Eppicard

Eppicard • EPPICard Scam Pops Up In Indiana • Consumer Complaints

The Eppicard is similar to an ATM card and is used by many state and local agencies to distribute unemployment benefits and other social welfare payments. But look out! Scamsters have found ways to turn the cards to their advantage. See our story for details.

Nancy of San Antonio, TX September 25, 2008

Nancy of San Antonio TX (09/25/08)
ACS State and Local Solutions ( Eppicard Debit Visa) issuing bank Wells Fargo, NA Wells Fargo does not recognize this card as an account because it is not associated with a consumer savings or checking account therefore I am unable to file a dispute resolution claim with them. I did however file a dispute form sent to me from ACS State and Local Solutions and reported fraudulent transactions discovered on my account on August 6, 2008.

ACS has denied my claim and declares my funds (child support via the Texas Attorney Generals Office) are not FDIC insured and will not reimburse. I have found evidence on the FDIC web site that contradics this statement.  I evidently was a victim in a nationwide internet scam that targeted Eppicard users. Throughout multiple states across the county, Eppicard account holders are complaining of the same results for their filed disputes. However I do know of some account holders who received reimbursment of their funds. I do not understand how ACS can keep my money and reimburse others.

I also spoke with the Texas OAG and they were unable to help me with this dispute, explaining that once the child support payment was made it went to Wells Fargo and was handled by ACS, therefore it was out of their hands. Please advise what I should do to recover my stolen money.  I need and depend on my child support and so does my son. Thank you

Don't know how I'm going to pay some of my bills. Emotionally I can't even think have the time and it is effecting my performance at school. I feel violated and do not understand why all of the States who have hired outsourcing companies to save money would do this at the expense of the receipients (child support, unemployment benefits, etc..). These funds are insured and I want mine back. ACS is a computer systems business. It appears with so many cases of fraud happening to Eppicard holders specifically that maybe the problem lies within.

Kittie of Beaumont, TX September 22, 2008

Kittie of Beaumont TX (09/22/08)
On 07/29/08, two transactions were made at an ATM 7-Eleven in Chicago, IL, for a total of 527.00. I explained to staff at EPPICARD that I had not given my card or pin number to anyone and I live in Beaumont, TX, and have never been to Illinois in my life.

EPPICARD staff told me that I had to have given my pin number to someone; therefore, ACS denied my claim due to a pin number being used for these transactions. I told her that they treat the victim like the criminal and let the criminal run free to continue their criminal activity. They refuse to do an investigation based on someone using my pin number.

This was child support money for my son and has caused a financial hardship.

Jay of Lafayette, IN September 12, 2008

Jay of Lafayette IN (09/12/08)
On 8/6/08 I recieved an email from EPPICard.com stating my acct. needed to be restored because of failed log in attempts. I ignored the email and put it in my banking file. On 8/11/08 my EPPICard acct was drained by someone at an ATM in Chicago, totalling 1087.00. I then filed a dispute with ACS/Eppicard on 8/12/08.

On 9/12/08 I received a letter from ACS/EPPICard denying my request for reimbursement. ACS also stated that I could dispute the transactions with the merchant in question. On 9/12/09 I called ACS and they told me it was my responsibility to protect my card information and that I must have given my info to someone. I did not.

On 9/12/08 I called the merchant in question (North Community Bank, Chicago, IL) they said there was nothing I could do...that they would only release ATM transaction photos to the investigating firm.

Mostly financial hardship...paying bills...car is about to be repo, etc...

Sarah of Indianapolis, IN August 29, 2008

Sarah of Indianapolis IN (08/29/08)
I received a text stating my EPPI CARD had been suspended for inactivity and I don't even have an EPPI CARD! Therefore, I googled it and seen it is a scam. How did they get my cell phone number?

Charges for texts on my cell phone

T of Corydon, IN August 21, 2008

T of Corydon IN (08/21/08)
I have received two texts from these people. The first one said my account was suspended for security reasons and to call the number above. The second one said my account was suspended for inactivity, to login at www.eppiservices.com. I went to the site to see what eppiservices was. I tried to click on help and faq, but the page would not load. That's when I did a search. I felt it could be a scam which is why I never called. Is there no way to catch these people? How did they get my cell phone number?

None other than they used my test messaging and minutes and wasted my time.

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