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Consumer Affairs


Pathmark


Consumer Complaints & Reviews

My wife and I went to Pathmark and I was threatened by one of their employees who was drunk. On Saturday, January 22, 2012 at approximately 3 pm, we entered Pathmark located at Chelten and Wayne avenue. Philadelphia, PA 19144. Once in the store, I was walking about 12 feet ahead of my wife to a particular area to select items for purchase. She called ahead to me in a low voice, Gary. I looked back to her and a male passing by me dressed in a Pathmark shirt turned and addressed my wife in an aggressive tone saying, "If you have a problem with me tell it to me." I said to him, "Hold it! She is my wife." His anger was then directed to me.

We were still walking so I thought nothing more of the encounter. The man dressed in the Pathmark shirt stopped outside the manager's office to clock out, then turned to us again. This time he was acting in a manner as if he wanted to fight. My wife quickly got between us. I was in a state of confusion, because I didn't see a problem. His advancements continued. He was trying to close the distance between us. Almost up in my face, I turned and went directly to the manager's office. He quickly followed, with my wife acting as a buffer staying between us.

By this time, I noticed what seemed to be an audience of many people watching particularly one young man who took it upon himself to come closer to get more information. He seemed ready to react as if in that moment somehow I became his personal leader or mentor. I opened the door to the manager's office and quickly informed the manager about the ongoing problem. At first, the manager's response was odd. My wife stated to the manager in a firm tone, "The employee is drunk." The employee hearing what she said, quickly left the scene. I stated my complaint. I was very agitated and needed to recollect myself and left the store.

I left the store and returned alone; it was about fifteen minutes later. I went directly to the manager's office and restated my complaint to the manager. A security staff member was in the room. He said the aggressive male was caught on surveillance. He also stated, "The aggressive male went to his truck before the event, stayed in his truck for about fifteen minutes and returned to the store. I noticed the complainant and his wife entering the parking lot and store." Essentially, the whole event was captured on surveillance. The manager apologized and assured me that the situation would be reported and that he would be calling me.

I feel compelled to pursue the rectification of this incident in light of the many senseless and brutal beatings seen on the news. I'm reminded of that young man in the store who seemed to get ready to react depending upon my behavior and character choices in that moment; things could have gone in a very different direction. I can even recall noticing the offender appeared to be no older than 25 yrs old as I looked at him, still drinking while sitting in his truck parked in front of the doors to the market. How foolish! What a travesty facing and representing many of the youth today and what a danger to us all. It is incumbent upon all of us to realize our position as reluctant mentors and leaders in society and use these opportunities as teachable moments to impart good character choices to unspoken audiences everywhere.

I spent $150 to qualify for a free turkey. The coupon issued states that the offer expires on 12/31/2011. As a customer I reserve the right to procrastinate and come in on 12/29 and expect turkeys to be in stock for me to get a free one. I was told at customer service that the Turkeys were sold out and there would be none back in before 12/31. They offered ham that is 1/2 the price of a 20 lb frozen turkey and I was told to try my luck at other Pathmarks but he knew for a fact none of them had anymore. It sounds mighty suspicious that all the Pathmarks in the area don't have any Shady Brook Farm Turkeys. I would hope someone at Pathmark who cares will read this and ask that all PAC members who qualify for the turkey to have that offer extended till these turkeys come back in stock.

I am eligible to receive a free turkey because of the amount of money I spent on grocery. The free turkey coupon attached to my receipt expires on December 31, 2011. Every time I purchase grocery from the store, I verified with different managers the expiration date to pick up the free turkey. I was led to believe that I have up until December 31st each time. I recently had a transplant and couldn't pick up anything heavy. I wanted to make sure I had enough time to get a relative to accompany me to get the free turkey and cook it for me.

