Walgreens

I am very disappointed in Walgreens for hiring such a ** company like Sedgwick. I am also beyond ** off at these guys as well. They are screwing my mother over. My mom had to have her 4th surgery regarding her foot problem and she has been harassed by Sedgwick. They always say she doesn't have the "right" information. Well that is just plain **, she has had to call Sedgwick and her foot doctor repeatedly to figure what paperwork they need to give Sedgwick. We have given them all they need to know. She has also been given misinformation multiple times. She has wished now that she has never worked for Walgreens.

They finally declined her claim because she didn't get the "right" information, and she found this out today 2 of February 2012 and her claim ended 26 of January 2012 and that is just plain stupid. So now that she is not working she can't get paid because they are screwing her saying she lost all of her sick days and vacation. This needs to get fixed or I will keep complaining over and over again until I get my way.

I have a $10 co-pay until I went to a local drug store. Here are 3 samples Diazepam 5 - $3.32, Levofloxacin 500 - $5.70, $3.77 on another one.$12.79 for all local, Walgreens $30.00. Where would you go if you are so large of a company, why so high? I will not be back plus I am telling everyone I work with.

Walgreen's weekly sale for 12 packs of soda from same company for $10. In the middle of the display is a brand from a different company. Go to check out. Since you do not have four 12 packs from the same company, you are charged full price for all four packs at $23.56 instead of $10.00. They did the same in the candy section and in another soda display there was advertising 4 for $12.00. Seems to be plain that it is company policy. I'm angry but not victimized because I told them where they can put their 12 packs. Could have been arrested for what I said but it did make me feel better.

I had a horrible experience at the Walgreens pharmacy off Commercial in Spring Hill, FL. The pharmacist's name is Mike **.

I had an accident a few years ago that left me with several serious injuries, and I'm seeing a pain management doctor because I live in pain 24/7. I didn't ask to be on the pain medication prescribed, and quite frankly I hate having to take them, but since I have to, I do. I was already like five days past the date on my script because I could not find it anywhere. I must of checked about 20 pharmacies in the Tampa Bay area and nothing, so I'm really in a bad situation already having to endure several days without my pain meds, which are strong, I understand this. I've even asked my doctor to please transition me on something not so strong, but they are cheap, and I lost my insurance at my job, so I have to pay out of pocket.

I called the Walgreens pharmacy where I got last month's bottle, and they said they didn't have it, but that they did have it at the Spring Hill location, so I made the drive all the way over there. By this time I am feeling so bad because of the pain I'm in and now are starting to feel maximum withdrawal symptoms. One thing I hate about this is that I'm always seemingly lumped in the same category as those people that fake their injuries to get pain pills. I despise these people because of the situation it leaves me in and the looks I get from staff that looks at the script and then personality goes from happy to "obvious suspicion".

I've had several surgeries to prove I'm in seriously bad shape, so I made my way all the way out to the Spring Hill Walgreen's Pharmacy, and gave my script to the lady, who did the usual look I get and passed it on to the pharmacist. Well this guy calls me over with his index finger, and says "I don't know this doctor". I said well he does exist, then he starts asking questions that are not relevant to the situation like saying he sees that I have seen a Dr. ** over a year ago, I said that's right and I now see Dr. ** in South Tampa; why did you switch doctors? I thought that was an odd question, but okay, I told him because I was on the Fentynil Patch and Dilauded and it was too strong for me, and he suggested Methadone, but he didn't prescribe that, but gave me the name of the current doctor I see who does prescribe that, and he's part of the same group of doctors, so I told him this. And he said that's not true, then asked why do I go to south Tampa to see a doctor when there's plenty in NPR. I said because I work in south St Pete and it's close to my job. He again said, "I don't think so".

By this time I didn't know what to think because I've never been confronted that way by a pharmacist. He kept smiling while denying every answer I gave him, which infuriated me because I knew what he was doing. He knew he had power over me and was basically flaunting it at me. I even showed him my appointment cards to show my previous appointments. I said with all due respect, don't fill anything tonight, simply call them on Monday (it was Friday) and his office can verify anything you need. He said, "I can do that very easily (smiling) but I don't think I'm going to do that for you". I have to say, his way of talking to me was not only condescending, but it was embarrassing for Walgreens to know this man is representing your store. I love Walgreens, but this man knew what I was going through and seemed to get somewhat of a charge out of getting me physically angry and sick.

I did something that was stupid, but it was a knee jerk reaction. I grabbed the sign (next window please) and lightly tossed it his way, it barely touched him. He started screaming at me, and I simply walked away (after getting his name from a manager). I know I shouldn't have done that, and I am paying the price as he has pressed charges as I have received a letter in the mail from a bail bondsman. I am getting an attorney and plan on fighting this, as well as making sure other people know about this. But this man must be spoken to at the very minimum. I'm sure there is audio that can prove what and how he was taunting me. I'm also friends with a consumer reporter for News Channel 8 On Your Side and plan to voice this complaint once I take care of this Misdemeanor Battery charge. I would ask that someone please hear my complaint and understand my state when this happened. Please contact me as soon as possible. Thank you very much.

On Wednesday September 7th 2011, I was taking my kid's with me to get some prescriptions for my 10 year old daughter. On the way down, I noticed that there was a lot of traffic on the way back toward my house, bumper to bumper for more than 4 miles. I wasn't looking forward to the ride home. When we got to the pharmacy, we just pulled up to the drive through and I gave the lady behind the counter the prescriptions I had. There were 2 Proventil rescue inhalers and some stuff with steroids in it for my kids asthma.

She had a really bad turn and was having trouble breathing, she helped me trim our dogs hair and she had a bad reaction. After I turned in the scrips, I took my kids to Dunkin' Donuts, my kids picked some of the gooiest looking donuts I had ever seen. I had told the pharmacist that my child couldn't breathe very well and to please try to hurry so she could get some relief. She told me it would be an hour at the least. In Dunkin' Donuts, my daughter says to me, daddy I can't breathe and tears came into her eyes. At this point my job is clear, get my kid fixed up at any cost, anything I have to do will be done and no one will stand in my way. So, I am standing brain burning thinking of what I could do to get her to some medication as quickly as possible.

We left the Dunkin' Donuts immediately and started toward home. Then it struck me, I just put the prescriptions in for the rescue inhalers. I was happy at this point, help is very close and I don't have to deal with the bumper to bumper traffic on the way home. Seemed perfect, I had a vision of the pharmacist coming out from behind the counter and saying "well hello sweetie pie how are you doing? Are you having a little trouble breathing? Well, now you don't worry yourself, I will get your inhaler right now for you and you'll be right as rain in a couple of seconds. Wow, was I stupid naive and in comparison to what happened a complete idiot thinking that compassion and caring was alive and well in the employees of the Moss Park Walgreen's.

I got to the back of the Walgreen's where the pharmacy was and saw one of the techs that took the prescriptions. She was taking care of someone at the drive through window. After a couple of minutes of being ignored, I managed to talk to her. My daughter just told me that she can't breathe and I was wondering if I could get one of the scrips filled right away so my daughter could breathe again. She said, no, I couldn't believe my ears, she didn't look at my kid or say anything to her or ask her how she is doing.

My kid started crying hard and was begging the woman. I asked her whether I had to get the manager, she said no, I asked her are you going to fill it, No, I will fill that one first when I gets there in the cue. I went for the manager running through the store. I found him, told him what was going on and he said he was going to fix it. He asked me which medication she needed, I told him the inhaler he told me that one wasn't covered under the insurance, I told him I didn't care just get the medicine now, please. My kid is extremely upset at this point and is crying and panicking because she still cant breathe.

Finally, the pharmacist says it's ready, she was about to hand it to the manager when the stupid woman that started all this says no, give it to me, I have to check it. what a complete idiot. I lost it I said just give me the ** medication now, ** it my kid can't breathe, what is wrong with you inhumane **, I have never seen any one treat an adult like this, never mind a 10 year old little girl. I got the stuff in my hand and the pharmacist tells the manager that the inhaler is for prolonged use and will not work as a rescue inhaler.

I couldn't believe it, I started screaming why would you give one that doesn't ** work you **. The manager said, we gave you the one that was covered by the insurance. My daughter started sobbing and begging them to give her the right stuff and the manager wasn't going to get anything unless he saw that I had the money for the medication, I pulled my wallet out and threw what I thought was $140.00 but only threw $120.00 on the desk and they still didn't have the medication in my hand, so I started going crazy. If you ** don't get that up here now, I will have you all in jail, this is criminal what the ** is wrong with you people. The only work I could see these people doing is torture in Iraq or killing people.

Finally, I saw the rescue inhaler in the managers hand and he wasn't handing it to me, then he informed me that I was short it was $127 dollars. So he wasn't going to give it to me because he thought I didn't have the money he would have let my kid die right there and would've defended his actions because I was 7 dollars short. I had told him I had a $1000.00 dollars in my wallet, whatever it takes and he wasn't giving me the medicine. I snatched it out of his hand put the top on the inhaler and handed it to my kid and she did a couple of puffs and was fine within minutes.

At one point, when I was yelling at him to get the correct medication, I said, if your not going to give it to her, call 911 and he actually picked up the phone and said do you want me to call them, which would have taken to long and he knew it. My daughter told me later when he said, I will call an ambulance and them not give her the medication that she actually thought that she was going to die. So, in the end, we were leaving the store and the manger is yelling that he is going to have me thrown in jail if I ever come back there causing my daughter to become really scared and start panicking again, thinking that her daddy is going to jail. The only reason I was yelling at them was to get them to do the right thing, which they were not going to do.

People die all the time from asthma attacks and I thought that there was a law, that if you go into a pharmacy and you are out of a medication that could cause death, that the pharmacy has an obligation to give you the medication regardless of anything. It's a law that forces inhumane people to act humane. Some people need to be woken up and hopefully this will get some kind of response. This is a way to bring rude people in pharmacy's out in the light. Later that night, I called and asked for the manager, because I wanted all of their names so I could report them.

He then started defending his actions, like I was wrong. I told him, all I wanted was for all of them too call my daughter and apologize for putting her through the worst ordeal she had ever experienced in her life and he wouldn't do it, then he yelled something and then hung up on me. I thought we were supposed to look up to our pharmacists and they were supposed to help people. Seems like Walgreen's must be extremely hard up to hire irresponsible ** like this. Seems like most of them are from other country's where it is possible to get away with treating people like ** and abusing children without any kind of punishment. The way I look at it, it's attempted murder of a child. I called the orange county sheriff's department and they refused to arrest anyone saying that it is a civil matter. To me, it looked like 3 Casey Anthony's trying to make sure that my daughter suffered as much as possible in the 30 minutes it took these ** to come up with the rescue inhaler.If i didn't snatch it out of his hand, she would have died, that's the worst thing ever!

Imagine this: You're standing in line in a crowded pharmacy with six men behind you, when the person servicing you asks you to blurt out your address and then asks you to repeat it several times. Each time, louder because they just don't seem to get it that you don't want one of those men to follow you home and rape your **! Walmart asks you for your birth date. CVS asks for an ID. But no, Walgreen asks for an address and then refuses your meds if you do not cooperate! What kind of ** is that? How many times has it happened that someone has followed a woman home from Walgreens? Will we ever know? Or do we have to wait for someone to get raped and killed first?

Walgreens is so full of **. My attorney is filing a class action lawsuit in 7 days unless this abuse stopped!

I rang the customer service bell for medications under lock and key. I rang again and again for 7 minutes at least. I watched as Walgreen's employees walked by and said nothing. In all my years of shopping at Walgreens and ringing the customer service bell, I have never had to wait and not be responded to at all. To see so many employees walk by me and say nothing was unacceptable.

I had just been at the pharmacy where the woman who waited on me said I would find what I needed by ringing the bell. Even she did not seem to come to my aid. I spoke to the manager, and he said he was sorry and that he would help me. I explained it was too late, since if I waited any longer, I would miss my bus. He appeared not to care.

On 12-14-11 at 1:00AM, I submitted my wife's prescription to Walgreens pharmacy at 76 St. at Capitol Dr. Milwaukee, WI. I stated to the pharmacist that I'd like to wait on it. He then asked me sarcastically "why can't I wait until daylight?". I stated my wife has to be at the airport at 3:45AM and that she's flying to Portland, Oregon. He then went online and said the first flight leaves at 5AM. The other worker said he had no business inquiring about why I can't wait until daylight. Her meds were dated for 12-14-11. My family and I have never had any problems at that store. This pharmacist was new. After other complaints from family members regarding this particular pharmacist, we decided to take our business to CVS after years of patronizing our favorite Walgreens store.

I bought a Top-Up card at Walgreens for a prepaid phone. I bought the wrong one and I am not able to get a refund or exchange. This is highway robbery!

My local Walgreens informed me a few months ago that they were going to start charging more for film development (I also shoot digital, just a few rolls a month in 35mm) and that you would be getting double prints. Today, I dropped off two rolls and the lady informed me of the same, that I would be getting doubles and I also ordered a CD. When I return to pick them up, only five images were double, the rest were single. So I ask what is up, as I was informed that Walgreens was making customers get double prints with the price increase, big increase too. Well now I have a different salesperson to deal with, and she informs that Walgreens just recently quit giving the doubles and if you wanted doubles, you would have to pay extra.

Wait a minute. Walgreens just increased their film developing and printing prices and the consumer is supposed to get double prints! They are slick, increase prices with promise of extras, then just so happens they quit the "extra" set. This isn't over. I'm calling the BBB also. This store has always been "iffy" about their prices, in other words, you're told one thing, but when you go to pick up your order, the price is different and you have to haggle with someone over it. For those prices, I'll use Millers or Richards, I can wait on the mail. Goodbye Walgreens.

I dropped a prescription off at Walgreen's Pharmacy and told the clerk that I would pay for it because I knew my insurance would not cover it. The clerk said okay and that it would be ready in 15 minutes. I waited 30 minutes and got back in line for another 10 minutes.

When I got to the clerk to check on the medication, she went over to another person and came back and said that it was almost ready. I could see into the interior pharmacy mirror that the person she had spoken to had just started gathering the ingredients for the medication. Then I heard someone asked if I was going to pay for the medicine. It took another 15 minutes to get the medicine which means that my sick husband waited in the car for over an hour to get his medicine.

I spoke to the pharmacy manager and she was very rude and said that the store was just busy. I asked her why they waited an hour to start mixing the medicine and she said that she didn't know if I was going to pay for it. I asked her if they were going to start making people pay before they got their medication orders filled since they seemed to expect it from me.

After re-asking the clerk, I finally got the medication for my husband. He was very sick and had to sit in the car for over an hour to get his needed medication.

I had a generic prescription for Percocet. I use a local Walgreen's located at 655 Middle Country Rd, in Selden, Long Island, New York 11784, Phone number 631-451-6849. My husband went and filled the prescription for me and picked it up a few hours later. It was listed for quantity of 10 pills, yet there were only 5 in there. When I called asked asked the pharmacist about the pills and that there was some sort of notation written on the bottle by the quantity, I was told "that means they double checked the prescription that it was filled right. " I told the pharmacist "obviously not!". I asked for the manager, he wasn't available. I've called Walgreen's customer service and made a complaint and got a case #.

No call back as of yet. I've contacted my prescription insurance company to make a complaint. I've contacted the NYS Board of Pharmacy to make a complaint, in the process of contacting the Department of Justice Drug Enforcement Administration due to the medication being a controlled substance. I sent an email off to Long Island Newsday. I'm also about to send emails off to the local news services. I had received a call back from the manager today that I missed, but since it took me over 3 hours to get through back to the pharmacy, he was gone for the day already. I am not elderly, and I work full time.

The main reason for me contacting all of these services is not for me to get my missing pills, though it would be nice, but if this is happening to me for a prescription of 10 lousy pills, what about everyone else, whether its a small quantity or large? Oh and the fact that it's a controlled substance helps too. Someone is obviously skimming.

The Walgreens in Copperas Cove, TX regularly promises pickup on prescription refills, face to face, there at the store and then verifies it on the phone a half hour later. The next day someone else denies it and the person from the day before is conveniently not at work. They lie and misquote each other causing extra time, fuel cost, and general hassle, begging it'll never happen again and the very next time same thing. Do not use Walgreens in Copperas Cove, TX.

I went to Walgreens in Essex, MD and got sugar-free candy which was on sale. My total was $4.18. The elderly cashier ran my independence card then said I owed $1.59. I told her I shouldn't owe anything since it was 2 food items. So, the store "manager" comes up, asks for my card, runs it again, again, again, again, and again. It made no sense. She didn't know what she was doing, which is fine. People make mistakes.

So, I see my last receipt says they took $14.00! Really? So, the manager and 2 employees took my card and called customer service to hear my last transactions. I can clearly hear that it is saying,"$3.00 posted October12" five times, yet all 3 workers are telling me it is saying,"$3.00 deposited!" How do you "deposit" money onto a food stamp card?

So, to cut a long story short, these 3 workers are fighting with me over a $14.00 mistake that they made. Seriously! For an hour and a half, I was there, pretty much just trying to clear this up and make sure they knew I wasn't crazy. All she had to do was say, "I'm sorry. I made a mistake, and I'll fix it. "Yet instead, I went around and around in circles with 3 employees who clearly had no clue what they were doing and then did not want to admit that they were wrong.

So, I called a social worker and she let me know that she can see 5 transactions that were just made at that Walgreens for the same amount of money, $3.00. Right there, you can see they made a mistake because when they ran my card, it should have taken off $4.18 and I should not have owed $1. My whole point is that the staff treated me incredibly wrong for a mistake that they made. And when they literally fought me about it and just wanted me to say, "Oh, it's okay, just keep the money and I'll leave," that's where I drew the line. Once the social worker (who understood what I was saying, and I could tell in her voice that she was even annoyed by the stupidity of the staff of Walgreens) got on the phone with the male employee, she explained how they owed me $14.00 and then they finally gave me my money back.

I am diabetic and just wanted my sugar-free candy. They treated me like I was a burden, like I came in the store to rip them off, but why, after the cashier messed up the first time, would you run my card 5 times? Then, as I was leaving, I could hear and see them laughing and talking about me. I even had another worker come up and tell me where other Walgreen stores were (I guess, so I don't come into that one again), but I literally told her to mind her business because she had nothing to do with the situation. My overall experience was terrible and I could not wait to get the hell out of there and never go back!

If you do not rehire the pharmacist in Michigan for defending himself, the store and the other workers, I will never buy at your stores again.

On Aug. 29th, I went in to Walgreens' pharmacy and the cashier and pharmacy person treated me like dirt and would not even let me buy some med that I needed all because I did not have the symptoms. They said I need to buy Zerte and I told them I could not take that kind of med and they walked off and would not ring up my other products until I asked them if they would. No, I will not be back and yes, I am thinking about getting a lawyer and suing them for discrimination.

I was very disappointed when I went to visit Puerto Rico and they refused to refill my Diabetes pills. I don't think that was right since when Puerto Ricans come to the States, they do get their medicines.

Is there anything you can do about that? Also, the service there is not nice. People are not friendly. They are nasty. All my life I work with the public and believe me, the public is the one that keep you in business or put you out of business. Please let them know that. Thank you so much.

On August 9, I went to Walgreens (2220 S IH-35 Round Rock, TX 78681) to do a little shopping.

I went to the last aisle across from pharmacy. I squatted down to look at the items on the bottom shelf. Not even three seconds, I was struck. I felt immediate impact on the left side of my head, shoulder, hip, thigh area. From the impact, I was shoved off balance and my right hand prevented myself from falling down. I was struck by a thick plastic pallet used for moving product on and off the floor in big quantities.

I told the employee's boss what happened and he did send the employee to the front to work on register. The manager said and didn't write out an accident report. So I sent an email explaining what happened to the headquarters of Walgreens. I did receive a call back from a lady from Walgreens giving me a file number and that a lady named Sandy from Sentric would be following up. We miss each other every day. I leave her message and her last message to me was that the case is open and that I needed to find out what I need to do. Every time I call Sandy at 1866-640-2927 ext 51077, I get her answering service.

I feel this is going in a big circle and if this lady Sandy from Sentric can't handle her work, she needs to have other people get working with her. I heard my doctor wants to speak with her. I need somebody else's help with my case.

I was waiting for someone to assist me at the photo counter for quite a long time. There was an older lady sitting at the photo machine (she was right next to me); however, she ignored the fact that I was there. Finally, I asked out loud if any one was going to assist me. The lady replied in a short, aggravated tone that she wasn't even really punched in yet. Then, she huffed on over to where I was at, got behind the counter and took care of me! She acted as if I was interrupting her! Also, if she didn't want to wait on me, why couldn't she have gotten somebody else to take care of me?! This made me feel very uncomfortable and it was not a good experience! It was not good customer service!

Debra ** (**)

This is the worst Walgreens I have ever been in. Customer service is non-existent and it does no good to complain to the manager or corporate. Here are a few examples of why I no longer shop at this store.

1. Panhandlers frequent the parking lot asking for money. The manager will not call the police to run them off.

2. The front cash register is closed half the time, with no sign directing customers to another register. I've unloaded my cart on the counter, thinking the register was open, and I've seen other customers do the same. I've also seen cashiers walk away just as a customer comes up to be checked out.

3. Employees stand around talking while a long line of customers is waiting (usually at cosmetics) to be checked out. Why can't they open another register?

4. An employee licked her fingers to open the plastic bag, then picked up my purchases. I stopped her right there and told her that I didn't want her saliva on items that were going into my home. She glared at me like she wanted to kill me. There was a bottle of hand sanitizer next to the register and she picked it up, doused her hands, and slammed it back down. "There, are you satisfied?", she snarled. At that point, I walked out leaving about $50 worth of items. I called the manager when I got home and described what had happened. He agreed with me that what she had done was very unhygienic and that her conduct towards me was unacceptable. He said he would make sure all his employees knew not to lick their fingers to open the bags. Guess what? Two weeks later, another employee did the same thing.

5. I was at the store when a young boy sailed in on a skateboard and continued skateboarding up and down the aisles. I was able to get out of his way but what about elderly customers who may not be able to move very fast? He could easily have knocked someone down, resulting in personal injury and a lawsuit. I kept waiting for an employee or the manager to stop him, but everyone carried on as if it was no big deal. I mentioned it to the cashier who checked me out and she looked at me as if I were crazy.

6. There is a young cashier who works there who was very rude and disrespectful to me. She wasn't wearing a name tag. When I went to her register, she greeted me as "sweetheart". I told her my name was not sweetheart, and that to address someone like that was very rude and disrespectful. She gave a sort of snort and laughed. I reported her to the manager who said he would talk to her. The next time I was in the store, she did it again. She still wasn't wearing a name tag. This time, I notified the manager while I was in the store; it was a different one that I had spoken to the previous time. I asked if employees weren't supposed to wear name tags and she said yes and asked the employee where hers was. I could tell she was on the verge of laughing when I told her how I had been disrespected twice by this employee. I saw them exchanged sympathetic glances like, "we'll have a good laugh as soon as this old bag leaves". I told them I would no longer be a Walgreens customer because of this disrespect. That I spent a lot of money there which would now to go another store. The manager said no one had meant any disrespect but at that point, I didn't care what she said. I have not been back to Walgreens since, and that was 3 months ago.

I am a Physician Assistant and I have been treating patients with chronic pain for four years. I monitor every patient using the CURES program to monitor patients' prescription activities. I also alert unsuspecting medical providers if the patient is doctor shopping or we just let them know that we are treating the patient for his pain symptoms via, "Important Notice." I also do a drug screen on every patient, a blood panel, and we do an EKG to make sure the patient is physically safe to take pain medications. We also have the patients fill out questionnaires about their pain and a pain agreement stating the rules. We actually cut down pain medications that other doctors prescribe excessively, according to the patients' condition. Our pain program does more than any other program, probably in the state of California. I have treated probably over two thousand patients for chronic pain and I get referrals from other doctors in the area who send us patients to be treated for their pain.

I received an auto prescription request from a Walgreens store and they put on the top right of the prescription, "Beware of Pill Mill" about 15 months ago. I called the pharmacist and told them that we were no pill mill and that we did everything by the book. The pharmacist said, "I don't know how that got into the computer system." I told her to get it out of the system because it was not very ethical or professional for them to do this.

Then a month later, I got a call from two patients that had gone to a Walgreens in another location. They said, "The pharmacist will not fill our prescription and they said you are not licensed!" I called the pharmacist and told them that I was licensed and not to tell that to the patient again! The patient had to fill the prescription at another store. Then all of a sudden, I started getting all types of complaints by my patients, saying that Walgreens' pharmacist all over the place in California was telling them that I was not licensed or that I was a PA and could not prescribed medications, or that I should not be prescribing pain medications. I even had a pharmacy telling me that she was going to call the police on me and the medical director.

This thing with Walgreens is getting way out of control. They are telling these lies to hundreds and thousands of patients from other doctors as well. I have not investigated this, but I have over one hundred patients (direct witnesses) that Walgreens' pharmacists have told them that I don't have a license or some other type of bold lie. The funny thing is, when I prescribe an antibiotic or a schedule IV drug, Walgreens' pharmacy fills the prescriptions with no questions. But when I prescribe pain medications, they tell the patients that I am not licensed.

Walgreens is the only pharmacy doing this stuff and I don't know why. My last contact with a pharmacist was last week, when I called a pharmacist in Perris, California who I had spoken to in the past. Their pharmacy was bought out by Walgreens and the pharmacist said, "Guy, you never had a valid license when you worked here in Perris!" I told Dave, "If you tell another person that I don't have a license I will sue you for slander!" Then, I hung-up the phone in his face.

On Tuesday, May 17, 2011, I purchased the 81mg strength Ecotrin from above store. The outer container was sealed; however, when I opened the bottle, the foil was shredded and open. I immediately returned to the store and requested to speak with the manager. The cashier spoke with him on the phone and she was told to tell me to exchange it for another bottle. The manager did not bother to come out and speak with me. The cashier mentioned that a previous customer has returned the aspirin for the same reason. I sent an e-mail to Walgreens and a letter to Glaxo Smith Kline.

On Saturday, May 7, 2011, at approximately 4:15 PM, I went to Walgreens located at 1366 Broadway to have my photos printed. I downloaded my prints and was leaving the store when I was told by the store clerk that I must pay for the photos in full before they will be printed. I requested to speak with the store manager, Antonio ** who came to the counter and explained to me that the store's policy was to pay in advance for photos before they can be printed. I believe this is an illegal policy. If this policy is illegal, Walgreens needs to know they are breaking the law and should cease this alleged store policy.

I did not have my photos printed. You do not pay in full for services that have not been rendered. I did not experience an economic damage other than I was unable to take advantage of the special the store was running for printing photos.

This pharmacy discriminated against me on more than one occasion because of the medication that I take. I was told that the reason they did not fill my prescription was because other people that take the same prescription only pick up partial prescriptions leaving the pharmacy with expensive backstock. My comment to that is, "So what, you are a pharmacy, I have insurance that pays in full for the prescription". Why is it a major deal to get it filled? When the Florida state legislature makes it illegal for pharmacies to dispense as much oxymorphone, oxycontin etc. to people without regard, I will not feel bad for Walgreens when they get laid off.

