Nike

I purchased a pair of Nike Dual Fusion TR II at a Kohls store in December of 2011. I have long been a fan of Nike products but am completely dissatisfied with this product. I am 58 years old and go to the gym 5 days a week. These shoes never leave the gym so they have never had any street wear. I work out approx. 1hr a day, so they really haven't had that much wear. The tongue of the left shoe is separating from where it is fastened due to poor stitching.

Again let me emphasize how dissatisfied I am with the construction of the shoe, perhaps if they were made in the United States the quality would be better. Since I purchased these three months ago I no longer have a bill of sale only my word that I spent in the $60 to $70 range. I would expect some type of compensation to either have them replaced or repaired.

I bought my 13th pair of Shox in March of 2011. I bought them at Champs but they didn't have my size so they ordered them and shipped them to my house. I tried them on and they felt kind of funny but I thought maybe they needed to be broke in. I wore them for about a week or two and started to get a blister on the top of my foot from a bump on the tongue. On the same shoe there is a hole on the inside right about where the side of my ankle bone is. And the outer shox on both shoes are wearing uneven. When I called Champs they told me I needed to contact Nike. I called them and told them what was going on; the lady asked me several questions and said I would receive an email with my claim number to send them back because they were still under warranty! I told her nothing would make me happier and asked her if I could send pictures. She said no.

I then stated I would have to wait till I could afford another pair probably not till income tax. She told me that would be fine and that they would still be under warranty. I ended up having some extra money I saved up to get me another pair of shoes (shox) till I could get my other ones replaced considering they would have them anywhere from 7 to 21 business days. I sent them out about a week ago. I checked the status of my claim today on the internet. Denied. Well, I would like to know what they consider a defect because those were the worst pair of shoes ever! The quality was nothing like I've had in the past. The only problem I have had in the past with the shox is the top of the shoe where it attaches always comes loose but nothing a little gorilla glue can't fix. I'm really disappointed in Nike and I guess in their quality and warranty, too!

My Nike shoe fell apart after using it only about 10 times. Wrote to Nike and send pictures. Nike's wrote back saying their return guidelines will not accept defective products beyond 2 years from the date of manufacture. (You can find this date printed on the tag on the inside of the shoe just above the bar-code). The Golf shoe was given to everyone that played in a Golf tournament @ Braemar CC in 2009, (code # 030103). The shoes were 6 years old when everyone got them and out of warranty before they were use!

Nike does not cover their shoes from manufacturing or fabric defect, that is a rip off. Cannot believe that a company like Nike does not stand behind their products. Maybe because the shoe was made in Thailand. I posted a video on YouTube. Nike shame on you.

I am usually pleased with Nike brand. I've bought many things from the company due to having 4 boys and wears well. However, I have 2 Nike coats that are the same and didn't last longer than a month of wear. The hood fell off and won't stay on and the zippers won't zip up. I also have a pair of Nike shoes that the bottoms are falling off. If there is some help, please get in touch with me for replacement. Thank you!

I have only bought my son shoes from stores like Walmart. As he entered middle school, he began to beg me for Nike like all the other guys were wearing. Understanding his dilemma, I gave in. I bought him a pair of Flight Falcon. Color is black, red and white. I purchased them about four months ago from Champs at the Westridge Mall in Topeka, KS. I am so disappointed that the label on the tongue is hanging off. I have never ever in the past paid $90 for a pair of shoes before even for myself. Now, he won't wear them at all. What a waste. Walmart shoes lasted at least six months. I'm so disappointed! What is my recourse?

Due to declining quality in the Nike products, I have just thrown away my last pair of Nike. I have been a loyal supporter & advocate of Nike since before I was a cross country runner in mid 1980s & have always preferred the brand, but over the past 5+ yrs I have found the quality to be lower than any other brand I've tried or purchased for my family.

I don't believe the tennis, running, or hiking shoes are even as good as many of the competitors. I threw away my last pair today, & the problem on every pair of Nike I've thrown away has been the glue and/or foam between the sole & the uppers of the shoes. I haven't had this happened with other brands, but on Nike the glue gives way after a few years of normal (not everyday) use & well before the shoes are worn or ready to be thrown away.

At times the foam also breaks down, but the adhesive is the main problem. I'm tired of wasting hard earned money on your higher priced shoes & receiving lower quality. Please correct these problems so you can have loyal customers like in the 70s-90s. Hopefully you can help.

The past 2 pair of shoes I have purchased for my son has not lasted more than 2 months! The top part of the shoe starts to tear by the bottom lace and crack the material where the foot bends on the top. The main pair I am mad about is a red and black pair of Jordan flights. I believe the shoes are way too expensive to not last more than 2 months. Is there anything you can do to help me out? He now needs a new pair of shoes. I can't afford 150 dollars for shoes every other month.

My husband bought me a pair of solid black Nikes and I've had problems out of them since. The toes are made of some kind of cloth which allows wind and rain to go right through the shoes making my feet cold or wet. My husband paid $115 for these shoes. I really think something should be done about it.

The soles of my basketball shoes have been torn up and I want another pair of them.

