Sharper Image

Elaine of Apex, NC November 5, 2009

I bought two Ionic Breeze Air Purifiers including the 5 year replacement warrenty. The red light comes on and will not go off. I think they should replace them or refund my money. I am not sure of the companies situation. I did spend several hundred dollars on the insurance. I need air purifiers because of allergies. I bought the expensive ones on thier word that they would work or be replaced in 5 years.

Tim of Aberdeen, WA October 20, 2009

Is there any retribution available for purchasers of the Ionic Breeze. I have 2 of them both have stopped working. After reading these reports it's probably best that they did. Just wondering if I can get any of my money back?

Alexsis of Maplewood, NJ October 18, 2009

I purchased two years ago a Sharper Image Ionic Breeze air cleaner to remove allergens from the air in my bedroom. I now am suffering severly from asthma, bronchitis and sinusitis. I do not know at this time if the severe asthma will be permanent. Please let me know what my rights are in filing suit against Sharper Image.

Elaine of SAN MARCOS, TX October 17, 2009

Purchased a Sharper Image Ionic Breeze Quadra. It is a fire hazard as the GFCI in the room trips within several hours of plugging it in. Appears the unit overheats.

Sharon of Nevada City , CA October 17, 2009

I purchased an ionic breeze air purifier. turns out they don't work and worse yet they become a fire hazard.

Debra of Depoe Bay, OR October 15, 2009

I suffer with chronic illness. One of the health issues I have is Multiple Chemical Sesitivity. I heard about this product that claimed to clean all impurities from my home air quality. I purchased three ionic breeze air filters for my home. I have used them for about four plus years. I have come to realize after several years of use that the ionic breeze does not do what it claims.

I didn't realize it at the time but around the same time I bought my ionic breeze filters I started having migrane headaches. My doctor attributed them to my health condition. First I noticed that the ionic breeze did not remove mold spores as stated and did not take unwanted smells from the air. I do not smoke but the folks that occupied my home before me did. I painted ceiling to floor because of the smell of smoke. Even after painting, I could still smell the smoke and the ionic breeze did nothing to omit the smell. If I cook fish, the ionic breeze doesn't omit that or any other smell for that matter. A friend told me of a Consumer Report that came out about the ionic breeze. After reading as much as I could find on the subject, I decided to shut down my filters. Within 48 hours, the first thing I noticed was my headaches were gone. My sense of smell hightened and I sense that the ionic breeze had something to do with my headaches and God only knows what else.

I paid over three hundred dollars a pop for these things and it was a real burden on me financially as I am disabled but thought they would improve my health. I imagine I paid much more in the long run due to the constant electrical draw for the past several years from running these air filters 24/7 for over four years. I now worry that the ozone emitted from these filters may have caused me more health problems and potentially permenant damage. I am under the understanding that the ionic breeze emits too much ozone and can be potentially dangerous. When brought to Sharper Image's attention, they wanted folks to pay for some ozone guard. Are you kidding me??? How is it that companies are allowed to get away with this nonsense? The product should be halted until more testing is done by an independant source. If the product is in fact dangerous, we should be at least compinsated for the monies that we put into the purchase and use of said product.

Collins of placentia, CA October 15, 2009

I bought two ionic breese quanza units I think it was in 1999 and stopped using them after finding out about the ozone complaints. I was unaware of the law suit until recently. I contacted them but was given the run around and told they had no way of searching for me in there data base. I suppose if I request a bank acct. search I may beable to find proof of purchase. I havent been able to find my receipt yet.

Sharper image claims to no longer have data. I understand that they did refund money to some. But I was never made awair of this at the time. I also read that they now have an ozone guard for there units. They filed for bankrupsy in 2008 and the remaining stores and company assets were acquired by Hilco Merchant Resources and Gordon Brothers Group.

I would like to know if theres anything I can still do for my refund or to acquire protective ozone guards for my two units or am out just out of approx. 700.00?

Lisa of Lilburn, GA October 4, 2009

This was a fantastic machine which I'm so disappointed is no longer available because of false reports brought against the product by Consumer Reports.

Eileen of Sun Prairie, WI September 25, 2009

I have bought 2 Ionic Breeze GP air purifiers in the past 5 years. The red light (cleaning overdue) continues to flash despite doing the internal cleaning as recommended in the product manual. While this light is flashing, it does not operate. All I want is someone who can troubleshoot the problem and fix them, but it is impossible to reach anyone who will talk to you. This company owes it to all of us consumers who trusted in them, to at least help make these units operational again.

Julianne of Rock Hill, SC September 1, 2009

I have just packed up my Ionic Breeze that has two years left on it's warranty and thought I should double check the internet to see if the return address for warranty service has changed. Now I find they are out of biz and I have this 200 paperweight? I bought this brand instead of a cheaper one in part because of the 5 year warranty that came with it. I'm not going to make up a crazy story like I've been reading here about illness or damage caused by the thing - I liked it and just want my warranty honored!

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