Target Stores

I went to look for a belt at the Target store in Staten Island, NY and no plus size belts were on display, just 2XL, which was not plus size. I could not put it around my waist completely. I am a size 22 for pants, 1X for tops and 3X for jackets, also, not much selection at all in the plus size section, which is right next to maternity. The overweight people are forgotten about, while the Twiggy's of the world have everything they want when it comes to clothes in the fashion world.

It seems a very poor business decision to have such flimsy bags when heavy and not so heavy items need to be packed. I have yet to leave the store with my items in only one bag. They are always doubled or even tripled because they tear so easily. If you bought thicker bags, that would not be the case. Fiscally, it seems more prudent. Just thought I would let you know.

I tried to use several coupons that were "Target" coupons and manufacturer coupons, and because the system denied that they were in the purchase, Andrea would not let me use them despite that they were there. She told the cashier not to honor them if the register said they were there, so the cashier who argued about every single coupon would not even allow them. In some cases, they would not even check to see if they would work. It was ridiculous. Then Andrea came back and told me that Target is "cutting back on coupons". Cutting back on coupons that they are reimbursed for by the manufacturers, right! I pointed this out to her and she still would not honor the coupons. Target has refused to give us the courtesy water. Eric told us no because there "were no cups" instead of going at the back and getting some more. My husband was trying to take his medication. I spend a lot of money at Target and this treatment is ridiculous! They do not even honor their own coupons!

The Target store in Oceanside, El Camino has no available carts that are working for the handicapped. This makes it impossible for me to shop at Target. They are not compliant with the Americans with Disabilities Act.

Target misleading coupons - I recently tried to use a coupon that was advertised 50% off on all Disney princess toys; however, on purchasing the item, I was told the coupon was not valid on my Disney princess toy. This is an extremely misleading coupon. I called company and was giving me the runaround. The comment was the system didn't allow it.

My grandmother goes to your Target store with 2 vans from her senior citizen home in Riverdale at your Kingsbridge Bronx, NY location. They make 2 trips a week with 25 or more people. My grandmother and the group she goes to your Target store with have made complaints and now have stopped the trips altogether for 2 weeks now because after multiple complaints to the manager and his people, they have not done anything to remedy the problem. In front of your store, by the Kingsbridge Rd. Entrance/Exit, there seem to be a large group of men that congregate right by the doors of your store screaming, shouting and carrying on in a manner that brings fear and confusion to the elderly and other people.

These men are taxi drivers that don't seem to know how to act professionally. You should not allow these men to create such turmoil towards your customers and block your doors. In case of an emergency, it would cause your customers to have to run out of your stores or create an insurance risk/claim against your store at this particular location on Kingsbridge in the Bronx. I work for a government agency in this area. I have also witnessed the content of this complaint and these taxi drivers are like animals and display no self-control whatsoever. Some of these senior citizens are veterans and parents of our fallen warriors and some that are and have gone to Iraq and Afghanistan. We will be waiting for a response. Thank you.

I am terribly upset about several incidents at my local Target. I was not previously a Target consumer, but I was impressed with some of their products until I started to shop at their stores. I have very quickly realized that this is not a company that I want to give my excess income to, as there are many other options available.

I will not return! I have been bullied by aggressive tag-team couples in the store who were hunting in the minimal selection Dollar Aisles (low lives!). Certainly, I can process without that frustration. They really were frightening. Beware, St. Louis, they are out there! The return policy and the staff manning it are equally scary. Finally, after deciding to forgo the store experience, I decided to look online, and everything that I was interested in told me to purchase in store.

In essence, I was finding their online services non-existent! If I wanted to brave your horrible store, I wouldn't have searched online. It is obvious that Target is only interested in taking my money and not remotely concerned with my experience beyond that from everything from quality to availability. Service at Target is DOA in every way. Go elsewhere. They deserve it. Better to be found at other American companies!

On 3-19-12, at 8:30, I went to my local Target store (Balboa Ave, San Diego) to buy shampoo. Hairbrushes were on the same isle and I noticed a girl of about 8-9 years old brushing her hair with one of the hairbrushes for sale. As I was quietly saying to her, "I hope that you are planning to buy that hairbrush," her father, who was also brushing the very tangled, matter hair of one of two boys with a brush from the display which he returned there, marched up to me and said that it was none of my business. The girl, meanwhile, was saying in a defensive voice, "No!" as though I was daft to think she was going to buy the hairbrush.

I told the man that it was, in fact, my business whether they were going to use the brushes and put them back on display for sale as there were any number of contagious things that come from peoples heads. The man lunged at me, thrusting his face within an inch of mine (his nose touched mine) and said in a very threatening voice "That's your problem!" I reflexively shoved him away in a mild slapping motion (truly a defensive reflex) and told him that it was a public health issue at which point his wife told me it was none of my business.

I went to seek a manager. I was very upset by both the irresponsibility of the parents and what I had witnessed. This was a fairly "scuzzy" group of people. The kids did badly and need to have their hair brushed (and probably also washed!), but for them to use hairbrushes for sale and then put them back on the shelf? Yuck. When I reported this to the manager (who may have been 20 years old), she said she had already spoken to the father. She seemed completely unconcerned about the family using the hairbrushes. She just wanted me to speak quieter. I guess nobody else was supposed to hear about the incident. Meanwhile, the family sauntered by while I was being chewed out by **, having a good laugh. Oh, and despite what she said, I don't think that the manager did anything to remove the used hairbrushes from the shelf. She was way too cool for that.

I hate the Santa Ana, CA Target store. The people that work there act as though it is their personal store and all the money being made is for them. In other words, the place is staffed with imbeciles too dumb to realize that working for Target is not in any way a career! They refused to give me store credit for a brand new, never used purse with tags. Granted I had no receipt but the vast majority of places now will at least give one store credit for such items (i.e. brand new with tags still on). I am going through one of the most horrible times of my life and really needed some basic stuff (glue sticks, deodorant, soap, feminine stuff etc). I decided to check the place out even though they were jerks about the refund and found some clothes on sale I wanted to try on.

Now, at most Targets (in non 'ghetto') places don't have a crazy vigilante Nazi, esque Hispanic old rottweiler of a woman guarding the dressing room as though her life depended on it! But guess what? They had in good ol' Santee Anee? That ** treated me like scum because I had taken the size sticker off of one item as I wanted to see what it would look like without a bunch of crappy tags all over it. She informed me that that's not cool and proceeded to give me a lecture in a slow and painfully "I think you are stupid' way. That is, she spoke to me as though I was a chimp trying to learn sign language.

After this, fiasco I tried to use the restroom three different times! Each time, they conveniently had some poor half wit kid blocking the door just standing there with a mop and not really doing anything. At first, I thought maybe he's getting ready to clean. But after going back and him being there each time just standing there and glaring at me and then the scrawny jerk security guard came up to join him and ask me if I was doing all right, I realized it doesn't take too much to put two and two together and realize that Target was targeting me and it really has ticked me off!

The same security guard stood at the front exit, trying to stare me down the whole time I was checking out. He asked my bf and I for a receipt. My bf (who is a former security guard) just kept walking as he later told me that as nothing had beeped and security guards really have no jurisdiction over innocent people. The creepy security guard actually followed us out to the parking lot and used his cell phone to take pictures of our car! Target of Santa Ana, your employees suck the big one and shame your whole company as can be observed by recent actions of target corporation it really comes as no shock. However, if anyone from this crap mobile of a store is paying attention, cut the nonsense and stop your wannabe Pinkerton/FBI tactics against innocent people going through already horribly stressful times!

I was shopping in my neighborhood Target store with my children. I passed an end cap with air fresheners on sale so I stopped to get some. As I picked up one of the air fresheners, a bunch of items came tumbling forward as if someone had emptied their entire cart on the shelf. One of the items, an almost black colored nail polish, rolled off the shelf and hit the floor covering my brand new Nike Air Max sneakers, which were white and cost $160 and the bottom of a brand new pair of Nike sweat pants. I went to the manager who took pictures. I also took pictures and had me fill out a form. After a few days of not hearing anything, I called the number on the form and was very ignorantly told that I needed receipts for my ruined items which I never keep and that it would take 30 days to hear back.

I was also told that they would estimate how much my clothing was worth. They had me send my pictures that I took myself, which were in the Target store. And even from the pictures, you can see my sneakers were clean as a whistle and had no wear on them. Some of the pictures were taken with the bottom of the sneaker showing so you could see the bottoms weren't even worn the slightest bit. I finally receive a phone call in March of 2012. Mind you, this happened in the beginning of October of 2011 with an offer of $75. I was told, when this first happened, that if I contacted a lawyer that I could sue them and get way over what my items were worth but I just wanted was I was out. After having to wait all this time and being hit with such an insult of $75, I wish I would have sued them. I didn't accept the offer. I'm trying to figure out what I should do at this point.

I had a lay-by on and went in there and asked for an extension so they gave me one till 01/03/2012. I went in there on the 07/03/2012 to pay for it and collect it, but they told me that they had cancelled it and it wasn't available anymore. I was not given a phone call, letter or notice that they had cancelled it. I was very angry because I needed the things that I had on there.

I am a single parent and on very low income. I shop for 20 of my elderly clients and try to help them by coupon shopping. This gives them the ability to eat and be able to have regular necessity products also and be able to pay for their prescription and rent. I get your Target coupons and understand that you only allow one per visit. So I was to bring my clients' information, address and paperwork showing that is what my job requires to shop for them. I never before had a problem until two days ago. I went in to shop at your Merritt Island store. I was shopping for a large amount at once so that I could get someone the items for my clients and for my family. I spent at least $600 plus a week in your store.

Well, one of your head cashier stated I could not use my coupons and that I would have to come back to your store 20 times to get items for my clients to make them separate orders. Also your coupons state Gillette products and your cashier would not let me use coupon. They then humiliated me in front of other customers. They were talking to multiple other cashiers and having two or three people over my order telling me that your store does not allow manufacture coupon, for example, herbal essence $2 off if you buy Aussie. Your store refused. For 75 cents off Kleenex box, your cashier stated no so I had to pay full price for the item and several more.

Then they told me that I could not use manufacture with Target coupon. They were nit picking everybody that had coupons. They treated me like I was stealing. It took me over two hours to check out and I put half of it back because I was so pissed. They refused almost all of my coupons even though I had the items. They also stated that if I had bought say 300 items and had a coupon for each of them that your store would not allow it because your system is set up to refuse after so many. What a joke. I was humiliated in your store and four people that were standing there behind me left their stuff and walked out stating that they would rather give business to Wal-Mart or other store than to have them treat us like we are stealing. Just because we use coupons to survive and be able to eat does not mean we are doing anything wrong.

I will never shop at your store again and have spoken to the company I work for. We used your store all the time trying to give back to the community. Well, not anymore. You have taken away from the elderly. We are trying to help the little people by coupon shopping and you big corporations are getting paid for the coupons and more. My clients and staff members have decided that everything we have purchased this week we are returning and taking our business else where.

I went in to your store today, Saturday and I only had 20 items and your cashier told me that you would not be taking the coupons so I walked out. We will be making a big thing about your store impression it has made on me. I have notified the three coupon classes in the area also not to shop at your store. You have humiliated me. I left your store after your cashier had a pile of my coupons and stated that they were not mine because they had changed cashier twice because they can not seem to be able to read coupon or doesn't know what to do with them. I went to Wal-Mart and had no problem shopping. Even Dollar Tree took my coupons and information on my job requirements.

I have just returned from one of your Target stores (125 Witchwood Dr. North Wales, PA, 19454). Upon arrival, I went directly to the food section, as I only needed white rice and pumpkin (I have a very sick dog at home). I was with my 3 and 5 year old daughters. I saw a man with a Target shirt and name tag (Triston). He was talking on the phone. As I approached him, I gestured to him by putting my index finger up, and whispered "one question". He looked at me and said I am on my break, and then he walked away. I was stunned. I began to look for my items, when it occurred to me that his demeanor and actions demonstrated very poor customer service, and were in fact, rude. I thought to myself that the manager should be notified of this.

I went to the front of the store with my little girls following closely. I asked for a manager. A man came out of the back room and looked at me. He just stood there! I asked if he was the manager. He said yes. I proceeded to briefly tell him of my experience. He told me that the employee was on his break, and he does not need to help customers. In fact, he is not allowed to help customers. I was confounded. I asked Karl if this is a store policy. He looked at me with in what can only be described as condensation, and said a resounding yes, and told me that the employee has earned his break.

He proceeded to tell me that employees are not to take any work home, or to work on their breaks. Wow, I was amazed that he did not see this was not an employee union contract matter. It was a matter of rudeness from Tyron, and now additionally his. I could have been a satisfied consumer if Triston had said "one moment sir, I will get someone to help you". I could have been a satisfied consumer if Karl had:

4. Say "I am sorry for that sir. I will look into it. Is there something that I could personally help you find right now?"

I ask you to please tell me that this is not the way you wish customers to be treated. Please tell me that all employees, especially managers, are trained to positively treat costumers. My family shops at Target every week, and many of our medical prescriptions are at the pharmacy. I do not wish to support your company, if this is indeed what your policies and procedures are.

I ordered on 2/22/2012 a coffee table and two end tables for my sister and her husband who are disabled. They live in a large apartment complex in Nevada. I live in Tennessee, Target ships thru UPS. When asked to fill out the shipping info, I stated I need signature confirmation with delivery. I filled out my sister's address for delivery. Both her and her husband are disabled so I needed to make sure it was delivered to them. UPS delivered it to the office of the complex, not to them. It was signed by someone whose name was close to theirs, but nonetheless, it was not them and the order was closed out. I immediately contacted UPS about the delivery. They said, "hey, if they don't answer or are not there, we always deliver to the office. It was signed by a name similar to theirs". After explaining it needs to be delivered to their apartment, not the office, they said that's their policy.

I then contacted Target, which is where I entered into contract. They have an agreement for UPS to deliver their products, not me. I could choose what carrier to deliver it. I got an immediate runaround, "Well, tell them to pick it up at the office". I explained, "They can't, I could not reach them by phone to even verify if they had the office bring it to them" (it's furniture and very heavy). I got nowhere with them and they referred it to the specialist with a call back of 2-3 days. Two days later, I received an email saying exactly what the UPS ticket says: Delivered to office signed by ___. The same day, I called again and explained I can't verify if she got the furniture and I am unable to reach them by their cell. I don't know the name of the complex so I can't call and besides that, I contracted with Target for this furniture and how it was to be delivered. I need verification that they received the furniture - go get it and make that happen or cancel the order because she doesn't have it.

I was told they can't call out and it was up to UPS or myself. I explained, legally, Target is responsible for the performance of its subcontractors and they need to do this. I got nowhere. I asked for the management team's name and telephone number and was given an email address. I then attempted to stop payment because I used my Target Visa. I was refused and transferred back to internet orders department. But prior to the transfer, I said cancel the visa and when I have verification from Target, I will pay them. There was no answer, just the transfer. At this point, I have filed a complaint with Target. I will file a complaint with the Better Business Bureau, filing a complaint with UPS corporate and withholding payment on the visa. I will call again to cancel the case and until it is resolved, I will not pay the bill. There should be some way for consumers to be able to get resolution to delivery problems with Target and if requesting to cancel their card for it to happen. I am bent and will never order from them again, you can't resolve problems on the orders.

I shopped at Target for eight Kellogg cereals, one Post cereal, one Silk milk and a few small items. I had encountered poor customer service, harassment and misinterpretation of the store coupon policy by the HR manager, cashier and a customer service person. I was harassed with regards to my use of two Kellogg's $4/4 cereal purchase stating that I could only use 1 coupon per one item. Are you serious? Then I was questioned about my purchasing a Post cereal with a Silk milk, applying the Target buy 1 each get $2 off coupon and the allowed stacking of one manufacturer coupon per Post cereal and Silk.

In fact, I was harassed when using all of my coupons. I did not extreme shop. I had properly loaded the conveyor belt with all matching items together. I had asked the cashier how she wanted the coupons during the process to match the items or after. She wanted all now at the beginning of the transaction and then after loading the bags with the merchandise and placing them in my cart. She read each and every single coupon and asked me to pull items out of my bags so that she could verify them. What?

Along with the cereal and milk, I had four identical John Frieda products with coupons, two Ocean Spray Craisins with coupons, Purell 8 oz. with coupons, and one clearance item of self laminating tags for $2.06. It took 15 minutes to complete this process because she challenged size. Craisins and Purell were on sale using your store coupon and product on your shelves. John Frieda coupons stated any full size product and those four identical items were what I had found in your clearance bin. She proceeded to physically examine each of the identical John Frieda products that were in see through packaging.

This was clearly harassment. I also grabbed two Vaseline lotions that your cashier stated was the wrong size for the $1 off coupon to apply. I stated that four different cashiers over the course of two weeks had told me the shelves were empty of that item because that was the item that was being purchased using the coupon. The HR manager told me she would take me to the shelf to purchase a large item. I refused, saying it was too expensive. She reiterated her statement. I refused and told her I'm not buying something more expensive and pulled the lotion out of the bag.

In the end, after a long 15 minutes and people grumbling and stepping out of line because your HR manager either did not know what she was doing with regards to the coupon policy or she did know and was harassing me as she reviewed every single coupon including Target coupons, or both. It was a dissatisfying visit and emotionally draining due to the embarrassment and frustration caused by your employee. This situation needs to be rectified by having your employees properly re-trained in good customer service and have them understand the coupon policy. Many of us couponers shop responsibly to feed our families and our communities and your employees actions seem to be that of someone who does not approve of couponing or couponers.

I have half a mind to take all of my family's shopping needs to Walmart and report this incident to Kellogg's, John Frieda, Post and Silk for your employees' harassment in not wanting to accept my coupons on valid items during your sale with your store web coupons. I am sure ready to post this on the many websites that have Target complaints because, unlike other stores, you do not have a direct link to complaints wherein you would be willing to resolve issues. Target, you clearly do not value your customers. Yet, you value your bottom line. Where do you think your bottom line comes from, stupid? It comes from people like us who shop in your stores.

I do not understand why every time I go to a Target store, they have to scan my personal identification. If I go to pay my credit card bill with a personal check from my account with my name on it, they want to scan my identification to put in their computer.

If the check is dated the first and if I show up on the second, they want me to change the date to the second week. This makes no sense to me. If I go to buy NyQuil, the clerk states it has alcohol in. I am well over 21. If I show my identification card that proves I'm well over 21, why does Target need to scan my personal information again.

I have a credit card with Target. When I receive my taxes, I am going to pay that card off. I will never use your store again. I would not recommend anyone I know to use your store. There is something not right with you always collecting information on your customers. If I go to a liquor store and prove I am 21, no one scans my ID to buy a bottle of liquor.

I do not understand why Target has to do scan my identification card for the bottle of NyQuil. I do not understand why they have to scan my personal ID for a check which is drawn on my account to pay my credit card bill. It is not a third-party check, it's my check and my wife's check. Something is not right at your operating procedures. And I choose not to patronize your store anymore. I will not recommend that anyone that I am familiar with, patronize your store.

Target is close to my place of residence (different from above) so I went there about twice a week to get the things I need and want (food, toiletries, cosmetics etc.). I generally spend at least $30-$40 upon each visit (so a couple hundred dollars a month on average). Upon each visit, I carry with me a canvas bag, maybe more depending on the amount of items I plan to purchase. Never before, in any store anywhere, have I ever encountered a problem with this until tonight.

