Target Stores

This evening, I stopped at Target (Westchester Midlothian, Viriginia) to pick up some items I needed, because I was not feeling well. I intended to purchase tissues, cough syrup, cough drops, and several other items. I went to the check-out counter, placed my items on the belt to pay for my items. The gentleman ringing up all my items was extremely nice. When he scanned the cough syrup, he asked for my ID. I unfortunately did not have it with me. He apologized several times while he called for a supervisor, while we both waited patiently, he continued to apologize for asking for my ID, as I am every bit of 50 plus years old.

I explained that I completely understood the reason for asking for an ID, as kids or adolescents often purchase cough syrups for other reasons, than to relieve cold symptoms. He continued to apologize, and explained that "the supervisor could override the ID check". Finally, the supervisor arrived at the register, looked at me and asked "I need your ID". I explained that I did not have it. She said "sorry we have to have your ID". The young man asked her "can't you override this". She said no. I said, "really? Then you just lost a customer", and left.

The supervisor said nothing to me (sorry, kiss my foot, nothing). She was mean, while the young man continued to apologize. I then went to a drugstore in the same shopping center, purchased the same cough medicine, where the cashier overrode the ID check, and never asked me for an ID. Please understand I am well aware of the reason and/or rules for requesting an ID for kids or adolescents, but 50 year old customers? Really? I spend a great deal of time and money at Target stores, as I can purchase almost anything there, and my opinion of this experience is completely unacceptable customer service from a supervisor. My question is, can supervisors "override" an ID check, when customers are obviously old enough to buy cough medicine? If not, do they have to be rude about it?

I just returned from Target in Frisco, TX (on Eldorado), which is where I usually like to purchase any greeting cards I might need. I spent over 30 minutes there trying to find a card without an in-your-face sexual connotation or vulgar language. I ended up leaving empty-handed because I could not find one. I wish I could say I was exaggerating, but I am not. I searched every single card just because I couldn't believe that any one store could suddenly be so wholly perverse. I found not one single "happy birthday" card for my brother, with whom I'd prefer not to share a sexual innuendo (or foul language, for that matter, since he has small children of a suggestive age who are also able to read). In some instances, there were even cards on your shelves that depicted sexual acts. As luck would have it, these cards were all placed low... right at eye level for small children. Good thinking, Target. Corrupt those innocent minds!

I'm no prude. I'm a thirty-something and I work in the arts, which allows me to have a very free and open mind. But I know where to draw the line. I don't have to shop at Target. I shop there because I choose to and because it's usually an enjoyable experience. But I will seriously reconsider whether it's worth supporting this company any more. I am appalled by what I saw at Target today. And in the greeting card aisle, of all places. When did Target lose all sense of morality? If the company is trying to ditch their family-friendly image, they've chosen a great place to start with greeting cards. Nothing says "happy birthday, brother!" like a cartoon of a grandma taking a thong off a stripper with her teeth. Well done, Target. Well done.

I purchased a Kindle Fire from the Merritt Island Target on December 19, 2011. We made the purchase for my son's girlfriend at the time. He had broken up with her at Christmas, and did not give it to her. We were told by the salesperson in electronics we had 90 days to return it. We attempted to return the unopened Kindle, on February 4th. They stated they could not accept the return, because if was over 45 days. They stated we had to return by February 2, 2012. I called everyone to file a complaint, but to no avail. One of the people in customer service, who I called, hung up on me.

I was in Target in the Bronx, NY to purchase a jump rope. As I was walking, the buckle on my belt had broken. While I was standing in the aisle, I fixed my belt and put it back on my waist. After I purchased the jump rope and was leaving the store, I was detained by security and escorted into a backroom accused of stealing a belt. Not only was I humiliated but I was cursed at and disrespected. I pleaded with them to look at the cameras from the time I walked in the store and they would've been able to see that I didn't even walk near the men's dept.

The good thing was that I didn't get arrested but they took my picture and address and I was told I could never come into that store again. Also I signed a paper I didn't know what I was signing because I just wanted to get out the store. I was told that they would send me a bill for the belt and they took the belt because I had purchased it from a different Target a few months back so they had the same kind in the store. So I had to walk home with my pants falling off my butt. How can I fight this? Because I would love to sue them but I don't have the money for a lawyer.

On January 29, 2012 I purchased a Blu-Ray player from Target. I purchased it because the label on the box said that I would be able to get access to Netflix online. When I got the Blu-Ray player home and plugged it in, I could not understand why it would not work. I discovered that the Blu-Ray player had to either be plugged into the router (which does not work for me because my router is in the living room and I needed to use the device in my bedroom.) or an additional equipment is needed to be purchased to make it work for my needs.

On January 31, 2012, I took the device back to the Signal Hill, Ca location where I was told by the manager Amanda that they would not give me a refund because the box had been opened, although I had the complete packaging with nothing missing plus my receipt which was only 2 days old. I told Amanda that if I had been told this in advance I would not have bought an item that could not be returned. Amanda referred me to the back of the receipt which says, "Most unopened items in new condition returned within 90 days will receive a refund or exchange." I pointed out the line below this which said "Some items have a modified return policy noted on the receipt, next to the item or at target.com."

I told Amanda that this item had no such notation and asked how I was supposed to surmise that this particular item could not be returned once opened without being informed. I said that this was very deceptive and based upon this open policy, anyone could be denied the return of any item anytime Target wished, allowing them to have their cake and eat it too! It doesn't make sense to me that they would risk losing future revenue over a $75.00 item. Target's return policy appears to be deceptive and unfair to consumers. What is even more frustrating is that I have never tried to return an item to Target before. They should at least give me a warning about this unfair practice.

I ordered a gift through a baby registry online on January 30, 2012. One hour after I ordered it, a friend suggested I make sure it would be delivered to me and not the mom-to-be (I ordered it as a shower gift). Sure enough, I goofed. It was going to be delivered directly to the mom. I called immediately (around 2:15 in the afternoon, again, one hour after I placed the order), and was told it was too late to change the shipping address.

First of all, I could barely understand the person. Then, she transferred to me to someone else, who again, I could barely understand. I was told 30 minutes after placing an order, no changes can be made because they're already working on fulfilling it. Really?! I was told I could contact UPS after it shipped to request a change but that UPS would charge me $10 for this service. Seriously?! I asked and then demanded that my order be cancelled. They said they would check with fulfillment, but they never followed through.

I called again the next day. Again, I got a person with a heavy accent. My order was never cancelled and there is nothing they can do to help me. The order hasn't even been shipped yet and (1) I can't make any changes and (2) I can't even cancel it! You get a grace period to back out on a bank loan, but I can't cancel a stupid Target order? Ironically, the person I had on the phone on the second day told me that no order changes can be made after 3:00 pm on the day the order is placed. Hmm, the day before, I called around 2:15 pm and they wouldn't change my shipping address. Maybe she meant 3:00 pm in India.

I have never had such bad customer service in all my life. I have also never complained about any company before. I felt the service was so unreasonable, it warranted a complaint. Buyers beware. When you hit the "submit" button, you are locked in with no way out. I'd hate to find out what happens when you try to return something!

I had made a purchase in the store for my sister's baby shower. I could not fit the crib, carriage, car seat and the swing in my car, so I purchased just one item at a time. 2 days after, I had returned to the store, I was told that I could only purchase the remaining items online because they no longer carry it in the store. I went home and tried to complete my transaction, but I only had a $200.00 available on my red card, so I had a balance of $1.76. So I tried to split the payment onto my debit card, but the system is not set up that way, so I was unable to do so and my order would not submit.

I had called the 800 number and the representative guaranteed that she had completed my transaction on her end. I waited 2 days and then called to confirm that my order was placed and it wasn't! I spent 7 hours on the telephone requesting to speak to a supervisor and at one point, a customer service representative (customer service.. yeah right) hung up on me! When I finally did reach a supervisor, she had promised me a $35.00 gift card sent to my email within 3 to 5 days! Well it has been 2 weeks and I have not received anything! It was not about the money, but rather the lack of skills to be in customer service and the false information that was continually given to me. I am extremely angry with the service that was provided!

Today, I shopped at the Target store in Medallion Center in Dallas, TX. I had a coupon for Revlon any lip or nail product. I wanted to purchase a package of nail files, and the cashier would not allow me to use the coupon. She stated that nail files are not a nail product, and that the manufacturer meant nail polish only. I advised that they would have printed it as "nail polish only", if that's what they meant. I asked what she considered nail files to be (what type of product). She said a nail product. She would not allow me to use the coupon. I told her I did not want the nail files. I paid, used the rest of my coupons, and then went to customer service with the item and the coupon. She tried to scan it and it would not scan.

This has happened many times, when the coupon states "any" product. Sometimes the cashier will have to okay it with the computer. She then said the computer would not accept it, and there was nothing she could do. I have worked as a cashier, and I know she was lying. I did not have time to wait for the manager. Target employees had already wasted enough of my time, so I called the manager after I left, and I was told the reason for the hassle is due to the use of fraudulent coupons. I advised her I am offended that someone would just assume I am using fraudulent coupons. I shop there every week, and have this problem every week. I encounter rude, ignorant, and extremely uneducated employees every week when I shop there. I will no longer be shopping at Target.

It's already tough moving clear across the country to an area you're not to fond of, but also as a spouse of a sergeant in the Marine Corps with four kids living on a limited budget. I shop at Target almost every other day looking for newly marked down items for my kids, shopping after season for clothes for the following year.

Today, I went to target and had an experience one it's own. I had to shove all four of my kids into the one-seated cart. I have a newborn and two toddlers and can't find one single cart in the parking lot or store to put my kids in, even after complaining the week before. It forces me to place all of my items on the bottom lip of the cart where things fly off as I twist around and chase my two toddlers around the store. I had three bags of items I purchased as my checker piled the next woman's items on top of mine. I'm not positive if I had actually put all three bags on the cart or not.

I took my daughters over to the restroom, because we had a long ride home; but before I could make it out the door, I realized I only had two bags, not three! Oops. I thought forgot a bag, so I turned around at the door and swooped back in the store sort of in a panic, thinking someone else took home my merchandise.

When I got back to the register, nope, it was not there. At this Target, the checkers have forgotten to give me my bag many times before. When I went to customer service, they did a backtrack, but my bag was nowhere to be found and I had not even left the store yet. They checked the cameras, and the gentleman told me they gave me three bags but they don't show a bag falling off or anyone taking it from the cart. At that point, I am confused. I just want the items I purchased.

The gentleman told me after reviewing the tape that I had the three bags and that once the checker rings the items, they are no longer responsible for them. But if I had the three bags, why now do I only have two when I have not even gotten out of the door of the store? He even asked me if I did put bags into my car, causing me to think he didn't even look at the tape.

I have called corporate, but they are going off the one person who can look at the cameras. But his story is not matching up. He told me that in the store, he couldn't see on the cameras and could not tell how many bags I received. He told corporate he saw me get three bags, but wala, magically he could not see anything else on the camera. And they told me if they couldn't see it, they can't be responsible. It's a bad deal, and I promise you I will not be returning to that Target ever again. $40 of merchandise gone lost before I even hit the door. It's absurd.

I purchased a snow suit for my newborn at the end of August, because I wanted to have it on hand when the weather turned. My infant grew longer, quicker than anticipated and the snow suit will not fit her. The snow suit has never been worn, has all tags on and I have the receipt.

I tried to return it to Target and it was almost like the girl behind the counter enjoyed telling me that she could give me $6.00 for it because it was on clearance now. I told her that I had a receipt and that it was clearly not worn and she told me that it didn't matter, because an expired receipt was like no receipt at all. I then went to speak with a manager. I went to the customer service desk and asked for a manager and the girl said that she was a front end manager. I started to explain to her that I had a return and the issue that I had at the return desk when she cut me off. She told me that I was not going to get back what I paid for it and that there was nothing that she could do.

I leaned in and told her that I was a manager and had been for 13 years. I shared with her that she must have missed the manager 101 class, because if she had been there, she would know that you always listen to the customer in full and that you don't speak until they are finished with their story. Even if it is five minutes later than you wanted it to be. She cocked her head and told me that she didn't interrupt me and at that point I realized that I had hit a very sore subject with her. She told me to have a good day in a very smart tone and I told her that I planned to and asked her name. She said that it was "Lauren". Again, I should have known her name, because if she was the least bit professional, that would have been one of the first things that she told me.

I could not believe that I was treated that way. I was treated like a thief even though I had a receipt and merchandise with new tags still on it. Unbelievable that in today's society, a company, of any kind, would tolerate that behavior from an associate. I would never allow my customers to be treated that way. One good thing that came of it was that my 6-year-old daughter witnessed the whole thing and she could not believe how rude the "manager" was. My daughter made me laugh when she said that Lauren needed a new attitude. If a 6-year-old can figure it out, why can't the CEOs of Target?

I purchased a hair straightener from Target for the amount of $107 on January 15, 2012. The straightener is obviously defective, the item gets so hot it turned the white plastic into brown. I attempted to exchange the defective straightener, but the associates accused me of placing a different item in the package. A lady, named Carla, grabbed one off the shelf and repeatedly told me that the item she's holding is the item that I bought. I know what I bought. I specifically picked out the one I purchased because it was black and white.

I'm an Air Traffic Controller, have been for almost 10 years now. My income is sizeable enough where I don't need to try and scam Target out of $107. The item I tried to return was the item I purchased. I have no idea how it got on Target's shelf but that's their problem, not mine. And I was the one who got scammed, not Target.

I attempted to return a duplicate chrome baker's rack I'd received from an online order to this store. An order that Target told me had been cancelled, due to their computer error when I called them, after I hadn't heard from them, two weeks after placing the order. Customer service couldn't find the rack in their database, and as a woman was standing in the middle of that department, screaming at the top of her lungs, that she wouldn't be ignored any longer by their reps, I decided to ship it back, rather than spend my afternoon looking through their computer records.

After several calls in over two months, Target online tells me they have no record of my purchase, even though they authorized the return shipping, and had a record of its arrival, and even though the charge showed up on my credit card statement. I sent them a copy of my credit card statement and never heard back, so I filed a dispute with my credit card company.

Six weeks later, Citibank approved my refund. That was on January 17th, for an order placed on September 23rd. Target's response was the most unprofessional, incompetent, and unethical I have ever encountered. At no point did anyone ever take an interest in resolving the problem, and even my repeated efforts met with complete indifference. If you must shop with the bottom-feeders, try Wal-Mart or K-Mart. At least then, you won't be surprised when they don't respond to a problem. As for me, there are far too many online companies to work with for me to ever shop at Target again. They won't miss me, and I sure as ** won't miss them.

I had a shopping cart hit my truck in the parking lot of Target store. The estimated damage was over $1000. My family or I will never spend another penny in a Target Store.

We applied for a Target Redcard in a Target store in September 13, 2011. Then nothing happened for a month. So we called the Target to see what happened to the application. They said some system errors occurred that we just need to apply for it again. Ok, we apply for it again at the end of October by mail. Now, it is 2012 and we still did not hear anything from Target whatsoever. I wrote an email to them explaining what happened at the end of December 2011. No replies either.

On January 13th, 2012, I purchased a 20 piece set of Paula Dean cookware at the Target Store in Madison Tennessee. Later in the evening while shopping at Wal-Mart, I noticed the same item for $20.00 dollars less. Not to worry, I thought, since I noticed Target had a price matching policy. Later that same day, I went back to Target and requested a price match. Target refused to match Wal-Mart's every day price stating that Wal-Mart had not advertised their price in a local newspaper. Bottom line, Target's price matching policy is very deceptive and counter intuitive from what a normal consumer would call an "advertised" price.

The average consumer would define "advertised" price as any price readily available to the public. In other words, if the item is priced on the shelf and available in all Wal-Mart stores across the nation, that is an advertised price. Not so, according to Target. They define "advertised price" as a price that has been put in the newspaper or local publication. In short, Target is playing "word games". Target does not have a price matching policy. Don't believe me? Go to Wal-Mart and pick any item off the shelf. Make sure the item is not on sale. Find the same item at Target. Chances are the item will cost more at Target. Ask Target to match Wal-Mart's price, see what they tell you. Save yourself time and money, shop at Wal-Mart. Fell victim to deceptive price matching policy. Cost me $20.00 dollars and an hour of my time.

I went to Target to buy a new vacuum for me and my husband's first house. Target sold us a vacuum that was supposed to be new but was not. It was all scratched, missing pieces, did not come with a screw to mount this handle. It had a sock stuck in the hose with huge amounts of dirt in it. The filter was also dirty. We called and complained and they did nothing. We went into Target yesterday and waited at the jewelry counter for 45 minutes before someone asked to help me. I rang the help button two times and it said someone would come to help me within 60 seconds. It took 45 minutes!

I will never shop at Target ever again! All their products are cheap and priced way too high. The vacuum was the major breaking point for me. Target needs to reimburse me for the sweeper. You would think as much as my husband does to make this country free by serving in the United States Marine Corps, you would think people would be more willing to help. Our family risks our life everyday and we got served cheap junk!

Target Online advertises free shipping for $50 purchases and so I deliberately ordered five items for a $52 sum. Target then gives an account of the expenditure plus sales tax with no mention of shipping for some $55. Only after the customer has paid $50 with gift card and $5 with credit card to pay for merchandise and tax does Target finally slip in a $10 shipping fee.

The public calls this **. Those of us who went to law school call it failure to fully disclose if not fraud. I wrote them via email but the first two emails failed to go through. As to the third email, Target asks for a verification at the bottom of the email but, get this, none of the figures at the bottom are figures found on the keyboard.

Target will end up closing its stores because of poor/non-existent customer service.

I purchased four dolls online at $24.99 each. Next day the same dolls go on sale for $19.99 each. Called and got a price adjustment of $5.00 each; but actually received price adjustments of $5.00, $6.00 and $5.00 on my credit card statement. So on my credit card statement and posted to my account were charges totaling $99.96 and credit adjustments totaling $16.00. After Christmas, I went to return 3 of the dolls because they were duplicates and Target was only going to give me $48.97 for the three dolls. I told them that I paid more than that for them and they told me they had done price adjustments. I concurred and showed them the price adjustments because I've dealt with Target customer service before and came prepared. I spent one and a half hours at customer service and on the phone at the store with no resolution.

First they said that I received a $34.99 credit which I couldn't see. When I asked when this supposed credit posted they couldn't tell me. When asked if they could give me written proof that I would indeed receive this credit they couldn't do that. Then they told the store associate I only returned two dolls; he stated that was incorrect, he returned three. Finally they said I only paid $4.99 for one of the dolls; again, he said he could see the charges and I paid $24.99 each. It was finally agreed when I left that I would email the receipts and credit card statement to them and they would show me on the statement where the credits were posted. Yes, I had all receipts from Target.com with me, nothing was missing.

When I got home I emailed them my VISA statement with charges and credits posted for over a month past the date the supposed credit was to have appeared on my account, clearly showing I didn't receive the credits. Instead of emailing me the dates and credits for each doll and when they posted like they agreed they emailed me a "link" to my Target.com account. I didn't spend an hour and a half to get a link to my Target account, I wanted answers and dates. After three emails to their customer service with the same attachments (receipts and VISA statement clearly showing four $24.99 charges and adjustments totaling only $16.00) they were just blowing me off. Still telling me the credits "posted on 11-24-11 but yet they can't show me on my statement. If they don't show how did I receive them? All other credits and charges show.

Now I am writing Corporate and filing with the Better Business Bureau. I was all prepared to apply for a red card that day, but now I will try to avoid Target at all costs. Consumers beware, if you need to return something at Target, good luck. Doesn't matter what actually is, or what proof you have, they will do what they want. I would never buy a gift for someone else there and take a chance, no matter how cheap it is. Target is completely apathetic to their customers.

I received an e-reader from Target for Xmas. As I already own one, we returned to Target on 12/27/11 to return it. We had both the original receipt and the gift receipt with us. Both indicated that they were valid until 2/4/12. The e-reader is in the original packaging, unopened.

At the returns desk, the system beeped and the clerk had to call some number. Once she got done talking to them, she explained to us that we could not return the item, as the returns policy for electronics was 45 days. We had identical conversations with the supervisor and the store manager. All claimed there was nothing they could do. This is absurd. I cannot believe that a store manager does not have the authority to override a return.

I also contacted the 800 line they provided for me, only to hear identical stories. I have also written their email support line, but have received no reply.

Do they not understand how Xmas works? A gift receipt during the holiday season should be valid at least until a few days after Xmas. I can only assume that it is unsafe to purchase any gifts from Target. Why could they not offer store credit? There is a reasonable compromise. The e-reader is still sold in the store and they could sell it again to someone that does not already own one.

My overall experience rating: -5 (negative 5 stars). On December 23, 2011, I purchased a Christmas present for our granddaughter at Target - a Circo Kitchen Set ($80). We wrapped it and placed it under their Christmas tree. On December 24, the same Circo Kitchen Set is put into clearance at $55.

Since my original call to the Bellingham store last night just after 9pm PST, I have spoken to no less than 6 different people who have all dropped the ball in one form or another. The behavior of the store manager on the phone last night requires attention from Human Resources. To further inflame the situation, I have now spoken to three different people in Guest Relations, two of which are Supervisors, and there still is no resolution or apology. All made it clear that they didn't really care and were just taking the call because they had to. I want to talk to someone more competent than a chair warmer who really understands customer service.

What started this is a mislabeled product courtesy of one of the store's employees. My daughter still does not have the right size bedding and had to sleep on the couch last night. I need a Queen size 8 piece set of the Exhilaration purple and black bed set immediately. The bar code for the product is 032281223212.

My friend who originally purchased the product should not need to book time off work to drive a minimum of 45 minutes back to the store to pick up the right set, especially after she was assured that she had the right size set before she left your store the night before last. If I were the store manager of the location in question, I would be driving the correct product to the customer myself given the number of ** ups at this point.

After the performances of several of the company's employees, I now am thoroughly disgusted with a store I have never even set foot in. As one of your new Canadian outlets is going to be only four blocks from my house, this should be of concern to them. This whole situation by far has been undoubtedly the worst botched customer service situation I have ever encountered. They have their work cut out for them to prove to me that I will ever want to shop at any of their stores and give my money for so much as a stick of gum.

Last night, while I was calling long distance on my own dime, the Bellingham store manager basically called me a liar when he said that none of his employees would tamper with the labeling of the product. Needless to say, I became very upset and this was made worse when he accused me of swearing at him, which I can assure you I was not doing, and behaving unprofessionally. Any person with enough common sense knows that if your customer is that upset, you are at fault and it is not in your best interest or that of the company's to keep making them angrier than they already are. I hung up on him as it was quite clear he was not capable of handling the situation and that he was in fact part of the problem.

When I called back to get his name from the store's phone operator, she told me his last name and then put me on hold while she found out for sure how to spell his last name. She did not confirm it and the next thing I know John is on the phone again. I stated very clearly that I was done talking to him and that I was taking my concerns to a higher level for action and hung up again.

I called back again and a different girl answered the phone giggling? So now that I am really upset this has become a joke for your employees? Really?!

I end up speaking to the original phone operator again and stated very clearly, again, that I had told her in the previous phone call that I was done speaking to the manager and that I needed to document everything so could she please confirm the spelling of his name. She then tells me that it is against company policy to disclose that information. Now it is pretty clear to me that she is lying as that would make the store manager not accountable for anything. Then after that John gets on the phone again and tries to offer me the company Guest Relations phone number and contact information which I have already located for myself.

I tried outlining the situation in the email function on their website and became ever further frustrated when I discovered there was a cap on the characters one could enter and that I had missed the call center hours and would need to wait until tomorrow.

The situation did not get any better when I called Guest Relations today. Not one of the three people I spoke to could keep the facts of the situation straight. They were evasive and not one of them was registering the seriousness of my concerns and were trying to blame me. Again, this has been the worst customer service situation I have ever encountered. After speaking to six people one should have been able to speak to someone with their head screwed on straight enough to show any degree of empathy and to put the brakes on the insanity and fix the situation. I was also told that I could not speak to Human Resources about the store manager's performance, never mind speak to anyone higher than a Supervisor.

All three people working in Guest Relations are difficult to understand due to their thick foreign accents and I had to repeat myself and correct all three of them over and over again. Not one of them could grasp the seriousness of the situation as to the store manager's performance. Both supervisors kept putting it on me that I wasn't willing to go along with what they were offering. Neither one of them could grasp what I was saying when I clarified that it is not the customer's job to take care of themselves especially after so many employees had inflamed the situation. I have worked in corporate sales and I can tell you with certainty that when the company ** up that badly you don't blame the customer. It is at this point that you take the problem off the customer's hands and just deal with it.

My friend who bought the bedding set for my daughter for Christmas lives in Vancouver, BC, Canada. It is 45 minutes without any traffic or hold up at the US Border to get to the store. Given the scenario that has unfolded, I do not feel it is appropriate to expect us to enter their store to return the product given the misbehavior of a number of your employees in that one location so far.

Ray is the first Guest Relations attendant I spoke to. He too, is to some degree treating me like I'm up to something asking if I'm sure my friend has the receipt and then trying to tell me we need to go back to your store again?! I had to repeat to Ray over and over again that I need a Queen size set and the set I ended up with is a full. The first supervisor, Julia, who came on the line asked me if I needed a King. I am doing my best to not cry at this point.

A call center supervisor also tried telling me that all HR concerns are handled locally at individual stores. The manager John *** who I was having an extremely difficult time dealing with last night due to his lack of professionalism needs to be dealt with as well as at least two operators answering the store phone last night in Belingham, WA. There is possibly a fourth employee involved who wrote Queen on the packaging in two different places, not to mention a possible fifth person who was working on the floor who reassured my friend that the product was in fact a Queen and not a Full.

After getting nowhere with Supervisor Julia, I then was placed on hold again and then spoke to another Supervisor Yvonne. I had to hang up. She too was blaming me for my experience claiming that she was trying to help and that I wasn't listening. Yvonne knew that she was the sixth person I had spoken to about this matter.

Is this company actually structured in such a way that permits so many employees at all levels to not be held accountable and that the objective is to frustrate and block the customer to the point of exhaustion that they give up and take the abuse? Most of the six people I have spoken to have asked me questions that would suggest to any fool that they thought I was trying to pull something over on them and that I was somehow in the wrong for expecting them to take care of the problem.

Driving all the way back to the store across the border is not going to work, especially given that there are upwards of five different staff in the one store that this product originated that are incompetent on one level or another. There is no excuse for any of their behavior.

Horrible! I purchased a new Wii on November 11th for my daughter for Christmas. Today, December 29th, I tried to hook it up so she could play with her new games she bought this morning and it not only didn't come with a stand but it didn't work, it doesn't recognize any of the games we put into it except Scooby Doo; all the others it didn't and when we put them in my son's Wii they worked just fine! So I went to the store today to return it and get a new one and I told the store manager that I felt it was used or refurbished and she told me no way that they don't see anything like that there. I was also told they only exchange for 45 days with electronics and it states nothing about that at all on the receipt at all! Not only that but I was told when calling the main office that it has to state that if it doesn't state 45 days they have to exchange it.

Then while spending over 2 hours on the phone got to the 3rd supposed manager Mary Jo, who told me the serial number on box and on unit are different! So like I said, they sold me a used unit! Now they say they need to investigate it and will let me know! All while keeping my $150 and my daughter with out her present! I originally just wanted an exchange, now I want a refund. I will never buy anything from there ever again! So in the meantime, what am I to do? I have seen I want to file a complaint and seek money and my time and gas wasted trying to fix a problem that should not be mine! All I did was buy a Christmas gift for my daughter. So now I am the one with out a gift and $150.

This happened in Tampa, Florida at around 7:00 p.m, on Monday, December 26, 2011 at the Target store located at the corner of Ehrlich Road and Dale Mabry Highway in Carrollwood. I went into the store to pick up a bottle of wine to bring to an after-Christmas gathering. After receiving no help locating the wine section from two annoyed red shirted employees, I finally happened to locate it upon it myself, selected the bottle, and brought it to the register.

What happened next stopped me cold. The cashier asks to see my ID. I'm over 50 but it's not a problem. I take out my driver's license and I handed it over to him, pointing out my birth date. He takes it towards the register scanner and says, "I'm going to have to swipe this". And I said, "No, you do not". After his repeated insisting that he had to, I replied, "Look, you asked for my ID and I gave it to you. It's what the law requires and I have no problem with that. But nowhere does the law require or even allow that you take possession and ownership of my most private and confidential personal information contained on that strip, required in order to buy a bottle of wine. You can write down my driver's license number if you'd like. You can even make a photocopy of it if you feel the need to but under no circumstances are you going to swipe it".

After a bit more back-and-forth with customers in line behind me, the cashier leaves to go hunt down a manager of sorts. When this individual shows up, the cashier tells him that I won't let him swipe my driver's license into their system. The manager insists otherwise. After telling him the same thing I had told the cashier, he goes to swipe it anyway. I actually had to tell him to stop and to give my license back to me immediately which fortunately, he did. I was dumbfounded though. I told him, "Are you kidding? You have no signage or notices whatsoever in the beer or wine section and no notices on or near the cash registers. You are telling me that you are required to gather this level of highly confidential information on me yet I have no idea of where it goes, who gets it, how it's kept or used, or what Target will do with it and it was kept as an apparent secret until the cash register. You don't disclose a thing about this anywhere.

Even more, there is no privacy policy posted anywhere and to top that, there is no information posted or even available, disclosing to shoppers and customers that in order to buy any beer or wine from this store, that you will be required to turn over to them your most private and confidential personal information gathered by the State and Homeland Security contained on the electronic strip on your driver's license. I continued, "It's just not going to happen. You've examined my very valid ID which is fully acceptable to the State of Florida which means it's acceptable for this transaction". And in a particularly rude and contemptuous manner, he snatches up my bottle of wine from the counter, flips around and hollers, "Then you're not buying it here!", and heads off away from the register with it. I am still non-pulsed.

Imagine, Target is insisting and requiring that you turn over to them all the information compiled on you that only the State and Homeland Security have and refuse to sell to you if you don't comply. It is an abject, strong-arm violation against you as a customer and a complete affront to you as an American Citizen. I've shopped there for years and I used to think they were the shiny class act of these types of stores but no more. Frankly, what happened there scared me to death. Unless they're the last option available to me for something I need, I am so done with Target. There are plenty of other options and after seeing some of the many serious other complaints in here, it just feels like Target is creepy and mean-spirited.

