Shoprite

I shopped at Shoprite today, 2/12/12, around 3 pm. I checked out using my Shoprite Plus club card for the sales savings. I had a couple items that I wanted to ring up separate and use my savings card. The cashier was rude and said I couldn't use the card more than once in a day. I asked to speak with a manager and was told she was in a meeting. She brought over another cashier who said I couldn't use the card again to get the sales. I got angry and demanded to see a manager. Quickly one appeared and said she was a manager, Victoria **. She said that the store is independently owned and it is their policy. I checked the terms of agreement on the Shoprite Plus savings card and nowhere did it say that or was there any policy posted in the store for customers to see. I was treated rudely and with disrespect as well as felt humiliated in front of other customers. I would like to see some kind of action so future customers do not get treated in this manner again.

I purchased frozen Shoprite brand chicken tortellini 2 days ago. When I opened the package, I found mold on half of the tortellini. I am beyond disgusted. We could have gotten sick because of that.

I filled out several applications in the Lacey, Waretown, Bayville, and Toms River stores. I had two interviews but did not get hired. I have 11years experience in the produce department and several other departments. Every time I go shopping in these stores, I see "new people" hired in the produce department. I think I am not being hired because of my age (50 years old). I think that is unfair.

I bought a 24-pack of Scott tissue (1000 sheets per roll) and two of my rolls only had 4 sheets on it. I am highly upset due to the fact of how much I spent. Barcode number is 5400020042. I did not have enough on the roll to wipe my **.

The service at our local Shoprite is extremely poor. I had countless experiences of this at the store in Bishop Lavis. The staff at the stores need training on how to interact with the customers. Proper provision should be made for change, management should be more cooperative when dealing with customer inquiries. The principal of the customer is king should be instilled in every employee at the store. Please look into the day-to-day running of stocking up the shelves. Why should there be such a lot of big trolleys in the aisles when the shop is so busy? At the cigarette counter, they are busy sorting out the staff that are on tea/lunch with sugar, tea, milk into their cups rather than to assist customers who are in a rush. Why are there so few open when the store is so busy especially on month end and payouts between 4 & 5 in the evening? I would really like my journey to our store to be pleasant and enjoyable.

I recently went into the Inserra Shoprite in Hoboken and also at Marin Blvd in Jersey City to purchase a Shoprite gift card using my credit card (a monthly gift to my parents during these tough economic times).

I first went to Hoboken and spoke with Mr. **, the assistant manager who informed me it is the company policy that customers can only pay for gift cards with cash or debit card, not credit cards. I confirmed that yes Shoprite does accept credit cards for purchases but you cannot purchase gift cards with a credit card. It is completely acceptable for a company to mandate that they do not accept credit cards but what gives you the right to pick and choose which transactions are credit card eligible. Mr. ** just kept telling repeating to same thing to me over and over.

For the record, company policy is not a valid reason for not doing something. At a minimum give any excuse as to why it is the company policy, it makes your employees sound like mindless robots who are too afraid to challenge policies that might hinder a customer's ability to do business with your company. I explained to him that this was done for the past three months at the Marin Blvd location. He dismissed me and suggested that I go there.

I left and went to Marin Blvd in Jersey City. I spoke with Mr. **, another assistant manager as well as another company robot, he informed me of that same annoying phrase it is company policy. I demanded to speak to a regional manager and he provided me with a number to client complaints. I left even more infuriated at this ridiculous policy.

I was shocked when I went to Shoprite.com and found that I can actually purchase gift cards with a credit card. So just to recap, apparently you can go onto Shoprite's website and purchase a gift card with your credit card. However, you cannot go to your local Inserra Shoprite store. Does this make sense at all? Is this a way of getting additional fee income since they charge a processing fee of $0.99? Are they trying to nickel and dime your customers similar to the big banks?

Remember what happened to Bank of America when they attempted to impose the debit card fee, they lost customers even after reversing their decision. Learn these lessons, corporate America, we are the consumer and we have power. We have the power to choose to not do business with you and go to your competitors which drives your stock price down and can potentially drive you out of business. Remember Netflix, they lost 800,000 customers in one quarter, 3 short months! Imagine if this happened to your company it wouldn't be a very good New Year for you..

