I received a charge to my credit card on May 18, 2012 for $19.99 from TLG Great Fun. I received another charge for $19.99 on May 26, 2012 from TLG Shoppers. I have no idea who this company is or what they do, but I never signed up for anything. I called and cancelled the thing for TLG Shoppers and received a confirmation number. I cannot get in touch with TLG Great Fun as of yet. I would like my money refunded as I never signed up for any of this!
Consumer Complaints & Reviews
We received a mailing to fill out a form and attach a receipt in order to claim a $10.00 rebate for a purchase we made. The mailing did not refer to where the purchase was made or where the receipt would have come from (I guess I could have sent a receipt for every purchase that we made in the last six months). The company that sent the mailing is called Great Fun (I wonder for whom), and the mailing address is P.O. Box **, Westerville, OH 43086-6170. The mailing did, however, refer to the following: Trilegiant Corporation and Affinion Publishing, LLC. These people are getting very sloppy in these schemes.
I was enrolled without consent with this company's Identity Theft Protection Program. I have been set up for an auto charge to my bank account of $12.99. I don't check my bank statements, because I go online; and it turned out I have been enrolled for several months almost a year without noticing. I complained to my bank and was given a phone number, because it's only I contact them to cancel. There is no answer when I call; no voice mail, and nothing but a ring tone. Twice, I did get a message saying "All circuits are busy at this time, message..."
This company is going under too many names, debited my bank account after I called and cancelled the membership at the phone, I was given to do a cancellation. Then, when called, they denied that they were the ones who performed the transaction, claiming I had to call Shoppers Advantage to cancel, when they are all tied in together. They said I would receive a refund, but I almost doubt this and this scam should be shut down. It's unfair to consumers after all the numerous complaints. When is Consumer Affairs going to step in? Can BBB shut them down?
Like most of you, I also got hit with a $16.99 charge on my account. They got me when I bought tickets to a concert, and they promised me a $25 refund. All crap. I never got any materials in the mail. The charges are from two companies: Shoppers Advantage and Advantage Fun(?) or something like that. You need to cancel both. I found this number, 800-526-4848, for Shoppers Advantage , and canceled my account. I also notified the bank. Make sure to keep the cancellation # that they give you, and notify your bank to prevent further charges.
Beware of these thugs because the same thing happened to me and I got charged $16.99 TLG Buyers Advantage and they have sister company called TLG*Everyday and they also keep on charging $16.99. After filing a claim with them, they declined after one month that they have my birthday and cannot give my money back. Now I am talking to my bank and they have to fight for me. Why do we have to get punished for a crime we did not commit? We have to fight for our own money? Government has to take this kind of thief away to protect their citizens from this kind of terrorists.
On April 24, 2012, I received a charge in my checking account for a total of $12.99 and it stated that it was a charge from TLG*Greatfn. I never authorized anything. I do not know who they are and I cannot find any information on them. I will contact my bank to cancel the transaction and try to get my money back. Can you send me any information on them? This sounds like a scam. What can I do to protect myself and stop this from happening again? Thanks.
My mother is an elderly woman and has found a charge for $16.99 on her bank statement. When looking back at her bank statements, there were at least three other charges from the same TLG Shoppers. My mother has never agreed to any payment to this company. I do not know how to stop this other than changing all her cards and numbers. What a hassle. I only wish there was a way to catch them at this game. Any ideas?
There was money taken from my account once again as it was last month - $16.99. I canceled this out last month so you just think you can continue and I wouldn't see. Well stop, you need to get this money back in my account and cancel this service. This is the last time this better happen because the next time, my lawyer will contact you!
Cancelled a checking deduction within a timely manner. Checking is being charged $16.99 from Feb. 2012. Please provide a contact phone number. I want this charge removed from my checking and to be reimbursed.
My checking account was charged $12.99 to TLG ID protection that I never authorized. On my bank statement I cannot find a contact number. Does anyone have that number?
