1. Skip to navigation
  2. Skip to content
  3. Skip to sidebar

Consumer Affairs


Coupon Connection


Consumer Complaints & Reviews

I was wondering if anyone was able to be refunded by Coupon Connection of America for purchase of coupon books, which absolutely never would sell. My wife purchased a large quantity for use as fundraising, but never sold any. We even sent away for some ourselves and what a waste. We didn't receive the ones we ordered and lots were the same coupon. Some time has now passed but I thought I had read where the company was being pursued by many states and was hoping to recoup money that was lost to this company, if at all possible. Please let me know if you have any information. Thanks.

I purchased $4000.00 in coupon books from this company, and my story is the same. There is no way to make money by selling coupon books. I still have them, because it's just hard to throw $4000 in the trash. But I will never ever in a million years make the money back.


As of today March 2, 2009 I am still inable to have my address removed from the Coupon Connection mailing list. The Coupon Connection mails a five page newspaper catalog to my address about twice as month. In the past I have had this mailing returned to to sender. Only to have another catalog mailed to me my home again. vToday, I called 413-532-5364 & spoke with a woman by the name of Renee. I asked her if she would remove my name/address from the mailing list. Renee said I have nothing to do with the list I only bought the list. I said Renee you bought the mailing list, but you are unable to remove my name? Renee said Yes, I cannot remove your name/address from the mailing list. I said then please tell me or give me the name address of whom can remove my name? Renee said I have no idea who can help you. I said sure ok bye.

bought supermarket magic for small business venture, looking to get extra cash from selling coupon books to consumers. I was pressured in to buying to many books to sell but the guy said i would have no problem selling that many, and that a lot of people are buying more books than me. so i bought 2500 or so for thousands of dollars

with in a few months of trying to get this up and running i could see this was a bad deal and that i couldnt make any extra cash @ this. I tried it a few times myself and it worked as plan but there was no way to recoup my lost thousands


My husband & I purchased a Lot of coupon books, about 11-12 yrs ago. In doing some cleaning out, I came across 2 of the books we had left. We had thrown away all the others we had purchased because no one was buying them. I wanted to be an example for others so I sent off for the coupons myself. I didn't always get the ones I marked, I received coupons that had expired or I would receive 10 of the same thing when that was not what I had indicated on the form. Needless to say, they did not sell well so we ended up throwing boxes of them away. It has been several years since I have been involved with this company & don't have all the paperwork anymore but thought perhaps my experience might help someone else get out of a bad situation before it gets worse.


I Purchased books to sell as a Distributor. I tried to get coupons using one of the books, I was not happy with the coupons that I received. I complained to the company, but nothing was ever done, I was only able to sell one book. I never heard anything from that customer. Because of health reasons, I had to stop trying to sell the books for awhile, and when I tried to start selling them again, although I was told there was no expiration date, I couldn't find the company. I decided to look the company up by computer today and found this site.

I didn't make any money and lost the money that I invested.

I Purchased books to sell as a Distributor. I tried to get coupons using one of the books, I was not happy with the coupons that I received. I complained to the company, but nothing was ever done, I was only able to sell one book. I never heard anything from that customer. Because of health reasons, I had to stop trying to sell the books for awhile, and when I tried to start selling them again, although I was told there was no expiration date, I couldn't find the company. I decided to look the company up by computer today and found this site.

I didn't make any money and lost the money that I invested.

At first Coupon Connection of America's offer sounded good--to help others save a lot of money on groceries. On 2/22/05 Clarence Jenkins, one of their high pressure salesmen, talked me into giving the company $2330.00 from my credit card to receive coupon booklets and promotional materials. On 2/25/05 another high pressure salesman, Leo Maldonado, talked me into putting another $5,370 on my credit card. I received the 2300 coupon booklets about 3 weeks later. I knew I had made a mistake believing them. When I would call them for advice they would be very difficult to get a hold of.

