Fine Fare Supermarket

Since I moved to the neighborhood, my family and I noticed this was the only supermarket within a 5 block radius. With that being said, all of the locals buy their products in this Fine Fair supermarket . Once you go in ,they have a variety of products that are severely over priced. I would have to say they make like an 80% profit from their products. and several items don't have price tags on them. When you get to the register, and have the item priced, of course it turns out to be a dollar fifty more than what you anticipated it to be. Sometimes, you need the item badly, and don't have time to walk somewhere else. You're stuck having to pay with shell shock. I went to a manager, explaining about the items with no prices. His answer was "we constantly rotate our items, and we don't have the time to put the prices on the product, or on the shelf" . I told him that that was a terrible excuse and that this is not a supermarket from a third world country.

All the elderly people who are on SSI, and don't have access to other less expensive supermarkets, go there. In the end, the poor elderly people are paying an astronomical amount for groceries . When they really have to count every dollar. I am very disappointed with this store. It is working against the community, instead of helping it. I would like for someone to come visit this store, especially the one on ** In Manhattan . Once you notice the high prices, ask to speak to management. Lastly, hold someone accountable for it and making changes to their price hiking.

On 12/28/11 at about 8:30 pm, I was shopping at Fine Fare and saw a sign that said two for $5. When I got to the register, the product rang up at its regular price $3.99 and the cashier by the name of Keila indicated that the sale price is wrong and I asked her to send for the sign. She then called Leila the assistant manager and she brought the sign debating that it is outdated. I thought she was going to honor it but instead stated that she cannot give it to me because they forgot to take the sign off. I indicated that she should honor it because it is not the customer's fault that the sign was still up but still she refused and had no choice other than to walk out of the store. I am very disappointed with this shopping experience at Fine Fare!

Fine Fair has been selling old chicken and not putting dates on their packages. I have returned chicken twice and unfortunately I've had to throw out chicken today. My daughter bought a package of legs & thighs. There was no packing nor expiration dates, and when I opened the chicken I immediately gagged. I have spoken to the manager about this several times, but it still goes on.

A night before closing, the workers at the store turned off all refrigerators and cooling shelves. They always have misprinted ads or never have sale items in stock for more than a day for a sale that lasts a week. They also charge extra money for products that give you a free attached item, more free more oz, and giveaways.

I would like to start off by saying how expensive and overpriced their products are. Fine Fare is the only supermarket in the area and when I do have an opportunity to go somewhere else to shop, I find that their products are $2-$3 less than Fine Fare. What a ripoff! Not only is it expensive, but every time I buy milk, it is spoiled. It never fails. Something must be done about this ongoing problem.

I tried to buy an advertised item of five dozens medium sized eggs for three dollars. The current flyer of this week (9/5 through 9/11) advertised this sale. The cashier and the manager said it is incorrect sale item; each dozen is priced this week at one dollar a dozen. Both refused to honor the advertised special. I explained that for that matter, they can say anything in the flyer is wrong.

I was going to buy Grand Flaky Biscuits because on the pack, there are coupons on each pack for $.50 off. When I got to the register, the cashier informed me Fine Fare does not accept coupons of any kind. The coupons were on the packs already and I felt they should honor the coupon or not sell the products. Why have things in the store with coupons on them and not take any coupons? If I have coupons from the newspaper, they don't accept them either. The price for milk and other items are high. I did not buy the biscuits and informed them I would report them to the proper authorities.

I went to purchase some groceries and came upon some items that were expired for a duration of two years. I find that to be very unethical! No physical damage was resulted, I'm just appalled by the fact that they are selling expired items.

I always shopped at this strore since it was formally known as C-Town. This day of 8-11-09 I went shopping and I was cashing in my WIC checks also. The cashier Tiffany made a mistake and charge my Wic items onto my EBT card, so she called her supervisor to add the money back on the card. He was very unprofessional about the whole situation telling me to go buy something else outhe store. I went on to explain that's why I applied for WIC so I could save money and I need my 8 Dollars and change back on my card. He said he couldn't do it because the other manager wasn't there. So I came back when the other Manager was suppose to be there and again he wasn't there. So, I said I can't keep coming from my home in Irvington NJ all the way to East Orange.

I have experience in retail sales as a cashier and With your manager code you could add funds back onto a customer's card. I made a comment about If this was Shop-Rite or Pathmark I would not have such a hard time getting my money back. So then he said you know what ok. He put the money back on the card with out the other manager even being there. He throughs the reciept at me. Then the next time I came to fill my son's Wic checks he denies me service. He tells me don't come to his store go to shop-rite or pathmark.

