Sharper Image

Ive been using the Ionic Breeze air purifiers for about 20 years, probably since they were first invented. A few months ago, I started feeling as if I were catching a cold. I have had congestion and other cold symptoms off and on for the past several months, but it never seemed to completely go away. Lately, it has gotten worse, to the point that I have had trouble breathing in the morning sometimes. So I got my Ionic Breeze out today and cleaned it and I was going to plug it in so I would have nice clean air to breath to help me get over this cold. When I got it out, I noticed one of the little plastic tabs was missing from the bottom of the inside part of the unit. I decided to go online to see if I could get a replacement part. That's when I found this article!

I bought a set of Noise Cancelling earphones at DutyFree in Brazil. These were not functioning, so I wanted to return them and get a refund. They say I have to return them to the store where I purchased them! They are not a manufacturer and can't do anything.

Four the last Three or Four years I have been going to the doctor for repeated breathing and sinius problems, I never knew why I kept getting them. I tried everything even wearing a mask a great deal of the time. When I read this article I am convienced the purifier made me sick. It came with no instructions, it was only after it started making noise I began to take it apart and saw some instructions for cleaning it. I had been sleeping with it in my room since I recieve it, which was about two years prior. I saw a commerical showning a colledge student having a purifier in her dorm room. If there is any information I should know as a result of this product please let me know.

I have been having a lot of breathing problems at night - coughing & my nose clogging up. I didn't have any idea what could be wrong. I use Ionic Breeze Quadra in my bedroom at night. I never dreamed that it could be causing my problems until I read this article. I didn't know that Sharper had problems with the unit. I have not slept without it yet so I don't know.

I placed an order for exercise equipment which I received but was not satisfied with. When I tried to return the item, which was never used, I was told that they did not take back exercise equipment. I checked the return policy in the catalog and it does not state that anywhere. My credit card company is following up with The Sharper Image as referenced by this charge.

My credit card has been charged almost $900 and it will be at least another 15-20 days before the credit card company can credit me back the funds because they have to give the company a chance to resolve this matter. This could have been resolved by the manager John ** at Sharper Image but he refused to come up with a solution that could have been acceptable to both of us. This is time consuming and unprofessional from a company who has had financial trouble in the past.

I purchased four air cleaners with extended warranties. When they were a brick and mortar store, the manufacturer warranty was for five years, the extended warranty was for an additional five years.

All four of my air cleaners stopped working. Sharper Images warranty department sent me four reconditioned air cleaners. I was told that the warranty for these, were only for one year, which I found outrageous; however, I had no choice but to agree to this so I could get working air cleaners. Since these air cleaners were reconditioned, they only lasted a few months.

Sharper Image sent me replacements (again reconditioned), and they too only lasted a few months. Eventually, after I passed the one year marked on the original return, Sharper Image would no longer send me a working air cleaner. Not one air cleaner worked for six months let alone one year.

When I agreed to their reneging of my original warranty, I thought these air cleaners have warranty for one year each. For example, if I received an air cleaner that lasted four months and Sharper Image sent me a reconditioned air cleaner, the one year warranty would start all over because this is a so-called new air cleaner.

I have dealt with other companies who have gone out of brick and mortar store business, where I have an extended warranty. Circuit City is one of those places. I bought a television from Circuit City. They sent me a brand new TV, not a reconditioned one. I had trouble with another TV from Circuit City, under an extended warranty. On this TV, Circuit City sent out someone to repair it.

Sharper Image should not be allowed to change the language of an existing warranty because they know their product would not last the 10 years they warranted it for. I believe that Sharper Image should return the money I paid for these products, if they don't want to send new replacements and if they don't want to honor the warranty I purchased.

I called the above number about 15 times. Got disconnected, redirected, cut off and left high and dry. The more they gave me the madder I got. And I kept it up till this girl, had a difficult accent, literally told me to throw it away and buy a new one. I never got her to help me in any way. I told her I didn't think it was working until I finally began to breath better. (I have COPD prescription for breathing apparatus from the Mayo Clinic Scottsdale, AZ). Then I found the ** thing wasn't even working.

That really threw me. I decided it may have been making it more difficult for me. I had it right beside my bed and bed stand so when I finally looked to clean it one time, the green light was not on. I never got it to work after that even though I cleaned the fins and replaced them as directed. I decided that it was making my breathing worse not better. This was after my awful call to Sharper Image.

Because the representative did not explain that either the item could not be gift wrapped or a gift card enclosed, and because the representative did not explain that the item was actually on back order, I decided not to purchase the item. When I asked to cancel the item, the representative could not cancel my order either! I was referred to Customer Service, but my connection was disconnected. When I called back, Customer Service was not open. A second call informed me that CS was closed until noon.

I called back the third time, waited 18 minutes on hold, and was told by the CS representative that Sharper Image does not cancel orders. You must refuse them! So now I have an unwrapped holiday gift, being mailed across the country, which can only be stopped if the receiver refuses to accept it. No cancellation number is given either, so I will not know if my credit card payment is cancelled or not. Something is very wrong here. This is poor, deceptive customer service that inconvenienced me and will unnecessarily inconvenience the receiver of this package.

I am just learning about the problems with Sharper Image's Ionic breeze. I have had two of them running in my home for several years now. I wake up with bad headaches almost every morning. It is very upsetting to learn that these devices may have been poisoning my air all these years. I did not join the class action lawsuit because I was not aware there was one. What course of action do Ionic Breeze owners have now? Is it too late to do something? Can we at least return these units to Sharper image or get our money back? I never knew they were recalled. I've just been reading all the complaints about them. I have them unplugged now. I'm scared to plug them back in. In the last several years, my headaches and my sinuses have gotten worse. I had a heart attack five years ago at the age of 46. I am constantly out of breath. What can I do about this?

I had hard time breathing when the Ionic breeze was in use. It made it difficult to breathe as well as caused more wheezing. I now have to use Sumbicort and Spiriva. Use of the machine caused me to have extensive breathing issues as stated.

I ordered 2 Ionic Breeze Purifiers and also received two small ones years ago. While I was working, no problem. Since now retired and in the home all the time. I have constant irritation with eyes and recently breathing, like I need to deep breathe. It's scary. I did not realize the purifiers put out a large amount of ozone! I would like my money back to purchase safe purifiers that purify the air of allergens, odor and dust. The more I am in my home without going outside for fresh air, my breathing seems shallow and eyes and nose seem to be affected. After reading the ozone problem, I now feel like I need to open up the house on regular basis for fresh air. Should I immediately get rid of these Ionic Breeze purifiers?

I do not remember how long ago we bought 2 Ionic Breeze units but we have had great success with them. I now have a problem with one of them and I would like to get it fixed. My wife had asthma as a child and after using these units, she has no symptoms at all. They used to remove all odors from the house in a very short time frame and they have been very good at cleaning the air. This is witnessed by the dirty collection grates and the unit exteriors have to be cleaned regularly. I think they have been a very good addition to our house's interior air quality. Ozone is a type of moisture and does well in cleaning small particulate matter from the air that would otherwise be taken in by breathing. I will keep using mine.

I researched the sharper image website for a nose & ear trimmer and a beard trimmer. I read about the features, specifications and product reviews. I put these items on my father's day list for my sons. One of my sons actually went on site to make the purchase. I have purchased products from sharper image before and have been very pleased with the products.

I saw no consequences in trying the product. The ear trimmer attachment was painful to use and the beard trimmer setting could not be set low enough to trim my beard. I called sharper image customer service and told them of my problem with their products. I was told that the items were not returnable.

I told them that there was nothing in the write up of either product that indicated the item was not returnable. They then told me that it was in the return policy. Speaking for the everyday person here, I do not think many people read the return policy in anticipation of a problem, especially when you have been pleased with the products and company purchased in the past.

If you care about your customers as much as you do about making money, then the no return policy for personal care items should be revealed at the bottom of the description and specification write up. I told them it was not fair to me as a customer that they hide the no return policy for personal care items in the fine print.

My complaint was escalated and the program manager said, no to the return. If I had read in the description or specification of the item I was purchasing that the item was not returnable then I would not have even purchased it. That is why a note about the product being non returnable is not in the write up anywhere. They tell you how great it is but fail to tell you it cannot be return which is deceptive. For sharper image this is a definite money making scam. I am out $80 with no recourse.

I would be willing to send it to whomever for testing and it would be more than obvious of its toxicity.

I purchased an expensive ionic breeze that is not working now and I have no way to get it repaired or replaced. The unit costs about six hundred dollars.

I was using Ionic Breezes Quadra and my asthma was getting bad. I cough all the time. I am sick nonstop and I know they have a lawsuit out against them. I would like to now how to get my name to the right person.

We purchased the Ionic Breeze and paid a lot for these units. Now, the Sharper Image store closed and none of the warranty will be covered due to store closing. I now have two Ionic Breezes that don't work.

Is there any way of getting a refund on these items or can the public get in on a lawsuit? If so what is needed or who do we contact?

I bought 2 Ionic Breeze units. One was a model SI730 with a plug in ionizer, and the other one was a SI146 Ozone Guard Black. Both died shortly after I bought them. Each unit was very expensive ($499.95) without including the shipping. The Sharper Image replaced one of them but the result was the same: a short time later the unit shut down by itself and did not work any longer?

I'm trying to find someone to get my Ionic Breeze Quadra fixed. It melted the plastic insert that you clean. It is a fire hazard and can't be used until fixed.

I purchased two Ionic Breeze Air purifiers for my Mom around December, 2003. Recently, I found out that they can cause respiratory problems due to their ozone emissions. Well, my Mom was diagnosed with Pulmonary Fibrosis, with scarring on her lungs, back in 2006. Now she is on oxygen so obviously her condition has worsened. I am extremely upset because I believe these air purifiers are connected to her lung disease. Sharper Image supposedly went out of business recently due to all the lawsuits from this product. What recourse do I have now?

I am concerned because I called to them and reported the ionic breeze burning up in the middle of the night in my sons room, and they had me to send it back and just sent me a refurbish one. If these were having problems all of the time, why didn't I get a letter because the refurbished one did not work. Burned up in the middle of the night in my sons room. The machine was covered in black smoke that was sent back to the company.

I have been using this machine for 5+ years. My whole family suffers from asthma. My infant daughter was hospitalized from asthma at 10 months old. We all take Singulair to deal with this issue. Since I just found out about the ozone, we removed it from the house. We have seen an increase in breathing easier. Only time will tell. We are taking expensive medicine to combat the asthma issues. We have a decreased lung capacity, less fun and play time.

I purchased three Iconic Breeze cleaners and Sharper Image never contact me in reference to the on-going law suit in effect. The Ionic Breeze machines ruined the walls and did not prevent germs, airborne and flus from occurring. Thank you.

Please advise how to proceed to return the merchandise due to poison ozone and lawsuit. I have had two units since 2005. Thanks, I just learned the problem that Ionic Breeze causes health hazard.

I am just learning about Sharper Image's Ionic breeze. I have had one running for years. I wake up with bad headaches almost every morning. It is very upsetting to learn that this device may have been poisoning my air all these years. I did not join the class action lawsuit. What course of action do Ionic Breeze owners have now? Can we at least return these units to Sharper Image?

I just found out that there is a problem with the Ionic Breeze Quadra that I purchased for my mother in 2003. A friend told my husband about it after my husband mentioned that we started using it for ourselves after my mother died. We have asthma and thought that it would be a good thing to use for the family house. Originally purchased it to clean the air as my mother was bed ridden from Alzheimer's. I would like to know what I should do since I am hearing this machine puts off excess ozone and with my children in the home I am trying to do good and not the opposite. This makes me quite angry. Thank You.

Product - Sound Soother MD# EC-B100. Instruction missing 2 pages on how to set alarm and other functions, sound very poor quality, sounds are of rhythms that are much too fast to sleep too, example - heart beat sound is about 120 beats per min. Took twenty mins. to get customer service rep! Will take product back to Koles for refund. I will no longer consider buying any sharper image products! Big waste of my time.

