Polaris ATVs

Bought 2011 Polaris Ranger in October 2010. We have had nothing but problems with this machine. I kept telling the dealer that the machine was a lemon. Jan. 2012 with only a little over 100 hours, a rod blew through the engine. Polaris says the machine is out of warranty and won't do anything. My husband and I are the only ones that have driven this machine so it hasn't been abused. We are very upset at the lack of concern from the dealer and Polaris. We are waiting to see what this is going to cost to have fixed. We paid almost $13,000.00 for this machine, you would think the engine would last longer than 1 year!

After buying 2 brand new 2012 Polaris sportsman ATVs back in October of 2011, me and my wife were on our first ride. After 22 miles of riding, the front left tire on my wife's quad flipped out to the side while the right tire went straight causing my wife to hit a tree. There was about a 4 foot drag mark from the left tire when it let go. She suffered a sprained wrist and cut her thumb from the crash but the quad was a total loss.

I took the quad to the dealer and they contacted Polaris on our behalf, sending them the parts and a very lot of pictures and almost 2 months later, they came back with it was your fault not ours excuse. This was caused by a bolt snapping on the upper steering arm, the total cost to fix the quad is going to be about $5,500 but since I just paid that amount for it, I call BS! Up until this, I was hooked on Polaris, but will never buy another one new or used..

I purchased a 2010 Polaris RZR 4 in May 2010. I put 300 mi on it the first year with no problems. We took the Polaris to Silver Lake Sand Dunes in MI in July 2011. The first day we had it out, the machine locked up and had to have it towed back to the campground. We spent our week vacation that was planned around the ATV looking at our broken Polaris on the trailer.

We brought the Polaris back to the dealer we bought it from and they called us about a month later saying the transmission had broke. The machine sat outside for two months in the elements half way torn down while waiting for parts. Now the safety nets are faded the seats are water logged and smell like a 50 year old boat. This machine was garaged kept and parked on plywood, very nice! The bill was $1,800.00 and a few months out of warranty which we had to spend our hard earned cash. Not happy with already spending over $15,000 on the Polaris RZR.

I have the machine home all torn apart because I didn't have the $400 for a new starter. I sold a Yamaha Rhino for this piece of **. Never again will I purchase a Polaris! Now I have a weathered, not running $15,000 POS in my garage.

An update on my 2011 Polaris RZR is that the parts are still on back order now. And now is the first day of gun for deer hunting. And I have to walk and bring the deer out by hand. That is a lot of work. It is looking like I am going to take them to court over this. They will not call me back and I asked them to trade it in for a new one. And I have to pay the $1800.00 difference. Now I feel they should give me 1 more month warranty on it. Can anyone help me out with this?

We bought a Polaris Sportsman 500 from Pete's Cycle in Bel Air and had it from May to Aug and its been in the shop since. They are unsure of the actual problem but have taken apart the transmission and the drive train and been messing around in both of them and still don't have the problem corrected and I don't have the 4 wheeler for the purpose we bought it for which was so my wife would be able to push snow while I am out on the road plowing snow.

I have bought a new 2011 Polaris RZR 800. Now, it is in the shop because I have a gasket leak. I went to the shop, and still, they put it in there for 10/27/2011 and is still there as we speak. It has 324 miles and 28 hours on it. Now, they got to rebuild the engine on the top end put new rings in it on one side. Then, they say I have to pay for the oil and coolant - that is wrong. They don't have any idea with this problem, how do they stay in business?

I purchased 4 Polaris sportsman [(2) 2003 (1) 2004 and (1) 2005]. The 03 both quads when out of running the same way they both were garage kept and the Italian CDI unit went bad. I found that there are allot of quads with the same problem. I called the shop and they told me that polarize had change the system due to bad design and polarize will not warranty the part instead they made a system upgrade and it was offer for close to $500.00 plus installation. I found a lot of guys having the same problem and spending money to fix things that should be replace by Polaris not the customers.

I own a 2000 Polaris Sportsman 335. In this model year, the Sportsman was available in two versions--the 500 & 335. They are identical except for the engines.

