Stores Online

We went to a seminar in 2011 in Reno NV, purchased a $6,000 package that would include the construction of two websites and 24/7 support. We were led to believe that the fees would cover everything. Not the case. In all fairness, our business is service-oriented and we do not "sell" a product you can physically hold in your hands. SOL is not geared to provide for a service-oriented business. They are designed to assist companies with physical products. That said, we had to pay for limited email accounts. We had to pay additional fees for hosting, extra data storage on our email accounts, any change we need to our site. At the seminar, we were all led to believe this was part of our package.

Stores On Line is very good at what is known as "Upselling". They use a very basic technique that is taught in sales. Do not give your potential customer a question they can answer "no" to. We did not receive the support we needed. The online "chat" people were not bad - time consuming, but not bad. The assistants on the phones, however, were terrible! You could hear them flipping through their manuals. We were placed on hold for 20-30 minutes at a time. There were times we were on the phone for over an hour and we figured out, through trial and error, how to resolve the issue we were calling about. We never received the "meta tag" assistance we were told we would receive.

Three hundred dollars a month for the support we did not receive, $30 for hosting, $15 for limited email accounts and data storage, $50 fee for data storage over 1 gig. As a service-oriented company we simply cannot "throw" away any correspondence from any client. Two hundred dollars to change one word in our banner. Change was necessary as the builder placed the wrong wording in our banner. It was explained to us that the banner is "html speak" and a technician would need to be involved. We have since found a hosting site that is far more reasonable: $5.00 a month, 24/7 support, unlimited email accounts, unlimited storage, no charges for changes to our site.

I'm sure SOL has had some success with setting up individuals with a physical products to sell. However, it is our opinion that they are not geared to assist companies in the service industry. Our feeling is that they should be honest enough with themselves and prospective clients to inform them of this. As for the "free" gifts, the containers they were wrapped in cost more to produce that the contents of the packaging. We would not recommend this company for the money. It is definitely not worth it. Our new site is ten times what it was with SOL.

I purchased the StoresOnline program in April 2011 after attending a seminar in Phoenix, AZ. It was my understanding that after paying the $5,000, this would be all the financial outlay I would have to pay and that this program was self-contained. I was sadly mistaken. I also have been given a computer as a come on to the larger seminar that took my $5,000. That computer has never worked. Every time I called, when I could get in, they just went over the same things telling me quickly, like reading a script, what I quickly had to do and don't call back until I have done these things, which will cost me more money. I am simply not happy. I am on a fixed retirement income and need to get back the money they took. Boy, they did a number on me. Please help.

I went to a seminar in Reno, NV in 2011. I signed up for the 5,000 dollar program. I was told that everything I needed to make a store was there. I could even find drop shippers for free. Not! They all wanted some kind of money, either $49.99 a month or $749.00 upfront, etc. So in addition to paying the payments to S.O.L (for the program and the $29.99 a month and the $150 an hour for help) in order to get my store going, I had to pay more. I did several chats which I begged someone to help me and the young lady promised me that I would hear a response that very same day. Not!

Now a year later, I received a letter from Universal Data Services, LLC demanding $6,166.00. Really?! Oh, but they do give me the chance to pay $3,083 or 4 payments of $924.90. If anyone in Nevada wants to look into a suit against these guys or if D from Gardnerville sees this, I would like to know how you worked it out.

At the seminar we were told repeatedly what would be in each package. Before I bought the package I repeated what I was to receive and was assured I had everything correct, including the fact there would be no additional charges unless we required special designs and product counts. I also asked about thinking about it and deciding later. I was told that in order to receive the Seminar Specials, purchase had to be made at that time. Should have been a clue, but some legitimate companies do have limited time specials.

Everything we were told at the seminar that was part of the package, the "home office" denied. The main reason for purchasing the package was the initial site would be put together by Stores Online. When we had everything ready for them to put the site together, as instructed, we called. She said we had to pay $324 before she could discuss anything further. She said the site was not included in the packages. Now this $324 is in addition to the package price that included the first site built by them as the sales personnel assured everyone. We told the programmer what we were told at the seminar and she said call customer service. The programmer sent us an email stating these additional charges. When I made a complaint, they said they had no record of any email being sent to me from them. When I produced the email, they then said I must have asked for more to the site than what was provided. The second statement by their own words leads one to believe then that there should have been a site built without additional charges to the package unless our design was over and above what was allowed. The programmer wouldn't talk about anything until the $324 was paid. I did not have a recording of the telephone call (or the seminar) so the BBB wouldn't take it further without proof from me.

I finally did an Internet search on Stores Online and found they have lost numerous multimillion dollar lawsuits for unethical business practices (to put it briefly). They also aren't allowed back into some countries and places. It also seemed that a good percentage of the states had or have had lawsuits against them. I didn't see any lawsuit that Stores Online won during my searches. If, for those of you who have been to a seminar, consider the price of the packages and the number of sales at each seminar, they can stand to have their employees lie through their teeth at the seminars and still make millions even after lawsuit payouts. It all boils down to what was "said" at the seminar and the "home office" can deny what customers were told at the seminars.

If you get any invites from Stores Online, do your research. If I had, I would have found out that this state already had a lawsuit going.

I purchased 2 Store Online packages for my ex-husband for $2700 and got nothing. I got stuck with an expensive scam.

We purchased our Stores Online package on December 18, 2006. The total cost was $6,398.00. I was excited and diligently started to work on my first site. My wife and I built the entire site ourselves with some online chat help when needed. We were finally done and I asked Stores Online to check my site and tell me if I was ready to publish. They then got back to me only to tell me that I had done all of the Meta tags and phrases incorrectly. I had explained that I did them the way that they themselves had told me.

Regardless, I had to start all over and so I did and a couple of weeks later, I asked them again to see if I was ready to publish. At this time, I was told that I had done all of the Meta tags incorrectly and they explained how I should have done them. I told them that is exactly how I did them originally and I was told they were wrong! She apologized and told me to go back and redo them again and so I did. Now as incredible as this may sound, when I again asked them to proof before I publish I was told that they were done incorrectly again. At this point, I had asked to speak to the person who told me this last time to redo them only to be told that he no longer worked there.

At this point, I asked for my money back and they told me No! So I gave up. Then in 2009, I started receiving phone calls from Stores Online again and they wanted me to reopen my sites. I had explained about the problem that I had with them and he seemed extremely apologetic. He had explained how they undoubtedly had problems with some of their online agents but that they had cleaned shop and that I would not have these problems again. He told me how beautiful my site looked and that it would be a shame to just let it go. He also said if I had any problems or concerns to bring them to him and he would take care of them. So like a fool, I did it another $300.

So obviously the first question I needed answered was about the Meta tags and again I had to redo all of them but I was assured that this was the correct way. So I asked for somebody to review my site and let me know if I was ready to publish. Yes, indeed I was ready so I published my site November 18th 2009 another $29.95 per month. At that time, I was also suckered into "My Avail" another SOL affiliate that gives you an 800 number and some tracking tools another $12.65 per month beginning on Nov 19th 2009. Now at this point, the phone started ringing off the wall but not from customers but from "Marketing Companies" trying to sell their services. I declined the first 10 or 15 but they all said the same thing. That there is no way that a single person could market my company the way that an entire company could, which made sense.

Now, SOL said that I could do it myself but hiring a marketing company would definitely get me results much sooner. So I asked them about "Future Ranking" which was the company who sold me on their services. They said that they were aware of that company and that they were good but that they did not have their own marketing company and that I could use whoever I wanted. So I did it! Signed up with Future Ranking and wrote another check $3,840 plus $129.99 per month which was what they called "CHUMP CHANGE" once I see the return that I get!

Not a single sale! Not even one! I said to my wife you would think that they would even buy something to make it look like they were doing something but no, not one sale. So on November 2009-September 2010, I paid my monthly obligations to all three. Then finally, I had had enough. I cancelled the SOL hosting $29.95 per month and my avail $12.65 per month and future ranking turned me into collections because I obviously refused to pay them too at $129.99 per month. So all in all, I lost $7,166.60 to Stores Online and $5,269.89 to Future Ranking without a single sale! Wow!

First of all, I bought a part of headphone Beats Studio White on January 7, 2012 and this is the date they haven't sent me my product. The payment was successful and everything was right.On January 17, 2012, I could communicate with them and I spoke with them about my thing and they told me that they missed my order and **, I said okay then. I told them that I really want the product and if they could send it right away. It was not a problem, they said OK. Then I told them, when they had the tracking number of my packet to email me. They were okay. So, I sent them a lot of messages trying to have communicate with them and they don't answer me, so I want my money back, I don't want the product and I am tired of waiting for that **. I Just want my money and if you can help me, i will appreciate it, thanks.

I too have had similar experiences with Stores Online. I signed up with them in 6-11, and spent over $7000 for the platinum and protection packages. I have not had success getting a decent drop-shipper. I called the company today responding to a message from one of their representatives, claiming that they wanted to help me locate a drop-shipper. What I found out is that all they want is more money! The truth I think is that they will never really help you find a drop-shipper to help get your business going. This company in my opinion is bogus and a total scam. I only wish that I could get my money back. I would appreciate anyone letting me know if a lawsuit is brought upon those people that prey on innocent victims like myself.

I was scammed in excess of $7,000 for 6 websites and programs which was to be constructed & built by Stores Online Program Engineers for my products. After spending over 16 months, they still did not have my site up & running, then started charging me $29.95 per month to continue "trying" to get it operational. That was not what was promised. Their exact words were, they can "build my site 1, 2, 3 click, there is your site, it is that easy!" When I refused to pay the $29.95 per month, they locked my site and I could not work on it myself to see if I could fix what they did. So in essence, they stole over $7,000 from my credit card and I have been unable to get the product they promised to deliver. I have since discovered thousands of people have also been scammed by this company. Other Attorney Generals' in other states have banned them from doing business in their states as well as secured full refund for their residents.

When I previously notified Bill McCollum of this awful problem, it went nowhere. During this trying time in our nation with this dreadful economy, this company, Stores Online and its sub companies, preys on the unemployed, elderly, uneducated and retired people who are looking for income to be made by working. They invest their last dollars, literally, with Stores Online, only to be ripped off.

I have all my documentation, correspondences, emails, etc, to prove my case.

Gohastings.com does not accept international cards or debit when this is what it says on their webpage: Payment Options. GoHastings.com accepts the following forms of payments: American Express, Discover, MasterCard, Visa and Hastings Giftcards. GoHastings.com does not accept personal checks, purchase orders, cash cards, or Visa / Mastercard / American Express gift cards.