We have purchased over $1,000 of Ionic Breeze. They now do not work, we would like credit or replacement

I have 2 ionic breeze but both melted plastic and dont work. Can I still return or get $ back. I dont even know how long ago the purchase was made. I no longer have receipt but its been 5 to 8 years. I found this info when searching for replacement parts!!!

I purchased two Ionic Breeze air purifiers around 1992. I bought them using the "buy one get the second for half price" deal. My friend and I split the cost of two units, and this report is about mine.

Every year or two, my unit would act up by making noises. I would bring it back when it did so and the store would give me a new one. As the models got newer, the same problems remained. The units, at some point, became unusable due to the noise. I again would return the unit.

I just now turned on my unit that had been turned off for years. It sounds like something is sizzling. This sound goes on for about 15 seconds then stops for about 20 seconds. It's rather disturbing and I feel safer with it off.

I have to say that until my last return, the store was normally pleased to give me a new unit. (Which made me wonder....) But my last return was quite a different story, as they kept insisting that it was too old to return. I decided that it would be my last.

And I am now going to unplug my unit and never turn it on again. (There it goes again, sizzling.)

I'm very disappointed in this "high-end" air purifier.

I bought a GP silent air purifier approx. 3-4 years ago and is downstairs unopened. It was very expensive $500.00. Can some tell me if there is any way to get some of the money back? I never used it as our allergies seemed to clear up all by themselves and I became very busy with my military duties. Now I'm trying to take care of these types of things. Any information on this is appreciated. I just learned of the dangers and such of using the equipment.

The two small units lasted just about as long as the larger one. A lot of money spent with big expectations. Store will not acknowledge any of my calls. Big bucks and no units working - healthwise - not sure.

I purchased an ionic breeze germicidal air purifier and now it is broke and can not get anybody to honor the warranty..I paid like 500 bucks for this thing..What can i do...my wife depends on this thing and i dont have 550 bucks to get something else..

I am really upset that I paid so much for the units (I think $500 for the first and $250 for the second) as well as additional money for the warrant/replacement and have not course of action to get my money back or a new unit. Can someone assist me?

We purchased four Ionic Breeze units (2) GP Silent Air Purifiers; (1) tabletop unit; and (1) standard unit without ultra violet. The two smaller units stopped working and we threw them away. One GP Silent broke and was exchanged, the other stopped working several years ago and I was unable to get to a store to return or exchange it and then was surprised to see that the store closed. Didn't hear anything about it until today when I finally got online to find out how to replace it. Is it possible to get my money back for the units?

once blade was cleaned like it was in the past it stopped working and under my 5 year replacement warranty if they do not make these no more then they should give full refunds or give me 2 of the new models they have out HE 100089 Blueair 650E Air Purifier HE 100443 Blueair 450E Air Purifier

I like many other people purchased two Silent air purifiers one at full price and the other for 1/2 off. I have a chronic sinus problem and never had any issues with the product, in fact the machine was very quiet compared to my last air filter. My problem was that they both stopped working at the same time. I always cleaned them together, and the red light went on never went off. At that point the machine didn't capture any more dust. I didn't learn of the bankruptcy until I tried to get in touch with Sharper Image. I don't understand how they can go into bankruptcy, but still advertise their name on so many products that are just now coming out for the holidays. I won't purchase anything with the Sharper Image name again.

my breathing has been completely screwed up. i have trouble breathing correctly now and really am sure this occured after years of use with these machines in my bed rooms. I have had so many sleepless nights, gotten up very drained since I purchased 2 of these Ionic Breezes. My nose is always dried up and have had a nagging chest pain since I started using these units. Now that I have stopped it seems surely my problems are over.

At least two years ago we purchased two Ionic Breeze air cleaners. The first one worked for only a short period of time. We took it back and the store gave us another which also worked for only a short time. When we took this one back, the store had been closed.

I bought two Ionic Breeze Air Purifiers including the 5 year replacement warrenty. The red light comes on and will not go off. I think they should replace them or refund my money. I am not sure of the companies situation. I did spend several hundred dollars on the insurance. I need air purifiers because of allergies. I bought the expensive ones on thier word that they would work or be replaced in 5 years.

Is there any retribution available for purchasers of the Ionic Breeze. I have 2 of them both have stopped working. After reading these reports it's probably best that they did. Just wondering if I can get any of my money back?

I purchased two years ago a Sharper Image Ionic Breeze air cleaner to remove allergens from the air in my bedroom. I now am suffering severly from asthma, bronchitis and sinusitis. I do not know at this time if the severe asthma will be permanent. Please let me know what my rights are in filing suit against Sharper Image.

Purchased a Sharper Image Ionic Breeze Quadra. It is a fire hazard as the GFCI in the room trips within several hours of plugging it in. Appears the unit overheats.

I purchased an ionic breeze air purifier. turns out they don't work and worse yet they become a fire hazard.

I suffer with chronic illness. One of the health issues I have is Multiple Chemical Sesitivity. I heard about this product that claimed to clean all impurities from my home air quality. I purchased three ionic breeze air filters for my home. I have used them for about four plus years. I have come to realize after several years of use that the ionic breeze does not do what it claims.

I didn't realize it at the time but around the same time I bought my ionic breeze filters I started having migrane headaches. My doctor attributed them to my health condition. First I noticed that the ionic breeze did not remove mold spores as stated and did not take unwanted smells from the air. I do not smoke but the folks that occupied my home before me did. I painted ceiling to floor because of the smell of smoke. Even after painting, I could still smell the smoke and the ionic breeze did nothing to omit the smell. If I cook fish, the ionic breeze doesn't omit that or any other smell for that matter. A friend told me of a Consumer Report that came out about the ionic breeze. After reading as much as I could find on the subject, I decided to shut down my filters. Within 48 hours, the first thing I noticed was my headaches were gone. My sense of smell hightened and I sense that the ionic breeze had something to do with my headaches and God only knows what else.

I paid over three hundred dollars a pop for these things and it was a real burden on me financially as I am disabled but thought they would improve my health. I imagine I paid much more in the long run due to the constant electrical draw for the past several years from running these air filters 24/7 for over four years. I now worry that the ozone emitted from these filters may have caused me more health problems and potentially permenant damage. I am under the understanding that the ionic breeze emits too much ozone and can be potentially dangerous. When brought to Sharper Image's attention, they wanted folks to pay for some ozone guard. Are you kidding me??? How is it that companies are allowed to get away with this nonsense? The product should be halted until more testing is done by an independant source. If the product is in fact dangerous, we should be at least compinsated for the monies that we put into the purchase and use of said product.

I bought two ionic breese quanza units I think it was in 1999 and stopped using them after finding out about the ozone complaints. I was unaware of the law suit until recently. I contacted them but was given the run around and told they had no way of searching for me in there data base. I suppose if I request a bank acct. search I may beable to find proof of purchase. I havent been able to find my receipt yet.

Sharper image claims to no longer have data. I understand that they did refund money to some. But I was never made awair of this at the time. I also read that they now have an ozone guard for there units. They filed for bankrupsy in 2008 and the remaining stores and company assets were acquired by Hilco Merchant Resources and Gordon Brothers Group.

I would like to know if theres anything I can still do for my refund or to acquire protective ozone guards for my two units or am out just out of approx. $700.00?

This was a fantastic machine which I'm so disappointed is no longer available because of false reports brought against the product by Consumer Reports.

I have bought 2 Ionic Breeze GP air purifiers in the past 5 years. The red light (cleaning overdue) continues to flash despite doing the internal cleaning as recommended in the product manual. While this light is flashing, it does not operate. All I want is someone who can troubleshoot the problem and fix them, but it is impossible to reach anyone who will talk to you. This company owes it to all of us consumers who trusted in them, to at least help make these units operational again.

I have just packed up my Ionic Breeze that has two years left on it's warranty and thought I should double check the internet to see if the return address for warranty service has changed. Now I find they are out of biz and I have this $200 paperweight? I bought this brand instead of a cheaper one in part because of the 5 year warranty that came with it. I'm not going to make up a crazy story like I've been reading here about illness or damage caused by the thing - I liked it and just want my warranty honored!

i purchased an ionic breeze with the extended warenty due to expire 2011. it was replaced two times due to malfunction. the last replacement in 2008. it has totally stopped working now and i can't locate anyone or any place to have it repaired or replaced. please help me. it was a very expensive investment. it cost about $600.00.

My husband purchased 2 Sharper Image breeze air purifiers (GP Ionic Breeze and Professional Plus Quad) he did not purchase the extended warranty. However the unit stopped working before the 1 year warranty expired but due to Sharper Image filing bankrupcy we were unable to contact them to return the unit. What can we do to have the unit replaced or if possible return both units since we have not seen any type of improvements with allergies. What a disappointment and waste of $630.00 hard earned money.

i have two air cleaner with extended waranty on it ,one complitly not working i'don't whare to take it.

when i called i was told that you no longer were in business and i was not going to get anything done for my ionic breeze from which i bought four of them .some 41/2 years ago for the sum of 700 plus .A nd now to be told i out of luck is not good from my stand point. i work with the public myself and there is alot of bad stuff going in and out of theis world of ours but this got me really mad.

I purchased two Quadra machines back in May 2006. I have had to return them to the stores to get refurbished ones after they stated making a hissing sound. There was no trouble doing that but now they are making the same noise and I am told I have no recourse since I did not purchase the extended warranty. I am also being told that many people have suffered breathing problems. Then it hit me, back in November 2006, I developed what they call cardiomyopathy, an enlargement of the heart, caused by a virus. My doctors could not tell me just how I caught this virus but now it is all making sense. Since I do not have any family history for this condition, I can only assume that these machines caused this problem. If there is any attorney out there who would like to speak to me about this, I would be glad to speak to you as this condition has now caused me to take 4 different medications daily, and I have lost much of my stamina to do even the simpliest of things like walking.

I was unaware that this company filed for bankruptcy and I'm now stuck with an air purifier that needs a part. I can't find anyone that carries them. This unit cost $500 and is now useless to me without the bulb

My second Sharper Image air Purifier in now broken. From the sound of it with the increase in allergy symptoms we have experienced, I'm glad. I want my money back for this product $535.00.

I purchased two Ionic Breezes for our home as my husband has bad allergy and asthma. Since we have been using these products I have been developing trouble breathing as well as my husband no needs to take two additional medications for his allergies and asthma. My cats have troubles breathing as well as one now removes most of the hair on his underside.

Help!

We purchased 4 Ionic Breeze units and have seemed to have problems since. Not only with headaches, allergies but also with the odor it emits. I have always cleaned them when necessary and recently I noticed an even stranger smell!!! I clean the entire unit again from top to bottom but the odor continued. I took out the main unit to check it out for a third time and I noticed at the base a piece of the plastic had started to burn!! Thankfully I was smart enough to then realize it was the plastic burning that I was smelling so I looked at one of the other units and found it had begun to burn as well.

I am really angry. I only found out about how many problems people were having when I went to search for options on what I could do with these units. At approximately $700 EACH, I am looking at a loss of $2800!!!! I will not continue, obviously, to use any of the other units because I am concerned that they might catch fire in addition to the unhealthy emissions they are putting out. If there is a class action suit out there, please contact me!!

I have tried and don't know where to find a replacement remote control for my robosapien chrome ww250 from Sharper image. please tell me where i can find it without buying the whole thing again. At this price it should have replacement parts available... Thank you

I just called & spoke with a guy named Athen, who said he'll ship me out another air purifier, when I said mine broke down. He said he can do this with any Sharper Image product!

My system was great for reducing dog dander and animal allergens, as well as other allergens in my home. My allergies improved vastly. Plus, it was not the noisy problem that other air filters had been. I bought two and I eventually had a problem with them; the company the replaced them with reconditioned ones.