I bought this ATV brand new nearly 12 years ago. I have meticulously maintained it per the owner's manual. I have never experienced a single breakdown or parts failure including the Warn A2000# winch. To be expected, I have replaced the battery thrice. I just finished the yearly service and inspection and I did not find any part in need of replacement other than typical fluid and filters.

My 2010 Polaris ATV would not stay idle or stay running. The wench stopped working.

I recently bought a new 2011 Polaris 550 Sportsman XP with a Polaris 2500 lb winch and plow. After about 20 minutes of plowing, the winch failed and would no longer lift the plow. When I spoke with the dealer they said that they had a recent rash of winch failures and believe they had a "bad batch". The dealer replaced the winch with the same model but from a more recent shipment. This new winch lasted through 4 snow storms and then failed again in the same manner (the wire can be manually pulled out; apparently the gears or locking mechanism has failed). When I spoke with the dealer regarding this second failure he confirmed that a number of people had the same issue. I believe Polaris winches were made by Warn (a market leader) up until 2007 and then Polaris switched to a different manufacturer.

I've read online that it is now outsourced to a Chinese company. My belief is that whoever they outsource it to, makes substandard designs and/or quality. Polaris is now telling dealers that customers should upgrade to the 3,500 lb winch which will cost consumers more. However, it's unclear whether this would solve the problem since a 2,500 lb winch is well within the ability to bring to life a 150 lb plow even with the winch wire at an angle. For those needing a reliable winch for plowing applications, I would recommend a Warn or other name-brand manufacturer. If you rely on your Polaris for plowing having a winch failure will put you out of commission. First, you may have to jury-rig the plow to the up position so you can move your quad and second, the fix will require the winch to be removed and either repaired or replaced. Even if replaced under warranty you are responsible for the cost of transport and labor.

I have a 2005 Polaris 400 Sportsman that no longer operates.There was a recall on a part,# 2203348 that could potentially cause a fire. I currently reside on an island, had to pay a $25 ferry fee plus $50 for pick up of my ATV, just to have this part replaced.

A year later, the same part needs to be replaced. Polaris will replace the part,which by the way has been on back order since I started calling in September 2010,the cost for the faulty part is approximately $120. I have called Polaris numerous times and have tried to reach Scott ***, CEO. All I get is a run around. I would be interested in knowing if there are others who are dealing with the same problem. If so, maybe it would be beneficial to initiate a class action suit against Polaris.

2008 Trail Boss 330 - Temp light came on as did the oil cooling fan. Light and fan continue to run when key is turned on. Was told it was the Therimister. I bought one, invoice #67552. This did not solve the problem. Now I am told it is the control module, invoice #22156407. Now, I find out they (polaris) had a recall on defective control modules. I have spent almost $400 and am still with out an ATV. Is there a lemon law? By the way, we bought two (2). The wife's is identical. We are about to retire so we do not race or ride like idiots. We just want a good dependable ATV. Why did the dealer take my money and not tell me about any previous recalls?

I recently bought a 2009 sportsman 550 Polaris ATV from Agro/Polaris in May of 2010, it was the last model they had from their clear out event. It cost me $8946.88. After only 30 hours on the machine, it started blowing blue smoke. So, then we took my machine in to get checked out.

Upon their review, their mechanic who said he had 20 plus years experience said that there was dirt and signs of water/mud throughout the air intake and engine. The mechanic said to me that the only way this could of happened was by the machine being submerged and that he wouldn't doubt that I even had to be winched out or pulled out of were the machine had been.

I had asked the mechanic if the problem could have arise from being sprayed by other ATVs with mud, he said, "No." And if that is what happened, they would have a long lineup of machines to work on. I told the mechanic that the machine had never been submerged repeatedly and look him in the eye and told him that and his answer was repeatedly was I quote. (I am not calling you a liar but the machine and my experience tells me different).

The mechanic also brought to my attention that he noticed that the engine air filter had been washed and that mud had been cleaned out from the air box. I told him that I cleaned the air box/filter out with my shop vac and that the filter was never washed only the bag looking thing that covers the filter. How the mud got in there? I don't know, I am not a mechanic. All I know is in my Polaris book it tells you to check /clean /replace your air filter after a long ride /dusty ride.