I bought 4 strands of Clear Snowflake Icicle Christmas lights, which comes with 9 large snowflakes each, to hang on our fence. Last year, they worked fine. This year (the second year), however, one whole strand is blank and most of the other lights are too. Out of 36 snowflakes on the 4 strands, only 12 of the snowflakes light up anymore and it's been fewer and fewer all the time this season. We didn't mishandle these things in any way, so I'm confused about why they won't light. I changed fuses and it still didn't help. Last year, at the end of the season they all worked, and this year they don't. I'm confused why that would happen.

I'm furious that it would cost so much and only last one year. Online, these things sell for $17 a strand! What an expensive piece of junk. I also tried writing a review for this product on the Target website since there were none and I wanted to warn other people. Conveniently, Target hasn't posted my review. When I go to write another one, a pop-up comes up that says something like "oops! We see you've already written a review for this product." When I went to write a complaint to Target about these two issues, the online form wouldn't accept my email, saying "your comment is invalid" but not giving a reason. After working at it for a half hour, I finally got one to go through.

I got a response, but it was absolutely unhelpful (surprise, surprise). They sent me a whole list of the requirements for returns. Even if I had the receipt from a year ago, I couldn't return them since they have a 90-day return period. Wonderful. They also said I could make a review by doing blah, blah, blah, not addressing my point that it won't let me write a review in the first place since it won't bring up the page for it.

I purchased the iBeats from Beats by Dre for my husband for Christmas at Target located on 7535 West Broadway Avenue, Brooklyn Park, MN 55428 on 12/3/2011. When my husband opened the box, we noticed that the headphones were not the iBeats and they were the Skull Candy brand. I took the product back to Target (same location where I purchased them) and asked for the real iBeats, however, I do not have the receipt but do have my check card and bank statement that showed I did purchase them.

Target refused to do an exchange telling me that since the product is already open and no receipt, they can't do anything. I asked them that they should be able to retrieve my receipt from their system as well as video from when I purchased the product. They said that they can do that but won't be able to use the receipt from their system to do the exchange. How so? Why can't Target use the receipt on their system to do an exchange? I do not want the money, I just wanted the iBeats. Target still refused, gave me their customer service number, which didn't do much help because I got the same answer. Target's customer service gave me the manufacture number, which doesn't do me any good. So now, I just lost $100.00 and got a $5 dollar headphone. I am taking this matter into court.

I waited in line at the Target - Woodstock, GA on Black Friday at the grocery entrance for over an hour, along with fifty other people in the freezing cold and we were not led in. I could not see the other side where there was line going around the building. We were seen by several employees and were ignored.

I wrote a letter to Target with no response. This, in my eyes, was false advertising. I waited by the entrance and was not led in and I was not notified that they were not opening one side of the entrance. When I did find out what was going on, I was told, "Lady, these people have been in line forever." Well, you know I had 500 in my pocket and did not come to buy any electronics.

I was an avid Target shopper. I have my red card of which I got rid of and can't believe any store that would treat customers so rudely. It is and always will be false advertising.

December 24, 2011, I and my Sister went to Target to get MW3 for Christmas. We got it and everything was fine until Christmas morning. My brother unwrap it and then he removed the plastic from MW3 and the disc wasn't in there. I have no idea what to do and I'm very upset.

Christmas shopping at the Lauderhill, Florida store turned into a nightmare. Associates were rude and racist, and treated my wife and I horribly. We had found a pajama set that we wanted to give as a gift for a friend, but the size we needed was out of the packaging. It had no ribbon, opened by a previous customer. We asked if they could fix it, they said no. We asked if we could use ribbon off another package, they said no. They told us to pay full price for the unwrapped set. They told us if we touched the other set, we'd have to pay for both. They followed us around in the store, told us they'd mark our purchases so we could not return anything to any Target store. The associates were horrible.

Target.com recently sold my mother-in-law (Jackie **) a Wii. However, Target did not have a Wii for her, and now refuses to return her money, but gave her a gift card that, here is the kicker, doesn't work at the store. But this is not the point. The point is they did not refund her money in the form that she paid for it. She was forced to go to another store and pay twice as much for a Wii. I am sure there is a law that states you cannot sell an item that you do not have. Target has taken advantage of my mother-in-law. Apparently, she purchased a figment of an item for my son. Target left her crying in the middle of the store when she went to spend the gift card only to find out it was no good!

I went into a Target in Aurora Co off of Alamada street, I wanted to buy a Kodak EasyShare camera that they had for $179.99 and a Kodak Camcorder that they had for $129.99. If you purchased both, you got the camcorder for 50% off. They did not have the camera so I had them call another Target off of Mississippi St. They informed me that they had it. So I drove across town to the Mississippi location. When I got there, I noticed that the exact same camera was priced $20.00 more and the exact same camcorder was priced $50.00 more.

I asked to speak to a manager and asked about the price difference. She stated that her store had more in stock so they were higher priced. I asked if she could price match the other Target and she told me no. I then asked if they price match other stores, she informed me that they did. So if the cameras were at Walmart, they would have price matched but not at another Target. How can the same store have a $70.00 price difference on the exact same items and why did they not tell me that before they sent me all the way across town?

The Falls Church location has the most poorly managed pharmacy I've ever been to. Over 3 hours wait time is just a little excessive, especially when they see you have your sick, young child with you. The previous two disastrous visits have involved an incorrectly filled prescription (a legal hazard, if you ask me) and, again, a complete lack of respect for my time. If you tell people the prescription will be ready in 50 minutes (an excessive time in it of itself), it should be there at that time. Don't ask the person to stand again in a 10-15 minute line, only to tell them again to come back in another 30 minutes.

Since I felt these issues should be addressed and corrected, I called to report the incident to a manager. The pharmacy manager was not there but I believe I spoke to the store's general manager, which I must add, was a very understanding and apologetic man. He let me know that he would forward the information to the pharmacy manager and I would receive a call the next day. True to his word, I did receive a call, which in all honesty, just added insult to injury. Her comments were full of excuses and contempt. I tried one more time to address the issues directly with the company, only to find out my concerns do not qualify as a valid comment/question on any of their contact us portions of the website.

I purchased a Keurig Elite on Monday, December 19, 2011, at 10:53 in the morning. Around 2:00 in the afternoon, I changed my mind, and attempted to return the item. I had my receipt, and the Target card I had charged it to. The coffee maker was never even removed from the packaging, but because the sampler box of K-cups were opened (I wanted to see the selection, since they weren't posted on the box), Target refused to allow me to return the item. Please note that the actual K-cups were not opened. I was told, because it was a food item, they couldn't take it back, once opened. I did not buy the K-cups. I bought the coffee maker, which was not even used. This is absolutely ridiculous. No other company would handle a return like this. I have spent thousands of dollars at Target since our location opened. My husband and I had our wedding registry, and baby registry there, have two Red cards, and shop there every Saturday for our household needs. I will never shop there again. I am paying off both accounts promptly, and closing them out.

The consequence is that I am now stuck with a product I don't want. Their return rules are printed at the back of the receipt, obviously disclosed after the purchase was made. I was well within the 90 day return time frame, with my receipt and the product unused, and was denied a refund. This is not an example of being consumer friendly. I feel violated as a "guest" in their store, that I cannot have the option to return an item I decided I no longer wanted. I am so disgusted with this policy, and I am submitting a complaint to the Better Business Bureau. I have worked in the customer service field for over 11 years, and Target obviously does not desire to retain customers and their satisfaction. They do not seem to stand behind the products they sell. It's pretty obvious that I am not a valued customer, as they won't allow me to return an unused item, purchased hours before, with a valid receipt. A $100 item will now prevent me from spending thousands in their store per year. This is such a shame, and I am really upset about it.

I purchased a Star Wars Lego set from Target online. They sent me a black and white blanket, with flowers on it. The set was to be my son's gift from Santa. They refused to send me the item I ordered, or refund my money, until they have the blanket back. I did not agree to pay for a blanket! They told me it would be at least a week or two, before they could process the blanket return, then start on my refund! My son will not have his gift from Santa now, as at $150, I can not afford to buy it again, until they refund my money.

I bought my mother gift cards for Applebee's at Target $150 worth. My mother called me from the restaurant to inform me that they wouldn't accept the cards. I tried to give my AMX over the phone, which could not be accepted. My mom had to leave her date at the restaurant and drive home to get funds. She is 73 and this was quite public. I run a hotel, things happen. I called customer service to try and resolve. They are in India. They told me that they don't sell gift cards other than Target. I tried and gave them my receipt number. They said they are just a call center to hear the customer out and have no access to help me.

They finally forwarded me to someone I think might be stateside. She told me to call Applebee's. I gave her my receipt number and she said that it is a gift receipt I am trying to cash in. I told her I bought the cards, she can check my credit card. She said I did not. I asked her to just take my email address and get back to me with a resolution. She said that she can give me another number to call tomorrow. I again asked if I can just give her my email address as I would prefer them getting back to me. Believe me, after a 30-minute call from Aruba where I live, I just lost half of the $150 in question. She then hung up on me. I called my mom back and apologized asking her to just take the cards back.

I purchased a CD at Target on December 14, 2011 in the Norfolk VA store on Military highway. However, the CD was defective so I returned it to Target in the morning of the 25th and the manager told me that I had to get another CD because Targets policy is not to refund or give a store credit on an open CD or DVD. So I got another CD with the same title and it was defective also.

I went back to target this evening and asked if I could have a store credit because apparently there was something wrong with the CD or possibly I could exchange it for a different CD of the same value and was told by the manager that I could not because he didn't know if I copied the CD or not. I told the manager with no last name that I had shopped in Target for many years and never has anyone disclosed to me that you can't exchange or have a store credit on a defective CD or DVD. Also, I did not copy it!

The Manager said that the Target policy was on the receipt and begin to show me under the item purchased where it says Item Opened Same Item Only. So I said that doesn't make any sense. Target sell items, where it isn't disclosed until after you purchased, that you can't refund or get a store credit for it if its defective. He said that it's a known store policy. I asked where it said that other than on the receipt and he showed me at the Return Section where it said this. I said you are crazy. How would I know this if I hadn't purchased the item?

So I go to the back to get my third CD and loudly asked several people in the Electronics section if they know that if they purchased a CD or DVD and it was defective that they couldn't get their money back or a store credit. They all said the same thing, which is no. I said, "Well, here I am for the third time trying yet the same CD again." They all put their stuff back on the shelf which gave me some sense of satisfaction since I couldn't get any from the manager no last name.

The story gets better. I called the Target customer service live and spoke to a Specialist who basically reiterated what the manager said that this was Target's store policy and I was out of luck. So instead I kept the CD and returned all the $229.61 worth of items I purchased there. Just say no to Target!

I'm just wanting to voice my disappointment that the men's graphic t-shirts at the Greenwood store, have not been restocked since Black Friday sales. The most popular styles were gone on Wednesday, night before Thanksgiving day, and they have not replenished the stock since then, for Christmas shoppers, and it's been three weeks, and still no shirts to buy, particularly the Star Wars t-shirts, which seem to be the most popular for most of us to buy, for the guys on our shopping list.

I never received video game preordered in October. It was returned without being delivered. I have made 5 calls to customer service at Target and get a different story about the refund. I still have not received refund of $72.18. I would like a refund to my accountno gift cards as I do not plan on ever shopping at Target again.

I went to the store at 7:30 AM, and waited in line for the Compaq cq57-315nr. I was the first person in line at the electronics counter, and the man was looking all over for the computer, then he called another girl over and she said they sold out the day before for the sale price at $233. In the ad, it says the sale starts on December 11th, not December 10th.

Doodle Bears are in high demand this Christmas Season. That was a big request from my daughter for Christmas. It took me weeks to find one. She wanted pink but I was only able to get purple. I found one at **** one morning. I checked every morning to see if they were back in stock. I noticed that Target had received some in a couple of weeks ago so while returning some items to Toys R Us, I called Target to see if they still had them and if they had a pink one. I spoke to an individual who very clearly told me they had a pink doodle bear and he would put it behind the counter at customer service for me. I confirmed again that he had a Doodle Bear and not an Inkoos and he said yes. So I proceeded to return the one I had since I was at Toys R Us and then went over to Target to pick up the Pink Doodle Bear they were holding for me.

When I got there, they held back an Inkoos! I was so angry I couldn't see straight. They tried calling other stores but no one had any. As the conversation proceeded with this manager, she got more defensive and defended that employee's wrongdoing. And to top it all off, if they did find one she told me I was going to have to go and pick up the doodle bear myself. She was calling places an hour away. Even though it was their mistake and they screwed with my daughter's Christmas present, they wouldn't even have it shipped to that store. I can't put into words how angry I am with Target. We were forced to go on Amazon and pay over double what we originally paid for the doodle bear so that my daughter would not be disappointed on Christmas morning.

I called Target on December 2 to make a purchase, because the Target gift card wouldn't work online. I gave the customer rep my info and MasterCard number. That rep stole my info, and used it to rob me $400. I don't know what to do. I called MasterCard and they are investigating it. I also called Guest Relations at Target, who only said sorry, and that they can't do anything about it. This was my first purchase from Target, and my last . I wish I could do more but i don't know what to do.

My girlfriend and I visited the Target store in Clearwater, Florida last night to shop for groceries. We have shopped at Target for many years. They were out of two key items we needed. I asked to speak with a manager about the lack of those items. According to the manager, David **, both items were not in stock. I told him that we would have to take out business elsewhere. I told my girlfriend that we would go to Publix. We proceeded to walk toward the exit and Griffin, the manager, closely followed us. He accused me of touching him and challenged me to touch him again. I told him to back off. He then started walking closely behind my girlfriend. I told him to stop stalking us. He told us to get out of the store. Before we exited, I took a picture of him showing him angrily staring at me with him hands on his hips, in an aggressive posture.

Evidently, Target likes belligerent people in management positions. Vote with your dollars. Don't spend them at Target. Take your business elsewhere.

My wife and I got married on November 6, 2011. Two months prior we signed up for the online wedding registry at target.com. About two weeks before the wedding it showed us that eight gifts had been purchased. So after the wedding we drop by a local target to see what we needed to do to get our gifts, they instructed to call the 1800 number. We called the number to see what the next step would be for us. It took three phone calls to get in contact with someone because we kept getting hung up on. After getting through to a person we were told that we needed a reference number or the person name of who brought us the gift. When doing the registry it don't give you any information outside of letting you know what items that were purchased.

So without that information we were told to just wait because they couldn't do to help us. It's been over a month since our wedding and still no gifts have been delivered to us. Every time we call we get hung up on, passed from department to department, or told just to wait. At this point it doesn't look like we are going to get our gifts. It's horrible how customer service has treated us and how bad target.com is for not delivering our gifts. This has been the worst experience with target ever. This is something I would expect from Wal-mart. We just want our gift that's already been brought for us.

Just to start, not too long ago, I have started doing some extreme couponing. With a family of 5 to feed on barely 2 incomes, it has became a major necessity. On Friday, Dec. 2nd, my mother-in-law and I went to Target on Hwy 41 in Acworth, GA. at around 10pm since this particular Target stays open for 24 hours. After about an hour of shopping, and carefully making sure I matched up my Target coupons with manufacturer's coupons to get the cheapest price, not to mention a few free items, I proceeded to the check out lane. I noticed that the lady in front of me had about the same amount of coupons as me if not more.

So after a brief conversation with the lady in front of me, I asked the cashier if they had a coupon policy to see if I needed to split the 40 something items I had into different transactions. The cashier replied with "No, we don't have a limit". So I'm thinking great because I had a coupon, actually 2 coupons, one is a manufacturer's coupon and one target coupon, per item. After the cashier had rung up all of my items and all of my coupons, except for 2 coupons that wasn't scanning properly because of printer error, I told the cashier not to worry about it and that it was fine. She said "No, I want to make sure I don't get in trouble for taking it." I said that it's fine and no big deal. The reason I said this was because there was now a big line forming behind me and she was the only cashier working. She called for the night line manager and there the nightmare began.

I was literally 2 minutes away for paying for all of my items when the line manager walks over and says to me in a very rude manner, "I'm not taking these coupons and I'm going to have to check all of your merchandise." I asked her very nicely why she wouldn't take them when the cashier looked over every item that I had a coupon for, which was all of them, as she was scanning them in. She rudely said "Because I'm the line manager and I'm not taking them!" So I am very livid at this point because I had already been to 4 other stores to get my grocery shopping done and I have never had this problem. I asked her, "Are you not taking any of them? How many are you going to take?" She replied that she is limiting me with one coupon per item!

Now this will not allow me to get the food items or the personal care items for free. So I politely said, "Why is it that there is a problem with my coupons when the lady before me had just as many and there wasn't a problem with hers?" She replied with a very rude look on her face and no words. So she snatched all of my bags out of the buggy, pulled all of the items out, looked at me and rudely said, "Now we are going to start over!" I wouldn't be making such a big deal out of this but my total before coupons was around $60-70 and after my coupons it was supposed to be $12 plus tax. That's a huge savings and a big difference.

I not only felt humiliated in front of all these customers because by now everybody was staring at me, but I have never had a Line Manager talk to me this way. I was shocked at how the managers treat customers with coupons! If Target doesn't want to accept coupons, then they shouldn't have Target coupons! To top it all off, my coupons expired the next day! I will never shop at Target again and I have told all of my friends, that are now extreme couponing, not to go to Target. I don't care how "great" the savings are because their customer service is, well, let's just say the customer isn't always right especially when you have a few coupons! So now I will find another place to shop for my groceries and my Christmas shopping. My friends and family, which by the way shop there all the time, will also find another place to shop. So we will see just how well Target values their consumers!

I bought a gift card at Target Fresno. I gave it as a gift to my friend. When she used it as a payment for a store purchase, the gift card was already empty. I found out that somebody else used her the gift card online. It could not have been used online on our end because it has not been scratched until then. The gift card was worth $140. I have spoken to different customer service agents but I was informed that they cannot do something about that situation. I was very disappointed and infuriated because I was led to believe that the gift cards are safe and secure. Obviously, they are not and Target does not want to resolve the issue.

On November 25th, I placed an order online for an Xbox 360 with two controllers for a total of $204.92 with tax and shipping. I received confirmation, my order was placed and it would be delivered between Thursday 12/1 and Monday 12/5. On Tuesday, 11/29, I received an email stating there was a delay and that it would be delivered between 12/6 and 12/8, which I did not have an issue with. I checked on this order today, 11/30, to see if it was shipped and the order stated "canceled". I never canceled it! I called their customer service and spoke to a "Daniel". There was a lot of silence and hmm's. I asked why it was canceled. When nothing was being explained to me, I was told it was out of stock. I never received a call or an email stating it was out of stock. How does a company take orders when it said it was in stock and then turn around and cancel them?

It will be a while before I go to Target and truthfully, I shop there all the time because it is close to my house. I prefer it over Walmart. However, I have already been stung on their stinky return policy and now, this. I will never order something online from them again. I will now not pick them for my pharmacy either, which was encouraged from my workplace. I will spread the word on my experience as my child now does not have an Xbox 360 for his Christmas gift. The reason I bought it was it was a decent price and money doesn't go far. Now, the same sales are gone and I get to spend more money to buy one. It won't be at Target though.

Target is a very, very spiteful company to do business with and I will never ever shop at Target again! Did you know that Target is a company that will not refund back to PayPal. Correct, you get a credit voucher instead! **! What kind of customer service is this? Boycott Target simply by knowing their business practices towards their customers.

Friday, we shopped at the Target store in Fort Wayne, IN near Glenbrooke Mall. We used the restroom and the tile floor was filthy, and the trash was overflowing. The sinks were not clean and there was toilet paper all around in each stall.

Target continuously overcharges me on my credit card. They have exorbitant late fees and interest rates for very small balances. Despite on time payments, Target says I am late on my credit card. They received a $30 payment on a card which had been paid down to $150 and I'm assessed a late fee because it wasn't enough! They charged 3 late fees even though I paid the first of month every month and other credit cards with the exact same due date never assessed fees. My credit rating was lowered as a result of a paltry card that offered nothing but high interest rates, big late fees and deceptive business practices.

Unhelpful online customer service people: I emailed Target about an item missing from a package. They insisted that I pack up and send back to them some random bra that had been put into the package (not ordered) before they would send me the item that I did order.

So, I emailed back explaining that this was a picking error in the Target warehouse, not a return or exchange. I just want the item I paid for & asked that the matter be referred to a supervisor.

The email I got back from the "supervisor" was a canned statement about Target policy regarding returns/exchanges of damaged items requiring return of the damaged item prior to shipment of a replacement. Very annoying. Do these people speak English? Or are they intentionally unhelpful?

Then I called. I explained the matter to one rep, who put me on hold, and then transferred me to another person. The last rep finally understood that it was a missing item and issued a credit, since the item is now out of stock. So, I have wasted over an hour of my time, and never did get the product I originally ordered.

I used to manage a direct marketing business. I never would have tolerated this kind of performance from my employees. Don't they care about repeat business? Target used to be a good place to shop. They are slipping.

I purchased the Winsome Gourmet Cart 84920 from Target.com. The box came without instructions. I have called Target for instructions and reached a call center who told me to call Winsome, which is the Target phone number! This has been going on for one month now and I cannot put this cart together (P.S. I emailed Winsome, to no avail).

The pharmacy ** at Target store in Broadway, El Cajon. The white girl in the front is snobby and when she works with the Asian pharmacist, is even more rude and yells at you. They laugh at people who are on Medicaid. I am going to change my store because of this. You need to get new people, you had nice people but they left.

If you get new people, I will come back. Get rid of the Asian pharmacist, she is so rude. That is why the white girl in the front is rude. What happened to the older man pharmacist, he was so nice and the Mexican girl? I think these young people don't like older and disabled people, maybe they are jealous. If I could sue them if I would, but I don't want trouble. Just get rid of them. Thanks.

I am a loyal Target customer, have my Target card. Returned a defective product. No help from clerk or store manager. Given a phone number to call. No help. Given another number to call. Voice seemed disinterested and robotic. Was transferred to Michigan, where I waited on the phone more than 10 minutes, I finally hung up in frustration.

Target--only store I (used to) shop in that gives customers such a bum return policy. All I wanted was a gift card for the value of the item ($15), which I would have promptly spent in Target on that day.

I purchased an iPhone 3gs from a target store for $429.00. I took it home to connected it too iTunes and things were great till an hour after I set it up, the phone froze, wouldn't turn on, wouldn't pick up service at all. So I returned it to the target store for a refund or exchange, they told me I had to personally take it up with apple there was nothing they could do.

I rang apple that day and they told me under no circumstances was it my duty to contact them, it was targets responsibility to do so. I then returned to target to tell them this, and they contacted optus, the phones provider and said they would send it away for repairs. This was a Thursday and I'll know something within a couple of days. On Monday, I chased them up and called target and the response I got was, the phone has not even been sent away, will get sent today, to wait 14 days too hear anything. 3 weeks later I'm writing this, I called optus and there is no record of them getting my phone. Target have lost my phone I paid outright for. I called head office today too find out. I should never had to wait 3 weeks. I should get a refund or exchange straight away. Target never followed procedure and it has been so stressful.

Target had an ad for computers and TVs so I went to the store at Mansfield TX. at 8a.m. and lo and behold, they had already sold out and I was the 1st customer of the day. So I am to believe the employees had bought the electronics for themselves and left none for the customers. That is not right. I was told to come back everyday at 8 for 3 days and I finally told the manager that they should not have the salesperson say they were sold out when they did not have any for the customers to begin with.

I called early morning on your customer service number to see where there were the Acer $197.00 computer laptops at. They told me there were 14 in stock that just had gotten there. Then, I waited and called the store in Smyrna in Windy Hill, GA and made sure that there were there and they said yes. So, I drove up there 2 hours away to pick up these computers.

I got there and they said they ordered the wrong computers and that it was a mistake on their part, so they would not in any way help me with this issue. They would not call me when some came in or even give me a rain check. This is their issue with them ordering, not mine. I drove 2 hours away with 2 kids and husband to pick these up. I think the manager of that store and your policy to make customers first priority are a false advertisement to me.

I pre-ordered a video game on 10/29/2011 that was being released at midnight 11/08/2011. I paid $14.98 to have express shipping so that the game would arrive on 11/08/2011, which was my boyfriend's b-day, and this was his gift. I woke up today 11/08/2011, an email sent @ 5am that something was wrong w/ my order and it would be delayed and the "new" estimated delivery date would be 11/10/2011. What, with no offer to waive my $14.98 shipping fee?

So I had to spend the next 35 minutes waiting for a "senior specialist" to come on the line to resolve my issue because the first rep I spoke to couldn't handle my request apparently. I was given a "reference number" to give to the senior specialist so that I would not have to explain my reason for calling again. Of course, I had to provide all of my information again, after a 35 minute hold, because my "reference number" could not be pulled up. So, I was given no explanation as to why my order was delayed, and why I had to call in to request my express shipping charge to be waived. It is what it is, apparently.

Next time, I will use GameStop for my video game purchases, because all my friends and co-workers that ordered their game from GameStop, received theirs today. I thought I could trust Target w/ my order, and that my boyfriend could be enjoying his gift right now, but no. Never again will I order from Target.com.

I've been purchasing Swheat Scoop cat litter from Target for a couple of years. The manufacturer sends me a few $1.00 off coupons + a special coupon good for 1 free box of 15lb litter for every 12 boxes I purchase.

On Nov 7, 2011, the same cashier that always rings me up, asked the manager for help, like she always does for the free box coupon because it has a special code that rings it up and honors it. The manager told the cashier that the UPC on the coupon was only for pet stores and not for general retailers, so they refused to honor that coupon. Then the manager told the cashier that my $1.00 off coupons could only be used one per visit, per transaction. There is no such rule printed on these coupons.

The manager stated that Target is losing too much money because of people like me. The cashier made a quip that I must have watched some reality show about couponing. I've never watched such a show and have always used the manufacturer's coupons at that Target store. I don't understand the rudeness.

**This complaint is for the Orange Park Target on Wells Road** We bought a 32 inch Westinghouse TV on 11/6/11. We got it home only to find that the power cord was missing. We called Target and the guy in the electronics department asked me, "What kind of TV is it? " When I told him he said, "I knew you were going to say that." This tells me they already knew the TV was missing the power cord but put it on the shelf and sold it anyway! He then told me that they did not have anymore of those TV's in stock and the only thing he could offer was a refund. Otherwise I'd have to call the manufacturer and wait 2 weeks for them to send me one. When I asked to speak to a manager, he huffed and slammed the phone down!

He did not place me on hold so I could hear everything he was saying. Once the manager, Robert, came to the phone I told him my situation and asked if there was anything he could do. His answer was the same as the first guy. When asked if we could switch out a different TV for the same price, he said he could not do that but would take the discounted price which was about $85 and put it towards another TV. We loaded the TV back up and took it back. The manager I spoke to came up and I asked him, just to clarify, that he had said he would take the discounted price off another TV.

He became very rude and claimed he had said no such thing. We shop at this Target often but will not be going back after this experience. I could not believe the lack of customer service by this store! We returned the TV and went to Walmart. We ended up getting and 32 inch LED TV for about $30 more. I would rather travel the extra 15 minutes and pay a little more for better customer service. We will not be returning to this store and I will be sure to tell everyone I know to do the same!

I usually love shopping at Target. My husband and I had been at Target both Thursday and Friday (11/3/11 & 11/4/11) looking at left over Halloween items. We usually get a bag of popcorn to eat while we shop but could not either day because the machine was broken on both days. On Saturday, we returned to Target again with our 5 and 7 year-old children to shop, and noticed that the popcorn machine was up and running. While I once again looked at the Halloween sales my husband took the kids to get two bags of popcorn and drinks. We usually put the popcorn in a Target plastic bag and tie it most of the way so that it will not tip over and spill on the floor, but will still allow fingers to reach in and eat the popcorn.

As we shopped, we all snacked on the popcorn. Later that evening, while I was putting the kids to bed, my husband opened the popcorn up to eat it while he watched TV when he noticed green pieces of popcorn in the bag. Not a lot of them but we had already eaten half of the bags! I called the store Sunday morning and talked to a manager who said she did not know what it was but that they only use environmentally safe cleaners as to not harm the customers. I reminded them that the machine had been broken and that someone may have fixed it and used something else. However, they did not seem concerned. I was offered a refund for my popcorn and drink purchase (which I do not want).

On Monday, I called the main office and talked to a lady who asked me "Why would my kids eat green popcorn". I was so furious. I did not know we needed to inspect the Target popcorn before we put it in our mouth. Target made no effort to see what it was on the popcorn. They do not seen to care. I explained that my son, husband and myself have not been feeling well this weekend, which may be a coincidence, but she made no effort to remedy the situation. I have the popcorn still (the green ones in a zip-lock bag). I do not know what is on it. It may be nothing to worry about but I would like to know.

I tried to return merchandise that was on our baby register. We had original receipt, but according to Target's policy, " anyone who pays for an item with anything other than cash, then they only get a store credit". This means if you pay with a debit, credit, or some other card, then you'll only receive a store credit. I only tried to return one item on my registry.

I thought Target was a legitimate company. They can't be, not with the way they treat their customers, at least their online customers. I purchased 4 items on 9/10. I sent back 3 of those items on 9/15. I got credit for two (the less expensive returns, of course), but no credit for the third item. I sent numerous emails to them asking to give me credit for the remaining item that was in the box. No responses from emails, none. Don't even waste your time. All kinds of problems with their online help too. "Sorry, you cannot look up your orders by order number at this time.", "Sorry, this site is not available at this time", etc. So I took a deep breath and called the number for returns, which wasn't. I told my store in full, to 3 different people, before I was put in touch with Smead, a Team Specialist. Thank goodness they didn't connect me to a regular team person.

After one full hour of talking very, very slowly because of the communication problems (India? Philippines?), I finally was told I would get my credit. This was because I had saved the USPS receipt number and read it back to them. Do not send anything back to these people if you didn't keep all your backup showing when the return items were mailed, how much they weighed, the delivery confirmation number. And even then, expect to go through the same kind of ** I did. You should read the hundreds of negative complaints on Target's own website about their service (online and in store). At the end of my call, I asked Smead if he enjoyed working for a company that makes its customer so angry? I asked him what tools does Target give him to be able to respond more quickly to customers who call? Who can afford to spend this amount of time on a call? Especially because Target made a mistake.

