Trilegiant - Complaints

Ryan of Hilliard, OH September 17, 2009

For the past nine months, Trilegiant has been making random charges for 12.99 and 36.99 for a membership that I did not sign up for. When I called their number, I spoke to a supervisor and asked that she cancel my membership and give me a full refund. She gave me a cancelation number and said that she could only refund four months worth of charges and if I wanted a full refund, I ould have to rite a letter to their review board.

Bobby of Athens, GA September 14, 2009

This organization has been billing me every month for service not rendered nor requested. I have been unable to discover the address or phone # for this organization nor any way to get a refund for the billed amounts since I have not authorized any such charges. Since my daughter keeps my bank data we were unaware of the predatory nature of this charge until recently. What recourse do I have and how do I pursue a resolution?

Richard of Harpers Ferry, WV September 14, 2009

I have had a reoccuring charge of 10.00 on my credit card for several months. I have no knowledge of how this company got my credit card #. I have declared fraud with my credit card company. And ordered a new card #. Over 220.00 this cost me.

julie of albany, GA September 14, 2009

l had money taken out of my account. the Lawyer has already contcted me and l cannot find papers. l did fill out and print the form. husband was md that money was taked out of account. told him l did not get anything. they were charging me every month.

Gail of Pompano Beach, FL September 13, 2009

When I received my August bank statement I noticed some unfamiliar charges. One from Autovantage, another from Complete Home, And another from Buyers advantage. I spoke to a bank rep after these companies refused to refund my money and they refunded "some" money. 484.67 to be exact. I then did some of my own research and found they have been taking these charges out since March of 2008. This is as far back as my online banking allows me to research. I have requested a printout of my statements from the time I opened this account in April of 2007. This way I can get the exact amount that has been stolen from me. These companies are membership companies for Home owners and Auomobile owners. I do not own either one. They claim that I did not respond to membership cards that has been sent to me, therefore they assumed that I wanted to enroll. When I went to dispute it, I was placed on hold for eternity.

Bud of Houston, TX September 7, 2009

Great Fun mailed a check for 9.25: Check says, " By cashing or depositing this check you are purchasing a membership in everyday privileges god [sm]. Void if amount over 9.27." At the top: "Payable at JPMorgan Chase Bank, N.A., Syracuse, NY". "savings of up to 1,000.00 or more". "automatically charge the 15.99 monthly fee".

david of norwich, CT September 7, 2009

TLG Buyers Advantage TLG Great Fun TLG Auto Advantage

All the above are charging me for services I never signed up for to the tune of 200.00 This is fraud. I want them to stop.

Jessica of surprise, AZ August 24, 2009

I started noticing these charges of 36.99 on my online statements from my chase account. At first i didnt do anything about it, then I started noticing them more frequently. I googled the name of the company that was next to the 36.99 charge (TLG great fun) and called this place. They told me that i accepted a rebate from columbian house videos(which i never did) and since then they have taken 36.99 a month, (sometimes twice a month) out of my bank account.

Dan of Baltimore, MD August 24, 2009

Back in June 09 I was sent something from what looked like my bank, Wachovia/Wells Fargo, saying I could request a free credit report through my own bank. It would be sent in 6-8 weeks. I'm usually very good about reading between the lines and I'm very skeptical of anything free offered.

Now in late August I check my checking account statement and there was an automated debit of 12.99 made by IDPRTCTAUG. So I called Wachovia, they gave me some 800 number that I could reach the company that charged me. The company turns out to be Trilegiant. I talk to this woman and I let her know how outraged I am that they just pulled money directly out of my checking without my knowledge or consent. She told me that my 'credit report' signed me up for Trilegiant's service of Identity Protection.

After her sales pitch to try to persuade me to keep thier services, I cut her off and told her there was no way I would be keeping thier service. She told me ok and said I would receive a refund for the 12.99 in the next 7-10 days.

Laurence of Your Haven, PA August 21, 2009

I discovered a reoccurring charge on my credit card statement which was identified as "TLG GREATFN" I called the 800 number and learned this charge began 24 months ago as the result of making a internet reservation at a Day's Inn. The call taker informed me that, as part of the reservation process, I subscribed to a merchandise discount service.

I do a fair amount of traveling and it took me several minutes to recall staying at a Day's Inn two years ago. I was nearly speechless because I did not realize there was such a thing as a merchandise discount subscription and I was unknowingly paying a fee each month to participate in one.

I expressed my outrage at being charged 12.00 each month for twenty-four for a subscription that I did not know existed, I did not want, I never asked for, I never agreed to pay for and that I was never notified that I was a subscriber. I never received any membership literature, membership card, or billing statements.

I told them I wanted a refund. They refused, saying the fees I paid provided me with the opportunity to taken advantage of their merchandise discounts. I demanded that they stop charging my credit card. They claimed to have cancelled my subscription and gave me a confirmation/cancellation number.

All subsequent attempts to contact them by phone have failed. Please help me get a refund. 288.00 in credit card charges plus finance charges.

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