As usual, I was taking my time shopping, talking on the phone with a friend, looking for the products I wanted and considering purchasing items not on my list. A couple of the items I wanted were out of stock so I continued to peruse the isles trying to find suitable replacements. I placed each item I planned on buying in the canvas bag I was carrying. I finally made my way towards the registers and realized I wanted to buy some snacks, so I returned to the far end of the store. When I got there, as usual, I couldn't decide what I wanted and was distracted talking to my friend on the phone, so I walked past the isles hoping for inspiration.

Out of nowhere (at least it seemed that way because I didn't hear him coming or see him anywhere), a man behind me said, "can I help you find something?". I was listening to my friend talking so it caught me off guard and my first thought was how rude, why is this guy interrupting my conversation to ask me if I need help finding something? It was obvious that I was on the phone as I had it to my ear. Then I realized he was a security guard and thought, why is he asking me this? He isn't a store associate? My "oh no, thanks" was met with a snarky "Well, were you planning on paying for the things in that bag?". Well that was unexpected. He sounded almost victorious, as if he had caught me doing something wrong and he was proud about it. In no way was he quiet about it either. I was dumbfounded. Utterly confused, I said "Um.. yes? It's a bag for shopping" and while I was offended, it really didn't click right away just how offensive it was that he had approached me in that manner, so I was a bit sheepish at first.

He responded saying something like "Okay, I just wanted to make sure". I can't remember his exact words here but I do remember the disbelief expressed in his voice. Coming to my senses that, realizing I was being harassed, annoyed and having nothing to hide, I slowly reached out my arm, presenting him with the bag and said "do you want to look in the bag to see what's in it?". He replied no and continued to look at me suspiciously. I said, "I always use this bag. It's for shopping". There was no apology for his accusatory tone for being mistaken, for being disrespectful. Nothing. Nor did he offer any type of reason for his singling me out whatsoever. We parted ways as I tried to process what just happened. I have never, in my life, been approached in store with implications that I might be attempting to commit a theft. I do a lot of shopping.

It was extremely inappropriate for him to approach me in that manner. I wasn't anywhere near the exit of the store. In the moment he approached me, I was walking past the snack isle and talking on the phone. My canvas bag had no zippers, velcro or buttons. There was nothing keeping the bag closed. It was an open, reusable bag made for the purposes of shopping without having to use plastic. Furthermore, I am a tall, black woman and was wearing red rain boots and carrying a giant red umbrella. I'm not exactly sure how criminals think but I would guess that if a woman was planning on stealing from a store that had ample security cameras and people everywhere, she would probably be more discrete. And if I wanted to steal, I could have chosen to put the items in my purse. Instead, I put the items in the canvas bag and held it on my forearm the entire time I was there. I clearly wasn't trying to stash anything away or be secretive. If I was going to steal, why would I be leisurely walking about talking on the phone and putting things in a canvas shopping bag?

I have no idea why he believed he had reason to suspect me, but he could have handled things differently. He could have kept an eye on me and watched me until he saw me pay for my items. He could have even approached me but been nicer about it. He could have explained his reasoning and I might have been able to understand (but I have no idea what his reasoning was so there is no way to tell for sure). Instead, he rudely interrupted my shopping and ruined my night. I hate to think (or for it to even be true) that he may have racially profiling me. Needless to say, I left all of the items I was planning on purchasing on the guest services counter because I was so upset that I no longer wanted to spend my money at this establishment. After this experience, I have no desire to shop at Target anymore. I choose Target over Walmart mainly because of the generally nicer upkeep of the store. But frankly, I would rather sacrifice that if it means shopping somewhere where I am not followed and harassed. In fact, not only have I never been harassed at Walmart, but I am always treated with great respect there.

The nice woman in the guest services area at Target gave me a comment card to complete. The security guard's name is Anthony, I was told. She said she would go hand it to him right then and there, apologized for his behavior, agreed that he acted inappropriately and made an effort to be empathetic. While I appreciate that, greatly, something more needs to be done. I have no idea if she kept her word and in fact, gave him this comment card. Furthermore, I have no idea if he will be reprimanded or that it will never happen again. And what's more, I have now spent time and energy dealing with this issue when I could have been doing something more enjoyable and worthwhile. I was completely humiliated and disrespected while doing nothing wrong and that just isn't right!

I went to the Monroe Michigan Target store. I was looking for a gaming headset. I saw one advertised for 50% off. An employee asked me if I needed help, and I said yes. I want one of the PS3 headsets that are on sale. He replied, "What is that doing up there? It expired a month ago," and wadded it up. I asked him if I could get that discount since the expiration date was covered up by other merchandise for sale. He walked away mumbling and I thought he said just a minute. So I waited for 10 minutes thinking he was going to ask someone. I then saw him helping another couple.

So I went to the customer service desk where I talked with a woman named Karen. I told her all about what happened and she said, "Let me call back there and see if the manager will honor that discount." She talked to Matt (the manager) and he told her to send me back to see him and he would honor the discount. When I arrived back at electronics, Matt was nowhere to be found. I waited about 5 minutes and he showed up. I went up to him and he said he could not honor the discount on the poster.

I said, "Then why did you tell Karen at the service desk that you would"? He said that he could only give me 10 percent and anything more would come out of Target's pocket.

I am a 61year old male and I don't like to be made a fool of. Several other shoppers were watching and listening and I felt I was done wrong. I told Matt that Walmart and Meijer would have given me the discount without any hassle at all. I went back up to the customer service desk and Karen was smiling and said, "Did you get it?" I told her about it and she said she didn't know why he would say something like that and then not do it. I then filled out a customer complaint card and haven't heard from them in 48 hours, so I am letting others know a customer is not something Target cares about.

My wife and I have always been Target shoppers. We don't step foot into Wal-Mart. Our store in Dubuque, IA is under a re-merchandising; adding more food including fresh. This is not a super Target and our store isn't large enough for this. The aisles are now so squeezed together that only one cart can fit down most aisles. The men's department is so shrunk down, it's almost non-existent. The back isles are so close together that when I bend over to get something off a shelf, my butt bumps up against the aisle behind me and I am not a large person.

This is about the 3rd time this store has undergone a major re-merchandising. It time to stop squeezing more into this store and build us a super Target. I really don't care to shop at the competition, but it's getting to that point.

I wanted to return a coffee pot with the receipt in Eagle Rock Target store, CA, but the cashier, Amanda, in the guest relations did not want to give my cash money back, and rudely and with mean and nasty attitude wanted to give a store credit. I asked for the manager and Randy, the store manager, came with even worse behavior and agreed with the cashier. Then, the cashier, Amanda, got in the middle of our conversation and said "shut-up" to me. I turned to Randy and asked him if he heard what she said, he calmly said, "It's OK." I was really angry and disgusted by this kind of behavior that a manager and cashier could do to their customers. This kind of behavior from a Target store workers are just unacceptable and disgusting. I called and reported this to the Target headquarters. Hopefully, they are going to take care of these workers.

I use coupons and I use them right. Last week, I was at Target located in Mesquite, TX. I was using manufacturer coupons that I had got from Sunday paper. I had a coupon for toothpaste and it did not exclude trial size so I bought several trial size. My coupon was for $1. The cashier calls the manager over and the manager tells me that the item is .97 so that's all they are going to give me for my $1 manufacturer coupon not a Target coupon. I asked the manager how they could do this because they get the amount of the coupon when they mail it in to the manufacturer. She tells me that if I don't like Target coupon policy, I don't have to shop there.

Well, for one, Target expects me to use the right coupon for the right item and I expect to get the entire value of my coupon when doing so. My total purchase would not have been free if the overage was applied to total. I don't see how they can do this. On my receipt, it said "mf cp .97." Seriously! I guess that's so if they get audited it won't look like they are scamming people. I use coupon a lot and I have never had a store do this. They always apply it to total purchase because they are getting that money back from mf. I looked up Target coupon policy online and it states that if the coupon is higher than the product then it may be reduced. What they can not tell me is how they overcharge the mf for a coupon they reduced!

I could only find 8 of the 18 items I usually purchased. On a Saturday, at the time the store was busy but there was only 3 cashiers and 1 "fastlane". Two supervisors were chatting and smiling in the middle of the lanes. The registers all had lines and they ignored them!

I asked the cashier to page them, and they did not respond. She paged again and Patrick responded with the excuse, "I just got here". I said that is not true because I've been in line for 21 minutes. He said he was sorry and walked away.

We have shopped at all around for years and never been treated this way except in this store. We pass to Winn Dixie stores far closer to our home to shop at Target, but the last year or two this has become normal! Fix it or we, our family, will never shop Target.

This evening, I stopped at Target (Westchester Midlothian, Viriginia) to pick up some items I needed, because I was not feeling well. I intended to purchase tissues, cough syrup, cough drops, and several other items. I went to the check-out counter, placed my items on the belt to pay for my items. The gentleman ringing up all my items was extremely nice. When he scanned the cough syrup, he asked for my ID. I unfortunately did not have it with me. He apologized several times while he called for a supervisor, while we both waited patiently, he continued to apologize for asking for my ID, as I am every bit of 50 plus years old.

I explained that I completely understood the reason for asking for an ID, as kids or adolescents often purchase cough syrups for other reasons, than to relieve cold symptoms. He continued to apologize, and explained that "the supervisor could override the ID check". Finally, the supervisor arrived at the register, looked at me and asked "I need your ID". I explained that I did not have it. She said "sorry we have to have your ID". The young man asked her "can't you override this". She said no. I said, "really? Then you just lost a customer", and left.

The supervisor said nothing to me (sorry, kiss my foot, nothing). She was mean, while the young man continued to apologize. I then went to a drugstore in the same shopping center, purchased the same cough medicine, where the cashier overrode the ID check, and never asked me for an ID. Please understand I am well aware of the reason and/or rules for requesting an ID for kids or adolescents, but 50 year old customers? Really? I spend a great deal of time and money at Target stores, as I can purchase almost anything there, and my opinion of this experience is completely unacceptable customer service from a supervisor. My question is, can supervisors "override" an ID check, when customers are obviously old enough to buy cough medicine? If not, do they have to be rude about it?

I just returned from Target in Frisco, TX (on Eldorado), which is where I usually like to purchase any greeting cards I might need. I spent over 30 minutes there trying to find a card without an in-your-face sexual connotation or vulgar language. I ended up leaving empty-handed because I could not find one. I wish I could say I was exaggerating, but I am not. I searched every single card just because I couldn't believe that any one store could suddenly be so wholly perverse. I found not one single "happy birthday" card for my brother, with whom I'd prefer not to share a sexual innuendo (or foul language, for that matter, since he has small children of a suggestive age who are also able to read). In some instances, there were even cards on your shelves that depicted sexual acts. As luck would have it, these cards were all placed low... right at eye level for small children. Good thinking, Target. Corrupt those innocent minds!

I'm no prude. I'm a thirty-something and I work in the arts, which allows me to have a very free and open mind. But I know where to draw the line. I don't have to shop at Target. I shop there because I choose to and because it's usually an enjoyable experience. But I will seriously reconsider whether it's worth supporting this company any more. I am appalled by what I saw at Target today. And in the greeting card aisle, of all places. When did Target lose all sense of morality? If the company is trying to ditch their family-friendly image, they've chosen a great place to start with greeting cards. Nothing says "happy birthday, brother!" like a cartoon of a grandma taking a thong off a stripper with her teeth. Well done, Target. Well done.

I purchased a Kindle Fire from the Merritt Island Target on December 19, 2011. We made the purchase for my son's girlfriend at the time. He had broken up with her at Christmas, and did not give it to her. We were told by the salesperson in electronics we had 90 days to return it. We attempted to return the unopened Kindle, on February 4th. They stated they could not accept the return, because if was over 45 days. They stated we had to return by February 2, 2012. I called everyone to file a complaint, but to no avail. One of the people in customer service, who I called, hung up on me.

I was in Target in the Bronx, NY to purchase a jump rope. As I was walking, the buckle on my belt had broken. While I was standing in the aisle, I fixed my belt and put it back on my waist. After I purchased the jump rope and was leaving the store, I was detained by security and escorted into a backroom accused of stealing a belt. Not only was I humiliated but I was cursed at and disrespected. I pleaded with them to look at the cameras from the time I walked in the store and they would've been able to see that I didn't even walk near the men's dept.

The good thing was that I didn't get arrested but they took my picture and address and I was told I could never come into that store again. Also I signed a paper I didn't know what I was signing because I just wanted to get out the store. I was told that they would send me a bill for the belt and they took the belt because I had purchased it from a different Target a few months back so they had the same kind in the store. So I had to walk home with my pants falling off my butt. How can I fight this? Because I would love to sue them but I don't have the money for a lawyer.

On January 29, 2012 I purchased a Blu-Ray player from Target. I purchased it because the label on the box said that I would be able to get access to Netflix online. When I got the Blu-Ray player home and plugged it in, I could not understand why it would not work. I discovered that the Blu-Ray player had to either be plugged into the router (which does not work for me because my router is in the living room and I needed to use the device in my bedroom.) or an additional equipment is needed to be purchased to make it work for my needs.

On January 31, 2012, I took the device back to the Signal Hill, Ca location where I was told by the manager Amanda that they would not give me a refund because the box had been opened, although I had the complete packaging with nothing missing plus my receipt which was only 2 days old. I told Amanda that if I had been told this in advance I would not have bought an item that could not be returned. Amanda referred me to the back of the receipt which says, "Most unopened items in new condition returned within 90 days will receive a refund or exchange." I pointed out the line below this which said "Some items have a modified return policy noted on the receipt, next to the item or at target.com."

I told Amanda that this item had no such notation and asked how I was supposed to surmise that this particular item could not be returned once opened without being informed. I said that this was very deceptive and based upon this open policy, anyone could be denied the return of any item anytime Target wished, allowing them to have their cake and eat it too! It doesn't make sense to me that they would risk losing future revenue over a $75.00 item. Target's return policy appears to be deceptive and unfair to consumers. What is even more frustrating is that I have never tried to return an item to Target before. They should at least give me a warning about this unfair practice.

I ordered a gift through a baby registry online on January 30, 2012. One hour after I ordered it, a friend suggested I make sure it would be delivered to me and not the mom-to-be (I ordered it as a shower gift). Sure enough, I goofed. It was going to be delivered directly to the mom. I called immediately (around 2:15 in the afternoon, again, one hour after I placed the order), and was told it was too late to change the shipping address.

First of all, I could barely understand the person. Then, she transferred to me to someone else, who again, I could barely understand. I was told 30 minutes after placing an order, no changes can be made because they're already working on fulfilling it. Really?! I was told I could contact UPS after it shipped to request a change but that UPS would charge me $10 for this service. Seriously?! I asked and then demanded that my order be cancelled. They said they would check with fulfillment, but they never followed through.

I called again the next day. Again, I got a person with a heavy accent. My order was never cancelled and there is nothing they can do to help me. The order hasn't even been shipped yet and (1) I can't make any changes and (2) I can't even cancel it! You get a grace period to back out on a bank loan, but I can't cancel a stupid Target order? Ironically, the person I had on the phone on the second day told me that no order changes can be made after 3:00 pm on the day the order is placed. Hmm, the day before, I called around 2:15 pm and they wouldn't change my shipping address. Maybe she meant 3:00 pm in India.

I have never had such bad customer service in all my life. I have also never complained about any company before. I felt the service was so unreasonable, it warranted a complaint. Buyers beware. When you hit the "submit" button, you are locked in with no way out. I'd hate to find out what happens when you try to return something!

I had made a purchase in the store for my sister's baby shower. I could not fit the crib, carriage, car seat and the swing in my car, so I purchased just one item at a time. 2 days after, I had returned to the store, I was told that I could only purchase the remaining items online because they no longer carry it in the store. I went home and tried to complete my transaction, but I only had a $200.00 available on my red card, so I had a balance of $1.76. So I tried to split the payment onto my debit card, but the system is not set up that way, so I was unable to do so and my order would not submit.

I had called the 800 number and the representative guaranteed that she had completed my transaction on her end. I waited 2 days and then called to confirm that my order was placed and it wasn't! I spent 7 hours on the telephone requesting to speak to a supervisor and at one point, a customer service representative (customer service.. yeah right) hung up on me! When I finally did reach a supervisor, she had promised me a $35.00 gift card sent to my email within 3 to 5 days! Well it has been 2 weeks and I have not received anything! It was not about the money, but rather the lack of skills to be in customer service and the false information that was continually given to me. I am extremely angry with the service that was provided!

Today, I shopped at the Target store in Medallion Center in Dallas, TX. I had a coupon for Revlon any lip or nail product. I wanted to purchase a package of nail files, and the cashier would not allow me to use the coupon. She stated that nail files are not a nail product, and that the manufacturer meant nail polish only. I advised that they would have printed it as "nail polish only", if that's what they meant. I asked what she considered nail files to be (what type of product). She said a nail product. She would not allow me to use the coupon. I told her I did not want the nail files. I paid, used the rest of my coupons, and then went to customer service with the item and the coupon. She tried to scan it and it would not scan.

This has happened many times, when the coupon states "any" product. Sometimes the cashier will have to okay it with the computer. She then said the computer would not accept it, and there was nothing she could do. I have worked as a cashier, and I know she was lying. I did not have time to wait for the manager. Target employees had already wasted enough of my time, so I called the manager after I left, and I was told the reason for the hassle is due to the use of fraudulent coupons. I advised her I am offended that someone would just assume I am using fraudulent coupons. I shop there every week, and have this problem every week. I encounter rude, ignorant, and extremely uneducated employees every week when I shop there. I will no longer be shopping at Target.

It's already tough moving clear across the country to an area you're not to fond of, but also as a spouse of a sergeant in the Marine Corps with four kids living on a limited budget. I shop at Target almost every other day looking for newly marked down items for my kids, shopping after season for clothes for the following year.

Today, I went to target and had an experience one it's own. I had to shove all four of my kids into the one-seated cart. I have a newborn and two toddlers and can't find one single cart in the parking lot or store to put my kids in, even after complaining the week before. It forces me to place all of my items on the bottom lip of the cart where things fly off as I twist around and chase my two toddlers around the store. I had three bags of items I purchased as my checker piled the next woman's items on top of mine. I'm not positive if I had actually put all three bags on the cart or not.

I took my daughters over to the restroom, because we had a long ride home; but before I could make it out the door, I realized I only had two bags, not three! Oops. I thought forgot a bag, so I turned around at the door and swooped back in the store sort of in a panic, thinking someone else took home my merchandise.

When I got back to the register, nope, it was not there. At this Target, the checkers have forgotten to give me my bag many times before. When I went to customer service, they did a backtrack, but my bag was nowhere to be found and I had not even left the store yet. They checked the cameras, and the gentleman told me they gave me three bags but they don't show a bag falling off or anyone taking it from the cart. At that point, I am confused. I just want the items I purchased.

The gentleman told me after reviewing the tape that I had the three bags and that once the checker rings the items, they are no longer responsible for them. But if I had the three bags, why now do I only have two when I have not even gotten out of the door of the store? He even asked me if I did put bags into my car, causing me to think he didn't even look at the tape.

I have called corporate, but they are going off the one person who can look at the cameras. But his story is not matching up. He told me that in the store, he couldn't see on the cameras and could not tell how many bags I received. He told corporate he saw me get three bags, but wala, magically he could not see anything else on the camera. And they told me if they couldn't see it, they can't be responsible. It's a bad deal, and I promise you I will not be returning to that Target ever again. $40 of merchandise gone lost before I even hit the door. It's absurd.