They could have been nicer to the good-paying customer with insurance and had me as a customer forever as I will be on this medication for the rest of my life. Walgreens does not know how to fill a prescription if they do not have it all in stock, they do not know how to process a coupon, and they do not know how to treat people in general. I would bet money that how they treat people is a direct result of their business practices in Florida with all the opiate dispensing that they do. Walgreens, I see you opening new stores everywhere, all those stores will be closed soon. One time, Walgreens told me that they could not fill my prescription because my doctor did not have a DEA license, the license number was on the top of the prescription! Get it together!

I went to purchase Wal-itin D 24 hour (their brand of Claritin-D 24 hour) and was told by the tech that I had reached my monthly limit as per the government rules regarding antihistamine/decongestant medications. I asked, "How could that be when I only take one pill a day?" How could I possibly exceed the token 9 grams per month? She insisted that I did and got the pharmacist on duty. He parroted the government rules twice and spoke to me as if I were an idiot or a drug addict.

I got so mad that I swore and left the store. I went down the street to Shop Rite and spoke to the pharmacist there. She rang up my purchase of Claritin-D 24 hour without a problem. I could not imagine what Walgreens did with the register/computer to block me from buying what I wanted to buy. Walgreens refused to check to see if they made a mistake ringing the register, which apparently they did, since I didn't have any problem at the Shop Rite Pharmacy 15 minutes later. This happened today, 5/1/2011. Incidentally, kudos to the Shop Rite pharmacist--she is a gem!

The product is the Walgreens' brand of Tartar control mouthwash. My mom bought this a month ago, thinking it would help control tartar. The mint flavor sensation was very strong, I figured that was the style of that brand. But after a few weeks, it left my tongue with a numbing, burning sensation as well as a weird slippery texture. It causes your taste buds extra sensitive to various foods. It did the same thing to my mother. My tongue felt like it has cuts on it. I don't feel like it works. It feels like I have more plaque than before.

I have been with Walgreens for over 7 years. This is by far the worst store and management staff I have ever dealt with. I was off sick one Friday afternoon. They always give you a hard time when you call out sick. They say that you always need to go to the doctor and get an excuse even if it is only one day of missed work.

This day, I had a poison oak rash in a very discreet location, and along with it, on my lower back and legs. I couldn't get in to see the doctor that day. A physician's assistant (PA) who also is my neighbor who works for the doctor's office came over and gave me the diagnosis. She said that she would get me in to see the doctor on Monday, and she wrote me a doctor's note which she claims would go into my medical file on Monday.

I went to work the next day and gave an assistant manager on duty the note who immediately questioned its authenticity. I stated, "I am sorry you feel that way, but it is a real one." I was off the next two days, and I went back to work on Tuesday after visiting the doctor's office. After about an hour after my arrival, the manager, James **, along with an assistant manager Chris **, called me into the office.

At that point, I was told they had contacted the doctor's office and also faxed over a copy of the doctor's note to the doctor's office. They told him it wasn't a note from their office. I told them about the PA coming over and writing the letter. They automatically accused me of being a liar and kept making comments such as "Fess up, we know you wrote the note." and "You need to be honest with us and stop lying." I stuck to the truth but to no avail. They even insisted that I call the doctor's office and put it on speaker phone so they could hear it. And I was told to talk to the PA who wrote me the note and verify that I was a patient there and they wrote me a note to be excused from work.

I had never been so scared in my life, and the questioning was harassing. About 20 minutes later after enduring intense questioning, I started to have an anxiety attack. I was then told to go home by James **. He told me to call him tomorrow, and he gave me two choices to either resign or be terminated.

I contacted the doctor's office which stated that they were contacted by James ** who was asking about my medical status. The doctor's office insisted that none of my medical information was given to James, even though he was quite persistent. He did fax over my doctor's note to them. The office manager told me that she did tell James that the doctor note wasn't in the normal template that they use to write doctor excuses.

She then said that she couldn't however confirm or deny that it may have come from another source inside the office who did not use their normal template. The office manager did go on to tell me that a copy of the doctor's excuse that the PA wrote me was added to my medical file. However, this was done after she had spoken with the store manager about it.

After hearing all that, I called James and told him that I wasn't resigning, since I felt like I had done nothing wrong. He then said, "Well then, I am going to have to terminate you for dishonesty and fraud. I told him to call the doctor's office, and they would tell him that the doctor's excuse was legitimate. At that point, he said, "I have done all that I need to do. It's over."

I feel like I was wrongfully terminated. I called HR and Loss Prevention, but they were taking the manager's side. The doctor's office maintained that they never said the note was a fake, but rather, it wasn't in the normal template. I am shocked that people would do this kind of things to other people. What has this world come to?

My wife is a cancer patient for 11 years. This particular assistant took my card and insisted that she did not know where it went. She simply kept my insurance card. This is the second time this same assistant has done this and, by the time, I got home, the head pharmacist called my cell phone and told me that it mysteriously appeared. I needed to come and retrieve the card. I was so close to filling a police report. I have always used Walgreens all over the US and never have been treated with such lack of compassion for customers.

I will never ever use Walgreens again for the rest of my life! I will drive out miles of my way or have the medicines mailed before I put my wife through such discrimination. We are an inner racial couple and the black girl seems to take her problem with this out on us! Never again will I subject my family to a such poor, careless, insensitive, and non-caring business service as what we have had felt today! By the way, I am working man in the mid-forties, my wife is a decade, a younger health facility manager and we have raised two lovely daughters. My wife and I both hold MBA's from major universities and feel that we are level-headed.

This kind of business service should never be experienced by anyone. Nevertheless, we look towards people for help in times of necessary need like fighting cancer.

I have a Part D prescription plan. I sent my 90 day prescriptions online to Walgreens Health.com (Wellcare). They called to say that the manufacturer had a back order of Losartan. They said I should try to get it locally. This is an inconvenience since I now have to contact the doctor to get a 30 day prescription, if possible. What is the point of paying $55.70 a month for a Part D plan if they can just not supply the prescriptions? Please check into what is going on with this pharmacy.

I wanted to purchase a gift card along with several other items and was told that the policy had changed for purchasing gift cards. We could only use a debit card or cash. I couldn't even use a credit card. I asked to talk with the manager, she reaffirmed that it was the new policy. My husband and I have used that Walgreen since it was built several years ago. We get all of our medications from that store and don't think it is right that good customers should be inconvenienced because a few crooks take advantage. I don't know what the solution is to safeguard Walgreen from this kind of thing but it seems there should be some other way of handling this problem. I don't know the manager's name but she was working at 6:15 p.m. February 23, 2011. Thanks for letting me vent but I think this is a problem for any of your customers that want to buy gift cards.

I went to this pharmacy on 1/28/11 to pick up a prescription for the abortion pill called RU-486. The person ringing me up needed to have authorization from the pharmacist to ring in the medication. She had no idea what the medication was for. Also, she was about eight months pregnant which was even worse. She came over looking bewildered and the guy ringing me up looked mortified. She said, "What is this for?" Then, he asked me if I was pregnant. Obviously, I am pregnant if I am taking the abortion pill. The pharmacist still did not understand. She came to me and said "Do you have a stomach ache or something?" Then the guy told her, "It is the abortion pill." I still don't think she got it but she authorized him to ring it up.

Tonight, I felt threatened by a pit bull without a leash at the front door of my local Walgreens in Houston, Texas, located on the corner of Bingle and Long Point. When I entered the store, I immediately complained to the employees at the checkout about the dog. The employees and the owner of the dog inside the store checking out with others thought it was funny. The dog owner just said that the dog was not hurting me. I asked for the manager and I called 911. The manager, Mr. **, I could tell just thought it was funny and that pit bulls were good pets. These dogs are notoriously unpredictable and not considered safe. The police were not dispatched because the dog had not attacked me and the young people left. I did not feel safe in my own neighborhood.

Do we have to wait for damage before your employees take action?

January 24, at exactly 7:15pm, I handed Brenda my prescription at the check-in counter and she assured me that it would be ready in 30 minutes from 7:15. At 7:45, I returned to the check-out counter, she reappeared and she said to me, in a nasty and horrible attitude that, "It's not ready! Wait ten more minutes!"

I have been there before and saw that she really have a bad attitude with lots of folks besides me. Please help me and everybody else. By the way, I needed the Amoxicillin badly to stop a tooth decay that has bone loss, as well as bacteria that was about to enter my bloodstream that may cause death. It's very painful! Sometimes, pharmacist should be more caring. Thank you for hearing me.

This is quite a long story, and I apologize up front. But I need to give some background...This is somewhat of a 2-part story, but it ties together. I've been using this Walgreen's for years. I've had a few problems with them, but for the most part, the problems were so minimal, they could be forgiven. But what they have recently pulled is beyond forgiveness. They have crossed the line from professionalism to playing God!

My mother used to live with me. My mother was an alcoholic and an addict. She had pretty much quit drinking back in the late 1970's, but her addiction then turned to pills. In the beginning of 2010, when she was 75-years-old, she was recovering from congestive heart failure. Her doctor had prescribed Lorazepam for her because, being the addict she was, she convinced him she was 'oh so nervous' but in reality, she just loved the high she got from it; especially when she took many more than was prescribed.

In the beginning of 2010, she was in the hospital because of her heart condition. When she came home, she had a home nurse who would come in 3 days a week to help keep an eye on her health. When he first started coming, I informed him of her addiction to Lorazepam. He then saw it for himself so it wasn't just my word against hers. I told him that the only way she could safely take the drug would be for me (or someone else) to administer it to her. He agreed so he called Walgreen's to inform them of the problem & to tell them not to give her prescriptions to anyone other than myself because one of the ways my mother would be able to abuse it was to go behind my back & call one of my sisters to go pick up her Lorazepam. (They also have issues with drug abuse). Walgreen's was informed by a health professional that this elderly woman was an addict yet in their infinite wisdom, they decided they knew best!

Mom was prescribed a 10-day supply by her doctor & he would always give her refills. When she would get her refill, she would take a 10-day supply in two days! When she had taken them all she would do was start calling Walgreen's every single day until she could get a refill. This alone should have been a red flag for Walgreen's, but no!

On February 9, 2010, even though Walgreen's had been informed by my mother's R.N., on two separate occasions, not to allow anyone but myself to pick up her prescriptions, they allowed my younger sister to pick up her Lorazepam, even though it wasn't due until 2/11. The prescription should have lasted her until, at the very minimum, the 19th, but her pills were gone by the 12th. She started to go into withdrawals, but because her heart was so weak from the congestive heart failure, she died on February 13, 2010. If Walgreen's had been more vigilant, she might still be alive.

I am disabled due to many health problems. My doctor is fully aware of all my problems and prescribes my medicine accordingly. I do take a controlled substance (pain medication) & due to some of my medical problems, I do need to occasionally refill a couple of days soon. Well, Walgreen's, again in their infinite wisdom, has decided they know better than my doctor, and won't refill my medicine until they feel I should receive them.

Now, if I thought they were just concerned for my health, I wouldn't mind this quite as much, but the way they've handled it is so unprofessional as to make me take my business elsewhere. Instead of being somewhat honest with me, one pharmacist (unfortunately I didn't get her name) decided I didn't need to get my refills as soon as my doctor was prescribing it for me (even though she knows my health problems intimately). I wouldn't have expected her to come right out and say "I think you're taking your medication excessively, and you may be an addict!" However, if she had had an ounce of professionalism, she would have said something to the effect of, "It's our policy not to refill this medication any earlier than this date unless we have express notification from your doctor". But, no! Instead, she flat out lied to me telling me a cock & bull story about there being a state law that it couldn't be filled earlier than every 27 days. Even though my doctor sees fit to refill it early because she's aware of all my health problems and my insurance will even cover it without saying "refill too soon".

In short, I will never use this Walgreen's again for any reason; and possibly not any Walgreen's.

My company recently changed our insurance and I now have to use Walgreens Mail Order Service. I have not used Walgreens to purchase my medications for many years because they are slow and cost too much. I have spent over 10 hours of my time trying to get my prescriptions transferred from Caremark Mail Order Service to Walgreen Mail Order Service, and it has been a problem. This is why I do not like Walgreens.

I am the consumer, paying for the service and I am the person doing all of the work to make this happen, same old Walgreens as before. I called in today to order my medication and they still had not transferred my prescriptions from the local Walgreens to the mail order, and so I am now looking at 48 hours to process my prescriptions and another 1 to 10 days before it will be mailed out. I thought I had already taken care of having the prescription transferred, so that I would not have to wait.

I HATE Walgreens and I may choose to go to CVS, Costco or my local Grocery Pharmacy instead. I will have to pay more but it will be worth not having to deal with Walgreens.

I am currently on Lamotrigine 200-mg tablets that I take once daily. The tablet is fairly large and blue. Without this medication, I suffer from severe migraine or headaches that require for additional medication. On 12/20/10, I went to pick up what I thought was the same prescriptions; however, when I was about to take the medication, the tablet was very small and white in color.

I was very concerned and immediately called the pharmacy. They supposedly double-checked their computer and said "We don't make mistakes like that." I was astonished at their reply. I told them that I had been taking the same medication for years, and I knew it wasn't the right medication. Then the pharmacist checked with a manager and said "Oh, we apologize we gave you the 20-mg tablet."

But the strange part is that even the label on the jar and the attached "personal prescription information" said that it was 200-mg and a blue tablet. The pharmacists then said, "Can you bring it over?" I said that I wouldn't be able to until the following day and asked that if they were sure it was only a lower dosage, if I would be able to just take 8 tiny pills to make the 200 mg. She said, "No, we need them all accounted for and you need to bring them back today, because we need to make sure that we get the same ones back."

I was not in the ability to go back to the pharmacy, and then after a long time on hold, the lady said okay and that they need to have the exact amount back. The reason for this is because previously, I have been issued a prescription with wrong labels. I was told that I would be getting 30 pills/tablets, and I would only receive approximately 25 or 26 pills only. When I expressed my concern, yet again, I was told that they don't make any mistakes and that I was wrong. What can be done to hold them accountable for their mistakes?

I was shopping there yesterday, 12/28/10, specifically for vitamins for a guest from England who just received a list from a doctor here to treat chronic fatigue. An entire end cap had boxes of various vitamins, some single and some in twin packs. Across the bottom of the box in plain view were the words "Buy one, get one" with some green pieces of paper over the word "free." Also in plain view was an explanation that single bottles and twin packs were eligible. Two of the types she needed were included in the boxes so we put them in our basket to purchase. We went back to the pharmacy to check with the pharmacist on some of those we were unfamiliar with and he was most helpful, looking up each one, telling us if the store had it in stock and some of the prices. We have no complaint regarding his services, in fact, we're very grateful for his assistance. We also got some others off the shelf in the vitamin aisle to purchase.

When we got to the check-out and the girl began to ring up our purchases, they were not ringing up correctly as to what we thought we were paying. I said, "Those are buy one, get one free." She snapped, "Not this kind," and said another brand name. I said, "Those were in a box which has a sign that they are buy one, get one free." She replied, "Did you look under the green paper?" We turned to go back and look under the green paper thinking we had missed something. She called the manager of the store. We looked under the green paper, expecting to find a price, but only saw the word "free." Then went to the aisle and put the bottles back. Going back to the end cap, 2 people were standing there. One said the vitamins were not on sale until January 2, 2011. (It was written on the box in small letters.) The only thing the manager said was, "I'll take that," when I was attempting to replace one of the twin packs. No apology, no anything else.

Whoever heard of putting merchandise out in a large display and expecting people to pay a double price for 5 days before the sale actually started just by placing a small piece of paper over the word "free." We put everything back, even the pack of gum in our basket and left the store thoroughly disgusted. We went to another pharmacy where everything was marked and purchased most of the vitamins there. I have been a customer of Walgreens for years and have never had an experience like this, in fact, have found their employees to be helpful and pleasant almost always. I was embarrassed by their very poor customer service in front of my friend whom I had told that Walgreens was a great place to get what she needed.

On December 18,2010, I purchased F WALG TOL PWDR4 6 OZ 1 for $6.99 and F WLG TOLONAFTATE 10OZ 1 for $8.99. Refund receipt number RFN#0734-4313-2859-1012-2124, from a Walgreens located at xxx *** blvd. Pensacola,FL 32501 Store # ****, for a simple case of jock itch in which these items made a simple itch into a severe rash. I have to go to the doctor's office to see and/or to find out what exactly happened to my testicles and underneath my penis that has put my health at risk.

What is in these ingredients that could turn a simple case of jock itch into a massive outbreak around my entire genitalia area as well as wherever I touch. Please take this as my official complaint. In conclusion, I seek all damages as well as pain and suffering for this inadequate product that has caused a severe risk to my health.

I purchased a $20 phone calling card, tried to use it and it cut the call off before it connected. It would deduct a minute after each attempt. After 3 attempts, I called the customer service number on the card and reported the problem. They told me they would report the problem but they did not guarantee the card and I could not get a refund. I went to the store where I purchased and the manager told me that there are no refunds. So I am left holding a $20 card. No one should ever purchase one of their cards or anything from Walgreens because they won't stand behind the products they sell.

I requested the refill for two medicines online. I was not sure if the refill was available so I took the prescription to Walgreens, Mowry Ave., Fremont, CA. The lady on the counter checked and said that the refills are available. She said that my medicines are almost ready and if I wait for five minutes, I can take the medicines. They made me wait for almost 45 minutes and finally told me that one medicine is out of stock. They don't care about people's time.

The next day, I went to the store to buy some chocolates for Christmas gifts. They had a big sign saying two packs of 12 or 15 of Rocher chocolates for $5.00. I picked up the pack of 15 when I went to the counter and they told me that it is $7.00 per pack. I told them that their board says two packs for $5.00. The manager had no answer and said, "No, it is different." I advised him to show me how it is different from what it says on the board and he told me that he does not want to sell it to me. If they do not want to sell it at the displayed price, why do they attract customers by displaying one rate and charging a different rate? The manager was very rude and has no customer service skills.

I took three prescriptions in due to a chest infection. My doctor prescribed an antibiotic, cough medicine and a refill on my pain medication. I waited and they took my prescription, I waited on-site 15 minutes and when they called me, they said they could not access the co-pay information from my insurance company. I needed my medication, so I asked if I could pay cash and then when the computers were working if they could reimburse me. She said that would be fine and also said that she would set me up with a text messaging system that would alert me when it was ready for pickup.

I went back to the pharmacy after being home, sick and I was told that they were not ready. So I was upset and said then why did they text me. They said they will personally call my insurance. So I waited another 20 minutes and then paid cash, only because she assured me I would be reimbursed when the insurance comes back with the response.

I went home, with only one of my medications. This was 54.00. I then received another 4 text messages from Walgreens with random not ready, ready for pickup. I then received a voicemail message stating that I needed to bring back my medication immediately if I wanted to be reimbursed; otherwise, I would have to pay full price, since it was too early for a refill. I was upset, because I still have not received my antibiotics or cough syrup. They charged me more than double with the assumption that they would bill my insurance, and isn't it their responsibility not to honor a refill if the date is too early? I don't track my dates of refill.

So I want to file a complaint that they acted unprofessionally, and charged me extra due to their mistake and I still have not received the really strong antibiotics that were needed to start that day. Also, I was told I'd get two text messages and I have received 8.

About the same as I've read, getting your actual prescriptions in hand almost always involves a major wait - during which time all there to do is shop or sit. I've tried multiple times to get all my prescriptions at once. I have called ahead and gotten filled response. But when you get there, it's always the same. Something happens and you have to wait. It has happened so often to many others. I'm beginning to think it is Walgreens' policy to keep people waiting in the store no matter what. The management at the store could not have cared less. They didn't even directly address me. There has to be a better pharmacy in NOLA.

Walgreens filled one of my daughter's medicines with the wrong medicine. The prescription (which she has been on since April 2009) was Levocarnitine and instead they prescribed her Levetiracetam. The dosage, quantity, color, taste, smell and consistency of both medications were exactly the same. I only noticed the difference in medication when I was calling in the refill and noticed the name of the medication was different. I immediately went on the internet to confirm it wasn't a generic brand of the same medication. It was actually an anti-seizure medication. My daughter is already on an anti-seizure medicine and the Levocarnitine is prescribed to counteract the toxins of her other medication.

Not only that, we come to find out that the wrong medicine is about double the dose for a 2 year old. So two issues presented: 1) she wasn't getting the needed offset medicine - carnitine and 2) she was taking a double dose of a second anti seizure medicine. Second error, once I went to Walgreens about their error, they quickly filled the correct medication. They again made an error. They filled it under her old prescription for 2.8 ml per dose when her new prescription (the one they messed up originally) was for 3.0 ml. When I approached them about that error, they said "sorry, we were just trying to get you out of here in a hurry"). I wanted to let them know that errors like that can cause and do cause deaths. They really need to watch out. Two mistakes on the same prescription?

The "How are we doing?" online feedback is impossible to find. Likewise, the 800 number has you enter your survey number and password several times then hangs up on you.

How is Walgreens doing? ** poor! The whole survey feedback sweepstakes appears to be one big fraud. Oh, can you recommend another drug store? I'm not sure I care to continue doing business with Walgreens!

Unqualified Person Giving Flu Shots. I noted when I received my shot that the Tech didn't seem Qualified. When my 27 year-old daughter was getting a Flu Shot she fainted. I was shopping else where and employees paged me.

All Walgreen's employees were just standing around in a panic, non were caring for her - one was calling 911. When I heard the page I was at the front of the store. When I got to an aisle where the Pharmacy Staff could see me coming they were just jumping around and calling me. None of the Staff were caring for my daughter (I thought she had died). When I got to where my child was, a customer was tending to her. (I had to ask for a damp rag and some water several times - the employees just acted dumbfounded and were no help. I expect Walgreens to have better Trained Staff.

That night of 10-8-2010, my husband and I went to buy some diapers for our 7-month-old daughter and underwear for our 2-year-old son and other stuff. My son doesn't wear diapers no more and while at the store, he let me know he had to go to the restroom. I asked the employee at the cashier if my son could use the restroom and he said to ask the other employee who said no and I told him my son really has to go, it's an emergency. But he still didn't let us use the restroom. At that point, I was very upset and I saw the manager walk by so I asked her instead. She, as well as the other employees, said no because they had just cleaned the restroom. Once again, I told them it's an emergency and that my son doesn't use diapers. She raised her shoulders and said, "So?" By that time my son had already wet his pants. I was so upset so I left the merchandise and walked out feeling embarrassed and very irritated.

I am tired of going to the Walgreens store to purchase something that is advertised that you receive register rewards then you do not get them. They always try to tell you it is not the right item or size or box or something. If I pick the box that is shown in the ad, why would they tell me it is not correct? Usually I know what it is I want to be purchasing. I am not going back to the store. Even if they would give me rewards now, the next item I was going to use the rewards for with other mfg coupons would no longer be on sale. Why does the general public put up with these stores and their garbage advertising? I am simply mad and this is the tenth time this has happened. No more Walgreens.

On 9-28-10, I had two prescriptions filled at this location and I was short 10 blood pressure pill. Of course, I went back and was given the pills. This is not the first time I was shorted. The last time, I was short three. That's why I have started to count my medication. I think this was done on purpose!

Had to walk in the rain. When I got to the pharmacy, I asked for an emergency supply to get me to Friday. Pharmacist refused saying he did it once already. Left the store.

For the past couple of years, we have been using this location to fill nearly all of my family's prescription needs. We have used other Walgreens locations as well, but this one in particular seems to have the most problems.

On Thursday, September 23, 2010, my wife went to this location to pick up my prescription medication. The prescription was for 20 Ciprofloxacin tablets, which is a 10-day supply. After opening the pill bottle on, I realized that I had only been given 12 pills, which meant I was shorted by 8 pills. I placed a call to the pharmacy, and the head pharmacist answered my call. I explained to her what the problem was, and asked if it was an insurance issue. I thought that it was possible the insurance company might have only authorized a 5-day supply instead of a 10-day supply. Still, it would make little sense considering there were 12 pills, and I was to only consume one pill twice a day. She quickly told me that I should have received 20 pills, not just 10, and that she would check her pill count for that particular medication. After waiting several minutes on the phone, she came back and said, I apologize for the error. It looks like you are correct. We must have shorted you the 8 pills because I am way over on my pill count. Come in and pick up your medication when you have time.

This is not the first time my family and I have encountered this problem with Walgreens (this location as well as the 5600 W. Belmont location in Chicago, IL). My mother and father have been given the wrong medication entirely in the recent past. They have also been given far less medication than they were supposed to as well. The last time my mother went to Walgreens she was shorted by about 15 pills.

Each and every time my sons are prescribed liquid medication from Walgreens, we feel as though we are being seriously short changed. When my sons have been prescribed antibiotics, they are given a 5-day dosage by their pediatrician. Each and every time, we are lucky if we get a full 4-day supply out of it. We know for certain that we are giving them the exact required dosage because we use the measuring devices provided to us by Walgreens. I have even gone the extra mile to measure the measuring devices to make sure they are in fact accurate. They are always accurate, so that tells me that Walgreens is not giving me the proper dosages.

In closing, I will be filing as many complaints as I possibly can against Walgreens. They are doing this too consistently for it to be a mistake!

I have been shopping there for 9 yrs. and with the store under new management, it is awful. I cannot find anything where they should be and what really upsets me was how the manager treated the employees, with total disrespect and a total authoritarian voice to the employees. I will never shop there again if she does not change her attitude towards her fellow workers. The store is a mess trying to find anything. Who the **** hired her? I'm out of a job and had a very good business. Hire me.

On the 15th or the 17th of late August, I bought in Walgreens located in Mill Valley, California, 2 bottles or vitamin C, containing 100 pills of 500mg each of them, at the cost of $2.99 each.

I flew back to Habana on the 17th. Days later, I found the the bottles had being opened and both lacked a number of pills, besides the expiration date was due for the two of them. The items of both were 504875 1191704628 BB617 129897 WAL641353.

This issue is very irregular coming from a store like Walgreens that has a high prestige. I do not intend to make any claim, just to let you know this affair in order that you will take measures to prevent other events of this sort.

I received wrong medication. I expected Actos 15mg but I received 30mg.

I went to the Walgreen's store listed above to pick up some pictures and while I was there was going to get my flu shot. I went to the Pharmacy area there were three people ahead of me who told me they had been there for over an hour. They were told when they arrived it would be about 30 minutes to get their flu shot. One hour and 15 minutes later they still had not had their shots (can't believe they waited that long) and according to the Pharmacist they he was waiting for someone to come in to help.

Whatever, if you are going to offer flu shots, the stores need to have people available to give them and not expect they should have to wait over an hour 3 people for someone to come in. Like the Pharmacist couldn't stop in between filling prescriptions to give a shot. Terrible, terrible customer service in my opinion. It's not like there were lots of people waiting, there were 3. I left, so who knows how long they had to wait. Someone did arrive while I was still there and he said he would be right back, at least 5 minutes later, we never saw him. Everyone's time is precious, not just the Pharmacy. How rude.

