MWI - Act Fast!

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As Mike notes, you must move quickly to cancel your MWI Essentials account to prevent being billed again:
I submitted a complaint earlier about Essentials. Believe it or not, Essentials enrolled me AGAIN on a different credit card last month. Needless to say I called and ripped them a new one and advised them that if I found a charge on any of my future credit card statements from them, I'd report them to the FTC and the attorney general of every state in the union!

But the reason I'm writing is because I think your visitors need to be reminded that it's not enough to call and tell them to cancel your membership. I've done research elsewhere and found out that these companies usually tell you they will refund your money and it will take about 30 days. By the time 30 days comes and goes and you haven't received a refund, it is now too late for your card-issuing bank to do anything about it. This is these companies' strategy to get and keep your money and deny you the services they hawked to steal your money in the first place (because, at that point, you DID ask them to cancel the membership. Too bad if you inadvertently did not get your refund).

The bottom line is this: If you see a charge from one of these companies on your credit-card statement, you need to contact the card-issuing bank RIGHT AWAY and demand they get your money back. If you report the defrauding right away as I did, your bank will most likely credit the purchase back to you and proceed on their own to attempt recovery from the company.

This is by far the worst rip-off perpetrated on the American public I've ever seen. Thanks for providing a forum for past victims to warn potential future ones.

We couldn't agree more. And we'd add only that it's essential to do more than call: your should also write to your credit card company and Essentials, using certified mail, return receipt requested. Keep copies. Faxes and emails are completely worthless.

SueEllen of High Point NC (6/29/02):
For the 2nd time my credit card has been charged w/o my authorization, 1st time 9.95 2nd time on 6/4 for 199.95. They say they will credit my acct. but how are they able to get away with this. It is a scam!

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