Publishers Business Service

PBS has for the last few months been running programs which delay the posting of books while they are cross-referenced against Amazon trade-in credit, and all books over 10 dollars are immediately ordered by the company before being shown as 'posted today'. That is, they are posted as having already been ordered.

I worked at publishers for a while, until I found out what a bunch of scam artists they are. They mail you, call people at work, and tell them it's a survey and you will only have to pay shipping and handling. It's a con. They are going to charge you a fortune. They have collection workers for their business on sight. They tell you to talk fast and manipulate people to say yes. May I note they only pay us minimum wage and a dollar for everyone that says yes. Beware.

During the time I was still employed with KKE architects, I received a call from Publishers Business Services, Inc and was asked if I wanted to receive the magazines. I asked if monthly payment was needed and was told that no payment was needed. A couple of months later, I started getting bills from them. I have called and reasoned with them about the bills and they decided to put my account thru the collection. This company is a scam. I want my money back. They kept calling my office demanded for payments. I was so stressed and was afraid that my credit will be ruined if they were to take my account to the collection agency. Now that I lost my job and got cancer I no longer care for my credit. This company is a scam.

8/21/10, sent check covering 56 issues magazine. 9/18/10, check was cashed. Called on 12/18/10, spoke with Tony, Yovone, George, Eric supervisor. Unable to trace order 15 weeks old, on a 8 to 12 order in their system. I requested refund, wait for another 6 to 8 weeks for a refund. Last time, a normal calendar has 52 weeks in a year. It will be 26 weeks before a check will be cut.

I thought their purpose of the call was to do a survey, but it turned out to be a magazine sale. PBS did not disclose truthfully and promptly their purpose for the call, which was to sell magazines. The sales representative on the phone said that I can try these magazines on a trial basis, and if at anytime I want to cancel I would be able to.

In the recording she tells me in a very fast paced manner the shipping and handling is $24.00 a month for two years. Trying to hurry up and get them off the phone, I say yes to all their questions, not knowing I was entering a verbal contract. According to the FTC's Telemarketing Sales Rule it requires sellers and telemarketers to disclose the total costs to purchase, receive, or use the offered goods or services. PBS never told me it would cost me a total of $717.60 for all these magazines to be sent to my place of work. Wanting to get them off my phone I hang up as quickly as possible thinking I would get more information in the mail about the offering.

I later find out after receiving a bill at work and a phone call from an accounts receivable person that I agreed to a non-cancelable clause in our verbal contract. The FTC's Telemarketing Sales Rule prohibits sellers and telemarketers from misrepresenting any material aspect one that would likely have an effect on the consumer's purchasing decision of the nature or terms of the seller's refund, cancellation, exchange, or repurchase policies. If they made it clearly known that I was agreeing to a non-cancellable contract and that I would have to pay a total of $717.60, I would have never agreed to this trial offer. I agreed for them to send me more information in the mail about the offering; I never agreed to a contract. The act says, Sellers and telemarketers may disclose orally or in writing information about material restrictions, limitations, or conditions to purchase, receive, or use the goods or services being offered, as long as the information is clear and conspicuous and disclosed before the consumer pays. Their non-cancelable contract and the total cost of the magazines were not clear and conspicuous.

They fraudulently got us to pay for magazines and told us that we would get free magazines for taking a survey and we ended up owing $450.00 for these. They called and told us that they were sending our account to collections and after that we agreed to pay them $150.00. They said that it was okay but had trouble getting authorization to get money out of our account. They finally got it out but I do not believe they are a legitimate business and need to be prosecuted for what they have done. I work with an attorney who knows the law.

They called me at work asking for me to take a survey. I was nice enough to do so. Then the bills started. I called to cancel whatever they claimed I signed up for. The first few times I called, they hung up on me. Little do they know, I won't put up with that. After a long battle, they told me if I gave them my credit card number they would take care of it. Yeah, right! I wouldn't trust them with my dog let alone my banking information. They told me I have to pay for what I received and then they can cancel. If I don't pay, it will go to collections. Can they do that? Any additional info would be greatly appreciated. Thanks!

I got a two month notice today. I was contacted or should I say victimized as well around beginning of December of last year right before Christmas and I do like the Idea of the company but I got hustled with the fast talk wheel and deal type person! I've tried also to talk to an actual person without leaving messages but to no avail! I had originally stated that I wanted to stay with the company and continue an agreement but just lower the amount. Buying $897 worth of mags I cannot afford especially being a waitress and raising two kiddos. I do wish to resolve this matter with the company. I also supposedly have a recorded order which the paperwork was sent with first bill? This is questionable.

During the Christmas holiday season, we are extremely busy at Kay Jewelers and therefore receive a tremendous amount of phone calls. I answered a call one day from a telemarketer and being the professional that I am, gave the young lady my time. She proceeded to ask me some simple survey questions and then informed me of my qualification to receive some free magazines. I obliged and said, no, thank you. Approximately one month later, I began receiving multiple subscriptions to periodicals I did not order. Later came the monthly bill of $29.99 per month for 3 years. I promptly returned the bill with a note cancelling their offers and have done so twice. I have also spoken to at least five customer service reps and explained in detail to cancel any and all services. They also said that I agreed to a transaction that was duly recorded and would be delighted to play it back for me to hear. I asked them to play it for me now. They refused and said it would take up to a week before I could hear it.

They are now resorting to other tactics and offering for me to settle the account for $200 instead of $900! I responded with an emphatic no! They are now threatening to blackmail me by calling my corporate office and file a formal complaint about me. I told them to never call me at work again and she said they will continue calling and badgering me until I pay up.

Publishers Business Services is a huge scam, utilizes predatory tactics on unwary individuals to extort money from them. I consider this as completely outrageous and unacceptable behavior by a company who purports themselves as being a professional and upstanding organization. Something must be done to stop them.

Someone from this magazine company, Publisher Business Services called my previous job. We are not allowed to be on the phone because we have so many customers waiting in line. I feel I was scammed and harassed by this company. They are saying "by force" that I agreed on buying magazines. These magazines keep coming in the mail and I don't want any part of them. I refuse to keep them and I want to send them back. The company is saying that I have to pay for them and they will not accept the magazines back. I have called them at least four times already.

This is a scam and I am being harassed. I want them to stop this. I will get a lawyer and sue them for harassment and being a scam company and I will also file a complaint to the BBB. I refuse to pay for something that I didn't order. Even the name on the magazine is not mine. The name on the magazines is Yvonne **. My name is Evonne. I know how to spell my name and it would be pretty dumb for me to misspell it to them if I did order it. This company took it upon themselves to send this to me even if I didn't agree to purchase this. This is completely ridiculous and I refuse to pay $800 something to a company because they say I owe them that. I need immediate action to take place here. I never signed anything nor did I agree on anything. Please help me have Publisher Business Services stop sending me bills and magazines. I do not want them at all. I will send each and every one of these magazines back. Help!

Just like everyone else, I was contacted at work while I was busy and was asked to answer a survey. I was waiting on customers, and was talking to the young girl on the other end of the line. She asked me if I was interested in any magazines, and I had asked her to send me some literature about the services, and then I would decide from there. So I gave her my address to send me the information, and before I knew it, I was receiving magazines at home and at work! I called to cancel the subscription that I never agreed to or ever wanted, and they told me that the only way I could cancel was if I either paid the $400 some dollars, or if I filed a police report.

I am now dealing with a fraud collections agency because when I refused to pay the bills, they sent it to a collections agency, which I could not find anything about online, and also can not contact them because the phone number is invalid that they called me from. I was extremely upset about this, and now I am unsure what to do.