So, my complaint in short is that my machine that was never submerged in water/mud is not getting the warranty work done and I believe I am being screwed over for a machines defect. I have pictures of the puddle I was in and 7 eye witnesses plus me that say that there was no submerging and pictures of 2 other ATVs that were there as well and nothing wrong with their machines. This matter has been going on for about a month and a half later. I had to actually ask for a letter from Polaris/ Jim ** to actually send me a letter saying I was being declined. I received the letter on Oct. 13, 2010. It seems to me that they are/were dragging there feet on this issue while I am still paying for this machine.

Last year, I bought a brand new Polaris ATV. About six months into owning it, I noticed that my owner's manual had been missing. I contacted the dealer and he told me that yes, it was there. They had forgotten to give it to me. The next day I went and got it. Currently, my ATV is sitting at a local dealer because apparently I need a new transmission with less than 600KMs on it. The warranty company on my ATV is only willing to pay 1100 dollars of the 2500 dollar bill. The dealer told me the reason they are not paying for the full 2500 dollar bill. It's because as an owner, I'm responsible for regular maintenance which would have prevented some of the transmission damage. I'm a first time ATV owner and I strongly believe that if the owner's manual had been given to me when I first bought the ATV, it would still be running today, minus the 2500 dollar bill.

The cylinders, pistons, and rings needed to be replaced on a 2008 RZR that had only 232.6 hours and 2755 miles on it. On 07/26/10, I faxed a letter to CEO Scott Wine and on 08/03/10, I emailed their consumer service department. To date I have received no response to my request for reimbursement.This appears to be a common enough problem for Polaris to reimburse customers.

In short... My son had a low impact hit on his new 2010 Polaris Sportsman 400 HO which resulted in a bent frame. This was an 8mph crash in which his left front tire hit a tree. He was not hurt or thrown from the bike which lets you know that this was indeed a low impact hit. We were putting wooded trails and tree roots grabbed his tire and forced him off the trail, hitting a tree dead on the tire.

I bought two 500 HO Polaris ATVs and expected that I would be treated like a returning customer. I think they know you're not coming back, so once you sign that piece of paper, they don't give a crap about the customer. Both John Gibbons of Chatham Ontario and Polaris were completely out of line. One bike broke down within less than ten hours of riding (not even broke in!). I took it in to the dealer who first told me it would take an hour then told me they had to order a "wiring harness," which of course was on back order!

Then it was two weeks, then it was two months without so much as a phone call to tell me what was going on! It took them over 50 days to get this 09 wire harness! So now they've had it more than I have! I've made over $600 in payments (not to mention insurance and warranty) on the one machine while it was in the shop.

Gibbons told me that he'll change the oil on it for me! That's nice, John. Thanks a lot! l was left stranded out in the bush in the middle of winter and had to cancel my outing with the guys, and you've had my bike over twice as much as I've had it. And you're going to give me a $20 oil change! Unbelievable! I can't fathom how they have been in business this long! Polaris, John Gibbons, keep your $40 oil change!

All I asked for was the oil changes (which cost you nothing) and the cowling that got broke on the other machine (another thing that should not break and costs you very little) be replaced. I just got a letter from John Gibbons Chatham saying that they are going to charge me $10 a day for parking the thing! I'll (obviously) never buy Polaris again and regret buying these worthless things! I've never been treated so badly by a dung-eating merchant/manufacturer in my life!

Stay away from John Gibbons Chatham, Ontario and Polaris altogether. They have no couth or ethics, much less customer relations! My costs: Left stranded in the bush in the middle of winter in the middle of the night. Had to wake up my wife and get her to help me drag back the brand-new bike! Two months of payments of over $600! Lost out on a preplanned, prepaid trip. Frustration of now knowing that I have two bikes with no customer service. Loss of warranty time. Loss of face for owing a Polaris.

