They took money out of my account without any warning. What if there was no money in my account? I cannot afford this.
Consumer Complaints & Reviews
I have been charged a monthly fee without my permission for several months by Shoppers Discounts at 101 Merritt 7, 4th Floor, Norwalk, CT 06851 for services I have never used. I haven't been warned that accepting a discount will lead to monthly billing. This is in my opinion fraudulent.
After making an online purchase, the company offers you a $10 coupon. At which time, consumers are not given notice that you are enrolling for a discount program that automatically debits your account $12 per month. After a rather easy search of the company, there exists many complaints of the same nature. This company cannot be allowed to conduct business like this.
Recently, I went off to college. As a way to help out my parents are providing additional funds for me and monitoring my bank account of all transactions. Recently while my mom was reviewing my account online, she saw a charge to my debit card of $12.00. This same charge was occurring per month for the last several months to a company called Shopper Discounts.com. After looking in to why I was charged this fee, a representative of Shopper Discounts.com informed me that I have been charged $12.00 per month since February of 2009 when I made a purchase with my debit card online from Best Buy. When I made the online purchase, I was asked if I wanted a $10.00 moneyoff voucher on the purchase that I had selected. I selected yes and when I did, I was automatically signed up for a monthly Shopper Discounts membership at a cost of $12.00 per month without my authorization or knowledge. I have paid a total of $264.00 in membership fees to this company without knowing. I called and cancelled the membership and I am trying to get the money refunded.
I noticed a recurring bill of $12 on my Visa card last year from Shopper Discount. I contacted them and had them remove me. I noticed that the billing started up again and contacted them back. I found out they have billed me since August 2008 $12 each month. I now am looking for my confirmation from the last time I contacted them.
DEBIT PURCHASE Nov 05 05:47 8791
SHOPPER DISCOUNTS 800889877
$ 12.00
SHOPPER DISCOUNTS 800889877
$ 12.00
I have requested over the past year that this company stop these withdrawls and as you can see by the lates deduction it has continued. I cancel this agreement via email when the service provided became errenous and difficult to validate. Please help me with this problem in stopping payments from my bank account. I requested a refund also and have not received one.
I just noticed a charge was being put on my visa card ,w hich I never gave authority. Twelve dollars has been deducted automatically every month since February 2009. My bill is automatically deducted from my checking account so I didn't notice it.
I was charged 29.95 from this copany that I have never heard of and now they are refusing to return my money.
Robin of Montclair NJ (03/28/09)They have been billing my credit card account without providing any service. I purchased a product on-line from TigerDirect and somehow they got my credit card information and have been billing me on a monthly basis.
Gabriel of Hoover AL (04/24/08)
Well, for three consecutive months,I was suspicious of a re-occuring $10 charge from a mysterious Shoppers Discount merchant. Initially, I just assumed that it was something that I purchased but just under a different name. Then, for the fouth consecutive month, I recieved another $10 shopper discount charge on my checking account. I researched online, and I found this site. I called my bank, Regions, and they advised me to cancel my check card, and they even provided me with a phone number for the service. After calling Shoppers Discount, they told me that the membership came from a purchase that I made at allposters.com, and they were sorry for the inconvience. Following the phone call, the agent agreed to refund the $40 that they took from my account.
Well, for three consecutive months,I was suspicious of a re-occuring $10 charge from a mysterious Shoppers Discount merchant. Initially, I just assumed that it was something that I purchased but just under a different name. Then, for the fouth consecutive month, I recieved another $10 shopper discount charge on my checking account. I researched online, and I found this site.
Well, for three consecutive months,I was suspicious of a re-occuring $10 charge from a mysterious Shoppers Discount merchant. Initially, I just assumed that it was something that I purchased but just under a different name. Then, for the fouth consecutive month, I recieved another $10 shopper discount charge on my checking account. I researched online, and I found this site. I called my bank, Regions, and they advised me to cancel my check card, and they even provided me with a phone number for the service. After calling Shoppers Discount, they told me that the membership came from a purchase that I made at allposters.com, and they were sorry for the inconvience. Following the phone call, the agent agreed to refund the $40 that they took from my account.
