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Consumer Affairs


Is this your Business?

National Consumer Mart

601 S Broadway, Suite C, Denver, CO


Consumer Complaints & Reviews

I got a scratch ticket from "National Consumer Mart" located at 5701 Logan Street. With chances of winning a car, I went to a presentation. I signed up and never used their membership and never intend to. Now they are threatening garnishments for $4500.00 when the original amount was around $2,000.00 only 4 months ago. Beware! This is a ruthless company with no concerns for anyone except to make their money, even if you never use their services! This is the biggest rip off I have ever seen and I intend to blow this scam wide open!

All this happened even after I followed their guidelines of cancelling my agreement with written notice within 24 hours! I already contacted the Attorney General, BBB, 7 News, 9 News, and Tom Martino. Who else has had problems with this company? I know for a fact there are more of you out there. It's because the so called "lawyer" for this company said I should just start a payment plan like everybody else who got stuck with this ridiculous contract.

This place is the biggest joke of a company I have ever experienced, and for good reason too, considering it's an organization of scam artists who sucker people into allowing them to play middleman to buy goods you can find for the same price (if not cheaper) online. I signed up with a friend hoping to find their services in the slightest bit useful and cost saving. I have ordered two pieces of furniture from them thus far (only because nothing else was cheaper than prices I found online) and that still exists as a huge mistake. I placed my order in late September. I am still waiting for my couch and ottoman to this day (October 22).

Every time I call this group of incompetent employees, I get the same response that it for sure is going next week! I come to find out that it had originally arrived a few weeks prior, but it was damaged. So instead of taking responsibility for the company they chose to represent, they refused to refund my money or so much as apologize for its tardiness. Don't be a fool and give these people any of your money. They are snakes who pose no real benefit to the people they serve. I mean, just look at their building of operation. It looks like a gentrified crack house.

(2004) I received a "lottery ticket" claiming I won a car. I went to the address: 601 S Broadway, Suite C, Denver, CO. When I arrived, they told our group that we had to attend an informative tour on the economy. After the "informative tour" (really a sales pitch), they told us our scratch tickets were really just a chance to win and we had to draw a key in order to attempt to win. The program that was pitched to us was that we pay $2000 for "membership" and we could buy wholesale items. I signed up, but I did not have the $375 co-payment to sign up so they waived it.

After I signed up, then I was allowed to look at their materials. They ushered us out their door saying that they were closed. When I got on the bus home, there was enough light to read their paperwork. I glanced at the electronic section and realized that they were charging $289.00 for a PS2; the Walmart retail price at that time was $199.00 for the PS2. I went home, went to sleep (because they were closed) and called them the following night to cancel membership. They told me on the phone they only accept written cancellation within 72 hours.

I wrote a letter and sent it in the mail, then called them 2 days later. No, they didn't get it. 3 days later, same response. I did not receive my actual membership card in the mail. All I got that night was a temporary card and some of their magazines you could purchase from. I never received a letter saying it was canceled or past due. About one and a half years later, I received a call at my parents' house. I was being taken to court for failure to pay my membership bill with them. I showed up to the court and they didn't show. I wrote a response to the court explaining my end and the court paid for it because I couldn't afford the $50.00 charge.

(2011) Now, I am receiving phone calls again from a new law firm (Silverman) stating that the last law firm won the Judgment that day and I owe $4473.78 to them. So my question is, do I owe money on this "service" that I didn't receive anything from?

This company lies to you from the start! They tell you that anything you will ever need they can get for you for way cheaper than in the stores. Even Groceries which you have to pay to get the coupons so its so not worth it. They pressure you into signing up for this membership and then we fell for it and everything we have wanted and called on they dont carry it or its more than in the stores... they are a total joke.. So i wrote them a letter a couple months ago saying that my husband got laid off and times are tough right now and being we havent found anything with them and we have only gave them money monthly and not asking for any of that back but just to cancel our membership.. they ignore the letter i sent and send me a letter 2 months later saying that they have notified me by calling and letters on how they have not recieved payments and that was a lie.

i never got one call or letter... so i call them and Josh the catalog man says he will let the owner know.. still havent heard from them... today i get a letter saying we will be turned over to collection agency... and i am responsible for all collection fees court costs and attorney fees... I wish we could get these guys shut down for there horrible business and all there lying... When you go to the meeting they dont let you see any prices on things until after u sign the papers and give them money... what a joke.. And they are suppose to be a Christian company.. They sure dont show that at all... I was thinking it would be nice to support them because of that and wow looks can be decieving... Can they really even win in a court case...

I received a phone call for a lawsuit against my wife and I. While we were sitting down with the salesperson, he told us that we were able to call and cancel the membership. So I called and canceled and now months later, and hearing nothing from them, I get a call that I owe them $4500. That night, during the presentation, we were the last ones out and they were rushing us to "just sign" all the paperwork. I understand that we signed, but why would the sales person let us know that we can call and cancel, and why not bother to explain everything that this might happen if we canceled. I have attempted to talk to someone there to get an explanation as to why the sales person would say this to us and hide this from us, but have had no success.

I joined National consumer mart after a high octane sales pitch detailing how I would be able to buy direct from the manufacturer saving thousands on just about anything I ever needed.
Sadly this was not the case in any fashion.
In reality all of the items I was able to get quoted by them (it is rare to get a reply )were easily matched or beaten with a quick google searchs. I am severely disappointed with the lack of service and feel duped by a quick talking sales person into a contract that produces nothing but a large bill for a seemingly nonexistent service.
Most of my price requests have been ignored completely.