On December 20th, I went to the store to pick up the free turkey. I was told by Mr. ** that all the free turkeys are sold out as well as the free lasagne which was also offered. He said I can have a free turkey. I informed him that because of dietary restrictions, I can't eat ham. I asked if I could pay the difference and purchase the Butterball Turkeys they have available. He told me "no", he will not subtract the cost of the free turkey from the cost of the Butterball and let me pay the difference. I then asked him for a rain check until the free turkey would be delivered to the store. Mr. ** said, "No, we are not offering any rain check for the free turkey since it expires on December 31, 2011." I called Pathmark Corporate and was told the same thing.

Please help me. I spent so much money at Pathmark on groceries and earned the turkey which is stipulated on my receipt. Thanking you for any assistance you may render.

I was at the register trying to check out and my EBT family first card did not work. The store is supposed to call to get a paper voucher and they flat out refused. The manager and assistant manager stated that they don't call anybody to verify anything. The manager told me it was my problem that it is not working and they are not going to do anything to help me. This was the store located in Kinnelon, NJ and it occurred this evening of the posting. In the end, I had to leave with my kids empty handed.

Went here to pick up some items, then went to one of the lines and the cashier said she was closed, fine so I went to the next cashier right next to her. I was standing there for at least 5 minutes before she came out and also said she is close and started dancing "I'm going home" so I left my cart in line and went straight to the manager. Came back and he asked her, "Can she please cash me out? She was not happy. What ever happened to customer care do not shop here very ghetto. And she was adult around 45.

I have problems all the time with sale items not ringing up with the sale price. This particular night, I went to the "customer service" counter and spoke with Sue. She gave me such a hard time I couldn't believe it. I went and got the sale ticket and she still wouldn't give me a refund. She had such an attitude like it was a bother for her to be doing her job. Another thing, do not buy their meat that is marked Manager Special. It is bad. I found three pieces of meat that had brown, slimy marks on them. I brought it to the meat manager's attention and he immediately took them all off. It is not worth getting sick for a $2.00 off coupon.

An illegal activity pertaining to a carton of milk purchased at the respective Pathmark on Atlantic Avenue occurred on August 9th. The milk was kinetically tainted and although I do not know the party involved, I am certain it was illegal. I have had a good rapport with the store and do not wish to file a complaint against the store. I simply want to voice this issue and alert Consumer Affairs. Perhaps, you have the capability to identify the party and prevent this matter from escalating and reoccurring as a prior incident pertaining to Utica Avenue and Eastern Parkway. Thank you.

Pathmark, store #661. I purchased AC peaches and cream oatmeal. The flyer says instant oatmeal 2/$3. But not this kind, I would have to buy the variety box which has peaches and cream with it to get the sale price. The thing is it's all instant, but the peaches and cream box does not say instant, so it's not considered as such. This is a scam. How can this company get away with doing this. The boxes have the same amount of packages also.

Every time I go to Pathmark, every single time, there is always at least 1 item price dispute. I've been there before and the barcoding never works. I pick up sale priced items and then they don't ring up as the sale price, and I have to spend 10 minutes arguing with a store clerk that they should make sure that their items are priced correctly. Sometimes, I've ended up spending more money on items than I intended to, and when I've gotten home, I check my receipt and see that I was overcharged. Then, when you go back to complain, the customer service line is full of 20 or more people on line, disputing items on their receipts. Shopping here is a disaster.

I bought America's Choice chicken and it was horrible. I also bought fruit punch powder drink like a Kool-Aid same brand and my lips turned red from the coloring, I tried the low fat 2% milk and that was simply bad. America's Choice products are the worst products I have ever tasted in my life. Pathmark should stop selling this brand immediately.

They dump a whole bunch of ADs out my door yesterday. So I went to Pathmark at the Baychester Shopping Center, Bronx, NY tonight to pick up some sodas. I was told that there is limit on the soda. So I just bought the amount that they allowed. When I finished paying for my soda, there was another staff who came and point at me and yelled, "How many you planning to get? How many Pathmark cards do you have?" I told her that we came in group, we have like 10 cards. Then she start acting silly and said, "Do acting like you are smart." I was totally **. Then I asked for manager, she was laughing and waved to me, "I am the manager. Now I am gonna refuse all sales to you and ask you to leave!" When I picked up my bags, the security came to me, yelling, "Now you are forced to leave. Leave now, don't come again!"