Last year 2009, a sales rep form PBS called my friends at work being that they knew they would be busy. They see it as a opportunity to manipulate the person and make the person unwillingly sign up for a $720.00 to $800.00 subscription contract to attain their sale. If anyone calls you at work and starts soliciting their product, just hang up on them. If they ask you for any account number, then you should know it is a SCAM. Publishers Business Service said they have a recording of my friend that he understood what their business was about, but he did not agree to it. The sales rep enticed my friend with all the extras and what not. After a while, the bill came in to a point where it was $74.00.

A man called him up and told him that if he does not pay, he can be liable for fraud and sued. I said what? No matter who the company is, even the collection agency, they have no right to threaten you. You have your rights. This PBS would call his work demanding for a payment or just hang up. At the moment, we are in the process of filing a lawsuit to this company for harassment and also for fraud or misleading a person into their subscription entrapment for $720.00, soon to be $800.00. At the moment, we reported to the bank that PBS is a scam company. It is kind of late for us, they have been taking out money until Jan 2010 when my friend cancelled his credit cards. I am sure they have taken out more than $300.00. I am really upset. My friend said do not charge the card, then went ahead and still charge the card.

See, when their sales rep talked to my friend without him agreeing to it, the sales rep still went on his/her will to sign him up. The FTC or the BBB should completely investigate the Publishers Business Services, even CNN if possible. I can imagine if they can do this to my friend and to other victims, how much money have they scorned in the previous years and with the new people they fool into their entrapment? I emailed their customer service today, 01/25/2009, and would be looking forward to their response. I told my friend, you are not going to pay them anymore. If they threaten you for fraud or referred you to a collection agency, you can fight in court because their sales reps are all misleading. If they call you at work, report it to your manager that the company is a scam and a fraud. Your company would notify the proper authorities to handle their threats or simply place them on hold like they always do to their irritated customers from the scams and problems they caused.

I told my friend that you can dispute any allegations they place with the Credit Bureau when he needs to do a credit check on himself or if he needs to purchase anything that consists with attaining his credit score. I think they are verbally threatening because they know some people are not aware of their rights and the law. I hope that this letter will educate those who are victims and those who may be potential victims with this Publishers Business Services scam. It is a shame and sad that they are using well-known magazine companies to promote their fraudulent and misleading scams like Motor Trend, Rolling Stones, Road and Track, Men's Fitness, Seventeen, Skateboarder, Surfing and all those well-known magazine company names. And if the magazine company is on it, then they are no better than the Publishers Business Services.

My point to this is, when PBS sales rep calls and anyone answers, aside from promoting, they should at least ask the individual if he or she is interested in subscribing and slowly or clearly explain what the gimmick is about the free and then the fee that follows afterward. If the individual does not want to subscribe or is not interested, PBS sales rep should leave it at that. Not sign them up immediately and let them get slapped with the bill afterwards. PBS got no moral ethics in business and no professionalism, their excuse saying that 1000's and 100's of satisfied customers is completely a lie. Their customer services is poor, inadequate and unprofessional.

For a company that has been running for 50 years, what a crying shame to be known as a fraud and a scam to people that are not aware of how they conduct business. Please let this be the information you need to know, to just hang up on them or file a lawsuit for their misleading money entrapment. The PBS has/shall scammed out people of all ages and races. I can imagine how much money they have accumulated for their scams and frauds.

I was at work a few months ago when I received a call from a company doing surveys for PBS. They asked me to answer 3 questions and I would receive free magazines. After answering the questions I was asked to give my address,and I did. I was then told that PBS would contact me. Minutes later they did to confirm my information. I was told I had to pay $27.90 a month and that I could not cancel. I later received a bill in the mail and I am still receiving magazines.

PBS calls me almost everyday at work, and continues to send me multiple bills that look fake. I told them that my husband was unemployed and I couldn't afford it and they gave me an extension to January. I still received bills and still received phone calls at work. I asked them to not call me at work, and they still did. Today I received a phone call from a lawyers' office. John said my account had been turned over to them for collections. He told me I owed over $900. I explained the situation to him and told him I was suckered into this especially since the woman who first called me was a fast talker and I was at work running a cash register and had customers talking to me.

He said I wouldn't have to pay for the magazines, all I had to pay was for the shipping, $75 a month for 3 months. John said they accept credit, debit,or automatic withdrawal from my checking or savings account. He also said they prefer to do your checking account because it gives you more time since it takes longer to go through. He asked me for my account information, I then told him that I was not giving that information to him in front of my customers. He then gave me his phone number and extension number and his name.

Also, John said I needed to call him on break because this had to be done today and it wouldn't affect my credit, by setting up the payment plan it would put my account as good standing on my credit report. After work I went to my friend's house and began to tell her the situation. She immediately thinks it's a scam and began to look it up on the internet. I did not call John back. And I refuse to pay $900 for magazines, I could get a lifetime of magazines for that price! I am furious that you have to look up every company with the Better Business Bureau these days!

I received a call at work. At a very busy time, I was asked to answer a few brief questions. I politely did so, as I figure everyone has a job to do. It went to money, and I said no. At one point, they were so redundant. I said, "Well, okay, just $29.90 for a year." Then I was transferred me to a "manager" to record and verify the conversation.

I attempted to cancel, as these magazines were not suitable for some of my family members, and she was like "Oh, you can change them when you get the statement." So I was like "Okay whatever. I really need to get off the phone. This was taking way more time that I had." Well, I received the bill, and boy, was I surprised when it was $29.90 for 29 months, not a one-time payment. I wrote them a letter advising I would not pay and that I had not signed anything, verbal agreement or so. They were not to send me anything or contact me ever again.

Today, a week after I received confirmation that they received my certified letter, I got yet another call from these people. I told the lady to find the letter she apparently doesn't have. I told her that there is no way I would pay that much for magazines and that what they did was short of fraud. They were not to call me at work, as this is harassment and could cost me my job.

In May of 2009, I was called at work. I work at a Christian Bookstore in customer service, so I have an emotion work of nice and helpful. I was told that if I took a free survey, I would receive a free magazine. I gave them my information and that was the end of our conversation. Within a couple of weeks, I received a bill and it took three months to actually get a magazine. After avoiding them for over a few months, my supervisor was tried of receiving dirty magazines to my place of employment. The representative said that I owed over $300. I told them there was no way I could afford that because I'm a working college student. So they lowered the bill to two payments of $67.67 and I ended up paying the first payment.

I thought I was free and everything was cancelled. Sadly, I continued to receive more magazines and bills. They now had my bank information and could take money out freely. I ended my bank account and fought the $67.67 charge. I ended up getting my money back and I filed a complaint with the FTC. Now, I am being hassled more than ever now. Calls everyday, twice a day and today, I was told that they would contact corporate of my store if they weren't able to end the matter with me. I just want them to leave me alone!

I am 19 years old and I am in school. I work at a restaurant as a hostess making minimum wage. This company contacted me while I was at work. The person on the phone said that I would be answering some survey questions. Then this person said, I would be receiving magazines for free and that I would only have to pay for shipping. I agreed but then shortly after this person began telling me that I would be paying $29.90 for 30 months. I thought that I could just easily cancel this but it turns out that I cannot. I don't know what to do, I don't want to ruin my credit. I cannot afford this monthly payment. I don't make enough to cover this.

They called me at work asking me to do a survey. I was busy and I was being polite. They told me I would get free magazines. I agreed to what they were saying. I receive a bill for $897 telling me this is a contract and I have to pay this or they will put me in collections and it will ruin my credit. I told them I am not paying after four phones calls in two hours at work. They were very persistent and finally I had to hang up on them. They continued to call. My boss told them to stop calling here. So far, one day of work that me and my boss didn't get anything done because of dealing with this company.

I did not and do not want these magazines. They continue to call my office and demand payment. I have asked them to stop calling and cancel the orders based on the fact that there was no signed contracts. They continue to call every few weeks.

The worst and most embarassing part of the story is that I took the phone call at a very vunerable time in my life in which I had lost someone very close to me. I was working to keep my mind off the loss but I felt like each time I answered the phones at work that I was just going through the motions and trying to maintain good customer service. Unfortunately, I was not in the right frame of mind to be at work and had the misfortune of letting a phone solicitor take advantage.

