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Consumer Affairs


Meijer


Consumer Complaints & Reviews

I purchased a set of Kitchen Aid cookware, and like all the components, with the exception of my skillet. It seems to be "warped" around one edge, so the lid does not fit securely, and today, I was washing it, and the red dye came off on my cloth. Is this usual? All of the other pots and pans are fine, with this exception.

Meijer Zip Whip leaked product within the fridge then on to the new floor. While the date on the can was to use by 12.8.11, it should not have made such a mess. I am not sure yet if there is any damage to the floor.

I am overall satisfied with Meijer and Meijer products. I do my primary grocery shopping at Meijer and shop at the Zeeb road store in Ann Arbor 1-2 times a week for my family of four. My husband and I also maintained a membership to Sam's Club. We try to buy items in bulk 6-8 times a year to bring down the cost of our grocery and household product budget. We renew our membership in January each year. This year we decided to see if Meijer could provide us with all of what we need. So far, we have not renewed our membership to Sam's Club.

I love Meijer products and believe the quality is equal to or greater than the national brand. I can also save a good deal of money by shopping at Meijer and buying Meijer products. Unfortunately, I purchased some Meijer fully cooked bacon and am not happy with it. It was not packaged correctly, broken and only good for bacon bits. With money tight, I can't afford to buy inferior products and will not purchase this product again. I am generally happy with Meijer and the products they offer. I will continue to shop there and hope that the products I buy continue to be of the best quality. Thank you for your time.

Many year customer having trouble with turn table bagging area. This time apples, last time cold medicine not found when we get home. Apples found by Hellen bought to service desk and then returned to stock so sorry said service desk! No offer to refund or replace, so here I am blogging till the cows come home or corp response. Called back second time. Talked with Jenni with and I told her they would get a survey and she really did not care as much as I thought she would, but she not management and never will be!

If I could rate my experience with no stars, that would be more accurate. I purchased $256 worth of items on 12/21 and $100 was in gift cards. I checked out at 3 pm, and called the store at 3:12 pm reporting my gift cards missing, then went back to the store to have them cancelled. I was told I was just out $100 because they can not cancel gift cards (more like will not). I asked to speak to a manager, Kenn, who told me he would review video with Loss Prevention and call me the following day. I still have not received a phone call.

My experience involved 4 Meijer employees, all who were rude as could be! I do not see how gift cards cannot be cancelled within 12 minutes of purchase and how a retailer will refuse to help you! I guess, they got my money and could care less if I got what I paid for! I e-mailed a complaint to corporate, and called the 800 customer care number and still do not have a reply from them either! What options do I have left?

On November 21, 2011 at 2:00 am, I went to Meijer (5300 Harvey St, Sternberg, Fruitport , MI 49444 with phone number (231) 799-3656). I was getting groceries and went to get Jalapeno Peppers first. There weren't that many there, 90% of there were wilting already and didn't look that good. Black Spots, stems missing, etc. I had a few in my plastic bag already and then I smelled my hand, big mistake. It almost made me through up. The ones I had in the bag stunk as well. I put the bag down, went and washed my hands and exited the store.

I'm not shopping there ever again! Especially after I called and talked to the 3rd shift Manager, He didn't even seem to give a ** in my opinion, so I'm making a formal complaint.

A Meijer truck ** ran us off the road on 696 in Michigan entering the Lasher entrance. He was busy talking on his cell phone. As of late, I have been very disappointed in the service at Meijer store in Southfield on Telegraph. There were only four cashiers and each had 10 to 15 people in line. A customer addressed the front line manager and her reply was call headquarters. As much business as we give, Meijer's customer service is truly in need for professional development on how to respond to customers.

The customer service desk will not let me use my debit card to buy money orders. I can reload there, but can not use it to buy money orders to pay my bills. I first must buy something and get cash back.

I am disappointed at the cheapness of many of the products that Meijer sells. My husband got a Meijer credit card, so I have recently been making most of my purchases there. Prior to last month, I hadn't shopped there often. In the past month, I have purchased 3 products that have broken or come apart in some way. The first was a child's shirt, and when I washed it (following the directions on the shirt exactly), the decorations fell off. I returned that one the next day.

