Trilegiant - Complaints

In November, I was offered an ID protection plan by Wells Fargo, through Trilegiant. They were authorized by me and Wells Fargo to charge my primary checking account. What they did was charge my primary account and a secondary account I carry with my father, for the same services. When I called to have the service cancelled, I was told I could cancel the one on my checking account, but not the account I share with my father. So, essentially, Trilegiant was willing to let me authorize services on that account without my father's knowledge, but not let me cancel services without my father's knowledge. That seems horribly shady and illegal (Never mind that I didn't authorize any charges on that account at all).

The extremely rude woman that I talked to on the phone suggests that maybe my father called and started the service himself, so I couldn't cancel it. Sure, he started the service the same day I did when he already has the extremely reputable Lifelock monitoring his ID. Give me a break. I had to call my dad at work and have him call Trilegiant to have the service cancelled. I have incurred charges due to this and would highly suggest no one use Trilegiant. They will try everything to charge you and then do nothing to help you.

Since 2009, my account has been charged with $14.99 & $15.99 for the following companies through TLG. Just4Me & Buyers. I just became aware of this as I am an 84 yr old senior citizen and I never authorized these charges. I am on a limited income and this has really hurt me. Please can someone call me and tell me what I can do to recover this money?

This company,Trilegiant (AKA TLG great fun), has charged my checking account $19.99. I do not, and have not dealt with them before. I have contacted my bank to cancel my debit card. Please let me know what I can do to keep this from happening again.

I ordered a back massager from a company called Homemedics online. That site directed me to a site called drugstore.com. There I found what I wanted and ordered it by telephone. I was asked about this TLG program and declined. The representative at drugstore.com said my debit account would be charged one dollar for a trial period of, I believe, one month. I said I did not want to be involved with the TLG shopper program and I certainly did not want to be billed every month for the "super price of $29.95" for something I will never use.

Sure enough, one dollar was taken out of my checking account by TLG Shopper but I have yet to receive any e-mails or U.S. postal mail about TLG, which I need to cancel my participation in their "savings opportunities". I am calling my bank today to block any withdrawals from this company or its associated companies. I am also calling the drugstore.com company for doing this and try to find out the phone number to call TLG. I am doing what I need to do, but if you need more information from me, I will be happy to comply. Thank you.

I was charged $12.99 from my debit and I don't even know what this thing is. You all better get your stuff together.

My credit card was billed $159.99 from TLG Comphme and $169.99 from TLG Autovtg. I have never heard of them and I am a victim of fraud. Please help me with this injustice. Thank you!

I just saw a $19.95 charge on my debit card yesterday. I called my bank to dispute. I have no idea how I got this charge, or what I signed up for. (We don't sign up for things!). The bank will review and block all other charges.

I signed up at firsthousefinancial.com for a service they didn't provide. They diligently charged my credit card which was supposed to just be a check for the service. They said that they would refund me certain transactions but they didn't and continued to charge my card. I can't get through to their service department.

I want to sue, not for the money they stole but for the fact that they are scam artists and need to be stopped. Every month, I get charged between $9 and $13 and they won't stop.

I used to work for the company that was under a contract with Trilegiant. Because I was very honest with the customers with the program, they fired me. This place is ridiculous. Our paychecks were fined if we did not read our script verbatim. People were fired for telling customers things they were not suppose to know. Do not sign up for this! If you did, you need to call your bank and cancel your card, do not call to cancel the program!

3. Holstead Jewelers.

Great Fun is suppose to be $1 for the first 30 days, then your suppose to get some type of gift card once they receive your dollar. Then when you get your membership card in the mail, that's when your 30 days is suppose to start, and if you don't cancel, they will bill you $19.95 a month.

Shoppers Advantage is suppose to be free for the first 30 days and $19.95 a month after that. But what they do is read the end of a paragraph real fast talking about that it is $19.95 a month after that. They tell us, "There is no reason why you can't sell Shoppers advantage, if you don't sell it, you don't get paid."

Holstead Jewelers is some type of jewelry. It's only $6.95 for shipping and handling. But if you agree to pay that $6.95 for shipping and handling, you also agree to pay the $30-$40 to preview other jewelry which they bill you each month for jewelry you yourself didn't order!

Do not order anything and don't be stupid. Do not give your card # over the phone or internet! I hope this helps, from an ex-employee.

I too just received the we-will-sell-your-information letter. This was a day after Discover called me to say they are shutting down my account due to fraudulent activity. The activity was from a website that charged $1. It went through at 9:00 am and they called me at 9:30 am. I have no idea what the exact website was, nor will I until I have access to my new account. However, it appears that if you receive this, there is a good chance you have been scammed. Does anyone know if it is better to actually contact them, or just to let it go?

I received a trifold flyer in the mail. I do not want any of my information shared.

Yes, they did the same to me. I just got this notice today (1/09/2012) about "sharing" my information. I found out they billed me for four months. I contacted them directly and they said they'd stop. I changed my credit card number. I will have to watch my bills and see if they figured out how to screw me again CBD.

I received notice that my personal information was going to be shared with other financial companies but I've never provided my information with this company. The really funny part of this story is this notice was sent to my parents address. Phishing scam that needs to be ended. Feds need involved before this scam gets out of hand!

Today, I have received a folded piece of paper secured with a dot of glue thru the mail - stating that this company Trilegiant Corporation is and has the right to use/sale my personal information how they want and with who they want. What? Who is this company and how did they get my information? Who authorizes them to have or use or sale my information? If there is anybody that knows how to get these scammers shut down please share that info with me.

Further more, I Googled their name and found info stating that there were hundreds of people that have been and are still be scammed from this Trilegiant Corporation. They were being scammed by money being charged to credit card/debit card/checking accounts without authorization - little to no refunds when charges were found to be bogus. This Trilegiant Corp is under so many different entities that they are virtually untraceable to get this stopped.

I received a letter from the Trilegiant Corporation stating they are going to share my personal info with their affiliates and non-affiliates within 30 days. I do not know who or what this corporation is. I do not want my personal info shared with anyone. I don't know how they received my personal info to begin with. How do I stop this? I do not do business with them and never have, and have not authorized anyone to share my information. I am frightened on what will happen next and do not know how to stop this fraudulent company.

Received a tri-fold printout from this company today ( 01-06-12 ) stating they are going to be processing my personal information. I have never heard of this company even though they claimed to be in Nashville, TN. There is no street address, only a P.O. Box number. I do not want to have anything to do with this company, period!

About two to three years ago at a Suncoast Video, now closed due to going out of business, my ex-fiance signed me up for a VIP membership card on my credit card which he used during a purchase. I told him to cancel it because I didn't want to be charged. He called and they refused to cancel it because it was under my credit card. I called and fought with their customer service rep for 15-20 minutes who tried every angle possible to keep me in the program. Finally, I was told my "free trial" membership would be canceled and my credit card would never be charged. However, that never happened.

I recently discovered after taking control of my previously joint account with my mother that this company had not canceled my membership and had essentially been stealing $9.99 per month from my account totaling up to between $250-$350 now. When I called to confront them, they said they didn't have any record of me ever canceling my free trial. I was told if I had canceled, I would have been given a cancellation number and without that number from two to three yeas ago, there was no proof I called. Convenient! They finally agreed, after much argument, to refund just the last month's charge but not the full amount they stole from me in a program I didn't actually sign up for. I have filed a complaint with the Better Business Bureau to pursue some greater refund and my account is blocked from all TLG charges.

Just like the others, I got a notice from Trilegiant Corporation. What made me suspect is that they don't identify who they are affiliated with. I think any legitimate entity would have done so. Let's all be vigilant in checking our banking and credit card accounts.

I received a notice from Trilegiant about sharing my personal information. I do not do business with this company and am not a member. I understand this is an identity theft insurance company. I never signed or heard of them before this. What should I do?

I received a notice in the mail on 1/4/12 that they are going to share my information. I have no idea who this company is. I tried to email them, but was unable to due to an incorrect address. I would like to contact them to take my name off their mailing list. Please let me know how I can do this.

I have received a notice in the mail from Trilegiant Corporation advising me that they have obtained my personal information and will begin sharing it within 30 days from the date of the notice they have mailed me. I do not know who they are or how they have obtained my name and address. Please let me know what to do to stop them from going any further with my personal details.

Today, I received a notice that Trilegiant Corporation, P.O. Box 40383, Nashville, TN 37204-0383, will be sharing my personal information with non affiliates to market their company. I have never heard of them. How did they get my address? This looks very much like a scam. I don't know if it is better to reply and opt out, or if to ignore like leaving them in the dark if my address is current or not.

I have received a letter from the Trilegiant Corporation stating they are going to share my personal info with their affiliates and non-affiliates within 30 days. I do not know who or what this corporation is. I do not want my personal info shared with anyone. I don't know how they received my personal info to begin with. I want it stopped. As far as I know, I do not do business with them and never have.

I received a notice that Trilegiant will be "sharing my personal information" today. I have no idea who they are, and I am not affiliated with the company or any of their subsidiaries. They claim that I am their customer, and thus they can use and share my personal information at will. This is fraudulent, and I cannot establish how they got my name and other info.

Out of the blue, I received mail from the post office from some company calling itself Trilegiant saying they were going to sell my personal information. I have never heard of this company before, and have never done business with them in any way. I googled the name Trilegiant, and came up with numerous web entries associating them with credit card fraud. Once again, the mail I received from them was the first time I had ever even heard of the company, and I have never done business with them in any way.

I have had four unauthorized credit card charges at $19.99 each and was refused any charge back to my card and was offered no restitution and no reimbursement whatsoever for my money. I am disabled. I, my wife and a two-year old child are trying to make it on $600/month SSI. How can these people do something like this? I'm unable to pay full amount of rent until next month and have to find other place to live. Sure hope these people fall on hard times and live like my family has had to only to have some of their little bit of money stolen from them!

I signed up for a free membership with Shoppers Advantage. They even sent me a $50 check, but after they sent it, I read somewhere they were scamming people and I was concerned. They sent me a catalog and told me that it wouldn't cost anything. I was wrong. The other day, I checked my account and noticed that I had this charge on there from Great Fun.

So, I called Great Fun and they told me that it was the same parent company but that it wasn't Great Fun, it was Shoppers Advantage. So, I called Shoppers Advantage and they told me that there wasn't anything they could do. I explained to them that they didn't tell me when they called me and told me that they were enrolling me in a free membership. I never gave my information to Shoppers Advantage. I gave my information to Great Fun, but they took my information and charged me. They said that I wouldn't be responsible for future billing. I explained to the guy that I talked to, David, that he was just there for a paycheck. I ended that call unsatisfied with the result.

I called back and was told that they would remove the charges, but when I checked my account, I see that they took the money out of my account anyway. I was charged a $31 NSF fee one day before Christmas, so that's how this company, Trilegiant, treats its customers. They lie and scam their customers. This is an outrage!

A charge for $149.99 was just posted to one of my credit card accounts. I called TLG and was told that I accepted a promotion via a refund check back in 2009. They agreed to cancel my subscription with them and refund me $131.00 which I told them was unacceptable. I should receive the full charge especially since this just posted 1 week ago. I was then instructed to write them a refund request letter and send it to a PO Box # in Westerville, Ohio. I then filed a dispute online with my credit card company. And I also called my credit card company to insure that they received my dispute and also to let them know I spoke with TLG. My credit card company told me that last November (2010) I was charged the same amount by TLG! Shame on me for not being on top of my credit card charges! I am furious right now! And after other complaints, I am even more upset that this type of scam continues!

I got my credit card statement in the mail, and noticed a charge of $139.99 from TLG*NETMRKT. I never heard of TLG*NETMRKT so I called my credit card provider to find out about this charge. She was very helpful and called TLG. After waiting about five minutes, we finally got a TLG representative on the phone. According to the representative, there was no activity since 1999 when they had billed my credit card (I think he said $59.99) for renewing my subscription for Shoppers Network. I informed him that, to my knowledge, I had never used Shoppers Network, and never intended to use Shoppers Network. He said that he would cancel my subscription and refund my $139.99. He said that it would take one to two months for it to show up on my credit card statement.

To my knowledge, I have never used Shoppers Network. I have no idea how they got my credit card number. I must have overlooked the charge, back in 1999, or I would have had it reversed also. I guess they got me on that one!

I was promised a $20.00 rebate for tickets that I bought. At that time, they signed me up for $1.00 for this Shoppers Advantage, promising a lot of stuff, of course. I was supposed to receive a card, etc.; I never did. but I did receive a card from Great Fun, a company I never heard of and never signed up for. They also charged me $1.00. I cancelled the Shoppers Advantage, and now, I must call and cancel the other, because they truly are scam artists.

I was contacted by this company after taking a survey online. I was also told that it will only cost $1 and that I would receive a $40 Visa gift card to use anywhere. Further, I was told that I didn't have to keep the service. Then I contacted the company over 30 days ago to cancel my membership, so that I wouldn't be charged $19.99. I never received the gift card, and my account was charged. I am reporting this company to the BBB.

They just keep ripping you off. Someone should track down the owners and take everything they got. These lowlifes deserve what's coming and I'm sure it's coming. They got me for $34.00 a month for the last 14 months. I've lost $476.00.

They keep charging me $12.99 every month. I didn't sign or authorize any transaction from their company. I don't even know their company.

We discovered a charge of $19.99 per month on our Visa account from a vendor identified as TLG EliteXC. Unfortunately, we were not vigilant, because we had 18 months of charges, or about $360 that we did not knowingly authorize. I am a CPA. We contacted Trilegiant and they indicated that by endorsing a refund check from 1-800-FLOWERS, we had agreed to participate in their program. This is an incredible scam.

They will send us a copy of the check where we did this, and they have agreed to refund us two months of payments. We can apply for additional refunds. We will see if we get the promised refund and any more. If they refund two months, they get 16 months. This is a huge rip-off - totally unconscionable.

The upshot of my getting cheated by Trilegiant is that I have cancelled my credit card and will wait before I get a new one. All automatic payments on my card will now be debited directly from my bank account. My Italian bank has agreed to contest the unauthorized debits and try to get back some of the payments.

I still have no idea how I got pulled into this scam. How does TLG get away with this?

My bank account was being billed monthly for products and services we did not purchase or authorized account withdrawals.

They are Mon Value 1-800-925-8674, also Travelers Advantage 1-800-548-1116.

Both were called today by my bank official and cancel confirmation numbers were given. We would like to have money taken from us refunded as we received no product or service.

Paper work was forwarded, but there was no response to refund.

I've been scammed by these people for several years now. I called my credit card company and they told me the only way to get this fraud to stop was to cancel the card they were charging and they would send me a new one. I did that. They showed up on my next bill with the new card. I finally contacted the CT BBB, who assured me that this nonsense would cease. I'm now monitoring my bills much more closely. Shame on me for not doing it sooner. Only in America can thieves like this get away with crimes like this.

TLGFUN charged my credit card account $19.99. I called them they are supposed to credit my account. They would not tell me how they got my information. I'm upset that this happened. As far as I'm concerned, it is fraud.

I cannot find information on how to contact them. I need to stop them from charging my credit card each month. I do not know who they are. I need their email address and regular mail address to cancel this account. Bank will not stop payment unless I cancel the account.

TLG Just for Me in CT has charged my husband's credit card $129.99 three years in a row, and I just caught it. They said I signed a check from budget to enroll in their program, which I did not. They have yet to prove it, but they say they can. They have only credited one of the charges, but it is fraud, and I want all my money back!

I stupidly signed up for a trial of TLG Travelers Advantage program in January. Within the trial period and after incurring a $1 fee, I called and canceled. They dutifully credited my credit for the $16.99. Little did I know that in conjunction with this, I was signed up for TLG Shoppers Advantage which I didn't cancel because I didn't know I had been signed up for it! I've been charged $16.99/month for it since January. I called and canceled, and asked for credit for September. ** me for not having noticed sooner, but something is very slimy about this outfit.

It has come to my attention that I have been charged $12.99 by TLG Travel Advantage every month since July 2006. I have also been charged $8.00 every month (occasionally twice a month) by TLG Shoppers since September 2006. I never authorized these debits nor received products or services. I don't know who TLG is or how this started. It is my bad for not paying attention. However, I believe that fraud is actually a crime. First, I want the debits to stop immediately. Second, I want my money back. My credit card company is not very much help, saying they are not authorized to block payments. I would appreciate some advocacy.

I have no idea how I got signed up for this scam, but I am being billed twice monthly for $15.99 by something that says "TLG TRVLADV" and "TLG EVDYPRV" on my monthly statements. I have been overdrafting my account now for quite some time monthly so, I finally looked a bit closer at my statements and found 2 recurring charges monthly for $15.99. I come to find out the charges are always placed at different times in the month, I guess so as not to alert the victim of the charges being placed. That's probably why I never saw them before on my monthly statements.

I found that on a few of the charges, the two frauds are back-to-back and other times, they are a few days apart. I called the company and spoke with some ** who informed me that they have been billing me since January 11 of 2010! It is now September of 2011! They have caused me to overdraft numerous times and that coupled with the length of this scam, I have lost around $1,000 to these thieves. The ** on the phone claimed I had signed up for it on the phone but couldn't or wouldn't produce what he claimed were recordings of every conversation.

I am 25 years old and I do not travel nor do I need a savings program which is what I have been paying for monthly for around 2 years now! If anybody would like to contact me on doing something about this, I would be more than willing. I have lost a lot of money that I could have used and I want it back, as I'm sure a lot of others do as well. We need to straighten this fraud out or shut them down. I would prefer to straighten them out so unsuspecting people can keep their jobs such as the kid I spoke with over the phone, but the corporate thieves need a lesson in integrity. Email me at **. I hope you find this useful. I only wish I had caught this sooner because now, I am out of about $1,000.00. God bless, Aaron.

I was sent a membership card from Auto Vantage through Trilegiant Corporation. I am charged a fee of $16.99 on this month's statement. I did not agree to their service when asked and declined immediately. I am cancelling that membership today, including the fee for this month. I would like to get a refund or apply the fee to next month's payment which is $222.87.

A company, called TLG Great FN, withdrew money in the amount of $19.99 twice from my debit card. I don't know this company. I did not give them authorization to do this. The total amount they stole from me is $39.98. They are a scam company who goes into to people's bank account and withdraw money from it without their permission. I tried to get my card company to block them but they said they can't and that I would have to change my account number.

I was sent a membership card from Auto Vantage through Trilegiant Corporation. I am charged a fee of 15.99 on this month's statement. I did not agree to their service when asked. I declined immediately. I am cancelling that membership today. I am including the fee for this month. I would like to get a refund or apply the fee to next month's payment which is $1,103.75.

I made an online purchase with Camera World back in November 2009. I was also offered a $20 gift coupon. According to GREAT FUN, when I accepted the $20 gift coupon, I had also agreed to a $14.99 /mo membership with GREAT FUN which is something I would never have signed up for. I am sure the agreement was hidden in some small fine print.

I noticed a monthly charge to our account of $12.99. When I investigated, I have found that the company, TLG, is an identity theft program I did not enroll in during our business checking set up with Wells Fargo.

The account is for a non-profit that carries little to no balance. When I tried to dispute the charge with Wells Fargo, I was transferred to TLG. TLG insisted that I enrolled online for this program and yet I've never been online for this account nor for an identity theft program.

This is not the only company affiliated with them. They called my phone 000-000-0000 one phone call after another, but this time using a person telling you this is the way to cancel, all that were listed, there were 6 .

When I cancelled them with him, I than cancelled by phone when they sent the material anyway. Now none of the numbers answer. I cancelled in late April, and than again in May by phone again. They still hit my account in June and July. This places are TLGShopper 800-526-4848, TLG*everyday 877-630-1295, these have a CT maybe Conneticut. AL Magazines 888-623-4982, Wilmington. WMA*US weekly 800-283-3956 New York. TodaysEscapes 877-226-1837. I have the print out from my checking acct.

There are charges on my credit card for no reason. I don't know this company or what they do, and never signed any agreement or cashed any checks issued by this company. I do not know who they are. But reading up on them on the web, I've discovered they are scam artists who claim people they steal money from have signed and cashed some sort of check they sent to them or signed up for some kind of service on a trial basis. I did none of these things.

I have been charged twice for the price of 19.99 and total of 39.00 dollars without my authorization. I have never had any membership with them nor anything, so I believe that it was fraudulent charges. I contacted my bank and told them about these charges and for further charges that I will not be authorizing. But I still would like to file a complaint against this company.

Had to sign up for identity theft protection to receive free checking from Wells Fargo bank. Fee was $1.00. After 1st month we sent in a cancellation letter to TLG(October 2010). In Jan. 2011 TLG pulled 1 payment of $15.99 out of out account without authorization. In Feb. they pulled 2 payments of $15.99 each out of our account, again without authorization. We contacted them and they credited 2 of the payments back to us. they still owe us 1 payment of $15.99 and keep telling us it will be 5-7 business days each time we call to inquire about the credit. This has been going on since April 26, 2011.

There was a charge for $89.99 placed on my Chase MC from this company. While on the phone with Chase, there was another attempt to place another charge for the same amount on my card.

This is a company with whom I had never dealt and never bought anything from. Yet, they charged my Capital One credit card with $12.99 for 6 months before I noticed the charges.

I dealt with Kiara Ward and Scott Roberts. Scott told me that a username had been set up in my name as "vickery42" which I have never seen before.

The first charge was from TLG Travel advantage and the second charge was from TLG shopper.

This is a company runs under TRILEGIANT Corporation. I detest those practices and would never agree to service contracts of this nature because I have been a worldwide traveler for a long time. I also shop online and pay right away and do NOT need a service for that. I have cancelled both contracts as of today June 17, 2011. If there is a class action lawsuit open right now to fight these practices I would appreciate to be informed about it. Thank you.

I was in a bind and looking for deals on a rental car while on a trip to Phoenix. Somehow I came in contact with Shoppers Advantage (Trilegiant). I signed up for whatever it was knowing that they would bill me if I did not cancel within 30 days. I didn't end up using the services, but forgot to cancel and ended up being charged for a couple months. Fine, my fault. However, after canceling in January I looked at my credit card statement more closely in May and saw that I was still being charged $16.99/mo.

I called the SAME number that I called in January and asked why I was still getting charged. They asked for my cancellation number and since I couldn't find it they said they could not confirm cancellation. They cancelled it again and said I wouldn't be charged any more. Now in June, I am looking at my statement and I was charged again in May so I called the SAME number I called the previous 2 times and told them what was going on and they said it showed I cancelled my account in January. They then asked what my billing statement said, which I told them (TLG*TRVLADV), to which they replied "oh that is a different department, I'll transfer you to TRAVELERS Advantage." Traveler's Advantage advised that my account had been cancelled on the 16th, but that billing took place on the 15th, so I was one day too late. Fine, again understandable.

What is NOT understandable, however, is how I went from signing up for Shopper's Advantage and then also ending up with a membership to Traveler's Advantage. All of the information they sent me in the mail said SHOPPERS Advantage. When I called the first time to cancel I told them what my billing statement said and they did not say anything about Traveler's Advantage. They even made a separate member number for me under Traveler's Advantage so when I gave them my Shopper's Advantage number (WHICH WAS THE ONLY ONE THEY EVER GAVE ME) they said my membership didn't even exist.

So either I signed up for Traveler's advantage in the first place and then they created an account for me with Shopper's advantage as well (without my permission or knowledge) and ONLY sent me information about Shopper's advantage and billed me through Traveler's OR I signed up for Shopper's and they created a Traveler's account without my knowledge or permission and only sent me information about Shopper's. Whatever is going on here, it's not good as I can obviously see from all the other complaints about this company.

I booked a hotel room through Choice hotels. They offered to put me through to their "partner" for savings on travel and free gas cards, etc. I assumed since Choice was partnered, they were reputable. I agreed to a $1 charge and 30 days to cancel if not satisfied. I started noticing a couple more $1 charges from other companies that sounded close to the same. The $3 isn't important, but I didn't want to get billed monthly for 3 accounts.

So I called and they were unbelievably rude. Gave me a phony "cancellation number". My credit card co. said they did not cancel. I now have to worry they will charge my card monthly like all the other people on consumer fraud websites. I now have to cancel my card. I am furious with them, but also Choice hotels for offering these goons up to me. They didn't take the time to see what losers these people are? Lawsuit after lawsuit and even Paypal said they were frauds.

I put $68 on my prepaid debit card at 1:48 and by the time I got home, TLG Shoppers Advantage already swiped $14.99. I called back to recheck my balance on my card about 1 hour later and they hit me again for another $14.99. They stole bill money and I know I won't get it back in any reasonable time. This is fraud! This is not much money to some, but it is my money and I need it back!

Charges without authorization and recurring check card.

This company charged my credit account without my authorizations. I may have unknowingly done something (they told me I signed a check?) but I never authorized them to deduct charges from AutoVantage, Complete Home and Secure ID monthly in the amount of $15.99, $16.99 and $15.99. I would like all monies reimbursed.

I had to pay late charges on my credit card account etc. as I was having financial difficulties during this period and found it hard to keep up with all my bills. It also affected my credit. I kept paying my credit card and the balance never went down.

I got a phone call from them after purchasing something on the Amazon web. I told them i was not interested. Well ever since then they had been taking $19.99 out of my account. I call and most times they put it back. I had to close my bank card just recently (5/17/11). Tlg Great Fn & shoppers advantage did it again but this time Tlg Great Fn didn't put it back. Then I got an email from a woman who worked there telling me there was a class action suit against them.

My account is over-drafted; I can't pay my bills. I have to change everything around for my bill payments just to get these leaches to stop. I'm fed up as I repeatedly call and email them and they just don't catch on. Tlg Great Fn phone 1800-290-8603 - this is all I got from my bank statement.

Don't be fooled, there is a conspiracy going on here. I was contacted by "Shoppers Advantage" over the phone while I was at a wedding. They said that I was a premier Visa member and that they would like to offer me a $100 gas card. Hesitantly, I thought: "It can't be that bad, $100 in gas sounds good, right?" Wrong.

When I received the gas card, which by the way was five different coupons that had to be used on different dates, then you had to mail in the receipt to get your money back. Mailing, stamping, sending and waiting for a $20 gas card? No.

So I threw it all out, thinking that it was over. A month later, I'm getting a call to confirm my signing up for a Shopper Savings Club. I had to cancel in 30 days to prevent being charged monthly for 60 months. I never received the package containing the number I was promised, to cancel my subscription.

Now, a year later, after they somehow got the number of my credit card which I possibly gave them over the phone at some time on the first phone call, I receive a letter saying I owe them $1077.30 and my credit card is declining payment. Yes, it's declining payment because it no longer exists. I owe this company nothing, and they think that they're constantly trying to charge an account that no longer exists and then racking up the charges silently. Throwing me a $1000 bill will work? I doubt it. I have already contacted the state attorney, and filed with the BBB. If they think they are seeing a dime of this money, they are mistaken.

I talked to a supervisor, Robin **, who was very rude. When I tried to tell her that I had never once used the service or received anything from them, she said, "We can legally charge you. Do you want to cancel or continue?"

I am shocked at how blatantly this company scams people and gets away with it. They have already been sued by states multiple times. How does someone stop them?

TLG Buyers Advantage took money from my checking account, with Chase Bank, without my authorization. About 6 months ago, I got a check in the mail from them, regarding purchase protection. I didn't need it, and didn't feel comfortable about it, so I tore up the check and put it in the trash. Sometime in March 2011, I received a letter saying my membership was going to expire on March 31 or so, and that I needed to call to renew my membership.

I never enrolled in a membership, so I did not respond. I noticed in my account on April 29, 2011, $139.00 was debited to TLG Buyers Advantage. I never authorized that transaction. I want my money back. I live paycheck to paycheck, and that amount of money would have carried me to my next payday. I cannot afford legal fees for an attorney, but somehow I want my money back.

I was called by Trilegiant and was promised a $100 gas card if I signed up for a 30-day trial membership in something called Great Fun. If I canceled within 30 days, I would not be charged, otherwise it was $29.95 per month. The gas card never arrived. I called them today and insisted that both their Great Fun and Shopper's Advantage memberships be closed. They agreed without argument. If more charges are posted to my card, they'll get a surprise--I tape recorded the conversations including today's date and confirmation number. I guess time will tell.

They are still charging me every month and I've asked them to stop. I want my money they stole back. It's setting my budget back.

I received a post card suggesting that a "Membership Renewal" fee of $129.99 would be withdrawn from my bank account if I did not call a toll free number before the set renewal date. The membership is for "Great Fun", something I have never heard of. I called and was asked for a "member number" something, of course, I don't have.

I found a charge of $19.99 on my bank account from these people but I did not sign up for this. I called the bank and they gave me the information for calling them. I had to cancel my membership even though I didn't sign up for it. They said they would refund me the $19.99 but there was also an overdraft of $28 on my account because I didn't have the money in there.

Four days later, there was another $19.99 charge and another $28 overdraft because they charged me again. The bank gave my one of the $28 overdraft fees back but they won't give me the second. I called and canceled again and the second lady said I was never canceled the first time. I'm frustrated, angry, and scared they are going to take it again. How can I get all of these charges back? All I want are the two $19.99 charges and the one $28 charge. Please help.

I checked my bank statements from HSBC and noticed unauthorized charges from TLG, now known as Trilegiant, upon further investigation. Since 2009, I have been charged from $8.99 - $169.99 for services I did not request, more than $1,000 dollars. This is a scam and I would like to have my money refunded to me in full. This company has got to be stopped. Many people are suffering financial hardship because of these thieves.

I am an elderly woman. I live off of my social security checks. Because of these unauthorized charges, I was forced to remain without food because my bank account was debited and I was left without any funds. No funds in my account, no food on the table.

I was billed fraudulently for $14.99 on my debit card through Citizens National Bank on the following dates: 12.29, 1/21 & 3/01. I only checked to see what the current charge was for and realized I had been overlooking previous faulty claim for which I had not authorized!

Trilegiant mailed a solicitation to me in the form of a small check of about $10 - $15. I mistakenly thought it was a rebate on a transaction I had had with Priceline.com. Upon cashing it, I unknowingly enrolled in your Great Fun program and was billed in 2009, 2010 and 2011. This is considered negative option marketing.

I am aware of the following two settlements Trilegiant has made with consumers for this practice: December 12, 2006 -- Sixteen states reached agreement with Trilegiant Corporation and Chase Bank USA, settling a "negative option" fraud case in which the companies were charged with deceiving consumers into paying for membership programs that offered supposed discounts on things like car and home repair, shopping, and other goods and services. Trilegiant must: Send renewal notices to consumers who have active memberships, advising them that they have purchased the membership, and how to cancel the membership, if they wish.