What kind of business is this! We were there buying things, not stealing. These people are so rude and racist. Never go to Pathmark again! This isn't it, these people should be kick out from Pathmark, or Pathmark should be kick out from NYC.

On Thursday October 21st, 2010, I visited the Brooklyn Atlantic Center Pathmark about 8 p.m. As I got on line with Cashier Jamall, I noticed that he was working very quickly with the customers ahead of me. Jamall told another worker that he wanted to go home and wanted to close his register; he was told that his shift was not over. As he began to scan my food, the Manager Mr. Reggie came over to see him with new money for the cash register, so he waited for him to finish. Jamall began to pack my food very aggressively and threw my yogurts on the floor and obviously took his anger out on my food.

I asked him why he was being so aggressive with by food. I proceeded to tell him what he can do with himself and recommended to the Manager Reggie who witnessed the incident, that he be given a mental/health day or just go home. At this point, it was very clear to me that he hates his job and he was taking it out on my groceries. Reggie told Jamall to leave the cash register and Mr. Reggie completed my order. Another manager, Mr. Rich **, came over to help resolve the situation. All he did was give me $10.00 towards my next purchase. No one ever apologized for Jamall's actions and harsh words.

I asked how Jamall will be dealt with. Mr. Reggie replied that he is a union member, so all they can do is counsel him. I recommend that Jamall be reprimanded for his actions, receive further customer service training or terminated from his position. I also demand an apology from Pathmark, or I will release my story to the media. I am sure the media would love to know how a multi-million dollar business treats their customers and the repeated incidents at your store. My lawyer will be contacting you to resolve the situation in the near future. I will never shop at Pathmark again and I plan on telling my story to others in the community.

One month prior to this date, I contacted my health provider, Aetna and was informed that Pathmark, in Linden NJ, would be available to administer the flu shot. I contacted Pathmark and was informed that they will accept Aetna and will be giving out flu shots on Tuesday, October 12, 2010 from 4 p.m. to 8 p.m. My wife travelled several miles to the aforementioned Pathmark location only to be told by two nurses that they will only accept Medicaid or cash and not Aetna. The nurse was too lazy to call her office for confirmation of her own decision. Subsequently, my wife returned home without the flu shot as was stated to be available on this date.

I stopped at Pathmark in Linden, NJ to pick up a head of lettuce for dinner tonight and was absolutely disgusted. When I picked up a head of lettuce, fruit flies came flying up in my face. I looked at the lettuce and it was covered in mold. I then looked at the tomatoes that were right next to it and the same thing there were fruit flies all over the place and mold on the tomatoes. I have never seen anything like it. I immediately left the store and will never be returning. I do not understand how a large food store like this allows this to happen. It is putting the shoppers of the store in danger.

I've been shopping there for 15 years and know some of the workers there. Well, one day, this guy who is the manager of his department (it should be woman harassing department) came up to me and said, "what it the color of your panties?" I was devastated; I was more in shock and I just walked away. I didn't know what to do. I am not the kind of woman to have any confrontation in my life, so I walked away. I didn't go back there for at least a month. I told my husband and he wanted to have him arrested. I didn't want the drama so I just told him I won't go back there. So a month and a half goes by and I had to pick something up quick. So I said let me just run into Pathmark and pick it up; it's only up the road.