Hastings stores accept the following payment methods: American Express, Discover, MasterCard, Visa, Hastings Giftcards, Personal Checks, Business Checks, Traveler's Checks and Cash.Their authorization process: When your order is placed, GoHastings.com authorizes your credit card to make sure sufficient credit is available. A hold is placed on funds equal to your order amount until the order is shipped. You will not be charged for items that do not ship.

I spent many hours trying to get my money back, customer service representatives are useless. They don't have control on their policies and don't know where to find them. In terms of customer service. This company sucks big time.

We have attended the workshops for Stores Online and after one year's time, we are still paying for the program and it's not anything like they said. I have been trying to build a website, and this being the second one is no better than the first. No one is available, as far in getting support with the issues I am having. I am very displeased with the people at Stores Online. They have taken my money and when I get on the phone with their support team, they are some what helpful and then they would say they would call back the next day or in a hour or so, but actually you would get no call.

Then after having everything set and getting ready to launch the new website, I needed help with a few minor changes and then I got disconnected. The next day when I accessed the website, nothing was the same. Files were gone and pictures that worked in a virtual aspect of the website were gone. The whole thing was they went and made changes in there, store-front configuration, and then did not say anything until after you log back in to work on your site. All of a sudden, you're back to begging and have to start all over. If this site is not up and running, we starve. I have explained that several times They don't know support at all and we want our money back, and have them cited for breaching the agreement they made with us.

We have tried to make the sites work for a while. We bought six sites in 2006. We are supposed to be able to sell them but the two sites that I sold keep showing up under my log-in. Sometimes, my stores show up under the new owner's log-in. This exposes my merchant services, my customer list, etc. I am now worried about the liability associated with the fact that there are not enough privacy safeguards. I have an accountant that would like a site but it would be tragic if that site was compromised. So, I don't feel like I can really even sell them and get my investment back.

On Feb. 23, 2011, I purchased the SOL Silver Suite for $3,700. I was told that they would set me up with a programmer to develop a store and tie it into my existing website.

The 'programmer' they set me up with, knew absolutely nothing about programming and could not even begin to do what I needed to have done. I knew more about programming than he did, and I'm not a programmer. He said their definition of a programmer is different from my definition. It was obvious that he had not been trained as a true "programmer" as the rest of us understand the word. He was only trained to use the SOL software, and the company "considered" him and was "calling" him a "programmer". I suppose I could call myself a brain surgeon, regardless of the fact that I know nothing about brain surgery.

I called SOL and demanded that they refund my money, since they lied to me. They refused, but offered to have a real programmer work on my site, however, it would cost me $150/hr! I wasn't about to throw good money after bad!

This was totally unexpected, especially after sitting for hours and hearing glowing promises of how they would set us all on our way with all the tools and help we needed!

I purchased the program from Stores Online. I spent a year developing a product and another year working on the supply chain etc. And when we were ready to get a web site, I called SOL to get our free design. We got one done. It did not look great. It had alignment issues, but I was told it was just my computer (not so). It would cost additional money to fix it. We felt we were getting the runaround. We could not get things to work properly. Finally, we decided to hire someone else to do it. We talked with 6 designers who all declined to touch an SOL site, because they are a mess to change. We now have no more money and no product to sell.

every year storesonline keeps on stealing money from my account. I called 3 years ago to cancel the account. i was told it was cancelled today when i looked at my bank statement storesonline charge me $14.95 when i called they told me it is nonrefundable. and i could not talk to a higher person. Be aware they will steal your money. Don't give them any of your information. The program does not work. it is just a way of stealing people money. i beg you don't even go to their seminar...

I was invited to one of the seminars given by Stores Online and then I was told that in order for me to get the whole information I would need to attend a workshop they were offering in two weeks from then. Although I had to pay for the workshop and I had to pay at the time I was at the invitational seminar, to be sure that I would have a reservation and would receive a netbook at the workshop with my paid reservation. I was looking for something to help with working from home to help pay my bills and this on the surface seemed like it might be something I was looking for, although after having the high-pressure sales tactics pushed at me, I agreed to purchase a package once I had a moment to think about it.

I tried to cancel this program and I was told that someone would get back with me that afternoon which was the day after the workshop where I agreed to take the package. I received no contact that day and tried to contact them again the very next day only to be put off again and I realize now that was a stall tactic to push it past the refund time span. The people I finally got in touch with told me to study the materials and watch the step-by-step instructions on the computer and they would help with support as much as I needed to get my sites making money for me once I started trying to use the materials I found that I was left in the dark and I was unable to get any help from Stores Online.

I tried a number of times in the next couple of weeks to get in contact with someone who would help me get an address to send the materials back to them because it was not at all what it was represented to have been and what I was expecting and I couldn't figure out how to use the materials and nobody from their company would help me to understand it. I tried to return it but they wouldn't even talk about that so I went to my bank and I placed a stop payment on the check they had talked me into writing for the down payment for the program materials. I then boxed the materials up and attempted to send it all back to Stores Online.

The next thing I know, I am getting alerts from my bank that my account is overdrawn and I have a large amount of overdraft fees as well as some items that had been returned unpaid. This caused my phones, internet, and auto insurance to not get paid so I went to my bank to see what was going on and they looked through the records to find that even though I had placed a stop payment on the check to Stores Online, they had sent the check through as an e-transaction and gave it a different number than the paper check that they had attempted to put through the proper way and found a stop payment on it. So they changed the number and put it through as an e-transaction so the bank would not stop them from getting the money they were after. The bank representative told me at that point that I would have to contact Stores Online to try to recover my money. Stores Online will not respond to my calls and I have gone deeper as a whole because I have a very small amount of money that I get from social security, retirement and a home health care job, and now it is almost time for them to try to get more money and I have not even recovered from the last money they took out of my account.

I would like to seek legal actions against this company and the other companies associated with them to keep them from doing this to other people and to get my money back and the extra expenses I have had to deal with as a result of their actions. I feel like they scammed the money out of my bank account by changing the number of the check to get it through and refusing to allow me to return their materials.

I was solicited to come to a seminar put on by Stores Online, promising a free mp3 player, netbook and lunch for myself and a guest. I was treated very rudely at this seminar. A guy seating people was talking so rudely to an elderly lady in a wheelchair, for they had no handicap facility. I made a suggestion to this man and he yelled at me to go sit down. The woman holding presentation asked me to leave.

I have complained to this company since it happened April 30, 2011 and Mari **, head of customer relations, states since I did not buy anything, I am entitled to nothing and should not have been there. If you solicit someone to come to your seminar with promises of information and free items, why shouldn't I be there? Why am I to anticipate being treated with such disrespect? They owe me what they stated in their brochure. I was also text to come early for seating.

I actually attended a sales seminar in 2006. I was duped into purchasing 6 "licenses" from Storefront Websites with the promise that money would be easy to generate (not an enormous amount), but money would be generated from a very easy program. The company would provide to set up a website to sell the products that we were most interested in. What they did not tell us was to find the Wholesale Suppliers to provide the products we were interested in selling on our Storefront Website were very difficult to find.

Most of them hail from China and provide "knockoff" products to be sold as genuine at a profit. I recently contacted the company to ask them for help to set up one website (I was fortunate to find one "wholesale drop shipper") and to even set up the site has proved to be a nightmare. It is far more involved than they presented at their sales seminar. Has anyone thought of trying to file a "class action suit" against Stores On-Line for refund of money they basically stole from intelligent yet ignorant people like me? I have recently lost my job and asked if they would purchase back the sites and they said no. They said that since the "licenses" do not cost the company any money, they would under no circumstances purchase the licenses back. I say, we find a lawyer who would be interested in at least filing a class action suit against the company and let's go to work against this highly professional scam company?

I attended a seminar in St. Petersburg, Florida on December 15, 2010, by Stores Online (SOL). I paid Stores Online $5,198 to assist me in developing a business website. SOL promised to assign a customer service representative, who would have a site built and ready within weeks (their own words on SOL's promotional email). On January 19, 2011, I spoke to Bonnie ** (customer development representative), we scheduled a phone meeting on January 25th to start the process of building my website. On the meeting date, Bonnie ** did not call. I called Bonnie and left a message that I wanted to reschedule, but I never got a return call.

I got frustrated with this situation, so I called the customer support department. I was told that Bonnie was on maternity leave, and now I would be working with Calvin **. I spoke to Calvin and we set a meeting date for February 14th. Again, Calvin did not show up for the meeting, nor did he call to reschedule. I called and left multiple messages for Calvin and received no response. I also received an email from SOL that I had only 30 days left to have my website built or the free website offer would be over. At this point, I felt that this was a scam to get me to invest additional money into this process.

I purchased a $6,000 package with StoresOnline after attending a seminar, in which they displayed their systems that are integrated with drop-shippers. I chose one of their drop-integrated shippers (RC Hobby Explosion) so I could sell remote control toys. The drop-shipper provides descriptions of all 3,320 products to StoresOnline. The StoresOnline interface does not show the descriptions on my website. I contacted support multiple times and was told that:

a.) I had to manually copy and paste the descriptions from one area of the SO back office to another (when I did this, the description field into which I was pasting has very limited word count capacity and even when I did get something in that field, the description still does not show on the website).

b.) The drop-shipper agreement says that I cannot use their descriptions (I called the DS and they said this is false).

c.) There is a glitch in the system and I need to call the DS to have it fixed (again, the problem is with StoresOnline).

d.)There is a glitch in the SO system and the problem has been escalated.

e.) The problem was again escalated and that I would receive a call from a manager by the name of Monica ** to help me resolve this.

f.) I was misinformed and that Monica ** is a manager and does not talk to customers.

There is no way to get resolution on this issue, and I cannot launch my website because the system does not work. No one will take responsibility and call me, but they got my money so they don't seem to mind that I bought into a fraud. I cannot make money with this system because of these issues. I want the darned thing to work so that I can make money. I am not asking for a refund or calling an attorney (yet). I simply want the thing to work properly.

This company invites people to an all day seminar with lunch included and after making a quick high pressure presentation, coerces people into purchasing software to develop websites. They don't help you find products to sell and tell you it is very easy to connect with dropshippers. Well, they forget to mention their import duties and that products made in China don't meet North American manufacturing codes. This company targets people who have little or no business experience and leads them to believe they can get rich by developing websites using their software. I would like to add buyer beware. This company is like a wolf in sheep's clothing. They don't care if you lose all your savings and go bankrupt.

