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Consumer Affairs


Fry's


Consumer Complaints & Reviews

I drop off my computer at Fry's in Fountain Valley for repair. I took my computer to be repaired several times and I always get it back with the same problems.

1st time on 10/24/01: LCD display does not turn on (SRO 1/2/11o#1248946)
2nd time on 1/2/11: LCD display does not turn on (SRO 1/2/11o#1248946)
3rd time on 1/25/11: LCD display does not turn on (SRO 1/2/11o#1288483)
4th time on 3/13/11: LCD display does not turn on (SRO 1/2/11o#1288483)
5th time on 4/17/11: Code purple due to HP replacing MB (SRO 1322143)
6th time on 4/25/11: Code purple due to HP replacing MB 139207(SRO 1322143)

7th time on 5/21/11: LCD display does not turn on (SRO 1/2/11o#1335594)

I am finally getting fed up with your repair department and disappointed with your service. I called several times and I was told that the computer was sent to the vendor. As of today, still with no computer and nothing is resold. Did they sent the computer to another planet?

I think that they are messing up with me and playing games. My computer is under warranty until 9/2/12. I was told that I would not get a replacement until I experienced 5x with the same problem. Well, it has been 5 times. Do something or i would take this matter further. I want a quick request. I am tired of waiting.

Thank you,

Ana Aak

For Thanksgiving this year my husband and I thought we'd make dinner easy on ourselves so we decided to order the prime rib holiday dinner from Fry's. It couldn't have been a bigger rip off and waste of time and money. The sides are basically tv dinners and even worse, they don't taste like what they are, the mash potatoes weren't even edible I ended up making my own, the vegetable melody and green bean casserole had a strange flavor. All of it went in the trash.

Everything has to heated seperately in the oven for 30 minutes so it took more then an hour and a half to cook all three sides plus the hour and a half it takes to cook the meat. So by the time everything has been through the oven its all cold again. The meat was delicious but not worth $60. I could have bought the meat seperately and made my own sides (which I had to do anyway) for much less money and spent the same amount of time in the kitchen.

The advertisment needs some serious adjustments. I highly recommend taking the $60 and going out to dinner instead. This was a massive mistake that I will never make again and I plan on filing a formal complaint. Lost a minimum of $60 due and time due to the food I had to through away and the food I had to cook as replacement.


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