I go in, oh my god, I see him so I quickly turn around and he follows me and catches up to me and says again, "Where you been delicious?" I was devastated. I quickly turned around and didn't even pay for my stuff. I just left it there. I went home told my husband what had happened and he says, "that's it, I will go to the store manager and stop it once and for all." The man's name is David ** and is Hispanic. I had my husband speak to the manager, Mike who assured me that it won't ever happen again but I don't ever want to go back there unless he is gone. So we will see what Mike, the manager, does if he still going to work there? My son wants to give out flyers in front of the store to warn all the women about his behavior; we would love to see this pervert gone. Please if any one else has a similar problem in Greenvale Pathmark, please report him.

Before I begin my complaint, I hope I'm not wasting my time. I had read plenty of complaint against Pathmark employee and that noting was being done. I shop at Pathmark in mount Vernon Ny and twice I had bad experiences with a cashier and one female stock name Camile. Cashier name is Danyantie. Camile was stocking items and when she saw me, she said you have bags, I will keep my eye on you. I told Camile if you worry about my bags, have some one collected every body bag on the front when they walk in. First of all, you don't need to watch me.

As I was shopping, this employee was actually watching me. First of all, I told her I shop here all the time. If you wanted the security position, you should apply for it because you are insulting me by following me around, and accusing me. This employee cursed at me, and told me who I was to tell her what position to apply for. I ignored her. She repeated cursed me out, calling me name that I will not repeat. What upset me was that she stated discriminating me.

I told her stop discriminating because I have not done anything to offend you.

I told her said it loud so every body could hear you. Stop saying so low. Regardless if I am a ** she had no rights to discriminated against me. Called all kind of nasty names. I am being nice about this but if noting get to be done, I will take legal action because I even told the manager that was working at that time. He did not do anything about this.Time of incident was at 3;45 p.m on 2-1-2010. If I would of discriminated any customer at my job, I would of lost my job, because they let us know from the beginning that customer are always right. My Manager do not tolerate discrimination.

On August 3, 2009, I had taken my 6 year old step daughter and 9 year old step son to Pathmark of Walnutport to do some shopping. We went to the #4 self check-out at 8:15 pm. The cashier was very snappy to begin with because she had to keep fixing the register from hers, because the register was not scanning properly. This is when my 6 year old step daughter sat on the scales next to the bags. I was unaware that this was a scale and she as a 6 year old was not aware of this as well. "Gerrie" the cashier then walked over and grabbed my step daughter's left arm hard and pulled her from the scale while saying, "Don't sit on there. That's a scale kid!"

I looked at her and asked her, "Did you just do what I think you did?" She replied, "She was on the scale!" I said "Okay, we will see about that!" I paid for my order and walked over to the courtesy counter. I asked the woman running it whom I could speak with because of the incident. "Gerrie" followed me over and stood there arguing with me in front of other customers and my two step children that "I should know better and so should my kids!" I at this point needed to walk away, because she was making me quite angry. I called in the next day on August 4, 2009 and wanted to speak with a manager. There were none available that I was informed of and they took my name and number. No one ever called me back.

I called continuously for the next 3 months to get in touch with someone. I want a resolution. The first time, I spoke with "Lori". She is a manager. She understood my point and said that she would speak with Joel **, the store manager, to help resolve the situation. I never heard back from neither Lori nor Joel **! I kept calling over and over again. Eventually after about 30 calls, in November I finally got to speak with Joel **. He informed me that he would contact the complaint center and get the situation resolved. I waited for a call from them for almost 3 weeks and then finally spoke with a gentleman from their complaint department. He informed me that he was speaking with Joel and that they would come to a resolution and contact me.

I have not gotten one phone call since then! I called the week before Christmas and asked Joel what the status was. He nicely informed me that it was not in his hands but he would contact complaints again and check for any information that they may have. He informed me that he would call me back and let me know. I have called there at least 15 times or more to never get an answer or a return phone call and here it is February 1, 2010 now!

I shop at the Pathmark in Gowanus every week. I use the self scan registers and every week there is a problem. In store sale items (not in the circular) never come up at the sale price. The sale tags throughout the store are not placed below the product on sale, but on a different, more expensive item.