Invited to a stores online seminar we told them we don't have good credit told us to go ahead and sign up for three web sites that they could work it out. When we got home we tried to follow instructions the web sites would not work called them they told me I needed to go to other seminars we went to the next one and they wanted $600.00 dollars for the info. So I went home called the store told them we wanted to cancel they said ship the material back and that would be the end of it I just got my credit report and it says that they got a judgment for double the amount and it has been 6 years. They have never sent me anything about it I have called several times today they won't even answer their phone.

I too went to their seminars and paid over $6000 for the unlimited internet sites package. What a rip off this company is! There is help out there. I got most of my money back in less than 2 months. Contact me for details.

I went to an ecommerce conference with a friend. Unfortunately it was a long day for us, and this happened on September 13, 2010. We were very tired on that day because it was a 6-hour conference, and the sales man from Stores online was in our face 3 times harassing us to buy the ecommerce business. He put us under duress, and I finally gave in, and paid $3400 for the business.

I put a down payment with my M/C of $1700, and my friend Linda took out a loan for the remainder of the $1700. She was not lucid, and did not check the paper work of the loan, and they overcharged her. It turned out that the loan was for $2471.00. I then tried to cancel this contract, and Jeannette **** said we only had 3 days to cancel, unless we prove that one of us is 65 years of age, which I feel is an unfair rescission period, for such a big amount.

I looked up the company to see if it was true that they had an A+ with Utah BBB, and it looks like they lied, because they have an F with Utah BBB. They misled us, and their high pressure sales tactic, has seriously affected me because I have been getting really ill with my chronic mental illness.

I have seen 4 lawyers so far, all of them pro bono, and I have written many letters to Jeannette ****** demanding a refund. The lawyer told me to keep sending the same letter. Fortunately my business partner was discharged from the loan on Friday Dec. 3, 2010 and they told me they will not refund me my money. I do not want to have anything to do with these people, they know I am on disability and they still refuse to give me my money back. Yet, my friend and I have the same package. Why are they treating Linda differently when we are business partners?

I feel it is unfair that I am being punished, because they said they don't care where the $1700 came from. All they care about is taking my money for services that they did not render. They misled us into thinking they were a great company, and that they have 24/7 customer service which is all untrue. Thousands of other people got scammed by these people.

One lady got scammed out of $10,000 this Oct from Stores online, I recently read this. These people are scamming people in Australia, and U.K, as well us people like me in BC. Please help me get my money back. I would also like you to please shut this business down, because they are taking advantage of many unsuspecting people, especially the elderly, like the 70 year old women who recently got ripped of $10,000 from Stores Online. I found out these people are not allowed to practice business in BC, and they are not incorporated. Also, they are out of jurisdiction. So I am not sure if I would win anything even if I took them to small claims court. Please hep me. Thank you in advance.

They had a workshop which I attend and they offer website for Business etc . It was interesting that you could purchase the site. But you have to fill up some form and contract. The agent tells me I could sign up and when you're rich you could cancel. I told I did not have the money to take the website. You could write a check and when you're home you call about it. I know that I would not even have that kind of money, over $3,000. I called my bank and stop any payment to Stores. Because I did, they sent me to a collection agent for me to pay for the website that I don't want saying I signed a contract. And I must rob a bank to pay them there or go and steal. I was so shocked I was told that. Please advise me what to do .

I purchased on a contract for $6,000.00 with Stores online at a conference in Roanoke, VA. They promised that with their support services, I would be able to generate a website that would be able to make money. They promised that they would work with me to have a professional website. Since this time, I have not had any support. They also told me that they would create my first website for free. I did not get this service. They also told me that a company called PMI Education would be able to assist me as well for another $3,000.00. This has not happen as well. I am in debt over a 2-year period without help or support and cannot locate anyone to call me or contact me. I am always talking to customer service over a chat line. I never received what was promised. In August 2010, Duvera Financial sent my file back to Stores Online for non payment. Stores online keeps telling me to call Duvera. In the meantime, I owe almost $10,000.00 and no website.

My wife and I attended a Stores Online seminar thinking we were going to start an online store for a very small fee. We were told that we had to attend a follow-up seminar for special training. At that training we were told that we had to have the full package, which would cost us an additional 6,000 and that they would build our website. Since that time we have not been able to get the site up and running, and when I call for support I can never get the cooperation from them. For 9 months they have been taking 286.00 out of my checking account each month. How can I terminate this contract because they are not up holding their part of the deal?

They offered a Netbook computer and an mp3 player at the meeting. They wanted $100.00 for the 2nd meeting. They push people into contracts they can't afford. You do not get anything they promised and the whole thing is a scam. I'm in debt of $6,000.

I'm trying to recover funds used to buy into online business. The situation is unusual because I went into it in good faith, but due to a 'family' problem and their cancellation time period, I've been unable to get them to understand my problem. I've provide them with medical info, statements, doctor's info and in doing so, they gave me the impression 'we' could work out a solution because I have not use or log onto any of their systems. I have contacted them numerous times, and I seem to talk to someone different each time. I'm willing yet they're unwilling to solve my situation.

I have contacted the Attorney General of New Mexico as well as the Better Business Bureau, and I may not be able to recover my financial losses but someone else may benefit from my 'crazy' experience. I can provide any documentation you may need to help me with my situation. And anything you can do, would be greatly appreciated.

I went to a high pressure sales pitch telling me I could make lots of money using their program with no computer back ground. They would set me up with web sites and show me how to run them. I get home; they tell me I have to find something to sell, find a supplier, a drop shipper,and put it all on this web site. I tried calling but they said the line was busy, use the computer. This was in June. It is now August and I'm still not getting the training I need or the help. Then they send PMI marketing to tell me I need them for another 6,000 dollars; then I get a call telling me I need the tax club for more money. At this time, my cards are at max, I have no money, no store, no job. Just don't let these people keep doing this.

I have had a hard time reaching the customer service. I want to cancel my agreement at this time. Please send me a clarification regarding this matter. I did not attend the 8 hour class regarding the application process. Once again, I want to cancel my involvement with Stores Online.

Stores Online came to the UK, and me and another, went to the seminar. It sounded interesting, so we went to the other 1 as well. I was thinking about it, but the other person with me wanted to do it, and the sales rep was egging me on and said, "If you don't, just think of all that money you'll be missing out", and then said he'll come back to me. What happened was, he came back and said, "You haven't signed it." I was pressured into signing. I know what you're thinking, but then I asked about the cancellation period, and he said 14 days. I then found out that it's 3 days. After 3 days, and then when I tried to contact customer service, they never picked up. Anyhow, I joined them in June 08.

I paid $500 in deposit, and further payments of $166. It got to the point where I emailed Devura, and said I can't afford it. I have maxed out 3 credit cards, and my account. If I hadn't done this, then today I would be alright. Furthermore, a debt collection agency in the UK is hassling me for money. They are gonna take everything, if I don't do something. I am facing financial ruins, and my home. I have 2 lovely children.

I regret having to submit this but I am unable to get to anyone on the phone that can help me. In fact, it was refused no matter how many times I asked. I have never ever had such an experience that when I asked to be transferred to a Supervisor or a Manager, that my request was refused. I am extremely distraught and frustrated over my entire experience with Stores. I just spoke with Customer Service and I asked to be transferred to a Manager or her Supervisor and it was refused. She continued to repeat the same thing over and over, without listening to my issues and problems. Sometimes, she would just sit there without any response, even when I would point blank ask her questions. It's supposed to be a taped conversation so it can be easily referred to.

I have been very unhappy with my relationship with Stores but I was still trying to find the benefit of contracting with Stores even though I have found so many other offers that almost give the same services you provide for very minimal costs and free. I called today to extend my option to have my website developed that was included in the contract, and for the very first time, I was told I could not extend it. Whenever, I called Customer Service prior to today, everyone told me that I could extend it for as long as I needed. There would be no problem. Now, today, I am told I cannot and I would have to pay another $250 for this service. Well, I haven't gotten anywhere near any type of service or satisfaction from Stores to even come close to the original cost of $6,000, and now I am being asked for more money. And then I was contacted by PMI and they offered everything that was promised at the November presentation in Pensacola but for additional money. Stores Online is presenting itself not only as misleading but a cash cow and that's a cash cow for Stores and not the customer.

I don't like having to do business with someone that is not only misleading in their presentations just to get people to sign up, but also who will not allow you to speak with anyone of any authority. It appears to be quite shady. So therefore, I would like to talk to someone about the cancellation of my contract. Oh and by the way, we were promised DVDs of the presentation and we were told there was no need to take notes and we were also promised a free MP3. I have received none of these and have reported it to Customer Service and no one could help me again. It seems as if your organization lacks adequate honest communication and each department is quite isolated and there is no team work or coordination between your different areas.

So this is my story and my issues with Stores Online and as I said before, I am hoping that this will reach someone in your company that is a professional and believes in trying to make their customers satisfied and will at least be open to negotiations and concerns. I am sure there is someone in your company that is not scared to talk to me and wants to try and help me. Am I correct?

They were really good at big promises and taking my $3500 for the sites. Then I learned that the sites had to piggyback onto theirs, learned from more experienced webmasters that the licenses they sell are an unnecessary cash grab. I'm almost finished paying it off. I only just eke out a living and thought I was buying into a 2nd income. What it really is is buying into a permanent payment plan, only to find that customers will not find us or if they do, it'd be on pg-237 on any given search engine. How do they manage to continue to do business on an international level?

My friend and I went to a business lunch by invitation through StoresOnline, Inc. We both purchased a $58 website that we were told they would help us build. Many options for making money were listed at the luncheon. The new way we would be buying off the web and the chance to make money with special marketing tools were very interesting.

2 weeks later they had the big workshop for the serious people who were invited to find out about this great, new opportunity that would be explained. We were excited and went to the second lunch. We have little computer experience and no web site experience and no marketing experience, but we were assured that many others were in the same boat but now making profitable incomes.

We paid the $6,000 and we were told we would be getting all the help we need to build and run our own drop shipping website. We were really excited and tried to build our sites right away, but it was so complicated we were not even sure about the questions to ask customer support when we called. The seminar told us they would help us pick products for our website that would sell. When I mentioned that to customer support, she didn't have a clue what I meant. It seems very clear to me that only someone with experience building websites and marketing them would be able to pull off what they were saying that any old housewife could do.

