American Mint

I sent for a supposed free coin, the American Mint and that was all, but was sent more merchandise, which in turn was billed for junk at prices well beyond it's worth. Called them and told them I didn't want any of it and they said, they would send me a return envelope. I sent everything I received back at my expense and kept shipping records with the USPS. Then month after month, they continue to bill me more and more.

Had my son call them and tell them I have records of them receiving their junk according to the post office transactions. They claimed they never received it and in the background, among the boiler room workers my son hears the same claim from another one of their customer service people to some other so called customer. These people are thieves and I will contact the attorney general of the state of Missouri as to why these people are allowed to do business in Missouri.

I ordered a coin and paid for it. I received a second coin I did not order, and they withdrew money from my account. I sent back the coin, and disputed the charge at my bank. My bank refunded my money. I was told I needed to sign a form, stating I did not have the coin, and it was returned. I did, twice, and received a letter stating they were taking me to collections. I called and was told a refund was given to me twice. I called my bank to verify, and was told I only received one refund. What is with these people! I refused to pay, so I am going through collection. My credit is being ruined due to the ignorance of this group.

I ordered a pocket watch and did not get in time for gift. Instead I received baseballs which we did not want, so I want to return the baseballs. I need a shipping slip so they can be returned.

I called to return a specific item and I was told that a return authorization would be sent to me in a couple of days. Nothing has been sent to me and they do not answer their phone anymore. I have now gone over my 30 days trial period by waiting for a response from them. The items I received are not what I asked for. I would just like a refund, if possible.

I bought a coin on eBay from a private individual, however, indirectly from this company and cannot find any information on the authenticity of the coin. Judging from the consumer reports, why is this company still in business?

I ordered the $4.95 Knife, free shipping but they sent me two different knives, and a piece of junk watch in a plastic sealed bag that's broken. The bill is $54.50. They already took $4.95 for the one knife, out of my account! I did not order this stuff. What the hell is going on! And on the bill, it says that they will charge my credit card which I used for the $4.95 knife; $49.95 for the balance that I did not order.

What a bad company. I'm calling tomorrow, August 22nd 2011 and we'll see what happens.

Me and my wife have been through this crap with I think three different companies. The last company was Maytag and Marc One Supply and A&E Factory Service. It took six months and $800.00 in overdrafts, which the bank took back. Other companies were Home Depot and more.

American Mint sent me an offer for a commorative coin. I accepted it and sent in the money. I received the coin, and another coin that I didn't order. I went ahead and paid for the second coin and sent them a letter back stating that I was not a collector and did not intend to start a collection and "please don't send me anything else." Of course they kept sending. I refused, and returned a couple items unopened. Now I am receiving threatening letters and being charged late fees for no reason other than harassment. What a scam? They may think that they can (and I'm sure they do) intimidate folks into paying. Not me!

I paid $4.95 for introductory offer. I accepted no other product yet I am being billed $49.95 plus $10.50 late fees not ordered or received. On 4/28/11 I received a 4th late notice along with a threat to transfer my account to Credit and Collections Department, additional fees and negative credit report. Please stop harassing me!

I requested one piece of their product, the Indian Head Eagle 1907 replica for $4.95 plus shipping and handling only. They are charging me $84.90 for which I did not authorized. I did not order more than this, and they are still charging me another $85.90 this time. This is truly a scam. Please help me. This is not worthy of paying, because I did not order this. Last time $79.95, this time $85.90 .Thank you very much

I sent $6.95 for a promotional offer to receive a genuine U.S. Silver Eagle dollar. I never received it. I did receive a package with another promotional junk fake plated commemorative coin. I called to complain. They said my U.S. Silver Eagle dollar was on its way. They said I would get it within the week. I was told to just send back the junk coin as it was a preview promotion. When the U.S. coin did not arrive, I called again. They said the U.S. coin was in the package with the other coin (it was not), contradicting what they had previously said that it was on the way. They then told me that when I sent the package back, I sent back my U.S. Silver Eagle dollar (it was not in the package). They lied again. And then, they told me they were all out of the U.S. Silver Eagle dollars with no more being stocked. They did not send me a refund either. What a rip off!