Well, for three consecutive months,I was suspicious of a re-occuring $10 charge from a mysterious Shoppers Discount merchant. Initially, I just assumed that it was something that I purchased but just under a different name. Then, for the fouth consecutive month, I recieved another $10 shopper discount charge on my checking account. I researched online, and I found this site.
I called my bank, Regions, and they advised me to cancel my check card, and they even provided me with a phone number for the service. After calling Shoppers Discount, they told me that the membership came from a purchase that I made at allposters.com, and they were sorry for the inconvience. Following the phone call, the agent agreed to refund the $40 that they took from my account.
Joseph of Carrollton TX (04/24/08)
I made an online purchase for some automobile parts and used my credit card for the purchase. After making the purchase, my credit card was charged each month by shoppersdiscount.com - shoppersdiscount did give me credit for the charges and canceled the service. The individual I spoke to said the CEO of the company was Vince Stagistino PO BOX 855 Shelton, CT 06484. I was unable to find any information about Vince on line. How can people like Vince sleep at night?
I made an online purchase for some automobile parts and used my credit card for the purchase. After making the purchase, my credit card was charged each month by shoppersdiscount.com - shoppersdiscount did give me credit for the charges and canceled the service. The individual I spoke to said the CEO of the company was Vince Stagistino PO BOX 855 Shelton, CT 06484. I was unable to find any information about Vince on line. How can people like Vince sleep at night?
A few dollars and a few hours that could have been spent more productively and the bitter realization that many of individuals living in those million dollar houses are just smart thieves
William of Margate FL (04/23/08)
I have been charged a membership fee since 1/28 and have had no clue where it came from. When I called the company, they gave me a story of some kind of coupon that apparantly I have signed for and my name was sold to this company. Needless to say, I never signed for no coupon nor have in the past, the company agreed to cancel the membership and credit me the money. This remain to be seen. My anger is a directed towards the style and trickery system they have in place to lure business in.
I have been charged a membership fee since 1/28 and have had no clue where it came from. When I called the company, they gave me a story of some kind of coupon that apparantly I have signed for and my name was sold to this company. Needless to say, I never signed for no coupon nor have in the past, the company agreed to cancel the membership and credit me the money. This remain to be seen. My anger is a directed towards the style and trickery system they have in place to lure business in.
The charges were $40.00 total
W. of Prb OTHER (04/23/08)
Shoppers Discount have charged my Credit Card 8 pounds for something I am not aware of. Please explain. Thank you.
Andy of London OTHER (04/22/08)
I was scammed by Shoppers Discount for membership fees that I was unaware of the term & conditions of this company that had an automated telephony when I tried to contact them. Fortunately, I might find that Easyjet website where there must have been a tick box (to check) peddled this fiddle & I am now aware of it. I also find it unbelievable that the website that should list all the discounts was empty of information on those discounts.
I was scammed by Shoppers Discount for membership fees that I was unaware of the term & conditions of this company that had an automated telephony when I tried to contact them. Fortunately, I might find that Easyjet website where there must have been a tick box (to check) peddled this fiddle & I am now aware of it. I also find it unbelievable that the website that should list all the discounts was empty of information on those discounts.
Credit card charges & telephone call charges.
Suzie of San Pedro CA (04/01/08)
For the second month in a row I have been charged $10.00 on my Discover Card. I got the charge removed last month. I called again this month and was told this $10.00 would be refunded and that my cancellation number, which is supposed to insure that this stops happening. I informed the rep I spoke with that upon checking online I have found that many people are having the same problem. I suggested his company look into this and stop.
Roberta of Leechburg PA (03/09/08)
Two months in a row I saw a $10 charge on my credit card statement. It was for Shoppers Discount. I have never purchased anything from them. I am disputing the charges. I see others have had problems too. I do not know how they got my credit card number.