He agreed with me that he doesn't have the ability to look up carrier numbers quickly and also that there is no system in place where they can get back to the customer rather than having the customer stay on hold. In the comments section at Target, there are stories of people being on hold for up to 5 hours. Most of all, why doesn't Target answer its email so this can all be avoided? Oh and equally as important, why don't they improve the way they log in returns so this doesn't happen in the first place? I, like the others I read about, will never shop online with this store again.

I would like to file a complaint regarding my recent order on Target online. I ordered a toy for my nephew's birthday on October 28th (Order#**), and my card has never been charged and the estimated order arrival date has already been pushed back once. I received an email from Target.com on November 2nd informing me that the estimated arrival date had been pushed back and the email said I had the option of cancelling the order, but when I went online I was not given the option to cancel the order. I just called customer service and was told the option to cancel the order expired on November 1st which is completely contradictory to the email I received from Target.com on 11/2.

I am extremely unhappy with Target.com because now I am stuck. My nephew does not have his birthday gift and I can't order a new one from a site that can actually ship their products out on time because I cannot cancel my order and I do not want to run the risk of him receiving two toys. So basically, I look like a jerk because my nephew did not receive a gift from me on his birthday and I do not want to mention that a toy might be coming because I really wanted it to be a surprise.

Unfortunately, this is not the first time I have experienced this problem with Target.com. A few years back, I tried to order a Christmas present for my same nephew and they toy never shipped out, Target refused to cancel my order, and I had to wait months before I received a confirmation from Target that my order would not ship and my card would not be charged. My overall rating of target.com is 0!

I placed an order on Target.com but didn't receive a tracking number or confirmation email. And the order does not show in recent transactions, but the charge has already been submitted to my bank account in an amount of twice what was in my order! What is going on with Target? I generally have great experiences at Target, but I will never shop at Target.com again if this isn't resolved.

I received a gift certificate for Target.com. My daughter was expecting her first child so I decided to use the cards to purchase items for her. The order was placed and the card was drained within seconds. Through no fault of Target, the post office sent the boxes (2) back as undeliverable. Target had the address correct, but the post office made an error. The first box was received by Target on October 11, and I received a replacement gift card via email on October 18. The second box was received by Target on October 15. On October 25, I called Target and encountered a very rude individual that informed me that returns take 7-10 business days. I called back on October 28 and was told that the refund was "being processed".

Today, November 2 (13 business days after they received the return), I still have not received the balance of the return. When I called this evening, I was told that I would get the balance in 7-10 days! Another 7-10 days. In the meantime, my daughter is in labor and obviously will not receive these items before her baby comes home. It took seconds for Target to drain the funds from the gift cards used to purchase these items, but they can drag their feet for a month to return my money. Also, each time I called, I was on hold for more than 45 minutes with the same two songs playing over and over. I am going to blog this experience, complain to as many consumer advocate sites as I can find, and tell everyone who will listen and never shop at any Target again.

An attempt was made to scan information from my driver's license. The purchase of a single bottle of mucus/cough medicine containing dextromethorphan should not be an issue. My age and date of birth are also on my retired military ID which was refused. For me, Target is now a "no shop!" I used their website "Contact Us" for corporate, and the website stated, "Oops, there was a problem. Please correct the following 1 issue: please enter valid questions & comments." I'm not shopping there again

I bought 4 boxes of Halloween lights to decorate my fence for my grandkids and the kids in my neighborhood. 2 strings did not work. My husband is an electrician and got them to work by replacing orange lights from my Christmas lights. I did not take them back because it would have cost me more to return them in gas. I just thought you would like to know about this problem. Bar code is #92401 17989. Thank you for your time and Happy Halloween. Patty **

I purchased 40" Apex TV 03/2011 with 3 years extended warranty. It broke on 08/2011, so I contacted manufacturer for repair. They told me to wait for 3-4 weeks, then they said to wait for 10 more days. No response.I contacted Target Extended warranty company who said that they can't help me until manufacturer warranty expires, which is after 1 year. Target Guest Relations says "Not our problem". Nobody will take responsibility for this problem.

I purchased several hundred dollars worth of items from Target online. I received everything, except for 5 exercise DVDs. I called Target, and they issued me a replacement order and a new tracking number. I waited several weeks for it and tried to track in on their website. It continued to say it was an invalid order number.

The first time I called Target was a day before it said it was due to be delivered. I was concerned because I was moving out of the country soon after that due to my husband being in the military. I was told that it would be delivered the next day. I asked for a tracking number and was told it hadn't left the warehouse yet. I then asked how it would be delivered to my apartment by the next day, if it hadn't left the warehouse. But I was told that it would. He also told me to call back the next day.

Of course, I called back the next day and was told that it was still on the way and there was nothing they could do. I have since received 7 emails which stated that there was a delay of my order and gave a new delivery date. It also said that if I want to cancel it, I may do so on their website. Well, I can't do that, since the order number doesn't work. And I tried calling to cancel it and was told it is impossible.

I even spoke to a manager, and he said the only thing I could do was refuse delivery or send it back when I get it. I kept telling him that I have moved out of the country and that it is impossible. I also asked what would happen if the people who live there now, just take the DVDs. He said that I could refuse the charges on my card. But I paid with a gift card. Then the manager said there was nothing I could do then. Target has basically stolen over $60 from me, and there's nothing I can do.

I had received a coupon for 1 dozen free eggs. The free one dozen eggs are secondary. I shop at Target frequently, and I had been in three times for other items and had kept my coupon with me. When I approached customer service, they advised there was nothing they could do for me and that there had been eggs there in the morning and I should have come in then. A nearby supervisor was called over.

I work from 7 am to 6 pm, and there are only certain times when I can come into the store. I was advised that I should have come in at 11:30 am, because there had been eggs in at that time. Who cares? Eggs or no eggs? The supervisor and 2 associates were apathetic and uninvolved. Give me a rain check? They're doing nothing. Why are coupons sent out when the product is not available?

I don't like Wal-mart, but I will probably shop there now. They will at least try to rectify a situation rather than tell me I'm out of luck and then laugh at me as I walk away. Customer service is paramount in this economy. It's not the first time I've had issues with this Target.

Just an FYI for corporate or whoever receives this complaint, thank you in advance for trying to do something about indifferent, uninvolved, and apathetic employees (unless they are doing what they've been told), and then you, as a company, are definitely in trouble.

I was in your location in Garner, NC (Timber Dr). I went in to purchase an Xbox for my grandchildren. Usually I use my debit card. But this time, I elected to write a check from my second reserve checking account, because I was buying it for my daughter and was going to be reimbursed. No only had I just made a $2000 deposit 15 minutes before coming into your store, but I had a balance of over $18,000 in that account. After I wrote the check, the salesperson scanned it in, and it was declined.

I called the number that had been printed on the back of the check. The service staff said that it was company policy not to accept checks for such a large amount. Well, it was only for $315.18. Not only was this embarrassing but absurd. I could understand if the check was not good. I've been in retail for over 35 years in the tire and auto business and have accepted checks for much more than that. We have a scanner that worked just like a debit card. We could scan the check, and it would take it out of the account at that time.

With today's technology, a store like yours should have the same equipment. Instead, I was totally humiliated just by the mere fact that there were other customers standing there, and it puts you on the defensive trying to justify that the money is there. You can believe one thing.

If this had not been part of my grand children's Christmas, I would have walked out and never ever returned. And I will share this experience with anyone who knows me. Also, I will not be returning to your stores in the future. (I'm sure you could care less.)

I shop at a Target Store in Ventura, CA for many years. I shop weekly and spent an average of $150 per trip. I buy some of their men's clothes for work. The Mossimo skate shoes generally last about six months to a year and are priced at $19.99. About two weeks ago, I went in and purchased a new pair of Mossimo shoes. I wore them three times and the sole started peeling away from the sides and bottom. I stopped wearing them and returned them immediately.

The kid at the Guest Services Returns area was clueless and argumentative. I explained the situation, and that I did not have my receipt either, but they could, in fact, just look it up through my credit card purchases there. This is a routine procedure. She refused it and said, "I am authorized to not accept these as a return." I asked her why. She said, "They are used." Well, how else would one know if clothing or anything is faulty until it's actually used a bit? I stated again that I wore them only three times and showed her the clear defect in their product.

After a while of this, I gave up with her because she just didn't get it. Her manager came over so I explained the situation to him. He asked the same questions as the girl had prior to him. Asked if I had my credit card, I informed him that I did. I asked for his manager, expecting to get the information of the Regional or District Manager, and then "Francine" waddled up to me. Oh, boy. She was more rude and unprofessional than her two untrained employees. She either didn't understand my clear spoken English or just didn't listen as she was constantly misquoting me and was a bit demeaning.

Now, I have worked retail in many of my past jobs--grocery, vitamin, produce, stocking, front end managing, visuals, theft prevention, lead manager, etc. If I or any of my employees acted the way these three idiots did to a customer, they'd have been fired on the spot. This is over a pair of shoes. I asked her why she was acting so defensive and reminded her that this store, or the shoes, are not owned by her. I asked her if it was worth losing a customer who spends a sure $150 a week there over a defective piece of merchandise for $19.99. I was told that I could shop elsewhere. She argued their policy, misquoting that as well.

I called corporate and filed a complaint and was given the standard, "I'm very sorry that your experience was not the best." The best? It sucked. I am the wrong customer to piss off. A very determined man with time on his side. Target, ** you. You made a decision to toss out a reliable and good customer over $19.99. Choke on it. Oh, and I am dumping my shares of TGT, too.

I took my 19 month old to Target today, on a Saturday. I spent about an hour and a half shopping, which she amazingly tolerated. I left about 6pm and took my daughter to dinner. When she was in the bath, I realized I had left about $100 worth of merchandise under the cart in the parking lot. It took about 15 minutes to get through to the store (I called another one to get help accessing the store I had been in). The woman in guest services told me she couldn't help me and I should call back in 30 minutes. She didn't take my name or number. She didn't have anyone check the lot. And she wouldn't take info regarding where I had parked. It's very clear that she just wanted me off the phone. I called back and asked for a manager but was only able to leave a message. All I needed (aside from my merchandise) was a kind word and at the least, a false promise to do what they could to find my stuff.

This is regarding the Vogue magazine's September issue and numerous other magazines, TV advertisements giving lots of hype and excitement about the new Missoni line. Customers go to the store on day one, and there was no merchandise. The customers go online on day one and the website crashed. When the website was up and running, Missoni products were out of stock!

I ordered two futons online from Target. I have been waiting for a month for them. My credit card was already charged for the purchases but no futons are in site. I received an email from Target saying that one of the futons was going to be shipped a month later! Then, I got another email stating that the other futon had been shipped. I have been waiting a month for the shipped futon. I tried tracking it online through Target but they can't find it.

I called their customer services, waited for over half an hour, and finally spoke to some kid customer service representative. I told her to cancel the orders. She said that they had been shipped. I told her that I received an email saying that one of them wouldn't be shipped for another month, and the other futon that allegedly was shipped is lost in transit. I demanded that the orders be cancelled and my credit card be reimbursed (to the tune of almost $400!). She refused. So now, I am out two futons and $400. I will never order anything again online from Target. They still owe me $400!

I purchased a hand soap at Target. The front label reads: "J.R.Watkins natural plant-based formulas are: Ammonia Free, Animal testing Free, Anxiety Free, Guilt Free, Bleach Free, Phosphate Free, Sodium Lauryl Sulfate Free." And guess what? The second ingredient listed on the back label is Sodium Lauryl Sulfate. I am sick and tired of false claims! Isn't there a law against lying on labels?

I'm writing in regards to the first visit I've had with Target Optical located at 8201 S 40th st Lincoln NE 68516. We went there for the first time on July 19th to look at purchasing glasses. My wife and I both purchased a pair of glasses. We received our glasses about a week later. Since then, we have had to take back my glasses three times! The lenses they put in, after having them two weeks were scratched. It was odd, because it was only my right lens that was getting scratches on it, not my left. I called and they re ordered me new lenses.

We took them back, and the girl that was there said she was too busy to put them in and wanted us to leave them and come back the next day to pick it up. After explaining to her that we lived clear across town, and my husband needed these for work and driving, she rudely said to give her 15 minutes. After waiting, she popped the new lenses in after literally three minutes! I kept asking her if they were firmly in and she said, yes. After 6 days, both lenses fall out! We called them Monday, September 12th, they said to bring them in and made comment that whoever replaced them didn't take their time. We brought them back in today, September 13th, and the lady- a different one than before, said she tightened them up and they were good to go. I got home, gave the glasses to my husband and they both fall out again!

This will be the fourth time we will be making a trip back to the optical store in regards to these glasses! We were referred to you by friends and said you were great. But now after having all these issues, we're really re thinking about going back again. I'm very displeased at how bad the service we received and on top of that, they were not taking the time to make sure the glasses are good and usable. Instead, we have to make trips across town and go out of our way to get these "hopefully" fixed!

I have complained to Target for a couple of years about the electric carts for handicapped people. In every way, they need to be improved including the place where they are plugged in. It is on the floor. Since Target has a rule that they hire only young people out of college for managers and they have no clout in any area, you are to call the toll free number. I did and no response from the alleged district manager. So I called back to the store. If the standard of excellence is this, they have an A+ but if it is for the standard of excellence, it is an F-. Also, they are violating the Americans with disabilities rules. "Least restrictive environment". I like the store, it is clean, well-stocked but in this area, they fall below Walmart who has great customer service in the store and at the corporate level. I failed to mention that they did a big remodel and this was overlooked. The broken carts that run poorly combined with the problems of getting the plug out of the strip.

I bought a clip-on reading light from a Target store a couple of months ago. The night of August 25th, 2011, I went to check on my two boys that share a room and found the lamp smoking and the smell of burnt plastic! I believe that my 5-year old tried to muffle the brightness of the lamp by placing a blanket next to it. This lamp was inches from his head. I had nightmares about what could have happened had I not checked on them.

I went to the Target store in Brooklyn to purchase a copy of a CD that was sold exclusively at Target, on sale, with bonus material. I went early to buy it because I had to open the warehouse I work at. I reached there at 8:22am (the store opens at 8am) and was told the CD was sold out! In 20 minutes? I was trying to ask an employee if they had any in back stock (they should, if it's an exclusive) and she was texting on her iPhone on the work floor, and wouldn't help me! So I went to someone else and after 20 minutes, I was told they only had 4 copies sent to them and they were sold out!

An exclusive only sold at Target and they received 4 copies? But I was told they had a "truck" coming that night and to call back that day to see if more copies came. So I called that afternoon and got a serious runaround! I was on hold, hung up on, transferred to "electronics", then was told "that's not my department" and got someone who was talking on the receiver with a walkie talkie and couldn't hear him! I didn't want to give up, so I called another Target and was told they had it! So I rushed over there after work and it was not the CD I asked for! I asked for Lenny Kravitz, not some rapper's CD!

Then (here we go), I was told "the truck" will definitely get some the next day since that store on received only 4 copies, too! I went back to the other Target today and was told they didn't get any and to come back at the end of the week (when the sale is over and it's at full price). I have heard horror stories about Target's long lines before, but I had no idea about its horrendous stocking limitations! If you want a consumer to purchase an exclusive at your store, you want to please them with full stock and then maybe, they'll hang around and shop for other things! I'm going to purchase the CD (I still have to get it since it's an exclusive) and never go back again! I'm more angry about the runaround, more so, than the lack of the product!

I went to Target specifically to pick up diapers, baby wipes and formula. However, since I was there and they recently started carrying groceries, I decided to go ahead and do some more shopping. When I went to check out, the cashier asked if I wanted to register my checking account and save 5%, so I said sure. She began the process after ringing up all my items. She needed to have the register run my check as it would normally do but it would not accept the check in. She called for assistance and it was determined that her register was faulty.

So, the purchase was voided and I was moved to another register with same cashier and the lead cashier. Again, my check was not being accepted by the register. They tried it for the third time but still, it wouldn't go through. There was no problem with my account. They said the registers must not like the paper my checks are printed on. I stated that I had made a purchase there the week before and paid with the same checks and had no problems. They said that I could not pay by check due to the problem. I did not have cash and I do not typically use a debit or credit card. I was unable to purchase anything! I had spent the time to shop for $209.00 worth of products and had to walk away with nothing! To make matters worse, I had done all that shopping with three kids under the age of 5 and the youngest being 8 weeks old!

Boycott Target.

We have been loyal customers of Target for a long time. We are the proud and active grandparents of 11 and recently celebrated our 49th anniversary. Checking our 2010 Quickbooks, we spent over $3,400 at Target last year for much of our household needs, clothing, pet items as well as gift card for weddings, birthdays, anniversaries and other special occasions.

On New Year's Day 2011, my wife and I visited the Target store in Dublin, CA. After entering the store, at the area where the carts are stored, there was a large pool of water where the carpet ends and the vinyl floor starts. We did not see the pool of water and there were no warning cones showing any dangerous conditions. My wife slipped and fell backward. She struck her head on the metal stop used to contain the carts. She suffered, among many other injuries, a major cut on the back and top of her head. Store employees called the paramedics because my wife was bleeding profusely from the large cut at the back of her head. She was taken by ambulance to the nearby hospital for treatment. Total medical costs from the accident came to over $14,000.

Four months after the incident, a mysterious Target employee surfaced with claims that he checked the accident area shortly before our visit, and he saw no hazardous conditions. Based on that, Target's claim manager denied any responsibility for the injuries to my wife even though they acknowledge that they have the video of the accident and they are the ones who called the paramedics. Target claims they did all that was required to keep customers safe! They do not deny that the water was there or that the accident occurred. They indicated in an earlier communication that the store security cameras recorded the incident. There were no hazard warning signs or cones there.

Target's corporate policy appears to be one of squeezing every penny from the public, even at the expense of serious injuries to their senior citizen customers. They will stoop as low as they need to, with no sympathy, shame or remorse. It is interesting that Target is willing to forgo future business from good customers such as us, who spent over $3,400 in their stores last year and of over 150 of their friends, relatives and neighbors.

Somehow the math does not seem to benefit them in the long run. It is obvious that integrity is not a prized trait for Target. This type of corrupt corporate behavior is unfair, callous and evil.

To date, we have invited over 150 of our relatives, neighbors and friends from all areas of the US to join our boycott. Would you be willing to join us in our Boycott for target, and encourage your friends, neighbors and relatives to boycott Target with us? It is time to call attention to this type of corrupt corporate behavior. We have other options for our shopping dollars!

I am writing over the changing room policy your store has.

I don't believe in co-ed policy in changing rooms and I also think that if that is the case, kids should have their own changing room. There are too many perverts in the world today to put kids in that situation. I will not buy clothes for my children there again and they will not go in that changing room.

I am not the only parent to feel this way and I am spreading the word to other parents. I feel you should change your policy on this issue.

I was walking from my car to the Target store and a worker was trying to bring a very long row of shopping carts into the store using a cart machine. It was so long he could not control the amount of carts he was trying to move at one time that he pulled the row over and it pinned me between all of the carts and a parked car. It crushed my arm against me.

I went to store and my arm was aching with feelings of pins and needles, while areas felt like they were asleep. I asked for a manager to notify the accident. He filled out a report and said I would be contacted by a Target representative, that they would check the surveillance camera to see what happened and get back to me.

I got a letter over a week later from Sedgwick CMS, stating: "Dear valued Target guest, if you would like to speak to a representative, please contact us." So I did as my arm is still very sore, with the same aching, numbness, pins-and-needles feelings. I just wanted to visit a doctor to make sure there will be no long-term problems.

I didn't get a call back until the next day. The lady was very rude to me, stating that if the accident was Target's fault, it would have to be investigated and they will not pay for me to be checked by a doctor.

I purchased a Target brand sunscreen, rated 30. On two separate occasions, we used it, and applied it carefully, especially the second time. We still got burned after less than an hour on the beach.

First, I am a business owner for 50 years here in Hampton, VA. I have never written a bad check in my life. My family and I went to target to buy our daughter things for her new apartment. When our re bill came, it was $416.00 I wrote a check in that amount, and was told that my check had not gone through. Of course, my husband and I knew that it was a mistake. The girl at the register embarrassed us. I told her to try the check again; she asked for the routing number on the check, and ran it. It still did not go through.

She did say that it showed we had more than enough to cover the check amount, but it was not going through the system. She then gave us a 1-800 number to call. The guy on the phone was so hard to understand. He also asked for routing number. He also said that we had the money to cover the check, but he could not approve it because we had no check payment history with Target.

I and all the people that I have spoken with have never heard of anything like this. Needless to say we will never go into any Target store or any store that target owns. We will make sure to let everyone know how we were treated. I hope they will follow us in boycotting your stores.

My daughter received a pair of Xliration boots for Christmas. The layer of the leather/man-made material started peeling off almost immediately. Two weeks ago, she fell and hurt herself pretty badly while shopping because the whole sole on one of the boots came lose and peeled back tripping her. These boots were less than 4 months old.

I have written this same statement to corporate: Today, I visited the Target Store in Fresno, California at the address 7600 N. Blackstone, Fresno CA 93720. I am a continuous weekly shopper of Target. Today, I decided to drive about 50 miles north of where I reside and visit the "Riverpark" area. The entire "Riverpark" area is a family-friendly environment and generally a great place to enjoy. We parked in front of the Ashley Furniture store, as we were going to visit a number of stores right next to Target.

My family and I walked to Target and when we left the store, I had my 2-year-old son in the shopping cart. Not thinking anything's wrong, we began to walk. Then suddenly, the shopping cart jolted my son's head back and my head flew back and the shopping cart stopped.

I was very frustrated at the fact that my son could have been hurt. I noticed then that there is a security on the basket to not "steal" it which we were not going to do. However, there was no sign that visibly displayed the boundary of the shopping cart. I was more upset at the fact that my son could have been seriously injured, as my neck and head hurt thereafter. I understand the need for security measures to prevent theft. However for legal reasons, there should be a sign that displays the security measure. At this point, I am very uncertain of continuing my shopping there. And I am so upset that a store with such prestige would not have proper legal signage visible. Thank you.

My wife's mother in another state bought a baby bed for us on Target.com. (She is on oxygen, awaiting a lung transplant, so she shops online a lot). The bed arrived to our home damaged. We printed the gift receipt from online, boxed the bed back up, hauled it to our local Target where they said that they would exchange the bed with the same model (which is the top-of-the line model). So, we said, "Sure, but can we open this one and look at it first to make sure it is okay?" And the customer service lady said, "No, you have to open it at home because if you open it here and it is defective, you cannot return it. We have to "defect it out." If you take it home, open it and there is a problem, you can return the bed." So we said, okay, what are the odds that there will be a problem with this second bed? So we get an exchange receipt.

We took the bed home, opened it, and the very first piece of the bed that we saw has the wooden trim ripped off of it and the staples used to hold it together were bent up so that it will not go back on. At this point, I say, "This bed is just a bad product--obviously poor quality." I don't want another baby bed from Target because this was the most expensive bed that they had--the rest are just as poor quality. The problem is that now, the store says, "We will just give you store for $250!" Their policy is that since we had a gift receipt, we cannot get cash back. I understand that. But we want the money just put back on my wife's mom's credit card since she just purchased it online. So, then, target says, "We cannot return your mom's money because you returned the bed and now have an exchanged receipt."

The manager gave me the number to call guest relations. And after talking to Paul, then to Chandler, then to supervisors Derrick and Liz, they said that they cannot do anything to get our money back because it is their policy. We just want our mom's money back so we can go buy a bed somewhere else. We are stuck with a $250 gift card at this point, but are seeking further action. We don't want any of their stuff now. We were registered for a baby shower and had 66 items on our registry (we are cancelling that) which would have been about $1,000. We are also telling everyone on facebook about this (I have about 700 friends), most of which, are my age and expecting babies. Do not register on Target! Do not buy anything online because Target won't give you any money back if there is a problem--just store credit! They are trying to keep our money, and they might. But they will never get any more of it if I can help it!

This is not the first time I have had a problem at Target, just the last straw. I needed a copy of my receipt for business purposes, I did not want it for a refund, which is not even possible without a receipt, but they could not help me. Every time I have dealt with this company, they can never seem to do anything for the consumer. I refuse to shop there and would not have this problem except a co-worker went there, and lost the receipt, and I need it to balance my books. I know it is possible because all retailers can give you a copy of a receipt. All I want is a copy of my receipt, I can provide the credit card info and the date of the sale and the merchandise that was purchased.

My name is Scott and I frequently shop at your Target stores throughout the year as it is very convenient to my home and work. I'm employed in a large box retail store and understand how employees and policies exemplify customer service. I also understand how frustrating returns and exchanges are and can be. However, the last few times I've shopped from your store, I was highly disappointed and unsure if I will ever shop at another Target again.

The last couple of times I've attempted to return or exchange a Target brand item, I'm quickly faulted because I don't have my receipt(s) and it's been rocky from then. From check out to the customer service desk, I've experienced numerous problems that I just cannot let it go untold. When I'm first engaged at your customer service desk to make a return or exchange, the person behind the counter coldly asked for my receipt then immediately scolded and advised me that there is no way for me to return or exchange your own Target Brand unopened product without a receipt. Clearly it is an unopened Target brand item so I'm being accused of stealing. I can assure you with bank statements that I've made plenty of purchases at your store and did not steal this product nor produce it in my bathroom.

This is, by no means, an exhaustive list of the poor customer service I've received. This attitude and policy is unacceptable and nobody should be treated in this manner. I hope that this is a last-time experience that I will never have to endure again. However, I feel compelled to make my complaint known if for no other reason than I do not wish to see anyone else go through an experience such as this. Please respond with how you have handled this issue and how I can be sure this will never happen to me again.

I upgraded my cell phone in November and in the sales flier, it stated that if you bought or upgraded your line, you will also receive a $50.00 gift card after the phone has been activated for 30 days. They stated that I would receive it in 6 to 8 weeks. It has been 12 weeks. I went to the store and they stated that I had to call RadioShack. I didn't know RadioShack sold phones in Target. I have been calling Target and RadioShack with no prevail. I am getting the run around. I never had to work so hard for a gift card before.

I went to the Shorewood store after New Year's to purchase True Blood the first season. It was on sale for $19.99. I was told that it was sold out but I could have a rain check. I took the rain check not thinking that it was not the correct rain check. I left the store. I came back two times and then it was in stock. Imagine my shock when checking out my rain check was for another DVD! The service manager was called and she rudely informed me that nothing could be done about the mistake. I feel that it was their mistake. I am very, very unhappy that a company as large as Target would treat customers that way.

I bought a snow shovel at a local Target. When I used it for the first time, the handle snapped. The manager said that I could not return it because it was used. As a result, I am out $25 for a piece of ** snow shovel. Boycott Target!

On 12/29/10, I purchased a Blu-Ray player from Target as well as an HD cable. On 12/30, I attempted to return these items as there was a duplicate gift purchased from another store. These items were not opened. I attempted this return with no receipt with the MasterCard used for the purchase, per company's policy. The return of the cable was accepted, but the DVD player was not. After a lot of discussion why the one item was found and the other could not be identified, I was told that posting sometimes takes a day to come back.

I returned on 12/31 again with the player. At this time, I returned with all the information about the purchase and all identification numbers I got online from my account. They opened the box and looked over everything - no luck. I was told that the system was asking for and not accepting the serial numbers, and with an undercurrent, there was something wrong in what I was attempting to do. I was told that they would need the VCD number found on the original receipt. Buyer beware! This disappearing VCD number is only found on the original receipt. When you print one from your online credit card information, it is not there. When you ask the store to print a one, they will use your credit card and return with a copy that will not have this number. So, you now have verification of your purchase, but they will not accept the return.

At this time, I called the 800 customer service number from my car and was told that a.) there was no VCD number and b.) there was no match on the serial numbers. When I asked which one it is, they had no answer. Next, I went to a Sony dealership and asked if they could explain the various numbers on my stuff. The sales person there identified the sticker on the top of the box as Target's. It had dates and tracking for location sent to. The serial number on the box matched the serial number on the unit. I went back to the store with this information - no luck!

At this time, the store manager told me that I was taking too much of her time. Now, realizing the credit card return policy posted in customer service has many exceptions and there is a disappearing VCD code which may cost you hundreds of dollars and lots of your time, I went home, found the receipt, and made my return. Good luck everybody!

I usually buy the strawberry flavor of the Market Pantry fruit snacks from Target. They had been all out of stock of them for a few days, so I bought the tropical fruit flavor instead. I got through about half the box of fruit snacks, and I noticed that some of the packages had a cobweb white substance inside them. It wasn't the usual sugar white substance. I thought that it could have been from some sort of larvae or something. I haven't felt sick from eating them yet, but didn't think that it was normal, and I never had seen it before. I haven't heard of a recall yet on them, but I thought it was strange that the strawberry was all out of stock when normally they have some in stock. Is there any relation?

I paid off my card and have been unable to use it. When I called to find out why, no one could give me any explanations. When I asked to speak to a supervisor, it took me 4 different times to get the customer rep to shut up long enough for me to talk. She just kept putting me off and avoiding the question. Then the supervisor couldn't answer my question. Her answer was they do it to everyone. I told them I was going to close my account due to the poor service and they didn't care one bit!

I called guest services and got the same results. Nothing! When I told that person I was going to close my account and never shop in their stores again, she said "is there anything else I can help you with?" She didn't even try to keep me as a customer. I have never received such poor customer service from anyone. If this is how you treat your customers, then you will slowly lose! Never once did anyone ever apologize or ever try to persuade me to stay as a customer. Pretty sad! I would rather pay double somewhere else than ever step foot in another Target store again!

I went shopping four months ago at Target store located in 15005 SW 88th St. Miami, FL 33196, phone number (305) 386-1244, and between many items, I got two dresses for me and two shirts for my son that we never used. I went back to the store yesterday (01/04/2011) with those new items with the ticket from Target on it and with my receipt. Because it was more than 90 days, the manager didn't give my money back. At least a store credit or an exchange would suffice.

I'm really disappointed with the Target Return Policy and the careless treatment of their employees, especially with the manager who didn't do anything to resolve my problem but stand back only on Target Return Policy. This morning, I also called Target Customer Service 1-800-440-0680 and they didn't care as well even though I told them that it wasn't right to use people's money, especially on these days that the economy was so bad and a lot of people were unemployed. Target stores just lost another client and I am making these statements hoping that someone will do something and the world will know about Target Policies.