I purchased a snow suit for my newborn at the end of August, because I wanted to have it on hand when the weather turned. My infant grew longer, quicker than anticipated and the snow suit will not fit her. The snow suit has never been worn, has all tags on and I have the receipt.

I tried to return it to Target and it was almost like the girl behind the counter enjoyed telling me that she could give me $6.00 for it because it was on clearance now. I told her that I had a receipt and that it was clearly not worn and she told me that it didn't matter, because an expired receipt was like no receipt at all. I then went to speak with a manager. I went to the customer service desk and asked for a manager and the girl said that she was a front end manager. I started to explain to her that I had a return and the issue that I had at the return desk when she cut me off. She told me that I was not going to get back what I paid for it and that there was nothing that she could do.

I leaned in and told her that I was a manager and had been for 13 years. I shared with her that she must have missed the manager 101 class, because if she had been there, she would know that you always listen to the customer in full and that you don't speak until they are finished with their story. Even if it is five minutes later than you wanted it to be. She cocked her head and told me that she didn't interrupt me and at that point I realized that I had hit a very sore subject with her. She told me to have a good day in a very smart tone and I told her that I planned to and asked her name. She said that it was "Lauren". Again, I should have known her name, because if she was the least bit professional, that would have been one of the first things that she told me.

I could not believe that I was treated that way. I was treated like a thief even though I had a receipt and merchandise with new tags still on it. Unbelievable that in today's society, a company, of any kind, would tolerate that behavior from an associate. I would never allow my customers to be treated that way. One good thing that came of it was that my 6-year-old daughter witnessed the whole thing and she could not believe how rude the "manager" was. My daughter made me laugh when she said that Lauren needed a new attitude. If a 6-year-old can figure it out, why can't the CEOs of Target?

I purchased a hair straightener from Target for the amount of $107 on January 15, 2012. The straightener is obviously defective, the item gets so hot it turned the white plastic into brown. I attempted to exchange the defective straightener, but the associates accused me of placing a different item in the package. A lady, named Carla, grabbed one off the shelf and repeatedly told me that the item she's holding is the item that I bought. I know what I bought. I specifically picked out the one I purchased because it was black and white.

I'm an Air Traffic Controller, have been for almost 10 years now. My income is sizeable enough where I don't need to try and scam Target out of $107. The item I tried to return was the item I purchased. I have no idea how it got on Target's shelf but that's their problem, not mine. And I was the one who got scammed, not Target.

I attempted to return a duplicate chrome baker's rack I'd received from an online order to this store. An order that Target told me had been cancelled, due to their computer error when I called them, after I hadn't heard from them, two weeks after placing the order. Customer service couldn't find the rack in their database, and as a woman was standing in the middle of that department, screaming at the top of her lungs, that she wouldn't be ignored any longer by their reps, I decided to ship it back, rather than spend my afternoon looking through their computer records.

After several calls in over two months, Target online tells me they have no record of my purchase, even though they authorized the return shipping, and had a record of its arrival, and even though the charge showed up on my credit card statement. I sent them a copy of my credit card statement and never heard back, so I filed a dispute with my credit card company.

Six weeks later, Citibank approved my refund. That was on January 17th, for an order placed on September 23rd. Target's response was the most unprofessional, incompetent, and unethical I have ever encountered. At no point did anyone ever take an interest in resolving the problem, and even my repeated efforts met with complete indifference. If you must shop with the bottom-feeders, try Wal-Mart or K-Mart. At least then, you won't be surprised when they don't respond to a problem. As for me, there are far too many online companies to work with for me to ever shop at Target again. They won't miss me, and I sure as ** won't miss them.

I had a shopping cart hit my truck in the parking lot of Target store. The estimated damage was over $1000. My family or I will never spend another penny in a Target Store.

We applied for a Target Redcard in a Target store in September 13, 2011. Then nothing happened for a month. So we called the Target to see what happened to the application. They said some system errors occurred that we just need to apply for it again. Ok, we apply for it again at the end of October by mail. Now, it is 2012 and we still did not hear anything from Target whatsoever. I wrote an email to them explaining what happened at the end of December 2011. No replies either.

On January 13th, 2012, I purchased a 20 piece set of Paula Dean cookware at the Target Store in Madison Tennessee. Later in the evening while shopping at Wal-Mart, I noticed the same item for $20.00 dollars less. Not to worry, I thought, since I noticed Target had a price matching policy. Later that same day, I went back to Target and requested a price match. Target refused to match Wal-Mart's every day price stating that Wal-Mart had not advertised their price in a local newspaper. Bottom line, Target's price matching policy is very deceptive and counter intuitive from what a normal consumer would call an "advertised" price.

The average consumer would define "advertised" price as any price readily available to the public. In other words, if the item is priced on the shelf and available in all Wal-Mart stores across the nation, that is an advertised price. Not so, according to Target. They define "advertised price" as a price that has been put in the newspaper or local publication. In short, Target is playing "word games". Target does not have a price matching policy. Don't believe me? Go to Wal-Mart and pick any item off the shelf. Make sure the item is not on sale. Find the same item at Target. Chances are the item will cost more at Target. Ask Target to match Wal-Mart's price, see what they tell you. Save yourself time and money, shop at Wal-Mart. Fell victim to deceptive price matching policy. Cost me $20.00 dollars and an hour of my time.

I went to Target to buy a new vacuum for me and my husband's first house. Target sold us a vacuum that was supposed to be new but was not. It was all scratched, missing pieces, did not come with a screw to mount this handle. It had a sock stuck in the hose with huge amounts of dirt in it. The filter was also dirty. We called and complained and they did nothing. We went into Target yesterday and waited at the jewelry counter for 45 minutes before someone asked to help me. I rang the help button two times and it said someone would come to help me within 60 seconds. It took 45 minutes!

I will never shop at Target ever again! All their products are cheap and priced way too high. The vacuum was the major breaking point for me. Target needs to reimburse me for the sweeper. You would think as much as my husband does to make this country free by serving in the United States Marine Corps, you would think people would be more willing to help. Our family risks our life everyday and we got served cheap junk!

Target Online advertises free shipping for $50 purchases and so I deliberately ordered five items for a $52 sum. Target then gives an account of the expenditure plus sales tax with no mention of shipping for some $55. Only after the customer has paid $50 with gift card and $5 with credit card to pay for merchandise and tax does Target finally slip in a $10 shipping fee.

The public calls this **. Those of us who went to law school call it failure to fully disclose if not fraud. I wrote them via email but the first two emails failed to go through. As to the third email, Target asks for a verification at the bottom of the email but, get this, none of the figures at the bottom are figures found on the keyboard.

Target will end up closing its stores because of poor/non-existent customer service.

I purchased four dolls online at $24.99 each. Next day the same dolls go on sale for $19.99 each. Called and got a price adjustment of $5.00 each; but actually received price adjustments of $5.00, $6.00 and $5.00 on my credit card statement. So on my credit card statement and posted to my account were charges totaling $99.96 and credit adjustments totaling $16.00. After Christmas, I went to return 3 of the dolls because they were duplicates and Target was only going to give me $48.97 for the three dolls. I told them that I paid more than that for them and they told me they had done price adjustments. I concurred and showed them the price adjustments because I've dealt with Target customer service before and came prepared. I spent one and a half hours at customer service and on the phone at the store with no resolution.

First they said that I received a $34.99 credit which I couldn't see. When I asked when this supposed credit posted they couldn't tell me. When asked if they could give me written proof that I would indeed receive this credit they couldn't do that. Then they told the store associate I only returned two dolls; he stated that was incorrect, he returned three. Finally they said I only paid $4.99 for one of the dolls; again, he said he could see the charges and I paid $24.99 each. It was finally agreed when I left that I would email the receipts and credit card statement to them and they would show me on the statement where the credits were posted. Yes, I had all receipts from Target.com with me, nothing was missing.

When I got home I emailed them my VISA statement with charges and credits posted for over a month past the date the supposed credit was to have appeared on my account, clearly showing I didn't receive the credits. Instead of emailing me the dates and credits for each doll and when they posted like they agreed they emailed me a "link" to my Target.com account. I didn't spend an hour and a half to get a link to my Target account, I wanted answers and dates. After three emails to their customer service with the same attachments (receipts and VISA statement clearly showing four $24.99 charges and adjustments totaling only $16.00) they were just blowing me off. Still telling me the credits "posted on 11-24-11 but yet they can't show me on my statement. If they don't show how did I receive them? All other credits and charges show.

Now I am writing Corporate and filing with the Better Business Bureau. I was all prepared to apply for a red card that day, but now I will try to avoid Target at all costs. Consumers beware, if you need to return something at Target, good luck. Doesn't matter what actually is, or what proof you have, they will do what they want. I would never buy a gift for someone else there and take a chance, no matter how cheap it is. Target is completely apathetic to their customers.

I received an e-reader from Target for Xmas. As I already own one, we returned to Target on 12/27/11 to return it. We had both the original receipt and the gift receipt with us. Both indicated that they were valid until 2/4/12. The e-reader is in the original packaging, unopened.

At the returns desk, the system beeped and the clerk had to call some number. Once she got done talking to them, she explained to us that we could not return the item, as the returns policy for electronics was 45 days. We had identical conversations with the supervisor and the store manager. All claimed there was nothing they could do. This is absurd. I cannot believe that a store manager does not have the authority to override a return.

I also contacted the 800 line they provided for me, only to hear identical stories. I have also written their email support line, but have received no reply.

Do they not understand how Xmas works? A gift receipt during the holiday season should be valid at least until a few days after Xmas. I can only assume that it is unsafe to purchase any gifts from Target. Why could they not offer store credit? There is a reasonable compromise. The e-reader is still sold in the store and they could sell it again to someone that does not already own one.

My overall experience rating: -5 (negative 5 stars). On December 23, 2011, I purchased a Christmas present for our granddaughter at Target - a Circo Kitchen Set ($80). We wrapped it and placed it under their Christmas tree. On December 24, the same Circo Kitchen Set is put into clearance at $55.

Since my original call to the Bellingham store last night just after 9pm PST, I have spoken to no less than 6 different people who have all dropped the ball in one form or another. The behavior of the store manager on the phone last night requires attention from Human Resources. To further inflame the situation, I have now spoken to three different people in Guest Relations, two of which are Supervisors, and there still is no resolution or apology. All made it clear that they didn't really care and were just taking the call because they had to. I want to talk to someone more competent than a chair warmer who really understands customer service.

What started this is a mislabeled product courtesy of one of the store's employees. My daughter still does not have the right size bedding and had to sleep on the couch last night. I need a Queen size 8 piece set of the Exhilaration purple and black bed set immediately. The bar code for the product is 032281223212.

My friend who originally purchased the product should not need to book time off work to drive a minimum of 45 minutes back to the store to pick up the right set, especially after she was assured that she had the right size set before she left your store the night before last. If I were the store manager of the location in question, I would be driving the correct product to the customer myself given the number of ** ups at this point.

After the performances of several of the company's employees, I now am thoroughly disgusted with a store I have never even set foot in. As one of your new Canadian outlets is going to be only four blocks from my house, this should be of concern to them. This whole situation by far has been undoubtedly the worst botched customer service situation I have ever encountered. They have their work cut out for them to prove to me that I will ever want to shop at any of their stores and give my money for so much as a stick of gum.

Last night, while I was calling long distance on my own dime, the Bellingham store manager basically called me a liar when he said that none of his employees would tamper with the labeling of the product. Needless to say, I became very upset and this was made worse when he accused me of swearing at him, which I can assure you I was not doing, and behaving unprofessionally. Any person with enough common sense knows that if your customer is that upset, you are at fault and it is not in your best interest or that of the company's to keep making them angrier than they already are. I hung up on him as it was quite clear he was not capable of handling the situation and that he was in fact part of the problem.

When I called back to get his name from the store's phone operator, she told me his last name and then put me on hold while she found out for sure how to spell his last name. She did not confirm it and the next thing I know John is on the phone again. I stated very clearly that I was done talking to him and that I was taking my concerns to a higher level for action and hung up again.

I called back again and a different girl answered the phone giggling? So now that I am really upset this has become a joke for your employees? Really?!

I end up speaking to the original phone operator again and stated very clearly, again, that I had told her in the previous phone call that I was done speaking to the manager and that I needed to document everything so could she please confirm the spelling of his name. She then tells me that it is against company policy to disclose that information. Now it is pretty clear to me that she is lying as that would make the store manager not accountable for anything. Then after that John gets on the phone again and tries to offer me the company Guest Relations phone number and contact information which I have already located for myself.

I tried outlining the situation in the email function on their website and became ever further frustrated when I discovered there was a cap on the characters one could enter and that I had missed the call center hours and would need to wait until tomorrow.

The situation did not get any better when I called Guest Relations today. Not one of the three people I spoke to could keep the facts of the situation straight. They were evasive and not one of them was registering the seriousness of my concerns and were trying to blame me. Again, this has been the worst customer service situation I have ever encountered. After speaking to six people one should have been able to speak to someone with their head screwed on straight enough to show any degree of empathy and to put the brakes on the insanity and fix the situation. I was also told that I could not speak to Human Resources about the store manager's performance, never mind speak to anyone higher than a Supervisor.

All three people working in Guest Relations are difficult to understand due to their thick foreign accents and I had to repeat myself and correct all three of them over and over again. Not one of them could grasp the seriousness of the situation as to the store manager's performance. Both supervisors kept putting it on me that I wasn't willing to go along with what they were offering. Neither one of them could grasp what I was saying when I clarified that it is not the customer's job to take care of themselves especially after so many employees had inflamed the situation. I have worked in corporate sales and I can tell you with certainty that when the company ** up that badly you don't blame the customer. It is at this point that you take the problem off the customer's hands and just deal with it.

My friend who bought the bedding set for my daughter for Christmas lives in Vancouver, BC, Canada. It is 45 minutes without any traffic or hold up at the US Border to get to the store. Given the scenario that has unfolded, I do not feel it is appropriate to expect us to enter their store to return the product given the misbehavior of a number of your employees in that one location so far.

Ray is the first Guest Relations attendant I spoke to. He too, is to some degree treating me like I'm up to something asking if I'm sure my friend has the receipt and then trying to tell me we need to go back to your store again?! I had to repeat to Ray over and over again that I need a Queen size set and the set I ended up with is a full. The first supervisor, Julia, who came on the line asked me if I needed a King. I am doing my best to not cry at this point.

A call center supervisor also tried telling me that all HR concerns are handled locally at individual stores. The manager John *** who I was having an extremely difficult time dealing with last night due to his lack of professionalism needs to be dealt with as well as at least two operators answering the store phone last night in Belingham, WA. There is possibly a fourth employee involved who wrote Queen on the packaging in two different places, not to mention a possible fifth person who was working on the floor who reassured my friend that the product was in fact a Queen and not a Full.

After getting nowhere with Supervisor Julia, I then was placed on hold again and then spoke to another Supervisor Yvonne. I had to hang up. She too was blaming me for my experience claiming that she was trying to help and that I wasn't listening. Yvonne knew that she was the sixth person I had spoken to about this matter.

Is this company actually structured in such a way that permits so many employees at all levels to not be held accountable and that the objective is to frustrate and block the customer to the point of exhaustion that they give up and take the abuse? Most of the six people I have spoken to have asked me questions that would suggest to any fool that they thought I was trying to pull something over on them and that I was somehow in the wrong for expecting them to take care of the problem.

Driving all the way back to the store across the border is not going to work, especially given that there are upwards of five different staff in the one store that this product originated that are incompetent on one level or another. There is no excuse for any of their behavior.

Horrible! I purchased a new Wii on November 11th for my daughter for Christmas. Today, December 29th, I tried to hook it up so she could play with her new games she bought this morning and it not only didn't come with a stand but it didn't work, it doesn't recognize any of the games we put into it except Scooby Doo; all the others it didn't and when we put them in my son's Wii they worked just fine! So I went to the store today to return it and get a new one and I told the store manager that I felt it was used or refurbished and she told me no way that they don't see anything like that there. I was also told they only exchange for 45 days with electronics and it states nothing about that at all on the receipt at all! Not only that but I was told when calling the main office that it has to state that if it doesn't state 45 days they have to exchange it.

Then while spending over 2 hours on the phone got to the 3rd supposed manager Mary Jo, who told me the serial number on box and on unit are different! So like I said, they sold me a used unit! Now they say they need to investigate it and will let me know! All while keeping my $150 and my daughter with out her present! I originally just wanted an exchange, now I want a refund. I will never buy anything from there ever again! So in the meantime, what am I to do? I have seen I want to file a complaint and seek money and my time and gas wasted trying to fix a problem that should not be mine! All I did was buy a Christmas gift for my daughter. So now I am the one with out a gift and $150.

This happened in Tampa, Florida at around 7:00 p.m, on Monday, December 26, 2011 at the Target store located at the corner of Ehrlich Road and Dale Mabry Highway in Carrollwood. I went into the store to pick up a bottle of wine to bring to an after-Christmas gathering. After receiving no help locating the wine section from two annoyed red shirted employees, I finally happened to locate it upon it myself, selected the bottle, and brought it to the register.

What happened next stopped me cold. The cashier asks to see my ID. I'm over 50 but it's not a problem. I take out my driver's license and I handed it over to him, pointing out my birth date. He takes it towards the register scanner and says, "I'm going to have to swipe this". And I said, "No, you do not". After his repeated insisting that he had to, I replied, "Look, you asked for my ID and I gave it to you. It's what the law requires and I have no problem with that. But nowhere does the law require or even allow that you take possession and ownership of my most private and confidential personal information contained on that strip, required in order to buy a bottle of wine. You can write down my driver's license number if you'd like. You can even make a photocopy of it if you feel the need to but under no circumstances are you going to swipe it".

After a bit more back-and-forth with customers in line behind me, the cashier leaves to go hunt down a manager of sorts. When this individual shows up, the cashier tells him that I won't let him swipe my driver's license into their system. The manager insists otherwise. After telling him the same thing I had told the cashier, he goes to swipe it anyway. I actually had to tell him to stop and to give my license back to me immediately which fortunately, he did. I was dumbfounded though. I told him, "Are you kidding? You have no signage or notices whatsoever in the beer or wine section and no notices on or near the cash registers. You are telling me that you are required to gather this level of highly confidential information on me yet I have no idea of where it goes, who gets it, how it's kept or used, or what Target will do with it and it was kept as an apparent secret until the cash register. You don't disclose a thing about this anywhere.

Even more, there is no privacy policy posted anywhere and to top that, there is no information posted or even available, disclosing to shoppers and customers that in order to buy any beer or wine from this store, that you will be required to turn over to them your most private and confidential personal information gathered by the State and Homeland Security contained on the electronic strip on your driver's license. I continued, "It's just not going to happen. You've examined my very valid ID which is fully acceptable to the State of Florida which means it's acceptable for this transaction". And in a particularly rude and contemptuous manner, he snatches up my bottle of wine from the counter, flips around and hollers, "Then you're not buying it here!", and heads off away from the register with it. I am still non-pulsed.

Imagine, Target is insisting and requiring that you turn over to them all the information compiled on you that only the State and Homeland Security have and refuse to sell to you if you don't comply. It is an abject, strong-arm violation against you as a customer and a complete affront to you as an American Citizen. I've shopped there for years and I used to think they were the shiny class act of these types of stores but no more. Frankly, what happened there scared me to death. Unless they're the last option available to me for something I need, I am so done with Target. There are plenty of other options and after seeing some of the many serious other complaints in here, it just feels like Target is creepy and mean-spirited.