This pharmacy keeps putting the wrong labels on the medicines of my son, Jonathan, which he takes for epilepsy. Then they said that I had purchased one on September 4 when all they did was give me an emergency supply. Then they told me that the pills I have been giving him ( Kepra ) were actually Lamictal. They have been advised about 6 times that my son has to receive Lamictal brand only due to behavior problems on generic. But they keep making mistakes.

The Pharmacist dispensed a prescription belonging to a Mary to my sister, Marie on July 7th 2010. Mary is 16 years younger than Marie. This caused severe itching over 95% of her body and swelling of the ankles and wrists. The itching resulted in severe red blotches and scales all over her body and she was also rushed to the emergency room with severe stomach ache on July 23rd. The Pharmacist and Walgreen's representative blamed my sister for their error and never offered her an apology.

I just bought cigarette at the Walgreens at this store (Aug/29/2010 at 3:57). Lena (cashier) was inattentive to me, because when I showed my ID and after she dropped on the desk, she didn't give it to me by hand. After I complained about it, she said, "I gave it to you by hand." But she dropped it on the desk. Lena told a lie. This was the most awful attitude. Actually, I just wanted her apology to me. But on the contrary, Lena laughed unpleasantly. I have never seen it and there was no apology to me. She has an attitude problem and she will be training for consumer. I don't want to go to Walgreens anymore!

Today, August 21, 2010, I went to my nearest Walgreens located at Brooklyn, NY to return a lipstick in which I was overcharged and buy a few household items. Since it was raining, I was wearing a sweater to cover my hair. Throughout my shopping at the store, I was followed by employees and the security guard, making me very uncomfortable. I finally decided I was not going to give my money to this store and decided to return the lipstick. While at the register, the manager asked the clerk where is the code 5' and the clerk replied, "It's ok, it's her here" meaning that they didn't need to follow me anymore since I was already leaving I guess.

Since I was returning an item, the manager had to conduct the transaction, I was so mad that I asked him "So, just because someone is wearing a sweater means they're going to steal something?" and he just smirked at me! Such disrespect. This trip to the store humiliated me, I actually left crying and shaking! I'm a college graduate and in no way do I act or dress like a thief! The manager didn't even apologize for humiliating me. Once home, I called the store because the manager's name was not on the receipt and whoever answered gave me a hard time, asking me why I wanted the manager's name. Afterwards, he finally relented and told me the manager on shift was Mr. ****. What was so hard about giving me the manager's name?

I took Prescription that had 3 different medicines to fill only one. When I got home, I look at the label and said twice a day, but I barely remember the Dr. saying twice a week. If would it take the medicine the way they said, I will have an overdose. I call them back and the pharmacist agree on their mistake but did not apologized what would happened if will take the medicine and died for their mistake. I'm wondering now how often this happened in this pharmacy, they are putting the lives of their customers in danger.

I'm concern about other people not realizing and getting sick. I need to able to trust a 100% on my pharmacist.

My husband, a licensed orthopedic surgeon since 1972, attempted to fill a Rx for Lunesta, for himself. He was told by the pharmacist that they would not fill any prescriptions written by him for himself or for his family. Is this a Walgreens policy? It's not any law we are aware of. We have been dealing with Walgreens over 10 years and have prescriptions registered in both New Orleans, our primary residence and in Shreveport our secondary residence.

Getting refills for our medications have been a problem 2 other times and appear to be linked to the disposition of the pharmacist on duty rather than any policy of Walgreens. Please respond as we do need to make decisions concerning our health needs.

Just found out that someone in another state (Arizona) is getting my prescriptions refilled using my name and insurance and yet Walgreens in Arizona is not even asking for a photo I.D. on these controlled substances, much less the fact that I do not live in Arizona. Where are the safeguards?

I stopped in Walgreens New Hartford last nite for camera batteries. I will never again go to Walgreens for them...$17.36 for 12 batteries that I usually and will never again not get at Wal Mart! If I didn't need them for my granddaughter, I'd have waited til today to go to W-M. Little girl was great..prices were through the roof!

To make matters worse I spent 20 minutes doing a survey that was non stop for the chance for a $3,000 prize I now wonder if anyone will win! One more reason to never again go into a Walgreens store for ANYTHING!!! YOU lost me and can be sure I'll tell my family and friends to avoid it unless they want to spend twice as much as they could shopping at Wal-Mart!

Do not use this pharmacy! When i do not get the correct dosage I have a seizure. This landed me in the hospital at one point. So I started counting them, sure enough, they were shorting me on my meds. i also take Tinzanidine for muscle spasms from a spinal injury. I am an adult, not a pill popper, I can not make it through the day without these medications. So I checked them too, also were short but they fixed it, they never last a full month. So they should check their employees, not a 50 year old woman.

walgreens has advertisements and a policy which states "federal and state statutes prohibit persons enrolled in a publicly funded health care program to participate in this program." the program is the walgreens prescription savings club. the statement and policy is totally incorrect. false. federal and state statutes do not prohibit. walgreens is discriminating against all medicare, medicaid and triaid persons. walgreens is charging all medicare, medicaid and triaid customers more for their prescriptions.

Went to drop off a prescription for Tylenol with Codiene for my mother. Didn't have any ID on me. Was told I needed ID. Went outside and got my mother's license. Was then told I needed MY ID. Told them I was NOT taking the drugs, just dropping off the prescription. They told me I needed ID and that it was noted as law. That was on a small memo taped up on the side of the booth where you pick up/drop off prescriptions, not VISIBILY noted while you are actually in the line. This store is THE WORST with the WORST "CUSTOMER SERVICE". My sister waited once for an hour for a prescription and, when she finally asked about it, she was told that they were out of stock. My cousin said that they were suppose to put 60 pills in his bottle and, when his wife got them home, there were only 20. HELLO! It is time to switch your prescriptions to another pharmacy folks! These idiots need a reality check. When it hits them in the pocket, the service may actually improve. Other pharmacies will actually give you a gift certificate to switch to them. Do yourself a favor and DO IT! These clowns could care less about your complaint because they don't even allow you to post one on their website because they simply DON'T CARE!

"Contains no yeast, wheat, gluten CORN, soy, dairy products, artifical flavorings, preservatives or ingredients of animal orgin.

i strongly recommend you pull this product and correct the disclaimer before someone gets very sick. thank you.

When I go to the Walgreens in my Community,I seem to always have a hard time given to me by the Pharmacy Clerks.They do not read the Prescritption properly. I clearly has a date on it for my next refil(not this one,it does not state do not fill until on it anywere however,they cannot understand that and after having to explain that to the clerk she finally figures it out.I have gone as far as contacting other Walgreens and they have no problem understanding that.Only the Walgeens closest to me cannot.Due to this I have to travel over 40 miles to get my medication on time.

But the print is so small it's hard to read and there are so many "stipulations" to buy one get one free you have to buy the same name brand, even thought lets say for instance all mascara is buy one get one half off. in tiny tiny writing it says, same brand. so tiny its almost impossible to read. And then they place signs that say you get money off your purchase, but the put different product size behind the sign so the cents off does not apply. very misleading. I'm not saving money, I think i'm getting cheated on.

On April 23, 2010 between 6:30 pm and 7:30pm, I dropped off my prescription at the drive-thru window. I was told to pick up the prescription the next day after 12:00 pm. I had tickets to a breast cancer function which started at 1:00pm on 4/24/10 and I did not pick it up because of the time before and time after was too late. The next morning 4/25/10 Sunday before church, I stopped at Walgreens to pick up my prescription and I was told they could not find it I waited for a while for them to look for it again. After I waited, I had to go to church and tell them I would come back later but the young lady told me that someone would call me when they found the order.

Okay, two days went by and no call from anyone so I went back up there and ask did you locate my prescription. The answer was no and I did not get a call to say I cannot find your order. I was getting mad and short because they showed no concern at all to their mistake. After getting short, the tech asked me for the doctor's name and number. As of today 5/5/10, I still have not received a call.

I had been advised by my doctor to start taking a vitamin because I was run down because of other health issues. Within 3 weeks I started throwing up 3 to 5 times a day, the doctor had me undergo test and this went on for approximately a year. I never realized it was the guarana in the vitamin until we hit some financial difficulties and could not afford to buy new vitamins also because I was so rundown I drank vitamin water and other energy drinks never knowing I was poisoning myself further.

I have med bills also. I still cannot have more than a cup of coffee or 1 chocalate bar in same day or I start throwing up. Also I was obese, so I did lose 50lb., however no one wants to lose weight this way. Also, it affected my married life and work abilities from being so sick when doctor suggested I get a lawyer, I talked to someone at Walgreens who was rude and laughed about these problems. I have information at home. I am typing this at library, please call if you want further details or med records.

I ordered a refill of Trileptal on Friday. I still had enough to get me through Saturday morning. When going to pick it up, I was told that they cannot fill it because it was on back order, leaving my 8 year old without any medication for 3 doses. I was told that it would be ready on Monday at 11:00. I sent my son to school Monday without his morning dose or any doses on Sunday.

I was told by the pharmacy "person" that I was at fault because I should have ordered it ahead of time and that since my son has no Medicaid, there is nothing they can do for me. I told them to put it through his regular insurance and they did magically find a way to get the drug at another Walgreens chain but I could not get it until 6:30 PM on Monday evening and would have to drive to an out of the way pharmacy. I informed them that they are putting my son's life in jeopardy since he missed so many doses.

I was also told that the drug is on backorder because no one uses this drug anymore and that he should be on the generic like everyone else. When I asked "Joe" what he would do if it was his son's life in jeopardy, he replied that if it was his son, he would have made sure he had his drugs that I was remiss in not doing that. I did order the refill in a very reasonable time. My son suffered from a series of status seizures this morning (Tuesday).

I am visiting from Florida to Louisiana and I am having a huge problem filling my methadone script here. I had no problem anywhere else when I was in Alabama or Florida. I am a cancer patient and my doctor is prescribing it for pain. They can look in my file and see that I have been on this medication for 4 years. I am not prescribed it for any kind of drug addiction but for pain.

I don't understand what the problem is. This is ridiculous. I am so tired of the stigma that comes along with this medication. Every time I bring in my script, the pharmacist looks at me look I am some sort of drug addict and she doesn't know my health situation at all. Could someone contact this store for me and get this straighten out.

I couldn't get my March prescription filled because of this problem. I don't want this to happen with my April Prescription. I am here visiting my family until the end of August and does that mean I have to be in pain and not enjoy time with my family because I have pain that inhibit me from doing the things I would like to do with them. Walgreens is supposed to be a nationwide store that can look up my profile to see that I have been on the medication for a long time. I don't know what their problem is here but it is really [upsetting] me.

On April 12, 2010 I took a prescription for 10 75mg Fentanyl Duragesic Patches and Hydrocodone 750mg. I picked the 10 75mg Fentanyl Duragesic Patches up on April 12, 2010. The Hydrocodone 750mg was not filled because they said that it was not covered by medical. I said it must be covered because this is medication that I take. I was asked what was the last pharmacy that filled that prescription and I told them. I left the Walgreens pharmacy and gave a contact number. I called and was told the Treatment Authorization Request (TAR) at the other pharmacy expired and they would do another TAR. So I said, "Please do the TAR." When I ended the conversation, it was my understanding that the TAR would be done.

On April 15, 2010, I called to see if the TAR was done and I was told the prescription was ready. I was surprised it was ready so fast and went and picked up the medication. While picking up the medication, I was given a consult for the medication and at no point was I told this was a different medication than what was on the prescription. I could not read and assumed that the medication they gave me was the Hydrocodone 750mg. I sat the bag of medication on the passenger seat and drove off.

On April 18, 2010, I asked my daughter to get my bag of medication and told her what I thought it was. My daughter returned and said that it was Hydrocodone 500mg and not Hydrocodone 750mg. I immediately called the Walgreens pharmacy in Banning, CA and spoke to the pharmacist Joann. I explained what I had and I wanted the medication that was on my prescription.

I was told by Joann that medical does not cover Hydrocodone 750mg at all and I said it does because this is what I take. Then she said they called the doctors office and spoke with someone besides the doctor and they approved the change. They said they called the doctors for a change because the wait for the TAR would be a couple of days. But obviously, I was okay with the wait because I didn't tell the person not to do the TAR I couldn't wait.

I asked why wasn't I told when I picked up the medication and why was I told that I would have a Treatment Authorization Request done of my behalf for this medication. I was told as long as the doctor's representative approved the change I didn't have any say so. In speaking with the pharmacist, I was told I had to call back and speak with the pharmacy manager. When I called back ad spoke with Brian, he was very vague and unconcerned. He gave me the feeling that what I need as a patient and what they are willing to do for me a patient are to different things. With Walgreens pharmacy benefiting, they're getting paid for medication that will not do the patient any good.

The following really made me uncomfortable with this pharmacy: They disregarded me as the customer and person receiving the service; I wasn't told the TAR would not be done; I wasn't told the medication was different. The pharmacy manager said once a doctor's representative approves the medication change, it remains that way; The contact with me, the customer, was not provided. The understanding that if the doctor is prescribing a certain strength of pain medication, it's for a reason.

I submitted a prescription today, 4/6/10, along with my husband's prescription. I was told that it would be ready in 25 minutes. I returned in 30 minutes to pick them up. (My medication is Lortab 7.5/500 180 count.) When we came back, the pharmacist was acting "questionable"about our meds, asking us to come back in 10 additional minutes because they "couldn't find the doctor's name" when it was clearly printed on both of our prescriptions.

I came back around 20-25 minutes and picked up our prescriptions from the drive-through. My medication was taken back to the count station, still in the bag; and something was changed in their computer. I mean, it's all on their security cameras! I didn't think anything of it, really, and I just thought it was because of the prescription discount card I'd filed. So I paid cash for them and went home.

The bottles were never opened until I arrived home, except for the fact that I did take my bottle out of the bag and remarked that it didn't "look right." When I arrived home, I counted them. The first time I counted, I came up with a total of 150. My husband called the pharmacist immediately while I was counting again. The final count was 140 pills.

By the time I came up with a final count, he was off the phone with the pharmacy and told me that the pharmacist said that I could bring them in and check against their count. So that is what I did. When they checked their count, however, their attitude changed. They were very defensive and argumentative. They said their count was correct and asked me loudly in front of a waiting area full of other customers "Was I sure I didn't take any? I've never felt so humiliated. And I'm not sure if I feel comfortable with strangers knowing my medications (what I'm getting and how much, etc.). I feel as if my HIPPA has been violated .

I've been a chronic pain patient for years. (I have a severe hip deformity and I live in pain daily!) That is not right to treat someone like an "addict." I can even have my doctor state that I am not a "drug-seeking individual." I have no reason to "seek more drugs." Basically, I only use Walgreens as a convenience due to higher prices.

I feel as if Ive been discriminated against. I am considering filing a police report, contacting a lawyer, and speaking with the DEA about having this pharmacy and pharmacists investigated. Not so much that this is a medication issue, it is an issue with the way I was treated by all in the pharmacy this evening. This is the second time my narcotic medication has come up short, only last time I caught it immediately.

I am a member of your "W" club wherein I should receive 90 pills, generic drugs for $10 each month. In over a year of service, I have only 1-2 times had anyone with the common sense to actually give me 90 pills. Yes, I do have insurance and yes, I do tell them I am a member of the "W" Club. What is the point of your continuing rip off of customers for 90 days worth of drugs that you do not fill? My next step is to file a more formal complaint with whoever is next up in the chain of command and I believe I can figure that out. I do want an attorney to contact me or someone with enough brains to converse with, certainly none at your Park & King store in Jacksonville, FL. Your company has caused me several hundred dollars in drug bills each month and I have dealt with you for the last time.

I placed an order online 08/05/09 for this discount pharmacy club as my cobra insurance had ended and I no longer had prescription drug coverage. I printed out a copy of this order. To this day, 03/25/2010 I have not received a card. I have called monthly up until March 2010 and at this time was told I never paid it. I have the copy which shows it was billed to my credit card company but it doesn't show I paid it. I am getting two prescriptions online from Walgreens, granted with problems, but I have been getting them.

I have called this phone number 3 times in March and am told each time this has been sent to Corporate and they would call me back next week. Well, it has now been three weeks. No phone call. I called again today and was told by a Supervisor named Craig that I would be called next week. Well, pardon me if I have little faith that will be done. They could care less about the meager $20 charge. They advertise big savings when you present this card in their stores but can't do that when I don't have a card. This is in addition to them not filling my prescriptions correctly as the doctor had prescribed them.

Walgreens charged $115 for Ciprofloxacin er 500 mg 14 tablets not including $40 discount I received from my insurance company. Walmart charged $4 for the same prescription and it can be bought from a lot of other places for $15, that's 600% profit. It's not the drug companies that are ripping us off, it's the pharmacies. So make sure you check how much the prescription costs before you buy it. No wonder our health insurance is going up. I'm 63 years old and on a fixed income. This is morally wrong. What about people who are just making ends meet? I may have to picket the store.

I feel the Walgreens in Waunakee needs to be checked out. There are two managers who run the store, a man and a woman. I feel they are very unprofessional, very flirtatious with each other when they are on the floor. As a regular customer, it makes me feel very uncomfortable going into that Walgreens. I have talked to other people in Waunakee and all of them have noticed the same thing too. If these two managers are having some sort of affair, they need to keep it out of the store.

I have also heard rumors circulating around Waunakee that these two managers are trying to have one of the employees fired. Her name is Michelle **. She is one of the few employees there that greet the customers with a smile and she is friendly to the customers. If you lose her, you will lose a valuable employee. The reason I'm sending this is not because I've been noticing all this stuff but because such rumors and behavior by managers are being noticed by a lot of people in this town. Waunakee has grown in size but it is still a little town. Please get the right people out here to fix this store and get some professional managers out here.

The pharmacist enjoys playing games like one time she pretended to be a regional supervisor and wants to know about my medications and then everyone laughs. She is a young pharmacist and will probably end up losing her license if the games continue. Saturday she called my husband nod told him my script was ready. So I drove up there and was told it is not ready and there is a problem.

They had the wrong doctor info, the wrong script info, they had pills and it was suppose to be a solution and so on. I have complained about her to the CEO, Greg **'s office and the district manager's office. I do not understand why someone would go to school for all those years just to play with a customer the way she does. So today I called the district manager and am just getting the runaround he is in a meeting, he is busy and so on.

Then a lady from the pharmacy called and said she had a call from the district about a complaint someone was rude to me and I had to tell my side again. I have complained numerous times and no one seems to care enough to do anything about it. The first time I got to be the employees joke, and then when I am in line they make me wait for long lengths of times for no reason. I am disabled and it is hard to stand for a long time, and then to tell me my script is ready and I drive up to the store that costs me time and money for another game or joke she is playing. Other employees tell me that they do not understand why she plays games with customers and endangers her license the way she does. Now it is only a matter of time till she does.

I was given the wrong medication and I am a cancer patient. When I brought it to their attention, the pharmacy manager said I specifically told them to give me that medication, that is what her tech told her. I brought in a script from Shands Hospital for Prograf 1mg 6 tabs bid. They gave me the wrong medication and now refused to change it to the correct one. This is not the first time this pharmacy has messed up my prescriptions. They can honestly kill someone.

I went to Walgreens with my daughter's prescription and they told me the one medicine would be $14.99 but the other one would cost $120 for 30 pills. I thought that was too much and went to another pharmacy and paid $24.99 which showed me that in some of their medications, they charge a hundred percent overhead. Someone needs to put a cap on their prices.

Today February 22, 2010, I took my mother's medication for diabetes. We have been told of the doctor's approval. We contacted the doctor's office and they called the pharmacy. Later, we were informed that the medication which my mother is been using for years now needs approval from the insurance office. We contacted the insurance and were told that there is no problem but let the pharmacy know that they need to put a conflict intervention and outcome code to allow the prescription to get through.

We called the pharmacy. After a while, the pharmacy said that they have to call the insurance themselves that they could do hours before of me getting upset after wasting my time (4hrs) of something that they were supposed to do and not ask us to do. After so much hassle, I still have not heard from them and my mother is already out of medication.

The incompetence is incredible. They are not dealing with an ignorant person. I attended a medical school and understand how the medical system works, and it is ridiculous the kind of unqualified personal that this pharmacy have. At this point, I have waited 6 hrs and no word of them. I want to know what is Walgreens is going to do about it. It is an unfortunate incident that damages the image of Walgreens. This is something that I hope that I will never have to go through again with this pharmacy, a personnel review is needed.

This pharmacy has the worst customer service I have experienced. It's understaffed or something because wait times are exorbitant, both to drop off and pick up prescriptions. I hope the corporate Walgreens will admonish those responsible and rectify the problem.

I went to this Walgreens to pick up my prescription (Loratab 10mg). When I got home and opened the stapled bag, I noticed the bottle was not filled to the top like usual. I counted the pills and I usually get 100, there were 18 missing. I called immediately and was told that they would check their inventory. They called me back shortly afterwards and said it must have been my error that their entire inventory looked fine. Of course, it would if someone billed Medicare for 100 pills, put 18 in their pocket and only 82 in the bottle! What do they take me for an idiot?

I am 69 and have one leg that was amputated 3 years ago and I was in a car wreck 4 years ago and deal with pain on a daily basis. I do not lie and dealt with Walgreens for many years, I cannot believe they did not believe me. I am insulted and highly disappointed! I believe one of their employees has an addiction problem and need to be tested (urine) periodically. I would just love to know the outcome. It would be nice to catch the employee and justify my name.

Refusal to refill prescription that doctor had increased dosage. Refused to call my BCBS help desk for an over ride. I called the BCBS help desk and explained the situation and the rep said it would be approved but Walgreens had to call. I again called Walgreens and they refused to call the override phone number. This is for pain medication. Physical pain and emotional distress are the consequence. Walgreen refuses to refill until 2/26/2010 although my insurance company BCBS Fed Emp has said an override would be approved.

This is not a complaint but a positive complement regarding one of the pharmacists at the Walgreen's Drug Store in Prairie du Chien, WI. His name is Kevin and he is very consumer-oriented. In retail pharmacy I've met few who were as good as he in how he deals with people as individuals.

On January 30, 2010, I picked up my prescription from the store and was charged tier 2 price for a generic medication. I did pay for it and took it home but did not open the bag. I called the insurance company and was told that they didn't cover the generic but the price I paid was for the regular medication. I returned to the pharmacy and was told I could not be refunded any money or exchange the generic medication for the regular medication.

Upon returning home, I opened the bag and found the medication box had a pharmacy label for another person, address, date, under the label with my name. Is this not covered under HIPAA regulations? Giving other customer information to a complete stranger? Medication is (generic) Ketorolac ophthalmic solution, substituted for Acular LS ophthalmic solution. Also in another incident on December 3, 2009, I received medication that I was instructed to put drops in the right eye on the label, when in fact the drops were supposed to be placed in the left eye. Zymar ophthalmic solution. The medications are eye drops for cataract surgery.

I believe Walgreens substituted the generic medication and charged me a copay that was for the regular medication. Fortunately there was no physical damage from either incident. I just feel that Walgreens needs to follow some sort of regulation. They seem to tell you whatever they can to get you out of the store and not have to handle the complaint. I understand the fact that they could not exchange the medication, but I had disputed the price when I was in the store and the clerk conferred with someone and told me twice that the price had gone up.

I bought three Payday candy bars for $3 and they were a lot harder (the caramel tasted old). I have eaten plenty of Paydays in my time and usually they are soft and the caramel is stringy and moist. I bought these in Memphis Tn on Jan 18, 2010. While eating the candy bar, my back tooth broke! It felt like I bit into a piece of hard shell. I now have a very painful tooth and I live on disability so I don't have dental insurance and I just fractured my back!

This happened on Jan. 27 and I did save the piece and my tooth. Now I am afraid that I may need dental work on the tooth and I have no way to pay. I can feel like a nerve or something very tender is exposed when my tongue touches it. Is there anything that can be done to help me out in this situation? I already have a lot going on with the fractured back. If I could get compensated for a dental visit to have this fixed before it turns into having a root canal problem. I truly never ask for help but I am disabled and hurt and the last thing I could even try to pay for is going to the dentist. Your product did this and I kept the pieces with two other people saying that felt hard as a brick or like an outside shell. So I'd appreciate any help that there might be for me. Thank you for listening

I purchased a ProAir HFA Inhaler and it didn't work properly and made my symptoms worse. After further investigation, I discovered there has been numerous complaints about this product (and it contains ethanol found in gasoline) and many people are suffering and have ended up in the emergency room because of this product. I went to exchange it for another inhaler that has had better results (cost difference of $7) and the pharmacy filled it but said I had to pay full price because their pharmacy manager wasn't there to approve for me to just pay the cost difference.

I went home without the other inhaler I needed as my symptoms worsened and my husband called another Walgreens located on Poinsett Hwy and spoke to a pharmacy manager. She told him they should exchange it. So my husband went up to the White Horse Rd Walgreens to talk to the pharmacist explaining he spoke with another pharmacy manager who said he could exchange it, and then he changed his story and said if the store manager would approve it he could do it (originally he said the pharmacy manager). My husband spoke to her and got nowhere.

I am still struggling to breathe without a proper exchange of the inhaler I needed. This is bad business and sad that there isn't one intelligent employee available to give the okay to switch out this medicine when a person is in need and there is evidence of numerous complaints about the HFA Inhaler. I do not have the inhaler I need because of ignorance and laziness on the part of the pharmacist. I am physically suffering because my symptoms are worse, and I continue to have difficulty breathing and am in bed. I may end up in the emergency room which is completely unnecessary and preventable had the pharmacist made a moral decision and made an effort to get the situation resolved. And if I have to go to the emergency room, it will be expensive because I do not have health insurance.

I have been given the runaround for the past three days on medicine needed for my daughter. She has a serious infection. Walgreen's said the medication was discontinued. I found out from another pharmacy that it has not been discontinued. After many many trips to Walgreen's and hundred of miles, Walgreen's finally filled the prescription and attempted to charge me $94.69. A different pharmacy said the order went through with Medicaid just fine and ordered the medicine for me which I will pick up tomorrow at noon. It's taken three days dealing with Walgreen's with no results. My daughter may have liver damage as a result.

On 10/08/2009, my daughter was discharged from RWJ Hospital with recommendation to use tube feeding at home.The formula for the feeding was not covered by my insurance, so I was obligated to pay $654.54 cash by the time it was delivered to my house. My daughter was unable to tolerate the treatment, and the next day I called the Walgreens/OptionCare and let them know that we can't use the tube feeding and I wanted them to pick up the equipment and the formula (Optimental). The answer was that I had to fax them the letter from the doctor, which was done on 10/13/09.

Then I received a phone call from Ms. G. informing me that the formula cannot be returned and the money I paid cannot be refunded to me because it is medication (however, my insurance company refused to cover the formula giving the explanation that the feeding formula is food, not medication). The formula comes in metal cans (24 cans packed in the box, wrapped with plastic by the manufacturer). Not even one can was used, and it's been stored in the cool clean room in the basement, and there is no damage to the packages.