While doing some research for a client I happened to come across the information about the Sharper Image Ionic Breeze that I have been using for several years. MY allergies have gotten progressively worse over the years but it never occured to me that this machine may have something to do with it. I made darn sure I filled out all the paperwork that cam with the machine so my name and address (WHICH HAS NOT CHANGED DURING THIS TIME) is on record with Sharper Image. They had a moral obligation to notify everyone that had taken the time to register this machine. Had I had any idea this machine made the air worse I'd have personally brought them down. The executives of that company should have to reimburse everyone out of pocket.

I purchased four ionic breeze air purifiers due to my asthma thinking it would improve the quality of air in my home. Not only did it not improve my asthma but I continued to have more attacks than before I had purchased them. Now that I know it wasn't my imagination, I have turned them all off and haven't had an attack since.

These machines were very expensive but, because Ib elieved they would help clean the interior air in my home I bought them through payment plans. Is there any legal action that I can take because of consumer reports settlement from Sharper Image? This product is the cause of my probable demise? I wonder how those profiteers would feel if they had to literally wake up in the night gasping for air?

I purchased the Ionic Breeze and would like a refund of these items and they are worthless. They do not purify the air.

I ordered two air purifiers for my home. One did not work and was returned, and the other I have kept around as a table top purifier, but I have never noticed the difference. I have allergies and hoped that it would help in our camper to keep my allergies down, but it doesn't do anything at all. I thought maybe it was just me, but now that it is also not working, I've searched the internet to find I am not the only one!

I ordered two air purifiers for my home. One did not work and was returned, and the other I have kept around as a table top purifier, but I have never noticed the difference. I have allergies and hoped that it would help in our camper to keep my allergies down, but it doesn't do anything at all. I thought maybe it was just me, but now that it is also not working, I've searched the internet to find I am not the only one!

Thank you

I purshed a inoinc Breeze pro from online about a couple years ago,recently i have been having chest pain as a rusult of using it. As well i had a son in january he had been fine intill i put it in his room, now he has had a runny nose and a cough. He has never been sick before this. My daughter as well has been having ashma promblems. This is a very bad prodout I never new till recently there was a promblem with this product, now I know why my family and I have been sick so much this year. thank -you very much for your time.

My son would periodically wake up caughing, and or wheezing at night. We wrote it off until hearing about Ionic Breeze problesm. Concerned that ozone in our home may have caused permanent damage to my son and our family.

I bought two Sharper Image Hybrid GP air Cleaners and before the year was up one started to malfunction. Since most all the stores have closed I have no recourse for getting the one machine repaired. The first machine cost $500.00. The second one was $248.00 because I bought it within 30 days of the first one. I have been very dissapointed with these.

I received a "Merchandise Certificate" for a defective product that I has bought. This item was never replaced and the reason I was given this certificate dated 08/31/07 in the amount of $86.55. I was told that this certificate had no exiration and when I tried to purchase something else the store had closed. I tried the Houston, Texas and the San Francisco, CA office and to no avail. I have a Merchandise Certificate and I'm not able to redeem it.

We bought 3 ionic breeze machines that stopped working very soon after purchase. we brought them back for replacement only to have them sell us upgraded model ionic breeze GP which had germicidal protection. All purifiers died shortly after and are all dead

i purchase 12 quadras ionic breeze for 379.00 and bout a warranty for 6 years. no there gone and they all stoped working some at 479.00. im 5,000 or more in the hole with these junky products

i purchase 12 quadras ionic breeze for 379.00 and bout a warranty for 6 years no there gone and they all stoped working

I have an Ionic breeze that my wife and I bought 2 years ago and the only time it gets shut down is when I clean the collection grids. There has been a couple times that I have forgetten to turn it back on after cleaning it and I noticed I would get very congested and the room is very dusty. Once I realize the Ionic breeze is off I turn in on and in a matter of less then an hour we are all able to breath easier and the air in the room we have the ionic breeze in is dramaticly clearere.

I bought a $100.00 gift card fom a Sharper Image store maybe almost a year ago. I called the Sharper Image phone # on the back of my gift card,and was told the # was no longer in service!!I found out that Sharper Image store was closed at Water Tower Place on N Michigan Ave., Chicago...Where can I get a refund on the $100.00 I spent on this gift card??? Are there no more Sharper Imae stores still open either OnLine or in the Chicago area or suburbs? Please Help! Thank you!

We used the ionic breeze in my son's room. He had allergies and would have chronic nose bleeds. We took him to an ears, nose, throat doctor who took out his tonsils and adenoids. The nose bleeds continued until we took the machine out of his room. After that he did not have nose bleeds and did not cough continuously.

I would wake up every morning with a stopped up nose and couldn't breathe. So one day I saw the commercial for the ionic breeze and I called and bought it. Since that time, I have had a good nights rest. If I woke up with a stopped up nose, I knew the machine needed cleaning. This morning my light was not working so I was looking up where I could repurchase a new light. Then I saw the law suit information. It makes me so mad that I found something that works for me, but yet I can't have it because it doesn't work for someone else. I paid $500 and now it is no good. And it really worked. My husband was skeptical at first but he noticed the difference in his breathing and what he always thought was a seasonal cold.

We had purchased 2 new Ionic Breezes and 1 mini. After less than a year, both units stopped working. We then replaced them with 2 refurbished units. One had an ozone leak and the other again stopped working. These were not small ticket items. We lost $500-$600 due to faulty workmanship.

Purchased 2 Ionic Breeze Air Purifiers @ the Galeria store (2005) & a mans wrist watch @ the other Westheimer location (+ - 2007). One of the air purifiers just quit working. The wrist watch was returned to the Woodlands location on 4/22/08 & a"merchandise certificate" (#422019612) for $113.61 was given to me. The store said I had no recorse for the air purifier & I have not been able to get the $113.61 refund promised me.

After numerous attempts to reach Sharper Image @ 2 toll free 800 numbers I still have a non working "air pufifier" and a worthless credit due me.

also my husbands allergies have gotten worse. lost over 1000.00. we also believe they caused health problems

We were looking to replace the bulb of one of the units when we came across the information about the ionic breeze and the dangerous levels of ozone released in the air. We could not understand why we keep getting sick and this might be the reason. We would like to be refunded the $750 in expenses and are concerned about the long term affects this has caused our family.

I have had 2 Ionic Breeze units for many, many years years and have recently come to raelize they are the cause of sinus and respiratory irratation. Ozone levels 10 times the TLV. Permanent diminished lung capacity?

I have been having increasing breathing problems. I have used the ionic breeze for about 10 years. I now have inflammation in my lungs confirmed by CT. I am currently seeing a pulmonologist who is running tests to try to diagnose what is the cause of this unusual inflammation in my lungs. I have had a significant drop in my pft's. Sob and coughing on awakening. I have asthma and when I read about the problems everyone is having it made me mad that they are still on the market.I currently have a unit in my bedroom I turned it off today.

I purchased 2 Ionis Breeze air cleaning units from The Sharper Image on 07/06/06 and have been using them since.

My wife & I both have breathing problems and now I learned that these units could be responsible for making us both worst.

I bought an Ionic breeze table top from the Sharper Image store at Oak Brook Center Mall about 2 years ago and just this morning noticed that it is no longer working. Just stopped!!!

The economical damage is that it was a lot of money to spend on a product that has only lasted a few years and I don't have the money to purchase another one...if I even want another one.

In 2005 I purchased 2 Ionic Breeze GP Professional Series model # S1861 for my family. Everyone in my family has severe allergies and I myself am chronically ill. After a year, both units started falling apart. I took them in once and Sharper Image replaced one of the units. Now a year later this one id falling apart also. Now Sharper Image is out of business. The units are junk and I hear they actually are bad for your health by adding ozone to the air! I Had a baby at the beginning of this year. Did I jeopardize his health by using these purifiers? My other kids allergies are worse since using these filters. Is there any recourse on this? Can I please have an attorney contact me. Can we get refunds for these 2 piles of junk that I was blatantly lied to about there performance?

I am concerned about the physical damage that I have caused my family.Since 2005 we have been sick more and to the doctors more. Have I affected my sons life for the first 11 months? He was a preemie, was that why? I have lots of questions!! Sharper Image! Call me immediately

I purchased 3 Ionic Breeze GP Series and I ordered replacement bolbs several times so I am sure I am in the Data base. I have severe allegies.

I take Clainex all year round and am allergic to dust as well as other particles.

I just learned about the Sharper Image Ion Air Cleaners problem with output of ozone. I was not aware of the problem. I currently own 2 of these. They were quite expensive at the time of purchase. Is there anything I need to do or anyone I need to contact about the units? Now have $500 worth of trash in my home that may have been part of our allergy problems.

Purchased Ionic Breeze Air Purifier model #S1861 on 2/6/06 which included a full 5 year warranty. It stopped working on 2/10/09 and I sent it to TSI Return Department, 2901-A in Little Rock, AR only to have it returned to me as there was no one at that address. My shipping charges were $74.55 out of my pocket. I purchased two of these units at that time with the understanding from PAUL that they would be of tremendous benefit to my health because I had LUNG CANCER.

How dare the Company sell these units when they were aware of the hazards to one's health at the time of my purchases. I am extremely angry that no one contacted me about stopping the use of these machines and subsequently I had LUNG CANCER again in June, 2006 and September, 2007. Now I believe these occurences were from the use of the Sharper Images machines. Please have an attorney contact me. Thank you.

My purchases of 2 machines totalled $718.00. My shipping charges for the return were $74.55. I don't know the cost of all physical and economic damages that I endured, as they are far to numerous to list here.

I purchased two Ionic Breeze and after one year one did not work. Im very angry because i paid over 500.00 dollars for the both of them!! i bought the ionic breeze becuase my daughter has allergys. Iam really ****** off what a waist of money!!! can i get my money back!!!

The $299 air purifier did not clean the air as I expected. When I would clean the metal Ionic Strip, there was dirt, but only fine layers after 2 to 4 days of operation, and I am a smoker. My wife also claimed that it did not really remove all smoke particulates and oders as claimed.

We purchased 2 ionic breeze quadras in the past and have only recently discovered that they were considered unhealthy. We bought them in order to reduce the amount of airborne allergens in the house, and most specifically, in the childrens' bedroom. If these were unhealthy, why was there no recall for the units?

The ionic breezes didn't appear to reduce our childrens' allergy symptoms...to the contrary, they appeared to get worse. When we were using the ionic breezes, our kids' respiratory problems were at their worst. They were on multiple simultaneous medications and both had to get tubes put in their ears. We have not used the ionic breezes in over a year, and both have been perfectly clear ever since. Additionally, our new baby has had none of the respiratory problems exhibited by his two older siblings.

I have a Sharper Image Glasses Cleaner and now that the company is out of business cannot get the fluid which goes in the device. Do you know: Where to get the fluid? Is there an alternative fluid available? Can any other fluid (solution) be recommended?

nothing but problems with this air cleaner.....red light indicating system needs to be cleaned wont go off. In searching for a solution or repair center I now find out there is a class action law suit, the company filed bankruptcy and went out of business. What does a comsumer do in this case? Am I out the money I paid for this thing in good faith that it would in fact purify the air and help with my family's allergy and asthma problems?

I am not complaining. I have used the Ionic Breeze air cleaners in condo and home for a number of years and I have found them to be helpful in trapping particulate materials from the air. I'm not sure how much ultimate difference it makes, but they certainly work and though my husband has asthma, he thinks it has been helpful for him as well. I clean them routinely and there is always stuff on the grids.

i bought an ionic breeze gp professional air purifier and would like to get it fixed and learned that there is no store or place to go. what do i do. now i learn that the divice is bad for you .my unit is 2years old and one of the strings inside came appart. that shouldn't have happen. they should eather refund us or replace the product, iv'e always have been happy with sharper before this enseadent.

unit has burnt one of the metal string inside.