I was called while busy AT WORK. The "customer service" representative asked me to take a quick survey and that afterwards I would be receiving a few free magazines. With all of the noise in the grocery store I work in I agreed to a payment plan I could not understand. Two months later I have received no magazines and now owe this "company" over $800 dollars. I am on medical leave from work and cannot even pay the monthly bill, let alone the exhorbatant bill in total. Do NOT let this happen to you.

I was at work, watching the office when I got a phone call. A woman called saying she was doing a survey, and asked about where I worked what I do at work. She said the company(Publisher Business Services) would sent me some free magazines, after the survey. She tried to get a creit card number, and a home phone number, but I've always been carefull about giving out personal info. I didn't reliaze I was getting scamed until I got the bill. They were able to get my name and mailing address. When I saw the bill, that it had a non cancellation policy, and no phone number, I knew that the whole thing was a fraud.

My daughter was at work, she just turned 19. She was at busy video store. She answered phone spoke with fast talking person. They told her to just take a survey. Well next thing we know. magizines started to arrive. i called them got no help. I told them we wanted no magizines. I was told we could not cancle. They have been calling and threating my daughter! They said if she pays 184 dollars they could cancle. If she does not pay she will have to pay over 900 dollars.

I think this is shamfull. In todays ecomony when a young person gets first job they should not be scared or tricked into something like this. They are running a terrable scam. How many people are they going to screw befor they are taken out of business. They a a terrable company. I did see online that they have done this many times before.

They target the young and eldery. Please stop them. Now my young daughter feels her credit could be ruined. I am very angry at this company. My daughter has no money to pay for magazines she never wanted or never even heard of. My daughter has been sickened by all this. I am her mother and now i am stressed out,

Thank you for listening.

I felt like such a fool until I found this site and read some of the other comments. I too received a call from PBS with the same "survey" ploy. I was told their client would send me a little gift for answering and that all I would have to do was pay the postage. Well, long story short the total payments would be over $800.00! She also rattled off a list of magazines, nothing sounding like anything I would want and that I could change them later. I then did something I never do, after pressure from them, I gave them the checking account number. They "recorded" the conversation, or so they say. I was also told that if I had given any false information it would be considered fraud.

A few days later I recevied mail from them, mostly handwritten giving details. I contacted my bank and was told that if I felt uncomfortable I should consider cancelling the checking account, which I did. What a hassle to notify all my legitimate contacts with the new info. And boy oh boy how the lady at PBS demeanor changed drastically when it was discovered the cancellation of the account.

I hung up on her and promptly received another call which I let go to voice mail. Her message said that they had the new account info and credit cards numbers which they would apply the entire balance to. My bank assured me that there was no way they would divulge that information to anyone other than principal account holders. Cynthia then proceeded to call until my husband took over the phone and was so mad she hung up on him. And here all this time I thought we were covered by the do not call program.

Watch out for these people! I can easily see how older folks get scammed by extremely dishonest people. Other than getting hit with a couple of bank fees for overdraft, which the bank promptly credited us because they knew of the situation and a couple nights of troubled sleep, not much.

Publishers Business Services called my work again, looking for a payment. I told the man I did not agree for any sort of magazines and I want this bull to stop. He said he could not do anything until I gave him my credit card number or my credit would be in the gutter, this was "illegal" what I was doing and it could turn into a lawsuit against me.

Publishers Business Services continued to call and call my work place once a day for almost two weeks! My manager finally got upset and told them I no longer worked there.

I finally contacted the magazine companies and told them I did not want their magazines, did not agree to them, and wanted their address to send the magazines back. They did not hesitate to cancel the subscriptions. I also let them know it was a little disappointing that magazines, such as Elle and Rolling Stone, is somewhat involved with this scam and this Publishers Business Services are dragging their names through the mud.

They called me and said I can look at the magazine list and if not interested , I could cancel using a cancellation form enclosed. I didn't recieve anything other than the Bill after a couple of weeks. I had to pay 62 bucks to close the account.

Publishers Business Services opened magazine supscription account number 378709 QT309-01 on my behalf over the phone for completing a survey without my approval. I have been repeatedly contacted at work where I have requested several employees to stop calling. They pretend to be lawyer's offices when calling, and I am constantly being harrassed. I have tried several times to handle the account through different departments but noone has been willing to help.

I was called at work and I was told after aI complete a survey that I would receive 30 magazines for $30 now I have a bill for $897.00. I did not give them any credit/debit card number. I'm not sure what to do from here. I also mentioned on the phone that I will decide if I want to keep the service and they said yes

After being phoned at my work place, I agreed to purchase magazine subscriptions. The magazines were free; all I had to do was pay the shipping and handling on the magazines for the duration service. They broke it down in to a set amount per payment, to be made until paid in full. I thought this would be an easy way to improve my credit, as well as receive the magazines I enjoyed each month. Shortly after I was contacted again, at work, and because I was busy, I ended up agreeing to a second set of magazines.

This happened a third time about 6 months ago. When they tried to get me to agree to a fourth set, I explained that I was not interested, and asked if they could state that in my account so I would not receive any more offers (I was told this was done, and it was not), and asked if there was any way I could get all three accounts taken care of.

After a lengthy discussion, where the representative put me on hold to discuss options with a supervisor, I was then told that if I paid it off in 4 months, that all 3 accounts would be closed, and I would owe no more. I owed $9.27 on one account, roughly $367.00 on the second account, and over $500 on the third account. I was told that after 4 payment of $132.60 paid consecutively from March thru June, I would no longer owe money.

I had recently gotten engaged, and was beginning the wedding planning process, as well as beginning preparations to move in with my fiance, and was already stretched financially, but agreed to the terms in order to get it paid off and no longer have to deal with it. The 4 payments of $132.60 were paid in full, drafted from my checking account on 4/1/2009, 5/1/2009, 6/2/2009 and 7/1/2009. With the fourth and final payment behind me, I was relieved to have it paid off.

Today I received a call stating that while the third account was paid off in full, the other two accounts are still open and because they are no longer being automatically drafted from my account, are negligent for the past four months, I would have never agreed to pay that large of a sum of money each month, accept for the fact that I was told that my accounts would be paid in full. It is preposterous that I would have left an account with only $9.27 open and I did not stop the auto drafting, and they have no record of me doing so. Now they say I still owe $9.27 for account one and $367.00 account 2.

I just got a house with my fiance that we are moving into this weekend, and I am still trying to plan a small wedding. I have a little over $9.00 in my checking account and about $12.00 in my wallet, and still have household items to purchase and a wedding dress to pay off, and they want me to pay what didn't get auto drafted the last 4 months as well as the rest I owe. Had I known I the other two accounts would be left opened, I wouldn't have agreed to the 4 payments, and would have made a payment schedule accordingly.

I've paid them over $500 in the last 6 months, and probably about that much in the last year or so before that. I have a decent job but I dont make a whole lot. I'm trying to build my life with my future husband, and plan our wedding, that even though its going to be small is going to cost money, and now I owe money that I thought was taken care of.

I was contacted at work in 2006 and told that if I completed a short survey that I would recieve free magazine subscriptions. Pretty soon, I recieved a bill for 19.99. I called the number on the statement and was told that I had agreed to payment for a seperate account which was 19.99 for 36 months!!! Said that they had me on tape agreeing to this amount. I paid roughly $300 over the next year and became fed up.

When I made one payment to them (which was probably my biggest mistake), I gave them my acct number and agreed for an electronic check for THIS PAYMENT ONLY. They continued taking money out of my account and this did not cease until I called the bank and informed them of the situation. They placed a stop payment on the business name and stopped the payments.