I bought a Nike Walker shoe air from a store and on wearing it for the first day, my back of the legs both are bleeding. I felt it was the first day, but on the 2nd day, it was bleeding again. It has left marks on the back of my foot. I'm very upset. Even in spite of paying $2800, I feel cheated with such type of a product.

My son is in the United States Air Force and he bought me a pair of White Nike Air shoes. He gave me the shoes for Christmas of 2010. Now at first, the shoes were okay, but 2 weeks later, the right shoe started squeaking and then later on the left shoe started. So I thought I Would at least try and break them in and now a year later they are worse. I have always bought and wore Nike. That's it, that's all. My son got them from the base exchange at his Air Force Base in Little Rock Arkansas. He paid $80.00 for them. My question is, can they be fixed or do I have to buy another pair? Thanks for your time on this matter.

I bought the Black Cement's, size 10 that came out on Black Friday for over $170. The "right" shoe just doesn't feel right. Like the placing isn't correct. It's really bothering my foot. I paid over $170 and they just don't feel "new". I would like a replacement if possible. Thank you.

I brought a pair of sneaker and had them for four months and the bottom of the shoes split in half. So how do I get another pair? Thank you for your time. I would like someone to contact me in this matter as soon also possible thank you.

I rate it a 10 out of 10. It is awesome. I bought a pair of shoes 2 years ago and they are still clean.

I have many tennis shoes and hiking boots, Nike, palladiums (from France), Superga (from Italy), Mephisto (sandal and hiking boots) and MBT's. Recently, I had a weird experience with my All Condition Gear Tennis shoes and hiking boots. The soles came off. I went online to find out about the company, and to my surprise, they are owned by Nike. What are the chances of the soles coming off almost within the same week? I wanted to contact Nike, because my shoes repair guy tried to glue on the hiking boot soles, and it didn't stick, so I thought Nike could tell me what to use. 5 phone numbers later, still no one to talk to. It just referring me back and forth forever. So what can I use to stick the soles back on?

I purchased a pair of shoes from CCS.com. When they arrived to my house and I took them out of the box, I noticed glue marks on both sides of the left shoe. Nothing new. This has been a growing trend in my last few purchases. Glue marks, loose threads, bleeding colors, soles coming loose, all old news. That's why my purchases on Nike products have slowed down.

I just bought the Concord 11's and when I took the shoes out of the box, the left shoe has a (what appears to be) silver metallic sharpie on the foam part of the shoe. I don't want to return them, I just want new shoes.

Nike shoe air thing broke and they are becoming uncomfortable.

I just bought the black and white 11's and never put them on yet, and the leather got bubbles poppin' up. I went back to the store. They told me to contact Nike. I do not want my money back, I just want a new pair. I paid a lot of money for these. I have almost every pair of Jordans. I need these to finish my collection. Please get back to me. Thank you!

Purchased a pair of wolf grey Jordan 5 on release date. Shoes are still dead stock never worn but the bottoms are starting to yellow! Jordan shoes cost way too much to be doing this already! I would like some kind of compensation for this!

Two months ago I bought a pair of Nike Air Monarch. When I walk they squeak. The store I bought them from told me this is a common problem and to contact Nike. To spend this much money and have a pair of sneakers fall apart in two months is unacceptable. I will never buy another pair of Nike sneakers.

I bought my Jordan 3 Black Leather Cements from Footspeed in Morgan City, LA. I gave money to my sister's boyfriend to pay and pick it up for me at the Footspeed in Morgan City. I live in New Orleans so I received it recently and noticed that one of the shoe already had a bad creasing, tear marks on the grey leather part by the shoe laces and a bad creasing line on the tongue, which makes the Jordan sign looks terrible. I expected a brand new shoe in tiptop condition especially if I paid $170 for a brand new shoe. I would like to exchange this for another replacement. Thank you.

I have recently purchased Air Jordan Retro 3, and I am not happy. I paid $174.00 for the new release of the Air Jordan Retro 3. I wore them once, and the midsole's paint started chipping, as if I owned the sneakers for years. I am very upset with Nike's recent work. I would like a replacement pair.

Black and silver Nike shox, UPC code that is inside the shoe is #00685068005398.

I've bought several pairs of Nike Shox over years and still have many in new condition. They are not worn daily or for work either. In all the years I have never experienced anything like now. The whole Shox part on the bottom of the right shoe has detached, making the shoe unable to wear anymore. I would like something to be done to resolve this issue so I can feel comfortable buying Nike in the near furture.

Thank you so much for your understanding.

I just discovered that the pair of Nike running shoes, I bought a mere 3 months ago, are busting out at the toe. I have no receipt, at this point, so I'm out the cash. Guess I'll be going back to Asics!

I bought a pair of baby infant air force ones. The Velcro part bruised my daughter's leg. I took pictures of the incident and just wanted to let you guys know that the Velcro part is too high on the shoes and needs to be addressed immediately. My daughter has bruises on her leg from the shoes and has been very irritable whenever we try to put any type of socks on her feet now. Please fix this problem immediately.