Purchased two Sharper Image Quadro Pro Ionic Beeze Nov. 2007 After cleaning product (as directed in instructions) one stopped working about 3 months of use. Now the other one has stopped working. Tried contacting company after first one stopped working, only to find they went out of business before my warranty expired. I am now stucked with two Ionic Breezes, Quadro Pro air filters that I paid $604 for and am still paying on them. Went to web site to get a telephone number and there is no web site. How do I get my money back?

Dont know what happened. Did cleaning of product as instructed and up comes a red light. Nothing in instructions of why a red light would come on. The comapny is now out of business and cannot find anywhere to get both air filters repaired or get my money back.

I purchased an upgrade the Ionic Breeze GP My total cost was over $500.00

It started creating a bad smell, I don't know if this smell did any permanent damage to me inhauling it all night every night, but how can I use it again knowing that the Negative irons are harmfull in itself when I'm thinking I am inhauling clean fresh air.

Three years ago i purchased the Sharper Image ionic breeze quadra, alone with two other ionic breeze purifiers I cleaned the quadra the other day like I do twice a month I plugged it back in and it would'nt work. I tried to call the 1-800 number, and all I get is abusy signal. I've tried to e-mail them,with no luck I would like to talk to someone about fixing itI would like to talk to someone at Sharper Image, but don't know how to get in touch with them. Where do i send it, or am I out the money I payed for it. Do I just throw it away?

I purchased 3 ionic breeze at a cost of $750.00 with a 5 yr to life time warranty ,now one of them is not working.The store is out of busniness. So I'm stuck with this. What do I do now? Thank You

I purchased a Sharper Image Ionic Breeze Quadra Silent Air Purifier from Linens 'N' Things (they've gone out of business) in June of '07. I have the receipt...it just stopped working about six months ago. Today I went on line to contact them and noticed there was a class action suit and comments that others became ill over the faulty and dangerous levels of polutents it emitted.

I had a sinus operation as I was having headaches that summer! I had a tumor growing in one nostril! Now I wonder if there is a connection to my poor health. I think it is too late for me to do anything as they have filed and gone out of business, right?

I was unaware of the lawsuit regarding the ionic breeze cleaners. Though I have a low income, both my children and I have asthma. I had previously had a bout with respiratory failure (at age 36) and was concerned for my health and that of my children. I bought into assurance that these were approved for use by severe asthmatics, and in fact, though I cannot recall the name, a very reputable medical organization recommended this, so I bought one quadra, and two of non-quadras for use in our bedrooms in the hope they would help.

Since I experienced shortness of breath, I moved them into the into the living room, but used them for years. I later read that adapters could be obtained that converted the ozone into oxygen, but by then was completely disabled and unable to afford them. There has been no information sent to me by e-mail or by mail notifying me that there was any problem with these. I can't believe that something that could be potentially harmful to my children or myself was not called to my attention.

I feel that some of the asthma symptoms we have could have been related to the extra ozone. My son moved out and took one of the units with him. My daughter and I stopped using them when we moved to our current address. I personally have stopped having severe symptoms since that time. We did move from one town to the next (they are very close together) but that would have no bearing since there was no difference as we have moved back and forth previously.

I would like to at least get my money back for these. I've gotten a fair number of products from Sharper Image in the past; some very interesting and fun, and some not so great - and some I really wish I had-like the giant remote control and the can opener.

I was unaware of the lawsuit regarding the ionic breeze cleaners. Though I have a low income, both my children and I have asthma, and I bought into the advertising that these would help. I was assured that these were approved for use by a I bought one quadra, one regular, and one used one for use in our bedrooms. When I found out that the ozone lev

Purchased 3 ionic breeze hepa filters now 2 don't work. Found out that sharper image stores declared bankrupt. Now my ionic breezes wich I purchased in 2006 has no warranty exchange what are my options now.

Don't have my warranty any more due to the sharper image declared bankrupt.

2006 has no warranty exchange what are my options now.

Purchase the Sharper Image Ionic Breeze Quadra and now they are out of business, is there is suit against the company for these units. I'm out $600 and want to try and recoup my monies back for the unit

Causeing health issues, constant coughing until I shut the unit off and now things are getting better health wise

I was given a merchandise certificate for $79.46 because the floor fan I purchased was out of warranty. When I tried to redeem it I was told that I would have to purchase something twice as much as my certificate to use it, which would mean I would have to spend more than my original purchase. Since they still have their merchandise for sale, shouldn't I be able to redeem this certificate?

I don't know anyone who would like to lose that much money, and have nothing to show for it.

The product ionic breezeseries gp and the quadra breeze with ozzone are making hissing sound and putting off an oder that you would not believe. These products have a 5 year warranty with them and I purchased them in March 2006. Can you Pease tell me how I can get in touch with these people or who I can contact to get this problem taken care of or get my money back.

Smelling making you sick to have them on, and the noise they do make.They also have a telephone no. it always gives a busy signal. Please let me know if there is any one that can help me with this problem.

The store staff at the Sharper Image store guaranteed that the Sharper Image Wireless 2.4ghz outdoor speakers would work with my new iMac. I now find out that they are not meant for an iMac. I feel like the store staff lied to push merchandise out of the store. The 2.4ghz wireless speakers do not work as intended.
Loss of $200.00

I am writing this after just finding out the The Sharper Image had gone out of business from the Tulsa newspaper and I am just a little more than [upset] of what I have found about the IONIC BREEZE Products they sold me.

On 08/13/2005 I purchase two(2) SNX IBGP PS at the price of $549.95 with the second one at half price $274.98 + three(3)year guaranties and two ten(10) year guaranties. Now I find out that there could be health issues among verious other things. What really make me mad is that I always received The Sharper Image sale book since I did purchase from them so The Sharper Image did have my my address and phone number, but didn't send me anything about possible heath issues or even they were going down the tubes.

[This was] after I took two(2) Ionic Breeze 3.0 SNX back that I had already paid for at the nice little price of $499 back because I didn't like them and being told that he would apply all the money already paid and and sell me two(2) SI830SNX SNX IBGP PS, supposably better, plus throw in two(2) bathroom models and two(2) car models plus sell me a BBQ set for half price for a total $529.82 + the money I had already paid for the two(2)others I returned for a grand total of $1029.72. Now that alot of money for something three(3) years later is nothing really plus warrenties that are not worth the paper they are written on it seems.

I want to know if these ever did anything to satisfy their customers or just said hasta la vista baby. I still have my receipt to prove all of this. Thanks for taking the time to listen to me.

I explained my photo key chain that was give to me as a Christmas gift no longer works. The person who purchased it no longer has the receipt. It was purchased in early December 2008. I have the original box and instructions. All I want is it to be fixed or replaced. I was transferred to several representatives, who were rude and told me there is nothing they could do without a receipt. The last rep, took my name and number.

Somehow I feel she will do nothing with it. I really enjoy sharing my pictures with family and friends. It's always there and handy. When I'm having a bad day, All I have to do is look at my chidrens pictures on the photo frame and my day is lifted. We're only talking less than $25 to replace the photo frame. What happened to coustomer service? Regards

The photo frame will not come on after connecting it to the computer and resting the reset button.

I bought two sharper image in 2006 (Ionic breeze) since the advertising clame was that is good for allergies and i have allergies and asthma and me and my two kids been using it since then. and was getting sick and also my dughter was getting sick. as It was only recently I read some information that the ozone emitted from these air 'purifiers' could worsen asthma symptoms and I decided to shut mine down. My asthma had been getting progressively worse for years, and now, after only one month of this thing being off, I have noticed a dramatic reduction is my symptoms, and also by removing it from my dughter room she is good.

I been suffering really bad with my ashma and my dughter had hard time breathing and her hearth bit was bad and she would weak up and say I can'r breath. myself I'm so mad that this could of mad me to get so bad.

The ionic breeze affected my ashma.I cleaned the unit and it stopped working.

ionic breeze stopped working after standard maintenance of cleaning filter,i am now purchasing a new air purifier and its only now i am finding all the problems reported regarding this product and physical effects on people, my son has had an increase to night time coughing for the years i have owned this and i now attribute can attribute this to the ionic breeze

no longer works and night time coughing of my now 8yr old son increasing during the time i used it

Purchased Ionic Breeze for Allergies, but is seems my allergies have gotten progressively worse to where I have severe headaches and I've just started back with allergist, had sleep study done, will need CPAP and possible skin testing to get me back to pre-Ionic Breeze condition if possible. This has really taken a toll on my physical being by making me very fatigued and making my other medical problems more enhanced causing to feel bad most of the time.

I don't work as I am disabled, but my life has come to a total stand still. I have become more depressed than usual and I'm only able to leave the house approx.1-2 times a week due to fatigue. I slept with the machine close to my bed because I thought my husband and I were allergic to dust and wanted to keep it away from us. He suffers with Brohchitis and chest congestion alot as well.

Nothing but a positive. I love the smell like a fresh air after thunderstorm. Tar, dust and who knows what but black, removed from filters could be in my lung instead. Company when I bought them on eBay and failed me short after replaced them at no cost. I do not understand kicking the dead horse here and now. I think that perhaps price was on the high end but concept and results great and I am not complaining at all even if can't fix them any more. Bathroom unit is superb each time making stay there nothing but nice experience. I feel bad that company is out and can't help any more open-minded people. I guess we have much more serious problems engulfing us now but nobody sees them. Thanks Sharper Image for your great presence and customer care.

Only those that I will miss the product when eventually will have to trash it.

I am seeking the voucher for a credit as I purchased my Ionic Breeze Professional Quadra Series a few years ago and would like to get the grill attachment for $7 to avoid potential health complications.

Paid over $300 for the unit.

I purchased a Sharper Image Professional Series Ionic Breeze Quadra [S1737SNX] on June 07, 2005 at the full price of $449.95. I also took the store offer to purchase the same product at a 50% discount of $224.98 and to receive a free Ionic Breeze Air Freshener 2.0 for bathrooms and small spaces. The full price unit was a gift for relatives in Florida and mailed from the store. I kept the discounted product and air freshener.

About nine months ago, the Ionic Breeze Quadra began making lots of noise. I call two stores at separate times. Two different individuals said to clean the unit. I had been cleaning the unit on a regular basis. I stopped using the unit because of the noise. The Ionic Breeze 2.0 made lots of noise from the beginning. I exchanged it for the same model at the store. The noise was just as bad.

Recently, I received your article, by e-mail, from my relative in Florida about the ozone problem with the Sharper Image Ionic Breeze. They had stopped using their unit after becoming aware of the problem. I tried calling the San Antonio stores. They are closed. I tried the Sharper Image number. It no longer worked. I sent an e-mail to Sharper Image. It did not connect. Is there any way to get a refund on both units? Is there a recycle facility? Thank you for providing this opportunity and assistance.

Purchased extended warranty on Touchless Smart Trashcan. It broke. Took it back and was told the store was closing and warranties would not be honored.

Must purchase another can plus wasted the $$$ on a useless warranty.

I have had 2 Ionic Breeze Quadra for about 10 yrs. This is the 1st that I am reading about any bad publicity. They have never really worked right. I just thought that it was that I was doing something wrong. I have taken them back to Sharper Image twice. Neither one is in use now. They make a funny noise or draw alot of static.

I have increasing bad allergies. I can't smell at all now. I take year round meds,

We bought 3 of the Ionic Breeze Air Purifiers. My husband has emphazema, and thought they would help. Every time we would leave the house and come back into our house, his breathing got worse and he would start to cough and joke. His condition has worsened over the last two years and we now are convinced that they machines were the culprit of intoducing a serious bacteria into his lung, it's called psuedamonas.