So I called the customer complaint line and insisted on speaking to the executive offices. I originally wanted to speak to the owner but I was only able to speak with Maryann in the corporate offices of Inserra Shoprite. Maryann attempted to get me an exception to the policy. An exception to the policy? Why not change your policy or simply stop allowing your customers to pay with credit cards across the board. Although if you made that decision to not accept credit cards that is a guarantee you would lose money and that would hurt your bottom line Mr. Inserra.

I explained to her that I am purchasing a Shoprite gift card that my parents will be using to purchase groceries at your store. I also mentioned to her that Shoprite is the only supermarket that has this ridiculous policy. I can walk into A&P or Pathmark and buy a gift card with my credit card.

She got back to me a day later to explain that she brought up the matter with the owner and you are not budging. Okay, Mr. Inserra, obviously you really do not need my measly $200 each month but imagine if there were thousands like me out there doing the exact same thing. Then you might reconsider your policy wouldn't you! Well, you have lost a customer and while I am only one person I figure if I tell my story to others and they in turn tell others then perhaps change would occur and you would stop trying to control the way your customers pay for products and services at your stores.

However, my Christmas wish would be that you no longer have any customers and everyone would shop at Pathmark or A&P, where they are more than happy to accept credit cards for any transactions that their customers desire. Lastly, I wish to thank you for your non-service; it speaks volumes as to how much you truly care about your customers. Happy Holidays!

On Saturday, November 5, 2011, I went shopping at Newton Shoprite. One of the items I purchased was D'artagnan chicken apple sausage. This item was reduced and sold as "manager's special". I checked the item for a sell by date but did not see one. Assuming that the sell by date was at least today, I went ahead and purchased the item. When I got it home and removed the yellow manager's special sticker I found that the product had a sell or freeze by date of 11/4/11. I only removed that sticker because after cooking the item, it did not taste fresh.

I called the store and spoke with Linda and explained what happened. Linda told me to wrap what was left of the product including the packaging and return it to the store. When I complained about having to return the cooked uneaten product, Linda transferred me to the assistant Manger Larry. Larry apologized and once again told me that I had to return the uneaten cooked product to the store and that I would receive a double refund. I feel I should have been able to just bring my receipt and the packaging with the expired date on it and be refunded my money. Larry added insult to injury by asking me to dig the unused cooked product out of the garbage and bring it back to the store. He responded as if he did not believe that I had not consumed the product in it's entirety.

Shouldn't this store be fined for selling food past it's expiration date? I realized that managers specials are not always the freshest hence, that's why they are sold as managers special, but they should not be sold pass the expiration date.

We live very close to Shoprite, Brookfield, CT and have been regular customers for the last 6.5 years. We learned a bitter lesson that when push comes to shove Shoprite is very happy to let its customers down. We had a harrowing week with no power for 6 days. We emptied our entire refrigerator but took a few unopened items to return to the store. The store manager, Pauline, was very rude, grabbed my bag, dumped it on the counter and asked me to pick up the fresh items. I felt I was treated like a charity case and it was very distasteful. Shoprite does not seem to care about the annual value of its regular customers.

I got taken on a product and I was brushed off by the manager. I have been shopping at Little Falls ShopRite for forty years. Last Sunday, I bought a slab of pork ribs for seven dollars. Then last night, I opened the package and under the ribs were two big chunks of meat, so I cooked the ribs the way I usually do. Over two hours, the ribs were fine but the two slabs of meat were so tough that me and my wife could not chew it. It's terrible. I payed for the weight of the ribs.

I brought in my receipt and talked to the woman at the courtesy counter. I explained how tough the slabs were and I was expecting to get a refund, then she said she would call the manager. When I tried to explain it to the manager, he said did I bring the meat in? I told him that we ate the ribs and it's the other meat that we tried to chew and I could not bring that in. I was expecting to get a full refund of seven dollars and what do you think he said? He told the clerk to give me a three-dollar store credit. I am very disappointed with their attitude and I'm thinking of switching stores and shop somewhere else.

