Trilegiant - Complaints

marie of spartanburg, SC February 3, 2010

My Chase credit card was charged for 36.00 from Great Fun for services I did not receive. When I called to cancel, I was told that i could not cancel. I also was not informed how Great Fun obtained my credit card number. After doing some research, i discovered that my bank, is in partnership with Trilagent and has allegedly partipated in these fraudulent activities. It should be noted that CHase tried to sell me fraud protection even though they have partipated in this fraud.

emotional stress. loss of sleep. i'm on Disability and live on a fixed income, so have been very concerned about being billed for services i have not received. I am afraid to purchase anything online. I also felt like Chase tried to bully me into purchasing their fraud protection plan.

Linda of Boynton Beach, FL February 1, 2010

I received in the mail a 'packet of services' that I could use from Privacy Guard. In the small print on the back page - it said that after my trial period I would be charged 14.99 membership fee. Well what trial membership???? I immediately called the company and they told me that BUDGET RENTAL CAR gave them my credit card and authorized a trial membership in Dec. 09! I have not rented from BUDGET in two years!!

How dare they give my card information to this PRIVACY GUARD for a trial membership. I ws not even aware I had a membership. I cancelled the membership immediately and got a cancellation number, cancelled my credit card and am now reporting this scam. Thank goodness I can read the small print on the back of the welcome letter- because ordinarily I would not even open this junk mail.

Kristin of Cedar Park, TX January 25, 2010

This company has continued to scam the vulnerable elderly folks of Texas, including my father. They sent a "check" that looked like free money to him. He doesn't understand the commitment that goes into effect once he cashed the check. It was for roadside assistance, which he already has through AAA, so it's obvious that he didn't know what he was doing. My mother is trying to fix the situation, but from reading online complaints about this, I am guessing that they will continue to get billed without really receiving any service. Other states have complained, and the company was required to refund. I would like to request that Texas do the same. And I will gladly speak with an attorney. Laws and regulations should be in place to protect the older citizens and other vulnerable people of our country who have given their service to our country and community.

Elizabeth of Dallas, TX January 23, 2010

On Friday, Jan. 22, 2010 I went to my bank to see how much was deposited into my account for my payroll check. To my surprise, my account was overdrawn. I sat down with one of the representatives to view my account activity in an effort to determine what had gone wrong. It was discovered that my employer had made an error regarding my pay. However, while looking over my statement of account activity, I noticed an unfamiliar charge. A checkcard debit in the amount of 13.99 had been made by TLG Buyers. I did not know what company it was nor what services provided. What I did know was that I had not purchased anything from this company and had not authorized them to debit my account. In response to this discovery, I asked the representative to pull up past account statements, on which I found several more debits from TLG Buyers for the same amount.

Jorge of oceanside, CA January 21, 2010

I first noticed the 12.99 charge on my account today. I called my bank, and they told me to call the company. When i called, the machine said my account was canceled, i then talked to an actual person and he stated my account was closed since 2005. That account was oppened due to "my" Wells Fargo account, which i have never had. He then did not know what to say or do so he passed me on to another gentleman who asked me more question then said the other gentleman made a mistake and that my account is active but has only been active since March 24 2009.

I told him to cancel it and asked how they got my information and who authorized them to charge me. He said he canceled my account, confirmation #, then he said that a company called "Launch Pad" called me and they are the ones that gave them my information. I dont know anything about this company now i dont know how long this has really been going on. I just need help to fing out what i need to do. I have been charge 12.99 every month for this.

Esteban of Milpitas, CA January 18, 2010

I don't really know. I think I wanted to get my credit score on one of the free sites and all of a sudden I am receving statement and am paying for it also. I have tried numerous times to close the account but have not been able to. I spoke to customer service and they said that my account was closed but I am still being billed.

James of Albrightsville, PA January 16, 2010

How did they get my credit card number? An unsolicited charge of 32.00 I have to cancel this Chase card now before they help themselves again. Is Chase bank helping in this type of fraud?

Richard of Shelby Twp, MI January 12, 2010

They put a charge of 149.99 on our credit card for a website they created called CompleteHome. Loss of 149.99, but credit card company said they will remove the charge.

Darren of Camp Patriot, Kuwait January 12, 2010

Have been deployed for the last eight months and finally got a chance to look at a credit account I have. As far back as I have the ability to look, this company has been charging me 11.99 per month for SOMETHING, although I have no idea what that might be. I have to try and resolve this from 8000 miles away, which is NOT easy. I could use all the help I can get!

Fred of Ransom Canyon, TX January 10, 2010

11.99 charge on my Chase Credit Card for the past four months. I have no idea who this is or how/ why I am being charged.

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