I was contacting Ms. G. a few times already, but she said I will not get my money back, and I can donate the Optimental (formula) to the charity. She even sent me a letter that per state law they cannot take back the formula. My family is already struggling financially (medications, hospital bills, doctors, etc.) because my daughter has been sick for 2 years. I cannot afford to lose that money, while Walgreens is making their millions of profit on sick people in need. I'm ready to return the formula and I would like to get my $654.54 back, and then the Walgreens could donate the cans of formula to a charity, if (as they say) they cannot use it for other patients.

On 12/31/2009 I was dispensed a partial refill of Topamax 100 mg (6 tablets out of 120). This medication is used for seizures. Six tablets will only last me 3 days, the pharmacist then told me that he would not have the remaining tablets until Monday. Obviously, he miscalculated and this would not hold me over until Monday and I could be in danger of having a seizure. I then called the pharmacist and told him his mistake and he acknowledged his error and stated that he would have 12 tablets available for me in the morning. I also told him that the label did not state partial and it showed as if he had dispensed all 120 tablets; he then stated that they were aware that this was a partial.

Today, January 3rd, my husband went to pick up the 12 tablets set aside for me and the pharmacist on duty "Keyla" was not only the most unprofessional individual I have ever met. She knew nothing of the 12 tablets, but refused to dispense them to him and stated that all 120 were already given to me and refused to call the pharmacist that was on duty on 12/31/2009 to attempt to clear up the mistake. She had no concern of the fact that I could potentially have a seizure today and stated that she would not be liable and did not care! When my husband returned without my medication at 8:00 a.m., I attempted to contact Keyla to correct the problem and she simply hung up on me. I have filed a complaint with Walgreens and have been able to obtain my medication at least for today but the issue is yet to be resolved. As a CEO of a hospital I am appalled that Walgreens employs this kind of individual that does not take patient safety seriously. I will not stop until this is resolved but I would like everyone to be aware of this person's serious lack of consideration and professionalism. This caused severe anxiety over not receiving my medication as required which could result in a seizure!

I purchased several items that were in the weekly sales ad that included Register Rewards rebates. One of these products was Benedryl which included a $3 Register Rewards on the purchase of 2 items (no coupon was required). I used a $1 manufacturers coupon for the purchase and did not receive the promised $3 Register Rewards slip. I questioned the cashier about this and they couldn't explain why and I would need to see the manager who was unable at the time and I didn't want to wait.

I doubled checked the ad. Since this had happened on more than one occasion I sent a letter to the PA Bureau of Consumer Protection. They received a response from Walgreens which stated since I used a $1 manufacturers coupon it voided my $3 Register Rewards. The person that the PA Bureau of Consumer Protection could not explain this and indicated they would ask for further explanation from Walgreens. They recived nothing and told me that I would have to pursue this matter on my own in court - no a chance.

Other retailers such as Rite Ad advertise in their ads that you can get further savings by using coupons in addition to their rebate program. Walgreens does advertise their policy in their ad or in their store and when asked by the PA Bureau of Consumer Protection failed to produce their policy.

My main question is how was I to get $3 back and used a $1 coupon I lost $2? I have not entered a Walgreens store since this and will never purchase any other items from their stores!

I picked up my prescription and when I got home I counted the pills and found a shortage of 68 tablets. This is pain medication and my doctor will not budge if anything goes wrong. I only felt a need to count as in the previous month I seemed to run out of med's a week early. Now I am 11 days short and have been without medication for appx. 12 hours. The pain is already becoming unbearable. Walgreens is making me feel like a junkie, I hope I don't wind up in th E.R.

I immediately called my daughter's Doctor at Seattle Children's Hospital and left a message for the Doctor on the nurses line, explaining that the pharmacist is trying to get a hold of them regarding changing my daughter's medications and to please review the Doctors notes that her prescriptions are to be filled as name brand only with no generics or substitutes.

I also called my insurance company at Group Health and was told that all of her antiseizure medications Keppra, Lamictal, Trileptal were all covered and on the formulary list, however Trileptal needed to have a prior authorization from the physician which is already on file. Copay is $30 for each prescription of a 30 day supply. The lady put me on hold and consulted with the pharmacy help desk who stated that Walgreens had tried to run Keppra through the insurance since I had spoke to them.

I then returned after 1 hour in person to my local Walgreens store and spoke with the pharmacist Jennifer. Jennifer explained that my daughter's file had been flagged by loss prevention and that they are losing to much money on filling her prescription of Keppra. I explained that I called her Doctor and spoke with my insurance company who stated that the medications specifically Keppra was on their formulary list and is covered. She told me that is great but the insurance company is not reimbursing them at the rates they requested and that she will not fill her prescription as name brand and offered a generic. I explained to her that my daughter could not have generic medication. I asked what I needed to do get my prescription filled and she said to find another pharmacy and good luck on anyone filling the prescription as they will be losing money on filling it. I asked her again if she is telling me that she is refusing to fill my daughter's prescription for Keppra and she said yes. I asked if she is telling me to find another pharmacy and she said yes. I was with my husband and we then picked up her Lamictal prescriptions which were ready and a folic acid for her and left.

I then called Group Health back to explained what had happed and was told to find another pharmacy and that any complaints would have to go through Walgreens. They looked up my daughter's account and found for the last two months that Walgreens incorrectly billed the insurance and indeed was not getting reimbursed the total amount of the medication. They fixed the error while I was on the phone and game me the number for the pharmacy help desk for Walgreens to call for any questions. I was told they would not be reimbursed for the billing error and that it was an over-ride issue and that Walgreens should have called them two months ago when it occured. I was then given a list of new pharmacies that accepts Group Health.

I also received a voice message from Children's Hospital' nurse Susan who stated that Walgreens pharmacist Jennifer called and requested that my daughter's prescriptions be changed to generic as they were losing money on filling her prescriptions. Susan advised that this is not possible per Doctor's orders. Jennifer stated they were losing over $300 per month on filling her Keppra. Susan advised finding another pharmacy that will make sure that my daughter has her necessary medications to keep her healthy and safe.

I then called Walgreens back and let them know that they had shorted my prescription. I spoke with Jennifer who stated the prescription was correct and that the Doctor only called in a refill for 10 tablets. I advised that last month I had dropped off all of her prescriptions from Seattle Children's Hospital and they all should have full prescriptions for at least six months. She told me the prescription was called in in September. I advised that last month I had the prescription filled and that on her bottle it reads 5 available refills for 60 tablets I read off the Rx number to Jennifer who then stated bring in the 10 tablets and she will exchange them for a full prescription of the 60. She never once appologized for filling the wrong prescription number or any of this whole ordeal. She then told me that she was trying to call me but my number was busy to say that the Doctor is sending a prior authorization to their office for the Keppra and asked if I wanted it filled. I told her no that I have already found another pharmacy per her instructions.

I arrived at walgreens with my husband to exchange the 10 Lamictal tablets for the 60 Lamictal tablets. I spoke with Jennifer who I offered the pharmacy help desk number to and explained that I had spoke to Group Health and that Keppra was covered and that it was an over ride issue which is now corrected and their office will be reimbursed. I went to hand her the number and she refused stating she already had the number. I handed her the 10 tablets which then she called the store manager to the pharmacy to help with the exchange. I told her that Keppra was a covered medication and that all she had to do was call the insurance company. She stated it was not. I told her that the only medication that needed prior approval was Trileptal as it is not on the name brand formulary list and that Group Health advised that prior approval is on file. She then began to argue about the medication coverage. I told her it is not important at this point.

Again she did not offer any type of apology at any time.

My husband and I left after the exchange. The store manager walked out behind us from the pharmacy. I said this was rediculous to be told that a pharmacy is refusing to fill a covered medication and that the pharmacist told me to find another pharmacy and at no point did I get any appology for the way I was treated (very rudly in front of other customers and on the phone).

The most horrible part of this is that my daughter was out of this medication that is necessary to prevent her from having seizures. I had called in the prescription refill several days in advance and they never called to say they were having problems filling her prescription.

Fortunately I was able to find another pharmacy who had better customer service. Bad thing is that Walgreens did not send over my daughter's prescriptions to the new pharmacy and that I had to call her Doctor who is located over 3 hours from my location to have their office fax new prescriptions.

My daughter could have very easily began to have seizures if her medication was not available for her to take.

I was able to pick up a partial prescription from her new pharmacy at the end of the day to get her through the weekend until the new pharmacy is able to obtain her needed medication from the warehouse.

this could have all been avoided if Walgreens would have called the pharmacy help desk at Group Health and if they would have actually been paying attention to the notes on the prescriptions that were brought in stating fill as prescribed no generics.

Walgreens Pharmacy In RedWing, MN has falsely accused me of overdosing my Medication, and without any evidence of the Matter the Pharmacist has contacted my Doctor and other pharmacy's in the area. First of all my insurance only allows me so many days to fill my prescription before the fill date. My insurance has only allowed this medicine to be covered through prior authorization.

I feel Walgreens has discriminated against me for no particular reason, and not only have they accused me they have gone out of their way to slander my reputation causing me incredible personal anguish! It was almost impossible to find a Doctor in the first place to continue my treatment after my first Doctor Lost his license from patient relations.

May I add that the pharmacists at Walgreens have also put extreme regulations on when I can acquire my psychiatric medication without consulting my psychiatrist! The pharmacists force me to wait till the day after I run out of my psychiatric medication in order to pick them up, then when I do, I realize that they have run the medicine through to my insurance days before they let me have them.

When my Insurance finds this out once again I have to explain what days I have filled my medicine "to acquire prior authorization" when I have not even authorized the pharmacist to fill the medicine in the first place! I am at wits end with all of this, that is I am extremely stressed out and have nobody to turn to. I really need somebody to represent me. If you know anyone that can help can you also ask them if they can represent me with my long term Disability?

waited in line for 10 minutes to buy a walgreens brand night-time cold and flu medicine priced at 4.99. At register was charged 6.79. cashier didn't believe me at first. called upstairs for a price check.took 15 minutes and 3 phone calls to finally get confirmation on 4.99 price. cashier made me go to managers station next to front door. that's when my frustration culminated. Manager was rude and non-communicative. After another 10 minutes waiting for manager to finally give me my 1.80 reimbursement, she offered no apology or any type of acknowledgement knowing i just spent almost a half hour of my time with my sick daughter. she had a bad attitude from the get go. when i asked for an apology, she looked at me like i did something wrong. Very frustrating, especially since i spend quite a bit of money there and stop to use the red box regularly. I will think twice before i frequent that establishment going forward. I didn't appreciate waiting 30 minutes to get reimbursed for their error and than given attitude throughout the entire time.

I purchased Gerber baby food on November 27, 2009 and the food was expired. The only reason I checked the food was because there was a film on top of the food. This is very dangerous. I have contacted Walgreens corporate office and talked directly with the store manager. She said that she would check the baby food aisle again, because they recently went through all of the food. This should never have happened.

I went to this shop buy medication, the i needed for my daughter, prescribed by the doctor, and parent wanted my insurance will not pay for the high side of a bad the lady at the pharmicy was not even placender to tak with , don`t offered me a solution, and I was denied medication for my daughter, I do not like the attack and they be so ungrateful, especial we some is very importan and urgent for my baby.

I do not feel that Walgreens should be paid $2 from the manufacturer and that I lose out on my coupon just because I picked up the wrong item. The store is collecting on the coupon and not giving the adjustment to the item and this is not fair.

On November 24th 2009 I dropped off two scripts.These were not new meds. My copay has always been $35.00. I have had no changes in my insurance copays. When I went to the drive through to pick up my scripts. The person told me the charge would be over $100.00. I ask them to double check because it has never been that high. They told me there was nothing they could do.I ask again if they needed to see my insurance card. The man then had the pharmacist Shannon (who is also the manger)come over to the window. Her words were,"What is the Problem"(In a very angry tone)> I tried to explain the problem and she told me there was nothing they could do. They just filed it and that is what the charge was. If I liked she would call the insurance co,then she added but you KNOW they would not be there now(IN A CONDESCENDING TONE).I also work in the medical field and deal with insurances. I would never treat any human being the way I was treated.

Time and time again,this Walgreen's and others that I have been to charge different prices for the same thing on some products not all, but enough where a pattern has developed, They also do not have specials or Sale item prices in their system on a regular basis. The customer really needs to shop with both eyes open at Walgreen's, and I think it is deliberate.

For example just tonight, there is a Walgreen's brand box of 81mg aspirin for $1.33 next to that is a roll of their Tylenol generic box, and next to this is a roll of Walgreen aspirin again slightly different packaging but 100% the same product and dosage and it was selling for $1.99. When I brought this to the pharmacy areas attention the cashier said I did not do it, and I ust work here comment. Now who stocks these selves and did not notice this blunder. Then I went to the Jock Itch area, and looked at The product Tinactin 1/2 oz tube for $8.99 but right across the roll was the same product, brand, and size etc. but the box says Athlete foot on it and that was $7.49. One dollar and fifty cents more for different wording on the box.

Then I went to buy two half gal Prairie Farms ice cream because it said two for $6.00 The cashier charged me $3.89 each when I corrected her she had to very slowly walk all the way down across the store to try to find it figure out what she was looking for and then come back slowly and correct the sales receipt mean while yes your right my ice cream is melting. Just adjust the price and take care of your pricing problem after I leave.

By the way the cashier said I just work here we do not control the price. I said it's your sale sign that says two for $6 I did not make it up. This is just one trip to your friendly neighborhood Walgreen's Store. Shop there compare and check their pricing and it will happen to you to. They are ripping you and I off and I think it is not a mistake. Confuse and conquer. I shopped and compared the price and knew my price before I went to the cashier. I paid for what I purchased. Buyer Beware!

Upon leaving the Pharmacist because one prescription was ready but not covered by my insurance and another script was not ready sonce i left the doctors office and she faxed it in, it wasnt ready.

On the phone I spoke with an insurance specialist, very pleasant and was advised the one would not be ready till the next day and the pharmacist would help me with the other script. I could not her the young lady to focus and she giggled and played with obviously a co-worker. I gathered all the information needed from her and did get upset that she was clearly wasting my time. Before hanging up I asked for her name and she hung up.

I called back and was transfered from one rep to anther and finally got Joe the Phamacist manager who advised me that I must have gotten transffered to the call center and back. Since the young lady tht sparked this complaint would not give me her name, I will walk in with my daughters to teach them how to gather information denied and I will form a second complaint.

I pleaded with the manager to teach his employees how to mantain just a bit of professionalism. I immediately called CVS and had them pull my medicine over. I made the complaint call in the presence of my 17 and 12 year old to allow them see a report without yelling and anger. I was upset for the amount of time all this had to take but I had to submit this.

This week marked the THIRD time during my last four months visits to Walgreens that the price rung up at the register did not match either the advertised (newspaper insert) or marked discount price at the product shelf. Wheren't they penalized last year for just such occurrances? I spoke to the manager who offered little in the way of apology except to refund me the price difference in cash.

Pharmacy failed to contact my Doctor for a repeat prescription. Apparently pharmacy called on Wednesday and Thursday, but Viking Medical state this did not occur when the Doctor was on Duty.

In addition on another occasion a female pharmacist at the same location has shouted out my prescription demonstrating a lack of care and consideration disclosing very private information in a public nature.

I suspect my experiences indicate review of this service provided to include initiative.

In addition I attempted to call Walgreens customers service and I was transferred four times. No one could assist. As a result I Googled and have now noted my complaint in writing.

At approximately 7:50 pm on Tuesday, November 17, 2009 I went to my local neighborhood Walgreens which I've been a customer for the past 15 years. I went into the store with my 24 yr old daughter to purchase birthday cards. As we were walking into the store, and for no apparent reason, one of the employees yelled out "security". My daughter and I proceeded to the card section and 3-4 employees were standing around. We didn't notice at the time, that they were actually looking at us and what we were doing. We went to the register to pay for 3 birthday cards and noticed there were only 1 register opened and 10 people in line. My daughter mentioned to one of the employees if they were going to open another checker. He responded by correcting her, he said, "cashier". My daughter said "yes, cashier". He said nothing more. We went to the cash register and paid for our cards. We noticed 2 employees standing outside smoking.

We got into our car and started to pull out of the parking spot, when I looked in my rear view mirror and noticed this employee pointing to our car out to a police car. We were stopped in the lot and the officer asked us what we were doing there and asked us to show our receipt for our purchase. I've never been so humiliated in my entire life. It seemed to me that the reason we may have been stopped was because of our race. This is not the first time we've experienced prejudices at this store, it was just never to this extreme. I have been embarrassed in front of my neighbors and my children's friends and treated like a criminal. I really believe this store practices racial profiling and their employees are trained to treat their customers this way. I believe there is a proper protocol these employees should have taken rather than dealing their valued customers this way and forming a lynch mob based on their own prejudices. I am a 50 year old professional Hispanic woman and feel I was profiled based on the color of my skin.

I dropped off a prescription at 5:00pm on 11/09/09 I asked to please check if they have in stock-the clerk said they did have it and that it will be ready within an hour - I called several times this other clerk finally told me that it would be ready in 20 minutes, so there I went to the store but guess what?! it was not ready - they promised for tomorrow morning - I gave them until the next day at 3:00pm (ALMOST 24HRS AFTER THE ORIGINAL DROP OFF TIME) but they still didn't have the medication- I didn't get not even a courtesy call - just the typical and ridiculous "I'M SORRY" when I was furious!!! at the window- by the way - Manager is from INDIA - way to go!!! they seem to be everywhere these days...

We began to do some comparison shopping in regards to my wife's prescrition of the generic for of Imetrix, Sumatriptan, 100 MG Tabs after we exhausted my prescription benifits on my insurance. We were paying $180.00 for 9 pills, and thought that there had to be some cheaper alternative. Fortunately we were able to get the exact same medication for $38.00. Suffice to say I was extremely angry at Walgreens in the way that they obviously are gouging the customer, namely me, and perosonally have spent needlessly well over $1,000.00 that could of saved if I'f known about the other option. It's obvious that Walgreens and the Insurance companies are conspiring to inflate the price so that the average consumer pays the co-pay, and Walgreens bills the insurance company for the rest. I want Walgreens greed exposed, and personally compenstated!!

I was given two medicines with both wrong dosages. The first one is a diabetic pill which is janumet that supposed to be 50/500mg instead they gave me 50/1000. The second medicine is enalapril supposed to be 2.5 mg instad they gave me 20 mg. I almost got into an accident hitting the concrete wall when i suddenly felt dizzy on my way home, I checked my blood sugar went so low. When taking my medication at night i found out that the dosage was different from the usual dose.

Walgreen pharmacy has been doing this for long. The first error was when i had my appendectomy, the pharmcy double my antibiotics dosage which is according to them an error followed by an apology. This time i would really want to complain about this pharmacy, what if i have been killed that day when my sugar went down very low? is apology enough for the damage? The pharmacy staff should be very careful in giving out prescrion based on dosage. Please help those two medications are still under my possession as evidence.

on oct 28 2009 i sent my niece to pick up my prescription at walgreens. she informed me that there were no meds for me to which i told her i would call and find out why. i called walgreens and told them that i placed an order for a refill 3 days ago and that if there were no meds ready for me. then why did i receive an email conformation saying that my refill was ready. they then asked me to verify my name and address and date of birth which i did. they then told me that someone had already picked up my refill. i asked who and she said that another diana p. picked up my refill.

i asked to speak to the manager to which they put me on hold 3 times and i never got to speak to him. i then got tired of the runaround and called the corporate office and made a complaint. later on that evening the manager called and apologized and offered me a 50 dollar gift card or a discount on my refill next time i order. i asked him why did he not take my calls earlier and he nonchalantly said he was busy in the front of the store like my concerns were not important.

i asked him if he called the other customer who has my refill and he said no not yet. i will call her after i speak to you. i am very worried about my indentity being stolen because my information is on the bottle of medicine. i did tell the manager that i plan on contacting my lawyer and that i also called channel 5(wcvb) in needham mass to make this as public as possible

One October 10th, I had gone to the ER for a knee injury. I was then advised that my insurance was not effective. I knew this was ann error. I had been of work for 2 weeks since then and have not been able to get my insurance fixed until 10/20/2009 due to employer error and BCBS error. After the ER I went to walgreens to get my prescription filled and could only afford 1/2 my meds with out of pocket expense. I was told by BCBS to go back to the store and have them rerun the script and file it to them and they would pay the med off. When I went to walgreens to get that done the advised me it was up to corporate to get that resolved and it would take another 2 buisness days.

So, needless to say that would actually be 4 days from now without pain meds. I told them my situation and they told me that was the best they could do. I am a Registered Nurse. Never have I treated a patienbt like that or kept them from getting relief from pain. I was so dissappointed in the way Walgreens was more concerned about money already paid than for the care of the patient. After all the years of treating the ill I have never been in a situation where a pharmacy actually reared its ugly greedy face like walgreens. Now I have to wait til I get contacted by corporate in order to be relieved if my pain, and cant afford another out of pocket expense as I have not been working due to the injury.

The Asst. Manager continued to needle me, the client while I was writing information of her denial. Suggesting that she not taunt me she continued. I completed writing the managers objection and left the store unnecessarily very upset. At one point I even said I understood she was merely following instructions and did not fault her. She continued unnecessarily to needle me!

These Pharmacy techs are usually discriminative, discourteous, moody and impatient with many customers/consumers including myself!

Tonight, I visited this location's drive- thru window to pick-up my two prescription drugs as there was a previous insurance problem, Lexapro & Geodon. A young intern by the name of "Jason" assisted me at the drive-thru window.

Jason was a bit disrespectful and domineering with me! Addressing me and communicating with me as I perceived as if I was incompetent or incoherent, this belittled me!

When I got home I called this stores pharmacy management and an Oriental/Chinese woman answered the phone identifying herself as: Vanny, Vanny seemed nice and respectful however, seeming a bit sarcastic as well!

I,ve had to revisit this pharmacy waiting for the process of my insurance to be approved, so that my prescription could get my medicine refilled. The issue is now resolved. But everytime I have visited this pharmacy, Sue treats the customers with the most nasty attitude. Evidently, this store will possibly get a lawsuit taken against it for Sue's RACIAL DISCRIMINATION" toward black customers. Her attitude toward any customer at all needs to be discussed immediately before these actions are taken against this store.

My 10 week old's pediatrician called in a prescription for C-Phen DM Drops today at the Walgreen's by my home. I went to pick it up this afternoon & came home & gave him his first dose according to the label the pharmacist put on the box which reads Give "Daniel" 1 ML by mouth four times daily as needed so I gave him 1 ML. Afterwards, I started questioning how a 10 wk old could take the highest dosage on the provided dropper so I called the pediatricians office back to confirm how they had specified for it to be administered. The nurse said is should have been 1/4 ML instead so he had just received a full day's worth in one dose & had me call Poison Control. I spoke to the people at Poison Control & they said he will basically just sleep for the next 24 hours & to just keep an eye on him!

I then called the pharmacy to see how the error could be made & find out who made the error so that I would have specific names for my complaint. when I spoke to the pharmacist on duty he said his name was Forest & that he could not give me the name of the pharmacist that took the prescription but that it was a traveling pharmacist. I told him that I would be filing a complaint so he quickly informed me that if I took it any further that they would claim either it was read too fast to them or that it was read to them incorrectly. I quickly told him that my child does not even weigh 9 lbs so for him to have that as his first response told me that they do not verify the information if they are uncertain of the directions.

This should not be rushed through as an error like this could kill someone - I'm just glad that I questioned it after the first dose. Forest then proceeded to tell me that they had corrected the prescription in their system for any refills needed, but I informed him that my family will NEVER have Walgreens fill another prescription. So far the only physical result is that my 10 week old is knocked out so hard that I can't even really get him to wake up to eat & he is already having to have his weight checked every 2 weeks since he is so small so I'm worried about more weight loss.

First of all I waited 20 minutes in line just to drop off my script, because there was obviously not enough staff, and along with doing prescriptions, some idiot thought they could handle giving out flu shots at the same time. I was told to come back an hour later for my RX, I came back 4 hours later and was told that my Rx could not be filled because they did not have the doctors DEA #, so to come back the following day. I came back the next day to the same madness at the pharmacy, but finally got my Rx, and when I went to take the medication, which was supposed to be taken "6 pills per week," I looked at the bottle and they put on it, "6 pills daily, this is a steroid medicine, and could have killed me. Nice going Walgreens, I will NEVER come back to your store.

Filled prescription 8/25/09 for Promethazine w/codine label states 1 refill before 2/23/10 Also in the documentation given with script from Walgreens. Call in for refill 9/12/09 was able to request and set pick up time I was told at store there was no refill on this prescription. Aide told me there was a one that was circled on original prescription on file. Pharmacist told me there was no refills.

I know my script said 1 refill and so does the my bottle of medication and accompanying paperwork. This is not the first time I have had problems of late. I was shorted medication twice. An had to go back to get adjustments. I am upset because I am without medication I need because of bronchitis. and can not get it for two days. Due to their error.

I brought in a prescription for my 16year old son, who has never been on any kind of medication in his life. The prescription was written for Zoloft, 50mg, 1 tab qd with no refills. It was given to him for depression which he has just been diagnosed with. After picking up the prescription, my son and I talked about how the doctor told him an easy way to remember to take it is to do so after dinner but before bedtime. When I got home and started looking over the dosing instructions, I was quite alarmed when I read "1 tablet 4 times a day". I re-read all the info again, and then asked my son if the doctor mentioned taking it 4 times a day, and he responded "no way!"

I immediately called another pharmacy and asked if Zoloft was ever prescribed in that frequency and was told "absolutely not". I knew from my own personal experience with Zoloft that it would never be prescribed 4 times daily, and I took it back to Walgreens. Yes, the pharmacist and the technician both apologized profusely and explained that the doctor who wrote the rx tends to write "qd" and "qid" very much alike and thats how the mistake happened.

I understand that mistakes happen but when we are talking about a 16 year old child taking this for the very first time, and if I hadn't known any better, I can't even begin to think what could have happened. I believe that when you have a responsibility such as one that a pharmacist has, there is no room for mistakes such as this.