He'll be on nebulizers for the rest of his life, not to mention hospital stays at least 6 times a year. We thought it was supposed his breathing, but it's just about killed him. We're so upset over this whole situation. We returned the machines to the Manufacture and were issued a credit slip of $ 550. We used half of the credit, and had a remaining $ 269, which we're out the money now, since they filed for bankruptcy. Is there no protection for the consumer? I'm sickened by this whole thing.

My air cleaner quit and I have an extended waranty so i sent it back to be replaced. I just got it back because the business is closed.what can I do to get it replaced? It is a professional series ionic breeze germicidal protection silent air purifier.

I had bought a Sharper Image Ionic Quadra Breeze which came with the bathroom unit. The bathroom unit stopped working a year into having it but I never really had problems with the unit execpt for static electrcity noises, especiallly when it needed to be cleaned. Yesterday I cleand the grids and but it back in the unti and turned ito n and heard those noises again. A few minutes later I smelled plastic buring and saw just the red clean light on the unit flickering.

I unplugged it and had a hard time removing the grids. I finally get them out and see that the bottom is all melted. the thing almost caught fire. My house still smelt like burning plastic this morning. What recourse do I have since it has a liftime warranty? Is this unit going to have to go out with this weeks trash?

I am out money.

I had very good experiences with the ionic quadra. my family owns four units and we all love them. My mother has heart problems and sometimes had trouble breathing- the ionic breeze helps her a lot. She also has a small travel unit she carries with her everywhere. I wanted to share a good story.

We purchased 2 ionic breeze Quatra in April 2004 . They were purchased because my 4 year old at the time was diagnosed with asthma and allergies. One of them began having troubles within 3 years after purchase and I had made (2)seperate phone calls to the customer service # to let them know it was making unusual sounds and they suggested vaccuming it and using the hairdryer to blow any dust out. I was faithful each week (and still do) to clean both of the units.

A few weeks ago the troubled unit discontinued working and will not turn on at this point. I've tried to email the Sharper Image and they suggest looking online for answers. I feel cheated because I now have one working unit. My husband was told when we bought them they were guarenteed for as long as we owned them. We spend over $550.00 for the two of the units and we're out of one completely now. I'm very angry and just want a new unit to replace the broken one.

One unit began making unusual sounds. I called the customer service number each time this happened and they said to vacuum the unit and use the hairdryer to blow the dust out. (this was over 14 months ago that I called). The unit has recently discontinued to work and will not turn on any longer.

Bought two units because both my daughter age 3 and myself have asthma. $750 and countless doctor visits.

I purchased a Sharper Image digital photo album w/keychain. It came with a deffetive program disc. I tried to load it form the online web site, which did not work. I tried speaking to a c/s person, stil did not work. I even had one of c/s people hang up on me. As far as I am concerned, this item is really poor quality, which is really unfortuante. I have purchased many items from S/I over the years and I guess it is the poor quality that is the reason [their] stores are closing.

I purchased a Sharper Image Ionic Breeze MIDI Air Purifier in December of 2006 (via QVC). It worked fine until about two month ago when the red cleaning alert light came on and stayed on even though the unit was clean. In trying to find out where to get the unit serviced, I find Shaprer Image in bankruptcy.

I had purchased $200 worth of Sharper Image gift cards and gave as Christmas gift in 2007. Then a month later when my son wanted to use them, he was told they weren't honored. I called Victorias Secret Home program and was told you would honor them if sent to you. I sent the $200 in gift cards to you by certified mail on October 20, 2008 and have heard nothing yet. I'd included the credit card they were to be reimbursed to and as of last week it was not credited to card yet. How long does the process take as you now have had the gift cards for 2 months?

hi, i got a very disturbing email from my mother the other day, in which she told me to unplug my breezes because her larger one started to melt and smelled like burning rubber she said. i found it very ironic because i have the larger one which seems to be ok, but i unplugged and wont use anymore due to moms experience, and i have the small wall unit which is in my bathroom.

well, about 2 weeks ago i walked in the bathroom and the ionic breeze was working so hard that you could actually see the electricity in it. when i went to unplug it i got a terrible shock and have not put that one back in either. i called your company to see what was wrong anf thet said it was my problem with bad electrical wiring. i felt like i was really being ripped off.

i didnt even know there was a problem with the company and filing bankruptcy until my mom sennt me the website. why dont you tell people about something like this, in our case as well as my mothers there could have been a very serious fire. what i dont get is why the recall on these were not made public, we had to go on the internet only to find out there were others with the same problems.

when taking out the filter on the wall unit, i found that on the inside the metal was literally blackened and charred. there is also a small black area right around the outlet it had been plugged into, this is really scarring for people like me who have kids and animals in the house. im sorry to say i threw my ionic breezes out to the trash and will never buy from your company again. thanks for listening

I have eight Ionic Breeze Air Purifiers for 1800sq, ft. all purschased within the last 2 1/2 yrs. After reading the information my son sent me from your site I am very concerned. I will turn them all off immediately. Do I have any recourse as I have alot of money invested in them?

I am not aware of any physical damages at this point. However they may not be showing up at this time.

I purchased 2 Pro Plus IB Quadras on line from Sharper Image in 8/2007. Both were returned within one year and fixed (covered by warranty). But now one of the Quadras is not working and I am unable to contact the company. I guess I will have to look for another air purifier. I did not have any medical problems resulting from the use of the product. I still have one left that is operating ok.

My original investment was 608.89 for both Quadras.

I purchased two light sabers for my boys and also purchased the extended warranties. They need replacing but now I have no one to contact. I looks as though they took my money and ran. I read where one guy send his money and light saber for return and never got either one back. What a ripe off.

i have an extended warranty with sharper image and now have a problem with the purchase, its a sky caddie golf machine. Is there anyway I still can have this repaired under warranty?

My Sharper Image Ionic Air cleaner did not clean the air,allergies got worse, and it started making loud crackli noises that led the family dog to take refuge upstairs and refuse to come down. Finally the cracle turned to sparks almost setting a fire.

See above. The high price of unit,doctor bills for 2 family members, traumatized dog, endangered lives from near fire.

I have a credit for $400. I went to redeem the credit in 2008 and was informed that I had to buy something for $800 to redeem $400. I am out $400.

I've got two Sharper Image Hybrid GP air purifiers and they both have the same problem. Is there any way to repair the electric grids so it doesn't crackle and go to the dry mode all the time? I'm ****** about being taken for $800 and haven't been able to let them go in the garbage. Are there any repair options or do I need to throw these away?

Purchased the Ionic Breeze Quadra 3.0 around 2003 based on the advertized benefits of the product for my daughter, who was then 11 years old and has asthma. Within the past few years, her asthma has been getting worse, to the point of being hospitalized.In recent times I have heard of the potential problem that the Breeze may cause and was concerned.

My daughter with asthma has been hospitalized multiple times, most recently Sept. 2008. Her stay was lenghtly and difficult. Since then we have turned off the Ionic Breeze and tests have shown( with doctors) that her asthma has drastically improved. A purchase we thought would help, seemed to have hurt her and caused undo pain to the rest of the family over her asthma scares.

The bike is now falling apart and is about to no longer pedal. The bike came with a guarantee and warrenty I believe it may have been a lifetime warrenty for defects. This bike is definately defective. My brother loved it and used it often after a knee surgery to help recover his knee after surgery.

I told him no problem, he had kept the box and all the paperwork the bike came from and I "thought" being Sharper Image Guaranteed their products I would simply contact them and ask for a replacement.

I was obviously unaware that Shaper Image had closed all it stores and all these problems the company was having and had.

Obviously my complaint is that now I seem to be out a very expensive item bought with a, "I thought great warrenty so I had no worries if the item were to be defective they would replace it without a problem.

My question, if anyone can advice me is, can this $150.00 bike still be replaced by Sharper Image, that I'm reading is still doing business online? If the company is not "out of business" being they are still doing online business, is this a recoverable thing? Can the bike be replaced? If so, how? How & who would I contact to have it replaced and the warranty made good?

If anyone has the answer to this problem with Sharper Image I would really appreciate the advice, answers to have a way to have this item purchase from a Sharper Image store.

Bought ionic breeze does not work paid 600.00 Sharper image out of business.

out 600.00

3 years ago I bought a Sharper Image Ionic Breeze Germicidal Protection Silent Air Pufifier, model S1830. I kept it on 24-7 in my bedroom due to allergies with my cat...and thinking this was supposed to be good for me. I also purchased one for my sister who suffers with Epstein Bar and many bronchial issues. Mine just died and I was upset that the company is out of business as I have a 5 year warranty on it.

I looked online for help and this is where I learned of the lawsuit about the effects of damaging ozone. I began suffering over the last year with asthma like symptoms, shortness of breath and inability to catch my breath. Not only did I sleep in my bedroom, but I did my daily Yoga and Qigong practices in there which require deep breathing. It has become increasingly harder to catch my breath and I have been fearful that I am developing ashma. I could not figure out why as I live in the desert and am in great physical shape, use treadmill and weight, etc.

But this breathing thing has really concerned me. I am shocked to read about the lawsuits regarding the effects of this product. I need to let my sister know as soon as I complete this letter to you. Is there any civil lawsuit for comsumers that I can join? First I was upset that Sharper Image was out of business and would not be able to honor the 5 year warranty I have...but now I am even more angry to learn of this but happy that this machine could be the cause of my breathing issues!!!!!!

I bought two Ionic Breeze Professional series (GP) protection. Model S1861 Oct 2005. several years ago i hgad to return ione unit for repairs -they simply gave me a replacement when i returned the broken unit. Today I noticed that one of my units wasn't working again. I've miss placed my paper work from sharper Image who ordered these two units from- So I got on line and ran into this web site for customers having issues with the Ionic breeze. All this makes sense to me now with my sleep apnea problem--it's gotten really bad while I use these units.

I just wrote it off to allergies in the air-But that is why I got these units to remove the bad air and replace it with good air. I've had a number of breathing issues that I've contacted several doctors about and they say it's probably allergies and to take over the counter aids. One doctor gave me med to help with my allergies. I was going to call today and get this unit replace again--But after what I've read here I'll probably put it in the garage and wait to hear back from your study?

I start every day with clogged head and a tightness in my chest-feeling tired and very allergic to something. it has even cause my joints to hurt.

paper work from sharper Image who ordered these two units from-So I got on line and ran into this web site for customers having issues with the Ionic breeze.All this makes sense to me now with my sleep apnea problem--it's gotten really bad while I use these units. I just wrote it off to allergies in the air-But that is why I got these units to remove the bad air and replace it with good air.

I was going to call today and get this unit replace again--But after what I've read here I'll probably put it in the garage and wait to hear back from your study?

bought two ionic breeze quadras in 2004. one does not work at all. failed fan motor. the other we do not use due to health reports about harmful ozone. we are out $499.00

We purchased 3 ionizing air cleaners - Quadra - and now we are being told by consumeraffairs.com that not only do these machines NOT work but they could cause health issues in healthy people. I have developed a cough for no apparent reason.

We paid upwards of 700 dollars for these machines and now I am losing my sense of smell and have a mysterious cough. I am worried that these machines have jeopardized my health (and my husband's). We want our money back now. Shame on this company for selling something that is supposed to cleanse your air and environment and then to find out later that it actually will harm you!

We purchased the Ionic Breeze Air Purifier model S1830. It no longer functions and it has a 5 year warranty. It is 4 years old. Sharper Image appears to be bankrupt.

When I found out about the ozone problem. I learned they rectified it but wouldnt replace it. I'm a respiratory therapist and and understand the damaging effects of ozone my son and family and animals were surrounded by it. They put a unit on it that suppose to convert back to o2 but they wouldnt reimberst me for the health threating unit or give me the upgrade.

POSSIBLE INDUCED CHRONIC OBSTRUCTIVE LUNG DISEASE IN FORM OF CHILD ASMASTHA OR RESTRICTIVE OR OBSTRUCTIVE DISEASE IN ADULT INHABITING HOUSEHOLD AND PETS DOG AND CAT.