I bought a brand-new Polaris snowmobile. Before I even rode it, the turbo charger was destroyed due to improper installation. Then after it was fixed, I went to take it out and the whole motor blew up and the turbo charger blew up again. I don't even have a mile on this thing. Where's their quality control? How does this machine get out of their plant without being checked at all? I've had to take the dealer to arbitration due to an arbitration clause. I've reported Polaris and the dealer to the attorney general of both states.

In Jan. 08, we purchased a new leftover Polaris FST "Cruiser" edition snowmobile from Diggers Polaris in Prior Lake, MN. My wife and daughter had it out on the first voyage and the check engine light came on (100miles). So we contacted a local dealership to check it out. So we we took it to that dealer Lakeland Power Sports where the problem was not a quick hook up the computer and just clear the code and be on your way as that is what they had said it would be. It was in the shop for five weeks having the motor completely removed and the wiring harness changed. The weeks it was laid up the club that we belong too had their yearly outing which of course we wanted to attend but the dealer we purchased it from (Diggers) would not give us a loaner and Polaris nor Diggers would pay for a rental.

We did rent a snowmobile for the weekend at a cost of $300 that we paid when we own a new snowmobile. The call came that it was done and ready to pick up so we went to get it. When we got home, my son drove it across the field and came back saying the check engine light was on again so we took it back to Diggers in Prior Lake this time. It was in the shop for two more weeks and green grass was already here by then so we stored it away ending the 08-09 season. Polaris called and gave us a free two year extended warranty for our troubles.

Mid summer, we changed storage and we started the snowmobile up and the check engine light was on again so when snow fall came beginning the season of 09-10, we took it in to Lakeland Power Sports. He worked with Polaris to get it fixed, something with the waste gate on the turbo. Two weeks in the shop. Lakeland said it was ready to go and he (Kevin) went to back it out of shop and the check engine light came on again. So he worked on it into the night to get it done for us as we were going on a club trip that weekend and this was on a Wednesday night. We picked the sled up on Thursday morning, left it on the trailer and hauled it to where the club was having our get together and the mileage was 399 and before it hit 400 the light was on again. We still drove it but it would not go over 52 miles an hour so we just nursed it through the weekend until Saturday afternoon when at 430 miles the belt broke and wrapped up in the clutch. We loaded it on the trailer and ended our weekend of riding. We took it to Lakeland on Tuesday when we got back. There was a bolt that fell out of the turbo and it was back ordered. Two weeks it was in the shop, the belt and clutch cleaning was $160.

Got it back and it was running quite well and was optimistic when it started to overheat and kill. We filled it with anti-freeze and ran it again. Then it is happening again on Feb. 14th as we walked home from a 1.8 mile ride away from our home. The odometer said 666 (how true). We took it back to Lakeland Power Sports and it still is not fixed as of today March 24. The riding season is all over and the snow is gone. The only thing left is the bitter taste in my mouth toward Polaris.

We have called Polaris Industries so much that they just will say "Keep working with your dealer" and "What do you have to complain about we are fixing it for you." The dealer says they don't do buybacks and Polaris says the dealer is the one who has to buy it back they will not give us what we paid for it just what it is worth per trade in values (besides I will never ever own a Polaris again), which we feel is unfair as it has been a defective product from the first ride and it has been a different problem ever since. It is in the shop more than it is readily available for us to use and we feel it should be replaced or a full refund so we can buy something with a better reputation of caring about the customer, and doing the right thing as we feel like our hands are tied and can do nothing about this.

I have friends and family that say we should call Better Business Bureau and file a complaint with the MN. states attorneys office which I have paperwork coming to fill out. We have contacted our lawyer and he said there is nothing in WI. states that applies to snowmobiles. What should we do? Mental stress on my wife and I, gas money, wear and tear on my truck and trailer hauling it to the dealer every time it breaks down. Rental fees, repair fees for something that should have never gone bad at that low of miles (belt. Phone time calling Diggers and Polaris Industries three times a week with them never returning my messages. Not knowing if the snowmobile is going to leave you stranded in the middle of nowhere when it is not in the shop getting fixed!