September 10, 2010 -- In settlements, with the State of New York, Webloyalty along with Affinion Group, Inc., its subsidiary Trilegiant, and other retailers engaged in discount club schemes must: Fully refund fees charged to certain consumers who unknowingly enrolled in or did not authorize billing for Webloyalty discount clubs and programs Permanently end its practice of obtaining consumers billing information from online partner retailers Reform its online marketing practices to ensure consumers understand they are enrolling in a program offered by Webloyalty for which they will be billed Make redemption forms for rebates immediately available to consumers online Further, State and federal governments all have rules in place designed to protect consumers from inadvertently committing to purchases through a negative option pitch. The law requires that consumers give an informed consent before a negative option purchase can be considered legitimate.

I am requesting a refund of the two above charges based on the following: I did not give informed consent nor understand that I was enrolling in any club and would be billed for it when I cashed what I considered rebate checks. I did not receive any renewal notices advising me that I had purchased any club membership, and how to cancel the membership I did not release nor knowingly consent to release of billing information from your online partner retailers (Priceline and Chase). I am looking forward to your reply and a resolution to this problem as you have already reimbursed me in full for the 2011 charge.

I saw a non-authorized charge on my account in the amount of $19.99. I tried calling 4 different phone numbers, which are not working. Finally after hours of research, I found a working number! I would just like to know how in the world they get this info.

Yesterday, I was checking my annual statement from Chase and noticed a charge of $129.99 from TLG Just For Me. I did some digging and found out that TLG has charged me the following fees on an annual basis. I was also billed by TLG Buyers Advantage. I am not sure where these charges originated but I get the impression that they resulted from rebates that I checked after making purchases online. Since 6/2007, I have paid this company about $800 for no services or goods.

I have unauthorized charges on my business Chase credit card over the last three months totaling $52.97. Chase has been uncooperative and I don't have any other information on this company to contact directly.

Since 2003 this company was charging via my mortgage company Chase Bank, totaling approximately $900. I requested a refund because I did not authorize them. They advised they would send me proof that I had requested their services and they never replied. After many phone calls, they sent a check for $48.00. I called them and asked why the $48, but, of course, they never replied. Always advising we'll investigate and call you back. This is not the amount they took from me. Now I receive a letter telling me that I should confirm the aforementioned amount. They owe me more than this amount.

Charges of $14.99 began showing up on my bank statement in early 2008. I called my bank to ask about what they were and my bank actually tracked for me and gave me the number to call. After repeated requests, I received a form dated November 3, 2008 for refund. I immediately filled it out and returned to the address they provided (as shown above). After many phone calls, no luck, no refund. They charged my account a total of $104.93 ($14.99 for 7 months). In filing today, I decided to check online.

They keep withdrawing money from my account for services I have requested to terminate. They are charging me $16.99/month for something I don't want and asked to be terminated. Put my account into overdraft on more than one occasion.

When I received my membership materials, I received expired coupons to use at a garage. The garage however would not take them so I called Auto Vantage and told them what happened. They were going to send me out a postcard type mailer to fill out and send back in to get the gas cards. I sent back the postcard type mailer, but never received my second set of gas cards which i was told I would get. I'm being told that no cards can be sent out because I'm not an active member, which I believed I was when I sent in the second mailer. If they received the mailer when I was not a member, then I should still get the second set of gas cards that I was told I would get.

These companies can't be telling consumers that they are going to get something and not follow through. The corporation was already in trouble with the law settling a $25 million class action lawsuit and so why would they do this to me and who knows how many others. I could have gotten $40 in gas with the gas cards, but I had to pay for my own gas. It was stressful calling to be treated like I was a liar and rejecting my claim because I'm no longer a member.

Unauthorized debits to my daughter's checking account of $15.99/month for 12 months. The relationship was terminated after 1 month and they agreed to stop any charges, but they never did. They have stolen from my daughter $192.88 over 12 months which has caused an overdraft charge at the bank of $25.00, totaling $217.88.

On July 8, 2009, I rented a truck from Budget Rentals. I also accepted an offer from Shoppers Advantage for $40 worth of gas money in exchange for signing up for a trial membership in Shoppers Advantage. I was told that I could cancel any time before 30 days and not be charged anything. I took down the 800 number in my calendar and called and canceled on Friday, July 31, 2009, which was well within the 30-day deadline. I was given the cancellation code of ** to confirm that the service had been terminated. I thought no more about this issue as it had been resolved.

On December 9, 2010, I noticed that my credit card statement had a charge that I didn't recognize for TLG Shopper. When I examined all of my statements, I realized that I had been charged $15.99 on each of the following dates: 11/20/10, 10/20/10, 9/22/10, 8/20/10, 7/21/10, 6/21/10, 5/20/10, 4/20/10, 3/19/10, 2/19/10, 1/20/10, 12/19/09, 11/19/09, 10/20/09, 9/19/09, and 8/19/09. Because I canceled this service before the 30-day trial period, I should not have been charged any of this money.

After I made an online parking reservation I was presented with a pop-up ad soliciting a trial $1 membership to separate products Great Fun (80798135) and Travelers Advantage (2215-80798285), part of Trilegiant (TLG). They stated that if I canceled during the 30-day trial membership I would receive a $10 rebate to my credit card for each product. I canceled in 20 days, received nothing each product replied to my email disavowing any knowledge of a $10 rebate.

I recently found that this company was taking money from my credit card account without my consent. The reason I know I didn't consent is because in 2006, I had the same problem with this same company. At that time, the credit card company was HSBC, Orchard bank. I contacted you all and you helped me get a refund.

My compliant was filed on 12/17/07. At present, I'm dealing with credit one bank. Any mail from TLG or companies I don't know about, go straight to the garbage without opening. Therefore, I know TLG has committed fraud against me and violated my civil rights. Its like stealing. How can they do this to the same person twice and not be charged and sued? How can I go about suing them for violating my civil rights? The first time I went along with them putting my money back but, this time I want justice.

Thank you.

I tried to cancel this membership in 2009. The agent gave me a hard time but lead to be believe that the account was canceled. I find this month that the account was never canceled. When I complained to the new agent that I was going to complain to consumer resources and the CT Attorney General, I was "transferred" to a supervisor. A wait of half-hour or more, no supervisor ever came on the line. In researching online, I found that the State of CT has already sued Trilegiant for fraudulent business practice. CitiShopper says they are affiliated with CitiBank but they apparently obtained credit card renewal information from CitiBank.

My wife and I rented a car from AVIS for March 12-13 and over the phone my wife was asked by the AVIS (called Yuma AZ Avis ** 3/8 at 6:28 PM) agent if she wanted to sign up for the TLG travel advantage program. She said yes and was told she wouldn't be charged if she cancelled within 30 days. She called the number she was given within less than 3 weeks of starting the service (** 3/24 at 8:54 PM) and cancelled and was told she wouldn't be charged.

I received a notice stating that my membership in Fee Card is about to expire, and unless I cancel it, I will be charged $20. I never joined Fee Card. I never gave them my credit card number. I never authorized them to charge my card! Since this is not the first time I've heard from these people, I'm assuming they've charged my credit card before. At that time, I filed a complaint with the postal inspector.

Wells Fargo solicited Trilegiant as a partner of the bank. After pulling my credit reports, Trilegiant reported incorrect information to Wells Fargo. Wells Fargo in turn cut off my credit limit on my credit card and refused to reinstate after I complained that the info from Trilegiant was wrong. I had all 3 credit bureaus pull my reports and scores to try and prove to Wells Fargo that my info directly from the agencies is the correct info. Wells Fargo continued to transfer me from their credit card dispute department directly to Trilegiant. Trilegiant denied any wrong reporting and directed me to the credit bureaus. Please help or direct me to a lawyer.

I got unauthorized charges to my credit card from company I've never heard of. I researched this online and find out that this company somehow gets "shared" information from other companies and charges my account. I want to know how to stop them.

I looked last week on my bank statement and discovered that I had a recurring charge on my account. I went to the bank and they stopped the charges and gave me the number. I never signed up for these services or gave them authorization for them to take money from my account. I spoke with someone on October 16th, 2010 and they said they would issue a refund. I called back on 10-21-10 and was told by Mark ** my credit would be issued in 48 hrs. I called back on 10-25-10 and a Kenyetta ** said I must have misunderstood. She said I would not receive my money until 7 business days, and would take 1 to 2 billing cycles to post! They stated that in July of 2009 a phone call was placed and because of that, I signed up. But in July of 2009, I was taking care of my father who was dying of cancer!

Since I signed up for the Hot-Line credit protection I have been receiving numerous emails from hotmail.com.

I looked at my bank statement online and found four charges on my account from this company I never heard of. I called the company and asked who they were and why they were billing me when I never contacted them, ordered any service or product from them or received anything from them. They told me it must be a mistake. They were sorry and would credit back two of the charges in 7 to 10 days and if I wanted anymore credited, I would have to write them a letter. These charges to my account also resulted in my account being charged three overdraft charges of $35 each. I have contacted my bank but they will not remove those charges. I now still have two of their charges taken from my account and $105 of bank charges on my account! This company should be put out of business and I would like information on how I can be paid the money they stole from my account!

I've called these people several times asking them to please stop charging my account and they agreed to do so; they even gave me my $12.99 back. However, they are still charging my account and I don't even know who they are and how they got my checking acct info. Today, I will shut down my account since they won't stop charging me for a service I didn't ask for.

My account has been fraudulently charged by the following company: tlggreatFN89420822sep 866-6301504 ct. I want to put a stop/block on any future payments to this company. I never authorized any transaction with this company on Sept. 28, 2010 or any other date for the amount of $11.99. I am submitting a consumer report of fraud about this company.

This company has been charging my checking account $12.99 each month since February, 2010. I called today to see what this was and it wasn't even for me. It was for Camille ** which they said ordered this back in 2009 but just started deducting this charge from February 2010 to present. This account does not belong to Camille ** and should never have been deducted. I wasn't given any satisfaction and I asked to speak with a Supervisor or Manager. They put me on hold and never came back on. (I waited over 10 minutes before hanging up). This is like an identify protection company stealing someone else' s ID for profit. I don't know how to get them to stop and reverse these charges. Camille ** didn't order this on-line protection. She is not a part of my checking account. To date, this has cost me $103.92.

They are taking $12.99 out of my bank account without my approval. I did not sign up for anything. I do not use my debit card on the internet. They have done this for 3 months. Shut them down. I have given no authorization to their company or have I ever heard of them before.

I noticed a charge of $19.99 that I did not recognize on my statement. I called my bank and figured out who it went to. I called TLG Health Saver's 800 number and was told that I cashed a $9 check which automatically signed me up for their $19.99/mo "services." I never received a check or any correspondence for that matter from these people and I certainly didn't cash a $9.00 mystery check.

As it turns out, they have been charging my account $19.99 every month since June 2010 (four months) and have stolen $79.96 altogether. They readily offered to refund the entire $79.96 but they said that it wouldn't go through for "two statements," Whatever that means, especially since I never received statements from these people to begin with. I notified my bank and they are investigating. They have stolen $79.96 and have made me waste a lot of time trying to get it back and stop them from stealing more. And I now have to close my account and open a new one since this one has been compromised.

I have been a member of a credit protection service called Privacy Guard since 2002. I can't recall the original monthly charge but my best estimate was it was around $7.00 or $8.00 per month for access to credit reporting from all three of the major credit bureaus. The initial monthly charge has increased over the years to the most recent increase to $11.00 per month.

Most recently, I went online to access this service and to my surprise they only displayed one credit agency score as opposed to from inception of service all three credit agency scores. I put in a call to customer service and they stated that my service was and always has been a single agency score with a triple agency summary. After speaking to various agents and supervisors they all stayed the course in telling me that I never had access to this level of service but could upgrade to that level for $16.99 per month.

This upset me greatly due to the deception and lies of stating that I never had access to all three agency scores when I had been obtaining such since 2002. Since this recent event I have become aware of many deceptive consumer practices with this company. I am looking into filing a lawsuit against them because of their deceit. The freedom and piece of mind of having to manage my credit worthiness and this company's attempting to ripoff an exorbitant rate increase to a service that I had been faithfully paying for for years.

On 8-16-10, I signed up for "CreditKeeper" from HSBC bank through my credit card account. This was supposed to be a free trial for one month, then $9.99 thereafter per month. A week passed by then I got this weird charge on my HSBC CC account for $1.00 from "TLG*Privacy Guard" I was wondering what was this?! After doing a search, I called Trilegiant - Privacy Guard. They have no clue why this charge is on my account. But it is for a one month "free trial" to Privacy Guard.

What the scary part is, this company "Privacy Guard" pulled up my information from HSBC "Credit Keeper", the service I had just signed up for a week prior. "Privacy Guard" also knew that this was my HSBC CC that was charged also. Something very fishy is going on here. HSBC, Privacy Guard, and Credit Keeper are all linked together somehow. And why was my account charged $1.00 for a free one month trial? Trilegiant - Privacy Guard still does not know why there is a $1.00 charge on my HSBC card, after going back and forth with them on the phone for 45 minutes.

I noticed after several months unfortunately that I was being charged $12 a month for this .com site and didn't have a clue what it was. I called and someone must have clicked a button when ordering something and signed us up (probably one of my kids), so they gave me back 1 month and I was out $114. I am so irritated and disgusted.

I noticed on my back account that I was charged $12.99 on August 2010. Upon further investigation, I discovered that I had being billed $12.99 since October 2009. I called the number and spoke with representative. She stated that Great Fun was a program that I signed up for when I purchased something from **** last September. I did not authorize this. I have never heard of Great Fun nor did I receive any materials about them. They basically stole my credit card information from when I purchased something on ****.

I told the lady that I wanted to cancel whatever this was and that I never authorized this. She said that I needed to go to the website and check it out and she would be putting $100.00 worth of coupons in the mail to me and wouldn't cancel it yet. I told her that I would be contacting my bank as soon as I hung up the phone. I called my bank and spoke with their dispute department. They contacted Great Fun while I was on hold and were able to cancel my account and get the last 3 months refunded. So, I have to wait 7 to 10 days without a debit card which is aggravating as well as an inconvenience. I'm a single mom and though $12.99 doesn't sound like much, it adds up over time. I think of the $129.00 they stole from me. That was diapers or groceries they took away from my child. It's disgusting.

I made a reservation for Days Inn in Mexico, Missouri. During the course of my making the reservations, I was unknowingly enrolled in something called Shoppers Advantage. After making the reservation, I received mail from Shoppers Advantage with a check that could be used. However, it stated that if the check was used, I was acknowledging that I wanted to commit to Shoppers Advantage.

I shred the check and thought nothing about it. I recently saw a charge of $15.99 on my credit card to Shoppers Advantage. I called and cancelled whatever they said I signed up for, receiving a cancellation number. I then wanted to speak to someone, so I pressed another button and got someone in a cubicle (and God only knows what country) basically telling me because they saw no cancellation notices prior to the charge, that it was all my fault. He was short and obnoxious in his tone, and when I said the word "damn," he chastised me for my language.

I let him know that there was need for the language, because thieves deserve no better. TLG Shoppers Advantage is a scam with their interest at heart. I then contacted my credit card company and filed a fraudulent charge complaint and cancelled the card and got a new one. If they have that number, I am sure they will steal from me again if they could.

Budget Rental Car, connected to Travelers Advantage and Privacy Guard, started billing me on my credit card for Privacy Guard. They claimed that I cashed a check they sent, which I did not. I called and talked to Paul ** at Privacy Guard, who said that Budget sent them my personal information because I signed the form allowing it. What they seemed to do is embed a line somewhere, noting that I am agreeing to this service when I rent a car. It's a scam. I would like a class action law suit for those in Texas (not part of the last class action suit in 2006).

I asked them to remove me from the mailing list and stop taking money from my account. They stopped the money deductions, did not refund the amount they took, and they continue to harass me with the mailings. These checks could be cashed by anyone who goes through trash, so I am at risk of financial ruin (in my opinion). I want the mailings to stop. I continue to get "checks" to cash that, if I sign them, would authorize deduction from my credit card account. I have called and asked them to remove me from their mailing list, which they agreed to do, but they did not remove me. I was charged $19.99 two times and was not reimbursed. If checks are put in the trash unsigned, I risk someone signing them to cash and then being charged again. My financial status is at risk.

I called for a hotel reservation Wyndham I think. They transferred me to a Travelers membership trial. I tried it. Researched it for about a week or so then called and cancelled. They charged me the dollar they promised and I thought that was it. I just noticed a charge of $15.99 with an 800 number by it coming out of my checking acct. It's for some Shoppers Advantage. I never signed up for shoppers advantage and called in January (which they verified) to cancel the membership. I had the trial for they have been deducting $15.99 out of my account since January 2010.

This is ridiculous. They refused to refund me. What can I do? They admit I called and cancelled my membership to the travelers thing. I didn't know they had me signed up for this other shoppers thing. This is crazy. I can hardly make my house payment and car payment and credit card bills now. I work six days a week to pay my bills. I don't need to be ripped off.

I am a Wells Fargo customer and on June 25, 2010 I discovered 28 consecutive unauthorized credit/debit card charges of $12.99 per month for "Identity Theft Protection". When I called Wells Fargo, I was told the charges would HAD to have been authorized but if I wanted to research it I needed to call. Wells Fargo was, however, able to cancel my "membership". I called the number given and was told to FAX my complaint. I faxed my complaint the same day. After doing internet research on the name "Trigeliant", the fax # & the phone #'s, I fear there may be no resolve.

My account was charged for $139.99 by Buyers Advantage without my permission, the stated to me that I had cashed a $8.25 check, I did not ask them to send me a check nor did I tell Chase to sell my name and address. DO NOT DO THIS IN THE FUTURE. Please reverse the 139.99 from my credit card. Thank you.

I called HSBC Discover Card to cancel my account protection plus and two days later I was charged 90.00 for a TLG Complete Home subscription. I have called customer service 4 times and nearly a month later the charge is still on my card accruing interest. This is fraud, plain and simple. Why this company is still in business after settling class action lawsuits for the same behavior is baffling. Now it seems HSBC has partnered with Trilegiant so everyone can make some money of the consumer. I haven't used this card in over a year. How do you suppose they got my credit card information if it wasn't HSBC. Balance keeps going up, up, up!

Yesterday I found a questionable charge on my Chase credit card statement from a company I had never heard of (Obviously I now know them all too well, it's amazing how much you can learn in just 24 short hrs!!) so I called the 800 number that appeared on the statement along with the company name "TLG Great Fun" and was told by someone named "Mary" that I was sent an E-mail in 2008 (AN EMAIL I NEVER RECEIVED BECAUSE I DO NOT HAVE AN EMAIL ADDRESS) and because I didn't "cancel" the membership by responding to the email, I was automatically enrolled in "great fun" (ummm, yeah, not so much!)and charged 12.99 a month. A membership I never knowingly joined, never received services from, and obviously, did not want.

I then realized that I had been charged 12.99 a month for 18mos! I was told that they could not and would not refund any portion of the money they had charged to my credit card over the last 18mos because I "waited too long to call and cancel". When I asked "Mary" how I was supposed to go about canceling a membership I did not know existed, she said that she would transfer my call to the "presidents office". Apparently I got "the pres" and was told that there was a chance she might be able to credit the last 4 months of charges if I faxed a "request to cancel" my membership but there was no guarantee that I would be credited the last 4 months OR any of the $233.82 I've disputed. In my experience you have to be VERY aggressive with these people in order to get anything that even resembles a commitment to refund ANY money. I have since found that they settled a class action lawsuit in 08 for 25 MILLION dollars promising to change their fraudulent practices and make it easier to cancel memberships. These people are afraid of NOTHING!

August 2009, I signed up on-line for Great Fun and was billed 11.99 per month, then in Dec 2009, we changed our credit card number and Great Fun sent us letters saying if we didn't change our account number we would be cancelled from the program. We never changed the payment option and in April of 2010, we received three payments of 11.99 to our new credit card, which we did not authorize. Either Chase authorized this or Trilegiant authorized it, either way we did not authorize this. We did end up getting our money back, but we want to know how they were able to get our Credit Card without our approval.

I found the charge for 69.99 on my recent Chase MasterCard statement from TLG*EVRYDAYVAL, which I did not recognize. I did a quick web search, found the consumeraffairs site and the many complaints related to Trilegiant marketing. I too did not recall signing up for every day values and certainly did not receive any services for the $349.95 that had been charged to my card over the past 2 years. Once I had Trilegiant on the phone, I went through two levels of "supervisors" and onto the Megan at the "president's" office. It seemed to help that I mentioned the numerous class action lawsuits pending and/or settled regarding the various Trilegiant schemes.

I received my credit card statement to see that i had been charged 150.00 over a period of 3 weeks. I did not authorize any of these charges and do not know the company that is charging me. My credit card company is telling me that i have to call each number and cancel a membership i never signed up for. i was told that i cashed a check that automatically signed me up and because i did not cancel a membership i did not know i had, i am being charged. charges to my credit card, poor credit reporting of this card, financial hardship because i am a student and not employed.

When I purchased something from www.priceline.com I was told I also purchased a membership from "Office of the President GreatFund" They said it was a pop up and i clicked on it so I was enrolled. I am not sure how they recieved my credit card number. They said they emailed me and sent something to my home of which I recall receiving nothing.

I have received no benefit from them at all. If I was a member they didn't send me any updates or info which would benifit me. After making a few calls I was told they would credit my account in full but I will likely never us Price Line again.

I had received a notice regarding a payment of $69.99 being taken from my credit card account, and since I had no idea who the people are, or what I was being charged for, I called, speaking with an agent named Chang, who referred me to Supervisor Kenyeta. The supervisor says that she will refund two payments of $69.99 for May 10, 2010 and November 9, 2009 for the same amount. She then said she would transfer me to the office of the President because they would have to refund the other two payments for a total of $139.98.

She told me that I had received a mailing insert sent with an HSBC Credit card bill, regarding a chance to win a piece of electronic equipment, and that by entering the contest I was automatically enrolled in their program in November of 2008, as Membership Number 9384-20118078, and have been being automatically billed every six months for a membership for which I have received absolutely no benefit. I never received a membership package indicating what discounts might be available or how to get them, and have moved twice since August of 2008. Even if she does process a credit for $139.98, I may no longer use that credit card, so will not receive the refund for many months, if at all.

These scam operators who feel they have a right to automatically charge your credit card for something you do not receive, should be put out of business. Their approach is deceptive and they make interest on money that is taken from unsuspecting consumers for programs from which they receive no benefit.Basically they are thieves.

I have a credit card with Chase that I hardly ever use. I just noticed a charge of $149.00 of two days before. This was the first time I checked my credit card records and noticed that the same company had been charging $11.99 to my credit card for the last 2 years or so. I immediately called Chase and cancelled my credit card.

For all this time, I have been paying for something I had no idea about. Of course, this monthly amount was making my balance harder to pay off. And this latest charge of $149.00 really made me mad. I was always wondering if my balance ever went down, even after paying more than the minimum every month. For so long, it has been a struggle to pay off my credit cards; and TLG was making if harder on me. I'm currently stationed in Germany due to the Army, and this makes this a big headache.

From what I'm seeing all over the net, it looks like I'm not the first (or only) person to get scammed by these folks. Last night, I noticed that I've been charged $12.99 a month for the past three months from "TLGGRTFUN". After doing some searching (and it didn't take much), I finally learned who these folks were. I never heard of Trilegiant before or "Great Fun". I certainly didn't ask to become a "member", at least not intentionally. I don't even know what they actually sell. I certainly didn't receive anything for my $38.97.

I found a customer service number from another complaint site (not posted on Great Fun's site, BTW) and cancelled today. I'm planning to ask my credit card company to charge back the three charges. I don't know or care if these guys are even a real business. From my experience and that I'm seeing reported by many, many others, their practices are at least deceptive, if not illegal outright.

I still don't even know how they got my credit card number or were able to charge me monthly without my permission. I'm sure they are making millions each month from other folks who haven't noticed the charges on their own accounts yet. I lost $38.97 (and it would have been more if I didn't notice the suspicious charges on my credit card statement).

I was enrolled in Trilegiant's Great Fun after signing up with truecredit.com to receive my credit report. I called Trilegiant to complain and cancel; the representative said that she would send me a refund check, but that I cannot cancel until I cash it. She assured me that the check would arrive shortly. Two more monthly subscription fees were posted to my credit card before I finally received this "refund". The refund was no refund at all; it was a check that, if I cashed it, would enroll me in another of Trilegiant's clubs: Health Saver.

I'm getting a bill by GreatFun for $11.99 per month on Discover. I never heard of it until my wife asked what it was. I called their customer service. My approach is I never signed, never heard of it and never used it, and want full restitution for the whole amount for about 9 months. The first person said he would give me two months and cancel. I said, "No. All of it or a complaint to the attorney general in 48 hours."

I was referred to a supervisor who said that she would give 4 months. I said, "No, all of it." I was referred to the president's office. I said all of it. They wanted to explain the service. I said no. I don't know what it is and don't care and have never signed up for it. I got the whole amount refunded. I also referred to the many complaints they have had and said I'd be happy to get some more complaints going.

I was billed my Chase business card four months ago for $129.99 without speaking with me or for product or service ordered by me.

They took $12.99 directly out of my account! I had to recycle as many aluminum cans that I could find to cover for my lost to avoid any over draft fees on my account. I didn't ask for their service. I don't even know what their service entails. I almost drafted my account and didn't have enough money to pay for my auto insurance because of Trilegiant (TLG). I also falsely accused my sister for stealing money out of my account since she has done it before. It was a big fight for something so not necessary. I want my money back.

I noticed a $12.99 fee on a bank account that I never remember authorizing anyone to take. After several phone calls, my wife and I learned that I supposedly signed up to get a free credit report and trial membership, that if not cancelled would cost $12.99 per month. I told the company I had never signed up for any such thing. They assured me they had a copy of the signature on file, where I had signed up for it.

I demanded that they send me the signature card showing I signed up for this service. To date, I have not received that signed authorization from Trilegiant. $12.99 for about 5 months charged to my account. A $35 overdraft fee that the charge caused and a $30 stop payment that I had to do to keep the company from charging my account any further. Several hours on the phone with the company.

I have now been billed 3 different transactions on my Discover card from this company that has other complaints on them: on February 10, 2010, $84.99; February 17, 2010, $69.99; and February 18, 2010, $69.99. I have never done business with this company nor have I ever authorized any charges from them.

I had an unauthorized charge of $13.99 on my debit card by this company. I have to cancel my debit card. Now, I have to wait 5 days to get one back. I drove to my bank like a crazy person to avoid more charges, I could have an accident. I could not eat or sleep.

This company claims I signed up for auto-vantage through my bank (Charter One) and also claimed to have sent me some sort of gift, mp3 player that I never received. They accessed my bank account on 8-28-2008 and withdrew $11.99 until I found this fraudulent charge was being taken out of my account. On 12-29-09, a total of $215.82 was removed. I have attempted to recover these charges through Charter One but they will only help recover two months of charges even though the original advertisement from Trilegiant came in a letter that Charter One sent me.

I am being sent checks that look legitimate. I mistakenly cashed a couple and have since been charged a monthly fee on my credit cards. I have gotten the charges off, but every few days, I am sent other checks. I have asked that my name be removed, to no avail. Please get my name removed. I am at my wit's end.

I recently looked at my checking account statement and just found out after I called Great Fun's 800 phone number that they have been charging $12.99 a month from my checking account for 14 months! For a membership I never signed up for. I want my money back and had to cancel/change my ATM debit card. These people are crooks! I sent them a faxed letter demanding a refund. We will see if they refund my entire $180.00 + amount they owe me.

Is there anything else I can do? Call the attorney general of California? Or is there a class action lawsuit that is currently being reviewed on them? I saw on the Internet other lawsuits they have already been settled on them. Do I have any recourse? This is disgusting and an injustice! I have lost a good amount of money--$180.00, not to mention the inconvenience of having to close my ATM account and wait for a new card. And now, I can't make debit/Visa purchases until I get my new card!

On 2/7/2010, I noted two charges against my Chase Visa card made by TLG Great Fun. One was on 1/25/2010 and one on 1/29/2010. Each was for $36.99. A phone number showed up with one of the charges. I promptly contacted that number and was told by "Abby" that I had signed up for their "service" (a premier discount service) when I made an internet purchase from Footsmart.com.

After a 20 day trial period, they had started charging me a quarterly fee of $36.99. The Jan 25 charge was for the last three months and the Jan 29 charge for the next three. When I demanded my money back, I was told I would receive a pro-rated refund of $31.99 and was given a cancellation number. I called my credit card company right away (Chase) and was told to wait for the refund to show up and then call back to dispute the remainder of the charges. The Chase rep. also managed to talk me into purchasing some type of identity fraud program for $7.99 monthly, which I plan to cancel after reading they are affiliated with Trilegiant!

After making those phone calls, I did an online search and read all the online complaints about Trilegiant. Today I called the TLG Great Fun number again. I was very polite and calm, and managed to learn from "Asha" that I had signed up for their service 9/7/2009, when I made a Footsmart purchase (note: the actual date of my purchase was 9/5/2009). Apparently I accepted an offer for a $20 rebate on my purchase, which meant that I had accepted their offer to join this "premier discount service."

I was then sent information by email and regular mail which contained the rebate check. I either never received any of this or just threw it out as junk mail. Asha told me I had a 30-day trial membership (not 20 as Abby had said). She did not know what the offer associated with the Footsmart purchase had been but stated TLG got my credit card info from Footsmart. At that point, I asked to talk to a supervisor and was connected to James **. He told me that I had accepted an offer for a $20 rebate that appeared as a pop up associated with my Footsmart purchase. He would not say how they got my credit card info and denied that Footsmart had given it to them.

He even stated "We did not go to Footsmart and say give us Ms. X's information." He did state that Footsmart allows them to offer their service through their site. I mentioned several times that I thought this was a scam. He is supposed to be mailing me information showing exactly how I signed up. He also is refunding me the entire amount that has been charged to my credit card (funny what the word scam does to people). This company settled a $25 million class action suit in Illinois in 2008. How are they still getting away with such sleazy business practices?

My Chase credit card was charged for 36.00 from Great Fun for services I did not receive. When I called to cancel, I was told that I could not cancel. I also was not informed how great fun obtained my credit card number. After doing some research, I discovered that my bank, is in partnership with Trilagent and has allegedly participated in these fraudulent activities. It should be noted that Chase tried to sell me fraud protection even though they have participated in this fraud. Emotional stress. Loss of sleep. I'm on disability and live on a fixed income, so have been very concerned about being billed for services I have not received. I am afraid to purchase anything online. I also felt like Chase tried to bully me into purchasing their fraud protection plan.

I received in the mail a 'packet of services' that I could use from Privacy Guard. In the small print on the back page, it said that after my trial period, I would be charged 14.99 membership fee. Well what trial membership? I immediately called the company and they told me that Budget Rental Car gave them my credit card and authorized a trial membership in Dec. 09! I have not rented from Budget in two years!