To be fair to American Mint, I am responding to all the complaints I have seen on this website. I am not associated in any way with American Mint. I have dealt with American Mint several times over the last few years, and have never had any problems cancelling any of the "special" programs I have joined. I have seen most of these deals that these people are complaining about on this website, and in every single offer I have seen in the fine print at the bottom of the offer where you are saying that you will be getting future issues of the commemorative that you are ordering, be it coins, model cars, model trucks or whatever.

So in American Mint's defense, you did agree, whether you realized it or not, to look at other items "on approval". But you can return them for a full credit, as I have many times. This again is a sad commentary on how people do not read the fine print and then complain that the company is treating them badly, when the company is just doing what they advertised they would.

This is twice that I ordered a coin from this company and received coins that I did not want. First time was about 10 years ago and they sent me some expensive coins that I didn't order, I sent them back with the return invoice they gave me. Then I kept getting bills from them for the coins I returned. They put this against my credit and ruined it.

Then several months later by luck, some genius was going through there "warehouse and found the package that I sent back almost a year ago." They sent me a letter saying that they found the coins but the damage was all ready done. This time, I sent this coin back by certified mail to make sure they don't lose this one! It cost me $4.95 to return something I didn't order.

That's where they get you at when they send you coins that you think you are getting a deal on something. I finally got my credit straighten back out and should've had better sense then to mess with these idiots again. I'll never buy nothing else from these incompetent clowns.

Recently, I paid a visit to my ex-mother in law who lives in Springfield, MO. She informed me that she had been buying coins from American Mint for some time and had accumulated so many coins. She bought 2 safety deposit boxes at her bank to hold the coins safely. She had taken a coin to a couple of local coin dealers answer was informed they were only worth about $2.50 each.

She is sick over the scam of an investment she has gotten involved with in this company. I need to advise her what she should do but I do not know how to advise her. Please advise, thanks.

In good faith I ordered from American Mint, my coin was suppose to be free with only a $4.95 shipping and handling charge. I sent a check with my order. They sent me coins I did not order and are now billing me $83.45 for them. I don't want these coins but don't know what to do.

American Mint continues to send Lincoln Commemorative medallions after I have brought a complete set and finished my in-home trial. $255.00 dollars out of my check account. In other words, this was more than I'm willing to spend.

I ordered a semi-tractor trailer and got it for my grandson. Today, I Got a fire truck in my mail, I don't want it, didn't order it. I don't know how much they want for it. There was nothing in the box, but a coin promo material, no 800 number or anything. I am on a limited income. I can't afford a collection. I just wanted a birthday present for my grandson.

This company is billing me repeatedly for coins I did not order. I did buy two presidential coins per their "special offer." I sent them a check, and they cashed it. Then they sent me voluntarily a third coin, which I did not order or ask for. In fact, I contacted them to tell them I did not want the coin, and if they'd pay the return shipping, I would return it to them. No response.

Then I got a bill for the third coin. Then I got a second, and today, a third bill for this coin. I also asked them to take me off their mailing list which they have not done, and I still receive offers from them. I have written records of my past correspondence with them if needed. Then I went online to find out if other people complained. There is a whole bunch of them!

The American Mint sent me a Statue of Liberty coin and a Mayflower compact coin and they had put down how much it cost. It was more than I can afford, so I sent them back. Now they say that I owe them $60.45 for the coins. I keep telling them that I already sent them back. They said if I don't send them the money, they will turn it over to a collection department. I don't believe I should have to pay them.

I would like to urge all of the People that have complaints here wih American Mint to send the same complaints to the F.T.C.and the Pennsylvania Attorney General's Bureau of Consumer Protection.

I was offered a 1933 Double Eagle Proof free,just pay $4.95 S&H.I recieved the Double Eagle as promised.Included was another coin,An 1787 Brasher EB Replica that I did not order.There is a charge of 69.95 on the invoice that they say will be billed to my Credit Card.This Credit Account is now cancelled,For other reasons than American Mint charges.

I am not going to pay this charge or pay to return the coin that I did not order.

I ordered and sent $7.95 for an Obama coin. I received it with another coin and the charge for them. I sent both coins back and asked to get a refund or just the obama coin back. I received a letter stating I owed for both coins. They cashed my check but claim they did not receive the coins. They said the matter should be settled between me and the shipper, not them. I have to pay the amount owed . I will not pay it unless they file a suit against me. I don't think they will if they are a scam. Thanks

I ordered a $4.95 Barack Obama coin, carefully reading the fine print and, as instructed, crossing out the paragraph which explained I would be enrolled in their membership program. The coin arrived with another coin and a bill for $59.95. I followed their instructions to avoid the membership but still got sent something I didn't ask for, and a bill. It is a scam.