Today I submiited a $9.00 coupon for the pet club. The lady at the customer service credited my bill for the 9 dollars, then added $3.99 for olive loaf! What the blank is olive loaf? It did not come up on my self scan screen, but it was on my receipt.

When I went back, she quietly handed me $4, no questions asked. Nothing was said. I think that every consumer should check all their receipts because they will find costly erors. Last month I was overcharged by $11.00.

My wife and I recently visited pathmark I asked one of thier associates (Rose) were I would find some items on my list she pointed and I went on my way I still couldn't find a couple of items so I went back and asked her again out of no where she got rude and discourtious told me that if I couldn't find any of my items I get myself some glasses or have someone else do my shopping. Yes I am a senior but I can see very well thank you. All we wanted to do was buy some items for our grandkids.

I reported this incident to Head Quaters till this day I haven't been back. My wife still goes back every Sunday to buy some items before church, but if she can't find it she wont ask. Here she sees this associate everytime so I take it that nothing was done I see that the associates @ Pathmark can do as they wish and will not be reprimanded. Myself along with a few members of our congragation stopped going to Pathmark

Seen at the emergency for food poisoning. Item was not removed from shelf as instructed.

Was ordering deli cold cuts from Grace (department manager), and was treated very poorly and she actually even told me to cook dinner for once and made very rude comments about my weight and how many times I come to purchase cold cuts from the department per week

Stopped in to get some fruit - there were fruit flies swarming in multiple sections of the fruit and produce department. There was a lot of old and moldy fruit including 3 grapefruits that were completely green with fuzzy mold on over 1/2 the fruit, fuzzy oranges, wrinkled mango and brown/bruised watermelons. Completely disgusting.

Recieved a Mailer stating Pathmark NOW Doubles Manufactures cupons UP TO 99 cents. Not actually true, there is a cap of 1.00 total. Which is identical to their old policy. I assumed they were matching the Acme policy which actually does double coupons up to .99

No damages, just wanted to vent. It's misleading and deceptive. Now I know and so do you.

Pathmark is a one-stop shopping source that focuses on providing an easy, hassle-free shopping experience for our customers. This is their motto; however, last night while shopping at the 145th street location in harlem (NYC), this was certainly not demonstrated by the cashier employees, Stephanie my cashier and another employee that ill refer to as OTHER who i could not obtain a name. Cashier Stephanie made an error while processing my transaction due to her lack of attention (watching some male customers exit the store), i disputed the error with her and from that point her customer service ended..she stood there waiting for me to locate on her screen for my total amount due which i thought was just horrible service.

Another man standing on the 20 person long line (1 cashier) asked OTHER employee that was casually conversating with Stephanie if theres another line that can be opened and she responded with AND..IM ON MY BREAK with nothing but attitude. As i proceeded to bag my groceries, i was furious at the service and ranting because i have an unneccesary $20 cashback withdrawn from my account ..here comes the hot tempered OTHER employee, excuse me? I ignored her and continued bagging my groceries and she continued to ask so i finally answered excuse you? she said your talking to me so im asking you and i said i dont know you to converse with you and proceeded to bag my groceries.

Pathmark at this location has thee worst service i have ever seen in a grocery store, why are you socializing with a cashier who has a line full of customers? What she and Stephanie failed to realize is, Stephanie now has to split her attention which results in her working at a slower pace and screwing up customers transactions. The customers on line were completely furious of their careless attitudes, it was nearing 12am get me in and out of here. So my thing is, this other employee wanted to get physical judging her body movements and tone in such a manner and then as im walking out the store, OTHER and Stephanie is having loud coded conversations to provoke the situation. I WILL NEVER VISIT ANOTHER PATHMARK IN MY AREA, I WILL GO BACK TO SUPPORTING THE MORE LOCAL MOM & POP SUPERMARKETS WHERE THE NON ENGLISH SPEAKING CASHIERS HAVE MORE MANNERS THAN THE HOODLUMS THEY HIRE AT MY LOCAL PATHMARKS.