My friend and I invested the only money we had, $6,000, believing that we were being told the truth. When I asked for the money back due to the fact that having no experience in building websites I don't think I can do this, they said "Too bad, we will answer your questions about specific things but that was all." I told the girl I didn't even know the right questions to ask. She just kept saying, "If there is any way we can help, let us know." There are actually other companies out there doing what StoresOnline says it is doing for about half the price. We would like to get our money back so we could do this right. The other company offered a lot of actual training which is what StoresOnline said they did but do not. I believe they fraudulently told us we could do it with no experience or training. But it can't be done and I believe we should get our money back.

Does anyone out there know how I could go about doing this? I want to be able to take care of my 12 children and myself and now I have lost the $6,000 that would have been able to get me the training and do what this company told me they would do. Surely someone can stop them from making fraudulent statements and taking someone's only hope of investing in a better life away. I just want what I paid for and I have found another company that can give it to me, but StoresOnline has my money.

I just got out of the navy. Around Feb of 2006, I joined Storesonline with my ex girlfriend. Her credit card was used to purchase their product. I never signed the card for this product. Due to military obligation, I was shipped out. I wrote to them about deployment. I told them to terminate my contract within the three day grace period. I just got my TransUnion credit report and found a 6,000 dollar charge. The initial charge was close to $3,000. The credit card was not even mine. Please help. I have been given no help, resulting in pending hardship.

On 03/18/2010, I signed a contract for their Pro website package & paid $5198 on my Amex cc. The contract stated that the contract could be canceled up to 3 days after the contract sign date or 15 days if the buyer is over age 65. I signed & mailed the cancellation notice on 03/29/2010. I was contacted by Matt of PMI on Monday 04/12/2010. I mentioned that I had sent a letter on cancellation. He mentioned that the account was still active & suggested that I call Stores online customer service. I called on 04/13/2010 and asked about the disposition of the materials. I was told that their return was not necessary & he had my written cancellation notice.

I have 10 e-mails between storesonline & me. They keep changing the ticket (reference) number with each e-mail I send. I get a response from different people each time stating I missed the 3 day cancellation window. They've asked for proof of age & requested I send a copy of my birth certificate & drivers' license. I sent in scanned copies of these documents. They keep changing the reason for not returning my money. They are now claiming that they never received my written cancellation notice. If you would furnish an e-mail address, I could send these 10 e-mails to you

In good faith of purchase or investment of educational training in Web building, coach mentoring, and marketing of website--misrepresentation of services and teaching methods. The teaching sequences were out of order. Before another department or service would call and try (rather insist), I purchased their services/product to complete the link in completing my project. When the tax club called to sell me financial tax services from New York and I live in California! We even had a verbal fight on the phone about why I won't buy their product and that I was "stupid" for not making a smart choice. I have stopped talking to them, and need to find the way to remedy this.

We attended a high-pressure sales pitch meeting that lasted at least 8 hours with a 'free' lunch, and a free iPod shuffle. After we heard how easy it would be to have a store online, and that making drop shipments is the way to go to make incredible amounts of money while we sleep, they wanted money to do it... more than $3000!

After we explained to them that we weren't going to be able to afford it, they 'played with the numbers' in such a way that we believed we could. We got into a financial hole where we couldn't make these payments. And the scam, of course, didn't pan out for us, anyway. So now they've been adding on interest and the grand total is up over $4000 that they they agreed to 'settle' for half of.

The first installment is due by the end of April 2010 and 7 more payments of $249.28 are due monthly after that. As it turned out, I got a call from a woman asking if I'd been the victim of a scam recently. I told her about SOL and she said that she gets complaints about that one all the time and told me to contact Consumer Affairs and the Attorney General to file complaints against these people and that I'll find all kinds of stuff online about it if I go to those websites.

Now by the next time I became a bit of a skeptic, and the instructor found my questions "ignorant" and "foolish".

All I walked away with was the free meal, and a dollar store Mp3 player. I also had the base to use the program which would be $24 a month. I built my site and was ready to go, I had previously been using a site from goDaddy. My site never switched over to Stores Online.

About a month later, a rep from Stores online called me to try and sell me the $3600 system once again, I refused. He became irritated with me because I did not want to listen to his sales vomit. I told him I have had problems launching the site with them; he said that unless I spend the $3600 he would not be able to help me. A few days later, I called and wanted my $48 returned. They refused and promised they would get the "glitch" fixed.

I told him the website is the smallest part of my business which has sales of 2.5 million a year. The only reason I need the website is for my rural customers.

I also told him I may be an idiot when it comes to websites and computers but if he thought I would fall for yet another scam with those people, he was crazy. He called me an **** and hung up. I called to report the incident and the "Manager" had no response but tried to yet again pitch me a sale.

The good thing is, I was only out the $48, they never billed my account once for the $24 a month. But I think that $48 is a small part of their scam because most people won't make a big deal about it, and much of what they promise people is not realistic and they prey on folks trying to make more money.

I have been in business along time. I have a masters degree and what those folks are telling and selling is a bunch of ******. If you are thinking of having an e commerce website, I would advise any of you to use goDaddy or vistaprint; they are easy and less expensive. It is the exact same type of website Stores Onlin is trying to sell you.

Do not waste your time ir money with this company!

They asked me to sign the documents, I said, "Not right now." They said, "Okay," I could leave now. They also said I would get an iPod which they said, since I didn't sign up I could get anything and have a nice day!

I was financed by Universal Finance Co in (apparently) 2007 but I never set up any stores online. I am now in debt to the company for the $6,000 they financed me but I never used. I would like to know if this is binding upon me. I am also told that I can not sell this (whatever it is called) unless I bring the account up to date and I am also told that I cannot set up any stores unless I bring the account up to date. Either way, since I have nothing to pay I am unable to do anything with these six store lines that I purchased. My question is (as already stated) am I legally bound to pay this money?

We went to the "Free Dinner" to listen to a pitch about the Stores Online. I don't remember signing anything. But anyway, I have just cancelled the service, because we have been ripped off for probably over a year with no results. They have been ripping off our checking account for $25.00 a month.

Five different places: In their brochure, they tell you to call in to secure your seats. I drove for about 70 minutes one way expecting to get in to a conference on internet business ventures and a free lunch. I didn't get in, nor did I get a free lunch. I was told that they were filled up and had no more room. I was told that I needed to get there earlier to get a seat, that it is "A first come, first served basis". Nowhere in there brochure does it say anything about a first come, first served basis.

This has to be the biggest scam around here. I'll bet the only ones that were eligible for the computer drawing were the ones that were let into the conference, unless that is a hoax also. I had to pay for the gas in my truck, buy lunch, and drive back home, a total of over two hours roundtrip. Not to mention, it caused me the mental abuse of being denied something that you were expecting. I would never do business with a company that is totally unorganized as this one. To top off the day, I am physically handicapped, so by the time I got home, I was totally drained.

We warn anyone who comes in contact with these people from Utah...Stay away from them!!! Do not give them any money.. They are scammers and liars. Buyer Beware!!!!

I'm glad I didn't buy the product, which is marketing strategies for your websites and tech support with good customer service; I've been reading all the previous complaints by people who got scammed. I think it is a scam operation. The man speaking said he was a former FBI agent. I forget his name. Luckily I only invested $48 and I don't know yet if I can even access the software.

We paid $6,000 for the web sites and I have yet to get it set up. I paid an additional $250 for the programmer to get this set up. I contact stores on line and think this is finally resolved, only to find that no one returns my calls or get my web site set up.

The PMI program was $7,000 for which we were to receive live one-on-one telephone training to develop a web site. We received either 3 or 4 live hr. (not the 1-hour promised) or nothing further in training. (We were able to print and download the balance of the supposedly training sessions.

WHERE IS THE $7,000 WORTH OF TRAINING?

We also signed up with THE TAX CLUB that stores on line recommended. This was another few thousand dollars.

We have gone to several of their seminars with gifts promised and we fought for one year to receive one of the promised gifts. These promises were made buy several different people in different departments and at 3 or 4 of their training sessions.

We did protest and got SOME of the monies paid back

I also bought 800 nos for fax and phone calls for another hugh feeand, even though nothing is operational, we have paid for months of this service. (Why? Because my bookkeeper paid the bill and I was unaware it was paid until recently)

I also spent money on the purchase of a program called Terapeak for around $250 which we did not get to use and it is expiring why? Because we dont have our website setup.

MY BIGGEST complaint is buying 6 (now 7) websites I found I only need 1 site

I have been in touch with the President and thought everything was straightened out, but to date I still do not have a web site.

I am now attempting to build a web site of my own, but it has been 2 months, and it is slow movingthat is why I paid extra for a programmer.

OVER $20,000 spent and nothing with tons of inventory stored in 3 bedrooms and a loft that is getting to be outdated. Nice huh!

We have endured many lies from people working for this company, ie: we both swear that the phone number they gave us to call them was too-free but it's not free. You can imagine the shock when, after having may long conversations with them to get the site up and running, we get a phone bill of over $300.00. They have "accidentally" charged our account twice for the same thing making us overdrawn. We did get them to pay for the overdraft fees but it wasn't easy.

I really hope that someone can help us and all the others to recover some of our money and shut this business down!

My wife and I, both in our late fifties and early sixties attended a few invitation-only StoresOnline.Inc. Business Opportunity Seminars between the end of April and the beginning of May 2008 to learn about starting up a online internet business.

We are older folks living on a modest income, and feel that we have been unfairly victimized by greedy, highly unscrupulous scammers who make it a practice to prey on the weak and most vulnerable members of society.

We felt pressured into signing a purchase agreement without being afforded a adequate opportunity to review it thoroughly, and were unable to read the contract's full disclosure information details hidden in the fine print. We were asked to quickly sign the paperwork before us and return to the auditorium where the business opportunity presentation was still underway.

We were told we were being hurried because the contract agent didn't want us to miss out on any of the valuable insider information that was only given during the live seminar. That
should have been a warning sign to us to bail out, then and there.

The sales pressure and tactics they used were subtle, intense, deftly applied, and unfortunately, effective. StoresOnline has grossly failed to deliver on any of their products and services, either promised or implied in their live sales seminars we attended, or written literature they provided.