I recieved a phone call and was told that I needed to pay my accounts up to date. I was told that I had authourized 2 more accounts in my name and that I owed them another $600 dollars total. I never agreed to pay them for any magazines in the first place, yet alone open 4 seperate accounts with them. I have been notified that they will send me to collections and have made them aware, in writing, that I dispute the debt owed to them.

Gene my wife was called on her cell phone by them while at work. She gave the information they asked for while trying to be nice and tell them she was at work and could not talk. Next thing we knew we where getting a bill from them for 29.95. I tried to call them today to get it canceled. I asked to speak to billing. they should have been able to help me. They transferred me to public relations. All I got was a recording to leave my name and number and they would get back to me. I called 2 more times trying to talk to a supervisor and got the same results. the last time I called they transferred me to a guy that informed me that the problem was because they closed a 5pm est and I am in Alaska. Buy this time I am a little hot under the collar about the run around and called them idiots because they were trying to scam us. The guy told me that he did not have to put up with that and hung up on me. I was to mad at the time to get names.

Like all the other complaints about them....there was never full disclosure of costs, I did not agree to anything and then I get a bill for $897.00!! They tell me they have me on tape. Then they will only having me say I UNDERSTAND their monthly payment, not that I agreed to it! I have filed complaints with both the BBB and FTC. And this company tells you that they have very, very low complaints.... BBB has them with over 400 complaints in the last 36 months. I would say that is alot!!! I have called and written to this company to complain, but have heard nothing from them!! So much for customer satisfaction....

Our complaint is very similar if not exactly like everyone else on here. However, I would like to bring some light into the problem. I called Publishers Business Services (PBS) on June 30, 2009 and spoke with a very rude male in the billing department. I asked to cancel our account and his reply was that it was not possible and we owed PBS over $550 for the subscription. He then brought the amount down to $220, then $210, then $149,50, and finally to $110. I still refused to pay. He continued to yell at me over the phone, and I hung up.

I contacted the Federal Trade Commission (FTC) and filed a complaint. The FTC already has a federal lawsuit against PBS. My wife then emailed PBS' Customer Service department, requesting to cancel the account and that a complaint was filed with the FTC.

Today, July 2, 2009, she recieved an email back from PBS Customer Service stating our account has been cancelled and we would not be billed for any future months and our magazines would be shipped through the end of this year. I highly recommend you make contact with Customer Service and NOT the Billing Department.

Prior to hearing back from PBS Customer Service we did cancel the credit card that PBS had on file so they could not charge our card the $29.90/month. I recommend you do the same and this too will ensure they no longer charge your card.

they called me at work...I am an asst mgr and busy...they got my info after a survey...that i would get free magazines on their behalf...then i got a bill for 79.00...I'm very angry because its been 2 years...I'm sure they have gotten over 300 from me...I don't know what to do because they say they have recorded me and that for me to cancel I must pay the rest.I don't want the magazines...I've never payed so much for a magagazine.

I agred to the service but said i wanted to review on paper first. now they are threating to send me to the local credit bureau

Publishers Business Service called my place of employment and told me if I completed a survey I would receive free magazines, and be eligible for more discounts. I did the survey that verified my address and phone, and other information, soon after I received a bill in the mail stating that I aggreed to pay $29.90 monthly for 29 months. Nearly $900.00 in billing, for magazines I never even heard of, much less ordered.

I was fortunate enough to only be 18 years old, therefore; I haven't gotten any credit cards or checking account information that was given to the company. I will follow up with a letter mailed certified to the billing address that was sent with the bill. Is theere anything else I could do?

No need to further explain what everyone else has explained and experienced. I know I did not give them any more information than my name and my address (which I am renting so it isn't even my legal address). I am ignoring their calls from now on and have filed a complaint with the FTC. I would advise you to do the same, as they are in a suit with them currently.

I was contacted at my place of employment FEb, 09. I was asked to take a survey for free magazines, the first person I spoke to didn,t speak english very well so I could hardly understand what he was asking plus i was trying to take care of my residents needs so I agreed to the subscription.Later I was again contacted at work and ask for my banking information because i owed the company 700.00, not thinking i agreed for them to take money out of my account. So they did I never recieved a invoice before they started withdrawing money from my account.

several times they have called my work and harassed me about payments, i informed that i didnt want their magazines because i would be able to afford them because i was going to be moving and would not have a job. so when the magazines came my boss sent them back.

Yesterday on 4-22-09, i was agin contacted at work and spoke to this representive who then told that they where going to file a civil complaint on me for their money and a insuffient funds check, so i got very upset and didn't say very nice thing to her. is there any thing that can be done about the harrassment and this companies practices.

as a result of the harrassment my boss has told me she is going to have to let me go, if they dont quit calling.plus it has caused alot of stress on me worring about a civil judgement and paying.

I received a call at work, and was asked to take a survey. I did, and they got some contact information from me, and I began receiving magazines that I never asked for. Then, after the magazines started coming, bills started coming in and harrassing phone calls. I have answered some of these calls and told the people that I am not interested in receiving magazines anymore. They said that in order to stop the magazines I was going to have to at least pay a little bit of the balance. I agreed to pay $10.00 on what I owed so they would stop calling and sending the magazines. Well, I got my bsnk statement and they had actually charged over twice the agreed amount onto my account, and continued to charge until I overdrew. Then called asking for an alternate card. I refused and repeatedly told them to stop billing me that I wasn't going to pay for it.

They told me they were going to report me to a collection agency and I told them to go ahead, but that I wasn't going to pay. They still call me, but I moved recently and the magazines and bills are being sent to my former address. I overdrew my bank account, incurring fees, plus they scammed me out of over $20.

A few months back my wife got a call at work to take a survey and unfortunately she took it. They called her again a few times saying she owed money for some magazine subscriptions. She told them she didn't want it, never asked for it and wanted it canceled. They told her that she couldn't cancel because of an agreement they had on tape. They ended up hanging up on her, but haven't called back since. She is certain she never agreed to anything.

Now we are getting bills in the mail saying we owe them money. I tried calling there 800 number, but only got an answering service wanting me to leave contact info. I am not going to give them any more information for them to start hassling us with. To top it off the number they called her at is on the national no call list. Should I just ignore the bills or is there something else I should do? Thanks

As like most of the complaints I read, I too was called at work. I work retail so I wasn't really paying attention to the conversation. To get them off the phone I agreed to get the magazines. A guy called me a few days later to confirm my order. I told him then that I wanted to cancel because I wasn't allowed to have stuff mailed to me at work. He told me that he would call me in a few days.

I get a phone call from daphne, and I explained to her that I already told someone that I wanted to cancel and she told me that I couldn't cancel and that I was told that at the beginning. She badgered me until I finally relented and gave her my banking information since I felt I had no choice but to give it to her. I told her that I didn't have the money to pay for these magazines that I didn't want and she asked if I could make an initial payment of $20. Seeing as how I couldn't get out of it, I agreed. She then told me to hang on the line and a supervisor would go over my payment.

I then hung up since I was at work and had customers to help, and I didn't want their product anyway. A couple minutes later I get another phone call from daphne and my boss explained to her that I was busy helping a customer. Daphne got mad saying that she just talked to me, and my boss told her that now I was helping a customer. Daphne proceeded to call my work 5 yes 5 times in an hour in an attempt to talk to me. My boss finally told her to stop calling the store or she would call our legal department. I almost got sent home because I was so stressed that I couldn't do my job effectively. In addition to complaining on here, I plan on filing a complaint with the BBB of southeast florida.

Instead of the agreed upon $20.00, $90.00 was taking out of my checking account resulting in me having to pay my rent late.

They contacted my son at work, telling him he would get free magazines and after a few months could choose one magazine to receive for one year. He received magazines, but never received anything asking him what magazine he wanted to choose. Instead, he started getting phone calls insisting that he owed them money for all of these free magazines.

