Subscription Woes • Big Sky Periodicals • Big Sky Responds • Diversified Marketing • Magazine Source --- News • Direct Sales International to Pay $7 Million • Negative Option Marketing: When No Means Yes

Vickie of Bath, NY, writes:
I had a solicitation call to receive so many magazines at a discounted price. I thought at the time it was a pretty good selection so I ordered. The way the phone conversation went it was only supposed to be for one year. WRONG. For three months it was deducted from my checking account. I called asking how many more payments I had to make or how much more did I owe. They said that I owed over $500.

I couldn't believe it and I questioned it and she explained to me that it was for a five-year membership. I asked if I could get out of it and there was no way out. That was two years ago. Right now I am three months behind and I was getting about 10 calls a day. I finally took the calls and explained to them that I am on disability and can't pay, can we work out something. The lady explained that if I make at least one payment she will hold it off for a month.

So I paid one month's payment, the next week I got the same call from a guy. Boy did I let him have it! Supposedly they will put it off until the end of April but I will be another month behind. The next day I get a call from a renewal service that works for Magazine Source to extend my magazines another year. I said NO thanks and don't ever call here again-remove my name from your call back list. I now, as of today still owe them $240.00 to pay them off. And for every month that I am behind they charge my account $1.00.

I got a caller ID box and if it comes up unavailable I do not answer the phone. I hate even hearing the phone ring. Sometimes I just ignore it. If I answer and it is a sales call I hang up immediately. Or I end up getting rude with the caller. I am so sick of solictiation calls!

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If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

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