2008 Sportsman 800, Polaris. My problem is my fuel gauge started acting up after about 6 months with 9 hours but I thought that it was just a glitch then on my first 20 mile trail ride it got worse because I did not notice that when the fuel level got to half it show about one bar, so I stop and check level and I still had a visual half of a tank or so. Not thinking nothing of it months pasted and riding it in the yard I did not look at the fuel gauge, but on my last trip on the trails I went on the 30 mile trail and the trail marker showed 8 miles left, so I looked down and the low fuel was flashing. I did not see a bar level, now I am thinking you are way out and what if I have leaking fuel system. A lot of if's are going through my head, deep in the woods.

So about Nov. 2009, went on the internet to see if someone else is having the same problem. I found a bunch of complaints most were XP800 2008 model. My sportsman is 2008 800, all stock except for 14" wheels that was on it when I bought it. I don't remember the date of purchase, but it was added to my Ranger's note. I bought it after the 2009 were already out. My Polaris has 22.8 hours every week, I start it and go around the yard then put it back on the jack to keep my tires off the concrete, cover it back up after it cools off, then take the 2005 ranger out and ride around and park it on the side. Then I get my 2000 500 out ride it for a while and put it on the jack and let it cool off and cover it back up.

The Polaris dealer in Beaumont told me 22.8 hours is not a problem but the time is too long since the warranty. My ATV' s and ranger are in excellent condition. I told James at Cowboy Polaris that I am willing to change the part at the dealer if they would warranty the sender in the tank. They said Polaris would not warranty it. Which I feel is not right. I can understand if people switch to another ATV and do not go back to Polaris because the way they switch off from helping people with a real nationwide problem that exist. Polaris knows this and will not acknowledge it.

Purchased a new 2008 700efi still in the box on oct.28/2009,it was to have a rear winch bracket & winch installed for $9485.00. Told it would take untill Nov2/09 to install & do PDI. Dealer called Sat.Oct.31/09 said winch bracket on back order 2weeks but pdi done could pick up ATV then when the part came in i could come back or thay would ship it to me at no coast to me and i could install,s o i picked up the atv and hand them a check.

To save the dealer some shipping coast Doug gave me a winch to take for the install when the rear winch bracket came in. As it turned out that winch is for the front of bike, the bracket/bumper for another make and yr. The dealer did say the bracket had to have a tab cut off to make it work, but thier was more to be done. So when the bracket came just over a month later the book clerk phoned said it was in but it coast them $99.00 more plus $50 for shipping to them and more @$50.00 to ship it to me how was i going to pay?

Told her (Paddy) to check file that thay were to eat that coast acording to Doug. Paddy found the note on file and sent part. Recived the rearbracket from UPS thurs. Nov. 26/09 at 4.45pm. Sat had time to install. thats when I found out that it was the wrong winch for the back, notifed dealer repeatedly, Doug calls

@Dec02/09 says the rearwinch is almost $600.00 but he could go as low as $250.00 more plus return first winch, or $350.00 keep first winch. I said give you $100.00 for the wrong one, but the other one is already paid for in the purchase price. Plus the atv died twice in the first 20miles do to a rushed pdi inspection that coast me 2 days of huntting first week and one day second week drive 3hrs back&forth plus 1 hour waiting.for them to plug in awiring connection that should of been caught in pdi.

I purchased a new atv off show room floor on April 6, 2009 for my 50 yr old girlfriend as a birthday gift. She has a broken back which keeps her into the small atv's due to health limits. She choose a 2009 pink polaris outlaw 90cc as her birthday present. It is all automatice as her old atv but has reverse which her old one did not. I bought on the spot. The min age for this atv was 12 yrs and max weight 180lbs as per stickers on the atv itself. she is 5'4", 120 lbs. a size 3. Her prior atv is a 2000 Suzuki LT80 which is still in showroom condition. It is a bit smaller in physical size and 10cc smaller in engine size. She has never had it in the shop or had to replace brakes since it was new.

The first time she rode her new Polaris it had no front brakes within the first hour of riding. my friend adjusted them until we could get it back to the shop where we bought it. we took it in the next day. they had it for a week or so. when we picked it up and tried to ride again, it again had no front brakes after a minimal amount of usage. We were on a 3 day camping event with friends at an atv park. With only rear brakes working, she had to resort to running into a small tree on one occassion when the rear brakes failed due to overheating when going downhill.

