This manager, Donna, at the Rite Aid in Hammond, LA is absolutely rude and unfriendly! I don't really know how in the world she managed to get the position of store manager, but whoever hired her should really reconsider! I go in that store every other week and my girlfriend has medicine at the pharmacy. The pharmacy department is great but the manager really needs to take courses on how to deal with the public! I actually caught her one day in an altercation with a customer in which she was yelling at the customer! I couldn't believe it! At first, I thought maybe she was just having a bad day. No one has a bad day everyday! Literally, everyone else that works there is so friendly! It is a shame that the store is ran by such a horrible person!
Consumer Complaints & Reviews
I enjoy my job and the challenges that come with it at Rite Aid. A manufacturer changing their product has nothing whatsoever to do with our company and our clearance stickers clearly state that only marked items are discounted. To assume that an entire shelf is discounted because of one sticker is misguided.
I am in my middle eighties and have been using Old Spice After Shave for more years than I can remember. I finished a bottle the other day and bought another. But it does not smell the same at all, making me wonder if it was spoiled (I have had that happen occasionally with other brands). My wife wrinkled up her nose as her response to a sample. This bottle, which was boxed, was Canadian in origin, something I have never before seen. I cannot use the product. It smells to high heaven. Do I take it back to the drugstore or will you replace it?
When I went into the store, the security guard followed me throughout the whole store for around 25 minutes. When I went in, he only leaning against a railing and only perked up when he saw me enter the store. Then he went back to rest at his railing after I went to the check-out lane. I looked at him. He saw me and laughed at me and threw his arms up in a what's-up gesture. Several people wearing backpacks and with hats on, entered the store and he didn't even look up nor follow them. I'm of a different race than him and most of the people in the store but those suspicious people with backpacks and hats on were of the same race. This happened between 6:30 to 7:00pm on 09/22/11.
Went to buy Revlon Cosmetics and there was a sign that said 50% off. Found items I wanted and went to pay but found out they weren't 50% off. Only certain items that had stickers on them were. The sign did not indicate that a 50% off sticker had to be on product. 50% off signs were placed all over various shelves. Any consumer would think that the shelf that had the 50% off sign could get those items. I called the manager and he just shrugged and said only the items indicated with a sticker are 50% off. I told him that I felt that was false advertising and at the least very misleading. He just shrugged and walked away. I asked him to correct the signs and he kept walking.