I bought 4 strands of Clear Snowflake Icicle Christmas lights, which comes with 9 large snowflakes each, to hang on our fence. Last year, they worked fine. This year (the second year), however, one whole strand is blank and most of the other lights are too. Out of 36 snowflakes on the 4 strands, only 12 of the snowflakes light up anymore and it's been fewer and fewer all the time this season. We didn't mishandle these things in any way, so I'm confused about why they won't light. I changed fuses and it still didn't help. Last year, at the end of the season they all worked, and this year they don't. I'm confused why that would happen.

I'm furious that it would cost so much and only last one year. Online, these things sell for $17 a strand! What an expensive piece of junk. I also tried writing a review for this product on the Target website since there were none and I wanted to warn other people. Conveniently, Target hasn't posted my review. When I go to write another one, a pop-up comes up that says something like "oops! We see you've already written a review for this product." When I went to write a complaint to Target about these two issues, the online form wouldn't accept my email, saying "your comment is invalid" but not giving a reason. After working at it for a half hour, I finally got one to go through.

I got a response, but it was absolutely unhelpful (surprise, surprise). They sent me a whole list of the requirements for returns. Even if I had the receipt from a year ago, I couldn't return them since they have a 90-day return period. Wonderful. They also said I could make a review by doing blah, blah, blah, not addressing my point that it won't let me write a review in the first place since it won't bring up the page for it.

I purchased the iBeats from Beats by Dre for my husband for Christmas at Target located on 7535 West Broadway Avenue, Brooklyn Park, MN 55428 on 12/3/2011. When my husband opened the box, we noticed that the headphones were not the iBeats and they were the Skull Candy brand. I took the product back to Target (same location where I purchased them) and asked for the real iBeats, however, I do not have the receipt but do have my check card and bank statement that showed I did purchase them.

Target refused to do an exchange telling me that since the product is already open and no receipt, they can't do anything. I asked them that they should be able to retrieve my receipt from their system as well as video from when I purchased the product. They said that they can do that but won't be able to use the receipt from their system to do the exchange. How so? Why can't Target use the receipt on their system to do an exchange? I do not want the money, I just wanted the iBeats. Target still refused, gave me their customer service number, which didn't do much help because I got the same answer. Target's customer service gave me the manufacture number, which doesn't do me any good. So now, I just lost $100.00 and got a $5 dollar headphone. I am taking this matter into court.

I waited in line at the Target - Woodstock, GA on Black Friday at the grocery entrance for over an hour, along with fifty other people in the freezing cold and we were not led in. I could not see the other side where there was line going around the building. We were seen by several employees and were ignored.

I wrote a letter to Target with no response. This, in my eyes, was false advertising. I waited by the entrance and was not led in and I was not notified that they were not opening one side of the entrance. When I did find out what was going on, I was told, "Lady, these people have been in line forever." Well, you know I had 500 in my pocket and did not come to buy any electronics.

I was an avid Target shopper. I have my red card of which I got rid of and can't believe any store that would treat customers so rudely. It is and always will be false advertising.

December 24, 2011, I and my Sister went to Target to get MW3 for Christmas. We got it and everything was fine until Christmas morning. My brother unwrap it and then he removed the plastic from MW3 and the disc wasn't in there. I have no idea what to do and I'm very upset.

Christmas shopping at the Lauderhill, Florida store turned into a nightmare. Associates were rude and racist, and treated my wife and I horribly. We had found a pajama set that we wanted to give as a gift for a friend, but the size we needed was out of the packaging. It had no ribbon, opened by a previous customer. We asked if they could fix it, they said no. We asked if we could use ribbon off another package, they said no. They told us to pay full price for the unwrapped set. They told us if we touched the other set, we'd have to pay for both. They followed us around in the store, told us they'd mark our purchases so we could not return anything to any Target store. The associates were horrible.

Target.com recently sold my mother-in-law (Jackie **) a Wii. However, Target did not have a Wii for her, and now refuses to return her money, but gave her a gift card that, here is the kicker, doesn't work at the store. But this is not the point. The point is they did not refund her money in the form that she paid for it. She was forced to go to another store and pay twice as much for a Wii. I am sure there is a law that states you cannot sell an item that you do not have. Target has taken advantage of my mother-in-law. Apparently, she purchased a figment of an item for my son. Target left her crying in the middle of the store when she went to spend the gift card only to find out it was no good!

I went into a Target in Aurora Co off of Alamada street, I wanted to buy a Kodak EasyShare camera that they had for $179.99 and a Kodak Camcorder that they had for $129.99. If you purchased both, you got the camcorder for 50% off. They did not have the camera so I had them call another Target off of Mississippi St. They informed me that they had it. So I drove across town to the Mississippi location. When I got there, I noticed that the exact same camera was priced $20.00 more and the exact same camcorder was priced $50.00 more.

I asked to speak to a manager and asked about the price difference. She stated that her store had more in stock so they were higher priced. I asked if she could price match the other Target and she told me no. I then asked if they price match other stores, she informed me that they did. So if the cameras were at Walmart, they would have price matched but not at another Target. How can the same store have a $70.00 price difference on the exact same items and why did they not tell me that before they sent me all the way across town?

The Falls Church location has the most poorly managed pharmacy I've ever been to. Over 3 hours wait time is just a little excessive, especially when they see you have your sick, young child with you. The previous two disastrous visits have involved an incorrectly filled prescription (a legal hazard, if you ask me) and, again, a complete lack of respect for my time. If you tell people the prescription will be ready in 50 minutes (an excessive time in it of itself), it should be there at that time. Don't ask the person to stand again in a 10-15 minute line, only to tell them again to come back in another 30 minutes.

Since I felt these issues should be addressed and corrected, I called to report the incident to a manager. The pharmacy manager was not there but I believe I spoke to the store's general manager, which I must add, was a very understanding and apologetic man. He let me know that he would forward the information to the pharmacy manager and I would receive a call the next day. True to his word, I did receive a call, which in all honesty, just added insult to injury. Her comments were full of excuses and contempt. I tried one more time to address the issues directly with the company, only to find out my concerns do not qualify as a valid comment/question on any of their contact us portions of the website.

I purchased a Keurig Elite on Monday, December 19, 2011, at 10:53 in the morning. Around 2:00 in the afternoon, I changed my mind, and attempted to return the item. I had my receipt, and the Target card I had charged it to. The coffee maker was never even removed from the packaging, but because the sampler box of K-cups were opened (I wanted to see the selection, since they weren't posted on the box), Target refused to allow me to return the item. Please note that the actual K-cups were not opened. I was told, because it was a food item, they couldn't take it back, once opened. I did not buy the K-cups. I bought the coffee maker, which was not even used. This is absolutely ridiculous. No other company would handle a return like this. I have spent thousands of dollars at Target since our location opened. My husband and I had our wedding registry, and baby registry there, have two Red cards, and shop there every Saturday for our household needs. I will never shop there again. I am paying off both accounts promptly, and closing them out.

The consequence is that I am now stuck with a product I don't want. Their return rules are printed at the back of the receipt, obviously disclosed after the purchase was made. I was well within the 90 day return time frame, with my receipt and the product unused, and was denied a refund. This is not an example of being consumer friendly. I feel violated as a "guest" in their store, that I cannot have the option to return an item I decided I no longer wanted. I am so disgusted with this policy, and I am submitting a complaint to the Better Business Bureau. I have worked in the customer service field for over 11 years, and Target obviously does not desire to retain customers and their satisfaction. They do not seem to stand behind the products they sell. It's pretty obvious that I am not a valued customer, as they won't allow me to return an unused item, purchased hours before, with a valid receipt. A $100 item will now prevent me from spending thousands in their store per year. This is such a shame, and I am really upset about it.

I purchased a Star Wars Lego set from Target online. They sent me a black and white blanket, with flowers on it. The set was to be my son's gift from Santa. They refused to send me the item I ordered, or refund my money, until they have the blanket back. I did not agree to pay for a blanket! They told me it would be at least a week or two, before they could process the blanket return, then start on my refund! My son will not have his gift from Santa now, as at $150, I can not afford to buy it again, until they refund my money.

I bought my mother gift cards for Applebee's at Target $150 worth. My mother called me from the restaurant to inform me that they wouldn't accept the cards. I tried to give my AMX over the phone, which could not be accepted. My mom had to leave her date at the restaurant and drive home to get funds. She is 73 and this was quite public. I run a hotel, things happen. I called customer service to try and resolve. They are in India. They told me that they don't sell gift cards other than Target. I tried and gave them my receipt number. They said they are just a call center to hear the customer out and have no access to help me.

They finally forwarded me to someone I think might be stateside. She told me to call Applebee's. I gave her my receipt number and she said that it is a gift receipt I am trying to cash in. I told her I bought the cards, she can check my credit card. She said I did not. I asked her to just take my email address and get back to me with a resolution. She said that she can give me another number to call tomorrow. I again asked if I can just give her my email address as I would prefer them getting back to me. Believe me, after a 30-minute call from Aruba where I live, I just lost half of the $150 in question. She then hung up on me. I called my mom back and apologized asking her to just take the cards back.

I purchased a CD at Target on December 14, 2011 in the Norfolk VA store on Military highway. However, the CD was defective so I returned it to Target in the morning of the 25th and the manager told me that I had to get another CD because Targets policy is not to refund or give a store credit on an open CD or DVD. So I got another CD with the same title and it was defective also.

I went back to target this evening and asked if I could have a store credit because apparently there was something wrong with the CD or possibly I could exchange it for a different CD of the same value and was told by the manager that I could not because he didn't know if I copied the CD or not. I told the manager with no last name that I had shopped in Target for many years and never has anyone disclosed to me that you can't exchange or have a store credit on a defective CD or DVD. Also, I did not copy it!

The Manager said that the Target policy was on the receipt and begin to show me under the item purchased where it says Item Opened Same Item Only. So I said that doesn't make any sense. Target sell items, where it isn't disclosed until after you purchased, that you can't refund or get a store credit for it if its defective. He said that it's a known store policy. I asked where it said that other than on the receipt and he showed me at the Return Section where it said this. I said you are crazy. How would I know this if I hadn't purchased the item?

So I go to the back to get my third CD and loudly asked several people in the Electronics section if they know that if they purchased a CD or DVD and it was defective that they couldn't get their money back or a store credit. They all said the same thing, which is no. I said, "Well, here I am for the third time trying yet the same CD again." They all put their stuff back on the shelf which gave me some sense of satisfaction since I couldn't get any from the manager no last name.

The story gets better. I called the Target customer service live and spoke to a Specialist who basically reiterated what the manager said that this was Target's store policy and I was out of luck. So instead I kept the CD and returned all the $229.61 worth of items I purchased there. Just say no to Target!

I'm just wanting to voice my disappointment that the men's graphic t-shirts at the Greenwood store, have not been restocked since Black Friday sales. The most popular styles were gone on Wednesday, night before Thanksgiving day, and they have not replenished the stock since then, for Christmas shoppers, and it's been three weeks, and still no shirts to buy, particularly the Star Wars t-shirts, which seem to be the most popular for most of us to buy, for the guys on our shopping list.

I never received video game preordered in October. It was returned without being delivered. I have made 5 calls to customer service at Target and get a different story about the refund. I still have not received refund of $72.18. I would like a refund to my account—no gift cards as I do not plan on ever shopping at Target again.

I went to the store at 7:30 AM, and waited in line for the Compaq cq57-315nr. I was the first person in line at the electronics counter, and the man was looking all over for the computer, then he called another girl over and she said they sold out the day before for the sale price at $233. In the ad, it says the sale starts on December 11th, not December 10th.

Doodle Bears are in high demand this Christmas Season. That was a big request from my daughter for Christmas. It took me weeks to find one. She wanted pink but I was only able to get purple. I found one at **** one morning. I checked every morning to see if they were back in stock. I noticed that Target had received some in a couple of weeks ago so while returning some items to Toys R Us, I called Target to see if they still had them and if they had a pink one. I spoke to an individual who very clearly told me they had a pink doodle bear and he would put it behind the counter at customer service for me. I confirmed again that he had a Doodle Bear and not an Inkoos and he said yes. So I proceeded to return the one I had since I was at Toys R Us and then went over to Target to pick up the Pink Doodle Bear they were holding for me.

When I got there, they held back an Inkoos! I was so angry I couldn't see straight. They tried calling other stores but no one had any. As the conversation proceeded with this manager, she got more defensive and defended that employee's wrongdoing. And to top it all off, if they did find one she told me I was going to have to go and pick up the doodle bear myself. She was calling places an hour away. Even though it was their mistake and they screwed with my daughter's Christmas present, they wouldn't even have it shipped to that store. I can't put into words how angry I am with Target. We were forced to go on Amazon and pay over double what we originally paid for the doodle bear so that my daughter would not be disappointed on Christmas morning.

I called Target on December 2 to make a purchase, because the Target gift card wouldn't work online. I gave the customer rep my info and MasterCard number. That rep stole my info, and used it to rob me $400. I don't know what to do. I called MasterCard and they are investigating it. I also called Guest Relations at Target, who only said sorry, and that they can't do anything about it. This was my first purchase from Target, and my last . I wish I could do more but i don't know what to do.

My girlfriend and I visited the Target store in Clearwater, Florida last night to shop for groceries. We have shopped at Target for many years. They were out of two key items we needed. I asked to speak with a manager about the lack of those items. According to the manager, David **, both items were not in stock. I told him that we would have to take out business elsewhere. I told my girlfriend that we would go to Publix. We proceeded to walk toward the exit and Griffin, the manager, closely followed us. He accused me of touching him and challenged me to touch him again. I told him to back off. He then started walking closely behind my girlfriend. I told him to stop stalking us. He told us to get out of the store. Before we exited, I took a picture of him showing him angrily staring at me with him hands on his hips, in an aggressive posture.

Evidently, Target likes belligerent people in management positions. Vote with your dollars. Don't spend them at Target. Take your business elsewhere.

My wife and I got married on November 6, 2011. Two months prior we signed up for the online wedding registry at target.com. About two weeks before the wedding it showed us that eight gifts had been purchased. So after the wedding we drop by a local target to see what we needed to do to get our gifts, they instructed to call the 1800 number. We called the number to see what the next step would be for us. It took three phone calls to get in contact with someone because we kept getting hung up on. After getting through to a person we were told that we needed a reference number or the person name of who brought us the gift. When doing the registry it don't give you any information outside of letting you know what items that were purchased.

So without that information we were told to just wait because they couldn't do to help us. It's been over a month since our wedding and still no gifts have been delivered to us. Every time we call we get hung up on, passed from department to department, or told just to wait. At this point it doesn't look like we are going to get our gifts. It's horrible how customer service has treated us and how bad target.com is for not delivering our gifts. This has been the worst experience with target ever. This is something I would expect from Wal-mart. We just want our gift that's already been brought for us.

Just to start, not too long ago, I have started doing some extreme couponing. With a family of 5 to feed on barely 2 incomes, it has became a major necessity. On Friday, Dec. 2nd, my mother-in-law and I went to Target on Hwy 41 in Acworth, GA. at around 10pm since this particular Target stays open for 24 hours. After about an hour of shopping, and carefully making sure I matched up my Target coupons with manufacturer's coupons to get the cheapest price, not to mention a few free items, I proceeded to the check out lane. I noticed that the lady in front of me had about the same amount of coupons as me if not more.

So after a brief conversation with the lady in front of me, I asked the cashier if they had a coupon policy to see if I needed to split the 40 something items I had into different transactions. The cashier replied with "No, we don't have a limit". So I'm thinking great because I had a coupon, actually 2 coupons, one is a manufacturer's coupon and one target coupon, per item. After the cashier had rung up all of my items and all of my coupons, except for 2 coupons that wasn't scanning properly because of printer error, I told the cashier not to worry about it and that it was fine. She said "No, I want to make sure I don't get in trouble for taking it." I said that it's fine and no big deal. The reason I said this was because there was now a big line forming behind me and she was the only cashier working. She called for the night line manager and there the nightmare began.

I was literally 2 minutes away for paying for all of my items when the line manager walks over and says to me in a very rude manner, "I'm not taking these coupons and I'm going to have to check all of your merchandise." I asked her very nicely why she wouldn't take them when the cashier looked over every item that I had a coupon for, which was all of them, as she was scanning them in. She rudely said "Because I'm the line manager and I'm not taking them!" So I am very livid at this point because I had already been to 4 other stores to get my grocery shopping done and I have never had this problem. I asked her, "Are you not taking any of them? How many are you going to take?" She replied that she is limiting me with one coupon per item!

Now this will not allow me to get the food items or the personal care items for free. So I politely said, "Why is it that there is a problem with my coupons when the lady before me had just as many and there wasn't a problem with hers?" She replied with a very rude look on her face and no words. So she snatched all of my bags out of the buggy, pulled all of the items out, looked at me and rudely said, "Now we are going to start over!" I wouldn't be making such a big deal out of this but my total before coupons was around $60-70 and after my coupons it was supposed to be $12 plus tax. That's a huge savings and a big difference.

I not only felt humiliated in front of all these customers because by now everybody was staring at me, but I have never had a Line Manager talk to me this way. I was shocked at how the managers treat customers with coupons! If Target doesn't want to accept coupons, then they shouldn't have Target coupons! To top it all off, my coupons expired the next day! I will never shop at Target again and I have told all of my friends, that are now extreme couponing, not to go to Target. I don't care how "great" the savings are because their customer service is, well, let's just say the customer isn't always right especially when you have a few coupons! So now I will find another place to shop for my groceries and my Christmas shopping. My friends and family, which by the way shop there all the time, will also find another place to shop. So we will see just how well Target values their consumers!

I bought a gift card at Target Fresno. I gave it as a gift to my friend. When she used it as a payment for a store purchase, the gift card was already empty. I found out that somebody else used her the gift card online. It could not have been used online on our end because it has not been scratched until then. The gift card was worth $140. I have spoken to different customer service agents but I was informed that they cannot do something about that situation. I was very disappointed and infuriated because I was led to believe that the gift cards are safe and secure. Obviously, they are not and Target does not want to resolve the issue.

On November 25th, I placed an order online for an Xbox 360 with two controllers for a total of $204.92 with tax and shipping. I received confirmation, my order was placed and it would be delivered between Thursday 12/1 and Monday 12/5. On Tuesday, 11/29, I received an email stating there was a delay and that it would be delivered between 12/6 and 12/8, which I did not have an issue with. I checked on this order today, 11/30, to see if it was shipped and the order stated "canceled". I never canceled it! I called their customer service and spoke to a "Daniel". There was a lot of silence and hmm's. I asked why it was canceled. When nothing was being explained to me, I was told it was out of stock. I never received a call or an email stating it was out of stock. How does a company take orders when it said it was in stock and then turn around and cancel them?

It will be a while before I go to Target and truthfully, I shop there all the time because it is close to my house. I prefer it over Walmart. However, I have already been stung on their stinky return policy and now, this. I will never order something online from them again. I will now not pick them for my pharmacy either, which was encouraged from my workplace. I will spread the word on my experience as my child now does not have an Xbox 360 for his Christmas gift. The reason I bought it was it was a decent price and money doesn't go far. Now, the same sales are gone and I get to spend more money to buy one. It won't be at Target though.

Target is a very, very spiteful company to do business with and I will never ever shop at Target again! Did you know that Target is a company that will not refund back to PayPal. Correct, you get a credit voucher instead! **! What kind of customer service is this? Boycott Target simply by knowing their business practices towards their customers.

