Friedman's Jewelers

Friedman's has an outstanding balance on my credit report, and I have paid this balance off and have disputed this over a year ago. They still show outstanding balance on report. I'm asking you to please show on my credit report that this has been paid in full and that there's no outstanding balance on my report. As I am single parent and times are hard, this really affects me from getting a loan. If you pull my file, it will show I have paid this in full and there is no remaining balance owed on my account. Thank you for your help. I really appreciate your business and allowing me to have shopped with you when you were in Alexander City, AL. And I really appreciate your help in removing this outstanding balance from my report. The account was in Regina **, Alexander City, Alabama. Thanks so much for your help.

I purchased my wedding set from Friedman's and since then I had two princess cut diamonds fall out. I have insurance on my rings and when I took my rings to get an estimate, they all told me the same thing. It will be $300 a piece to replace the diamonds.

My husband bought me a beautiful ring in 2003/2004 and paid about $3,500 for it. They are now out of business and my ring needs services and he bought the insurance to go with it. Really mad!

I am very upset that this company is no longer in business. My husband purchased my wedding set in 2004, with insurance and eligibility for an upgrade. I would love to have my ring inspected, and see if I can update. However, I just heard the news that they are no longer in business, nor did they notify any customers, and give them the chance to sell their rings back, get inspections or upgrade, before they went under. I want my money back on my insurance, or be able to have a ring replacement. This ring cost my husband about $3,000.00, not including the insurance. I have all the papers, and the card to show what my ring appraises at.

My husband purchased my wedding set from Friedman's and now I found out they are bankrupt. What does this mean for my lifetime warranty? He purchased this warranty thinking it would be honored.

I purchased a wedding ring for my wife with the insurance. I have no way of getting her ring fixed. There was no way of utilizing the insurance I paid for also. I was told, when I was ready, I could upgrade my wife's ring, but there is no place for me to take it to have it upgraded. I'm confused and upset that there is no one who could answer my questions and that these is no one that could refund me for the insurance that I have purchased on this ring.

My husband purchased a platinum engagement ring with them around 1999-2000. A year after purchasing it and paying off the balance one of the baguettes came loose and was lost. I took the ring into the store because he had purchased the warranty and felt they should replace/fix the baguette. They said, "Not a Problem." After a month I called and received the run-around as to where my ring was and if it could be fixed or not. I called several times after that and again given the run-around.

6 months went by with me calling 2-3 times per month and I was told that I would be given a new ring because my original one could not be fixed. It was the exact same ring that was replaced but now I am wondering with all the complaints if it is indeed a real diamond and real platinum. I have since lost another baguette and all the stores have closed and the company filed bankruptcy, so I guess I am stuck with a maybe not-so-real ring with a missing baguette? Class action lawsuit needs to be filed, but can it be done on a company that has already filed bankruptcy? Guess we all were the suckers!

Since Friedman's is no longer in existence, did another company buy them out? I need services on my ring. I also have 2 missing diamonds which I know is from faulty jewelry/clasps.

I bought an engagement and wedding ring from Friedman's Jeweler. I bought the protection plan and followed the cleaning plan to a tee until one day they were closed. Now, I have not only wasted my money but I'm afraid to take it elsewhere to be dipped and have the diamonds tightened because of all the horror stories about other dealers switching diamonds. I just want my damn service I paid for or my insurance money back that to me was pretty much stolen!

I purchased a lifetime warranty on my engagement ring and wedding bands which are in need of repair. There is no way to contact the company or have the jewelry repaired. Help!

My husband purchased me a ring from this company in "2003". They sold him the lifetime inspection. Every other time I took it for inspection, my ring was taken in for replacement or repair. There were times when Friedman's had kept my ring in their possession for months with no updates or calls. I would go in, and basically, I was harassing them for my merchandise back, repaired or not. They would always give me the run-around of lost in mail, held up at the warehouse, never received the product, out of stock, etc. I was never offered a refund trade-in for the "bad quality jewelry", nothing! This was not a choice and I was always told I was kind of stuck with the piece. Needless to say, the store crew knew me very well. We've had several encounters. I'm concerned that I was not told of the store closing and the fact that we were not given any resources to having our jewelry repaired. The cost to replace diamond stones is very pricey. According to the lifetime warranty in hand, it's lifetime as long as I own the jewelry and this is not true. Please help!

My mother bought a mother's ring. She was told that all the stones would be real. After she got the ring, she took it to the jewelers to make sure the stones were real. The April stone which is diamond is a fake. But she paid for real diamond, so we took it back to the jewelers. They were supposed to have fixed the problem. My mom passed away and my dad took the jewelry to the jewelers. We found out that all the stones were a fake. That's right, a fake. And then, my husband and I went and bought a thick gold necklace. It kept breaking. The Friedman's Jewelers said it was the salt in my body. I come to find out the product was not what they said.

Mr. **** called on 12/14/10 and told me he was calling on behalf of Friedman's and that my account had been turned over to him on the 9th of this month. Well, about 3 years ago, my husband and I were contacted by Friedman's and told that a certain amount would be taken out of our bank account for however long and that was fine with us because at the time we had just had a child and I went on disability since I am in fact disabled and my pregnancy did take a toll. So I told Mr. **** that we had in fact taken care of the debt and after I told him that, he told me that I had 48 hours to provide him with proof that we have resolved this action. Well, no, I have as much time as I would like in fact and don't threaten me. It's not going to get you anywhere. So I found the number for Friedman's and I called to check out the status of said account, it says I owe nothing, there was no balance, and no transactions.

So I called Mr. **** back, with the number for Friedman's and since he has my account information, he can look it up himself. He then called me back and told me that I should get a hold of a live person. How exactly? That is not an option. He said, of course, they would say I owe nothing because it has been turned over to a collection agency. I do not believe that at all. I am not going to humor this man. I got no account information from him and I will not have him harassing me every chance he gets.

I have not heard from anyone about this account in almost 3 years, why now? If in fact I do owe this money, why did I not get anything in the mail saying so? I am prepared to take legal action if I need to. I read that other people are having pretty much the same issue. Has anyone figured out what is happening? I know for a fact that this account was paid off. What is going on?

On the 2-22-03, my husband purchased me a new bridal set. It was on sale for $835.00. He also purchased the lifetime warranty for $25.00. I would have to take the set back for them to look at it every 3 months. The rings had to be repaired on 5-17-03, 10-1-03, 12-12-03, 3-15-04, and 12-10-04. The prongs would break off. They closed down the store in Owensboro where we bought the set. The 3 $2005 a prong broke and I lost one of the big diamonds. My ring has been put away since that time. For Christmas this year, my husband wants to get the ring repaired. I went in on the internet to find a Friedman's store, so I can make arrangements to send my ring to be repaired. But I found out they filed bankruptcy. I will have to go elsewhere to get my set fixed.

I purchased a Bulova watch for over $400.00 and the watch has started to corrode on the band and appears to be gold plated. I purchased the lifetime warranty and have no where to take it or send it to be honored.

My husband purchased a ring for our anniversary and purchased the lifetime diamond guarantee and now I have lost the diamond, but since they have gone out of business, the guaranteed warranty is not being honored.

They went bankrupt. My husband bought a lot of jewelry from this business. I have a beautiful bracelet blue stones and one fell out. It costs $160 and my husband bought a beautiful marquise ring and one of the diamonds fell out too. This ring costs $2500. Now, I cannot even find a Friedmans.

I have lost two diamonds and my husband lost one diamond. This has a lifetime guarantee. We have tried numerous times and could not find a store and never got notice that the business declared bankruptcy.

I purchased a ring from this location back in 2004. I purchased a diamond lifetime warranty on it and now they are out of business and there's no way to use my warranty. I am stuck with a ring that I cannot repair unless I pay for it and now having read other complaints, I am concerned it is not real. Please help?

I purchased a wedding ring, 1 carat (2002) with diamond warranty and certificate of registration. The store closed and there's no place to have the ring checked or cleaned or repaired. Please help.

I bought a necklace and bracelet set from Freidman's and took it to a pawn shop to sell and found out that it isn't real gold. It's gold plated. I spent $600 on this set and have a lot more jewelry that I purchased from Friedman and no one can answer for this. So sad and a shame, but I'm sure they lost more than I have so I am not mad about it. It's a shame that they built a business based on a lie. Oh well. We live and learn. I'm sorry to all others whose gone through this.

My husband purchased my engagement one carat diamond cluster ring on March 2005. One of my six diamonds has fallen out of my ring and I have lost it on the very top center. I also purchased my husband's wedding band from Friedman's and one of his diamonds has fallen out and is lost. I paid cash for his wedding band. My husband purchased the "Limited Diamond Warranty" and "Certificate of Registration" as well as we was told that we have a life time warranty on the ring.

I have had to take my ring to have it dipped in rhodium several times when the store was opened. I was told by one of the sales associates that the acid level in my body is what causes my ring to change colors. I would take my ring in every 3 months to have it cleaned and inspected or dipped in rhodium when they were open. One day I went to the store here in Greensboro NC to find that several of the Friedman stores had closed. I then traveled to High Point, NC to have my ring cleaned and inspected only to learn that they had closed also.

Now, I have a ring with a missing diamond and several warranties and unable to have my ring repaired. I am not shocked to read some of the complaints about Friedman's. I feel that these warranties that people have paid extra for should have either been refunded or had another company to take on that responsibility. We are in need of some help to have both my ring and my husband's ring repaired. Please help or direct us to someone that can provide us with some assistance. One of the six diamonds in my one carat diamond cluster ring has fallen out and is lost. My husband has lost one of his diamonds in his wedding band.

My husband purchased my engagement ring at Friedman's along with the lifetime warranty and the ring is now in need of repair to prevent the stones from falling out. We have no idea what to do in order to have the warranty honored. I realize they filed bankruptcy, but feel somewhere in the process of the bankruptcy, the purchased warranties of customers should have been addressed and carried out by some method or sold to someone else since there was a contract and services paid.

We did not receive any information about their closing or what to do about the warranty at the time of the filing, which I feel should have been done for customers with such contracts. Where can we go from here or are we just stuck paying $110 (as I was quoted by another store) each time this repair is needed? The lifetime warranty purchased at Friedman's is not being honored; therefore, I am left having to pay for repairs to the ring after paying them for this service contract. To have the ring repaired right now is $110 to ensure the stones don't fall out and another $35 every 6 months to have the ring "dipped" to preserve the white gold, all of which were to be covered by the warranty.

I purchased a ring in 1967 which was supposed to be my birthstone (garnet). I took it to a very reputable jeweler in Florence to reset the stone with two matching stones on the sides. We never could match the center stone except with rubies. Garnets were the wrong color. After the stone was scrutinized by a gemologist, it was determined that the stone is glass. So now I have a ring which is worthless and no way to recoup the loss. Moral: always buy gems from a jeweler you know and who you can trust and will not rip you off!

I opened an account with Friedman's Jewelers in 2007. It was a ring it was 1600 I've been paying on it every month and I still owe over 1100. That's over 3 years ago. I think I should be down way more then that. The interest rate is high. I send my payment on time and I still get letters saying that I was late and they add 35 more dollars. I think that this is a way for them to make money.

My son purchased a necklace for me at Friedman's for Christmas with the lifetime warranty. I took it in for service as required until the store closed. Now I have no place to take it for service or repair and one of the diamonds fell out. Is there another place I can take it for repair and not have to pay for it out of pocket? Lifetime warranties are a rip-off.