When he told them he never got a bill or information on ordering a magazine, they told him he owed them $25.00 (approx.) for the magazine subscription and an additional $70 in late fees. This kid cannot afford $95 for anything, let alone magazines that he was told were free. Harrassing phone calls; bills continue to come in the mail with both his name and address wrong. I (his mother) have talked to them on the phone and told them to stop calling and stop sending bills; he did not want the magazines.

was contacted @ work for magazine subscription, listened, asked for them to send me something to look at and pick my own magazines if i decided to accept. days later received bill and many calls demanding payment, people rude on phone i asked to cancel and speak to supervisor, they hung up on me.

i was informed i had to pay $29.90 per month for 24 months, even if i didn't want the magazines. i don't want this to go to collections. i want to cancel!

On 2/12/09, my husband received a call from PBS at his job. He repeatedly told the telemarketer that he was not interested in purchasing magazines. Yesterday, 2/20/09, we recieved a bill in the mail from Publishers Business Services for $717.60 for magazines that my husband supposedly purchased. In the bill was a slip that said that sales rep Renee Behan had a verified tape of my husband's voice confirming the order and that it could not be cancelled.I immediately called an 800 nunber that I found on www.magsub.com..

I spoke to one man who could not find the tape so he was trasfering me to customer service to cancel the order. That transfer lead nowhere. I called a second time, and they found the tape!! When they played it back it was very suspicious. The voice was very low, only gave one or two word responses and gave the wrong age for my husband and the wrong number of years that we owned our home. After much arguing they transfer me to the manager - James Woods(????).

He gave me a cancellation number to refer to for further billing. I am very suspicious of the manger's name and this cancellation number. Is this another part of this phone fraud?? I submitted a complaint with the FTC this morning. I'm just waiting to see what this company does next.

Last year while I was at work I recieved a phone call about taking a quick survey, I am nice so I couldn't just hang up on someone. So I did the survey while trying to work at the same time. I know they mentioned magazines for only a couple of bucks, but within a month i started to get phone calls from them saying my payments were overdue. I tried to cancel but I was told I couldn't cancel so of course I didn't want my credit messed up so i payed monthly payments for magazines I don't like or even want. It's costing me hundreds of dollars that I don't have.

Then later on they call me at work again and tell me I've been such a good customer they want to give me some FREE magazines, I questioned it are you sure it's free? They kept telling me it was. okay I said then find out it's costing me more money now Free ment a couple hundred dollars.

I have spent hundreds of dollars on magizine subscriptions I don't want and don't recieve all of them anyhow. And just today they call and tell me they took money out for my bill but rather than the $72.00 they took out $144.00 in wich they didn't think it was a big deal but now my bank account is way overdrawn because of them. What can I do?

A representative contacted my place of employment and asked me to take a quick survey. She said once completed I'll receive a free gift. I took the survey and she explained something about magazines and one time fee of 29.90. I started receiving invoices with past due balances on them. I read the contract they sent because the magazines came to my employer, and I never sat down to read the invoices or magazines. It said 29.90 for 24 months.

I called and they said I agreed to the terms. I asked to here the recording and she allowed, but I have reason to believe it was altered. Normally, I listen very carefully to representative and never would have agreed to spend 29.90 for magazines. She explained she could cancel but I am responsible. I explained to her, I will call the District Attorney Office faster than she could blink her eye. I explained, Also, I will contact the Federal Trade Commission as well. I said, You are fooling with the wrong lady this time. Next thing I knew, A supervisor was calling me with a cancellation number and explained I would not be responsible for the charges.

Also, it is a lot of people worried about their credit. It is nothing to worry about unless you gave them your social. If your like me, then you would never give that to a telemarketer. The only thing they should have to reference to you is name, phone number, and address where the magazines were mailed to. I would be more fearful of giving them my credit card or checking information then worried about them putting it on my credit the way it is.

I recieved a phone call at my job (CVS Pharmacy) on January 16, 2009 from a female working with the Publishers Business services. She engaged me in a survey asking my job position and so on.. i talked to the lady even though she called at a very busy time for me. i wasn't really paying attention to her because i had a line forming (as i am a cashier) she went on about magazine offers and low prices and asked my mailing address and my name. I gave it to her and she said she would mail me the offer.

At the time i thought okay.. well she'll mail this to me and i can just ignore it i had no idea she was billing me for $29.90 worth of magazines such as woman's day, elle, rolling stone, bon appetit, men's journal, gentlemen's quartely and lucky. i have no interest in these magazines! the paper she mailed me says i can't cancel my service and that i owe 29.90 for the first 24 months and that i wont have to pay for the remaining 36 months! i thought it was kinda fishy so i googled them and found 1000's of websites claiming them as scammers. i haven't sent any payments in yet and nor do i plan to but im scared this will damage my credit seeing as im only 19 years old! i dont know what else to do and i REFUSE to send them money for something i thought was just a mail offer. Please Please Please get back to me!

Fear of damaged credit and so forth..

I received a phone call at the school where I am a secretary. The person asked me several questions regarding my job and job responsibilities (stupid me i thought the call was job related, since i deal with vendors all the time). They proceeded to tellme that i could get FREE magazines. I tiold them a few times that i was not interested. They would not take no for an answer. They told me if i did not like the magazines i could cancel at any time. They also told me that the conversation was being recorded.

After much badgering from them, i agreed to some magazines. next thing i know 10 different magazines start showing up in my name at my place of employment. They are charging me $30 per monthe for 24 months for my free magazines. This company is a SCAM and should be put out of business. They are a bunch of fast talking scum. i am trying to cancel my subscription, but i am sure that this will go on for months. DO NOT have anything to do with this company. Dosen't any one have the [fortitude] to put a stop to their unfair practices?

If I stop paying they will send me to collecions and it will damage my credit.

I recieved the call at work. They were offering several magazines at a discount rate. I could choose from a list which they would send to me. I could cancel at any time. The cost was $12.00 a month. I asked for the info to be sent and I would then make a decision. I recieved a bill for $24.00 each month for 30months. I did call to cancel after I recieved a magazine I did not choose and a notice of collection for $720.00.

I was able to decrease the charges for this and get magagzines I wanted for a 1time charge of $125.00. Then I received my credit card bill and there was a charge on the same date in same city in Florida for $86.42 for a Chinese Restaurant. They used my card for lunch I guess. My credit card company took off the charge and followed up with them I do believe...what a SCAM and rude rude people.

Used my credit card for a restaurant charge. Credit Card Fraud.

My daughter received a call at work (Blockbusters) on her first day on the job by someone claiming to be from Blockbusters on Valencia St. in Tucson. My daughther thought she was taking a survey and then they asked for her address to confirm who she was, etc. She was told they would send her something about magazines. She subsequently received documents stating she owed $29.90 per month for 24 months. We have emailed and left a voice mail for the company demanding that they cancel this immediately.

Angry!

During November and December 2008, I received several bills from Publishers Business Service which were very vague. The bills did not appear to be legitimate as they did not list any details of the goods or services that I had supposedly ordered.

Today a man from Publishers Business Service called me demanding payment of $29.90 per month for shipping and handling of magazines that I had not even received yet. I told him that I did not order the magazines. He said he had the recording of the telephone conversation from October. I told the man that I recalled speaking to the marketer but said I did not want the magazines when I learned they were not truly free. He passed me on to a young lady in Customer Service who played the recording. I told her that I was not convinced the recording was complete because it was not clear and did not include me ending the call. I believe the portion of the recording with me refusing the order was edited out.

I told the lady to send a detail invoice to me including the business name, physical street address, and telephone number, and detail listing of magazines that were being billed. She said well, the business name is Publishers Business Service. I said, OK where is it located? She replied, We are located all over. I said, Exactly where are you located? Where are you calling from now? She mumbled and when I asked her to repeat she said, Florida. She was speaking very clearly until I asked for a few simple details about the company. I asked, Where in Florida? She mumbled again, Altamonte Springs. I asked her to spell that and she said, Let me transfer you to my supervisor so she can cancel this all out for you and be done with it.