On 3/28/05 another one of their salesmen, Bill Hollon, made me believe that he would help me sell the coupon booklets by my purchasing promotional materials. I paid Coupon Connection $1335.00 on my credit card. It dawned on me later that Bill really didn't want to help me but to just pick up his commission through the sale he made to me. After this, none of the salesmen that sold me these booklets and promotional materials didn't seem to want to help me with advice.

I became discouraged and decided to put the business aside so I wouldn't have a nervous breakdown. On July 21, 2007, I mustered up the courage to send out 2 pages from one coupon book. Each page you would receive $10.00 worth of coupons. On July 27, 2007, I received the envelopes back that read: "Return to sender. Attempted not known. Unable to forward." I attempted to call info in Houston and call their phone number many times, and no one seemed to even know about them--let alone whatever happened to Coupon Connection of America. I spent over $9,000 and never made a dime.

Emotionally I was a wreck after realizing that I would never have an opportunity to at least make back some of the $9,000. It took me a long time to pay that $9,000 off my American Express card. I lost many nights of sleep worrying about how I was going to pay that money. I'm sure the owner, Don Farmer, was able to sleep just fine. Thank you. Truthfully submitted.

I joined Coupon Connection of America on February 10, 1999. I bought into a website and also several coupon books. Within the first few months, I realized that these people were possibly scamming me. After countless empty promises and leaving messages, I decided just to take action to try to get my money back. I paid $2,495.00 for the website package, which was supposed to include a three month coaching session and a six month personalized website hosting, plus $1,475 for the Associate Distributor package on the coupon books totaling $3,970.00. I also want to mention that I paid $30.00 for the faxes to get started and wasted numerous hours waiting for mentor phone calls that I did not get.

The two phone calls that I did get only lasted, at most, 5 minutes each. On the first phone call, my mentor told me that it wasn't a good day for her and she'd call me next time. And on the second phone call, my mentor gave me names of 2 books to get from the library and about 10 terms to look up on the internet. I didn't get another phone call from my mentor after that. My last mentor phone call was March 11, 1999. I also want to mention that I didn't even get a website established. When I called to let someone know about it, they did not return my phone call for about a week. When Chris Matthews finally called me back, he was really apologetic and said that he had another mentor that he would like me to try. I waited about a week or two and nobody called, so I called and left numerous messages for Mr. Matthews to call me back. He finally called me back in the third week of April; 2 months after I joined the team.

By then I was so upset that I had already taken action and wanted my money back for the whole thing. I told him that if I did not get my money back, in full, then I would indeed take further action, and if that didn't work then I would only sell the coupon books to get my money back. I would not try to make money for Coupon Connection.

I did not hear back from the company. I called back and they told me that a refund was not possible. I wasn't sure what else to do. I continued to try to sell the coupon books, but no luck. Also, recently I decided to try again, but then found out that Coupon Connection went out of business because they had done the same thing to other people (scammed) as they did to me. I was then informed to make a complaint to see if I could still try to receive the money back that I was scammed out of ($3,970.00), not to mention numerous wasted hours. Please let me know what I can do, other than not fall for something stupid like this again.



I ordered packages of coupon booklets with a 800 # from this company they lied about the opportunity I tried to locate the I never could and the few people that did buy a book said their coupons never came this company is a scam I just decided to look them up on the internet just to see if they were listed


I invested approx 1200 dollars and I made back maybe $50 I still have a box of books that could never be sold. Because the company didn't send the customers any coupons so I couldn't sell a dishonest product


I was pressured by a representative of the Coupon Connection Company located in Texas. I was told it would be a lucrative business investment and would help insure my retirement income. I bought into it to make money and was inundated with coupon books. I did the mailings they recommended to promote the business to others. My out-of-pocket expenses were excessive. My few sales were followed by requests for refunds. To put it simply, the so-called business was not worth anything. I wonder if California has barred this company as did Texas and Iowa. I also wonder if there is any way to recover my investment. I still have an abundance of the worthless coupon books if anybody needs to see them.



