I drop off my computer at Fry's in Fountain Valley for repair. I took my computer to be repaired several times and I always get it back with the same problems.
1st time on 10/24/01: LCD display does not turn on (SRO 1/2/11o#1248946)2nd time on 1/2/11: LCD display does not turn on (SRO 1/2/11o#1248946)
3rd time on 1/25/11: LCD display does not turn on (SRO 1/2/11o#1288483)
4th time on 3/13/11: LCD display does not turn on (SRO 1/2/11o#1288483)
5th time on 4/17/11: Code purple due to HP replacing MB (SRO 1322143)
6th time on 4/25/11: Code purple due to HP replacing MB 139207(SRO 1322143)
7th time on 5/21/11: LCD display does not turn on (SRO 1/2/11o#1335594)
I am finally getting fed up with your repair department and disappointed with your service. I called several times and I was told that the computer was sent to the vendor. As of today, still with no computer and nothing is resold. Did they sent the computer to another planet?
I think that they are messing up with me and playing games. My computer is under warranty until 9/2/12. I was told that I would not get a replacement until I experienced 5x with the same problem. Well, it has been 5 times. Do something or i would take this matter further. I want a quick request. I am tired of waiting.
Thank you,
Ana Aak