I recently purchased two pairs of Air Monarch and both pairs have developed some kind of squeaking noise. At first, I thought that they would break in, but both pairs are doing it and it's getting worse. I have tried the powder trick but nothing is helping. I would like a return instruction, replacement or a refund. I have always worn these shoes and have never had a problem before. The two pairs, back to back, is very frustrating. I would be willing to try again, only because I have had no previous problems. Thank you.

On July 12th 2011, I purchased a paid of Air Monarch 4E) Size 10/5 wide. Two months later, they started to peel, looking like they are two years old. My husband does not wear these for work, only recreational. He has worn this brand for several years, and has never had this problem before. I can provide you with a photo of the shoes, and the receipt of sale. I am not asking for my money back, but I would like a replacement pair. Thank you.

I am a frustrated consumer of your products. In the past year or so, I have purchased a pair of grey, size 13 Hyperfuse shoes. These shoes that I paid good money for are getting totally wrecked with not enough use. The mesh on the shoes are ripping and peeling, and the material by the ankle support is wearing down. I am very disappointed in how long these shoes have lasted me but in the time that I wore them, they were the best basketball shoes that I have purchased.

I play basketball at a moderate level and I need a good pair of basketball shoes to last me longer than these ones did. The production date on the shoes is 11/11/10. I have only worn these shoes for one season and they are almost completely useless. I am extremely upset that these shoes did not hold up as long as I thought they would because they were a fantastic pair of shoes as they lasted.

I am coming to you as a loyal customer with a problem and I would appreciate greatly if you could give me some compensation. Thank you for your time and the time that you put into reading this email, and thank you if you can help my problem.

I went to purchase for my ten year old daughter a basketball shoes since her season is just starting. I went to the mall and to all of the sporting goods stores, and the only thing I could find is boy basketball shoes. Nothing was geared to girls as far as the style of the shoes, only boys. I even then looked in the women's section of all of these stores and again, found no basketball shoes. So, I thought maybe these stores did not carry basketball shoes for girls or they were out of them.

I came home and went online to find my daughter some basketball shoes and I was amazed that Nike only offered one style of basketball shoes for girls. I also noticed you can filter a search by sport and the girls and women sports were running, tennis, soccer but no basketball. The men and boys not only have pages of basketball shoes to pick from but also have athletes (only men basketball players) lines to choose from as well. I am shocked and appalled that Nike does not offer more styles to girls and women that play basketball.

My daughter is more aggressive when she plays than most boys her age and could probably outplay most of them but that does not mean that she would not love to be running down the court in something that was geared more to her gender. Why does Nike also not have a line of shoes from famous women basketball players? I am shocked to realize that one of the billion dollar companies is so sexist.

I just bought I brand new pair of Nike Mercurial Safari soccer cleats. I only had them for all but a week and a half, and when I got done playing one day, I noticed that there was about a 3 to 4 inch tear in the toe of the cleat. I paid good money for these cleats and I've never been disappointed with this product.

I bought my set of 2-year-old twins Jordan airs and paid $60.00 a pair for them. They haven't worn them but a few times. In one pair, the whole sole came loose from the shoe and fell off. I am very upset that they did not last any longer than they have for the price I paid for them. The shoe still looks brand new but just doesn't have a sole on it. I have 4 children and I try to buy them good shoes to wear. I will not be buying them anymore Nikes or Jordan's if they don't last any longer than this.

My dad bought me a pair of Nike baby blue. He paid $100 for them. I had them for only 6 months and the stitch is opening up on them and the store won't take them back. They said I should contact you guys. My dad works hard so I told him don't worry about it, but truth is there's no good. I would really appreciate it if you could send me a pair of equal value or less. My size is 7. Thank you for your help.

This is the second pair of Nike Monarch shoes that I have purchased. Both developed a squeak in the heel while I walked. I am too embarrassed to wear them. When I walk in church, people stare at me! I will not purchase another pair of Nike shoes unless I am monetarily compensated for this inconvenience.

Last week, I bought a pair of Nike Air 95 trainers off the Littlewoods Ireland website. I wanted a size 8 1/2 but they didn't have them so I got a size 9. When it arrived, I had a good look over them and to my disgust they are terribly made around the air bubbles and sole. I definitely won't be wearing them but want to send them to someone to see what I mean. I want them to reimburse me.

I originally wanted to purchase Nike Air TN's which I have always bought since they first came out but they don't have a great selection in Ireland. So I thought I would try these out and have always preferred Nike brands to any other since I was a small child. I don't know what to do but this has made me reluctant buying Nike trainers now.

I bought a pair of Nike Reax about 30 days ago, wear them only for work and was very disappointed as the toes of them turned yellow. I paid cash for them at the J. C. Penney in Olean, NY. I am very disappointed as I need sneakers for work. Maybe it's time to change to another brand of sneakers. I have worn Nike for years for work, as I work 10 hour per day.

I paid $176 for my Nike Trainer TR1 men's sneakers size 12. I purchased it in December 2010 and shipped them out on October 3rd 2011, less than a year later. The bubble popped and the sole on one of the Nike' started to come off. I've been wearing Nike since age two and even my kids wear them. This is the first time I ever had trouble with Nike sneakers and this may be the last time I'll buy them anyway.