Because of my husband's allergies, we purchased four ionic air cleaners--the last one was the quadro. All of them cost more than $400. each. We just now have read of the dangerous ozone being emitted, so we are disconnecting the cleaners.

Over $1600. paid for dangerous air cleaners by Sharper Image.

Purchased Time and Tempature Alarm Clock that the second hour number out and the reading of Tempatures do not work.

Since the product can not be used as purchased, the money spent was lost.

I hav ionic Breeze Air purifier. it quits working. I have a 5 yr warranty, now they are close due to class action suit I can't have a reimbursement. am affraid to use this again due to a reported respiratory problem. Stores are closed. So no one to go to.

Approximately 4-5 years ago I purchased 2 Ionic Breezes. I am a certified massage therapist and take into effect the air quality in my offices. Over the years I have slowly been having more problems with my sinuses, a symptom I have never had problems with before. My Dr. has put me on Nasonex for the past couple of years to live with this problem. In the past year I placed an Ionic Breeze in both of my massage offices. I noticed my sinus problems have really flared up in the past year, even using my sinus spray.

As a massage therapist working on clients, it is placing me in a unhealthy position around my clients when my sinuses start to drain and I have to excuse myself to blow my nose. Since removing the ionic Breezes from my offices my sinus condition have improved. I have never considered that a product marketed to clean air would be the cause of my sinus problems in the past years. If possible I would like to be reimbursed for these products and some reimburstment for the money I have spent for medical supplies in the past years.

The main physical damage I have experienced is my chronic sinus problems since using the Ionic Breeze.

I purchased two hybrid air purifires. now one does not work at all. Can i get my money back?

I lost all that money..800 or so. i thought they had the best product and now i find out i was swindled

I have sinus problems and I bought an Ionic Breeze. The thing works so great, I bought seven more of them, and my sinus problems are nil, while I'm in my home. I have purchased: floor lamps [4], desk lamp, throws and all kinds of other things, from The Sharper Image, and I have had NO problems with anything. I have highly recommended The Sharper Image to LOTS of people. I even recommended the Ionic Breeze to my doctor. I am very sorry that some people are having problems, with the Ionic Breeze and causing so much problems with The Sharper Image company.

Purchased 2 lg. floor models Air Professional Plus Ionic Breeze Quadra Replacement guaranteed at store if Quadra not functional within two years. We now have no store to get the promised replacement of the item that broke down within 8 mo.

We are out the money that we paid this expensive item. We sacrificed to purchase this Ionic Breeze Quadra thinking it would provide clean air in our home We are retired and on a limited budget.

We LOVE our Ionic Breeze units. My wife bought two of them over six years ago and we have been VERY pleased with them. Properly reading the instructions and using the units according to the manufacturer's directions has resulted in NO untoward health or other effects. They have shown themselves to be very effective in reducing particulate matter in our home environment: Less dust and pet dander, fewer breathing problems.

A couple of years ago in response to news reports (and just to be safe) we added the catalytic O3 to O2 converters to our units; and added a THIRD Ionic Breeze to our home collection; as well as two more units for use in our business. They are quite effective in removing offensive odors (tobacco & pot smoke, etc.) from hotel rooms and other public areas.

purchased a can opener with warranty...it is broken and I would like to use the warranty to replace it. Also purchased warranty on ionic breeze and want to know the status should it need to be replaced. Considering the reports am I eligible for return & refund?

I recently discovered Sharper Image closed its stores and filed for bankruptcy. My unit went on the blink and it is still under warranty. Who do I go to now to get it replaced/repaired? One part of me says not to bother after reading your report about the doubtful benefits of these cleaners. Any suggestions?

Purchased 2 Ionic Breeze units after the 2003 fire in Moorpark, CA. We bought the units to clear the smoke odor from our home.

We were pleased to discover that the smoke odor was almost gone, after 3 days; completely gone after 7 days.

We have 3 of the ionic brezzes now both of my daughters have lung problems.

We have had several asthma tests, and allergie tests my youngest daughter had to have surgery!

I bought 3 Ionic Breezes from the Sharper Image. We have had NOTHING BUT PROBLEMS with the units so I shut them off...it makes my asthma and allergies a lot worse then they were. My neice cannot even be in a room with the Ionic Breezes since she also has the same issues. I also paid for a 5 year warranty on these things that by the way one is not in working condition, and now I have no way of getting the money back.

We are not made of money and couldn't afford these to begin with, however the company promised so much and in the end it was nothing but false advertisement. I just want my money back at least for the broken breeze and my warranty since I got nothing out of it. They just took our money and pretty much ran when they filed bankruptcy. There money problems should not be anyone else's money problems.

Allergies and asthma got MUCH worse. The ozone that supposedly is turned into oxygen is what made it very hard for me to breathe. The product did not work to the standards the company had said they worked.

I purchased a HP800 Laser Stars projector in 04/16/08 and returned it for an exchange due to a malfunctioning product #1 Defective. I called for a Return Auth and received a prepaid label # 0013013208. This was HP800 was paid for on a credit card of $ 154.03 and I returned it for exchange on 5/22/08. I also put a tracking receipt on the package.

I never received a replacement nor was I issued a credit or refund. I would like to know how they intend to resolve this matter? Especially if they went bankrupt and closed the physical stores but I'm reading that they are going to continue as a on-line catalog. They have my money and the defective product!

I bought three units. Two of the newer quadras and one was the older model. They all collected dust and what ever it is on the metal collection areas. The air smelled great coming out of it. I assumed it was working great. I don't have any health problems, I am sensitive to chemicals so I though it would be a good thing to have. I have not noticed any bad side effects.

Now after reading this news that it procuces too much ozone to be healthy I turned mine off. I guess I will see If I feel any different. It's too bad. I paid over $300.00 for each of them and I didn't have much money when I did. I didn't have much money when I purchased three of these units. And now I am afraid to use them.

Please send me any contact info on the ongoing lawsuit regarding the Ionic Breeze air filter. Thank-you.

My wife and I have serious allergies. We bought 2 of the quad models. They only exacerbated our allergies. Now both are broken and we have no recourse. We bought them on line with the ads stating that it would give us relief, instead they brought us misery.

excessive coughing and sneezing. A lifestyle that we thought we would enjoy, but were sorely dissapointed. Loss of sleep. I do not like wheezing like I have pnemonia. (SIC)

I have 2 air purifires that dont work. What should I do?

I bought two of the ionic breezes and turned them off after about a year of use. They were in two bedrooms and we would wake up coughing. I still have both units and receipts.

Puchased three of the Ionic Breeze air cleaners...two to three years ago. Concerned over the issue with harmful emmisions that these units may have casued to my family.

We purshaed a branded Star Wars gift with a warranty. The toy no longer works. I paid for the warranty but the store is gone.

My son was very upset. The toy broke shortly after we gave it to him. We paid for the warranty and toy. Cost $115.

I have a Sharper Image credit. How do I cash it in?

I purchase 2 Ionic Breeze units from Sharper Image, Had them replaced twice and they still dont work and now Sharper Image is out of business. Wonder why??? GO figure too many bad produtcts. This being another one and 5 year Warranty, YAH where???

I had purchased two sharper image silent air purifiers. (Quadra)I had nothing but problems with them returning them for replacement. They seemed to send me old (used) but cleaned up units. I returned them after around two to three months of use since they either stopped working or made a horrible sound that you could not get rid of. I asked after a while after returning them for at least 5 times ea. i asked for a return of my money since they couldnt satify me with the product they refused and sent me the newest model which isnt any better than the others. they should be sued for selling such a junk product for so much money. or return the money back for them. i spent at least 150.oo for shipping charges that was never returned.

my time and money spent to return and pick up junk units

Too bad Sharper Image lost its lawsuit re the Ionic Breeze. It DOES clean the air and I have COPD that worsens when the machine is off. I love the Ionic Breeze and have one in every room.

This company is out of business... I have a gift card, is there any way to get my money back?

loss of cash

I purchased 2 pro plus IB quadra for $349.95 and get the 2nd one 1/2 off. And I purchased the replacement guarantee for both of them at $39.95. Had to return one because of the noise and he told me it was just a lemon. so I got another one free. OK. So later I bought a mini one for the bedroom and the same thing buy one at regular price and get one for 1/2 price. Plus the replacement guarantee for $39.95. I thought it was the answer to my allergies.

I got a cough and to boot my dog started coughing too. So I went online to you, comsumers and long and behold it was on your alerts. I read it and everything was making sence to me. I want to know how I get my money back, I spent alot. We called the company. now we called back and the lines have been disconnected. Red flag. If you can help I can appreciate it. Thank you

I bought an ionic breeze last spring and used it constantly until it died a few months later. I was cleaning out my room and was about to throw it out, but decided to look up the sharper image on google first. That was when I came across an article about The Sharper image going bankrupt because of this product and saw a story about a lady who said her asthma had improved since she stopped using her ionic breeze and that she didn't know how much damage had been done to her lungs.

This got me thinking. I realized that I started having lung problems shortly after I started using this product. I don't know if it is related, but thought I would let you know just in case it was. I was hospitalized twice in two months. Once at the start of summer (just after I bout it), and the second time at the end of summer (shortly after it died). I haven't had any problems since then. I was hospitalized for spontaneous pneumomediasteinum (basically a hole in my lung). Just wondering if their may be a connection. Thanks!

I purchased 2 Ionic Breeze Quadra. 8-2004. I'm a nurse and had no season allergies. but had alot of dust in the house. Since I purchased the Quadra I have experienced upper respiratory problems. This year has been the worst. All year I have had sinus and upper airway swelling and constant pressure. sinus infections and it has not gone away.

I have been using the quadra by Ionic Breeze for 4 years and in my bedroom close to my bed I would close the door when I left in the morning because the instructions told me to. And when I came home I would smell The Ozone in the air. But I thought I was smelling fresh air. I trusted the Sharper Image. This the first time I even heard about a class action lawsuit. I have recently been off work from hospital again and I'm now going to ask my Doctor to send me to a Specialist in ENT. Because my symptoms will not go away. PLease have some one contact me. About this lawsuit. Thank-you

medical bills. loss of work. and now I'm going to see ( ENT) specialist ears nose and throat . I suffer with constant upper airway swelling and drainage.

I personally love my ionic breeze. We have a son that was taken to the hospital because of breathing problems onset by a cold. We discovered that he is susceptible to an asthmatic reaction when he gets an upper respiratory infections. I immediately went out a purchased two ionic breezed. I can't say that the ionic breezes alone is the reason our son has not had an asthma episode in three years but each time I clean my ionic breeze I am shocked at the sediment and lint it picks up from the air in just a week. It's doing something.

I have been using an Ionic Breeze to assist with clearing the air in my bedroom and to sleep easier since about 1997 or 1998.

I have had ongoing problems with arthritis that I believe developed at the very same time I began using the ionic breeze. I only recently stopped using it. I did not know that it was releasing harmful ozone into my bedroom. I would like more clarification on any reports that have been submitted on this product. I know that at 38 or 39 years old, I was far too young to begin developing arthritis and Now I am certain that this machine that I kept by my bedside to help clean my air, was actually affecting me in a very debillitating way.

I bought 2 ionic breezes a few years ago at over 600.00 for both. They didn't seem like they did much so I called the company before the 30 day trial period was up and they said I had to send back and they needed to recieve them before the trial period. That doesn't seem like a 30 day trial period does it?

I just cleaned them and noticed a glowing coming from one of them. It is shorting out I guess. They have been useless and as far as I am concerned, I feel as though Sharper Image has stolen over 600.00 dollars from me. I am going to use mine for target practice.

