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Consumer Affairs


Equinox


Consumer Complaints & Reviews

I am upset with General Motors, as a company. I purchased a used 2006 Equinox in November, 2008, with 36,000 miles. At 52,000 miles, the head gasket failed, and needed $1,700 in repair. I am now faced with a second blown head gasket, or intake gasket (have not made it to the dealership yet) at 90,000 miles, and up to $1,400 in repairs. When you read the car forums, it is clearly a flaw in the coolant used, or the type of head gasket used. I also have a leak in the body of my car. I have never heard of that one! I am expected to pay $120 per hour diagnostic fee, and if General Motors determines it is a "design flaw", they will help cover the cost. From everything I have read, even with the evidence staring them in the face, they will not acknowledge. There is an issue with this car. Unfortunately, because of the economic downturn, and some financial problems, I cannot even qualify for a loan, to get out of this mess. Any help out there for the little people who didn't get bailed out by the government.

I joined Equinox with many promises from Jim Short, Bill Gould and everyone else high up on the totem pole at Equinox. I went to 2 different seminars costing $300 each just to attend. I spent over $400 in hotel and food expenses, another $800 on clothes that I could wear to the office. I was at that time a single mother. I didn't have the money to spend, but I did it because they promised that if I worked hard I would become a millionaire like them.

I drove 45 miles to this office everyday. I spent my own money (hundreds of dollars) placing ads in the paper, my mother took out a $12,000 loan against her house so that we could become directors in the company. We now have products sitting in our house because noone wanted to spend that kind of money on shampoo!

My mother had to file bankruptcy because of these people. I was left with no money to support myself or my young child, I had to rely on family and the goverment until I could get back on my feet again! I felt really stupid.

I took out a $12,000.00 loan against my home to purchase products because they really made me believe we would do well. I had to file bankruptcy. My credit is ruined!

I made it out with only loosing $36. I am just writing this so that maybe something can be done so that others aren't hurt by it. I received a call from a Nash R. at a place he called Infinite Effects. He told me they were a new company looking for people to work sales, customer service, and management positions. He said he had gotten my name from my aunt. He asked me if I was interested in any of the positions and I said that I was the customer service one.

He said he had time to interview me at either 7pm that night or 1pm the next day. I went there at 7. When I got there, there were two other people who said they also had 7pm interviews with Nash. They took each one of us back separately to a room with a big screen TV, some chairs and a bunch of Equinox International products. They told us a little bit about the water filtration systems and then had us watch a video with William Gould in it.

They kept telling us how much money we could make and how college got you nowhere and so on. They made it all sound very convincing. They then told us about a seminar in Cinncinnati the next weekend. They said it cost $300 to go but that we really should. Nash then took me to the back of the building and told me that he thought that I was the sharpest one there and he wanted me to sponsor the other two and go to the seminar.

I told him that I didnt know if I could come up with the money for the seminar because I have a little boy and I have to buy Christmas presents. He told me to ask my mom and others for help with the money. He finally got me to put down a $150 deposit for the seminar. He then sent me home with a manual and video about the products and made me give him a $55 check for that, saying that I would get it back the next day when I brought the manual back.

I went back the next morning at 9am and returned the manuel and told him that I couldn't do it because I couldn't get the money or a sitter. He continued to try and convince me that I could get the money and told me to ask more people. He never refunded any of my money, not even the $55 which he had said he would. I left and he told me to contact him in the afternoon and let him know and to go to a seminar that night where there would be a call from William Gould himself.

When I got home my mom called me and told me that a co-worker's friend had gotten involved with the company and ended up bankrupt and said they had brainwashed her etc. She also told me that Equinox had been on some news shows. I then looked up and saw that it was true. I stopped payment on the checks that I wrote to Nash, and I haven't spoken with him since. He has been trying to call me, but I haven't been home. They also have a list of names and numbers of people to contact that we provided them, not totally understanding how everything worked. I am upset. But my main concern is what they are capable of doing to so many other people. And how they are still running a business, when just in August there was a hearing on it.


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