I have tried contacting them for a deep explanation as to why my claim was denied and all I got was a run around. I spent $21 to ship them the sneakers with tracking and its all down the drain.

I am extremely disappointed! A three-month old Nike Cortez's soles was unglued. I wonder if this is the effect of higher manufacturing cost and cheap labor. I would appreciate a new pair.

The women's Air Max is the most uncomfortable pair of shoes I had ever owned.

I bought my Nike full length air shoes from the Nike shoe store at Plaza De Americas in San Ysidro over a year ago. When I bought them, they did squeak but I thought it was because they just needed to be broken in. Well, they still squeak and people can hear me coming a mile away so I would like them to be replaced accordingly.

I bought a new pair of Nike Cleats for my senior year of football. Three games in, they ripped along the sides where my shoe strings are attached.

I have a pair of black walking shoes made from Nike but the heels on the shoes keep on squeaking. These shoes were not squeaking when I first bought them. I work in a hospital and it has become very annoying. It sounds like I'm walking with a wet pair of shoes. I have a co-worker who has the same pair of shoes and his does the same thing. These shoes are only two months old. I can't find my receipt and I'm very disappointed with this shoe. I would like a new pair of shoes that don't squeak. Thank you.

I bought Nike shoes and the first day I wore it, the bottom is falling apart.

I just bought back-to-school shoes for my 10-year-old son. Nike pair #1 lasted three days, and the rubber tread on the bottom came unglued.

I brought them back to the store, and replaced them with another pair. Different Nike style, slightly more expensive. They lasted one day. This time, the front rubber toe cover came unglued along with the bottom tread. Prices are not in line with the inferior quality of the product.

On July 4th 2001, I purchased Nike Shox deliver wt/bl and paid $91.99 only to have the leather cracked at the laces. Not even after a month I have them. No way should these shoes crack like they are. I am not satisfied at all. I would like a replacement ASAP. Thank you very much for your time.

I brought a pair of flip flops from the authorized Nike showroom,located at Model town, Rohtak City in Haryana. Six month guarantee was given on flip flops and now its pasting got damaged and the manager is not responding towards my claim and saying it will not get changed or repaired. Cost of flip flops was Rs750.

I bought a pair of Nike Shox and the left back shox broke off when I was walking.

I was in the store that morning walking around with my nephew. We were shopping. I am a disabled man who was trying to shop. I saw sweat pants for two for $25 so I picked it up. The employee was just watching us. We went to check out and I asked for the manager to ask why no one came over to help us and she couldn't give me an answer why. Then this white guy walked up, his name was Keith. We were walking out of the door. I was looking for a number to tell about my experience at the store. I called the store and talked to Keith, the manager. I told him that I didn't appreciate his employee just watching us. He has to be fired. As a disabled man, I shouldn't have been treated like that in that store. We were in the store on July 4, between 9:15-9.30 am. What I like is for them to fire Keith.

I bought Jordan Retro 3 white/cements last month. I kept them brand new. I was going to wear it today to return another pair of Jordans (another story I will mention later) but there's a hairline-line crack that's occurring on the upper leather. When I bought it, I had doubts about the materials they used. Some sort of plastic-like leather. I didn't put much thought on it before until I saw the cracking today. Why am I pissed? Because I paid $150 retail price for a pair of shoes that, quality-wise, is worthless.

Which brings me to another point. I asked my brother to buy me a pair of the Jordan 13 "playoffs" that was released last Saturday. When I got a chance to get a hold of it, I was pissed at how poor the quality of the shoes is. The stitching on the right shoes is crooked, quality-wise, is a B-grade. And why am I pissed again? Because that shoes is $160 retail!

I know I'm not alone in saying this, the Jordan Brand has to stop selling lower-quality products while selling them for ridiculous $150+! I want to get what my money's worth, not paying $5 quality for $150! I'm mad because I've been an avid Jordan sneakers buyer since the early 2000 and the last couple of years I've observed how the quality of their products have slowly gone down the drain while raising up the prices.

I was playing basketball in the Nike Air Force shoe. I brought two pairs of the same shoe in different colors. I completely torn both my Achilles tendons on my right and left ankle while wearing these shoes. I have noticed that in all new Nike shoes, the ankle part now has been made with a groove to give the ankle some space to move and give as opposed to the ones that I was wearing that had a thick piece in the back that actually cut into my ankle on both occasions. I have met a few guys that have had some problems with this shoe and other, which I believe is why Nike even changed the design. I've had two surgeries and still have noted discomfort from both Achilles injuries. Some guys were calling the shoes ankle biters. They changed the design for a reason and it could have never happened in the new design. Thank you.

I bought these shoes from eBay, shoebox deals and had them for 2-1/2 months and the sole fell off. My item no. is **. They have to be bootleg/fake; Nike don't fall apart like that and they're selling shoes for a lot less than most department stores sell theirs for. I want my money back. Their Nike Zoom, they sell for about $130.00 in the stores, but I bought mine for $23.00 + shipping. If I knew they were going to fall apart like that, I would not have given a dime for them. If I keep walking in these shoes, I will hurt myself, China made of course, got to be bootleg.