I don't need a coin collection and endless bills I didn't ask for.

This business sent me my "registered collector certificate" (1,023/9,999). Ssid that I will receive a free Statue of Liberty Commemorative Coin. Just mail the paperwork plus $4.95. Is this a legitimate business? I have been buying coins from the U.S. Mint. Are they affiliated with American Mint? I thought that it may be a scam.

Shipment received, but returned today, Feb. 3, 2009. Please reimburse postage, $8.23, this information was FAXED to American Mint today, with attached receipts.

I ordered several coin and silver, gold leaf products from the above company. They are now coming back demanding that I pay that $130.42 for products that were promotional items. I've asked several customer service rep's to send me a copy of promotional numbers such as D438.14-012294241 ordered on4/4/08,and there after fifteen order under the promotional numbers. I can't verify what was sent unless I have the promotional numbers. They keep sending me invoice number which doesn't relate to what purchased or in my check registry. When they would send the product they would have numbers that I couldn't correlate with the products ordered. Sometimes I even questioned the proudcts I was getting. They don't want to cooperate with me cause the items they are asking for I either didn't get them or I brought them under another promotion which is were the dilemma arises.

The damage & consequences is, late fees are constantly attached, my credit is in jeopardy and I'm trying to re-establish credit. Since they they won't work with me to verify or cross reference the items purchased to help me resolve the problem, would you please help investigate why. What are they hiding?

As I read the issues other consumers were, and are having, with this particular company, I definitely could relate! I received some material in the mail the later part of 2007. The very first thing I received in the mail was just a post card telling me I could send this card in and receive a FREE Babe Ruth 22kt Gold Baseball Card. I mailed the gift claim certificate November 6, 2007. I did receive the baseball card December 22, 2007. December 13, 2007, I placed an order for a 1948 Franklin half dollar and a George Washington Presidential Commemorative Coin Set. When I picked up this particular package at the post office I ASSUMED it was what I had ordered, but once I returned home and opened the package, I realized a coin that I HAD NOT ordered was placed in this same package. The coin that I didn't order was the John Adams Presidential Coin Set and enclosed was a bill for $59.97. I wasn't very impressed.

January 28th, I brought the package back and had to pay to ship it back to the company. I received a letter in response to my comments I shared with them saying they regreted I had received items I did not want. They did admit that by placing that first order, I HAD THE PRIVILEGE of receiving future issues in a particular series of collectible items. Now, I was definitely a skeptic and because I had really liked the items they had for sale, I had placed two other ordered before the deception began(I felt it was). Packages were coming to the post office and I didn't know if I should accept them or not. I had items ordered, but I had no way of knowing if the package was what I had ordered or another gimmack and so I made the decisoin to refuse ALL the packages; therefore I was sending back the items I had ordered also because I didn't know which package they were!

I wrote to the company once again and explained what was going on. I had been smart and photo copied EVERY transaction from the beginning. I had mail them copies of what my orders were and so they agreed to mail them to me without any SURPRISES. I was patient and agreed. I did receive them and again was happy with the results of my persistence.

My final confrontation with this company was about an item they were continuing to bill me for that I had NOT purchased. May 30, 2008 was the date of a letter I received from American Mint telling me it was a second REMINDER of a 60 day past due account for a Franklin half dollar 1963-P Bald Eagle with Flag that cost $45.85! They had tacked on a late fee of $3.50 because they had January 25, 2008 as the purchase date! I called about this error June 10, 2008 and I was told the mistake had been taken care of. I was pleased they had finally resolved this error, but I received another letter dated July 18, 2008 as a THIRD REMINDER that now I was 90 days over due!

I called again July 23, 2008 and tried once again to make sense of all this. I was so concerned they were going to mess my credit score. I have always been on time paying all my bills. I have a credit score of 773 so I am very responsible and take paying my bills VERY seriously. I was really upset at this point. I don't know why they insist on such poor business practices with the consumers.

i returned 3 items in 1 box but i have only 1 item credited on my credit card. when will the other 2 items be credited?