I've owned multiple SI air units, and can only report that they made the air in my home, apartment, or whatever (as appropriate, over time) seem much more clean, having taken on a fresher atmosphere. Certainly, I was able to observe the dirt in the air that was removed by these units while cleaning off the units', and can only say that it felt as if the air I was breathing (or, at the least, smelling) was much more like the air by the ocean - freer and fresher. I'm not really the sort of person who is susceptible of being bamboozled easily - actually, quite more the opposite. I've been a high tech attorney for about 25 years or more. I WILL admit to being a positive sort of person, always willing to grant the benefit of doubt. So, I will be very interested in hearing how others and I may have been bamboozled.

If these things are completely [bad], I'll be wildly surprised, especially if they are actually bad for one's body, soul, etc., instead of being at best of no effect and, at worst, actually bad for a human. I would specifically like to have an attorney contact me in these regards, since my own experience should be somewhat more color-blind.

I've owned multiple SI air units, and can only report that they made the air in my home, apartment, or whatever (as appropriate, over time) seem much more clean, having taken on a "fresher" atmosphere. Certainly, I was able to observe the dirt in the air that was removed by these units while cleaning off the units', and can only say that it felt as if the air I was breathing (or, at the least, smelling) was much more like the air by the ocean - freer and fresher. I'm not really the sort of person who is susceptible of being bamboozled easily - actually, quite more the opposite. *I've been a high tech attorney for about 25 years or more*, and am in no way a "Woodstock Sun-Groper." I WILL admit to being a positive sort of person, always willing to grant the benefit of doubt. So, I will be very interested in hearing how others and I may have been bamboozled.

i did not know about the problems with the shaper image. i owne three systems and my daughter does have a sever case of astma. and it has got some worse. because of the knowage about the system we are not using the systems no more i would like a full refund on the system that i have thank you

we won an Ionic Breeze Quadra thru the company my husband works at. Well yesterday I plugged it in and last night, My oldest daughter who has Asthma & Allergies was complaining that she wasn't feel to good, I felt likr I was getting sick with a sinus infection, and my youngest daughter who has severe allergies , was up this morning hacking up a lung.. I TURNED IT OFF AND IT IS GOING IN THE TRASH ..

WE ARE ALL SICK WITH BAD COUGH, RUNNY NOSE

we purchased 2 of these. We were told we might have air quality issues in our brand new condominium. I began to get ill, and my husband though that he should buy more to try and treat more of the space in the condo. I can definitely attest that they made me very sick , and I have doctor records to prove it. OUr air conditioner man finally told us to get them out of our house, ,and we installed a new filter which worked perfectly, but it has taken me a long time to get over the effects received from the Sharper Image.I never received any info that there was anything where they could be reported and tried for all the damage they have done. I want to be included in this.

My health deteriorated to be point that I could not get out of bed. When we left for a couple of months, I would immediately get better. We finally after two years, hired a air specialist to come in and tell us what was wrong. He tested and knew immediately.

I have three sharper image quadra air purifiers Seen on web they filed bankruptcy. Telephone numbers disconnectd Read some complaints on line. Trying to call the company - gone ?

My daugther wants a humidfier, found the quadra does not help . Or is she receiving symtoms as other consumers. Can you mail me the report on: Sharper Image

i bought a ionic breeze quadra quiet breeze it no longer works and i have no contact numbers to try and get my money back, plus my husband has severe allergies which is why we bought it and i think his allergies has gotten worse. please help.

I have a $50.00 gift certificate---any good anywhere???

loss of $50.00 worth of merchandise

The watch stopped working. Still under warrenty, but the store is gone. Tried to bring to manufacturing co, but they stopped making and selling them a long time ago, even though I paid $100 right before the store closed.

A $100 and no watch. Where can I take it. Jewelers will not touch it.

I have bought 3 Ionic Breeze units snf love every one of them. My first one developped a short and I replaced it with 2 new ones. I have no complaints.

i boughta ionic breezer from sharper image about 4 yrears ago, then it started making noise, they replaced it, then a few yers later it started making loud racket, then it was replaced by the one i have now, which is doin the same thing. i did everything they told me to do over the phone, but it has not worked. i want my money back.

time and moneey. angela's asma has seemed to worsen

I purchased Ionic Breeze air purifier several years ago. I shut the purifier down when I learned that it was essentially ineffective and emitted ozone that could be harmful to one's health. Fortunately for us we have not suffered any health problems since it was shut off early after our purchase. We were not part on any class action lawsuit and don't expect any monetary reimbursement. But I would like to know how to dispose of the machine. Where does one go to dispose of such a machine?

I have had my Ionic Breeze replaced 3-4 times and now have another that doesn't work. I want my money back but, that's doubtful since the co. is going out of business. Am I eligble for a class action suit?

Lost $200-250

I purchased an alarm clock with weather detector and the machine just stopped working all together. I know that the company filed for chaper 11 but I just needed to let you know how unhappy my husband was with the company.

I spend over 500 dollars on one of those quadras I have already returned once. And have been trying to figure out how to get ahold of them to exchange it for another because I was promised a 5 year warranty on this thing that I don't even think works in the first place. I honestly see no evidence.I am hoping its something magical that must be happening--I did spend sooo much money. In fact I am still apying it off on my credit card from 3 years ago.

I am still paying off the high apr credit card I used when I felt like I absolutly needed this product.

I was in Little Rock for multiple myeloma treatment at the University of Arkansas Medical Center. I had double stem cell transplant. Because of the chemotherapy, my immune level was very low so I bought two air filters for my home. I have used them for several years. Both my wife and I suffer from chronic sinus problems and I have developed wheezing. Could the filter be the reason?

I had hard time breathing. I thought it was caused by my asthma was irratated so I consistantly used ionic breeze. However when ionic breeze broke down, I am feeling much better.

bought a Sharper Image Design #S1503,table lamp; this lamp just quit, and refused to light it's 8" circular flourescent tube.

I cleaned it, and can't get it started. Now with Sharper Image stores closed, and the Ionic GP unit still under warranty, I can not find a source to repair it or replace it. Please advise me as to what to do.

I purchased two Ionic breeze Quadra GP They worked great as long as you kept tem cleaned properly. One of tem stoped working So I called the store no answer. I found an 1-800 number tey said the are going out of business, I could not get it repaired and would have to file a class action siute and I would not get a total refund.

Reported a problem with remote control helicopter received as a Christmas. I need replacement parts. I found that company which produced helicopter offered no replacement parts. I was instructed to return unit to Sharper Image and I would receive a certificate which I could use to purchase a different style unit or something else.

I Love the store... But I bought an Ionic brezze quadra and... It no longer works I went to persue getting it serviced then I find out that emits potentially dangerous ozone...VERY UPSET...How do I get my money back...

currently do not recall the exact price with the tax...I do recall it being expensive like $300. I don't even want to think about any potential long term effects. I bought it in arround Aug. 2005 & It stopped working in Nov. 2008

12/4/08 I purchased a Sharper Image S1853 Midi Silent Air Purifier at Linens N Things liquidation, no returns accepted. 12/05/08 I read your article. Did I fall prey to someone at Linens N Things trying to get their money back from a bankrupted Sharper Image? Is Linens N Things an authorized dealer in Miami?

Sometime in (I believe) 2003 I purchase 2 ionic breeze Quadras (the second one was 1/2 price) for my son who is handicapped and lives in a cerebral palsy facility. After a month or two I realized it produced no change in his breathing and decided to return it. I received a credit which I partially used and for a time forgot about the left over portion of the credit. In 2007 I went to the Sharper Image online and found out about the bankruptcy. It seems that I have no way of using the remaining credit.

To answer the question, no physical damage resulted. However,I am out about $75 to $100 (I have the receipts and certificates at home supporting my claim). The reason I am writing you now is that I received a flyer from JCPenney which contained several items with the Sharper Image name and thought perhaps somehow I might be able to redeem my credit certificate. Would you be so kind as to let me know if I have any way of using the above.

I bought my Ionic Breeze Quadra Silent Air Purifier from Sharper Image online in 2006 and paid approximately $300 for it. Before the one-year warranty was up -- it completely died. Sharper Image agreed to fix or replace it -- which they did in July 2007. This past spring, 2008, the replacement unit started to malfunction again. I have been unable to get through to the customer service number that was provided on the product brochure. And the number on the brochure for Sharper Image Corporation in San Francisco, CA rings busy.

$300 for a system that lasted less than 2 years...and having no way to resolve my disatisfaction with the product.

I've been reading about the Sharper Image Ionic Breeze problems, and recently, with worsening asthma and sinus infections, my allergist advised me that the ozone produced by these units may be aggravating the conditions.

I have three of these machines in the house, unplugging them recently because of the above warning, and I'm not sure yet, but I think things are improving. The units have never really cleared the air in my condo, leaving a lot of dust as if they were not functioning, and only seem to collect particles like the front of an old tube tv set, rather than cleaning any odor or allergens. I can smell the ozone, and odd smells that others can't detect, which I attribute to some damage to my respiratory system. If there is a recall, these things go back, but more importantly, what if there is proven damage to our health? Thanks.

I have Sharper Image rewards cards totaling $160 and would like to redeem them. All Sharper Image numbers, web info, etc are no longer in service, so I have no idea how to use them. The company should provide a means to reimburse or allow us to redeem these.

I bought 2 Ionic Breeze Quadra from Sharper Image over the Internet, and I also received 2 small air cleaners as gifts. Since then there was always a funny smell circulating around the house. I was coughing and chocking feeling nauseous. I never made the connection until my husband told me that it was coming from the machines and had me turned them off.

My husband told me that it was a waste of money because I was supposed to get relief from my allergies instead I was getting more allergies and more nasal congestion. I still have them sitting in a corner expensive and worthless.

I purchased the air cleaner in August 2008 from Bed, Bath, and Beyond for my wife's birthday. Today I found out from you that the air cleaner produces an excessive amount of unsafe ozone. With the manufacturer in backrupcy, is there any way I can get my money back? I can't find my receipt. Is the product a definite health risk?

My ionic breeze from sharper image makes loud sounds and sparks are seen. It's our second one in one year.

Unsafe

Sinse We have had this thing I have been coughing ,and sence it quite working my cough has gotten bettet

I think the ion generator has damage my lungs

If the Ionic Breeze doesn't work to clean air, what's all this junk collected on the metal surfaces here? It takes the cigarette smoke out of the air, trust me!

My only complaint is having to clean the surrounding cage, which is hard to do. Worse than venetian blinds.

As for the ion problem, people shouldn't believe everything they hear and read. Most such problems people have are purely in their heads.

I have 5 year guarantee and have a broken item that I paid $349.95 that needs repair

going on for Ionic breeze air purifier

I have store credit and don't know how to get it back due to the bankruptcy. I have tried to communicate with Sharper Image via email but have not received any correspondence back, please advice in how to get my money back ($367.94)Thank you

I purchased 2 IBGP Ionic Breeze items on March 14, 2003 for my father and my self. My father fell from dizzness on October 9, 2004. My father had not had any episodes of dizziness before . He lived by himself and was driving and walking unassisted. He had been using the ionic breeze since March of 2003.

He lacerated his left arm and broke his hip. He spent 4 days at Midland Memorial Hospital for the hip surgery and then approximately 29 days at Midland Memorial Rehab. Consequently he could no longer drive or live alone. He had to sell his home and move in with me and I have had him ever since. He has been unable to even reach down and tie his right shoe which is the side the hip was broke on. He did not have a stroke. I am wondering if the ionic breeze did not have something to do with his fall. He had the ionic breeze in the living room where he spent most of his time.

I have used this product in my home and have experienced dizziness allergies and headaches since March 2003. I was going over the sharper image bankruptsy information and came across this and jsut happened to think that all this may be connected with the ionic breeze since we had not experienced these symptoms before. I could get my fathers medical records if necessary. I have not consulted with a physician as I do not have insurance . I did not work after my father fell and have been taking care of him. I went back to work part time for about three hours in the evening. I have one of the bathroom ionic breezes in my bathroom that I also use the bathroom ionic breeze that I have running all the time and wake up with headaches and dizziness. Just curious if this is the cause as in retrospect I have not had these before using the item.