I could see if I stole out of his store or something. I was simply a customer who was simply trying to get my money his cashier over charged me. What ever happen to customers is always right.

My comolaint is very serious please dosomething about this. At this supermarket I have bought both baby cereal and baby formula which both were expired. This is very dangerous. Please do something . this is the only supermarket nearby I am afraid to shop there. Thank you.

On 1/27/09 @ 6:24pm, I was shopping in Fine Fare I saw a sign posted right under the dinty Moore Beef Stew. It said 2 for 5.00 24 oz, but when I got to the register it ranged up as 3.29, I spoke to the Manager Alex and he refuse to give it to me for the sale price. He said it was a misprint. I said I saw it for 2 for 5.00, he debated with me and refuse to give it to me for the sale price. I felt insulted, he debated with me for 7 min, he helded up the line and refuse to give it to me for the sale price that I saw.

They are selling their Gallons of milk for $549 each.

I will tell everyone about this market and the garbage they sell,I hope you will act on this com[plaint.

MILK GOUGING---ON 7/1/08 $1.30 PER QUART OF MILK (the highest legal price is $1.15 in NYC)

Today we were charged $4.49 for a gallon of milk, which exceeds state maximum.

$4.49 per gallon

comtomers like myself here are confused. They advertized 1 Dozen Large eggs same brand at $1.49 & 1/2 dozen at .99. If you look for the 1 dozen carton, they can't be found, yet, you will find plenty of the same carton cut as 1/2 Dozen. I Told the manager, that if I bought 2 half dozen will it be $1.49 and he said noooo. I would have to pay $1.98. I told to get rid of the sign of $1.49 a dozen, and he said no.

I purchased an item that was priced at $4.79 and I was charged $10.99 for the item. The item had a priced sticker that said $4.79. I informed the cashier that she had to charge me what the sticker price state and I told her if she did not believe me check with the store manager. She called a person over and he went to the back to look at the other item that I was purchasing and they came back and told them to charge me what the store said the price was.

They called another person over and he came and took off the sticker price and told the cashier to charge me the price the store had in the computer which was the higher price. I informed them that this was illegal and they were suppose to charge me the price that the item was ticketed at. The store manager said that the store would lose money and there was no way they could charge me the $4.79 priced and proceeded to take off the sticker and charge me the higher price. I purchased the item and told them I was going to report them and the said they did not care.

Ther was no way they were going to charge me the ticketed because they would br losing money. I said it was not my fault that someone in their store ticketed the item with the incorrect price, but by law I am supposed to be charged the ticketed price. I know because recently I purchased some item at a different store

in a better neighborhood and the store manager informed that they were suppose to charge the ticketed price no matter what the computer price states and he gave me a refunded for the overage. That is why I specifically called for the store manager to correct this situation.

This store manger did not care what I said and would not allow me to take pictures of him taking the price off of the item. I informed him that he knew he was wrong and that I was going to register a complaint. He said you people don't do that and I am not worried about consumers affairs because won't follow through anyway. This made me angry because it seem as if he did not care because it was a store in Harlem.

They have an advertisementin this week paper, Dec 19 - Dec 25... it has Raisin Bran on sale for 2.49 for 18oz box. Kelloggs doesn't make an 18oz box. Brought this to the cashier & the manager's attention & they insisted that the 18oz box is the one on sale 7 wouldn't give me the 20oz box. This is not the first time that I've gone to this location & have had problems with what they have advertised & what they actually have on the shelf. It seems that I constantly have to bring to their attention what the sale price is when they scan the item.

On Sunday,the 21st of November I went to the store to do some shopping. As I approached the vegetable aisle to buy some tomatoes, I was astonished to see that the price of tomatoes was $4.99lb.

I approached the manager, and asked how he could possibly charge that price? He responded by asking me if I knew was was going on in Florida , and that I should speak to the produce department. The problem with that is the clerk works underneath the supervision of the manager and therefore the manager is responsible for the price of the products.

The kosher products that are sold by him are overpriced by twice the amount compared to other supermarkets/stores.

The price of a kosher Empire turkey is $1.89lb. Where as other stores sell them for $.99lb.

There are no other supermarkets in close proximity, for those who do not have the means to get there, and they must unfortunately have to fill his pockets.

I would appreciate an investigation into the above mentioned situation, and hope that prices will ultimately decrease and reflect what consumers should be charged and not by what number they decide to choose for their own profit.