And orider i recieved from an trusted retailor came with a flyer from American Mint for 1 pocket knife and a watch for 4.95 it came they came in the mail and there was two knifes and a cheap watch. I tossed the watch out and thought it was the end of it. Now i recieved a third knife with a bill for 55.00 that i did not order so i called and told them to take me off their list and dident want there cheap knife so they said im off the mailing list and they will send an envelope to ship knife back to them witch i still have not recieved its been two weeks now.

And today looking at my credit card account statement online i seen they Drew out 49.95 instead of the 4.95 I have filed a complant with my credit card company but realy i have no proof of my original order for the one knife and watch.But the fact is i never approved a charge of 49.95 so they had to doctor the amount on the slip i filled out.

This case the customer is 91 years old. He purchases a collectable, and then gets the bait and swtich, with very expensive things being sent. Customer notifies American Mint to STOP; no membership was intended; did receive a return envelope and sent back what he did receive; company continues to send even MORE things, continues to bill/ makes it very difficult to talk to a human being to straighten things out; threatening letters continue;

A complaint to the attorney general of PA was made last night; Is there any point of complaining with the post office? And in case anyone finds this interesting: this American Mint -- it's a GERMAN company.

NOtwithstanding what my dad already paid for, the stress, etc...we just want this company to leave us alone!

12/10/07 I ordered Kirchberg knivesand paid by credit card. On 02/04/08 I was billed for another different set of knives. I did not order so I sent it back, the same credit card was billed. On 02/18/08 it was creditied back to my credit card. On 02/25/08 I was billed on the same credit card for a 3rd shipment of knives, I did not order and I refused shipment. On 02/02 & 02/25/08 respectively, I notified the "dispute dept" 1-866- of my credit card company (Capital One) that I had not authorized shipments. On 03/10/08 I spoke to Capital One Credit dispute dept and specifically authorized no more charges to be made by American Mint at any time.

Each and every single month since Feb (2nd delivery) I have recieved a bill from American Mint stating that I owe them $55.85. Each month as soon as I receive that statement, I get on the phone with them and try and straighten the discrepency out. Each month the representative that I speak with say I do not owe after I walk them through the dates. Each month I ask for a letter to be sent to me stating I have "0" balance. Each following month I get a letter again stating I owe along with a "late charge" and that my account will be sent to collections.

Finally, on 07/28/08 I gave up and told them to pay the $55.85 by my Washington Mutual Mastercard (different from Capital One card) and have the cust rep (Sononoie) to repeat 2X, the credit card number, my mothers madian name and last 4 social security #, just to make sure she had the information correct. Again, I call on 08/04/08 to (Sandra D.) because the bank (Washington Mutual) had not processed the payment. I was informed that the payment request was sent to (Capital One) and that that card was inactive to American Mint (yes I closed it to them on 03/10/08).

At this point(08/04/08) I asked to speak with a "supervisor" I got Jenny R. and she notified me she would send a"special situtation" letter to the main office" This was the 2nd time I spoke with this same supervisor (06/23/08)both times she told me I owed "0" balance.

A few days laterI get another letter still saying I owe. I get on the phone with them again,08/12/08 Ericka (rep) transferred me to her supervisor voice mail (Joan M.) I leave a message, again on 08/13/08 I leave another voice mail to (M.) asking for a return call.As of 08/17/08 I have yet to be contacted.

I have tried consistantly and with enormous patience to resolve this dispute. American Mint has made it impossible. I have dealt with customer serv reps who were as helpful as possible and others that refused to connect me with supervisors. Dates contacted American Mint:

02/04/08, 02/25/08, (05/27/08, Sharon K.), (06/05/08,Doty), (06/23/08,Michelle*rep. & Jenny R. supervisor), (07/17/08, Mike), (07/28/08, Sononoie),(08/04/08, Sandra D. cust rep,& Jenny R., supervisor) (08/12/08, Brooks, & voice mail Joan M./supervisor), (08/13/08 Erika, cust rep & voice mail Joan M.).

Emotional stress that this will appear on my credit report as negative action, inability to find a remedy with American Mint, Loss of minutes on cell phone thru waitng to be serviced, on hold, hung up on, frequent calls to call center, voice mails not returned. This has created a stress level that far exceeds my normal level. I just want this resolved. I have tried to pay it, I have tried to straighten it out, I have gone far & beyond the consumer capability to settle. American Mint has not processed this in a timely manner nor with any professionalism.

not. they do not provide a return postage method.

