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Goldfellow

Amy of Torrence CA (11/27/08)
Goldfellow.com is a scam! STAY AWAY!!! I had originally sent my items in to them with the intention to get some extra cash for the holidays to buy my kids some presents. I printed my free FedEx label and immediately sent my jewelry in. Their tracking system was not real time! When I first called about my jewelry they did not have an answer to even where it was, let alone the settlement amount?!1! After waiting over a week, and several unanswered calls I finally got a settlement amount from them and it was absolutely ridicolous! They pay top dollar? Complete BS!

I immediately called them up and nicely asked why my amount was so little. They put a very rude male supervisor? on the phone and I demanded my pak back! I finally received my jewelry back after fighting with them and them not even knowing where it was after 15 days! Never again!!! I got 3x the amount of money from my jewelry from my local pawn shop!! I have reported them to the BBB!!! That was the most aggravating thing that I have ever had to deal with in my life!

The company responds:

I am the founder of GoldFellow and would like to respond to your malicious post. I found your comments to be interesting to say the least. Please provide me your customer number to identify who you are.

Regarding your charges:
1) GoldFellow provides real time tracking, something you would know if you tracked your package
2)EVERY package received is graded and settlement posted the same day as it arrives.
3) There are no "Male Supervisors" employeed at GoldFellow or any other supervisors.
4)If a customer declines our offer we return their valuables via Fedex immediately, therfore providing tracking.

I certainly could be mistaking, but my guess is you are likely one of our competitors attempting to discredit us rather than provide the quality service and honest pricing that GoldFellow prides itself.

Sincerely,
Michael H Gusky, President
GoldFellow

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