Complain about a product or service

Costco Rx

Costco • General complaints • Pharmacy • Goon squad • Unsafe products • Tires ---- • Good Guy Nominations

Joan of Fairfax VA (9/23/03):
I picked up my two 30-day prescriptions, Atenolol and Lipitor, as usual. Last month, when I got home, I noticed that, while I had the correct number of Atenolol pills, I had only 29 Lipitor tablets. Taking this as a fluke, I let it go. Today I again picked up my prescriptions, and was disgusted to see, upon arriving home, that I now had 25 Lipitor tablets instead of the 30 I had paid for.

Atenolol (the much cheaper drug) was correct, as always. I now must schlep back to Costco tomorrow to call them on this deceit. Has it gotten to the point where pharmacy customers must dump pills out in their cars and count them before leaving Costco? I'm wondering how often this happens with more expensive medications-- a few missing pills here and there can really add up (on the profit ledger.)

Damages resulting: I was cheated out of several expensive pills, and must waste my time returning to Costco to collect the missing pills.

Back to the top |