On or about 5-14-04 I was told I would recieve a 6 figure income if I signed up do do this Grocery Coupn book thing. I purchased 5,000.00 dollars worth of Grocery Books and sales products, to show me how to sell the product. Then after I recieved the books I was asked to come up with $20,0000.00 more. That would make me area rep for the whole state of Oregon, giving me exclusive rights to the whole state of Oregon and no one else could sell in my area. At the same time they said they would get me another Credit Card and put $3,000.00 on it for me...I never saw the money. I was given a number to consult with people in the office and could never get thru.


I am constantly harrased by creditors, threat of loosing home, not enough income to pay back said debt due to this persons greed. And being called by Attorney's for said monies. Sleepless nites due to all of this. I am on a fixed income.



I purchased several coupon books (vouchers to redeem for couons that I select) through E-bay a few years ago. Each book states you will save $200 on the groceries of your choice from their list of over 1,200 national name brand products. They have no expiration date. Some of them I gifted to friends and family (who have also been trying to use them recently)and 2 books I still have for myself. Recently, I would mail my coupon request in with my one dollar processing fee, and I receive nothing back. This also happened to my sister-in-law.


I have lost out on the cost of each couon voucher book I purchased (I believe I purchased 7 books at about $3 each), plus a few $1 processign fees before we gave up trying to claim our promised coupons. Not to mention, I have pages and pages of coupon requests left that I am entitled to, but will never be able to use it seems. I would like the company (Coupon Processing) to be required to refund me $25 in compensation for the cost of the useless and unfulfilled processing fees.



In May of 2004, I purchased some coupon books to re-sell for a profit-making business. I purchased $300.00 of unprinted coupon books to give out, then I was contacted with the promotion to sell to beauty shops as well as car dealers.
I purchased a package of 500 books at a cost of $2300.
No one was interested, but I could not
get my money back as I had signed papers stating that I understood I was responsible for this decision. The books were personalized with my business name, an 800 number with an extension, which was at no cost for 3 months.

I have a church that is interested in using these books for a fundraiser.

Since it has been 2 years since I signed up, I got online to view my website, and found out that the domain name is for sale. Looking into it further, I found out that this company has been banned from Iowa by the attorney general, as well as West Virginia. They apparently did not send the proper coupons as stated in their books. I know that when I sent for coupons it took 2-3 weeks and I didn't get all I had specified. I even got one in spanish!
Needless to say all these books will be going to the recycle bin and I still am still out $2,600, plus interest on my credit card.


I am trying to refinance my home, and this oustanding bit of credit is not helping any.

Now that the company is not stable, I cannot pursue the fundraising project for the church, either


I received a mailer form them about this as a home based business. So I called the number on the mailer and spoke with Leo Maldonado. At first I was a little skeptical, but in the end he made it sound so easy and told me how much money I would make that I joined. At first he told me to start with the beginner package, but soon after purchasing this package he kept pushing the next level of package and told me that I would easily make my money back in a few short months. He also called a few of the lead I received from the ad I placed in the paper, but none of them ever resulted in one sale.

I kept placing ads and and he kept telling me that this one was going to work out, but nothing ever did. A few months went by and he again contacted me and said he could provide more support and guarantee me making a lot of money if I bought the next level of coupon books. However, I told him that I could not afford the addituional $12 thousand dollars and would keep trying with the ads. That didn't work. Then when I tried to call him, he wouldn't even return my calls, so I kind of put it on the back burner. Now I read the account of the LAdy from Iowa and know that I made a big mistake getting into business with this group.

I lost ove six thousand dollars investing in this business scheme. I am six thousand dollars more in debt than I would normally be and I have only sold a few coupon books to date.


I was called by CCOA salesman David Branch in early 2003 and offered this 'wonderful' income maker. After many phone calls and for only $15.00 I could start this great little business that was easy and profitable. Once i responded to that initial offer then the high pressure sales and lies began. Every step of making the business successful became increasingly costly but I was constantly assured that the monies would soon be flowing back to me.

The long and short of the deal was that I would up investing around $100,000. but never managed to make a single sale, in fact, I could hardly give the books away. One phase of the business was to entice other people through mass mailings - which were very costly and produced very little income.