The only subsequent communications we have had with StoresOnline, have been our failed attempts to cancel the contract and recover the money that we have lost to them. Communications that were directed to us from StoresOnline, their affiliated companies, financial departments, and service consultant associates have been efforts akin to strong-arm tactics to extort payments from us, or attempts to sell us even more useless marketing products and services that they say will practically guarantee our success in setting up, starting, advertising, and operating multiple online internet websites and online stores.

We feel that StoresOnline operates a fraudulent, over-priced, predatory business, that blatantly employs a host of dishonest, misleading and very deceptive practices. In our subsequent internet research, we have discovered that they have been banned from doing any business in their home state of Utah, and in several other states, and even some foreign countries.

We are unable to participate in that class action suit settlement due to time window restrictions, but feel that there are probly other actions pending in other jurisdictions.

We want our hard earned dollars back(the amount we invested was a bit over $7,000). We want them put out of business now, and not be allowed to hide behind loopholes in the legal system.

i purchased website when they came to maui hawaii for a seminar. i cancelled agreement by fax within 3 days allotted and never received refund for the store. have never had a response back and have tried to get refund thru website but they say i never had one to begin with. i have all receipts and info from them still

In June 2007 I unfortunatly was at a seminar for Storesonline they made it sound so good and easy. I bought a pkg after 30 days of trying and not able to do anything with the websites because I could not get any answers I informed them I wanted to cancel my agreement with them as I was told I could. They shut down the websites I thought it was all over now I am getting letters from a debt collector in Nevada stating that they now had the accpount that was in default.

I was scammed into a StoresOnline package in 06 and the nightmare has continued ever since.They don't tell the truth and all you do is give them your hard earned money, and they give you nothing in return.We have been hoping there would be a class action suit for a few years.

I purchased my 6 websites on 01/31/2008, Athens, GA. I now have the strength and means to fight this untrustworthy company with bad product, and am doing so. I have officially requested a full refund, both verbally and in a written letter. My complaint is backed by online chat transcripts and emails.

The workshop was not a 'training session'. At no time did any of the attendees touch a computer or the like, to explore the software/product being sold. Given the complexity of the software, it is within a consumer's right to be allowed reasonable time to inspect the product. It is within my right to inspect the product before I accept it. To inspect a program, you have to be able to put it on a computer and run it. I have a right to a product that works the way the seller (publisher or retailer) said it would. If the product doesn't conform to the contract, I can refuse to accept it.

The customer service that I used when running the product has a success rate of 50%. Half the time, they did not know what they were doing and wasted my valuable time. I have given the Stores Online product ample time and have found that after this time, my commitment, resources, and energy are being wasted on an untrustworthy company and an unsatisfactory product. I then sent the letter to the Stores Online, Inc. physical address and CCD (charge-coupled device) it to the attorney general in CA (because I recently moved to CA and didn't know which state would handle it), UT, and GA, state senators in CA, UT, and GA, and the BBB of Utah. I also included supporting documents with the letter requesting a refund and why.

I did receive a response from Stores Online, but it is a pressured attempt to get me to sign a quick fix to the initial and larger problem (They offered free programming for 1 year and hosting for 3 months). The issue is, the company is not trustworthy, the product is faulty, their business practices are deceptive, and I am completely unsatisfied with the product after making reasonable attempts to work with the software. Normally, this would work with any company that respects its product and customer.

Not only this, but there have been legal documents released from the Director of Consumer Relations, Mari **, that have had errors that I had to correct them on. Dates and details that were overlooked and I, the customer, had to correct and catch them on it!

Update: They are now offering half a refund but I would only have access to one of my websites, if I only keep 1 out of 6 websites then I should receive 5/6 of a refund. They are also making me decide by July 7th, so, for as slow as they move, I'm being forced to decide in one week. The point is, that the product is faulty, so I still think a full refund is warranted. Not only have I not been able to get the initial purchase price of $5,998.00 back, but I have time, energy, resources invested in this from the beginning.

I attended one of their workshops in my city on Nov. 18, 2008. All guests were told that they would receive an Apple iPod as a gift. During the lunch period, we were asked to sign up for the 2nd half to be held in Indianapolis. So I paid the $50 fee. After the meeting was over, we found out they have no Apple iPod. They started passing out generic ones. Some people took them, while others refused and left very upset. When I complained, we were told if we paid the $9.95 shipping cost per iPod, we would receive the Apple iPod in the mail. We were given the address to mail it to. That same day I mailed in the required fee of $19.90 for myself and my guest. About 2 weeks later, I attended the 2nd half. At that time I signed up for the complete Internet service for $3600. I paid a deposit by postdated check. This was to be deposited in 2 weeks. So when I got home, I thought about how they pressed people so hard. So I then started reading about them. That was when I decided to call with a few questions. They were so hard to reach that when I did get them, I canceled. This was less than 2 weeks after the workshop. They had also cashed the check for my deposit. Yet I have never signed in or used their website. As for as the Apple iPods, I have been told every lie possible why I have yet to receive them. I was given 2 telephone numbers to call about the iPods. They turned out to be for companies with no connection to them. I have tried calling their numbers and still can't get anything resolved.

What I decided to do is listen to whaat they had to say on what would help better market my site and do it my self. I even asked SOL to send my their site users manual. I spend several months reading various sites on web stores, marketing etc (all that stuff they try to SELL you) I think I did pretty good putting PepperEyes together. I just wish some of the disabled options were available in the express package, because doing them one by one is tedious.

But you have to be smart folks and hav a budget. I did not put ONE Dime of the venture on a credit card, it all been cash and within a budget that I could afford to write off on my taxes. right now I'm averaging 1 sale a month. which is nothing like the promise, but then again I have lots of competition for my on-line product so I'm trying to think of other things. Perhaps I thinking wrong, but I may try this another year.

Now I do have issues with the customer service lack of follow up or sometime ability to speak and understand ENGLISH. But I have that same issue with Gateway and Dell sometimes. But their big speel was their fantasic customer service. Today I got a call from Consumer Retrivial Services who for the fee of $149 will get me my money back. I've spent over $700 on this and have not made a dime, yet. The only plus is I get to write this off on my taxes with all the complaints and class actios suits. how long will they be in business.

After attending a seminar for SOL, I purchased the Pro package, supposedly all I needed to make as many websites as I wanted. Everything I needed to make a success - supposedly. Supposedly your first website could be made & published by the SOL team. After starting the work myself, I decided to have them do the first one since there was a huge learning curve on their software. That never happened; I called, then never heard another word. So I kept trudging along on my own.

Every so often, I got sales calls from "partner" companies, selling some service or feature that was supposed to be included in my Pro package. The last "offer" I received was to improve my search engine ranking; something that the seminar spent a major portion of time convincing us how easy it was to do ourselves. When I began talking with the sales rep, he told me that I'd be smart to buy the service now, since most SOL customers have websites live for a year or more with NO SALES.

That was the point I decided that they were fraudulent in their claims, misleading, and I wanted out. So after speaking with the Oregon State's Attorney General's office to find that they have a file on SOL from other complaints, I sent a certified letter to them stating my intention to terminate our contract. I informed them that I would not make any effort to recoup the losses I'd suffered to that point, but that I wanted the contract terminated, and the balance negated.

I spoke with a gentleman at their office regarding this, and he told me that they would discuss it at their weekly meeting-apparently they make decisions on cases like this, and have so many that every week they go over the complaints. He called me back and told me that my proposal seemed fair and reasonable, and that their legal department would write up the termination agreement.

Of course, I never heard from them again. Then, about 3 weeks ago, I get an email stating that they are reactivating the account. When I told them that the account was terminated, of course they wanted to see a copy of the termination agreement. How convenient that they never sent it to me. The checking account they were taking money out of was closed, and as far as I'm concerned, we're done.

we bought into this company expecting to be able to make ourselves money. this company was not what they said they were and it was a very bad investment. we tried to get our money back but we had no luck. all they wanted to do was charge us more money for another service.

i had purchased from sol in june. i didn't like the product so i called and told them i wanted to cancel. they told me it was to late. so i spoke with silvia i don't know her last name she is the seo of the company. she told me that she will cancel my account out so that it would not go on my credit report. now, i have collections agency calling for almost 6,000 dollars. i want this off my credit. please help

I am tried to resolve this problem with Stores Online through the BBB. I have been trying to get my money back for several years. I would have asked for my money back within the 30 days, but it takes 90 days to even get the thing off the ground. The elusive promise and frustration that follow are incredible. Stores Online holds to the view that they have done nothing wrong. I bought 6 storefronts in the hopes of climbing out of debt and not living paycheck to paycheck. I could ill afford the expense but I was led to believe that if I worked hard, it would pay off. It didn't.

Three months later, my website still was not together, and I recieved a call from PMI, an affiliate of Stores Online promising that I would make a killing if I purchased their program, guaranteed to have my website up and running within a month. I payed, on my credit card again, another approximately $7,000.00. In return I recieved 10-30 minute sessions. That ended and I barely got a storefront up. It was and has never made money. I ended trying to get another storefront up to make money, Zilch! BBB tried to help recover some of the money lost to no avail. I was offered arbitration, which I declined. Stores Online offered my $3,000.00 which is about half of what I paid. PMI refused any refund at all. In Ventura, from what I understand, there was a class action suit that is being formed. I have contacted the Assistant District Attorney. I have filled out his forms.

I no longer use the storefronts at all. They are not user friendly, hard to navigate, hard to alter, and are very limited. I was given some other things with my storefronts, ie., links4trade, E-bay, etc., none of which I have ever used. I hope that the Stores Online gets nailed and banned from being able to misguide individuals in the future, but I expect not. I am still paying off the credit card debt, struggling to do so. I had almost gotten myself out of debt, only to plunge headlong again. I normally would have checked on line regarding any legal actions that a company might have against it. I was not able to do so, as you have to ACT now! I should have been more reluctant, my friend who came with me, declined. I should have joined her. I would not be embroiled in this present predicament. Unfortunately, my story is like everyone else that has written, nothing new, I have been in this for four years. What a drag!

I have had to work two, sometimes three jobs to keep up with the financial burden of paying off a credit card that went up approximately $14,000.00 with no money coming in to offset that within a six months time. The interest I have paid could have bought a car, not to mention that I am still struggling to pay off the credit card which is also not tax deductible. I have been under alot stress trying to keep up, I take natural anxiety medication now, but I was on anti-depressants, on and off, for about 3 years.