In contrast, I went to Macy's store and returned many items that I got for more than four months ago, and Macy's gave me all of my money back. They really have a good return policy and a very good return system with their own Macy's return tickets where you get back what your really paid for.

I have a valid receipt and Target refused to accept return. On top of this, these men and women who worked at customer service on 01/01/10 and 01/02/10 were extremely rude and uncooperative. Then I called corporate office, the guy told me to go back to the store and resolve it there.

On Christmas Day, December 25, 2010, my daughter-in-law, who lives in Brooklyn, NY, gave me one (1) Casio Electronic Keyboard. My daughter-in-law purchased this keyboard from Target, and there are labels placed all over the box that clearly prove she bought the keyboard from Target. The keyboard does not work. When I turn on the keyboard, the liquid crystal display (LCD) begins to operate, but there is no sound coming from the external speakers of the keyboard.

First, I looked up the customer service phone number of Target because I wanted to know to which Target store I should take the keyboard for purposes of an even exchange. I then dialed Target's customer service number and spoke to a Marie. I could not understand her and she was not very nice to me. I asked Marie to talk to her supervisor and Marie said that her supervisor would have to call me back. Based upon my previous experiences with call-back supervisor promises (supervisors never call back), I then realized that all Marie was trying to do was to get rid of me. After total frustration with her, I then hung up.

Once again, I dialed Target's customer service number and I spoke to a Petagye. I explained to her that I wanted an identical Casio CTK-720 Electronic Keyboard to replace my defective Casio CTK-720 Electronic Keyboard. Since the keyboard that I received from my daughter-in-law was a Christmas gift, I obviously did not want to tell my daughter-in-law that the keyboard she gave me as a gift did not work. That would hurt her feelings. Petagye insisted that I produce a receipt for the defective keyboard. I cannot go back and ask my daughter-in-law for a receipt because as stated above, it would hurt her feelings. Bear in mind that this keyboard was a Christmas gift.

Since I was now getting nowhere with Petagye, I asked Petagye to transfer me to her supervisor and Petagye said that she would have to transfer me to a so-called Guest Department. A Nell from the Guest Department then picked up the transferred call. Nell also insisted that I produce a receipt for the defective Christmas gift keyboard. I went back and forth with Nell trying to explain to her that the keyboard was a gift, and that I could not ask my daughter-in-law for a receipt.Nell would not do anything to help me. After I saw that, once again, I was getting nowhere with Target's customer service/guest department, I then asked Nell to write up my complaint. I understand that my case is written up as Target Case Number **. I asked Nell to transfer me to her supervisor. The person to whom I was given to speak was named Julianne.

Julianne was nicer to me than all of the other above listed Target people. Julianne asked me for my zip code and then she told me that the Target store in Anderson, Indiana had a large number of Casio CTK-720 Electronic Keyboards. But she stressed to me that when these remaining Casio CTK-720 Electronic Keyboards were sold by the Target store in Anderson, Indiana, that this Target store in Anderson, Indiana would not be getting any more of these Casio CTK-720 Electronic Keyboards. Julianne also told me that the Post Road Target Store in Indianapolis did not have as many of the Casio CTK-720 Electronic Keyboards presently on hand, but that the Post Road Target Store would be getting more of the Casio CTK-720 Electronic Keyboards.

Both the Post Road Target Store and the Anderson Target Store are over an hour from where we live. So this is over an hour over and an hour travel time home to just exchange the defective keyboard. However, Julianne also told me that the price for these Casio CTK-720 Electronic Keyboards had gone up and that I would have to pay the difference between the sale price and the new price.

This Target requirement that I pay more for the Casio CTK-720 Electronic Keyboard than its sale price is nothing more than a bait-and-switch tactic. So now in order for me, the customer, to keep from hurting my daughter-in-law's feelings, I am supposed to pay more money for this keyboard. This tactic is not only blackmail, but it is a bait-and-switch tactic - and it is illegal. All I want is the exact same keyboard a Casio CTK-720 Electronic Keyboard one that works. Furthermore, Target has no business selling a defective keyboard anyway. As a Target customer, I have spent hours of my time on the phone getting nowhere - except getting upset.

Target needs to give me a replacement Casio CTK-720 Electronic Keyboard a Casio CTK-720 Electronic Keyboard that works. At the same time, they have to give me a Target Gift Certificate to compensate me for my frustration and poor treatment by Target employees.

I purchased a Dyson vacuum cleaner from Target, the Sunday after Christmas. I used it for about 15 minutes and decided that I didn't like it, so I took it back to the store where I bought it. Automatically, the store employee said I couldn't return it because it had been used. Of course, it had been used. That is how I discovered I didn't like the product. The customer service person was nice but adamant about not taking it back. I asked to speak to the store manager. She came to the front and repeated word-for-word what the other girl had said. I told her that was the most asinine return policy I had ever heard of. I can clearly understand not taking back underwear, bathing suits, toiletry items and a myriad of other things that had been "used", but a vacuum cleaner?

So I asked who else I could talk to about this situation. She said I could call customer service, but they would tell me the same thing. So I called customer service and talked to 3 people, including a supervisor named Lisa, who in fact did tell me the same thing. So I asked for the name and a phone number of someone in the corporate office I could speak to about this. Lisa told me she was it. Wow! I loved (past tense) shopping at Target but I will not darken their doors again. It's sad because according to their employees, they will take my complaint and it could be used in the future to change Target's return policies. According to what I have seen here, that's the biggest bunch of ** yet. I have never dealt with a company more unwilling to work with the very people who keep their doors open!

I feel the store manager should know how his cashiers are treating customer. If they are rude (as the one that checked me out), it leaves you with the worst feeling of the whole store experience. We stopped in the store to pick up a paper shredder. Of course, there were none on the shelf. There were rain check forms to be presented to cashier on your way out. So, we simply asked if the shredder never came in. Her response was loud and rude: "Lady, how do I know? I am not in charge of that." And then, she continued to be rude. It was just uncalled for.

I made an order on target.com for a huffy green machine for my autistic son. We were told he needed no balance to drive this. The order was made on 12/10/10 and we were told that it would be here in 3-5 business days! Well it is 12/28/10, and we still have not received it! I called on 12/21 and was told that it would be here on or before 12/24! Needless to say, it's still not here!

I woke up the morning of 12/27/10 to take the bus to the Wheaton, Maryland Target to purchase an Xbox 360. I bought a 4GB unit and brought it home and unpacked it not noticing any tampering with the packaging. When I set it up, I was not met with the process of setting up my Xbox. Instead, it loaded up immediately in Spanish and with someone named Miguel had played two games on it already.

Outraged, I repacked the unit and went back to the store. After waiting in line twice, I exchanged the first unit for the last one they had. When I arrived home and opened the box, it was clear the packaging had been tampered with, but I set it up anyway. Just as I thought, someone had owned that one as well. I called the store to speak to the manager, and was left on hold for half an hour. The handling of returns with electronics, especially console systems, is that they are sent back to the manufacturer once returned, not repackaged in the store and placed back up on the shelf. I'm wondering if that is even legal to do as it shouldn't be. I won't be shopping at Target ever again. This caused frustration, major anxiety, and a waste of my day.

They gave me 3 rain checks for NCF Nativity Set Little People for $13.99 but I never even had a chance to get them. I went back and told them I would pay for them if they would hold them for me. I live one hour away, but they told me that was not possible. I wanted to give them to my 3 daughters for presents; they have young children that would play with them. I received this rain check on 11/24/2010 but never could get any. I do not plan to shop Target if they don't have better customer service! I will be sure to let others know how I was treated.

On Black Friday, Target had a deal where you buy $100 or more and get $10 free gift card. I bought $247 worth of merchandise, 2 cameras for $79 each and a GPS for $79. I got one $10 gift card. The day after Christmas I returned the GPS and they took more than 1/3 of the gift card off my credit card! Yet the balance of merchandise I kept was over $150! They wouldn't even take the amount off the balance of the lousy gift card I got. I do a lot of shopping and never lost a gift card unless I returned more than the limit to get the card. At first the clerk told me that it was tax, and I don't get the tax back on returned items. I asked for a manager and they said they were the manager.

I called corporate office (1800-503-0308) and they didn't care either. They said it was a promo item, and that they don't really have people they call managers at the stores. The corporate office person was very cocky to me. They said it didn't matter if I bought $1000 worth of merchandise, I'd still get $ knocked off for any return, even though I only needed to spend $100 to get the $10 gift card. It's a promo item. I shop at many department stores, and none that I've shopped at have done that. I was frustrated that Target could be so rude and misleading.

Sure it was only close to $5 that I lost off a free gift card, but I'm wondering how many people return items, and don't realize that they are doing that. They should have taken that amount off of the remaining balance of my free gift card, since I will no longer be shopping there anyway. But they refused to do that, instead they took it from the balance of the merchandise.

After purchasing many things for Christmas, we discovered about a hundred dollars worth of things were not in the bags. My wife went back, and managers reviewed security tapes. Then they claimed that the tape clearly shows her taking not just her bags, but two bags from the next customer. Outrageous! The managers were obviously seeing the person who took our merchandise! They refused to allow my wife to see the tape and refused to refund or replace the merchandise.

If Target trains cashiers to load bags so fast that they get mixed in with the previous customers items, then this must be a common issue for them. Why not wait until one person leaves with their merchandise? Why not let us see the tape? We are out a little over a hundred dollars!

Ordering online is the best thing that has happened to Christmas shopping. I paid attention to the ads for a Garmin Nuvi this year and found a great deal available only on Black Friday. So not to miss it I ordered my Garmin Nuvi 1450 LMT from Target on the evening of Thanksgiving, November 25th. It was on sale for $159.00 plus there was an additional $30.00 promo code that brought my price down to $129.00. Since I live in the Live Free or Die state we have no sales tax. $6.00 for shipping and no tax brings the total to $135.00. What a deal! I entered my credit card info and was once again thrilled that AlGore invented Internet. Soon after placing the order I received an email from Target confirming my purchase details and informing me that my package would arrive by December 18th, plenty of time to feel comfortable with the arrival of my most important gift. The person who requested this is difficult to buy for and never tells me what to get.

This year was different. He was very specific and it made me feel good that his only request was taken care of. Time for bed. I need to get up and stand in line at the Target store by 3:00 AM for more early AM bargains and the ability to socialize with the other Christmas bargain hunters. December 18th rolls around and still no delivery of my Garmin. I'm really not that much into using my personal AOL email. I work in an office receiving about a hundred of these electronic messages every day. The company I work for strictly prohibits employee usage of such sites so only when I am home and motivated to look at personal messages do I log on and listen to that familiar sound You've Got Mail. I have to check on my Garmin so I log on and sure enough I've Got Mail; one from Target dated December 4th. The subject line says Order Update. It reads, your order was canceled because our advertisement erroneously indicated that the Garmin was blue tooth compatible. If you still would like the item log onto Target.com place the item in your shopping cart and use the special code below.

You will not only get the deal but we will give you an additional discount since you are being inconvenienced. You must re-enter your order by December 7th. I followed the instructions, entered the code and sure enough: This promo code has expired. This can't be right. I'll contact customer service. They'll understand my circumstance and take care of my problem. None of this was my fault and I should get the deal I was offered so I call the customer service number. I reach someone and explain the situation, repeating myself several times. She didn't speak English all that clearly but was able to look up my account and confirmed that the offer had expired and there was nothing she could do to help me.

I asked what country she was in and she told me the Philippines so I asked to be transferred to a customer service person in the United States. She did not have that ability so I asked for her supervisor. The supervisor couldn't help me either so I asked for her supervisor. I got the telephone number to Target in Minneapolis. Surely someone there would understand and assist me.\I feel very comfortable when the woman answers the phone in clearly understood English and explained my situation to her. She was quick to inform me that I ordered from Target.com and that was a different company from Target Stores. It will be the same as of January 2011 but for now Amazon operates them and she couldn't help me. She couldn't even look up my account and review my situation. I quizzed her in disbelief that a web site with the same logo and name was really a different company but after listening to a description about how they were under the same umbrella but different I asked for the corporate number to Target.com.

Upon making that call I ended up in the same calling cue as I started. Someone picked up this time with a new accent. He was from the Caribbean. I explained the situation to him and got the same response as before and again asked for the supervisor. English was better here so I figured I would get a better result with clearer communication. I am put on hold for an hour before I get to the supervisor. The person I originally connect with keeps coming back and explaining to me that they are aware of this issue with the Garmin and the supervisor would not be able to help me. I'm wearing a headset and ready to do battle at this point.

I feel cheated and I am certain that my negotiating skills would lead me to a reasonable resolution to my problem so I keep holding. I guess I went to a gunfight with a knife. I got nowhere with the supervisor. Could not be transferred to her supervisor and she gave me the same 800 number that I already had. Back to Minneapolis Minnesota, the corporate headquarters of Target. I'm still convinced that Target.com is the same company and I will persevere. I'm on a mission. Two hours on the phone and now I'm really getting angry. I get to a Guest Relations person who gives me the umbrella explanation again so I ask for a supervisor. I get a very articulate supervisor this time that explains to me that she can only make a report and deliver it to upper management. She was very nice and politely listens to my story agreeing that I was very clear in my description and that she would pass the information along but could not actually do anything to resolve this issue. She wanted to know how much money was involved with my complaint and I realized all of this effort was over $70.00.

Certainly I spent $70.00 worth of my time already and started to wonder how much effort I should put into resolving my issue. Target should not have canceled my order. They could have offered me an option allowing me to cancel since the item's features were overstated in the advertisement. I learned a long time ago that if a deal is too good to be true then it is not. I figured a big company like Target would not pull a new twist on the classic Bait and Switch but I guess I am wrong. So the next time a big retailer wants to create a buzz all they need to do is make a great offer, mistakenly overstate the features on their product, and then cancel all the orders. I know better now. Thanks a lot AlGore.

On December 13, 2009 my fiancee and I purchased a 42" Vizio television for $899 from our Target store. I opened a Target Card that day to receive the 15% off the price of the television. This is the only day I purchased anything with this card. One year to the day on December 13, 2010 the television stopped working. The screen would not turn on and my fiancee, who is an electronics engineer determined the backlight had gone out.

I find this to be at the least shoddy construction and a defective product and also somewhat suspicious that this should happen on this precise day. I immediately contacted Vizio and was told I would need proof of purchase in order to have them service or replace the item. I first contacted Target Visa and was told that they could provide me an itemized statement since this was the only purchase made with that card. When the statement arrived, it was not itemized and when I again called customer service I was told that it was not possible to get an itemized statement.

If I had been given that information in the first place, I would not have wasted 5 days waiting for the paperwork to arrive. Next I contacted Target Guest Relations at where I spoke to Janet, Janis, and then Veronica. In the end I was told that "it is not Target's policy" to share transaction information with their patrons. The information is available, however, Target is choosing not to provide support to customers when they truly need it. I was told that although I have the original packaging for the product with the item number, the shipping information, etc. that there is nothing that can be done or provided as proof of purchase, again because "it is not Target's policy".

I was treated very rudely and I do not appreciate being patronized. So now I have a $800 piece of worthless electronic parts and no satisfaction. I have been a Target customer for years spending $200-300 in your store every month on household products, clothing, accessories, toys-but I will not be a customer any longer since this is how they treat customers when they truly need help and have a poor experience with a product. Target sold a defective product and now refuses to provide help to correct that problem.

I bought 2 Garmin GPS units online from **** a few weeks before Christmas 2010. They said free shipping. I used a visa debit card to make the purchase. They debited my card in a virtual instance. Literally, it was done in seconds. I know something about the online transaction processing industry and know that this can be done. I then learned something about Target and their policy towards veterans, of which I am one. Target's policy allows for in store returns of online shopping. All good so far right, except the policy towards veterans. I returned the units to a Target in Georgetown, TX. I was told that my card would be credited. Fine and I walked out of the store with return receipt in hand. Days later, the money was still not on the card. I called the 800 number and I was told that the policy for refunds would take 3-5 business days to process.

What! What happened to the instant manner they took the money in the first place? I pressed the point, made it all the way to the home offices, and was quoted the some policy. That means that Target is keeping my money from me so that they can collect interest on it while I can't use it to complete other shopping needs. This is theft of interest. I used to be a Target shopper mainly because I preferred the slight upscale atmosphere to other discount stores after learning what I now know about **** and the delay in receiving return funds. This will be my last transaction with Target. I also did get the address of the CEO in Minnesota and will be writing him a letter as well.

I am very annoyed. I was asked at a check out counter if I wanted to earn 5% back on my purchases. I opted out because I was not interested in opening a credit card. The cashier advised me of the red card/debit card. I agreed and she assured that there would be no credit check. She took my driver's license and had me fill out my personal information on the digital pad. When it asked for my Social Security number, I advised her that I did not want my credit to be inquired. Again, she assured me that it would not be.

She then told me that I would receive instructions in the mail on how to set up my debit rewards card. About ten days later, I received a denial letter and my credit report was used to inquire. I am very annoyed and bothered by this. I feel bamboozled and taken advantage of. This is misrepresentation and not a very fair practice to the customer. I always shop at Target and after this experience, I can honestly say that I am reluctant to enter the store. This is a dishonest practice. I need to know my rights as a consumer and intend to pursue further action. I would appreciate a response from your company explaining why this happened.

I have always loved shopping at Target, until my wedding registry and return experience with the store. I will never shop there again. Their return policy is ridiculous. Long story short, we were cheated out of 10-30% of the value of each item, that was on our registry. I am writing this complaint to warn others about registering there. They are not helpful, or easy to work with at all. Please spare yourself the trouble and register elsewhere.

I ordered the Canon A3100 digital camera from target.com on 11/29/2010. They had a free shipping offer and $5 off. The total was 89.25. I purchased and they sent the confirmation, date of expected delivery, and order number. On 12/17/2010 they sent the email saying that the order was cancelled because they did not have enough in stock. They said that I would be charged. How nice of them! I was stuck without my daughters Christmas present. Out of curiosity I went onto their website. They had the same camera in a different color for $99 with free shipping. I called customer service. It was definitely a script read by someone with a very heavy accent.

She transferred me to someone reading the same script also with a very heavy accent. She told me that they could send me the camera in the different color for $104.25! I could order it online cheaper! She couldn't understand me. I asked to speak to a supervisor. She informed me that there may not be one available, and that I would be on hold for a very long time so that if she found a supervisor she could explain the situation. I waited for 15 minutes, and then I hung up. I went on walmart.com and ordered the same camera with a tripod, 4 GB card and 25 free prints for $99 with a promise to be at my house by Xmas Eve. Thank you Wal-Mart. They never fail me. What was I thinking going with Target?

I tried to purchase a crib for a charity at the North Dallas Target. I took my tag to the checkout, my receipt shows I checked out at 9:13. The first crib that was brought to me, about 15 minutes later, was much fancier than the one I had selected. I told the girl but she said it was the crib on the tag. I said that mine didn't have all the extra stuff pictured and she said, I'm just telling you it's what was on the tag. She wasn't eager to help me, but she was very eager to defend the wrong item. Because I needed to take the crib across town to a charity function at noon, I didn't have the luxury of being wrong. Since the girl was not going to make any efforts to check, I opened the box to discover a brown crib rather than a white one which was what was on my tag. Her attitude was very unprofessional. She huffed at having to return for the correct crib.

I figured the lady who appeared to be in charge would at least show more customer service but while I waited, she played with the toys in the return bins and seemed oblivious to the fact I'd been there, close to half an hour. Finally I said, I've been waiting 25 minutes for this crib but without waiting for me to finish, she asked if I wanted a refund. I explained that I didn't want a refund. I wanted the crib. I couldn't believe she that that was the first step toward resolving the problem! I've had notably bad customer service at this location three times but when you call the number, it rings for about 5 minutes and then disconnects and when you go online to complain, there appears to be no Target customer service but there are plenty of places intended for employees to voice their complaints.

On 11/20/10 I ordered a net book for my daughter. On 11/21/10 Target.com emailed me to say they canceled the order because they do not ship to a P.O Box. I re-ordered the item using my street address. On 11/22/10 I went to my bank and discovered there was still a hold on my bank account of $310.00 for the order Target canceled. I called Target, spoke to Blanche, who said Target would cover any insufficient funds fees that arose from this hold and that the hold would be removed within 24 hours. I received an email on 11/22/10 from Target that stated they would fax my bank that the hold would be removed within 24 hours.

My bank never received any such fax. Although I made a deposit on 11/23/10, it was too late and there was an insufficient fee assessed on my account. After $8.00 spent faxing my bank statement, etc. to Target, they have informed me via email that it is the bank's fault, and they will not cover my insufficient fee. My Bank manager told me on 11/22/10 that she could not release a hold that Target had placed on my account. Target did not release the hold on my account until 11/29/10. And irony of ironies, when I re-ordered the net book they shipped it to my P.O box instead of my street address. I am forwarding this matter to the Poughkeepsie office of the Attorney General of NY. I think Target wins the scrooge award of all time.

I purchased a dresser from target that weighed at least 80 lbs. It came in a flat box. Target employees said that I could put it together myself. I am 68 years old. In no way could I put this together. I had to pay my super $100 to assemble and carry it in from the car. He puts it together, and it is damaged. White laminate is missing and it is unsteady. I put it in my granddaughter's room and I am terrified that it will fall over on someone. I called Target, got to main headquarters and they told me to bring it back in. I cannot! I would have to pay someone to disassemble and then put it back in the car. It is not worth it. I might as well throw it out. What should I do?

I ordered an iPod touch on the 10th of December. I have gotten yet another delay letter. They froze the funds in my account on the 15th right before you sent the delay notice (just an unfortunate coincidence, I'm sure? or "we can't know it will be delayed until we put it in the shipping process but I'm told the multitude of orders from Black Friday are the cause for the delay (nice slip from customer "service" when I called, so obviously any orders placed after will also be delayed).

They say ,they cannot unfreeze my account because it is "already in the shipping process" umm, no it's sitting in your warehouse or so you say, at one point it's there, not there, not packaged, packaged. No explanation for why it is packaged but just sitting there. As of the 17th the site still says Standard shipping will get it to you by the 24th, really?

They tell me it may or may not get here by the 24th ("good possibility" it won't say the customer service team leader and than refuses to acknowledge he said it), because they are having "difficulties with the amount of orders which came in on Black Friday in that distribution center", which you will note was several days before my order.

If i may not get it and I ordered on the 10th, what chance do people who are ordering it on the 17th have? People should save themselves some heartache on Christmas morning and drive out and pay the extra 10 bucks! I will never order from this site again or shop at Target unless this matter is satisfactorily resolved.

The customer service reps (team leaders)are unsympathetic, won't answer a question directly, refuse to be straightforward and honest and use "placating speech" but won't do anything for you! My only recourse is to "refuse shipment" when it comes but I don't have the money to buy another of what will be the only gift under the tree for my son. I believe the statement that it can be received by the 24th is obviously fraudulent and that they know this.

They should remove it from their site. I am very unhappy and I will make sure as many people as possible know that they do not take care of their customers and use deceptive sales tactics. They are very Grinchy! Very unhappy. Long time but not any longer a Target store customer.

I had $400 stolen from my bank account just last Sunday, and the items were charged at Target! I spoke with Target's Corporate office and the rep was very rude and would not even look into the matter. Now, thanks to Target. I do not have any money to buy any Christmas gifts for my friends and family. Thanks Target!

I have an issue with the store in Elk River, MN. In July, I tried to shop at the store, then again in September, and now in December. I have a mobility disability. I appreciate the accommodation the company tries to take to allow me to patronize your stores by providing electric shopping cart. This allows me to be as independent as I can. Each day I try to keep going as much as I can, but the stores are big and I cannot walk the entire store. So, I rely on the electric shopping cart. In July, I switched carts and transferred my groceries 3 times on the 4th cart that stopped working on me, which left me so frustrated. This happened to me in September when I tried to shop for school clothes and supplies for my grandchildren.

Today, December 14,2010, I thought I would give it another try. I wanted to do some Christmas shopping and buy a few groceries. I went through 4 carts that all died on me and I ended up hobbling out of the store in pain and in tears. Each time I have told a manager and each time they say, they are sorry and it is the 1st time they have heard about it. They will look into it. I ask them to please get me a cart that works and they run to the other end of the store to get a cart, and the carts don't work there either, so they come back empty handed.

I have been to Target stores in Minneapolis, Rogers, St. Cloud, Minnesota and have never yet had a cart die on me and I don't have to walk out in such frustration and pain. Could you please tell me what I should do since I live in Elk River. This store is most convenient to me, I have complained on going to managers, and even called to complain to the customer service. Each time I am told it will be addressed and that they are sorry. This has become a huge problem because I have to go to another city or shop at Walmart, which I hate. I live in Elk River and want to utilize my local Target store. Please get back to me in this issue.

I went to all three stores listed above to buy a bike that was on sale. I was told to come back tomorrow and they would bike from warehouse. I went back and they still didn't have the bike. As far as I am concerned, I would rather shop at Walmart. I'll never shop at Target again.

On 12-11-10, I purchased SunBeam Iron for $15.99 at Target. I noticed after trying to use the iron that it was not a SunBeam iron, it was a total different iron. I emptied the water out, tried to bring it back. The store manager only gave his name (Jason), refused to credit back my refund. I was asked to exchange for something else, I declined it and requested to be credited back to my account. I lost out $15.99, was handled very poorly. How can someone purchase the product and not the right product? It's not the consumer's fault. I told the store manager (Jason) that I will be filing a complaint and lawsuit for over $15.99. I will never shop at Target again.

Please be aware all credit and debit card holders. I received a call from my bank with fraudulent activity this past week with purchases made at Target in Kisco, NY while I was on a business trip in Los Angeles. Apparently, my debit card number was compromised and someone made a credit card with my number and used it at Target. Charges of $200.00 were repeatedly charged in Monday for 6 times, totaling to $1200. Then Target even proceeded and charged a fee of $1.67 for some sort of service charge.

Whether it's internal within the store, or someone who stole and purchased goods, either way someone should have been cautious and aware and made sure the all IDs were checked when purchasing products. Obviously, it was not done. Furthermore, I contacted Target's costumer service and the person on the phone indicated that the call was going on file, but did not apologize for the mishap nor asked for any information, such as, transaction number or my contact information in efforts to resolve or rectify the situation at hand.

I have tried from 11/27/2010 to correct my order. I have done everything I was told but order is not accurate.

I placed a large order for different items. The items were shipped in several lots by Target. The last shipment was for six packs of Squinkies at a unit cost of $9.99 each. Target shipped the items UPS Standard 2-5 day delivery and charged 80 percent of the purchase price for shipping. The total shipping charge of $47.48 and the cost of the items of $59.94. I was not aware that the shipping charge would be based on a charge for each unit ordered and not the weight of the items being shipped. I called their customer services and they said they were "sorry" and I fully agree. This is the biggest ripoff I have ever been hit with and as far as Target is concerned, it will be their last time. There are plenty of reputable firms that provide clear information on how they conduct business.

I purchased a 32 GB iPod touch from Target.com on December 1st. It was on sale and with coupons and my discount for using my Target card. I got it at a really good price. It showed as in stock with shipping in 3-5 days. I got a confirmation with a delivery estimate of 12/9 to 12/14. After a week of it not shipping, I called customer service. I was told there was a "problem with fulfillment" and Orlando didn't know when it was going to ship. I emailed them later on hoping someone would be able to give me more information than that.

This morning I got a generic email saying there was a delay and it may not be delivered until the end of January. That's a problem because it's a Christmas gift for my son! So, I called back and the lady who answered told me it showed in stock and would ship in 1-2 weeks. I asked her, "Well, what about the email I got?" She had no idea. I asked to speak to a supervisor (Mr. **? it was hard to hear him). He said the email was wrong and it would ship in 1-2 weeks and they were trying hard to fulfill the orders. He told me I would get a new email.

I still have no new email. And when I check my order online, there is a big red box saying it's going to be delayed until the end of January. Who am I supposed to believe? I feel that the supervisor was just trying to get rid of me. Somehow I have a feeling that it's just not going to be here by Christmas, if I get it at all. I tried to go to a Target store to see if they would help, but "James" at the Flatbush Ave. and Nostrand Ave. Target said he couldn't do it, but if corporate said it was okay, he would. I tried to call corporate. They said they couldn't do anything, that Target.com and the stores are two different entities. I could cancel my online order and pay more money in the store if I wanted. No, because now the iPod is $90 more in the store and online now. I still have no idea when this is going to ship. Nobody can help you when you call or in the stores. It's unbelievable. I will never shop at Target again and my Target card is going in the trash.

I have paid my Target Visa credit card bill over the phone for 4 years using a check by phone. They process these checks electronically so they clear my checking account the next day. Recently, they have started holding the funds by not making my funds on my Visa available for use. The last time, it was 15 days. This time, I asked when my credit would be available for use and they could not tell me. I am having a rough financial time right now. The only person in a household of 3 adults and 1 baby working two jobs and still short on money. I have to use credit to just get by. Not having the funds available is a burden when the money is already out of my checking account.

Last year, I shopped online at Target for Christmas. I ordered a very popular item (Mindflex) early November. I placed it in my cart and it stated that the item was available and it would ship out in a few days. To make a long story short, I received an email about 2 weeks later stating that the item was no longer available.

Well, by this time, the Mindflex was no where to be found (online or in any store) and my son was left without the item he wanted so badly for Christmas even though I had done my part in ordering it early for Christmas. I swore that I would never shop online at Target but unfortunately I did again this year.

On Dec 1, 2010, I ordered a popular wii game (U-draw) it stated that it was available and it would ship in 1 to 2 days. Wouldn't you know it, they did the same exact thing to me again. This time, on Dec. 7, I checked to see if the wii game was shipped and it stated that it wasn't and I would receive it between Dec 20 and Jan 3. I tried to cancel the item but there was no option for me to cancel it.

I called customer service and she told me that they couldn't cancel the item because it was in the "shipping process". It was ready to ship on the 7th but it "somehow" didn't ship and there was no option for me to cancel. She said, I would receive it between Dec. 20 and Jan. 3 and there was nothing else she could do.

Mind you, if I clicked on the item as if I were going to order it, it still stated that it would ship in 1 to 2 days. Talk about trapping customers in. It is near impossible to speak to anyone or leave any type of comments on the website. Well, no more shopping online at Target for me.

