Sharper Image

I purchased 2 Ionic Breeze Germicidal Protection (GP) units and 3 small Plug-In Ionizers on May 9, 2002, for a total of $814. I have just recently started learning of the dangers of ozone and the class action lawsuit and the bankruptcy of Sharper Image. My asthma is worse and I even noticed less lung capacity now. I kept the units running constantly for about the first 2 years, then not too often, because of the cleaning. I am very angry and there is probably no course of action now. Is there anything that can still be done, even just a refund, so I could use the money to buy an air filter that does not harm me or the environment? Help!

I bought a professional series Ionic Breeze GP Germicidal Protection silent air purifier (model # S1830) directly from Shaper Image and paid over $600 for the unit (plus shipping). I used it in my bedroom for years because of sinus problems and other issues. I never noticed any problems as the unit always cleaned the air as I was led to believe. Just the other day, I was showing the unit to a friend and noticed that it was not working. When I went online to find a solution, I found more than I cared for. Law suits, recalls, etc. ** it! I paid a ton of money and I am on Social Security and cannot afford an attorney or to fight to get my money back. So, now, what do I do with a broken unit I cannot return or repair?

IONIC air purifier just stopped working. I paid over $500 for my Sharper Image air purifier and it just stopped working. I have had it for many years and was very pleased with it. I loved it. I miss the job it did.

I ordered a Nuwave oven on 1/18/12 online. I was charged on 1/23/12 and 1/28/12. I called on 3/8/12 and they refused to refund my money saying that I needed to return the second shipped item before they could refund the money. I will now be filing with my bank that holds my card and report them to the Better Business Bureau as I have my printed copy of my order for one oven.

We bought two Sharper Image air purifiers and were never aware of the ozone hazard and subsequent recall. We have had the purifiers a few years and have since developed cough, wheezing and sometimes shortness of breath. I have now been diagnosed with asthma and I am 75 years old. Today, I started researching these machines and find that the original company has gone bankrupt. There was a recall and now, I am aware of the many ozone hazards.

Ive been using the Ionic Breeze air purifiers for about 20 years, probably since they were first invented. A few months ago, I started feeling as if I were catching a cold. I have had congestion and other cold symptoms off and on for the past several months, but it never seemed to completely go away. Lately, it has gotten worse, to the point that I have had trouble breathing in the morning sometimes. So I got my Ionic Breeze out today and cleaned it and I was going to plug it in so I would have nice clean air to breath to help me get over this cold. When I got it out, I noticed one of the little plastic tabs was missing from the bottom of the inside part of the unit. I decided to go online to see if I could get a replacement part. That's when I found this article!

I bought a set of Noise Cancelling earphones at DutyFree in Brazil. These were not functioning, so I wanted to return them and get a refund. They say I have to return them to the store where I purchased them! They are not a manufacturer and can't do anything.

Four the last Three or Four years I have been going to the doctor for repeated breathing and sinius problems, I never knew why I kept getting them. I tried everything even wearing a mask a great deal of the time. When I read this article I am convienced the purifier made me sick. It came with no instructions, it was only after it started making noise I began to take it apart and saw some instructions for cleaning it. I had been sleeping with it in my room since I recieve it, which was about two years prior. I saw a commerical showning a colledge student having a purifier in her dorm room. If there is any information I should know as a result of this product please let me know.

I have been having a lot of breathing problems at night - coughing & my nose clogging up. I didn't have any idea what could be wrong. I use Ionic Breeze Quadra in my bedroom at night. I never dreamed that it could be causing my problems until I read this article. I didn't know that Sharper had problems with the unit. I have not slept without it yet so I don't know.

I placed an order for exercise equipment which I received but was not satisfied with. When I tried to return the item, which was never used, I was told that they did not take back exercise equipment. I checked the return policy in the catalog and it does not state that anywhere. My credit card company is following up with The Sharper Image as referenced by this charge.

My credit card has been charged almost $900 and it will be at least another 15-20 days before the credit card company can credit me back the funds because they have to give the company a chance to resolve this matter. This could have been resolved by the manager John ** at Sharper Image but he refused to come up with a solution that could have been acceptable to both of us. This is time consuming and unprofessional from a company who has had financial trouble in the past.

I purchased four air cleaners with extended warranties. When they were a brick and mortar store, the manufacturer warranty was for five years, the extended warranty was for an additional five years.

All four of my air cleaners stopped working. Sharper Images warranty department sent me four reconditioned air cleaners. I was told that the warranty for these, were only for one year, which I found outrageous; however, I had no choice but to agree to this so I could get working air cleaners. Since these air cleaners were reconditioned, they only lasted a few months.

Sharper Image sent me replacements (again reconditioned), and they too only lasted a few months. Eventually, after I passed the one year marked on the original return, Sharper Image would no longer send me a working air cleaner. Not one air cleaner worked for six months let alone one year.

When I agreed to their reneging of my original warranty, I thought these air cleaners have warranty for one year each. For example, if I received an air cleaner that lasted four months and Sharper Image sent me a reconditioned air cleaner, the one year warranty would start all over because this is a so-called new air cleaner.

I have dealt with other companies who have gone out of brick and mortar store business, where I have an extended warranty. Circuit City is one of those places. I bought a television from Circuit City. They sent me a brand new TV, not a reconditioned one. I had trouble with another TV from Circuit City, under an extended warranty. On this TV, Circuit City sent out someone to repair it.

Sharper Image should not be allowed to change the language of an existing warranty because they know their product would not last the 10 years they warranted it for. I believe that Sharper Image should return the money I paid for these products, if they don't want to send new replacements and if they don't want to honor the warranty I purchased.

I called the above number about 15 times. Got disconnected, redirected, cut off and left high and dry. The more they gave me the madder I got. And I kept it up till this girl, had a difficult accent, literally told me to throw it away and buy a new one. I never got her to help me in any way. I told her I didn't think it was working until I finally began to breath better. (I have COPD prescription for breathing apparatus from the Mayo Clinic Scottsdale, AZ). Then I found the ** thing wasn't even working.

That really threw me. I decided it may have been making it more difficult for me. I had it right beside my bed and bed stand so when I finally looked to clean it one time, the green light was not on. I never got it to work after that even though I cleaned the fins and replaced them as directed. I decided that it was making my breathing worse not better. This was after my awful call to Sharper Image.

Because the representative did not explain that either the item could not be gift wrapped or a gift card enclosed, and because the representative did not explain that the item was actually on back order, I decided not to purchase the item. When I asked to cancel the item, the representative could not cancel my order either! I was referred to Customer Service, but my connection was disconnected. When I called back, Customer Service was not open. A second call informed me that CS was closed until noon.

I called back the third time, waited 18 minutes on hold, and was told by the CS representative that Sharper Image does not cancel orders. You must refuse them! So now I have an unwrapped holiday gift, being mailed across the country, which can only be stopped if the receiver refuses to accept it. No cancellation number is given either, so I will not know if my credit card payment is cancelled or not. Something is very wrong here. This is poor, deceptive customer service that inconvenienced me and will unnecessarily inconvenience the receiver of this package.

I am just learning about the problems with Sharper Image's Ionic breeze. I have had two of them running in my home for several years now. I wake up with bad headaches almost every morning. It is very upsetting to learn that these devices may have been poisoning my air all these years. I did not join the class action lawsuit because I was not aware there was one. What course of action do Ionic Breeze owners have now? Is it too late to do something? Can we at least return these units to Sharper image or get our money back? I never knew they were recalled. I've just been reading all the complaints about them. I have them unplugged now. I'm scared to plug them back in. In the last several years, my headaches and my sinuses have gotten worse. I had a heart attack five years ago at the age of 46. I am constantly out of breath. What can I do about this?

I had hard time breathing when the Ionic breeze was in use. It made it difficult to breathe as well as caused more wheezing. I now have to use Sumbicort and Spiriva. Use of the machine caused me to have extensive breathing issues as stated.

I ordered 2 Ionic Breeze Purifiers and also received two small ones years ago. While I was working, no problem. Since now retired and in the home all the time. I have constant irritation with eyes and recently breathing, like I need to deep breathe. It's scary. I did not realize the purifiers put out a large amount of ozone! I would like my money back to purchase safe purifiers that purify the air of allergens, odor and dust. The more I am in my home without going outside for fresh air, my breathing seems shallow and eyes and nose seem to be affected. After reading the ozone problem, I now feel like I need to open up the house on regular basis for fresh air. Should I immediately get rid of these Ionic Breeze purifiers?