In June 2004, my husband bought me a 2 Carat Diamond Tennis Bracelet with a lifetime warranty. Within the first month, the clasp broke and I had to have it repaired. Then six other times, I had at least 2-3 diamonds fall out each time. The last time I came in for repair, the manager told me that if it happens again, they will replace the bracelet. Well two more diamonds have fallen out. I went to the store only to find that they were no longer there. I went on-line to find another store nearby and this is when I found your site stating that they had gone out of business. What am I suppose to do know. I need it repaired!

Reading other's comments, I don't even know if the bracelet is real. Please help. Do I need to consult with an attorney? We are out several hundred dollars and now have a bracelet with diamonds falling out and nowhere to have it repaired and a useless lifetime warranty.

My husband bought me a 2-carat tennis bracelet for our 20th wedding anniversary with a lifetime warranty in 2004. I had to have the bracelet repaired at least 10 times the first time for a clasp replacement the the other times for diamonds that had fallen out. I was told the last time if it happened again they would replace the bracelet with a new one.

Well, 2 more diamonds have fallen out and I went to get it repaired and the store was gone. I have looked online to find a store close to my city and came across this site, which now I know they are no longer in business. What am I to do know? My husband paid a lot of money for this bracelet and the life time warranty. Now I have no where to get it repaired and looking at other complaints, I don't even know if they are real diamonds. Is there anything I can do? Should I consult with an attorney? Please respond back!

My husband bought me a tennis bracelet. After only a few months a diamond fell out. Friedman's went out of business. Now I'm stuck paying for a repair though I haven't brought it in just yet. I only hope that I don't get the same results as the other lady. I'm hoping it's not CZ stone. We paid good money for this. Something really should be done about it!

I purchased an anniversary ring in 1999 on my 20th anniversary. Now, a day before my 31st anniversary a diamond fell out. I have no idea where I can get my ring repaired.

I had paid my account off 4-5 years ago. I have a charge off on my credit report that I disputed and now I have a collection agency letter that came in the mail. I feel I shouldn't have to pay this again, but they told me I did because all Friedman's stores have closed, so there was no way I could get my receipt. Is there anything I can do? I have no receipt, never thought I would need one when it was paid in full years ago!

My husband bought me a necklace back in 2007. It is now 2010. The charm just broke off the loop that was holding it onto the necklace. Well, Friedman's is now bankrupt and I don't know who to call about this. How can a charm just break off its loop? If I didn't catch it, I could have lost the charm. I don't know how many ct. it is, but it has 9 diamonds. Please help me with a phone number I can call them with. I also have a ring that has a loose diamond that I bought the same day. I am so afraid it's going to fall out.

I went to Friedman and pick out a wedding ring, but after a month one of my diamonds fell out so I took it back up there and they mailed it off. After about two months they returned my original ring after I have already picked out another one that was way more expensive than the first one; but then the second one I got my diamond chipped. We paid $1700 for that ring. The people wouldn't even exchange it or repair the diamond. So guess what? I'm stuck with this ring. It's a 1ct 14k princess cut diamond wedding set.

I brought some 14k and 10k gold items as well as a mother's ring and pendant set that has tarnish and stones has fallen out. I tried to contact, no luck. 14k Gold Gucci link bracelet turned greenish in color. My mother's mother's ring's two birthstones came out like 6 months after I bought it.

My husband purchased a gold diamond tennis bracelet about 2 years ago. I took it to a jeweler for repairs and they said they cannot take links out because it is a silver plated cubic z bracelet. It was not a real diamond tennis bracelet (take 2 links out).

This was around Valentine's day, a friend of mine purchased me a pair of diamond ear ring 1kt and a 1kt heart pendant with chain. He purchased the lifetime warranty and the chain broke and one of the diamonds came out of the pendant and when we tried to call the store back, the new store said that that they couldn't help us. We had to call the headquarters. I just think that it is wrong for the way me and everything has been done and I think that something should be done about this.

My husband bought me a one carat diamond solitaire from Friedmans. The diamond has come out and I lost it. he also purchased the lifetime warranty. I cannot wear the ring now because I do not know who to take it to since Friedmans has went out of business. Please help, it is not fair that you purchased a safety net and it has gotten taken away. I really need help so that I can get this ring fixed and I can start back wearing my wedding rings. We do not have the 3400 he paid to get this ring fixed and it was 3400 that he paid for this ring. Please help.

My husband purchased me a 1 ct. (3 Stones) anniversary ring on 1/10/01. He also purchased the lifetime warranty with the ring. He paid $1039 for the ring. In November of 2009, one of the diamonds fell out and was lost. Now we do not have anywhere to take it or have it repaired or replaced. Every phone number we have tried to call has been disconnected. Can anyone please help? We replaced my wedding rings with this ring and now I can't wear this one and I don't feel like we need to pay to replace the stone, when he bought the warranty for that.

My husband bought me a wedding set for $700.00 on a Friedman's credit card. He got a discount for getting the ring set on the Friedman's credit account. The rings were originally $1,000.00. He also purchased insurance when he would purchase jewelry from this company. We do not have receipts for these purchases and the third collection agency is now wanting proof for what we've paid for on the account.

My husband is a police officer and the collection agency is calling him on his job harassing him about this bill they say we owe. This is not reflecting good on him especially when they call him at his job in the Jesup Police Deptartment. The collection agency keeps calling him about this account. We don't know if we have a case along with all the other dissatisfied customers as we can't find our receipts because we've moved several times and we've misplaced them. I paid the majority of the payments on line on Friedman's website.

My question is, do we have a leg to stand on without proof of what we've already paid for on the ring set? We are very upset about this matter as every body else is! I also want to say that I tried to make payments, but there was no place to make them! The website was shut down so we could not make payments online and all that you could do was read all the pages and pages of other customers complaints related to our situation!

Before Friedman's Jewelers closed, a couple months before then, I had multiple purchases from them. I took over $4000 worth of jewelry in to be cleaned and they told me to come back the next day to pick it up. I said okay because I trusted them because had purchased so much jewelry from them. So I came in the next day to pick it up, and the manager said that the entire staff had been fired because of stealing and I said, "Well, can I pick up my jewelry?" and they said they have no record of m getting jewelry cleaned there. So I called corporate and they said they would take it off my credit, and until this day, it has crushed my credit score, I went from a 720 to a 490.

Back in 2003 I purchased a platinum ring as well as the insurance that came with the ring. I became disabled that same year. I made two additional payments after my disability went through and sent the copy of the letter to the Friedman's insurance company and took copies into the store. On 1-29-10 I received a phone call from a collection agency called Frist National Collection Bureau, Inc. they told me I was a smart ** and I didn't want to pay my debt. I told that ** that if I in fact owed a debt, and I do not, I would pay it. But unless they can provide me with contact information of their client, they had better not call me ever.

I was under the impression that this had been dealt with and over with because I hadn't heard a word from this company in years. I sent the company a copy of my contract and along with a letter from the state of Texas showing the date of disability and they in fact owe me $695.00 for the two payments I made after I became disabled and could no longer work. I have done all I can do on my end and I want this company to stop calling me they called me 7 times in one day on 10-29-10.

That's harassment. How do I protect my privacy and get the number to anyone that has any thing to do with Friedman's? I am not paying a debt I do not owe because they went bankrupt and some stupid collection agency bought their alleged bad accounts. Please call me or send me a letter to tell me how to stop this company from the continuous calls. I am disabled and it has resulted in a regression in my therapy. It has been on my credit for over 8 years and no one will help me.

Back in May 2007, my ex-husband went to pay my bill and was told that my account was paid in full and they would not take my check. I went up there the next day and they stated that my account was paid in full and I had no balance so that is why they could not accept my payment. When I asked for a printout, I was told that their printers were down and they were waiting on someone to come out and fix them. I said fine and I did not here anything about my account with them or my line of credit on my Friedman's Preferred account.

Now, I have collection companies calling stating I owe $600.00 to Friedman's and almost $1000.00 to WFNNB, the two accounts I was told were paid off. Now, no one has any record of anything. No one can explain to me why I was told I had a closed account but yet they are collecting a balance from me and I have nothing but two face to face meetings with two different people who wouldn't take a payment because they had nowhere to put it. Now this is on my credit report which is ruined because of my divorce in the first place and I am stuck with harassing phone calls and paying out money on a bill that I thought was paid off. I am not working, I have no place to live except with my family and I have an ex who is of no help.

I have tried to get the information about my account to pay but can't find it. I would like to pay it off so it won't be on my credit.

My husband purchased an engagement ring December 12, 2001 and a matching 2-carat bracelet February 7, 2002, both from Freidman's Jewelers on a Freidman's store credit card. The total amount charged was $2200, plus tax and interest. My husband paid $152 a month for over a year until they went out of business. He tried to find out where to submit payments with no luck as he had always made the payments at the location in Wise, VA where he purchased the items.

He heard nothing about this debt, received no statements until my husband went to file his tax return for the year end 2003. They intercepted his entire tax return, and also the following return for the year end 2004. The first return for 2003 was more than the amount owed, but he chalked it all up to interest and said at least now they are paid because we found out that they had reported on his credit and this was blemishing his credit report.

We again heard nothing else regarding the issue and it was removed from his credit report. We thought everything was finally settled until 2 months ago. We received a statement from MCM/Midland Credit Management, LLC of CA stating that he owes $3,140.93 to Freidman's Jewelers and that they (MCM) are a debt collector on behalf of Freidman's Jewelers. We called the number on the statement several times, left our name and number on a voice messaging service and never heard anything until today when a man named Jay ** called our home and stated that he was calling in regards to the debt that my husband owes Freidman's Jewelers.

My husband explained to him everything that I've explained here and told him that the bank that intercepted the tax return was Sun Trust Bank of Florida. Also, it has been referred to as SBBT, Santa Barbara Bank and Trust and asked him what happened to the money. Jay paused and said "Uh, well, sir, they have handed this over to me now." My husband told him that he had no problem paying the debts he owes and has never defaulted on anything in his life and asked him what happened to the money he has paid and his tax returns for two consecutive years that supposedly already paid this debt and then some. He quickly said he didn't know and there's nothing he could do without proof and hung up the phone. He never stated if he was with MCM or who he was with and never gave an address in which to mail the proof of payment.

Now we are wondering if they are reporting on our credit again. We are seriously outraged and can't believe this is happening again. We can't find the tax returns from those years since we have moved this past year and have misplaced them. The only thing I can think to do is to try to obtain copies from our tax preparer showing that the money was paid to Sun Trust Bank/Santa Barbara Bank and Trust. This is ridiculous! How many times do we have to pay these people for a ring and bracelet that's not nearly worth the amount we've already paid? I was shocked to see all the people that have been wronged by this company and their affiliates.

After hearing the other stories on here, I am beginning to wonder if the ring and bracelet is even real. After all this trouble, I don't think I could stand to hear anymore bad news. If anyone can help us, please contact me. Any information would be greatly appreciated. Thank you for your time and have a blessed day.

My husband bought me an engagement wedding set and the diamond not only fell off but was still in the brackets when the brackets broke off. It must have broken off at work or something because I didn't notice it until I got home. I was going to go to the store that my husband got it from or to the one in the mall because we have life time warranty on it and both were closed. To the ones that have life time and part time warranties, they should have got some sort of refund or a number or place they could go to if something was at least needing to be fixed.

I haven't been able to wear my wedding ring for the last few months. I can't even find a number to even try to get me at least a new diamond and brackets put in. I'm very upset. I have heard they went out of business but if that's the case they should have looked up the people that have lifetime and part-time warranty and send them that they were bought out or just plainly going out of business and for a refund or something or offer us something. Why should I pay for something out of my own pocket when that's the reason we got the warranty in the first place?

My ex-husband bought my engagement ring there and paid for lifetime warranty. They have closed and now I don't know what to do. I need it cleaned and sized. This is not right. We paid for something and it's now out of business. Please help.