Friday, we shopped at the Target store in Fort Wayne, IN near Glenbrooke Mall. We used the restroom and the tile floor was filthy, and the trash was overflowing. The sinks were not clean and there was toilet paper all around in each stall.

Target continuously overcharges me on my credit card. They have exorbitant late fees and interest rates for very small balances. Despite on time payments, Target says I am late on my credit card. They received a $30 payment on a card which had been paid down to $150 and I'm assessed a late fee because it wasn't enough! They charged 3 late fees even though I paid the first of month every month and other credit cards with the exact same due date never assessed fees. My credit rating was lowered as a result of a paltry card that offered nothing but high interest rates, big late fees and deceptive business practices.

Unhelpful online customer service people: I emailed Target about an item missing from a package. They insisted that I pack up and send back to them some random bra that had been put into the package (not ordered) before they would send me the item that I did order.

So, I emailed back explaining that this was a picking error in the Target warehouse, not a return or exchange. I just want the item I paid for & asked that the matter be referred to a supervisor.

The email I got back from the "supervisor" was a canned statement about Target policy regarding returns/exchanges of damaged items requiring return of the damaged item prior to shipment of a replacement. Very annoying. Do these people speak English? Or are they intentionally unhelpful?

Then I called. I explained the matter to one rep, who put me on hold, and then transferred me to another person. The last rep finally understood that it was a missing item and issued a credit, since the item is now out of stock. So, I have wasted over an hour of my time, and never did get the product I originally ordered.

I used to manage a direct marketing business. I never would have tolerated this kind of performance from my employees. Don't they care about repeat business? Target used to be a good place to shop. They are slipping.

I purchased the Winsome Gourmet Cart 84920 from Target.com. The box came without instructions. I have called Target for instructions and reached a call center who told me to call Winsome, which is the Target phone number! This has been going on for one month now and I cannot put this cart together (P.S. I emailed Winsome, to no avail).

The pharmacy ** at Target store in Broadway, El Cajon. The white girl in the front is snobby and when she works with the Asian pharmacist, is even more rude and yells at you. They laugh at people who are on Medicaid. I am going to change my store because of this. You need to get new people, you had nice people but they left.

If you get new people, I will come back. Get rid of the Asian pharmacist, she is so rude. That is why the white girl in the front is rude. What happened to the older man pharmacist, he was so nice and the Mexican girl? I think these young people don't like older and disabled people, maybe they are jealous. If I could sue them if I would, but I don't want trouble. Just get rid of them. Thanks.

I am a loyal Target customer, have my Target card. Returned a defective product. No help from clerk or store manager. Given a phone number to call. No help. Given another number to call. Voice seemed disinterested and robotic. Was transferred to Michigan, where I waited on the phone more than 10 minutes, I finally hung up in frustration.

Target--only store I (used to) shop in that gives customers such a bum return policy. All I wanted was a gift card for the value of the item ($15), which I would have promptly spent in Target on that day.

I purchased an iPhone 3gs from a target store for $429.00. I took it home to connected it too iTunes and things were great till an hour after I set it up, the phone froze, wouldn't turn on, wouldn't pick up service at all. So I returned it to the target store for a refund or exchange, they told me I had to personally take it up with apple there was nothing they could do.

I rang apple that day and they told me under no circumstances was it my duty to contact them, it was targets responsibility to do so. I then returned to target to tell them this, and they contacted optus, the phones provider and said they would send it away for repairs. This was a Thursday and I'll know something within a couple of days. On Monday, I chased them up and called target and the response I got was, the phone has not even been sent away, will get sent today, to wait 14 days too hear anything. 3 weeks later I'm writing this, I called optus and there is no record of them getting my phone. Target have lost my phone I paid outright for. I called head office today too find out. I should never had to wait 3 weeks. I should get a refund or exchange straight away. Target never followed procedure and it has been so stressful.

Target had an ad for computers and TVs so I went to the store at Mansfield TX. at 8a.m. and lo and behold, they had already sold out and I was the 1st customer of the day. So I am to believe the employees had bought the electronics for themselves and left none for the customers. That is not right. I was told to come back everyday at 8 for 3 days and I finally told the manager that they should not have the salesperson say they were sold out when they did not have any for the customers to begin with.

I called early morning on your customer service number to see where there were the Acer $197.00 computer laptops at. They told me there were 14 in stock that just had gotten there. Then, I waited and called the store in Smyrna in Windy Hill, GA and made sure that there were there and they said yes. So, I drove up there 2 hours away to pick up these computers.

I got there and they said they ordered the wrong computers and that it was a mistake on their part, so they would not in any way help me with this issue. They would not call me when some came in or even give me a rain check. This is their issue with them ordering, not mine. I drove 2 hours away with 2 kids and husband to pick these up. I think the manager of that store and your policy to make customers first priority are a false advertisement to me.

I pre-ordered a video game on 10/29/2011 that was being released at midnight 11/08/2011. I paid $14.98 to have express shipping so that the game would arrive on 11/08/2011, which was my boyfriend's b-day, and this was his gift. I woke up today 11/08/2011, an email sent @ 5am that something was wrong w/ my order and it would be delayed and the "new" estimated delivery date would be 11/10/2011. What, with no offer to waive my $14.98 shipping fee?

So I had to spend the next 35 minutes waiting for a "senior specialist" to come on the line to resolve my issue because the first rep I spoke to couldn't handle my request apparently. I was given a "reference number" to give to the senior specialist so that I would not have to explain my reason for calling again. Of course, I had to provide all of my information again, after a 35 minute hold, because my "reference number" could not be pulled up. So, I was given no explanation as to why my order was delayed, and why I had to call in to request my express shipping charge to be waived. It is what it is, apparently.

Next time, I will use GameStop for my video game purchases, because all my friends and co-workers that ordered their game from GameStop, received theirs today. I thought I could trust Target w/ my order, and that my boyfriend could be enjoying his gift right now, but no. Never again will I order from Target.com.

I've been purchasing Swheat Scoop cat litter from Target for a couple of years. The manufacturer sends me a few $1.00 off coupons + a special coupon good for 1 free box of 15lb litter for every 12 boxes I purchase.

On Nov 7, 2011, the same cashier that always rings me up, asked the manager for help, like she always does for the free box coupon because it has a special code that rings it up and honors it. The manager told the cashier that the UPC on the coupon was only for pet stores and not for general retailers, so they refused to honor that coupon. Then the manager told the cashier that my $1.00 off coupons could only be used one per visit, per transaction. There is no such rule printed on these coupons.

The manager stated that Target is losing too much money because of people like me. The cashier made a quip that I must have watched some reality show about couponing. I've never watched such a show and have always used the manufacturer's coupons at that Target store. I don't understand the rudeness.

**This complaint is for the Orange Park Target on Wells Road** We bought a 32 inch Westinghouse TV on 11/6/11. We got it home only to find that the power cord was missing. We called Target and the guy in the electronics department asked me, "What kind of TV is it? " When I told him he said, "I knew you were going to say that." This tells me they already knew the TV was missing the power cord but put it on the shelf and sold it anyway! He then told me that they did not have anymore of those TV's in stock and the only thing he could offer was a refund. Otherwise I'd have to call the manufacturer and wait 2 weeks for them to send me one. When I asked to speak to a manager, he huffed and slammed the phone down!

He did not place me on hold so I could hear everything he was saying. Once the manager, Robert, came to the phone I told him my situation and asked if there was anything he could do. His answer was the same as the first guy. When asked if we could switch out a different TV for the same price, he said he could not do that but would take the discounted price which was about $85 and put it towards another TV. We loaded the TV back up and took it back. The manager I spoke to came up and I asked him, just to clarify, that he had said he would take the discounted price off another TV.

He became very rude and claimed he had said no such thing. We shop at this Target often but will not be going back after this experience. I could not believe the lack of customer service by this store! We returned the TV and went to Walmart. We ended up getting and 32 inch LED TV for about $30 more. I would rather travel the extra 15 minutes and pay a little more for better customer service. We will not be returning to this store and I will be sure to tell everyone I know to do the same!

I usually love shopping at Target. My husband and I had been at Target both Thursday and Friday (11/3/11 & 11/4/11) looking at left over Halloween items. We usually get a bag of popcorn to eat while we shop but could not either day because the machine was broken on both days. On Saturday, we returned to Target again with our 5 and 7 year-old children to shop, and noticed that the popcorn machine was up and running. While I once again looked at the Halloween sales my husband took the kids to get two bags of popcorn and drinks. We usually put the popcorn in a Target plastic bag and tie it most of the way so that it will not tip over and spill on the floor, but will still allow fingers to reach in and eat the popcorn.

As we shopped, we all snacked on the popcorn. Later that evening, while I was putting the kids to bed, my husband opened the popcorn up to eat it while he watched TV when he noticed green pieces of popcorn in the bag. Not a lot of them but we had already eaten half of the bags! I called the store Sunday morning and talked to a manager who said she did not know what it was but that they only use environmentally safe cleaners as to not harm the customers. I reminded them that the machine had been broken and that someone may have fixed it and used something else. However, they did not seem concerned. I was offered a refund for my popcorn and drink purchase (which I do not want).

On Monday, I called the main office and talked to a lady who asked me "Why would my kids eat green popcorn". I was so furious. I did not know we needed to inspect the Target popcorn before we put it in our mouth. Target made no effort to see what it was on the popcorn. They do not seen to care. I explained that my son, husband and myself have not been feeling well this weekend, which may be a coincidence, but she made no effort to remedy the situation. I have the popcorn still (the green ones in a zip-lock bag). I do not know what is on it. It may be nothing to worry about but I would like to know.

I tried to return merchandise that was on our baby register. We had original receipt, but according to Target's policy, " anyone who pays for an item with anything other than cash, then they only get a store credit". This means if you pay with a debit, credit, or some other card, then you'll only receive a store credit. I only tried to return one item on my registry.

I thought Target was a legitimate company. They can't be, not with the way they treat their customers, at least their online customers. I purchased 4 items on 9/10. I sent back 3 of those items on 9/15. I got credit for two (the less expensive returns, of course), but no credit for the third item. I sent numerous emails to them asking to give me credit for the remaining item that was in the box. No responses from emails, none. Don't even waste your time. All kinds of problems with their online help too. "Sorry, you cannot look up your orders by order number at this time.", "Sorry, this site is not available at this time", etc. So I took a deep breath and called the number for returns, which wasn't. I told my store in full, to 3 different people, before I was put in touch with Smead, a Team Specialist. Thank goodness they didn't connect me to a regular team person.

After one full hour of talking very, very slowly because of the communication problems (India? Philippines?), I finally was told I would get my credit. This was because I had saved the USPS receipt number and read it back to them. Do not send anything back to these people if you didn't keep all your backup showing when the return items were mailed, how much they weighed, the delivery confirmation number. And even then, expect to go through the same kind of ** I did. You should read the hundreds of negative complaints on Target's own website about their service (online and in store). At the end of my call, I asked Smead if he enjoyed working for a company that makes its customer so angry? I asked him what tools does Target give him to be able to respond more quickly to customers who call? Who can afford to spend this amount of time on a call? Especially because Target made a mistake.

He agreed with me that he doesn't have the ability to look up carrier numbers quickly and also that there is no system in place where they can get back to the customer rather than having the customer stay on hold. In the comments section at Target, there are stories of people being on hold for up to 5 hours. Most of all, why doesn't Target answer its email so this can all be avoided? Oh and equally as important, why don't they improve the way they log in returns so this doesn't happen in the first place? I, like the others I read about, will never shop online with this store again.

I would like to file a complaint regarding my recent order on Target online. I ordered a toy for my nephew's birthday on October 28th (Order#**), and my card has never been charged and the estimated order arrival date has already been pushed back once. I received an email from Target.com on November 2nd informing me that the estimated arrival date had been pushed back and the email said I had the option of cancelling the order, but when I went online I was not given the option to cancel the order. I just called customer service and was told the option to cancel the order expired on November 1st which is completely contradictory to the email I received from Target.com on 11/2.

I am extremely unhappy with Target.com because now I am stuck. My nephew does not have his birthday gift and I can't order a new one from a site that can actually ship their products out on time because I cannot cancel my order and I do not want to run the risk of him receiving two toys. So basically, I look like a jerk because my nephew did not receive a gift from me on his birthday and I do not want to mention that a toy might be coming because I really wanted it to be a surprise.

Unfortunately, this is not the first time I have experienced this problem with Target.com. A few years back, I tried to order a Christmas present for my same nephew and they toy never shipped out, Target refused to cancel my order, and I had to wait months before I received a confirmation from Target that my order would not ship and my card would not be charged. My overall rating of target.com is 0!

I placed an order on Target.com but didn't receive a tracking number or confirmation email. And the order does not show in recent transactions, but the charge has already been submitted to my bank account in an amount of twice what was in my order! What is going on with Target? I generally have great experiences at Target, but I will never shop at Target.com again if this isn't resolved.

I received a gift certificate for Target.com. My daughter was expecting her first child so I decided to use the cards to purchase items for her. The order was placed and the card was drained within seconds. Through no fault of Target, the post office sent the boxes (2) back as undeliverable. Target had the address correct, but the post office made an error. The first box was received by Target on October 11, and I received a replacement gift card via email on October 18. The second box was received by Target on October 15. On October 25, I called Target and encountered a very rude individual that informed me that returns take 7-10 business days. I called back on October 28 and was told that the refund was "being processed".

Today, November 2 (13 business days after they received the return), I still have not received the balance of the return. When I called this evening, I was told that I would get the balance in 7-10 days! Another 7-10 days. In the meantime, my daughter is in labor and obviously will not receive these items before her baby comes home. It took seconds for Target to drain the funds from the gift cards used to purchase these items, but they can drag their feet for a month to return my money. Also, each time I called, I was on hold for more than 45 minutes with the same two songs playing over and over. I am going to blog this experience, complain to as many consumer advocate sites as I can find, and tell everyone who will listen and never shop at any Target again.

An attempt was made to scan information from my driver's license. The purchase of a single bottle of mucus/cough medicine containing dextromethorphan should not be an issue. My age and date of birth are also on my retired military ID which was refused. For me, Target is now a "no shop!" I used their website "Contact Us" for corporate, and the website stated, "Oops, there was a problem. Please correct the following 1 issue: please enter valid questions & comments." I'm not shopping there again

I bought 4 boxes of Halloween lights to decorate my fence for my grandkids and the kids in my neighborhood. 2 strings did not work. My husband is an electrician and got them to work by replacing orange lights from my Christmas lights. I did not take them back because it would have cost me more to return them in gas. I just thought you would like to know about this problem. Bar code is #92401 17989. Thank you for your time and Happy Halloween. Patty **

I purchased 40" Apex TV 03/2011 with 3 years extended warranty. It broke on 08/2011, so I contacted manufacturer for repair. They told me to wait for 3-4 weeks, then they said to wait for 10 more days. No response.I contacted Target Extended warranty company who said that they can't help me until manufacturer warranty expires, which is after 1 year. Target Guest Relations says "Not our problem". Nobody will take responsibility for this problem.

I purchased several hundred dollars worth of items from Target online. I received everything, except for 5 exercise DVDs. I called Target, and they issued me a replacement order and a new tracking number. I waited several weeks for it and tried to track in on their website. It continued to say it was an invalid order number.

The first time I called Target was a day before it said it was due to be delivered. I was concerned because I was moving out of the country soon after that due to my husband being in the military. I was told that it would be delivered the next day. I asked for a tracking number and was told it hadn't left the warehouse yet. I then asked how it would be delivered to my apartment by the next day, if it hadn't left the warehouse. But I was told that it would. He also told me to call back the next day.

Of course, I called back the next day and was told that it was still on the way and there was nothing they could do. I have since received 7 emails which stated that there was a delay of my order and gave a new delivery date. It also said that if I want to cancel it, I may do so on their website. Well, I can't do that, since the order number doesn't work. And I tried calling to cancel it and was told it is impossible.

I even spoke to a manager, and he said the only thing I could do was refuse delivery or send it back when I get it. I kept telling him that I have moved out of the country and that it is impossible. I also asked what would happen if the people who live there now, just take the DVDs. He said that I could refuse the charges on my card. But I paid with a gift card. Then the manager said there was nothing I could do then. Target has basically stolen over $60 from me, and there's nothing I can do.

I had received a coupon for 1 dozen free eggs. The free one dozen eggs are secondary. I shop at Target frequently, and I had been in three times for other items and had kept my coupon with me. When I approached customer service, they advised there was nothing they could do for me and that there had been eggs there in the morning and I should have come in then. A nearby supervisor was called over.

I work from 7 am to 6 pm, and there are only certain times when I can come into the store. I was advised that I should have come in at 11:30 am, because there had been eggs in at that time. Who cares? Eggs or no eggs? The supervisor and 2 associates were apathetic and uninvolved. Give me a rain check? They're doing nothing. Why are coupons sent out when the product is not available?

I don't like Wal-mart, but I will probably shop there now. They will at least try to rectify a situation rather than tell me I'm out of luck and then laugh at me as I walk away. Customer service is paramount in this economy. It's not the first time I've had issues with this Target.

Just an FYI for corporate or whoever receives this complaint, thank you in advance for trying to do something about indifferent, uninvolved, and apathetic employees (unless they are doing what they've been told), and then you, as a company, are definitely in trouble.

I was in your location in Garner, NC (Timber Dr). I went in to purchase an Xbox for my grandchildren. Usually I use my debit card. But this time, I elected to write a check from my second reserve checking account, because I was buying it for my daughter and was going to be reimbursed. No only had I just made a $2000 deposit 15 minutes before coming into your store, but I had a balance of over $18,000 in that account. After I wrote the check, the salesperson scanned it in, and it was declined.

I called the number that had been printed on the back of the check. The service staff said that it was company policy not to accept checks for such a large amount. Well, it was only for $315.18. Not only was this embarrassing but absurd. I could understand if the check was not good. I've been in retail for over 35 years in the tire and auto business and have accepted checks for much more than that. We have a scanner that worked just like a debit card. We could scan the check, and it would take it out of the account at that time.

With today's technology, a store like yours should have the same equipment. Instead, I was totally humiliated just by the mere fact that there were other customers standing there, and it puts you on the defensive trying to justify that the money is there. You can believe one thing.

If this had not been part of my grand children's Christmas, I would have walked out and never ever returned. And I will share this experience with anyone who knows me. Also, I will not be returning to your stores in the future. (I'm sure you could care less.)

I shop at a Target Store in Ventura, CA for many years. I shop weekly and spent an average of $150 per trip. I buy some of their men's clothes for work. The Mossimo skate shoes generally last about six months to a year and are priced at $19.99. About two weeks ago, I went in and purchased a new pair of Mossimo shoes. I wore them three times and the sole started peeling away from the sides and bottom. I stopped wearing them and returned them immediately.

The kid at the Guest Services Returns area was clueless and argumentative. I explained the situation, and that I did not have my receipt either, but they could, in fact, just look it up through my credit card purchases there. This is a routine procedure. She refused it and said, "I am authorized to not accept these as a return." I asked her why. She said, "They are used." Well, how else would one know if clothing or anything is faulty until it's actually used a bit? I stated again that I wore them only three times and showed her the clear defect in their product.