I do not remember how long ago we bought 2 Ionic Breeze units but we have had great success with them. I now have a problem with one of them and I would like to get it fixed. My wife had asthma as a child and after using these units, she has no symptoms at all. They used to remove all odors from the house in a very short time frame and they have been very good at cleaning the air. This is witnessed by the dirty collection grates and the unit exteriors have to be cleaned regularly. I think they have been a very good addition to our house's interior air quality. Ozone is a type of moisture and does well in cleaning small particulate matter from the air that would otherwise be taken in by breathing. I will keep using mine.

I researched the sharper image website for a nose & ear trimmer and a beard trimmer. I read about the features, specifications and product reviews. I put these items on my father's day list for my sons. One of my sons actually went on site to make the purchase. I have purchased products from sharper image before and have been very pleased with the products.

I saw no consequences in trying the product. The ear trimmer attachment was painful to use and the beard trimmer setting could not be set low enough to trim my beard. I called sharper image customer service and told them of my problem with their products. I was told that the items were not returnable.

I told them that there was nothing in the write up of either product that indicated the item was not returnable. They then told me that it was in the return policy. Speaking for the everyday person here, I do not think many people read the return policy in anticipation of a problem, especially when you have been pleased with the products and company purchased in the past.

If you care about your customers as much as you do about making money, then the no return policy for personal care items should be revealed at the bottom of the description and specification write up. I told them it was not fair to me as a customer that they hide the no return policy for personal care items in the fine print.

My complaint was escalated and the program manager said, no to the return. If I had read in the description or specification of the item I was purchasing that the item was not returnable then I would not have even purchased it. That is why a note about the product being non returnable is not in the write up anywhere. They tell you how great it is but fail to tell you it cannot be return which is deceptive. For sharper image this is a definite money making scam. I am out $80 with no recourse.

I purchased 3 Sharper Image Quadra Ionic Breeze machines and all have been shut down permanently because they were emitting an unbearable scent/odor which actually made me sick. Only recently did I learn that they may have contributed to my sickness. I would be willing to send it to whomever for testing and it would be more than obvious of its toxicity. One of the ionic breeze machines I purchased was for my father since he already had a condition known as COPD, but it in all likelihood contributed to his worsening condition. He is now deceased.

Around 2003-2004, I bought 2 Ionic Breeze machines with the germicidal light. I paid a little over $700 for both of them and got only 2 years of service. Within the first year, I had to replace the light, which cost $20. I was never notified if they were recalled. In reading the numerous complaints about them, many of us are in the same boat. Can anything be done now? The same year I bought the Ionic Breeze, I was unlucky enough to have purchased that lousy Maytag Neptune washer!

Ionic breeze stopped working and I've read that it has been deemed as useless and even harmful for some pulmonary conditions.

I purchased an expensive ionic breeze that is not working now and I have no way to get it repaired or replaced. The unit costs about six hundred dollars.

I was using Ionic Breezes Quadra and my asthma was getting bad. I cough all the time. I am sick nonstop and I know they have a lawsuit out against them. I would like to now how to get my name to the right person.

We purchased the Ionic Breeze and paid a lot for these units. Now, the Sharper Image store closed and none of the warranty will be covered due to store closing. I now have two Ionic Breezes that don't work.

Is there any way of getting a refund on these items or can the public get in on a lawsuit? If so what is needed or who do we contact?

I bought 2 Ionic Breeze units. One was a model SI730 with a plug in ionizer, and the other one was a SI146 Ozone Guard Black. Both died shortly after I bought them. Each unit was very expensive ($499.95) without including the shipping. The Sharper Image replaced one of them but the result was the same: a short time later the unit shut down by itself and did not work any longer?

I'm trying to find someone to get my Ionic Breeze Quadra fixed. It melted the plastic insert that you clean. It is a fire hazard and can't be used until fixed.

I purchased two Ionic Breeze Air purifiers for my Mom around December, 2003. Recently, I found out that they can cause respiratory problems due to their ozone emissions. Well, my Mom was diagnosed with Pulmonary Fibrosis, with scarring on her lungs, back in 2006. Now she is on oxygen so obviously her condition has worsened. I am extremely upset because I believe these air purifiers are connected to her lung disease. Sharper Image supposedly went out of business recently due to all the lawsuits from this product. What recourse do I have now?

I am concerned because I called to them and reported the ionic breeze burning up in the middle of the night in my sons room, and they had me to send it back and just sent me a refurbish one. If these were having problems all of the time, why didn't I get a letter because the refurbished one did not work. Burned up in the middle of the night in my sons room. The machine was covered in black smoke that was sent back to the company.

I have been using this machine for 5+ years. My whole family suffers from asthma. My infant daughter was hospitalized from asthma at 10 months old. We all take Singulair to deal with this issue. Since I just found out about the ozone, we removed it from the house. We have seen an increase in breathing easier. Only time will tell. We are taking expensive medicine to combat the asthma issues. We have a decreased lung capacity, less fun and play time.

I purchased three Iconic Breeze cleaners and Sharper Image never contact me in reference to the on-going law suit in effect. The Ionic Breeze machines ruined the walls and did not prevent germs, airborne and flus from occurring. Thank you.

Please advise how to proceed to return the merchandise due to poison ozone and lawsuit. I have had two units since 2005. Thanks, I just learned the problem that Ionic Breeze causes health hazard.

I am just learning about Sharper Image's Ionic breeze. I have had one running for years. I wake up with bad headaches almost every morning. It is very upsetting to learn that this device may have been poisoning my air all these years. I did not join the class action lawsuit. What course of action do Ionic Breeze owners have now? Can we at least return these units to Sharper Image?

I just found out that there is a problem with the Ionic Breeze Quadra that I purchased for my mother in 2003. A friend told my husband about it after my husband mentioned that we started using it for ourselves after my mother died. We have asthma and thought that it would be a good thing to use for the family house. Originally purchased it to clean the air as my mother was bed ridden from Alzheimer's. I would like to know what I should do since I am hearing this machine puts off excess ozone and with my children in the home I am trying to do good and not the opposite. This makes me quite angry. Thank You.

Product - Sound Soother MD# EC-B100. Instruction missing 2 pages on how to set alarm and other functions, sound very poor quality, sounds are of rhythms that are much too fast to sleep too, example - heart beat sound is about 120 beats per min. Took twenty mins. to get customer service rep! Will take product back to Koles for refund. I will no longer consider buying any sharper image products! Big waste of my time.

We have purchased over $1,000 of Ionic Breeze. They now do not work, we would like credit or replacement

I have 2 ionic breeze but both melted plastic and dont work. Can I still return or get $ back. I dont even know how long ago the purchase was made. I no longer have receipt but its been 5 to 8 years. I found this info when searching for replacement parts!!!

I purchased two Ionic Breeze air purifiers around 1992. I bought them using the "buy one get the second for half price" deal. My friend and I split the cost of two units, and this report is about mine.

Every year or two, my unit would act up by making noises. I would bring it back when it did so and the store would give me a new one. As the models got newer, the same problems remained. The units, at some point, became unusable due to the noise. I again would return the unit.

I just now turned on my unit that had been turned off for years. It sounds like something is sizzling. This sound goes on for about 15 seconds then stops for about 20 seconds. It's rather disturbing and I feel safer with it off.

I have to say that until my last return, the store was normally pleased to give me a new unit. (Which made me wonder....) But my last return was quite a different story, as they kept insisting that it was too old to return. I decided that it would be my last.

And I am now going to unplug my unit and never turn it on again. (There it goes again, sizzling.)

I'm very disappointed in this "high-end" air purifier.

I bought a GP silent air purifier approx. 3-4 years ago and is downstairs unopened. It was very expensive $500.00. Can some tell me if there is any way to get some of the money back? I never used it as our allergies seemed to clear up all by themselves and I became very busy with my military duties. Now I'm trying to take care of these types of things. Any information on this is appreciated. I just learned of the dangers and such of using the equipment.