The second thing was a set of earrings. Now, I knew they were cheap earrings; however, I didn't know how cheap they were until they simply fell apart after less than a day of wearing them. The third item was a purse. The first day, I was carrying it and the strap broke, and then, the thread just began unraveling. I am really shocked. I hope this is just a really bad coincidence but I have a feeling it is not. They just sell shoddy products. To add insult to injury, the young man who processed the returns for me was apathetic and nearly comatose with boredom, so needless to say, I didn't feel any better after returning the items. I think we will be throwing away this credit card.

I attempted to use a Santa Bucks coupon to discount the purchase of a $100.00 T-Mobile prepaid phone card. The checkout attendant was unsuccessful in his attempts to run the Santa Bucks coupon for it, and agreed that there is no disclaimer printed on the coupon that would indicate that it could not be used toward the purchase of prepaid phone cards. Let me state clearly that the checkout attendant was at all times courteous, respectful, knowledgeable and friendly. Not so was the store "manager" he contacted for assistance. We'll call the "manager" "Mr. no".

"Mr. no" examined the Santa Bucks coupon and proceeded to give me some lame excuse that prepaid cards are not "general merchandise" and that a Santa Bucks cannot be used to discount the purchase. I asked "Mr. no" politely to call his manager and he said he would not call "corporate", and Santa Bucks could not be used on prepaid phone cards, with no other explanation. During the following discussion, I asked him two more times to call "corporate"! "Mr. no" refused twice! I proceeded to pay for the two items I really needed, successfully using Santa Bucks for each, and left all the rest of the items I had in my cart at the service desk for "Mr. no" to deal with restocking.

Within 1 1/2 miles of store # 164 there is a Target, Super Wal-Mart, Krogers, Walgreens, Home Depot, Office Max, Shoe Carnival, and many smaller specialty stores. There is no compelling reason to visit this Meijers, other than it might have an item on sale. In the future, I will avoid Meijer stores unless there is some loss leader on sale I want. In that case, I'll purchase that loss leader item and make my other purchases elsewhere. I'll post this experience on the appropriate Web forums, and will discourage friends and family from visiting Meijer.

So the result is this: A friendly and helpful checkout attendant is hamstrung by wrong documentation and poor "management", directly hurting the bottom line.

I visited the Meijer pharmacy today. The pharmacist took one hour and 40 minutes to fill two Amox for my children's ear infection. After a while, I was standing in front of the counter. Very bad customer service.

Purchased a Berry Pecan Spring Mix salad, not just one but purchased three. Out of three not for sure, found a grasshopper that was inside the salad. Purchased on 11-12-10.

My son got a fish and it died not even a day after.

shop at Meijer at least three times a week with my boyfriend and we are both 24 years old. We often purchase alcohol here, are carded, and go on our merry way. A couple of weeks ago, my boyfriend was checking out and his ID had suddenly become invalid at Meijer in Carmel, IN. This is the same Meijer we go to every couple of days, so we were very surprised when the woman said his ID looked "fake" to her. She called her supervisor to double check the authenticity of his license and sure enough, the team leader said it was fake as well. We were baffled because this had never occurred before but apparently back in March, the IN law required them to check everyone's license, no matter the age. I ended up buying the groceries and liquor because my ID did not look fake. We continued to shop at Meijer but later in the day because the team leader wasn't on duty and everyone else understood his ID was real.

Today, my boyfriend went in to purchase some alcohol, was carded but they accepted his ID, however he left his credit card at home and had to go back to purchase his items. When he returned, they made him go to customer service to buy his stuff. They carded him again but the team leader was on duty there and they denied his ID up there. Not only did he waste most of his afternoon running around looking for his lost credit card but he also had to deal with this awful woman again! I was furious and called the store to complain. I spoke with the store director about the problem who assured me it would not happen and to ask for him next time it did. My boyfriend went back to Meijer for a third time that day and asked for the store director. The team leader REFUSED to get him for my boyfriend! I will be calling corporate tomorrow and visiting their store during normal business hours to file a formal complaint against that woman.

After 18 days of being homebound with extreme back pain and finding out nothing more can be done, I attempted an early morning 2 mile drive to Meijer before taking pain pills so as not to be a risk. A wonderful young clerk putting out herbs went to the back to get a box of fresh spinach for me to select since the produce man was on break and had not put it out yet. How kind. I explained I was in loads of pain. I got a very few other items, went to self checkout and the cheese did not have a back label as it ought.

I asked the self-checkout clerk, and she said I'd have to walk back and get another. I explained this was my first time up from over two weeks of severe pain and was not feeling well. Was there a clerk who could go back for me, a young man or anyone? She just turned and went back to her station with the cheese! I was too tired to pursue it, but did leave my number on my way out for a manager to call, too worn out to wait for them to call him to the front. Had to get home and get down.