On October 21st, me and my co-worker rushed into the Uniondale Shoprite on Jerusalem Ave., Uniondale, NY to pick up a few things that had been advertised in the sale circular for that week. I had in my cart two packs of paper towels, one pack of fish sticks, four small packages of Lipton soup, two small bowls of cream cheese and I had just picked up four cans of Progresso soup from a front shelf. I was waiting for my coworker so that we could head towards the cashier when I was approached by this person in a really extremely rude and arrogant manner.

He was yelling, "You are not paying for these things with coupons. You are not going to pay with coupons. You need to go to Waldbaum's with this **. I am losing money. I am losing money on each coupon that you use. I am not taking your coupon for this. Go to Waldbaum's. I will have you escorted out if you don't leave." He then said that he was the owner of Shoprite after I had to ask him who the hell he was.

I have never encountered such rudeness and beast-like behavior from a business, let alone a business owner. The manner in which he spoke to me was unbelievable. He should not be a business owner. I was verbally attacked by this man. I will be filing a case against him and his store. The store does have a coupon policy and they even have in-store coupons.

We went to Shoprite Market St, George on 20-10-2011. We didn't take a basket because it was near closing time and we were in a hurry. We bought 3 pies, 3 cold drinks, lip ice and Grandpa. While I went to get tobacco from the kiosk, my husband stood in line to pay. Because his hands were full, he put the Grandpa in his jacket's pocket and forgot to pay for it. When he realized his mistake, he immediately offered to pay. The security refused to listen to any reason and had my husband arrested! When I approached him to find out what's going on, he was insulted and rude before the other shoppers. Not only does my husband now has a criminal record, but we also had to pay an R150 fine because we couldn't let him spend the night in jail. Until now, we were regular customers at Shoprite, but now I don't think I will ever buy there again.

Shoprite practices deceptive pricing. I have started keeping a pricing binder on grocery items that I purchase. I finally have proof. Modencati Balsamic Vinegar is advertised as half price special item in this week's circular for $2.39, which is a falsehood, since I just purchased the 16.9 oz bottle for $2.99 last week. I have my receipt to prove it. How can ShopRite state it is half price legally?

The manager of the deli department is a very corrupt individual. First, when you purchase the world class ham, he will substitute it with the cheaper one and charge the customer the higher price.

Second thing he does is they have a grab and go section of cold cuts that are supposed to be sliced fresh every day. He takes the packages that were not sold during the day and has the employees repackage the item with a new date.

So when you purchase grab and go, most likely your cold cuts will be 2 or 3 days old. It will have todays date but it was from yesterday.

I went into the store and brought a phone card to add money to my phone, but the card didn't work. So I took it back to the store, wanting my money back. They told me I couldn't get my money back but had to get an even exchange. I therefore got another card and the same thing happened. The only thing that it kept saying was the card pin number was invalid and couldn't be added to my account. All I want right now and have wanted from the start is my money back. And if I still don't get my money back, I am going to put in a lawsuit against ShopRite because I feel it's a total discrimination issue going on.

I spend about $300 a week at either the Willingboro ShopRite or if I am short on time the Hainesport ShopRite. I stopped going to Hainesport because of a couple of rude staff that I had issues with when asking a simple question or two in the past. Well I made the mistake and once again went to the Hainesport store last night and spent about $96. I got home around 8:30 pm and realized that I was missing a package of Oscar Mayer Salami ($4.49). I immediately called the store and the girl said, "Sorry, no cashier turned in the package and it's not written on my clipboard so you didn't leave it here." I stated that I was not trying to scam the store and the young man checking me out was obviously new and must have given it to the next customer as it was most likely left in the bag he had started. I always package my own bags and he had started a bag but then he stopped bagging to process my payment.

