Trilegiant - Complaints

Tanya of oswego, NY August 21, 2009

I recently noticed 2 charges on my creditcard statement. one from TLG everyday privigle gold and one from TLG autovantage...one for 14.99 and the other for 12.99. i never had seen the wedsites before let alone heard of them. theyve been chanrging my account since may and june! i couldnt' belive it. its unbeliveable to me that the ceditcard companies even let them charge our accounts. ive noticed a huge difference in true charges and fake ones. the thing is when you call the numbers listed next to the charges there fake...hello card companies are suppose to be protecting us from scams like this. im in the process of trying to get my money back. but how do you when there no one to contact!!!

Wayne of Detroit, MI August 19, 2009

i was duped back in 2000 concerning their division to be signed up to protect my credit I like many others didnt realize i was enrolled for they never sent any paper work or notices of credit alerts (whether it be just the report or an alert) Well back in 2007 the above comPANY SCREWED UP AND SENT POSTCARD INFORMING ME THE DEBT ON THE FUTURE BANK STATEMENT would read someone else's co. well right away i called and raised a fuss they for that year 0f 2007 refunded me my 99.99. but since that time i have tried to get refund from 2000-2006 and are ignored (twice i have sent a F.O.I.A request for all my records) they have ignored that. iwas finally able to get copies of cancelled checks from Chase(partner in crme) but it was only 7 years back so instead of the total of 699.93 its far less the last letter i got from these thieves send what i sent them wasnt in lieu of the amount i stated. I cant (i actually can) why they areof the devils work they have my account number all the info they need and make it out that i have to prove THAT THEY ROBBED ME/SCAMMED ME ANY HELP BE APPRECIATED

Diane of Westland, MI August 14, 2009

I was given a trial offer for 1 & was told I could cancell within 30 days. I have tried calling them to cancell but the phone# they gave me isn't operational. If I can't find a way to get in touch with them they will start billing my credit card for a service I don't want. I have now been laid off my job and am on a strict budget. I can barely pay my bills.

william of new bern, NC August 11, 2009

I am a service memeber stationed over seas and I noticed on my statetment that I am being charged this fee of roughly 12 USD. I googled the name so that I can try to contact them to find out how I and who authorized the purchase of a service I have no clue on what they sell.

Gobar of Alexandria, VA August 11, 2009

In Jan. 2009, when I was calling to rent a Budget truck for moving, I was redirected to Travelers Advantage by Budget. Travelers Advantage talked me into trying their membership for one month for free and promised a 50 gas credit for the free trial. I canceled the membership within the trial period, since it's useless for me and they got my name on the membership card wrong even after I called them several times, also because they never mailed me the gas credit for my Budget truck rental that they promised. There was no charge by Travelers Advantage since it was within the trial period.

Then in July 2009, I noticed that my credit card (American Express, which I used to rent the Budget truck) was charged 15.99 by Shoppers Advantage. I checked online and found out that Shoppers Advantage and Travelers Advantage belong to the same company (Trilegiant). Since I have never dealt with Shoppers Advantage (I have never heard this name!), I called Travelers Advantage first. They told me that they are not aware of Shoppers Advantage. I knew they were lying. Then I called Shoppers Advantage and asked them why there was this charge. They told me that I have been a member since the time I started with Travelers Advantage. I was very angry, since I never authorized them to enroll me and I never got any material from them. I don't even know my membership ID before I called (the ID turned out to be just one digit different from the Travelers Advantage ID)! I argued with the representative and finally made him to cancel my membership and get my money back, which he said will be refunded within a month. (I haven't got the refund yet.)

I thought it was over. Today I noticed that the charge by Shoppers Advantage actually started since May 2009 and I was charged in May and June, too. Out of anger I called Shoppers Advantage again, but the representative told me that he was not allowed to see any other records except the most recent one, and could only give me a fax number to file my claim. I insisted to talk to his supervisor and he finally gave me a number to call. I called that number, but it turned out to be a wrong number!

I called my credit card (American Express) to dispute the charges from Shoppers Advantage and told the representative the whole story. Fortunately the representative was understanding and told me that she was going to credit all of the existing charges and block all possible future charges from Shoppers Advantage. Hopefully I will never see their name again.

Giridharan of Cincinnati, OH August 6, 2009

One day suddenly I was charged 69.99 in my credit card from this company - credit card description says TLG*EVRYDAYVAL97933485(Services and Merchandise). I contacted my Bank people and they provided me that company number, when I contacted them they said it was the annual membership fee, on hearing this I was shocked because I never heard this company name before, I just strongly told them to return back my money, they did so, but I would like to know how they got my credit card details - I dont know whether I can sue them - any lawers who can help me reach me out soon

Nnah of honolulu, HI August 2, 2009

These guys "TLG Home Protect" are scamming many people. I do not know how they got a hold of my account number but they have been charging me 39.99 for almost 2 years

Karan of Olympia, WA August 1, 2009

I was billed 11.99 on my debit card WITHOUT my consent. I Googled the company and charges and read they were being sued.

Yvette of Sarasota, FL July 31, 2009

I have just noticed from my bank statements that the company Triligiant has been billing 13.99 per month direct from my checking account. I have never heard of the company,and have no recollection of ever requesting a service from them. I looked them up on the internet to find out more about them, which confirmed my suspicions of never contacting them. I am baffled and angry because I have suffered financially this past year due to the economic down turn.

Amanda of Shaw AFB, SC July 29, 2009

TLG*COMPLETHME....This is what i seen when i checked my bank account online after I had arrived on vacation. I am hundreds of miles from my bank. I was charged 130 which happen to put my account negative in turn i am being overdraft fees like crazy. my question is WHO ARE THESE PEOPLE? I have no idea who they are, how they obtained my bank account info and how can i stop it. This has completely ruined my vacation.

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