InstantCheckMate.com

On or above March 5, 2012, I ran a credit check for the fee of $9.99 to be debited from my bank account; and they overcharged my bank account in the amount of $49.17 USD which was totally unauthorized. Please kindly credit the account in the above-mentioned amount. If l don't hear from you in 3 days, and you don't credit my account in the amount overcharged, I will hire an attorney immediately to investigate this crime.

Wrong stuff on page: it shows my number and address with a wrong name and age!

Erroneous charge - I did not use your service and did not complete the transaction when I realized the cost was more than the one dollar. Yet you charged my Visa card anyway. I want the charge refunded to my Visa immediately!

Only $100 was supposed to have been taken out, but it was $35.00 instead.

I did a one time personal check on an individual. I paid the fee and want InstantCheckMate to stop debiting my checking account for $39.63 every other month. And yes, if it is not corrected, I will hire an attorney.

They debited my account $40.93 on Saturday, February 11, 2012. I cancelled membership with them within 2 hours of using their service.

I have a checking account with money in it and have not found any way to transfer funds or send a check to buy service, or even contact this service! If I wanted an attorney involved I would have had him contact you!

If this is not a scam, please contact me at my e-mail address and get me as a customer... after I know that I will get all of the current correct information as listed, and the information is about "The correct person" I am paying your service. ?

Otherwise, good bye to me trying to contact any of these background and current location sites that rip me off if I provide a credit card Number! I do not have a credit card on purpose for this very reason! Will pay cash for correct information that you state you have . In the advertisements [you mislead purposefully by twist the rules of law by the words your lawyers approved and I am just dissatisfied, Not angry if a Representative responds to my question.

I don't know why the government gave too much access like that on the internet, why do they allow someone to sell your information online for money. The worst thing is that they are located in Las Vegas Nevada. They are so stupid, why don't they look for a better job just like everyone else, or sell their family information only? Something has to be done about this website (www.instantCheckMate.com). I called to have them remove my information on the internet, they told me that I need to pay. Why should I pay because I didn't give them any permission to selling my info. What should I do?

A few months ago I called for information and after I enter my information somebody told me that the info was not available. Since then your company has been charging my account $34.63 every month. I have been sick and in the hospital. That's why I didn't know this scam. I never authorize this withdraw. If I don't get any response in a few days, I will have to file a complaint with Better Business Bureau.

I purchased a background report for $19.86. I got nothing, except the name of the individual and a vague description of where they may live. After entering the individual's name for search, the report claimed they had what I was looking for. Once they collected the billing, I only got graphs, that the individual was a "probable criminal". That individual's history was blocked, and I was told they could get this info.

I immediately chatted with the agent and told him of my problem. The report turned up empty, not even a background. Only that the individual, did indeed live in that location. Well, I already knew that. He only offered to cancel the account, when I called on November 6, 2011. He did not offer to refund my money. Why did he offer to cancel the account and not return what I paid for, as advertised by Checkmate?

I got my statement from the bank, and found where he still billed me for $19.86 for a canceled account. I then called Checkmate again on November 22. This time, the agent told me he would have to get a recording of the day I called the agent on November 6, and check to see if I told him I wanted a refund. He came back, and said I did not, and that he could only give me half of my money back, since I did not tell him to refund me, after billing me for a closed account.

He was argumentative, and would not take 'no' for an answer. Common sense would tell you to refund a customer for services not rendered. Why did he even think I called in the first place? I had a similar experience with Clickbank. The lady refunded the entire amount, without ever asking. I should not have had to ask. I feel deceived, and would like a total refund of the amount paid for services not rendered, in the amount of $19.86.

I made a a test request for $1.99 on 10/11/11, and received a credit card charge, dated 10/12/11, for an additional $59.16. It was unauthorized. Please arrange a credit for my card for $59.16. Advise by return e-mail, that the credit has been processed.

They advertise 1 research for $1.00 but end up charging your credit card $40.00 if you do not cancel within 5 days.

I tried instantcheckmate.com to check some information. The information was unavailable. I called the 866 number and spoke with less than helpful members. I was told that money would be refunded in 3-5 business days. The amount was refunded and then immediately charged again to account. I called to find explanation and the company could not find me in the system. I spoke with Michael who said he is the boss and that there was nothing that he could do. He was less than helpful and the site claims customer satisfaction is top priority.

I was told about a reduced rate but I was charged a different amount which was more than what I can afford.

InstantCheckmate.com makes a profit by selling personal information to others online. Information such as current and past addresses, known relatives, phone numbers, everything. The site even gives a map of the address. Too much personal information is shown and there is no mention of how to get your information removed. I have not given my permission for that information to be posted and fear that it may be dangerous.

I immediately called the company to cancel the service. I explained that the website bypassed the service selection page and that I thought I was purchasing the 1 month service. I was told by the customer service person that I had to write to them which I did.

As we have no control over your options of purchase, we take the position that you received the membership option of your choice. We have honored your request to cancel your requested membership so you will not incur any future charges after your current requested membership expires. The following is on the create your account page. It is located in step three of the sign-up process for your review prior to your payment authorization.

*One payment of $179.40 for a 12 month, $119.70 for a 6 month plan, or $24.86 for a monthly plan. Your membership will be automatically renewed to the same term until you cancel. If you cancel your subscription will not be renewed after that expires. To cancel your membership at any time please contact our customer service at **.

I explained that the payment authorization page never appeared and the transaction was finalized without my ability to make the selection. In my correspondence I also told them that I am willing to take the 1 month subscription. I'm currently unemployed and thought I was purchasing a 1 month service at a discounted price of $14.95. My bank account was charge $179.40...3 days before Christmas! They have not responded to my final email asking if they intend to refund the overcharge and work with me on this.

I tried to cancel membership and did. I only wanted one month and was told I ordered a full year and the company will not refund me the difference. They will not identify themselves other than an 866 number. I want them to do the right thing. I paid $179.40 for one report. I am willing to pay for a month's membership but they will not budge.