My dad has also developed allergies he did not have before. Is there anyway that I may be reimbursed from this company for these items? I had no idea all this was going on with the bankruptsy untill I found it on the internet. the purchase price was $499.95 for the first ionic breeze and the second one was $249.97. the number on the wall bathroom ionic breeze is SI627 and it was $69.95.

In 2004 I purchased an Ionic Breeze Quadra Air Purifier at a cost of $399.95. It had a 5 year warranty. I thought it would help with my breathing as I have COPD. In late 2007, I began having problems with the machine rusting and not working properly. I returned it and they sent me another machine which arrived in Jan. 2008. It was the wrong model and I had to return the second machine. We finally got the correct model. Now this new machine has quit working altogether. It hasn't performed as stated and I have not noticed any difference in the air quality in my home.

I contacted the company several times at the same numbers I used previously but all I get is a recording stating that your call did not go through. I understand that there is a class action suit at this time concerning these air purifiers. I was not informed of this so don't know if it is too late to get involved or not. Please advise if I have any other recourse as I am most unhappy with this purchase. It has been nothing but a problem and hasn't helped me at all. Thank you.

After spending over $400.00, I expected results as advertised. As for my breathing problems, it did not help them at all.

I bought the Ionic Breeze Quadra several years ago from the Sharper Image on Madison Avenue. I used it constantly in my bedroom and cleaned it at least once a week. About three months ago the odor that it emitted started becoming stronger and stronger. I unpluged the Ionic Breeze and packed it up with the intention of having it repaired. I went on the internet explorer today to look for a repair shop and discovered all the negative information and harmful consequences.

I have had what seems like the opposite reaction to the machine if that is possible. Instead of reduced sense of smell mine seems to be increased to the point that I seem to overreact and become ill at any strong odor.

Six years ago, my wife purchase two ionic breeze quadras for air purification purposes.

At first everything seemed to be alright. But then I began having problems with my sinus beginning to run. I thought I was allergic to something. I went to the docters several times and tried numerous kinds of medication. The allergy's were getting worse. In the past several years we had to replace the machines at least 6 times because they broke down. I noticed that while one of the machines was not working that my sinus's did not run. It seemed everytime one of the machines went down my sinus's a lot better.

I bought FOUR ionic breeze, 3 large, one compact, for this large house. had the compact at the previous house and seemed okay. At this house, they all started 'humming' after about 2 weeks. All four are in the garage.

No recourse avaialbe as they were bought through Ebay for better pricing.

However, I estimate about $500-550 wasted.

quadra breeze ionizer made my alleriges worse.

allergy symtoms intensified when I tried to sleep

I purchased a Pro Plus Ionic Breeze Quadra for $349.95+$23.27 in taxes on January 7, 2008 and it has completely failed and now that the company is gone out of business there is nowhere to exchange this unit. Having COPD and asthma like symptoms, we thought this may help with my breathing, but having read some of the e-mails about this machine, I'm not so sure it helped at all.

If there is anyway of some recourse, then I want some advice on what to do at this point. I'd really like my money back, but I'm not holding my breath, but Boy do I feel ripped off! Thank You

On 10 May 2007, I purchased two (2) "Professional Plus" Ionic Breeze GP Silent Air Purifiers with Ultraviolet Germicidal Protection for over $400. each. By 04 Feb 2008, both units were not operating because of a faulty sensor switch that shut the unit off because a sensor light displayed that the unit needed cleaning. The units were cleaned weekly and were spotless, but they still would not function. The Sharper Image replaced them on 04 Feb 08, and sold me "Replacement and Service Guarantees" for both units.

Now the two replacement units are not functioning with the same problem...sensor light says they need to be cleaned, but they are clean. Went to take them back today (28 Nov 08)

and the Sharper Image store is gone. The place is vacant, with no other info. They sold defective products to begin with, replaced them with two more defective products and had the balls to sell me replacement and service guarantees. Now we are stuck. What recourse to I have? I am out almost $1000.

Purchased two Ionic Breeze Quadra Silent Air Purifiers 12-1-07. Both units have quit working. There are apparently no stores left, no place to get our warranties satisfied, no place for repairs, etc., etc.

My wife and my granddaughter have respiratory problems. The economic problem is $600.00 for an item less than one year old that no one will take any responsibility for. We understand The Sharper Image is in bankruptcy but there certainly must be some sort of recourse for people in positions like ours.

I have a $271 credit to Sharper Image and I would like to know what I can do to redeem it if the stores are going out of business.

About 3 years ago I purchased a radio alarm clock returned it and could only get a gift certificate. I have never used it and now it is worth-less. ($216.95)ALSO I just read about the Ionic Breeze Consumer Reports info. and have unplugged mine. I had no idea it gave of un-healthy ozones. btw it was the 4th one I've owned. The other's broke and were replaced at no charge to me.

My gift certificate of $216.95 is now worth-less. Today after reading about the ion breeze have un-plugged mine. I will see if my alergy's get better seeing the ion breeze gives off an un-healthy ozone. I had it in the bedroom.

I purchased 2 ionic breeze GP professional series from Sharper Image in February of 2006 for $905. They came with a 5 year warranty. A couple months ago both units quit working completely as if they are not even plugged in; no lights, no action, nothing. I have attempted to contact Sharper Image as they say they will repair or replace the unit if I will ship them to them so long as they are under the 5 year warranty.

However, in my attempts to contact Sharper Image I find that the phone numbers given are no longer in service and the web site is gone. i paid the high price believing in the quality of the merchandise which was backed by a 5 year warranty. Apparently fraud. What can I do now?

Apparently I am out $905 for 2 oversized paperweights. I suppose I could try to ship them to Sharper Image but without phone confirmation i believe I would just be out the shipping expense as well.

After a very few days after cleaning the dust, dirt and lint attracted to the machine create a noise that requires you to clean it again or put up with the noise. The ozone odor emitted from this machine can be overwhelming and quite unpleasant. It has been off more often than on due to the ozone odor. The last time I cleaned the bars and restarted the machine there was an unmistakable odor of electrical burning coming from the unit. I unplugged it and put it outside and have tried to call the company with no success. This was not an inexpensive purchase and I am unhappy with the performance.

unplugged it and removed it from my home before there was damage

My Ionic Breeze started making noise and then just quit on me. I was looking to replace it (I had the extended warrenty) and found out that they had filed bankruptcy. Now I don't know what to do.

I thought that it was the best thing for me as I have allergies to everything. I had been using it for 7 years and thought it was helpful to me. Always wondering WHY it had this smell {like pollutants}. Now I know the reason for my Constant Coughing, Sneezing, and tightness in my Chest! I hope that it hasen't done any permanent damage to my Lungs! Now that I am not using it I feel alot better .

My son purchased an Ionic Breeze for me from Sharpner Image and it was suppose to have a life warranty. The unit has stop working. I cannot return it since Sharper Image has gone out of business. Also who is responsible for the unit

It was used to purify the air and I no longer have it and the cost of the unit is too high for me to replace. I do not understand who is responsible for the warranty

I bought two Ionic Breezes on May 25th, 2007 for a total cost of $539.32. By June 20th, 2007 one of my ionic breezes had already broken so Sharper Image replaced it under warranty and sold me an extended warranty for $39.95 more. By 11/30/07, the ionic breeze broke once more and I got it replaced with the extended warranty. To date, 11/2008 I now have two broken ionic breezes and a company I can no longer return them to with 3 1/2 years left on a warranty I can't use.

Please note that I followed instructions to the tee on how to clean it carefully and felt I was not rough on these devices in any way. I feel as though it was due to poor manufacturing.To date, my entire family now suffers from frequent headaches (I have spent several hours and lots of money on headache doctors for my 9 year old), and we all suffer from allergies and constant sneezing. I have changed our mattresses, pillows and bedding trying to figure out what could be causing it.

Both ionic breezes I purchased were used in the bedrooms. I would like to know if there is any recourse I can take to at least get my money back and to know if there is any lasting health consequences we are facing. Please respond as soon as possible with our options.

We purchased two ionic breeze air purifiers - one for our bedroom and one for our basement. They have been replaced once and I cannot get in touch with Sharper Image and just read they have filed Chapter 11 bankruptcy. Are we able to get a refund. My husband and I get headaches and head congestion and thought it was our air ducts. They make noise even after I clean them. How do we go about getting a refund? Purchased both in July 2004 from their website. had a 5 year warranty.

I purchased a One Touch Deluxe Can Opener from The Sharper Image Corporation. When I received the product it was delivered as promised. The trouble began shortly after using it. I did not install brand new batteries at first, but used what I had on hand. These batteries did not last very long, one or two cans. I then tried a set of rechargeable, and still had about the same results. Even with brand new batteries I was only able to get through 5-6 cans on one set. They were advertised at doing almost 100 cans before needing replacement. The last time it was used the batteries died, and the remedy to remove the opener from the can almost destroyed the device, as it was not turning the motor as it should have.

I purchased two ionic breezers several years ago. I still have the boxes and the units. Please advise if I am entitled to a refund or what I should do. I just now read about the class action suit. My daughter, husband and I have been having more sinus and asthma issues. I figured it was just our home. Had the ducts cleaned twice in the past few years and no change to our health.

I have a $100 gift card what can I do with it

I purchased a professional plus midi and the red light kept coming on saying it needed to be cleaned. I cleaned it just as the instruction said and the light would never shut off keeping the ionic breeze from working. I also purchased the extended warranty for $34.95. The store employee said that it could be returned anytime during the 5 yrs guarantee. The store I purchased this from closed (Memorial City Mall in Houston, TX). I would like for The Sharper Image to make good on the guarantee or reimburse me for the ionic breeze.

I purchased a product from this store along with an extended warranty on the product. The product was defective and I returned it to the store for a replacement. I was told by a sales associate that the store was out of stock on the item, but a replacement was ordered to be shipped directly to my residence. Months passed with no product, despite my communications.

Eventually I received a check for the amount of the product with a letter stating the item was no longer available. No reimbursement for the extended warranty. I deposited the check into a personal account at a local bank. Two weeks later, a photocopy of the check was sent to me, along with a letter from my bank stating the account the check was drawn on had been closed and no funds were available. I now am unable to contact Sharper Image. I would like my money. Any advice or recourse?

Ionic breeze started making funny noises and then just stopped working. We have a warranty but no place to take it to get it fixed.

It was a fairly exppensive purchase. I feel that we wasted our money and I fear that the one we bought my mother will break as well or worse make her ill.

Given bankruptcy, can't get product warranty honored. Satisfied with the air cleaner, but broken now and the 5 year warranty ends December. Phone numbers not working. Will the new owners honor the warranty? If so, how may I get in contact with them?

bought ionic breeze air purifier december 2004

have developed constant headaches and asma as a result of using Ionic breeze air purifier...

Purchased two sharper image ionic air cleaners. They worked fine for about a six months. After a periodic blade cleaning the units no longer work.

Economic damage for a good share of the purchase price since six months useful life is not acceptable.

Purchased 2 GP silent air purifer germacidal protection units. Less than one year we had trouble with one and had it replaced.....they said it would take abouit a week to replace. Took over a month to receive a new/rebuilt unit. Now the seconed one does not work and cant get a replacement unit as the phone numbers no longer work. Very very discusted with the sharper image service and the life of the units. They say the bulbs last about a year with continued service, but the unit should last for years....not about one year or less. So we bouth two units and they averaged one year between both units. Very expensive to buy with poor service life. Is there anything I/we can do?

I too had the Ionic Breeze air purifiers, and found that they didn't improve by asthma. In fact Jan 2006, I had such a severe asthma attack, I spent 6 days in the hospital. We bought 2 of these so I couls braeth easier. We used one in the bedroom and one in the living room.