The two small units lasted just about as long as the larger one. A lot of money spent with big expectations. Store will not acknowledge any of my calls. Big bucks and no units working - healthwise - not sure.

I purchased an ionic breeze germicidal air purifier and now it is broke and can not get anybody to honor the warranty..I paid like 500 bucks for this thing..What can i do...my wife depends on this thing and i dont have 550 bucks to get something else..

I am really upset that I paid so much for the units (I think $500 for the first and $250 for the second) as well as additional money for the warrant/replacement and have not course of action to get my money back or a new unit. Can someone assist me?

We purchased four Ionic Breeze units (2) GP Silent Air Purifiers; (1) tabletop unit; and (1) standard unit without ultra violet. The two smaller units stopped working and we threw them away. One GP Silent broke and was exchanged, the other stopped working several years ago and I was unable to get to a store to return or exchange it and then was surprised to see that the store closed. Didn't hear anything about it until today when I finally got online to find out how to replace it. Is it possible to get my money back for the units?

once blade was cleaned like it was in the past it stopped working and under my 5 year replacement warranty if they do not make these no more then they should give full refunds or give me 2 of the new models they have out HE 100089 Blueair 650E Air Purifier HE 100443 Blueair 450E Air Purifier

I like many other people purchased two Silent air purifiers one at full price and the other for 1/2 off. I have a chronic sinus problem and never had any issues with the product, in fact the machine was very quiet compared to my last air filter. My problem was that they both stopped working at the same time. I always cleaned them together, and the red light went on never went off. At that point the machine didn't capture any more dust. I didn't learn of the bankruptcy until I tried to get in touch with Sharper Image. I don't understand how they can go into bankruptcy, but still advertise their name on so many products that are just now coming out for the holidays. I won't purchase anything with the Sharper Image name again.

my breathing has been completely screwed up. i have trouble breathing correctly now and really am sure this occured after years of use with these machines in my bed rooms. I have had so many sleepless nights, gotten up very drained since I purchased 2 of these Ionic Breezes. My nose is always dried up and have had a nagging chest pain since I started using these units. Now that I have stopped it seems surely my problems are over.

At least two years ago we purchased two Ionic Breeze air cleaners. The first one worked for only a short period of time. We took it back and the store gave us another which also worked for only a short time. When we took this one back, the store had been closed.

I bought two Ionic Breeze Air Purifiers including the 5 year replacement warrenty. The red light comes on and will not go off. I think they should replace them or refund my money. I am not sure of the companies situation. I did spend several hundred dollars on the insurance. I need air purifiers because of allergies. I bought the expensive ones on thier word that they would work or be replaced in 5 years.

Is there any retribution available for purchasers of the Ionic Breeze. I have 2 of them both have stopped working. After reading these reports it's probably best that they did. Just wondering if I can get any of my money back?

I purchased two years ago a Sharper Image Ionic Breeze air cleaner to remove allergens from the air in my bedroom. I now am suffering severly from asthma, bronchitis and sinusitis. I do not know at this time if the severe asthma will be permanent. Please let me know what my rights are in filing suit against Sharper Image.

Purchased a Sharper Image Ionic Breeze Quadra. It is a fire hazard as the GFCI in the room trips within several hours of plugging it in. Appears the unit overheats.

I purchased an ionic breeze air purifier. turns out they don't work and worse yet they become a fire hazard.

I suffer with chronic illness. One of the health issues I have is Multiple Chemical Sesitivity. I heard about this product that claimed to clean all impurities from my home air quality. I purchased three ionic breeze air filters for my home. I have used them for about four plus years. I have come to realize after several years of use that the ionic breeze does not do what it claims.

I didn't realize it at the time but around the same time I bought my ionic breeze filters I started having migrane headaches. My doctor attributed them to my health condition. First I noticed that the ionic breeze did not remove mold spores as stated and did not take unwanted smells from the air. I do not smoke but the folks that occupied my home before me did. I painted ceiling to floor because of the smell of smoke. Even after painting, I could still smell the smoke and the ionic breeze did nothing to omit the smell. If I cook fish, the ionic breeze doesn't omit that or any other smell for that matter. A friend told me of a Consumer Report that came out about the ionic breeze. After reading as much as I could find on the subject, I decided to shut down my filters. Within 48 hours, the first thing I noticed was my headaches were gone. My sense of smell hightened and I sense that the ionic breeze had something to do with my headaches and God only knows what else.

I paid over three hundred dollars a pop for these things and it was a real burden on me financially as I am disabled but thought they would improve my health. I imagine I paid much more in the long run due to the constant electrical draw for the past several years from running these air filters 24/7 for over four years. I now worry that the ozone emitted from these filters may have caused me more health problems and potentially permenant damage. I am under the understanding that the ionic breeze emits too much ozone and can be potentially dangerous. When brought to Sharper Image's attention, they wanted folks to pay for some ozone guard. Are you kidding me??? How is it that companies are allowed to get away with this nonsense? The product should be halted until more testing is done by an independant source. If the product is in fact dangerous, we should be at least compinsated for the monies that we put into the purchase and use of said product.

I bought two ionic breese quanza units I think it was in 1999 and stopped using them after finding out about the ozone complaints. I was unaware of the law suit until recently. I contacted them but was given the run around and told they had no way of searching for me in there data base. I suppose if I request a bank acct. search I may beable to find proof of purchase. I havent been able to find my receipt yet.

Sharper image claims to no longer have data. I understand that they did refund money to some. But I was never made awair of this at the time. I also read that they now have an ozone guard for there units. They filed for bankrupsy in 2008 and the remaining stores and company assets were acquired by Hilco Merchant Resources and Gordon Brothers Group.

I would like to know if theres anything I can still do for my refund or to acquire protective ozone guards for my two units or am out just out of approx. $700.00?

This was a fantastic machine which I'm so disappointed is no longer available because of false reports brought against the product by Consumer Reports.

I have bought 2 Ionic Breeze GP air purifiers in the past 5 years. The red light (cleaning overdue) continues to flash despite doing the internal cleaning as recommended in the product manual. While this light is flashing, it does not operate. All I want is someone who can troubleshoot the problem and fix them, but it is impossible to reach anyone who will talk to you. This company owes it to all of us consumers who trusted in them, to at least help make these units operational again.

I have just packed up my Ionic Breeze that has two years left on it's warranty and thought I should double check the internet to see if the return address for warranty service has changed. Now I find they are out of biz and I have this $200 paperweight? I bought this brand instead of a cheaper one in part because of the 5 year warranty that came with it. I'm not going to make up a crazy story like I've been reading here about illness or damage caused by the thing - I liked it and just want my warranty honored!

i purchased an ionic breeze with the extended warenty due to expire 2011. it was replaced two times due to malfunction. the last replacement in 2008. it has totally stopped working now and i can't locate anyone or any place to have it repaired or replaced. please help me. it was a very expensive investment. it cost about $600.00.

My husband purchased 2 Sharper Image breeze air purifiers (GP Ionic Breeze and Professional Plus Quad) he did not purchase the extended warranty. However the unit stopped working before the 1 year warranty expired but due to Sharper Image filing bankrupcy we were unable to contact them to return the unit. What can we do to have the unit replaced or if possible return both units since we have not seen any type of improvements with allergies. What a disappointment and waste of $630.00 hard earned money.

i have two air cleaner with extended waranty on it ,one complitly not working i'don't whare to take it.

when i called i was told that you no longer were in business and i was not going to get anything done for my ionic breeze from which i bought four of them .some 41/2 years ago for the sum of 700 plus .A nd now to be told i out of luck is not good from my stand point. i work with the public myself and there is alot of bad stuff going in and out of theis world of ours but this got me really mad.

I purchased two Quadra machines back in May 2006. I have had to return them to the stores to get refurbished ones after they stated making a hissing sound. There was no trouble doing that but now they are making the same noise and I am told I have no recourse since I did not purchase the extended warranty. I am also being told that many people have suffered breathing problems. Then it hit me, back in November 2006, I developed what they call cardiomyopathy, an enlargement of the heart, caused by a virus. My doctors could not tell me just how I caught this virus but now it is all making sense. Since I do not have any family history for this condition, I can only assume that these machines caused this problem. If there is any attorney out there who would like to speak to me about this, I would be glad to speak to you as this condition has now caused me to take 4 different medications daily, and I have lost much of my stamina to do even the simpliest of things like walking.

