New Corp

I purchased an extended warranty with Toys R Us for a Little Tykes Jump and Slide. Toys R Us said the warranty would cover rips, tears and mechanical failures. It seemed like a no brainer. However, the jumpy house popped a hole in the fabric. I called to ask for warranty coverage. New Co said that it was their intention to no longer cover this product. Therefore, they will not provide any repairs. Luckily, Toys R Us is going to honor it and give us a new Jump and Slide. However, N.E.W. Companies have poor business practices. They sell a product and do not honor the sale.

I bought a Polaroid 32" LCD TV (FXM-3211C) for $470 from Ubid.com with an extended warranty for $166 from New Corp. The TV started to have a "fuzzy" picture for a minute when first turned on, this progressed to +5 minutes. I called in on the warranty and a pre-paid foam padded box was sent to me, I shipped it. 2 months go by with no communication, so I call. They said, the LCD panel was cracked, they called it customer damage and would not repair it. I explained that nothing was wrong with screen when I shipped it and asked them to file an insurance claim with the shipper. They said no and gave me the option of having them ship it back. When I got the TV back the screen was severely cracked, no image could be seen at all. I paid $166 for a warranty company (New Corp) to destroy my TV instead of fix it.