After being put on hold for 15 minutes, she came back and said no and that she double checked and it was not left there, not written on her clipboard and no cashier had any items left this evening and that I was mistaken. I was so upset. It was almost $5 and I am out of work right now. I explained the cashier was new and even explained I could tell he was new because and when I asked him to put stickers on my 6 gallons of various milk and juices jugs, he just handed me a long strip of stickers (I still have the strip) to put on myself. I know that is not permitted so I surmised that he was new and would not admit to anyone forgetting to give a customer an item. She finally gasped and said, "Okay come back and you can get a package of salami."

When I got there, I was greeted by a dark haired, overweight, young woman with thick glasses about 25 or so and she told me that it was decided they were not giving me the package of salami because they did not believe me. WHAT??? I asked for a manager and after repeating, "No one found your salami. It wasn't on the clipboard," and I didn't leave it there 7 or 8 times and kept stating, "Did you not hear me?" over and over again. Treated me like a fool!!! She finally called someone on the front phone then yelled for a cashier, Ashley, a nice little cashier girl, to go get a package of salami. He told me to wait there and acted as though I was not permitted in the aisles by myself like I am a criminal. The little cashier, Ashley, the young cashier, looked confused so I offered to go with her and did at the fat girls surprise to show her where it was.

I told her the story and she thought it was ridiculous that I was being treated like a criminal when all I did was call and explain that something was left out on one of my 17 grocery bags. I bagged mostly all the bags and I remember he had reluctantly started to bag but never must handed over the last bag. The two girls that I had to deal with were horrible. First one when I called and then the second who pretty much yelled out loud that I was not getting my package. It could have been the same girl. Although, when I got to the store the overweight one stated she was standing there when I called earlier.

I will never go into that store again. Two very useless, no common sense, young women with no customer service skills at all. I spent about $1500 a month at Shop Rite stores and was treated like a criminal and made to feel embarrassed and upset. I left in tears and the overweight girl didn't even have the courtesy to apologize or say thank you. She just shoved the package across the counter and kept talking with another employee. Treated Horribly, for what??? For being a loyal customer, I was treated like a criminal. I cried for hours after this when I got home. I am in my fifties and not in good health. I will never forget how those girls made me feel. Those girls need a lesson in customer service.

On 1/1/11, my 82-year-old mother-in-law had her purse stolen in SR/Lincoln Pk. Today, I was shopping in the store and was prompted to write this email.

First of all, my mother-in-law, of course, was quite upset as would be anyone who had this happen to them. She went to service desk and police were called. I am sure you can reference this incident. I received a call from SR/Little Falls and was told they found my mother-in-law's purse at their store. Needless to say, whoever took the purse was pretty calculated. My husband took his mother to retrieve the purse and of course any cash, several Christmas gift cards and her food stamps were taken.

I was completely taken aback that a store of SR's caliber did not make any attempt to make sure A) she was okay to drive home alone, B) offered to call a family member, C) have cameras on the aisles, or D) as a gesture of good faith offer to provide any groceries she may have needed that day--one of her gift cards was actually a $75-card for SR!

Working in today's world in most lg companies, customer service is number 1 and I am appalled at the lack of it at SR/Lincoln Pk during this incident. Today as I shopped, needless to say, more aware of such unfortunate thieves, I held my purse during my shopping and felt uneasy. I would also think that a friendly reminder at the door or in a flyer that you shop at your own risk would remind all (especially the elderly) to guard their purses.

I surely hope this email gets received by the proper person and doesn't fall on deaf ears. I, for one, would appreciate knowing that the store we shop in weekly cares.

I purchased $180 worth of merchandise on 11-24-10 using my debit card. On 11-28-10, I went back to Shoprite with my receipt and $26 worth of merchandise and requested a refund. The cashier (Brittany) and the mgr Chris refused to give me my money back; they wanted to issue me a store credit Instead. There was a refund policy posted that read "with a receipt and within 30 days, you are entitled to a refund". I was humiliated and treated unfairly and was discriminated against because I'm an African American.

The next two months I went to Kearny, West Orange, East Orange, Rt46 shoprites and the same thing. I even took pictures of them following me around. I am black middle age woman and I will put SR on twitter for racial profiling we are the ones who put a check in there pockets. A few of my friends have also experienced this and we all have withdrawn from shopping at shoprite. Common black folks withdraw. We are not all thieves.