The pharmacist ran a new label for the bottle and stuck it on over the mistake and I was off on my merry way. But I feel that this should be seriously reviewed, because, once again, my son could be dead right now if he had taken 200milligrams of Zoloft in one day. I truly hope that I will be contacted as soon as possible.

i have received medications for an on going health issue. starting in jan 2009, i moved to a different location. a walgreens was closer to me than the one i use to go to. everytime i went to pick up my prescription, i was told they didnt have it in stock. in june, they called the location i use to go to for my medication. when i got there they only had half my prescription and told me they would have the rest in 5 day. they charged me the full prescription. i didnt hear from them for 7 days, so i called them and they told me that they had no medication for me but they would call me back within the next business day.it is 2 weeks later and i havent heard a thing.

i went online and filed a complaint because i need my meds. a tracy, who is mgr of pharmacy called me and stated that she was not sure of what happened but she will check into it. i explained to her i didnt care what happened i just need my meds. she began telling me that when they are out of meds they type it in the database, i then stopped her and told her, again i dont care about all of that i just really need my meds. i am on medication that you cannot skip, and its affecting my everyday tasks. even interfering with my work. she really didnt help me at all, instead acted like i was a "bother" to her. but that is not my complaint. my complaint is, how can a reputable pharmacy chain drop the ball. i mean, its not medication that i can do without, its a matter of life or death having it or not. she then told me that she is off the next day but will return and see aabout my medication, are you serious? is that a way to handle this already pro-longed situation? i am not a trouble maker or complainer at all, but this time, its about my health, and the lack of a pharmacy to fulfill my medication, or contact me to keep me informed as to what is going on. if i hadnt made many phone calls , i still would just be waiting.

its been over 2 weeks without my medications, and i want to speak to an attorney at this point. i would appreciate if i can speak with someone who can help me in this matter. i requested tracy to give me a number of their headquarters, i was given a name of a cusomter relations supervisor of raj, i called the number and was told he is out until monday. i then requested to speak with someonelse, and i was disconnected after being on hold for 9 minutes. i then called back, and was placed with someone in the customer service department, but the connection was so bad, we couldnt hear each other. that is when i said, enough is enough. now, i have to waite until tomorrow or monday to find out anything about my medications? i cant be without it much longer, the affects of not having the meds is getting worse. please let me know any legal help that can be offered at this point. if not, i will contact my attorney to pursue legal results.

I went to my neuro on the 27 of may. I have epilepsy. He gave me 4 prescriptions. I took them to the drive thru at the walgreens. They told me it was going to be an hour, so I went hom and made dinner for my 13 yr. old son. I returned a few hours later and picked up my medicine. I had a sheet of paper teling me when to take the meds and remembered the one to take at bedtime. I had never taken it before so I riped open the bag, not realizing at the time (they also only given me 3 of the 4)I took the one that said take at bedtime . It has my name on it. MY dr.s name. It even has 5 refills.

Ho did know at the time it was GLIMEPRIDE A GLUCLOSE LOWERING MEDICINE. From what I understand it lowers bloodpressure and glucose. My prescription was for klonopin. From what I also understand from posion control and the 27 hour hospital stay. It could have potentially really caused me some serious damage or even death. I'm glad I did'nt end up like many other people alot less forunate than I. I pitty the mothers who have lost their children to these kinds of errors. I have not yet filed a lawsuit on Walgreens and was unaware that this was even a problem.

I now have such a paranoua of pharmacists and so does my 13yr.old son who saw me fall in the floor during the overdose incident. When will some safeguards be put in place to protect the public from certain death. The night of the incident I kept saying to myself :what if this happened to a child" The sad reality is It already has and :he paid with his life : I typed in Walgreens errors and up popped Leesburg, Va Not far from where I sit right now.Brendan W. five yrs old. I will pray for his mother for the rest of my life.Why did that child have to pay with his life. STOP MAKING MISTAKES.you didnt kill me but you could have. COULD HAVES DONT MATTER.BUT LIVES DO.

I became a new manager for this store Oct. 8,2008. I was given no warning that I had to manage the pharmacy operations as well, nor training. No other store manager in the 5 other stores I have worked, for 6 years, has to oversee and manage the pharmacy. Walgreens pays its pharmacy managers very well for that responsibility. One of the asst. mgrs had let his tech license lapse on Oct 1st,2008. The manager at the time did not deal with it either. Due to this being my first store, holidays,etc, and no guidance offered for pharmacy obligations, I did not become aware of this until Dec 7, 2008.

At that time, I decided, that since all 3 pharmacists had known for 2 months, had allowed him to continue to help during that time, and had not bothered to inform me, that they approved his working in the pharmacy performing tech duties. I knew for one week. The pharmacy manager is directly responsible for verifying the licensure of all pharmacy personnel who are required to be licensed. ors. 855-019-0300 5B. The Oregon Board of Pharmacy did an audit in Dec, 2008.

Long story short, The pharmacy mgr was fined $500, 7 months later I lose my job with no warning or opportunity for another position, the asst mgr was fired as well, but all 3 pharmacists continue to work. According to the Board policy on pharmacist duties and responsibilities, they broke the law too. Walgreens holds its pharmacists to a lower standard of ethics and responsibility.

Store # 10678 has been advertising Off Clip-On Insect Repellent and the refills for months. However, for months, they only have the refills. I have yet to been able to purchase the Clip-On's. They are engaging in false advertising. The management seems not to be concerned about its' consumers. I want Walgreen's to either stop advertising it or provide the product.

MD office called in 3 prescriptions for my husband Mr. Ferdinand Gutierrez, all high blood meds. It was called in on 6/30/09 as he was released from rehab center due to a cva. His medicaid for the month of June was done on the same day 6/30/09. For the month of July, it had a deductable of $1,136.97 for the month, which there was no way I can afford this deductable. When I went on 7/1/09 to pick up the prescriptions, I was told that there was no record "on this individual"...This "individual" happens to be my husband/patient. I explain the situation to the pharmacist, and in a very cold manner he said, there was nothing he can do. No, my husband has no insurance for this month, and still I had to go to another pharmacy to buy his medications (3)...they were not concern about it. I know that it was called in, because the Medical Assistant that called it in from the MD's office, its my daughter...and I even explain this to the pharmacist, but nothing was done.

Will never walk in to this pharmacy again, because its not the first time this happens, With my RX, the same thing happened 1 yr. ago.

I called back at 9:34 & was spoke to yet another female employee who insisted that they were open at 9:00--what a "cover-up" attempt. I called her down on it & hung up. The only way this excessive tardiness could be acceptable is if there were extenuating circumstances. By the way, our displeasure with this pharmacy is not an isolated incident; there have been numerous times when a phoned-in scrip, both by automated line & person-to-person transactions were not filled on time (& yes, plenty of time had transpired). They don't even acknowledge their error, much less apologize. There were several times when one employee (not one of the current group) was downright rude, & I left the drive-thru & came inside to do business face-to-face. If I'd known about this complaint form, you would've been informed sooner.

I walked in to the store, and went to the medicine area. I reached in my back pocket to make sure I had my wallet, because my pants were loose. I button my back pocket so my wallet wouldnt fall out. I proceeded to walk toward the front of the store because I didnt see what I was looking for and thats when someone came on the intercom calling a code. I didn't know what the code was for, and I certainly didn't think it was for me.

This incident occured today 6/18/09

I walked in to the store, and went to the medicine area. I reached in my back pocket to make sure I had my wallet, because my pants were loose. I button my back pocket so my wallet wouldnt fall out. I proceeded to walk toward the front of the store because I didnt see what I was looking for and thats when someone came on the intercom calling a code. I didn't know what the code was for, and I certainly didn't think it was for me. Before I made it to the front where the register is, I was approached and stopped by Randy. Randy turned to the cashier(Danita) and asked her wher was it at? Danita pointed to my pocket. Thomas(employee) approached me next. Randy asked me to empty out all my pockets. Thomas came up behind me, and I felt threatened by him. I complied and empty my pockets. There were other customers in the store watching me get humiliated. After they looked at all my items, I placed them all back. I left the store and I will never return back.

Only that was not the case the next day I woke up with burned and blistered skin. I went to the dermatoligist that day for treatment. He informed me my skin was burned and the scaring was permanent. He prescribe a topical and internal antibotic, something for this itching and burning, a cleanser, and a cream to lighten the scars.

Now I can't get the pain pills I need, to know when to go to the hospital. She can't let me have them because she can't keep good records of them. The state regulates it but her records are very wrong. I am 63, and I had a massive heart attack in which I flat lined, and had emergancy sugery and they brought me back. She told me she made up one of my prescriptions. And she always makes up my refills. Wrong doctors names on my pill bottles. Numer one, on my last presciption of BUTALBITAL/ASA/CAFF/CODEINE 30MG CP, which is genaric for : Fiorinalw/codeine Capsules.

Number two, on last stated presciption my bottle says (no refills.) on the note she sent to me tonight she created two more refills of 90. Number three, she calls my doctor to convince my doctor I am wrong. She wrote a note to me that she will call my new doctor to explain this, like she did to my last doctor, so they will beleave her over me, so I have to do without my medications because thus far she has been beleaved, I have the bottle of every thing I got this year and I have the note she sent to me, (so your next refill is not due untill 6/23/9.), she says. She talks to me like I am dirt under her feet.

I can prove this by the person who picks up my medicine. I told her I would tell on her, thats when she said she would call my doctor and explain.

made me pay for one prescription and part of two more, which they claim they lost my pills. I paid 100.62, 56.69, 56.69, and the State covered it too. While this is happening she has my pill prescription one half months ahead she says I have already got, so I cant get them regularly now. She makes me look like lier on their records. I have a bad heart and to much pain to ccnsider trying to sort out the pain in my chest from the other ones. Now I can't get the pain pills I need, to know when to go to the hospital. She can't let me have them because she can't keep good records of them. The state regulates it but her records are very wrong.

I told her I would tell on her, thats when she said she would call my doctor and explain.

I go into the store with my sick 5 yr old and he is touching everything like 5yr olds do. The pharmacist tells me that this is not the first time that I have gotten upset with them and that I'm not the only sick person in the world. I want the jerk fired. They cant keep up with their workload and fill perscriptions in a timely manner and they do not know how to treat mothers with sick children. Not to mention after I start yelling the prescription was filled in less than 5 minutes. This isnt the whole story, this is just the most recent incident.

I had occasion to get a $5.00 Off Your Next Shopping Order coupon and I purchased an item for $24.99 and the sales tax rate is 8.25%. I gave the cashier the coupon for $5.00 and the receipt read $24.99 -$5.00 = $19.99 Tax $2.06 Total $22.05. The sales tax was calculated on the $24.99 instead of the $19.99. It seems to me that the sales tax should be calculated on the $19.99 which is the sale amount. Is what their doing legal?

I picked my prescription up from Walgreens Pharmacy and about an hour after I got home, I went to take a pill and realized the bottle was not even half full. So I counted out the pills, the order was for 40 vicodin, instead I received 17!

He said " Give me a Minute" and walks over to a woman who must have been the supervisor. I heard him tell her he was the one that filled it(funny how he remember my prescription), so she asked him twice if he was sure he counted all the pills and he said yes, he was positive.

She proceeded to say the only way to know for sure is to check their inventory and if they are over only then I will receive the pills they "forgot" to give me. I said fine, I will wait. She said it will be a long time before we can do that. I said I dont care I will wait.

Five minutes later she tells me that they just received a shipment and will not be able to count their inventory today and that I need to call and speak to the manager when he is working the next day at 2pm.

The manager was terrific, but due to the attitude I received from the staff, I will never fill another prescription there again. If you do,please make sure you count your pills at the counter before you leave the store.

My 2 1/2 year old son was prescribed Trileptal by his neurologist for his seizures. I was told to give him the medicine every 12hrs. I filled the prescription at my local Walgreens and upon picking the medication up the next day, I began giving the medication to my son. I the dosage amount I was supposed to give my son so I looked at the directions on the label on the box Id picked up from Walgreens and gave him 5ml, as it states on the label, every 12hours, as I remembered the doctor saying. Today, 19 days after initially filling the prescription, I realized that the medicine is about finished but according to the bottle, there were no refills allowed. I called my sons doctor this morning requesting them to call in a refill for him.

This afternoon I received a call back from the doctor. She was puzzled as to why I needed a refill so soon. She asked me how much of the medicine I had been giving my son and I replied 5 ml every 12 hours. Shocked, she told me that I was only supposed to be giving my son 1ml every 12hrs and that he couldve suffered severe damages by taking 5xs the prescribed amount each day. TShe said that the medicine was supposed to last me about 4 months and here it is 19 days after filling the medicine that its about done.

The doctor contacted Walgreens and asked what directions they printed on the label and they said they printed what was on the written prescription however, that is not true because I have the box. My husband and I went down to the Walgreens and spoke with the pharmacist there. We showed her the box and explained our reason for being there. The pharmacist responded that the medicine indeed did not say to give my son 5ml. She explained that the part that said 5ml was a part of the medicines name. The pharmacist stated that the directions were actually incomplete because all it stated was to shake well and give and then the bottom of the label said Trileptal 300MG/5ML.

Our response to the pharmacist was firstly, being a consumer and not a pharmacist, how were we to know that the directions were incomplete and that the dosage stated on the label was a part of the medicine's name and not the dosage amount to give our son and secondly, why would the pharmacy give a customer medication with incomplete directions as she stated they had. Anyone looking at the medicine not in the pharmacy line of business would have more than likely took the dosage amount stated on the label as the dosage amount to give the child. Yes, I took the 300MG for the strength but I took the 5ML as the dosage amount. The pharmacist stated that she understood where I was coming from but that there was nothing she could do. I was told to come back tomorrow after 4pm to speak with the pharmacy manager.

While taking this medicne, my son has been sleeping about 75% of the day. He on occasion will walk as if he's dizzy and has told me that his head hurt. My son has/is not showing any signs or effects of being overdosed that I knwo of but that doesnt mean there arent any or any long term effects that we just dont see yet. There may not be any effects that can be seen w/out bloodwork,etc.

First of all, I am a retired teacher from the Newark NJ Board of Education, and have been a client of that pharmacy for years.

Months ago I went to buy a Walgreens on 600 Newark Ave in Elizabeth, NJ. There was a sign with the price of Claritin, and there were Claritin boxes below it.I took the box with less pills and went to pay. The price was double of what the sign said and there were no other boxes with less pills under the sign.

I asked the cashier where I could find the boxes for that price. She called Mara, the manager, and she started laughing full blast in front of my face. Then she gave me box with less pills for the price she was advertizing.

After that incident, everytime I go to the store and encounter her, she starts laughing again like making fun of me. That has happened about two or three times.

Then, she bent down behind the counter and went to get another cashier and put her on the counter where she was and then she moved to the other next to it.

At that time I did not confront her about her attitude because it was hard for me to believe that a manager of a store can act in such a childish and mediocre way.

Then I realized that she has been insulting, abusing and discriminating me because I confronted her about the price on Claritin.

I hope somebody helps me with this situation.

Walgreen s Pharmacy is the has the worst customer service I have ever dealt with. The Pharmacy technicians and the pharmacist have no idea what they are doing. This is very scary since they deal with medicines I went to Walgreen s to get two prescriptions filled. They told me to come back in 20 minutes to pick it up. So I came back in an hour to pick up the prescriptions through the drive-thru and of course they only had one prescription which was not the pain pills. After waiting 25 min. I was told to come back the next day after 1 o'clock.

So today I called to see if they had my prescription ready and was told that the two prescription were ready to pick up. So of course when I get there it is another story. I get to the drive-thru and am told I owe $60 ($50 for one and $10 for another). I asked if they used my insurance information and everything and the tech told me yes. She stated that I would not have to pay the $50 tomorrow I asked her what she was talking about and she stated that they only had half the pain medication. I asked her why I was not informed of this on the phone and why they did not order the whole dose. She stated that she was not the one I talked to so she had no idea why no one told me. She also got smart several time sometimes just walking away and leaving me to wait.

I asked her to show me the paper that states I was only getting half my order and she said she could not give it to me until I paid the $60. I told her I was not paying anything until I saw something in writing because they were not fully organized in that department so I needed proof. She finally sent me printout after she had me wait another 15 min. and the printout showed 16/60 pills. I asked her why she said I was paying for half when they only had 16 pills. She said that the 16 would last me half the days which was not a true fact.

I asked to speak to the pharmacist because I kept getting wrong information from the techs. Well after waiting another 20 min. and pushing the help button several times a pharmacist came to the window stating that they do not carry the medicine and neither does their warehouse. I asked him what I was paying the $50 for then and he stated he was not sure all they had was my $10 medication I would have to go somewhere for the $50 pain medication. I told him I was very upset that I had been waiting for 35min for a medication they did not have and that I should have been told this yesterday. The pharmacist said there was nothing he could do and when I asked for corporates information he just asked for what then gave me his personal business card..

I then asked for my prescription paper back so I could take it somewhere else and of course I was left to wait again. Another technician returned telling me I owed $10 for the prescription they did have. I informed her I was not doing anymore business with Walgreen s and I needed my prescription back. After waiting again she said they only had one and sent that one. Since that was the main one I just gave up and left.

The result is its been over 24hrs and I still don't have my pain medication and if I would not have complained about not having the full quantity I would have been given the wrong medication.

I shop at several Walgreens at several times. The line was long so i asked the cashier if somone could help. she paged someone, NO RESPONSE but the manager was passeing by ignoring the people in the line. when i approach her, she kept walking by giving me the back. so i then asked if she could check me out sinc i was in hurry which she agreed to do but the body expresion and her tone was irrigant. then said she will be right back. the lady did not come back for seven to ten minutes. by then i checked out by going the front desk. it was very rude and disrespect to have somone wait for longer than i ever waited any store in my life. Not only she didn't show up to check me out but she didn't even ask any one to help me while i was waiting for her.

I shop at several Walgreens at several times. The line was long so i asked the cashier if somone could help. she paged someone, NO RESPONSE but the manager was passeing by ignoring the people in the line. when i approach her, she kept walking by giving me the back.

so i then asked if she could check me out sinc i was in hurry which she agreed to do but the body expresion and her tone was irrigant. then said she will be right back. the lady did not come back for seven to ten minutes. by then i checked out by going the front desk. it was very rude and disrespect to have somone wait for longer than i ever waited any store in my life. Not only she didn't show up to check me out but she didn't even ask any one to help me while i was waiting for her.

I'm writing regarding apparently defective bags of 45g, Double Butter Microwable Popcorn, manufactured by Deerfield Farms and sold by Walgreen Co. Despite correctly following the instructions of bag placement on the microwave dish, from the moment the microwave oven began cooking, it started to produce a strange electrical sound and to spurt out sparks of fire.

I turned it off immediately. Noticing only a brown stain that appeared on a metal plate on the wall of the microwave oven, I tried to wipe it off with a moist towel, but it remained. I placed another, new, microwave bag and, once again, the microwave began to emit the strange sound and to radiate sparks from the same metal plate. This time the sparks burned a small hole through the metal plate.

Since the microwave oven is of very good quality and was working in perfect condition prior to the incident, I decided to test out heating other foods. Despite the punctured plate, the microwave oven worked fine. However, when I tested with another popcorn bag from the same batch, the same situation occurred. I believe these bags of popcorn are defective and probably have a component that makes them inadequate for microwave use. Given the damage that has been sustained by the microwave oven, I would like to have the bags analyzed. Please advise. The bags have the following UPC: 0-4902222671-5. The UPC label is itemized as 396671. The bags have an expiration date of 08/22/09.

I called to refill my prescription for .5 mg and when I went to pick it up, they gave me 1 mg. When asked why, they told me .5 mg was on back order. I asked why they didn't call me so that I could refill my prescription correctly somewhere else, they told me they didn't do that. The following month, March 30th. Same thing happened. When asked why they gave me 1 mg again and not called previously, I was told there was a national shortage and nobody had .5 mg. That proved untrue.

I think they lied and manipulated me to keep my business and to garner a larger fee from my insurance for the larger dosage.

I purchased their brand of suntan block in a spray form. I paid $7.99 on sale. We took it out of the country and it only was good for 2 applications. We ended up paying $16 for a bottle of suntan lotion in that country.

My husband called in to refill my Antara and Avalide.but when we picked them up we had 3 persciptions. But we didn't notice it untill we got home and went to put them away. So we called right away and told them they said that the other one was some other persons but it had my name on it , it was for someome with thirode trouble. I didn't take any thank goodness but when I took them bad to them they didn't ever say oh I'm so sorry or thank you for bringing them back they just took them from me like it was my fault. I must say I am very disappointed with that kind of serviceI thought it was very rude. There are alot of other places we can go to get our pills, and we might just do that.

my son's medication was picked by soeone else and now I have to file a police report our doctor has banned my son until further notice. I assume until matter resolved

I have been humilatiated, lost work time and now may need new doctor.

My husband is disabled and on 10 medications. I have used Walgreen's for about 17 yrs. I switched locations 2 yrs ago due to staff problems of my neighborhood Walgreen's, and started going to one closer to my work. In 10/08 they tried to fill one of the meds before it was time, I called and they stated they did not know what happened and took it off the list to be pick-up. Well this week on 3/9/09 I received the automated call from them that my script was not going to ready at the designated time. I knew something was wrong because I had just got all 10 meds 12 days ago.

So I called and spoke to Matt, he put me on hold and come back to say that he did not know how all the meds got on a list to be filled--he stated they could not tell me if they had been phoned in or ordered on the internet. I told him I was the only one who ordered meds it was in the website. He said sorry, and they would get it fixed (but doctors had already been notified with request) I asked why I was not notified to question the early request on these 10 meds, he could not give me an answer. I called main office and was told by Sheila that something like this should not have happened and she would have the pharmacy district mgr call me.

The next day I get a call on my cell with name withheld I did not answer only to find out it was the district mgr that left me a message stating her name & she would call back, no contact #. On 3/11/09 I get yet another call from Walgreen's auto service stating my script is not going to be ready for pick-up. I call and told the same thing by Vickie, that she does not know how this happened. I asked to talk to a mgr and was told that one would not be available until tomorrow.

I cld district office back only to be told no one was there to talk to and that they had recently gone thru alot of management changes. I am going in today (3/12/09) to talk to mgr and change my account to another pharmacy. I feel that Walgreen's has become to automated for my business! Just stress!

On the evening of Friday, 06March2009, I dropped off 3 (three) prescriptions to be filled and retrieved, later that evening. I have private prescription coverage, and state-run supplemental coverage. I had encountered problems with this Walgreens pharmacy previously, but because of the location convenience (across the street from my home), I thought it was a small price to pay to keep it simple. As of today, the following WEDNESDAY, I have finally received a call confirming ALL the same information I had received from both insurance carriers, which I had related to the Walgreens staff, YESTERDAY, around 11 am (ample time to contact BOTH carriers prior to end of business).

The call from Walgreens was taken at 8:55 am, this morning. Out of the 3 prescriptions, only 1 was filled Friday night, Abilify. This medication was in a pre-fabricated condition to begin with (safety-sealed bottle with pre-determined pill quantity). Not a big surprise when they didn't encounter any hold ups. The second prescription, controlled, required more of an effort to get right apparently. I understand that the insurance companies work together, but the STORY the Pharmacist, Melanie, gave me, was something she had to have been making up as she went along. It took this lady 5 (FIVE) days to fabricate an excuse of why she was TOO LAZY to do her job. 5 days for her to make 1 phone call; the only effort required to get the appropriate quantity approved for coverage.

Well, finally, my insurance wasn't covering the third drug, Lamictal, but this woman thought that since I insisted on the fact that my insurance WILL cover the medication she could assign 5 different pharmacy techs to submit the prescription over 20 times each; and I would be satisfied. WRONG! SHE NEVER CALLED THE INSURANCE COMPANY for the reason it wouldn't cover it now. Simply put: Lamictal now has a generic. The brand Melanie orders, however, is NOT covered by the policy.

Now, this woman is a Texas pharmacist. She should know the policy for state-sponsored insurance programs. If the generic brand is not covered, fill will the NAME BRAND. Lamictal has just recently (within the last year)become available in the generic form. Well, getting to the point, I have a $0 co-pay on 3 prescriptions per month. But this is, apparently, the hassle I have to go through to get them that way.

This morning, when MELANIE called to let me know my prescriptions were ready, never once apologizing, trying to cover by making her lie even bigger, I called her on her lie. The last thing that WOMAN said to me before I hung up on her, was this, and I quote: YOU'RE GETTING THEM ALL FOR FREE ANYWAYS, SO WHY DO YOU CARE?

I went 6 days without a medication that takes 5 weeks to reach its full potential. I NOW have to begin AGAIN. My anxiety level is off the chart. I had to miss a FULL DAY of work - just so I could make CORRECT inquiries to both insurance carriers. I must've sat on hold -on my cell phone- for a total of an hour and 15 minuthes with each), not to mention the time spent on the phone with Walgreens employees.

All in All, for missed work, a NEW starter kit of Lamictal, my newly OUTRAGEOUS cell phone bill, and the time and energy required for my second day OFF from work, We're at well over $1500. The worst thing is that I can not RETURN to work UNTIL I am regulated on the Lamictal again. I was scrutinized and discriminated against, based on the type of medication I take. If my medications were for heart failure, she wouldn't act as if she were better than me. Fortunately, it's not. It's to stabalize my irrational mood swings. THAT, for me, IS LIFE THREATENING.

I decided to buy some cereal and soda today, and saw there was a $3 register rewards promo for the soda purchase so I decided to use it towards a box of band-aids since my wife needed them. Upon ringing up at the register, the clerk, KATHRYN, tells me I can't use that on my current purchase and that it has to be the next time I come to the store, so I said fine. I go home, change out of my work clothes, and make a second trip now to Walgreens in the rain to buy the band-aids. KATHRYN refused to let me use my register rewards coupon, then informs me that I can't use the coupon, because she just saw me earlier before, and to come back tomorrow! The ASSISTANT STORE MANAGER next to her just nods unhelpfully and refuses to help. I made a second trip to the store to use the coupon, and they refuse? There is no such time limit when I can use that coupon, its a register rewards coupon.

Two prescription filling errors on Wed 3/4/09:

1) Pharmacy placed the wrong label on the wrong bottle. An RX label with the wrong name and topical use instructions was adhered to an oral antibiotic bottle.

2) This bottle was then placed in a bag stapled with the Personal Prescription Information pamphlet with my 2 year old daughter's info.

When my husband got home and opened up the bag, he saw that the bottle's label had someone's else name on it. When he returned to the pharmacy, he was refunded the co-pay. The pharmacist said sorry and that the medication in the bottle was the same nonetheless. He was able to quickly retrieve my daughter's antibiotic from the back room.

Luckily no harm, however, consquences could have been devastating. To mislabel then misplace. What if the person who was supposed to get the topical medication got the antibiotics instead and started to use it? More importantly, what if my husband didn't read the label and gave our daughter the wrong oral medication?

I have a prescription that they reduced the amount on a medication they had filled the previous month that cost the same. I had called about it for three months, in the meantime they didn't pay for other medications that they had previously covered. I could not get anyone to tell me why this was happening. They would give me an issue # and say someone would call me but no one ever has. I have documented most of the calls. I copied all my paperwork and wrote a letter of complaint and mailed it to Walgreens requiring a signature to prove it was delivered. They received it on Feb 28, 2009 and still no one has called me. They are ignoring me.

My son gets medications regularly, the same ones every month. Right now they owe me close to 200 dollars and I am deeply frustrated. I have to fight for everything for my multi-handicapped son. I even has for an advacate at their office and NO ONE WILL HELP ME.

Since being diagnosed with Ulcerative Colitis, I have to take (not optional)9 pills a day/270 pills a month for the rest of my life. Every time I need my perscription refilled, I have to make several trips to Walgreens to get my medicine. They do not stock enough to fill my order. HOWEVER!!! they do take my co-pay and bill my insurance company for the full amount!!!!!!!!!!