I know she could hear me typing on my computer as I was searching for information about the company. The supervisor was very courteous and quickly gave me a 5-digit+1-alpha character cancelation number. I asked for her name in case someone thinks I made the number up and she gave me a name. She said that if I receive another bill or phone call, just give them this number.

I was at work and recieved a phone call they asked for manager and i said the werent in then they asked if i would take a survey i said and next thing u know they have me signed up for 700 plus dollars for magazines and now they are saying its non cancelable

I called to talk to someone about being over charged due to my accountint being on sick leave. I didn't figure it out till they have pulled over 300.00 dollars I didn't arthorize. I started dealing with this magazine company in March of 08. in September 5 08 I got a call about my acct being in the rears for two months. I had explained to the lady i was haveing finacial difficulties at this time she said she could help me by cutting my bill in half wich would be 280.00. I told her that i could do that but not till the 15 of September due to i,d have to scrape it up she said ok but if you can,t come up with it give me a call back and that is when i gave her my credit card # because befor i was paying by check.

Then in Nov. they had called again saying since i,ve paid in full they had a deal for me wher i just pay shipping of 24.00 a mont starting in Dec. to get my old mag. perscriptoin for 3 years longer i said ok unaware that they are still takeing money for the last deal still. Well neddles to say my accontiant came back to work yesterday and showed me that not only am i still giveing them the monthly payment for the one i paid off they started to take out for the new one and it,s more than they said. So this afternoon I called them to see what was going on and made him play the recording of my last conversatin with theme because he said i was wrong and it proved me right and all he said is whats the big deal it,s only a little bit more than they told me and only a month sooner and i said well it look like i should be able to void this contract since you i lied he said oh no ,

so i started to tell him how they allready y took way over what they were suppose to on the last subscription and he tried telling me that the same day i paid that one off i started a new one of course i arggued with him and asked for that tape wich of course he couldn,t find so i told him I was shutting my credit card off and they can send me proof befor they get another penny out of me and keep ther maggazines even the ones i paid for I,ve paid then a tottal of 931.00 in six months how much more do they want?

Not sure yet but I' m guessing they will send me to a collection agency then what

I received a telephone call one morning while opening the store I manage from a Publishers Business Services representative telling me I could receive a number of magazines at a largely discounted price and they would send me the paperwork to fill out to select the magazines I desired or cancel the order. I never sent the order form in and called the company to let them know my circumstances had changed and I wouldn't be able to afford the subscription because for one the price had went up a great deal and for two I had just returned to work after being put on bedrest for two months and having a new baby, I already had two older kids,and just had to buy a new car because the motor went in my old one. Needless to say I knew I wouldn't have the money to pay for any magazine subscriptions any time soon.

After discussing all of this with the first person I spoke to they told me they would talk to their supervisor, get something worked out, and give me a call back. I have still to this day not spoke to the same person but I received at least three telephone calls a week at my place of work for months on end telling me if I didn't send in a payment soon they would be contacting the credit union and I am now receiving telephone calls from them. I don't even receive magazines that are of any interest to me or my family so they get thrown away.

I now have all of this on my credit when I desperately need good credit considering I would like to be able to buy a home for us instead of paying rent for something that's never going to be mine.

they keep calling and stating that we owe them 720.00 for magazines that we never received. Now they are calling me at work and my employer is getting very upset over this.

I received a telephone call at work offering me subscriptions to magazines for approx. $30.00 a year total, cancellable at any time. I agreed, and thankfully only gave them my home address. I received a bill for much more, and immediately called to cancel the service. I keep receiving the magazines, and now am receiving notification that they are going to report this to collections. I have no need for these magazines and would never have ordered them in the first place. My mother also called for me to cancel and was told that the cancellation was in process, yet I continue to receive harrasing calls at work for collections.

This company continues to harrass me on the telephone, and is threatening me with legal action. I researched them on the internet, and see that there are MANY complaints about this company- all stories identical to mine.

I was called at work and was given a survey. I was told that I would receive 1 month free magazines and if I would like to continue the subscriptions I woul then pay $29.00 a month with no contract and could cancel at anytime. I would shortly receive a list of magazines to choose from. I never received the list and just recently started receiving magazines such as Men's Journal, Rolling Stone, magazines I would and have never use. I have never received anything else from them by mail.

Now I am receiving phone calls saying I owe them $32.00 and if I want to cancel I will have to pay them $60.00. They say they have a recording of me agreeing to pay them something like $1,000 for the next few years. I never agreed to anything like that. They call me constantly at work and badger me for the money. I told them I was misinformed and would never agree to that and they tell me basically that it is to bad and I have to pay them or they will send me to collections.

I think this is a big scam and after doing research on the internet I see that I am not the only one who they are pulling a number on. Harrassed at work. It is causing stress at my workplace and stress do the fact they are going to put this on my credit report

We received a bill in the mail for some magazines they say my daughter who is a minor ordered.

The bill came to our home address business name of ******** ****** ********** with my daughters name Jeanne ********.

First of all, my daughter says she did not order any magazines, and even if she wanted to she is not authorized to do so. Secondly, we have not received any magazines and do not care to. I called the *** *** **** to call this order and was told I have to pay a cancellation fee of $29.90. I told them I am not paying that and they should simply cancel this order and DO NOT SHIP US ANY MAGAZINE.

A few days after doing so, we received notice for $29.90 saying they will agree to cancel the order but we will continue to receive magazines at no additional cost for a while longer but we still need to pay the $29.90.

I have written them a letter stating again. We do not intend to pay anything. We have not received any magazines and do not intend to pay for any should they be delivered.

My daughter is an unemployed student and they will not be able to collect from her either.

This company represented themselves as being affiliated with the company that I work for. After signing up for their magazines, I found out that my company has no knowledge of PBS. They have been harrassing me at work for payment, offering discounts, etc. A couple of weeks ago, a man representing himself as part of law firm called me at work and told me that he wanted to settle my account for $100 (he said that I owed PBS $430). I paid them because I was afraid of legal action. During this call, I found out that I had a second account with PBS. This supposed law firm associate didn't know how I could've gotten a second account.

I realized something was wrong because I heard a lot of voices in the background while I was talking to this person, as if he was in a call center. Not long after this, I cancelled my debit card so that PBS could no longer access my account. I also emailed 2 complaints to PBS via their website and via regular email informing them that I was cancelling my debit card, and that they should send me an invoice. My complaints were ignored. I got a call from PBS today requesting payment in the amount of $89 (they called me at work). I told the person I spoke to (Ann), that I wanted them to send me an invoice and that I would send them a check. She told me that they couldn't do this because my card had been declined.

If they'd read my complaints, they'd know that I'd asked them to send me an invoice. She even suggested that I pay over the phone using a check, which I refused to do. She told me that they would try the card again on Monday. This company deceived me, and harrasses me at work for payment. Somebody needs to do something to get this company to cease and desist. I'm sure that I'm not the only person that Publishers Business Services has ripped off.

I've had a difficult time paying my regular bills because of the costs of having to pay PBS for something I didn't really want and can't get out of. I've even had my cell phone shut off because of this.

They called my past job and thought it was a cool deal. They told me that they would send me a list of magazines and I could just pay the shipping for the ones I would choose. They sent me the list and wanted nothing on the list and never chose anything. Now I'm getting women magazines and stuff I don't want.

I've emailed them about it and talked to them. They are saying it is too late trying to charge me $90 to cancel. I emailed them to cancel and the last guy claims there is no record of the email plus I called before that and there is apparently no call record of that too.

This is still new but I assume they are gonna affect my credit rating.

These people keep sending magazines & bills for magazines I DID NOT order. They had my address right but my name wrong. They swear they have a recording of me...whatever. Didn't order/don't want. They have been sending me bills & say I now owe over $35 but if I want to cancel I have to pay $60. They only call at work...not home.