How dare they give my card information to this Privacy Guard for a trial membership. I was not even aware I had a membership. I cancelled the membership immediately and got a cancellation number, cancelled my credit card and am now reporting this scam. Thank goodness I can read the small print on the back of the welcome letter because ordinarily I would not even open this junk mail.

This company has continued to scam the vulnerable elderly folks of Texas, including my father. They sent a "check" that looked like free money to him. He doesn't understand the money commitment that goes into effect once he cashed the check. It was for roadside assistance, which he already has through AAA, so it's obvious that he didn't know what he was doing. My mother is trying to fix the situation, but from reading online complaints about this, I am guessing that they will continue to get billed without really receiving any service.

Other states have complained, and the company was required to refund. I would like to request that Texas do the same. And I will gladly speak with an attorney. Laws and regulations should be in place to protect the older citizens and other vulnerable people of our country who have given their service to our country and community.

On Friday, Jan. 22, 2010, I went to my bank to see how much was deposited into my account for my payroll check. To my surprise, my account was overdrawn. I sat down with one of the representatives to view my account activity in an effort to determine what had gone wrong. It was discovered that my employer had made an error regarding my pay. However, while looking over my statement of account activity, I noticed an unfamiliar charge. A check card debit in the amount of $13.99 had been made by TLG Buyers. I did not know what company it was nor what services were provided. What I did know was that I had not purchased anything from this company and had not authorized them to debit my account. In response to this discovery, I asked the representative to pull up past account statements, on which I found several more debits from TLG Buyers for the same amount. Quite a few of these unauthorized debits have caused my account to be overdrawn, subjecting me to a $35 overdraft fee for every occurrence. These overdraft fees total more than $100. The compounding of these overdraft fees, at times, has taken the majority of my paycheck. As a result, there have been a few times that I was not able to pay my bills by the due date. And, even when I was able to pay on time, I was left with less than $100 to survive on for the next two weeks.

I first noticed the $12.99 charge on my account today. I called my bank, and they told me to call the company. When I called, the machine said that my account was canceled. I then talked to an actual person and he stated that my account was closed since 2005. That account was opened due to "my" Wells Fargo account, which I have never had. He then did not know what to say or do so he passed me on to another gentleman who asked me more questions.

He said that the other gentleman made a mistake and that my account is active but has only been active since March 24, 2009. I told him to cancel it, asked how they got my information and who authorized them to charge me. He said that he canceled my account and gave me a confirmation number. He then said that a company called "Launch Pad" called them and they are the ones who gave them my information. I don't know anything about this company. Now, I don't know how long this has really been going on. I just need help to find out what I need to do. I have been charged $12.99 every month for this.

I don't really know. I think I wanted to get my credit score on one of the free sites and all of a sudden, I am receiving statement and am paying for it also. I have tried numerous times to close the account but have not been able to. I spoke to customer service and they said that my account was closed but I am still being billed.

How did they get my credit card number? I got an unsolicited charge of $32.00. I have to cancel this Chase card now before they help themselves again. Is Chase bank helping in this type of fraud?

They put a charge of $149.99 on our credit card for a website they created called CompleteHome. Loss of $149.99, but credit card company said they will remove the charge.

Have been deployed for the last eight months and finally got a chance to look at a credit account I have. As far back as I have the ability to look, this company has been charging me $11.99 per month for something although I have no idea what that might be. I have to try and resolve this from 8000 miles away, which is not easy. I could use all the help I can get!

$11.99 charge on my Chase Credit Card for the past four months. I have no idea who this is or how/ why I am being charged.

The checks are for $8.25 and when cashed a charge is made for $139.99 to the credit card used with Hyband. My 90 year old mother began to receive these checks and cashed 2 and asked me to cash the 3rd one. When I saw she would be charged $139.99 per check, I called the 800 number given on the check to cancel.

I spoke to several reps who said they had a hard time finding her account, they did remove her from the mailing list and said she would not be charged any "membership fees" It was just coincidental luck that I found out about this. This company has 30 service departments which means my mom could have received 30 checks and in turn charged $139.99 each. This is scamming. I don't care how much ** they write. Some people need money and are happy to receive it. By the way, the service she would have received with this last check was to receive $100 cash back on the first $1000 purchase with Hyband. $139.99 fee for a $100.00 service!

$149.00 was posted on my credit card on 12/29/09 for an alleged $8.00 rebate check that I never even saw. I do not know this company. I have read that they did settle in the state of Fl. at an earlier date.

My credit card Company told me to call Trilegiant "Everyday" and get it straighted out. I called "Everyday" and they told me my credit card "Orchard Bank" authorized these charges. I called Orchard Bank again and was told they would reimburse me $12.99 for this month and would try and recover the other 7 charges of $12.99 from "Everyday".

sending miscellaneous mail about my personal information under the name-PRIVACYGUARD

After purchasing PediPaws, I received what I thought was a rebate check, cashed it at my local bank, and then discovered a $149.99 unauthorized charge on my checking account statement. I investigated the name on the check, Buyers Advantage, as well as Trilegiant Corp., and discovered many, many on-line reports of fraud regarding this company and method. My bank also investigated, and returned the $149.99 to my account.

I also returned the 1-year old PediPaws to Bed Bath and BEyond, which gave me my money back, a discount for future purchases, and promised to warn other customers about the scam associated with PediPaws. Since then, I have received 4 subsequent checks from this Company, all for different services, if I cash the check. First, I want them to stop sending these checks. Second, I'd like Chase Bank investigated for perpetrating this fraud. Third, I'd like all stores selling the PediPaws product to alert customers that they will receive what looks like a rebate check, but is really a scam. Thank you.

I made a reservation with Choice Hotels and if my memory serves me right, they offered me something for free for a trial offer. I never received anything for free and forgot about it. I then started getting charges on my credit card every month for $14.95. I called TLG to tell them to cancel my membership and that I never received what I was supposed to have received. I have since lost the confirmation number associated with that call. I called my bank to dispute charges, they credited my acct. I assumed that they had contacted TLG Everyday Guest and the whole thing was settled. But no, the charge showed up again. I will call TLG Everyday Guest (Trilegiant) once again to cancel. This time I'm putting the cancelation number in a place that I will remember.

The cover letter says :Daily Monitoring Alert". and they attacheda credit report dispute form on it. This company i know nothing about. This letters started when we go to shopping for a car. It is fishy because, the Form they attached does not have their logo on it and they are asking for my social security. To all who read this, please do not answer this letter. I believe they are up to no good. My concern now is they have the companies where my credit was pulled. I believe the auto/car dealerships has something to do with this.

So far as I know, there have been no economic or physical damages, but I'm worried about my credit rating and wonder if it's involved. I would like to know how to get rid of this, if possible.

Somehow I've signed on -- unknown to me, and they charged my account monthly $12.99. Checking now to see how many months.

They enrolled me in a monthly health care plan without my knowledge or consent. I believe they stole my credit card number as I have never done business with them

This company has been billing my debit card for near 3 years. I also found other privacy companies doing the same thing. Why do you need privacy gards if you money is in a BANK anyway. These are huge scams that are difficult to resolve as no one takes the blame...

I was charged 83.82 before I caught it on my card. This is uncalled for they have been suied before and are back in business. PLEASE HELP!

chase enrolled me into triligiant for unathorized charges

I am just now starting to get them stopped & get my money back.

My American Express bill showed a charge for $159.99 for a "membership fee" for something called AUTOVANTAGE. I NOTIFIED MY AMERICAN EXPRESS that this was in dispute and they deducted the charge. I then called and cancelled my membership with something called "Everyday Privileges". They informed me that I became a member through an offer from HABAND (a mail order clothing company) from whom I had ordered some item. I don't remember agreeing to any such membership program for $159.99. I paid nothing thanks to American Express' fast investigation and cancelling program.

Again I complained. I was told TLG great fun would reimburse. But so far they have not. I've notified the Texas State Attorney General also to look into this as well since I've noticed on the internet that this company seems to have a lot of complaints. If an attorney wishes to contact me I would hope it would be by e mail.

Started to take money from my checking account 2 months 13.99 a month

During the past year and a half, TLG*EVRYDAYVAL has charged my credit card 4 different times for $69.99. After looking online, I have found that a lot of people have been scammed by this company. Apparently what they do is send you a check in the mail for around $10. And apparently by receiving the check you are agreeing to become a member of their service.

I called the TLG Company and a lady told me that on Feb 2008, they sent me a check with my Chase credit card bill for around 10 dollars. She also said that by cashing the check, I accepted the agreement to become a member of their Everyday Value "service". I informed the lady that I never cashed any checks that I received with my Chase credit card bill from TLG Everyday Value. I asked her to cancel whatever membership that they had signed me up for, and also to send me prove of me cashing this check. After a couple of attempts by them to sell me additional "service" memberships, she finally gave me a cancellation number.

I'm currently trying to work with my Credit card money to be reimbursed for the charges the company made to my credit card.

In March 2009, I received an offer for Trilegiant Complete Home with my monthly bank statement from Bank of America. The offer was to sign up for the program and receive a $40 gift card. My account would not be charged if I canceled within 30 days of receiving membership materials. When I received my card, I canceled the service and was not charged for Complete Home.

This month while reviewing my statement, I noticed a charge for Trilegiant's Buyer's Advantage. I did not sign up for this service, did not receive any membership materials, nor the $40 gift card that customer service claimed was sent to me. I have been charged $13.99/month since April 2009.

Customer service canceled my account but claimed they could only refund one month's charge. I filed a dispute of charges with my bank, but they could only go back to Sept 09 (two additional months)--and there's no guarantee that the dispute will be accepted.

I explained to them that I never received membership materials or the $40 giftcard for signing up for their "service." They tried to make it sound like it was my fault for not properly reviewing my bank statement and catching their charges. Even if I had signed up for their service, how would I have been able to take advantage of this program when I received no information about what the program even offers?

I spoke with Alita at Complete Home to find out if there was some way they may have shared my account information with this other Trilegiant company (which she said was impossible). I imagine that Trilegiant must have shared my personal bank information across its service agencies. $13.99/month * 6 months = $83.94 I am a full time student who receives loans and works retail to try to make ends meet. I can't afford any extraneous charges, especially ones that offer me no benefit whatsoever.

I recently noticed a charge to my checking account for $11.99 from "great Fun CT" After further investigation I realized these charges were being charges to my checking account on a monthly basis starting Dec. of 08. I called my bank who gave me the phone number for this company. I spoke with Drew I who explained to me that I signed up for a membership with this company in Oct. of 08. He cancelled my account - cancellation #, but after explaining to him I never signed up for any memberships with that company he transferred me to Tiffany W. She said she had proof I authorized these payments and would mail me the documentation. I asked she fax me documentation, but she said she has no access to a fax machine and it would have to be mailed.

I would like my $131.89 back from this company. I would never authorize any automatic withdrawals from my account for any company let alone one I never heard of. Also, I never once got any information about my membership all while they were charging my account.

there was an automated debit made to my acccount. it wasn't much it was just irratating. i spent acoupleof hours on the phone trying to geta cacelation number for a membership i never signed up for. they said they wereendorsed by wells fargo and it was a justified debit. i went to my wachovia branch and tried to straighten it out.the kid behind the desk at customer service was nohelp at all,and did nottry to get someone who could. because he did not like my tone of voice after ileft the bank he took it upon himself to close my acccount and fedex a check for my balance. now i cannot pay my bills on line or anything until i receive the check and take a day off to open another account.

I unknowingly became a subscriber to TLG's Macy's Hot-Line credit protection program. Embarrassingly, I don't know when this subscription even started to show up on my Macy's card. I cancelled my Macy's account in 9/06 due to my lack of use, but also in the hopes that it would stop this automatic yearly charge. I can't remember if I tried to contact TLG before cancelling my card or not.

Since that time, I've had negative reports sent to the credit bureau's by Macy's for past due balances on this NEVER AUTHORIZED and PROTESTED charge made to my CLOSED account. emotional distress-considering my husband and I mourned the entire first night our Rocky was in the ER and over 1400 in vet bills so far. When I talk to Macy's. They are always VERY happy to remove their late fees etc and I pay the original charges made by TLG since they began charging me... probably my only tangible damage.

Macy's representatives tell me they will not block future charges on the account I no longer have with them (clearly just my perspective)and direct me to cancel with the Hot-Line program itself. I have tried for three years at least. The cancel magically doesn't happen. I can't even get through to someone with the ability to cancel. This year, the number Macy's provided is "no longer in service." I am unable to find a number to cancel my subscription anywhere, and frankly don't believe canceling is possible without litigation. Please help!

I am happy to give time and possibly $$ to a lawsuit (class action or otherwise) against this company and/or it's Macy's Hot-Line program (and/or Macy's itself for getting and STAYING in bed with this devil). PLEASE CALL/EMAIL ME! Economically: to the best of my knowledge $34.95 x number of years they been charging me, and possibly some late fees or interest charges. Physically - a yearly PIA x at least 3 years, but I'm not expecting much dough for that.

Your Signature

My aunt states most catagorically that she never requested a credit report from any agency, and that she never sent any information to this company.

Surely attemting to obtain someone's sensitive personal information by this method constitutes mail fraud?

All the info you need about this group of shameless billionare scammers (addresses, phones, history, websites, affiliates, personnel and directors names and associations, etc) is on the official BBB (Best Business Bureau) website

Our credit card was charged $149.99 completely unauthorized. We have no idea why and from my google searches it could have been airline tickets, movie tickets, rental car or any one of a number of things. I do not understand why they can continue to do this if they've had so many class action lawsuits against. They just settle and continue to operate.

For the past nine months, Trilegiant has been making random charges for $12.99 and $36.99 for a membership that I did not sign up for. When I called their number, I spoke to a supervisor and asked that she cancel my membership and give me a full refund. She gave me a cancelation number and said that she could only refund four months worth of charges and if I wanted a full refund, I ould have to rite a letter to their review board.

This organization has been billing me every month for service not rendered nor requested. I have been unable to discover the address or phone # for this organization nor any way to get a refund for the billed amounts since I have not authorized any such charges. Since my daughter keeps my bank data we were unaware of the predatory nature of this charge until recently. What recourse do I have and how do I pursue a resolution?

I have had a reoccuring charge of 10.00 on my credit card for several months. I have no knowledge of how this company got my credit card #. I have declared fraud with my credit card company. And ordered a new card #. Over 220.00 this cost me.

l had money taken out of my account. the Lawyer has already contcted me and l cannot find papers. l did fill out and print the form. husband was md that money was taked out of account. told him l did not get anything. they were charging me every month.

When I received my August bank statement I noticed some unfamiliar charges. One from Autovantage, another from Complete Home, And another from Buyers advantage. I spoke to a bank rep after these companies refused to refund my money and they refunded "some" money. $484.67 to be exact. I then did some of my own research and found they have been taking these charges out since March of 2008. This is as far back as my online banking allows me to research. I have requested a printout of my statements from the time I opened this account in April of 2007. This way I can get the exact amount that has been stolen from me. These companies are membership companies for Home owners and Auomobile owners. I do not own either one. They claim that I did not respond to membership cards that has been sent to me, therefore they assumed that I wanted to enroll. When I went to dispute it, I was placed on hold for eternity.

Great Fun mailed a check for $9.25: Check says, " By cashing or depositing this check you are purchasing a membership in everyday privileges god [sm]. Void if amount over $9.27." At the top: "Payable at JPMorgan Chase Bank, N.A., Syracuse, NY". "savings of up to $1,000.00 or more". "automatically charge the $15.99 monthly fee".

TLG Auto Advantage

All the above are charging me for services I never signed up for to the tune of $200.00

This is fraud. I want them to stop.

I started noticing these charges of 36.99 on my online statements from my chase account. At first i didnt do anything about it, then I started noticing them more frequently. I googled the name of the company that was next to the 36.99 charge (TLG great fun) and called this place. They told me that i accepted a rebate from columbian house videos(which i never did) and since then they have taken 36.99 a month, (sometimes twice a month) out of my bank account.

Now in late August I check my checking account statement and there was an automated debit of 12.99 made by IDPRTCTAUG. So I called Wachovia, they gave me some 800 number that I could reach the company that charged me. The company turns out to be Trilegiant. I talk to this woman and I let her know how outraged I am that they just pulled money directly out of my checking without my knowledge or consent. She told me that my 'credit report' signed me up for Trilegiant's service of Identity Protection.

After her sales pitch to try to persuade me to keep thier services, I cut her off and told her there was no way I would be keeping thier service. She told me ok and said I would receive a refund for the 12.99 in the next 7-10 days.

I discovered a reoccurring charge on my credit card statement which was identified as "TLG GREATFN" I called the 800 number and learned this charge began 24 months ago as the result of making a internet reservation at a Day's Inn. The call taker informed me that, as part of the reservation process, I subscribed to a merchandise discount service.

I do a fair amount of traveling and it took me several minutes to recall staying at a Day's Inn two years ago. I was nearly speechless because I did not realize there was such a thing as a merchandise discount subscription and I was unknowingly paying a fee each month to participate in one.

I expressed my outrage at being charged $12.00 each month for twenty-four for a subscription that I did not know existed, I did not want, I never asked for, I never agreed to pay for and that I was never notified that I was a subscriber. I never received any membership literature, membership card, or billing statements.

I told them I wanted a refund. They refused, saying the fees I paid provided me with the opportunity to taken advantage of their merchandise discounts. I demanded that they stop charging my credit card. They claimed to have cancelled my subscription and gave me a confirmation/cancellation number.

All subsequent attempts to contact them by phone have failed. Please help me get a refund. $288.00 in credit card charges plus finance charges.

I recently noticed 2 charges on my creditcard statement. one from TLG everyday privigle gold and one from TLG autovantage...one for 14.99 and the other for 12.99. i never had seen the wedsites before let alone heard of them. theyve been chanrging my account since may and june! i couldnt' belive it. its unbeliveable to me that the ceditcard companies even let them charge our accounts. ive noticed a huge difference in true charges and fake ones. the thing is when you call the numbers listed next to the charges there fake...hello card companies are suppose to be protecting us from scams like this. im in the process of trying to get my money back. but how do you when there no one to contact!!!

ANY HELP BE APPRECIATED

I was given a trial offer for $1 & was told I could cancell within 30 days. I have tried calling them to cancell but the phone# they gave me isn't operational. If I can't find a way to get in touch with them they will start billing my credit card for a service I don't want. I have now been laid off my job and am on a strict budget. I can barely pay my bills.

I am a service memeber stationed over seas and I noticed on my statetment that I am being charged this fee of roughly $12 USD. I googled the name so that I can try to contact them to find out how I and who authorized the purchase of a service I have no clue on what they sell.

Then in July 2009, I noticed that my credit card (American Express, which I used to rent the Budget truck) was charged $15.99 by Shoppers Advantage. I checked online and found out that Shoppers Advantage and Travelers Advantage belong to the same company (Trilegiant). Since I have never dealt with Shoppers Advantage (I have never heard this name!), I called Travelers Advantage first. They told me that they are not aware of Shoppers Advantage. I knew they were lying. Then I called Shoppers Advantage and asked them why there was this charge. They told me that I have been a member since the time I started with Travelers Advantage. I was very angry, since I never authorized them to enroll me and I never got any material from them. I don't even know my membership ID before I called (the ID turned out to be just one digit different from the Travelers Advantage ID)! I argued with the representative and finally made him to cancel my membership and get my money back, which he said will be refunded within a month. (I haven't got the refund yet.)

I thought it was over. Today I noticed that the charge by Shoppers Advantage actually started since May 2009 and I was charged in May and June, too. Out of anger I called Shoppers Advantage again, but the representative told me that he was not allowed to see any other records except the most recent one, and could only give me a fax number to file my claim. I insisted to talk to his supervisor and he finally gave me a number to call. I called that number, but it turned out to be a wrong number!

I called my credit card (American Express) to dispute the charges from Shoppers Advantage and told the representative the whole story. Fortunately the representative was understanding and told me that she was going to credit all of the existing charges and block all possible future charges from Shoppers Advantage.

Hopefully I will never see their name again.

One day suddenly I was charged $69.99 in my credit card from this company - credit card description says TLG*EVRYDAYVAL97933485(Services and Merchandise). I contacted my Bank people and they provided me that company number, when I contacted them they said it was the annual membership fee, on hearing this I was shocked because I never heard this company name before, I just strongly told them to return back my money, they did so, but I would like to know how they got my credit card details - I dont know whether I can sue them - any lawers who can help me reach me out soon

These guys "TLG Home Protect" are scamming many people. I do not know how they got a hold of my account number but they have been charging me 39.99 for almost 2 years

I was billed $11.99 on my debit card WITHOUT my consent. I Googled the company and charges and read they were being sued.

I have just noticed from my bank statements that the company Triligiant has been billing $13.99 per month direct from my checking account. I have never heard of the company,and have no recollection of ever requesting a service from them.

I looked them up on the internet to find out more about them, which confirmed my suspicions of never contacting them. I am baffled and angry because I have suffered financially this past year due to the economic down turn.

TLG*COMPLETHME....This is what i seen when i checked my bank account online after I had arrived on vacation. I am hundreds of miles from my bank. I was charged $130 which happen to put my account negative in turn i am being overdraft fees like crazy. my question is WHO ARE THESE PEOPLE? I have no idea who they are, how they obtained my bank account info and how can i stop it. This has completely ruined my vacation.

I was told I cashed a check that was made to look like it was simply an interest payment from my bank, logo and all for $2.50 on April 18th. Their probably was tiny grey text on the back of the check. Chase had an agreement with AutoVantage as a 3rd party vendor, and since I cashed this check, they gave AutoVantage my account information and has been charging me $150 every year since 2004. I just noticed now though in 7/20/2009.

This was predatory practice designed to trick the consumer. Chase has sold rights to access their clients account numbers. There already was a class action lawsuit and a $25 million dollar settlement for Chase and Trilegiant in many states including WA. I'm unsure why they are still allowed to do this practice in WA. Is there any recourse for me to recoup the $150 I unknowingly been paying since 2004?

I was robbed $900 ($150 each year since 2004) unknowingly for what has been legally proven as an illegal predatory practice with the very same companies that were involved in the class action lawsuit.

site http://www.ripoffreport.com has extensive information about this business and its parent company TRILEGIANT 0r TLG.

i cancelled membership to avoid annual membership fee and they charged the fee.

I ordered flowers for my mother, for Mother's Day, since then TLG*LIVEWELL has been taking money from my account, leaving me in the negative. I am on a fixed income and disabled, these days this is not helping me. Truthfully It has taken food off my table for that was money I could use to put food on my table. I get no help other than just a check as I stated earlier, I am not happy, and want MY MONEY back. I DID NOT authourize this action and want action taken upon them. As I can see I am not the only one this has happened to. Two months of withdrawals from my account has put me negative in my account BOTH times, I have cancelled twice have cancellation number, what good is that doing!!!!! This just is not right, where r our rights, Give me your Money TLG*LIVEWELL and Mine too.

without my knowledge or consent this company somehow charged $149.99 to my Juniper charge card. this actually put me over my credit limit on that card. I don't know I am more upset with TLG or Juniper. I beleive they are in this scam together. obviously by the volume of complaints, something must be done. Juniper did credit my account, but it will take aweek or more to clear, therefore I am unable to use my card till then. I am tremendously upset regarding this. the Juniper rep. seemed to side with the TLG rep. on the 3-way call. very disturbing...

I have been charged $149.99 for something I do not recall ordering from this company. I am a good consumer and try to pay my committments on time, but I am not going to pay this. I will try to call my bank and refuse payment.

I booked a flight with Priceline, there was an offer of a discount- filled out info., received emails from Shoppers Advantage, Great Fun. Emailed and called to cancel membership but was still charged on my credit card, did not receive any discount. This is how I believe this company(ies) got my information.

Budget Car Rental sold our name to this company. They sent us a check for $10 saying it was from Budget. I cashed it and was billed for a shopping service on my Visa. I called and canceled the service, Visa credited the charge, and I signed a form for Budget not to sell my name. I received another check from this same company for $9.25. This is another scam.

After just paying off about $50 of my HSBC bill, I check my statement online only to notice that I'm back over the maximum again, with several charges under "TLG", and overdraft charges already in place. About 5 minutes of googling reveals that this corporation has done this before, and I fell for it. All the "rewards checks" that I signed up for via HSBC are probably the cause of this. Really this has cost me about $300...but for a struggling student and 11.00/hr. wharehouse employee it's 300 dollars that I don't have.

I bought Snuggies blankets in November 2008. I happened upon this web page about Trilegiant in May of this year. In early July I received a check in the mail with the only reference being "Snuggie" It appeared to be a rebate from Snuggie but I knew there was no such offer at the time of purchase. I turned over the check and in the small print it said that to cash the check would automatically enroll us in GreatFun for a monthly fee. No letter was enclosed with the check. Yet another sleazy attempt at fraud. I can't believe this outfit is still in operations. What a scandal.

A 12.99 charge appeared on my 07/09 bank statement. I did not authorize this charge. I sent an email to the company today but was very upset to see all the apparent fraud associated with this company.

They said they would send a check within 7-10 business days. Of course I called the credit card company and they laughed, they would not have refused a refund to our card for any reason. So after 10 days I called back again and they said that a check would be in the mail within 10-14 business days. I threatened criminal action and they transferred me to the President's office, who eventually returned my call. The woman I spoke with claimed she woudl overnight a check to refund two years of fees, in addition to the one that was supposedly mailed last week. We'll see if we get any of it- I doubt it. I see that there was a class action suit recently. Were there any stipulations placed on them as to how they CONTINUE to do business? Seems to me they are still operating in the same way they always were. SHouldn't the CEO of this "company" be in jail? This is ridiculous!

I noticed an 11.99 charge on my Capital One Visa, and called the number. They stated I had signed up for their service on the Fandango web site when buying movie tickets. I have used the Fandango site, but never recall signing up for a refund or service. Initially they only agreed to cancel my subscription, but after pushing, and speaking to a supervisor, they stated they would refund all charges. I will wait and see if this comes through.

Trilegiant is sending Checks for $8.75 to customers on Habands mailing list. If endorsed the recipient is signing up for a motor club membership at the rate of $159.99 per year AND authorizing them to renew at the rate of $169.99 annually on the credit card last used for a purchase by Haband the clothier. Scam and scamming company - they have been convicted before

Out of nowhere $119.99 charge for Shoppers Advantage and $119.99 for Evday Guest. I did not approve any of these charges and I have no idea how they got a hold of my cc#. This is FRAUD!!!! And they are out of control... this company should be shut down based on repeat offenses. This is their 2nd time they did it to us.

I was sent a reminder card to renew my "membership" in a service I know nothing about. I was transferred to several "no-service personel who offer me nothing. I will place a complaint to Clark Howard and to VISA ASAP.

TLG charged my card for $74.99 for some sort of service.. I have no idea what it is because I've never even heard of TLG until I looked at my credit card statement. When I called to cancel the account, the automated system told me the account # I had entered was no longer valid. When I called HSBC, the representative I spoke with for some reason knew an awful lot about TLG, but agreed to enter a billing dispute and have the charges posted back to my account within 7 days. Still not posted, and it's been two weeks.

TLG charged my card for $74.99 for some sort of service.. I have no idea what it is because I've never even heard of TLG until I looked at my credit card statement. When I called to cancel the account, the automated system told me the account # I had entered was no longer valid. When I called HSBC, the representative I spoke with for some reason knew an awful lot about TLG, but agreed to enter a billing dispute and have the charges posted back to my account within 7 days. Still not posted, and it's been two weeks.

I saw charges for $11.99 on my credit card for a "service" I never signed up for. I called the number to opt out. The person said I had applied for the service after I bought a ticket from Airtran Airlines. I recall no such thing. I asked to get my charges reimbursed - she put me on hold and never came back.

Unauthorized charge on my debit card for $74.99. I had never heard of the company and have never cashed or deposited any check from them. I have never received and offer from them. This was out and out fraud. Had to cancel my debit card and pay $16 to get a new one overnight so I had a number to change.

I cancelled TRILEGIANT's identity theft service in January, two months of charges appeared on my checking account in April. I called and told them I had cancelled the service and to credit my account, which they did. They then gave me cancellation #. Yesterday I discovered they had charged my checking account again for 2 months.

When I called to tell them this was the 3rd time I was canceling the service they asked for my cancelation # for credit. I asked if I was suppose to keep the number the duration of my life incase they wanted to charge again on my account in the future. After a not so pleasant conversation with the company rep, she said my account would be credited for 2 months. I have contacted a local Well Fargo branch to have them look into this.

I would hate to have to close my account after 19 years just so this disreputable company would not have access to my account.

TLG shoppers avantage and TLG identity sec. charged my account 129.99 ND 139.99 for membership and secutiy fees i did not authorize-then after spending countless hours with their reps on that morning, they agreed to reimburse me but that it would take 48 hours for them to process & furthemore the bank up to 7 business days to post-all the while all the plans and bills for those days had to be put on hold not to mention overdraft charges and the countless hours spent trying to resolve this problem.

After applying for a Home Equity Line of Credit @ Wells Fargo and did not accept their unreasonable terms, I discovered I was signed up for this Identity Theft Protection Service. They wanted me to provide them my Social Security Number over the Internet.

I just found a charge on my bank card for $11.99 that I never authorized. I have never even heard of this company and certainly didn't give them my information. The phone number listed on their website only goes to voicemail with no option to speak to anyone about the charges.

I have a charge on my Chase credit card bill in the amount of 69.99. This is an unauthorized charge. I received a check in the mail and shredded it, however I was charged the above amount.

I contacted Chase who advised they will remove the charge.

I have tried to contact the company and have been on hold for a very long time. Not sure I will ever get through.

They will not take my name off their "DateReminder" list after many years. I do not want to receive their "Hot-Line Credit Card Bure. DateReminder" service. I keep getting date reminders and I worry that I'm being charged for something I do not want.

I asked to speak to her supervisor and said I've seen all the fraud complaints about Trilegiant on the internet. She said she would credit my account. Yeah, they are fixing it but shouldn't you come down on them and do they have my credit card number? What about Chase? It so happens I check my credit card statements. I don't like to think someone is scamming me like my own CREDIT CARD COMPANY.

I have an account with capitol one and one day I was checking my online statement when I a with drawl for a company calling themselves Great fun, so I call them up and ask them how could they do such a thing without my consent or me not pershasing anything from them. so they said they would cancel my membership and return the money. it has been one month now and I hav'nt seen the money back in the account as yet.

I keep receiving checks from this company and charges appear on my credit card. I do not wish to use the services of this company.