After a while of this, I gave up with her because she just didn't get it. Her manager came over so I explained the situation to him. He asked the same questions as the girl had prior to him. Asked if I had my credit card, I informed him that I did. I asked for his manager, expecting to get the information of the Regional or District Manager, and then "Francine" waddled up to me. Oh, boy. She was more rude and unprofessional than her two untrained employees. She either didn't understand my clear spoken English or just didn't listen as she was constantly misquoting me and was a bit demeaning.

Now, I have worked retail in many of my past jobs--grocery, vitamin, produce, stocking, front end managing, visuals, theft prevention, lead manager, etc. If I or any of my employees acted the way these three idiots did to a customer, they'd have been fired on the spot. This is over a pair of shoes. I asked her why she was acting so defensive and reminded her that this store, or the shoes, are not owned by her. I asked her if it was worth losing a customer who spends a sure $150 a week there over a defective piece of merchandise for $19.99. I was told that I could shop elsewhere. She argued their policy, misquoting that as well.

I called corporate and filed a complaint and was given the standard, "I'm very sorry that your experience was not the best." The best? It sucked. I am the wrong customer to piss off. A very determined man with time on his side. Target, ** you. You made a decision to toss out a reliable and good customer over $19.99. Choke on it. Oh, and I am dumping my shares of TGT, too.

I took my 19 month old to Target today, on a Saturday. I spent about an hour and a half shopping, which she amazingly tolerated. I left about 6pm and took my daughter to dinner. When she was in the bath, I realized I had left about $100 worth of merchandise under the cart in the parking lot. It took about 15 minutes to get through to the store (I called another one to get help accessing the store I had been in). The woman in guest services told me she couldn't help me and I should call back in 30 minutes. She didn't take my name or number. She didn't have anyone check the lot. And she wouldn't take info regarding where I had parked. It's very clear that she just wanted me off the phone. I called back and asked for a manager but was only able to leave a message. All I needed (aside from my merchandise) was a kind word and at the least, a false promise to do what they could to find my stuff.

This is regarding the Vogue magazine's September issue and numerous other magazines, TV advertisements giving lots of hype and excitement about the new Missoni line. Customers go to the store on day one, and there was no merchandise. The customers go online on day one and the website crashed. When the website was up and running, Missoni products were out of stock!

I ordered two futons online from Target. I have been waiting for a month for them. My credit card was already charged for the purchases but no futons are in site. I received an email from Target saying that one of the futons was going to be shipped a month later! Then, I got another email stating that the other futon had been shipped. I have been waiting a month for the shipped futon. I tried tracking it online through Target but they can't find it.

I called their customer services, waited for over half an hour, and finally spoke to some kid customer service representative. I told her to cancel the orders. She said that they had been shipped. I told her that I received an email saying that one of them wouldn't be shipped for another month, and the other futon that allegedly was shipped is lost in transit. I demanded that the orders be cancelled and my credit card be reimbursed (to the tune of almost $400!). She refused. So now, I am out two futons and $400. I will never order anything again online from Target. They still owe me $400!

I purchased a hand soap at Target. The front label reads: "J.R.Watkins natural plant-based formulas are: Ammonia Free, Animal testing Free, Anxiety Free, Guilt Free, Bleach Free, Phosphate Free, Sodium Lauryl Sulfate Free." And guess what? The second ingredient listed on the back label is Sodium Lauryl Sulfate. I am sick and tired of false claims! Isn't there a law against lying on labels?

I'm writing in regards to the first visit I've had with Target Optical located at 8201 S 40th st Lincoln NE 68516. We went there for the first time on July 19th to look at purchasing glasses. My wife and I both purchased a pair of glasses. We received our glasses about a week later. Since then, we have had to take back my glasses three times! The lenses they put in, after having them two weeks were scratched. It was odd, because it was only my right lens that was getting scratches on it, not my left. I called and they re ordered me new lenses.

We took them back, and the girl that was there said she was too busy to put them in and wanted us to leave them and come back the next day to pick it up. After explaining to her that we lived clear across town, and my husband needed these for work and driving, she rudely said to give her 15 minutes. After waiting, she popped the new lenses in after literally three minutes! I kept asking her if they were firmly in and she said, yes. After 6 days, both lenses fall out! We called them Monday, September 12th, they said to bring them in and made comment that whoever replaced them didn't take their time. We brought them back in today, September 13th, and the lady- a different one than before, said she tightened them up and they were good to go. I got home, gave the glasses to my husband and they both fall out again!

This will be the fourth time we will be making a trip back to the optical store in regards to these glasses! We were referred to you by friends and said you were great. But now after having all these issues, we're really re thinking about going back again. I'm very displeased at how bad the service we received and on top of that, they were not taking the time to make sure the glasses are good and usable. Instead, we have to make trips across town and go out of our way to get these "hopefully" fixed!

I have complained to Target for a couple of years about the electric carts for handicapped people. In every way, they need to be improved including the place where they are plugged in. It is on the floor. Since Target has a rule that they hire only young people out of college for managers and they have no clout in any area, you are to call the toll free number. I did and no response from the alleged district manager. So I called back to the store. If the standard of excellence is this, they have an A+ but if it is for the standard of excellence, it is an F-. Also, they are violating the Americans with disabilities rules. "Least restrictive environment". I like the store, it is clean, well-stocked but in this area, they fall below Walmart who has great customer service in the store and at the corporate level. I failed to mention that they did a big remodel and this was overlooked. The broken carts that run poorly combined with the problems of getting the plug out of the strip.

I bought a clip-on reading light from a Target store a couple of months ago. The night of August 25th, 2011, I went to check on my two boys that share a room and found the lamp smoking and the smell of burnt plastic! I believe that my 5-year old tried to muffle the brightness of the lamp by placing a blanket next to it. This lamp was inches from his head. I had nightmares about what could have happened had I not checked on them.

I went to the Target store in Brooklyn to purchase a copy of a CD that was sold exclusively at Target, on sale, with bonus material. I went early to buy it because I had to open the warehouse I work at. I reached there at 8:22am (the store opens at 8am) and was told the CD was sold out! In 20 minutes? I was trying to ask an employee if they had any in back stock (they should, if it's an exclusive) and she was texting on her iPhone on the work floor, and wouldn't help me! So I went to someone else and after 20 minutes, I was told they only had 4 copies sent to them and they were sold out!

An exclusive only sold at Target and they received 4 copies? But I was told they had a "truck" coming that night and to call back that day to see if more copies came. So I called that afternoon and got a serious runaround! I was on hold, hung up on, transferred to "electronics", then was told "that's not my department" and got someone who was talking on the receiver with a walkie talkie and couldn't hear him! I didn't want to give up, so I called another Target and was told they had it! So I rushed over there after work and it was not the CD I asked for! I asked for Lenny Kravitz, not some rapper's CD!

Then (here we go), I was told "the truck" will definitely get some the next day since that store on received only 4 copies, too! I went back to the other Target today and was told they didn't get any and to come back at the end of the week (when the sale is over and it's at full price). I have heard horror stories about Target's long lines before, but I had no idea about its horrendous stocking limitations! If you want a consumer to purchase an exclusive at your store, you want to please them with full stock and then maybe, they'll hang around and shop for other things! I'm going to purchase the CD (I still have to get it since it's an exclusive) and never go back again! I'm more angry about the runaround, more so, than the lack of the product!

I went to Target specifically to pick up diapers, baby wipes and formula. However, since I was there and they recently started carrying groceries, I decided to go ahead and do some more shopping. When I went to check out, the cashier asked if I wanted to register my checking account and save 5%, so I said sure. She began the process after ringing up all my items. She needed to have the register run my check as it would normally do but it would not accept the check in. She called for assistance and it was determined that her register was faulty.

So, the purchase was voided and I was moved to another register with same cashier and the lead cashier. Again, my check was not being accepted by the register. They tried it for the third time but still, it wouldn't go through. There was no problem with my account. They said the registers must not like the paper my checks are printed on. I stated that I had made a purchase there the week before and paid with the same checks and had no problems. They said that I could not pay by check due to the problem. I did not have cash and I do not typically use a debit or credit card. I was unable to purchase anything! I had spent the time to shop for $209.00 worth of products and had to walk away with nothing! To make matters worse, I had done all that shopping with three kids under the age of 5 and the youngest being 8 weeks old!

Boycott Target.

We have been loyal customers of Target for a long time. We are the proud and active grandparents of 11 and recently celebrated our 49th anniversary. Checking our 2010 Quickbooks, we spent over $3,400 at Target last year for much of our household needs, clothing, pet items as well as gift card for weddings, birthdays, anniversaries and other special occasions.

On New Year's Day 2011, my wife and I visited the Target store in Dublin, CA. After entering the store, at the area where the carts are stored, there was a large pool of water where the carpet ends and the vinyl floor starts. We did not see the pool of water and there were no warning cones showing any dangerous conditions. My wife slipped and fell backward. She struck her head on the metal stop used to contain the carts. She suffered, among many other injuries, a major cut on the back and top of her head. Store employees called the paramedics because my wife was bleeding profusely from the large cut at the back of her head. She was taken by ambulance to the nearby hospital for treatment. Total medical costs from the accident came to over $14,000.

Four months after the incident, a mysterious Target employee surfaced with claims that he checked the accident area shortly before our visit, and he saw no hazardous conditions. Based on that, Target's claim manager denied any responsibility for the injuries to my wife even though they acknowledge that they have the video of the accident and they are the ones who called the paramedics. Target claims they did all that was required to keep customers safe! They do not deny that the water was there or that the accident occurred. They indicated in an earlier communication that the store security cameras recorded the incident. There were no hazard warning signs or cones there.

Target's corporate policy appears to be one of squeezing every penny from the public, even at the expense of serious injuries to their senior citizen customers. They will stoop as low as they need to, with no sympathy, shame or remorse. It is interesting that Target is willing to forgo future business from good customers such as us, who spent over $3,400 in their stores last year and of over 150 of their friends, relatives and neighbors.

Somehow the math does not seem to benefit them in the long run. It is obvious that integrity is not a prized trait for Target. This type of corrupt corporate behavior is unfair, callous and evil.

To date, we have invited over 150 of our relatives, neighbors and friends from all areas of the US to join our boycott. Would you be willing to join us in our Boycott for target, and encourage your friends, neighbors and relatives to boycott Target with us? It is time to call attention to this type of corrupt corporate behavior. We have other options for our shopping dollars!

I am writing over the changing room policy your store has.

I don't believe in co-ed policy in changing rooms and I also think that if that is the case, kids should have their own changing room. There are too many perverts in the world today to put kids in that situation. I will not buy clothes for my children there again and they will not go in that changing room.

I am not the only parent to feel this way and I am spreading the word to other parents. I feel you should change your policy on this issue.

I was walking from my car to the Target store and a worker was trying to bring a very long row of shopping carts into the store using a cart machine. It was so long he could not control the amount of carts he was trying to move at one time that he pulled the row over and it pinned me between all of the carts and a parked car. It crushed my arm against me.

I went to store and my arm was aching with feelings of pins and needles, while areas felt like they were asleep. I asked for a manager to notify the accident. He filled out a report and said I would be contacted by a Target representative, that they would check the surveillance camera to see what happened and get back to me.

I got a letter over a week later from Sedgwick CMS, stating: "Dear valued Target guest, if you would like to speak to a representative, please contact us." So I did as my arm is still very sore, with the same aching, numbness, pins-and-needles feelings. I just wanted to visit a doctor to make sure there will be no long-term problems.

I didn't get a call back until the next day. The lady was very rude to me, stating that if the accident was Target's fault, it would have to be investigated and they will not pay for me to be checked by a doctor.

I purchased a Target brand sunscreen, rated 30. On two separate occasions, we used it, and applied it carefully, especially the second time. We still got burned after less than an hour on the beach.

First, I am a business owner for 50 years here in Hampton, VA. I have never written a bad check in my life. My family and I went to target to buy our daughter things for her new apartment. When our re bill came, it was $416.00 I wrote a check in that amount, and was told that my check had not gone through. Of course, my husband and I knew that it was a mistake. The girl at the register embarrassed us. I told her to try the check again; she asked for the routing number on the check, and ran it. It still did not go through.

She did say that it showed we had more than enough to cover the check amount, but it was not going through the system. She then gave us a 1-800 number to call. The guy on the phone was so hard to understand. He also asked for routing number. He also said that we had the money to cover the check, but he could not approve it because we had no check payment history with Target.

I and all the people that I have spoken with have never heard of anything like this. Needless to say we will never go into any Target store or any store that target owns. We will make sure to let everyone know how we were treated. I hope they will follow us in boycotting your stores.

My daughter received a pair of Xliration boots for Christmas. The layer of the leather/man-made material started peeling off almost immediately. Two weeks ago, she fell and hurt herself pretty badly while shopping because the whole sole on one of the boots came lose and peeled back tripping her. These boots were less than 4 months old.

I have written this same statement to corporate: Today, I visited the Target Store in Fresno, California at the address 7600 N. Blackstone, Fresno CA 93720. I am a continuous weekly shopper of Target. Today, I decided to drive about 50 miles north of where I reside and visit the "Riverpark" area. The entire "Riverpark" area is a family-friendly environment and generally a great place to enjoy. We parked in front of the Ashley Furniture store, as we were going to visit a number of stores right next to Target.

My family and I walked to Target and when we left the store, I had my 2-year-old son in the shopping cart. Not thinking anything's wrong, we began to walk. Then suddenly, the shopping cart jolted my son's head back and my head flew back and the shopping cart stopped.

I was very frustrated at the fact that my son could have been hurt. I noticed then that there is a security on the basket to not "steal" it which we were not going to do. However, there was no sign that visibly displayed the boundary of the shopping cart. I was more upset at the fact that my son could have been seriously injured, as my neck and head hurt thereafter. I understand the need for security measures to prevent theft. However for legal reasons, there should be a sign that displays the security measure. At this point, I am very uncertain of continuing my shopping there. And I am so upset that a store with such prestige would not have proper legal signage visible. Thank you.

My wife's mother in another state bought a baby bed for us on Target.com. (She is on oxygen, awaiting a lung transplant, so she shops online a lot). The bed arrived to our home damaged. We printed the gift receipt from online, boxed the bed back up, hauled it to our local Target where they said that they would exchange the bed with the same model (which is the top-of-the line model). So, we said, "Sure, but can we open this one and look at it first to make sure it is okay?" And the customer service lady said, "No, you have to open it at home because if you open it here and it is defective, you cannot return it. We have to "defect it out." If you take it home, open it and there is a problem, you can return the bed." So we said, okay, what are the odds that there will be a problem with this second bed? So we get an exchange receipt.

We took the bed home, opened it, and the very first piece of the bed that we saw has the wooden trim ripped off of it and the staples used to hold it together were bent up so that it will not go back on. At this point, I say, "This bed is just a bad product--obviously poor quality." I don't want another baby bed from Target because this was the most expensive bed that they had--the rest are just as poor quality. The problem is that now, the store says, "We will just give you store for $250!" Their policy is that since we had a gift receipt, we cannot get cash back. I understand that. But we want the money just put back on my wife's mom's credit card since she just purchased it online. So, then, target says, "We cannot return your mom's money because you returned the bed and now have an exchanged receipt."

The manager gave me the number to call guest relations. And after talking to Paul, then to Chandler, then to supervisors Derrick and Liz, they said that they cannot do anything to get our money back because it is their policy. We just want our mom's money back so we can go buy a bed somewhere else. We are stuck with a $250 gift card at this point, but are seeking further action. We don't want any of their stuff now. We were registered for a baby shower and had 66 items on our registry (we are cancelling that) which would have been about $1,000. We are also telling everyone on facebook about this (I have about 700 friends), most of which, are my age and expecting babies. Do not register on Target! Do not buy anything online because Target won't give you any money back if there is a problem--just store credit! They are trying to keep our money, and they might. But they will never get any more of it if I can help it!

This is not the first time I have had a problem at Target, just the last straw. I needed a copy of my receipt for business purposes, I did not want it for a refund, which is not even possible without a receipt, but they could not help me. Every time I have dealt with this company, they can never seem to do anything for the consumer. I refuse to shop there and would not have this problem except a co-worker went there, and lost the receipt, and I need it to balance my books. I know it is possible because all retailers can give you a copy of a receipt. All I want is a copy of my receipt, I can provide the credit card info and the date of the sale and the merchandise that was purchased.

My name is Scott and I frequently shop at your Target stores throughout the year as it is very convenient to my home and work. I'm employed in a large box retail store and understand how employees and policies exemplify customer service. I also understand how frustrating returns and exchanges are and can be. However, the last few times I've shopped from your store, I was highly disappointed and unsure if I will ever shop at another Target again.

The last couple of times I've attempted to return or exchange a Target brand item, I'm quickly faulted because I don't have my receipt(s) and it's been rocky from then. From check out to the customer service desk, I've experienced numerous problems that I just cannot let it go untold. When I'm first engaged at your customer service desk to make a return or exchange, the person behind the counter coldly asked for my receipt then immediately scolded and advised me that there is no way for me to return or exchange your own Target Brand unopened product without a receipt. Clearly it is an unopened Target brand item so I'm being accused of stealing. I can assure you with bank statements that I've made plenty of purchases at your store and did not steal this product nor produce it in my bathroom.

This is, by no means, an exhaustive list of the poor customer service I've received. This attitude and policy is unacceptable and nobody should be treated in this manner. I hope that this is a last-time experience that I will never have to endure again. However, I feel compelled to make my complaint known if for no other reason than I do not wish to see anyone else go through an experience such as this. Please respond with how you have handled this issue and how I can be sure this will never happen to me again.

I upgraded my cell phone in November and in the sales flier, it stated that if you bought or upgraded your line, you will also receive a $50.00 gift card after the phone has been activated for 30 days. They stated that I would receive it in 6 to 8 weeks. It has been 12 weeks. I went to the store and they stated that I had to call RadioShack. I didn't know RadioShack sold phones in Target. I have been calling Target and RadioShack with no prevail. I am getting the run around. I never had to work so hard for a gift card before.

I went to the Shorewood store after New Year's to purchase True Blood the first season. It was on sale for $19.99. I was told that it was sold out but I could have a rain check. I took the rain check not thinking that it was not the correct rain check. I left the store. I came back two times and then it was in stock. Imagine my shock when checking out my rain check was for another DVD! The service manager was called and she rudely informed me that nothing could be done about the mistake. I feel that it was their mistake. I am very, very unhappy that a company as large as Target would treat customers that way.

I bought a snow shovel at a local Target. When I used it for the first time, the handle snapped. The manager said that I could not return it because it was used. As a result, I am out $25 for a piece of ** snow shovel. Boycott Target!

On 12/29/10, I purchased a Blu-Ray player from Target as well as an HD cable. On 12/30, I attempted to return these items as there was a duplicate gift purchased from another store. These items were not opened. I attempted this return with no receipt with the MasterCard used for the purchase, per company's policy. The return of the cable was accepted, but the DVD player was not. After a lot of discussion why the one item was found and the other could not be identified, I was told that posting sometimes takes a day to come back.

I returned on 12/31 again with the player. At this time, I returned with all the information about the purchase and all identification numbers I got online from my account. They opened the box and looked over everything - no luck. I was told that the system was asking for and not accepting the serial numbers, and with an undercurrent, there was something wrong in what I was attempting to do. I was told that they would need the VCD number found on the original receipt. Buyer beware! This disappearing VCD number is only found on the original receipt. When you print one from your online credit card information, it is not there. When you ask the store to print a one, they will use your credit card and return with a copy that will not have this number. So, you now have verification of your purchase, but they will not accept the return.

