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Leisure Advantage


Tara of Henderson, NV, writes:
I clicked on an ad that said "4 free movie tickets" to see what it was about. When I realized I had to join a club, I got out of the window and moved on. A week or two later, I noticed a $1.00 charge on my bank statement, but since it was only a buck, I let it slide. Little did I know that Leisure Advantage got my debit card number and proceeded to debit my account an additional $79.95.

I was unaware of the debit, therefore my account was overdrawn, and my bank charged me $28.00 each for 2 transactions that did not clear because of this fraud.

Gretchen of Port Republic, VA:
In April of 2000 I signed up for a Leisure Advantage Membership with the promise of free airline tickets for signing up. When I received the membership packet there was a card I had to fill out and send in for the free airline tickets. I did this and waited and waited and waited. On October 9, 2000 I called customer service and spoke with a man named Daryl who gave me a number (3701). He said it was a mistake that I had never received the free airline tickets and he would have them sent out right away.

I still have not received them! In addition I got a notice in the mail last week which stated I had just signed up for a Leisure Advantage membership! I sure as heck wouldn't sign up for it twice. It cost me $69.95 for a membership which resulted in no airline tickets and a great deal of aggravation. What I got for my $69.95 was a "free subscription" to Fitness magazine. I was counting on the airline tickets for a trip in the summer which obviously never occured.

Greg of Woodstock, GA, writes:
Leisure called me, I accepted and made a note on my desk. Three weeks later, I still had no free tickets/coupons from them so I called and cancelled it. They have a record of my call but started asking me questions about who I spoke with etc. Come on - if I found that information that support person would have no idea at all about our conversation.

Today, my credit card bill reflects the charge! I call Leisure, they say they will credit my card but it will take 2 billing cycles! They are making money off of holding my $79.95 for 60 days. This is truly unethical business practices especially since I called and canceled. Hang up the phone if these guys call you.

Of course they were working with First USA credit card company and guess what - everyone will make money on this one at my cost. First USA on interest (since I have a long term loan with them - this $79.95 will have to go toward Leisure and not my loan). Plus Leisure makes money on the 60+ day float.

Michael of Malakoff, TX, writes:
I supposedly answered a survey on the internet, according to my bank, and I was charged $84.00. I do not know who "Leisure Advantage" is and I would like to have my money returned.

I lost $84.00 and I don't know if this company will continue to charge my account. I have called my bank to stop or block any more charges from "Leisure Advantage.

We're not sure if it's the same one but AT&T -- yes, Ma Bell herself -- operates a program that goes by the very same name. You can read all about it on their Web site. It's one of these screwball programs that involve an annual fee that supposedly saves you "hundreds of dollars" per year.

If this is what reached up and bit Michael, he should lose no time in writing to AT&T and demanding a refund -- and everyone else should hang up on telemarketers bearing similar offers and read Internet sites very carefully before taking any surveys.

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If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.


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July 9 2008

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