I was unaware that this company filed for bankruptcy and I'm now stuck with an air purifier that needs a part. I can't find anyone that carries them. This unit cost $500 and is now useless to me without the bulb

My second Sharper Image air Purifier in now broken. From the sound of it with the increase in allergy symptoms we have experienced, I'm glad. I want my money back for this product $535.00.

I purchased two Ionic Breezes for our home as my husband has bad allergy and asthma. Since we have been using these products I have been developing trouble breathing as well as my husband no needs to take two additional medications for his allergies and asthma. My cats have troubles breathing as well as one now removes most of the hair on his underside.

Help!

We purchased 4 Ionic Breeze units and have seemed to have problems since. Not only with headaches, allergies but also with the odor it emits. I have always cleaned them when necessary and recently I noticed an even stranger smell!!! I clean the entire unit again from top to bottom but the odor continued. I took out the main unit to check it out for a third time and I noticed at the base a piece of the plastic had started to burn!! Thankfully I was smart enough to then realize it was the plastic burning that I was smelling so I looked at one of the other units and found it had begun to burn as well.

I am really angry. I only found out about how many problems people were having when I went to search for options on what I could do with these units. At approximately $700 EACH, I am looking at a loss of $2800!!!! I will not continue, obviously, to use any of the other units because I am concerned that they might catch fire in addition to the unhealthy emissions they are putting out. If there is a class action suit out there, please contact me!!

I have tried and don't know where to find a replacement remote control for my robosapien chrome ww250 from Sharper image. please tell me where i can find it without buying the whole thing again. At this price it should have replacement parts available... Thank you

I just called & spoke with a guy named Athen, who said he'll ship me out another air purifier, when I said mine broke down. He said he can do this with any Sharper Image product!

My system was great for reducing dog dander and animal allergens, as well as other allergens in my home. My allergies improved vastly. Plus, it was not the noisy problem that other air filters had been. I bought two and I eventually had a problem with them; the company the replaced them with reconditioned ones.

While doing some research for a client I happened to come across the information about the Sharper Image Ionic Breeze that I have been using for several years. MY allergies have gotten progressively worse over the years but it never occured to me that this machine may have something to do with it. I made darn sure I filled out all the paperwork that cam with the machine so my name and address (WHICH HAS NOT CHANGED DURING THIS TIME) is on record with Sharper Image. They had a moral obligation to notify everyone that had taken the time to register this machine. Had I had any idea this machine made the air worse I'd have personally brought them down. The executives of that company should have to reimburse everyone out of pocket.

I purchased four Ionic Breeze air purifiers due to my asthma, thinking it would improve the quality of air in my home. Not only did it not improve my asthma, but I continued to have more attacks than before I had purchased them. Now that I know it wasn't my imagination, I have turned them all off and haven't had an attack since.

I have purchased 8 of these Sharper Image units and as I purchased them (2002-2007), I always bought the upgraded units, as recommended by Sharper Image. I have been near death due to the use of these highly advertised machines. In fact, now that I have read these articles, I am convinced these machines have been the cause of my diagnosed asthma (2007) and my continual gasping for air to breathe!

These machines were very expensive. But because I believed they would help clean the interior air in my home, I bought them through payments plans. Is there any legal action that I can take because of consumer reports settlement from Sharper Image? This product is the cause of my probable demise. I wonder how those profiteers would feel if they had to literally wake up in the night gasping for air? Consequences: I am continually gasping for air and need to use 5 different medications.

I purchased the Ionic Breeze and would like a refund of these items. They are worthless. They do not purify the air. These items were quite expensive and I feel that the company should return our money for a product that does not perform the function it advertises. I still have my original receipt.

I ordered two air purifiers for my home. One did not work and was returned, and the other, I have kept around as a table top purifier, but I have never noticed the difference. I have allergies and hoped that it would help in our camper to keep my allergies down, but it doesn't do anything at all. I thought maybe it was just me, but now that it is also not working. I've searched the internet to find I am not the only one!

I ordered two air purifiers for my home. One did not work and was returned, and the other, I have kept around as a table top purifier, but I have never noticed the difference. I have allergies and hoped that it would help in our camper to keep my allergies down, but it doesn't do anything at all. I thought maybe it was just me, but now that it is also not working, I've searched the internet to find I am not the only one! The item did not purify the air, allergies increased or worsened when using.

I purchased Sharper Image Quadra Ionic Breeze a few years ago. I was using it mainly in my bedroom. I have developed asthma due to this product since February 2008 and have been suffering since then, not to mention sick days, medications, doctor visits and just feeling sick all the time! This has taken a toll on me and my husband physically and financially. I wanted to know how do I go about getting my money back and if I could be a part of this class-action lawsuit. Thank you.

I purchased an Ionic Breeze Pro online about a couple years ago. Recently, I have been having chest pain as a result of using it. As well, my son in January had been fine until I put it in his room. Now, he has had a runny nose and a cough. He has never been sick before this. My daughter as well has been having asthma problems. This is a very bad product. I never knew until recently that there was a problem with this product. Now I know why my family and I have been sick so much this year. Thank you very much for your time.

I purchased an ionic breeze about 2-3 years ago and concurrent with others, my 5 year old son has asthma. His asthma hadn't improved, so we heard about the problems people experienced and consumer reports report on this Ionic Breeze. We shut ours off and my son has shown dramatic improvement since. My son would periodically wake up coughing and or wheezing at night. We wrote it off until hearing about Ionic Breeze problems. I'm concerned that ozone in our home may have caused permanent damage to my son and our family.

I bought two Sharper Image Hybrid GP air Cleaners and before the year was up, one started to malfunction. Since most all the stores have closed, I have no recourse for getting the one machine repaired. The first machine cost $500. The second one was $248 because I bought it within 30 days of the first one. I have been very disappointed with these.

I received a "Merchandise Certificate" for a defective product that I has bought. This item was never replaced and the reason I was given this certificate dated 08/31/07 in the amount of $86.55. I was told that this certificate had no exiration and when I tried to purchase something else the store had closed. I tried the Houston, Texas and the San Francisco, CA office and to no avail. I have a Merchandise Certificate and I'm not able to redeem it.

We bought 3 ionic breeze machines that stopped working very soon after purchase. we brought them back for replacement only to have them sell us upgraded model ionic breeze GP which had germicidal protection. All purifiers died shortly after and are all dead

i purchase 12 quadras ionic breeze for 379.00 and bout a warranty for 6 years. no there gone and they all stoped working some at 479.00. im 5,000 or more in the hole with these junky products

i purchase 12 quadras ionic breeze for 379.00 and bout a warranty for 6 years no there gone and they all stoped working

I have an Ionic breeze that my wife and I bought 2 years ago and the only time it gets shut down is when I clean the collection grids. There has been a couple times that I have forgetten to turn it back on after cleaning it and I noticed I would get very congested and the room is very dusty. Once I realize the Ionic breeze is off I turn in on and in a matter of less then an hour we are all able to breath easier and the air in the room we have the ionic breeze in is dramaticly clearere.

I bought a $100.00 gift card fom a Sharper Image store maybe almost a year ago. I called the Sharper Image phone # on the back of my gift card,and was told the # was no longer in service!!I found out that Sharper Image store was closed at Water Tower Place on N Michigan Ave., Chicago...Where can I get a refund on the $100.00 I spent on this gift card??? Are there no more Sharper Imae stores still open either OnLine or in the Chicago area or suburbs? Please Help! Thank you!

We used the ionic breeze in my son's room. He had allergies and would have chronic nose bleeds. We took him to an ears, nose, throat doctor who took out his tonsils and adenoids. The nose bleeds continued until we took the machine out of his room. After that he did not have nose bleeds and did not cough continuously.

I would wake up every morning with a stopped up nose and couldn't breathe. So one day I saw the commercial for the ionic breeze and I called and bought it. Since that time, I have had a good nights rest. If I woke up with a stopped up nose, I knew the machine needed cleaning. This morning my light was not working so I was looking up where I could repurchase a new light. Then I saw the law suit information. It makes me so mad that I found something that works for me, but yet I can't have it because it doesn't work for someone else. I paid $500 and now it is no good. And it really worked. My husband was skeptical at first but he noticed the difference in his breathing and what he always thought was a seasonal cold.