I am put out with them. This month alone, I will make at least three trips to Walgreens to get one perscription filled. Surely they do not do everyone this way and if they do....Why? It sounds to me as if they are billing Insurance Companies for high dollar meds before they will release the meds to the consumer!! I have paid my co-pay and my monthly insurance premium, why am I being put out this way???????

a local walgreens in foxfield colorado has been selling 6 month old expired walgreens brand theragan-m drinks.Walgreens mixed in current dated products with products that where 2 years old.Walgreens puts these products on quick sale with no regard for customers health.I drank two bottles of this drink and got very sick after finding out this drink has printed all over it to get rid of it by expiration date .

the drinks turned brown and had a bad odor to them.I notify walgreens customer service by email and phone telling them to contact this store to have them to remove tainted product.after two days i go back to the store and items where still on there shelves i took pictures of the products on walgreens shelf.I rec from walgreens a email stating that this incident never happen and that i made this story up.

this incident created problems with my health my business and my family.for walgreens to sent me a email that i made this up when i have pictures to prove is terrible.I am going in for my second heart procedure due to this added stress that walgreens customer service has put on me.If you would like pic sent to you please let me know .I am a senior citizen living in colorado

Second time this has happened. My other is 80. Thank [God] she looks at any medication she takes because she would be dead now from the first time. Walgreens gave her THE WRONG PILLS. THEY BELONGED TO SOMEONE ELSE! Walgreens has NO reason to make errors. When you drop off you have a person that types in your Med. Then they get filled. When you pick them up the cashier looks at them, ask your address then the Pharmasist comes and checks them.HOW CAN YOU MESS UP A SCRIPT? Walgreens KNOWS how.

No damage except my mom has to do without her meds until it is straightened out and the fear she has that Walgreens is going to kill her before she has to die. I feel Walgreens needs to be Shook awake from some law suits and straighten up. They are dealing with Peoples LIVES!

On 2/18/2009, I purchased a Kitchen Gourmet 2-slice toaster from Walgreens (Item#14A0432;Model#KT-101;WIC#8022470; SVC Code= 2472). I plugged it in and placed a piece of bread into it. I was having problems trying to get the handle/mechanism that keeps the bread down during toasting to stay down. When I peered into the toaster while I was pushing the handle downward to see if there was an obstruction, I saw a big, bright, blue spark. The blue spark occurred each time I tried to push the handle downward in an attempt to keep the bread down. I never saw an obstruction, but the big blue spark and the horrid smell emitting from the toaster was enough.

After having had this toaster less than 24hrs, I have returned the toaster to Walgreens for a refund and told them of the problem. This toaster is dangerous and poses a fire hazard. No damage occurred because I refused to use the toaster after noticing the blue sparking. Returned product to Walgreen in less than 24hrs.

I am writing a grievance to the fact that my card was charged a fee of $100 more than I had intended to pay. I got prescriptions filled at CVS/ Pharmacy at the beginning of this year -- before I ordered through Walgreens, and they never charged me a $100 premium/ deductible fee. The policy of CVS is that they never charge a premium fee/ deductible. Had I gotten my medication from them, I would have only paid $35, but with Walgreens I paid $100 more. I really regret that I got my prescription filled through Walgreens, and because of that I was wondering if you would kindly get them to reimburse my card my $100. Otherwise, they will lose me as a customer, and my respect.

Also, to clear up any confusions, I checked with the Pharmacy Technicians that work at CVS and they looked up the actual prices of the drugs that I got filled this year (without my insurance covering it,) and they were a lot higher than the amount that I paid; therefore, I only paid my co-pay of $5 or $10 every single time that I picked up my prescription regardless of whether it was at the beginning year or whether I had to meet my premium!

And, as a customer that has two jobs, where one of them only pays $7 an hour, I really need Walgreens to match what CVS does for me in this one instance and reimburse me my $100. Because without, that I do not think that I will be able to afford to pay for that medication after I run out. And, without Seroquel in my system, I have verbal and physical outbursts and may lose my job or get into a car accident again. Because I was sick and could not afford my medicine for a really long time, I was unemployed and got even sicker for 5 years (between 2004-2009.) This drug really controls my outbursts and helps me keep my job. If they do not refund me my $100, I will not be able to pay for it for the next 3 months. Only, God knows what that will lead to in my life.

The Pharmarcy manager told me that he is willing to reimburse me $35 on my next Seroquel prescription, but that still leaves $65 that I did not get. Could you take care of that foe me, please? If I had known that I would have had to pay $100 more at this pharmacy, I would have never ever placed that order!!! I would even like to speak to your pity because I have tears in my eyes as I am writing this complaint to you. Please do get a refund for me! Unless you refund they card the $100, I will never use them again in the future. I do not want to lose the money that I do not have.

At appox 9;45pm Feb16, 2009 I DROPPED off my prescription (new) for valium which I have been receiving for over 10 years. When I picked-up the prescription it was diazepam. The prescription is written as medically necessary for valium. I called this to the attention of the attendant at the drive-in window. The attendant wasn't happy in having to take care of the problem, but asked me to return in 15 minutes. After returning to the pharmacy at 2:11pm they gave me the prescription for valium. I arrived home at approximately 3:00pm and when I went to put my pills up I noticed that I was 30 pills short. I had this same problem 2 months ago and reported this incident as well.

At 3:40pm I called the pharmacy and reported the 30 pill shortage to the Pharmacist on duty. I drove to the store and talked with Mr Ives who is the store manager. Mr. Ives advised that he had to investigate the issue by looking at the video and talking with the pharmasist on duty. Mr. Ives advised that their inventory matched and he couldn't tell at this time what had occurred. He stated that prescriptions go through a 3 step process. 1) Prescription is scanned 2) processed by your company 3) filled. The pharmacy failed at the first process as they did not notice that the doctor had written medically necessary, which leaves room for other errors. Another error; upon my request I asked for ID to be shown when picking up prescription and no one checked my ID. I know this problem isn't mine.

I understand that this is a narcotic but I have had this prescription for many years with no issues and suddenly in 4 months time I've had 3 occurrences. I've not made a report when there has been one pill missing out of the bottle, but with over one half of the prescription missing I am unable to take my prescription as needed and will not have enough medication to last me for the month. I have no issue with contacting the police to investigate this matter or Channel 6 news as my prescription has been stolen. I don't know how many people that this has happened to, but I think a thorough investigation is needed as soon as possible as there is a theft of narcotics occurring in your pharmacy and I am the victim.

I have been told that I should count my pills before accepting the prescription. If every patient counted their medications at check out there would be a massive back up at the Pharmacy. I picked up the prescription at 2:11pm and called the Pharmacy at 3:40pm and arrived at the Pharmacy at 4:00pm. I responded immediately upon discovering that my prescripton was short. As it is suggested that I should count my prescription before leaving the Pharmacy, I would also suggest that I should receive my complete prescrption at pick up. Mr Ives was very nice and promised that he would try to solve this problem as he has only been a manager of this store for 5 weeks.

I take valium 2 times daily and I have taking this prescription for many years. With the loss of one half of my prescription, I will not be able to take prescription as prescribed. This can result in seizures and other physical problems. If this matter is not rectified and I should have a seizure, I will hold Walgreens legally liable.

My Dr wrote a prescription for hydrocodone/APAP 7.5MG/750MG TABS My husband picked up the prescription and the pharmacy had sent OXYCODONE 5MG IMM REL CAPS I requested the hydrocodone because I had a very bad reaction to the oxycodone. It caused me to be very angy, anxious, and so upset that I had suicidal thoughts. When I discovered the error I called my Dr to request the other meds and he assured me he had written the prescription for Hydrocodone not oxycodone. I called the pharmacy and Shannon the Pharmacist apologized and assured me she would make the exchange at no cost to me. She also suggested I come by to help her point our how the error happened to employees and why they should be so careful. We will return the prescription today and I suppose that will be the end of it.

My mood started to change immediately and that night I did not sleep one minute, I had 1 pain pill left from a previous prescription and that is how slept for a very shrt time this morning.

I dropped off 2 prescriptions for two children, both antibiotics, same medication. After waiting much longer then Walgreens said it would take to fill prescriptions, I picked them up and went home. When I opened up meds I had two meds, one pill, one liquid in form, supposedly the same med, however, they both had same name on them. One child had two meds, the other had none. Two bags, labels had each childs name on it correctly. Opened meds to give to children and liquid med had dosage information for pill form and had wrong childs name on it. I had to call 24 hour pharmacy to find out what to do about it because pharmacy I got meds from was closed.

Pharmacy charged 170.00 mor for liquid form of same med then pill form. Order was messed up so bad I couldn't even give medication to child for fear that it was not correct medication. Had to return to pharmacy the next day to get correct meds, they didn't have explanation for error or for pricing discrepency.

Fortunately, no physical damages because I happened to catch the mistake. Economically, I had to drive an extra 60 miles and took 3 extra hours to get rx. filled correctly. I have lost my confidence in Walgreens ability to competently fill my families meds. THESE ARE MY CHILDREN YOU ARE MESSING WITH! My fear is that I am not the only one that this has happened to and that this pharmacy is going to get someone less fortunate them me or my children SERIOUSLY hurt or worse!

#1 I am a nurse for a doctor's office and I maintain a majority of the phone calls and prescription refills called into pharmacy from our office. I have never been excited to call Walgreens in Crossville because of the several different attitudes that answer the phones. if employees are not happy about their jobs employ some of these people that would be glad to work, or if company is so busy and makes so much money not to improve customer satisfaction then get already rude employed employees some more help at Crossville store so they also can set and answer phone just to push a button and hang up on the numerous call that come in there.

Since I live in Cookeville and have always used Walgreens for my family, recently changing to Kroger because Crossville Walgreens being so incompetent with my pt's request of meds and refills make me wonder about my own meds that need to be correctly filled. Is it the corporation or just Walgreens in Crossville, I really do not care but I know my family is safer now. Crossville giving my pt the 2 refills on a narcotic in a 1 month time frame giving a old man 180 hydrocodone in 1 month when 60tabs every 30 days is prescribed, or how about filling the wrong med like giving phentermine to a pt with a hydrocodone RX. How does this happen.

I deal with small community pharmacies and corporate pharmacies such as Walgreen on a daily basis, Crossville pharmacy is absolutely incompetent. Today I spent about 15 minutes on hold for a simple call in of a med and transfered to pharmacy twice in this time frame, but just to give company the benefit of the doubt and my ear a rest I hung up and started a timer. The second phone call I was transfered only once and exactly 30 minutes later Greg in pharmacy answers the phone and I explain to him I just need to call in a med and please do not transfer me I have been on hold for 30 minutes, Greg replies no really I gave him my request and in between his sarcastic replies to my questions, which his replies had nothing to do with my questions, so I am assuming his feelings were hurt because I was not a innocent customer who had to take his intimidation techniques or whatever he was using.

I will never encourage anyone to go to your store and I hope company is not the next one to go out of business. I know that a seperate office in Crossville filed a complaint about hold times of up to 20-30 minutes at a time, thus far slightly improving after notifying 1-800-Walgreens about this problem. Upon calling this so called complaint hotline I was on hold 1st time 10 minutes, phone answered and then a button was pushed I then called back and on hold for another 9 minutes again phone answered and a button pushed and then phone hung up.

No physical damage to me but I am glad that I am not the elderly customer that called our office questioning if phentermine and hydrocodone were the same thing or better yet the 84 year old man that has recieved 420 tabs pain meds since 11/29/08, Greg replied well we just used the refills from 2007 left over, that is right 2007. I am so glad that this pt had not developed a different DX in 2 years.

I bought a 14 oz can of shave cream about a month ago.The lather was nice and fluffy. About 3 weaks later the lather was like milk. Is this what is supposed to happen?

How do you shave when the foam is like milk?

Refused to fill my prescription at the advertized $4.00 for 30 day supply. The drug, blyburide is on their list of drugs covered by their plan. The reason they gave me for refusing to honor that price was because I am on Medicare. I explained that I had no prescription insurance whatsoever but they still refused. Went to Target where I had no problem with the special pricing offer.

Sandoz Metoprolol Succinate ER Tablets Recall Has Been Done Rather Quietly Many Patients Are Dissatisfied With Lack Of Information From Sandoz, FDA, Or Their Pharmacy About Why This Generic Toprol Pill Was Pulled

was taking metoprolol succinate as provided by walgreens, went last week to get refill, was told no longer generic, would be provided with brand name due to recall.received refill brand name..---wanted to know why there was a recall. read IPC Pharmacy Industry News site ltr dated 11-12-2008, where it is stated, recalled drug September 17,2008. MY QUESTION. Why did Walgreens provide me a refill of this recalled drug on 19 December 2008, were they (Walgreens) not remiss in not pulling the drugs in Sep. 08 Thanks

I informed the pharmacy that I was going to have transfer my prescriptions to their store. my normal store closed at 6pm, I also informed them that my coupon for my transfered prescription was at the normal store and they said it would be ok. I went in and paid for my prescriptions and asked for my free transfer card, they said that they don't work like other stores and that they cannot help me with my giftcard because the coupon is at my normal store.

I feel I was treated unkind and they absolutely didn't care that I was very upset about not getting my giftcard. I am on alot of medication and purchase them every 21 days. Mental health medication is quite expensive and I truly thought that the pharmacist would see that I am a regular customer and would work to help me. I informed her that I would not be back to that store and if I don't see that walgreens cares to keep regular customers, I will not continue to give you my business and take it back to cvs where they do care.

I am a manic depressant and also bipolar. The aggravation and offending pharmacist really put me under alot of stress.that I did not need. This happened over the holidays. so getting me upset like that in front of other customers was not very good for me. I ended up staying in bed for a couple of days and with a family of 3 teenagers, they didn't need that.

I returned a candy care bear sucker. I believe it has been contaminated possibly by melamine from china. The candy had an extreme chemical odor. This product should be investigated in all Walgreen stores for possible danger to the public. I also notified the Walgreen corp. office.

I bought this candy for my grandson luckily I noticed the odor before giving it to him so there was no physical harm. My concern is for others who may not be aware.

i purchased a bag of ready to eat beef that was totally rotten

i got medical attention imediately for exsplosive bowels, heaves, and severe stomach cramping

I was charged double for my co-pay because the pharmacists did not understand the packaging for my Androgel prescription. The prescription comes as two gel bottles in one sealed box. Instead of charging me the correct price for the two bottles, she insisted on charging me the co-pay price for each of the bottles in the prescription. It was a take it or leave it attitude. This took place at 10:25 a.m. on January 7, 2009.

I intend to transfer all my prescriptions to another pharmacy and encourage anyone I know not to use this Walgreens.

I was charged double for my co-pay because the pharmacists did not understand the packaging for my Androgel prescription. The prescription comes as two gel bottles in one sealed box. Instead of charging me the correct price for the two bottles, she insisted on charging me the co-pay price for each of the bottles in the prescription. It was a take it or leave it attitude. This took place at 10:25 a.m. on January 7, 2009.

I intend to transfer all my prescriptions to another pharmacy and encourage anyone I know not to use this Walgreens.

I am just complaining about a product I bought at a local Walgreen's at Bethany, Oklahoma. It was your brand name power toothbrush and I bought it on October 31, 2008. By the middle of December it was losing power and I had bought a two-pack of replaceable heads for it. Then I decided to see if I could replace the batteries in the brush, but that didn't work. I would like to know what the usual lifetime of these brushes is and sort of wonder why, if the power of the brush only lasts a month and a half, anyone would ever need to buy the replaceable heads for it. Thank you for your response to this complaint.

I bought a Virgin Mobile telephone, unopened package for $22.00 on 12-26-08. I tried to activate the phone, Virgin Mobile Website says, take the phone back, something is wrong with the seriel number. I bought the phone on Fri night about 8:00, I charge the battery on Sat and Virgin Mobile says take phone back Sat night. Packaging and phone have same seriel number, phone packaging says WalGreens.

Store manager says we do not take phones back, I ask why not, no good reason that I can tell. I have receipt and packagoing from their store. I'd like my money back, we are in a resession. I had to go to yet another store, locate a phone and charge it, I have had no phone all weekend. I'd lkie my money back, I did nothing wrong.

I bought some Benefiber Plus Calcium around 12/15/2008 for my wife from this store. My wife started taking this the same day. She descibed that it did not mix well however, when it is suppose to disolve completely in her coffee. It also tasted oddly when it is not suppose to have any taste, but thought that was due to it having calcium which she never had before. She started getting stomach aches right after use but did not immediately assume it was this. After three days of use and three days of distress she quit using this product. After stopping use, her stomach pains stopped.

The main thing is the distress caused to my wife. $9.99 plus tax for the product. We both mainly wanted this complaint out in the open, though, for the publics safety. So no body will have to go through what my wife did.

Dec. 24th, my wife and I went to walgreen to pick up a presription that was phone in. After waiting in line for about fifteen minutes, we pull up to the window and the pharmacist or assistance told us that were close, the car in front of us had just receive his pick-up, why not us, being that I was the last car in line. I don't have a problem with walgreen closing, I do have a problem with you letting me stay in line only to tell me that you are close when I get to the window. someone should have told me that the car in front of me was the last car being serve, which would have eliminated the time I stay in line.

As a result my wife was unable to get the blood pressure pills that she needed to carry her through the Christmas Holiday.

No pharm staff at store. Supposed to open at 8am. Its now 8:40 am and still no one here!! Store manager and I called supervisor michelle farmer but she is not responding. I need to catch a plane. Please call asap! I'm very angry.

Today December 23, 2009, my 13 yr old son had a stomach virus, vomiting every 15 - 30 mins. At 11:17am the doctor's office said they would call in a prescription at Walgreens. I arrived at Walgreens a little before noon and was told it would be another 20 minutes. At 12:10pm I was told the doctor never called(I called the doctor's emergence number because they had closed for lunch. The nurse said they did call & would call again), then I was told it would be another 15 minutes every time I inquired, and last, I was told the only pharmacist who could fill this topical prescription left for lunch. I talked to the store manager twice & finally he brought the meds with a pharmacist to apologize at 2:10pm. It took almost 3 hours to get a prescription filled for my son who was dehydrating.

My 13 yr old son had to wait an unnecessary amount of time (almost 3 hrs from the time I first talked to the doctor) for the Promethazine prescription to relieve the vomiting. The store manager was extremely helpful.

I was instructed to pay 50.00 for Magic Butt Cream because the pharmacist was going to manipulate the system to get me a refund the next day. Which never happened so now I have to eat the cost of this when I have 2 insurances that she was sure one of them would take the cream.

I have 3 kids on one income with 2 insurances. I can not afford the 50.00 that I paid.

I purchased a Perfume Set for my Grandmother (Perfume Wings). It was purchased in the Month of November. Walgreens Policy clearly states Items purchased at Walgreens maybe returned to any of our stores within 30 days of purchase. Item without a receipt will be exchange or refund to a walgreens cash value card for the lowest advertise price. When I went to Walgreens ask to speak with a Manager Maria came and stated that the store she works in does not carry that perfume at all. Then Maria changed it by saying that the store have not sell any of this product (perfume) since 90 days. She was very rude to me because she stated that it does not matter what I say she will not exchange the product. I wanted to exchange the product for a massage chair for my grandmother to give to her for christmas. I asked Maria to exchanged it for a cash value walgreens card as your policy stated. Maria stated that she is not going to exchange my product at all because I do not have a receipt. Maria stated that she is an Assistant Manager and she will not exchange anything for me.

I am diagnose with IBS I was distrauted by the whole situation at hand; because I really wanted to get this resolve. When I got home I was really sick throwing up; abdominal pain;stressed out back pain; and I did not eat for the whole day; just thinking how my grandmother will not get her massage chair because the Assistant manager refused to give me an exchange. And Also I do not have money to purchased it for my grandmother. IBS is irritbale bowel syndrome and is triggered by stress; aggravation; not eating; adbodominal pain.

I had two prescription. one of them my insurance didn't cover it so I purcahsed it on my debit card. I went home online and learned there are other perscription that does the same affect and generic that my insurance is able to cover so I hurry back to store by 7:02pm. I was told by the management there are no return. I asked to see the return policy WHICH is NOT posted no where in your store the management had explained that he just learned about it a few days ago. I requested that they debit my account back due to the fact nevertheless the perscription was never opened not even the bag itself was opened. [their] cameras will clearing show how long was I out from store and will also show I had tried to return the prescription and it is also store responsibility to post such no return policy

I've been a walgreen customer for so many years. I shop there at least twice aweek as a regular shopper and its very unfortunate that I will no longer shop at [their] store and I will make sure my voice will be heard on how unfair I was treated at walgreens especially with the NO RETURN POLICY that's not posted at any Walgreens location

I had a 14 month old sick baby on my hands. I had just left the E.R, so I thought that I would drop off her prescription and pick it up later, they told my the time to return, so I did the medication was not ready, so I had to wait, and I do not have a problem with waiting, but if [they] tell me that my baby's medication will be ready at a certain time just make sure that it is ready, I was mad as hell.

I talked to the manager she said that she was sorry, that they were working short, and I understand that to, but do not give me a time and tell me that it would be ready, tell me [they] are not sure when it would be ready, so I will know if I want to wait or go some where else, or wait, But I would have liked to know the truth before [they] decided for me that I would have to wait, now I will go some where else for my meds

Walgreens is charging taxes on items berfore coupns are appilied and coupoons should be applied to the subtotal after the coupons have been input into the register. I have gone to three different Walgreens and this smane action has taken place.

Walgreens is profitting off of their customers who are unaware of thier own personal losses.

I was given a prescription for my daughter on Nov. 26,2008. Today Dec.,2008 as I was giving the medication to my daughter I noticed the label with my child name on it was put on top of another label that was supposed to be for someone else dated for 11-11-2008 by the name of Jarod. The reason I am complaining is not that my child took ill from the medication but because as a consumer I think it is a unethical and unsafe practice for this kind of business. It is heard so often about deaths due to someone else's negligence. I make this complaint not to cause any harm to anyone or the business but to ask that this matter be looked into so no does not get hurt by this very unsafe practice of relabeling medications.

Fortunately no one was harmed in this situation but please can an investigation be done to stop this unsafe practice.

Trying to get a refill on blood pressure medication has done serious damage to my blood pressure. On about October 21, with about enought pills to last 3 weeks, I phoned in a refill request. Walgreens called to report the doctor wouldn't refill until I went in for an appointment, which I promptly did, on October 23. I thought the doctor would fax the prescription refill form from Walgreens. I went to the web site and ordered the refill, but never received an acknowledgement.

November 12, still no sign of progress. I called the doctor's office and discovered they hadn't faxed the prescription. They promised to fax it then. Exchanged emails with the Customer Care Center. On Nov 17, I got an email reporting they had contacted doctor on Oct 31, but this was the first I heard of it. There seemed to be no attempt to either locate the faxed prescription or call the doctor, but I see from other complaints that I'm not the only one with this problem.

The physical damage is going without medication I need to control my blood pressure

I had complained the prior two weeks before the write ups of unfairness in the workplace as my boss had hired his wife's best friend and was being overly friendly with her and another co-woker. The scheduling was completely unfair with people he perfered getting the better shifts. I was also tranfered to this store and told that it was because I was a female, in which I found to be very disarming. The work enviorment was hostle to say the least and was fired and discharged just due to the fact that I spoke my mind about the disharmony in the workplace. This was seen by everyone that was treated unfairly.

It was also a burn to me to know I was paid much less than my male counterparts. They did less work than I and still recieved less money.

I attempted to contact the district managers's assistance and recieved no help in getting a transfer. This is a nightmare to me. I dreaded going to work everyday as I wondered what was going to be said or done to me... The stress was unbearable. It amazes me that one man could weld so much power in a organization.

This pharmacy mixed my 3 year old son's prescription incorrectly, causing me to overdose my son on an antibiotic, which caused him to become more sick, instead of feeling better. When I had gone to pick up the prescription I asked the tech how many days it was for. Her answer was that I should give him 1 teaspoon, twice a day. I told her I understood the dosage, but wanted clarification on how many days - 7? 10? She told me 10. I then picked up the bottle, shook it a little, and then questioned that the small amount in the bottle would even last 10 days. Her reply was very unprofessional and demeaning, as she answered me by saying, 'Yeah!' like I was stupid and insulted her for daring ask. Had she been paying attention to what she was doing rather than carrying on a side conversation with someone else behind the pharmacy counter, she may not have mixed his prescription too stongly.

Immediate consequences were that my son endured severe stomach pain, a burning feeling when urinating, violent vomiting, and diahrrea. His dad and I both missed work to be home with him while he was going through this unbelievable, inexcusable mess. As it's only been a few days, I am still not certain if we are over the hump yet or not. Not to mention the agonizing worry and guilt that goes into knowing you overdosed your baby because someone was so wreckless behind the pharmacy counter and didn't have the time to double check their work, even when questioned on it. I will have to assume every prescription I get filled going forward is wrong, I guess, to make sure it isn't, and so this doesn't happen again. Who oversees pharmacies? And what happens when they make these kinds of potentially life threatening errors?

I am writing to complain about the Manager racially profiling. Simple because I was dressed in plain jeans & a T-shirt and I was not dressed up as the rest of the customers were. I was simple running in to pick up something real quick, and the Manager followed me around the store. Upon arriving in the store (mind you no one else entered after me) I heard SECURITY, SCAN ALL AREAS, PLEASE. SECURITY! SCAN ALL AREAS! announced over the intercom. The Manager followed me around the store, then as I stopped to pick up my my item off the shelf, he briskly walked to me (as if I had something concealed) and asked me if I needed help with anything. He then followed me to the counter and (very weirdly) watched me pay. He just kept eye-balling me like I was going to steal something.

I will no longer shop at this store. I am appalled at the actions of the Manager towards an ordinary simple looking person. I am a respectable, hard working citizen.

On the evening of September 28, 2008 we picked up my pain medications at Walgreens Pharmacy. Since it was later in the evening we didn't open the bags up until the next morning at which time my wife realized we had gotten home with only half of my main pain medication, hydrocodone which is prescribed for a failed back surgery. She immediately contacted the pharmacy and was told that they would have to check there counts and would call us back. Several days later and no phone call my wife called the Walgreen Pharmacy to see if they had found the other half of my medication and was told they had not and that there counts were correct.

They were in the process of going through all prescription bags to make sure it had not been placed in someone else's bag and the pharmacy manager was sure she had filled the full 120 tablets because she remembered doing it. To make a long story short and numerous phone calls to even the corporate office finally on October 13, 2008 the pharmacy called and said they had the other 60 Hydrocodone for us to pick up. On Sunday October 19, 2008 I fell, my wife assisted me up and got me sat on the couch. I asked if she would get my pain medication and when she opened up the bottle of Hydrocodone and the bottle that was labeled Ibuprofen she noticed the pills looked identical.