As we turned left from Route 55 in Liberty, into the Shop Rite Parking lot, a shopping card blew into the intersection (off Shop Rite property) and struck our car. It left a dent. The assistant manager filed a claim and I reported the incident to Shop Rite. A woman named Helen from the consumer affairs department called and stated that she would follow-up with the Liberty Shop Rite. I then received a call from Eugene ** from Shop Rite's insurance company stating that wind-blown carts on not covered by insurance. His number 1-800-300-6905 ext 5047. My question is what are my legal options because this answer is unacceptable.

I have been going to your store since the day it opened, love it there. I was with my young daughter last week when there was a kid smoking outside the store. He was not 25 feet away like he is supposed to be, he flicked his cigarette at my daughter. He didn't say a word. I was so disgusted. It looks very unprofessional to see all the smokers right outside the shop.

I purchased some Blue Bunny Ice Cream for $3.49 on Saturday June 19, 2010 @ 8:04 p.m. On Sunday afternoon after reading the Sunday Paper I saw that the same item was on sale for $1.99. I tried on Monday morning to get a price adjustment, however the store in Elizabeth said they were not under the same umbrella as the Linden Store. So today Saturday the 27, 2010 I went to the Linden Store and went to get the price adjusted, and they told me that the department manager had to make the decision as to whether I could get my adjustment, as I waited for the department manager to arrive, suddenly two men arrived at the courtesy desk, one white man and one black man.

I explained my situation and the black man being the store manager decided that I was just going to be out of my $1.50. He even went as far as to say that where in America do I think you can get a price adjustment for something you purchased the day before? I told him in most store you have thirty days to make your claim and /or the receipt states what your options are. I work extremely hard to buy the things to feed my family, amid the stressed economy and financial burden we are all trying to survive we need our every dollar to make ends meet. I am willing to fight for the rights of all the struggling hardworking people who are being taken advantage of. I would like to know who in leadership must I speak with to get this loop hole closed.

store 203 I had a perscription for pills for acurse bronshill. They charge me over $100. for a few pills. This was about 4 years ago. Then in 2007 I when in there to get another perscription fill, I forgot to give them my medcare card, so when they gave me my pills they asked for $113.00, I was shock, untill I remenber that they didn't have my card number. I gave them my card and was charge my co-pay but I also notice that medcare was being charged $79. What happen to all rest of the money they wanted if I did paid for it with no insurece or medcare. So I beleive that they are over charging the uninsuranced. I do not get any medication and haven't since then.

On April 2, 2010 about 8:15 am, I went into the store to purchase a few items. After I had been in the store a few minutes, I noticed that I was being followed by a police officer. I went to the check out to pay for my items with my EBT card, only to find that the software on the cash register had been changed. I wanted to receive cash from my EBT card.

When I followed the prompts, the screen asked: Is this amount correct? I entered no, because as I said I wanted cash back. After hitting no, my transaction was canceled. This process was repeated 3 times. I then asked the cashier to watch as I entered the information; however, she would not look at the screen. However, she continued to state that I was doing something wrong.

I then stated to her that I would go over to customer service and take care of the transaction. The cashier asked me not to go to customer service because they would yell at her. I went to customer service only to encounter a clerk that also uninformed of transactions in which an EBT card was used.

By the way, the cop that had been following me throughout the store followed me to the customer service desk. Eventually, a staff member who also worked at shop rite explained to the clerk at customer service that the transaction was legitimate and could now only be executed at select registers at the store. I had made a prior complaint at Shoprite; however, they did not correct the problem.

In the Shoprite circular, week of 3/7/10, there was an ad reading "Buy 1 Barbie in a mermaid tale and get 1 Birthday Barbie free." Not only does it say Birthday Barbie, there is a picture of Birthday Barbie in the box. I went to SR and they offered me the DVD and a $3 Barbie. I contacted customer service and they said to go to Chews Landing SR for they had the right offer. They did not, just the DVD with the $3 Barbie. I contacted them again and I was told the photographer who did the ad only had the picture of the Birthday Barbie, so that is what he used. But the words Birthday Barbie were still written in the buy 1 get 1 offer. I think a store with their reputation should not have let that ad print. I feel I am entitled to the DVD and Birthday Barbie which is a $30 value.