I was recently in the store to shop and upon leaving after paying for my merchandise, I was confronted by an employee that felt that I was a thief and would not let me leave the building. He had very abusive demeanor and what was very peculiar was that he would not inspect my merchandise to confirm that I had paid for it. I had to ask for a Manager.

When the Manager arrived, she had no reservations about inspecting my merchandise to her satisfaction and, of course, found nothing wrong. She then let me leave. Since then I have talked to the 'Store' Manager and he offered to take no corrective action. I asked for an apology of the store Manager from the employee for such abusive and disrespectful behavior. I am wondering what types of treatment of customers warrants termination of an employee or any sort of discipline.

I asked what caused me to be suspected of being a shoplifter and was told they don't know. This means it is likely to happen again. If it should and I decide not to be subject to their abuse and decide to just ignore their request not to leave with my property, I can imagine that a police report would be made that had committed a crime. Then what? I can imagine a very bad outcome.

You might think that you are only hearing one side of this incident (like I was told by the Store Manager). He made me aware that he could look at the video camera footage to confirm what I told him and to identify the persons involved. Him and the District Manager are not available to me for further discussion about whether that was ever done. My take is that they just don't care about customers. Thank goodness there are Walmarts to give my money to.

I ordered several items and then found that I had the wrong address to ship the gift to. I spent hours on the phone on hold, talking to customer representatives that I could not understand because they could not speak English. I finally got through to a supervisor who said some gobbledy gook why they could not change a shipping address even though the item had not been shipped.

On 11/18/10, I bought a Vtech V.Reader for my son at $54.99. Last week, it was on sale for $49.99, so Friday, 12/3, I went back to get the price adjustment. I was told, I was over the time limit for a price adjustment. I asked what if I returned it and bought it again. I was told, I could not buy the same one I just returned. At this point, I am annoyed because that does not make any sense. The store didn't have anymore. I decided to leave because at this point I am annoyed that I drove all the way there from Teaneck for nothing. So right there, wasted more money in gas than I was getting back.

I have been loyal Target customer thus far for many many years but the last couple of incidents have forced me to look to Target competitors. Both of my incidents were related to same store at 175 W Army Trail Rd, Glendale Heights, IL 60139. In the first incidence, I tried to return portable DVD player which clearly had 90 days return policy. They clearly refused to take it back. I had to go to another store to return it and I had no issue. Today, I tried to return stuff (without receipt). We got a gift for our newborn baby which we did not need. I took it back to the store and as expected, they clearly refused to take it back (won't even give store credit). The management at this Target store has the attitude "I am not going to help unless I have to". Target should definitely monitor this store if they want to preserve their reputation and customer service and I am definitely never going to go to at least this store again.

On sale day after Black Friday, I tried to purchased a 32" TV. I was given a raincheck and told it would be coming, just call. It is now 12/3/10. No one can find the TV and no one at corporate can even answer my phone calls or my questions. There does not seem to be the TV at any store. It would have been better for me to just go back to Wal-Mart and purchase a TV that I was looking at anyway then put up with this mess on that same day. Now, I have to go out and look for a new TV. I cannot always walk far after working all day nor do I have the money to go out and buy another one as the w/e sales are not now available. I have led down the preferable path, so to speak.

Target Store weekly ad ending 12/4/10 - Vizio 26" TV $198. I went to 10 stores, none in stock either. Did not get them or will not be getting them. No raincheck. One associate said trouble from Vizio. He was the only who said this. Online more money. Called customer service wanted to play bait and switch. 32" TC for more money. I wanted a 26" TV for a bedroom, not bigger. Refused to accommodate me. Would not substitute another 26" TV for the same price. No satisfaction. Useless. Would not tell me why they placed the ad if they know could not get the TV especially at Christmas time.

On Sunday, November 28, 2010, Target advertised on the front page a 26" LED Vizio TV that no stores have. They tell you to call back to see if any will come in, but they are not getting any. This is false advertisement. No stores had any when this ad started and they won't give you a rain check. They are getting away with this, and just waiting for this week to end so they don't have to bother with all the calls they are getting. Why can't someone do something about this and hold them accountable for not having an item that they advertise on the cover of their ad.

On 11/20/2010, I ordered two toddler beds for my twin boys, three toddler bed sets and 3 robes. My order arrived in three shipments, with the final order, which was supposed to be the toddler beds, arriving today, 12/2/2010. The problem is that only one toddler bed arrived. Normally, I would just call and tell them to send the other, but my circumstances are such that I need both of these toddler beds now. I asked the guy on the phone if he could ship the second toddler bed via 1 to 2-day air, as I needed it and didn't feel I should have to wait another two weeks for it to arrive. He and also his supervisor told me they could not do that.

I explained that I only had a small window of opportunity to try and transition my twins into these new toddler beds. They share a room and I couldn't just give one a new big boy bed and not the other, anyone with kids understands why. Even if i could, if it took another two weeks for the second crib to come in, I would be out of time to transition the second twin into his new bed the right way. If that isn't enough reason, I also explained that our 10 month old broke part of the base on his crib, and I put off buying him a new one because I was just going to give him one of the twin's cribs since they were getting new beds. Still, they told me there was nothing they could do except refund what I paid for shipping.

Incredible, absolutely no help at all. I told them I wanted a refund for the bed I didn't receive and I would return the bed I did receive, along with the three bedding sets, to me nearest Target store tomorrow, over $300 worth of merchandise. They did not care, and to top it off, said they would try and stop the second bed from leaving the warehouse, but if it got shipped, could I just refuse it. I said, "No! How could you have already started to process shipping of the second bed, when we haven't figured anything out yet? I've been on the phone with you guys since calling to say it wasn't included in the order and never told you to send it - unless I could get it in the next 1-2 days." The supervisor told me that it had been sent for processing before I was even transferred to speak with him.

Now, if it shows up on my doorstep, I have to deal with getting it back to them. I can't believe how uncaring and unwilling they are to help a loyal customer.

First let me say I used to shop at Target 3 or 4 times a week for everything: clothes, shoes, groceries, electronics, etc. Today about 1200 noon, I went to the returns desk in Cedar Falls, Iowa. My daughter had bought Crest strips and they were not right and falling apart. I wanted to exchange them but I didn't have the receipt, so I was told that since I had used up my $70 maximum without receipts, I couldn't exchange them. No problem, I would have my daughter do it, these are hers anyway.

I then went to the Starbucks counter where I waited for about 15 minutes. I had bought a $12 "recycled" cup that cracked down the side after only 2 uses and once again I was told I could not exchange it for another, it's store policy. Here I thought Starbucks was responsible, not Target. I asked the manager if he would keep the receipt for a cup he left the store with drinking coffee out? He was snotty and rude, I told him it was **. What ever happened to the customer is always right? I am the mother of 4 and professional 54-year-old woman. I don't look like I am trying to scam anyone. What he really should have done is just got me the new cup and tossed the other one in the garbage.

I have never been treated like this in my life. In fact, I almost didn't even try to return the cup. I almost just tossed it myself so I didn't have the take the time to exchange it. But I decided it was the principle of the whole thing and it must have been defective. Geez, all over a $12 cup. He was not going to budge though. You lost a good customer over a lousy $12 cup. I usually do all my Christmas shopping at Target but this year, I will be going across the street to Farm and Fleet, and Wal-mart all because You have a jerk for a manager at Cedar Falls. He didn't say he was sorry or anything, just looked **. There was a couple standing behind me at Starbucks shaking they heads when I left too and they said "what a jerk" under their breath to me too.

I then proceeded to go to my car and cry. Thanks a lot Target for a great experience. You just lost a very good customer. I just thought you might like to know, I will now be contacting Starbucks.

Target sells what they call a 2-year "replacement warranty" for electronics. So when I bought my grandson a Nintendo DS Lite, I was offered the replacement warranty for an extra cost and I asked several key questions like if there was a problem, could I bring it back to that store to be replaced, etc. and the employee told me that if there was any problem whatsoever, I could bring it there to be replaced. Well, that's just **. The DS broke down recently and I took it back. The person at the counter called Nintendo and wanted me to send it to them, and they were going to charge me $50 plus shipping because they told me that the DS must have suffered some sort of physical damage or it would be working right.

Oh, my gosh! So I have spent far too much time on the phone to Target central and have gotten no satisfaction whatsoever. I will never spend a penny at a Target again. The replacement warranty they sell is a complete scam! What amazes me is that companies like Target stay in business. Do they really think it is worth my business not to just take care of it? It will literally cost them thousands of dollars in lost business from me for just a few bucks or no cost to them. Stunning.

I purchased an iPod Touch on Thanksgiving evening as part of their Black Friday deals. The estimated delivery date was December 2-7, 2010. I received an email yesterday on 12-1-10 stating that there was an "unexpected delay" with delivering my item and it wouldn't get here until after 12/24 and I needed to approve the delay. I canceled the order and after passing up other Black Friday and Cyber Monday deals, paid significantly more for the same item. At 8PM last night, I received a subsequent email from Target stating that I may have received an incorrect email stating my iPod would be delayed, but in fact, it should be on time. In both emails from them, they never accepted blame or fault, making it sound like it was someone else's fault. I called customer service because I canceled my order and shouldn't have received a subsequent email saying I would still get the item, and it cost me significant money to cancel and reorder the same item from a vendor that could deliver on time.

They kept me on hold for an hour, offered no assistance, transferred me from department to department, blamed the other departments for the error and ultimately, I was disconnected with no resolution and no attempt to make me a satisfied customer. Extremely poor customer service and no one there has any idea what they are doing.

I purchased a pair of boots which were supposed to me water proof. I wore them once and discovered they were flawed, they leaked. When I took them back, I was told that because I wore them they would not take them back. How else does one find out that a boot leaks unless they wear them? I will never shop there again. I am out the money for the boots. Now, if I want dry feet I will have to buy a new pair of boots.

On 11/28/2010 at the Target Store in Hodgkins, IL, I took back a vacuum cleaner that I had recently purchased from the Target Store. I did not have my receipt; however, I only wanted to exchange the item because it was not working properly. My first encounter was with the Customer Service clerk. He could not find the item in the system so he persisted to tell me that I could not have purchased the item from a Target Store. I pointed to the bottom of the box which had a white target label with the UPC code, bar, etc. Next, he called the manager to assist locating the product. When the store manager came, he questioned the time of my purchase and then proceeded to tell me the vacuum cleaner in that color (black) had been discontinued.

Therefore, he could not exchange it for the exact same product in red because the color red vacuum cleaner was worth more. I told the manager that I didn't really care about the color, I just wanted a product that wasn't defective. The manager proceeded to say, "The only thing I can offer you is a store credit of $11," instead of the $35 I paid for it just a few weeks prior. Needless to say, I was very disappointed in the manner in which I was treated and the way the whole situation was handled. I told the manager and the clerk that they could keep their $11 and the vacuum. I have vowed to never shop at Target again. As a consumer, I should not have been subject to so many barriers and hurdles to exchange a product that should have been operating effectively in the first place.

On Black Friday, 11/26/10, my daughter, her friend and I waited on line at approximately 12:35 am. Approximately 40 people were in front of us within the barricade that Target had set up. At approximately 3:45 am, a security guard and the Mt. Vernon Police showed up to give directions to the crowd of people that gathered both who were on the line waiting patiently and the mob that were looking for an opportunity to succeed in jumping the line. We, on line, were told to tighten up the line, the mob of jumpers was told to get in the back of the line, and that they could not stay in the front. That lasted 2-3 minutes and then you didn't see guards or police. I later saw them in the store, both the police and guards. In the meantime, my daughter, her friend and I were nearly trampled on since there were no guards or police protecting us from the mob of jumpers that pushed the doors open and picked up all the Westinghouse mode number **** 40" TVs.

Upon leaving the store, I talked to the manager and told him of what happened and he told me he was sorry but the police were responsible for outside the store and showed up late and there was nothing he could do. I also called Target's consumer line and received a reference number **** and I was told that they were sorry for the incident but they don't guarantee it though we waited on line because supplies can run out. I said sure, that's correct, except we were trampled by a mob, pushed out of the way and that mob got all the TVs. Target did not safely coordinate the process and should be held accountable. Target refused to offer me a TV at the sale price or anything else. The customer relations person told me that they would use the information I gave her to pass it along for further training purposes. I told her that that was ridiculous. Target should have been prepared for a large crowd, it's not the first time there has been a Black Friday crowd waiting for a sale and a mob of interlopers seeking to bypass the process.

On Black Friday, there was no type of plan set in order to control the crowd. Unfortunately, the incident could've been prevented or at least controlled somewhat. I was in line for 6 hours, and right before the doors open, there were people cutting in line which clearly made those who were in line for hours very upset. There were also a crowd of people gathering in the parking lot ready to run towards the doors as soon as they opened.

The people in line asked one of the team members to do something about the people who were making their way up to the front of the line and he said, "What do you want me to do about it, throw her on the ground and pin her down?" We were just asking him to do his job, and he felt as though controlling the situation was not in his job description. We also asked him to call the cops because things prior to the doors opening were getting out of hand, and once again he dismissed us.

If there were some type of barrier put in place or any type of security present, the stampede would have never occur. It baffled me to have witness the team members just stand there and observe this chaos happen. Lou, the gentleman who we asked numerous times to do something, came outside several times to have a cigarette and did nothing. After every cigarette, he returned inside and just chitchatted with his co-workers, laughing and looking out at the crowd. Target really has to consider adjusting the manner in which they deal with the Black Friday ads.

I showed up at the store for IPod "Door Buster" special. I was given the wrong IPod with a $30 gift card as a bonus. The $30 card was spent later that morning. After returning home it was discovered I was given the wrong IPod. When I returned to exchange the IPod for the right one, I was forced to buy another gift card during the exchange. I did not need or want the gift card, so why wouldn't they just cancel the card and do the exchange?

Transaction: Wrong IPod ($195) plus tax, $207.04. Paid right IPod advertised ($225.00) minus 195.00. Difference: $30.00 owed. After returned, I had to pay another $73.44. My total cost is $280.48. I received the right IPod and a second gift card. For a transaction that should only cost me $225 plus tax. It's more than I should have to pay.

The sign on the pallet indicates that the limit is 1 per customer. However, the pallets are empty. Numerous people in the checkout lanes had 2 or 3 of the items in their cart. I informed an employee, whose response was, "Its not my problem." Apparently, the store cannot enforce their own rules. I was not able to purchase the sale item due to the store's lack of enforcement of their rule, not even at the check out.

I purchased a chocolate but the cashier scan it but no price, so she ask the supervisor (Stephanie) and she told her the price is 3.99. So, the cashier put it then. I told my wife what happen, so my wife go to second floor then we found out that the price is only 2.99. So, I talk to the supervisor, "How come you told cashier the price if you not sure?" It was waste of time for us and very inconvenient. The management must do something about it and you must took care of your customer even it is smaller amount. You know how hard to earn the money now.

Target Corporation was served with a cease and desist immediately on 12-16-2009. They decorated their stores with my large six-sided Christmas ornaments. I sent by registered mail a cease and desist immediately letter and they received it on 12-16-09. They were served daily via email until mid January. They did not comply with the letter, but replied each time they received the emails. These are my Copyrighted Christmas Ornaments Certificate of Registration dated 12-04-2007. Name Ornaments Express. They did not comply at all.

Now they are doing it again on Large Christmas Ornament Cutouts DPCI:241-18-4123 ASIN: BOO1GRTMFO Catalog: 11020508 on Target's website and Target is also using other websites and are selling them online on these websites, they are Shopzilla.com, Shopwiki.com, Bizrate.com, Amazon.com. I have reported them to IC3 and have copies of written complaints against Target and copies of these websites. I also have emails, letters, and pictures of my ornaments from different Target Stores. They had them hanging from their ceiling, using them for their decorations.

On October 21, 2010 I ordered a baby convertible car seat. Every time they keep on pushing the delivering date. I also called customer service several times concerning the order and they always gave me some stories which I thought ok they items sold out. It is now November 22nd, 2010 I received an email about the item will be shipped. When I called customer service around 8PM on the same day (November 22nd, 2010) one of the representative made me wait forever until the call got disconnected for more than 39 minutes.

Then, I called back the same number and I found another Representative who seemed to be very sarcastic but was able to transfer the called within the 2 1/2 minutes. The supervisor apologized as usual and he remade another order which is the 3rd order that was made with a discount to appease my angriness. The order will still be pushed back from November 23rd, 2010 to December 6th, 2010. Target was not able to offer me a faster date for my item. I was pretty much done with the call around 10:22PM on November 22nd, 2010.

I placed an online order for two items, believing the shipment was free. It was not until after I hit the commit button that I was made aware that I was to pay a $50 shipping charge for a $65 plastic table. The way they fail to divulge the full costs online until after you commit to the order is fraud, plain and simple. I immediately emailed them online and called. I was assured, verbally, that the table would be cancelled from the shipment. The next day, they emailed me a confirmation on the entire order, including the table.

I called and was told they couldn't cancel the table and I'd have to bring it back to the store for a refund on the $65 cost of the table. Can you believe that? Repeated calls and they can't understand that it's the $50 shipping fee that I'm upset about and want to avoid. Talking to them is maddening, as if you are talking to a robot who cannot grasp a simple concept. I'm disputing the charge on my VISA. I'm awaiting a refund, I hope, for $124.68 from Target. I refused the shipment via a phone call from the shipping company the night before they were to deliver it to my home.

Target advertised a Netbook computer at the extremely low price of $179. The sale started today. But when I went to the store, they were immediately sold out. I asked them to check nearby stores, but they all said, "We just sold the last one!" I don't believe this is true because they advertised the exact same computer, at the same low price, several months ago. My inquiries were met with the same, just sold out, mantra. I believe this is a version of bait-and-switch, where they lure you into the store with an impossibly low price, but then "switch" you to buy other things because they "just sold out". Given the repeat experience, I believe they are doing it maliciously.

On November 21, 2010, I just returned home from my last shopping trip to Target. I tried to purchase an IPod Touch for my husband as a Christmas gift. I wanted to pay via check from my personal account so he did not see the charge on our joint charge account. After I wrote my check, the cashier told me he couldn't take my check because I don't have a check writing history with them. I canceled the purchase. I was on my way out the door and decided to go to the store manager and find out about the check writing history policy.

This is what I was told. Because I have not written more than 3 or 4 checks for less than $50.00, I was not permitted to write a check for over $100.00. If that is such a concern, then why don't they have the automatic check debt system that takes the money out of your checking account as soon as they run my check? I have made my last shopping trip to Target. They have also lost all my charge card purchases that total way more than the check that was refused. I went down the road to Wal-Mart and made my purchase. They were happy to accept my check.

I am not sure where I bought the hand can opener. It is the new kind, non electric, and the kind that leaves no sharp edges. It is fine with the larger cans. But I have a problem with it as it will not open the smaller cans like tomato paste and sm mushroom cans. I am wondering why and what I can do. It is not much more than a year old.

Order number ** was placed on October 19, 2010. It was shipped on Oct. 21, 2010. The item ordered was a white OneTouch automatic can opener. The item in standard shipping was not received by O'Brien at **. The billing address was to Frances at **. My request is simple, either find this item or replace it. It was a gift.

I want to start out by saying that I'm in Target at once a week. On November 13, I purchased two greeting cards along with other merchandise. When I got home, the cards were not in the bags. I was on the other side of town to shop in the Target there and was told I couldn't get my money back for the cards because they only do that at the one it was purchased at even though they are all Target stores and I had the receipt. I called the headquarters and was given the same song and dance. When I asked to speak to his supervisor, he told me he was the supervisor and then I asked for his boss he told me his boss doesn't take calls and doesn't have any email. But I did get an address for him Brian, Team Development Leader at ** *** **** Minneapolis, MN.

I ordered an electric fireplace online. When I received the package, I spent many hours putting it together. Upon plugging it in, it was very loud, it did not sound safe. I called the company several times and sent them emails. Finally, I was able to reach them and Target is to send me a new one. I spoke with Target.com and was told that I didn't have to take the package apart, it would be picked up, and the Target delivery would assemble the new one. Although I was on the phone over an hour, the outcome was positive, or so I thought. The next night, they come to pick it up and Target had not sent the box and they refused to take it. I called Target.com and spoke to several reps who could not even locate the account/order/tracking/status. I spent almost $300 on the item, spent hours assembling, and now, a very frustrating two weeks in trying to replace/fix the faulty product.

I placed an order online with Target but I never received the order after paying for it. I called their 800 number and spoke to someone in Jamaica who did not speak English and would, when asked to be transferred to a supervisor, put you on hold until you hung up. This has happened numerous times. I called Target headquarters and they cannot look up Target website orders. You have to write them for help.

I cannot buy an African American doll at Target in my town or within an 88 mile radius. Corporate Office thinks it is not important. There are many people who would like to buy a doll for their daughter right off of the shelf. Thanks East TN for being so behind the times. Because I cannot buy the dolls or use the coupons that Target has for the dolls, I have to buy full price and online, plus shipping and handling. I live 6 minutes from a Super Target, which I purchase my groceries there anyway. Not anymore.

I purchased a new MW on 3/20/2010 would not heat. The company that ordered it returned and got a larger one at $117. It has been okay but is now blowing the fuses and it cannot be used. The store will not assist after 6 months. I have been unable to contact the company and it is desperately needed.

We bought a Spiderman bike from Target's Marburg Ave store, Cincinnati OH. It looked like the bike had been returned and re-packaged, as the box was beat-up, stapled & taped shut. The clerk dismissively said "No, it was just banged-up in transit." As we put the bike together at our grandson's birthday party, we found several broken spokes. We returned it that same evening and were told there were no more available. One was found at another Target, but they would not deliver it to the Marburg store. So we drove 17.5 mi, then came home to assemble another bike. We asked for compensation of $10 for our inconvenience & mileage, which was denied without explanation or apology. We called Guest Relations, it was the same story. We are thoroughly disgusted. At the point of sale, the clerk dismissed our concerns.

Upon returning a defective product, Target denied us even the barest minimum of compensation for the expense of gas & mileage, and our justifiable frustration and inconvenience. Target staff seemed puzzled when we didn't react with glee at their apologies. Refunds or exchanges of defective products are a buyer's right. Apologies are expected. But for any expense and trouble the seller causes, money talks. Target doesn't get that. If the "Guest Relations" Dept honored their consumers, there would be less irate calls to Guest Relations and fewer lost Guests.

This only reinforces the prevailing sentiment that customers of big-box stores are powerless. We weren't asking for a free bike. We just wanted a modest adjustment. The little guy loses to Target again. Copies of this will be forwarded to the Ohio Attorney General, the local news media and as many Consumer Advocacy agencies as possible. Needless to say, our days of shopping at Target are over.

I was treated rudely and like a common criminal I was told without a receipt they would have to assume I purchased the hair dryer at its lowest sale price ever which was six dollars less than what I paid. I don't think it's right after all the money I spend in your store that I should be treated like that and have six dollars of my hard earned money stolen from me. If you don't return my six dollars you will lose a good customer.

Let me start by saying this has happened to me before at this location. I bought 3 pairs of jeans because I didn't have time to try them on. Two didn't fit. I returned them 3 days later with the receipt and the card I bought it with. The clerk said that one of jeans does not match the receipt. What? That's not possible. I had three, I paid for three. I explained that there is no other explanation than a computer error. The store manager actually said these words "In all my 20 plus years of working here, that's never happened. It's not possible?" Really? I told him the clerk had to type in one of the tags but I didn't remember which. So I asked if it could have been a clerical error. He responded "Highly unlikely."

Funny that the tags were only one number off. So I said what can I do? He said you can show your license and do a return for credit. But guess what? After 3 days it had gone on sale. So I get to eat the remaining amount. He also says he doesn't know if I am trying to "take" him. I spend a lot of money every year at Target; I have 3 kids. I am about as honest as it gets. So now, I will rethink how much of my money, if any I will give to Target. I may only be one customer to them but I represent the core of their shopping demographic. I also run a huge mom blog. Guess where else I am telling this story. So folks you better check your receipt before you leave if you think you may have to return it.

Dirty, no seat paper. Toilets (2) not working, trash everywhere, no toilet paper in proper dispenser.

I purchase your coffee maker for my wife at Christmas. It has not even been a year, and the coffee does not stay hot. It leaks water when making coffee from the bottom I think? Now if you make eight cups, it may stop after two cups, and you have to hit it or turn it off, or shake it, for it to finish. It still has water in it but it just stops.

Is this the life span of your product? what do you suggest I should do? My model is ftx29 red I have owned Mr. Coffee in the past and never had a problem. It made coffee for years. I bought this for the look in our kitchen. Now, I'm sorry I did. Did your quality drop now that it is made in china or did I just got a lemon?

I was shopping for just a few business purchases on my personal debit card. At the checkout counter, the cashier had me run my card which I did as debit to pay for my items. I put in my PIN and then the cashier said the card did not go through. I sat for a second and decided to try it again because I knew I had funds in the account. This is unusual, as I've had other merchants ask me to run my card a second time due to computer error, etcetera. So I ran it again, put in my PIN and then the transaction went through. She handed me my receipt and I went on my way.

The next morning, as I was checking my bank account, I noticed they had charged me twice for that one purchase. I decided to call the store and ask what I needed to do to be refunded thinking this is something that happens often and I shouldn't run into any problems. The store attendant said they could not do anything for me and that I needed to talk to my bank. So I called my bank and the woman there had said it was unusual and they would not refund me which I agreed with but that if they didn't refund me, I could file a fraudulent report against them. So I decided to try and go in store to Target to try speaking with a manager.

When I got there, the customer service desk told me there was nothing they could do and asked if I wanted to speak with a manager. She called up the front-end manager who was extremely rude. She basically told me that because I only had one receipt, I couldn't prove that the second charge was not real which makes no sense because if I had a second receipt the transaction then would be real or at least I would've caught it when initially paying. I wouldn't have run my card a second time if I received a receipt after the cashier said that the transaction didn't go through the first time. So basically, she was hinting to the fact that I was trying to rip off the store.

I felt I was very calm and easy to work with but they wouldn't do anything for me. I asked for a gift card and they refused. And to top it off, I received not one apology. The manager was very rude and talked to me like I was trying to rip them off when I had my bank statement and my receipt there clearly showing what was going on. So I went into my bank and the teller said to wait one more day to make sure both charges really go through completely.

When the next day came around, I checked my account and as I expected both transactions went through. I wanted to give Target a third try to make things right with me since I was a loyal customer who shopped there many times for business and personal items. When I called their general helpdesk, the lady asked me some questions and I started to get the feeling that maybe I've found somebody who can help me. After many questions and 20 minutes later, I was back at square one with Target. She refused to help me and said there was nothing they could do. She said I'd have to deal with it at my bank. I went to my bank and filed a fraudulent report against Target. The branch manager was completely stunned that Target wouldn't help me out.

As a former employee of this store, I have continued to be a faithful customer but in the past few years, things have begun to change at T-12 and not for the better. Most of the employees seem to be very unhappy with their jobs. Cashiers don't smile or greet the customer sometimes because they are too busy talking to their friends standing at the end of the check out lane. Floor personnel are extremely hard to find and when you do find one and ask for help, the same answer is given every time, if it's not on the shelf, rack, display we are out of it. Very rarely will a employee say they will go check in the stockroom.

But yesterday I reached my limit of rude employees. I walked in the store with a cart that I brought in from the parking lot, one that was very difficult to steer. A cart boy come in with a few carts and I asked him if they were easy to steer because the one I had was not. He replied, "They are all the same, must be you." I went on and did some shopping but had specifically come to purchase the mock turtleneck that were in your week end ads. I walked up and down, and back and forth in the women's department for several minutes but could not find what I was looking for.

I was headed to customer service when I saw a young lady, obviously part of the management team, she was very nicely dressed and did not wear a red smock, but had a Target name badge, different form the other employees. I approached her and asked her if she knew where the item I was looking for might be. Her reply to me, "Lady, you are in the women's department, look a little harder." Then she walked on. I would have at least expected her to call someone from the department but that did not happen.

So I left my cart and all the merchandise that I had intended to buy and headed down the street to K-Mart. I don't intend to return to Target but will spend my money at the local K-Mart or even Wal-Mart, which I have hesitated doing in the past.

On 11/08/10, I purchased several items including an Elton John/Leon Russell The Union CD. After opening and playing it, the track 12 skipped. On 11/10, I returned to the same store to get a replacement CD. That CD is out of stock at that store. But because of copyright restrictions the store would not issue a refund. It was indicated after going through 3 people up to the store manager or customer service manager though I didn't get his name unfortunately, I only was entitled to a replacement which is what I wanted but that would require that I go to another Target store to find the said replacement. Understand that I am not from Salt Lake City and I do not know where another Target store is!

Additionally, the store would not tag a replacement CD when the store finally got a new shipment so that I could be notified that it was available. Additionally, the store would not send me a replacement when available even though I would not be back in Salt Lake City until January 2011. Additionally, it was my responsibility to return to the store or of course I could always call them in advance to see if a CD was available. And then there is the fact that I had to do all of this within 90 days or I was stuck with the bad CD. The problem is I am not responsible for a bad CD. The Target store at Fort Union in Salt Lake City is! I don't care what excuses Target makes, I want a replacement CD sent to me or held for me until January if that is the best they can do or I want my money back.

My main complaint is the total lack of customer service provided by the manager. He has his book, he follows the prescribed solutions, although it was indicated they had never had this problem before and he could care less about the customer. I went through 3 people. The first two young women tried to be very helpful before I got to Mr. Manager who at best was unable to understand my frustration with his solution. Target must have a very poor manager-training program if after 3 people, with their combined salaries and time spent helping me could not solve an $11.99 problem! I'm stuck with a bad CD, no reasonable, time efficient recourse, and a firm desire to. Never shop at Target again. I walked out without buying my basket full of items probably only $40 - $50 worth and when in Salt Lake City, at least in the past, I have been a regular customer of target. No more.

I bought kids size 4 boots in Easton,MA on October 9th 2010 at Target store and in less than three weeks after purchase, stitch (thread) came out and opened up the boots. The store manager refused to return the boot in less than three weeks of time. They were able to find the receipt using my credit card but customer service guest was extremely unprofessional. The store manager advised me to leave tag on if I need to return anything in future and I don't think child should wear boots with tag on. She even asked me, "What time of the Saturday you purchased the boot," which was wrong. Finally, she only forcefully gave me another boots and I did not take my return.