This is a complete scam & NO MATTER what they say I didn't order any magazines...I never read them & if I did read magazines it wouldn't be the stupid ones they are sending me....I'm tired of this harassment & I'm contemplating having to hire an attorney because I have exemplary credit & I refuse for this to mess it up

I currently am getting stress headaches over the though of this screwing up my credit....

I was at work when this company called me and gave me their sales pitch. When she told me about the fee, I asked, is this a one time fee. They said yes. A month later I received a bill from them, stating that I owe them 29.90 a month for the next 2 years. I would never have signed up for something like that, I can't afford that! Now they are calling and harassing me at work, which I have since told my coworkers to tell them I have quit, hoping to stop the calls. I have tried to contact them myself to cancel, but as soon as I hit the submit button it clears my screen, so I tried it again with the same result. That was when I decided to type their name in a search and found all the complaints from other individuals on the consumer site. I just cant believe I fell for their scam!

They are threatening to send me to collections, I've received 2 pink slips in the mail stating my account is overdue. My co workers have told me that they have been calling for me, but haven't actually got me on the phone yet.

PBS called my husband at work, he is a store manager, but was running a register at the time and dealing with customers. He thought that he was getting some free magazines. Imagine getting a bill for $800.00, for free magazines. We both have talked with many different people from this company. We have been harrassed at work and at home. After many discussions with PBS, my husband agreed to pay $55.00 just to stop the madness and they said that would cancel the subscription. Meanwhile, someone leaves a voicemail on my cell phone stating that in order to prevent our account from being turned over to a collection agency they would accept a nominal fee of $31.80 and that would cancel our subscription.

So I called and talked with David at PBS and let him listen to MY taped conversation of the change of dollar amounts which he agreed with. I reiterated that they would not take the $55.00 out and instead they would take the $31.80 out of my husbands checking account and he stated yes, that would happen. But in reality PBS deducted both amounts from my husbands checking account, resulting in a $25.00 overage charge and on top of that we had to pay an addtional $25.00 to do a stop payment on the amount they stated they would not take out. This has been going on since March of 2008.

It is now the middle of July. I have faxed over copies of where they took both payments out (account numbers deleted of course). Now that they owe me money, I for some reason have to wait for someone's approval in order to get a refund. I have asked them to take me off their mailing/phone list. We are still getting calls and bills. I feel like this has gone too far. What are people supposed to do when they are threatened with collection agencies, bad credit, etc.? My husband and myself are at our wits end with this total and complete mess.

Financial hardship with deductions from checking account. Emotional stress with numerous phone calls dealing with rude individuals

My daughter now continues to get statements from Publishers Business Services. She had contacted them stating that she never agreed to such charges, nor agreed to receive any magazines. Publishers Business Services state that they have the telephone conversation recorded to such agreement. My daughter has stated to these people over and over that she made no such agreement and they insist that she did. WATCH OUT EVERYONE FOR THESE PEOPLE.

I am filing this on behalf of my daughter who was phoned at her place of employment. The company asked if she would like to complete a survey and receive a free gift. She did not realize that she was ordering $360 worth of magazines over a 6 year period. She called to cancel and the reply was that she could not cancel and if she did not pay they would send her to collections and her credit would be ruined. They had her on tape and she was obligated to pay or they would send people after her until she did. They practically demanded a credit card # from her to pay.

However, my daughter's credit card was denied due to a self imposed credit limit. (A smart thing in her college times). She got a past due notice, more calls at work. She finally gave them a debit number and called me for financial help for groceries to which I replied with a joint call to the bank and closed the account. A followup phone call by myself to PBS was met with a confirmation number of cancellation until they realized that she had arranged for the first payment. Of course I told them that we had notified the bank and that account had been closed. A supervisor was called and verbal confirmation of the cancellation was given.

These guys were ruthless to take advantage of a young adult at work. How did they get her name and number? My suspicion is that they called and asked for the managers name, hung up and recalled asking for her by name. The person I spoke with cordial but I was firm as to what was going to happen. This is just plain and simple- wrong! A young working adult paying for college loans cannot afford a $360.00 demand payment and does not merit being harrassed at their place of employment. They are preying on people and need to be stopped.

Unsolicited call on my business phone. New business. Told I would get free magazines if I answered survey questions. At end of survey was told that there would be a one-time charge of $27 for the magazines. Yesterday I received a bill for $29.90 per month for 23 months. Was told this telrephone transactioin had been recorded, which I view as a veiled threat to keep victims from seeking retribution.

I run a small landscaping business. I cannot afford these magazines, nor do I want them, especially Woman's Day and Vogue. I am a single man with no roantic entanglements.

This company called my daughter who is not mentally stable and only 19 years old. They called her at work and harassed her and got information from her. She said she never chose to order magazines. Now they are trying to say she owes 700.00 plus dollars. I called and explained to them and said no one wants the magazines and to stop sending them. They wanted $100.00 minimum to stop sending them. I said we do not want your magazines and we will not pay you anything. They stated they will turn her into a collections agency and the judge will decide. This place is a huge scam and should be put out of business for preying on young people.

My daughter and I are very upset that she could even possibly be charged that huge amount of money for magazines she did not order and does not want. What young person would commit to 5 years of magazines they didn't ask for and pay $700.00 for?

My daughter was contacted at work to buy magazines. She declined the offer by kept on being persistent. My daughter refused to purchase any magazines. She received a bill on April 6, 2008 and was charged a total of $717.60 or monthly charges of $29.90 for 23 installments for Elle (60 issues); Men's Journal (60); Rolling Stone (130); Home (40); Woman's Day (83) Gentlemen's Quarterly (60) and Vogue (60).

Nothing yet...however, I plan to file a grievance with the Better Business Bureau in addition to soliciting for a possible Class Action Suit against these dirtbags.

I am a professional fundraiser and was called by these people in the middle of the day at my work. I was harassed to the point where I just wanted to get the obnoxious person off the phone. 1) What kind of company has people calling people who are that abrasive and annoying at work? 2) Upon getting a bill from these people for a service they haven't provided, I found out that they recorded my phone conversation with them as proof that I 'agreed' to pay for this service.

I will state here and now that the phone conversation is edited against the person they are soliciting. I did not recall agreeing to 6 months of service and then backing out. I am not paying for ANY service that I haven't used nor received. This company is horrible, and they still keep sending me forms that I need to pay and give them a credit card number. It looks legit until I started researching them and reading stories which are extremely similar.

I work at a retail store. The Publishers Business Services called, and unfortunately for me, I answered. I told them that all business-related questions can be directed at our Home Office, but the representative kept harassing me about answering a few questions. I answered them in an attempt to get them off the phone so I can get back to assisting customers out on the sales floor and do my duties as my work demands--so half-listened to the questions. I asked them if I could cancel at anytime but couldn't quite hear the answer as music is played at our store and another associate was talking to me on our walkie-talkie earpiece. I lamented over the fact that someone could have possibly just stolen my identity, but received a bill yesterday saying that I owe over $700 for publications that I do not care about. I subscribe to other magazines; and in the past, I have the opportunity to end them at anytime and never had to pay this absurd amount for them.

I refuse to pay this amount, and the harassing behavior that I get from this company is horrible. Someone needs to inform all major publishing companies like Conde Nast and Hearst not to deal with this company for it is a scam. Even in their invoice, they say they have a tape of me and threatens that my credit will be damaged if I do not pay. I feel that I was unable to make an informed decision since I was at work and had work distractions keeping me from doing so. My invoice also has my name spelled incorrectly so basically, on this company's records, they have someone who does not exist.