On another occassion that same weekend, she rolled backwards into a larger atv because of lack of brakes. We took it back and they rudely told her that it was her weight that was making the brakes not work. they repeatedly said that she was fat and too big for this machine. again, she is 5'4, 120 lbs. smaller than most 12 or older boys who they target sales of this atv. Their video of this atv shows jumping, riding over rocks, water and all kinds of things that she can't do because of her health.

The mechanics at Lufkin finally told us not to ever wash the front wheels, tires or brakes. Getting the brakes wet apparently makes them useless according to the salesperson and mechanics. we called polaris repeatedly and they won't get involved, don't care. The sales video for this machine shows them riding in water past the brake location on the wheels. Nothing in the book says not to get wet; to the contrary, it specifically says to ride in water up to the foot wells on the atv which are several inches higher than the brake level. She tries to avoid mud or water at all costs.

The last time (4th) we picked it up from Lufkin powersports the owner tried to get my girlfriend to sign a document that said all was well when she picked it up, however they rolled it onto the trailer, without starting it. She refused to sign anything since she had not ridden it. It was filthy and the rear wheels had been turned so that the valve stems were inside toward the axles.

The huge mechanic told her that he was the only one who could try to ride it, he admitted he was over 300lbs himself. We tried to tell them that we thought it was a simple brake cable or something that was not allowing the brakes to operate. They insisted that I was using the brake pads too much or riding thru water or that my weight must be the reason for failure. When we got it home, we had to jack it up and change the wheels and clean off all the mud and dirt from the machine.

When she tried to ride it the next day (after picking it up from the shop), it was making a terrible noise from the engine or transmission so she immediately put it back on the trailer and we took it to Center powersports, Center, Texas the next day. (We had also taken it there once prior for the brake issue) It sat there for over 2 weeks with only a minor teardown being accomplished. We were told that their mechanic had quit, but he determined that the transmission was messed up.

Desperate for help I called Nacogdoches Powersports, Nacogdoches, Texas and was told by Bethany that they would work on the atv, to bring it to them. We took it from Center to Nacogdoches on September 9, 2009. It is still sitting in the same shape at Nacogdoches powersports today, no work has been done on the unit. They keep telling us next week, next week. They are now telling us they don't have the tools to fix it. We are furious.

Cant get anyone at Polaris to listen and cant get it fixed and put together. We recently discovered that all three locations are owned by the same man, chances are that is why this is all happening. I would never recommend anyone to purchase a polaris or to use LUFKIN POWERSPORTS, NACOGDOCHES POWERSPORTS OR CENTER POWERSPORTS. The payments go on, the warranty is out and she has ridden it about 3 times. WHAT A RIP OFF! I can't imagine letting a child ride this machine it is a death trap.

This was a birthday gift. It has been a total disaster for my girlfriend. She has been hurt by this atv. I have to make the monthly payments, drive all over east texas trying to get someone to work on it and checking up on it. Since April, 2009 she has ridded about 3 times. It has been in the shop for about 7 months of the 8 that we have owned it.

She has been hurt on it due to lack of brakes, the time and fuel spent running it all over east Texas to the shop, not having something for her to ride and the payments still ongoing. It has been a nightmare and she has been insulted and humiliated repeatedly by these men. She is no means overweight, contrary too light according to her doctor.

Why can't you get a winch for the 2008 sportsman 300 other than that stupid little 500lb plow lift. Who designed this mess? Metric one section, standard the next, allen wrench's, then sockets!! Come on polaris get it together!

i purchased a polaris phoenix 200 atv in sept. of 2008 within 3 weeks it was making a clicking sound i returned it and they said it was fixed once it was home we realized that the mechanics had not even put some of the parts back together correctly. Less than a month later it was making the same noise and leaking oil everywhere. we filled it half full with oil the day before we returned it again the next morning it was empty .jerry dobson said it was the same problem as the first time the pistons had to be replaced.

dobsons kept it for almost a month and told me it was fixed this time. after we got home with it there was oil in the bed of the truck that had come from the atv. it has been ridden twice since the first time being easter sunday that afternoon it was almost empty of oil, we put more in it and 5 days later when we moved it there was oil on the ground underneath it. the warranty is now out and i am stuck paying for a $3000.00 atv that we are afraid to ride. the oil has covered the engine once again.