People, we must not forget the small details in life. The acts of kindness, or if not anything else, at least to do our jobs that we should be grateful to have! Our country is a mess. We could all help in small ways. The young clerk putting out herbs deserves a bonus. The woman at the self-checkout stand deserves a pink slip.

A roaster with rack and non-stick coating was purchased from Meijer, Inc., Adrian, MI, on 12/22/08, for $23.84. This roaster was used four times to cook a turkey at 325 degrees. Three times in the convection oven, and one time in a regular oven.

On 12/25/09, after the turkey had been removed, room temperature liquid was placed in the pan to extract the flavorings. The roaster was not put on the stove top burners. At that time several flakes were seen in the liquid. After removing the liquid, spots were seen where the coating had come off. After it dried, rust appeared on the spots. I do not feel that this roaster is safe to use and would like to receive a complete refund.

Defective product: DUCT TAPE (no manufacturer or address on package). The tape comes in a clear plastic wrap with a big half red and half blue circle on the front. It is labeled: "PROFESSIONAL QUALITY CONTRACTORS DUCT TAPE- Made in USA". It measures 2" X 60yards. The tape does NOT stick to ANYTHING ! In fact- using this tape is as worthless as trying to adhere a piece of cellophane tape to a wet windshield!

The first thing that came to mind when I tried to use it is that this tape was made in China with a fraudulent "Made in the USA" label on it. Why else would it have no manufacturer listed on the package? The tape was on display with a lot more of the same at a Meijers store in Grand Rapids, Mi. I have emailed Meijers and expect to get my $3.99 refund, plus tax. Thank you,

I bought a Digital camera from Meijer and an extended protection plan. The plan covers the item for 1 year following the manufactures warranty. When I called on the product, it was 11 months old. Meijer informed me that the warranty on the product through the manufacture was 1 year so I had to go to them. I already went to the manufacture and they told me that it is only a 6 month warranty. Meijer was supposed to investigate this within 5 business days. Now it is 2 weeks later and even after talking to a supervisor named Sharron, they still haven't resolved it. It looks like they are delaying. They asked me today for the model number. They didn't know it? Come on!

I want to complain about the fact that all meijer & kroger stores will not sell black beauty products. The company Ambi provide beauty products for people of color. meijer & kroger will only sell their fade creme. Ambi have face wash,acne treatments and so forth. I feel that people of color, have no choices, when it comes to skin care and hair care.

I picked up the prescription and they did't have enought pills. So I had to to back in a few days to pick them up. When I got them out to use them I noticed they looked really big. They were 1000mg. The prescribtion was for 500mg.

I filled a prescription for a GENERIC antibiotic at Meijer because they advertise that generic antibiotics there are free or cheap. I got charged $76 for a generic antibiotic and the pharmacist didn't even tell me I could get the same dose and strength for $4 at Wal-Mart. I checked and not even the MSRP of tht generic product (Doxycycline, 50 mg, 30 pills) is that much.

I'm a recent college grad and I have no insurance. It takes me 20 hours of work to make that much money for this generic prescription. When I filled a prescription at CVS, the pharmacist said that maybe I can get the doctor to prescribe something similar because it was expensive and I had no insurance. The Meijer's pharmacist could have at least done that much.

Once again, on Saturday, November 8, 2008, I was overcharged at Meijer in Bolingbrook. This is the third time I have noticed this in 6 months, and I don't shop there often. It seems every time I go there I am overcharged. On Saturday, an eight pound bag of potatoes was on display and in the ad for $2.79. When I went to check out it rang up $4.99. This was an advertised price. This is not an isolated problem. This is consumer fraud and theft. The Meijer's director said he was sorry.

I was shopping at Meijer on 8/10/08 with my family for items to BBQ. I paid at the u check out. It was really busy and I around to leave the store. I came to the greeter and she asked me to show a receipt for the items I bought I asked her Why? She said because I came from sporting goods which I didn't. I asked her why she wasn't checking the receipts of the other shoppers. I asked if she was accusing me of theft and she said she needed to see a receipt. I told her she was detaining me and my whole family. She called her manager and held my cart and would not let me leave. I told her I wanted to go and she wouldn't let me.