My Mother and I have wanted to open an internet pet supply company for years. When Stores Online can to town ( 7/17/07), it seemed too good to be true. We were very clear on our financial situation. I am disabled and my Mother is retired, both on fixed incomes. The presentator, E. Martineau, stated to the entire group that Stores Online would help it's customers to find the financing need to get the websites up and running. They said that the websites would be ours, not owned by anyone else. They were very convincing. We bought 6 sites. We really only wanted one, but you had to buy either 3 or 6. We decided on 3. The personal trainer kept pushing us to buy the 6 as he said that it would be more expensive to add more later. We didn't know what we would do with 6, but he finally pushed us into buying.

We have learned some things since this happened. I worked hard on the sites, putting in 6-8 hours of downloading pictures, adding text, finding ways to show available colors, finding suppliers. I really have one of the sites that could be launched today. When we were ready with the one site, we were told to contact our personal mentor. When we contacted him, we found out that he doesn't even work for Stores Online, he works for another company as contract labor. We told him that we had been promised help finding finances to launch our site. He laughed. He suggested borrowing the money from family members. He also suggested that we ask our friends for money. This was not the kind of Help we had been promised. Also, we were never told that if the sites did not launch in 1 year, we would be locked out of them. And, we are. We are still paying on websites that we cannot access.

Also, we have received conflicting information between the seminar and the Mentor service. We were told that Stores Online has great customer service. And, for a while, it was helpful. As long as the help was done by chat. To chat, you have to logon to your site. We can't logon to our site and so we can no longer get help. There is no toll-free number, so if I do call, it's a long distance call and I have to pay to stay on hold. We were never told that if we changed our minds, we had 3 days to get our money back. We were never told in the seminar that the purpose of the seminar was to sell software and related products. If we had, we would have been out of there faster than lightning. We were told that anyone could make a website. You didn't need any computer skills other than availability to logon to the internet. That definately wasn't the case. I have some computer skills and I knew more about websites than some of the folks on the help-chat.

Stores Online has been offering refunds to folks in Australia who bought their products. The states of Texas, Washington, California, Illinois, Indiana, Utah, Connecticut, Wisconsin, Oregon, North Carolina, and Florida have all filed suits against Stores Online for their business practices. Now, my Mother and I are having trouble paying our bills and Stores Online continues to take their monthly fee for a service we are being denied use of. Stay away from these people. I was motivated and work diligently on the sites and all I have is more debt to show for it. This company is truly a scam, in my opinion and experience.

We are having a hard time staying current in our bills. We have unpaid medical bills, are late on a house payment and generally just unable to pay anything on time. Some months, due to the automatic withdrawals, other checks have been returned, costing us more money. This has caused a great deal of sleepless nights and stress that neither of us need.

Last june we went to their workshops (3 in all)and we thought that this will be a good way to make in income, since we both are over 60 and are living on my husbands social security which is very limited. We spent 6500$ plus, we had to finance with storesonline, which they so gracefully offered. They claim that getting this ebusiness up and going is an easy task and they will provide guidance all the way. We had to sign a contract to pay monthly which comes out of the acct automatically.

Then the problems began, I could not set the website up by myself and had their designer do it, so far no extra charges. When the designer was finished, without letting my double check for additional revisions, the site was published. I checked, it needed revisions, as in there were no prices for the products we are selling, I then contacted storesonline chat and told them no to publish. I was told that is ok and let them know when I will be ready. I took their word for that, another mistake. I finally was ready to publish on 1/4/09 and was told that the site had been published since 11/15/08 and that I have to pay another 29.95 monthly hosting fee.

I am very upset with their business practice on that also, because I have to pay for service not received. The next payment should be due 2/4/09 and I have contacted them over and over again, basically being told the same story. I am not getting the hosting fee adjusted nor refunded. The program itself is not worth the 6500$ plus interest we have to pay (till 2007) I was reading the contract and did see that there is no refund, not even within a few days after purchasing. So we are stuck with the payments. Thus far, the site has not made us a bit of money and we now have to deal with the hosting fee being taking out of our account on the wrong dates. I have found another host and will change but have to wait till storesonlines date 2/15 or else I will be out their hosting fee. I am so upset and really don't know what I can do to remedy this.

We have to live on 350$ a month until this is paid off. because we just have not received any income from this program/web site builder what so ever.

Company does seminars around the country. They offer a free website, and state that and I can have this site hosted anywhere on the web in their Software License Agreement. However, when you go to access the software to build the site, they demand $24.95/mo. to pay them for hosting. So, they tell you that you own the site, but you cannot access it.

They charge for their workshops, which I paid. Their free website is useless if it cannot be accessed. Their hosting fees are at least 2X to 4X what is available elsewhere. Their forced use of their hosting is contrary to their own written agreement and is a restraint of free trade.

I attended a seminar by Stores Online and thought this was a great opportunity to make some extra money without spending time away from my kids and husband (as I already work full-time). At this seminar, the people from Stores Online made it seem so easy to set up a website and be making money in no time! My father was with me and he was under the impression that I would get a great deal of help to set up the website. I purchase 6 websites for over $5,000. When I attempted to set up my website, it was not as easy as they said that it would be. I used their technical support, but that wasn't much help as I really didn't know what I was doing. They make it seem like you can do it in a few hours. I spent six hours that day and still did not have a website or anything remotely close to it!

I was then called about 3 months after the seminar about the success team to help me set-up, market and advertise my website...but they wanted to know how much debt I already had, because they could help me pay off that debt within six months. I did not do it as I had already spent the money for the 6 websites. Nothing happened with my websites as I am unable to set them up myself.

I was again contacted yesterday (1/13/09). A salesman from the success team Bob, was telling me how the success team could help to set up the website and have it making a profit in no time. I was hesitant but listened. Bob made it sound like I was chosen to be helped and since I have had my websites for over a year and they haven't made money.. he was going to connect me to the next step with J. Powell who would get me signed up. J. Powell talked about how the success team would help me set up the site and it would be making money in about 1-3 months. Mr. Powell told us that the website prepare for disaster was a stores online website and that the success team helped the owners of that website become very rich!

My husband and I listened and we told Mr. Powell that we need to discuss it further. We told each other that we needed to sleep on it and we would make the decision the next day. Today is that day and we searched on-line and found all the people scammed by Stores Online, just as I have been. I have a newborn child and a 4 year old. We have credit card debt because of this and no way to get that money back.

Have a large sum of money on a credit card that is getting harder to pay! I have 6 websites that are useless as you cannot have someone else help you set them up... only Stores Online and for that you have to pay at a minimum $5,000 up to 17,000 or more! The prey on people who want to start a business and they make it seem so easy to do so! I hope this helps someone else. I hope that if anyone reads this they will stay away from the high pressure sales people and save their money!

I October 2008. My brother and I attended two seminars given by StoresOnline. We ended up investing $6,000.00 dollars. We did the worksheet after, we read the Getting Started Packet. We faxed it to StoresOnline as instructed. A StoresOnline representative called to schedule an appointment to orient us. But, PMI, who are affiliated with StoresOnline.They are the ones that try to get as much money as they can from you. Because before an orientation session, they always interrupt. Mr. Petersen was the first. He said that he could make us a success story.He mentioned the silk screen man. That was shown in the seminars, who made millions with the help of the PMI Success Team.

But we had to invest $14,000.00 dollars. He and several other PMI Success Team representatives tried very, very,very hard to convince us. These guys are relentless. We did not invest. We contacted StoresOnline for the orientation, after weeks of waiting. A session was scheduled for the next day.It never happened because I received a call from Mr.Brandon Clark.He stated,that he was a PMI representative. He said, since $14,000.00 dollars was probably too much to invest. He would try to reduce it. And he did to $8,675.00 dollars. It took him a long time to convince me. I knew it was wrong and I did not want to invest more money. I told him no several times, that it was still too much money and I did not even have a website. But he told me that the money was for marketing and advertising. He promised me, that I would not have to invest any more to StoresOnline and PMI.

The next day, my brother received a call from Joe, a Success Team member. He was from tax department. He told him about setting up the business as an S corporation, tax advantages and help with web design and getting a logo later on,etc. But Joe said, that the Success Team needed another $3,890.00 dollars from us to continue. The promise of Mr. Clark was broken. At this point, all we want is our money back because we do not have a website and we never got the support from StoresOnline as we were told. I do not trust StoresOnline or PMI. People need to know that StoresOnline and PMI are uncompassionate and greedy. Someone should start an investigation because many people are losing money that they could use for other things. They should not have the right to take money from hard working people.

I had to increase my credit card limit,which I did not want to do. Since I recently paid off $27,000.00 dollars of credit card debt. I had to go into my money market account. I wrote a check for the $8,675.00 dollars. I feel used and violated. My brother has a family to support. He wrote a check for the $6,000.00 dollars. He needs a car. He thought with a business with the help of StoresOnline he would be able to buy a car. He is trying to make ends meet.

well i have typed out so many reports i will keep it short. went to these seminars with the ex was after 2 days was convinced they were ethical and were providing a 100 percent service for putting up a web based buisness with the 6000 program. was a complete lie and denied a refund in the beging and recently. in the beging i wanted out and was told i was out of the [three]day out clause and it was in the hands of the finance company. i was convinced by stores to give them a chance to prove there promises. i did all possible to make it work without any proffessional assistance from stores for they do not offer any. i decided to end this association and to do any and all i could to get this companies ethics in or take them down and to retreive my investment.

to date over 1500 in paid expense to stores and another 2000 in out of pocket expense not counting the loss of trust and hassle. in addition the credit reports stores has promised to effect negatively. i have also tried to file a report on ripoff report and received an email from ripoff that stores is a reputable company and to date will not respond to any emails

On January 15, 2008, I attended a seminar sponsored by StoresOnline, Inc, in which they showed how easy it was to have your own web site and business by affiliating with them. They even showed an example of a housewife, who did not know anything about computers, but with their help, she created a website faster than her nephew (a systems engineer)Therefore, I decided to associate with them and bought the domain at $ 2,850.00. I could not attend the bootcamp, so they send me a DVD with the instructions of "How to do it" about a month later. I did not receive any phone calls during that period, not even welcoming to the company. But, then I began to receive persistent calls from others companies associated with them, as The TAX CLUB which urged me to have my own LLC and PMI which told me that they were the experts and they were going to help me to have my web site ready.

I claimed to BBB and I received a refund from PMI and a partial refund from THE TAX CLUB, but from StoresOnline, INC I did not received anything. I do not have my website and I do not have my money, either.

