked at the level of service and knowledge as a whole on Wegmans (mostly Terry) behalf. All I asked them to do was compare our SS#'s which should prove that there was a problem and to get back to me. She refused and said that there is no account under that woman.

I have lost numerous hours of wages fighting this and a relocation to Arizona (for my current company) is riding on this. I have been turned down for housing due to this and I have nothing more than a truck loan, I make well over 65,000 a year and this is and has been stopping me in my tracks for over three years. I could have quite possibly lost my promotion over this had I not acquired such an understanding manager. However, I am not so understanding at this point. I am seeking legal advice and action immediately.

Wegmans is pretty much a staple of the community in Rochester NY as well as other states and cities. I am sure that the community would be very interested in knowing that a long time (since the life of Wegmans was founded) customer and supporter was treated so very poorly as well as financially hindered by the company's actions or lack there of. Thank you for your time.

No one had been touching the table at the time, I had walked out on our deck when a loud, explosion sound happened. Luckly, I have 2 small children age 3 and 5 months who were not present at the time. It concerns me that this could have been a serious injury had my toddler been at the table or my baby in his seat next to the table. I feel I needed to report my incident as well. I no longer feel safe to buy a glass tabletop again because of this and have since replaced it with a wooden top.

I no longer have a patio table!