I walked past the lobster tank and was shocked. Lobsters piled high, one on top of the other. None of them could move with just enough water to keep them alive. This is a disgrace. I realize that people buy them to eat but there must be a more humane way of keeping them. I have contacted the ASPCA, the Humane Society and People for the Ethical treatment of Animals. Please respond and tell me whar can be done.

On 1/20/09 I did my usual shopping. When I checked out My total was $130.06.I gave the clerk one $100.00 dollar bill,two five dollar bills and .06 cents. I told him to put the twenty dollars on my debit/credit card. He entered $30.06 in cash and charged my card $100.00. As you don't have to sign on a debit card I didn't notice this right away. When I went back to the store 30minutes later they made him close his drawre and balance out. There was not 1 $100.00 dollar bill in his drawer.

The store manager said they would look at the video and call me on Wednesday. When they called they said they saw him put something in the $20.00 dollar slot and something in the $10.00 slot. When I asked if they could make out what the bills were he said no. And he couldn't just give me back $80.00 because he didn't think it was intentional. He said he would speek to the store manager and contact me again on Friday. No one has called and I am out $80.00.

On 01/22/2009 purchase two(2) package of perdue leg quarters chicken at 59 cents a pound and found chicken was contaminated with dry/brown blood in package with foul odor dated sell by 01/27/2009 prior to this 12/14/2008 purchase four(4) packages of oxtail meat and found a odor coming from meat while cooking meat had a odor and after tasting found meat was spoiled. Contacted chairman of Pathmark with no respond. This pathmark has contaminated meat shelves with dry blood and dirt from never being clean which is a health violation and health hazzard.

Food Poisoning,Contaminated Food, Inviolation of health inspection

I believe that with the current state of the economy in which we are outsourcing jobs, importing products that we grow here at home and the chronic health abuses in products being imported from China, it is unconscionable that Pathmark would continue to purchase and sell their apple juice concentrate from that country. We are a country of apple producers and there is no need to look outside of this country for an apparent increase in profit margins. This decision to buy apple concentrate from China may one day be the expense and possibly health of the average trusting American citizen. Please Pathmark, do the right thing.

On 12/31/2008 I went to Pathmark to purchase whole chicken advertised at $0. 59 per pound. The chicken was pre-packaged with weight of 8 pounds 11 ounces. After weighting the chicken I realised its weight was actually 4 pounds 3/4 ounces. I pointed this out to the manager Jose who corrected the weight to reflect the proper price. Again on 1/6/09 I returned again to the store to make a similar purchase and the same error occured in weight. This time the chicken was one pound less than the weight on the pre-package chicken.

Customers are being over charged. If you are not an aware consumer you will be paying a higher price weach time at the register.

I was shopping yesterday night at the pathmark located at 1245 61st street in brooklyn. i bought 4 orange juice and some other groceries. After i finished paying, i found out that i only get discount for 2 tropicana orange juice i bought. So, the cashier told me to go to return the other 2 (with original price) and buy again to get the discount price. I went to the customer service and wait for at least 15 minutes.

The person who is there is talking on the phone. She know that i'm waiting for her but she don't care. I know she is talking to her friend. After she hung up, i told her that i want to do a return on this orange juice cause i didn't get the discount price. She then say i'm too GREEDY that's why i didn't get the discount. I argue with her. This is not greedy. She say again that this is call GREEDY. She not going to do the return cause she say that she is leaving now. I ask her for her name and told her that i'll be complaning about this. She say go a head.

This really bother me a lot when she say i'm too greedy when i'm only buying 4 orange juice. This is ridiculous. Pathmark is a big supermarket. Isn't this is a supermarket that allow people to buy as many things as they want? How can she work at the customer service area with this attitude? She got to learn some manner. I'm pathmark regular customer. Hope they will appreciate me as a good customer. I did call to complain to the store manager. Hope she will take some action.