I should begin stating that this complaint will strike "ConsumerAffairs.com" as irrelevant if indeed this entity concerns itself only with the general quality of products themselves (unless of course the "inspirational" quality of a product's slogan, or lack thereof, is included in the overall definition of quality, and therefore subject to scrutiny) and not the entire package a given product is offering. Nevertheless, my concerns do merit some attention since they carry the consumer's best interest in mind. On Thursday, November 4th of this year, while browsing the racks at my local sporting goods store, I came across the Nike section when a particular slogan displayed on one of their t-shirts caught my attention and struck a very familiar, nevertheless, human nerve. The slogan read: "Weak Men Can't Jump", in big, bold letters. Previously, I have never found issue with Nike's slogans, I even thought of them as clever and empowering; "Just Do It" comes to mind. However, "Weak Men Can't Jump" is neither of these things.

It is offensive, hurtful, denigrating, and ironic, if you consider Nike's mission statement: "To bring inspiration and innovation to every athlete in the world. If you have a body, you are an athlete". Whether their slogan was an innocent attempt to induce "cheap thrills" or an effort to inspire by employing the use of reverse psychology (if you want to be strong, then get moving, jump! Become strong!), it still represents a basic lack of understanding and respect for people with spinal cord disabilities. While it is indeed true that many wheelchair-bound athletes can jump, it is also worth noting that many can't (paraplegics, for instance, would have a hard time), it is therefore, not Nike's place to judge people's character based solely on physical attributes and abilities. Such bold, elitist statements undermine not only the will and psychological strength of people with disabilities, but also Nike's mission and core values as a company.

What inspiration could they hope to bring me if I was physically unable to jump by writing such politically incorrect statements and putting them out there for everyone to see? Is it Nike's mission also to perpetuate the bullying and harassing likely to ensue as a result of selling this product? There's already enough social stigma regarding people with the aforementioned ailments and their ability to perform as equals in our society. They certainly don't need Nike to also claim that they're "weak". Thank you for taking the time to read this letter and I hope it finds its purpose.

I tore my Achilles, right Achilles tendon in 2008. Then, I tore my left Achilles tendon in 2010 while playing basketball, wearing the same pair of Nike Battleground basketball sneakers on both occasions. I believe these shoes to be defective due to identical injuries while sing these shoes.

I tore my Achilles, right Achilles tendon in 2008. Then, I tore my left Achilles tendon in 2010 while playing basketball, wearing the same pair of Nike Battleground basketball sneakers on both occasions. I believe these shoes to be defective due to identical injuries while sing these shoes.

I tore my Achilles, right Achilles tendon in 2008. Then, I tore my left Achilles tendon in 2010 while playing basketball, wearing the same pair of Nike Battleground basketball sneakers on both occasions. I believe these shoes to be defective due to identical injuries while sing these shoes.

I also bought a pair of Nike shoes and within 8 or so months the shoe is falling apart at the sole and is separating from the rest of the shoe. I bought another pair with the same problem in about the same time frame. My guess is the glue used to hold the sole to the shoe deteriorates over time and becomes brittle. Please try improving the quality of this glue. It has to be a small fraction of the cost of manufacturing, yet, if not addressed, could easily put Nike in the "poor quality shoe" business slot. I glued shoe with proper glue. Consequences are higher to Nike than me.

Today, I came across a new advertisement published by Nike. It's completely and utterly insensitive in every sense of the word. I am from West Virginia and we are faced with tragedies with mountain top removal and coal mining every day. Nike's new advertisement projects a smokey, black mountain that has been flattened with a football player in front.

The fact that they have the audacity to exploit this in any way is sickening and all together poor taste. Most sports fans are not going to be able to grasp what it means to live in a state where most of the income comes from coal mines. Unless you've done some kind of research, you can't. The thing is, West Virginia is being torn apart piece by piece by the most valuable product we have. Water supplies, a lot of those being for farms, are being polluted.

People who live anywhere near a site are being infected and killed off one by one because they're developing black lung. Most aren't here when you continually have to see entire families crumple apart on the news, because another miner passed away. Most weren't here when Westboro Baptist Church came here screaming that the workers in the recent mine tragedy deserved to die; rubbing it in their families faces.

West Virginia is poor and a lot of people are under-educated and feel they have to resort to coal mining to make a profit. It makes me sick to my stomach to think Nike is trying to distribute that as cheap entertainment. This needs to stop.

I've been buying Nike shoes for few years and one of them after 3 times use fell apart. the store in honolulu is closed, i do not have the ticket to show but in Kailua kona, we have sport authority that carry Nike shoes. They said the rulles r harsh and i have to contact Nike. The exactive offices and customer service making it so difficult for me to get a replacement that I put my story on you tube but they still wanting me to ship the shoes on my cost to Nike store, if it's more than 2 years they don't wanna deal with it and if they accept it, i have to buy at their on line store. the problem is that instead of letting me go to their dealer with the shoes and issue the credit to them so I can try shoes to buy it, i would be out of lots of money for shipping and insurance and they for sure find something to refuse helping me and even if they want to give me credit, i can not order on line because of my feet.