We had purchased 2 new Ionic Breezes and 1 mini. After less than a year, both units stopped working. We then replaced them with 2 refurbished units. One had an ozone leak and the other again stopped working. These were not small ticket items. We lost $500-$600 due to faulty workmanship.

Purchased 2 Ionic Breeze Air Purifiers @ the Galeria store (2005) & a mans wrist watch @ the other Westheimer location (+ - 2007). One of the air purifiers just quit working. The wrist watch was returned to the Woodlands location on 4/22/08 & a"merchandise certificate" (#422019612) for $113.61 was given to me. The store said I had no recorse for the air purifier & I have not been able to get the $113.61 refund promised me.

After numerous attempts to reach Sharper Image @ 2 toll free 800 numbers I still have a non working "air pufifier" and a worthless credit due me.

also my husbands allergies have gotten worse. lost over 1000.00. we also believe they caused health problems

We were looking to replace the bulb of one of the units when we came across the information about the ionic breeze and the dangerous levels of ozone released in the air. We could not understand why we keep getting sick and this might be the reason. We would like to be refunded the $750 in expenses and are concerned about the long term affects this has caused our family.

I have had 2 Ionic Breeze units for many, many years years and have recently come to raelize they are the cause of sinus and respiratory irratation. Ozone levels 10 times the TLV. Permanent diminished lung capacity?

I have been having increasing breathing problems. I have used the ionic breeze for about 10 years. I now have inflammation in my lungs confirmed by CT. I am currently seeing a pulmonologist who is running tests to try to diagnose what is the cause of this unusual inflammation in my lungs. I have had a significant drop in my pft's. Sob and coughing on awakening. I have asthma and when I read about the problems everyone is having it made me mad that they are still on the market.I currently have a unit in my bedroom I turned it off today.

I purchased 2 Ionis Breeze air cleaning units from The Sharper Image on 07/06/06 and have been using them since.

My wife & I both have breathing problems and now I learned that these units could be responsible for making us both worst.

I bought an Ionic breeze table top from the Sharper Image store at Oak Brook Center Mall about 2 years ago and just this morning noticed that it is no longer working. Just stopped!!!

The economical damage is that it was a lot of money to spend on a product that has only lasted a few years and I don't have the money to purchase another one...if I even want another one.

In 2005 I purchased 2 Ionic Breeze GP Professional Series model # S1861 for my family. Everyone in my family has severe allergies and I myself am chronically ill. After a year, both units started falling apart. I took them in once and Sharper Image replaced one of the units. Now a year later this one id falling apart also. Now Sharper Image is out of business. The units are junk and I hear they actually are bad for your health by adding ozone to the air! I Had a baby at the beginning of this year. Did I jeopardize his health by using these purifiers? My other kids allergies are worse since using these filters. Is there any recourse on this? Can I please have an attorney contact me. Can we get refunds for these 2 piles of junk that I was blatantly lied to about there performance?

I am concerned about the physical damage that I have caused my family.Since 2005 we have been sick more and to the doctors more. Have I affected my sons life for the first 11 months? He was a preemie, was that why? I have lots of questions!! Sharper Image! Call me immediately

I purchased 3 Ionic Breeze GP Series and I ordered replacement bolbs several times so I am sure I am in the Data base. I have severe allegies.

I take Clainex all year round and am allergic to dust as well as other particles.

I just learned about the Sharper Image Ion Air Cleaners problem with output of ozone. I was not aware of the problem. I currently own 2 of these. They were quite expensive at the time of purchase. Is there anything I need to do or anyone I need to contact about the units? Now have $500 worth of trash in my home that may have been part of our allergy problems.

Purchased Ionic Breeze Air Purifier model #S1861 on 2/6/06 which included a full 5 year warranty. It stopped working on 2/10/09 and I sent it to TSI Return Department, 2901-A in Little Rock, AR only to have it returned to me as there was no one at that address. My shipping charges were $74.55 out of my pocket. I purchased two of these units at that time with the understanding from PAUL that they would be of tremendous benefit to my health because I had LUNG CANCER.

How dare the Company sell these units when they were aware of the hazards to one's health at the time of my purchases. I am extremely angry that no one contacted me about stopping the use of these machines and subsequently I had LUNG CANCER again in June, 2006 and September, 2007. Now I believe these occurences were from the use of the Sharper Images machines. Please have an attorney contact me. Thank you.

My purchases of 2 machines totalled $718.00. My shipping charges for the return were $74.55. I don't know the cost of all physical and economic damages that I endured, as they are far to numerous to list here.

I purchased two Ionic Breeze and after one year one did not work. Im very angry because i paid over 500.00 dollars for the both of them!! i bought the ionic breeze becuase my daughter has allergys. Iam really ****** off what a waist of money!!! can i get my money back!!!

The $299 air purifier did not clean the air as I expected. When I would clean the metal Ionic Strip, there was dirt, but only fine layers after 2 to 4 days of operation, and I am a smoker. My wife also claimed that it did not really remove all smoke particulates and oders as claimed.

We purchased 2 ionic breeze quadras in the past and have only recently discovered that they were considered unhealthy. We bought them in order to reduce the amount of airborne allergens in the house, and most specifically, in the childrens' bedroom. If these were unhealthy, why was there no recall for the units?

The ionic breezes didn't appear to reduce our childrens' allergy symptoms...to the contrary, they appeared to get worse. When we were using the ionic breezes, our kids' respiratory problems were at their worst. They were on multiple simultaneous medications and both had to get tubes put in their ears. We have not used the ionic breezes in over a year, and both have been perfectly clear ever since. Additionally, our new baby has had none of the respiratory problems exhibited by his two older siblings.

I have a Sharper Image Glasses Cleaner and now that the company is out of business cannot get the fluid which goes in the device. Do you know: Where to get the fluid? Is there an alternative fluid available? Can any other fluid (solution) be recommended?

nothing but problems with this air cleaner.....red light indicating system needs to be cleaned wont go off. In searching for a solution or repair center I now find out there is a class action law suit, the company filed bankruptcy and went out of business. What does a comsumer do in this case? Am I out the money I paid for this thing in good faith that it would in fact purify the air and help with my family's allergy and asthma problems?

I am not complaining. I have used the Ionic Breeze air cleaners in condo and home for a number of years and I have found them to be helpful in trapping particulate materials from the air. I'm not sure how much ultimate difference it makes, but they certainly work and though my husband has asthma, he thinks it has been helpful for him as well. I clean them routinely and there is always stuff on the grids.

i bought an ionic breeze gp professional air purifier and would like to get it fixed and learned that there is no store or place to go. what do i do. now i learn that the divice is bad for you .my unit is 2years old and one of the strings inside came appart. that shouldn't have happen. they should eather refund us or replace the product, iv'e always have been happy with sharper before this enseadent.

unit has burnt one of the metal string inside.

Purchased two Sharper Image Quadro Pro Ionic Beeze Nov. 2007 After cleaning product (as directed in instructions) one stopped working about 3 months of use. Now the other one has stopped working. Tried contacting company after first one stopped working, only to find they went out of business before my warranty expired. I am now stucked with two Ionic Breezes, Quadro Pro air filters that I paid $604 for and am still paying on them. Went to web site to get a telephone number and there is no web site. How do I get my money back?

Dont know what happened. Did cleaning of product as instructed and up comes a red light. Nothing in instructions of why a red light would come on. The comapny is now out of business and cannot find anywhere to get both air filters repaired or get my money back.

I purchased an upgrade the Ionic Breeze GP My total cost was over $500.00

It started creating a bad smell, I don't know if this smell did any permanent damage to me inhauling it all night every night, but how can I use it again knowing that the Negative irons are harmfull in itself when I'm thinking I am inhauling clean fresh air.

Three years ago i purchased the Sharper Image ionic breeze quadra, alone with two other ionic breeze purifiers I cleaned the quadra the other day like I do twice a month I plugged it back in and it would'nt work. I tried to call the 1-800 number, and all I get is abusy signal. I've tried to e-mail them,with no luck I would like to talk to someone about fixing itI would like to talk to someone at Sharper Image, but don't know how to get in touch with them. Where do i send it, or am I out the money I payed for it. Do I just throw it away?