I went shopping at the Pathmark at 125th Street in Harlem and my kid picked up five 64oz Tropicana listed on an 8 by 11 sign at $1.89 with no limit. When I got to the register it was an entirely different story. I was told that I could only take two and that the rest would be wrong at the regulary price. I asked how could that be when the sign said otherwise. The supervisor lied and laughed at me. Her co supervisor threatened to [do something vulgar to me] and they went unchecked my the manager. I also went home with only two Orange Juices.

I am very upset. This seems to be an on going issue in this supermarket where the employees are extremely rude and a high premium is not placed on customer service. I contacted their headquarters and hope to receiving a phone call from them soon. I told them flat out that these two supervisors should supervise no more and they should not be placed in positions were they have to deal with customer issues since they have no clue as how to deal with customers.

They made one discrepency on their side out to be a fedearal crime. That issue could have simply been resolved by a simple overide and removal of the sign. Sadly, I have no other recourse but to shop there because it is the only place in the area. I am not going to let this slide. I wrote an email to the customer service and in addition called. I expect to take this all the way to their corporate offices.


I tried to make a purchase after receiving a rain check at the customer service desk; with a 25$ gift card. the associate at the counter tried to swipe it and it didn't work. she tried to tell me to check the balance and I informed her it was just used at walgreens in which I spent 3 dollars. I then ask her to punch the numbers in maybe something is wrong with the swipe. she then informed me at that time she wasn't authorized to do that only a manager was. okay I replied so give a manager a call.

She did to Jeff who she explained the situation to over the phone who said he couldn't help me and hung up. after my insistance he finally came out. afetr some explaining of the situation I ask him to punch the number in manualy in which he refused said he couldn't help me, and wasn't going to discuss it any more walking away. I was also ignored when I ask for his and his supervisors information. I am very upset at the unprofessional way in which this manager handled the situation. And I believe additional training in customer relations is needed.


I went to shop this morning as I do a few times a month at this store and wanted to purchase Ensure (for my medical condition). Both the flyer & aisle said $6.99 Ensure Liquid Nutritional Drinks, 48oz, 6pk, Assorted Varieties. When I went to the register, the two I was purchasing rang up $8.89 each. When I questioned the pricing, a woman came with me and checked the sign & price and said, Oh, it must be the regular ones on sale. I was trying to purchase High Calcium & High Protein. I explained to the woman that the sign said assorted varieties. She told me she agreed with me that I should receive the sale price but she couldn't make the call.

I then spoke with a Patrick who told me that it was the regular ones on sale and too bad, he couldn't give me the sale price. I told him based on the sign it was false advertising and I would contact Consumer Affairs. He told me to go ahead. I told him I was taking the sign as evidence. He told me to go ahead and take it. When I asked for his last name, he said he wasn't going to give it to me as they are instructed not to give out last names.

He asked me why and when I explained I wanted to complain to Consumer Affairs, he then said it wasn't his fault, it was the store's fault and his manager's fault. I explained that he made the call not to give me the sale price and I thought it would have been good business to give me the sale price, as I do shop here a lot. I also said he didn't even check with the manager. He said he didn't have to because he knew the manager wasn't going to give me the sale price, no matter what the sign said. He then told me there goes his manager walking by now and I should speak to him. He name is Ramone. I spoke to Ramone very briefly because it turned scary fast.

I explained why I was complaining and he also told me I could not have the sale price and he didn't care what the sign said. I told him fine, I was leaving and contacting Consumer Affairs. He said I could not take the sign with me (we are talking about a 2x4 paper sized sign) becaue it was Pathmark property. I explainted that Patrick had already given me permission to take it and I was leaving. He again told me that I was not leaving the store, tried to physically take the sign out of my hands and said he would call the cops. I told him to go ahead, put the sign in my pocketbook and stated I was leaving. When I walked towards the exit Ramone physically blocked my path (he is much bigger than me) and when I attempted to move around him, he pushed me back with his arms.

