Walmart Pharmacy Reviews

Excellent pharmacy. People are friendly and helpful.

Jo Jo & All Of The Staff Was Very Professional. I will tell my Family & Friends of how great, good the service and is very appreciated. Speedy honest too. Helpful and excellent support. Excellent customer service.

I would like to thank Randy at Walmart pharmacy in Hazel Green for looking out for me, for my prescription needs Walmart pharmacy in hazel green is the best. The team is friendly and explain things perfectly. I wouldn't go anywhere else and thank you Randy. I couldn't believe you took time out of your busy day; Thank you so much V.Holmes.

Biased. Need to be sued into oblivion. Need to be in jail.

Yesterday afternoon I went to the drive through to pick up 4 prescriptions at the Walmart in Crestwood, Kentucky. The man who waited on me told me that I did not have any prescriptions ready. I told him that I had the text messages on my phone that said they were ready. He said no, they did not send me any texts. After waiting a couple of minutes he said that he had found the prescriptions but there was no apology from him for his mistake. He said they would be ready in "2 to 3 minutes." After waiting exactly 10 minutes I buzzed him again and he said he was busy "up front" and would get them now.

My mother is a 91 year old Hospice patient, who developed and oozing wound yesterday, Saturday 25. We called the on-call nurse who came to evaluate her wound. She physically called in a prescription to Delmont, PA Walmart at 6:30 pm, an antibiotic, literally 15 pills and the pharmacist REFUSED TO FILL THE PRESCRIPTION till the next morning. They had 30 minutes left till they closed. The nurse explained that this was a hospice patient with an oozing wound..and he STILL REFUSED!!! Because of HIS LAZINESS, she has missed 2 doses of antibiotics, and her wound has gotten worse. This is beyond WRONG and that pharmacist NEEDS TO LOSE HIS JOB!!! They are there to HELP patients, he was only worried about Going home. They were open for another 30 minutes, this should of never happened!

The local staff does pretty well. However, they can't read the on-line database any better than we patients. Prescriptions hang in forever so there'a huge database to go through. All the info isn't available on one screen so analyzing is almost impossible. If you talk with corporate, they only deal with online orders, not the online database. It sucks! I'm also not wasting my time finding and attaching our latest 30 receipts. Just another huge Walmart waste of staff and patient time. Wonder what the doctors think?!

I went to Walmart pharmacy to pick up an rx that had been faxed by my ophthalmologist. The young girl who was angry from me questioning my previous interaction with her regarding the “brand” of my meds changing, told me that they had no fax. I called the Doctor who then called it in as well. Another tech told me that they had not had time to check faxes that day. She said “it will be 30 minutes”, and promptly put the prepackaged item to the side and started packaging up items for people who were not waiting. No one but me was waiting and only 3 people came in to pick up something during the 45 minutes I waited. I complained in an email to the manager of the pharmacy. She said that the fax was not sent in with the Doctor's location on it and they receive illegal prescriptions sent by the customer frequently. This made no sense as they said they “never looked at the faxes”. I have moved my prescriptions.

Walmart pharmacies do not care about their customers. They are rude and don't fill your prescriptions. Like, the doctor say they should be filled. I'm diabetic, so I'm on insulin, and they won't give me my needles to go with the insulin, or they'll give me needles without the insulin. It's a battle. I'm not winning, so I will never use Walmart's pharmacy again.

If I could give this pharmacy ZERO stars! This is the worst pharmacy! My doctor sent over my prescriptions at 9 am! They didn’t get filled until almost 6 pm. I called to ask when they would be ready and the lady told me an hour and hung up on me! Then when I went to the pharmacy the girl at the counter was rude! When I told the pharmacist she rolled her eyes and said mockingly “I’m so sorry”. RUDE! I will going to Walgreens from now on!

Very friendly and knowledgeable staff! The online system works great, and Walmart Pay—once set up—is really easy to use. The value and convenience are excellent. I also appreciate that they remind me when it’s time for my annual flu shot. Great service overall!

Walmart Pharmacy is a joke. Last month, I had to come back three times to pick up an order because they failed to fill one of my prescriptions. And on the third time, they still didn't have it, and I still had to wait. The pharmacists are rude and unhelpful. I called today to check on the status of the same order for this month, and the same thing happened. And then they told me they try to get it done today, but they couldn't guarantee it. This was before noon. And I'm sure when I get there, they're not going to have it again, and I'm still going to have to wait.

My prescription was literally called in a day ago. I went in after work today at 3:30 p.m. and my prescription still wasn't ready after standing in line for 20 minutes and was told I would have to wait 20 minutes and come back and stay in that line again. This is flat out ridiculous. What made it so bad was by the time I walked out to my car I got a text saying my prescription was ready so basically if the lady at the checkout would have just looked over and asked somebody if my prescription was ready they probably would have told her yes they are finishing it up now. The lady waiting on me pretty much acted like she hated her job.

I went to Walmart in Grants Pass because I bought a device for testing diabetes. It was defective. They refused to help. I went to the pharmacy. They refused. Talk to the store manager. They refused. They’re all jerks personally had. Fire all of them.

The workers at Walmart in Alexandria KY do not care about patients. They are worried about leaving work early and do it often. They seem put out and bothered when you come to pick up a prescription. There’s a lot of eye roles. These people do not want to work.

I have had two prescriptions that required prior authorization. The pharmacy said in each case they were contacting the insurance company. I called the insurance company each time after about a week and they had nothing from the pharmacy. The staff just doesn't care.

They are absolutely awful. I was told to call back 3 days in a row to fill my script and treated awful every time I called. 3 people gave me three different dates. They are the only people who carry my medicine constantly so it’s a lack of options.

I transferred from Rite aid to Walmart pharmacy from Rite Aid when Rite Aid went bankrupt. I was apprehensive about the transfer process after being with RiteAid for 15+ years. There were a few hiccups mainly due to the difference in store policies but the walmart pharmacists, Amanda and Zach took time to thoroughly explain the issues and made sure my 9 prescriptions were up to date and quickly got the ones that were due filled. They automatically contact my doctors when the meds are due for a refill making sure there are no lapses in the prescriptions. Amanda always greets me with a wave and a smile. Overall, I made the right choice transferring to walmart pharmacy thanks to these two.

The customer service and pharmacist experience is disrespectful at best. I’ve had pills missing on more than one occasion from my controlled substance script (which are benzodiazepines). When brought to the attention to the receptionist - she simply dismissed my concern when asked if it could be counted in front of me, and then told me to have a nice day and hung up the phone. I called back and the asked to speak to the pharmacist. The pharmacist said “that’s not what I heard on my end” and I explained I’m sure it wasn’t what she heard but I was voicing my concerns of the miscounts and was then dismissed and hung up on.

Walmart’s Pharmacist are very unprofessional. They are rude and belligerent! The pharmacy has discount due to they only use Generic which sometimes are not comparable or compatible! Be careful with your prescriptions and how Walmart’s chooses to fill them!!! I also had to wait 6 days for insulin pen needles that are readily available at all other pharmacies and they were charged from the name brand BD to a name brand Embecta which cost me more due to they made more profit on the sale!!! Be careful Walmart’s pharmacist are crooks!!!