Stephen of Katy TX (03/01/08)
I cancelled this service with Shoppers Discount months ago. They continue to bill my credit card. The charges are in dispute with card issuer Capital One. I think this outfit is a pure ripoff of consumers.
Kimberly of Vinton IA (02/26/08)
After buying a poster online, someone sent an email from Shoppers Discount stating I could receive $10.00 off my next purchase. I never gave a credit card # and never signed up for a service, but was charged a $10.00 monthly fee on my credit card. After looking online I see that this is a real problem.
Lisa of Medford WI (02/26/08)
Shoppers Discount has been charging me for something I don't have. On my last 2 Bank Statements I have found withdrawals from them and I WANT THAT STOPPED.
Penny of Fresno OH (02/08/08)
I have been charged $10.00 a month for Shoppers Discount and do not remember signing up for this. I would like this to stop and do not no how to do this, please help me. Thank You.
Joe of Hubbardston MI (01/22/08)
For some reason Shopper Discount have been deducting $10.00 per month from my bank account since Nov. 2007. I called the above number and asked them who authorized this and they said that they got my information from Repair Clinic.com. I had dealt with Repair Clinic once last year, but I did not sign up for Shopper Discounts. I will now contact Repair Clinic and find out why they gave out my private information. Shopper Discounts said they will cancel my membership and credit me past deductions.
Dr. of Wytheville VA (01/03/08)
I placed an order with Haband, Inc. of Conneticut and upon receiving my order they had a coupon for 10% or you could go online and get it. I went online, the coupon had nothing to do with Haband, Inc. it was Shoppers Discount and Rewards. I filled out some online information, name address, etc, no credit card number. Every month since then they have been deducting $10.00 a month from my account. Shoppers Discount and Rewards is near next to impossible to contact, they just let their phone ring and every four rings a voice says, stay on the line our representative will help you shortly. Since it was an 800 number I stayed with it for two hours and finally a specialist answered and took my information and said the charges would stop immediately. That was four months, four letters and 10 e-mails ago and they just took another $10.00 out of my checking account.
I placed an order with Haband, Inc. of Conneticut and upon receiving my order they had a coupon for 10% or you could go online and get it. I went online, the coupon had nothing to do with Haband, Inc. it was Shoppers Discount and Rewards. I filled out some online information, name address, etc, no credit card number. Every month since then they have been deducting $10.00 a month from my account. Shoppers Discount and Rewards is near next to impossible to contact, they just let their phone ring and every four rings a voice says, stay on the line our representative will help you shortly. Since it was an 800 number I stayed with it for two hours and finally a specialist answered and took my information and said the charges would stop immediately. That was four months, four letters and 10 e-mails ago and they just took another $10.00 out of my checking account.
I am on a fixed income and losing a$ 10.00 a month with out any benefit for it.
Larry of Choctaw OK (12/30/07)
They are charging my checking account $10 every month without my permission.
They are charging my checking account $10 every month without my permission.
I lose $10 a month for nothing!
Kathy of Happy TX (12/28/07)
A $12.00 deduction showed up on my credit card that I did not authorize to Shoppers Rewards. I had never even heard of it. The bank had to change my card number today. I have no idea how they got my number. I tried to call the phone number that showed up on the bank statement, and they wanted the credit card number that I used to purchase their rewards program or they wanted my membership information. I could not get through as I never was a member, and I was not about to give them my card number even though it had been canceled. People need to be aware of this scam!
A $12.00 deduction showed up on my credit card that I did not authorize to Shoppers Rewards. I had never even heard of it. The bank had to change my card number today. I have no idea how they got my number. I tried to call the phone number that showed up on the bank statement, and they wanted the credit card number that I used to purchase their rewards program or they wanted my membership information. I could not get through as I never was a member, and I was not about to give them my card number even though it had been canceled. People need to be aware of this scam!
It is a burden to have to change your card, as I have several monthly payments taken out and have to contact them all again with a new number.