I again attempted to move around him and he again pushed me back with his arms, until I heard the man standing with him (he was wearing a white buttoned down shirt) saying what are you doing? I was very scared and wanted to get out of there as fast as possible. I told Ramone if he touched me again I would call the cops myself and I got out of there as fast as possible. They followed me out of the store and called me a b**ch. I can't believe this person is allowed to manage this store.

It wasn't about the money, it was about the point of the matter.

I was not able to purchase the sale items based on what the sign stated. If you would like a copy of the sign, please let me know. I was also very scared by the manager Ramone and could have been physically hurt if he was not stopped.


I was there May 16, 2008 and purchased several items, including Swiss Knight Cheese. That same nite one of my son was complaining of upset stomach, the next day, my other son told me the cheese tasted funny and he checked the expiration date (they usually check because of past incidents) and asked his brother if he ate the cheese and he said YES

The bloody cheese was expired three (3) months ago, I immediately called the store and asked for the manager and told him what happened, he told me if your son was sick from my cheese - you will be calling me from the hospital and I don't believe you bought the cheese from this store I got furious and told him, are you out of your mind?, I've the receipt, he said I have to see that, because I don't believe it.

How are they allowing this to happen? The Pathmark in Marlboro/Rte.9 is horrible, whenever they have a sale, WATCHOUT they are mostly expire items, twice I found dead roaches in their shopping bags, so I never never never buy bread/vegetables/meat from that store, another time I was buying cold cuts and in the process of slicing my meat, he stopped to answer his cell phone, I walked away.


I went to buy some time for my phone and after putting in the numbers the phone said to me that my prepaid service was disabled and I thought purchasing a card and putting the numbers in would take care of hie problem so what has to be done to get my service back will it cose anything?


Pathmark was running a program where for every $300 spent, you would get a free turkey. On the laminated posters in the store, it also had empire kosher turkey breasts for free with the same deal. when I went to collect my kosher turkey they had the empire kosher turkey breast crossed out with black permanent marker and only wanted to give me a few dollars off. they changed the contract after the $300 was spent. Illegal and unfair!!!!!!!!!!!!!!!!!!!!!

I told them this and they finally gave me the turkey for free but they will try this on the neext people that come in and dont know their rights


I want that unfair practice of getting you to spend money then trying to cheat people to stop. It was very deceptive and sneaky. My daughter and mom have yet to pick up their turkey and I know they will meet with the same problem


I had taken my neighbors home attendant to Pathmark, to pick up some groceries. While shopping inside, Don Glo towing had been called.After finishing in Pathmark, which took about an hour,we went to put the groceries in my car and it was not there. I though it had been stolen and immediately called the police. When the police arrived I was told I would have to go home and pick up the title to my car, then return back and call them again. Only then, could they do a report. When I was about to leave, someone told me it could have been towed.

I then went to the Pathmark manager, who then checked my grocery bags and receipt. She then told me, my car was towed in error, because they thought I parked there while shopping somewhere else. When she saw the only things were Pathmark groceries, she called the tow company. She then told me I could go pick up my car. She made no effort to help me get there. A man that worked for the company, told me he would take me there.

However, when we arrived at the pound, the supervisor checked my receipt,and he said, I quote, you people, always think you can pull this scam. You go shopping elsewhere, and find your car towed, run into Pathmark and by a small amount of groceries, so you dont have to pay for the tow. I will not return your car until you pay $150.00 I am not sure when he said you people if he was referring to my age or my color. After almost having a severe attack, and calling the police, I got my car back, before the police arrived. This happened on Saturday, June 4th.

I am appalled of being accused of perpertrating a scam, and feel if anyone had been scammed, it was me. I was legally parked, shopping in their store,and was only in the store for about an hour. Although I have an old car, a 1987 Honda Accord, it was running very well. Since they towed my car, its been squeaking like crazy, and not driving the same.


My car has loud squeaking and is not running the same


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