When I called they hassled me, tried to convince me to keep the program, and NEVER denied that they charged me for it without my permission even when I said how illegal that was! I just don't get it - in this day in time and with all of the trouble this company is causing the public HOW are they still allowed to operate. This all happened between April and June of 2009.

I have had two unauthorized charges to my Wells Fargo checking account in the amount of $12.99 each. I complained to the company in May, 2009. I have yet to receive a refund. I have disputed the charges with Wells Fargo. Wells Fargo has endorsed this company as being legitimate. I did receive a mailing from Wells Fargo asking me to authorize the $12.99 per month membership fee which I never signed. Seems like Trilegiant Corporation has not changed it's business practices by making unauthorized charges to banking consumers. I am going to continue calling Trilegiant to demand a refund.

I recently enrolled in TruCredit only to find an unauthorized charge from Hotline/Trilegiant.

I am very concerned about consumer protection and other consumer's that may not have caught these charges on their accounts. This is fraud and deceit at it's best. This company needs to be put out of business because of their practices.

Shoppersdiscount.com and affilliate reservationrewards has been charging my account $12 each, every month, since March 2008. I never signed up for a membership with either company. When I called, the person cancelled my "membership" in both companies and would not give me a refund. $360.00

My wife passed away April 26, 2009. She took care of our banking and checking accounts. I looked at our bank statements but did not question what she was doing. After she died I started to take a closer look at the charges and reacuring debits. I noticed that the were 4 charges per month for the following. Reservations Rewards, Great Fun, Complete Home and ID protection from Trilegiant. I called the phone numbers on my Wellsfargo statement and found out what these companies were.

I then canceled the accounts for Reservation Rewards, Great Fun and Complete Home. I asked the guy Martin at Great Fun where did this come from. He stated that the Great Fun subscription started when my wife took out a subscription at Classmates.com, I thought this was a little funny and looked up Great Fun online. Not to my supprise a lot of SCAM warnings came up. I have my banking accounts with Wellsfargo and I noticed my wife had ID protection insurance with Trilegiant. I was shocked when I went to their web site and saw the names of the other companies listed on the from page. Is there a loophole in the banking laws in Connecticut that allows them to do this?

I haven't gone back in my statements from Wellsfargo past the three months that I can print out yet but I'm working on it. So right now I have only the last three months. Reservation Rewards was $10.00 a month. Great Fun was $12.99 a month. Complete Home was $12.99 a month and Trilegiant Corp. was $12.99 a month. So for the three months shown on my statements it's $48.97 a month and $146.91 for the three months on the statement.

I made a purchase from shoebuy.com, it offered a $20 off, my purchase if a went to another site. then I began receiving 11.99/month credit card charges. I never receievd any$20 off coupon,nor did I sign up for anything form greatfun. I did not notice this, since jun08, I thought it was another monthly fee service. I have not received anything for my 11.99/month.

I can not cancel this charge thye just keep asking me to extend when I speak on the phone with CS. I have sent emails requesting what is this fee for, and please cancel and refund my $140. but nothing. I have seen numerous staes have won law suites against them. I have even requested shoebuy.com not have links off their secure website and not to release my CC information .

I there anything in KS against this company. There are plenty of complaints against them.

Trilegiant is the mother company and has a number of such schemes under different names in different states. When they get sued they just change over to a new company. I believe Dermitage is a partner with Trilegiant. To cancel Free Trial: 1. Please clearly mark the front of the package with your RMA number. 2. Please include Dermitage in your package. 3. Send package to Dermitage, Ontario, CA 917644. Which I did, returned by certified mail on May 9, and they sent my information to Trilegiant et al Tlg Identity Security and took out 139.99 out of my account.

They illegally stolen from my checking/debit account without my knowledge or authorization. I tried to called them of course they are not open on a saturday I have turned it over the State Attorney's Office. B/c of my research several State Attorney's offices have filed class action lawsuit against this company and chase bank and won. I am very disappointed that as a consumer, our information can be shared with other sources such as a fraudulent security monitoring service.

I hope that ID Secure aka TLG Identity Security stops this habit of aligning itself through a company known as "Dermitage" and Hopefully Chase Bank learned its lessen for dealing with this company, and simply removing funds from people's accounts without their knowledge or authorization.

As a consumer, we all need to be made aware that if you are ordering through any of these companies, there could be a possibility that your information might fall into the wrong hands. Thank you for letting me post my warning message so others might avoid this type of fraudulent activity.

I just want to thank everyone for posting on here, because it saved me from also being a victim. I live in Massachusetts and just received 2 checks in the mail from Trilegiant. One is for the amount of $9.25 and the other $8.50. Cashing them is agreeing to some trial period for some service to which my credit card would be charged the membership fee. Which, I know, after reading all of these sad stories, the "real" fine print reads SCAM.

I have been scammed and robbed from in the past from these sketchy corporations and know what a stressful, helpless, awful experience it is. I am going to my bank tomorrow with these checks, to warn them, to try to educate others, who may cash them and wind up scammed because of it.

Watch out Massachussetts, looks like we are next on the list! When will there be an effective law in place to stop this in the first place? To all of who who have been ripped offed and robbed-you have my empathy-I've been there before. Thanks so much again for posting your stories-it helped to keep me from also becoming a victim.

I have been scammed and robbed from in the past from these sketchy corporations and know what a stressful, helpless, awful experience it is. I am going to my bank tomorrow with these checks, to warn them, to try to educate others, who may cash them and wind up scammed because of it.

Watch out Massachussetts, looks like we are next on the list! When will there be an effective law in place to stop this in the first place? To all of who who have been ripped offed and robbed-you have my empathy-I've been there before. Thanks so much again for posting your stories-it helped to keep me from also becoming a victim.

Automatic enrollment into Easy Saver program whereupon $14.95 is charged to one's credit card monthly + $1.95 enrollment fee. This happened even after checking the "do not share my information with 3rd parties" box. I certainly didn't enter my credit card information twice, so ProFlowers HAD to give it to Easy Saver. Money lost! It's only $1.95 now, but it seems other people are out hundreds of dollars!

I placed an order with Walter Drake on line in April. They share a call center with Miles Kimble. On 5-16-09 I discovered a charge on my husbands Mastercard bill (AT&T Universal Card through Citi) for $12.99 with the explanation of "TLG*Greatfn(acct#). When I called the number they said I place an order through Miles Kimble and by putting my email address twice it signed me up for their "special rewards service." It wounded like discounts and coupons.

I'm already fighting another one that I discovered a month ago on a Visa card. And yesterday afternoon I found yet another one on my Blaire bill, which I am still trying to get hold of that company.

I was falsely charged 2 monthly fees for their "service." When I called to dispute the charges, they refused to remove the 2nd monthly charge of $12.99. I was unaware that I even signed up for their service or how they got my bank info (scary). They claim that I clicked a pop-up window. They were unreasonable when I spoke to their representative. I still have not been refunded the 2nd charge of $12.99. I would like to be refunded.

they took $129.99 from it i want my money nback now

I am so angry to find myself in this situation. The named tlggreatfun has been deducting $11.99 from my checking for seven months, now with a grand total of $83.93. They said I signed up for it in October. I did not! I am barely surviving on social security and I would not sign up for a membership in some unknown club. I see that after looking up this site, what pops up is many complaints regarding this membership there has also been a law suit.

Trilegiant charged my Chase credit card on 3/4/09 for $89.99 without my consent or knowledge. Had to make multiple calls to Chase to have charge disputed.

I had a reason to verify some information with my Credit union re my Visa Debit Card. On Friday, May 8th, 2009, I was told that a company named TLG had been trying to debit my card account on three occasions during the past few days in the amount of $12.99. The debit had been refused by my bank. I immediatly closed the account. Now i must go thru the trouble & agrivation of closing one out & opening another.

What else can you call it?

I have been receiving a charge on my chase credit card for $11.99 for the past three months now from a company called TLGLivwell. I tried to dispute the charges online and was unable to dispute JUST the charges from this company. I have never agreed to any charges from this company and don't even know who the heck theyare. When I called Chase to try to dispute the charges I was told they would send me a form and hung up on me.

I ordered flowers online with 1800FLOWERS.com but since I was making use of a $15 reward they gave me for past business, I was shunted to TLG Livewell in order to redeem it. I made an order of flowers through them and now I find that they are charging me $35.99 every 3 months for some membership I did not authorize.

This is fraduluent activity and I have already reported it to police and my credit card company. On web site are hundreds of complaints, mentioning also a lawsuit and they still keep doing the same thing. This is a obvious identity theft and I am wondering who is going to stop them. Please help. 119 USD

On the morning of 4-28-09, I used the automated bank number to check my checking account balance; I was in the process of purchasing an airline ticket to see my grandson. My balance should have been $172.00 more than what I had calculated. I called the bank directly and then went to the bank and had them print out a current summary of activity on my account. We found that there was an ACH-Dr Electronic transfer listed as Credit Alert trace in the amount of $129.99.

While standing in the bank president's office, I called the phone number and was connected to a man named Jose, who proceeded to tell me that this was an authorized transaction from my AOL account since 2002. I told him that I haven't had an AOL account in 4 or 5 years and that this transaction was not authorized by me and that they had no right taking money from my account. I was told by Jose that this service protection on my credit cards for fraud and identity theft was good for the next year. I told Jose that I didn't want or ask for this and wanted the money returned to my account. I was told by Jose that it wasn't necessary and that the protection was in place. I told Jose again that I didn't want this and that I wanted my money back.

We argued back and forth for about 5 minutes and I asked him directly to credit my account back. I was told that he would cancel my account within 48 hours and process my request. He gave me a cancellation number and told me that he would mail me a $20.00 Home Depot gift card. I told Jose that I wanted my money back and asked him how many times over the years that they have taken money from my account. Jose said that he didn't have the ability to check on that information. After asking again for the money to be returned now, I was told that my request would be processed with in 48 hours, but might not show up on the bank records for 7 days.

When I shared this with the bank president, I was told that the transaction would show up on the automated summary within 1 day. I was also advised to close my accounts and reopen them after the 48 hours. I was charged $42.00 on my account for insufficient funds, since there was not enough money in my account to cover a transfer to my savings account. I wasn't able to purchase the discounted airline ticket to see my grandson and had a freeze on my accounts until the accounts were closed and reopened. I have had to go through and change every payment plan set up with my Utility companies, insurance company, Mortgage company and Paypal account. I had taken the precaution years ago to set up a Paypal account for this very reason, not realizing that this AOL Credit Alert had gone back 8 years to obtain my financial information. I have now started a major panic with family and friends all of which have had AOL in the past.

From everything that I have now read about Trilegiant and their subsidiaries, I don't understand how they stay in business. I have read about the class action suits that they have settled for millions of dollars in restitution, and am enraged by the fact that they continue to operate.

For the last 3 months, I have seen a charge on my debit card for $12.99. I looked up the company on google, and found thousands of reports of fraud. I notified Western Federal Credit Union, and have not received a satisfactory response.

Trilegiant et al appear to practice deceptive and fraudulent business marketing techniques. When I ordered Christmas gifts from at least two online retailers, I was unwittingly and wuwilligly enrolled into some relationship with CompletHome, Trilegiant, and other related companies/services. I apparently clicked on a proffered online shipping rebate from one retailer (Norm Thompson), and when I received a check for $5.00, I cashed it,thinking it was to help with my shipping costs as presented, thereby joining CompleteHome. I am a savvy shpper, so for me to be duped indicates a deliberate attempt on the part of the retailer and Trilegiant et al to deceive its shoppers. It has taken much of my time and effort to cancel my membership/subscription, and I do NOT appreciate this cycle being started without my permission. Subscription into such marketing ploys at $100-$200/yr should NOT be disguised a s shipping rebate.

After calling and canceling my membership with CompleteHome ($139.95/yr)on March 7, I received another misleading check on Mar 31, for $10.00, which would have enrolled me in Buyers Advantage ($139.99/yr). I called and canceled that, told them of my call on March 7, and said I was on the no-solicitation list. They assured me I would be removed from their mailing list, but it would take 30 days to remove me from all their databases. I reminded them of my call on March 7, and I was again told I would not receive anything else after 30 days from March 7.

On April 17, I received another bogus check for $10.00, this time to HealthSaver ($199.00/yr fee). I called AGAIN, and once more was told (by Ricky)that 30 days were required to remove me from the mailing lists, and that the 30 days started on March 31. I asked why it didn't start on March 7 with my 1st call; I just got the proverbial runaround. I then asked to speak to a supervisor (Damon Rice), who was more polite, and said all the right things. On April 18, I received yet another check from a Trilegiant company for having ordered from Walter Drake, another online retailer, at Christmas. This check was for $10.00, but upon cashing the check I would have been subscribed to AutoVantage ($159.99/yr). I was so angry I shredded the check, but I still have the offer letter to which it was attached.

I filed a complaint with the BBB re: N. Thompson and CompleteHome, but now I will go straight to the source and file another complaint with Trilegiant, Affinion Publishing, the other company listed on the offer. As I did with N. Thompson, I will also let W. Drake know that I will no longer buy from them as long as they participate in these shady business associations. N. Thompson has been extremely helpful and responsive, showing genuine concern for this scam operation and sending me a $10 coupon (a small, but appreciated, gesture). I now know that Trilegiant et al have been sued in several states, and I hope more will follow. These are shameful, deceitful practices, and should not be allowed to continue.

As written above, I have spent, and will continue to spend, much time and effort in getting off these companies' sucker lists. My annual salary is $100K+, so my time is money; being hypertensive and suffering angina, I also do NOT need the hassle of repeatedly making these calls and writing complaints!

there was a trilegiant membership fee taken out of my checking account costing me $65.50 in overdraft fees and a $12.99 membership fee that i never signed up for. i dont know what this company is i just want my money back.

-$65.50 in overdraft fees -$12.99 in the membership i never signed up for.

I found a charge on my account for $119.99, charged on April 17, 2009. I never signed up for anything with this company, that i can remember. I attempted to call their office but they are closed. I DID NOT authorize this charge, and up until today have never heard of this company, until reading the articles about them.

As a result, I do not have hardly the money now to buy groceries for the rest of the week, and i'm short $120 from my account that I never spent. I am now having to go through my bank to put in a dispute on the charges, and will have to wait to get that money back.

My elderly, extremely ill father had numerous automatic payment at least 9 for services he was not using. I have spent two days calling the same company at 9 different phone numbers to tell these abusers that my father has died and to reimburse the estate for charges made after his death. I know that he had no idea what these things were for, this is elder abuse to the max.

Four charges appeared on a credit card statement; each charge was from a different division of Trilegiant (Great Options, AutoVantage, Complete Home, and Buyers Advantage). A check for $10 was received from each; the checks were tossed...not deposited or cashed! Shortly thereafter, a one-year membership charge appeared on the credit card statement. The lowest charge was for $119.99; the highest for $149.99. I was told by the company representatives that if the recipient of the checks deposited, cashed, or otherwise ignored the check, the membership enrollments would be executed BY DEFAULT.

That is blatant fraud...no question, no doubt, no justification...and hardly legal. With the firms history of litigation, what possible justification can there be for the company's continued existence. If the charges are not refunded within 7 days, charges will be filed in Washington State in whatever legal jurisdiction is necessary to get action. Buyer Beware!! It would seem that you will need to REFUSE the offers in order to avoid being charged for the memberships.

The total charges totaled $550. As a result the card credit limit was exceeded, a $40 fine was applied, and the account was suspended.

They used my name and credit card to charge me $29 for joining their shopping service. Budget Car Rental gave them my name and they used their name to send me a check for renting a car from them. By cashing the $10 check they said I agreed to their shopping service. I did not ortherise the charges to my Visa. I cancelled the service.

$29 charged to my Visa

We had an overdraft on our account and we couldnt figure out why, I looked to see what caused the overdraft and we had been charged 11.99 in march and twice in april from TLG hotline.

Now we have 2 overdraft fees and we have to go through the whole process of disputing with the bank, we are a one income family of four and this really hurt our pockets.

I moved from Los Angeles in October of 2008. I bank with Bank of America because the branches are conveniently located in many neighborhoods and the staff is usually courteous. However, there is a practice which is apparently conducted under the auspices of Bank of America that has had a deleterious effect on me. While I lived in Los Angeles, several telephone messages were left for me from a company called Privacy Guard, offering a service connected with my credit report. I never returned these calls and, when materials from the company arrived in the mail, I shredded them without opening the mail. My only defense for not opening the mail was that I was overwhelmed by the death (recent at the time) of my younger son.

When the charges appeared on my monthly statement, I went to my branch to let them know that I had not authorized the charge or the service and to request reimbursement. The charges were credited back to my account but appeared month after month despite all efforts to put an end to them. Eventually, a Bank of America official advised me to change my account number, which I did. This put an end to my relationship with Privacy Guard.

Today, I received a solicitation from Trilegiant Corporation offering yet another useless service; CompleteHome. Although the offer comes ostensibly from Bank of America, the fine print declares that, Trilegiant and..are not affiliated with Bank of America, N.A. while informing that they will be able to charge your account without your further consent. I have already learned that even if I dont return the activation from, I may become a member by default. If this is not illegal, it should be.

I intend to take the activation form along with a copy of this letter to the branch of Bank of America with which I do business but am painfully aware that Trilegiant can come up with as many names as it chooses and continue to perpetuate this scam into perpetuity. What is to be done? Please let me know what, if anything is being done to put an end to the petty thievery that is being countenanced by our banks through funds which we have placed in their care, especially in these trying times. Thank you for all your cooperation.

Had to close account causing several checks to bounce in LA, incurring bounced check charges that BOA had promised to reimburse but never did.

Access my credit report for unknown reasons aound March 2009. Unsure of what they were looking for.

None as of yet

I received a post card in the mail telling me if I do nothing they are going to charge my account $74.99 to renew a membership. They are saying I initiated the membership. I do NOT have a membership with them nor do I want one.

I am afraid to call the number and tell them I want to cancel this alleged membership. I don't want to have any contact at all, but I am not sure what to do. If you have some advice please email me. I would appreciate that. Thank you

discovered a charge of $99.99 on my Orchard Bank credit card bill that neither myself or my husband have purchased. I'm considering this a fraudulent charge, and after reading that others have had lawsuits against this company, it pains me to see they are still conducting business.

I will have to spend my time trying to get the money back, which also may cause us to replace our credit card as well.

They have charged my account for 11.99 each month since september of 2007!! I can't begin to explain how furious I am over this.

over $250, my time, and my emotions

$139.99 charged to card from Buyers Advantage on 03/19/2009. When number called I was told that I had cashed a check for $8.25 allowing this. I did nor even receive the check in question until the following day never mind cash it.

They are supposed to be returning the funds but are obviously using my money in the meantime, and many other peoples.

Charges @ 11.99 have shown up on my credit card for at least the last 3 months! Have no idea what/how this is. Perhaps from ordering from Shoebuy in the past....I saw this on someone's blot that is how they got caught up in it. Will be contactin credit card asap on Monday.

I noticed an unusual charge to my debit card in the amount of $139.99 with a brief description of TLGBUYERSADV based out of CT. I contacted my bank immediately who provided me the vendors number. Upon further research it has been known that Trilegent has charged my account without my consent or approval. I have tried calling numerous times however, their voicemail states that due to high call volume that I should call back. It has been numerous days without any success.

I ordered a pedi paws nail trimmer last July '08, today 3 '09 $139.99 was taken unauthorized from my bank account saying I signed up for Buyers Advantage. I did not. Called the number and Tonya said that I had cashed a check which gave them authority to take the money. I did not cash any check. Now, my bank account is overdrawn and I cannot make my car payment. I have cried all morning.

over draft fee $40.00. Cannot make car payment, so now what do I do...I can't just whip up $140 out of the air. Tension, stress, fear, anxiety attack. Lots of tears.

We purchased Pedi-Paws in September of 2008 through As seen on TV. They shipped the product to us, but they charged us twice for shipping. After speaking with their customer service, they said they would just send us a check for the shipping. My fiance' deposited the check. Well, 3 days ago (03/19/09) we received a fraudulent charge on our checking account from TLG *** Buyers Advantage.

We immediately contacted our bank and with our bank's assistance we contacted buyers advantage. It turns out that when we deposited the check for our double charged shipping that there was a disclaimer in small print on the check. In one way or another it said that we were automatically enrolled in Buyers Advantage and that we would be charged $139.99 if we didn't cancel our membership. Well, our account was charged and hopefully we will have our money back in our account soon.

We were charged $139.99 to our checking account, and if we would not have caught it right away, we may have missed it. Please be aware that they are doing this for all different types of amounts.

TLg Advant chared credit card 139.99 did not want product was sent cek 18.25 Jan 17/2009 cashed was a rebate chk have filed complaint with credit card

I currently have a credit card with JP Morgan Chase Bank and noticed that it was a cherge for $129.99 from this TGL Privacy Guard Company. I never authorized this company to access this fee to my account. I contacted Chase for a response and get information from company. A representative informed me that its an affiliated company and that at some point I signed up some sort of an agreement with TLG Privacy Guard which is not truth I do not recall seeing this name in any of Chase Credit card disclosures.

The representative that I spoke said that will submit a request ti get refund and cancel this TLG Privacy that supposely I signed up and get a refund.

Charges $74.00 to my Chase credit card without my permission for the second year in a row. More annoying is the fact that Chase says they cannot do anything about third party charges so I cannot file a complaint with them when they allowed the charge in the first place. Started because I cashed a $5.00 check from Chase which I understand is a common problem.

Last year I had surgery about this time and didn't have the energy or time to deal with it. Paid the amount, but this year I am not going to pay and Chase needs to stand up to their part in this fraud.

This is a security guard expense that has been put on my Chase account for many years. I was not aware that this expense was on my account. I've been paying it without realizing it, with interest for 7 years. I did not realize I was paying this until a concerned friend pointed it out to me. I never signed for this protection on my credit card account with Chase. I think that they and Chase are culpable. I think I should be reimbursed plus the interest that they have charged me over the years. This company has no proof of my enrolling in their service as they have told me this on their letter of 2/16/09.

I have emailed and called several times after seeing 11.99 charges on my credit card that were not authorized and getting inundated with checks which make you join something when you cash them. I have never authorized a charge and when I called last year, they supposedly canceled my account but never refunded my 11.99 charges over 3 months. I have emailed and have correspondence number 4862272 from them via email. I am still getting checks mailed to me despite my complaints.

I have charges they have not refunded for 3 months at 11.99. I canceled the credit card they were using and no refund check has been mailed. This has been going on since 2008. They can't tell me how they got my credit card number either!

I received a letter from Protection Plus that my membership would be automatically renewed for 3 years and that my credit card would be assessed $69.95. First of all, I have not signed up for such a service. Furthermore, this assessment would be levied unless I called or wrote a letter. I called immediately, but got a recorded message, There is a high volume of calls. Call another time. So I wrote a letter. The letter contained no account number. but Citi and Citicard logos appeared throughout. The very bottom of the last page said that Trilegiant Corp was not affiliated with Citibank.

I called Citibank reguarding my account and was informed that Citibank was no longer associated with that program. I infomed the operator that if the charge appeared on my card, I would request it be removed. What legimate business chooses you to assess its fees, and informs you that you must do something not to have it happen. No email contact given. The customer / victim is out a long distance call or a stamp and time to avoid it. What if I had just trash it for the junk mail it was.

A loyalty reward was sent to me by Chase Bank which i thought was for a rewards account that I have with Chase. I did not know the check was a 30 trial for a service (Autovantage)that I did not want or that I had to call to cancel within 30 days to avoid an 89.95 charge to my account.

I have lost approx 260$ and never received any notification or services, or any membership material that might have indicated that I was a member. The lack of investigation on my part is my own fault, but the deceptive offer is unconsionable by both Trilegiant and by Chase.

I purchased car rental services from Hotwire.com on a couple of occasions in 2008. Later in the year, my son began complaining about this company Great Fun that was sending checks and taking money from his bank account. I started receiving the checks, which I just threw away because I didn't realize that Great Fun was accessing my bank account as well. At the end of January 2009, I noticed a charge on my bank statement and called the 800 number. The person I spoke with, said that they could not find any information under my name. They asked me for my card number, which I refused to give, and also asked me for the names of people who I may have made a reservation for on Priceline.

I was thinking they had accessed my information from Priceline, however, I later learned that it was Hotwire. After that conversation, I contacted my credit union and complained to them. They suggested that I contact Great Fun again, although they cancelled that bank card and re-issued a new one. On 1/30/09 I spoke with Gracie and then Jason and Jason said that he found my information and that he cancelled the membership but refused to refund any of the monies that were already taken. The confirmation number he provided is R0209. I have complained to Priceline and Hotwire about the practices of this company.

Today, as I was attempting to complete the Fraud dispute form and trying to find the location of the company using the information I have, I could not find anything. I decided to search their name on the Internet and that is when I saw that this has been going on all over the country. My state, actually District, since I live in Washington, DC is not a participant in the class action suits, however, I want to know how I can go about getting my money back.

I have had at least $64.95, but I need to research it because the transactions that I did on Hotwire were in 3/25 5/23 6/13 of 2008. I can only look back to October and they have charged my account every month. My bank account has been accessed and my money taken.

I received a call from Shoppers Advantage saying they could offer me discounts on hotel rooms, gas, oil changes etc. for $139.99 a year. This money was to be taken automatically from a credit card. I travel a lot for work and it seemed like a decent deal so I accepted and I was immediately charged. Throughout the year, I never used any of the coupons I had received- so when I received a reminder from them saying they were going to charge my account if I didn't cancel- I called them and canceled my account (12-27-08). Up to that point, I have no complaints.

A month and a half later, I noticed that they had charged my account $139.99 again (on 1-16-09)- so I called them on 2-19-09 and told them that I had canceled in December but couldn't provide the cancellation number they gave me, but they said they would refund my money. A month later, I noticed they had taken ANOTHER $139.99 out of my account(on 2-6-09). Essentially- I have been charged $279.98 after I had canceled my account. And even if I hadn't canceled, they charged me 2 yearly bills in 21 days.

My credit score is plummeting because I'm very close to going over my limit. I'm working with my credit card on this because I have absolutely no faith in the reliability of Trilegient in canceling my account and settling this matter.

Husband searched online for a Days Inn in San Francisco, CA came across advertisement for Travelers Advantage discounts on car rentals and hotels. He signed up. He found we would not need it since we were not going to travel at the time due to my pregnancy. So he called to cancel a few months later and was told it was taken care of. Now, while reconciling my bank statements for the past year I have found we have been charged $11.99 monthly since June 11, 2008.

account charged for $11.99 monthly since June 11, 2008. Total loss so far $119.90

I had naively assumed that my nightmare with Trilegiant (aka: Privacy Guard) was finally over three years ago when I when I had jumped through all the necessary hoops to have their unauthorized charges blocked from my Chase credit card account. Back in November of 2008 someone offshore had hacked into my account and upon getting the issue resolved, Chase recommended canceling the old account and issuing me a new one... opening the door for another unexpected Trilegiant scam. In February of 2009 I decided to pay off the remainder of my balance in hopes of canceling my Chase credit card once and for all since their APR had steadily increased over the years to 20.99 percent.

To my astonishment, my billing statement (which should have reflected a balance of $0.00) instead showed a brand new charge of $199.99 for TGL*PRIVACYGRD which I never authorized. Thus, postponing my attempt to free myself of Chase Bank and its unscrupulous business practices. When calling Chase to dispute the charge, I was directed to an offshore customer representative in India who loyally tried to follow the: Were not affiliated with this company? script that Im sure the poor fellow had rehearsed ad nauseam. I was instructed that I had to contact Privacy Guard directly in order to remove the charge from my account and that Chase was unable to rectify the situation from their end.

After explaining that I had already done so in past, and much protesting that it was my intention to cancel my account with Chase, the gentleman agreed (after supposedly speaking with his manager) to remove the unauthorized charge. Of course, he informed me that it would take several weeks before the amount was credited back to my account. Meanwhile, the 20.99 APR racks up while this bogus charge sits festering on my account and I am unable to cancel my credit card account as originally intended.

I might also add, when I asked the gentleman for a confirmation number on this dispute, he said he couldnt give me one. Now, after reading the numerous complaints from other customers falling victim to the empty promises made by credit card companies affiliated with Trilegiant, Im now left to wonder if Chase was simply blowing more smoke in an effort to stall while their 20.99 profit on the interest rate racks up? Something really needs to be done on a federal level to shut these white-collar criminals down and protect the consumer. Its liken to the mob extorting protection money via dishonest means, when the only crooks we really need to be protected from is greedy fat cats like Trilegiant and its equally dishonest affiliates.

Economic: Unauthorized charges to credit card account by financial institute's affiliate in order to prevent credit card holder from paying off account and closing.

03/09/2009 TLG*GREAT FUN

03/06 CARD #3210 PU... -$139.99

03/06 CARD #3210 PU... -$139.99

01/30 CARD #3210 PU... -$119.99

01/23 CARD #3210 PU... -$139.99

This is a total of $839.94 that has been wrongly charged to my account. While these amounts have been staggered over 2 1/2 months, it still is more than I can afford, especially the 3 charges that were applied this week.

I was charged for this service, apparently last year, they tried to renew it again by sending me a postcard with nothing but their logo on it saying that it was automatically being renewed unless I called their number. When asked repeatedly what "Great Fun" was, they would not give me a direct answer. I had my daughter get on the phone and she was finally able to get an answer from them. They told her it was an online membership for travel, goods, etc. My daughter told her that I don't even own a computer and would have never signed up for it if I had known what it was and that it should be cancelled immediately.

After booking a hotel room online I was all of a sudden charged $11.99 a month, by a company called Great Fun. It has only been two months but I'm on disability and I need all the money I can get. How do I go about getting my money back?

I enrolled in Great Fun membership over a year ago. After the trial period ended, I discontinued my membership (I reviewed the fine print very carefully to make sure I could do this without getting charged). I have since continued to receive Great Fun $10 checks. I have called customer service on 3 separate occasions over a 4-6 month period to ask them to please take me off their list and stop sending me these checks. I just received another one this week. The last time I called, I told the person that I spoke to that I would be making a complaint to BBB and/other consumer protection company(ies) if they did not stop sending these checks. So I am complaining to your group as well as the BBB.

Mostly it has been frustration. These checks are a waste of paper and I do all I can to stay off any lists that require me to get useless promotional mailings.

I noticed on my bank statement that $11.99 had been being taken out of my bank account every month without my permission since March of last year! I phoned the company # listed on my bank account and they said I had agreed to the terms, when I accepted a coupon on the AVON website. It automatically gave them my account info and they started taking the money.

$11.99 a month for 11 months This company is still doing this to millions of inocent people it has to stop!