I went to the seminar the offered at the Days Inn of New Bedford Mass.Back in april. The day i left the seminar i came home and put the disk in my computer to try it out see if i could navigate throught the site and when i put in the license munber in the computer it told me i was not authorizes to do so. hey i just signed a contract for 3000.00 and i am not authorized to do so.well i called numerous times to let them no and got absolutely nowhere.

to this day i have not tried anymore and i am still responsible to pay. they have sent colection agencies after me and everything.when i relaized i could not get online i stopped payment on my check I had wrote for the program. they had tried numerous times to deposit the check overdrawing my checking acount alot of money i have been on a limited income due to a disability and getting check from government as my only income and the bank has kept them because of act being overdrawn.

well where do i begin i have become emotionally depressed and stressed causing more toll on my body. i have been overdrawn in my checking acount but hundreds of dollars they have kept my disability check for months i have almost lost my home 4 times.

We went to a Stores Online seminar in December of 2006. We were heavily pressured to purchase and spent a little over $5,000 for this service. I have a 350.00 left to pay. We don't have alot computer or internet experience, but we were assured that we could use this service with no problem. We tried to set it up ourselves and were not able to log in and setup our site. We were never able to get in. We contacted customer service several times and they were no help at all. Unfortunately, we never completed our site. Almost two years has passed and we still can not get our site ready.

Because our site was not up and running with the specified time frame, we have to pay 10.00 a month (or a 100.00 a year) to keep the service going, which we were never able to set up anyways. I am very dissatisfied and I would like to take Stores Online to small claims court to get my money back, since I do not feel that I have received the quality service and support they guaranteed I would get at the seminar.

I was invited to a seminar hosted by Stores Online at Mobile,Al at Holiday Inn Downtown on Nov.20,2007,with a workshop following on Dec.3,2007. I was involved in a terrible car accident in March 2007, physically disabling me from my work for almost 4 months. So I decided to take my fiance with me for a chance to earn money by internet sales.We sat in a 6 hour seminar with a high pressure sales team telling us how much money can be generated through online sales. These guys were good enough to leave there with well over $100,000 in less than a days work. Not bad!For them.

Leaving all these hard-working people like myself, trying to make another source of income for our family struggling a year later with nothing to show for our investments but a 284.47 note to pay and 6 websites still waiting to see the internet. I have received several calls over the last year wanting me to spend more money to help get things going. They wanted to know how much money I had in the bank, how many cards I had and how much credit was on them. We couldn't get further assistance with getting things started without spending several thousand dollars more. When I wouldn't give in, they would just say, Hope we can help you later.

I just received another call Friday Nov.14,2008 from Kyle from PMI wanting to sit down for yet another 10-15 minute interview to help me. I was unable to make that appointment and he left a message to call him to reschedule. I would like to see if there is a class action suit being filed against these scam artists.I saw where the Atty.General of Florida was getting involved. Please help.

Loss of time and money with nothing in return. Getting foreclosure letters from my mortgage company. Liens on my property. Selling inventory below cost to get something back from it.Very stressed out!!

My wife and I attended a high pressure sales seminar and purchased 6 website licenses. We were led to believe that anyone could set up a website and in a short period of time people would be purchasing products or services from our website. We spent a large amount of money, invested a great deal of time and effort only to have NO SALES and minimum visitors.We were encouraged (and StoresOnline promoted) a coaching company that we signed up for. We were told that you needed this help to be successful. Electronic Marketing Systems is NO LONGER in business and no chance for a refund or settlement.

Our one site has been on the web for 2 years with NO SALES. The other 5 sites never made it to the web. StoresOnline did not provide what we paid for. We request a full refund for the false promises

I puchased websites from Stores Online Inc, in May of 2007. I too have never received what they promised and continued to pay on the contract for over a year until I was unable to do any thing at all with the sites because they did not function. Is there a class action suit in South Carolina with Stores Online? I purchaed the sites in North Carolina but I reside and paid each month in SC. Thank you.

Universal Account Servicing - Stores Online's finance company, has harrassed me endlessly on the phone and is negatively reporting on my credit. I have lost @2501.00 and I don't have anything to show for it.

I went to a siminar and bought an 'easy-to-use' web site to make an income and was scheduled for further 'training' at this training I found out it cost $ 6000 for the complete package that would be all we would ever need. So we bought it and a few weeks later (after we realized this was much more complicated than we had beed originally told) we agreed to pay about another $6000 for training and promotion of our website. We also got duped by their friends called tax club of NY. We have sunk about $16000 into this and every call they ask for more. We don't know where to turn.

I attended their seminar where they promised that, even though I did not have a business, nor an idea for one, there was no need to worry about that since they would provide me with dropshipping businesses that would create passive income. During the first part of the seminar, they spoke about the success of several businesses, and how easily the owners were able to launch their businesses and earn lots of money within a short space of time. They also made it seem so easy to create several very successful businesses at the same time by describing how one business could lead into another.

Basically, I was led to believe that one or two websites would not be enough because of the endless possibilities online stores could create, especially by using dropshipping. They then launched into the high-pressure sales pitch, by letting us know that the price was available only on that day and would be much higher later. I purchased six websites for $6,000. When I got home and contacted the dropshipping companies that Stores Online recommended, I learned that some of them were merely third parties for whose services I had to pay in order to get leads to dropshippers.

A few weeks later, I started receiving phone calls from a tax company who, again, applied pressure by telling me I had a deadline by which to incorporate my business, or I would not be able to gain any tax benefit from the websites that I bought. I also received numerous phone calls from various people associated with Stores Online, offering to assist me to launch my business for an additional $10,000 - $15,000. Even though I declined their offer many times, and it is now one year since I purchased the websites, they still continue to call me.

The economic damage is that I am still paying off my credit card for the websites that I purchased even though I have not been able to launch any businesses nor generate any income from them.

I purchased StoresOnline Pro and do not yet have a complaint about the website. However, what is of concern to me is high pressure phone calls from representatives who want me to invest an additional 11-20 thousand dollars for special mentorship and training and suggesting that an owner will have trouble being successful if they don't buy the mentoring program. This is a different story than what was promoted in their workshop which promised the kit has everything I need to be successful in an internet business.

Concern about the integrity of my investment and potential fraud in the claims made for the product purchased.

I went to their seminar yesterday. I was excited about their concept of Drop Shipping and having a passive income stream. They told us that the Seminar Offer was good ONLY yesterday. We could purchase one website for about $3400, or we could get unlimited sites for $6000. After yesterday's deal the price would go up to $3600 per website, per YEAR! It was a high-pressure sales tactic.

Also, our coach told us that no other companies did what StoresOnline does. After doing some research, I found that is not true. This site offers essentiall the same thing: dropship-business.

Fortunately, my Mom and I were not financially able to invest $6000 and we walked away.

We were sold websites that someone with general computer skills could set up and work.We ave found that not to be the case. We would not have purchaed these sites if we had known the amunt of time with customer service we would be spending to do almost anything with them.

WE paid several thousand dollars for websites that take more computer knowledge than we have to set up, we also took their marketing training for several more thousand dollars that is not doing us any good because of the difficulties related to setting up the sites. We are about 20,000 in debt because of this company, not counting the referral to THE TAX CLUB that took us for another $10,000

I have read many of the complaints and totally disagree with them. I purchased 6 websites and I have just published my first. Storesonline was extremely helpful. I did not have enough expertise to do my own programming, so for a very nominal fee, they worked with me to design the website the way I wanted it. I am very pleased with the results. The customer service is probably the best I have ever experienced. The personnel are very friendly and helpful. There is literally no wait to get help.

I also disagree with the claim that people were arm twisted into signing up. At our seminar, there was absolutely no pressure. It was unnecessary, as many people like me were interested in their product. At the first seminarm, 10 days earlier, we were informed that they would be offering the licenses for sale and were even told the price. We had plenty of time to shop around.

I am sure that Stores Online simply wants me to activate my license number so that I can be charged an additional $39.95 a month service fee on top of the monthly payment I am already paying to a finance company, set up by them of course. I am paying a very high interest for something that is a total waiste of money. I am getting no where with them and am going into deep debt. Please help. You may also email me at work sharon@finestkind.com as I am there 9am to 5pm Monday through Friday. Thank you.

I reported StoresOnline to the BBB.org in Utah on 3/4/08 and the Matter is still Unresolved because StoresOnline would rather I do Business with their Company than give me a Refund of $719.85 I Refuse to do Business with them because they have Not been honest from the first Seminar 12/16/06.

I invested 2,700.00 StoresOnline,it was a Costly Mistake. The Company Never gave all the details while holding an all day Seminar in Miami,FL including being licensed by the State. Is there a law against not revealing all the details in an Business offer/ Opportunity?

After attending StoresOnline seminar on Wednesday September 27, 2007, I signed for the program and tried to cancel. I was unaware of the I had midnight October 2, 2007 deadline for cancellation. I spoke to a StoresOnline representative about cancellation. He did not tell me about sending the cancellation slip back on the back of the receipt. I cancelled after three days. Stores Online said I went past this period and there is a no-refund no return policy.

I spoke to a representative after my credit card company called and said that they would refund me after I returned their kit. I did this only for the kit to be sent back to me. I want a full reverse charge of $5698. This company is breaking the law under Massachusetts Chapter 93.

I purchased a Complete Store Building Packet for $4,998 with promise to assist creating and building two websites, and getting them on the internet. I received the packet but no assistance whatsoever or response from queries. Now I am demanding refund with return of packet but no response.

I demand $4,998.00 returned immediately for my business is smal,l and this is a huge financial burden! Would have been money well spent if promises of company had been kept!

Storesonline Inc.'s seminar was wrongfully enticing consumers into purchasing expensive 3-6 websites licenses at one time, and fixing additional hosting price for those website publishing. The company promised to help consumers launch Web-based businesses by using StoresOnline Pro that supposedly would facilitate business creation and profit-making. However, many consumers who had limited experience in the high-tech field even if they realize that there are more options of hosting services in the market, which have reasonable and current marketing price, they still have to stick with fixed higher hosting cost by Storesonline if they need website published. When consumer claims to Storesonline to modify hosting price to match to the current market price or have less expensive price options for their existing customer, they answered you that the hosting price has been fixed for those people who bought 3-6 website licenses in the seminar whenever you want all those website to be published.