I was charged $16.99 to my credit card unexpectedly under the name TLG Identity Secure. I called them and asked what the hell this charge was and the lady said that I had signed up with US Bank to receive a credit report and it costs $16.99 a month. This is a complete lie. I did receive an offer to receive a free credit rating from my bank, but nowhere did it say that once I received my first free rating, I would then be charged monthly.
After doing research into this company, I have seen that hundreds to thousands of people have been scammed by the exact same company under different ways: Buyers Advantage, Great Fun, Just For Me, Identity Secure, Pet Privileges, Travelers Advantage, and about 20 more. My guess is they got their hands on my US Bank credit card number somehow through the free credit report offering and are now using it to look like I put myself in this situation.
She said I could "cancel" my subscription (she had my name and everything on file) and I immediately said yes. She then said I would be refunded the $16.99 and gave me a confirmation number. I called US Bank right away and told them the situation, and they said that the charge showed as a recurring charge for a subscription (like a magazine or something similar), but it was not at all affiliated with US Bank (not surprising). They are going to send me a new card with a different number, a fraudulent form, and we will see what happens from there. This is so annoying and this company needs to be shut down ASAP.
They are hitting my debit card for $19.99 a month that I never approved. I never agreed to any charges by this company.
In February 2012, I noticed three separate charges from TLG on my credit card. These came from magazine subscription renewals that I did not order. All three were removed from my credit card (after I paid the bill). Last month, I received a charge of $169.99 for a "gold" credit enhancement from Haband, a company I used more than two years ago to buy pants for my now deceased father. I used my credit card in the transaction. I have always been aware of charges on my credit card, but have never had so many unknown charges.
Beware: This company goes by many names, but always seems to have TLG in form of the charge. I was offered a partial refund until I talked to a supervisor who gave me a full refund. Of course, it will be after the bill is paid.
So, the other day I looked on my account and noticed I was over drafted because of a check which was my fault. But then I noticed that I was being charged twice for $12.99 in 1 month. I took this to my bank and they told me to call back Monday and cancel my subscription. I did this and then went back to my bank today, where they found that I have been being over charged twice and in some cases 3 times in 1 month for the last 3 years. I would suggest to all you people you check your accounts and maybe have someone from Wells Fargo or any bank you got to check out and see if you have been overcharged. This is really sad because in 18 months that shows on my account, I have been charged just under $300.
I noticed a charge of $16.99 on my bank statement from TLG Shoppers Advantage. I started looking back and noticed I was charged this monthly since October. I did not approve this transaction.
They have been charging me $15.99 for three years on a card I never use! How have you all contacted this awful company? How do you contact this place? I've searched for contact info and cannot find a thing. Please help!
TLG Buyers - I was charged $16.99 on by debit card and I never even heard of such a thing as TLG. I live on Social Security and watch every penny I spend and I never authorized you to take $16.99 from my account. Put it back. I don't know how you got my account number, but this is fraud and I will pursue this if you don't put my $16.99 back. Do not take any more out.
Charges show up for $12.50 on an isolated card that I use for only certain transactions and it is unauthorized. I would sue them if I could. I hate companies like this. They are leeches to our struggling economy.
I have purchased an airline ticket on Cheapoair on December 28, 2011 and along with the ticket, I received an offer that stated that for $1 a month, I can have discounts. However, I decided to cancel my great fun membership on January 4, 2012. I have called the company and canceled the membership via phone and via email and I have a confirmation email from them too. However, this company keeps charging my credit card for $16.99 since January this year under another company called TLG Shopper.
When I saw the charges in my account today (3/15/2011), I have called the credit card provider and I was told that they will look into it. I have also called Great Fun and told them to return the money but I was told that I received and accepted multiple offers. I told them that I only dealt with one company and I have an email to confirm the membership cancellation. They canceled the membership effective today (not sure why if I have a cancellation acceptance email from January). When I looked online, I saw that it is a scam apparently accepted/approved by some companies like Cheapoair and Priceline. Please let me know on how to proceed. Thank you.