In April or May of 2008 I was sent an application from Citizens Bank for a free trial of Complete Home, which included the bonus of a $40 gift card just for trying the service. I mailed the form, and after a month the membership materials did arrive, but without the gift card. I called them and the representative acted surprised to find that my material had just arrived, saying my trial period would be extended to June 17, and she would make sure I received my gift card. On June 15th, I called again, politely saying to forget the card, but to please make sure my membership was immediately canceled, to which she agreed.

After receiving a cancellation confirmation, I naturally thought it over and done with. Id like to interject here and tell you that in 2000 I was diagnosed with severe PTSD, depression, and anxiety. Several months ago I finally started recovering, but I am still not at my peak. Sometimes, I am not as alert as I would like, but the other day, as I was looking for something in my online bank statement, I noticed a $13.99 charge I didn't recognize, but was able to decipher it as coming from Complete Home. They have been charging me $13.99 for the past eight months without my knowledge or consent.

Then I found out they were with Affinion Group, LLC and Trilegiant. Seems like they would have learned something from that $14.5 million, 11 state settlement in California, but apparently not. Thank you. $111.92 This might not sound like alot, but it is when you only have a little over $700 in disability to live on each month.

Trilegiant (through Shopper's Advantage) billed $14.99 per month (for 5 months) to a credit card I had stopped using. They did this as a result of a conversation with my wife after we rented a Budget truck. I contacted their customer service department in India and ultimately spoke to a supervisor aparently in the USA. She authorized a refund of some of the charges but I would have to send a letter to ask that the other charges be removed. There was no guarantee that they would be removed.

I had been burned by another of the 100 or so sub companies owned by Trilegiant in the past so I sent an email to every Trilegiant executive I could find grazing the Internet. These included their CEO, Lipman; mBeller; mrauscher; rrooney; trusin; mrusterholz; tsiegel; ptaktikos; kbuonagura; ddulsky; nnoble; afino; rstevenish. I copied them a letter I was intending to send to the TX Attorney General, OH & CT BBB, FTC, and my Credit Card company.

Ms Black of Executive Services called me within a few hours of my email. She refunded all my monthly payments and gave me a courtesy bonus of $80 to my CC account. It has posted.

I bought Vitamins at a website called Vitacost.com and clicked on a pop-up that stated I could save $20 on my purchase. Apparently, I agreed to a Shopping Essentials scam and have had my credit card charged unknowingly--I would never ever agree to a membership to save money! I have been charged for several months and my husband just questioned me recently about the charge.

$19.95 has been charged to my credit card for 4 months--I didn't save $20 on my initial purchase of vitamins! It was a low charge hiding under the radar!

Filed claim about TLG*GREATFN charge for $11.99 not signed up for any offers. They claim I will have to deal with the company which after reading on the internet is conected to Chase.

Lost $155.97

Charged me for a membership on my Chase credit card when I did not sign up for anything.

I received a notice that my annual membership in Just For Me would be renewed unless I cancelled for $129.99. I HAVE NO MEMBERSHIP IN ANY SUCH COMPANY.

In spite of settling multimillion dollar law suits and agreeing to change its business practices, Trilegiant is still in the business of scamming customers. In May of '08 I there was a $59.99 Chase Visa charge from TLG HOTLINE which I overlooked at the time. My Dec statement included another $59.99 charge which I did catch. When I called TLG HOTLINE they said these were for a credit protection program I had signed up for (by cashing a small check they had sent back in March). I never cashed any check from them, having learned from bitter experience long ago that these supposedly free checks are nothing but scams from unscrupulous companies to sign you up in one of their scam programs.

I denied to them ever cashing their check, asked for a refund and requested cancellation in their program. At first the rep said he could only refund a prorated $35 from the Dec charge but when I spoke to a supervisor he said they would refund the entire $59.99 Dec charge and confirmed the membership cancellation. They would do nothing about the May charge.

B/c I don't trust Trilegiant/TLG, I also notified Chase Visa who said they would suspend & investigate the Dec charge but would do nothing about the May charge b/c it was too old - that I should monitor the charges on my statements in a more timely fashion. Nice talk from Chase who had a relationship w/ Trilegiant which it discontinued but continues to accept their scammy, dirty money charges.

Trilegiant's promise to change its business practices as part of the $25 million class action settlement (Madison County, IL) apparently meant nothing as continues to scam people in the exact same way as if nothing had happened.

$59.99 from the illicit May charge, still waiting to see the results re the $59.99 Dec charge.

I want to be contacted by an attorney!

On Sept.26 of 2008 I made motel reservations on line at Super 8 for a trip we were making to Ky in Oct. I was was given the opportunity to sign up for travelers advantage that would give me discounts when staying at any of the Wyndam motel chain. I was told that I would get back a discount for each night that we stayed at the Super 8 motel. The first night we stayed was on Oct. 8, the second night was on Oct. 17.

I was offered various plans to sign up for and firmly told the lady that I only wanted the motel discount plan. She finally said ok and told me that I had 30 days to cancel the membership if I did not want it. I would still get my discount for the nights I stayed at the motel. I would be paying $11.00 a month for the membership. After alot of discussion with my husband while we were traveling, we decided that it would not be worth the $11.00/mo, especially if we did not travel much.

I called and canceled and got a confirmation #. I kept it until around Christmas and then threw it away. A big mistake on my part! I got a $10.00 check in the mail and another one a few weeks later. I assumed, another mistake, that they were my refunds for the two nights stay at the Super 8. I received in the mail a membership pac ket for HEALTHSAVER out of Westerville, Oh with a membership card and a letter saying I had a 30 day trial and 30 days to cancel or I would be charged an annual fee of $189.99. I never signed up for this, I called and after finally getting a customer serv. rep. I was told I signed up for it by cashing the $10.00 check.

I finally got her to cancel my membership and she did give me a cancellation number. Now I have this $139.99 withdrawn from my checking account for ID SECURE?? I did not sign up for this, and can not get through to them using the number that is on the account statement. After reading the many complaints from other consumers, I am not the only one. Something has to be done. I would like to get the media on this and am tempted to try and contact 20/20 or prime time. Please help.

I recently was charged 59.99 on my Chase Business card for some membership that I unknowingly enrolled with back in March when I cashed an 8.25 check I received in mail that I was led to believe was a rebate check from Chase. I called the # on my card and they told me it was a 30 day trial that has expired and now I am being billed semi-annually. I feel this my credit card company selling my business to some scam artists and now I am being charged for something I didn't even realize I was doing. I have never received any type of small business membership package or any type of renewal notice. This is about as fraudulent as it can get! It's not bad enough that the whole country is struggling to pay their bills and then you have these scams going on! I have sent Trilegiant an email on their website and I will be contacting Chase also.

We have been forced to use credit cards to pay our bills due to slow economy. We own a construction company with very little work and right now our cards are all right at the limit and this charge has put us over the limit on the Chase card so we also have a 39.00 overlimit fee.

I have called the Trilegiant Corp. twice now to have them cancel my subcription to Great Fun. Each time they have assured me that I will be canceled and have giving me a cancellation no. Now I have been billed again through my Credit card for $59.99. Each time I called I have gotten a foriegn person that I can hardly understand.

I have never given this company my credit card no. or have I authorized them to sign me up for anything. They said that I had cashed a check for $8.00 and that had automatically put me into their company. I have never recieved any information through the mail from this company and I have never cashed their check.

Any suggestions as to what Ishoud do about this would be helpful.

I attempted to have a membership cancelled with Travelers advantage after I received the initial 'sucker' refund for reservations at a Days Inn in Asheville, NC. I did receive a cancellation confirmation number after two attempts. Since then I have received one notification that I am now a member of Just For Me, which I did not knowingly agree to. They indicated that I would be charged $139.95 for the membership after 30 days.

I made every attempt to call their 866-xxx-xxxx within the thiry day period to have this situation resolved, but they have the telephone system set up in such a way as to identify you from the membership number you enter and then to have a recorded voice tell you that 'due to the volume of calls, they are unable to process your call at this time. This 'call overload' never goes away. You cannot get through to them, period. So, anticipating what they were going to do next, which is charge my credit card I used for the hotel room, I called the CC company and had the card reported stolen and was issued a new card. I want to see these ripoff artists try and charge it now. Based on the number of complaints I see on the internet, these bottom-feeders need to be put in prison for fraud and attempted fraud.

Up to now nothing except having to deal with continued mailings from Traveler's Advantage trying to sucker me into another scam. I would be happy to add any information necessary to put these people behind bars.

I was mysteriously given a membership with Live Well Network after I purchased an airline ticket. The same credit card was used to charge me 11.99 per month unauthorized for the benefits of yhe program in which I never received any type of comminication. It has taken 8 months to finally find out who these guys are at which time I ahve just cancelled my membership. I am working on a resolution with my bank to recover the unauthorized charges.

This is a violation of accessing and using my financial information for unauthorized product.

Budget car rental passed on my personal information to Trilegiant, back in early 2008. Since then I keep receiving a mix of shady offers in the mail - all with clear titling for Budget customers - to become a member of a certain type of club, or subscribe to a certain savings service, by cashing a check of $10 or so and then get hit with annual service fees in the $50-100+ range. I have previously requested to be opted out by calling the number and speaking with representatives.

Despite having been promised I would no longer receive offers ... they of course keep coming. My fear is that they will resell my information further and I will get more and more unwanted bulk mail.

Loss of privacy. The possibility of further sharing/renting/selling of my info which in turn will bring more shady offers and unwanted bulk mail causes emotional stress.

I bought a plane ticket on line and was sighned up without my knowledge or permission to have Great Fun charge my Amex card $11.99 every month since 04/08. Amex is disputing Nov., Dec., & Jan. charges, but won't go back any farther than that. Called Great Fun who promised to cancel the account but refused to refund any of the money they took.

107.91 in unauthorized charges

this company somehow got my account info and has charged $273.74 since last oct. 07. we never authorized these charges. I thought it was something my wife had charged and that is why it was over looked on my part. I have never been provided any service or services by this parent company.

I am disabled and live on a fixed income, this has just added to my credit card dedt.

They have been fraudulently charging my credit card for monthly membership fees for a service I HAVE NOT asked for or solicited. These charges have put me in overdraft on my credit card this month, and potentially injured my credit report. Especially in this day and age, when credit card companies are limiting, or decreasing everyone's credit with little or no warning, this kind of stuff can seriously hurt me. I cannot afford to keep paying overlimit fees because of this. Things are tight enough.

Not only am I filing this with you, but also with BBB and sending a letter to my Govenor ([valid reasons] I know it will be read). This company has been doing this for years, and people have tried being nice to them to get these things reversed, etc., but to no avail. Isn't there something that can be done about this? Especially with all the illegal times that they have continued to do this.

This has put my credit card over its limit. I am now being charged overlimit fees, which hurts my credit score. Not to mention the fact that my monthly payment has gone up dramatically with the overlimit fees, etc. I live on a very limited income since I am disabled, and this is hurting me financially.

Through Choice Hotel reservation, I was solicited to a trial membership in Everyday Guest. this was supposed to enable me to get discounted rates, etc. The big promise was a cash rebate after my stay - never happened. I tried to contact Everyday Guest to cancel, but have not been able to get a reply. I have been billed a 1 yr membership ($119), as I did not cancel within 30 days (thinking I was going to get the rebate). I was promised that if I decided to cancel, I would get a refund on the fee, prorated. The longer this takes, the smaller my anticipated refund becomes.

Loss of $$ for membership, undelivered promise of rebate for stay at Mainstay Suites Property.

I receive as many as 4 $10.00 dollar checks every week for various commodities and I want it stopped! I have called Great Fun directly on three occations and told them to remove my name from their mailing list, the first time I called was in early October and the last time I called was January 12. My name still remains on their list after their guarantee to have it removed three times! What do I have to do to get my name and address off their mailing list now!!! How did they get my unformation in the first place and why Isn't a penalty levied against this Company for harassment?

At this time I feel frustration and harassment, but In time I believe one of my credit cards will be charged for something I didn't authorize and I will have more of [what] I have been going through to have my name and address removed from their list!

Received my Chase Bank mastercard statement today 1/15/09 and noticed 4 charges to memberships that I had not joined. I cancelled each one but as I began to google the name of the various memberships two were assoc. with a Ripoff Report which in turn was assoc. with Chase Bank and something about a negative option fraud case that was settled in 2006 and involved the same type of charges.

It appears that Chase and Trilegiant had to change thier marketing techniques, apparently they haven't. Just thouth maybe someone should check into this especially with all the fraud that has been going on lately. I did not give anyone my credit card number for any type of memebership but someone did.

There are approx. $200.00 worth of charges on my credit card account that are supposed to be taken off in the next one to two months, hopefully that takes place. Other than that I have spent about one hour today on phone calls.

PRIVACYGUARD sent me a Privacy policy. When I read it, it seemed to imply that I had signed up for their service which I did not. I looked up Privcyguard on the Internet and found a customer service number a guy named Ben said that some one else signed me up for a one Year free service. The company's name he gave me was Bearaktsa.

I ask him to give me their address and Phone # but he said He didn't Have it or couln't give it out. I tried to get to cancel my free Membership (membership # 87067793) but he said it was locked and it could not be canceled. He said it was free for a year then it would automatically expire and that I would not be charged. I told him I didn't sign up for it and I wanted it canceled to no avail.

I called back after a couple of days hoping to talk to someone else but was hooked up with ben again. I told him to let me speak with his supporvisor and Megan told Me the veterans administration sign me up some kind of security breach. She finally agreed to cancel my Membership. She said she would Mail me out some letter in 3 weeks confirming my cancelation but after reading your scam alert I don't think she will. I would appreciate your advice on what to do about it. Instead of me just sitting around waiting for the shoe to drop.

I used to work with Trilegiant.... You guys sit write on here that you had no idea that you were getting billed but yet you cash all the checks that come to you without reading them. It does say in a big paragraph before you cash it that upon cashing this check you are giving the authorization to bill your credit card.

Also if you order something online and you are offered a rebate you want that rebate but then at that same time it says before you put in your information that you are enrolling into a membership and will be charged on the credit card provided. When you enroll on line immediatly after excepting the rebate you then get transfered to the website of the membership and create your username and password. There are a ton and I mean a ton of people out there that purposely cash the checks several time and then just call in and cancel but once they get billed one time they start getting ****** off. Peole like to play the system and then once they get billed its a wrap. trilegiant is note fraud at all it is real. You are just complaing in but because you have to read. HAVE YOU EVER HEARD OF THE PHRASE NOTHING IS FREE IN THIS WORLD!!!!!!!

I've gotten 5 checks for $10 each since Dec. 2008. Never cashed any of them. So far, they haven't charged my credit card. I've called Great Fun several times trying to get removed from their data base. I told them if they didn't stop sending the checks, I would start cashing them and cancel my credit card. They said, oh you can't do that. Right. This parasitic company locked onto me when I ordered from Orbitz.

Each check has different 800 numbers to call. I went to their main website and called there. Haven't received a check in 10 days. Maybe they got the hint?

I received a Required Notification of Privacy Policy which does not identify the company or it's relationship with me, if any such does in fact exist. In order for me to assert my rights I am required to enter a membership #? but no way is provided to know what that number might be. The notice states that if I do not respond they are free to share my personal data with anyone.

I do not want my private business sold without my consent, and I do not know what Trilegiant is or with whom they may be affiliated. The security of my identity and my private business transactions are in jeopardy.

Been Getting a charge of $11.99 for TLG Everyday Values for over a year now for a service that I did not sign up for or wanted. I am disgusted at the way that this company does business, and I only hope that more people speak up and put companies like this out of business.

My wife ordered a product from their online website. During checkout, she apparently authorized Great Fun to enroll here in a $11.99 a month program billed to our credit card. Colorful Images gives your CC info to 3rd parties. The fact that the are even doing business with Great Fun, who by the way is owned by Trilegiant Corp, whom recently settled a $25 million fraud claim on CC billings is unreal.

I would never do business with Colorful Images again and I would recommend that you do the same. Why a company would deliberately subject their consumers to such a shady outfit makes no sense to me. Got billed $11.99 per month from April to January. My wife thought it was something I bought and I her.

Trilegiant sent me a notice allowing me to opt out of their sharing of my private information without any reference to what information they had, or any way of knowing who or what they were, and only a PO Box to reply to. Since they asked for my personal information, it looked like a scam to me (I'm an attorney with many years of practice), so I Googled them - and then found out they are the dirty SOB's who billed me for their services without my knowledge.

I continue to get $10.00 checks made out to me which tell me, in very fine print, that if I cash the check I am obligated to become a member, and they will charge me for privilege of being a member. So, despite the lawsuit they just settled, they have not changed anything. Frankly, I am furious at the crooks who have put the world's economy in the toilet, and Trilegiant is one of the biggest. I am willing to scan and email, fax, or mail the most recent opt out, and to do so as well with the fake checks they send.

I am a very busy man and have had little time to scrutinize my cc statements, and noticed in sept. that I had this charge from TLG just for me for $59.99 and saw it on an earlier statement as well. I called the number I found on the web., and was very angry and the woman I spoke with assured me she would credit my account (Chase). I asked her to clarify my private info and she fell flat because it was not there. Anyway I finally today got time again to look at my statements before paying, and there it is again and nothing credited ever.

I called again, and spoke with Nancy Scott a supervisor, and she said she would credit me 2 months and remove my membership. I asked if I could speak with someone higher up, and she transfered me to the office of the president, and of course no one was there. Anyway I am filing a complaint here and with comptroller of currency, and will see what I can get Chase to cough up, in that it seems by web input that this fraud usually involves Chase. If these parasites can do this for years on end, we have a problem. When this madness persists, folks finally resort to the old way.

$1020.00 and one might call me unstable at the moment because if I knew who the parasite was right now, I'd call and share my thoughts with him.

On Jan 3, 2009, I received a $5 check in the mail from Sahalie, an internet retailer that I ordered something from a year or so ago. Upon closer inspection of the check, it was actually an agreement with Trilegiant to subscribe to their CompleteHome program at a cost of $129.99 to be charged to the credit card number that I had used with Sahalie more than a year ago.

I'm disgusted by how misleading this piece of marketing is and really annoyed that a retailer that I did business with more than a year ago could use my credit card number in this way. Sheer annoyance at what a scam this is - I can't imagine how many people who would have seen the $5 check and cashed it esp in today's economy. They'll be in for a nasty surprise!

My Aunt got a postcard from Great Fun, a sub-company of Trilegiant, stating that they were going to renew her supscription for $129.99. She has never had a subscription with this company. We immediately contacted her credit card company and had them put a fraud alert on the card. Sure enough, on December 21st, they tried to charge her. Thank goodness they sent the notice first, otherwise we never would have known about it.

My Aunt got a postcard from Great Fun, a sub-company of Trilegiant, stating that they were going to "renew her supscription" for $129.99. She has never had a subscription with this company. We immediately contacted her credit card company and had them put a fraud alert on the card. Sure enough, on December 21st, they tried to charge her. Thank goodness they sent the notice first, otherwise we never would have known about it.

In October 2008 I became aware of a $99.95 charge to my American Express card from a company unknown to me, Privacy Guard. I called Am Ex and disputed the charge, and it was removed. Since that time I have received letters offering similar special deals from this company, under several other names, like Travel Advantage, and Everyday Privileges Gold. Each of these are fraudulent and deceptive offers, and I have contacted American Express and Chase Credit cards, as well as JP Morgan Chase, the issuing bank for the fraudulent check offer.

Each of those companies has been reluctant at first to acknowledge and association with the Trilegiant Company, but became more compliant and cooperative when I was connected to a supervisor. I continue to receive these offering letters, at my business address, with the name spelled incorrectly.

So far, I have only been harrased by the continuous mailings, and been tied up with contacts to these Credit Card companies and to Trilegiant demanding that the mailings stop. The calls to Trilegiant have been to no avail.

Recently I just noticed a monthly $12.99 charge on my Chase Mastercard bill for something called TLG Great Fun. These charges had started appearing on my bill in March 2008. I must not have noticed them nor realized it was recurring due to the fact that I do a lot of internet shopping and also have numerous recurring charges on my credit cards and the charge description is not always reflective of what I bought. I must have assumed this one was for something I ordered. I now realize it is not for anything I ordered.

I called the company yesterday to cancel it. I do not know how I got signed up for it in the first place. I would never order a shopping discount service! As I have never received anything in the mail from Great Fun I have to assume this is out and out fraud. I did find a site for a class action suit and was in the middle of preparing the paperwork to file when I realized the class membership included people who were charged up until February 2008. Unfortunately, my scam started in March 2008. What are my options? It looks like I have to swallow the $129 paid already and hope that they actually cancel my membership.

I have been charged $129.90 for a service that I never subscribed to nor have used.

My husband order a product advertised on television. Which caused Shoppers advantage and Graeat fun to take $14.99 each from his account. He never ordered any of these services. I called both of these people and they did return the moneies to his account. I hope I don't see and more of there unathorized charges.

My Chase/Visa account shows a charge of $119.99 from TLG . When I questioned this entry while in my internet account with Chase, I receiveda message from Chase stating: You cannot dispute this transaction for this reason: 5101 - Third Party vendor Transactions-Not Eligible. I found your webpage with a description of this specific complaint and subsequent law suit, hence this appeal for help.

I have been billed for $119.99 for a service/merchandise I do not recall purchasing. I also am unable to question Chase re: this charge.

In Septeber thru November 2007 I was tricked into Bargain Home, Healthy Living, Leisuretime Savings, A1 Enterprises, and several more bad deals which offered stuff and charged my credit card over and over. I tried to cancel. Cannot read well and did not understand. Credit card finally went over limit so more fees and charges.

Capital One Card went from zero to $1428.81 before I asked a friend to help me. We canceled these monthly charges but did not recover any money or the past due fees and finances charges. We received more $10 checks and offers from Trielgiant in November and December. How do we stop this fraud mailing?

I have taken over my mother's finances and mail because she was starting to really get taken advantage of by companies just like Trilegiant. She had been receiving these Daily Monitoring Alerts in the mail that list the activities occurring to her credit file. It is a supposed service that offers people Identity Theft Protection. I noticed the letter mentioned coverage which was a tip off that she was being charged for this protection.

I called the number listed on the letter - 1-888-609-2474, and asked to have this coverage cancelled, and they told me that I could fax a signed letter to 614-823-5153 attn to Wells Fargo Identity Theft Protection. I faxed the signed letter on 10/16/08. My mother continued to receive these monitoring alerts in the mail, so when I received another one of their Daily Monitoring Alerts dated 11/11/08, I called the number again and was told by the agent that they did not receive this letter.

I asked for the mailing address and the agent said I could just fax the letter to them. I told her I would much rather send it to them directly via registered mail. They gave me the mailing address of Trilegiant, P.O. Box 6123, Westerville, OH 43086. I mailed the letter on 12/01/08 and I am waiting to get electronic confirmation that the letter was received. I hope that this takes care of it.

Another letter that came in the mail yesterday, from Haband!, included a check for $10 in my mother's name. There is some fine print that says if the check is deposited she will be automatically signed up for Buyer's Advantage, whatever that is. The fine print at the bottom of the letter that accompanied the check says that Buyer's Advantage is provided by Trilegiant Corporation. I wonder how many other older folks are being taken advantage of by Trilegiant and also Haband!

My bank advertised a program that offered a refund for products that went on sale after you purchased them within a period of time they would return the difference to you. Ultimately allowing you to get the best possible deal. They offered the program for free for 30 days and they would also send a complementary $20 gift card just for trying their service. I opt to try it. Sometime around september 25, 2008. I hear nothing, however written down 30 days later I give a call to cancle the program because I don't want to get charged.

The women tells me I'm not even in the system yet, so nothing was sent or activated yet. She said that nothing would be activated until the information packet was sent to me in the mail. I said I will wait because she assured me that my free trial had not started and therefore I wouldn't be charged. Later a few days after november 6,2008 I see an unauthorized charge for $13.99 from a TLG*BUYERS and I investigate. I call the 800 number to find it was the Buyers Advantage program that supposedly hadn't started yet.

The women I talked to said they sent a packet to my old address which for some reason was never forwarded to me. She updated my address and said give it two weeks and assured me the packet and the gift card would be there soon and that the charge would then be reversed and that no further charges would be applied. She said they would still give me a 25 day free trial.

Today december 2, 2008, I still have not recieved anything from them. I called and cancled the program. I requested a refund. I was offered more gift cards to keep waiting.

I will have to wait 1-2 bank statements to recieve the refund of $13.99 for the unrecieved free trial and unauthorized charge. I didn't cus at anyone but this is the kind of scam that needs reporting. other than having to say i want it cancled about 10 times and arguing with the clerk about our difference in opinion about the company's quality, I don't have any further damage, but I want that company put in check.

Received my Fred meyer card billing statement and found this outlay of $11.99, nto this company. I have, to the best of my knowledge, never contacted the company, but I find they are charging me .I waht the credit card company, to block any further charges from them.

I looked the company up on the net- using the info on the billing statement- -TLG*PRIVGRD, nand found that this group is guilty of doing this rip off all over the country. If [Fred Meyer] have a division of [their] card company that pursues such illegal behavior- I request that [they] throw the book at them.

I deposited a check from PrivacyGuard (Trilagent) and called within 3 weeks to cancel any kind of account with them. I was told that everything was canceled and I would not be charged after my month of service. However, the day after Thanksgiving (a holiday where they are not in the office) I am charged almost $76.00.

I was charged the $76.00, therefore I was declined for a purchase at a store on Friday morning. I had to call Chase fraud and have the charges removed. They have cancelled my account and will send me a card in a couple weeks.

Like other complaints I have read, I received a post card from Great Fun. I had never heard of Great Fun nor its parent company, Ttilegiant. The post card stated that they were increasing my membership fee for the next three billing cycles.

They've ****** me of and wasted my time.

Received a letter from them telling me my membership was about to expire. I never had a membership and called. Cherise told me I was a member since 1996, but could not provide prior address, etc. I asked her for the last 4 digits of the credit card they had on file and from what bank. She said the Bank of New York with the last 4 digits being OE3C. She them said it might be a Bank One card. I don't have either one and have never seen a credit card which had letters in place of four numbers.

Cherise then asked me if I would like to extend it on another card or if I would like to purchase some other bogus service. I said no and was transferred to the cancellation department where I received a cancellation code. Very slimey practices.

I do not believe there is any damage, but am concerned that they do have my address.

11/28/08 These [people] charged my Marine Federal Credit Union (MFCU) Credit Card for $139.99 without permission. I detected the charge online while viewing Pending Appoved charges. I called the Credit Card service center and was told I cannot dispute the charge for 7 days; something wrong here - a crook can get the charge approved in five minutes on the same day submitted but I cannot dispute the charge for 7 days. Whats more: I asked who approved the charge and was told TLG did... How's that?

So far nothing; the $139.99 remains charged on my account, the Marine Federal Credit Union refuses to do anything for 7 days, and calls to the 1-800 number returns a recording stating they are closed for the holidays. Begs a question, if they are closed who submitted the charges.

Multiple calls to company to cancel were met with promises. No action. This is a service I did not knowingly subscribe to and feel I was duped by Trilegiant (Pet Privileges Service). I have received no satisfaction from the company. In today's mail came a post card with the same phone number they have ignored me from in the past. I will call it again in hopes of ending this abuse of my good nature and my checkbook.

I continue to research how many charges they have made to my account.

I never signed up to this, I don't even know what it is!

I did call today but was told they are closed for the holidday. I will continue to try...who are these people?

In September of 2008 I received a $10 check from Trilegiant. The big name was Shoppers Advantage. The little name on the back of the check is Travelers Advantage. The check expired on 11/18/08. Knowing about such scams, I kept the check with a big VOID written on the face by me. On 11/20/08, Travelers Advantage charged my debit card for $149.99. I called on 11/21/08 and was assured that I did indeed cash the check and join. I told them I had the check in front of me and they assured me that Shoppers Advantage was not them and they would be happy to cancel my membership with a full refund. They then offered to transfer me to their free gas department so I could receive the $20 free gas certificate I am eligible for. On 11/24/08 I called again at 4:23pm central time and spoke with Joseph regarding my cancellation code R1008. He said yes, the refund authorization had been processed on 11/22/08 and I should receive my refund in 10 to 15 days. He then offered to transfer me to their free gas department so I could receive the $20 free gas certificate I am eligible for. Again, I denied their polite offer for free gas.

They sent me cash reward check of $9.58 . Making me think that they were my creitor.Well no thinking or reading the fine print,stating who they were and what I was getting into.I Cashed it! Thats all it took.Then they starting showing up on my credit card statements,11.99 TLG*complete homes,TLG*Buyers etc.I had to call to cancel,get confirmation numbers.Only to find them back on statements again under another name,Then since they had me in their system they attacted my other credit card!Causing me embarasment when I went to purchase shoes,only to find out I was denied! Over the limit! BECAUSE TLG!

When I signed up for a Wells Fargo bank account they gave me a trial with this Trilegiant at the beginning. They took the information down for one of my credit cards and I just notice they've been charging me 12.99 every month for the past year. I must have signed something, but I was not aware of what I was signing because I wouldn't have authorized that fee every month. Now I'm over $144 down the drain for a service that I've not even receiving and have not used once.

In result, we have been making no progress paying off our credit card, with this random charge every month. We thought that it was a charge for our credit report with privacy assist but on further observation, we realized it was a completely different charge. We are running off of nickle's and dimes, with both my wife and I in college, and to find out we're being charged this much and it's been for this long is very hard.

Aug 2007, returned home from Fayetteville, NC USAirways, customer service lady asked did I want a free clock. Never said anythingcontract. But did received a USAirways mileage credit card never activated ti tho. Next yr. billed but no itemized bill, called put on hold, pretty music. Received Easter time Great Fun magazine. just a a bunch of slick coupons stating I ordered this (I didn't)

Got sick around summer time went to Sisters Hospital, shingles, liver ailment. Returned Sept 17th with a bill from USAir again. 119.00 called Frank finally reached him. I asked who when where did I get this bill? Someone piggy backed & hustled on my mileage card which was never activated by me. He said Triligiant, Great Fun. gave me ph number spk to Tanya, asked her how did this happen. Asked did I receive my Grat Fun mag I ordered. I replied yes I did, but never ordered it. I don't need to have Great Fun. This is a scam. She apologized.

I want this off my record said she would, gv me cancled confirm.#. I thought this was cleared. I sent complaint to BBB of Buffalo. Found out they have not hundreds but thousands of complaints. I just want this cleared like Tanya said she would. She lied. NYC Dept Consumer affairs is suing me

I volunteer with Northeast CONTACT, Maine's all volunteer consumer protection agency. I've been researching for one of our members and found this evening a s nationwide class action suit settled in Circuit Court Madison County, Illinois 7/18/08. Unfortunately the charges had to be made between 7/10/98 and 2/14/08. Too early for our member but it looks like Trilegiant has not changed its practice if your website is any indication. Maybe another state needs to step up.