I cannot afford to pay this ridiculous amount as I am in debt for student loans and will continue to be for I am going back to school in the fall. I have been worried since this has happened that my credit will be ruined which may affect the student loans I need to finish school. I felt that I was bullied and duped into a deal and now am stuck. All my magazine subscriptions in the past have always been through the mail or internet, never by phone through an outside company. I have always dealt with the publishers directly. I can't afford the payments. I visited the Publishers Business Services' website to file a complaint, but when I hit the 'submit' button, it didn't look like it went through and did this 2 more times making me think that the website is bogus.

I am now receiving bills for $24.00 a month for 30 months from these people. They will not return calls or answer emails in order to rectify the situation. I am seriously concerned that they ar escamming thousands of people daily like this. Please help!

I was called at work. I work at a lumber department with many customers and power equipment. I was unable to hear the call. The next thing I know, I receive bill for $720 of magazines from Publisher's Business Services. I have called these people three times for cancellation. Today I was told that this is not possible. When I asked for the contact information for someone who could take care of it, the customer service rep hung up the phone on me.

This company clearly states they will report this to credit reporting agencies. I do not want these magazines, I will not make a payment, and if any arrive in the mail they will be refused and returned to the Post Office.

I received a phone call from a telemarketer (Publisher Business Services) while I was taking care of customers at my retail job. I told him that I was working and had to go but he wouldn't take no for an answer and kept persisting and I finally accepted just a trial offer of magazines. At first the bill was twenty dollars. I paid it and then received another bill a few weeks later for $44.00. I paid that bill also and wrote on the check to cancel the order. (also wrote a seperate note)Now another high pressure guy is calling me at work and saying I owe them $1000.00 and that if I don't pay they will report me to a collection agency and my credit will be ruined.

ordered some magazines one day when i was working nights and sleeping during day. realized what i had done and called to cancel as soon as they sent the first bill. which was months before ever receiving magazines. was told that i couldn't that we had a contract I dont think i would have agreed to anything like that. But they say they will charge me almost $900.oo and it will go on my credit report if i dont pay. This company doesn't send magazines that i would order they don't send any magazine consistently . i receive all diferent kinds of magazines and vert rarely do i get the same magazine more than twice.

I cant believe that I have to pay for magazines that i dont want for 2 years.

I don't have the money to pay for something like this. I have been trying to keep these people paid and I struggle just to pay my everyday expenses. I am trying to qualify for a home loan and I think that it is hurting my credit score. Not to mention the stress of trying to come up with the money for something I dont want. I was told I have to pay for 2 years.

This company called my son on his cell phone at work -saying they were giving a special deal to Bed Bath and Beyond employees to trial magazines at no cost to them. My son asked at least 6 times if there was a cost and he was told no > they called to back to confirm -again he was told no cost Yesterday he rc'd a bill for $720 for 7 magazines most of had a subscription times of 50 - 90 issues. The other issue is that he is only 17 -even though he is almost 18. I called them and they cx right away but told me that they had taped conversation that my son agreed to this. I told them that I highly doubt my son would agree to$720 worth of magazines when he was told they were no cost and a trial. I am not throughly convinced that this is over but I certainly hope so.

I received an invoice telling me that I will be receiving 60 issues of Elle, House & Garden, Vogue, Lucky and Glamour and 90 issues of Inc. Magazine . That's 6 magazines a monthly at a total cost to me of $720 (24.00 a month) and that I could not cancel this subscription. I did not realize that this was a phone solicitation and am not interested in this subscription. They provided no contact number and actually sent a veiled threat regarding my future credit status if the payments aren't made and kept up-to-date.

I am out a lot of money for crappy magazines.

The bank has reversed the charges pending their investigation but asked me to work it out with them. So I wouldn't lose my job I had my mom call them and they said there are guys who are paid commission to collect money on the full order and they had a recorded telephone call. I had a typed confirmation of an order for $18 and they didn't seem to want to discuss that. I would NEVER have allowed ANYONE to take almost $900 from me in 2+ months for magazines. This is outrageous. SOMEONE NEEDS TO DO SOMETHING FAST. Before resolving, they wanted copies of my bank account showing they withdrew the money, so I sent but blocked out my full account number. I know that is what they were looking for, since I canceled my MC account. They called me again at work and said they can't do anything. They just spoke with my mom earlier today and said they would work to resolve.

i have been told by my work if it these calls dont stop I can lose my job they call that much

Publisher's Business Serivces contacted me at my extremely busy New York Consulting office approximately three months ago (May, 2007). They asked if I would like to receive magazine subscriptions at no cost- I would only pay for shipping. I gave my home address and asked that they send me information in the mail.

A few weeks later, I received a bill in the mail and magazines began pouring in. When I asked them to stop sending the magazines, they said that I was under a five-year un-cancellable contract that I had verbally agreed to over the phone. I had only requested more information to be sent to me regarding their subscription options- I NEVER agreed to a contract.

They began sending magazines to my work address and consistently harassing me at work in a disrespectful, demeaning and threatening manner. They have been sending letters that my credit score will be ruined because of my debt with them.

On the afternoon of August 20, 2007, a man who identified himself as Paul Brooks called regerding the account. He spoke in a threatening manner, asking to speak with my boss and the CEO, saying that he would find my social security number and further information about me. When I had to end the call to tend to pertinent business issues, he called my business phone approximately fifteen times and spoke in a manner that caused me to feel unsafe and severely threatened, incurring emotional trauma and threats of physical intimidation (citing that he will find and disclose my true identity). On the last call of the afternoon, I picked up the phone to his voice asking, Are you going to file for harassment against me yet.

Mr. Brooks claimed that my alleged debt with the oral contract (that I did not agree to)totals $960!!!!

Based on my experience with Publisher's Business Services, they have practiced unethical business in many areas:

Sales practice- sales presentation misrepresented the product/contract, sales presentation used dishonest sales practices, sales presentation used high pressure methods

Billing & Collection Issues- Failure to correct billing errors, general billing complaint issues

Delivery- delivery of unordered services

Contract Issues- General contract complaint issues

PBS claims that my credit score will be destroyed and they will be sending my account to collections.

These are on top of the consistent distraction PBS has incurred to me at work via their harassment and the intimidation that their threats produced.

I received a phone call despite the fact that my phone number is registered on the national Do-Not-Call registry. I asked what the company did and the person was not very specific. She wanted to ask me 5 questions and give me an award if I did this. I asked her if the company was a research company, but she did not answer that affirmatively. I confirmed the company name and immediately searched it via Google and saw the first entry that came up was about complaints against them. I told the person that and she asked if that meant I did not want to answer the questions. I said it did and then hung up.

my husband was contacted at our business and answered questions that he thought where pure inquiry now we have recieved a bill with no contact number and an incorrect web address for a total of $720.00 for magazine subcriptions to which we have no use. i have since contacted several resources trying to aquire contact information to no prevale.

I am sure I understood that you said a month for free. Since I thought that I moving back to my country in the near future, I would have never agreed to a year subscription and it was not even for Business purpose.

They tell me that they have my signature via record tape. Is that even possible?

PBS automatically drafts my account for the amount of the magazines per month. Sometimes they draft on the 1st of the month and other times, they draft on the 3rd or the 4th.... its very annoying. I wish this could go away

After a month of waiting for the magazines I had never received, I was getting worried. The bill arrived with a note saying that if I didn't pay the bill it would be counted against my credit history. It also said I couldn't cancel the subscription for 6 months. So, I paid the bill. I was furious. Then I started getting the magazines a few weeks later.

They still called my work and offered me what sounded like great offers. I would receive 4 magazines for free, if I paid shipping. I said, OK, I'll do it.

The other day they called and said my account had been paid in full, and preceeded to offer me yet another offer. I declined, twice. Then there was another payment withdrawn from my checkings account. I emailed them telling what had happened, and left them compalints on their website, www.magsubs.com. They have never returned my email or complaints. It's been over a week and still nothing.

I'm beginning to wonder if I can cancel after being subscribed for over a year.