I never buy shoes on line, I have to try them and even that is not gauranteed that it would be a good buy as these shoes end up not being comfortable and i did not use them until last week that i found out the bottom of the shoes fell apart after one hour i had them on. I do not pay again as much as the cost of the sheos to send them to Nike and get the cold feet from them, it's been already cost me a lot just to buy and deal with this unfriendly and fake customer service company. Their PR is that they would not rest until they make sure their customers r satisfied but in action, they don't care a bit about us and i'm sure they make it so difficult for us to get service that we give up on them. Nike just paid over $900k to this tennis plyer to carry their logo on his hat back ward. No million dollars would help them to get our service if they r so terrible of taking care of their customers for few dollars. They should have spent that money to have a customer service instead of treating us like cheap dirt. My friends dealt with other shoe companies and all got to go to dealers and were taken care of except Nike.

I bought a pair of nike shoes within 5 months the shoe is falling apart at the sole. its seperating from the rest of the shoe. they are very comfortable but there not lasting for the price you pay for them. THIS is about the 5th pair that have done me this way. you need to work on this problem i can see one pair but not 5. thank you

I am 73 years old, paid about $80 for my shoes and in about 5 years the sole of the right shoe is about 60% detached and the left shoe is about 10% detached. I would like to send them for evaluation and posseble replacement. Thank you in advance for your consideration. I will have to buy a new pair of shoes that I can't afford. Thanks again.

After returning from a ten-month tour in Afghanistan with the United States Army, I decided to purchase a nice pair of Nike to make my feet feel better from nothing but combat boots. I bought a pair of Nike Turbo 10 Shocks from the base PX. It worked great. My feet felt awesome; even with a back injury from combat, I could run with no problems. That was until three weeks later when the left rear shock on the left shoe fell completely off. I don't usually spend $125.00 on a pair of shoes. I can't even remember spending that much on a pair before. If the pair would have lasted longer, I would have bought another at a later period. Is that the best that a large company like Nike can produce?

I purchased a pair of Nike Air Shox and paid $125.00 dollars for them. I had them for maybe a month and they have a hole in the side of the shoe where the rubber connects the Shox to the shoe. I am very upset. I will never ever purchase another pair of Nike shoes unless you make this right. I paid a lot of money for those shoes. I am a single mother and figured if I bought a good pair of shoes, I wouldn't have to keep buying cheap shoes. One good expensive pair should last a long time.

I have already bought a trouser from Nike women in Carrefour Maadi during discount period and after a while, I went to the shop again and I was surprised when the saleswoman told me that the trouser was excluded from the discount while the discount percentage was stated in the price tab ticket and she asked me to give her the price difference or I return the trouser. This is not unacceptable for me.

Stop buying anything from Nike Women as I have my suspicion that you are buying used clothes.

I purchased a pair of Nike Shox for lady, size 8. When I went to wash them, the soles came apart and they were almost new. I don't have the money to buy another pair so soon.

I brought a pair of Nikes and I had them not even a month and the soles are coming off I took them back to kohls and they said they couldnt help me because I have wore them but I bought them for work so I didnt mess my other ones up.The shoe I brought is the gray and purple Nike Dart 7 thanks

I have purchased-a Shoe on-26-aug-09 From Nike Factory Outlet Marathalli (Bangalore) It's withering from inside from back the fibre may be of bad quality. I got a complaint But owner refused me-please help me regarding this. I am a part of global comunity of mobiles so this question concern lot about Nike reputation. Waiting for your quick response! I discussed with consumer care have send photos but they are not responding from long back

Nike Plus kit caused a foot injury due to the plastic insert and rim of the sensor in the left shoe.

I have placed several orders without problems, however during the two days of 10/30/2009 and 10/31/2009, Nikestore.com has flagged my Name, Billing Address, checking account, and two credit cards I use with them for rejection of all future orders. I currently have two gift cards with them I currently cannot use because of this. Staff including one supervisor cannot provide a reason as to why I am unable to place orders with them.

I have contacted my financial institutions and they have assured me that both my credit cards and checking have funds available for use. I further verified funds by using these accounts elsewhere for online purchases. I am greatly concerned about Nikestore.com keeping me from placing orders without a reason at all. Staff at Nikestore.com refuses to refund in cash the remaining balance I have on the gift cards issued by them in light of this situation, such that I may purchased shoes elsewhere.

Bough a "new" pair of NIKE Mercurial cleats from an authorized NIKE dealer. My 11 year old son wore them for games and practice. Within 3 months the cleat started to separate from the shoes. I returned them. They denied the claim because the date of manufacture was 2yrs ago. These were NEW cleats.

Banned all NIKE products from my household. Cheap - DON'T buy NIKE products! Cleats are useless (trash), Bought new ADIDAS Powerserve Cleats and they are performing flawlessly.