I was making a hotel reservation for Days Inn on August 4th. After 3 days I was notified that I had signed up for a Travelers Advantage & Great Fun package at no cost to me for a month. After I was notified I called right away and told them I did not sign up for it and it was confirmed by the IT that works for my compnay that they had actually latched onto my information and signed me up. I was given a cancellation number on 8/9th and I didn't think anymore of it.

Then in October no other month just Oct they entered my checking account and took out $11.00 for the membership fee. When I called for help I was ansered by a person I was told was not inside my own country. So now they have my account information and it's floating around a foreign country. I never signed up for this I never took the 30 day trial program and I actually had a cancellation number but still they entered my account 2 mths later.

I have signed papers with my bank to go after Trilegant I have signed papers from my IT that proved they entered my account illegally and my company's personal information. After I threatened them I was given my $11 back but they still have access to my account. They have been blocked from my account.

Due to the economy in my area after my check went through for my house payment I would have had $5 left in my account. I had to work out a deal with my bank to let my house payment go through until that Friday payday so it would not be returned to my mortgage company. This is crazy they have the ability to do something like this! They should be shut down and now!

Approximately 2 years ago after booking a trip on Orbits.com there was an inquiry about saving money on the trip I just booked. Once I hit that square there was no fun to be found. Little did I know that I would be billed on my Gm visa card each month 22.95, Under Shoppingessen. Only when I decided to cancel my card (because my interest rate went up to 31%)did I find the sole charge that was left; Shoppingessen

I called Gm credit and Great Fun . I recieved a check from HSBC (GM). I believe Trilegiant/Great Fun owes my some money now. I would alo like them to pay back GM card service.

A charge appeared on my credit card bill from the Trileigent Co.for $149.99,which I did not recognize. I called them and they said it was through Haband Co. that I received a check for $5.00,which I cashed. I did receive a check saying that if I cashed it, I would be signing up for something so I cut it up and threw it away. I told Trileigent this and they said they will return my money (which I doubt after reading all the complaints). I called Haband and they said no one has complained before. This is untrue as I have seen Haband mentioned in the complaints.

I am a 79 year old widow with congestive heart failure and don't need this.

Like many other reports I have read here, it started with TLG*GREATFUN charges of $11.99 being taken out of my account without my authorization. After the first I called and was told a refund check will be sent to me. Little did I know I was being lied to. So there were 2 more monthly charges put on my account. So I called again and was told to fill in a rebate form with an explanation why I want a refund. The refund came within 2 weeks. Now I have to deal with these jerks again because 1 week after my refund there lies another unauthorized debit from my account from TLG*AUTOVANTAGE for $149.99.

Just got off the phone with SecureAll. They are a company owned by Trilegiant. They said I cashed a check for $9.86 or some such amount. In doing so, I apparently signed up for their credit card protection scheme. They charged my CHASE Card 99.99 dollars. Yeah, like I would trust them to manage all my confidential credit information. They actually sent me a bunch of forms they wanted me to fill out detailing ALL my financial information including PIN numbers for my debit accounts! What a scam! I will be reporting this to the State Atty General in North Carolina, FWIW. By the way, Trilegiant is the mother company and has a number of such schemes under different names in different states. When they get sued they just change over to a new company. CHASE is a partner with Trilegiant and I will be cancelling my CHASE card as soon as the fraud investigation is complete.

$99.99 damage. Under dispute with CHASE. Again, CHASE partners with the Trilegiant Company. This is the second time this has happened to me with CHASE and SECUREALL.

My Wife was looking online at our bank statements and she noticed that there were some charges on our account for $11.99 and we had no idea where they came from. I did a little research to try and find out who these charges were coming from. Behold, I found out about Trilegiant!

Looked online at all the complaints about them taking money out of peoples accounts and the people not knowing why these amounts were being taken out. We are one of those people, just at a glance I've found 9 times that they have taken out $11.99 since July and I need to put an end to this. Please help us or contact us so we can get our money back. Any attorney that can contact us please do!

I am laid off right now with a newborn baby and all that money that they have taken out would really be helpful because of financial hardships.

They charged my credit card for a service I never authorized starting fin Feb of 2008. When I pressed them to give me the personal information I supposedly gave them to open the account, they told me only supervisors had that information. I asked them which email account they had for me, they gave me a two year old address that was not valid in Feb of this year. What can I do to get my money back? Thanks

They charged my account for over $100.

I received what I thought was a rebate check for promised discounts on reservations made through Orbitz. However, they were only an enrollment scam for Trilegiant (dba Great Fun). In small print the check stated that cashing it indicated my acceptance of a membership in TLG*Buyers Advantage for $139.99 per year. I deposited the $10 check and was immediately charged $139.99 on my debit card. I didn't catch it for 60 days (poor record keeping) and when I called TLG, they would only refund about $102.00, but only in the next two billing cycles.

This company has been charging my American Express account as far back as January 2008. Every month they Charge $12.99 twice and there are also claims for clothes and other articles I never purchased. I have been trying to catch them all as they are being billed.

Last week they sent a post card informing me that my membership will now cost $13.99 a month! The 1st calass postage for this post card is paid by the Trilegiant Corporation. It is signed by Ann, Senior Director. Please prosecute these people.

As far as I know, I'm sure I unwittingly paid some of these charges. I have no way to retreive that loss, since American Express will only investigate within 60 days.

I opened my Visa Credit Card bill and found an unauthorized charge on my account. I did not recognize the charge or company. When I called, I was told that I had signed something from Haband and that authorized the purchase of some sort of policy for 149.99 for auto protection. I said that we had AAA and another policy that would pay for repairs on our car and there was no way we would sign anything authorizing another 150.00 expenditure for such coverage. Remove immediately. We were told that it would take one or two billing cycles. I did not want anything on my credit card that would require paying interest until resolved and were they using everyones money and their float to make money.

I then contacted Haband and asked why they put something like that through since we had not purchased from them since a year ago last September. Haband verified that was correct and that I should insist they remove the charge. I told Haband you will have to do that as they already told me they would not remove for one or two billing cycles. I spoke to Douglas at Haband who said I had to speak to Christie the supervisor who was no longer in. I should speak to her tomorrow (meaning today).

I returned from taking my husband for a Stress Test and called her immediately. I was told she was not in today and that they would put me on a call back list for another day. I asked who would take her place if she should unfortunately die and was told that would be Mary. I asked to speak to Mary and was told that Mary went home sick. I then said if someone in authority does not get on the phone with me I would contact a lawyer. In my mind I believe that both TLG and Haband are at fault.

I will have to check my credit card company because my step-daughter who works for a law office called TLG and she was told they took it off yesterday. If they did not, I will persue this further. My husband has three aneurisms and is being carefully watched before surgery, I don't want this sort of thing upsetting him now. He is 86 and I am 78 and neither of us want our credit worthiness tampered with now.

My Debit card is being charged $11.99 for something i know nothing about. I dont know this company and have never done business with them.

I lost $11.99.

I received a postcard addressed to me as Dear Member saying my membership fee has been increased and that my credit or debit card will be charged with $12.99 each month. I dont know who these people are and dont remember joining them at all. The number they give for any questions or cancellation, will take you a few steps and then you are told I'm sorry, due to high volume of calls being handled we are unable to help you now. Please try later. On trying again and again the same message comes up.

I am going to lose money if they debit my account. This is fraud and I need your intervention if you can.

When I booked tickets through Chaep Tickets online, Trilegiant Great Fun automatically enrolled us in the Great Fun experence. Some experence, 11.99 per month for two months. Cancelled when I saw the charge on our credit card statement. Very hard to get a hold of, there Trilegiant folks.

I noticed in October that $11.99 was being taken out of my bank account each month, and checking back found that it started in June 2008. I called the 1-800 number that appeared on my bank statement and was told it had something to do with a membership with Complete Home. I asked to be cancelled.

I then called my bank and it was suggested that I cancel my card, which was done.

I called the 1-800 number above again on October 22, 2008 and spoke with Briana who said I signed up for a $20 rebate and thereby agreed to start a membership with CompleteHome. I have no recollection of this incident and asked to be cancelled. Briana tried to convince me to continue my membership by offering 'deals' but I insisted on the cancellation. I was given a cancellation number.

I immediately called back and spoke with Brittany who confirmed the cancellation and gave me a mailing address for Complete Home of Westerville, OH 43096 to get a refund.

I just noticed on my bank statement that TLG GreatFN, Trilegiant Corp, has billed me without my authorization for the last 3 months $11.99 per month. Due to these unknown, unauthorized charges - which are illegal charges themselves, I have had significant NSF fees due to bounced checks/overages resulting from the unauthorized charges! While i am still researching how far this goes back and the total amount, I am currently estimating several hundred dollars in charges and NSF fees! On the internet, I discovered the suit that has just been settled against them for the same thing but I am now left to flounder on my own how to recover my losses and stop this company from charging me further!

The subscription to this credit fraud protection is automatically renewed every year, unless the client instructs them to cancel. In mid-August 2008, I tried to do so by email, as they had indicated it could be done on-line but that didn't work. However, I received a message back that it could only be done by phone due to confidentiality concerns. I canceled the policy the end of August.

However, when I received my Chase credit card bill for period through end-September--much to my surprise I had been charged for renewal of the policy. I called them today and have yet again canceled the policy and received a confirmation code (can't remember if I was given one the first time around)--and told it will be 10-14 days before they credit my account. So, when I goggled just now to see if there were any other complaints about this company--I found your website and the fact that this company has been subject of numerous legal actions due to its business practices. FROM WHAT I CAN TELL--THEY HAVE NOT CLEANED UP THEIR ACT.

I was sent a check for $13.00 dollars that had no other information on it. I cashed the check, and now they are telling me that it was a promo check and by cashing it I agreed to a membership, but they can not even tell me what I enrolled in, and like I mentioned,there was no indication what I was enrolling, no fine print and no agreement anywhere.

Well they are going to withdraw a monthly fee from my Credit Union account, an amount that they can not tell me.

THIS IS NOT A COMPLAINT. I am sharing my GOOD EXPERIENCE with this company. I enrolled with Elite Excursion last year in March. It is a company that has some relationship with TRILEGIANT. This company is an affiliate of Bank of America. I got a 30 days promotional membership which i wanted to tried. But some how this company sent all my membership information to a wrong address. So, as a result I could not cancel the membership within 30 days.

Since then they have been taking out $21.99 every month from my bank account. Just couple of months back I realized this. So, I called this company explaining my situation. The customer reps. were very respectful and helped me in filing my case. I requested a refund of $250 that I was charged in last one year. Within 3 weeks of my complaint, TRILEGIANT sent me the check. I guess Elite Excursion has some tie up with Trilegiant. I myself have been reading a lot of complaints about this company. In my opinion all the banks should disclose to their clients that they will sell their account information to companies like Elite Excursion and others. I hope my experience was helpful to the readers.

Todays world is so frustrating,Credit card companies are just causes of anxieties and stressed.My balance on my chase credit card just keeps getting up even if I was paying on time and not currently making payments or purchases using my account.I spotted an unauthorized transaction in the amount of $119.00 from TLG Elite Excursion.I have no idea where they got my account from.I mean in todays crisis that amount was a big ripped off.and it was so hard to file dispute a lot of hussles.also in addition the EZ Saver and Ameri Leis Merchant are thesame.These Merchants had been doing a lot of Fraudulent activities.Its so frustrating scamming small consumers.Small amount from ripped off from one to another.They all adds up.It's so unbelievable these merchants are thieves.They've been stealing a lot of money from small consumers.Somebody might take action in order to prevent them from victimizing more consumers.

Trilegiant illegally signs you up for their service. They then steal $12.99 from you every month.

My mortgage company, Chase, has a multi-state class action lawsuit going back to 2003 regarding various bait and switch methods of stealing from consumers with their partnership with Buyer's Advantage (Trilegiant Corp). My mortgage has had $8.00 debited from 11-2002 until I noticed in 2-2008. I then had them cancel the service. I asked for a refund and sent the required forms in Feb 2008. There was no response.

I called again in Sept 2008 and went through the entire process again. I spoke with a manager and after much time and grief,they promised to send me the required form again. It has not come in over a month. Chase will only help me by calling Buyers Advantage while I am on the phone and then they are no more help.

Buyers Advantage owes my $576. They refuse to pay. I have gone through vicious stress and anxiety over this matter. It is the money AND the principle--downright stealing. Please help me recoup the money stolen from me. One only needs to Google Chase, Buyers Advantage to see the multiple websites referring to the class action lawsuits.

Trilegiant Corporation has, on three occasions withdrawn funds from my credit card account over the last year. They did so without my permission for services I did not request. I did not give them my credit card information or permission to use it. They were supplied this information by the Columbia House DVD club.

They have charged $107.97 to my credit card without my consent. I have been in contact with them directly and through the Better Business Bureau but, as yet have only recieved a refund for less than half this amount.

TLG Great Fun has billed me $12.99 for the past five months for services I never asked for or received. I ordered one time with Discount Dance and since Feb. have been billed the amount above. I talked this morning to an operator who implied that the discount dance gave me something for the hundreds of dollars they've billed me...not true. I want them off my credit card and this is the second time I've tried...my credit card says they can't do anything...

$12.99 month/ since February.

In spite of the $25 Million fine they paid with the promise to stop the fraudulant charges for thier worthless membership programs. THEY ARE STILL DOING IT! And there has been a huge increase in these complaints on the internet complaint boards.

I recently discovered 2 of them on my HSBC Mastercard. HSBC gave them my account information and without my consent I was signed up.

I have called Complete Home on September 25, 2008; in reference to the unauthorize consent billng of $13.99 and overdraft fee(s) posted at my acccount with Bank Of America. What options do I have , If any? To refund the credit, due to this unsolicited practice that is being waged again? Or should I contact The Republican Florida governor Charlie Crist, or AG Billy mcCollum?

Distressed and painful...

I found repeated charges on my account for $11.99 per month. The description was TLG LIVWEL but as the amount was fairly small it went undetected by me for 9 months. I finally noticed this item keep popping up each month and decided to research the company to see what the charge was. The company was Trilegiant and their representative told me that I had signed up for their service when I ordered flowers from 1-800-flowers. Apparently there is a pop-up offering their company's service and if you close the window without acknowledging and denying their service, it automatically signs you up for their services and collects billing information.

This company then proceeded to bill me each month for services that I was not even aware of. When I called the company the representative was totally prepared for my outrage and it was quite obvious that she was used to this happening. She said that she would cancel the subscription but that I would have to write or fax a letter to get my money reimbursed. I am totally outraged that a company can just collect my bank details, start billing me, and then make it my burden to get back my money.

This company is totally unethical. They keep the amounts small so that it goes unnoticed and is too small an amount to bother fighting, but, how many of us are there that have been scammed by this company?

Trilegiant recently charged my Chase Visa for $89. I called for an explanation and refund. They claimed it was for identity protection and that I have been a member since 1993. I had never noticed the charge before, but obviously they have been charging me all along. They said they would refund the current charge, but not the previous charges,

Not fully known. I assume there have been similar charges for the last 15 years.

I am a former employee, that worked for them for nearly two years. I finally walked away from the job despite not being in a financial state to really afford to quit, but morally I could no longer work for services that were superfluous, and like many have complained never wanted. Bangtails as they were often called were attached to envelopes from credit card companies, had offers much like 'checks' that individuals not wary would use thinking it was money, and get roped into services. It was a service that did have a few minor features that were perhaps beneficial. However, with the improvements in technology etc, they became unnecessary.

A general rule is tear the bang tail offers off and throw them out. Whenever using services just take the time to read the fine lines. Or the annoying automated systems, like to activate a card. Some individuals were enrolled in services when they failed to listen to the entire automated system. The system would report a no answer as being accepting. Or, there's the theory of services being only refunded partially using the theory that services were provided during a span of time. IE you were enrolled January, caught on in March. They charge you 60/year, so, in essence three months pass and you only will get back 45.

Medical expenses for migraines and a counselor for the stress.

This morning I discovered an unauthorized charge to my Suntrust Bank Account for the amount of $139.99 and the description states TLG*Buyers Advantage. It was charged using my checkcard number. Last year I had signed up for something with Great Fun but canceled it within 30 days. No charges were ever made and I have not contacted Great Fun or any of their affiliates since. Since TLG Buyers Advantage is an affiliate of Great Fun, I am assuming this is how they got my checkcard information.

What I cannot understand is why this charge was made since it has been so long since I have been in contact with Great Fun and canceled the account within 30 days. This charge is still pending to my account which means that no one can tell me what is going on until it is posted. Plus, my information is incorrect because they couldn't even look me up by name or home address. They found me through my email address but stated they still could not tell me anything until the charge posted to my account.

So in the mean time, I am -$139.99, when my vehicle taxes are due this month. So since the money is no longer in the bank, now I must use my credit card to put the vehicle taxes on credit and I will be eating a $10 convenience fee and finance charges to do this. If this even gets resolved I have to wait 15-30 days for my refund to post to my account. Meanwhile bills are due.

$149.99 + finance charges

In the mail, today Sept. 15, 2008, I received a mailer describingthank you for purchasing a memebership in Just for me!(trilegiant corp) I never, ever purchsed this, asked for this or agreed to this in any way. It turns out, that Trilegiant apparently obtained authorization from HSBC Visa to charge my account $59.99 and then every 6 months an additional $69.99.

this is fraud in my opinion and very dangerous...since I travel frequently, it would have been easy to miss this and have just trashed it, without looking and then the charges would have ensued until I caught it after the fact.

I ear over $200,000 per year and that means I make $50 per hour, this filing of complaines to the State of California, BBB and has cost me over $100. TrileGiant is steeling like a robber in the night with no consequences.

we purchased a travel membership from travelers advantage because of our future hotel needs,the refunds and lower cost of hotel rooms. We found that the refunds were basically from higher room charges. This was not the real problem. We got a very bad membership package that came after the first billing. At that time we had not lost anything, but after our second try we saw this for what it was, a scam.

Then what was worse they started adding other packages from other affiliated companies and charging us fees. We have contacted the parent company Trilegiant Corp. They have said that they have canceled all of our memberships and are refunding us all our fees and also given us confirmation #. I don't trust them so I am having to cancel our visa so that they can't charge us again.

The cost is minor $44.00, but I will have to live without my business card for a week while I get a new one. I have had to take ahalf day off to take care of the problem. Also, We did not get the rebates they promised us. This was all sold while I was online. I have a hard copy of the conversation of the sale.

I just viewed my credit report from TransUnion and noticed that Triegiant Via Merchant has been requesting information alot on this report. I'm concerned of course since Triegiant Via Merchant is a scam and fraud.

Also last year Chase band dinged my credit score because I had not paid my bill. I didn't know I had a balance on my bill but was told it was something I had purchased through the mail. I did not remember doing that at all. Told Chase to cancel everything. Paid ALL the finance charges and was dinged very hard for this, which I am still trying to bring up.

If this was Trilegiant Via Merchant and Chase Bank playing games I am very unhappy and should be given my good credit back. How do people get away with this. Now I have Trilegiant Via Merchant requested information about me all the time. Twice in April 2008, why are they doing this? How can they be doing this? And what can I do to stop them? Thank You

Damaged credit.

Trilegiant Continues charge memership without my authorization from my debit card on 9/3/08

I have fradulently charged on Bank Of America VISA debit card a charge of $129.99 on 06/26/2008. The transaction looks like - CHECKCARD 0625 TLG*ID SECURE. I called up the 888 number, but the representative insisted that i have signed for some offers. I asked him to provide me a proof of my enrolment which he could not. I was assured of reimbursement but till date the amount has not be credited to my acount.

Economic damage of $129.99.

I WAS SHOCKED to see RANDOM charges appearing on my visa. I did not call on the first 'one dollar' charge; that was MY big mistake! (I was ill.) Trying to contact anyone was like 'spitting into the wind'. The phone number didn't answer for ages, listen to recording for half hour! On the credit card statement, it was billed to TLG*SHOPPERADV

After numerous phone calls, I finally contacted an agent, and she WAS POLITE and I received one credit for the two debits on my Visa account; I was left with just $1.00 out of pocket. I consider myself VERY lucky as I TRY to keep a close eye on my visa account.

I first discovered a charge on my account by Trilegiant great fun on my accout on August 05,2008 for $59.99. I had never heard of this company before and I had never received any information from them. Instead of calling the 800 on my statement, I google the company and discovered all of the complaints. Instead of calling the company, I attempted to dispute the charge but was told by my credit are company that I could not dispute the charge through them and would need to contact trilegiant for a refund.

In June of 08 I received an envelope with my credit card company's logo on it and inside was a check for $9.25 with the direct rewards discover logo on it. Thinking this was a rebate or a cash back check from my credit card company I cashed it. This is how they claim I signed up for their membership.

Instead of contacting trilegiant directly, I filed a complaint with the BBB. Trilegiant replied back saying they had mailed me re checked back and sent me a membership package. I didn't receive either of these but they offered to cancel my membership and refunded the $59.99.

Trilegiant is running a business with unethical practices and should not be allowed to carry on on this manner. I believe the credit cars companies that are affiliated with this company should be dealt with as well. These companies are being extremely deceiving.

TRILEGIANT or TLG*HOTLINE have been charging my Chase card each month for no reason. I call them up evertime and dispute the charge. I have never enrolled for any of there service and never have I given up any of my card details to them. I called them again today and they droped todays charge with Code R 0904.

I am not sure what is this company or what they do but I am sure its a scam and they need to be taken care off.

TRILEGIANT or TLG*HOTLINE have been charging my Chase card each month for no reason. I call them up evertime and dispute the charge. I have never enrolled for any of there service and never have I given up any of my card details to them. I called them again today and they droped todays charge with Code R 0904.

I am not sure what is this company or what they do but I am sure its a scam and they need to be taken care off.

I was fraudulently enrolled in a subscription in which coupons were available via download for home improvement needs. The charges to my bank statement indicated BofA. I assumed this was the monthly fee for my checking account. Unfortunately, the fees charged for the last 30 months were for home improvement coupons that I did not order nor need. I called the number shown on my bank statement for an explanation of the services. The representative was not able to explain the services or provide a statement of charges as requested. I had to request cancellation three times, then had to request transfer to a Supervisor, to obtain a description of the services the company offers and to successfully obtain the cancellation confirmation that I requested.

My account has been fraudulently charged for the last 30 months with an amount exceeding $300.00.

TRILEGIANT OFFERED ME A FREE GIFT FOR TRYING THEIR SERVICE. I was told I could cancel during the first month and that there would be no charge. I did cancel within the alloted time period, but my subscription remained in force and Trilegiant continued to charge my credit card from May, 2007 until August 2008 when I discovered the fraudulent charges.

According to my calculations, I was defrauded of $222.83.

$139.99 charged to my Chase Visa. they claimed I signed a check for 9.25 from Budget and that meant I signed up for this thing. NO CHECK, NO SIGN, and HOW did they get my Visa numbers to charge me??? I phoned TLG and they tried to sell the package to me and finally agreed to drop the charge with code R0808 and one to two months befroe it would be dropped! Visa agreed to drop the charges after I outylined teh above. Did Chase give out my numbers and accept the charge? If they have been sued, why is this STILL hapenning???

I caught it in time I believe.

I have been scammed through this appalling scheme. I received membership renewal notices for $119.99 and $59.99 for services I never knowingly subscribed to. Chase may have some legal loophole to carry on this fraud but it is entirely unacceptable. I cannot believe that despite probably hundreds of thousands of people being tricked like this it is allowed to continue.

From 2003-2008, my husband was charged various amounts from this company through Chase, without our consent. We were told that a check was cashed, but we do not recall cashing any check. We have never heard of TLG until we saw this random charge, and when we questioned Chase about the charge, they informed us we had been paying it since 2003. Chase said there was nothing they could do about it and directed us to TLG. We spoke with a TLG representative who said he could only take off the recent charge, and any other charge disputes would have to be submitted by mail.

SO, we faxed a letter to the company asking for a refund because we 1)never used their services 2)never received any information at all, (but specifically from TLG or Chase) stating that we had signed up for this program, explaining what the program is, what we are paying for, etc... 3)never received an account statement directly from TLG 4)never signed a contract for TLG's services beyond the first year (we still claim that we didn't cash that first year check, but we can eat that loss if they'll just pay the following years)

We're young. Lessons learned on credit card statements-- always check the charges. Also, Chase wouldn't remove the late charge on this even though the account would have been $0 if it weren't for TLG. Our Chase account has been cancelled and we would not recommend this bank to anyone in their right mind.

not including the first year that we allegedly signed up-- we're out $459.96

This month I was checking my bank statement when I noticed a debit made for 11.99 to TLG*TRVLADV. I had no idea what company this was so I called the 800 number that was on my statement. I spoke to a customer service representative who said I had signed up for a membership to Traveler's Advantage. I explained that I didn't and was hung up on. I checked my bank statements and 11.99 has been debited from my account since 1/3/07. I rarely check my online account and never noticed the small amount of 11.99 that was being taken from my account.

I called again and spoke to another customer service representative who said that I had signed up for a membership in October of 2006, but could not pull up any records to show that I had signed up. I didn't sign up for any membership and never gave my credit card information to this company. I did some research and noticed that Traveler's Advantge is part of Trilegiant, which is a company that has numerous class action lawsuits filed against it claiming that they fradulently obtained consumers credit card information and charged them without their knowledge.

Trilegiant owes me $547. That includes overdraft fees that I was charged after they unknowingly debited money out of my account when I had no funds in the account. My bank refuses to reimburse me for any of these charges because they say that I waited too long to file a claim. They say that I have to get reimbursed from Trilegiant.

Chase account charged $149.99 and have not been able to contact company to find out what the charge is for. There have been not purchases of service or equipment.

I live on a limited income and I am in my nineties. Any charge is like this causes problems in my account.

Earlier this year I received a couple of small checks from Chase - I thought they were rebate checks (so I thought). It was actually a marketing check in which when I deposited the check, unbeknown to me, it enrolled me in Trilegiant's Great Fun program. I have seen these marketing checks before - and usally forget to cash them, because they typically expire before I get around to getting to the bank. I finally remembered to cash one thinking it was a refund from Chase and accidently enrolled myself in this major scam program.

It is now a year and a half later and I received a tiny postcard noting that my credit card (which I never gave out) is going to be charged $59.99 - and if I want to cancel I must call an 800 number. I just called the number and had the service cancelled, but found out they charged my credit card $59.99 LAST YEAR - without my knowledge to a credit card I NEVER gave them.

It is clearly my fault for not reading the tiny tiny print on that check, SENT BY CHASE, before I deposited it. I do; however, feel this is a scam-like and dishonest marketing on Trilegiant's part (as well as CHASE). I am disgusted that this takes place legally. I never once used their service and did not know it even exsisted, yet I was charged this money to a credit card they obtained somehow. I am canceling my banking service with CHASE because of this and hope my mistake will save someone else from giving this bank (if you can even call CHASE a bank) another dime. I encourage other's to do the same, do not bank with CHASE.

This company(s) have been withdrawling 12.95 & 12.99 and more out of my checking account for over 6 months. I have never signed up for any of these so called companies.

I am a sinlge Mom & the result of this has made it very difficult on me finantual. I have bounced check & had to pay fees.

Great Fun enrolled me in a program to buy DVDs in July 2007 and charged my credit card monthly for twelve months without my knowledge or consent. In August 2008 they sent a postcard indicating that my subscription fee would increase, signed by Ann McClure, Senior Director Great fun. I called them at 877 488 9480, they refunded the most two of the past twelve months charges. Having settled for $25M. previously in August 2006 in San Diego County Superior Court they need to sued again by the State of California.

$14.99 by ten months

On 8/21/08 I noticed on my last AMX bill a charge for 11.99 for a Greatfun Membership Fee that was tied to this company. I called up AMX and it had actually gone back 3 months and I hadn't noticed it before. I did by tickets through Priceline in April and these charges started the next month.

AMX is disputing the charges for me and the best advice is be very careful when going through your purchases online. These companies have little extra's that are checked off by default and if you don't catch it they start charging you. The amounts are small enough that you just don't notice them.

I was 'inadvertantly' subscribed/enrolled in TLG Great Fun for $11.99 per month when I ordered a pair of shoes from Shoebuy.com. The credit union I deal with caught it and called me. He told me this was a scam used frequently and it raises a red flag. I contacted TLG and requested a refund for which they SAY they will send me a form

To date, three charges of $11.99 and numerous hours of research and calls.

Choice hotels after a reservation directed me to shoppers advantage promo if I had known then the 30 day free trial means they can steal my money if they want even if I cancel I would not have done it. They took my money 120.00$.So I called back to cancel again.This company is dishonst.

120.00$ short at a time of economic tightness is hardship beyond belief.

On 6-10-08 I called Choice Hotels to book reservations and was transfered to Shoppers Advantage. For $1.00 I would have a 3 month trial membership. I gave them my debit card. On 6-11-08 I called and canceled my membership (R0608) and thought the matter was taken care of. On 8-14-08 TLGEVdayguest hit my bank account fo $119.99.

After calling the Texas Attorney General I found out the name of the corporation was Trilegiant out of Conneticutt and that they had numerous DBA's. I was told it was be best if I closed my account because any of their DBA's could hit my account. I thought, I am the one who gets ripped off and I am the one who has to go thru the hassel of trying to get my money back, file claims etc.

My bank account was sent into overdraft resulting in a charge. I had to do all the leg work of filing a fraud claim to get my money back. I live day-to-day with the cost of gas, food etc. I can't afford to sit around and wait to get back $120 I never at anytime authorized! This happened 3days before my birthday so couldn't afford to do anything and I have been totally stressed out since! My trust of companies is totally shot and I will never give out my card to any other company, legit or not!

Do not even know how I got signed up with them, but they bill me for $14.99 per month for absolutely nothing. have tried to cancel, but cannot reach them. Credit card company says they cannot cancel payments.

This company has been deducting $11.00 monthly since April 30, 2008. Total $59.95 out of my credit card. I did not approve these transactions. I called and even emailed this company with negative results.

I've called this company 3 times now and requested that they stop billing my credit card for their Great Fun service (or whatever) each month. I called in June, July and this month when I saw the charge on my credit card AGAIN. The customer service rep - Natalie - said she would cancel my membership after she went through her stay a member spiel, which I've heard before.

I saw all the problems others have with this company and decided to send a complaint since I don't believe they will actually cancel my membership. I would like my $11/month refunded to my credit card but can live without the refund as long as this membership is canceled.

My credit card has been charged $10.99 a month for the last several months for Great Fun, a service I never requested. When I called to cancel, I learned that they had received my information through my making a hotel reservation.