The manager came and said call the police. I was being held against my own will and the items I purchased were being withheld from me and my family. Eventually I did show my receipt they made me feel like a thief and held me and my family hostage. I want to know what I can do about it. I was detained by security, and had my peers looking at me. Also my children were subject to the same treatment.


I was at Meijer's store on 29505 Mound Rd., Warren, MI 48092-2012 and was treated rudely and unfairly. I asked the teller a simple question pertaining to the purchasing of a gift card. I asked her if I could purchase a gift card with a check. She informed me that she would have to let her supervisor handle it, so I waited until she went for her supervisor. when Holly(supervisor) came over she informed me that I could not write a check for a gift card and I then said okay. Then I decided it was something else I wanted in the store so I went to get it and then I stood in lane 20 to pay for my purchase. The same lane where I asked the lady about the gift cards. I was 3 customers behind from the front of the line.

Next thing I know when the teller looks up and see me in her line she stopped waiting on the customer she was ringing up and said she would be back in a minute. She then went and told Holly that I was back in her line. Holly then came over to me while I was standing in line and told me that she had just explained to me about not taking a check for a gift card. I said that I understood that but I was in line for something else. Holly said you don't understand I will not honor your check for any purchase. She had not even seen my check or knew my name because when they first told me they did not accept checks for purchase of gift card I had not even showed a check at that time.

After Holly confronted me in line, I stated to her that she had not even seen my checks or knew my name before she was telling me that she was going to deny my check. I told her that her behavior was inappropriate to come in a line around other customers and belittle me by saying she will not take my check when I hadn't even got to the front of the line yet. She didn't even know if I had a check or not because I had not pulled out my checkbook at all I just asked a question. Yet she felt it necessary to let me know around other customers that she would not honor my check no matter what I purchased. I asked her name and she told me her name was Holly, then I asked for her last name and she said she was not allowed to give out her last name.


I went to buy a Christmas Present for my wife today at Meijers in Aurora IL. I found a nice solitare diamond ring that was listed at $1,195.00 and there was a 60% off. What a deal, right? When the purchase was made, they said they have no more ring boxes so they put that ring in a bracelet box. Strange, why would they do that? I paid no attention to it and when i got home, I took the price tag off with the bar code on it and threw it away because it was a gift to my wife and did not want her to know how much i spent on it. Then i looked at the diamond closer and found that there were many flaws and cracks on it. The sales person did not even point anything out. So eagered to sell it.

When I went to return it, the customer service lady was nice and when she asked someone who supposetly to see they recognized it, a tall blond with glasses glanced at it and said, I have never seen this ring here, it does not belong at the store. I was soooo upset and knew right away that there will be issues because I went to return it at 6pm, 2 hr and 47 minutes after I bought it. She showed it to a manager and he refused to take it back.

When I told him that there were 2 ladies helping me out might recognized it, we then went to the jewelry section and spoke to the Sonia (the elderly Indian woman who was the cashier from my purchase) she asked if I had the tag. I told her again that it was a gift for my wife. I even showed the manager exactly where the ring was sitting when I pointed to it from looking through the glass. 2 hours later and Sonia could not even recognize me. How can you not recognize someone who purchased a gift that was very expensive?

If I went someplace and sold something to someone, I would remember their face weeks later with no problem. I feel that they wanted to get rid of this ring and would do anything not to take it back. Now I have a $494.49 ring, with flaws that I can not take back and get a different gift for my wife. Something here must be done. I will not let this sit and be ignored. I worked my butt off to buy a present like that and felt like I was shafted hardcore.



On Oct 31st I went to this Meijer for Haloween candy. Their center aisle had 2 separate runs of metal cages filled with candy and

another run with costumes.

No prices were marked on either the cages or the boxes the candy was packed in. Nor was the individual bags marked, nor was there a sign anywhere indicating what the price was.

The scanner that might have given me the price was broken. The salespeople I asked in the area did not know the prices, there were no prices in the store circular.

The run of racks and shelves with costumes did not have prices posted either.


I loaded my cart with candy and proceeded to the checkout having to scan the candy there and have an employee cancel the transaction every time I found a bag that was a higher cost than I was able to pay.

I am hoping there is a notification sent to the store that a complaint has been filed against them. Please contact me if this is not the proper avenue for this complaint.



i got this meijer card and now i have tried to use it 4 times and it has not worked but one timde at the gas station. last night i ended up having to put the charge on my mc. it looks to me like the card is not made right or the machines will not read it.

my number is 6005065000799028. please let me know what to do


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