On December 14, 2009, I went to Shop Rite and bought groceries. I wrote a check for $55.72, and like others on here, it was declined 2 times. The girl never offered me any explanation, so humiliated, I used my debit card to pay for my purchase. The next morning I called my bank, everything on their end was great, so I called the grocery store back again.

They then gave me a number to call, which I did and the automated response told me that there was no negative check writing on my account, just that my check did not meet their check acceptance model. Furious, I called the store back and told her what was said, she then called Certegy and they told her I had to call because of a code #2 and set the account up.

I called Certegy and was told that it was just the process they were following for the store that night, that my check fit the pattern of fraud and so to protect the store, they declined my check. They apologized over and over and said that it wasn't my check, it was just the computer system and the way it read checks. I told the rep at Certegy to tell all the people in the store that were standing there that....yeah right! The rep also told me this....Certegy can decline or accept your check whenever the computer ran it depending on what model they were running at that time, that declining your check was not always in regard to bad checks, that it had to do with the "pattern".

My feeling is this, from here on out, when I write a check and it is declined, I will simply tell the manager of the store that due to Certegy declining my check without sufficient reason, I don't need the merchandise that bad, and I will go elsewhere to purchase it. I will not again pay with other means, let the merchant figure out what is going on and what to do with the merchandise in the buggy. Maybe if enough people do that, the merchants will find another way to verify bad check writers.

Shoprite had the shrimp (cleaned and cooked) 31-40 count 2 1/2 lbs on sale with a coupon $5 off in their newspaper November 15th through Nov 21st. . The final price would be $14.95 When I was at the checkout Shoprite charged me $24.95 and used the $5 coupon. I had to pay $19.95. I knew it was wrong. When I went to Shoprite's customer services there was a lady and Ryan. Ryan shows the lady the receipt and the lady says OH! she picked up the wrong bag and I told them "No". This was given to me by your person in the fish department. In fact he was putting more bags on the shelf and said this was it. So the lady whispers again to Ryan just give her the $5. I got my $5 but Ryan was wrong and I told Ryan that I am going to report him and he said "Go Ahead". They were not pleasant.

On March 20,2009, I had a prescription filled at the Shoprite of Byram pharmacy. After I did my shopping for grocies there, I then picked up my subscription. After I left the store I counted them and I was suppose to get 60 pills, and I counted 58. I then called the store pharmacy and told them what happened, I was in formed the pharmacist was away from the desk at this point and she would call me back. About a half hour later she called me back and started to tell me she counted her inventory and was correct on there end, and that my presciption was counted by the machine, another person, and then by herself, and I received 60 pills.

I then told her I counted them three times and I keep coming up with 58 pills. She basicly said I was wrong so I asked to speak to a manager. After several minutes on hold, the store manager gets on, I then start to tell her who I am and what happens, And she starts telling me the same as the pharmacist that my pills were counted 3 times and that I recieved 60 pills, and she added that I had 60 pills when I walked out there doors and what happened after I left the store was my problem.I know this is a he said, she said situation, and I should have counted them in the store, I just want what happened to me out there, cause if I was shorted 2 pills how many other peaple are being shorted? I also wrote an E-mail to Shoprites head quarters on March 23,2009 and still have not heard from them. Thanks

I have been a valued shopper for numerous years at shoprite and I noticed that when African Americans enter this store pretaining to myself and children staff members are always constantly following and watching us like we are thieves. I am baffled on around or about 11/15/08,I was shopping and paid for all my iteams when shoprite mystery shopper follwed me to the front of the store watching and following me and squated down to see if i stole something. Mystery shopper then screamed out very loudly in front of everyone it is nothing". I then informed mystery shopper that i would never steal anything I have been a vauled customer for many years. I am a single parent who travels very far for bargains to meet my budget. I feel no one has the right to be followed and embarrassed infront of anyone it really hurt me dearly.

