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Consumer Affairs


Dynacraft


Consumer Complaints & Reviews

for christmas we purchased a bike for my son. the magna invader bmx at target.in march of this year was the frist time my son was able to ride the bike. the front brake bolt that runs through the neck broke off getting tangled in the wheel of the bike sending my 10 year old son over the handlebars...my son had a few bumps and bruises but is unable to ride the bike.

My 14yr old son was riding the NEXT Ultra Shock bicycle and we believe the fork somehow comprimised the wheel in some way that made it come off and lodge in the sprocket of the pedal.This sent him head first over the handlebars of the bike.

He has suffered numerous injuries that include,several broken bones in his face. Cheek,nasal cavity,eyesocket,front base of the skull, and a small bone that protects the optic nerve.He required three stitches in his forehead above the left eye. He has second degreee burns on his face and shoulder from the pavement.This has required emergency services,numerous x-rays,CT scans, MRI's,six different specialists,four days in the hospital.

We have been sent to Dallas to an eye specialist and are currently waiting for results to determine whether he will require surgery to remove a bone from behind the eyeball. He has lost the use of the eyelid,the movement of the eyeball,and most of the sight. The doctor's cannot yet tell if he will regain sight or use of the eye and lid.

The financial damage is tremendous but the possible permanent damage to my beautiful son's face and eyesight far outways it. I am deeply angered and saddened that this event has occured and although it was an accident I now know that it could have been prevented. My whole family has fallen victim to a manufacturer's defect and my son will be permanently scarred and handicapped due this event.

My son was riding a NEXT mountain bike down a street with his friend aboard Marine Corps Base Camp Lejeune the night of September 15, 2007 when the front wheel frame failed catastrophically and sent him over the front of the bike onto the street.

The bike has never been off road and only ridden approximately 10 times. Upon inspection of the rear wheel, it also has hair line fractures. Faulty crafting in cast aluminum or inferrior quality metal used in contruction.

Crashed it and have the Hospital bills to prove it.

Have not ridden the MAGNA X12 since! I lost my job, couldn't walk for quite sometime & still owe the Hospital. I probably need a new knee and my ankle gives me problems often.

first my bike is a triax vbx3000 by dynacraft bikes within 1 month buying the bike my pedal fell off causing me to crash then a month after that the chain snaps causing me to crash again

I have recieved 3 Magna 26" Excitor bikes from Target since Dec. 11,2004. They have all had the same problem. The tires go flat when the bike is just sitting in my daughters room. Magna sent me a second set of tubes and liners last week and I went to repair the bike today. Once I removed I immediately realized what the problem was. The rims are made from a one piece extrusion and the seam is not finished. The only thing holding the rim together is the spokes. It seems to me that this is a manufacturing defect, a quality control

problem as well as a safety defect. I believe if you hit a surface at the point where the rim is seperated the rim could collapse and injure someone.

I have contacted Dynacraft and Target on several occassions and they continue to deny there is aproblem. I have had three bikes and all have had the same problems and I have seen several bikes in Target with the same problems. They have a problem and do not want to admit it exactly as they did in 2000. What do I do?


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