In February of 2009 I purchased a new, 2008, Polaris Sportsman 800, ATV at Bellamy's in Crawfordville, FL. I soon noticed that the heat coming from the right side of the machine, in the area where you place your foot was unbearable. Even with your foot as far outboard as possible, and still within the safety area that protects your leg and foot from striking foreign objects, the heat was actually almost blistering the skin, in the calf area in particular. This is with high socks, boots and heavy jeans in 60-70 degree weather. I have since learned from other riders that this is and has been an ongoing issue with the twin cylinder Polaris ATV's, in particular the 800.

I returned the machine to Bellamy's a week ago for them to address this issue and they stated this was a design defect with the machine and that it needed to be addressed by Polaris. I have since sent several email's to Polaris with no response other then a canned one stating to address issue with dealer which I already have done. Any help with getting Polaris's attention regarding this safety issue would be appreciated.

Skin Burns to right leg/foot.

On 9/19/08 I purchased a new 500 Sportman ATV Along with the purchase I had a plow and winch purchased at the same time. In November I had taken the machine for the recomended service they had installed the winch and plow. On February 27,2009 The winch failed. I took the machine to the dealer from whom I had made the purchase. I was told that Polaris would replace the winch but not the labor to remove it and replae it even though the winch is covered under warranty.

I contacted the Polaris consumer center. After explaining the problem I also sent an E-Mail to the comsumer site listed on the Polaris web site. I think if the dealer sells a product with the Polaris name on it and warranty it it shall also cover any labor cost to remove it and replace it.

A recall was issued on my 2005 Polaris ATV Model A05MH50AC Vin# 4ZAMH50A25B412150. It caught on fire last month and they are saying it is not covered by the recall.

Caught fire and burned up ECM module I use this machine for plowing snow and had to hire someone because my machine was damaged.

I own a 2006 Polaris Sportsman 500 ATV. I had an electrical problem where the machine did not get any electrical power and would not start. I brought it into the Polaris shop, and when I picked it up the service man drove it into my trailer. When I got home to unload it, the same problem - no electrical power to any thing. I returned the ATV to the same shop. The next time I returned I was told that control module had failed and was replaced. Price for the part was $171 and $360 for labor.

Polaris had a recall for ATV models made in 2004 thru 2006. The recall included 95,000 ATV's.My ATV was not included in these serial numbers, but I think it is obvious Polaris still has a problem with this part, and should have provided a replacement control module at no cost. I also think five hours of labor charge to replace this part was excessive. My machine has less than 700 miles on it, is kept in a heated garage, and adult driven. The Polaris shop claims the control module which failed on my machine is not associated with the 95,000 ATV recall.

I have owned and operated several ATV's in the past 20 years. I currently own two Polaris ATV's - The 2006 and a 2008. I am convinced the recent repairs were the result of faulty parts installed at time of manufacture, and replacement should be made at the expense of the Polaris company.

My complaint is in regaurds to my: 2006 Polaris Sportsman 500 H.O., ATV. VIN: 4XAMH50A46B700947 It's exhaust pipe overheats and melts the surrounding plastic areas, which is exstensive. I contend that this is due to a design flaw by Polaris. The installed heatshields are insufficeint in size to protect the surrounding plastic areas. I have photo's which show the current size of the factory installed heatshields on my ATV. I also have pictures of the melted plastic on my ATV clearly showing it's relationship to the already mentioned heatshields. Clearly indicating the heatshielding is insufficient size.

I also have pictures of Polaris's 2008 sportsman 500 H.O.'s heat shield. The picture clearly indicates that Polaris has GREATLY increased the size of the heatshield. Which is a clear indication that Polaris is well aware of a design problem on the previous models. Not only is this an issue of insufficient heatshielding, it is an issue of: the resulting holes melted in the plastic fenders and other areas that PROTECT the rider from the exahust pipes radiant heat. I believe this to be potentially dangerous to the rider. I also believe that without a 'FIX' to the insufficient heatshielding problem by Polaris, that it is futile for me to buy replacement parts for the affected areas.