Jerome of Duluth MN (12/09/07)
All I know is I got a bill of $10.00 from Shoppers Discount and have no recollection of having anything at all to do with them. I have no reason for it and would never use it. I would like to know how to contact them and get my name off their stupid list. I have tried the web but can't get in there because I don't have a pass word.
All I know is I got a bill of $10.00 from Shoppers Discount and have no recollection of having anything at all to do with them. I have no reason for it and would never use it. I would like to know how to contact them and get my name off their stupid list. I have tried the web but can't get in there because I don't have a pass word.
So far I am out only $10.00, and that is as far as I want it to go.
Elissa of Palm Harbor FL (11/24/07)
I purchased a $12.00 coat rack from Carol Wrights Gifts online. A week later, I got a $10.00 charge to my bank account from Shoppers Discount. When I called, I spoke to Jason at Shoppers Discount who said I signed up for the service. Why would I pay $10.00 for a discount card? Basically, they got my card # from Carol Wrights gifts and charged me. After several conversations with different people, I finally got my credit. I know it was only $10.00, but the implications of them or anybody else having my credit card # to just charge what they want! I have contacted Carol Wright Gifts and let them know I will never use them again!
I purchased a $12.00 coat rack from Carol Wrights Gifts online. A week later, I got a $10.00 charge to my bank account from Shoppers Discount. When I called, I spoke to Jason at Shoppers Discount who said I signed up for the service. Why would I pay $10.00 for a discount card? Basically, they got my card # from Carol Wrights gifts and charged me. After several conversations with different people, I finally got my credit. I know it was only $10.00, but the implications of them or anybody else having my credit card # to just charge what they want! I have contacted Carol Wright Gifts and let them know I will never use them again!
Unlawful charge to my bank account. Now I am very leary of ordering online since it was so easy for them to get my account number.
My checking account was deducted $96.00 for a service that I did not authorize. I did an internet search for Shoppers Discount and the first thing that came up was a complaint on this very site, almost identical to the one I'm describing here. Meanwhile, I could not find any contact information for customer service for Shoppers Discount. Fortunately, my bank was able to provide me with a phone number. Upon calling I was told that when I purchased a cleaning product called Zap (an 800 number on TV) that I had also signed up for this "service" for a free 30-day trial period, at the end of which I was to call and cancel if I was not interested in continuing this or my account would be billed $96 for a membership. I received no paperwork regarding this at all.
I can't even recall any information verbally when I purchased the Zap cleaning product that I would be getting this "trial membership," no less an automatic deduction from my account. As I had approximately $100 less in my checking account than previously thought, I ended up being overdrawn and had two $28 charges placed on me by my friends at the bank (Wachovia). I am out $142 and have nothing to show for it. Shoppers Discount said they would refund the $96, and if I faxed them my transaction register from the bank, they would determine if I went into the hole based on their $96 charge, and then consider if I should be refunded the $56 charged to me by the bank. But I will not be faxing any information regarding my financial situation to this company at all.
Wise decision.
I was billed $96.00 on my visa from shoppers discount club on 11/22/00. A representative said they were working in conjuction with Atlantic Communications that give them my credit card number to purchase something I did not give authorization for nor was contacted for anything at all. I have no idea how Atlantic Communications got my credit card number and then sold it to Shoppers Discount Club.
When I contacted Shoppers Discount Club they told me that they used to conduct business with Atlantic Communications as a telemarketing company who contacts people for them but I had no such contact. As a matter of fact when I spoke to the representative at Shoppers Discount Club she could not access me at my present address on their system until I give her my credit card number. I believe they obtained my credit card number from my old address in California, but I moved 9 months ago to Florida.
I am still trying to figure out how Atlantic Communications got my credit card number. I never purchased anything on line. I have done catalog purchases before, that is the only explanation I can see. This is shocking to me. My Visa company is issuing me a new card and shoppers Discount club is crediting my account. But the big question again is how can I safeguard myself?