On Saturday, November 6th, guest service told me to go back to the store and return the product. Instead of going back to store, I called the store and the store manager refused to return the product and told me that she has not heard anything from guest service and whatever they did is the right thing to do.

I called back on Monday, November 8th, and after detailed talk with guest service, she asked me to go back to the store again and return there. I don't understand how many times a customer should go to store to return $18 shoes. The cost of shoes doesn't even cover two round trips to store. I asked the store to send me a FedEx box where I can send in shoes to store and give me credit back to my credit card but the guest service refused.

It is very shameful on behalf of Target with this kind of behavior to customers. I don't feel it is safe for my child to wear a defective shoes and the store is refusing to return. What option do I have at this point? It is not an issue of $18 anymore. I want to pursue this further with corporate. Please advice. I would like to get email back regarding this.

Shopping at Target has become a chore. I live down the street, a 1-2 min drive. I use Target pharmacy as well. Their bathrooms are always dirty wet floors and smell. The parking lots have people's trash and since I live in a border city, the people across the border shop here everyday and think they have more rights than us.

I was in Target 2 weeks before 10/31/2010 and what I needed for Halloween I had to pick up off the floor, repack it, and buy it. The costumes were on the floor and they were going over them with the shopping carts. When a Sunday sale ad comes out, no matter how early I get to Target, the items are never ever there. I may start shopping elsewhere if I do not see a change before Christmas. Thank you.

In July 2007, I purchased a 37" Philips LCD HDTV model 37MF231D/37 from Target Stores in Summerville, SC. In May of 2009, I turned on the television only to find out that the green light came on with a red blinking light off and on. After turning the TV on and off for a while, I then unplug it but the TV would never come on.

I called Magnavox Manufacturer and was given a local repair shop to take a look at the TV. I took the TV there only to travel approximately 45 miles. I was told that the main board was gone in the TV and that no one had a part for it. I was very disgusted after traveling the distance and given that information. I called Magnavox again and told them what had happened. I was told at that time that the only thing I could do was write a letter to Consumer Services and explain what had happened. I truly feel that there is definitely a serious problem with Magnavox Manufacturer knowing the problem exist and is not doing anything to assist the customers.

People spent quite a bit of money purchasing the TV's and nothing is being done to refund the customers. I've always brought Magnavox appliances but now, I know that it is not worth it. I've read where many customers have the same problem. This is really bad business. Please refund my money. This is very bad business. I pray that you will find a way to assist in reimbursing the customers.

I went into the Target electronics department to buy a flat screen television. I have an app on my iPhone that allows me to price check the same item based on the manufacturer's UPC. I found the item at Sam's Club for $30 less and was told by the associate that I could get a price match if I got proof of the other retailer's price. I bought the TV and planned to go to Sam's club the next day (which I did) and get the necessary proof for the price match guarantee. When I returned to the store, I was told that I they do not price match for discount retailers such as CostCo or Sam's Club.

I was never told this, and would have just gone to Sam's Club to purchase the TV if I had been told from the beginning. The manager was rude. She didn't care and was only concerned with moving on. No respect for customer service. I feel like I was conned into buying the TV at their price. In short, I was denied the price match and was given no other option. Since I had already opened the TV, they also said they would not take it back. Total rip-offand I believe it's intentional to make a sale. Nobody at Target cares! They just want your money and then go away.

I purchased an Apex Digital TV converter box, at Target, in 05/11/09. Shortly after original purchase, the Apex Digital TV converter box literally died. I took it back to Target on Howard, in Evanston, Il. and got an exchange on 07/09/09.

Well, it is now 11/05/10 and the very Apex Digital TV converter box I got as an exchange for the faulty box, literally died now. So, again, I went to Target on Howard, in Evanston Il. and they won't help me do an exchange, or give me a refund! It is definitely time to file a complaint with the Federal Consumer Protection Agency.

I am a senior citizen, and cannot afford running around the city, trying to get exchanges for faulty electronics like this Apex Digital TV converter box.

I swore off Target already when this happened, but I had an item that I had already purchased and it turned out to be garbage (a blanket). So I attempted to return it without a receipt. Keep in mind that the item is an exclusive to Target item so it cannot be purchased anywhere else. The first lady at the desk had the personality of a rattlesnake and asked for everything but my birth certificate and proceeded to scan, punch whatever the items into the register. She came up with 3 different stories, which she proceeded to change until her final offer was she could not return the item because of some code she got from the register. I told her to get a manager, the item was clearly theirs and they were taking it back.

All I was asking for was store credit. After the manager came, 20 minutes of fumbling on the computer and conversing with the other lady, their offer to me was to get something from the same department and around the same price to exchange. The same department! Okay, so what if I don't need anything from that department? Who made this return policy, the mob? I was literally in that store for over 45 minutes before I left with something I didn't need but at least new. You are done Target. Lost another one!

On October 2, I bought my $300 Prada Eyeglasses to Target Optical, since I've always sweared by Target, so I can get lenses. I was assured that my glasses would be back and ready in 7-10 days. On the 12th day, after three phone calls from me, they tell me that they tried to call me (somehow they had a different phone number on file than the one I had given them) to tell me that my frames are broken! But my $170 lenses were there. They told me that John, the regional manager, would try to get me the same pair.

I waited for three weeks for them to tell me (after me calling everyday since I found out my glasses were broken) to give them a style number from Lens Crafters or Pearle Vision so that I can get some sort of restitution. I give them the style number last Monday, and on Wednesday they tell me that I never gave them the style number and John is taking care of them! On Friday, they hadn't heard from John and they assured me they would call me. Yesterday, I was rudely told they were still working on it after a month of me being out glasses and $400! They hung up on me without saying goodbye. What should I do? I want my glasses!

I was in shopping on November 1st in the morning. I overheard what I believe to be a manager speaking to another about an employee. He was talking about this employee's breasts! How rude and unprofessional. He had a sarcastic tone in his voice. I came around the corner to ask a question and got his name right away so I could complain. He should realize he's speaking about someone's daughter/wife/girlfriend, etc. He really should be spoken to about this!

I was double charged on a produce sale item and called the Target store I purchased it from the same day. They told me I would have to go into the store to get the refund. So I went to a Target store closer to my house. I was told by Bret, the Saturday manager, that he would not refund me the tiny $2 refund because I had gone to the wrong Target store. I thought he was short with me and did not have the power to make such a refund so I asked someone else for the store manager, and Brett showed up again. I told him I was a good customer and asked for a "show of good faith" by refunding me the small amount so I would not have to go 5 miles further to another Target store. He became rude and condescending to me.

I then told him there were a lot of people out there who needed jobs. He then totally overreacted and told me to leave the store. I told him I was not done shopping and left him to continue my shopping. He sent two security people (Tyson and Caressa) after me and, along with Bret, they escorted me out of the store. I was not able to finish my shopping and was very embarrassed by their behavior. When I asked the security person, Tyson, what I had done to be forced to leave the store, Bret said, "She knows what she did." Aside from telling Bret I did not accept his condescending tone or behavior about this small refund, I did not know what I had done. At no time did I ever use foul language, become insistent or loud, or unruly or deserve to be escorted out of this store. At no time have I ever been escorted out of any store.

On Wednesday, October 26th, around 4:30 pm, as I entered the store, 4 store employees were outside and as I was about to enter the store, 3 of the 4 walked right in front of me, while the 4th lady stopped and motioned for me to go in front of her. Once inside the store, the 3 employees promptly stopped and continued talking, blocking my access to the store and the carts. Very unprofessional! If I didn't like your store, I would not have entered and would have turned around and left.

I used Flexible spending account debit card to try to purchase approved/eligible item from my Aetna card issuer. Called Aetna to double check vaporizer was approved item, and they verified it was. Transaction after transaction online was rejected by Target.

Card issuer told me that if retailer doesn't have merchandise properly coded on their end as "FSA eligible", it is rejected. I called India to discuss. Reps there don't know what FSA debit cards are, nor do supervisors. Tried multiple times to explain, ask for them to forward issue on to proper department, but I get stuck in the black hole of outsourcing who refuses to acknowledge the macro problem, nor communicate it to the powers that be. When tried other numbers, I was again routed back to India. Ridiculous.

I purchased an item from target.com on 10.18.10 for the price listed on the website. I received a confirmation email stating the price($10 which is what I purchased the item for on sale), date of expected arrival and my order number. A couple of days later, I received an email stating that my order was canceled due to a pricing error on target.com's behalf. They will not honor the price they had the item listed at and confirmed to me. They have horrible customer service representatives and do not answer questions. They seem to be reading from a script.

Washed them thoroughly before eating. She still got sick. Rash is some form of blisters .I am dropping them off at an FDA approved lab ASAP.

I feel as though I am a dependable and hard worker in Target store T0770 in Midland, Texas. However, I am always being coached or formally written up for "not working", or for "not giving 110% to my work". I am always working, only taking the breaks and lunches I am given. I do my main job description plus other task that I am asked to do. I also feel like I am picking up the slack left behind by other team member who do not do their fair share of tasks. Of course though, these team members who do not do their fair share of work constantly are being recognized as outstanding performers in their departments for the little work they are in fact doing, but it is nothing compared to the effort and outcome I put into my work. Yet, I am the one who they continually talk to and pick on for "not doing anything".

God forbid if I stop to talk to a friend I haven't seen in years, I get told to get back to work and I can almost guarantee I will be coached later that day for not working. There is never a day I don't go without worrying if I'll be talked to about not working, and it only seems to happen when I am by my self in my department with no help or if we are already put behind in schedule to help someone else finish their job, while they take full credit for finishing it.

Besides my dilemma, there is a Single mother I work with that desperately needs hours and is constantly asking for more, but she is only given 12 a week, while there are 18 year-old still living at home with their parents awarded with mid- management positions and given as many hours as they wish. I am sure through 'Quid Pro Quo'. The management who works in this store is completely unprofessional and unfair. In particular, Justin ** (not sure if that's how you spell his last name), is one of the most unrealistic and annoying managers I have ever been encountered with. He is the ETL over the Softlines and Front-end departments.

He along with a Senior Teamlead J.R. are the ones who are mostly riding my back about my tasks not being complete. They also are under the impression that the tubs of merchandise I push are fully my responsibility, which they are not. The tubs are everybody's responsibility, but if they are not kept up with and being stocked to the floor, I am held accountable for them not being worked.

I am always publicly asked over our walkie talkies, if I am working on the tubs. I near hear them ask any one else, as though they are making sure I am doing my job. Keeping tabs on me and my progress. I am sick and fed up with it! I know posting a complaint on here will most likely not fix the problem, but it helps take a load of my shoulders. Forget talking to Human Resources about this problem, because they have all befriended the ETLs and do not hold unbiased and fair investigations like they should.

There are many other team members with their own stories about certain ETLs, but are probably afraid to say anything lest they be retaliated against or fired with no reason due the fact that Texas is an at will employer. In an event that happened just today I had called in, because I had an enormous head ache and severe sinus blockage. I could barely open my eyes without pain. I was told to expect a write up when I go to work tomorrow.

Wow! I am so sorry that I had a migraine. I will be sure to tell my body to not give me one next time. This happened once before when I had a family emergency, like I can plan those right? I was told that next time I needed to give a two hour or preferably 2 days notice before I don't show up to work next time. Really? Like I am going to know I will have a family emergency 2 days in advance. I am sure everybody would like to have that ability. Target is the one company I have had more problems with then any other job I have had.

Target had in-store advertising posting a $49.99 product ("Xbox Live 12-Month Halo Reach subscription card") on sale for $19.99. I attempted to purchase four of that item. They scanned as $49.99 individually at checkout. I escalated this to Customer Service desk, who called Electronics salesperson. The salesperson flatly refused to honor the price of the product both described and pictured on Target corporate signage posted by them in their store. I have complaints filed through state Attorney General and Better Business Bureau, to which Target has not responded.

My complaint is when has it been ok to bring your dog to any store? Now I know, having seen with my eye, dogs are ok. I'm all for that but not all the other dogs. Some stores like Target have food now and some people are allergic to dogs. To me, this needs to stop. I'm all for dogs, but I leave mine at home when I shop. I was in a Target today and saw two dogs. I was ready to leave and go to another store and I might in the future where the no-dog law is enforced. There's no damage at this time but a dog fight might happen soon.

On 10/16/2010, I went to target and split the cost of a Wii video system ($139.00). Target charged my whole account (which left me with $10.00), they voided the transaction. They then tried (Dennis the registrar) to redo the transaction and my card was denied due to insufficient funds. I had to leave the store with $269.99 less in my account and no money for groceries and gas for our vehicle. I was treated like crap. It was so obvious that they did not care about the mistake they made. It not only broke the hearts of the kids, but also not too much to eat for the upcoming week. I am waiting and hoping the money comes back to my account. I was given nothing, just showed to the door.

I shop at Target at least once a week. I look for sales and buy when I find them, over the last two years I've noticed the shelf price (sale Price) is not what is wrung up when the item is scanned, the price is always higher. I now make sure the tagged shelf price matches the description of what I'm buying then it's off to the register where I notice one or two items wring up higher than the shelf price. I now scan prior to going to the register all items and have noticed in my small collection of items (5-8) at least one is higher than the shelf price even when highlighted with a price cut tag,

Today, I went again and bought Kraft sharp cheddar cheese along with a few other items, shelf price $2.24, scanned price $2.54. Today was the last straw, I checked with my girlfriend who quit going to Target for this same reason, one neighbor also relayed he had been ripped off once to many times and quit going, I think this is consistent enough to be a plan by Target to boost profits.

The store manager blamed it on poor help but the floor help isn't punching item costs into the computer that states how much each item is! Target should be investigated by the state. Needless to say I've been overly patient with this scheme and will now move to report them to the proper state agency along with the franchise tax board as I've been over charged on sales tax with each mispriced item bought.

I brought my daughter to the clinic on Wed. Oct.13, 2010 to have her checked because the school nurse said she couldn't stop coughing and catch her breath. When we arrived, the person there didn't introduce herself but asked if she had had a fever and I replied no not since Sunday that she had a cough and nasal congestion. From there she said that it was what was going around and to try these 2 over the counter drugs and that should help. She didn't even look at her. Then we left without being checked and even asked our names.

On Friday, I scheduled my daughter for an appointment at the Fairview clinic to be checked out. They found that she had a double ear infection and pneumonia. This discussed me that the clinic nurse could have checked on Wednesday and caught these things 2 days earlier. I will no longer go to the clinic in Target nor take my daughter there either. I also will not recommend them to others. I hope this doesn't happen to another person. The person there that day did not do her job.

I brought my daughter to the clinic on Wed., Oct.13, 2010 to have her checked because the school nurse said she couldn't stop coughing and catch her breath. When we arrived, the person there didn't introduce herself but asked if she had had a fever and I replied no, not since Sunday that she had a cough and nasal congestion. From there, she said that it was what was going around and to try these two over-the-counter drugs and that should help. She didn't even look at her. Then we left without being checked and even asked our names.

On Friday, I scheduled my daughter for an appointment at the Fairview clinic to be checked out. They found that she had a double ear infection and pneumonia. This disgusted me that the clinic nurse could have checked on Wednesday and caught these things two days earlier. I will no longer go to the clinic in Target nor take my daughter there either. I also will not recommend them to others. I hope this doesn't happen to another person. The person there that day did not do her job.

When we set up our gift registry at a local Target store, they did not inform us that Target.com is owned by Amazon and that if we have any issues or problems, Target will not be able to help us. All they do is connect you with an outsourcing firm in India and say they are sorry but there is nothing they can do. We had a guest purchase an item off our registry, UPS did not see the suite number and returned the item to Target (not Amazon, but Target) and when we spoke to UPS on the phone, they admitted they ** up. Target, instead of re-mailing the package, issued a refund to our guest and sent them a letter that stated that the package was undeliverable.

How embarrassing! Our guests now think that our gift registry address is incorrect. When we asked if they could at least tell us who purchased the gift, they refused. Shouldn't they have to tell you that you are registering your gifts with a different company other than who you think you are? Target.com is not Target.

I have purchased hundreds of cans of cat food using manufacturer coupons. I recently saw on the news that Target and other retail stores have not been using full value for these coupons upon presentation. The consumer has not been made aware of this situation by the store. I would not have checked my receipt had I not seen the news story. I am extremely upset with this policy and feel I have been cheated.

I was at Target in Wilkes-Barre, PA on 10/08/10 and am very disappointed with the service I received. I purchased two light taupe hand towels, two greystone hand towels, two light taupe wash cloths, two greystone washcloths and two light taupe bath towels. They were all in an area that said 50% off, so I did not look at the price tags on each individual towel on every shelf. When I got to the register, Meghan rang me up. I noticed immediately that the while the light taupe hand towels rang up at 50% off, the greystone hand towels rang up at about 30% off. When I questioned this, she asked Joe to come over for a price check. Joe informed me that the light taupe were less expensive because different colors and different sizes were different prices.

I pointed out that they were all on the same shelf, but he repeated his statement with an air of impatience and walked away. Next, the washcloths were rung up. Both the light taupe and the greystone washcloths rung up at 30% off. I said to Meghan that if the light taupe were just verified to be 50% off, why didn't the washcloths ring up at 50% off like they should? She asked if I wanted them or not. I then asked for a manager to come over to assist. Joe immediately showed up. He told me that (the same style/color) washcloth was higher priced because of its size and said it like he was talking to an insolent child. He then stared me down, which I found disconcerting. When I asked Meghan to verify that this manager's name was Joe, she informed me that he was not a manager.

I have just relocated to the Wilkes-Barre area and this is my first visit to the Target store here. I have not established a preference to any store in this area, but have already discovered one retail store that is not willing to help customers. I am extremely disappointed that the shelf tag and signage was not checked and that a manager was not actually brought over to assist me. Instead I receive a complete lack of customer service and an employee who made me feel uneasy. I do not believe his blanket statement that different sizes of the same style/color are different prices. That would be like charging a different price for a size 5 versus a size 7 pair of jeans. It goes without saying that I will be needing many items for my new home in this city along with continually needing essentials. Frankly, I am unsure that I will be returning to Target for any future purchases.

We purchased an Emerson wine cooler model FR24SL. The date of purchase was May 30th, 2010. On October 2nd, it quit working. A couple of days later, we called the store we purchased it at and gave pertinent information and were told to bring it in and an exchange could be done. Upon going to the store we were told that they only would honor 90 days on an exchange. We were 35 days over that. Considering shipping it to the manufacturer at a cost of $15.00 to ship and the same to have it returned on a product we paid $70.00 for was not reasonable.

We spoke to upper management at the store and then corporate. No effect. We are or were steady customers of Target until now. Someone should have had the authority to make an individual decision that would have allowed us to replace the product, we even were willing to pay the $10.00 above our price as it had increased that amount. It is a sad way to conduct business and we were very disappointed. We have spent many hundreds of dollars at Target Stores. They should honor all their merchandise. I am sure if one of the executives had this problem, they would solve it immediately, and been cooling their wine as we speak. Thank you for hearing me out, this helps.

Have shopped for 10 years at Target, Stockton (Pacific Street). I spent approx. $800/month (using debit cards). I purchased 8-10 glass lotion decanters. Due the largeness of my purchases, the manager, Ava, handled the transaction. A time later, I returned to the store with the items. That same manager was working in the return area. After realizing I had lost the receipt, she explained to me, I would have to accept store credit. I told that was fine and I would return (after checking for the receipt at home). Upon returning to the store, Thurs., I was told I could not return any of the items after reaching the yearly ceiling limit of $69 (for non-receipt returns).

Totally taken aback by their explanation, I requested a supervisor. A lead person appeared followed by a Loss Detection person. Each reiterated this $69 yearly quota. I explained, the items were purchased and explained the condition under which the purchase was made and subsequent attempt to return them. I retorted I was appalled by this "new" policy. I explained this "policy" was not clearly stated. It did not make sense. I asked what was a consumer who sent their money in their store supposed to do if they wanted to return items that cost more than $69 (as most items in Target are above this amount) to do? When I did not get an answer, I stated I would return the remaining item for which I had a receipt. I placed my items on the counter with receipts and as the clerk attempted to assist me, the Loss Detection Rep. then told me to leave the store.

When I questioned, why? She stated they had the right to refuse to service me. I left the store with my merchandise with their personnel following me to my car (all in front of my son). I then called their corporate office, to speak with Jessica, who informed me, their policy was to accept non-receipted merchandise back as an exchanged within the department from which it was sold. I explained that would have completely acceptable and reasonable but I was not allowed that courtesy. I made numerous follow-up calls to ascertain why I was not allowed to return the items, why was I escorted out of the store. I was told I pointed my finger, which I did not. I purchased these items. I questioned their $69 yearly return policy for non-receipts. I have a history of spending anywhere from $400 - $1400 at one time in this store. I am totally mystified (and embarrassed) by the interaction I received at this store.

I would be most grateful for any assistance. I feel as though this was punishment for questioning this arbitrary policy. I am a disabled Veteran and am six units short of a Master's degree. I do not conduct myself in a juvenile manner. This "policy" is not posted. The "policy" is indiscriminately applied to customers. It is counter to California Consumer Law Section 1723.

I have been shopping at your stores since you opened in Long Beach many years ago. I have been a faithful customer; but now I am noticing an awful trend that seems to have overtaken our state and now it seems your stores. I have yet to see a white or black employee at your store on Sepulveda or even Victory (which is all Mexican by the way). It appears that your stores only employ Mexicans who rattle in Spanish throughout the store, having a great time while ignoring your patrons. If it is your policy to now only employ Mexicans then I shall be forced to shop at other, less desirable stores. Today a fat one, Lety, parked herself in front of me and started loading merchandise on the shelves. When I asked her to move, she said she didn't hear me say excuse me. Oh, so now I get lessons in courtesy from a rude stock woman who really shouldn't be restocking at a customer's inconvenience.

Today, September 30th, I went online to order a bed set. When the order was put in, I asked for the Next Day Shipping, which I believe was around $36.00. I was using a vanilla visa gift card for $100.00. When the order was confirmed with the amount of the bed set ($59.99) and the shipping in went over the amount of $100.00, it did give a confirmation number of **. So since the amount was short, I thought I better call and make sure how it was going to be shipped since the card was almost $7.00 short on total amount due. I called and spoke with a young lady, explained what happened and she said the best thing to do was cancel the order and start over. She would do it over the phone, that was great.

So we proceeded to order the bed set, I told her it was the same vanilla visa gift card and since we stopped the original order within 10 minutes, the transaction had not cleared. We started with the ordering, gave all information. When we got to the gift card, she kept telling me it had to start with a 0 are a 4. That was the code on the back of the card. During trying to explain several times of what the numbers on the card was, she would put me on hold and talk to her supervisor. This happened four times. I do understand that if someone is learning a new job, things come up that they do not understand. But this was getting crazy. She then called Target's Gift Card Line and was trying to get them to help. When she started reading the card number, he said that it is not a good number. I again said this is a Vanilla Visa Gift card, it is not going to have the same numbers as Target's.

The guy in Target's Gift Line, I guess, help desk finally got her to understand the number she kept asking me for on the back of the my card is not the same. So again, now she was aware that this is a Vanilla Visa and let's just get this bed set ordered. So I asked, "now can we use two separate gift cards so I can pay for the merchandise and the shipping? Since the one card only had $100.00 on it and I still owed like $7.00". She said, "I do not know. Let me talk to my supervisor".

At this point, I have been on the phone and on hold with this same issue for 50 minutes. Yes, I was getting very aggravated. I said, "let me talk to your supervisor". I spoke with Kristen, I believe that was how she said her name. I again explained everything and said all I want to do is get this bed set ordered for my granddaughter. I explained about paying around $36.00 to get it on Friday.

She said, "well, it will take longer than that to get it". That was enough, it had been 1 hour on the phone trying to get a gift. She was not very helpful. I asked to speak with her supervisor, she said her name was Kathy. I asked Kathy, "what is her last name?". She said she is not to give out her supervisor's last name. So if someone has an issue, that cannot speak with someone about it? I am so aggravated about this whole issue. I feel that someone who cares about good customer service should be aware of the issue. People always seem to remember the bad experiences. I would like a call back on this issue. Thank you.

I went looking for a particular coffee machine in four different stores but my preferred one was in Target. I purchased it on sale for $25 and when I brought it home, I cleaned and made a cup of coffee. The coffee was horrible and the noise of the machine was as loud as a dump truck. So I tried a second coffee and the same taste was there. I decided to take it back. I rinsed it but failed to dry out the water.

It had been three days after my purchase and when I got there, the ladies on the counter told me I could not return it because I had already opened it. I told her I was not happy with the product and I did not want it. They tried to argue with me and they called the manager. She asked me what was wrong with the machine and I told her that I was a very dissatisfied customer and not happy with the product. She told me I could not return it because it was open. I told her I opened it to keep it not to return it but I was not contented with their product.

After several arguments, the lady told me well it is dirty and we can't take it back because it is wet. I told her give me some tissue and I will dry it and keep your product. They credited my credit card back but I will not shop there again and I will advise everyone to to the same thing. They are very unfriendly, no greetings when you come in or leave.

I opened a baby registry at Target since the majority of baby shower attendees did not have a Babies R Us close to them. I received a lot of duplicate items which I wanted to return for store credit and purchase other things I needed. I was told that because I didn't have a receipt, gift receipt and because the item had not been logged as purchased in my registry, I could not return them. They would not even accept the Circo brand items which to my knowledge only Target sells. Do not register for any gift items at Target. You will become frustrated and will not get what you need or want.

Several weeks ago, I purchased three sets of bath and hand towels at bargain prices. I think it cost $17 plus for the three sets. I did not hold the receipt but the towels are labeled RE Room Essentials, made in China. They are absolute junk. The lint from these towels shedding is all over my bathroom. The first time I washed them separately, the filter in the dryer was 2 inches thick with this material. I have thrown one set away and today I am throwing the 2nd away. This product is absolute junk and I am surprised that Target is even putting this trash on the shelf. I guess the old adage "you get what you pay for" certainly applies in this case.

The last two times me and my sister went to the pizza hut, the lady listed above who we dealt with, has been very rude to my sister. She would snap at and say mean things to her like hurry up. My sister is what you would call a slow learner and sometimes it takes time for her to think. Today is September 24, 2010, we went to this pizza hut after shopping because we were hungry. When these Clarees women saw us coming she raced to the back and refused to serve us. I even witnessed her whisper the word retard hoping that my sister would not hear it or understand. I heard it though.

I would like to speak up about Ms. Maria ***, a Hispanic, female, of short status height manager, at Target Store #1341, Fairfax, Virginia, 22033. Ms. Maria carries a very harsh, cold, and negative attitude and energy towards her lower team members, even to some of the customers as well. Sadly, she rarely addresses or acknowledges team member's work and personal issues. She would make broken promises as to when she will get this or that done or out to us. Ms. Maria, not only has a nasty attitude, excuse my language, but among myself, there are numerous team members at our store who feel afraid of her, her intentions, her suspicion, and in very similar to the way I feel concerning her. In addition, Ms. Maria has told us some lies in the past and we were held accountable to these lies.

Please try to do something. I understand that she will not get fired or that she is perhaps far away from being considered to get fired because our over night team members are majorly Hispanics and they communicate in Spanish with her; more comfortable that is. Please take this serious complaint into account and please, hope that Target Store #1341 will be a slightly brighter if things around here get better if Ms. Maria changes her personality.

I ordered 3 barstools which required replacement parts upon delivery. Within three months, all three have fallen apart. Target will not refund after 90 days. And we were told to call manufacturer who denies supplying them. So my lesson is - as they go to the dumpster, you get what you pay for and I am the loser. It is insulting that Target, which I thought stood for quality and fair treatment of customers, has lost my respect.

I shop frequently at this Target and on 9/15/10, I was checking my items out where I usually buy large quantity of merchandise. Wearing a brace on my left leg, I told the checker that I could not put the items in the basket and asked for a carryout. I was ignored! I called for the manager from customer service where I was told to stand in another line to get a price check, even though the item was rung-up wrong by the cashier. I was informed by the customer service manager that I could not stand in another line--the error was made here and couldn't someone just cancel the item?

I called for manager number two named Amanda and again, no good customer service manners. Attitudes, attitudes! Finally, after much discussion and me standing on my good leg, they canceled the item that was wrong at the counter I was standing at (which they could have done without all the aggravation). I spend hundreds of dollars at this store and other Target stores, but this store needs training on customer service. They totally do not understand the American Disability Act, which I conveyed to Amanda (the manager). I would advise this corporation to do a better job in training their customer service personnel in manners and on the ADA; otherwise, there will be legal action in accordance with the ADA.

Target store # 1341 in Fairfax, Virginia 22033. One manager with the name Maria ****, manager of the store. She is very rude to the team members, inconsiderate and provides false information and promises to the guests who shop at this Target store #1341. She rarely puts the team members thoughts, feelings, disappointments, ideas, problems, minor or major problems into action or change, is naturally "suspicious" of her team members "just because," very, very unbelievably cold, rude, mean, unfair, very bias, and is rarely "real" or truth to her team members (the lower people below her). She never carries out promises.

I believe that manager Maria *** from Target Store #1341 has had perhaps hundreds maybe thousands of such negative comments and complaints concerning the way she is at the work place and her very negative personality and low work contributions. She makes team members feel "bad" about themselves and the younger team members "afraid" of her. This is dangerous and way below the line as most of her team members sense this.

I am more than happy and relieved that I am able to have this chance to bring up such crucial matter concerning Ms. Maria *** today. Please let this be known and eventually, make a difference in the future of Target store #1341. For every team member who has suffered her harshness and basically everything that Ms. Maria offers (all negatives at this work place).

Numerous people had complaints concerning Ms. Maria but for some reason, she never gets "punished." This I do not understand. Thank you for this opportunity to state these issues. Please pass on. -Anonymous complainer, about Target store #1341.

Was injured stepping out of a Target store after making a purchase. I was within the store in the doorway. Shopping cart incident. Employee was bringing in shopping carts using remote control system. Door swung open, carts shoved in, he did not look ahead to make sure no one was in the way, I jolted out of the way, did not fall or hit wall. Employee was concerned, followed me out of store to see if I was fine.

I felt fine at time, no pain. Went in the next day, spoke to a Mr. ***, the manager on duty at the time and filled out a form. He filled out the form because I could not write; use my fingers to fill out the form. I asked Mr. *** to call in the employee who witnessed the incident or caused the accident, to explain what happened in front of me and him. He explained, "Our Company does not work that way." They kept their employee away from me. I never caught up with him. I tried to talk to a different shopping cart employee. He said he was told not to talk to me.