I bought a silver wedding set in 2007. I had taken the ring back 2 times because of loose stones & then after it went out of business, I sent the ring in the mail for repair. The stone has fallen out & I can not get in touch with anyone to repair it, even though I bought the extended warranty.

I used to work for Friedman's. And like the previous commentor, my ex-boss treated us very unfairly. She also gave a bad report to an employer I was applying for. The jewelry was very cheap and not good quality. I felt bad at times when I would sell it, but it was my job. I didn't even put a whole two weeks notice. That's how bad I wanted to get outta there. I'm kind of glad they went out of business. They weren't a good business at all!

I paid for insurance and warranty on a wedding set for my wife and the ring broke and started losing diamond. I attempted to all friedmans and learned that all their store numbers were disconnected. I have been trying to find some way to get in touch with them but even the 1800 number no longer works. It's a two piece set and two of the diamonds fell out.

I opened a new account over 6 yrs ago. I faithfully paid on this account till it was paid off, or at least I thought. They state I still owe $278.23 on this account after it has been paid off. Now they have gone out of business here and this is reflecting on my credit.

I was a sales person for Friedman's Jewelers while I was in college in 1995-97. The store closed and no longer exists. I was only 20-22 years old. It was a hostile working environment. I was treated horribly on a daily basis by the store manager, but was too young and naive to understand that the way the manager was behaving toward her employees was out of the ordinary. I was threatened regularly that if I quit,even if I put in a proper two weeks notice,she would find me and contact any prospective employers and tell them lies about me. I witnessed her doing this to former employees on the phone during business hours,so I knew she would do this to me. I was not a "quitter" and tolerated more than anyone could imagine.

I am not shocked to read all these complaints about the lack of integrity this company has displayed. If they allowed a store manager to behave so unprofessionally toward her employees, I can imagine that the whole company was corrupt. Complaints were made about her management tactics, but all they cared about were her high sales.

The store regularly gave people higher credit limits than they could afford or should have been given, according to their in-store credit checks. This was done just so she could inflate the store's sales for the month/year. She would find ways around the company policies and didn't care whether the customers could afford the payments because, as she would say. "We'll get the money out of them." She hired a police officer to go to people's houses for collections, would call military members' "first Shirts" to get them in big trouble with their air force squadrons if they missed a payment. She reguarly gave past employees a difficult time, even when they left on good terms with a two week notice. She would give false or exaggerated information to prospective employers who called her as a work reference. On a few occasions she found out where the prior employees worked and called their current employers unexpectedly. I am not sure whether this sort of thing was going on at other Friedman's stores, but it was certainly going on at this store.

A former employee I know was part of a class action lawsuit against Friedman's Jewelers for discrimination in recent years but I don't know how that went.

I just want to offer my well wishes to all those people out there who have been hurt by this company, whether they are customers or employees who were treated badly. I hope the customers sock it to 'em and get their money back. Friedman's Jewelers preyed upon people, especially low income people, and should be made to compensate the customers and employees they have wronged.

My husband purchased my ring from them in 207 mthey have since then went out of business.. My ring needs repair and i can not get in touch with anyone to enforce my warranty. Please help they referred me to a company called donlinrenca or some website they are chapter 11 ttorneys i think.. They have not contacted me either.

I bought my wife a white gold engagement ring from Friedman's Jewelers in Memphis, TN. The ring kept changing colors, and the associates kept telling my wife that it was the acid level in her body. After two or three attempts to have the ring redipped, we exchanged it for a 14KT gold ring. After a couple of months of payments, the integrity and polish finish of the ring was deteriorating. We decided to just give them back the ring, and suffer with our credit rating. The manager named Page told us that the only thing that would happen would be that it would show up on my credit report as a repossession for 7-10 years. Now, I have this company called Buffaloe and Associates coming after me to pay for merchandise that I no longer am in possession of.

I bought a 20 inch 14kt gold rope chain for $329 and i was told that is was real gold, it bears the jeweler stamp on the hasp. I wore the chain for several years with no problem thinking all along that it was real gold, then something weird started happening, the gold started just fading away. it now looks horrible. like a worn out fishing lure.

Now it's been sold to Asset Acceptance, LLC for collections. I am disputing this matter all over again. This there any help regarding this company. Bad blemish on my credit history and stressful.

I called the 1800 number on the back of my card. you can't even speak to a representative about my account. I don;'t get any statements anymore nor do i know how to get in touch with anybody. i'm very upset because i never be late on any of my bills nor do i ever miss any payments. this is rediculous

My husband purchased my wedding ring set in 2006. It is supposed to be 18k white gold, but the it is rubbing off, to where you can see the gold coming through, so obviously it isn't real. And I am planning to take it somewhere to make sure that the diamonds are in fact real. We have the warranty and a card that states that the diamonds are real, and are certified. But I read a complaint that another woman's turned out to be fake and she had the card also.

My wedding set came from Friedman's about 10 years ago. About 2 weeks ago, one of the prongs broke and one of the diamonds in my wedding band fell out. I have looked all over the internet and appears they no longer exist. I see "Friedman's Jewelry" posted on various websites that resell items. Not sure where to turn now unless I go to another jeweler. Please email me if you have any information.

my husband bought me a new wedding set over$2,000.00 white gold beautiful ring but the white gold looks like its wearing off and you can see gold under like and plated ring does and this is suppose to be 14k white gold i would like my money back or a new set that is the real thing not a plated overlay i think that is real scamm for a company to do this also we have the lifetime warranty.i will take to get the diamonds checked case reading other complaints some of the diamonds were fake and if i find mine are fake i will be ticked off even more so cause that is hard earned money.please contact if anyone knows how to get money back

My husband purchased my wedding set from this company in 2004 along with the lifetime warranty. Everything was going fine until the stores began to close. About a year ago, one of the prongs holding my diamond up broke. I went to the local Freidman's to get it repaired and was advised that they no longer had the ability to repair and gave me a number to call for the corporate offices. I called the number and after going through loops of which option to press for almost an hour, I gave up. Since that time i took it to another jeweler and at my own cost had it repaired for fear of loosing my diamond. Now another one of my prongs has broken and I am unable at this time to pay to have it repaired. I came online looking for options from Freidman's but instead I found page upon page upon page of complaints that sound just like mine. My husband paid money for a service that cannot be redered and think that someone needs to make this right.

I purchased a wedding set for my wife 27 April 2006 for $1499.00 and had it authenticated as a 1 carat white gold set. The list price for the set was $2145.00. My wife recently had the set appraised and to her surprise (and mine) found out that the stone is cubic zirconia and the band is tarnished.

i had bought my husband a dad ring that was in gold. i had them dip in into white gold.when i went to pick the ring up it looked very nice but after a couple weeks of my husband wearing it the gold was coming back through.i called them and they told me they the ring would just keep doing that because they wasnt going to be able to make it any better. i took it to another jeweler and the said they didnt use the correct white gold to put on it. ive been trying to get someone to call me back for a while now and then come to find out now they dont even have a number to be reached at.i have a warnty on it till 2012 and have no way to get it fixed unless i pay out of pocket

I purchased a piece of jewelry from Friedman's around 7 years ago for less than $200, paid it off and went to another Friedman's store and bought a gold chain for less than $200 and paid it off. Now I am hearing from a lending institution that I have a write off from Friedman's and I supposedly owe over $350. They have since closed their doors and cannot be contacted other that that report that was put on one of the credit reporting agencies.

My husband bought my wedding set from Friedman's in 2003. He purchased the extended warranty and today my diamond fell out. the sore is closed and we are going to have to pay to have my ring fixed out of our own pockets. Someone needs to do a Class Action Suite against this store. Too many people have the same complaint. We paid for a warranty, but can not receive service. I am really mad about this. It is not fair to us the consumer.

The ring was given to me as a 20th anniversary gift and now my heart is broken because I cant wear either piece. I came online to maybe see if there was a Friedmans I could take it to but no luck so far. Please someone with any knowledge please help. We dont have that type of money to just be lying around. I adored the ring and bracelet but if I could get my money back or both items repaired I would be so THANKFUL.

My husband bought a ring from friedmans in 2001. He paid for the ring in full in 2004. We heard nothing from them in 4 years. Now after they decided to file bankrupcy, we get phone calls and letters from collection agencies saying we still owe $970.00. Noone can send an itemized statement to confirm this.

My husband bought me a solitaire diamond engagement ring with a sapphire and diamond ring guard with a lifetime warranty in 2003/2004 and today(8/12/09) one of my side diamonds fell out and when I went online I found out that Freidman's had filled bankruptcy and I can not get my ring fixed and that I will have to take it to another jeweler to have it fixed and pay for it myself

I purchased a diamond wedding band set from them and purchased a life time warranty with it. Now, for several months, the main diamond in the engagement ring has fallen out. I have the diamond but now I can't find a store to take it to, to be repaired. I searched everywhere for this set and found it at Friedman's, but what am I supposed to do? Lifetime warranty and no place to have it repaired. I don't feel as if I should have to pay for this service somewhere else when I purchased the insurance.

My fiance bought my engagement ring and wedding ring at the same time. 2 months after wearing the engagement ring, the diamonds (4) fell out of the center. When he took it to have it fixed, they would not fix it because he had not got it cleaned every 30 days from time of purchase. He had it for 3 months before he proposed! I had to end up going to 3 different jewelers 3 different times and it never held! The last jeweler finally tried adding a prong, but it changed the whole look of the ring and still did not hold. It sits in a box somewhere not being worn along with the wedding ring for fear of losing more diamonds. The store in Newnan went out of business! I wonder why?!

My diamond fell out of my wedding set while insured. I went to bring it to the company and they were no longer in business. So I have a 2-year warranty since 11/16/2007. Transaction **. Store 5292. What am I supposed to do with a $1200 ring that they can not honor in the contract? I need a repair for my ring and for the inconvenience of not being a satisfied customer and for receiving no notification of closure prior to this. Urgent response! I am very dissatisfied at this time.

I was sold fake diamonds. I bought a pair of earrings for $2,000 at Christmas two years ago and the back came off one of them. When I took them to a local jeweler for repair, I was shocked to find out they are fake and worthless. I have the certificates of value and registration and all receipts signed by the Friedman representatives. I have a mound of paperwork and they are still fake.

I bought a platinum diamond ring. One small diamond on each side. The middle diamond fell out of the ring. I would like the marquis center diamond replaced. I had a lifetime insurance on the diamonds and the ring. I am having a hard time getting the center diamond replaced. I spent over a thousand dollars on the ring with financing.

I cannot give a physical address or phone number, because this was one of the stores that shut down when they filed for bankruptcy. Through the years, I have bought several rings and earrings, which they claimed were 10 karat gold. Today, I took a few pieces to try and sell, and found they were only 8 karats, making them basically worthless, and definitely not worth the money I paid. One ring in particular, really made me upset when I found out about this. It was sold as 10 karats with diamonds and tanzanite. It was listed for $800, but was on sale for a little over $400. When I found out the ring was only 8 karats, I felt then that once again, I had been taken to the cleaners.

My husband and I purchased wedding rings along with the insurance warranty and maintenance. We had no idea that the store located at Governor Square Mall had closed due to filing bankrupt, until we went to the store to have the rings cleaned and my husband's ring to have a missing stone replaced that had fallen out. At that time, that's when we found out that the store was gone. We never received any type of correspondence or even a courtesy telephone call. But if your payment has not been paid by 2:00PM EST on the date that it's due, they are surely going to slap a $39.00 late fee on you. I think it's wrong for us to pay for maintenance services when we aren't getting it. I've tried to talk this over with World Financial Bank, but they are not hearing it because it's not their fault that Friedman's filed bankruptcy. Please help!