Then I began having difficulty getting

coupons from the company for my personal use. Everytime I called I got another sales pitch that I needed to make 'another mailing'. By this time David Branch had quit or been fired so i dealt with other sales reps. I finally told Leo Maldanero that there would be no more mailings made until I seen some hard cold cash being returned for my time, money and efforts. (this is a very short version of what the complaint I filed with the Indiana Attorney General's office and the Houston Chamber of Commerce).

Next, I got a call from another woman who had been conned into signing up (as one of my downline and we were not supposed to contact each other and she had persisted by writing me and asking my honest opinion and experience with the company - I told her the truth!) Any way, Mrs. Davis called to tell me that she had managed to get through to the company and speak to Toney Marshall who told her the company was filing bankruptcy and he was considering taking part of the business (the actual coupon part) and trying to continue with it, but that associates would not be reimbursed at the agreed rate per coupon (which ranged from 10c to $1.) And that there would be a $500.00 additional charge to service the coupons for each associate.) I received official notice of the bankruptcy in about August 2005. (Chapter 7) I also received notices of the hearings and the most recent notice was concerning abandonment of the residual properties. A couple of old vehicles and all expired coupons.


I directly invested about $80,000. in this business but got about $5,000 to $6,000 back from the new member mailings.

I cleaned out my savings account to make a couple of these mailings. My credit card debt (which they so generously helped me get a higher limit) had been a tremendous drain on my retirement account (It will consume all of that and then some) I spent hours and hours trying to design sales letters, brochures and obtain contacts for this 'turnkey' business. Long and short, I poured all my savings and then some into this business that is a dead horse and am now trying to pay off the debt with my social security and retirement money. I cashed in my life insurance policy to get more monies to pay down the credit card debt. Thus far, I have only managed to get a couple of low paying (and very physical) jobs for additional income. Frankly, I doubt that there is any legal recourse available to me or the many other people who were scammed but at least others will be warned not to deal with these people and frankly I would like to see some of them serve time. They did knowingly and willingly commit theft by fraudelent means.


I had bought their coupon book for $ 26.00 I have sent in Oct. & Nov for my list of coupons I needed. $1.00 with each order. I have used these people for years. I have not received my coupons and can not get any answer back from them for why. Thank god those were the last 2 coupons in my book. I at least am out only $2.00 but they had a good company and I need coupons that they have.



I was sold coupons books saying it was a turn key business and could not fail if I did what they told me to do. I went to flea markets, craft shows, and sent out letters to Beauty Saloons like they said in their program. I sold maybe 3 books but had to mark them down to what I paid for them just to get rid of them. No on would pay the suggested price. Tried as fundraisers but could not get anyone to do them. The people that did buy books say they can't get coupons from them anymore and when they did, half of the coupons were expired by the time they arrived. This company is a rip off.


I lost between 6000 and 7000 dollars. Probably more if you count the interest I have paid on my credit cards. Plus all the time and money waisted on mail outs and driving around trying to get people to use and having to rent space and sit at a craft show or flea market.


Last Year I purchased a business opportunity. Including coupon books,fliers, etc.

Coupon Connection promissed this great business opportunity and stated that there was a high demand for these books because consumers wanted to save money. Myself like everyone else wants to save money anyway I can so the idea sounded promissing. I bought 320 coupon books and a bunch of fliers and sales literature. No-one wanted to buy these books. I tried placing ads,doing fund raisers,contacting businesses. I got very little sold dispite my continuing efforts. I called Coupon Connection over and over again to get help/advice.

Everyone I talked to said the same thing you must be doing something wrong, we have thousands of distributors and no-one else seems to be having the same problem I'm 31 years old and have been in sales since 16. I knew that it wasn't just me so I asked for a refund or atleast someone to buy my books back. They refused to help but yet their corporate employees called me to sell me more boos and other programs atleast twice a week. Now I just found out that what little books I was able to sell are not being processed. I have over 270 of these books left and I'm very upset. What, if anything can be done from here??? Thank you for your time and help...


I lost over $1,320 from this rip off company and I'm very upset. Coupon Connection lied to me over and over again. As a result, not only did I lose tghe money, my wife and I are in a constant argument because the money I spent to supposably better our lives came from our only savings we had.