I filed a complaint with the BBB only to hear NCM sing their own praises, claim to have honored every aspect of contract but offered no real explanation of how they arrived at this conclusion nor provide any explanation of the ignored requests.
Ultimately the bbb complaint has been closed administratively with no resolution since NCM offers no path for dialog except to selectively attempt to discredit the claims with empty rhetoric.

Where do I go now? As this is assuredly a breach of contract on their part.

we would like legale advice, we're suckered into signing up for a membership when we're sitting in confrence room they told us that we can cancel anytime we want when we went to the office to sit down and sign the papers it happened so fast and we initialed a whole bunsh of boxes, he didn't give us time to read it. we went home thinking that we can cancel anytime we wanted but a month passed, we spoke to the finance lady we told them we wanted to cancel and she said that she will call us back when she did she said we had 24 hrs we told her that the gentalman informed us that we can cancel anytime we want. she'll check with him and call us back when she did she said he didn't. then she threatened us that if we don't pay she will take us to court we decided we didn't need any trouble so we decided to pay. we tried to use there services and we couldn't get any results so we decided not to pay. now they sent it to a collection agency and they threatened to take us to court if we don't pay

we do not have any money to pay them we are barly making enough for our food and we have 2 newborns to feed. so mainly if they do take us to court we will be living on the street with no food or house.

we would like legale advice, we're suckered into signing up for a membership when we're sitting in confrence room they told us that we can cancel anytime we want when we went to the office to sit down and sign the papers it happened so fast and we initialed a whole bunsh of boxes, he didn't give us time to read it. we went home thinking that we can cancel anytime we wanted but a month passed, we spoke to the finance lady we told them we wanted to cancel and she said that she will call us back when she did she said we had 24 hrs we told her that the gentalman informed us that we can cancel anytime we want. she'll check with him and call us back when she did she said he didn't. then she threatened us that if we don't pay she will take us to court we decided we didn't need any trouble so we decided to pay. we tried to use there services and we couldn't get any results so we decided not to pay. now they sent it to a collection agency and they threatened to take us to court if we don't pay

As a young business owner I try to take advantage of all the benefits given to me. Most of them have turned out to be a rip-off! National Consumers Mart, Nation Grants Conference, Auction Teacher.com are just some of the recent Scammers I've had to deal with in the past year! As a General contractor I've lost out on most importantly, TIME! Waiting for these people to give you thousands of dollars worth of services that their clients should receive naturally will cost you more money than the $1000 memberships themselves. Very unimpressed with the damaged goods, hours on hold, days-months waiting for items to install in clients' houses has almost put me out of business. Get Up, Stand Up! Do it yourself! If you want it done right. They will call you EVERYDAY as soon as your bills are due but when ordering thousands of dollars in bathroom fixtures their 3-5 weeks can go to 8-12 without any apologies!

A combination of the Flakey, Scammy, business's could force me into foreclosure on the house I just purchased last year.

I was given a scratch ticket with a chance of winning a car. I scratched it off and it said to call the number on the back. I was then invited to take a tour of National Consumer Mart at the end of which I could draw a key and see what I won. So after 2 hours of touring the building and being told I would be able to buy anything and everything at about half the price of retail, I stupidly signed up for $2000.00.

After the tour I picked out a key and won a vacation package. Now a year after signing up I STILL HAVEN'T RECEIVED MY FREE VACATION! Then I start ordering. What they didn't tell me is that they add on a "handling" charge as well as shipping.

I decided to buy a small Weber Smokey Joe. When I looked it up it showed at about $28.00. Then the handling charge was approx. $5.00. Then they added $20.00 shipping. I asked why so much? They replied if it's cheaper you get a check with the item after its shipped. Well it took 6 weeks to get my grill. And they didn't give me any money back. Also the shipping tag was ripped off so I couldn't see what was actually charged.

In total I paid $52.00 for a 14 1/2" charcoal grill that retails for $40.00. In order for me to order through them I had to pay $2000.00.

My husband and I joined this club and are to make monthly payments. The club is supposed to be able to purchase items for us at a much lower price than retail. We have been extremely upset with the service we have gotten from the company. The idea is that you can come into the showroom and look for what you need or call them with a manufacture and a model. They would look up the item for you, tell you your price, and then order it for you.

We asked them before we purchased how it would work if we no longer lived in the area. They said it would not matter, that we could still do all of this over the phone. We have tried on several occasions to call these people to help us with stuff we would have like to purchase. We have since had to buy things due to the fact that we could not wait for them. The phone is a) not answered, b) put on hold (long distance), c) put on hold and then never picked back up, d) put on hold and hung up.

I was so furious with them that I sent them a letter telling them how very unhappy we were and that they have not fullfilled their part of the contract. I would therefore not make any payments. I have since had to make the payments because they have threatened us with a collection notice. I am not sure how much of this I can prove with the exception of phone bills. I really am having a hard time making these payments if I can never get any service from them. Please help me. What are my options and what can we do? I would not mind making these payments to another franchise that will help us and is a little closer.

Shelly should send the company a certified, return receipt requested letter, informing them that since they are not providing the service she contracted for, she will no longer pay for it.


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