At this time, I called the 800 customer service number from my car and was told that a.) there was no VCD number and b.) there was no match on the serial numbers. When I asked which one it is, they had no answer. Next, I went to a Sony dealership and asked if they could explain the various numbers on my stuff. The sales person there identified the sticker on the top of the box as Target's. It had dates and tracking for location sent to. The serial number on the box matched the serial number on the unit. I went back to the store with this information - no luck!

At this time, the store manager told me that I was taking too much of her time. Now, realizing the credit card return policy posted in customer service has many exceptions and there is a disappearing VCD code which may cost you hundreds of dollars and lots of your time, I went home, found the receipt, and made my return. Good luck everybody!

I usually buy the strawberry flavor of the Market Pantry fruit snacks from Target. They had been all out of stock of them for a few days, so I bought the tropical fruit flavor instead. I got through about half the box of fruit snacks, and I noticed that some of the packages had a cobweb white substance inside them. It wasn't the usual sugar white substance. I thought that it could have been from some sort of larvae or something. I haven't felt sick from eating them yet, but didn't think that it was normal, and I never had seen it before. I haven't heard of a recall yet on them, but I thought it was strange that the strawberry was all out of stock when normally they have some in stock. Is there any relation?

I paid off my card and have been unable to use it. When I called to find out why, no one could give me any explanations. When I asked to speak to a supervisor, it took me 4 different times to get the customer rep to shut up long enough for me to talk. She just kept putting me off and avoiding the question. Then the supervisor couldn't answer my question. Her answer was they do it to everyone. I told them I was going to close my account due to the poor service and they didn't care one bit!

I called guest services and got the same results. Nothing! When I told that person I was going to close my account and never shop in their stores again, she said "is there anything else I can help you with?" She didn't even try to keep me as a customer. I have never received such poor customer service from anyone. If this is how you treat your customers, then you will slowly lose! Never once did anyone ever apologize or ever try to persuade me to stay as a customer. Pretty sad! I would rather pay double somewhere else than ever step foot in another Target store again!

I went shopping four months ago at Target store located in 15005 SW 88th St. Miami, FL 33196, phone number (305) 386-1244, and between many items, I got two dresses for me and two shirts for my son that we never used. I went back to the store yesterday (01/04/2011) with those new items with the ticket from Target on it and with my receipt. Because it was more than 90 days, the manager didn't give my money back. At least a store credit or an exchange would suffice.

I'm really disappointed with the Target Return Policy and the careless treatment of their employees, especially with the manager who didn't do anything to resolve my problem but stand back only on Target Return Policy. This morning, I also called Target Customer Service 1-800-440-0680 and they didn't care as well even though I told them that it wasn't right to use people's money, especially on these days that the economy was so bad and a lot of people were unemployed. Target stores just lost another client and I am making these statements hoping that someone will do something and the world will know about Target Policies.

In contrast, I went to Macy's store and returned many items that I got for more than four months ago, and Macy's gave me all of my money back. They really have a good return policy and a very good return system with their own Macy's return tickets where you get back what your really paid for.

I have a valid receipt and Target refused to accept return. On top of this, these men and women who worked at customer service on 01/01/10 and 01/02/10 were extremely rude and uncooperative. Then I called corporate office, the guy told me to go back to the store and resolve it there.

On Christmas Day, December 25, 2010, my daughter-in-law, who lives in Brooklyn, NY, gave me one (1) Casio Electronic Keyboard. My daughter-in-law purchased this keyboard from Target, and there are labels placed all over the box that clearly prove she bought the keyboard from Target. The keyboard does not work. When I turn on the keyboard, the liquid crystal display (LCD) begins to operate, but there is no sound coming from the external speakers of the keyboard.

First, I looked up the customer service phone number of Target because I wanted to know to which Target store I should take the keyboard for purposes of an even exchange. I then dialed Target's customer service number and spoke to a Marie. I could not understand her and she was not very nice to me. I asked Marie to talk to her supervisor and Marie said that her supervisor would have to call me back. Based upon my previous experiences with call-back supervisor promises (supervisors never call back), I then realized that all Marie was trying to do was to get rid of me. After total frustration with her, I then hung up.

Once again, I dialed Target's customer service number and I spoke to a Petagye. I explained to her that I wanted an identical Casio CTK-720 Electronic Keyboard to replace my defective Casio CTK-720 Electronic Keyboard. Since the keyboard that I received from my daughter-in-law was a Christmas gift, I obviously did not want to tell my daughter-in-law that the keyboard she gave me as a gift did not work. That would hurt her feelings. Petagye insisted that I produce a receipt for the defective keyboard. I cannot go back and ask my daughter-in-law for a receipt because as stated above, it would hurt her feelings. Bear in mind that this keyboard was a Christmas gift.

Since I was now getting nowhere with Petagye, I asked Petagye to transfer me to her supervisor and Petagye said that she would have to transfer me to a so-called Guest Department. A Nell from the Guest Department then picked up the transferred call. Nell also insisted that I produce a receipt for the defective Christmas gift keyboard. I went back and forth with Nell trying to explain to her that the keyboard was a gift, and that I could not ask my daughter-in-law for a receipt.Nell would not do anything to help me. After I saw that, once again, I was getting nowhere with Target's customer service/guest department, I then asked Nell to write up my complaint. I understand that my case is written up as Target Case Number **. I asked Nell to transfer me to her supervisor. The person to whom I was given to speak was named Julianne.

Julianne was nicer to me than all of the other above listed Target people. Julianne asked me for my zip code and then she told me that the Target store in Anderson, Indiana had a large number of Casio CTK-720 Electronic Keyboards. But she stressed to me that when these remaining Casio CTK-720 Electronic Keyboards were sold by the Target store in Anderson, Indiana, that this Target store in Anderson, Indiana would not be getting any more of these Casio CTK-720 Electronic Keyboards. Julianne also told me that the Post Road Target Store in Indianapolis did not have as many of the Casio CTK-720 Electronic Keyboards presently on hand, but that the Post Road Target Store would be getting more of the Casio CTK-720 Electronic Keyboards.

Both the Post Road Target Store and the Anderson Target Store are over an hour from where we live. So this is over an hour over and an hour travel time home to just exchange the defective keyboard. However, Julianne also told me that the price for these Casio CTK-720 Electronic Keyboards had gone up and that I would have to pay the difference between the sale price and the new price.

This Target requirement that I pay more for the Casio CTK-720 Electronic Keyboard than its sale price is nothing more than a bait-and-switch tactic. So now in order for me, the customer, to keep from hurting my daughter-in-law's feelings, I am supposed to pay more money for this keyboard. This tactic is not only blackmail, but it is a bait-and-switch tactic - and it is illegal. All I want is the exact same keyboard a Casio CTK-720 Electronic Keyboard one that works. Furthermore, Target has no business selling a defective keyboard anyway. As a Target customer, I have spent hours of my time on the phone getting nowhere - except getting upset.

Target needs to give me a replacement Casio CTK-720 Electronic Keyboard a Casio CTK-720 Electronic Keyboard that works. At the same time, they have to give me a Target Gift Certificate to compensate me for my frustration and poor treatment by Target employees.

I purchased a Dyson vacuum cleaner from Target, the Sunday after Christmas. I used it for about 15 minutes and decided that I didn't like it, so I took it back to the store where I bought it. Automatically, the store employee said I couldn't return it because it had been used. Of course, it had been used. That is how I discovered I didn't like the product. The customer service person was nice but adamant about not taking it back. I asked to speak to the store manager. She came to the front and repeated word-for-word what the other girl had said. I told her that was the most asinine return policy I had ever heard of. I can clearly understand not taking back underwear, bathing suits, toiletry items and a myriad of other things that had been "used", but a vacuum cleaner?

So I asked who else I could talk to about this situation. She said I could call customer service, but they would tell me the same thing. So I called customer service and talked to 3 people, including a supervisor named Lisa, who in fact did tell me the same thing. So I asked for the name and a phone number of someone in the corporate office I could speak to about this. Lisa told me she was it. Wow! I loved (past tense) shopping at Target but I will not darken their doors again. It's sad because according to their employees, they will take my complaint and it could be used in the future to change Target's return policies. According to what I have seen here, that's the biggest bunch of ** yet. I have never dealt with a company more unwilling to work with the very people who keep their doors open!

I feel the store manager should know how his cashiers are treating customer. If they are rude (as the one that checked me out), it leaves you with the worst feeling of the whole store experience. We stopped in the store to pick up a paper shredder. Of course, there were none on the shelf. There were rain check forms to be presented to cashier on your way out. So, we simply asked if the shredder never came in. Her response was loud and rude: "Lady, how do I know? I am not in charge of that." And then, she continued to be rude. It was just uncalled for.

I made an order on target.com for a huffy green machine for my autistic son. We were told he needed no balance to drive this. The order was made on 12/10/10 and we were told that it would be here in 3-5 business days! Well it is 12/28/10, and we still have not received it! I called on 12/21 and was told that it would be here on or before 12/24! Needless to say, it's still not here!

I woke up the morning of 12/27/10 to take the bus to the Wheaton, Maryland Target to purchase an Xbox 360. I bought a 4GB unit and brought it home and unpacked it not noticing any tampering with the packaging. When I set it up, I was not met with the process of setting up my Xbox. Instead, it loaded up immediately in Spanish and with someone named Miguel had played two games on it already.

Outraged, I repacked the unit and went back to the store. After waiting in line twice, I exchanged the first unit for the last one they had. When I arrived home and opened the box, it was clear the packaging had been tampered with, but I set it up anyway. Just as I thought, someone had owned that one as well. I called the store to speak to the manager, and was left on hold for half an hour. The handling of returns with electronics, especially console systems, is that they are sent back to the manufacturer once returned, not repackaged in the store and placed back up on the shelf. I'm wondering if that is even legal to do as it shouldn't be. I won't be shopping at Target ever again. This caused frustration, major anxiety, and a waste of my day.

They gave me 3 rain checks for NCF Nativity Set Little People for $13.99 but I never even had a chance to get them. I went back and told them I would pay for them if they would hold them for me. I live one hour away, but they told me that was not possible. I wanted to give them to my 3 daughters for presents; they have young children that would play with them. I received this rain check on 11/24/2010 but never could get any. I do not plan to shop Target if they don't have better customer service! I will be sure to let others know how I was treated.

On Black Friday, Target had a deal where you buy $100 or more and get $10 free gift card. I bought $247 worth of merchandise, 2 cameras for $79 each and a GPS for $79. I got one $10 gift card. The day after Christmas I returned the GPS and they took more than 1/3 of the gift card off my credit card! Yet the balance of merchandise I kept was over $150! They wouldn't even take the amount off the balance of the lousy gift card I got. I do a lot of shopping and never lost a gift card unless I returned more than the limit to get the card. At first the clerk told me that it was tax, and I don't get the tax back on returned items. I asked for a manager and they said they were the manager.

I called corporate office (1800-503-0308) and they didn't care either. They said it was a promo item, and that they don't really have people they call managers at the stores. The corporate office person was very cocky to me. They said it didn't matter if I bought $1000 worth of merchandise, I'd still get $ knocked off for any return, even though I only needed to spend $100 to get the $10 gift card. It's a promo item. I shop at many department stores, and none that I've shopped at have done that. I was frustrated that Target could be so rude and misleading.

Sure it was only close to $5 that I lost off a free gift card, but I'm wondering how many people return items, and don't realize that they are doing that. They should have taken that amount off of the remaining balance of my free gift card, since I will no longer be shopping there anyway. But they refused to do that, instead they took it from the balance of the merchandise.

After purchasing many things for Christmas, we discovered about a hundred dollars worth of things were not in the bags. My wife went back, and managers reviewed security tapes. Then they claimed that the tape clearly shows her taking not just her bags, but two bags from the next customer. Outrageous! The managers were obviously seeing the person who took our merchandise! They refused to allow my wife to see the tape and refused to refund or replace the merchandise.

If Target trains cashiers to load bags so fast that they get mixed in with the previous customers items, then this must be a common issue for them. Why not wait until one person leaves with their merchandise? Why not let us see the tape? We are out a little over a hundred dollars!

Ordering online is the best thing that has happened to Christmas shopping. I paid attention to the ads for a Garmin Nuvi this year and found a great deal available only on Black Friday. So not to miss it I ordered my Garmin Nuvi 1450 LMT from Target on the evening of Thanksgiving, November 25th. It was on sale for $159.00 plus there was an additional $30.00 promo code that brought my price down to $129.00. Since I live in the Live Free or Die state we have no sales tax. $6.00 for shipping and no tax brings the total to $135.00. What a deal! I entered my credit card info and was once again thrilled that AlGore invented Internet. Soon after placing the order I received an email from Target confirming my purchase details and informing me that my package would arrive by December 18th, plenty of time to feel comfortable with the arrival of my most important gift. The person who requested this is difficult to buy for and never tells me what to get.

This year was different. He was very specific and it made me feel good that his only request was taken care of. Time for bed. I need to get up and stand in line at the Target store by 3:00 AM for more early AM bargains and the ability to socialize with the other Christmas bargain hunters. December 18th rolls around and still no delivery of my Garmin. I'm really not that much into using my personal AOL email. I work in an office receiving about a hundred of these electronic messages every day. The company I work for strictly prohibits employee usage of such sites so only when I am home and motivated to look at personal messages do I log on and listen to that familiar sound You've Got Mail. I have to check on my Garmin so I log on and sure enough I've Got Mail; one from Target dated December 4th. The subject line says Order Update. It reads, your order was canceled because our advertisement erroneously indicated that the Garmin was blue tooth compatible. If you still would like the item log onto Target.com place the item in your shopping cart and use the special code below.

You will not only get the deal but we will give you an additional discount since you are being inconvenienced. You must re-enter your order by December 7th. I followed the instructions, entered the code and sure enough: This promo code has expired. This can't be right. I'll contact customer service. They'll understand my circumstance and take care of my problem. None of this was my fault and I should get the deal I was offered so I call the customer service number. I reach someone and explain the situation, repeating myself several times. She didn't speak English all that clearly but was able to look up my account and confirmed that the offer had expired and there was nothing she could do to help me.

I asked what country she was in and she told me the Philippines so I asked to be transferred to a customer service person in the United States. She did not have that ability so I asked for her supervisor. The supervisor couldn't help me either so I asked for her supervisor. I got the telephone number to Target in Minneapolis. Surely someone there would understand and assist me.\I feel very comfortable when the woman answers the phone in clearly understood English and explained my situation to her. She was quick to inform me that I ordered from Target.com and that was a different company from Target Stores. It will be the same as of January 2011 but for now Amazon operates them and she couldn't help me. She couldn't even look up my account and review my situation. I quizzed her in disbelief that a web site with the same logo and name was really a different company but after listening to a description about how they were under the same umbrella but different I asked for the corporate number to Target.com.

Upon making that call I ended up in the same calling cue as I started. Someone picked up this time with a new accent. He was from the Caribbean. I explained the situation to him and got the same response as before and again asked for the supervisor. English was better here so I figured I would get a better result with clearer communication. I am put on hold for an hour before I get to the supervisor. The person I originally connect with keeps coming back and explaining to me that they are aware of this issue with the Garmin and the supervisor would not be able to help me. I'm wearing a headset and ready to do battle at this point.

I feel cheated and I am certain that my negotiating skills would lead me to a reasonable resolution to my problem so I keep holding. I guess I went to a gunfight with a knife. I got nowhere with the supervisor. Could not be transferred to her supervisor and she gave me the same 800 number that I already had. Back to Minneapolis Minnesota, the corporate headquarters of Target. I'm still convinced that Target.com is the same company and I will persevere. I'm on a mission. Two hours on the phone and now I'm really getting angry. I get to a Guest Relations person who gives me the umbrella explanation again so I ask for a supervisor. I get a very articulate supervisor this time that explains to me that she can only make a report and deliver it to upper management. She was very nice and politely listens to my story agreeing that I was very clear in my description and that she would pass the information along but could not actually do anything to resolve this issue. She wanted to know how much money was involved with my complaint and I realized all of this effort was over $70.00.

Certainly I spent $70.00 worth of my time already and started to wonder how much effort I should put into resolving my issue. Target should not have canceled my order. They could have offered me an option allowing me to cancel since the item's features were overstated in the advertisement. I learned a long time ago that if a deal is too good to be true then it is not. I figured a big company like Target would not pull a new twist on the classic Bait and Switch but I guess I am wrong. So the next time a big retailer wants to create a buzz all they need to do is make a great offer, mistakenly overstate the features on their product, and then cancel all the orders. I know better now. Thanks a lot AlGore.

On December 13, 2009 my fiancee and I purchased a 42" Vizio television for $899 from our Target store. I opened a Target Card that day to receive the 15% off the price of the television. This is the only day I purchased anything with this card. One year to the day on December 13, 2010 the television stopped working. The screen would not turn on and my fiancee, who is an electronics engineer determined the backlight had gone out.

I find this to be at the least shoddy construction and a defective product and also somewhat suspicious that this should happen on this precise day. I immediately contacted Vizio and was told I would need proof of purchase in order to have them service or replace the item. I first contacted Target Visa and was told that they could provide me an itemized statement since this was the only purchase made with that card. When the statement arrived, it was not itemized and when I again called customer service I was told that it was not possible to get an itemized statement.

If I had been given that information in the first place, I would not have wasted 5 days waiting for the paperwork to arrive. Next I contacted Target Guest Relations at where I spoke to Janet, Janis, and then Veronica. In the end I was told that "it is not Target's policy" to share transaction information with their patrons. The information is available, however, Target is choosing not to provide support to customers when they truly need it. I was told that although I have the original packaging for the product with the item number, the shipping information, etc. that there is nothing that can be done or provided as proof of purchase, again because "it is not Target's policy".

I was treated very rudely and I do not appreciate being patronized. So now I have a $800 piece of worthless electronic parts and no satisfaction. I have been a Target customer for years spending $200-300 in your store every month on household products, clothing, accessories, toys-but I will not be a customer any longer since this is how they treat customers when they truly need help and have a poor experience with a product. Target sold a defective product and now refuses to provide help to correct that problem.

I bought 2 Garmin GPS units online from **** a few weeks before Christmas 2010. They said free shipping. I used a visa debit card to make the purchase. They debited my card in a virtual instance. Literally, it was done in seconds. I know something about the online transaction processing industry and know that this can be done. I then learned something about Target and their policy towards veterans, of which I am one. Target's policy allows for in store returns of online shopping. All good so far right, except the policy towards veterans. I returned the units to a Target in Georgetown, TX. I was told that my card would be credited. Fine and I walked out of the store with return receipt in hand. Days later, the money was still not on the card. I called the 800 number and I was told that the policy for refunds would take 3-5 business days to process.

What! What happened to the instant manner they took the money in the first place? I pressed the point, made it all the way to the home offices, and was quoted the some policy. That means that Target is keeping my money from me so that they can collect interest on it while I can't use it to complete other shopping needs. This is theft of interest. I used to be a Target shopper mainly because I preferred the slight upscale atmosphere to other discount stores after learning what I now know about **** and the delay in receiving return funds. This will be my last transaction with Target. I also did get the address of the CEO in Minnesota and will be writing him a letter as well.

I am very annoyed. I was asked at a check out counter if I wanted to earn 5% back on my purchases. I opted out because I was not interested in opening a credit card. The cashier advised me of the red card/debit card. I agreed and she assured that there would be no credit check. She took my driver's license and had me fill out my personal information on the digital pad. When it asked for my Social Security number, I advised her that I did not want my credit to be inquired. Again, she assured me that it would not be.