I purchased my husbands wedding ring from them in 2008 between January and march. I also purchased the extended warranty for free maintance on the ring, now that they are out of business my money has been lost and my husband needs his ring sized and a diamond replaced, and to get that done I will have to come out of pocket where if Friedman's was open they would have fixed it under the maintence warranty.

I recieved a phone call asking to speak with my husband The call came thru call intercept on my phone satating he owed money since 2004 I ask the last four numbers of his SS NO they said 8900 That is not the last four numbers of his social sercurity number I tried to call back they said the number was not in service

We exchanged several emails AND phone calls the result of which I confirmed that I am not the person they are looking for. They told me the last 4 of the SSN and I told them that those were not mine. They asked for my SSN... NO WAY I told them.

Does any one know how I can get these clowns off my back?

On March 29, 2008 I purchased a diamond necklace from Friedman's Jewelers in the Palatka Mall. On April 8th, I went to Friedman's Jewelers in the Palatka Mall to return the necklace, well within the 30 days return policy. At that time I was informed by the sales clerks that Friedman's filed for bankruptcy and that they would not accept the necklace. They gave me a business card with phone number 1-800-545-9033 and suggested I try and call the business office to see how to return the necklace. I called the above number and it was constantly busy. I called another Friedman's and asked if they would help me and they said they could not. At the time I purchased the necklace I also purchased a watch. I explained to Friedman's I would be happy to pay for the watch but that I did not want the necklace that I could purchase it for less at a different store. So I ignored the statements hoping that someone would call me and help me return the necklace.

A representative from World Finacial Network National Bank Recovery contacted me and I explained everything to her. She asked that I pay for the watch, which I did at the time of our telephone conversation. She then gave me another phone number to call to see if I could reach anyone at Friedman's to see if I could get this settled. When I called the number she gave me it was for Friedman's Jewelry and Watch Protection Service. When I explained my plight to them they tansferred me to someone else, that being the automobile department. Finally they told me they could not help me either. I then called the representative from World Financial, Ms. Hollie Jackson, and told her exactly what happened and she said that all she had left was an address. I took the address and wrote to Friedman's Corporate Office and received the letter back as Undeliverable As Addressed.

So now Ms. Jackson is writing to me and appealing to my sense of integrity and honesty. Where is Friedman's integrity and honesty? I DO NOT want the necklace and offered to mail it to Ms. Jackson. That was not satisfactory. The necklace was $800 and now with all the fees they want to collect from me $1,300. I am sorry but I do not feel I should have to pay for something I do not want and did my part, according to their return policy, to return the necklace. If they had told me they were in bankruptcy I would have NEVER purchased the watch or necklace. I want to return the necklace but do not know how.

My husband purchased me a second wedding ring with a warrenty. They are now out of business and my husband is still paying for the ring with the cost of the warrenty. We also bought the ring because we were told that we could trade the ring in towards an upgrade.

I bought a chain and bracelet set with a warranty and the bracelet has broken and now the store has closed so what do I do with a broke piece of jewelery? I was told when I bought the warranty that if anything happen to it it would be fixed. Then I bought my daughter a bracelet that had a warrenty as well and it was stolen I was told that the warranty would cover it but again they have closed down so what can I do?

well i sent my ring off to have it resized, and they it was three sizes off from what i specified, and now, they're bankrupt, well what about the money that i paid for a lifetime warranty?

i think it's absolutely ridiculous that businesses can just go bankrupt, and screw their customers.

They should have to refund my money, or resize my ring.

Now those of you that purchased diamond warranties and gold warranties and appraisals you could of shopped around and found that there are retailers out there that include that for FREE! Now those of you that complain about white gold rings turning yellow gold. Well guess what, there is no such thing as white gold coming out of the ground and mined. They actually take the yellow gold and alloy it with nickel to make it somewhat white. Then the polish it and put a plating on top called rhodium. Then it is WHITE. Asking the right kind of questions at the time of sale will eliminate any frustrations that you might have down the road. Now as for the company filling bankruptcy. It is there faught for making some bad decisions, but doesnt everyone. So maybe you should of researched the company before you purhased. But that doesnt give you any right to sue someone just becuase they went out of business. Get over your selves. Live learn and deal with it.

I purchuse a necklace in 2007 and i also purchuse the warrenties on it as well. Now the chain has broken and i don't know how and where i'm going to get it fix with out coming out of my pocket and paying alot to get it fix. When i had a warrentie on it to cover thing should as this. Now i just have a broken chain necklace.

The chain got caught in my shirt and it broke. They told me that the warrentie will cover this if that happen. So i either want my necklace fix or my money back.

I bought a ring that was supposed to be 1/2 cart and the band was supposed to be 14 cart white gold. When I had it appraised it was worth only 35 dollors. The diamonds are fake and only a very small amount of gold. I paid 199.00 on sale price at valentine 2-13-08. I also paid 32.99 dollors for protection. My recept has a money back gurantee. thank you

I am very hurt that the consummer can be cheated this way. My husband bought me this ring in good faith and now I have a worthless piece of jewelery from him this hurt me very much because he realley could not afford it but he wanted to give me somethinh nice.

My husband bought a wedding set and a tennis bracelet the Christmas of 2006. The bracelet broke with in the first three months luckily we had purchased the insurance on it, so they fixed it. However, it has broke 3 additional times since then. It takes at least 6 weeks to get it back from repair so it was in repair almost as much as I wore it. The last time it broke they said it was out of warranty and wouldn't fix it without me having to pay.

My argument of course is this is the 5th time it has broken, if they cared at all about the customer they would have gave me another one but they said they could only give me a trade in value on it for a more expensive one. The bracelet now sets in my jewlrey box broken. The ring was good up until about 6 months ago when the diamond became loose and the Friedmans that we had purchased it from had closed down. So I had to take it somewhere else and pay for it to be fixed.

The same Christmas my Dad bought my mom a bracelet and unlike mine they only fixed hers once before they closed down. So hers to sit in a box, broken.

I have discovered the engagement ring that I bought from them a few years ago has a loose diamond. My husband and I traveled to the store today (March 10, 2009) and to our discovery they had closed their doors. We were unaware of this. My ring is not under warranty but it was bought from them and I was going to pay whatever it costs to get it fixed plus I was told from another jewerler here in my hometown that I needed to take it back to where I bought it to have it worked on because they didn't work on floating mounts. Well, that's impossible now since they have closed their doors. I can't wear my ring for fear of losing one of the diamonds and I don't want to do that. This upsets me because this was my 35th wedding anniversary gift from my husband and now what?

My fiancee bought me a wedding set at Christmas time of 2007 over $3000.00 from Friedman Jewelers. We picked out the ring set together. Later the main diamond fell out. I called Friedmans and another company had bought them out the day before. I was told that there wasn't anything that I could do to get the ring fixed. I then ask to have my money refunded since the insurance policy should of covered the diamonds and repairs according to the saleslady representing Friedman's Jewelery. To this day there is no refund and no diamond from Friedman's. It's a sad day when you make payments on a ring that has no diamond. And now I find many more stories like mine.I believe the saleslady didn't have insurance license to sell insurance. How and Can we join the class action lawsuit? Thanks.

My husband and I purchased our wedding rings from Friedmans in 2003. We paid extra for the appraisal. I took my ring in every few months to get claened and appraised, then all of the sudden around August 2008 I went in to get my rings checked out and the store was no longer there. There was no sign, no one knew anything in the Monroe Mall except that they went bankrupt.

Now we have a useless piece of paper (that we followed by religiously) that is worth nothing and rings that something could ahppen to and we will have to fork out a bunch of money to fix ourselves. If I would have known what the future held, we would have gone somewhere else that was more established. I guess you live and learn. Nothing is forever.

I purchused several rings from Friedman's in Cabot, Arkansas. I also purchused diamond bond warrenties with all of them. Now my wedding ring has lost half of a diamond and my other ring lost the 1carrot diamond in it. I have nowhere to take them since all of the stores in Arkansas are out of business. It is going to be very costly to replace the diamonds in my rings. That is the reason that I purchused the warrenties. I either want my rings fixed or my money back.

I am wearing a ring that has half of a diamond in it and I cannot even wear my other rings due to the diamond is missing.

My boyfriend bought me 2 rings from this company and the diamonds started falling out. I tried to look them up and could no longer find them. I then saw the multiple complaints and similar situations and it made so angry. I am angry because the 2ct diamond ring that I thought I was getting for my birthday is probably fake just like some of the other stories.

The worst part is, there is nothing I can do about it. The rings are beautiful but that doesn't matter when the diamonds are fake and falling out. These were given to me on special occasions and now they are worthless. Im so happy they closed down before we could purchase our wedding bands. These rings costs upward to $2,000 combined and its a sentimental loss to me as well as a financial loss to my boyfriend.

I owed Friedman's about 369.00 which has been paid. They have yet to remove the derogatory credit file from my credit report. What can I do to have it removed.

I am unable to rent an apartment or home because of the account.

My husband bought my wedding ring and band from Friedman's. This year will be our 5 year anniversary and my ring looks horrible. In the beginning we got all the proper diamond and gold warranties and insurances. Slowly my ring started to fade and yellow gold started showing through my ring that was supposed to be white gold. We took the ring back and we were told that all white gold fades and that you periodically have to have it polished. I have other jewelry that is white gold that I swim in and do everything in and it has never faded or needed to be polished.

Time and time again I had to keep taking my ring back for upkeep of the white gold. Today February 25, 2009 I decide to take the ring back again because its yellow and fading and to my surprise when I get there the store is gone!!! I am very disappointed that I am stuck with a ring that cost nearly $3500 and it looks like it came out of a bubble gum machine. I have no where to take it to be repaired and my biggest fear is that I'm going to find out that the diamond's probably aren't even real. If there is anyone out there that can help me find these Friedman's people and get my money back or sue please feel free to contact me. This is terrible and I feel even worse because my husband had already chosen a ring for me from Littman's Jewelers and I asked him to return that one and to buy me the set I saw in Friedman's. I feel so bad that he wasted his money getting me this junk ring. It's supposed to be 2ct total weight and it use to look really pretty and I got a lot of compliments on it but now it just looks faded and cheap.

My husband purchased me a 2caret wedding set in February 2005 for $3000. I was sitting at my desk at work and I noticed that one of the rings(band)was turning on my finger and the other one wasn't. I said to myself one of these rings must be larger than the other. I turned the ring around and one of the ring had been sized larger you could see the cut on the ring. I immediately called my husband and before we could return to the store one of the diamond fell out the next day. That should have been a red flag right there to get our money back. We took the rings back to the store and my husband was furious.

When we returned to the store he asked for the manager and showed her the ring and requested his money back. He told her first of all that the ring shouldn't have been sitting in the show case for new and it had been cut and worn. She asked us to let her make good on it-that she would order a brand new ring and it would come straight from the factory to the main office and then to the store, and also she would give us the warranty for free. My husband told me to decide and I said ok (BIG MISTAKE!!!!). I got the rings back and about two years later another diamond fell out. I took it back to the store where we bought it (Southlake Mall, Morrow, GA)and they told me they were in bankruptcy and there wasn't anything they could do, but if I wanted to I could take it to McDonough GA to Whithall Jewler who had bought them out. I took it to Whithall and they did send it off to get repaired.