After double checking the 2nd bottle of Ibuprofen we had received she realized what Walgreens had done. The other 60 tablets of Hydrocodone that was missing had actually been mislabeled as Ibuprofen. Instead of me taking 750 mg of Hydrocodone 4 times per day and Ibuprofen 800 mg 3 times per day I had been taking 1500 mg of Hydrocodone 3 times per day and the fourth dose of 750 mg 3 times the dosage that I should have had. We have contacted our physician to let them know of the mislabed prescription and my concern over my blood work. Walgreens Pharmacy is scary, we have received other peoples medications and luckily my wife saw it. We have switched all of our prescriptions to another pharmacy because we are too scared that this could happen a second time. If my wife hadn't noticed this I'm afraid of what the outcome could have been.

I went to drop off a prescription at the drive through and was completely ignored like I wasn`t even there. The girl came to the computer at the window and did not say one word and turned around and walked off and I understand that she was trying to help someone I guess but when I seen her 2 minutes later after I had sat there for 5 minutes she was going on break and feeding her face as she went by the window again.

So I left to go pick up my friend from work and went back to drop it off again and after 5 minutes I was totally ignored again this time by the manager. The people that work there are rude and inconsiderate and I never did get the prescription dropped off. I get 5 or 6 sometimes 8 or 9 prescriptions filled there a month and I am disabled and can`t do alot of walking and one I got informed I was going to have move my car and go inside because the prescription wasn`t ready and I had called it in 4 hours earllier and another car came up behind me and I have sat behind someone for as long as 25 minutes because they are sitting there waiting for a script.

The aggravation of it all. Tired of being strssed out over these people and I still don`t have the medication I need.

During the course of getting prescriptions filled,this pharmacist (who I have dealt with numerous times and hes always been nice)asked me what my presciption biofreeze was for and asked me if I had worts! He commented that he didn't think one of my prescriptions should be covered by workers comp since its to help me quit smoking before surgery and told me that the tax payers were footing the bill for these kinds of things

I felt like he was violating my privacy.I am puerto rican And I wondered if he was being prejudice against me.It embarrassed me to be talked to this way by someone I should be able to trust .

I picked up a several perscriptions last evening (Fri. Sept. 25th @ 8:30 p.m.) After getting into car my wife discovered that she was missing 3 tablets of hydrocodone 7.5 mg. from her bottle. The perscription was for 14 tablets and when opened there were only 11 tablets in bottle.

When i went back in to explain the situation the pharmacy manager (Terry) nerviously explained that the machine counts the medication and that there is no way that could have happened. He also explained that is is our responsibility to check amounts in the bottles then we purchased them.

I find this unusual as i have never done this before. I do know that the medicine missing is a controlled substance (pain killer) and that in the wrong hands can be fatal. Not to mention that this error, intentional or not, directly effects my wifes recovery.

Placing my wifes health in jeprody. We were forced to pay for medication that we did not recieve. We will pursue this complain until it is addressed!

I went in to enroll my Mother in the $4. generic plan at Walgreens. My Mom's generics still cost over $20 a month EACH. She's on 5 generics they offer on their $4 generic plan. I was told since she (and I both) are on on Medicare, we don't qualify! Now if we had any other insurance we'd automatically qualify. This means someone making $200,0000 a year can get their generics for $4 a month, while my Mother makes less than $11,000 a year has to pay full price!

This just isn't fair at all! Holding the $4 a month generics from the people who need them the most, the elderly, and disabled. I checked with Walmart's plan, and same thing. You don't qualify for the $4 generics if your on medicare or medicade. Something really needs to be done about this. Why is it Medicare and Medicaide people automatically don't qualify?

My Mother for one, will be paying $23 a month, for 1 of the same medications, they sell others that have insurance, for $4. And she is on 5 medications they offer for $4 a month.

I filled a prescription, a refill for a medication I have taken in the past. This was for generic Paxil CR 12.5 mg. This refill was #2 out of 3 the doctor prescribed. When I opened the bottle at home I noticed the pills were a different color than the small white round pills I was accustomed to. I called the pharmacy and spoke to a woman on the phone who said she filled the prescription and remembered doing so. I told her how they appeared different and she asked me to tell her what the Walgreen label said the pill should look like. I said small round white tablet. I informed her that the pills in the bottle were blue. She told me that it could be due to it being made by a different manufacturer.

I offered to come back to the pharmacy for her to look at the pills and she assured me that was not necessary and that when different manufacturers make the pills they can appear different, she said mine were ok and I was all set. Believing her I took the medication as directed by my doctor for 30 days until I refilled my last prescription. This time I got home and saw that the pills were white again.

So I decided to compare the bottles. The first thing I saw was that it was made by the same manufacturer, Mylan. The Walgreens label said both bottles had 12.5 mg pills, but then I saw the difference. The previous bottle with the blue pills were for 37.5 mg so I was taking 3x what I should have been. I was extremely tired, physically exhausted and moody, irritable and felt like something was wrong. Now that I know I was taking the wrong dose, I know why I was tired, moody, forgetful, unable to concentrate and irritable. Now that I am back on the right dose, I have the same side effects I was experiencing on the higher dose but to a higher degree which will take some time to get through as my body becomes accustomed to the reduced dose I should have been taking all along.

I know mistakes happen, and luckily I'm not one of those who died or suffered serious medical trauma as a result of the pharmacy's mistake. However, I don't believe things like this should go unreported and that the pharmacy should be disciplined and a mark placed on them to have better controls in place to be sure things like this don't happen or someone suffers worse things at the hand of a pharmacist who for whatever reasons they may have to explain why things like this happen, good bad or indifferent, has brought harm to someone they are servicing.

I am the mother of a handicapped child with a rare genetic syndrome. On August 26, 2008 was driving through the Walgreens pharmacy to fill the 2 prescriptions that my son had to have that evening. I pulled up to the window, since at the end of the day my son could not physically or emotionally handle walking into the store. The clerk informed me that it would take 2 and 1/2 hours to fill my 2 simple prescriptions. I explained to the clerk that we lived too far out to leave and come back and that my handicapped son was not able to wait for 2 and 1/2 hours either in the store or otherwise for this medication. The clerk eventually got the pharmacist who was very rude to me and informed me that he would not fill my son's prescription ahead of anyone else and that it would be over 2 hours before he could fill our prescription. I tried to explain our situation and he would not reconsider.

I have 3 other children and I assure you that I know the difference between not wanting to wait because you have a sick child and not being able to wait because you have a handicapped child who is not capable of waiting. Most airports, security checkpoints, grocery stores, restaurants, doctor's offices, even theme parks understand this and make exceptions for children who have handicaps and are not physically or emotionally able to wait. Walgreens seems to be the exception.

I took my prescriptions back, went to another pharmacy less than 1 mile away and they understood completely and filled the prescriptions within 10 minutes. I have extended family and families of handicapped children who have, for years, gotten all of their prescriptions filled at Walgreens who are now reconsidering this.

On Aug. 12,2008 my husband went to the store to have our once in a life time vacation photos developed. He spoke to a young man and said there are 375 photos will there be a problem processing them, his replied was no we have developed large amounts before. I have used this store previously ,so I felt comfortably leaving my photos there.

On Aug. 13 I went to pickup my photos and that is when the lies and deceit started. First, we lost them, then we have 75 in the machine but we can't process them, come back tommorrow. Well I did and everyday after. Ms K told me she would contact the main office regarding the problem and it would be resolved and I even gave her my cell number to contact me.

Well that seem to be the same story I heard everyday, until I spoke to the store manager on Aug.21 and I was very upset and in the middle of our cconversation she tells me she has me on speaker phone. Again very unprofessional this should of been stated in the beginning of the phone call, Now she tells me that after 2 days the photos are no longer in the main system and they are having problems with the seventy-five in the system.

I have two questions why didn't Ms K notify the main system sooner and why didn't she call me back. The professionalism of the managers of this store is unacceptable. I'm writing today because I was again guarantee I phone call but I had to call them and was told the same old story.

Following a workplace injury and a failed back surgery in 2006 I have been a patient of St Luke's Pain Management Clinic in Kansas City, Missouri for over 2 years. About 10-12 days after Walgreen's had filled one of my schedule II narcotics in May 2008 I realized that I had been shorted. The prescription was for 60 tabs and I only received 30. I contacted both the pharmacy and pain clinic. The pain clinic also contacted the Walgreen's store and they, without hesitation, said it was not their problem and that they had filled the script as prescribed.

Following this mistake my doctor wrote for me a new prescription for the 30 pills I had been shorted after I took a [urine] test. Walgreen's told the clinic they would not fill the additional script so I went to CVS and had it filled. After I met the pharmacist at the Sedalia Walgreens I decided not to pursue the matter for 2 reasons. One, the pharmacist was in my belief about 75 years or older and seemed quite slow (I felt sorry for him). Second there was no way I could prove that I was shorted, as Walgreens took an abrupt stand and without investigation told me it was not their issue. It is very difficult to switch pharmacies when you are dealing with a huge workers compensation insurance company so I continued my relationship with Walgreen's.

Now, in August following my monthly visit to the pain clinic, I dropped my prescriptions at the Walgreen's at Broadway, Kansas City, MO. This is the original Walgreen's I did all my business with in Kansas City until I moved to Sedalia, MO in April this year. When I got home I discovered in my drug information paperwork the very prescription for 56 Oxycontin that my doctor had just wrote for the pharmacy. So now I had the 56 Oxycontin and the prescription for them. I was shocked at such a mistake. I could have gone anywhere except Walgreen's and had it filled again. So in essence, I had available to me 112 Oxycontin instead of 56.

Immediately I contacted Walgreen's Corporate and my doctor to advise them of this error. I told Walgreen's that I would return the script if and when they were to reimburse me for the out of pocket expenses of $165 for 30 Oxycontin and $130 to rent a car to go back to the doctor in KC to correct their first mistake. So I now have 2 mistakes of giving the wrong amounts of a Schedule II narcotic to the same patient in less than 4 months. The pain clinic was shocked and Walgreen's did not seem too concerned. I was promised a call back from the KC district manager over the pharmacies that never came so a couple days later I called them. I was told that they would not be willing to reimburse me for my out of pocket expense but that since I was a long time good customer they would give me a $25 gift certificate.

Its my opinion that Walgreen's protocol for the dispensing of narcotics is broken. What are the chances of two errors happening at two different Walgreens to the same patient in less than 4 months. I want justice.

I have out of pocket expenses of $165 for the replacement meds, $129 for car rental and probably $40 in gas. The other issue is that I am sure that I was perceived as a prescription drug abuser to those involved in the original shortage in May. The contact I made at corporate Walgreen's was that of Melanie. She was the one that did not call me back and I only was able to talk to her assitant named Barb.

wrong prescription of prozac 160 instead of normal dose os 40 ``1

loss of job car accidents driving on the wrong side of the road shaking and aniexty and be still consatntly moving family tormoul, unable to memorize some thing refle are very slow.

I had noticed for the past two months that one of my 30 prescriptions was finishing before the other and that either I was loosing some pills or was being shorted by the pharmacy. It's always the same prescription that is short. Today I picked up my prescription and counted the pills before I left. Sure enough, I was shorted 4 pills and was given a broken half pill. I have filed complaints both with Walgreens and the Texas Pharmacy Agency but have not heard anything back.

I believe this should be considered a crime as I know the pharmacy is billing my insurance for the full amount. What is happening to these pills? Are the being sold on the black market perhaps? What recourse is there to make this unable to happen?

I have a severe case of osteoporosis and my dr. prescribed Actonel for me. I take it twice a month. When I run out and call the pharmacy for a refill I expect it to be there when I go in for it. Twice now I have needed the Actonel and the pharmacy has been out. All I want to know is why?

I NEED this medication and I have to wait until the shipment comes in tomorrow. For a company as large as Walgreen's this is totally unacceptable to me. All I can say is, it's a good thing I'm not dying, just my bones breaking down!

I submitted a request for a refill of my medication through Their automated voice message system on Friday 07/25/08, one of them was Anti rejection medication which my doctor had increased the dosage, I've spoke with a guy there (didn't get his name unfortunately) to make sure to fax/confirm with my doctor. I went back there on Tuesday 07/29/08 though I gave them enough time, they had made no contact with my doctor and also refused to refill my med claiming my Med-cal was expired.

I had my social worker call the pharmacy directly and speak with Christine but both her and another female staff there (a women who refused the refill in the first place) argued that my Medi-Cal is expired. It took a Medi-Cal representative and my social workers conference call to the pharmacy to get their pharmacy staff to interpret their system message correctly.

It turns out their staff repeated entered expired TAR from two years ago as well as not entering the Medi-Cal number (even though I specifically asked them to) but entering my social security number. So finally after two trips to the pharmacy and three people calling on my behalf, I got some resolution. But it shouldnt be this way.

The med I needed directed impacts the survival of my transplanted organ. their pharmacy deals with important health matters both small and big, mine was latter. All the staff I came in contact with that day didnt know what they were talking about. They didnt know how the info should be entered, what the error message meant and how to assist patients.

Twice I have been to this Walmart store to buy a 24pack of water. The lable name is: Spring Water 16.9oz each You need a coupon for this product. Both times I brought may coupon from the flyer in the Sunday paper, I was told that they don't handle this brand and never did. They also said that they don't replace it with any other name brand water. This add was just in this Sun. paper..... $2.99 Super Buy Limit 2. Sale Sun. 7/27/08-thru Sat/ 8/2/08

I am not the only one that I have hear complain about this product not being at the store when we all made a special trip to get the good deals in this store. I spend alot of money at Walgreens and usually get very good deals, but this really made me mad about the water. I told the man at the store I thought this was false advertisment... Thank you for listening!

In picking up Rxs for a disabled person, they are overcharging. I was told to remind them to recheck insurance info, but they don't. They refuse to honor the 3.10 low income subsidy limit. I have had to call the district manager a number of times. Manager has accused me of lying and has been very rude, refusing to listen when I try to explain the insurance coverage.

I have spent an enormous amount of time on this. They have no desire to provide the medications and get the billing right. It does not amount to a lot of money, but I feel they should not be allowed to be so rude and get away with overcharging disabled people.

There are two ATM machines at this Walgreen store. The machine on the left (I don't have the number) has said it CANNOT READ YOUR CARD for over four weeks. TODAY, could not insert card into blinking light slot. The second machine, No. IL1375, is tempermental. For several weeks, sometimes it works-some times not. TODAY, after two tries, it accepted my Chase ATM card, but would NOT give me either $80 or $100, BUT it would give me $200!!!

As a long, long time First Chgo-Chase checking AC user, having both of these machines in need of mechanical repairs is extremely inconvenient.

I was prescribed 100 mg. of Zoloft for depression. On the day I was to take my last pill for the month I looked at the bottle to see if I had a refill or needed to get my doctor to authorize my next set of refills. I discovered that the bottle had a sticker on the back of it that described the pill as yellow with the number 100. I called the pharmacy to inquire about the pill being blue and explain the dscrepancy. The technician was puzzled and asked me to describe my last pill. I described the pill to her as an oval shaped blue pill with phizer on one side and 100 mg on the other, then also what looked similar to the letter V. She said, can you bring it to me please?

I can't believe this and have no idea how that could have happened. She went on to say that she was sorry and that Walgreen's would refund my money for that prescription and provide my next one for free. I then began to worry that I had taken something really bad. I asked her to please tell me what I was taking and to my amazement she said Viagra. She giggled and again apologized. She said that the two medicines are located in two different sections of the pharmacy but were similar in bottle color and style and could have easily been confused. I never took the bottle with the one pill back to the pharmacy. I just kept it.

This happened in April of 2006. I contacted Phizer and was told that there wouldn't be any long term effects from taking the 100 mg of Viagra once a day for 29 days. I also called my doctor, met with another pharmacist and sent a notice to the pharmacy corporate office. I never received a phone call, letter or anything. For the entire time and shortly after taking the Viagra, I went to the doctor at least three different times due to extreme dizziness, nausea, vomiting, headaches, and extreme low blood pressure. My depression became severe and needless to say, Viagra didn't have any positive effects on enhancement. I am witness to the fact that it doesn't work on women. It has the total opposite effect along with many other awful things. I am so thankful that there were no long term problems. At least not that I am aware of.

My complaint is the fact that I have recently learned that Pharmacists are not required to report their errors. I wonder what happened to the poor soul who should have received his Viagra but probably got the Zoloft. What would have happened to an elderly woman had she been the one to receive the Viagra that probably would have killed her by bottoming out her blood pressure? I think that a huge error like this one is worth reporting....to anyone who may be interested; since Walgreens isn't. Thanks.

Fo about 3 months now the place that they have asigned for garbage, is just with some many white garbage bags, that I am afraid that rodents can start coming to get food..... Other Walgreens like the one in Broadway have a huge bin for it, but the one in Howard is a small one and not enough to contained all the garbage.....HELP please

I use Walgreens mail service for my prescriptions. They are continually canceling my auto refills for no reason. They are not expired. Now I have to do without my diabetic medication and hormone replacement drugs for several days until they send them. It is pointless to have an auto refill service when I have to remember to continually check the website to see if they have actually sent my regular monthly meds or arbitrarily canceled the auto refill. When I use the complaint form on the website it will not take my first or last name. When I submit the form it comes up saying that I need to put in my first and last names. They are there but it will not accept them.

If I try to get them at the pharmacy there will be a problem because I have ordered them online even though they will not arrive before I'm out of the pills. So I will have to go without.

I am 6 months pregnant and my Dr. prescribed a compound injection of hydroxyprogesterone for relieving preterm labor pains/contraction and Walgreens Phrmcy gave me progesterone/oil compound/50mg. Which clearly states not to take while Pregnant. I had not read the incert because that night I was tired and just paid for the medicine and did not read the information leaflet.

I took two injections and ran out of injections when I went to another walgreens the attendant notice something wrong with the applications and researched it and found that the prescription was handle and made wrong. Now I wait and wonder what damage I may have and what my baby is going though inside of me. My doctor is to examine this futher but this was just called to my attention today and I started taking this product in the Beginning of June and just Yesterday 7/2/08. I am very scared for me and My BABY and I am hoping no bad outcome comes of it.

I purchaed minutes and the phone worked for one phone call in October of '06. I could not make any phone calls after that. I put the phone in a drawer and forgot about it. On June 22, 2008 I decided to give it another try. I bought more minutes at Walgreen's and re-activated the phone. I was assured that the phone would be working in a few hours. Needless to say it did not.

I tried to get it reactivated this morning to no avail. I am ready to toss this phone out a window. I spent more money on one call than it was worth. What can be done about this? Please send a solution or call (in American) so I can understand.

Loss of money

i baught two packs of marlboro reds in a box and they were the worst stail cigarettes iv ever had. they would not refund cause they were opened. I am a very loyal custmer and never had problems befor. I was very upset wasting my hard earned money on nasty smokes. I hope there is something you can do to fix my issues.

it made me waste $7.80 on nasty cigarettes. that no one wanted.

When I entered the store in my wheel chair, I only needed a few things. I did not see the handeled baskets, so i started picking up a few things. not one person that worked in that store asked if i needed help. that was enough to make me leave all my things and walk.Instead i asked to speak to the store manager, which was that ms. ruggiero, she said "sorry it will never happen again. Now i may be an ampute but i am not hard of hearing.

While she was walking away, she made a coment to anotherperson in a long sleeve blue shirt, " she should have brought someone with her.anAnd where the hell does she get off making a comment about me not having any teeth.I am a very strong 65 year old women and i will not let this go.I will be contacting a lawyer about this horrible discrimination that i had to go through.A phone call from your company would be nice, but not from her. I am very very angry and very hurt.

They are charging $1.69 for a quart of milk.

As a prescrbing physician I request that Walgreens list the country of origin of each prescribed drug issued. Too many faulty drugs are now on the market

In January 2008 when I first began using Walgreens prescriptions by mail, I requested automatic refills, an option they offered.For awhile, I thought the plan was working. Then without warning, my medication didn't arrive.

I called the pharmacy 4/4/08 and told them I was completely out of Wellbutrin XL 150mg. They seemed to be unaware that I was on automatic refill. A rep agreed to send a refill. I asked if it could be sent by expedited delivery since I was totally out of the tablets. The female rep said yes, but 3 days later the Walgreen website showed no evidence that it had even been shipped.

I called again. Another rep also seemed unaware that I'd requested automatic refill, but offered to refill the Rx which I would receive in about 2 weeks. I explained that I was totally out of this medication which I have taken daily for years, and that it should not be abruptly stopped. I told them I was feeling the effects of being without the medication (Wellbutrin is a powerful antidepressant) and asked if expedited delivery was available. John, the phone rep this time, told me it would cost an extra five dollars. I was glad to pay extra. I just wanted my medication.

Three days later I still had received no delivery. I called a third time, trying to control my desparate emotional state. The rep. this time was able to locate my order and said it should arrive no later than 2 weeks from now. For a third time I asked for more rapid delivery, 2nd day air or similar. He informed me it was too late to change the shipping.I asked to speak to a pharmacist but was told they could do nothing about shipping. That's probably true, and anyway I think I might have sounded nearly incoherent by this time.

They might not have been able to understand my attempt to communicate. I complained by email to a customer service representative named Latasha L., who sent a form email apologizing for the inconvenience and asking my prescription number. Finally, about 14 days after my first call to Walgreens, I received my medication. That was followed by a call from them informing me what the cost would be for refills on my other prescriptions. Immediately, I went to Wal-Mart and asked them to transfer my prescriptions from Walgreens. I have worked as an R.N. for nearly 30 yrs. both in the military and in civilian life. Never have I seen such indifference to a patient's need for medications prescribed by their physician.

There was no permanent damage after a short period of mental distress. Things were fine when was able to take my medication again. When they called about my other prescriptions, however, I let them send refills at the cost of $800 dollars. If they had waited a week, the medications would have been covered by my insurance. But I paid the cost to avoid further difficult experiences with them. That financial loss was my own fault. But I was more worried than ever before about being caught without needed medication.

In Feb.08,I called to see if I could g et my MHMR perscriptions filled there since I just moved from Paris,Tx.I had no insurance and had 1 more refill left on the bottles I brought with me.I explained this to the girl who took my call and she said to hang on so she could go ask the pharm.When she came back to the phone she told me they weren't taking anymore new perscriptions.Is this right?

I had to go to Wal-Mart and I hate going to their pharm.You have to wait in line for so long I just go home sometimes.

I visited Walgreens store located in Tarrytown, New York on 4/28/08 at 1:30pm. I had just filled up my car with gas to go to the store to purchase items out of the weekly ad flyer. When I arrived at the store, I filled up my cart with items that I needed, but I was there specifically to purchase (3) items as listed in the weekly sales circular: The Conair steamer for $29.99, the Fade-Away skin cream for my daughter at $3.99 and the Visine anti-itch eyes drops for $3.49. I could not find ANY of these products and asked two separate sales clerks, one Hispanic female (who could hardly speak or understand English)and one male white, neither could help me nor knew where the products where and told me to come back at another time to check. What?! I then asked to speak to a manager, they stated that he wasn't around.

I left VERY frustrated and hence here is my complaint. I wasted my gas money and time visiting the store today when I just paid $3.78 a gallon for gas to visit the store and left frustrated and empty handed. In this day and age when gas prices are so HIGH they should have the products on hand in the store. I left the rest of the other items in my cart and left the store. In this present time when consumers have to pay ALOT in gas, the last thing we want is to waste our trip to a store that doesn't carry it's products as listed. What a waste of my time and money, no wonder America is going down the drain financially! The Walgreens company is misleading the public by distributing weekly sales circular flyers to draw customers in but DO NOT CARRY THE PRODUCTS! Jeff

4-23-08 2:00 pm. I Stopped at a walgrens on the Newport Highway they did not have enough medicine in stock to fill my RX. They called the N Division store and sent us up there to fill the RX. There were about 3 cars in the parking lot so We stopped at the drive thru and was told by the person working the window it was going to be 30 min. I had arranged a ride with a friend and our time was short and we only had about 15 min to spare. We asked if she could possibly be do it any sooner and she became very angry and said there are 20 other people ahead of you. You will just have to come back. She was a real jerk about it.

I have 2 herniated disc's in my back and in a lot of pain I had not choice but to wait. However my ride had to drop me off and leave. I had to wait another 2 1/2 hours for a ride just because this very rude person could care less about her customers. THis will be the last time I every shop or fill a prescription at Walgrens and will tell everyone I know. The employees are not customer oriented and very rude.

I was in severe pain and had to get my RX immediately. My ride could not wait and I could not walk the 8 miles home due to my back pain. I had to wait 2 1/2 hours for another ride.

Walgreen had a free refil of cartridges for printers on 4/9/08. I took in my color cartridge because I knew it was getting low. It was working fine but getting low. I picked it up on that night. The next night we printed with it and the blue color came out pink. I went to Walgreens two days later and talked to the photo center and was told to bring it in and they would fix it.

I took it in on Sunday (the next day) and when I picked it up I was told that it failed the print test but they would have the person that normally works in the photo shop look at it on Monday (today). I went there after work today and was told that it passed the print test but one of the pins leaks and they would not reccommed me using it in my printer and I should buy a new one for $36.00. The lady that normaly worked the photo department told me that the machine could have broke the pin when filling it but the manager who does not work in that department says the machine did break it and all she could do was offer me a rain check for a free refill of another cartridge when I needed it on a new cartridge that I bought.

I left the cartridge at the store because it was leaking. I can not even use my printer because it takes both black and color cartridges before it will print and I will be out $36.00 for a cartridge that was supposed to be a free refill.

Presented my Flexible benefits card and the pharmacist refused to accept it. He said it was rejected. I presented my wife's card (same account) and he asked another person behind the counter. She said there is no money in my flex-spending account. I explained that there is more than $1000.00 in the account. I was asked to pay by some other means. I gave my personal debit card to for the prescription.

I then checked my balance in the flex account and found there is much more than $12000.00 in the account. I sent n email to the flex account firm. Today I received an email stating that no transaction was rejected by the flex company on 4/5/2008. The email further stated that Walgreen's system rejected my means of payment.

I have been using Walgreen's exclusively for my prescriptions and my wife's prescriptions and have purchased other goods regularly. Recently I have received extremely poor service from Walgreen's. I have been given erroneous infromation. I have had the prescription label for a different medication affixed to my presciption medicine. Of course the dosage instructions were not correct since they were actually for some other person with whom I am not acquainted. I received a call from Walgreens telling me my prescription was ready. When I arrived to claim it I was told It was not ready and I would have to wait until someone could fill it. I could go on but that's enough. Will my card no longer be accepted at Walgreen's? Should I expect this nonchalant attitude and lack of concern to continue?

On January 3, 2008 my husband picked up my pain medicine, generic vicodin es. I opened up the bag and saw that I was not given the correct amount, 180 pills. I called the pharmacy and my daughter took the pill bottle I was given to the pharmacist. After it was checked I was given the remainder of the pills in another bottle. I took the pills and then I began having diarrhea and vomiting for about 2 weeks off and on. During this time my pain was out of control. On January 13, I called my doctors service and after I spoke with the doctor on call and told him about the vomiting and diarrhea and he prescribed medicine for the vomiting. After taking the second dose of the medicine for the vomiting I developed the shakes and it felt like my skin was crawling and jumpy. My husband took me to the hospital emergency room and I was given benadryl and was told I must have some kind to stomach flu since they could not find any other reason and that I had a reaction to the rx for the vomiting. At the hospital they gave me something due to low potassium, due to the vomiting and diarrhea, and if it continued to see my Dr.