I purchased a pair of Men's Air Jordan size 12 shoes a few months ago and noticed that they made a loud squeaky noise when I walked. I thought this was do to the shoes being new but the more I wore them the louder the noise got. I have purchased Air Jordan shoes in the past and had no issues. I have high expectations of Air Jordan Products. I would like to get them replaced.

Purchased Jordan Sneakers, 88673785647 for $107.00 on 3-31-09. Purchase made at Dick's Sporting Goods,Lake Grove,NY. Tel: 631-265-2987. Derrick was associate. Tried to return them to Dicks a week later. Grandson could not wear sneakers. After a few days had bandages covering top portions of 8 toes. According to Derrick Nike had their own credit/refund policies and I had to contact them.

Since computer not available I finally was able to get a real live person and she gav e me instructions. It was recommended I try to return them to the retail store where I made the purchase. She also informed me that Nike stands behind its product for material and manufacturing flaws.

On 4-21-09, I sent a certified letter, return receipt and copies of purchase price, costing me $5.32. With return instructions from Nike at a cost of $20.47 I sent Nike Sneakers in original box, sales receipt and all copies of Nike correspondences. This included Claim No. CL090521002850.

Mid June Nike sneakers were returned to me with "cannot be credited for replacement. All inspector decisions are final." Please be aware the sneakers were only worn in the house for several days. How can they get away with this. YOU BUY A PAIR OF SNEAKERS,WITH FULL CONFIDENCE WITH THE EVER POPULAR NIKE, USA AND END UP NEEDING BANDAGES ATOP OF EIGHT TOES TO WEAR THEM. AND ONE CANNOT RETURN THEM AND/OR RECEIVE STORE CREDIT OR REFUND.

I emailed Nike because they have a man date of March 07, they tell me there's nothing they can do. I have at least 50 pair of Nike shoes alone. I'm going home to check them all and I'm done buying them unless they fell off a Nike truck

I bught Nike Cleats on the a store on Glendale California at Soccer Store lake five or six months ago and the cleats are difect because:

(1) Tip of shoes right and left cleats are wasted.

(2) Right Cleat sole left side.

(3) Left Cleat sole right side.

Now I received a letter from Nike saing we are unable to verify the manufacturing date due to the footwear tag.

So I spoked with Jeniffer at Nike corporation in Iwa and she's telling me that they danate the case because the shoes are more the 2 years old why she's saing that when the letter that they send me said somethin else.

My brother was in gym for the first day of school when the shock of his nike's broke and he fell right onto the floor. We thoguht he sprained his ankle but he was ok just painful for a while. He only had those shocks for about a week.

His ankle was bothering him for a couple of days.

with fewer than 20 miles on them my nike shox's sole came apart. Not the entire sole but the small rear outside piece that is independant of the rest of the sole. This happened as i was walking on pavement in preparation for a run.

The economic damage that resulted was that i have a pair of $130 shoes that are useless. I thoroughly enjoyed these shoes being so light weight and the support that they gave but feel a little hesitant on buying another pair for fear of the same result.

I ordered $199.73 worth of merchandise from NikeStore at nike.com. Nikestore sent an item worth $40 through UPS and that arrived just fine and on time. The rest of the order worth $159.73 was sent through unreliable FedEx & this is what was listed in my FedEx tracking information: Jun 25, 2008 5:10 PM Delivered La Grange, IL Left at front door. Signature Service not requested.

But guess what? I checked yesterday and I checked again earlier today. Nothing. No package for me. I called both NikeStore and FedEx to complaint about my lost package. The only "reassurance" NikeStore representative could give me is that actions to resolve this problem will take between 12 to 14 business days. FedEx representative on the phone said she will inform the driver and someone will call my cell once they figure out what happened that caused my package to disappear. Meanwhile, I do not have any of my new comfortable shoes to wear while my old ones are falling apart. I cannot get credits back until after 14 business days.

The box is strange orange color and nike sign on the top of the shoes is not turn like it is turned on original nike shoes. Because I think I am victim of false nike product and I will be glade if you want to investigate my case and on your conclusions I will press charge in my country if I am right.

In July of 2006, we purchased an aluminum Nike Torque bat for our son's birthday. The bat was purchased from Line Drive Sports for $259.00 plus tax. Yesterday, my son was practicing after school for our local high school baseball team. A pitch was thrown, my son made direct contact with his Nike Torque striking the ball, when the bat cracked. Today I contacted Line Drive who referred me to Nike at 1-800-344-6453. I contacted Nike at the number mentioned above and spoke with Sarah. I explained the situation to Sarah who established claim #1-2428656151. After I explained the situation, she apologized and informed me that Nike would replace my bat--all I needed to do was tape a copy of the receipt to the barrel of the bat, ship it to them and they would replace it. When we went over the information one final time, she then realized the bat was purchased in 2006. (I was clear with her about the bat being purchased in July of 2006). She informs me that Nike will not replace my son's bat due to the fact that we have exceeded a year. Their warranty is valid on craftsmanship and defects for one year.