Unfortunately, I didn't have to pay anything, because the one who received the ring to send it off for repair told me that I didn't have to pay anythig and gave me a receipt with a zero balance due. When I went to pick it up about a month later I was told that I had to pay and I told them no I didn't, because I had a warranty and my receipt proves it and they didn't get a dime. One year later another diamond has fallen out and I'm ****** and nothing that I can do. It is a shame that Friedman is getting away with ripping so many people off. I think they knew this was going to happen. I should have followed my first istinct and got my money back from the beginning when they tried to sell me a used ring. I have a wedding set I can't wear because a diamond is missing!! Something needs to be done!! I'm afraid to have it appraised because the diamonds may be fake. This is SAD!!

I bought a 55 diamond wedding ring for my wife approximately 12 years ago with insurance and one of the diamond fell out. This company have closed their stores in this area and have filed bankruptcy without any procurement as to the insurance warranty repair service. My wife refuse to wear a ring that catches and destroy fabaric. This ring is suppose to be 2 carets. I carried it in to get it cleanned as to the instruction indicated which the stone was suppose to be checked and fixed.

Now there seem to be no recourse for me in this matter. There is not even a telephone number for corperate headquarter for Friedman Jewlers. Friedman company headquarter is suppose to be located in Sanvannah Ga. This product is no good to us now since it snairs fabric so we suffer a lost of use of this expensive ring!

I've bought stuff from them in the past and payed in full, what I don't understand is why do I still have a open account. The last I got something from them about 2003, an I have never got anything from them saying that I owe, trying to purchase a house and I find them still with a open account that's delinquent.

I'M RETIERED FROM THE NAVY SINCE 2005 AN UNTIL I TRIED TO PURCHASE A HOUSE I HAD KNOW IDEA HIGHER INTEREST RATES, DISAPPROVALS FROM UNDER LENDERS. I PUT IN 20 PLUS YEARS TO MY COUNTRY AND THIS IS WHAT I GET.

I paid my bill off a year ago and i just now now got a bill for what i paid off saying it wasz going agiast my husbands credit. Im gonna tell everyone i know not to use them if they are a ripe off. they took my money and im gonna sue them.

I had a credit account where I had the option to pay my balance in full within 12 months for jewelry purchased at Friedman's Jewelry. The balance was paid in March 08. I did not receive any other correspondence or statements until January 20, 2009, stating I had a balance of 2.36 that was not paid and now 18.37 in finance charges were charged. However, the stores closed during this time period, there web-site was terminated and there was no way for me to know there was an outstanding balance. I called the available on 2 different occasions 1/20/09 and 1/28/09 and spoke with a representative, they stated statements were mailed monthly, I asked them on both occasions to please send me a copy of an October, 2008 or November 2008 statement. As of 2/7/09, I still have not received a statement.

I wanted to avoid any and all finance charges on this account however, due to notification on ability to contact this company due to their bankruptcy status I am being charged finance charges.

My husband and I both purchased our wedding rings from Friedman's and purchased a lifetime warranty. I didn't realize until this weekend that Friedman's were out of business when I sent to get my ring re-polished, cleaned, and checked for any loose diamonds as stated in our contract. What do I do now? there is no phone number or address to contact anyone.

I paid off my loan with them and received a statement showing a $97.23 credit. When calling to store to get my refund, there was no answer. The company went out of business. I have performed many searches and am not able to contact them. They owe me money.

I overpaid on my account and am due a refund of $97.23. I have a statement showing this information dated 3/15/2008.

i purchased a diamond ring from them. the ring has lost 2 diamonds in 1 and half years. the first diamond was replaced because we purchased extended warranty. not the second diamond can not because Friedmans closed. i called billing deparment - no help except a number that offered nothing but a recording that gave a website that a bankruptcy co. a regular consumer can not even access.

still owe on a ring- no company help- no telephone help- just another frustrated person helping a bankupt company that has no concern for its customers. i want at least my extended warranty payment returned to me for a service no longer rendered. paying money still for no help

I purchased a watch from Friedman's Jewelers and took it back for repair. Before they repaired it and called me to pick it up, they had closed the store down and went out of business.

I purchased my wedding band from them not even 1 year later the diamond fell out of the top . I went to another jeweler and they told me it would take $300.00 to replace the prongs and diamond in it. i feel that when i paid $600.00 FOR THE RING AND IT WAS PURCHASED AT THE STORE THEN THEY SHOULD HAVE TO PAY TO HAVE IT FIXED.

I purchased several rings from them including my wedding rings from the store in Cabot, Arkansas which closed down without warning. So I had to go to the Jacksonville, AR store for warrenties. They too shut down without notice. So then I had to go to the mall in NLR, AR for my diamond bond warrenties. Now they have closed and I have nowhere to take my rings to get them fixed without paying a large amount of money. One of my rings the diamond fell out twice which was a 1 carrot. It has fell out for the third time and they can't replace it because there is not a store around where I live. My wedding rings has lost the diamond out of them also. Same problem nowhere to get them fixed.

I was transferred with work from Ga to Tn. Have had an acct with Friedman's for four years, and for four years had tried to get a monthly statement with an address to send my payment to as it was a 30 mi drive from our house to the store. Nver happened. Then we were transferred and informed their website that we were moving to tn and needed an address to send our payment to. Finalyy after four years we got a monthly statement. FFWD to now my wife and I have benn downsized out of woork. WZe are two weeks late with the payment. We owe 235.00 on the acct.

We updated ALL of our information with them when we finally got them to send us astatement (address, phone, employment). I get a call from my mother last week that she thinks somebody is trying to verify info for a job I applied as they left a message. So she calls back the number, they say they have no clue what she is tlaking about and she should talk to corporate. She calls them, they have no clue, so she calls back the original and finds out the company is SST (Friedman's lender), I look and low and behold it is friedman's. I finally get a call 1 week later asking about my payment, and informthem it will be there BEFORE end of the month. Why would a creditor call my parents to verify my employment, and not call me at the WORKING number, and then geive them my name via answering machine. If somebody other than my parents had gotten this message and was resourceful, they could've gotten just about anything including my acct # and actually charged upon my OPEN acct.

so far nothing, but if this message where they identified my name to an answering machine had gotten to the wrong hands god only knows

i have purchased a ring with a warranty. and without notice friedman's closed and i have no contact info to see what i need to do about getting rings checked for my warranty.

My husband and I bought wedding bands from Friedmans back in 2003. When I first bought my wedding band I signed up for the insurance policy. Not even 2 years later one of my diamonds fell out. I went back to get it fixed and they told me my warranty was null and void because I had missed my inspection day by two days. They also stated because I was behind on my payments they could not help mhat I needed to pay my balace and they would see if they could help. Angry of course i called head office to complain and they stated no service without payment. I started to catch it up, but my husband and I struggled with our bills. Granted I still owe some money I have sat with my ring broken for over 4 years because I have been unable to get the ring fixed.

Angry over the lack of help from Friedmans I stopped paying and then they went out of business. A few months ago my husband took my ring to another jewler to get it fixed and they informed me that the diamonds in my ring were fake. That upsets me because we paid almost over 1800 on the ring. The total price was almost 2800 which I think is ridiculas. Especially because all it was white cold and a little over 2 karats. Not to mention my husbands ring kept bending and fading in color and i paid 300 dollars for his ring.

I am very upset because it shows on are credit report and I refuse to pay for a ring that is fake. And would like to get this off of my creidit report. We have since had to buy new rings and am sad because my orginial wedding band is fake. I uderstand that we bought the ring and should of paid for it. But I refuse to pay almost 3000 dollars for a piece of junk.

Most of the damages are mental. For months I was threatened by employees of Friedmans and treated like dirt because I would miss a payment. Meanwhile I was walking around with no wedding ring becasue one of the diamonds had come out. And to no risk loosing the others it sat in my jewerly box. I was lied to about my warranty and tricked into paying for something that did not exist. At the time of the incident I was making study payments. It has hurt my credit because they added extra fees to the orginial amount and it seems worthless to pay especially know that I have found out that the diamonds are fake. I paid out alost 2000 dollars for both rings and am left with nothing and bad credit. I would really like some help with this situation.

I purchased a wedding band for my husband, two diamond heart pendents, and diamond earrings from this store a few months ago. Well my tire blew out and I needed some extra cash so I took my earrings to a pawn shop and found out that the so-called diamonds that I purchased are fake. I'm just wondering how the heck can I get my money back because I'm pretty upset I was sold fake[s]!

I had an in-store account with our Friedman's store which has since closed. The balance on the account was $96 and I paid the account in full. Apparently, Friedman's had turned the account over to collections about the same time the final payment was made. Therefore, the $96 payment that was made was not credited to my account and the collection company states that the balance is outstanding. To research this balance would require research from my bank at the cost of $25 per hour.

This has affected my credit and will end up costing me even more money to get it corrected. Not to mention the amount of time that I have spent on the phone attempting to resolve the matter. Friedman's closed all of their stores in August 2008, they recieved the $96 payment from me, compensation from the credit collections (essentially double dipping) and I am left to try to clear myself of the payment having been made!! NO WONDER they went bankrupt!

we had bought the insurans=ce for the ring and even with that there was no way for me to get my ring back, to top it off the account still shows on our credit report. this is so bad and theres no one to help us.

Why with all these people making complains theres no one to helpus?

My husband and I have purchased several pieces of jewelery from Friedmans. The manager of the Myrtle Beach store informed us that the company was going out of business but the good news was that it was being bought out by another company called Whitehall jewelers. We understood because we knew of several companies that were merging together to be stronger.

However, now Whitehall is also out of business. Every piece of jewelery that we purchase, we also purchased a warranty to go along with it so that in the event there was a need for repair then it would be free. These warranties were for lifetime. At a cost of $40 a piece, we are now out of hundreds of dollars because of their failure and nowhere to turn. Whitehall did not bother to contact us to let us know of their descision. We feel cheated, hurt, and taken advantage of. We would like to see some type of compensation for all the money invested in these warranties.

My husband and I have purchased 3 rings from Friedman's Jewelers along with the Insurance/Protection Plan to check, clean and replace any lost stones. I have lost the 1/2 carrat diamond from my wedding ring, but do not know how to get replaced/reimbursed since they have now filed bankruptsy. Is there anyway to have Friedman's replace the stone and reimburse me for the lifetime money paid for the insurance?

My husband and I purchased a bridal set $1600.00 and a wedding band $500 in November 2004 in Cleveland, TN. Not long after that the ring started looking dull and cheap so I went back to find out why. they said that it needed to be sent off and rhodium plated. So that is what we did. It took over 3 weeks to get it back. Then they went out of business.

So I then went to the location in Chattanooga, Tn and told the manager what had happened. He said that it was the chemicals in my body. Thats funny concedering I have not had that problem with any of the other rings that I have. Finally after getting very upset and calling coporate they decide to reorder the rings. After 2 weeks they look the same so the rhodum plated them again. Did not work. I could never get a refund on the rings and now I have no warraty at all because that store is now out of business.

My husband also paid for the rings with an account that they had him open. It was suppose to be intrest free for 90 days. Well not only did they call all the time saying the payments were late but charged intrest and an insurance that we were not aware of to the price. So not only did I pay all that but also for a diamond and gold warranty that I can not use. I am stuck with a ring that is dull with scratches that is very ugly that I spent alot of money on. My husbands ring is very dull also. I am really disgusted with all this.

I recently discovered that someone must have used my personal information to open a second Friedman's account. In the past, I had one account which was paid and settled in full and being aware of that account and my dissatisfaction with Friedman's, I was glad to conclude my business with them. Unfortunately, in the process of securing other credit, I discovered the other account and in my attempts to correct this problem, Friedman's has been impossible to contact and unwilling or unable to provide any evidence or even an application form that would reflect upon my responsibility for this account. Instead, they are reporting that I was 30, 60, 90, 120 and 150 days late on an account that apparently involves identity theft and I am unable to get them to make a correction on these reporting errors.