If we want to publish 3-6 websites already bought from Storesonline, we have to pay them higher hosting cost continously compared with current market since there is no other option for those expensive 3-6 website to be published, especially for those people who have limited experience in the high-tech field.

storesonline.com and CMI, Purchase date:10/20/2007. License # for 6 web sites and I was told by Rob Peterson on the phone on 01/31/2008 that they are only striped web sites which I've never heard of before and they haven't done anything to set up my site and now storesonline wants another $5600.00 to help me do it and I chose a business of sex toys and they say I can't do that on storesonline and I was counting on having this site for my business before my son Jack and I went to their first explanation conference at Crown Plaza Hotel on 10/04/2007 at 2886 South Circle Drive, Colorado Springs, CO and set up a workshop date of 10/20/2007 for $20.00 fee at Doubletree Hotel,1775 E. Cheyenne Blvd., Colorado Springs, CO and this date is when I signed up after a lot of arm twisting for $5698.00 on my Amex credit card and also they are adding a monthly charge of $29.95 to my Amex card since Dec. 2007 and one in Jan. 2008 and supposed to be another in Feb. but I disputed these charges with Amex because I understood it was to be after my business started and of course that hasn't happened and why would I pay this amount monthly when I don't need a papal account until I do have a business and I don't have a business and then after all this and being arm twisted on the phone to pay another $5600.00 and no guarantees of anything and I requested my money back in a letter to them on 01/16/2008 as well as on the phone on 01/31/2008 and I have seen many bad complaints on them at the Consumer Affairs WEB pages and after all this I couldn't make the payments on any of my credit cards as well as other obligations because interest is so high and I am on a SS Disability income and 68 years old and they told us at the workshop that they have people that are over 80 years old doing this stuff well I don't believe it.

I had to refinance my home on Dec. 29th., 2007 to pay the credits cards I put this $5698.00 on and being on SS Disability I couldn't pay the minimum on any of my cards and have enough to live on and my home is 50 degrees except for one room my bedroom because I can't afford the propane and electric bill each month and I am a 68 year old gentleman that these internet jerks prey upon and looks to me they aren't happy until they get every penny I have and this has been a real hardship for me and I have requested a refund of the whole amount that I payed them.

My son and I went to a conference at the Crown Plaza Colorado Springs Hotel, 2886 South Circle Drive, Colorado Springs, CO and it lasted for about 6 hours and they twist ed my arm until I agreed and I put $5698 on my Amex card and this was in Oct. 20, 2007 and I got a certificate of License # 2245727 approved by a Brandon Lewis all this the same day 10/20/2007 and I got a couple of CD's and paperwork with License #2245727.

The next thing they did was start calling me several times and sometimes twice per day starting on 12/17/2007 at 12:07 PM and 3:07 PM then on 12/18/2007 at 8:05 AM and 5:44 PM and then on 12/19/2007 at 2:01 PM and then on 12/20/2007 at 9:20 AM and on 01/03/2008 at 11:48 AM and some of the later calls I didn't answer and a message was left on my answering machine to call Cory and all these calls were called form 801-437-6871. The reason I quit answering this number was because he was trying to twist my arm for $5600 more money on my Amex card or another one and I couldn't pay my card the $5700 they put on it on 10/20/2007 and refinanced my house just last week to get enough money to live on and now my house payment went up $230 per month.

I want nothing more than a refund for the site licenses that Stores Online have sold me. I purchased my licenses back in Oct. 2005 and have just now shut down my only site that I opened after a full year of having it live on the web. I actually lost money, not counting all of the time that I had invested in trying to operate a SOL web store. It was extremely frustrating and very upsetting.

I have asked for a refund many times and just get a run around with asking for written materials, which I sent and then telling me they would forward it to their legal department. From there, their communications with me would end. I would call again and get the same line asking for all the same things. On November 9, 2007 I finally got a manager to tell me that they refused to give me a refund. I then asked them to send that to me in writing verifying that they would not issue a refund and they refused. Their customer service is at best terrible.

SOL was a very High pressure sales team whom doesn't believe that many of their customers can actually succeed at operating the websites. Which explains why they spend so much of their energy on high pressure sales tactics. They also failed to let us know at the initial seminar that they have a 3 day cancellation policy. It takes longer than 3 days to sort through and read all the propaganda they send you home with.

They talked me into purchasing 6 site licenses for approx. $6,000.00. They also have called me at home at least 2-3 times a month trying to pressure me into a very expensive extra training class to help my failing website along with many other extra services that they offer.

I had a lot of issues with their site but here's some of the big ones:

1. Mass emailing feature sent 5 identical emails to my customers containing advertisments which annoyed them causing many request removal from my mailing list.

2. Their Support people had very little knowledge for anyone who knows the basics of setting up their sites. They were trained well enough to help people new to web design and marketing. Many times they would tell me they were doing research on my issue and would get back with me and never did.

3. SOL said that they are verisign secured and it was appropriate to use the verisign seal on our website and link it to their Verisign Certificate page. This is not true as I was contacted by Verisign and told to remove the Seal from my website. They said that you must have a seperate Certificate for every domain name.

I lost $6000 dollars on the initial purchase of the websites. I lost over a year of my time I invested on trying to figure out all the internal issues with my site as their tech team could not help me. I have $4000 in unsold merchandise left. My family has suffered both financially from these guaranteed to make money instantly sites that went under and also from the lack of time I have been unable to spend with them due to Stores Online's inability to give tech support.

I attended a Stores On Line seminar where I was pressured into buying more than I wanted and has not lived up to what was represented. I have published 2 of the web sites I purchased, and they have done nothing but cost me $49.90 monthly hosting fees and $10 monthly merchant account fees. I have also had a monthly payment of $303.47 and paid #2427.52 thus far, besides set-up fees and other sundry fees. I called Stores On Line for help as I am now disabled and out of work, but they would not even return half the websites' costs; they would not help at all.

I attended their 1st seminar 01-24-2007 and their 2nd seminar 02-07-2007. Their presentation made it seem easy to build a website and presented merchants with success stories of making easy money once they got their sites up and live. They promised help when building your website, yet at least twice some of our products simply disappeared and had to be put back on again. Also, it was not mentioned that there would be additional training that would be needed for an additional fee and that there would be so many other companies contacting me for other necessary expenses to make my online business possible.

Not even counting the on-going monthly fees, I have spent over $26,000.00 and have yet to make $1. from any of the 3 sites that I have published. I initially purchased 6 sites from StoresOnline and believe I was misled as to the extra expenses that would be involved and the number of hours it would take to build the 1st site. Even though StoresOnline emphasized that they made no promises as to income that could be made from purchased sites, the implications were if you did everything that they told you to do through their training tools available, you too could make as much ( or even more ) as the lady in the film who knew nothing about the internet and the man who spoke about how well he was doing with his site. He was presented as an average person who was getting rich from his site even though I noticed he was purposely dressed in a white shirt missing a lower button which exposed part of his stomach. This made him look like he was just a regular person who was not very wise about computer things yet was able to easily make money with his purchased site from StoresOnline.

The buy 6 sites today at a discount because you won't be able to get them at a later date for such a low price was so convincing that you just knew you were going to make so much on the 1st sites that it would be no problem to pay all the fees to publish all 6 sites. I should have realized something was not right when speaking to one of their phone support people (site owners themselves) and he said, if you don't show a loss the 1st year you're doing something wrong. I did think Is this some kind of tax shelter just to off-set my other income? But I foolishly thought if I worked hard on my site and did everything I was taught, had a good product at a better price than similar sites, promoted my site through advertising, that I would have sales and would eventually make a profit just like the people shown at the seminar.

I have lost over $26,000.00 in this venture that I believe was represented to me as a legitimate business opportunity when, in fact, was a scam to just get my money by way of a very effective sales pitch.

Back in approx may last year i attended a storesonline marketing seminar conducted in tasmania australia. this seminar offered clients the opportunity to purchase up to six websites with online creditcard processing for a total of $6198 AUD. we took up the offer and paid by credit card.

Due to personal situations and illness we didnt start work on these sites until june this year.
I managed to find a highly marketable product and went about preparing the web site.
the last part of making the site live was the setting up of the e-commerce or online processing sysytem.

upon contacting storesonline they said it is done through their affilate ECI-CORP .

I contacted this company and they said that the site had to be live and meet certain criteria.
we did all that was required and were notified by ECI-CORP on 24 july 2006 that our application had been submitted to the bank for processing.

The contract with storesonline stated that this process should take 4-5 working days.

with this in mind we purchased $10000AUD worth of stock and enrolled on google and yahoo search engines for sponsorship.
To this date (nearly 9 weeks later)we still do not have the online payment facility.
for the last 7 weeks i have been corresponding between storesonline (by e-mail and their online chat) and ECI-CORP by e-mail as to what the hold up is and that there is financial pressure on us to pay for the products we ordered.
Finally last week under the threat of reporting these events to yourselve we received an e-mail from ECI-CORP stating that their bank in the phillipines has been taken over and that they can no longer provide this facility.

Without this facility the web sites are useless.

Over the last three days i have sent repeated e-mails to storesonline ask for a refund or a solution to this problem.
they have yet to respond.

last night i contacted them by their online chat system and again streesed my disappointment and the financial hardship that we are placed in because of this.

They suggested that i try to find another e-commerce provider for credit card processing.
I asked why should i when i had paid storesonline for the complete package, and asked for someone to ring me .

I believe that this contract is frustrated and all i wont is my money back so i can clear the bill for some of the stock we purchased.

I went to the intitial seminar and the all day seminar. The attendants was pushy about making sure you brought a 6,000 worshop offer. They notes they promised to supply us with were worthless they were only about the company they promised that you would know a whole lot more about the internet than other people. I had a funny feeling, but I was pushed into buying the product, the women was rude about and asked me why i didnt have a credit card with me. so i used my debit card.

when i took the prouduct home their little kit. I found that they were not truthful. They claimed that you can free 24hr help. but in the contract and somewhere in the instructions its not free. Their search analysis program, I found that you can go on overture.com and look up search engine keywords for free. They claim they were tons of methods available to try for starting your online business. They stressed how great and important how drop shipping was. Now I decided to started this business because of one of their techniques called drop shipping only to find out that its a rare method, many products cannot be drop shipped and it is considered a dishonest pratcice and many of them are frauds within themselves.

Their customer support is terrible, Its like nothing ive ever seen. I had some problems with account, I called them and someone was supposed to get back with me. I have trying to contact one of the representatives and they have not called me back since. Then I find that these websites have the cheapest unprofessional looking templates I have ever seen.