She then told me that I would receive instructions in the mail on how to set up my debit rewards card. About ten days later, I received a denial letter and my credit report was used to inquire. I am very annoyed and bothered by this. I feel bamboozled and taken advantage of. This is misrepresentation and not a very fair practice to the customer. I always shop at Target and after this experience, I can honestly say that I am reluctant to enter the store. This is a dishonest practice. I need to know my rights as a consumer and intend to pursue further action. I would appreciate a response from your company explaining why this happened.

I have always loved shopping at Target, until my wedding registry and return experience with the store. I will never shop there again. Their return policy is ridiculous. Long story short, we were cheated out of 10-30% of the value of each item, that was on our registry. I am writing this complaint to warn others about registering there. They are not helpful, or easy to work with at all. Please spare yourself the trouble and register elsewhere.

I ordered the Canon A3100 digital camera from target.com on 11/29/2010. They had a free shipping offer and $5 off. The total was 89.25. I purchased and they sent the confirmation, date of expected delivery, and order number. On 12/17/2010 they sent the email saying that the order was cancelled because they did not have enough in stock. They said that I would be charged. How nice of them! I was stuck without my daughters Christmas present. Out of curiosity I went onto their website. They had the same camera in a different color for $99 with free shipping. I called customer service. It was definitely a script read by someone with a very heavy accent.

She transferred me to someone reading the same script also with a very heavy accent. She told me that they could send me the camera in the different color for $104.25! I could order it online cheaper! She couldn't understand me. I asked to speak to a supervisor. She informed me that there may not be one available, and that I would be on hold for a very long time so that if she found a supervisor she could explain the situation. I waited for 15 minutes, and then I hung up. I went on walmart.com and ordered the same camera with a tripod, 4 GB card and 25 free prints for $99 with a promise to be at my house by Xmas Eve. Thank you Wal-Mart. They never fail me. What was I thinking going with Target?

I tried to purchase a crib for a charity at the North Dallas Target. I took my tag to the checkout, my receipt shows I checked out at 9:13. The first crib that was brought to me, about 15 minutes later, was much fancier than the one I had selected. I told the girl but she said it was the crib on the tag. I said that mine didn't have all the extra stuff pictured and she said, I'm just telling you it's what was on the tag. She wasn't eager to help me, but she was very eager to defend the wrong item. Because I needed to take the crib across town to a charity function at noon, I didn't have the luxury of being wrong. Since the girl was not going to make any efforts to check, I opened the box to discover a brown crib rather than a white one which was what was on my tag. Her attitude was very unprofessional. She huffed at having to return for the correct crib.

I figured the lady who appeared to be in charge would at least show more customer service but while I waited, she played with the toys in the return bins and seemed oblivious to the fact I'd been there, close to half an hour. Finally I said, I've been waiting 25 minutes for this crib but without waiting for me to finish, she asked if I wanted a refund. I explained that I didn't want a refund. I wanted the crib. I couldn't believe she that that was the first step toward resolving the problem! I've had notably bad customer service at this location three times but when you call the number, it rings for about 5 minutes and then disconnects and when you go online to complain, there appears to be no Target customer service but there are plenty of places intended for employees to voice their complaints.

On 11/20/10 I ordered a net book for my daughter. On 11/21/10 Target.com emailed me to say they canceled the order because they do not ship to a P.O Box. I re-ordered the item using my street address. On 11/22/10 I went to my bank and discovered there was still a hold on my bank account of $310.00 for the order Target canceled. I called Target, spoke to Blanche, who said Target would cover any insufficient funds fees that arose from this hold and that the hold would be removed within 24 hours. I received an email on 11/22/10 from Target that stated they would fax my bank that the hold would be removed within 24 hours.

My bank never received any such fax. Although I made a deposit on 11/23/10, it was too late and there was an insufficient fee assessed on my account. After $8.00 spent faxing my bank statement, etc. to Target, they have informed me via email that it is the bank's fault, and they will not cover my insufficient fee. My Bank manager told me on 11/22/10 that she could not release a hold that Target had placed on my account. Target did not release the hold on my account until 11/29/10. And irony of ironies, when I re-ordered the net book they shipped it to my P.O box instead of my street address. I am forwarding this matter to the Poughkeepsie office of the Attorney General of NY. I think Target wins the scrooge award of all time.

I purchased a dresser from target that weighed at least 80 lbs. It came in a flat box. Target employees said that I could put it together myself. I am 68 years old. In no way could I put this together. I had to pay my super $100 to assemble and carry it in from the car. He puts it together, and it is damaged. White laminate is missing and it is unsteady. I put it in my granddaughter's room and I am terrified that it will fall over on someone. I called Target, got to main headquarters and they told me to bring it back in. I cannot! I would have to pay someone to disassemble and then put it back in the car. It is not worth it. I might as well throw it out. What should I do?

I ordered an iPod touch on the 10th of December. I have gotten yet another delay letter. They froze the funds in my account on the 15th right before you sent the delay notice (just an unfortunate coincidence, I'm sure? or "we can't know it will be delayed until we put it in the shipping process but I'm told the multitude of orders from Black Friday are the cause for the delay (nice slip from customer "service" when I called, so obviously any orders placed after will also be delayed).

They say ,they cannot unfreeze my account because it is "already in the shipping process" umm, no it's sitting in your warehouse or so you say, at one point it's there, not there, not packaged, packaged. No explanation for why it is packaged but just sitting there. As of the 17th the site still says Standard shipping will get it to you by the 24th, really?

They tell me it may or may not get here by the 24th ("good possibility" it won't say the customer service team leader and than refuses to acknowledge he said it), because they are having "difficulties with the amount of orders which came in on Black Friday in that distribution center", which you will note was several days before my order.

If i may not get it and I ordered on the 10th, what chance do people who are ordering it on the 17th have? People should save themselves some heartache on Christmas morning and drive out and pay the extra 10 bucks! I will never order from this site again or shop at Target unless this matter is satisfactorily resolved.

The customer service reps (team leaders)are unsympathetic, won't answer a question directly, refuse to be straightforward and honest and use "placating speech" but won't do anything for you! My only recourse is to "refuse shipment" when it comes but I don't have the money to buy another of what will be the only gift under the tree for my son. I believe the statement that it can be received by the 24th is obviously fraudulent and that they know this.

They should remove it from their site. I am very unhappy and I will make sure as many people as possible know that they do not take care of their customers and use deceptive sales tactics. They are very Grinchy! Very unhappy. Long time but not any longer a Target store customer.

I had $400 stolen from my bank account just last Sunday, and the items were charged at Target! I spoke with Target's Corporate office and the rep was very rude and would not even look into the matter. Now, thanks to Target. I do not have any money to buy any Christmas gifts for my friends and family. Thanks Target!

I have an issue with the store in Elk River, MN. In July, I tried to shop at the store, then again in September, and now in December. I have a mobility disability. I appreciate the accommodation the company tries to take to allow me to patronize your stores by providing electric shopping cart. This allows me to be as independent as I can. Each day I try to keep going as much as I can, but the stores are big and I cannot walk the entire store. So, I rely on the electric shopping cart. In July, I switched carts and transferred my groceries 3 times on the 4th cart that stopped working on me, which left me so frustrated. This happened to me in September when I tried to shop for school clothes and supplies for my grandchildren.

Today, December 14,2010, I thought I would give it another try. I wanted to do some Christmas shopping and buy a few groceries. I went through 4 carts that all died on me and I ended up hobbling out of the store in pain and in tears. Each time I have told a manager and each time they say, they are sorry and it is the 1st time they have heard about it. They will look into it. I ask them to please get me a cart that works and they run to the other end of the store to get a cart, and the carts don't work there either, so they come back empty handed.

I have been to Target stores in Minneapolis, Rogers, St. Cloud, Minnesota and have never yet had a cart die on me and I don't have to walk out in such frustration and pain. Could you please tell me what I should do since I live in Elk River. This store is most convenient to me, I have complained on going to managers, and even called to complain to the customer service. Each time I am told it will be addressed and that they are sorry. This has become a huge problem because I have to go to another city or shop at Walmart, which I hate. I live in Elk River and want to utilize my local Target store. Please get back to me in this issue.

I went to all three stores listed above to buy a bike that was on sale. I was told to come back tomorrow and they would bike from warehouse. I went back and they still didn't have the bike. As far as I am concerned, I would rather shop at Walmart. I'll never shop at Target again.

On 12-11-10, I purchased SunBeam Iron for $15.99 at Target. I noticed after trying to use the iron that it was not a SunBeam iron, it was a total different iron. I emptied the water out, tried to bring it back. The store manager only gave his name (Jason), refused to credit back my refund. I was asked to exchange for something else, I declined it and requested to be credited back to my account. I lost out $15.99, was handled very poorly. How can someone purchase the product and not the right product? It's not the consumer's fault. I told the store manager (Jason) that I will be filing a complaint and lawsuit for over $15.99. I will never shop at Target again.

Please be aware all credit and debit card holders. I received a call from my bank with fraudulent activity this past week with purchases made at Target in Kisco, NY while I was on a business trip in Los Angeles. Apparently, my debit card number was compromised and someone made a credit card with my number and used it at Target. Charges of $200.00 were repeatedly charged in Monday for 6 times, totaling to $1200. Then Target even proceeded and charged a fee of $1.67 for some sort of service charge.

Whether it's internal within the store, or someone who stole and purchased goods, either way someone should have been cautious and aware and made sure the all IDs were checked when purchasing products. Obviously, it was not done. Furthermore, I contacted Target's costumer service and the person on the phone indicated that the call was going on file, but did not apologize for the mishap nor asked for any information, such as, transaction number or my contact information in efforts to resolve or rectify the situation at hand.

I have tried from 11/27/2010 to correct my order. I have done everything I was told but order is not accurate.

I placed a large order for different items. The items were shipped in several lots by Target. The last shipment was for six packs of Squinkies at a unit cost of $9.99 each. Target shipped the items UPS Standard 2-5 day delivery and charged 80 percent of the purchase price for shipping. The total shipping charge of $47.48 and the cost of the items of $59.94. I was not aware that the shipping charge would be based on a charge for each unit ordered and not the weight of the items being shipped. I called their customer services and they said they were "sorry" and I fully agree. This is the biggest ripoff I have ever been hit with and as far as Target is concerned, it will be their last time. There are plenty of reputable firms that provide clear information on how they conduct business.

I purchased a 32 GB iPod touch from Target.com on December 1st. It was on sale and with coupons and my discount for using my Target card. I got it at a really good price. It showed as in stock with shipping in 3-5 days. I got a confirmation with a delivery estimate of 12/9 to 12/14. After a week of it not shipping, I called customer service. I was told there was a "problem with fulfillment" and Orlando didn't know when it was going to ship. I emailed them later on hoping someone would be able to give me more information than that.

This morning I got a generic email saying there was a delay and it may not be delivered until the end of January. That's a problem because it's a Christmas gift for my son! So, I called back and the lady who answered told me it showed in stock and would ship in 1-2 weeks. I asked her, "Well, what about the email I got?" She had no idea. I asked to speak to a supervisor (Mr. **? it was hard to hear him). He said the email was wrong and it would ship in 1-2 weeks and they were trying hard to fulfill the orders. He told me I would get a new email.

I still have no new email. And when I check my order online, there is a big red box saying it's going to be delayed until the end of January. Who am I supposed to believe? I feel that the supervisor was just trying to get rid of me. Somehow I have a feeling that it's just not going to be here by Christmas, if I get it at all. I tried to go to a Target store to see if they would help, but "James" at the Flatbush Ave. and Nostrand Ave. Target said he couldn't do it, but if corporate said it was okay, he would. I tried to call corporate. They said they couldn't do anything, that Target.com and the stores are two different entities. I could cancel my online order and pay more money in the store if I wanted. No, because now the iPod is $90 more in the store and online now. I still have no idea when this is going to ship. Nobody can help you when you call or in the stores. It's unbelievable. I will never shop at Target again and my Target card is going in the trash.

I have paid my Target Visa credit card bill over the phone for 4 years using a check by phone. They process these checks electronically so they clear my checking account the next day. Recently, they have started holding the funds by not making my funds on my Visa available for use. The last time, it was 15 days. This time, I asked when my credit would be available for use and they could not tell me. I am having a rough financial time right now. The only person in a household of 3 adults and 1 baby working two jobs and still short on money. I have to use credit to just get by. Not having the funds available is a burden when the money is already out of my checking account.

Last year, I shopped online at Target for Christmas. I ordered a very popular item (Mindflex) early November. I placed it in my cart and it stated that the item was available and it would ship out in a few days. To make a long story short, I received an email about 2 weeks later stating that the item was no longer available.

Well, by this time, the Mindflex was no where to be found (online or in any store) and my son was left without the item he wanted so badly for Christmas even though I had done my part in ordering it early for Christmas. I swore that I would never shop online at Target but unfortunately I did again this year.

On Dec 1, 2010, I ordered a popular wii game (U-draw) it stated that it was available and it would ship in 1 to 2 days. Wouldn't you know it, they did the same exact thing to me again. This time, on Dec. 7, I checked to see if the wii game was shipped and it stated that it wasn't and I would receive it between Dec 20 and Jan 3. I tried to cancel the item but there was no option for me to cancel it.

I called customer service and she told me that they couldn't cancel the item because it was in the "shipping process". It was ready to ship on the 7th but it "somehow" didn't ship and there was no option for me to cancel. She said, I would receive it between Dec. 20 and Jan. 3 and there was nothing else she could do.

Mind you, if I clicked on the item as if I were going to order it, it still stated that it would ship in 1 to 2 days. Talk about trapping customers in. It is near impossible to speak to anyone or leave any type of comments on the website. Well, no more shopping online at Target for me.

I was recently in the store to shop and upon leaving after paying for my merchandise, I was confronted by an employee that felt that I was a thief and would not let me leave the building. He had very abusive demeanor and what was very peculiar was that he would not inspect my merchandise to confirm that I had paid for it. I had to ask for a Manager.

When the Manager arrived, she had no reservations about inspecting my merchandise to her satisfaction and, of course, found nothing wrong. She then let me leave. Since then I have talked to the 'Store' Manager and he offered to take no corrective action. I asked for an apology of the store Manager from the employee for such abusive and disrespectful behavior. I am wondering what types of treatment of customers warrants termination of an employee or any sort of discipline.

I asked what caused me to be suspected of being a shoplifter and was told they don't know. This means it is likely to happen again. If it should and I decide not to be subject to their abuse and decide to just ignore their request not to leave with my property, I can imagine that a police report would be made that had committed a crime. Then what? I can imagine a very bad outcome.

You might think that you are only hearing one side of this incident (like I was told by the Store Manager). He made me aware that he could look at the video camera footage to confirm what I told him and to identify the persons involved. Him and the District Manager are not available to me for further discussion about whether that was ever done. My take is that they just don't care about customers. Thank goodness there are Walmarts to give my money to.

I ordered several items and then found that I had the wrong address to ship the gift to. I spent hours on the phone on hold, talking to customer representatives that I could not understand because they could not speak English. I finally got through to a supervisor who said some gobbledy gook why they could not change a shipping address even though the item had not been shipped.

On 11/18/10, I bought a Vtech V.Reader for my son at $54.99. Last week, it was on sale for $49.99, so Friday, 12/3, I went back to get the price adjustment. I was told, I was over the time limit for a price adjustment. I asked what if I returned it and bought it again. I was told, I could not buy the same one I just returned. At this point, I am annoyed because that does not make any sense. The store didn't have anymore. I decided to leave because at this point I am annoyed that I drove all the way there from Teaneck for nothing. So right there, wasted more money in gas than I was getting back.

I have been loyal Target customer thus far for many many years but the last couple of incidents have forced me to look to Target competitors. Both of my incidents were related to same store at 175 W Army Trail Rd, Glendale Heights, IL 60139. In the first incidence, I tried to return portable DVD player which clearly had 90 days return policy. They clearly refused to take it back. I had to go to another store to return it and I had no issue. Today, I tried to return stuff (without receipt). We got a gift for our newborn baby which we did not need. I took it back to the store and as expected, they clearly refused to take it back (won't even give store credit). The management at this Target store has the attitude "I am not going to help unless I have to". Target should definitely monitor this store if they want to preserve their reputation and customer service and I am definitely never going to go to at least this store again.

On sale day after Black Friday, I tried to purchased a 32" TV. I was given a raincheck and told it would be coming, just call. It is now 12/3/10. No one can find the TV and no one at corporate can even answer my phone calls or my questions. There does not seem to be the TV at any store. It would have been better for me to just go back to Wal-Mart and purchase a TV that I was looking at anyway then put up with this mess on that same day. Now, I have to go out and look for a new TV. I cannot always walk far after working all day nor do I have the money to go out and buy another one as the w/e sales are not now available. I have led down the preferable path, so to speak.

Target Store weekly ad ending 12/4/10 - Vizio 26" TV $198. I went to 10 stores, none in stock either. Did not get them or will not be getting them. No raincheck. One associate said trouble from Vizio. He was the only who said this. Online more money. Called customer service wanted to play bait and switch. 32" TC for more money. I wanted a 26" TV for a bedroom, not bigger. Refused to accommodate me. Would not substitute another 26" TV for the same price. No satisfaction. Useless. Would not tell me why they placed the ad if they know could not get the TV especially at Christmas time.

On Sunday, November 28, 2010, Target advertised on the front page a 26" LED Vizio TV that no stores have. They tell you to call back to see if any will come in, but they are not getting any. This is false advertisement. No stores had any when this ad started and they won't give you a rain check. They are getting away with this, and just waiting for this week to end so they don't have to bother with all the calls they are getting. Why can't someone do something about this and hold them accountable for not having an item that they advertise on the cover of their ad.

On 11/20/2010, I ordered two toddler beds for my twin boys, three toddler bed sets and 3 robes. My order arrived in three shipments, with the final order, which was supposed to be the toddler beds, arriving today, 12/2/2010. The problem is that only one toddler bed arrived. Normally, I would just call and tell them to send the other, but my circumstances are such that I need both of these toddler beds now. I asked the guy on the phone if he could ship the second toddler bed via 1 to 2-day air, as I needed it and didn't feel I should have to wait another two weeks for it to arrive. He and also his supervisor told me they could not do that.

I explained that I only had a small window of opportunity to try and transition my twins into these new toddler beds. They share a room and I couldn't just give one a new big boy bed and not the other, anyone with kids understands why. Even if i could, if it took another two weeks for the second crib to come in, I would be out of time to transition the second twin into his new bed the right way. If that isn't enough reason, I also explained that our 10 month old broke part of the base on his crib, and I put off buying him a new one because I was just going to give him one of the twin's cribs since they were getting new beds. Still, they told me there was nothing they could do except refund what I paid for shipping.

Incredible, absolutely no help at all. I told them I wanted a refund for the bed I didn't receive and I would return the bed I did receive, along with the three bedding sets, to me nearest Target store tomorrow, over $300 worth of merchandise. They did not care, and to top it off, said they would try and stop the second bed from leaving the warehouse, but if it got shipped, could I just refuse it. I said, "No! How could you have already started to process shipping of the second bed, when we haven't figured anything out yet? I've been on the phone with you guys since calling to say it wasn't included in the order and never told you to send it - unless I could get it in the next 1-2 days." The supervisor told me that it had been sent for processing before I was even transferred to speak with him.

Now, if it shows up on my doorstep, I have to deal with getting it back to them. I can't believe how uncaring and unwilling they are to help a loyal customer.