Brought diamonds out of journey necklace that was replaced with childrens birthstones.Small diamond was to be replaced in a ring of my wife's ring after it was replaced by friedman's the ring was a yellow gold now it is white and the diamond is a fake. Also, made daughter a necklace out of the big diamond it is also found out it was a fake.

We brought one half of an Engagement guard ring in to be repaired. It was originally bought at a different Friedman's. This took place in 2005, and to this day we have not heard anything about the ring! Don't know if it has been fixed, sold, or thrown away!

I purchased a diamond ring for $386, another ring for $550, a watch for $250, I do not wear these everday and always remove when I get home. On Thanksgiving day the stone fell out of the diamond ring, I took this to a local jewerler and was told it is not repairable. I do have a letter from the jewerler. I also purchased a watch, and a citrine ring the stones fells out of it. I would like help in getting my money back due to the fact they are no longer in business.

Stones fell out of all jewerly, one is not repairable.

After i paid for my jewelery by installment payments I noticed That i had insurance that I didn't ask for. and also Friedmans Jewelery kept syaying that I missed paymwnts and made my contract even longer to pay off with a lot of interest added. so I paid it in full just to stop getting taken advantage of. Friedmans has also put negitive reports on my credit as if i were making payments late and finally reported a write off on my credit report.

I did not know until today, that there was a lawsuit filed against them, I would have been one who joined the class action siut or filed alone. I knew that something was wrong with this jeweler due to the hell that they put me through. Every time I made a cash payment it was never acounted for so I start writing checks to keep records of my payments. Is it too late to file against them? I bought my jewelery in 2003/2004.

negitive reports on my credit report. stress from having to pay longer than expected. frustration brought on headaches because creditors was calling constantly everyday several times a day. Mistrust feelings that people that are low income and credit problems will get taken advantage of.

My husband and I have spent an exorbitant amount of money at Friedmans because we believed it to be a reputable jeweler.

So far, I have had to pay ($90.00) to replace two of the small baguettes in my large bridal ring. The warranty that I purchased on the $2000.00 bridal ring is no longer valid since they are out of business (aprox $125.00). To make matters worse, the solitare in my first engagement ring fell out and I had to pay to have it remounted into the anniversary band because the prongs of the original band were so flimsy that I was afraid it would fall out again.

When Friedmans remounted the solitare, the Tiffany setting mount was put so high up that I have had strangers and jewelers alike comment on the shotty workmanship and that it looks wierd, and I am embarrassed to wear the ring as a result. I may as well have set $1100.00 on fire for what I ended up with. (That doesn't even include the money my husband spent to have them repaired/set into one ring. I believe that it was roughly $150.00 to do so.) The diamond tennis bracelet has had multiple issues. The clasp was weak, so I paid $90.00 more to Friedmans to have the clasp tightened and a safety chain put on it (it kept falling off).

A month after having the safety chain installed, the diamond above the clasp fell out. Friedmans refused to replace the diamond because they said that once it left the store it was no longer their problem. I'm not sure what it will cost to replace the missing diamond, but I would imagine that it would be at least $100.00 since replacing the tiny baguettes was $90.00 in the other ring. The clasp of the sapphire bracelet broke, and I lost it. Another $149.00 down the drain. The clasp of the ladies Citizen watch broke, and when I went to Friedmans, I was told that the clasp could not be repaired and the I would have to purchase an entirely new band (to the tune of nearly $100.00). Yet another $239.00 down the drain, and I am left without a watch. (I would like to add that I am not a large woman, and that there was no undue stress placed on any of the clasps.)

For Christmas, I received the 1/4 carat diamond hoops ($99.00). When I tried them on Christmas morning, two of the diamonds fell out of one of the earrings. I took them back to the store and was given a slightly different pair of equal diamond weight and value. Within two weeks, diamonds had fallen out of the new pair. When I returned to the store once again, I was told that they would not exchange them again despite their obvious defects.

By my estimation, I am out aproximately $3000.00 between the repairs I have had to pay for and the broken jewelry that I am unable to use. I wish that I could just return all of the jewelry my husband and I have purchased from Friedmans and get our money back. It is no wonder that the company is now out of business. I hope that someone is able to make them accountable for taking advantage of the public and peddling poorly made jewelry to unsuspecting customers.

We purchased my wedding set for around $1,000 from Friedman's in 2003 along with the extended warranty/insurance for more than $100. I have been very faithful in taking my rings in every 3 months to be checked & cleaned, as this was their policy; otherwise the insurance would be void. I took my rings there in Sept 08 & was told that Friedman's had sold to Whitehall & they would be carrying more high end jewelry but I could still get my rings checked & cleaned there.

I went back on 12/5/08 & the store had closed, no sign in the window that they had moved or anything. I was very furious that I had paid for the insurance & kept up with having it checked every 3 months for the past 5 yrs. & now I can't get them checked anywere. Also I was not aware that supposedly with white gold that its actually rodium plated & they have to be redone every so often. I had mine redone about a year ago & my rings already look gold again. If I had wanted yellow gold that's what we would have bought to begin with.

Everytime I would go in for cleaning they would try to get me to trade up. I told him that this is the set I married with & the set that I'm keeping, they have meaning to them! Does anyone know if its legal what they've done-sell these warranties/insurance to people & then close up shop & not have to honor it? Is there anyway of getting our money back for the insurance?

I was in the Elkton's Friendman's Jewlers several months ago, appox. 4 months before they went out of business & closed. I gave them a gold 18'' linked chain necklace to have repaired. Never heard back from them and as time past and life happens I had forgotten. Now what do I do that they are out of business and they sent my necklace away? The necklace was more then jewelry, it was a special gift from my father. I would like to know what are the nicest ways to go about this first. Is there a way to find out who they sent it to and how to justify my case? In my opinion any repritable jeweler should have kept records to ensure customer satisfactory. Otherwise, that's theft.

I purchased a ring in Florida which appeared to be a good quality ring. After wearing the ring TWICE two of the stones fell out. Friedmans's refused to fix or exchange it. I will never buy from them again. BIG RIP OFF

I now have to pay to have the stones replaced.

My husband purchased my wedding/engagement ring there in December 2007. It was nearly $2000.00 We purchased the extra insurance on the ring. Now the company is out of business and the insurance is no good. I would like a refund of what we paid for the insurance. I have the receipt at home and believe it to be around $130.00.

We paid for insuance that is no longer any good. The insurance was for the lifetime of the ring and free cleanings. I can no longer get my ring cleaned for free and the insurance we paid for is not valid any longer. Also the center stone in the ring appears to be tilted somewhat.

NOTHING but bad deals from Friedmans. When they went bankrupt that is not what I was told, SST called and said they were simply handlimg the accounts now. SST, who I send in payments to on my wedding set send out letters stating that I am late on payments and that sometimes I haven't even sent a payment. All the warranties we have paid for are not even valid, I want to know what to do, if anyone has any info please e-mail me jntharrist@windstream.net.

On March 22 2007, my husband purchased me a 2ct tw 10 carat white gold wedding set. At the time of purchase, he was not told it was final sale or the store was going out of business. He paid $1458.00 for the ring. He was also told he had 60 days to purchase a warranty on the ring. Needless to say, when he went to purchase the warranty, he was told they were going out of business and they could not longer honor a warranty. They told us we should add the ring to our home warranty.

On December 7, 2008, the one carat setting in the ring fell out and I did not find it. I am VERY UPSET because I am stuck with a ring with a huge stone missing and no Freidman's to take it to. I want to be part of the class action lawsuit as well. The ring is of no value without the center stone. We are taking it to have it appraised to see if the diamonds are real. Also, we could not get a warranty because the sales lady said he could pay for it withing 30-60 days.

The economic damage done is we are out of $1458.oo which by the way was the sale price of the ring. The original price was $2430.00. This is a lot of money lost since my husband paid CASH for the ring. He also got him a ring at the same time that cost $600.00 at the time.

On March 22m 2008, my husband purchased me a 2ct tw 10 carat white gold wedding set. At the time of purchase, he was not told it was final sale or the store was going out of business. He paid $1458.00 for the ring. He was also told he had 60 days to purchase a warranty on the ring. Needless to say, when he went to purchase the warranty, he was told they were going out of business and they could not longer honor a warranty. They told us we should add the ring to our home warranty.

On December 7, 2008, the one carat setting in the ring fell out and I did not find it. I am VERY UPSET because I am stuck with a ring with a huge stone missing and no Freidman's to take it to. I want to be part of the class action lawsuit as well. The ring is of no value without the center stone. We are taking it to have it appraised to see if the diamonds are real.

The economic damage done is we are out of $1458.oo which by the way was the sale price of the ring. The original price was $2430.00. This is a lot of money lost since my husband paid CASH for the ring. He also got him a ring at the same time that cost $600.00 at the time.

My husband bought a wedding set & an engagement ring from Friedman's. First, the stone fell out of my engagment ring not once but twice. Then, the following year (2008; he bought our wedding set from there also. The stone fell out of the ring not even a few months after our wedding. It was fix; I picked the ring up on Thursday. On Saturday, of that same week the stone was gone again. When I returned to the store; I was informed that the store would be closing in a few months & my ring warranty was no good. My husband paid for an extended warranty, but the ring can't be fixed. We went to other jewelers but nobody could fix it.

I have a wedding set that I can not even wear after a few months of marriage.

I've purchased over $12,000.00 worth of jewelry from Friedmans and have been making payments longer than the contract called for. I also was charged for appraisals that I did not asked for that came in the mail a month later and now the circle necklace that I purchased for my wife in 2007 was supposed to be 10kt gold but I think it is made with overlay and copper. I have all of my reciepts from the purchases I have made. Would someone please tell me how I can recoupe what I think should be a refund

My husband bought me a new diamond for Christmas in 2007 and now the setting is loose but I have nowhere to go to get it fixed. He also bought the insurance and maintence plan but the stores are closed. I just want to be included in the lawsuit (if any) and be able to get my ring fixed and appraised like everyone else I have read about this morning that was duped!

Obviously, my heart is broken that my husband took the time to shop for me (he doesn't often) and that he was made a victim for something so sincere.

The staff at Friedman's in Murrells Inlet were not verr professional, or courteous.

I had to take my wife's ecklace to another jeweler for the repair, which cost $35.00. I never had gotten any satisfaction from Friedman's

I bought 2 diamond rings in 2000 with the lifetime warranty insurance at Friedmans Jewelry. Now that they are out of business I would like my money back for the insurance. Despite that I dont have insurance on my ring anymore is why I want my money back because I purchased it for that reason.

I Bought two diamond & Gold rings, one mans pd. $1197.00, one womans, pd. $495.00 Bought Warrantee for both, with the understanding i could trade up for a better ring, so itraded the mans ring up to a $5600.00, on sale at 20% off they said same warrantee would cover that ring too. my ring needs repair what can i do? Thank you

lost one diamond, when i took the ring off one more diamond fell out. the ring had 9 diamonds to start with

My husband and i have been shopping at Friedman's for 18 years and have spent thousands of dollars there.Everything we bought we purchaced the lifetime warrenties.My first wedding band broke and we went to have it fixed and they said it would need a 1/4 shank put on it but the insurance wouldn't pay for it,so we paid to have this done,when we got it back my husband picked it up and didn't relly look at it.I noticed it was really thin,The next time i had it cleaned i told them and the sales lady said they didn't put a 1/4 sank on it and wrote a note on a card which i still have because the manager was not in she said.the next time we went in the manager saw the note and said it was sent out and the work was done so there was nothing we could do about it unless we wanted to pay again to have it done.We didn't have it fixed because we refused to pay twice for something that was insured.