Also, manager in office at the time of filling out the form, Mr. ***, said that people use this type of incident to scam. He treated me like I was another scammer, like I was faking. Of course, their people at the main office treated me horrible. Said they saw the camera material and saw no damage. They were rude, mean, and nasty, the employees that represented their company.

In the Flagstaff store, I wrote a check for $390.04 and it was declined. I called the number on the back of the check to find out why the check was declined. I was told that I did not have prior history of writing checks to Target in a high dollar amount. Of course, having no prior knowledge of this policy put me in a very embarrassing position at the store with a huge line. I did find an alternative way of paying the amount using my Target credit card. I find this policy seriously offensive and I'm finding it harder and harder to continue to shop at Target stores.

The product is Target brand Up and Up Facial lotion (containing AHA-alpha hydroxy acid). I had major facial swelling and burning redness on face and went to allergist 3 times for allergy testing, each time $212 and a lab fee of $287. I carry an EpiPen now as a result of the swelling which was $72.

This is America and I know that we have sold out pretty far to China as far as having them make things for us such as furniture, and other goods. But when I noticed the packaging of some "Archer Farms" frozen soybeans I had bought from Target, I thought how much lower can we stoop in the name of a dollar? Numerous toys have been known to carry lead because it is known that their standards for safety are not up to America's standards, and now our produce and food products? I am extremely disappointed and from now on, look at food labels to see if they are "products of China" or of the USA. I will never purchase Archer Farms vegetables again, shame on you Target!

Comments: Today I inquired what the store was going to do with all the shopping carts left over the neighborhood. Some woman in "manager's office" told me "We don't do nothing." We don't pick up our carts and we have no one that does." I'm amazed. Apparently once one of your carts leaves the property, Target considers it disposable. Do your stock holders know this? If not, I will soon make them aware of it.

I was so delighted to learn that you intended to build a super store near my home. The store is built in west Houston in an area bounded by Richmond St., Eldridge Blvd. and Westheimer Rd. Sadly, this store has some serious image problems in our community that have been a constant issue in our Home Owners Association meetings. Shopping carts left all over our neighborhood and never retrieved by the store even after numerous phone calls. One example: A shopping cart left at Richmond and Panagard that is still there 3 months after I phoned the store! Now, I know it is the customers, not Target taking these carts away, but you have no idea what a bad public image your company gets by its never picking up these carts in a timely manner.

I have phoned the store dozens of times, only to find the exact carts still there 2 weeks later. There is a city ordinance being proposed in Houston because of this one target store that will be modeled on the Houston graffiti law. Simply put, if some vandal paints graffiti on your building, you have 30 days to paint over it or remove it or you will be fined. It's sad that the city government may have to step in because you care so little for your image in the neighborhood and show by your ignoring of phone calls that "you could care less".

Secondly, this store is the worst stocked store I have ever seen. Yesterday, one package of bagels! And the stock was in total disarray. Also, some areas haven't been restocked in weeks! I am glad to have Target in our neighborhood, but you are quickly becoming a very bad neighbor. So far, I've been in communication with Mayor Parker and Councilman Vo and our Home Owners Association is becoming very active (and thoroughly annoyed) in this matter.

Please accept this as a constructive comment. You spend millions on advertising, but these carts left abandoned all over our neighborhoods are undoing all that advertising and giving your store a very bad, and I think unjustified rap, as a "trashy, low-rent business. " Location of store where you shop: Houston, Eldridge at Westheimer.

I will attach the detailed emails to them that I sent to try to resolve the problem. I ordered a set of 2 chairs and 2 curtains online. When I was done reviewing my billing and shipping information, I pressed continue. I did not see on the side the place where you can change your payment information. Apparently, Target's website keeps the previous card on there and I was not aware of that. I pressed continue and my order was sent. I called immediately (5 minutes after I finally got through to someone).

They said I can't change the card number because the order was being processed. Then I went back online to track my order; I remember seeing a button to click to "cancel order". I did and it said, "Your order was canceled." I got the load off my shoulders, so I ordered again on the correct card. Then realized I should look at my bank to make sure that it wasn't taken out of my account already and it was. So I called back and they would not cancel with the order. Here are the detailed emails.

I had the worst experience with Target today. I ordered some curtains that I already have at home because I love them and wanted more for our new house we are building. I currently have spent well over $2,000.00 (recently) at your store or online. I bought a kitchen table, a couple of end tables, throw pillows, a complete set of matching dinner dishes and bowls, etc. It goes on and on. There isn't a time when I walk into your stores and buy something that was not on my list. Well, as of today I am done. I tried to purchase more curtains and 2 chairs that I also fell in love with, my order was $281.00.

When I was looking over the order information, somehow I didn't see that it had saved my last credit card information, (which was my debit card) and when I was done reading the information, I pushed continue thinking that I would have another screen to put in the credit card information. Not the case! Well, at that point I figured no big deal. I will log on to track the order and change the payment. When I received the information, I saw a 1-800 number so I called that number thinking it would be faster. I got disconnected a few times and also waited.

By the time I got through, they said it was already being processed, that it's too late to change the payment information. (All this was in a matter of 5 minutes.) I remembered that I saw online a "button" that I could push to cancel my order. I went back online and did just that. It said, "Your order has been cancelled!" A huge sigh a relief.

So then because I still, at this point, love Target and was really looking forward to putting those chairs in our new home, I ordered everything again. Then I realized I better check my bank account to make sure my order was canceled. Nope, it wasn't. It was pending and my account was now in the negatives! So I called again this time, and asked to have my first order canceled. She asked for all of my information and said, "I'm sorry we can not do that!" Why not? I always order things from you or purchase them in your stores.

I asked to speak to someone else and she would not let me. We argued for a few minutes and at this time she suggested we cancel the other order that's the only thing she can do. I said fine. Well, because she had to ask for my information again and I argued with her for so long, that order has been processed too! So now I have 4 chairs when I wanted 2 and 4 curtains when I wanted 2. If this were you, wouldn't you be rather upset? Originally, this was a small error on my part, but it turned to be a huge ordeal and made me want to never return to Target.

So in return for all of this trouble, I want my account credited back and I want to keep all 4 chairs and curtains. I will pay the original $281.00, but I will not pay the additional and will keep the 4 chairs. I think that is what anyone would want in this situation. It's rather upsetting to be let down by a store that I love so much. I get everything there.

That was the 4th attempt to try to get you to understand why this is such a big deal for me. Now you are telling me to send the order back and then you will refund my money. I guess you don't care that you are going to lose a very loyal customer. Since you are not willing to make your customers happy anyway possible, I will not send the order back until my account is credited in full. This is my debit account. Since you put it in the negatives, the line of credit will cover it, then I have interest to pay on that. I will not pay for that. I cannot believe that your customer service is this poor. My husband and I own 2 very successful companies and our number 1 is customer service.

You are greatly lacking in this department. It's not even a matter of money anymore, it is now a matter of morals, and what is right. If you would have just cancelled my order in the first place, this would have never happened, and I would not have one bad thing to say about Target. So to answer your question, no, your email did not help me at all. I buy things online all the time. I have cancelled orders. I do not see why this could not have been done 5 minutes after it was ordered, literally! Today I sent the 3rd letter because I received the orders with no response from my last letter. Please help. I am now paying interest because of them!

I went shopping in the "women's dept" and found nothing. The choices were very limited and the colors bland. I have shopped in the women's dept in the Hilton Head store and found a much larger department and was very satisfied with the choices. Why can't the Keene store have a larger and more diverse selection of clothing for women? They are missing a very good opportunity by not offering a bigger and better selection of clothing for women since women do most of the shopping for themselves and for their families.. I have been forced to look in the men's department for clothing and have not been satisfied with the choices since they are obviously aimed at men. Help us out here.

I had been hoping to see the Lisbon, CT Target give some competition to the Wal-Mart Superstore across the street and I have been shopping weekly at Target since it opened. But each week I find fewer and fewer of the products I used to buy there. Just yesterday, August 8, Eggo Pancake Syrup was not available, none of my many favorite Healthy Choice and Marie Calender dinners were on the shelves. No Aunt Jemima scrambled egg breakfasts.

It appears as if Target wants the Lisbon store to fail. In addition to the fewer products there are fewer and fewer customers. Did Target want to fail even before it opened, opening a Target with limited offerings across the street from a Wal-Mart Superstore?

The cashier rang up all my items that totaled over $300.00. My check was run through the system and refused. The information I received from the company named Target (which is from India) explained that because I do not have a check history with Target. They could not accept the check. May I add that I have written checks at this location before.

It just gets worst for Target. I went there because of a gift registry for a friend. It will be the last time I step foot in any Target store. The news of the Salvation Army as well as other charity organizations and our solders being treated badly by Target across US just put the finishing touches on a rocky future for the franchise. So long Target, I hope you shut down.

I have bought shower curtain liners several times from Target. They have always been fine. Today I bought one that so reeked of chemicals. I have no allergies but I had to remove it. The smell was so horrible it made me sick. I find that Target is less and less where I want to shop. I do not want to decorate, I want to get what I need at a reasonable price. Dare I go to Walmart?

I purchased two pair of flip-flops, made by Mossimo Supply Company. They were $9.99 per pair. After wearing them for less than three weeks, the bottoms became so slick that they are very unsafe to wear now. I am concerned that this product should be recalled because of the danger. I have fallen twice with them on.

My second complaint was when I went back in to Target and had around eight items that were in the clearance section. When they were checked, the person stated that they were in the wrong place. I do know that things get moved, but when they are more than one of the same item in the clearance section, I feel that should honor the sale price Wal-Mart and Kmart both will do that. This is something that they do need to take care of, due to it being a false statement. I have fallen twice because of the shoes being made so cheap and they are very much a safty issue.

I feel the clearance item, if they are more than one item of the same, it should be honored. This is very disappointing and who want to shop at a store with false advertising!

Today, July 17, 2010, I parked in the Target Parking space in Jersey City. My plan was to go to the doctors office, which is across the street, and then to return and do shopping at Target. My doctor has a reserved space at the parking lot next door at Staples, but since I was going back to Target, I decided just to park at Target so I would not need to move my car. My doctor's appointment was 40 minutes.

I parked my car at 11:20 am (approximately) and when I returned from my doctor's appointment at approximately noon, my car was gone. It was towed. There were signs stating that the parking lot was under surveillance, but I didn't think it mattered as I was going to be shopping at Target. It cost $152 to retrieve my car from the towing company. I don't believe the towing was necessary as I was a Target shopper. The signs need to say, "Cars will be towed if you leave the premises."

Yesterday, I purchased two boxes of Market Pantry "Peanut Butter Chocolate Chip Chewy Granola Bars" from Target. The box was labeled "New Recipe." I used to love these granola bars. In fact, I preferred them to all other brands on the market, because they were moist and chewy and they weren't too sweet. I purchased a box per week for the last two years. The "New Recipe" bars taste like cardboard. They are dry and too sweet. I plan to return both boxes today. Some might consider the "New Recipe" an improvement, but I will not be buying any more Market Pantry granola bars from Target! Someone ruined a good thing!

Target brand paper towel stinks. It has some type of coating that smears glass. After using it to dry my eyeglasses, I could not get the smearing off with soap and water and had to use alcohol. I used it on my mirrors and glass table tops this morning with original Windex, and they are all horribly smeared. Take the product off the market. What idiot ordered paper towel with a coating that smears? I will not used Target products again! It will be a job to clear everything again!

I purchased a feather pillow at Target less than two weeks ago. Since then, my neck and arms have been broken out from sores that resemble bug bites. They were super painful, very itchy and left big red sores that seemed to be ** filled. I thought I had a bug infestation in my bed. No matter how much I cleaned my bed, I could not get rid of the nightly addition of more sores or bites so I went out and bought a brand new mattress and box springs. I still woke up each morning covered with new sores or bites.

Two nights ago, I saw many small feathers on my bed and I realized that the problem was the feather pillow I had purchased at Target. I was so angry I took the pillow and put it inside three garbage bags and placed it in my garage so whatever was in it could not attack me anymore. I don't know if the problem is in the feathers or how they were treated when the pillow was made--or some sort of bugs. But I am very angry with Target.

When I looked over the pillow, I saw on the tag that it was made in China and that made me even more angry. I don't purchase any home items or anything fabric at Walmart for this very reason but I have never had this problem with Target before. After only one night of not using the Target feather pillow, my sores have almost completely healed. Some of the itchiness and pain from the sores or bites still remain, but is slowly getting better. No new sores or bites since I placed the pillow in garbage bags and placed it in my garage. I am out $9.99 for the Target feather pillow, $800.00 for the new bed and $15 for ant-itch cream, antibiotic ointment and hydrocortisone creams. I had a horrible and constant itching and swelling of my arms and neck--almost two weeks of sleepless nights.

I was shopping at Target and my son wanted to go to the toy section like all kids want to. My son was in the big part of the basket and wanted to get out and look at a toy, so when I stepped up to get him out of the basket, I slipped and fell on some kind of brownish liquid that looked like soda or juice or something like that. I did not see the spill, and there were no caution signs. I twisted my knee and it hurt pretty bad, and there were some people that observed me falling and they offered to help me up, but I couldn't move, so they called the manager for me.

The manager came and took an incident report and told me someone would contact me on Tuesday because the incident happened on a Friday evening so they were closed and Monday was a holiday. Well I waited for someone to contact me and they never did, so I called them to complain. I explained what happened and they told me they would keep me informed, but they still has not called me once. I called back and asked about compensation, and they basically asked me is that all I want. So i said no it's not, but i thought I would at least receive something for pain and suffering, since i didn't get medical attention and I wasn't working at the time.

So I decided to call the manager of the store and complain to him. He told me he was gonna call me back in ten minuets, but never did. I am very disappointed in Target and thought they would've handle the situation better, but they just left me to believe that they just don't care one bit about their customers when they complain about their stores.

In the pet dept., I purchased a package of 45 rawhide bones that made our two dogs very, very ill. The brand is "Pet Essentials" and the label reads "White Twist with Chicken Wrap" The list of ingredients look like they'd be healthy, but after just one bone, our 7 pound poodle was throwing up and had diarreah, for 2 days. I almost took her to the vet and THAT would have been very expensive! After 3 small bones, the large lab had the same symptoms. These rawhide bones are made in China. I will save the package, in case you contact me and want more information or want the whole package.

i purchased a set of bracelets 215012967 got home put two on and a small piece broke off of the ones that look like little jewels on them and the other dented inti oval shape after lightly leaning on something

i think the managers are just awful to the young kids that are starting a career with Target, i have seen them yell and put them down and sometimes i hear from some of these kids Target managers make there own Rules.. somebody needs to come in and put a stop to it. they run around acting worse then the kids that work the cashiers and the floor.. i shop there a lot but Wal-Mart is starting to look a little more professional.

My neice and I went shopping at Target around Christmas time. I was at the cashier ready to pay by "My slider isn't working, so I will have to key your credit card number in by hand." I turned my head to speak to my neice and she put my card in her pocket. I didn't realize it at first. I went next door to get a watch battery and realized my card was gone. It couldn't was no more then 10 minutes later when I went back to target and spoke to security officers. They asked me, "Which cashier was this?" and I showed them. They said, "Please come with us." They took me into their office and replayed the video surveillance tape and found out that the cashier did indeed steal my card. She bought a pizza, for lunch then went to a grocery store in the same shopping center and purchased a $300 gift card with my visa. They could not locate the card because she wouldn't tell them which trash can she threw it into. They called the police and paraded her in front of every cashier in handcuffs. (Everyone in line and all cashiers were clapping and yelling ALRIGHT! HAHA! That's what you get". I hope it was very imbarrassing for her!

The cop spoke to me and said, "I'm sorry to tell you this but, because she was only 16 yrs old. whe will go to the station and get processed then, her father & mother would be called to come get her. She won't go to jail because of her age. The police would have to release her into her parent's custody." The worst part of all of this is the fact that the security guard told me this is NOT the first time she did this. This is the THIRD time she did it and got caught.

My question to Target is WHY was the little THIEVING CREEP still working there? WHY was she allowed to do this to three people? I truly hate Target Stores! They should screen their employees better! This person had a record of shop lifting and theft before she was hired. I will never shop there again in my lifetime! I cancelled my credit card right away and was not charged any of the money she charged against it. It was just alot of aggrevation being detained while she was arrested and being without my credit card until I was issued a new one. I also had to fill out a bunch of worthless paperwork for the credit card company.

I purchased 2 sets of cotton jersey sheets from Target,the first time I washed the sheets,they became puckered and the seams became stretched out and crooked!I can't get the pillowcases to fit the pillows anymore!This happened to both sets.After several washes,this problem has only gotten worse!They have shrunk so much and have become so puckered and stretched that I can't use them any longer.They never fit the bed completely either...too small,and, yes, I bought the correct sizes!I purchased them in JAN. of this year!!!! I thought Target would be the store that I didn't feel ripped off by...now I don't trust any stores!!

We purchased a hand can opener from the Target store in Mankato, MN only about two months ago and it already cracked on the part we turn. Considering we paid seven or eight dollars for this can opener we are very disappointed.

In the snack area, me and my family ordered three different combo meals that come with sodas. However, their soda machine was out of order. They said they had icees but we would have to pay extra. I did not feel we should pay extra when I ordered the combo meal with soda and due to their own inability to keep their equipment functioning I should not have to pay extra for something I did not want. Paid extra for something I did not plan to order in the first place. It just doesn't sound right.

I am a 49 year old Male who asked the store manager for some discression in their only fitting rooms as they were in the womans dept. with no delineation/barrier between mens & womens rooms. The store manager (Dawn) siad that they were "unisex" rooms and she'd never dealt with this issue before. I stated that I felt uncomfortable about trying clothes on in a "unisex" fitting room. She stated that she could not keep others (women) out while I was using the rooms. I asked her if the situation was reversed, if the only fitting room was in the men's dept. and I was a woman, would she be able to assist me in the same manner, she said she would. I cannot believe that in todays society, a UNISEX fitting room cannot be partitioned off for the protection and comfort of their patrons, allowing for some sense of dignity and morality...for both sexes!

I have purchased 2 pairs of glasses through Target Optical. With the first pair I had, within a year, the scratch coat peeled off. I went to the store and was told that there was nothing they could do. I asked what I cleaned them with and asked me to purchase their brand pre-wet wipes. I decided to try them again, thinking it may have been a flaw in the process. My second pair of glasses I have had for less than a year now, and the same thing has occurred. I only clean them with a microfiber cloth and have been very particular about the care.

Twice since December 2009, I have gone into this store and the restroom (ladies) has been so filthy and stunk so badly that I walked out. The last time, in two stalls, there was feces on the toilet seat, on the floor and stall walls. I told a person who was I believe an assistant manager each time about it and they said, "Oh okay, we will get it cleaned up." Also, what has happened to Target's dress code for employees? The men/boys working there are nothing short of nasty looking. Shirts to or past their knees, baggy pants, oily hair, faces that need to be shaved and body odor. Disgusting looking, not the sort of place I care to ever shop at again!

My wife and I went to to the store to do some Easter shopping. As we walked into the store, I proceeded to grab a shopping cart from the row of carts inside the store. My wife saw a package of "Peeps" marshmallow treats and tossed them in the basket immediately. We continued to do a little more shopping throughout the store and went to checkout. As we started taking items out of the shopping cart, my wife and I noticed a disturbing image. Inside the basket, under the "Peeps" was a used condom, slewn across the basket. It was disgusting.

We talked to the cashier and he proceeded to call a manager. We asked if we could get our few items we had in the basket re-shop due to the fact they were going to a child and we did not want to give the child contaminated items. The cashier told us that it would be faster for us to get the items over ourselves. My pregnant wife and I re-shopped the items and were made to wait in line again to purchase our items.

We were very very displeased in the actions of the store as a whole. Why were the shopping carts not checked as they were brought into the store? Why did my pregnant wife and myself have to re-shop our items? What kind of manager would make a customer wait back in line after going through an incident like this? How often are the shopping carts checked and cleaned? We are very upset and might pursue this further to court proceeding but are not certain yet. Well, we were very dissatisfied in our experience at Target.

I feel the managers should have taken a bigger stance on helping us and clearing up this situation. I kind of felt as if the stores stance on this is that it happens a lot or something. It's as if they treated it like something spilled. It's a much bigger situation than that and it should be approached with all seriousness and professionalism.

The pot drips coffee all the time. It leaks. There are always coffee stains on my counter no matter how much water we put in. I am very dissatisfied with product.

I'm a disabled with cerebral palsy and diabetes and other health problems. I wish the store manager was in my shoes

1. I go shopping 1 time a month with no car, I ride the handilife bus or the van and I don't have money every couple of days to do what I have to do. I'm on a fix income living on my own with my 18 years old that still in high school.

2. The way I'm with sores on my butt and between my legs and broken teeth. I've been a diabetic ever since 1996 with skin break down with the doctors appointments. I go to different drug stores and I tell them, do they have easy tops to twist on and off half of the time they don't listen. I have to use my month to open them up and get my teeth crack or broken. I have to, yes I do have two hands but can't use one.

3. I don't want no to feel sorry for me. I just want the head person of target to read this cause the boss post to be in charge that make last say so. I'm in a power wheelchair. Like I say, I go shopping 1 time a month.

4. On 2-23-10, I came from my doctors appointment, I drop my paper with the drug clerk and went shopping at Freds. It is next door to Target, Target is a shopping center where I can do all my shopping. Home depot where I get my big jugs of water for my cooler and other stuff and office depot where I get my computer stuff and when I get through with them. I get my medicines and some more stuff from Target. They so, so me put the stuff in the bag and went to the clerk to pay for I had a towel over my lap because I have a leg bag on and skirt that keep coming up and the towel keep on sliding down. The stuff that I bought at Freds and Target stuff was at the customer service, so they be watched.

5. The three stuff that wasn't pay for, I was going to them back after I come from the bathroom but no I was stopped by the manager and he said, he want to talk to me in the room. He ask me was I'm stealing and I told him no and kept on saying it and he said he got it on tape and said you saw when I pay for by stuff and I said, " No, I didn't." I pull my towel up and say, "Do you see I was going to the the bathroom to fix my skirt and empty my leg bag with no diaper on. He told the guard to call the cops. The same cop like he did last year and said he can't do another because they don't have no life van for me and my power wheelchair. She can't come back in of the store. I was banned again. I told the manager that I will file a complaint. It will go to the head person and said that he will tell that I can't come back.

Okay, we will see this is the only shopping center I will go to 1 time a month when you ride the bus in the back with skin broke down and jumping up and down and sliding in the chair and be in pain or have to want for them about 3 or 4 hours. Yes, I do have family here, there don't come over and help my brothers. They, the same way, they fuss at son to me, a man. They don't want to teach him how to care to keep me out of bed and don't have no sores. That's what I tried to tell the supervisor Kelly at the head office, she said, what that manager told her, "I'm banned and said I also need to stop calling. I told her I will not till my complaint was read by the the head person and when I call back I said, I want to file a complaint with Kelly because we have the rights to call and report the group of men own target.

They need to listen to their customers. Please give this to the the owner because of what workers are doing, you got too many complaints. Like I ask the supervisor to tell the manager. I will be there this coming Monday from my doctor's appointment and I ask I him tell the manager come and get the money and the paper to taken to the drug clerk and I'll be outside the door because I'm banned in, so I can do my other shopping at Freds and office depot. Please help me.

03/14/2010 - Was making a special Turkey, mashed potato, gravy and dressing dinner for my daughter-n-law for her birthday. Had used the juice from the gizzards, cut up and sauteed onions, mushrooms, green and red peppers, put in the stuffing, baked it for the amount of time called for in the oven at 350. Was totally ready to sit down and eat, had the gravy completed on the stove with the lid off. Removed the stuffing from the oven and the glass dish literally exploded. Therefore, I had glass in the gravy and stuffing all over the kitchen and the stove. During the clean up process, I cut my finger. The birthday dinner was halted.

Target boasts deceitfully that its customers should "expect more, pay less" when in fact it should be advertising "expect less, pay more". I used a store credit to buy a $34.98 pair of earrings at one Target location and bought the same pair on my ATM card when I saw them the same day priced $10 cheaper at $24.98 at their East Point, GA store. I wanted to return the higher priced pair with the higher receipt in my purse but was told that would be like getting a credit adjustment, which Target does not allow. Determined to "expect more and pay less", I left and returned both pairs the next day so that I could re-purchase the $24.98 pair with my store credit, but at least three store employees would not allow me to re-purchase the pair I wanted to buy, saying that would be like issuing a store credit and that the merchandise had to be returned to the floor before it could be resold.

When I asked if I could speak with a manager or at least an employee who told me she was the manager when I asked her if she was "the manager" reiterated what Sonia and William (the previous employees I spoke with) said about not being able to immediately return the earrings to the jewelry department or make the earrings immediately available for resale to me. I asked for the customer service number and the female employee who lied about being the store manager gave it to me, dismissing with "have a nice day".

Well, I stood there and called the customer service number and when the lying employee saw that I wasn't leaving, she lingered in the customer service area with me. Just as I was calling the 800 "guest relations" hot-line, I noticed a managerial looking man walk up behind the desk. I promptly asked him twice if he was "the" store manager and he said yes. I explained my case and he sold me the cheaper pair of earrings I wanted to buy.

I left and called the so-called customer service line to register my complaints about being lied to and having a hard time giving them my business. The associate on the other end gave me some tired excuse about all merchandise having to undergo inspection before being resold. I looked up the company officers listed on the Target website under investor relations and wrote the Vice President Troy R. a letter as well as the southeast regional managers and faxed them to the corporate offices.

The next day someone named "Nathan," who I was later told is a senior guest relations manager, called me. He explained that employees can identify themselves to customers as "the" store manager if "the" store manager is in a meeting, out of the store, or busy when in fact those employees are not "the" store manager. Employees do not have to immediately return obviously unopened, non-electronic, non-damaged, resalable back to the sales floor for resale despite the company practice of doing so periodically throughout the day.

Target condones its employees' refusal to re-sell merchandise despite Target being in business to make a profit/sale. All merchandise has to undergo inspection to ensure "quality control" before being returned to the floor, even a pair of earrings. Even though Target has an "expect more, pay less" philosophy, he is not sure why Target charges some customers more and others less any given day for the same item but that this practice is in keeping with the law.

Here's what I took away from that conversation and want other potential shoppers to know: its okay for employees to lie about being "the" store manager when they are not.

Effectually, employees have discretion over when to "inspect" returned items and return them to the sales floor for resale even if the employee is available to do so and even if the item requiring inspection only requires a minute for inspection. Available Target employees who do not immediately return obviously unopened, non-electronic, non-damaged, resalable to the sales floor are in compliance with Target's policies and justified in refusing to re-sell that merchandise.

Apparently, "inspecting" a pair of earrings is too much like rocket science, too much of an inconvenience, and too time-consuming for personnel to take the time to do so when asked by a so- called store guest. Target lies in advertising "expect more, pay less" when in fact Target is selective in choosing which customers can "expect more" and "pay less" due to a policy of not conducting company-wide mark downs in stores for a given item. The customer is the unsuspecting "Target" of this corporation's deceptive advertising and business practices.

I wasted precious time, felt deceived and powerless as a consumer. I left and called the so-called customer service line to register my complaints about being lied to and having a hard time spending my money at their East Point Store. The associate on the other end gave me some tired excuse about all merchandise having to undergo inspection before being resold. I looked up the company officers listed on the Target website under investor relations and wrote the Vice President Troy R. a letter as well as the southeast regional managers and faxed them to the corporate offices.

Shoppers beware! Target forgets that we, the consumers, are doing them a favor not the other way around. We should not have to work this hard to spend our money at Target or any company. I told Target as much. In my final letter to the executives who delegate handling the real problems to guest relations managers who don't identify themselves when they return your call, I wrote that: I want to pay the least price that Target offers company-wide; I don't want to play games with your associates to get that price;

I don't want to play "musical- Target store" to take advantage of the best price your company offers; and I don't want their employees to lie to me about being "the" store manager/ store lead or whatever you call it when clearly that person is not "the" store manager/store lead. Period. Anything less is unscrupulous, not forthright and down-right deceitful, but then again I realize that's a lot to ask from a company that tells its' shoppers "expect more, pay less" and turns around and does what you do. Upsetting your guests with shady, unfair practices is how companies like yours create consumer activists who find a platform in the media. Well, we pick and choose out battles, don't we?

If shoppers are considered guests in Target stores, Target has failed miserably at rolling out the welcome mat because they don't lie to guests or make it difficult for them to buy merchandise from your company, or charge some more than others for the same item. That's called discrimination! I decided to return my purchases and will be giving Wal-Mart, Old Navy, Publix, and anybody but Target a go.

While making a $327.06 purchase on 3/8/10, I had my personal check declined by "TargetAuth". First, I verified funds were available from my bank who informed no request had been submitted. After calling TargetAuth, I was advised by Frank that all checks exceeding $100 are declined for new customers until a purchasing history is established. I've never had a check declined in my life and I'm 60 years old. Only embarrassment at having my check declined and inconvenienced by having to use my Visa. Confused at such action and amazed that such a poor business practice policy would exist.

I am a 5th grade teacher and went to Target to purchase my room supplies. I bought a box of pencils and almost everyone of them broke when I tried to sharpen them. At first I thought it was my pencil sharpener, but I've used 5 other sharpeners and finally a small hand held one, but the lead kept coming out. Every time I would get a point on the end, the lead would just fall out.

The model number for the porcelain Enamel Teakettle is 51628. I bought a teakettle from Target, and took it home, and used it for two weeks, and found that the handle is very easy to lose hold of. It slips out of my hand, if I don't grip it real tight. I need to use a potholder, because the steam will burn my hand. It also leaks water out of the spout, every time I pour into my cup.

My stove has never been so clean, because I am always wiping the water up. I am returning this item to the store, and will try to find a teakettle with a full handle, and a longer spout. I thought I should let [them] know what [their] product is like. I almost burned myself twice. It's a lucky thing that I have not slowed down in my old age, which is 74.

I purchased what was to be a new Bissell Multi Cyclonic vacuum. When we got home, opened up the box, we found out that the vacuum had been used. The box had been tapped up and put back out to be sold. Model number 18z6.

