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Consumer Credit Services
First National Card


61 W. Utah St., Suite 63, Las Vegas, NV 89102





CCA/CCS/First National
First National Card: Too Good to be True?
Consumer Complaints

Mary of Bolton Landing, NY November 6, 2009

I received an invoice in the mail for a credit card I do not have or authorized. I asked them to destroy the data and they wouldn't. They wanted my personal information to verify the account and I did not want to give them information I did not see on the invoice. I have already been charged by this scam company for 233.08. She also told me at the end of the conversation that this phone call was being recorded and she didn't tell me this in the beginning. In addition they make it difficult to get into speaking to a live person when you first call in. I eventually was able to get through. They want me to send me information for proof fo r something they have no signature from my family.

Priscilla of Ellabell, GA October 20, 2009

We have been told many times by the staff at cccs and in brunswick that anytime we needed to ask questions to give them a call. However it is not the case. My husband and myself spent many hours trying to get ahold of a counselor only they seem to be unatainable, you can't reach them and when you finally do they seem to be upset and your bothing them like they untouchable and talk over your head. You have ligitemate questions concerning problems that transpire when you are trying to get the money together yet they do not want to be bothered. How can we help ourselfs when these companies don't or will not answer the questions.

Terrie of Boynton Beach, FL October 14, 2009

Received a phone call from Card Services stating that they represent Visa & Master card and could get my interest rate down on my credit cards. They requested my credit card number with the highest balance. No damage since I did not give them any credit card number, but think it may be a scam.

Peg of Madison, GA August 20, 2009

They continually call about first auto warranty then credit card services. I told them I was on the do not call list 3 times but they continue to call all hours of the day when I'm trying to work. The last 2 times when I warned them not to call they hung up on me. I am just upset and it takes me awhile to get back to work. I want their operation fined for harassing consumers after they're told not to call.

Robert of Frisco, TX August 10, 2009

I have been receiving calls from this number on my cell phone with no messages. Today I answered and received a recording to press 1 to speak to an agent about my credit card. When an agent answered the phone I asked what was this about and she told me I had a [bad] conection and [bad] attitude and hung up on me. They seem to be out of control as they constantly call.

Glenn of Joseph, UT May 12, 2009

This company called using Caller ID spoofing, causing my caller identification services to display a telephone number that did not belong to the them, but rather to an individual, obviously an innocent victim whose telephone number was misappropriated. The telemarketer also rudely dodged my direct question of whether or not they were actually one of my credit card companies I have a card with. Because I maintained control of the conversation with this direct question they in fact hung up on me obviously not wanting me to discover their scam.

Shari of weehawken, NJ May 6, 2009

I keep getting phone calls even though my phone number is on a do not call list from a company called 'Card Services' to consolidate my credit card debt. When I asked on two seperate occasions, to take me off their list, they hung up on me mid-sentence. The third time, I spoke to a representative and asked them for the company name, her reply 'Card Services', a website she did not know and a call back number she did not have as it was a "special promotion" for a limited time so no call backs were allowed. She than went to get information about the web site, some guy got on the phone and asked if he can help me. When I re-iterated that I wanted a web site and a contact phone number, he said "oh is that what you want" and hung up the phone!

Timothy of Norht Platte, NE May 1, 2009

Have asked and also wrote a letter to Cease and Disist Communications with me under the FDCP and FCRA Act found under section 1292(c) Have recieved six calls today alone with the promise of more tried to tell these people I don't deal with collection agences and that I had contacted the company and was waiting to hear from them also told them just because someone calls me on the phone claiming to be a collection company I wasn't giving out my personal imformation on the phone never have and never will

Kari of Reseda, CA March 26, 2009

Kari of Reseda CA (03/26/09)
A male Representative called claiming Experian gave my information to them because I pay my cards on time every month offering me a 6.9% interest rate. When I asked which card he said my Visa and then asked will this rate benefit you. I said I wanted to know which card and he hung up? Possible scam to get credit information for identity theft?

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