$10.99 per month for four months.

i stopped using AOL (2000)and apperantly (what Trilegiant says) when i quit using AOL i signed up for their credit checking option (which i never did,didnt even know i was customer until i got notice of change of membership fees 2007) i calle dright away and spoke to Rico and stated my protest he said he would then refund my membership fee for 2007 (which they did) but i want returned all years from 2000-2006,he said they would send some sort of form out (never did) and have their so sort of division see if my request was valid.

I have tried under f.o.i.a back on 1/24/08 for all papers they had for my account(for on their site they claim if no action happens to your credit(which there was) they would send the report to alert me,and if no alerts they at least send a report twice a year which never ever happen only thing i got from them for the f.o.i.a request was some sort of form to fill out and INCLUDE ALL PAPER WORK THEY SENT! DONT HAVE ANY I HAVE SINCE THE CANCELLING OF THEM HAD A CREDIT CHECK RUN FOR ME AND THERE WERE MANY RED HERRINGS THAT SHOULD HAVE BEEN REPORTED BY THEM. what can i do? thank you

i have been scammed in my opinion of the sum of 599.94 for 6 years 99.99 membership a year for no representitin of what they claim they do as to inform a person of any activity or even just semi-annually reports of no actions Thank You Kindly

For the 2nd time, I have paid in full my balance with chase. Within a month of paying them off, a charge for Trilegiant AutoVantage appears on my statement. I am never notified of this charge, and my auto-draft continues paying. This is the 2nd time this has happened. The first time it happened, it was never resolved and I was forced to pay. This time, I caught it within the same month and my account has been closed and an investigation is to be conducted by Chase.

After reading on your site the business partnership between Chase and Trilegiant, I am absolutely furious that Chase is still allowed to exist. I now know that both companies are scammers and I hope to soon see the CEO of Chase behind bars.

I lost $150 the first time, and have been charged $139.99 this time. Each payment auto-drafts $40.

From what I've read this company commits a whole lot of scams all around the USA SOMETHING NEEDS TO BE DONE ABOUT THIS SCAM COMPANY

$119.99 to date.

One side note, they would only give me what they charged me this year. They would not give me the previous years.

These people have been charging my credit account for months at $12.99 and i called them on it. Yesterday, i received my credit card statement and it was charged again!! How can I make these crooks stop?

I lost $12.99 per month but I don't know how many.

I received a postcard in the mail today (7/30)08)informing me that my current membership fee with Healthsaver is about to be renewed and being increased from $119.99 to $129.99 and will be automatically billed to my credit card unless I cancel. I called their 800# and asked what is this all about and what is HealthSaver they explained that it was additional health care coverage and that I had a signed a check for this ....I told this [person] that I never signed a check for additional healtcare that I work for the federal government have excellent health care and would never have signed such a check he assured me that they had a check with my signature on it so I told him I want a copy of that check in mail to me and I want this canceled.

He gave me a cancellation number and transferred me to a supervisor...as soon as the supervisor (Issac) got on the phone he told me they were crediting my credit card for $119.99 the money that was put on my credit card last year and cancelling the account, when I asked him for a copy of this so call check that I signed he informed me that it would not be necessary to mail it to me since they are refunding my money and hung up. After reading some of the stories on line about this company I'm not sure that I'm even going to see a refund. I am amazed that this is continuing and nothing is being done about this company.

Found it on my American Express Card. Got added to my account and called to cancel it. No answer at company phone. Junk charges on account

Fraud and unauthorized charge onto my visa card.

I noticed that i was getting billed for something that i did not recognize, the description was TLG*LIVWEL and so on. Since 6/25/08 I've been getting billed 11.99 a month.

I used a search engine to see what the company was and i found this site. I noticed other people have had the same problem. Their logo looks a little familiar, but i would never sign up for such a company as that especially for 12 dollars a month! This has made me very angry.

We've been charged for 8 months $11.99/month but never signed up for the service they allege. I've exchanged letters with them and they refunded 2 months. They say we signed up through an offer while using Priceline. Neither my wife nor I remember doing this.

We are out about $75. And I'm just mad.

They have been billing my credit card $12.99 for several years now, even after I had called to cancel my membership twice.

I've lost lots of money due to this, probably hundreds of dollars over the years.

This is a bogus credit report firm. 10 years ago I recieved something in the mail that offered a free trial service. I let it lapse into a membership. Since then i have tried over the years to cancel the service with no success.

Today I once again tried to cancel the service. I wanted to get a credit report prior to cancelling. My membership renewal date is 8/8/2008. I was told that I need to fill out a form which they told me they would fax. Fax never came and it would take between 10 & 20 days. I want them to stop charging my credit card. In addition, I want my membership fees for the durstion of my membership dating back to 1998 credit back to me.

I have been duped out of $69.99 for the past 10 years without any benefit.

I was sent a check which stated that it was for being a loyal customer to HSBC Credit Card Company for using their card. After 17 months and 3 other checks cashed I noticed there were membership charges to companies I had never heard of or wanted memberships to. I began to investigate my bills and discoverd over $800 dollars worth of bogus charges to my credit card.

On three occasions I cancelled the card and issued a new one and was told by HSBC that no one could debit the new accounts but this was not the case as I kept getting charges even after calling the various companies under the TLG umbrella and cancelling the memberships which inspite of my endless time spent on the phone they would continue to debit my cards after each new one was issued. I finally had to cancel my HSBC credit card as they were no longer credible in my mind.

On several occasions the fraudelent debits to the memberships caused my account to go over my credit limt and I was assessed penalty fees by HSBC which were never reimbursed to me but am still trying to get back all the money HSBC and TLG fruadelently debited from my account.

I am out hours of time spent trying to chase down my funds. I usually spoke to someone in some foreign country who could not speak english very well or at least be understood by me. I was told to go deal with each independent umbrella company to get my money credited back to my account. I still have not gotten it all back and I am so glad the government is stepping in to fight this egregious fraud to consumers.

TLG marketing group, using various different names such as everyday priveledges, just for me and travel advantages, has charged my credit card, without my authorization, on three separate occasssions totaling about $245. One for $119.99 dating back to August of 07, another for $64.99 May of 08, and recently $59.99 in June of 08.

These unauthorized charges have put me over my limit on occassions adding over-limit charges to my account. These false charges have also led to the inability to make necessary purchases during these periods.

I discovered a charge on my chase card for 12.99 for TLG Privgrd. I call Chase and discovered that this company has charged me 470$ over three years. Chase gave them my info when I opened my accounts and acts like its my fault. I though fraud was larger and this little charge went unnoticed for years. Chase will only dispute three of the charges and happily continues to charge me interest. What a scam I feel like a fool.

I am paying interest on money taken from me without my permission totaling in the 1000$. I am a collage student and this experience's negative affect is threatening my education. I deal with debt every day and don't need to suffer with stress by interest on money stolen from me for years before I can pay it off.

Several months ago, my fiancee and I planned a vacation using Priceline.com to make our reservations. Recently, I was checking in on my credit card statement and noticed an $11.99 charge from TLG*GREATFN. Upon looking back, I noticed that it was the fourth such monthly charge from the company. When I called them to ask about it, they gave me a 5 minute speech about all of the wonderful benefits that I was missing out on that should have been in my welcome packet. I never received any packet or confirmation email from the company.

I am very careful with the charges I authorize on my credit card and have never agreed to a recurring monthly charge on it. I had also never heard of Great Fun before this call. After a strained conversation, I finally was able to get a cancellation confirmation from the operator, but only just before she tried to transfer me into a credit reporting service for a free gas card. I am filing an official complaint with my credit card company, but I suggest keeping a close watch on your monthly statements.

To date, there have been $47.96 in fraudulent charges placed on my card. While this does not break the bank, it can potentially cause a severe hardship on some people.

Auto Charge to my Chase Credit Card for $59.95 under the Name TLG Hotline. I did not make the charge. there is a standing law suite for the same thing currently under way. Put my card over the limit and charged me a $29.95 over limit fee and caused me to have to pay more than I could afford. This caused me to have to pay late fees on other accounts which ended up costing me 3 other Additional $20.00 charges for over limit fees.

unauthorized charge on my credit card. $11.99 per month charge to my credit card without my authorization.

I just checked an Amazon credit card i rarely use to find that I have been charged a $12.99 membership fee for several months. Apparently, this company Great Fun is affliated in some way with Classmates.com. I had a three month membership with Classmates, which I cancelled, and have no recollection of signing up with Great Fun. I am contacting my State Attorney General's office and will be disputing this charge with my credit card company and Great Fun. I have researched this company and have discovered that they have several lawsuits against them for fraudulant charges...I hope to add Idaho to the long list of states going after these people for consumer restitution.

I lost a business a few years ago losing most all I had. I have searched for a job back in my former field for two years with no luck. I am underemployed in retail and make very little...so any extra charges are of great concern.

Upon reviewing my monthly RBS credit card statement, I found a charge for 159.99 from "TLG*Autovntge". This is a balance transfer account only--I dont' make any charges to it. When I called RBS, the rep. was vaguely familiar with this TLG company, and said they would suspend charges while the charge was in dispute. 2 weeks later, I called the TLG telephone number on my statement. The automated service said the account was no longer active...we'll see when next month's bill arrives.

Trilegiant fraudgilently charged my credit card as Great Fun 9 times for 12.99. I did not apply for any services from them. I have lost $117 to this fraud.

i was checking my online bank statement on 07/10/03 i noticed a charge of 11.99. i follow my debit card use closely and i knew i did not authorize this transaction. so i went to the bank on 07/14/08 i disputed the charge for fraud, made a police report, and unfortunantly had to cancel my card and get a new one. luckly i looked up the company and i found all these other complaints and i could tell the loss would just escalate.

only lost 11.99 but had to get a new debit card. called great fun found out they got my info from fandango when i boght movie tickets months ago, told her to cancel the account, who knows if she really did but i changed my info so it doesn't matter

Unauthorized credit card charges by the Trilegiant Corporation. On July 5, 2008 I receive a notification from the Great Fun Company informing that my membership fee has been increased and that this change will cost me $12.99. This was very puzzelling to me because I dont recall ever applying to any company under the name of Great Fun. Nor do I have any knowledge as to what this company or charges related to. I have tried several times to contact this company at the 1-877 number listed on the notification to cancel this membership, but I was not able to reach anyone.

Today as I was preparing to pay my monthly credit card bill, and noticed that two charges were applied to my corporate American Express credit card bill. Wondering what these charges could be related to I scanned through previous charges to my American Express account and noticed that there were other similar charges occurring since November 2007. These charges amounted to a total of $185.84 of unauthorized charges.

I immediately contacted American Express and informed them of the unauthorized charges. I was told that my account would be credited for the charges made and that they would contact the Great Fun (Trilegiant Corporation) to retrieve the funds that were fraudulently charged me.

I wish them much luck in that endeavor. The fact that these charges were made to my credit card without my knowledge or authorization is a most disturbing. After reviewing similar other reports on consumeraffairs.com website, I feel even more outraged in learning that this company has targeted many other people in the same fashion. This is not a honest business in any meaning. Every executive or employee involved with Trilegiant Corporation and its various shady subsidiaries and any other corporation or business associated with this firm should be held accountable for such unsavory, corrupt and fraudulent business practices.

I've been charged by the same company, LIVWEL, and wonder if any of you know the phone number to call. Can't find it anywhere! Would appreciate the help. Thanks!

I have been noticing a charge of $11.99 on my Chase card for approx. 5 months IO thought it was something my husband had charged and vice versa. I can not find any phone numbers to contact them. We "DID NOT" sign up for anything. I will be calling Chase and if nothing can be done on their end I will cancel the card

On classmates.com I was offered a 10 discount if I signed up with TLG. I did so and then canceled my membership. The company continued to charge my card under a different service name. Instead of TLG-GreatFUN, they charged under TLG-Completehome.

I called and canceled the membership again and after three phone calls I am still being charged monthly for a service I never signed up for. To date, I have been charged 12.99 three times with no refund in sight!

I recently just noticed a charge on my American Express card where Trilegent Corporation is charging me $11.99 per month for membersip fee's. I have never received any correspondence from this company nor do I know what this membership entails. Upon going back and researching previous bill, it looks as if the charges were first applied to my card starting 1/3/08 and have been applied every month since then for a total YTD of $83.93. When I called the number listed on the Trilegiant Corporation website, an answering machine came on stating I had reached Affinion Group.

There has been no economic or physical damage to date accept for my ego. The fact that these charges were applied without my knowlege or authorization is a bit disturbing and I wish I would have caught this a bit sooner. If I could be reimbursed for the money I have lost to date I would be satisfied.

The company took $11.99 out of my checking account each month. I assumed it was something my husband used his debit card for, and he assumed it was a charge I had made. Neither of us thought much about it. Recently we discovered that neither of us could identify where the charge came from. I did an Internet search based on what my online bank statement showed (GreatFNJun 8067031) and discovered this website. I called the phone number. The woman I spoke to told me that I had signed up for a $20 rebate when I ordered checks from Checksinthemail.com in 2007. I did order checks from that website, but I do not recall agreeing to a rebate or to a debit from my account.

My husband and I have two children. He is self-employed, and that causes us to be on a tight budget. Some months $11.99 is nothing to us, but since our second child was born, we have to be very careful with our money. This $11.99 is enough to overdraw our account, which causes other fees that we cannot afford to pay.

I found a charge for $69 on my credit card from a company called Everyday Privileges. I contacted the company, and they said I had activated my membership by cashing a check for $4.64 cents. I have never cashed such a check, am aware of the hidden agendas that usually go with such rebates and would never cash such a check. While they have promised to refund the charge, I will be anxious to see if/when they do. What a ripoff! I was charged $69

I own a GreenDot Visa, and only put enough money on it to cover online gaming charges. Last month my wife want to subscribe to Classmates.com to find a couple of friends. Check my account and go to add cash to it and notice after I've added it that TLG Great Fun had tried to take $12.99 on two different occasions, 2 days apart, luckily the card didn't have the funds available.

I called Greendot, they cant do a thing, except cancel the card and give me another, and all because some dumbazz is to sorry to get a real job and not fk people for there money! I am on a fixed income. Thirteen dollars a month can really screw my budget up. Now I'm probably going to loose $26 instead o $13 because I didn't see the two declined attempts before I reloaded my card.

I am being charged 11.99 for the past two months without my permission. I went thru this with these guys exactly one year ago. they need to be banned...stopped...abolished...it is a pain getting them to retract the charges. they have mega attitude. now that I have read all the complaints I see why. so how are they getting away with this?

got my bank statement and a charge from TLG*LivWel the above company for $11.99 was on it, never heard of them, bank closed and their phone number says they are closed

I have had my bank account charge for montly membership if clubs that I have never subscribed to.

Loss of $11.99 a month over several months until we found out what the charge was for. Cancelled bank card and charges stopped. 3 months later charges started again for a different clucb !

Two months in a row of charges for $59.99 for TLG (Trilegiant). One was after I cashed a $2 check which I thought was a rebate and got charged. The other, I have no idea where it came from. I know you are aware of this. There was fraud charges against this company and Chase..Dec 12, 2006.

My question is: A year and a half later, how is this still going on? Chase has no answers. I will be writing to the Corporate Offices. What makes me more angry than the scam itself is that they have been caught, and it is still being perpetrated. Can you explain this to me?

After numerous phone calls, the 2 charges have been removed...for now. The first one was and then they tried it again so I can't say it won't happen again. I will be receiving a new credit card, which i will be cancelling as soon as I pay it off.

Not sure how or why --but sometime in April 08--I began to see charges for 12.99--regarding family fund saver on my AMEX.

I called the 800 number and told them --except for a purchase through classmates.com--I had made no internet purchases--and had no idea how they got my card #. I did slightly remember checking off some random boxes while subscribing to classmates.com.

I explained to the rep at family fund saver --i was not interested and though I felt unjustly charges I would pay for the one month and no more.

The rep said--no problem--tried to keep me on board--when I told her firmly --no thanks--I was told they would remove my membership and credit even the current charge. SOB the next month I rcv'd another charge. I had AMEX dispue and credit me--and again this month another charge. The amex rep made me do the talking but AMEX did the dailing--after 15 minuntes of being jerked around finally some rep promised a credit and cancellation--and gave me a cxd #.

Let's see what happens--except for my classmates.com purchase I am not sure how they even got my card # to charge me in the first place--A complete scam if you ask me.

Of all these complaints about the services that TLG provides, I wanted to say that I LOVE my memberships. I have used AutoAdvantage, Everyday Values, & Health Saver frequently. I understand that people are frustrated about how they may have became enrolled... but let's face it... we all know nothing is FREE in this world! Read what you are signing! It is not someone else's fault that you got excited over receiving a $9.25 check & signed it without paying attention to the acknowledgement that by signing you are accepting a 30-day free trial to service.

Received a card in the mail telling me if i did not call their 800 # I would automatically be billed $74.99 on my credit card

this is a fraudulent company with a toll line desguised as a toll-free number.

I recently noticed a charge on my bank statment TLG*LIVWEL. I attempted to figure out what this could be and then I scanned through previous charges to my account to make sure this didn't happen before, and I missed it. Well, I received one charge in May for $11.99 and one charge today (July 1) for $11.99. I called the 1-800 number listed next to the charge and it led me to a company Livewell.

I spoke with a customer service representative who informed me that when I made a purchase back in April from 1-800-FLOWERS (which is where I purchase all of my flowers, and always have) I clicked on something that said save 5% off of your purchase. In doing that not only did I sign up for one month free membership, but I also authorized them to charge my account for the next 6 months. I am very cautious with what I do on the internet. I have never once fell victim to a scam, but even I did not see this one coming. I received no phone call, no e-mail, and I did not authorize anyone to charge my account.

I asked for a refund, however, that was not given to me, but they did cancel any future charges (after giving me a 10 minute lecture about everything I could get if I continue to pay the monthly fee.) How could they do this without your permission? How are there so many complaints of misrepresentation/unfair business practices on the BBB and on this consumer complaint site, but they can still continue to steal your money?

I was lucky to notice this charge after only suffering $24.00 in damages, but how many people have gone without noticing and have been charged much more?

As I was going to pay my monthly credit card bill, I noticed a charge for $119.99 with the descirption of TLG*ELITEEXCUR98263356, dated 6/27/08. Also, because this charge went over the limit Chase also charged me an overdraft fee of $39.00.

I have not used my Chase card for almost 3 months. I would have know about a $120 charge. I did not autherize this charge, I have contacted Chase and I have to go to a branch to fill out a form about the fraud charge.

Chase is not being helpful, they will not refund the overdraft charge unless they prove that I did not autherize it. Now it will show up on my credit report, and I have never been late on any of my bills.

This company took it upon themselves to charge our debit card for a service that we did not sign up for when my husband stayed at a hotel in Ft Worth, TX. He called the company serveral times to cancel and stop the charges to our account, but they keep charging. I have had to call the bank to cancel my husbands card to stop the charges. I found out from the internet that this company has lawsuits against them and numerous compliants.

Total charges from this company is $91.97.

We realized our American Express card was being billed $10.99 per month for the Family Fun Club. Our understanding is this was somehouw done as part of a car rental transaction in November,2007. Neither one of us have ever agreed to anything of this nature for the 36 years we've been married. WE have never been contacted by Trigelant nor the Family Fun Club, and are uncertain how they could get our card number.

At present we have blocked any further payment and have contacted them to cease and desist. At present they have charged our American express from November 2007 through June 2008. American Express will press for a refund of 90 days worth of charges, about $33.00. I will be requesting a refund from Trigelant for the remaining $55.00, although from the looks of things Cendant, Trigelant and the so called Family Fun group are unlikely to be cooperative

I out $88.00 at this point for a service I never authorized. I understand I should have read and understood my account statements more carefully and wil certainly go through them each month in the near future. I have significant concerns about the high probability a company like this likelihood of being a victim of identity theft through this set of corporations or their employees and will need to monitor or freeze my credit reporting.

These clowns keep billing me for various charges and services which I never asked for. I have asked my Visa issuer to dispute charges, but these seem to disappear into the ether, never to be seen again. I find it bizarre to be paying for insurance that I did not order, where no one sent me a policy statement and to be charged for services which I do not even know exist. (BTW- I am a US citizen with a US issued credit card and am living overseas.)

Money has been charged to my credit card, and while I have disputed the charges, Trilegeant keeps piling on more charges. I would love to talk to a lawyer.

I first opened my CHASE credit card account in 2004. At that time, I apparently enrolled in Trilegiant's Privacy Guard for 1 dollar. Just today I received a notice from Privacy Guard saying that if I did not call them, my CHASE credit card would be charged 129.99 to renew my membership. Yet, over the last 4 years I have been charged a total of 430.96, without noticing it.

I called to cancel, and somehow the customer service rep managed to get off the phone without cancelling my membership. I called back later, and after reiterating several times that I was not interested in their product, they agreed to cancel my membership. I am now going to complain directly to Chase Bank.

First a $1 deduction was made to my account from TLG Complete Home. Ironically I had placed an order for sensiclear skin products that day. A month later $14.99 was deducted from my account from TLG again. When I called Iwas told that I placed this order and gave them all my information, however the e-mail they had on file didn't belong to me. I never placed or would place an order for a ridiculous membership for coupons or whatever they claim offer for a $14.99 monthly membership fee. After 15 minutes of heated argument, they agreed to credit my account.

My question now is how is this legal for a company such as this to obtain my personal information and for them to make unauthorized deductions from my account under completely false pretenses. Fortunately there was only $15.99 that was taken and not much more. And I am aslso very lucky I caught it before it got out of hand.

Unauthorized charge by Trilegiant, $69.99, on chase credit card.

$12.99 has been electronically charged to my Master Card since 11/07. When I rented from Budget back in August, I was told by the rep that I would receive a $40 gift card from Home Depot. I never received the card nor did I receive any correspondence in the mail about this membership. I noticed the charge in March 2008. I contacted the company. The rep said they would waive the month's fee and sent me the material about the membership and the Home Depot card. I did not receive either.

May and June I was charged $12.99 again. I realize there is a suit against this company in several states. What should I do next? About $100 of money wasted that should be used toward my son's college tuition. Hours of time wasted in resolution of this ongoing problem.

Charge for $89.99 appeared on my Chase card statement. Chase refuses to allow me to dispute the charge and consider it fraud because it's a, revolving account and I had to have authorized it. I never would have authorized an auto club charge of any type since I already have AAA Plus. What would be the point? Further, I'm shocked that I'm not even allowed to dispute the charge!

I have had to cancel my account with Chase in order to stop the charges from being billed monthly. At this point, I'm not even sure I'll be able to be credited for the charge since, according to the Chase representative, I'm at the mercy of Trilegiant and must deal with them directly. Seems grossly unfair to me in light of the fact that apparently Trilegiant received my information from Chase the first place!

I received a check from Everyday Values for $9.25; on the back if I had endorsed, they indicate they would bill me $139.99 annual fees using the credit card I have on file at Budget. They claim no affliation with budget. I have recently been the victim of internet fraud, unlawful use of my credit cards, so I would like to find out what credit card they claim to have access to. I also have contacted Budget, that they do not have authorization to have my card on file, or share my information. This is very disturbing.

I destroyed the check they sent, but I would like to know they will be stopped from illegally obtaining my credit card information.

I started having problems with Trilegiant in 2005 when I discovered I was getting strange charges on my Household Bank credit card in Oshkosh, WI. I started calling and writing letters, to no avail. I then moved, after my mother died, back to Kansas City in August 2006. I continued calling and writing and finally ended up being reimbursed for over $1200 of charges they had put on my card. I also cancelled the card, thinking it would end there.

When I moved back to California in April 2007, I had no problems, or so I thought, until March 2008 when I received a card about a HealthSaver membership, something I had no knowledge about, so I called and spoke with a Judtih and was given a code for my refund of $129.99. Allegedly, I had cashed a check in March 2006 to sign up for the program. How could I have done this when I was in the midst of packing and moving? And I NEVER EVER signed anything or sent anything in that was included in my credit card's statement. NEVER, even though the customer service people always said that was how I became a member of their many programs.

Well, now I have been charged $129.99 twice, once for March 2006 and once for March 2007 for their HealthSaver program which I had never heard of or even gotten any information about. I was told I could only get reimbursed by being credited the last $129.99 on my credit card. When it didn't happen in the time frame of 10 days, I closed my account finally with Household Bank a month later. I called again and was told to write to get reimbursed for both charges.

This I did in April 2008, but to this date, have received no refunds or response. I have called several times, and now I am back to looking up my old records and having to write them once again. This is the biggest scam and pain I have ever gone through. I had to spend hours, literally, writing letters, looking at my old statements to find out how long it had been going on, and now this again. HealthSaver never appeared on my statements, that I had seen, as I checked them regularly, but it must have been done in such a way that I didn't notice. Perhaps because I was in the midst of a move.

Anyway, Trilegiant owes me nearly $260.00, and I won't give up until I am reimbursed. Please do something about them! And now, even with a new credit card, they still managed to put something on it that I did not authorize. I have since closed out Household Bank's account with me but have not been reimbursed as I was told in March 2008 when I spoke with Judith. Help!

This month I received a questionable charge on my credit card bill from CHASE bank with the amount of $149. I did not recognize the name of the company and could not recall charging anything of that amount.

My initial plan of action was to call the 800 number of the company about this matter. Before I dialed, I googled the company name and came across a large number of complaints regarding fraudulent charges. I am aware that many marketing companies send their ads through my credit card company, some of them claiming FREE products, coupons, and/or services. I have never replied to or accepted any of these services, fearing hidden charges. It is particularly disturbing to me that my credit card information was made available to these type of companies and in this case with no authorization from me.

After further research, I saw that 12 States have already filed a class action lawsuit against Trilegiant and Chase Bank. Instead of paying my bill and calling Trilegiant, I called CHASE right away and told a representative about my problems and findings. He said he will file a dispute of those charges and I won't have to pay that amount while its under dispute. I am filing a complaint against both companies and I am canceling my CHASE credit card.

Charged for 149 dollars, credit card companies is looking to resolve it. Will not know until they get back to me.

Unauthorized charge to my checking account of $11.99. Disputing with bank.

This company charged $59.99 to my Chase Bank credit card. I contacted them and found out it is for a membership that I didn't order. They tried numerous times to get me to continue the membership, then finally transferred me to a supervisor for cancelling. They gave me a cancel # but I also contacted Chase Bank also, who informed me it's a company they are affiliated with but never mentioned any of the known scams, or lawsuits.

Trilegiant told me it could take more than one statement before I see a credit. This may have resulted from a rebate check they sent me which I thought was cash back for using my card.

So far, $59.99 but I need to go back and look at previous statements to see if they in fact have charged more on my card.

While reserving a hotel room on the Days Inn website, I was contacted via a pop-up instant message (through the browser window) asking if I would like to receive a $20-off coupon. I replied yes and agreed to sign up for a 30 day free trial of Trilegiant's Great Fun service. I was told that I could cancel my membership within 30 days with no hassle, but I could continue my service after the 30 day trial for $11.00 per month. I have this chat transcript available. For the past two weeks I have been calling the Great Fun membership line to cancel my membership.

EVERY SINGLE TIME I call the customer service representative tells me that they are currently updating their system and cannot access my information and that I need to call back within 1-2 hours. I have called at least 3 times a day Monday through Friday for the past two weeks (that's 30 times at a minimum) and I get the same reply every time. Finally I looked up Trilegiant on the web and called their customer service department (which I guess is separate from their Great Fun customer service department) and the representative was able to easily access my information and canceled my membership within 5 minutes. I think this Great Fun Service is a scam.

I was charged $99.99 on my CHASE MASTERCARD for a purchase I did not make.

VERY UNHAPPY AND $99.99 LOSS.

the ironic thing about services such as Privacy Guard, HotLine, Fraud Detector, ID Protector, etc. is that they market themselves as being protection against fraud.

I have been charged a montly fee of $11.99 on June 8th, 2008. I also have received a slue of mail from the company with checks to be cashed in order to start a membership. I never cashed any of these checks but have kept them for lawsuit purposes. It is incredible this company is allowed to exist after so many complaints. I am reporting the incident as fraud to my bank tomorrow when they open. There is already a settlement in place for this company and I would like to make sure the attorney generals offices are aware they have NOT altered their business practices as the settlement required.

Currently 3 hours of wasted time, possibly have to go through the tedious process of getting a new debit card number and switching my all of my autopayments. Also the $11.99 in charges.

A charge from Family Fun Saver for $14.99 has been appearing on my American Express Acount for the past few months. I have never heard of them and have never subscribed to anything from them.

I contaced AE and they credited my account. But the next month the same charge appeared. I am going to call AE and have them block charges from this company or have my number changed.

They deceptively obtained my personal information while I was conducting a transaction with Priceline.com who is also guilty of letting this happen while they collect a fee for throwing their customers to the wolves. Trilegiant operating under Great Fun took my information and I became a member for 11.99 a month without my knowledge or consent.

My credit card was charged for six months from Dec 07 to May 07 until I started investigating. I cancelled by phone (Hopefully) and I was refunded for one month only. This company operates under thirty-three names that I have counted.

I am out 59.95 which is not the end of the world but I would like a refund.

I received a letter that said Thank you for purchasing a membership in Buyers Advantage. I never did, but it said I was a member and that if I didn't want it, I had to cancel. I called the 800 number to cance, and to complain that I had never agreed to this membership. The man on the phone said I had cashed some check for $9.20, which I also never did. I always tear things like that up. I then asked about who I complain to, and he said Chase Bank.

When I called Chase, the customer service woman said they don't do business with this company and that she recommended I close that account and get a new number just in case that company had my card number. I then checked the internet for any fraudulent activity by this Buyers Advantage company, and couldn't find any information. I then typed in Trilegiant Corporation and the Consumer Affairs article came up. Since I did not lose money, I certainly don't expect compensation, however after losing a lawsuit, it's hard to believe that these two companies are still colluding like this.

charged for services by autovantage affiliate of Trilegiant to my credit card. a minor fee $129, but they have been involved in class action suits before. I never asked for their services and they agreed to take off the charge. But Chase Bank, who was also sued, seems to be again part of it.

My husband noticed a charge on his bank account (Debit Card) for $9.99 per month and asked me to check it. This has been going on since November, 2007 and I called the bank and they told me that since it was on the card that they could not refund the money but that I should find out where it was from and go on-line and find out about it.

I went on-line and finally found the Complaints that had been sent on this Company and while reading one of the Complaints, I found an 877 number which I called and talked to a person named Glenn. He offered me all kinds of discount coupons, etc. and I told him No, No, No and he said that they would refund 2 months and it would be in my husband's bank account in 10-15 days and gave me a FAX to send a formal complain to.

I am sure from reading the complaints other people had sent that this is just stall tacits and we will not receive any refund and I have already told them that I am going to get a lawyer and sue. This is ridiculus.