Then my husband upgraded my wedding band without a tradein and had it sized well the band broke and they fixed it once and it broke again and they made us pay to have it fixed the second time when it broke again we traded it for a different ring.Everything seemed to be fine.My husband faithfully took my jewelry every 3 months to have it inspected and cleaned.The last time we took my jewelery they were no longer opened and we were never notified they were closing and the new jewelery store said they would not clean or inspect my rings.What did we pay all that money for?

Nov.20th of this year was our anniversary and we went into a jewelery store just to browse and they asked if i would like my jewelery cleaned and i said yes.The lady took my ring at first and she put it under a microscope first to look at it and she walked up to me and said she could not clean my ring for fear that the diamonds would fall out.I didn't believe it so she took my husband and i over and we both looked at it 4 diamonds were loose and one looked like it would fall out if the ring was tipped upside down.I was devistated.so of course i had her check the other jewelery i had on every thing else was ok,but i have much more jewelery at home i wonder about now.I really think these people should have to refund peoples money.I walked out of the jewelery store on my annivesary with no ring on my finger to wear i had to hold back the tears.I waited 10 years for that ring and now have nothing to show for it and i have never taken my wedding set off only to have it cleaned and inspected.needless to say my husband is very upset too.

I bought a white gold watch and a set of 1 ctw diamond earrings in white gold. I am allergic to fake or coated jewelry so when my ears became red swollen and infected i took my earrings to another jewler since Friedman's in Hamilton Place mall here in Chattanooga went out of business. Not only is the setting for my earrings not 10 k white gold, the diamonds aren't real AND the watch I purchased is the same. The diamonds set in it are fake and the band and face aren't 10 k white gold.

I am out 455.00 for the doctors appointment that I went to to see what was wrong with my ears, since the jewelry I bought i thought couldn't be the cause, the 335.00 for the watch and the 699.00 for the earrings.

On 12/15/00 I bought a 3 stone 14kt 1/2ctw ring with warranty. Was told I could upgrade anytime and the amount that I had spent on the ring on 12/15 could be used as a down payment for an upgraded ring. Total paid with tax & warranty was $622.22. Was ready to upgrade my ring and found out all freindmans have went under. Cant find out who bought them out or if someone is going to uphold the warranty and upgrade that was promised when the the ring was first purchased.

Bought a ring that I thought could be used as an investment and now no warranty or no upgrade. Paid for something that cant not be used as far as the warranty or upgrade.

I had opened an account with Friedman's and purchased some earrings for myself and pearls for my Mother. I paid the bill on time and when I got my tax refund, called and asked for the pay off balance. I was told that I could pay by phone right then and I then asked for them to close the account. Two months later I received a bill for $2.00.

I called and was told it was a finance charge and that they would remove it. WELL, it was never removed and was reported as being past due and had a balance of $800, something I did not discover until I went to purchase a home and was told I had ONE derogatory account on my credit...Friedmans.

So I again called them and asked them to remove the $2 that I was not going to pay and to update the credit report. Mistake...They posted as closed and as payments not made on time. Now after reading the comments online, I am wondering if my earrings are real.

have been turned down for credit because of past delinquencies. this is the only reported delinquency on my credit report and will be there for seven years.

My husband bought my wedding set from Friedman's in 2002 and I have heard that they have gone out of business. Along with my wedding set, he bought the warranty which said that I needed to get my ring cleaned every 3 months to keep it up and for Friedman's to pay for any needed repairs. I was able to keep up my warranty while the store was located here in Asheboro, NC where we live, but they had moved locations to High Point, NC. I could not get there every 3 month's to keep it up.

Now that they have gone out of business, is there any way we can get the money back that we paid for the warranty and/or the rings? I have all of the paperwork that we got when we bought it.

I purchased my Diamond ring from Friedman's. I also purchased the lifetime insurance for the ring for $130.00. Both Friedman's in Kingpsport, TN and Wise County, V have since closed and I can't take the rings anywhere for inspection or cleaned as stated in the signed agreement we had. Friedman's broke their agreement on the insurance policy. Can I try to get our money back on the policy due to mot being able to have services every three months as stated. I paid for something that I can not longer get done!!

My Diamond ring can not be cleaned or inspect every 3 months as stated in the contact that I paid for when I purchased this $2570.00 Ring.I deserve a refund of my money back.

I purchased my Diamond ring from Friedman's. I also purchased the lifetime insurance for the ring for $130.00. Both Friedman's in Kingpsport, TN and Wise County, V have since closed and I can't take the rings anywhere for inspection or cleaned as stated in the signed agreement we had. Friedman's broke their agreement on the insurance policy. Can I try to get our money back on the policy due to mot being able to have services every three months as stated. I paid for something that I can not longer get done!!

My Diamond ring can not be cleaned or inspect every 3 months as stated in the contact that I paid for when I purchased this $2570.00 Ring.I deserve a refund of my money back.

My husband bought me a diamond bracelet and earrings for Christmas 2007. the bracelet brok and I have the extended warranty, but no where to have it fixed. And not sure the diamonds are real..

I have a useless bracelet at the moment that I dearly loved and am out the extended warranty money that was paid to keep it fixed and now not sure the gems are real...I am heartbroken over this and my husband is very upset at being duped by a nationwide company.

i bought a diamond ring from there store about a year and half to two years ago. Well i was going to sell it to someone and i took it to have it cleaned before i sold it and the people test it and it came back as a moisenite a lab made diamond. This is not what i was supposed to be paying for. It was supposed to be a real 1 kt. diamond.

i was sold a diamond that is not real and they are expecting me to pay for a diamond that is not real.

My husband and I both purchased Lifetime Diamond Bond and Insurance on our wedding sets. They're out of business now. Throughout our 3 years of marriage, I've had 2 diamonds lost and replaced and my husband had 1 lost and replaced (but not without a fight with Friedman's even with the bond)!

Whitehall took over Friedman's in Columbia, SC but they say they don't have anything to do with Friedman's. Now, my husband has lost another diamond and we have no way of getting it fixed without paying a store. What can we do about getting reimbursed for our diamond bond and insurance?

My fiance purchased me a 1 ct diamond white gold engagement ring valued at almost 3000.00. He purchased all the extra insurance and things considering the cost of the ring. Ive been getting harassing calls from the place that has taken over Friedman's accounts saying that our payments are late when they are not. I never had a problem until they took over.

Now Im reading all of your complaints and wondering if my ring is even real.

I purchased a set of engagement rings from the store in Lexington, SC. At the time I was told that I could have the rings resized and cleaned at anytime. I was also told that I had a Diamond Bond warranty but this is not true because now six months later friedman,s has since gone of of business and now my wife can't wear her rings because one of the stones is missing and there is no where we can take and had the rings repaired at. If I take them to another store than we have to pay. What did I buy all this extra insurance for if it is no good?

i purchased a pair of 14 kt gold 1 ct diamond earrings from Friedmans in the going out of business sale. Well I decided to sell these ear rings and I went to my local pawn shop. The lady came back to me and told me they were not real. you have no idea how mad this made me. I came home and told my husband and he is talking to an attorney tomorrow morning. They were orginally $1499.00 but I only paid about $600.00. They can not do this to people. This is not how you run a business in the USA. I will be sueing them.

Well I put a Ring on lay a way for my fiance last year. It was a hundred and fifty dollars. couple weeks later i go back to put more money down and they tell me that i cant. So im asking a bunch of questions and they say there filing for bank ruptcy. I told them if thats the case i would like to get my money back. Well they tell me i cant have my money back and i would get something in the about it and i never heard from them what can i do about it

My husband and I purchased our wedding bands and 1/2 carat diamond engagement ring in April 2008. We purchased the insurance for all 3 rings. The lady doing our order explained to us that it would be approx 2 weeks before they would be ready due to resizing which was fine. The rings were suppose to be done on a Tuesday, we called them several times to see if we could maybe speed up the process since we wanted them fast. No such luck.

On the Saturday before they were do back I received a call from the store saying I needed to come pick up the rings they could not be repaired due to uncontrollable circumstances. When I asked her what the circumstances were she would not tell me and so I stated if they could not be resized since we already paid for that they needed to refund our insurance we bought which totalled to almost $300. She informed me they could not. So I stated I would like a full refund and did not want the merchandise. Again I was told over the phone that was not possible.

So I went to the store to get more information. Again I am told I cannot get any type of refund when my reciept clearly showed I had 30 days to return any unwanted merchandise, and since this merchandise was NEVER in my hands there should be no problem doing so. But again I was denied a refund and was given the rings as is. I was kicked out of the store by the employees and forced to go pay $115 to have my rings resized by another jeweler.

I was informed I could still use the insurance but would have to mail in my rings and since our wedding was in 2 weeks that was not an option. That store had my rings for 2 weeks before informing me of the situation. I filed a complaint with BBB and it was unable to be resolved. Now I am still paying on my rings and they have absolutely NO PROBLEM taking my money. Should have went to another jeweler biggest mistake we ever made was going in that store!

My husband bought me a ring in March 2003. It was a platinum band with 1/3 carat diamond. The total cost was approximately $1500. He made all the payments through May and then lost his job, but still kept making small payments when we could afford it. Then he started working again in July or August and started paying more and then he received a settlement and sent them a money order for $560 to completely pay off (or at least pay off a large chunk) the account.

After that we never received another bill from them or anything so we assumed we must have paid off the entire account (an acquaintance stole a bunch of our personal belongings, and our receipts were with everything that was stolen), but then in 2005 we received a letter from a collection agency stating that we owed more and that further action would be taken if we did not make a payment. We sent a payment once we could finally afford it, in 2006, when my husband received a personal injury settlement that was long overdue. The money order came back to us as undeliverable.

So we just decided to forget about it until they sent another bill or letter. Then in September this year my husband received a court summons that he was to appear in small claims court because he still owed Friedman's $855. Our last letter from a collection agency states $861 but our own calculations come out to a balance of $835 IF we hadn't made all the payments like they claim. We tried to ask them for a list of the payments that they've received from us but they will not send it. The last payment we have a record of that we made was $560, and when my husband asked their attorney what their records show the last payment was, they say it was $60. So we think they only credited us for $60 of the $560 money order we sent and probably used the other $500 of it for personal gain or something. Who knows?

All I know is, we DO NOT owe what they say we owe, and now they're claiming that they credited us for that $560. I'm pretty sure they're just doing it so that the judge rules against us; in December, my husband has a civil trial to settle it once and for all. I plan to go with him and tell the judge about everything I've read on consumeraffairs.com and see what she says (or see if their attorneys decide to drop the case). If not maybe we should file a countersuit and get ALL our money back; one year when I went to another jeweler he told me it was worth nothing more than $125.

All this is surely bad on our credit. We've come to the conclusion that it's easier to pay things in full when possible and credit is for stupid people who want to live beyond their means. We don't even try to get credit reports anymore because we don't need it.

THE COMPANY WENT OUT OF BUSINESS, BUT THE CORPORATE OFFICE IS IN ATLANTA. This Store use to be my store of choice. I've bought several items from this store and have spent approxmately $1000 On Saturday, October 18, 2008 I went to Quick's Pawn Shop in Tuscaloosa, AL to sell the jewerly I bought my boyfriend. The jewerly included a gold bracelet that I paid about $575 for and a gold and diamond chain that was about $500. I was in total shock when the Representative at the Pawn shop tested my jewelry and told me it was not real gold, then she showed me the test to prove it. I told her it had to be real because I bought it from Friedman's Jewerly and that I paid a lot of maoney for it, so she said she has gotten a lot of complaints regarding Friedman's. Now that the store I bought the jewerly from is out of business. What can I do about the fake gold they are selling?