I proceeded to explain to her that here in Virginia, baseball is not a year round sport, therefore; its not like the bat gets used everyday like a TV or vehicle. She stated based on their policy they were standing firm and would not replace my son's bat. Previously I worked as a Manager for the Office of Consumer Affairs for the US Government. I asked her to please escalate my phone call to her Consumer Affairs Division in an attempt to resolve my complaint/concern. Sarah informs me that her call center handles consumer complaints and forwards them up the corporate chain. I asked her to please transfer me to the next level of supervision that had the ability to resolve complaints outside of their manufacture warranty. I was transferred to supervisor Vangie employee #123810 who reiterated their policy. I asked to be forwarded to the next level, following the chain of command.

I was told the next step was to write a letter to the corporate office at 1 Bowerman Drive Beaverton,Oregon 97005, addressed to no one in particular. I attempted to follow their processes before contacting you, however; when Vangie couldn't tell me who I needed to address the letter to, I chose to write to you instead. Any assistance in exchanging my son's birthday bat for one that is not defective would be greatly appreciated. Thanks.

$259.00 plus tax is a lot of money to spend on a baseball bat that lasted 19 months. All we wanted was to exchange the defective bat. If a class action suit is about to occur regarding this particular bat, please have a lawyer contact me in the event that Nike is not willing to replace my son's bat. Thank you.

I sent my son's Nike baseball bat back to them to be inspected because it broke. They sent part of the bat back with a letter stating they would not inspect it because it was over 1 year. I called to see where the other part of the bat was and at first they said they trashed it . When I told them I wanted it back because I wanted to have it looked at else where, they said someone would call back. They never called back and every time I call I get a different story. They should have returned my product to me and if they lost the part the should have handled it in a different way.

on collectors item?

she was put on hold
by the agent while he checked..he came back on and said it website did not state that. i find this very misleading and unfair, because one of there distributors had the same shoe for
less when i could have gotten it there.

i only signed up because i really thought i would have gotten this discount on line.

purchased a mouth guard for football for an eight (8) year old child. the child developed mouth ulcers after wearing the device. I called nike on Monday august 27 2007 an spoke with danny. I was asking if th mouth guard was composed of latex since the child has a reacton to latex. I was told someone would get back to me that day, no call, I called again on Tuesday august 28,2007 was told i would be called that same day, no call .

I called todaly august 29, 2007 spoke with tasha was disconnected I called back spoke with shelbly, at which time I was informed that in order to give me the composition of the mouth guard they would need the model number.
there is nothing on or inclosed with the device stating the materials used in the guard.

WE took the child to his doctor on Monday august 27, 2007 and the doctor requested the information regarding the materials used in the mouth guard to see if the cause of the ulcers was a result of wearing the guard. I was told by shelby, once I provided nike with the model number it would take 2 to 3 weeks to determine the materials used.

I have been frustrated and bothered by this and it has taken a toll on my mentally/emotionally just because I have dealt with many different people telling me different things and coming up with empty promises, and if this is not resolved soon it may have an economic effect if I get charged by the credit card company.

Purchased a pair of NIKE running shoes for my daughter in Aug 2006 . These were purchased at a Genuine NIKE store so they are not knockoffs or imitations. After 2 weeks use on an indoor polished track, sole has seperated from shoe. Caused my daughter to trip and fall but no injury. Contacted NIKE for replacement and they told me to send them in to NIKE. They have sent shoes back claiming problems was caused by an abrasion and they will not replce them or credit us. The sole has seperated from the shoe itself. An abrasion would not cause that. They are trying circumvent their warranty policies and leave a dangerous product out on the market. Also had she been walking down a staircase or on an escalator, she could have been seriously injured or killed.

Two weeks ago (August 06), we purchased a pair of basic Nike athletic shoes, at our local A&N, for our 12 year old son. Today, a seem on one of the shoes has ripped open and it appears that the shoes are ruined.

We paid approximately $60 for the shoes. My wife has since misplaced the receipt so we cannot take them back to A&N. We wanted to express our sentiments to you and request some kind of a refund.

It is troubling when you pay a lot of money for athletic shoes only to have them fall apart in a short time without being abused.

Thanks for your consideration of our request.

I understand this may not be the right place to make my complaint but could not find another source. If this is the wrong place, please forward to those responsible if known. Thanks!

Costs to go to the nike shop in london: 15,00

I bought a pair of Nike sneekers a year ago. The right heel of the sneeker has a air-coil type sole. The plastic broke that held it together and now there is no support in that right sneeker.There is clearly a manufacture defect in the sole. I contacted Nike claim and they said to sent the sneekers to be inspected by one of there experts. I sent the sneekers to them and they sent them back with a letter saying that there were no material or workmanship flaw. I believe they have blind people as there expert inspectors.

I bought my son Nike tennis shoes and wasn't satisfied with them and got Nike's address and returned them. They were recieved and rejected as a return but they sent me someone elses shoes in return. I called and asked what to do and they told me since there had been a mix up that I was just to do whatever with the shoes that they sent me and I would recieve a voucher on my email for $80.00. I have called several times, been put on hold a lot and was told that they are just slow in processing and to watch my email. It has been over 6 weeks since all of this has taken place and I feel that its been too long.When I call they look everything up on the computer and said yes, you are in here. I would like the replacement shoes that I was promised.