Is there anything that can be done about supermarkets not accepting online coupons?

On 12/05/08 approx. 20:05:27 I purchased Chitterlings for 15.99$. I was told the reason I had to pay a higher price other than the usual 7.99 or 5.99 which I had previously in the past is because they were already cleaned. Which was not the case I bought a 10 lbs. bucket which when I finished cleaning I had 3 lbs.of chitterling approx. 5lbs of garbage and the rest was water. I've also tried to contact the company Sioux pork products and am waiting for a responce. If you you need I will save the contents of the bucket and would glad to show you.

On October 30, 2008 at approx. 5:45 p.m my husband went to Shoprite of Woodbridge to purchase my birthday cake and a few small items. He wanted to write a check and receive the maximum cash back amount of $30.00. The total purchase would have came to $50.59 including the overage of $30.00. My husband didn't have his price plus card and went to the Courtesy counter and asked to be looked up by our phone number. The customer service representative then told him he was not on my price plus account and he could not write the check. My husband has written checks in this store on more than one occasion and I added my husband on this price plus account many years ago.

He then told them "both of our names is on the check, the check has our old address but it matches the price plus account address in the system because we probably never updated (we only moved a year ago) and my drivers license shows my current address". He was refused and was advised to fill out his own price plus card. He did what he was told. After filling out his price plus forms they then told him "you still can't write a check because your now considered new" which was incident number 1. He then asked why would you tell me to do this if it defeats the purpose. Their reply was, the only way you will be able to write a check today is if your wife add you on to her price plus account. He left, by then it was 6:15 because he had to get my daughter from daycare.

He immediately came to me about the issue he encountered and I couldn't believe how they were treating him. Especially when 1. he has written checks there on more than one occasion 2. he was only purchasing $20.59 worth of merchandise and $30 over which is the service the company offers and 3. his name is on the check and the address on the checks matches theirs in the system. I then told him we're going back to shoprite and I will settle this. I went back to shoprite with my husband and asked what seems to be the issue, they were even nastier to me than they were to him. Once I realized I wasn't getting anywhere I added him on once again to the price plus account, as I was told. I was then told now you can write your check. By this time they had put the little odds and ends back. We had to re-surface the store again and collect our items as the puppets they made us that night.

Once we got our items I went to check out and the cashier said your price plus account has been flagged you cannot write a check either, I argued and she contacted her supervisor and they said NO!. I then questioned WHY! because you added your husband on now your considered new even though you've been a customer for many years and never bounced any checks with us but that's just how it is. The cashier voided the transaction as we walked over to the courtesy desk once again. We asked for the supervisor the same woman came out shrugged her shoulders and said OH WELL YOU JUST CAN'T WRITE YOUR CHECK!

I then asked for someone higher than her because she rudely advised me after all this time she is not a supervisor and she will get me the real supervisor. The gentleman came out I explained the situation to him and all he could say is I'll just ok the check follow me, with no explaination as to why we were being denied. Well low and behold just that quick they scattered our stuff to make us go and get them again like puppets. The manager began looking for our stuff looking embarrassed but still not saying anything.

We waited on the line with the manager once again. The items he had was not the total items matching the check that I wrote but his associates was not trying to help him, still giving us attitude and was still not cooperating with us. He then raked our stuff with his arm not apologizing and said "I'm tired of playing games all the stuff is free" Still not taking my check and because he never spoke to us directly or apologized we took it as he said it as if we were playing the games. Well now my husband couldn't take anymore and threw the bag and told them to keep their @#% because we're not your charity case and we didn't come there to get free we wanted to write a check and have the same check writing privileges as everybody else.

My husband was totally wrong in the end for losing his composure but we were humiliated, embarrassed, played with as if we were toys and profiled for 3 hours and still didn't accomplish anything. On October 31, 2008 I contacted Shoprite to file a complaint and was told I had check writing capabilities since September of 2001 and my husband has been listed since then and she will have someone contact me asap and they will find out all that was working last night. I didn't leave the store until approx. 19:40.