As of right now, I have (3) different parts that have melted due to Polaris's over sights. The melted parts on my ATV are: (1)The underneath areas of my seat. $297.66 to replace (2)The Surrounding Fender. $220.49 to replace (3)The Side panel. $88.19 to replace Total amount to replace the melted parts without a Polaris FIX to the problem: $606.34

I have googled my problem with this melted plastic around the exhaust pipe. There are numerous ATV message boards with other people discribing this very same problem. I am not a person that expects other people to pay my way. If I truely felt that this problem did not originate with Polaris's insufficent design of this models heatshielding and I had no fear of it's reoccurrence, I would buy the replacement parts and be done with it. But, I truely feel Polaris needs to recall these models and FIX this potentially dangerous problem.

I have contacted Polaris Industries, Inc. customer service via: phone, e-mail and regular mail. The response from Polaris is always the same. they claim (3) things... (1) That my ATV is out of warranty and there is nothing that they can do. (2) That there is a mechanical problem with my ATV which caused the problem. (3) That my riding technique is to blame. Although, I can understand their points and concerns, I truely feel that there is more to this than it being My Fault.

i bought a 500 and 800 polaris'.sence i bought the bikes,i have had numerous problems with both bikes.beginning with the 5oo.one month out of warrenty,the front defferintal went out.i paid the dealer $500.00 to repair the bike that they did'nt repair(only broke it worse)and wanted to charge me another$1000.00 plus labor to work on the bike further.when i refused,they told me that i could buy a new and improved front differental,which i did for $713.75.needless to say,it did'nt bolt up to the bike without making modifacations to the frame of the bike.still no 4-wheel drive...it still did'nt work

!then the 800 recently caught fire while i was riding with my daghter.the seat melted to the frame.the fenders,side covers and heat sheild are also melted.i can hear the gas boiling inside the gas tank after riding the bike for about 30 mintes.i was told that i was carring to much weight.i myself weigh in at 160 lbs. where as my daughter weighs a mere 115 lbs.a 275 lbs. in total weight for a bike rated at 1500 lbs.i have gotten no help from the polaris manufacture or the dealer.after spending $14,908.00 plus.i'm sure that you can imagine how upset that i am at this point.i feel riped off in every way.

i have spent what seems to be endless amounts of money on both bikes...to have nothing but two BROKE bikes and dealer and manufacture not willing to stand behind their product.one product w/melted parts and the other w/a broke front end.i would be greatful for any help that you would be able to offer.

I bought a 2008 Polaris Razor. It had 200 miles on it when I bought it. It now has around 500 miles on it and the gas peddle sticks wide open. We were in WV and it stuck wide open going up the mountain. It was also making a popping noise which we called the dealer about the popping and they said it wasn't covered under warrenty. My husband has figured out it's the cv joint he thinks. But this is a problem I've heard a lot of other Razor owners are having too. But Polaris don't want to address it.

thanks Joy roley

(Polaris the way out) of your money. Beware! Polaris industries does not stand behind the machines they build. Polaris industries denies responsibility to replace a brand new factory engine in a 3 month old ranger razr. When my courteous service manager at the local dealership put in the claim they rejected it without hisitation and only approved a quick partial rebuild to patch the engine up and carry it through the remaining 2 months of the brief factory warranty.

After almost 6 weeks of waiting and worrying about the expensive piece of equipment the machine was finshed. after getting the machine back home on the farm it was only back in service for one week before the engine started making noise and using oil again. The noticable loss of power was the least concern after listening to the sloppy engine run. My service manager and salesman again went up to bat with the manufactoer of the machine for replacement again and was rejected.

after spending $16,000 on two new machines in the matter of months you would expect better treatment from a company than what we have received. The dealership were it was purchased has done everything in the limited amount of power to help me. (Polaris) the way out of money. the toughest machines on earth? far from it. should have purchased a yamaha!