I applied for a credit card to Target for a 10 percent discount on an iPod that I purchased back in 2007 for the amount of: 243.89. Recently, I was asked by my bank to deal with a debt to you for this, you had sent my account to enhanced recovery for collection. This had given me bad credit plus I had to pay exchange rates and fees to Western Union for the amount of: 292.79 to clear this up.

After paying this amount to clear my credit my accountant, brought it to my attention that this had been paid previously. I have investigated it from my end and found that I did indeed pay it by check from my business account for 243.89 dated Jan 05 2008. Check number 0018It was cashed into targets bank on Jan 15 2008.

Now, it has been paid twice. I have all the bank information and copies of the check and Western Union payments made to enhanced recovery which I can mail you if you need to see them. I have already spent too much on this and I just want you to re pay me for the overpayment. I hope to hear from you soon and hope to find some way to resolve this. Having bad credit is damaging. This was unfair that my account was send to collection and an over sight on [their] part.

I recently bought my son the "Circo Sort and Spin Hippo" from Target. The shapes that come with this toy are too small and present a choking hazard. Two of them (the circle and hexagon) slide easily through a toilet paper tube. My son was playing with this toy and slid one of the pieces into his mouth and almost choked. I am glad I was watching him while he was playing.

I ordered four six packs of Profect, a liquid protein. The products were less than 30 days from expiration. I am requesting a full refund due to this scam. The product came from a Target box. It has a foul smell and a foul taste. It is discolored and expiring within less than a month! The ones I have purchased before from Amazon came with a two-year shelf life. Please take appropriate measures to do the right thing and refund my credit card immediately.

I ordered contact lenses from the Target Optical at The Millenia Target. I checked back at least once a month for a year. The contact lenses never arrived. I asked for my money back. The Target Optical sales associate said I would receive a refund through the mail. It never arrived. I called Target Customer Line and was connected with Derrick. Derrick said I would hear from someone within 48 hours. No one called me. I called Derrick back a week later. He was very rude and asked why I was calling him.

Derrick said he was not the person meant to call me. I told Derrick that no one had called me (even though he had told me someone would) and he had no response and took a very rude tone with me on the phone. I have been nothing but polite with these people for the last year and according to Derrick there is no one responsible for this situation or the fact that Target took $300 from me and never gave me my contacts.

I was completely ripped off of $29.00 for a three-year service warranty on an iPod that covers nothing.

I am an ex-employee for the Target Company. I worked on the presentation team. I dealt with a lot of verbal abuse from my team leader and as I went to HR (Mary **), they turned me away telling me what a star team member my team lead was. Once I'd gone to HR for the third time, complaining about the verbal abuse I received from my team lead (Alyce **) and had gotten no where with my complaints, I decided to quit after my team lead referred to me as "stupid! " and my excellent work was never good enough for her. This was back in November of 2009 that I decided there was no other way of dealing with the situation besides finding another place of employment.

I refused to call corporate because I have heard horror stories of other employees receiving retaliation from the employees complained about and even being terminated. Today (January 15th, 2010) I received a letter in the mail from Target with a company letterhead. Inside was a check for my vacation time I never expected to receive. This check was dated for November of 2009. Inside there was also a letter stating that the check was found in my team lead's desk drawer. There was no reason my team lead should have had any access to my check. If someone did not find it, I would have never even known of it. Luckily someone found it before it expired.

I just called the corporate office, they told me to call and speak with a manager from the location I was in. I called, I explained what happened to the operator and said they would take a message. I left my name, my number and my concern and I am still waiting to hear back from them. I have no idea what there is to be done for this, but I'm very upset about my situation. I am thankful I received my check; however, I should have gotten it back in November when I needed it the most after leaving Target.

I am attempting to find out what a consumer can expect in the case of a recall. My 3-in1 baby crib was recently recalled (within 6 months). Target left a message on the home phone informing us of the recall. My husband took the crib in and had to show his idea so they could write all the information in their book. They then refunded the money to a gift card and checked to see if they had any cribs to use as a replacement. They only had one in the store and informed Jerry that it may be a different color but, otherwise the crib should be the same. After the baby was born, we attempted to put the crib together, discovering that it is a portable crib.

Not only is it a different color, it is not even close to the same crib. The mattress size is different, the mattress doesn't adjust and the sides are stationary. I am physically handicapped and this crib is not only no good to us, we never would have purchased this crib. Target refuses to do anything about the crib because our receipt is over 60 days old. Please help. I do not know what to do. I only want a crib that was comparable to what we originally purchased but since Target no longer carries that type of crib, we are stuck with this nightmare.

This is a brand new Target that opened in October 2009 and employees were told that they were hiring half white and half black or others. This is not the case; it is totally all black and hours are being cut on white people that have worked there for upteen years. There has been a ton of stealing there since it has opened. Target discriminates against Caucasian people. They are cutting hours so that employees can't get health insurance either. Target is not a diversified company. They cut hours on white people and gave them to black people and have proof of this. A couple of customers asked if they hire white people anymore. Today, January 4th, there were no white, hispanic, arabic, etc., races as cashiers or on the floor, 100% blacks that don't work for their money, that talk in groups and don't work for their money.

Target promises you a 10% off coupon to complete your registry if you don't receive everything you want or need at your shower. What they don't tell you is that they use your pregnancy due date as the event date, not your shower date as the event date. So their system generates you a coupon right before or after your due date. Except for I never received mine. I called Target Baby Registry and the only thing they can do is change my due date so their system can get triggered to maybe generate me a coupon. So I have to wait another 4 weeks to maybe get the coupon. Is this Target's way of forcing their pregnant consumers to pay full price for the baby items still needed before the baby comes? My due is on 1/6/2010. I have one week to purchase everything I'm missing before the baby comes.

If I would have known this to begin with, I would have just registered for everything I need from Babies R Us since they sent a 15% off coupon right after your shower, which gives you plenty of time to buy your baby needs and be prepared for your newborn in time. There's approximately $1900.00 worth of items on my Target registry not yet purchased that I could have saved 15% off at Babies R Us if it would have been on that registry instead. That's almost $300.00 in savings. That would have paid for my stroller. Target expects a 9-month pregnant woman to major shop right before or after her due date including large items, bring it all home, unpack everything, and set it up or put it together in order to have it prepared in time before their baby arrives. Or better yet do they rather a new mom drag her newborn out in the dead of the winter to come make her major purchase in order to be able to use the original promised coupon? Target should not be in the baby registry business if they are out to just make money and not care about pregnant consumers.

On Dec 11 I purchased a new PSP Rockband Unplugged game for my niece. Christmas day she opened it up and there was no game inside the case. Plastic wrap was still on the package and everything! On Dec 27 brought it back to Target and was told an investigation would have to be done (review security tapes etc) and they would be in touch with me. While I was standing in line, a man next to me purchased a new PS3 game and inside the case was a blank Memorex CD. Then a woman tapped me on the shoulder to tell me that last Christmas she bought a PSP game for her daughter and same thing happened! The game was still in the plastic wrap and no game inside the case! Whether its the manufacturer, the shipper or Target employees getting into these games, the customer is being taken!!!!! 2 days later and I still have not heard from anyone at Target! To say the least, DO NOT BUY ANY VIDEO GAMES OR DVD'S FROM TARGET, EVER!!!!

Two days ago I was parking in the store parking lot, when I noticed a fire truck's crew cleaning up what I assumed was blood from the blacktop...they were covering the dark liquid with sand, then put clorox or some similar material over it, then proceeded to scoop it up and place it into hazardous red plastic bags. There were two security personnel right there, a short chunky blondish woman and a tall black haired man with glasses...in their red jackets that said security... both were laughing and joking,

i found that a fourteen year old had been run over and killed... i find this kind of behavior totally crude, inappropriate, and very unprofessional. Later, the next day I called to speak to the manager, I forgot what her name is...but all she said was that some people have different ways of coping with a bad situation, and that she would talk to them.

I find her excuse to be very lame, defensive and a white wash for the disgusting behavior of her workers. I am still tempted to notify the local paper, The Daily Times, and the local cable channel about what occurred. please let me know if I should.

Last July, I purchased an Apple iPod Classic at the Target store in Niskayuna, NY. The salesman talked me into purchasing the 3-year extended service plan. He assured me that, if I ever had any sort of problem with the device, they would either repair or replace it no problem, no questions asked. He closes the deal with . . . and I see these things have problems all the time.

A couple of days ago, the control on the front of the iPod quit working reliably. It stopped responding to button-presses, and the switches lost the tactile feedback click.

Today I located the original box, receipt, and extended service plan card. I went to Target, approached the customer service counter, and told the woman there my story. Sorry, I cant help you she said. See this itsy-bitsy fine print here? Youre supposed to call the Target extended service plan 800 number.

But, wait. What about this large bold writing all over the extended service plan card? What about No Hassles? What about Peace of Mind? What about If we cant repair it, well replace it? It says so right here on the extended service plan . . .

So, I left customer service and took my iPod, receipt, and extended service plan and went back to the electronics counter. Surely, I thought, the woman at the customer service counter didnt understand the service plan, and the guys at the electronics counter would help me.

The kid shrugs and says, You need to call the Target extended service plan 800 number. OK, so he hands me the phone from behind the counter and I call the 800 number. As Im waiting on hold, I chat a bit with the kid. Isnt there some sort of manager I could speak with? The kid says, Sure, but he cant do anything either. Do you want me to call him anyway? I figured, why not? I was likely to be on hold for some time, maybe I could at least explain to a grownup that they shouldnt sell these extended service plans promising No Hassles, Peace of Mind, Starts Day of Purchase, etc. when these promises are simply not true.

A few moments later Bob, the manager appears. I explain to him that Im not happy with my extended service plan service. Target is not delivering anything promised by the extended service plan they sold me, and is instead telling me to call an 800 number. Bob is immediately belligerent and warns me to change my attitude or else hes not going to help me. Bob does not understand that I already know that he wouldnt bother to pee on my head if my hair were on fire and that the notion that he might do anything useful to help me is almost humorous. Im only speaking to you because Im on hold anyway, and I think someone from Target should know that Im unhappy with how this whole thing is working out. He walks away annoyed, never understanding why I wanted to speak with him, and more determined than ever not to help me.

After a long wait on hold, the person who answers the call at the Target extended service plan 800 number asks me about a dozen questions then restates what the kid at the electronics counter said: You need to call Apple. They cover the service plan for the first year. He gives me an 800 number for Apple support.

I call Apple and, after a brief wait on hold, I speak briefly with an Apple support person. He asks me a few questions and, after I describe the problem Im having with the iPod, he says No problem. Bring it to the nearest Apple store and theyll give you a new one.

There ya go . . . Peace of mind . . . No hassles. . .

The clerk asked for my drivers Lic. for a bottle of wine I was purchasing. She looked at my drivers lic. which has a 15 yr old picture on it and said "you are a lot heavier" I said "pardon me" she said "your heavy" I reported her behavior to the young manager. I asked her to report this to Corp.

I am disgusted with the new Target Christmas commercial that portrays that there Toys are better than Santa. That is not called for and clearly a shot on a Childs thoughts of Santa my kids are 6 and 7 and they seen this on TV and said that they did not want toys from Santa. I have for years got allot of our Christmas toys from TARGET NEVER MORE. I have got my shopping done other places and our church is doing the same.

Letter to Target:

When I arrived at check out after an hour and a half spent shopping at your establishment I was told by the very nice cashier that unfortunately the purchase had been declined. I reduced the level of my purchase to under $40 and was again told it would not go through. Unbelievable. How was this possible?

When I got home I checked over my account online and found that you had reduced the available credit not once but twice and all without notification. I believe that this is exactly what Congress and the people in our great nation are so confused and upset about. A lack of common courtesy and no business acumen whatsoever.

I own my own successful company and am from time to time astonished that companies like Target continue to flourish in difficult times given the lack of customer service example I have just provided. Perhaps times are changing. Please understand that as I circulate this to my friend at KFWB and other local radio, television and web based consumer reports sites along with Congressman from our district who has taken a particular interest in credit card company's behavior recently it is my hope that this letter of correspondence receives something other than a canned response from your system. But be assured that all correspondence will be placed on some very high profile sites around the net beginning with this letter and then adding to the string as you reply. The next move is yours.

I bought an Excitor men's bike five days ago; today while I was in traffic the handlebars suddenly came loose from the spindle, leaving me with no control of the front wheel. Fortunately I was moving slowly beside a line of cars at a stoplight. In different circumstances I could have been killed.

Christmas as I know it.

I will never shop in Target again.

My card was over balance in the amount of $272. I paid the bill and updated the account. I now have a zero balance and a credit of a little of $3.00. I have asked Target to contact the three major credit bureaus and update my information, however they have refused to notify the credit bureaus and update my credit report. I made a payment on 11/17/09 and as of 12/9/09 Target has refused to notify the credit bureau of my postive status. Every time i call someone tells me something different. Target is the worst when it comes to customer service. Once my credit reports are updated hopefully by a miracle, i will never use the card and will not be shopping at Target ever again!!!

My son Got hurt with an Exposed Electrical Box that is atached to a pole in the store by the mens department. He was bleeding under hes left knee.

During the interview they told me they were looking for someone they could train to move up the ladder. Someone with long term employment interests. they then said, you started at your previous employer in 1970. Then I got the your to old look!!! What I heard them say after that was "what's wrong with you, don't you understand we want a younger person". They may not have said those exact words, but that's what I heard!

I went to Target on Friday morning to get sherpa-lined hoodies for my family. I guess I was a little too late because when I got there, the rack was empty. But I was not worried much because it was supposed to be two-day sale, not limited time sale, so I just thought I could come back on Saturday ( I thought they divided their supply for Friday and Saturday). When I went back to Target on Friday morning before they even opened, I directly went to get the hoodies, but I didn't see any. I asked a clerk and was told that they didn't have any. They shouldn't have advertised as two-day sale. I feel like I was tricked.

The same thing happened at Office Depot. The 8-GB jump drive wasn't even available on early Saturday morning even though it was supposed to be two-day sale. That was a waste of time. If I knew, I would've gone to down-town location, which is usually less crowded, on friday morning.

It was very embarrassment to me and the people working with me. I lost my cool. Got vey mad because have the money in my two accounts and I left the store with nothing. I had purchased $338.00 dollars worth of stuff. And want home with totally nothing but embarrassment.

I know theres nothing you can do about it now, but I feel very disappointed in targets hiring policy. I am an older worker, unemployed and could have used the job at least this holiday season. I just thought I'd voice my complaint.

I stood in line for an hour for what? for nothing. I will not enter your store again. This was not fair the way it was handled.

My daughter and I went shopping at Target on Black Friday, 11/27/09. We spent approx. 3 hours in the store xmas shopping. All the employees were very helpful and friendly. We went to check out and the bill came to just over $500.00. I wrote a check out of my money market acct. (which I was using for xmas presents) The cashier said the check was rejected because I haven't written a check on that acct. at the store before and it was such a high amt. I said ok, call the bank and verify it. They refused to do so, they called a women over that was the "front end supervisor" and she said they could not call the bank that their financial dept. doesn't do that. I asked her to call me the store manager, which I thought she did.

A man came over that said he could help me and said that they do not call on checks to use another form of payment. I told him no this is the way I want to pay for it, there is plenty of money in the acct. and I can understand why they don't believe me, but to call the bank and verify it. He said no they can't do that. He said there is a phone# on the back of the check that the register printed out and I could call that number. I told him no, that is not my job they could call that #. I then asked him if he was the store manager and he told me no, he was the acting manager. He then called another woman over and told her to call the number on the back of the check for me, so they took me over to customer service to call.

The woman called and told them the info and then handed the phone to me. It was some guy in India, and of he told me they could not except a check for that high of an amount. I told him that I would then write two checks or even 5 $100 if that would satisfy him. He told me that he couldn't tell me if he would except them or not I would have to try or use another payment. I was very frustrated as I had more than enough money in the acct. to cover the bill and no one would call the bank to verify this. I really did not want to leave all the stuff after I spent 3 hours in the store. I did end up paying by another method, so they got their way, but I will never shop at Target again. Very frustrating!

The date was July 5, 2009 at approximately 8:30 P.M. this day happened to be my birthday and me and a friend decided to go to Target to spend some money. $70 to be exact. When we arrived at the Target on 605 N Stephanie St we noticed there were no bike racks, now my bike was worth at least $2000 not wanting to leave them outside we asked permission from one of the employees if we could bring our bikes inside. She said yes that's perfectly fine and when we arrived about 10 minutes later they were gone and no where to be found.

I approached the security guard and asked what had happened to the two bikes that were stationed here. He said they were in the way and that "[expletive] him off" his exact words. So he had an employee put them outside in a dark corner of the store. Coincidence? I think not.

I called the police and my dad arrived about five minutes later asking to see the video cameras, a normal person would not be able to see them but my dad is a private investigator and has a right to see them. The security guard declined and supposedly they were not functional either. The police arrived a couple of minutes later and we filed a report. ever since that day i have been dying to sue Target for negligence and other similar charges. This not only cost me $2000 but i will never shop at a Target again. Also no one i know will ever shop there again either. We have vowed not to shop there until justice has been served

Purchased Spinach & Artichoke mini brioche frozen appetizer. After cooking in the oven ate several of the little snacks when I bit into a bolt. Evidently had fallen from the assembly line into the filling. Tried to call the 800 number and let them know there might be other machine parts in the food. Answer tree is awful -- begins with press 1 for English and get worse. First operator I couldn't hear. Second operator couldn't hear me. Probably no surprise if the call went halfway around the world. I'm no longer a fan of Target. It will be a subject of discussion at the table this Thanksgiving.

I got stuck inside the store elevator. I was rescued by the firefighters after 20 to 30 mins (aprox). That was a nightmare. That is definitely negligence of the store there were employees there and saw people going into the elevator (more than allowed) and they didn't do anything about it. I am claustrophobic. I was nearly close to passing out. The staff there were not sympathetic at all.

I purchased a set of 6 ounce dessert cups with covers, and the covers don't fit! They are just slightly too small for the cups. The covers keep popping off, so the pudding I made and put into the bowls was hard and lacked full flavor.

Opened a credit card account. Made two large purchases and paid them off. Apparently $40 was charged to my account. The first notice I received was from a collection agency. NO phone call, no letter, NOTHING. So my credit report shows 90 days late for a $40 purchase and a closed account. I was never notified. Damage to my credit score.

said needed to look at my driver's license and then took it from me and scanned it. i saw no reason to do this. i felt violated that the store would tell its employees to scan customer's driver's licenses to pull all of the info from it.

I purchased 2 visa gift cards and tried to buy a chair online from target that was 59 dollars with shipping and handling. They would not accept two 30 dollar gift cards. I then tried and called corporate and they said their computers couldn't handle that either. This is ridiculous because when I go to your store I can pay with two methods whether it be credit cards multiple or cash or both. It is my son's birthday and all he wanted was a new chair. This is all crazy and I will be boycotting target if something is not done within the next 24 hours. I will also let others know if you cannot help me with this.

Today, I purchased 2 plastic medium pumpkins that you plug-in, as well as 2 plastic small pumpkins, which required 2-AA's batteries. There is a warning on the bottom of these pumpkins that reads, this product contains a chemical known in the State of CA to cause cancer or birth defects. I did not realize this warning until I got home. I will be returning all of these products and feel disgusted that Target would even consider selling a product with such a warning toward humans. Cancer took my mother 9 yrs ago and my aunt is a breast cancer survivor. The last thing I want to do is to put my family in jeopardy of a cancer-causing product that could have been avoided. I would respectfully request that all such products with this warning be removed from your stores immediately.

In the Target sales paper that came out today they had a Graco Literider travel system stroller for $99.00. We have looked on the internet on line Target stores. There is not one showing up for $99.00. We called several stores in the area and none of the stores seem to have one available. The add reads limited quantity and no rain checks. U would think that at least one store would have this item. One lady told us that they hadn't come in yet. Well the problem with this if there is no rainchecks then how would we be able to purchase it for the sale price when it comes in if it is after the end of the sale. It doesn't look like that there would be a sale on the item if there was none availabe on line or in the stores. This is misleading as well as false advertisement. It looks like the least they could do would be to let us have the one that is $178.00 on sale since it looks like the same thing. No one made any offers to help us. Please get in touch as soon as possible. Thanks

phoned 3 times tonight, and each time they did not assist me properly and instead, left me hanging on the phone ( which is why I had to call 3 times.) There is supposed to be someone named Laura in the dispute dept that is working on the dispute even though they sent me a letter saying it was closed.

August because I required an emergency trip to a Chicago Hospital. I gave the cab driver the correct address, and he reassured me that he knew exactly where it was because he used to work there part time. But he then droopped me off at the wrong hospital on the wrong side of Chicago. I called a different Cab Company to then take me to the correct Hospital. I called 303 Taxi at least twice, but they never responded regarding their error, and the $80.00 charge is still on my Target Visa. Of course, the 2nd cab cost me more to finally arrive at the correct hospital.

I do not know what is wrong with the personnel at Target's Customer Service, but it is enough to make me consider cancelling my Target Visa.

Target's rudesness, neglect and harrassment is shocking and certainly not good for Target.

I read an add in the adveristment of target newspaper on a Sunday morning re; x box for tv. went there that morning only to be told they were out of them, I said you have only been open an hour & you are sold out of them you must not have had too many, the employee said I could have a rain check then a 2nd employee said I could not.

I asked for a manager & she could see that I was a senior citizen walking with the benefit of a cane. At first she said no to the rain check & was very rude. I explained to her I had a $40 card that was sent to me (hopefully you know the card I mean) so she wrot on the ad paper I shoulg get one when they came in Plus I would be called that was over 2 months ago & I have never heard from her or anyone else,

so I am without the use of my tv, & miss it very much, as I am a widow of 28 years, in my 80s,deaf from a mugging I took 20 years ago. I still have the ad paper where she signed it with her name, that & a dollar might get me a cup of coffee.So I will never shop at another target store again.They should be more careful who they put in a managers position.

Why is my ID scanned in order for me to purchase NYQUIL? It is not stated on the item or on the shelf. Do I need a doctor to OK it also. You will not get my ID again without a better reason. I am done until I am told why my ID is required. Yes, I am upset over this and I want a reason for this practice.

First off I submitted my W-4 over 6 months ago back in April, and I just got a letter in the mail from Target saying they had just received my 'recently submitted' W-4 and that I had made one error on it, so they voided it and will require me to redo and resubmit the form, which will likely take them another six months to process. I found out that it took them over five months to just receive and process the form! I understand they are a large corporation, but that is just inexcusable. It also took them two months to process my 'change of availability' form, that I had to submit two of because of their poor paperwork and communication skills; once I had gotten the times changed it was far beyond the original date that I had stated I would not be able to work, yet they still scheduled me for those times.

I am a hard worker, and my manager told me they were really impressed and how all the team leaders wanted me to work for them, and the like. They said they were going to reward me for my hard work- they gave me a $10 gift card. I get paid $9 an hour, after this I lost incentive to work hard, I would rather they just gave me an extra hour of work. I am well aware I work at a glorified Walmart, but really now. Various managers have also made empty promises to me to train me on a number of different things with no sign of them ever coming to fruition.

Also coming from landscaping I am not used to the whole electronic time clock, and thus lunch time and length of the lunch time is a more loose principle; therefore Target's ultra strict '5th hour' compliance rule (lunch must be taken before one's 5th hour of work, a minute after and you get in trouble and it goes on your record) is rather ridiculous.

Worse yet, is that when you are hired, even as part time, there is an understanding that you will be given consistent hours, and that you will be at least notified in advance say if they have to cut back hours...this is not the case with Target. It happened to me when I had first started there and had been working for two weeks when I didn't have work for an entire week, which I struggled financially to pay the bills. Since it hasn't happened to me again, however it has happened to several of my coworkers who have had an upwards of two weeks without work, that is one entire paycheck! This is all without any forewarning that hours will be cut back or nonexistent for some. Most of us have two jobs to just pay the rent, and it's no laughing matter to just rob a good hard working employee of work who struggles to survive financially.

I just want to warn potential job hunters, that Target doesn't always keep it promises about work stability among other matters, and I haven't even brushed the subject about some of the quality of their products...behind Target's smiles and notions of benevolence are stingy and insensitive values.

My credit card for target was closed due to inactivity. I did not agree to this and initally had the card so when I needed it, I had it. It had beed a few years since I used it, however, it should not have been closed without my consent. This is very poor customer realtions!

I purchase an Olivea 47in HDTV from Target 8 months back. Syntax Brillian the company that makes the TV and claims to have a one year warranty would only repair the TV if I would ship the TV back to them (at my expense) in the original packing (to prevent damage). They set the stage by saying if it was damaged in shipping the repair facility would simply ship it back. I called Target and was told they only warranty the product for 3 months and they quite selling the Syntax Brillian brands because they had so much trouble with the product. I asked to speak to a suprevisor and after a 5 minute waite the first time, I was disconnected. I tried again and the next time I was immediately disconnected. I called a TV service repair shop to see what it would cost to have my TV repaired and when I told them the brand, the repair shop said they could not help me because they could not get parts for my TV and that because of that, they would not even come out to look at the TV.

This is a complaint about a Chinese made product. BAKING cups made of simple paper, this one was Wilton, multi-colored. Smells awful. Rank odor. You don't know WHERE this paper has been, or WHAT it is made of. China is a third world nation.

I sincerely hope [they] pull it off [their] shelves. I'm returning it tomorrow and will explain. I cannot put food into this, food we will eat, so I'm inconvenienced. Please reconsider selling this product at Target, perhaps [they] can buy American.

I took a friend to the Galveston,TX Target store 8:30 pm on Fri. August 21, 2009. I went into the men's room. There are two stalls, one larger to accommodate the handicapped. I entered the smaller stall and notice it had toilet paper. However when I finished my business I realized there was really only a small amount of paper left on that role and none on the other role. Having used what little there was I proceeded to step out of the stall to see if there was paper in the other one. None on either of the rolls.

Fortunately there was no one in the restroom so I with my pants down around my knees proceeded to the paper towel dispenser used for drying hands. I got some of that paper and tried to adequately clean myself. Not enough and I was not going out again. I did not put that in the toilet which meant I had to carry it out of the stall and deposit it in the trash. I had several more errands to run and felt so dirty because I know I had not adequately cleaned myself. There is no excuser for not keeping the restroom stocked with toilet paper. Fortunately I am not handicapped. I hesitate to wonder how awful it might have been for some of lesser abilities. I feel dirty, disrected and humiliated.

Purchased a Chair. When the box was opened the legs and hardware were missing. Called Target to request the missing items and was informed that they do not package the box and therefor are not responsible for the missing items. Target management suggested we call around to find a replacement. My response to Target, why should i have to do anything. I purchased it from your store...you find me a replacement. Manager informed me that they are getting a new shipment into the store on "Monday" but she could not confirm what was on the shipment (now that's awesome inventory management). I asked that they call me if the chair was included in the "Mystery Shipment" and i was advised that was not the policy of Target. I was informed that if i am unhappy i could return it...I will NEVER SHOP at Target again !

For the second time when I bought a product in the electronics department, I was talked into purchasing a "Targent Extended Service Plan". The first time, I did not ask any questions about it, so when Targent said that my broken item was not covered under the plan, I accepted it as my error.

The second time, I purchased a camera. I asked very specific questions before I purchased the plan. When the camera was broken, I took it back to Target. The employee looked at it...looked at my plan card...and said that of course this was covered by the pla. he even told me what was wrong with the camers. When I contacted Target, they told me immediately that the plan did not cover that type of damage....that I could "try" getting help from Fuji.

I AM FURIOUS!!!! I still would have purchased the camera from Target even if the original seller had told me that the plan did not cover breakage. But, I would not have purchaed the extra coverage. I am tired of being lied to so that I make an extra purchase. I have tried to find an address so that I can send copies of all my paperwork, but so far I am only given email access.

When I got home I checked and just like I thought; the job was still available on their site.

I was called back in the following week and ready to work (with uniform colors I had purchased), only to be told that my background check and drug screen had not came back in.

It would have been courteous to recieve a phone call stating that they just didn't want to hire me instead of giving me the run around.

At that time I also bought a digital camera and though I have not used it yet I am hoping at least it is new. I can tell you now if I ever shop at a Target again I will be check to make sure that the product was not opened.

I have not been to target since they raised this, it cost target most in lost profit then the 4% they have made on interest that I have paid. I hope people consider this before appling for treir card.

we bought a dual dvd player for our kids so that they could watch dvds in the car when we take long trips in the car. we bought the buyer protection plan from the target store so that if anything would go wrong with the item we could get it fixed or replaced. well ... something did go wrong with the item of course after the 90 days that we had to return it to the store so we contacted the buyer protection service and was told that they would send out some labels so that we could ship the item out to be fixed and if it could not be fixed they would send us a gift card to get a replacement dvd player. well that was a month ago.

i called them to see where the labels were and first i was told, that oops there was a glitch in the system and they never sent them, and then another person i spoke with said that they sent them i just never got them. some one is lying!!!! i contacted target at the customer service 800 number and got the runaround there as well. i was told that i would have to wait for the labels to be sent again and wait to see if the item could be repaired or not. i was willing to do this a month ago! now they are telling me i have to wait again???? this is not reasonable as we bought the dvd players for long trips that we take in the summer when school is out and by they time they get around to fixing the item or not summer will be over and i would not have been able to use the product which i purchased.

i paid for a service and expect my concern to have been handled in a reasonable amount of time. which it has not been. i asked what can be done about this and was told nothing. i said that there was always something they could do. i asked if they would contact the mananger at the store i purchased the item at and advise him to return the item for a new one and that the store just return the item as broken and get a credit for it. i was told they could not do this.

i know they can since 7 years ago i worked for this company and it was done all the time!!!! why could they not make an acception? the customer service that i recived in the last couple of days trying to get this resloved has been appalling. i have written a letter that i will send "snail" mail to the president of the company. i do not know how much good that will do, but i know that i will never buy another thing from target and i will be telling lots of people i know about this...

in 2006, my parent's hired a debt relief service to help them settle their Credit Card debt. Target agreed upon a settlement and this settlement was paid in full within 3 months. Now - 3 years later, Target has turned the balance they were to write off over to 2 different collection agencies and refuse to discuss anything with us. My parent's are elderly and in ill health. Harrassment by the collection agencies and refusal of Target to call off the agencies or even discuss the situation.