On Nov. 30, 2000, Eileen of New York, NY, wrote:
My Chase Visa credit card has been erroneously debited $1114.96. Chase Visa Customer Service, with whom I am disputing the fraudulent charges, lists them as direct marketers. The only information I am able to provide, which appears on my monthly charge card statements, is they were located in Minneapolis, MN and their phone number was 612 550-5287. I am not able to locate them in MN and the phone number has been disconnected.

The charges are being disputed with Chase Visa, disposition unknown to date since I only discovered this heinous act on 11/27/00. It may be a problem because I am disputing the charges past the 60-day limit for disputes.

Eileen should talk with the New York City Consumer Affairs Department to be certain she is aware of her rights under city and state laws.

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If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.