I have invested about $25,000 into this company for coupon booklets and fliers ect. I was just told by my representive in this company, Wilson Barker, that the owner, William Hollon just let everyone go and was filing bankruptcy.


The other stories (i.e.) such as the lady from Iowa is no different from my experiences with the Coupon Connection Company.

By the time I reached a stopping point, I found myself over $35.000 in debt.


My credit cards were already straining me. I thought with the Coupon Connection business I would soon be able to see a light at the end of the tunnel. Now I'm $35,000 away from where I was when I started.

I'm on disability retirement and I am almost in a panic about how I'm going to meet my monthly bills now.


It all started when I received a mailer that came to my house. So since it seemed reasonable at the moment to purchase a 15 startup kit, which explianed about the couppon connection. After that I began to receive phonecalls to purchase a startup package for 300 dollars which consisted of 1000 coupon books. I declined the offer for about a month until one day I gave in.

I had bought the 300 dollar package. soon after I began to receive phonecalls to buy more coupons that they were going to make my own website, a seminar in Houston,TX which was a waste of time but since they bombard you with junk you can't really think stright. I sent 12,000 dollars for a one time trip to Houston which consisted of some ok, limo. I met with Don Framer which makes the company if it can be called that look good, because not everycompany lets you meet the top boss in one trip.

All they did was tell me more junk such as you can go to car dealerships,church events, school's, and other information that isn't useful. After some time i bought 3000 more coupons without thinking after being bombarded with phone calls which in some way was harrasment after constantly telling them no, no more. But then suddenly I spoke to Leo Maldonado which when I think about it maybe even the workers names are fake to protect themselves from going to prison like the employes form Enron. He told me he gauranted me that I was going to make millions if I do what he says. Which like a fool I did. So thats how I was stuck with 4000+ coupons in my room. He keeped on calling me until I was broke and coud'nt give anymore, only enough to pay bills and put food on the table. Leo Maldonado does'nt even pick up my phone calls anymore, I dont even receive a letter or phone call. I am making a suit against the company for flase information, abuse of my disability, and other information that is vaulable against this company thats a FRAUD As for Jason Williams,Clearence Jenkins,Jerry Rodriguez, and Don Farmer I havent had contact since i met them or spoke with them over the phone 4-5 times if any luck.



Economically luckily I'm surviving barely. Bills, credit card payments and other important everyday things. I had a good friend who told me stop wasting my money to this Company that was an obvious fraud. I lost over 80,000 dollars to this fraudulent company.


My husband and I fell prey to Coupon Connections of America. We invested in the company by buying grocery coupon books and were unable to sell them. Luckily we only invested about $600.00 in the business which we wrote off on our taxes. Just wanted you to know.



I invested in a home business opp. Every purchase from them seemed to require an additional purchase within a couple of days. I was told that I would make alot, have expensive cars, extra money, and be financially free. I spent over 30,000 with them and after I was broke and had no more to invest they quit calling me, and now won't return phone calls. I promoted and advertisied this 'business' but noone wanted any part of it. I sincerely tried to work the business as good as I could.


Indebt, had a charge account referred to a collection agency, am behind on mortgage all because I spent all my savings and also charged up my cards for this business.



My mother, elderly, and with Alzheimer's Disease, was somehow convinced that she could peddle these certificate booklets in her small, resort town in CO. The company got all three of her credit card numbers, maxxed them out, and sent 21 or so large boxes of these 'certificates' for her to sell. Each book was 10-20 dollars, and the certificates were to be filled out with preferences for certs-off coupons , put into a mailer with more money, and sent to Houston to be returned with the coupons. She didn't realize cents-off coupons are for free online or in magazines or Sunday papers. We returned them all at her expense, but the company pursued payment from the creditcard companies and they, in turn, pursued payment from my mother, on social security and small widow's pensions. It has taken me the better part of two years to extricate her from these debts.


She had to declare bankruptcy, as she didn't have the funds to pay the creditcard companies.


Quantcast