Complain about a product or service

Bravo Supermarket

KW of Brooklyn NY (12/3/03):
I purchased some spoiled chicken wings (Perdue). I went to return the chicken and the store manager didn't want to give me a refund. He told me that he could not take the chicken back or give me a refund, so I asked for a store credit. He told me no. After verbal disagreements and I threatened to call the police, only then he (store manager) decided to give me a refund. (this is not the first time this happened, and I have also witnessed this with other customers)

This supermarket is the closest to home and at times I am subjected to shop there. Bravo is also known to not only sell "bad" meats and rotten vegetables, but constantly change their prices on merchandise. I wanted to purchase a jar of honey. The price tag $2.09, but it scanned $3.09. The same store manager told me that I had to pay the price that registered on the scanner. I always thought, whatever price was labled was the price the customer paid. I think that Bravo needs to have a thorough inspections on their meats and vegetables as well as their customer service skills. I think they don't realize that the citizens in the neighborhood support their business. All I ask for is alittle respect.

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