I purchased 3 ionic breeze at a cost of $750.00 with a 5 yr to life time warranty ,now one of them is not working.The store is out of busniness. So I'm stuck with this. What do I do now? Thank You

I purchased a Sharper Image Ionic Breeze Quadra Silent Air Purifier from Linens 'N' Things (they've gone out of business) in June of '07. I have the receipt...it just stopped working about six months ago. Today I went on line to contact them and noticed there was a class action suit and comments that others became ill over the faulty and dangerous levels of polutents it emitted.

I had a sinus operation as I was having headaches that summer! I had a tumor growing in one nostril! Now I wonder if there is a connection to my poor health. I think it is too late for me to do anything as they have filed and gone out of business, right?

I was unaware of the lawsuit regarding the ionic breeze cleaners. Though I have a low income, both my children and I have asthma. I had previously had a bout with respiratory failure (at age 36) and was concerned for my health and that of my children. I bought into assurance that these were approved for use by severe asthmatics, and in fact, though I cannot recall the name, a very reputable medical organization recommended this, so I bought one quadra, and two of non-quadras for use in our bedrooms in the hope they would help.

Since I experienced shortness of breath, I moved them into the into the living room, but used them for years. I later read that adapters could be obtained that converted the ozone into oxygen, but by then was completely disabled and unable to afford them. There has been no information sent to me by e-mail or by mail notifying me that there was any problem with these. I can't believe that something that could be potentially harmful to my children or myself was not called to my attention.

I feel that some of the asthma symptoms we have could have been related to the extra ozone. My son moved out and took one of the units with him. My daughter and I stopped using them when we moved to our current address. I personally have stopped having severe symptoms since that time. We did move from one town to the next (they are very close together) but that would have no bearing since there was no difference as we have moved back and forth previously.

I would like to at least get my money back for these. I've gotten a fair number of products from Sharper Image in the past; some very interesting and fun, and some not so great - and some I really wish I had-like the giant remote control and the can opener.

I was unaware of the lawsuit regarding the ionic breeze cleaners. Though I have a low income, both my children and I have asthma, and I bought into the advertising that these would help. I was assured that these were approved for use by a I bought one quadra, one regular, and one used one for use in our bedrooms. When I found out that the ozone lev

Purchased 3 ionic breeze hepa filters now 2 don't work. Found out that sharper image stores declared bankrupt. Now my ionic breezes wich I purchased in 2006 has no warranty exchange what are my options now.

Don't have my warranty any more due to the sharper image declared bankrupt.

2006 has no warranty exchange what are my options now.

Purchase the Sharper Image Ionic Breeze Quadra and now they are out of business, is there is suit against the company for these units. I'm out $600 and want to try and recoup my monies back for the unit

Causeing health issues, constant coughing until I shut the unit off and now things are getting better health wise

I was given a merchandise certificate for $79.46 because the floor fan I purchased was out of warranty. When I tried to redeem it I was told that I would have to purchase something twice as much as my certificate to use it, which would mean I would have to spend more than my original purchase. Since they still have their merchandise for sale, shouldn't I be able to redeem this certificate?

I don't know anyone who would like to lose that much money, and have nothing to show for it.

The product ionic breezeseries gp and the quadra breeze with ozzone are making hissing sound and putting off an oder that you would not believe. These products have a 5 year warranty with them and I purchased them in March 2006. Can you Pease tell me how I can get in touch with these people or who I can contact to get this problem taken care of or get my money back.

Smelling making you sick to have them on, and the noise they do make.They also have a telephone no. it always gives a busy signal. Please let me know if there is any one that can help me with this problem.

The store staff at the Sharper Image store guaranteed that the Sharper Image Wireless 2.4ghz outdoor speakers would work with my new iMac. I now find out that they are not meant for an iMac. I feel like the store staff lied to push merchandise out of the store. The 2.4ghz wireless speakers do not work as intended.
Loss of $200.00

I am writing this after just finding out the The Sharper Image had gone out of business from the Tulsa newspaper and I am just a little more than [upset] of what I have found about the IONIC BREEZE Products they sold me.

On 08/13/2005 I purchase two(2) SNX IBGP PS at the price of $549.95 with the second one at half price $274.98 + three(3)year guaranties and two ten(10) year guaranties. Now I find out that there could be health issues among verious other things. What really make me mad is that I always received The Sharper Image sale book since I did purchase from them so The Sharper Image did have my my address and phone number, but didn't send me anything about possible heath issues or even they were going down the tubes.

[This was] after I took two(2) Ionic Breeze 3.0 SNX back that I had already paid for at the nice little price of $499 back because I didn't like them and being told that he would apply all the money already paid and and sell me two(2) SI830SNX SNX IBGP PS, supposably better, plus throw in two(2) bathroom models and two(2) car models plus sell me a BBQ set for half price for a total $529.82 + the money I had already paid for the two(2)others I returned for a grand total of $1029.72. Now that alot of money for something three(3) years later is nothing really plus warrenties that are not worth the paper they are written on it seems.

I want to know if these ever did anything to satisfy their customers or just said hasta la vista baby. I still have my receipt to prove all of this. Thanks for taking the time to listen to me.

I explained my photo key chain that was give to me as a Christmas gift no longer works. The person who purchased it no longer has the receipt. It was purchased in early December 2008. I have the original box and instructions. All I want is it to be fixed or replaced. I was transferred to several representatives, who were rude and told me there is nothing they could do without a receipt. The last rep, took my name and number.

Somehow I feel she will do nothing with it. I really enjoy sharing my pictures with family and friends. It's always there and handy. When I'm having a bad day, All I have to do is look at my chidrens pictures on the photo frame and my day is lifted. We're only talking less than $25 to replace the photo frame. What happened to coustomer service? Regards

The photo frame will not come on after connecting it to the computer and resting the reset button.

I bought two sharper image in 2006 (Ionic breeze) since the advertising clame was that is good for allergies and i have allergies and asthma and me and my two kids been using it since then. and was getting sick and also my dughter was getting sick. as It was only recently I read some information that the ozone emitted from these air 'purifiers' could worsen asthma symptoms and I decided to shut mine down. My asthma had been getting progressively worse for years, and now, after only one month of this thing being off, I have noticed a dramatic reduction is my symptoms, and also by removing it from my dughter room she is good.

I been suffering really bad with my ashma and my dughter had hard time breathing and her hearth bit was bad and she would weak up and say I can'r breath. myself I'm so mad that this could of mad me to get so bad.

The ionic breeze affected my ashma.I cleaned the unit and it stopped working.

ionic breeze stopped working after standard maintenance of cleaning filter,i am now purchasing a new air purifier and its only now i am finding all the problems reported regarding this product and physical effects on people, my son has had an increase to night time coughing for the years i have owned this and i now attribute can attribute this to the ionic breeze

no longer works and night time coughing of my now 8yr old son increasing during the time i used it

Purchased Ionic Breeze for Allergies, but is seems my allergies have gotten progressively worse to where I have severe headaches and I've just started back with allergist, had sleep study done, will need CPAP and possible skin testing to get me back to pre-Ionic Breeze condition if possible. This has really taken a toll on my physical being by making me very fatigued and making my other medical problems more enhanced causing to feel bad most of the time.

I don't work as I am disabled, but my life has come to a total stand still. I have become more depressed than usual and I'm only able to leave the house approx.1-2 times a week due to fatigue. I slept with the machine close to my bed because I thought my husband and I were allergic to dust and wanted to keep it away from us. He suffers with Brohchitis and chest congestion alot as well.

Nothing but a positive. I love the smell like a fresh air after thunderstorm. Tar, dust and who knows what but black, removed from filters could be in my lung instead. Company when I bought them on eBay and failed me short after replaced them at no cost. I do not understand kicking the dead horse here and now. I think that perhaps price was on the high end but concept and results great and I am not complaining at all even if can't fix them any more. Bathroom unit is superb each time making stay there nothing but nice experience. I feel bad that company is out and can't help any more open-minded people. I guess we have much more serious problems engulfing us now but nobody sees them. Thanks Sharper Image for your great presence and customer care.

Only those that I will miss the product when eventually will have to trash it.