Trilegiant is a scam and in cahoots with Wells Fargo. I remember the Wells Fargo folks asking to sign up for this service and I declined. They signed me up anyway and I have been getting charged $29.00 every month for over a year. It is a tremendous scam. Beware.
Today, I received an official looking 6-page notice that my protection plus is now renewed for $89.95 on 03/01/2012. So far no charges are out of my bank account and I now have to check my credit cards. Trilegiant Corp. is the name of this company sending this official letter. They act as if I been with them for some time already by showing a policy number. I have never done business with them and never would want to from the other complaints I am seeing here. The thing that gets me is the name of the VP (K. **). The address of the company in Nashville is known. Why is this company still in business?
We purchased the Sobakawa pillow. We were then called by these people. We told them we did not want the fun stuff. They persisted. They told us that we could cancel at any time. I called next morning and they told me that there was no record of us purchasing this item. We waited a couple of days until we received the paper work and then called again. I gave them the information on the paperwork. They again said that there was no record of us purchasing the great fun stuff. I realize that we were dumb to accept this thing. Please catch these jerks. They've taken $40.00 out of our account and we're retired. Thank you.
These people have been taking money out of my checking account for some time now. I've tried to contact them. I can't talk to anybody to cancel this and get a refund. I don't know how they got my info to begin with. I just want somebody to help me.
TLG Auto VTG deducted unauthorized monthly amounts from my 89 year old mother's credit card account. She has never heard of them. Calling the company has given no results.
In November, I was offered an ID protection plan by Wells Fargo, through Trilegiant. They were authorized by me and Wells Fargo to charge my primary checking account. What they did was charge my primary account and a secondary account I carry with my father, for the same services. When I called to have the service cancelled, I was told I could cancel the one on my checking account, but not the account I share with my father. So, essentially, Trilegiant was willing to let me authorize services on that account without my father's knowledge, but not let me cancel services without my father's knowledge. That seems horribly shady and illegal (Never mind that I didn't authorize any charges on that account at all).
The extremely rude woman that I talked to on the phone suggests that maybe my father called and started the service himself, so I couldn't cancel it. Sure, he started the service the same day I did when he already has the extremely reputable Lifelock monitoring his ID. Give me a break. I had to call my dad at work and have him call Trilegiant to have the service cancelled. I have incurred charges due to this and would highly suggest no one use Trilegiant. They will try everything to charge you and then do nothing to help you.
Since 2009, my account has been charged with $14.99 & $15.99 for the following companies through TLG. Just4Me & Buyers. I just became aware of this as I am an 84 yr old senior citizen and I never authorized these charges. I am on a limited income and this has really hurt me. Please can someone call me and tell me what I can do to recover this money?
This company,Trilegiant (AKA TLG great fun), has charged my checking account $19.99. I do not, and have not dealt with them before. I have contacted my bank to cancel my debit card. Please let me know what I can do to keep this from happening again.
I ordered a back massager from a company called Homemedics online. That site directed me to a site called drugstore.com. There I found what I wanted and ordered it by telephone. I was asked about this TLG program and declined. The representative at drugstore.com said my debit account would be charged one dollar for a trial period of, I believe, one month. I said I did not want to be involved with the TLG shopper program and I certainly did not want to be billed every month for the "super price of $29.95" for something I will never use.
Sure enough, one dollar was taken out of my checking account by TLG Shopper but I have yet to receive any e-mails or U.S. postal mail about TLG, which I need to cancel my participation in their "savings opportunities". I am calling my bank today to block any withdrawals from this company or its associated companies. I am also calling the drugstore.com company for doing this and try to find out the phone number to call TLG. I am doing what I need to do, but if you need more information from me, I will be happy to comply. Thank you.
I was charged $12.99 from my debit and I don't even know what this thing is. You all better get your stuff together.