I Want to stop the shipments, I have two on hand with two models ea. at $39.95.
I dont want to buy them for about 3-1/2 times the acyual value.
I need for American Mint to provide
labels and postage for the return.

Actualy I consider these items unsolicited

I ordered the 20 dollar 9-11 plate that looks like a bill (paper) Yet this is silver leaf. I never got it but you got my twenty dollars. What it this about two coins #s. They look silver buat I do not recal ordering them. I do not want my credit card abused by American Mint!

I am disabled and from time to time I run into scams. Let us make it clear [they should] never send me coins that I have not pre-paid for. Otherwise, I have not ordered them and will not claim I owe anything. I have actually had rent checks returned due to scams like the mentioned above.

This is the second complaint I have filed for this problem. I received an e-mail in March of this year stating that if I answered a few political questions The American Mint Co. would send me a pocket knife for only the cost of shipping. The shipping cost was $4.99. I used a credit card to pay the $4.99. A short time later I received a package that had two knives. One just loose in the package and another one in a wooden presentation box. My May, 2008 credit bill showed the $4.99 charge and another from American Mint for an additional $49.95.

I didn't do anything about it until I received a third knife in the mail, with another bill. I called American Mint and told them that I didn't enroll in their knife program and to take me out of their system. They sent me an RMA (return material authorization) label which I attached to a new large padded envelope and packaged their original package with the last knife and sent it back to them. I received a dunning letter this month stating that I still owe them for the last knife (I paid for two knives: the original $4.95, and an additional $49.95 for the second knife).

I called them again this week after receiving the dunning letter and they told me they would send me an affidavid to sign, stating that I had, in fact, sent the last knife back. Instead of the affidavid their customer service dept. sent me a letter saying they checked their files and found no record of receiving this return, and that my claim should be with betweem me and the shipper. The customer service letter offered three options: Issue credit, send a replacement or the exact date the invoice was returned.

I would imagine that American Mint will degrade my credit rating over this. My credit rating is something that I work hard to keep my credit rating as high as possible.

I received an e-mail stating that if I answered a political questionaire that I would receive a pocket knife for $4.95. I received the knife, along with another knife in a presentation box. Nothing was written in their e-mail that this was an invitation to participate in a continuing program that would automatically bill my credit card.

The company enrolled me in a American Wildlife Pocket Knife collecton. They have already billed my credit card for the original $4.95 and an additional $49.95. I telephoned the Co. and requested they cancel any future mailings.

Here is my expeience from American Mint LLC.

1. Exclusive Offer for you, a wrist watch as advertised on the coupon, never appear. 2. It includes an extra item white-tailed Deer knife costing $49.99 which I didn't order at all. 3. The contact phone number listed on the invoice is a dead one - No call can get through. The number I found on the www.americanmint.com is ok but I can't get any cusomter service representative to talk to, only voice message. 4. Since I can't get anyone to talk to from American Mint, I emailed them for a request of the return label for the unwanted item and unsubscribing me from any future shipments, I got no response at all and last week I still got another unwanted item shipment costing $49.99 from American Mint. Worst company every.

I received a flyer in the mail advertising an American Silver Eagle ($1.00 face value) for $6.95 and a wrist watch. I read the advertisement and the offer seemed straight forward. I sent a check for $6.95 and shortly receive the Silver Eagle, the watch and some kind of commemorative coin. The bill for the commemorative coin was $59.95. If I did not wish to keep the coin, and it certainly was not worth $59.95, I could return it plus a $20.00 restocking fee. I returned the watch and the commemorative coin and included a letter disallowing any further charges from the company. I have not yet heard again from them. I think this is clearly a scam by American Mint.

June of 2007 we received a free coupon from American Mint. Enclosed was another coin that the invoice stated would be due if we kept said coin. We did not, we returned per their instructions. Eight months later we are harassed by a collection agency demanding payment for $67.47 for this coin they now claim they never received.

We have NEVER not paid a bill and if this in any way goes on our Credit Report, we want to go on record that these people are very disreputable.