I am seeking the voucher for a credit as I purchased my Ionic Breeze Professional Quadra Series a few years ago and would like to get the grill attachment for $7 to avoid potential health complications.

Paid over $300 for the unit.

I purchased a Sharper Image Professional Series Ionic Breeze Quadra [S1737SNX] on June 07, 2005 at the full price of $449.95. I also took the store offer to purchase the same product at a 50% discount of $224.98 and to receive a free Ionic Breeze Air Freshener 2.0 for bathrooms and small spaces. The full price unit was a gift for relatives in Florida and mailed from the store. I kept the discounted product and air freshener.

About nine months ago, the Ionic Breeze Quadra began making lots of noise. I call two stores at separate times. Two different individuals said to clean the unit. I had been cleaning the unit on a regular basis. I stopped using the unit because of the noise. The Ionic Breeze 2.0 made lots of noise from the beginning. I exchanged it for the same model at the store. The noise was just as bad.

Recently, I received your article, by e-mail, from my relative in Florida about the ozone problem with the Sharper Image Ionic Breeze. They had stopped using their unit after becoming aware of the problem. I tried calling the San Antonio stores. They are closed. I tried the Sharper Image number. It no longer worked. I sent an e-mail to Sharper Image. It did not connect. Is there any way to get a refund on both units? Is there a recycle facility? Thank you for providing this opportunity and assistance.

Purchased extended warranty on Touchless Smart Trashcan. It broke. Took it back and was told the store was closing and warranties would not be honored.

Must purchase another can plus wasted the $$$ on a useless warranty.

I have had 2 Ionic Breeze Quadra for about 10 yrs. This is the 1st that I am reading about any bad publicity. They have never really worked right. I just thought that it was that I was doing something wrong. I have taken them back to Sharper Image twice. Neither one is in use now. They make a funny noise or draw alot of static.

I have increasing bad allergies. I can't smell at all now. I take year round meds,

We bought 3 of the Ionic Breeze Air Purifiers. My husband has emphazema, and thought they would help. Every time we would leave the house and come back into our house, his breathing got worse and he would start to cough and joke. His condition has worsened over the last two years and we now are convinced that they machines were the culprit of intoducing a serious bacteria into his lung, it's called psuedamonas.

He'll be on nebulizers for the rest of his life, not to mention hospital stays at least 6 times a year. We thought it was supposed his breathing, but it's just about killed him. We're so upset over this whole situation. We returned the machines to the Manufacture and were issued a credit slip of $ 550. We used half of the credit, and had a remaining $ 269, which we're out the money now, since they filed for bankruptcy. Is there no protection for the consumer? I'm sickened by this whole thing.

My air cleaner quit and I have an extended waranty so i sent it back to be replaced. I just got it back because the business is closed.what can I do to get it replaced? It is a professional series ionic breeze germicidal protection silent air purifier.

I had bought a Sharper Image Ionic Quadra Breeze which came with the bathroom unit. The bathroom unit stopped working a year into having it but I never really had problems with the unit execpt for static electrcity noises, especiallly when it needed to be cleaned. Yesterday I cleand the grids and but it back in the unti and turned ito n and heard those noises again. A few minutes later I smelled plastic buring and saw just the red clean light on the unit flickering.

I unplugged it and had a hard time removing the grids. I finally get them out and see that the bottom is all melted. the thing almost caught fire. My house still smelt like burning plastic this morning. What recourse do I have since it has a liftime warranty? Is this unit going to have to go out with this weeks trash?

I am out money.

I had very good experiences with the ionic quadra. my family owns four units and we all love them. My mother has heart problems and sometimes had trouble breathing- the ionic breeze helps her a lot. She also has a small travel unit she carries with her everywhere. I wanted to share a good story.

We purchased 2 ionic breeze Quatra in April 2004 . They were purchased because my 4 year old at the time was diagnosed with asthma and allergies. One of them began having troubles within 3 years after purchase and I had made (2)seperate phone calls to the customer service # to let them know it was making unusual sounds and they suggested vaccuming it and using the hairdryer to blow any dust out. I was faithful each week (and still do) to clean both of the units.

A few weeks ago the troubled unit discontinued working and will not turn on at this point. I've tried to email the Sharper Image and they suggest looking online for answers. I feel cheated because I now have one working unit. My husband was told when we bought them they were guarenteed for as long as we owned them. We spend over $550.00 for the two of the units and we're out of one completely now. I'm very angry and just want a new unit to replace the broken one.

One unit began making unusual sounds. I called the customer service number each time this happened and they said to vacuum the unit and use the hairdryer to blow the dust out. (this was over 14 months ago that I called). The unit has recently discontinued to work and will not turn on any longer.

Bought two units because both my daughter age 3 and myself have asthma. $750 and countless doctor visits.

I purchased a Sharper Image digital photo album w/keychain. It came with a deffetive program disc. I tried to load it form the online web site, which did not work. I tried speaking to a c/s person, stil did not work. I even had one of c/s people hang up on me. As far as I am concerned, this item is really poor quality, which is really unfortuante. I have purchased many items from S/I over the years and I guess it is the poor quality that is the reason [their] stores are closing.

I purchased a Sharper Image Ionic Breeze MIDI Air Purifier in December of 2006 (via QVC). It worked fine until about two month ago when the red cleaning alert light came on and stayed on even though the unit was clean. In trying to find out where to get the unit serviced, I find Shaprer Image in bankruptcy.

I had purchased $200 worth of Sharper Image gift cards and gave as Christmas gift in 2007. Then a month later when my son wanted to use them, he was told they weren't honored. I called Victorias Secret Home program and was told you would honor them if sent to you. I sent the $200 in gift cards to you by certified mail on October 20, 2008 and have heard nothing yet. I'd included the credit card they were to be reimbursed to and as of last week it was not credited to card yet. How long does the process take as you now have had the gift cards for 2 months?

hi, i got a very disturbing email from my mother the other day, in which she told me to unplug my breezes because her larger one started to melt and smelled like burning rubber she said. i found it very ironic because i have the larger one which seems to be ok, but i unplugged and wont use anymore due to moms experience, and i have the small wall unit which is in my bathroom.

well, about 2 weeks ago i walked in the bathroom and the ionic breeze was working so hard that you could actually see the electricity in it. when i went to unplug it i got a terrible shock and have not put that one back in either. i called your company to see what was wrong anf thet said it was my problem with bad electrical wiring. i felt like i was really being ripped off.

i didnt even know there was a problem with the company and filing bankruptcy until my mom sennt me the website. why dont you tell people about something like this, in our case as well as my mothers there could have been a very serious fire. what i dont get is why the recall on these were not made public, we had to go on the internet only to find out there were others with the same problems.

when taking out the filter on the wall unit, i found that on the inside the metal was literally blackened and charred. there is also a small black area right around the outlet it had been plugged into, this is really scarring for people like me who have kids and animals in the house. im sorry to say i threw my ionic breezes out to the trash and will never buy from your company again. thanks for listening

I have eight Ionic Breeze Air Purifiers for 1800sq, ft. all purschased within the last 2 1/2 yrs. After reading the information my son sent me from your site I am very concerned. I will turn them all off immediately. Do I have any recourse as I have alot of money invested in them?

I am not aware of any physical damages at this point. However they may not be showing up at this time.

I purchased 2 Pro Plus IB Quadras on line from Sharper Image in 8/2007. Both were returned within one year and fixed (covered by warranty). But now one of the Quadras is not working and I am unable to contact the company. I guess I will have to look for another air purifier. I did not have any medical problems resulting from the use of the product. I still have one left that is operating ok.

My original investment was 608.89 for both Quadras.

I purchased two light sabers for my boys and also purchased the extended warranties. They need replacing but now I have no one to contact. I looks as though they took my money and ran. I read where one guy send his money and light saber for return and never got either one back. What a ripe off.

i have an extended warranty with sharper image and now have a problem with the purchase, its a sky caddie golf machine. Is there anyway I still can have this repaired under warranty?

My Sharper Image Ionic Air cleaner did not clean the air,allergies got worse, and it started making loud crackli noises that led the family dog to take refuge upstairs and refuse to come down. Finally the cracle turned to sparks almost setting a fire.

See above. The high price of unit,doctor bills for 2 family members, traumatized dog, endangered lives from near fire.