I spent alot of money with this jewerly store under the impression that this was a reputable company and that their gold was REAL.

Within the last month I started getting calls from Vital Recovery Services for an outstanding debt with Friedman's Jewelers. I have never had an account with this store and immediately called the collector back. I was not able to speak with a person until today, a month into calling on a daily basis to resolve this. The debt is from 1995! Yes, thirteen years later I'm getting the first calls about this charge. The lady stated it was for three hundred and some odd dollars, but they'd settle for a lesser amount. I was not old enough to establish a credit card in 1995 and have never had a credit card because I was raised with the belief that if you can't pay for it with cash, you don't HAVE to have it. So, when the lady asked if my parents or someone in my household would have used my information to obtain jewelry I was thrown off guard, not to mention very offended.

No one can tell me where this account was established, what was purchased, if any bills were ever paid or why I'm just now being contacted about this debt. I've looked online and there is nothing listed for a contact for their corporate office and the nearest Friedman's store is a few towns over, and in a location that I have never shopped in. It's quite strange that I've never heard from this retailer until recently through their collection agency, I've had the same number (that they called on) since 1999 and in the last month they now call everyday, but I when I attempt to find out the source of this charge no one can assist me.

I am a hound dog about my credit report and, when checking it every time in the past, this charge was never on there. Now, the collector is telling me they are reporting it and I know it will effect my credit. If I'm having this difficult a time finding out where the account was established and it's taken them 13 years to contact me, I know that getting it resolved and off my credit report will be even more challenging. They could, according to the lady I spoke with, report it as not paid since 1995.

I purchased a ring for a high school girlfriend back in 2000 for a little more than $100. I opened an account with Friedman's to get a 10% discount. I put the amount on the card, and when i got the bill i went to the store and paid off the account, and closed the account that day. Come to find out in 2005 after joining the military and trying to buy a home, there is was on my credit report, and amount past due of $187 and some change.

I disputed this through freecreditreport and they informed me they could not locate the store the purchased was made from, and friedman's had no records from when the store had closed. Therefore they could not remove it from my account and it would stay until it was paid in full. I contacted friedman's and they informed me they could not pull the records, since that store had closed in 2002. I asked if this could be resolved because i never spent more than $100 at the store and they were trying to charge me $187. They told me that it needs to be paid in full to be resolved.

I know it hurts my score, but they still have not recieved their money for the purchase i did not make! This company sounds very scandolous, and if they do not resolve this, they will not get the money!

This event has caused my credit score to not be as well as it should be! I would like to have this resolved to improve my credit rating.

I purchased a ring for a high school girlfriend back in 2000 for a little more than $100. I opened an account with Friedman's to get a 10% discount. I put the amount on the card, and when i got the bill i went to the store and paid off the account, and closed the account that day.

Come to find out in 2005 after joining the military and trying to buy a home, there is was on my credit report, and amount past due of $187 and some change. I disputed this through freecreditreport.com and they informed me they could not locate the store the purchased was made from, and friedman's had no records from when the store had closed. Therefore they could not remove it from my account and it would stay until it was paid in full.

I contacted friedman's and they informed me they could not pull the records, since that store had closed in 2002. I asked if this could be resolved because i never spent more than $100 at the store and they were trying to charge me $187. They told me that it needs to be paid in full to be resolved. I know it hurts my score, but they still have not recieved their money for the purchase i did not make!! This company sounds very scandolous, and if they do not resolve this, they will not get the money!!

We have purchased 16 items from Crescent Jewelers between 07/06/01 and 12/30/06. We purchased the diamond and/or gold lifetime warranty bonds on each piece. We have honored the contract requiring an inspection every 90 days. When Crescent stores were sold to White Hall Jewelers they 'honored' the bonds for Crescent customers. Now all of the White Hall Stores are going out of business too. We were told they will no longer service our jewelry.

I have tried numerous contact numbers to obtain information, only to find Friedmans is only servicing the 2 yr contracts and provides contact information for folks with credit accounts. We purchased our items in full at the time of purchase. Therefore we are left holding the bag on useless Lifetime Diamond and Gold Bond Warranties.

Now we own jewelry that we cannot have serviced, repaired, inspected, or cleaned by the seller that ensured repair, replacement or refund of our purchases. What recourse do we have to see justice? We kept our end of the contract!

I took my wide whitegold wedding band in to be sized.Was told that i would be called when they were finished.Never heard a word went to check on it and they had gone out of business. never contact me or wrote me to let me know how i could get my ring back.I will be contacting a lawyer if this matter is not resolved.Thanks

It has cause a lot of heartache because my husband purchase that wedding band for me he has since passed away and i would like to have back.

I took my wide whitegold wedding band in to be sized.Was told that i would be called when they were finished.Never heard a word went to check on it and they had gone out of business. never contact me or wrote me to let me know how i could get my ring back.I will be contacting a lawyer if this matter is not resolved.

We purchased my wedding set from Friedman's. We also purchased the lifetime insurance for the ring set. Both Friedman's in Batesville(Independence County) and Searcy(White County) closed. We can't take the rings anywhere for inspection. Friedman's broke their agreement on the insurance policy. Can we try to get our money back on the policy.

In December 2006 my fiance purchased a 1 and a half carat white gold diamond ring from Friedman's Jewelers in Lake City, FL. He also purchased the N.E.W. 2 year protection plan. The ring is absolutely gorgeous, however, I noticed a small white spot in one corner of the center stone. I thought that it was my ring's trademark. No diamond is perfect!

The bottom of the band had gradually become yellowed just due to normal wear and tear. Well, in March of this year we went in to the store in which he had bought the ring. We had it sent off to have the rhodium coat redone.We were promised that my ring would be back on or before 4 weeks from the date we brought it in.

During this time the Friedman's store closed. And what was Friedman's became Whitehall Jewelers. The Whitehall employees knew nothing about my ring that had been sent off weeks before, nor could they seem to get any information from the 800 number they were left to call about Friedman's customers' jewelry. It was 5 weeks before I finally received my ring!

After observing the ring I noticed that my entire ring now looked more yellow than just the bottom of the band did before I sent it off! I also noticed a small spot where it looked like some of the rhodium had spilled over and whoever was working on it did not clean it off. I just decided to let this go and hoped that I would not have to send my ring off again for anything else.

On Friday, October 10, 2008 I noticed that one of the accent stones had fallen out of my band. I was not looking forward to having to go through sending my ring off again. But I called the 800 number that I was given so that I could file a claim to have my ring repaired for free under my protection plan. I was told by the employee to fax my receipt information, name, address and phone number to a customer correspondence number and that someone would get back with me within 2 days. I sent the fax on Saturday October 11th. I decided to call the 800 number again on Tuesday to see if they had received my fax. The employee on the line had no information for me. She then told me I would be contacted within 3-5 days. These people are very good at giving you the run around.

I've felt very uneasy about sending my engagement ring this time. So I decided today (10/16/08) that I would take it to a local master jeweler to have my ring looked at. The master jeweler told me that my ring looked yellow because they completely removed the rhodium and just polished it! They didn't even put a new rhodium coat on my ring, which is why it was sent off in the first place!

And what I thought was a little rhodium spilled over on to one of the accent diamonds was actually from a sautering iron! Apparently that diamond had fallen out while they were supposed to put a new coat of rhodium on my ring. They replaced it and then sautered around the diamond to hold it in place!

And one last thing. The 1/2 carat center stone's trademark white spot was actually a chip in the diamond that the master jeweler discovered! He said that the prongs had been put on too tight when the company set the diamond!

I'm extremely disappointed with the Friedman's Jewelers/ N.E.W. Jewelry Protection Plan system. I hope no one else has to go through what my fiance and I have gone through with these companies. If nothing else, I hope our experience prevents anyone else from sending their jewelry off! It doesn't matter how much you payed for a protection plan. It's not worth it!

before this store actually opened, the manager went around preapproving credit accounts. We filled out the application, but after checking out the merchandise and prices, decided not to shop there. Twice during the last few years we received letters stating we were behind in payments. We took the letters to the store and were told there was a computer problem and not to worry about it. After the store closed, we received a letter from a collection agency stating we owed them over $40000. dollars.

They called my brother in law and spoke to him about the so called situation, which is illegal. I called them and told them we never purchased anything from them and they had no right to speak to my brother in law. We explained that our information was on file for some time and someone must have used that information to run up a bill. They were very rude and have threatened to garnish our wages and report this to our credit.

This store has been taken over by the same company as Friedmans Jewelers, and having read the complaints against them it makes more sense to me what is going on here.

I bought an anniversary ring for my wife about a year ago. I have been paying on the ring. I went to the friedmans website to make my payment and could not access their website. I finally read on the internet that a lot of their stores were closed down. I am trying to make payments and can't. I don't want to ruin my credit simply because I can't access the website or find a phone number to call.

possible credit rating damage.

My husband bought me a beautiful 2 carat princess cut engagement ring in white gold. 6 months later we had to go back because my finger stayed raw and broke out. we settled for a 1 1/2 yellow gold ring ,well the stone on wedding band came out. We went back and they repaired, we have the insurance. Now another stone has fell out and they are out of buisness and no one seems to know how I can contact them.

I have only had this ring for a year maybe and this is the second time a stone has came out. My husband is a hard worker and wanted me to have the best and never worry. how can people sell you something with insurance that you pay dearly for, and not have to honor that?

I have 6 stones on my band, one has fallen out again and it looks bad and also snags on everything. breaks my heart.

I purchased a bridal set and I was overcharged and product is damaged and defaulted and I have had to get it repaired twice and now it is broken again. I have lost stones out of it. The band has broken twice. I paid $3285.00 for it and this is too much to have something so beautiful be so lowsy.

My wife (at the time fiancee) and I went to Friedmans in Athens, Texas and bought two rings (my ring and another to go with her engagement ring). We had been advised by family to get an apprisal on the rings so that we could claim the rings on homeowners/renters insurance if needed. We opened a credit account and bought the rings.

Several weeks later, we finally received the appriasal for her ring while still waiting to receive mine. We called the store only to find it was closed and then called the Friedman's themselves and talked to whatever company was handling there stuff. They told us the appriasal was mailed out but we have yet to recieve it. We're still paying on the rings but, I want my appriasal before I finish paying off the account. They still maintain they don't have the appriasal nor do they have a copy of it.

In the mean time, I'm not paying the final $30 or so until I get the appriasal. I can not claim my ring on my homeowners/renters insurance. If something were to happen, I would not be able to get either reimbursed or be able to buy a replacement.

I bought a $150+ set ruby earings w/pendant in 2006 for my girlfriend. I wanted to pay cash but was asked to open a credit card account for an additional 20% off I figured there was no harm and it was a good deal. when I got the 1st bill I paid it in full. A few months went by and than I got a letter in the mail saying I owed like $5 bucks and my account was over due. I took the letter to the store and spoke with the manger He was nice and said he was very sorry. He told me they would take care of it right away.

If I remember I also closed my account that day. I thought it was strange in todays computer age he hand wrote the problem in some kind of ledger book and said it was taken care of. I got another letter in the mail and it stated I owed even more money for late fees.I called about the problem I was told it takes time to get in the system. I never got another letter again. I thought the problem was corrected. come to find I was very wrong

than in Sept. of 2008 I ran my ferr credit report and found that I have a $0 balance and a negative mark on my credit report for not paying. All this over 5 bucks I have perfect credit except for my friedmans account. I tryed to call the store thats been there for years to find the whole company went under and has been in trouble for the same kind of things and now I am very very mad and don't know what to do. I wish I knew how to fix this problem. I hope you can please help me.