I receved this box of two tiny replica cars (1) 1957 chevelot corvette and (2) cadillac eldorado after I left for deployment. My roommate contacted me about this package on email and I told him to send them back to the company as I did not want them. If I wanted them, I would look at them when I get back, but more than likely I did not want them and send them back. I told my roommate to send them back to the address on the box, which he did. Now I have gotten a 1st and 2nd notice that I still owe them $33.45 for these two miniture cars.

a. I have written a letter and they told me that I had to go back to the post office at track this box back to their address. How in the hell can I track a box sent to me months ago, when I was in Dubai and Afghanistan and just returned.

b. Today, 11 Jan 2008, I got a second letter and I call up this American Mint on a Google search and find out this is a scam outfit. This is the reason why I am writing this letter to you.

c. If you can do some thing, great. I don't want these people bothering me. My roommate sent these cars back and I do not want to hear from them again.

O received an in-mail survey offer from American Mint. I filled out the survey, ordered a knife with free gift of a watch for the cost of $4.95. They cashed my check dated 11/24/07, and that's the last I heard. I'm out the money.

I'm not sure how clearly American Mint is letting people know that their introductory offer is a membership plan and that the $5 charge is going to lead to a 59.97 bill and later threats of collection processes when the person doesn't realize that the shoddy crap they got in the mail actually costs more, and that the American Mint letters they get are not just more shilling for more products, but actually a bill. Hey, maybe they are following the bare letter of the law, but the spirit of the law as well? I don't know. Why don't they just put on the advert the full price and request the payment up front? Hmmm...afraid that no one in their right mind is going to shell out ~$60 for something not worth a fraction of that?

Coin from American Mint for $9.95 as advertised. Did not notice (printing obscure) that the Republic of Libya appeared on coin or I would not have ordered it. The coin was ordered on June 12, 2007 via U.S. Mail with authorization to charge VISA for $9.95. Received the coin ordered (supposedly silver) along with another coin that was not ordered on July 23, 2007. Included in the package was an abundance of literature soliciting the purchase of additional coins.

There was also Reservation Certificates for a variety of coins - some silver, some gold and some plated. I neglected to check out the integrity of American Mint prior to placing the order. Since then research shows that American Mint has been the subject of class action law suits for scamming the public. I further noted that my experience has been exactly the same as that described by ConsumerAffairs.com in earlier law suits. The invoice in the package indicated that a zero balance was due. A cover letter for American Mint was signed by Michael Young, Vice President.

It appears to me that American Mint is continuing to break the law as defined in earlier law suits. The email address for American Mint: contact@americanmint.com.

I am contacting American Mint about an item I received in the mail Friday June 22. The information on the Installment Invoice dated 06/12/0, Account no. 010872353, Invoice no. 0000001, for a set of coins I did NOT order, for the amount of $64.97, with amount due $5.00. This was charged to my Bank of America Credit Card ....5343.

I did NOT order this item and I did not authorize anyone else to order it in my name. I want to return this to American Mint for full credit. Please advise how to return this item for proper credit and do NOT send or invoice anything else. Please advise me within 10 days the proper method to complete this incorrect transaction. If I do NOT receive a response on this item, I am going to report it as a Identity Theft, to my Bank and the Proper Government agencies. I will appreciate a prompt reply.

As I am not sure that American Mint and National Collectors Mint are not the same organization,I am compelled to repeat most of what was stated in my complaint listed against National Collectors Mint. I have placed orders with both for two years or more and have just become aware of the coin scams today. I was looking for the number for American Mint and stumbled on your report. I have spent thousands of dollars on what appears to be worthless coins.

I just received the Freedom Tower coins this year and upon reading your report was instantly concerned. I have purchased the American President Set and many other significant event coins as well as knives and etc. I need some help to recover my stolen funds and confidence in our justice system. I will begin an immediate inventory of my purchases from this company in an attempt to ascertain just how much money was fraudulently duped out of. This is shameful and criminal behavior to say the least. The fines imposed on this company is far too lenient for the multitude of the deception. I placed two orders to these people just the other day (monday 26, 2007).

I will in light of this discovery attempt to cancel my order even though I only have to pay the shipping. Since this incident wasn't broadcast nation wide I got caught up doing business with a company with questionable ethics no integrity. HELP!!!

I invested in these coins as a means of padding my retirement and as a little something of value to leave my children and grand children. It looks like I'll be working the rest of my life and have little to leave behind.

no damages, because I looked them up on your web page. They are still going to take advantage of people. Especially older people who do not have access to computers.