I have a credit for $400. I went to redeem the credit in 2008 and was informed that I had to buy something for $800 to redeem $400. I am out $400.

I've got two Sharper Image Hybrid GP air purifiers and they both have the same problem. Is there any way to repair the electric grids so it doesn't crackle and go to the dry mode all the time? I'm ****** about being taken for $800 and haven't been able to let them go in the garbage. Are there any repair options or do I need to throw these away?

Purchased the Ionic Breeze Quadra 3.0 around 2003 based on the advertized benefits of the product for my daughter, who was then 11 years old and has asthma. Within the past few years, her asthma has been getting worse, to the point of being hospitalized.In recent times I have heard of the potential problem that the Breeze may cause and was concerned.

My daughter with asthma has been hospitalized multiple times, most recently Sept. 2008. Her stay was lenghtly and difficult. Since then we have turned off the Ionic Breeze and tests have shown( with doctors) that her asthma has drastically improved. A purchase we thought would help, seemed to have hurt her and caused undo pain to the rest of the family over her asthma scares.

The bike is now falling apart and is about to no longer pedal. The bike came with a guarantee and warrenty I believe it may have been a lifetime warrenty for defects. This bike is definately defective. My brother loved it and used it often after a knee surgery to help recover his knee after surgery.

I told him no problem, he had kept the box and all the paperwork the bike came from and I "thought" being Sharper Image Guaranteed their products I would simply contact them and ask for a replacement.

I was obviously unaware that Shaper Image had closed all it stores and all these problems the company was having and had.

Obviously my complaint is that now I seem to be out a very expensive item bought with a, "I thought great warrenty so I had no worries if the item were to be defective they would replace it without a problem.

My question, if anyone can advice me is, can this $150.00 bike still be replaced by Sharper Image, that I'm reading is still doing business online? If the company is not "out of business" being they are still doing online business, is this a recoverable thing? Can the bike be replaced? If so, how? How & who would I contact to have it replaced and the warranty made good?

If anyone has the answer to this problem with Sharper Image I would really appreciate the advice, answers to have a way to have this item purchase from a Sharper Image store.

Bought ionic breeze does not work paid 600.00 Sharper image out of business.

out 600.00

3 years ago I bought a Sharper Image Ionic Breeze Germicidal Protection Silent Air Pufifier, model S1830. I kept it on 24-7 in my bedroom due to allergies with my cat...and thinking this was supposed to be good for me. I also purchased one for my sister who suffers with Epstein Bar and many bronchial issues. Mine just died and I was upset that the company is out of business as I have a 5 year warranty on it.

I looked online for help and this is where I learned of the lawsuit about the effects of damaging ozone. I began suffering over the last year with asthma like symptoms, shortness of breath and inability to catch my breath. Not only did I sleep in my bedroom, but I did my daily Yoga and Qigong practices in there which require deep breathing. It has become increasingly harder to catch my breath and I have been fearful that I am developing ashma. I could not figure out why as I live in the desert and am in great physical shape, use treadmill and weight, etc.

But this breathing thing has really concerned me. I am shocked to read about the lawsuits regarding the effects of this product. I need to let my sister know as soon as I complete this letter to you. Is there any civil lawsuit for comsumers that I can join? First I was upset that Sharper Image was out of business and would not be able to honor the 5 year warranty I have...but now I am even more angry to learn of this but happy that this machine could be the cause of my breathing issues!!!!!!

I bought two Ionic Breeze Professional series (GP) protection. Model S1861 Oct 2005. several years ago i hgad to return ione unit for repairs -they simply gave me a replacement when i returned the broken unit. Today I noticed that one of my units wasn't working again. I've miss placed my paper work from sharper Image who ordered these two units from- So I got on line and ran into this web site for customers having issues with the Ionic breeze. All this makes sense to me now with my sleep apnea problem--it's gotten really bad while I use these units.

I just wrote it off to allergies in the air-But that is why I got these units to remove the bad air and replace it with good air. I've had a number of breathing issues that I've contacted several doctors about and they say it's probably allergies and to take over the counter aids. One doctor gave me med to help with my allergies. I was going to call today and get this unit replace again--But after what I've read here I'll probably put it in the garage and wait to hear back from your study?

I start every day with clogged head and a tightness in my chest-feeling tired and very allergic to something. it has even cause my joints to hurt.

paper work from sharper Image who ordered these two units from-So I got on line and ran into this web site for customers having issues with the Ionic breeze.All this makes sense to me now with my sleep apnea problem--it's gotten really bad while I use these units. I just wrote it off to allergies in the air-But that is why I got these units to remove the bad air and replace it with good air.

I was going to call today and get this unit replace again--But after what I've read here I'll probably put it in the garage and wait to hear back from your study?

bought two ionic breeze quadras in 2004. one does not work at all. failed fan motor. the other we do not use due to health reports about harmful ozone. we are out $499.00

We purchased 3 ionizing air cleaners - Quadra - and now we are being told by consumeraffairs.com that not only do these machines NOT work but they could cause health issues in healthy people. I have developed a cough for no apparent reason.

We paid upwards of 700 dollars for these machines and now I am losing my sense of smell and have a mysterious cough. I am worried that these machines have jeopardized my health (and my husband's). We want our money back now. Shame on this company for selling something that is supposed to cleanse your air and environment and then to find out later that it actually will harm you!

We purchased the Ionic Breeze Air Purifier model S1830. It no longer functions and it has a 5 year warranty. It is 4 years old. Sharper Image appears to be bankrupt.

When I found out about the ozone problem. I learned they rectified it but wouldnt replace it. I'm a respiratory therapist and and understand the damaging effects of ozone my son and family and animals were surrounded by it. They put a unit on it that suppose to convert back to o2 but they wouldnt reimberst me for the health threating unit or give me the upgrade.

POSSIBLE INDUCED CHRONIC OBSTRUCTIVE LUNG DISEASE IN FORM OF CHILD ASMASTHA OR RESTRICTIVE OR OBSTRUCTIVE DISEASE IN ADULT INHABITING HOUSEHOLD AND PETS DOG AND CAT.

Because of my husband's allergies, we purchased four ionic air cleaners--the last one was the quadro. All of them cost more than $400. each. We just now have read of the dangerous ozone being emitted, so we are disconnecting the cleaners.

Over $1600. paid for dangerous air cleaners by Sharper Image.

Purchased Time and Tempature Alarm Clock that the second hour number out and the reading of Tempatures do not work.

Since the product can not be used as purchased, the money spent was lost.

I hav ionic Breeze Air purifier. it quits working. I have a 5 yr warranty, now they are close due to class action suit I can't have a reimbursement. am affraid to use this again due to a reported respiratory problem. Stores are closed. So no one to go to.

Approximately 4-5 years ago I purchased 2 Ionic Breezes. I am a certified massage therapist and take into effect the air quality in my offices. Over the years I have slowly been having more problems with my sinuses, a symptom I have never had problems with before. My Dr. has put me on Nasonex for the past couple of years to live with this problem. In the past year I placed an Ionic Breeze in both of my massage offices. I noticed my sinus problems have really flared up in the past year, even using my sinus spray.

As a massage therapist working on clients, it is placing me in a unhealthy position around my clients when my sinuses start to drain and I have to excuse myself to blow my nose. Since removing the ionic Breezes from my offices my sinus condition have improved. I have never considered that a product marketed to clean air would be the cause of my sinus problems in the past years. If possible I would like to be reimbursed for these products and some reimburstment for the money I have spent for medical supplies in the past years.

The main physical damage I have experienced is my chronic sinus problems since using the Ionic Breeze.

I purchased two hybrid air purifires. now one does not work at all. Can i get my money back?

I lost all that money..800 or so. i thought they had the best product and now i find out i was swindled

I have sinus problems and I bought an Ionic Breeze. The thing works so great, I bought seven more of them, and my sinus problems are nil, while I'm in my home. I have purchased: floor lamps [4], desk lamp, throws and all kinds of other things, from The Sharper Image, and I have had NO problems with anything. I have highly recommended The Sharper Image to LOTS of people. I even recommended the Ionic Breeze to my doctor. I am very sorry that some people are having problems, with the Ionic Breeze and causing so much problems with The Sharper Image company.