This has cost my husband $59.94 which seems nominal but had we not caught it it might have been several hundreds.

My mortgage company has allowed a promotional charge of 9 dollars per month, even after I canceled it for 6 years. I thought this was going towards principal. Other than the free gas they offered at the trial period, I have never used their product. They told me I had to contact the optional product provider as they put it. I have already written the optional product company.

In receiving a response from customer service (membership support Auto Vantage), I was sent a check for 27 dollars, short of the 720 dollars I want returned. They called it a courtesy. They are denying refunding all of my money because they claim they have no record of canceling.

In looking up my notes in my Franklin day planner, I found that I cancelled the service in the beginning of my membership (Aug. & Sep. of 2002) with about six phone calls one of which I have with a name and specific date and phone number. My plan is to write the president of Trilligent, certified, returning the check for 27 marked void, requesting a full refund, and giving the dates, name, and phone number of my cancellations. Or, would it be better to let the Comptroller go after Chase, (or my complaints with the B.B.B., and Attorney General) and not volunteer this information that I looked up back in 2002?

Membership Fee charged to Amex card w/o authorization. Does business as Family Fun Saver

Charged to Amex acct.

My Chase card was charged for $69.99 by a company called Trilegiant transaction details as follows: 04/28/2008 04/30/2008 Sale TLG*EVRYDAYVAL88426025(Services and Merchandise) 2469 - $69.99. I have not accepted or agreed to any transaction with this company. The first time I became aware of this company was when I was charged the $69.99 on my credit card. I asked Chase Credit Card to reverse the transaction.

$69.99 and they are going to charge me a monthly fee. Monthly fee unknown.

I am a concerned citizen of Arlington Texas. I have recently fell victim to a Negative option marketing scam. I received a small check -$8.25 in a Chase envelope with chase logos. Assumed it was a pay back check (on the check it stated it was for cash back on my purchases) and cashed it. What I actually cashed was an agreement to a membership. Much to my surprise Chase was elatedly involved. I have noticed charges on my credit card since that are from TLG*LIVWEL (Services and Merchandise), TLG*AUTOVNTGE (Services and Merchandise) for consecutive months with charges ranging from 11.99 to 89.99.

I was unknowingly enrolled in a membership that I have no idea about. I found out Chase is involved in the scam with Trilegiant. Sixteen states have reached agreement with Trilegiant Corporation and Chase Bank USA, settling a "negative option" fraud case in which the companies were charged with deceiving deceived consumers into paying for membership programs. "We alleged that Trilegiant mailed solicitations to consumers with small checks, typically for $2 to $10, that many consumers mistakenly thought were a rebate or some kind of reward," said Iowa Attorney General Tom Miller.

The public needs to be informed about the scam Chase and Trilegiant continue to pull. The companies have not reformed their marketing practices under the settlement. I intend to contact in person the bank manager in an attempt to reimburse my money. Even if the money is reimbursed there are still many people getting scammed by these big companies, big companies that continue to steal from the public. It is an outrage Chase and Trilegiant can continue the check marketing strategy Attorney General Tom Miller describes. The last person I would think to pull Negative option marketing scam on me would be my BANK!

I have recently fell victim to a Negative option marketing scam. I received a small check -$8.25 in a Chase envelope with chase logos. Assumed it was a pay back check (on the check it stated it was for cash back on my purchases) and cashed it. What I actually cashed was an agreement to a membership. Much to my surprise Chase was elatedly involved. I have noticed charges on my credit card since that are from TLG*LIVWEL (Services and Merchandise)?, TLG*AUTOVNTGE (Services and Merchandise)? for consecutive months with charges ranging from 11.99 to 89.99. I was unknowingly enrolled in a membership that I have no idea about. I found out Chase is involved in the scam with Trilegiant.

Sixteen states have reached agreement with Trilegiant Corporation and Chase Bank USA, settling a negative option fraud case in which the companies were charged with deceiving deceived consumers into paying for membership programs. We alleged that Trilegiant mailed solicitations to consumers with small checks, typically for $2 to $10, that many consumers mistakenly thought were a rebate or some kind of reward, said Iowa Attorney General Tom Miller.

The public needs to be informed about the scam Chase and Trilegiant continue to pull. The companies have not reformed their marketing practices under the settlement. I intend to contact in person the bank manager in an attempt to reimburse my money. Even if the money is reimbursed there are still many people getting scammed by these big companies, big companies that continue to steal from the public. It is an outrage they can continue the check marketing strategy Attorney General Tom Miller describes. The last person I would think to pull Negative option marketing scam on me would be my BANK!

I was surfing online and I went to a website called online people search. I searched two people which cost me $9.95 each. But right after those, on my online bank staement was a charge for $12.99 from, PURCHASE TLG*GREATFN2706630 04/28. I am now afraid they have stolen my complete identity! I called the Bank, and they deposited the $12.99. LOSS MANAGEMENT ,FRAUD CREDIT 4 $12.99. I am still afraid they may have signed me up for some kind of phoney membership to a phoney website or something! There's probably more, but I can't think to clearly right now.

So far they debited me for $12.99, but i'm afraid they may have stolen my entire identity. Actually I am VERY upset with this. I have a disability for Traumatic Stress Syndrome, and right now I am having a panic attack!

They keep charging my credit card for services I did not authorize.

After compplaints to Avis Budget, Heathsaver and J.P. Morgan Chase about illegal use of my credit card, Ms Matthews of Trilegent send me a letter expaining that they did in fact buy and sell the credit card information in question and does not accept the terms requested of destroying the credit card information.

Trilegiant has already pled guilty in the State of Michigan to fraudulent use of this information on December 11, 2006 and assured the court that they would discontinue these practices1. The judgement was only valid in nine states.

Credit card will need to be destroyed and reissued as a result of identity theft resulting from the illegal use of information obtained by Budget car rental. Costs including time of bank officials and issuing companies is between $5,000 and $15,000 per occurance.

I received a credit card from this trilegiant corp find out its on a big complaint list I didnt order this it came in the mail.. I dont know how they got my mailing address.. I dont know if they are taking this further but I am cutting the card up and throwing it away. The card says, Great Fun!

No damage or anything just wanted to report this card to you so you know about this company.

This company has been charging unauthorized charged to my checking account for months. My fault for not noticing sooner but they need to be delt with.

Fortunatley, I bank with USBank and they are allowing me to file a fraud claim againt them and are refunding these charges.

They have been charging my check card for $11.99 for two months now & I know I never bought or agreed to deal with this company.

I resent having to take time out of my schedule to call and etc. just to get this removed from my card.

I just booked a hotel room for my mom on hotwire. After booking it, I continued through to a screen that said something like Click here for your 10% savings. That would buy a nice little breakfast so I did so. Next thing I know, I'm on the Big Fun site trying to find a way to opt out of the one free month and subsequent billings of $12.95 a month.

So I wrote them an email, wrote hotwire an email and linked them to this page, and looked up the Connecticut Consumer Fraud department since Trilegiant is located in Connecticut. That office is a joke. Clicking goes nowhere and their numbers are out of service.

I haven't had any damage from Trilegiant yet, but I just know they're going to scam me. I know this charge will be impossible to remove from my credit card and I just cannot afford this mess. It should be illegal for one website to transfer credit card information to another. Why is that not illegal yet? I guess my damage is major worry, frustration, violation and complete loss of trust of hotwire.

Trilegiant tricked me into about $1000.00 of charges over the past 15 months. They are very devious and seem couched in other business names such as Affinion Group. What a sham! It has taken me many hours to try and sort out exactly how much they took from me and I have received some of it back due to a good follow up by the Better Business Bureau.

I am just one of many who have had fraudulent charges on their credit cards. I appreciate that youa re aware and there are some laws (i.e. Connecticutt) that are being pursued to prosecute them. It's not so much the money, it is the dishonesty and trickery and trouble they cause. Thanks for what you do.

I called to cancel the service because I was no longer interested. They stated that the service was cancelled effectively at the end of call and I would no longer see anymore charges. A month later I get a charge for 12.99 will my credit balance was 10.00, so it cost me 34.00 in overdraft fees and 12.99 for the fraud committed by Trilegiant. I am infuriated by this and will continue to vent my frustration with Trilegiant. Thnak you for listening!

The Affinion Group (Protection Plus, Trilegiant Inc, etc...) has been billing my creit card once every three years for a membership fee in some sort of pretection program. I have been billed each April since 1999 in amounts ranging from $45.00 to $69.95. Whenever one of these charges would appear on my account, I assumed it was part of my Citibank services. An inquiry into this most recent charge revealed that it was not part of my basic services, but some sort of out of house charge that I had somehow agreed to. I called their 800 number to contest the charge. There is a recording that thanks you for calling Protection Plus and instructs you to press one of you are calling about charges made to your account. That smelled fishy...

After a brief argument, they agreed to refund the charge made in April of 2008, and that is when I found out that I had been a member since March of 1999, one month after I first applied for the card, my first one ever. That's strange, I don't remember agreeing to that... I requested past statements from Citibank and sure enough, every three years in April, there is a charge for protection plus, 3yr protection, or a phrase to that affect. I called Affinion Group again and requested that they send me all of my membership information, including something with my signature or recording of me agreeing to the service over the phone. The operator expressed doubt that any records that far back existed, but did agree to request the information and send whatever was available to my address in GA. She did say that there was a form of protocol for people who are contesting all of the charges, reinforcing the idea that many, many people have been duped into this program.

Wikepedia.com has a very detailed article about the Affinion Group. It was there that I read of numerous class action law suits and so forth filed against them for complaints that exactly mirror mine. I also noted that they have changed their name numerous times. Isn't that what criminals do to hide from the authorities. I asked the operator at Affinion if she knew any of this about the company. She said she did and that she felt bad when it happens to the sick or elderly. I see a pattern developing here. Citibank has also arranged for me to contest the charges and sent all appropriate to GA as well. It should also be noted that the operator at Citibank seemed to know who Affinion Group is and what they've been up to. Shameful. Unfortunately, I am currently deployed to Iraq and will not return to the US until next month. I explained this to Citibank and Affinion and they both agreed that this delay would not affect any possible outcome. I write to you in hopes of getting my money back. I'll write a similar letter to the FTC and see if there is anything I can do. Reading about the class action suites, the Wikipedia article, and what is written on this website gives me some hope. Is there anything else I can do?

Oh, that's easy... $224.85. It may not seem like much, but I'm about to ETS from the Army, and I'll need every nickel.

I just wanted to inform you that Macy's company and credit card is also involved in this SCAM. After speaking with a Macy's customer service representative who could not tell me what a $119.99 charge was that showed up on my card with nothing but an 800 number and a name of Auto Gold (which by the way when you call does not let you get through without your GoldVantage acct number which of course I did not have. I did some research on the web. Of course I called to remove the charge as I had no idea what it was. I have also cancelled my Macy's Acct.

Here is what I found. Let me assure you I did NOT sign up or authorize this charge, nor did I cash any $2.00 check or sign anything authorizing this charge. I do not even have the Macy's Visa card, only the store card starting with 43-xxx-etc so the format is not even the same as a Visa card, so this is not something I could have used on a website. My research showed mutliple lawsuits as well as articles on this SCAM.

When checking my checking acct this morning, I noticed a $18.95 charge from Shopping Essentials. I called my bank. She told me that she could take that off my acct but it wasn't a guarantee that it wouldn't show back up! She gave me a number to call to see what it was.

I called and spoke to Karen #26368, she told me that it was for member services. For the last 13 months they have been deducting $18.95 from my checking acct! That totals $246.35! She said that she couldn't talk to me about it, she would have to talk to my husband since it was his name on the acct!

Did a 3-way call & she still wouldn't give us any information. We asked her if any purchases had been made on that debit card & was told that was private & she couldn't disclose that info! This is my checking acct not her's ! And she can't give me info because it is private. She has no signatures for these transactions & from Mar 20, 2007 they have dd $18.95 from my checking acct every month. I canceled this & she refused to talk to me anymore. Would not even let me talk to her supervisor!

$246.35 is alot of money to me, I don't know if any purchases have been made through that acct. And you can bet your bottom dollar it will be ck'd diligently from here on out. I have filed a complaint w/ the BBB. We want our money back, but don't see that happening after reading all of the other complaints. SHOPPING ESSENTIALS...WATCH OUT FOR THIS ONE.

I received an email stating that they started a membership for me. I responded to their email telling them to cancel immediately that I did not want the membership. I was informed that it was cancelled but each month they bill my credit card and each month I contact them and complain and am assured that they will credit my account for the charge but they never do. This has been going on since January. It's a small amount, probably kept that way to make it not feasible to sue them, but nonetheless I am a 69 year old woman trying to stretch a small social security check. I wonder if their name Great Fun refers to having great fun harassing innocent people. I have finally, today, closed my credit card account to stop the payment.

Although the economic loss is small it has caused a great deal of stress.

Two days ago I noticed a pending charge for 11.99 on my debit card from tlg*GREATFUN. I obviously knew i never authorized this, because at the time the charge was made i was at work! I googled great fun, and literally all i found were stories like this of being fraudulently charged. Luckily if you call right away they usually cancel your membership and take the charges off. Just got off the phone with them, apparently an Avon purchase I made over a month ago included a Save $10 check box at the bottom. I told them it wasnt clear that i would be charged for anything and never authorized my information being sent to a third party, and after going on and on about the fabulous member benefits and discounts, they finally agreed to refund the charges, but said it wouldn't credit until my next billing cycle.

I recieved a check in the mail that seems like a rebate, or refund check from a credit card company. In actuality it is a marketing scam. If you cash the check, your are automatically enrolled in a health saver program that costs $149.99 the first year (renewed automatically) and $159.99 the second year. The more troubling aspect for me is that Budget Rental will give my credit card info to Trilegiant Corp. if I actually cash the check!!

No damages because I read through the print and phoned to have them remove my name from their lists. I complaining because it is such a conniving and misleading advertisment and should be prohibited. I feel like it targets low-income consumers who may not know to question and call. They have been sued in the past for these kinds of marketing scams.

Random charge appearing monthly on my amex, I've raised it with Amex who is handling it nicely as they always do. Yet, I'm going to escalate it. The charges are only $12.99/mo but it's been quite a while.

I haven't used my card except for 1 auto payment in over a month and just saw a charge of $99.99 for this TLG*SECURE, googled it and found this forum. I'm not sure what the service is and I know I did not authorize it, but this is a little nerve racking to read these and contemplate what they may or may not do for me when I call! I hope I don't have the same issues you all have had, but I don't have high hopes. Also, what the heck is the deal with not being able to dispute the charge online? I was with BOA for years and disputed charges occasionally and there were no hassles whatsoever. I may be switching back.

The company falsely charged my visa account for services not wanted. Never ask or signed anything for the service. As a result I contacted my card services and filed a complaint, and ask the $99.99 be voided from my account. I will contact my states attorney and file with the State of NE.

None at this time - my credit card company agreed to remove the last bill but they refuse to deal with it this time

I am 85 years old and have no use for any of their products. I want this charge taken off my card.

I called to inquire about an unknown charge on my credit card from TLG*SECURE ALL. This is a card that I cut up over a year ago and have not used in a long time but regretfully never canceled. I first tried to file an inquire online but I got a message You cannot dispute this transaction for this reason: 5101 - Third Party vendor Transaction - Not Eligible. So I called, they tried to call the number from the transaction but the place was closed.

I said I wanted to cancel my card because someone must have my account information, I need to cancel this account. They sent me to Judy who told me if I cancel my account they can no longer work with me or help out with this false charge. She gave me the number of the company to call about the charge and said it was up to me to take care of it. I told her Chase must have given my information to this company and she said they do not release account information. I do not even know the card number anymore, it has been long gone for over a year. Chase is surly releasing account information to Trilegiant via deception or outright theft.

My account is still open even though I requested they close it many times. The $99.99 charge is still there and Chase Bank is not helping out at all. I do plan to call Trilegiant, I see your website has many problems with it. That will probably be my next complaint but it seems Chase and Trilegiant are in this together.

While reviewing my credit card statement for the first time in a while, I found monthly charges of $9.89 on my card from a company called TLG Great Fun. I called the credit card company and was informed that I needed to conact the company directly in order to have my money refuned. I contacted the company and was told that in order to recieve a refund, I have to send them a letter via fax, and that there was no actual individual I could speak to over the phone.

Two months after I faxed my letter I recieved a refund of $39.56 a far cry from the $306.59 they actually charged me. I have sent the company another requet for a refund via fax, and have filed a formal complaint with the Better Business Bureau at www.bbb.org. However, thr company is standing firm in not wanting to refund me the money they charged for a service I never used.

At the time the charges where made, I was a full time student, studying to become a doctor. Pinching pennys at every pass, and now trying to make a living to pay off $180,000 of student loan debt, $306.59 is a lot of money, which I cannot afford to live without.

They did not refund money as I requested over the phone, I had to close my credit card and file disputes with my cc company.

I found a charge on my Dell account even though I was NEVER in contact with these people - or approved any such charge! I'm trying to get a hold of them but it is very, very difficult - the line will go busy when you're nearly there!

I am not very happy at all! I take care of my finances and this extra charge is a problem since this account is frozen and not to be used at all!

i did make a purchase on the 29th from target for about $120 dollars online with that card. but that never made it to my statement.

i called the 800 number on my CC. and had them reverse the charges, and kill that credit card and re-issue me another with a new number. the problem is, that purchase i made from target hasnt hit my card yet, and now that cards dead, so i doubt i'll get that item.

the lady at the Chase CC HQ was nice and we sorted it out quickly.. in fact, i found it so painless i'm begining to wonder..

the purchase from target was for my job. they have already reimbursed me for the purchase i made, and i now have to pay that money back. its not damage per say.. just one heck of a big inconvenience.

unauthorized charges amounting to $239.98

I noticed a charge on my Chase credit card, TGLEVERYDAYVAL for 69.99. I check my statement almost everyday and did not recognize the charge. I googled it and found this website. I called Chase and was immediately given TGL's everyday values number, like she had it right next to her phone. I called back again and said I wanted to dispute it and have it removed immediately. Obviously I sounded to nice the first time. This guy said he would but it could take a month.

I told him this company is all over the internet of being fraudulent, why doesn't Chase have them flagged. And then he tried to enroll me in an identity theft program. Whatever, Chase and TGL are in on this together. I'm closing my account and I'm rather disappointed in Chase since I've been with them for seven years. Unfortunately my mortgage is with them too and that's not going to be as easy to close and find another. I'm going with USAA. Chase, you've been sued for this before, what the hell is your problem? I don't know how the people that work there sleep at night.

I was looking online at my checking account yesterday, 3/27/08, and everything was fine. I looked at it today, 3/28/08, and there were two charges pending on my account. One from a company named TLG-GreatFun, in the amount of $11.99 and the other was from TLG-EveryDayVal, also for $11.99. I called my bank and they reversed the charges, but informed me that the company could still try to take them out again. My bank then advised me to look up the company online to try to find out who they are. When I did, I found this website.

Thanks to them, I had to destroy my bank card and get a new one. Since I am now furious at this, and concerned about future attempts, I will be contacting the Better Business Bureau. This is ridiculous that nothing has been done to put this company out of business.

I have to pay $359.97 to my credit card company, to prevent negative marks on my credit report.

Some how they got a hold of my AMX card & billed it $11.99 Great Fun Membership Fee. Big Red Flag! AMX bounced the charge back to them. I asked if this has happened before they said all the time. People have to watch statements closely. The amount is so small it goes right over peoples heads. Lets see $11.99 X 10,000 people around the country, yeah I could live on that. AMX is the best they always look after the card holder.

They have charged my credit card with membership fees between the dates 9/01/2007 and 3/26/2008.

When booking a hotel room online, I was offer the opportunity to save $20 on my hotel booking by signing up for the Great Fun discounts program. I would have 30 days to cancel before billing would begin. After several weeks, I couldn't find any discounts applicable to me, so I tried to cancel. I was told by the rep that I could use my card to save on my Verizon wireless bill. So, I left the account open. Couldn't find any such discount, only a discount on the purchase of a new phone. So I called to cancel again the next day and to find out about my hotel discount and was told I should have received it online, and that I should have checked my bulk mail. She said she'd sent the coupon by mail. I did cancel at that time, but would still receive the coupon to which I was entitled. It showed up almost a month after my stay. It said I needed to send them a receipt. I'm not a business traveler. I stayed in the hotel, I paid the bill, why would I need to keep a receipt for a service rendered and transaction completed?

I feel like I was cheated out of the twenty dollars promised because the details weren't revealed at the time of the offer.

Nothing, other than the number of trees that were killed in the process of printing this report.

I had to cancel my card(s), and wait to receive new ones

About 6 months at $11.99 per monthassuming visa gives me a 3 month credit.

Had we just trashed this as junk mail, we wouldn't have known anything was amiss until we got the credit card bill AND noticed the charge! After the 30-day trial period you will get a PARTIAL refund.

I have just noticed that my American Express has been charged 4 consecutive months for A Family Fun Saver card membership that I never signed up for!

My American Express has been charged $14.99 four consecutive months and I want my money back!

I got what I thought was junk mail the other day and just before tossing it I saw that it said I was enrolled in a Credit Card security program and that I would be charged $99.99 per month because of a check that I signed and cashed. I had actually never signed any checks or cashed them. This type of action by a company is COMPLETE FRAUD! I then checked my online banking and saw this $99.99 charge on a Chase credit card that I never use. I then called this number to cancel all services and they continued to try to sell me on this. I finally got to a supervisor to get this canceled and also to have a copy of the supposed signed check sent to me. I asked to have it faxed but instead they decided they would waste more time and money by mailing it and having it take 2-4 weeks to get here!

Fraudulent charges began to show up on my MasterCard account. I had no recognition of the company, JUST FOR ME. After researching the company and making a complaint to CitiBank, I was able to stop the charges (forced to cancel the account). Since the account had been canceled in the past it was not clear how many months or years JUST FOR ME had been charging. They could have gotten a hold of my new account number and continued the monthly charges. The recent account history only shows charges going back to November, 2007 which is approximately when my account was shut down because of a stolen card.

At least and $8.99 charge since November, 2007 or $45.00. As described above, it is possible that Trilegiant had my former account number and this charge may have been going on for years.

I was charged with this company (TLG Health Service on my Master Card. I am a retired 75yr old person, and I have no idea what $189.99 charged for. I understand looking at Google on TLG, they have many complaints just like mine which charged without the credit card owners' knowledge. Please advice what I should do. Thank you.

Received envelope with an automatic membership from these people. I normally throw things out but read it. This one says that if I don't call to cancel, they will, for my convenience, charge me $89.99, a 6-month fee. I immediately called and requested a supervisor as I was appalled that I would have to cancel something I never ordered. Now I am concerned they have credit card information I never gave to them. I don't know which one, if any, they may try to charge even with my calling to cancel it tonight. How do I know?

Somehow they got my son's number for his child support card and I don't get much. I called and they said they would put the money on the card and cancel it, but they are still taking $14.99.

I can't get much stuff for my son because of it, please help.

I called the 877 number and was told that they would give a credit for one year but had only a FAX number (1-800-964-8115)for redress of earlier charges. We have been charged $400. for services we did not order and never made use of. The current mailing is the first we have ever seen.

Trilegiant tricked me into signing up for their service and now they won't let me terminate the relationship. Wells Fargo set it all up when I applied for my checking account.

They're taking my money every month.

I noticed two pending unauthorized charges on my credit card this wk. One was TLG Complete Homeowner for $12.99, and the other was TLG Great Fun for $12.99. I had no idea who these companies were, so I called Bank of America and told them of the situation. They gave me two different phone numbers of both places. TLG Complete Homeowners answered & talked to a Donna. Told her I didn't have a clue who you are, and she asked if I'd tried to book a 20% discount flight with an airline company. I said no, and she said it must be a mistake & she'd take the charge off.

Next I called TLG Great Fun, was turned over to 3 different people, the last being a Bernard who I could barely understand. Being curious, I asked how they got my credit card number, and he couldn't give me an answer but asked if I'd joined Classmates.com recently, which I had. He never said he'd take the charge off, but instead did alot of fast talking & I was totally confused by the time we hung up. The next day I noticed that the charges went through instead of being taken off, so I immediately went to Bank of America, talked to the fraud people & they took the charges off.

I got a small check -$8.25 in a Chase envelope. Assumed it was a pay back but read info under endorsement. Had I endorsed it, I would have agreed to a Hotline trial offer with a $59.99 twice yearly membership fee unless I cancel by end of period. I realized I got one before; did not cash it. I had called 2/7/08 asking my name be removed from their list. I have not cashed one of their checks.

They have been making unauthorized charges of $11.99 monthly for services I never signed up for! Please resolve my issue!

Undetected deductions and Fees to my account that have accumulated!

My Visa debit card (Chase) has two charges pending on my account. One is for TLG Great Fun for $11.99 and another for TLG Shopping Advantage for $11.99. I did not authorize any such charges as I am currently unemployed and am very careful with what little money I have right now. While looking for information, after sending emails to my bank, I found the company is Triligiant, and they were involved in a class action suit with Chase (my bank) in some scam or something which basically involved the same thing that has happened to me.

You know, it is bad enough not having a permanent job right now, no health insurance - and having to pick up contract work when possible. Now I am wondering if my bank is stealing from me. I am 59 years old, and I do believe there is age discrimination in the job market as well as massive fraud on the internet. I use the internet sites to apply for jobs - which gets me on a list - which leads to every fly-by-night own your own business and work-from-home scam calling me.

$11.99 x 2 charges pending - emails to my bank plus two hours figuring out who this company is, and also emailing them. And another hour finding this site and filing a complaint!

They charged our credit card for unauthorized protection. We never authorized this. I'm not even sure how they got our credit card information. They claim my husband signed up for this 10 years ago by filling out a form (which he never would have done). I'm not sure what their address is, but my credit card company told me they are in Wyoming.

We have an added charge to our credit card and concern about who has access to our information. I asked them today (2/27) to refund the charge and was told they would. I will be watching to make sure they do.

In early October 2007, I noticed a charge of $149.99 to my credit card, under the name of TLG (the statement charge read: TLG*EVRYDAYVAL88940481 877-630-1295 CT). I was confused by this because I knew that I had not purchased anything of that amount in the recent past, so I looked up the phone number listed in the charge on the internet and called their customer service department, demanding to know the reason for the charge. I found out that the Trilegiant corporation was doing business under the name of Great Fun, whose services I had signed up for earlier in the year in order to take advantage of the attractive initial offer. I informed the woman on the phone that I had in fact canceled my membership to Great Fun through the necessary channels, and that this charge was fraudulent. I was assured that there was nothing I could do at that point, so I waved my fist at the air, told the woman in nice terms that she was employed by a despicable company, and gave up.

Lost $149.99 that I did not request to pay. Uttered curse words.

Fraudulent charge of $59.99 made to my Chase visa account.

Lost 2 hours of time trying to get the charge reversed and have yet to succeed.

I was charged a $64.95 fee for a credit card protection service. I have absolutely no idea how I was charged. I did not have any contact with TLG and needless to say am a little upset.

Charge on my Sam's Discover card and I have had no contact with this company, Autovantage, nor gave my card number to them.

This is not resolved yet.

They have been making unauthorized charges of $11.99 monthly for services I never signed up for! Please resolve my issue!

Undetected deductions to my account that have accumulated!

Both companies (Travelers Advantage and Livewell) have trilegiant as their parent company. I don't recall giving them my bank account info; however they managed to withdraw funds for membership

I was charges $359.96 over 4 years for something called TLG ShopperAdv, and another $189.81 over 19 months for something called TLG Hotline. These charges were made to my MBNA MasterCard card, which has since been purchased by Bank of America. These are services I never ordered, were never renewed, and which were never provided.

Damages total $549.71 over 4 years.

This company charged 2 of my accounts. One $11.99 a month and the other $12.99 a mouth. We called to cancel it and they gave us a conformation number and still continued to charge both accounts.

The one account we had to cancel our cards and get new ones and the other we are still working on. They have taken so far over $200.00 out of each account. DO NOT CASH THAT $9.25 CHECK THEY SEND YOU...PLEASE!

A charge magically appeared on a credit card that I haven't used in over a year. The card is tucked away in a closet and no-one could possibly know the number (including me at this point). Yet this charge for $74.99 just suddenly appeared out of nowhere. I called the credit card company (Priority Club) and they just passed me to TLG - which was closed at the time. I will call tomorrow.

None, so far. I'm certainly not paying for something I didn't order.

I noticed bogus $11.99 charge on my Capital One credit card in Sept that were charged Aug of 2007. I called the 800 number on the statement to see what it was. They informed me that I had signed up for a membership with them and that was the monthly charge. When I disputed it, I was told that the charge was valid and that I had purchased it when online at 1800Flowers.com and that I had authorized the payment deduction to that card. Well, I had purchased flowers for a funeral using that card and when I contacted 1800Flowers, they told me that if I didn't de-select the check box, my information would have been forwarded to this company and signed up using that credit card I bought the flowers with.

I asked to have the charges refunded and was told they would take care of it within 10-15 days. Well, Sept 4 (the date I had called to argue) I was charged AGAIN, not credited. I was doing my tax paperwork and noticed it was a charge, I had always glanced and thought it was the credit showing. Now I have called again and was told by Vin that he would have to have a supervisor release the refund. He came back on the line and stated that I would be refunded within 10-15 days. He wasn't specific on what charges. I had requested that both charges be corrected with refunds as well as an over the limit fee that it generated in Sept of $39.00. Only after I asked exactly what the credit amount would be did he state that it was only for the $11.99 charge in Sept. When I asked why, he said he didn't know. He informed me that I could write a letter to their executive support and request my refund that way.

After giving me the address and fax number he was ready to hang up. No instructions of what was necessary or anything, he even said just to tell them in a letter that I had spoken to someone on the phone and that I was told to write a letter. Big red flag there. It wasn't until I googled it, found their website and clicked at the bottom of the page where it has the disclaimer links that I found Trilegient mentioned. After google of that, I got here. I plan to call the executives of the company and complain and advise others to follow suit. I even sent a letter to Dateline NBC. Maybe they might find it worth checking out.

I have received no refund at all, and seem to find no support from the BBB. Even my attorney said it would cost more than the refund to prosecute, and I am like most others, not rich enough to fight a battle of corporate dishonesty by myself.

This company deducted $11.99 from my account after I purchased a ticket through Orbitz. They said I signed up for it and later canceled it. I never signed up or received any coupon nor did I cancel it before today, 1/30/08. They refused to refund the full amount and said I would have to write for a refund and wait 4-6 weeks. They owe me $71.94. Supposedly they will refund $47.96 in the next 30 days but not the remaining amount until their Executive Board reviews my faxed or mailed request.

Messed up my bank account on two occasions. Cost me hours in trying to find out who they were.