AmericaRX.com

I placed an order with AmericaRx and I never received it. I contacted them multiple times and they refused to rectify or help in any way.

I have placed an order on March 7th. On March 11th, because I had not received a shipment notification, I requested a cancellation. They refused saying it had been shipped. A shipment notice came 2 days later, and when tracked, it only said a label had been printed. Finally, I received it on March 21st.

Two thumbs down! This place is horrible! Please do not buy anything from them. I ordered something 11/27. On 11/30, I have not even received an email. I called them and they were giving me the runaround. I told them I paid an extra $11 to have faster shipping. They refused to credit my anything. They were so rude. The guy even hung up on me! This place is horrible!

I am also a victim of the unscrupulous business practices of AmericaRx, which is anything but American. I had an order placed for almost a month, before I began to seek restitution. The seller was not active in providing new information about the failed delivery, only that they would escalate the delivery or provide a refund. Two emails resulted in the same "smoke and mirrors" in an attempt to duck a failed business transaction on their part. I requested for immediate cancellation so that I might order from a competent vendor, but was denied due process, with no effort to update the order.

AmericanRx has numerous complaints, on Consumer Affairs, Ripoff Report and other complaint sites. Amazon.com at this time, still harbors them as an acceptable vendor. For sake of integrity, Amazon.com should take action to remove or ban this New York-based Indian run unethical business. However, like many of similar businesses, they will keep the process padded just enough to win support of store front venues.

I am trying to return a suction machine I ordered from americarx.com. I have spoken with at least two different customer service representatives but most frequently with Hari. The suction machine I received did not have either of the features that were described on the website. It was advertised as having an internal battery and a carrying case. I was advised by americarx.com to contact the manufacturer (DeVilbiss), which I did. They informed me that the model advertised and sent to me did not come with an internal battery and the website advertisement was in error. A representative from DeVilbiss contacted americarx.com and told them to change the website ad and refund my money. Hari contacted me and told me I would be receiving a return label from americarx.com.

I have been waiting for over two weeks for the label and was given a tracking number for the label. When I check for any shipping activity, there is none. We needed to find another company to supply the type of suction machine we needed for our handicapped daughter. We had one for her bedside but no back up suction machine. We always keep two suction machines in the home so if one fails, we still have suction capability. We need one with an internal battery in case of electrical power failure.

There is fraudulent activity happening. I have not received my order, and it's been over 2 weeks. Something was shipped, because there is a valid tracking number, but at the same time, it seems that the package is lost, and AmericaRX says there is nothing they can do. The package, apparently, was processed at a postal facility in my city on February 12th, and it is now February 23rd, and I still don't have it. I was in the shipping business for 3 years, and know when a package is lost, the only way to find it is if the sender (AmericaRX) opens an investigation with the shipper (USPS).

So there is nothing they can do, right? I tried calling the 3 toll free numbers provided, and all 3 are out of service. I finally found 3 other numbers, which are also indicated as toll free, but I know they are not. After being on hold for over 5 minutes, I spoke with an agent who was uninformative, refusing to speak with USPS. Ive sent emails, and received not one response. My last resort was to try live chat, where again, I got the runaround. I will be contacting the bank & credit card company, as well as filing suit with the Better Business Bureau! No economic or physical damage, just aggravation from a company who is conducting fraudulent activity.

AmericaRX sucks! I never received my order. I still have not received a refund even though they said I would three different times. I had to contact the Better Business Bureau, my bank and next, the courts. This company is horrible! I am still fighting them for my refund. They do not care about their customers. They do not have a support line, just a sales line. They do not reply promptly to inquiries or issues. They will not save you money. They are rude and mean. They are mostly in India with a shipping depot here in the US. AmericaRX sucks!

I ordered a product, and I never received it in the mail. When I tracked the package, it was indicated that the package was delivered to a woman, but no apartment or address was noted. I was not the woman that it was delivered to, because I don't have this package. When I emailed the customer service department, they wrote and said that a package can be left anywhere, in or near my building, however, if this is the case, then it was delivered to the wrong person. Please contact this bogus company, so that I can get my product or my money back! My credit card was charged for this product (about $20), but I never received a replacement for this product, or a refund.

I placed an order with americarx.com on 12/17/09. I paid for UPS Next Day Air delivery. I have not recieved my order as of today 12/21/09. I tried to use the tracking number that was sent by email to me, to find out it was not a UPS shipping number. I went to the online site to check my account. This told me the item shipped USPS. I looked up the shipping number on USPS only to find out it is not a USPS shipping number.

I called the company and after waiting 20 minutes on hold i finally got a live voice. I was then told this is a FEDEX shipping number and was put on hold. On hold i looked up the FEDEX shipping number only to find out my package wont be here until 12/24/09. After being on hold for another 4 minutes i was finally told what i already found out about the delivery date.

I asked why i paid $13.99 for UPS NEXT DAY AIR when it was shipped fedex for a week later. The woman said she did not know why this happened. I asked for a refund on the extra shipping charge. She said she would speak with the shipping and billing department and told me to have a good day. I have no clue as to what will become of my refund. I will not deal with AMERICARX.COM again. I needed this item for the date i ordered it for. Am i paying for shipping services i did not recieve?

I ordered about $78 dollars worth of toys from this company on 11/13 do to they were having a great sale. The website states that items will be shipped within 2-3 days. I waited a week and saw that my order status still said "ready to ship" I emailed them and asked why they had not been shipped yet, but did not recieve a response. It has now been almost 4 weeks since I ordered and the items still have not been shipped. The 1800 numbers hang up after a few minutes when you call them, and I never receive an email response. I just would like a refund at this point.