I continued being sick and I got very nervous and worried and I checked the medicine and discovered that the rx I was given was not the pain medicine, it was labeled correctly but the pills did not match the one on the label. I went on the internet and found that I had been taking metformin 1000 mgs. I immediately called my Dr and he told me to stop taking the pills and to contact the pharmacy. I called the pharmacy and they issued the correct rx. He told me that someone for the pharmacy would call me to find out how I was and to discuss the mistake. The pharmacist said that what happened was he had a new assistant and when they gave me the second bottle he did not check the medicine in the bottle and told me it was his error.

Two days later the insurance co for the pharmacy called me and said they would give me $350. I told him that it was not fair considering what I went through and then he offered me $1000 and I still did not think it a fair offer. He asked what did want, tone of voice at this time was now very aggressive. I told him I did not know, I had never had this happen to me, He wanted an amount so off the top of my head I said alright then, $6000. He said he would get back to me. He request the hospital records. I went to the hospital and faxed them to him.

About a week later I received a letter saying that they investigated and found that they were not at fault and basically that was that. I called them and they said that since I was prescribed metformin, 500 mg months before I must of put this medicine in the pain medicine bottle. I told then that this was ridiculous I could not take this medicine because it made me sick and it is not medicine that was dispensed in the hydrocodone bottle. He said that I had asked for $6000 for the error and I said I said that amount because I did not know what to ask for so I said if it is too much money I would lower it to $3000. He said he would discuss it with his supervisor and call me back. He has not called me back an does not return my calls.

For 2 weeks I had to deal with my back pain, embarrassing, uncontrolled diarrhea, the vomiting, and my blood sugar got as low as #48 at one point. I had to go the hospital in the middle of the night and was scared that something was terribly wrong with me. And the aggravation in dealing with people who were basically calling me a liar. I need some kind of assistance in dealing with this situation.

I was overcharged for a gallon of milk. On 4-01-2008 their ad featured the milk for $2.69. The sale tag on the shelf of milk read $2.69 also. I was charged $2.99 even though the cashier asked the manager to check on it. He didn't check. I went back to photo for a refund and asked for a bounty in accordance to our state's laws. The manager waited on me there. He gave me $.30!

I was denied the bounty and the manager said it didn't apply to sale items. I know better than that from being overcharged at stores in the past. Not only did the manager refuse to check on the sale price for me, he also denied me a $5.00 bounty for my inconvenience. He didn't even apologize. I have been overpriced before for sale items at this store recently. It's getting tiring.

We filled a prescription at walgreens for our 10 month old son. Walgreens gave us a prescription bottle that directed us to give him this medication as needed. Well i contacted a pharmacist outside of walgreens and they told me that this medication is to be given once a day. My son was basicaly sedated for an entire day, and has a nose bleed now. I found out that he could have hd a seziure and died because of their mistake. We are currently looking for a lawyer. I am extremely upset over this!!!!!!

and complain. I asked about swapping out the original medications with generic ones. They contacted my doctor to change all the medications without my knowledge. According to Walgreens they no longer stock brand name medications and will only fill generic. Because I came back and complainded they decided to withhold the medications until I could answer all their questions about my insurance and had to give them a license and insurance card. It was not an issue the first time. My entire family will not be shopping at Walgreens anymore.

You will never received any business from me or my family again.

First they said my prescription would be ready at 6pm, 2 hours after I dropped it off. I went back at 6:30pm, giving them an extra 30 minutes only to find the medications were not ready and I had to wait an additional 45 minutes. Then when I got home I find that one very important medication was missing. I called the pharmacy and was told oh yes it's still here. Walgreens needs to work on its customer service. I am now an ex walgreen customer.

I use prednisone for a medical condition that requires me to take 3 x 2.5mg tablets per day. I get my prescription filled monthly. I started noticing that I often end up with an odd number of pills at the end of the month. I used to use Wal-Mart pharmacy and never had this happen before. So I started counting the pills. I found that every month, I was several pills short. Never over, always short. I discussed this with the pharmacist, because it is a pain to end up with an odd number of pills. After my discussion, for about 3 months, I counted every prescription and they were exactly right on with 90 pills. But now it has started up again. This month's prescription is short two pills. I would consider it an honest mistake if I were over one month, short the next month, etc. However, I am never over, always short, 1-3 pills. I assume that if Walgreens does this for all of their customers that have these kinds of prescriptions, that would add up to quite a bit of money over a year. It's irritating and I feel cheated. I'm wondering why the Walmart pharmacist can count exactly every time, and Walgreens pharmacist have such a problem?

I use Walgreens all the time, I have for years. I went to get my prescription filled. It took 4 hours. Then when I got them and went to leave, I opened my bag and saw my bottle was half empty. (I used to work in the pharmacy) I knew I was short. I went home 2 blocks away and I counted. I was not short 1 or 2 but 32 pills. I have never complained before about small things, but this was a big deal. I was flying back out in the morning. So I went back up there, they were hateful to me, they still had a room full of people still waiting. And the girl says I counted them. I know how things are done in the Pharmacy and you don't miss count 32 pills.

I had a few people who overheard me tell me they too had been given the wrong amounts. I think it is a big problem and some one needs to look into it. I would hate to say it, but it looks like someone is stealing, because you have to weigh the pills and count if they are controlled. Which mine are that since they are a pain pill. But never have I ever gotten the wrong amount. They acted like it was my fault. The part that upset me the most was the pharmacist said, "Do you always run home and count your pills?" I then told him, yes when the bottle is half empty. I was there on 2/12/08 and will never use that walgreens again. I was with a friend who is a nurse, and she was very surprised how they were treating people. So I would hope you would look into this, because something is not right.

My daughter, Sara, a college student in Bourbonnais, IL, refilled her prescription as usual at Walgreens in Bourbonnais the weekend of March 1, 2008. She was supposed to get Alesse (birth control pill), but they gave her Reclipsen instead. She thought Reclipsen was just a generic form of Alesse, so she began taking it. As soon as she began taking Reclipsen, she began to feel very weak and tired, bloated, with flu-like symptoms. She felt awful. After about 5 days of taking it, she began to wonder if the pill was causing these symptoms. So she looked it up online and discovered that Reclipsen contains much more estrogen than Alesse. (Reclipsen has .03mg., Alesse has .30 mcg.) She called the pharmacist and asked him if Reclipsen could be causing her symptoms. He said yes, it could, and that the pharmacist who filled her prescription mistakenly substituted with the wrong one. He replaced it with the correct prescription.

One of Sara's college friends had also gotten her birth control pill refilled that same weekend at that same Walgreens, and the identical thing happened to her: she was supposed to have the lowest dose estrogen pill, and the pharmacist substituted with Reclipsen instead (because they were out of Alesse). This girl complained of the very same symptoms that Sara had. Sara told her what she had discovered -- that the pharmacist had made an error and substituted one with a much higher level of estrogen. That's when her friend told her that the same thing had happened, and she had also been given Reclipsen instead. She returned it to Walgreens, and they replaced it with the correct one. Both my daughter and her friend said their symptoms went away when they stopped using Reclipsen.

Fortunately, Sara discovered the error after 5 days. Who knows what she would have felt like, or what the long-term consequences would have been, if she had unknowingly continued to take such a high dose of estrogen. For 5 days, she was miserable, tired, and it was difficult to accomplish what she needed to in her demanding pre-med college load. We're glad the error was noticed in time, but I'm concerned that it not only happened to my daughter, but to at least one other young woman as well.

I called in to get a refill on my antibiotics that I had left. Austin refused to give me my refill even though it was on the original rx that I had gotten in january 2008. He proceeded to lecture me on different things about antibiotics and told me he wouldn't give them to me and that my doctor would have to call in. Even though I still had 1 refill left. He kept telling me that if I took this in january and it wasn't working, he wouldn't give me the refill. My dentist had given me a z-pack rx with 1 refill just in case the abcess came back before I could get in with him again. And Austin refused to refill my medicine and I'm in pain and he didn't even care.

So I told him I was going to stop using walgreens and start using heb pharmacy. I called heb pharmacy and they had my rx refill that was left over transferred to them. The heb pharmacist said that Austin started lecturing him too. But he got my medicine for me. Austin had no right refusing to give me my medicine. I also take a heart pill, I guess he would have refused to refill my heart medicine too. I'm so mad that I was done this way and I don't understand how he can do this when I had 1 refill left on my rx. I hope that he doesn't do this to someone else. I've had many antibiotics that had refills on them for a back up and I have spent a lot of money on my teeth and for him to keep me in pain is no excuse. I'm just beside myself on this.

I bought a Walgreens phone card and it is very unreliable. (It is an IDT). I called customer service and got people who don't understand English. I'm told I can make my call in 2 hours. I've had 3 days of not being able to make a call.

I had a prescription filled on Tuesday 1/22/08 and was called by Walgreen's on Friday 1/25/08 and was advised that I may have been given the incorrect drug. The rep on the phone would not tell me what drug I may have been given by mistake, only that I should bring the pills back in to trade for the correct medication.

I have a pre-existing heart condition which causes me to react to medicines differently than other patients. For this reason, I have to be very careful what is prescribed to me. I have been feeling disoriented and dizzy since I was given the mystery drug on Tuesday.

Among other items in the flyer, I was wanting the Royal instant, sugar-free puddings 4/$1.00. They needed a hundred of these. There wasn't even a place in that dept for it. I just think they need to stock up for these sales. We don't want rain checks. We had a hardware store and people will go elsewhere if you don't have your products that you advertise. We do like the present managers there!Thank you, AJW

I went in to have my thyroid checked and it was acting up. The doctor had to raise my dose of levothroxin to 175 mcg. I took my prescription to Walgreens to have it filled. When I picked it up, I paid for it with cash because I do not have insurance. I took the medicine for six months and was still having problems with my thyroid. I was tired all the time, I missed work ,and couldn't help take care of my children or my home. My husband was very upset with me. It was a nightmare and the sad thing was I was so tired I couldn't care. I finally went back to the doctor and had my labs checked and they thought maybe there was something else wrong with me. I had to go see a hemotoligistand and have more labs done. Finally they sent me to a endocrinologist. He asked me what medicine I was taking and I told him and needless to say it was wrong. Instead of giving me 175mcg Walgreens gave me 75mcg.

The consequences were: loss of work, weight gain, hair loss, loss of time with my children, loss of money, I could go on and on.

My husband and I went to this Walgreens today, 01/20/08, to pick up 3 prescriptions. We also purchased 2 dog toys. The display where we got the dog toys from was marked $4.00 each but they rung up as $4.99 each. We then spoke to the manager on duty at the time and I took him to where the display was. He then stated that who ever put the display up put them in the wrong boxes. But the boxes clearly stated HARTZ NATURE'S COLLECTION DOG TOYS $4.00 each. I am very dissatisfied with my purchase. The manager on duty then told another employee to put tape or something over the $4.00 price. I believe they should have given me the difference back., but now I think that I should get a full refund for my inconvienince.

After being diagnosed with partial, incomplete seizures over 2 years ago, I was put on a drug called Dilantin. After taking this sleep aid your body requires so much of it to stop any future seizures. Walgreen's Pharmacy has been unable to keep a decent supply. After being unable to Re-fill my prescription due to shortages of Dilantin, they slipped me a generic substitute in February of 07. After taking the generic brand for almost a month my system crashed and I was taken to St. Anthony's Emergency room where I stayed In ICU for 7 days. After being induced into a comatose state they were able to save my life by giving me direct injections of Dilantin to my stomach and stop my seizures after 11 hours. This incident doubled the amount of medication I had to take and racked up $80,000 in medical bills. This all happened 5 months after I purchased an Investment property to rehab and start my new LLC from. By the way, neither King Soopers Pharmacy nor my Doctor have ever had trouble finding Dilantin.

I could soon face foreclosure do to this and a combination of scams like National Consumers Mart, National Grants Conference, just to name a few directed toward the Small Business Owners demise in this nation.

I had a prescription filled at my local Walgreens on November 29, 2007. When I arrived home 30 mins later, I took out my medication and looked at the bottle. I was shocked to see the directions were wrong and the qty was also wrong. I call the pharmacy right away and spoke to the pharmacist. Being a Medical Assistant, I explained the problem and asked the pharmacist to pull the original hard copy of the script. The pharmacist stated, This was the first time she had seen the script and I was correct, my medication was not filled or labeled correctly. All that was offered was, she would re-process my prescription with the correct directions and put the additional medication in the bottle for me to pick up at no charge.

What up-set me so much was, if there is a student pharmacist working under the supervision of the pharmacist, then the pharmacist should look at all prescriptions being filled by the student before being released to the patient. I am assuming that a student filled my prescription, due to the comment the pharmacist made. This was the first time she had seen the script?. Too many errors are being made at the expense of the patients well being.

I'm not looking for anything, just some kindness.

I was told at Walgreens Pharmacy that my prescription was $45. When I questioned the salesperson about why that was (since my co pay was usually $8) she said hold on, walked away from the drive thru window and started to help other customers at the window. When she returned and asked a question, I repeated the name of the drug several times to confirm that I was indeed getting the right Rx. She then went on to explain that Lamictal was a $300.00 drug and my insurance was covering $250.00 of that. I restated again that the drug that was ordered was Labetalol.

I am nine months pregnant and very glad that I was aware enough to not pay for the wrong drug. I believe that customers have a right to decent service without a bad attitude when questioning issues regarding our health and wellness. This is the second issue I have had with poor customer service at Walgreen's pharmacy during this pregnancy. I believe it's time for me to take my business elsewhere.

On or about August, 2006, the Walgreens photo department lost five boxes of 35mm photographic slides (approximate 166 slides). I wanted to have the slides transferred to DVD. These slides represent some twenty-one (21) years of lifetime memories (wedding, birthdays, vacations, etc.).

I have retained an attorney to prepare a law suit against Walgreens Corporation.

My prescription was filled wrong. I had already taken one pill before noticing that the name of the medication was Niaspan, when in fact, it should have been Naproxen, an anti-inflammatory. This is the first time I've ever had a prescription filled incorretly. I called them and they just acted very unconcerned and just said to bring it back and they'll fix.

Had my rx filled for 40 tabs. was told that they could only give me 31 tabs because it was a controled substance. however, when i returned home and counted my rx tabs i only had 29 tab. returned to the store for the other 2 tabs but was told they could not give them to me because it was a controlled substance and they were quite sure that they had given me the correct amount.

On or abount august 15, 2007 i purchased the other 9 tabs or the original 40 tabs of my rx. before i left the counter, i counted my tabs in front of the pharmacy tech and low and behold, i had only 8 tabs. they did give me my other tab only because i counted them before i left the store. i did contact the district headquarter about this and was told they would look into it. i'm very angry about this because the first time it was implied i was lying about the amount i had received on the first visit.

More than half the time I pick up a prescription and the count is off. Usually it is just one pill and maybe they figure I won't bother coming back. Yesterday I pick up two precriptions for my 79 yr old mother; they were morphine and 3 pills were missing. Of course, they always say they are counted twice, etc.

I told them to check their inventory. They told me to come back to talk to the pharmacist on Monday because he is not there over the weekend. I will report this to the Texas Pharmacy Board, DEA and anyone else I can think of. I am an overworked caregiver and am tired of counting pills and Walgreens pulling this on me.

I suffer enough from arthritis and fibromyalgia. I have cared for my widowed and infirm mother for the past ten years who until six months ago, lived three hours away from me in another state.

I mailed in several RX's for my daughter which were received on July 3rd at Walgreens mail service Portland branch. By July 6th, I still had not heard anything so I called to find out the status. The representative I spoke to told me there was a hold up in obtaining an RX. I asked which and was told Aprida Insulin first of all, my daughter is not on that prescription of insulin and two I mailed in prescriptions for Lantus insulin and Humalog Insulin. I informed the rep of this and was put on eternal hold and h finally got back on to tell me you're right...they are correcting the error now.

Several days go by, no prescriptions in my mail and then suddenly my bank calls. They informed me Walgreen's Mail order service charged my visa debit card $295.00 TWICE. I immeadiately get on the phone and am told by the representative at Walgreens that I will have to wait up to 48 hours for a refund to my debit card. I said this was unacceptable, it was their error not mine.

I have one or two pills missing from my prescriptions on occasion. They've admitted in the past that there is sometimes an error in the scale and have reimbursed me for those pills. This time, the pharmacist says,I am mistaken, they NEVER have made a mistake and I am the ONLY one who has ever made such an accusation against them. In talking to the day manager today, July 17, 2007, he also says that I am the ONLY complaint that they have ever recieved. The pharmacists told me that this isn't possible because they have 10 cameras recording 24 hours a day in the pharmacy. I'm wondering how they can afford to hire 30 people a day to review these tapes??

I still had the printed out paper and empty med bottle and discovered that I was given a different perscripton the second month and did not know what it was because on the bottles and the print out paper there was no name brand printed on any of all of these. I took the bottles to the Pharmacy and asked what the cerant priscripton was, was told it was Prosac. Then I asked what Paroxtine 20mg was. They told me it was Paxal. (no wonder I didn't hace a smooth transition as the Dr wanted me to have.) because this was the wrong medicine.

I am prescribed 75 mg of Lyrica, 1 in the morning and 2 at night by my neurosurgeon. I picked up my prescription from the Walgreens in Sierra Vista, AZ on June 08, 2007. They typed the correct label out but put it over a 100 mg bottle.

I became extremely dizzy and my vision was very blurred. At night, when I got up to go to the bathroom, I was so dizzy with blurred vision that I stumbled and twisted my right knee.

I was given someone else's medicine. The store's stapled bag had my name but the bottle inside belonged to someone else. My prescription is a special compounded drug so I had no idea of what it was supposed to look like and I took that person's medicine. I called Walgreen's the next day and asked them to deliver the correct prescription to my house today. They said OK, UPS. It didn't come the next day and I still wait for my medicine.

We will deal with them further today but I can not wait for more days without my medicine. I will call my doctor as well since that is the pharmacy that he told me to use. Their offices are one-hour from my home so very inconvenient time and trip.

Called pharmacy on Sunday between 4:30 and 5:00 P M, May 20, 2007, to check the status of a prescription refill. Was put on hold for 25 minutes. Nobody in pharmacy would pick up the phone to answer my questions. Was unable to get a refill for insulin for over three days, which created a dangerous situation. I plan to take my business elsewhere.

I am 5 months pregnant. My doctor had called in a prescription for iron pills. the pharmacist misunderstood her and gave me painkillers. Whenever i called the manager of the store he said it wasnt their fault and that thats what the doctor called in. He wasnt at all concerned about what he might have done to my unborn baby just because he was worried about filling as many prescriptions as possible.

They put the wrong doses on the label of my medicine. The bottle didn't even have the mg.'s on it. When I called them they told me the right dosage and said sorry.

Got a prescription for 1 Valium filled and was charged 11.99 of which my insurance paid and I paid the $5 co-pay. I called them within 5 minutes of picking up this prescription to ask about this I was told by the employee that they have a 11.99 minimum charge, so I asked how much the pill itself cost and she said it didn't matter because I only had to pay $5 and insurance paid the rest anyway, I told her I knew nothing about a minimum charge and she said all Walgreens have this charge. I asked where it was posted in the pharmacy and was hung up on.

Our pharmacy manager was just fired a few days ago from Walgreens. We have reported pharmacy issues for a very long time. The pharmacy fails to report problems with prescription misfills and refuses to assist customers on any level. We have had many problems with sexual harassment, discrimination,verbal abuse, verbal and non verbal threats, retaliation...all of this in just one store. Several of us in Jefferson City have filed with the Missouri Commission on human rights recently and are in hopes of getting some assistance to address a corporation that clearly has no accountability.

Walgreen's limits the way a complaint is handled and most of the time simply does not investigate and will not return calls to employees making complaints as well as customers making complaints. We have had issues of selling expired baby formula as well as dairy products. Misfilled prescriptions, no dosing instructions ect... The problems are with the corporate office. NO ONE WILL HELP! When Walgreen's won't help, what are people supposed to do?

I think there are more of us out there and are not pushing forward due to fear of job loss and we just grow tired, Walgreens is a large corporation and seems to get away with anything and everything. In my area alone, Jefferson City,MO. if someone were to make a loud noise and ask people to come forward, they would be FLOODED with calls. Individuals think they are alone, but as an employee, I see there are droves of problems and everyone needs to somehow come together to say enough is enough.

My husband takes several medications daily as a result of a Brain Tumor (Pituitary Adenoma). One of his medications he takes is Cortef. This is to help keep the growth of the tumor under control. On February 21, 2007 he started a new bottle of Cortef. I also would like to mention that when he is not feeling so well-colds, flu-like symptoms etc he has been advised to double up on the medication. He was experiencing cold symptoms and congestion so he doubled his dose. The next day he was feeling worse and very tired, listless, and stomach cramping. He contributed this to his cold, flu-like symptoms.

When these symtoms did not get better-but progressed he called the pharmacy-Walgreens in Jenison, Michigan. (8 days later) He was then told by the pharmacist that they made a mistake and gave him the wrong medication, Corgard - a Beta Blocker, high blood pressure medication. They told us that the technician wrote it down when the doctors office phoned it in. They confirmed that he doctors office phoned it in correctly-it was an error they (the Pharmacy made).

Pharmacy filled the wrong medicine. Today I was filling a prescription for allergy and when picking the medicines I noticed an unfamiliar name on the printed information. When I asked what medicine I was being given, they told me it was a cholesterol drug, Simvastatin?. Immediately I told them it was the wrong medicine, as my doctor prescribed Singulair.

Having worked for Walgreens for the last two years, two weeks ago I collapsed at work and had to be taken to the nearest ER. I cracked my head on their floor and was unconscious for 20 or so minutes. While recovering in the hospital the Walgreens lawyers tracked me down in my room and wanted to know if I was going to file a workmans comp claim. I was still kind of out of it and said I didn't know. The person then said it was my fault and I had better not try and file and she was closing the file. After three days in the hospital and being diagnosed with epilepsy I was told by my doctor not to return to work until the meds could stabilize my seizures.

The doctor wrote a note for work which I handed in to my manager. A week later I received a call telling me that my services were no longer needed and not to come back. They then said they hoped my medical problems would clear up and that was that.

Last week, I bought 2 packages of playing cards (2 decks each) with Coca-cola offer - $2.00 off any CocaCola 12-Pack Cans, with the purchase of this Bicycle 2 pack. I asked the cashier if I had to buy at the same time and she said any time. Today, I tried to redeem this offers with 2 12 pack Diet Coke. I was informed that because I didn't buy the Coke at the same time, they could not honor my discounts. I talked with the manager and she said the company couldn't do anything about it. It's not that I couldn't pay full price, but it's the principle of the thing.

My 6 month old daughter was diagnosed with bronchitis and an ear infection and was prescribed the following medications: Amoxicillin, Orapred, and Xopenex on 12/04/06 and said that she needed to be given the medicine immediately. The doctor's office called the insurance and had everything cleared before I left the office. I dropped the precription off at the pharmacy on 12/04/06 and waited 30 minutes. They said that the Amoxicillin was ready but they needed prior authorization on one and to verify the signature on the other.

I called the next morning and they said that they were waiting on the doctor's office to call them back. I called the doctor and they said that everything was fine. The pharmicist said that the doctor's office would not return their calls and then they changed their story, stating that they need to clarify directions. I called the doctor's office again and they contacted the pharmacy. So two days later after battling with them, they called and said the prescription was ready. When I got there, they only had the Orapred ready. We went back to the doctor and he was furious and said that he tells his patients not to go to Walgreens, because they are always having problems with them, not wanting to feel prescriptions unless you pay full price.

My brother originally had his prescriptions filled for over a year in Cuyahoga Falls. When his wife died, at the age of thiry-seven, he moved to Avon Lake to live with me as he is disabled and cannot live alone. The pharmacy in Cuyahoga Falls assured my brother that there would be no problem having his prescriptions filled at another Walgreens. We then attempted to have his prescriptions filled at the Walgreens in Avon Lake. The pharmacist refused to fill the one prescription as she was uncomfortable? because of the number of pills prescribed by the Doctor!

I then took my brother and his prescription down the street to another drug store where the pharmacist said I see no problem. This was a very trying time for my family and I found the attitude of the pharmacist unacceptable especially when they refused to fill the prescription because they did not agree with my brothers Doctor who had prescribed this medicine for over a year.

I needed an antibiotic asap. I was told they were busy and if I waited in the soter it would be ready in 1.5 hrs. If I went home, it would take 2.5 hrs. At the same time, they informed me another Rx was ready for a sleep aid for $112. I just started a new job and didn't have the ins cards, so i requested to pick up the sleep med tonight (7 days later) no problem. Went to pick it up tonight and it was returned to stock,,and,,,they were unalbe to find my Caremark BC/BS info in their database, so it was a completely wasted trip. I took my card to CVS and they pulled it up in less than 60 sec. This is the 3rd major problem I've had...and I see other complaints on here...why are they still in business??

Several years ago due to my name being the same as another customer I received her medicine and vice versa several times. After several trips back to the pharmacy I thought the problem had been resolved. Yesterday my husband received a call stating my prescription was ready to be picked up. I called to the pharmacy and they again was calling me about another customer, I presume the same one that was involved in the first mix up. They had her prescription listed on my file, therefore,I received the call.

If this is happening to myself and another lady then it is probably happening to others. This is a serious problem and something needs to be done to correct the problem or quit they need to quit dispensing medicine.

My mother was given the wrong prescription. She should have received 40 mg Furosemide & .25 mg Digoxin, and she got 2 bottles of 40 mg Furosemide. One bottle was labeled 40 mg Furosemide, and the other was labeled .25 mg Digoxin when in fact it was 40 mg Furosemide. She went back to the pharmacy and they confirmed that they had given her the wrong medication.

My mother (Hazel McDonald) is now in the hospital. She has a extreme Kidney infection, and a urinary track infection. My mother is Diabetic which makes this very serious.

I had my doctor call in a refill on a prescription for Ativan. I picked up the pills and took it while traveling to Nevada. I became violently ill, vomiting for over 6 hours. I attributed it to food poison. I took the medication again and had the same negative side effects from it. At that time I checked the pills and realized that they were wrong. I called the pharmacy, and they told me to come in to exchange the pills. I explained that was the least of my concerns. I wanted to know how it had happened and what I had been given. They were unable to assist me until I could go to the pharmacy.

At the pharmacy the following Monday, I was given the correct prescription and a refund. The pharmacist said she would write up an incident report and have someone from Walgreens contact me. She also called my doctor. I asked the manager on duty to be sure I was contacted. He asked me why, and I told him I thought it was necessary to further discuss the severity of the situation. He still seemed confused. Unfortunately I feel it was put off as a minor mistake. This is quite major to me and I have little faith left in this pharmacy.